Page 1
Operating Instructions
for washing machine
W 820
It is essential to read these operating instructions before installing or
using the machine to avoid the risk
of accident, or damage to the
machine. M.-Nr. 04580320
Q
Page 2
Contents
Page
Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Caring for the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before using for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warning and Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing the wash load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Wash care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adding fabric conditioner/starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing a programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Programmable functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
After washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Help to protect our environment
Disposal of the packing material
The transport and protective packing is mostly manufactured from the following reuseable materials:
– Corrugated paper / card
– Polystyrene - CFC free
– Polyethylene foil (transparent)
– Fibre board - solvent free
– Wood - untreated
– Packaging straps: Polyamide (blue)
Polypropylene (black)
Rather than just throwing these materials away, please take them to the nearest
local authority collection point for specific waste.
Disposal of your old machine
Old machines contain materials which can be recycled. Please contact your local
authorities or scrap merchant about potential recycling schemes, before disposing
of the appliance.
2
Page 3
Guide to the machine
1 Supply cable
2 Inlet hose (able to withstand press
ures up to 70 bar)
3 Flexible drain hose, with detachable
swivel elbow
4 Detergent dispenser drawer
5 Facia panel with controls
6 Drum door
7 Access panel - drain pump and fil-
ter, emergency door opener
8 Four height adjustable feet
Page 4
Guide to the machine
Detergent dispenser drawer
Compartment i - for the pre-wash
Compartment j - for the main wash
Compartment p (with extra lid) - for
fabric conditioner or liquid starch formulation
Button “Door”
opens the drum door
Button “On/Off”
to switch on or off or
interrupt a programme
Light “On” illuminates
Pushbutton switches for additional functions
4
Spin speed selector
Programme sequence indicator
(LED indicator lights)
Programme selector switch
Page 5
Caring for the environment
Caring for the environment
Caring for the environment means saving water, energy and detergent when
washing. This machine is equipped
with the Hydromatic System and the
Ball Valve for economical use of resources. These systems offer a variety
of technical innovations e.g. the drum
ribs, which are designed to enable
economical washing without compromising on results.
The automatic load control facility enables loads of between 1 and 5 kg to
be washed using only as much water
and electricity as is required for an effective wash.
Spinning at the high speed of
1200 rpm reduces drying times and energy consumption if laundry is dried in
a tumble dryer after washing.
Economy tips
To help you wash most economically,
remember the following tips:
Always wash with the maximum
laundry load specified for each programme. This uses the energy to the
best advantage.
Only use the correct amount of detergent required for the water hardness
level in your area, as recommended
by the manufacturer.
If laundry is not heavily stained, select a lower temperature setting than
indicated on the laundry care label
(but when using a lower temperature
do not select the “short”-option).
Lightly soiled laundry can be
washed using a “short”-programme
(additional temperature reduction
not recommended).
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Page 6
Before using for the first time
Important:
the appliance must be properly installed and connected to the water
and electricity supply according to
local and national regulations.
For further information read the instructions on pages 31 - 37
Check that the transit fitting at the
rear has been removed.
Before using for the first time prime
the ball valve as follows:
Switch on the machine.
Turn the selector switch to “Starch”.
Once the drum starts turning: set the
programme selector to “Drain”.
When the water has drained: turn the
programme selector to the “Finish/Start” position.
Switch the machine off.
The ball valve is operational.
Any residual lubricants and water
from testing still in the machine
should be flushed out as follows:
Do not load any laundry in the machine.
Add a little detergent to compartment j.
Switch on the machine.
Turn the programme selector switch
to the “Cottons 60°C” programme.
Press the “Short” button.
The residues will have been flushed
out once the programme has finished.
Water hardness reminder.
The amount of detergent will depend
on various factors including the water
hardness level in your area. Set the
water hardness dial located in the
detergent dispenser box as a reminder.
Turn the dial to the required setting.
Use the spatula supplied with the
machine. It is located at the rear of
the dispenser drawer facia (see
page 23).
If you do not know how hard the water
is in your catchment area, please contact your local water authority.
Water har dness
Hardness
range
1 soft up to 135 up to 10° 0-7°
2 medium up to 250 10°-20° 7°-14°
3 hard up to 380 20°-25° 14°-21°
4 very hard over 380 over 25° over 21°
water mg/litre Clake’s
scale
°dH
(German)
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Page 7
Warning and Safety Instructions
This appliance is designed and intended only for normal household use
in the U.K. It should never be operated
by children. Supervise its use by the elderly or infirm.
Read the operating instructions through
before using this machine for the first
time, as this is for your safety and the
protection of the machine. They give
notes on the safety, the use and the
maintenance of the machine.
Further warning and safety instructions
are given in the text as appropriate.
...before using for the first time
Do not install your washing ma-
chine in rooms where sub-zero
temperatures may occur. Frozen hoses
may burst under pressure.
The reliability of the electronic control
system may be impaired at temperatures below freezing point.
Before using the machine for the
first time, check that the transit fitting at the rear of the machine has
been removed (see page 31).
During spinning, a transit fitting which
is still in position may result in damage
to both the machine and adjacent furniture or appliances.
If the drain hose is attached to a
wash basin or sink, make sure it is
secure, (see illustration in the section“Guide to the machine”),
so that the force of the water flowing
out of the hose does not dislodge it, as
this will otherwise result in flooding.
If hooking the hose into a wash basin,
check that the water can drain off
quickly enough to prevent the sink from
overflowing.
Keep these operating instructions
in a safe place.
...when using your machine
Only wash items which are de-
clared by the manufacturer to be
machine-washable on the care label
(textile care G.B. laundry care, AUS),
(see Care labels on page 10).
Descaling agents contain acid.
Only use proprietary non-corrosive
descaling agents and strictly observe
the manufacturer’s instructions. After
descaling, always run several full rinse
cycles to remove any acid residue and
to protect component parts from corrosion.
Never use detergents containing
solvents in this machine, as this
may result in damage to component
parts and create toxic fumes. Such
detergents also pose a fire and explosion hazard.
Textiles which have been pre-
treated in detergents containing
solvents must be thoroughly rinsed in
clean water before being washed in
this machine.
Do not use dye removers as these
contain sulphur compounds which
may damage washing machines.
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Page 8
War n ing and Safety Instructions
Dyes must be specified as suitable
for use in washing machines. Always observe the manufacturer’s instructions.
If washing at very high tempera-
tures remember that the porthole
glass will be hot.
Do not let children touch it during a
wash programme.
The machine should only be oper-
ated unsupervised if there is a floor
drain in the immediate vicinity.
The best materials are used in the
manufacture of this machine, and
every care is taken to check all parts.
However, with time, deterioration of
parts can occur, especially with such
components as hoses, giving rise to
leaks. This should be borne in mind if
operating the machine without supervision. Check the hose regularly for signs
of wear, and change in good time, to
avoid leaks and subsequent damage.
...in the event of faults
Electrical appliances should only
be repaired by suitably competent
personnel. Incorrectly repaired machines may pose a considerable risk to
the user.
Disconnect the machine from the
mains power supply by switching
off at the wall socket, unplugging, or
withdrawing the mains fuse.
Always make sure the drum is sta-
tionary before reaching in to
remove washing. Reaching into a moving drum is extremely dangerous.
Foreign objects (e.g. nails, coins,
paper clips etc.) can cause damage to textiles and components in the
machine. Take care to empty all
pockets etc. so that these do not go
into the machine.
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Page 9
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips etc.) can cause damage to textiles and components in
the machine.
Sort the laundry
Most garments have a textile care label
in the collar or side seam. Sort the
laundry by care label symbols.
Only wash items in this machine which
are declared by the manufacturer as
being machine washable on the textile
care label.
Dark textiles often contain“excess
dye,” and should be washed separately several times before being included in a mixed load.
Delicate textiles should be washed separately in a delicates programme.
Only wash textiles made from wool or
wool mixtures if they are declared as
being suitable for machine washing on
the textile care label.
Preparing the wash load
Pre-treating the washing
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains, can be
pre-treated with bar soap, liquid detergent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use detergents containing solvents in this machine.
Loading the drum
Unfold laundry and load loosely in the
drum. To achieve best results it is advisable to make up mixed loads consisting of both large and small items. This
improves the washing effect and helps
distribute the load evenly to keep the
machine stable and reduce the noise
level during spinning.
It is advisable to weigh the load first to
make best use of the machine’s capacity.
Maximum load weights are noted
below:
COTTONS. . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS. . . . . 1.0 kg
WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg
QUICK WASH . . . . . . . . . . . . . . . 2.5 kg
With curtains: Remove lead weights
and strips or place in a laundry bag.
Woollens and knitted garments should
be turned inside out if the manufacturer
recommends it.
Close the drum door
Make sure that there is no obstruction
between the drum door and seal.
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Textile care symbols
Washing
987 Cottons
4321 Minimum iron
a@ Delicates, Wool
The significance of the bar beneath the
wash tub:
no bar normal (maximum) agitation
e eg Cottons programme
bar reduced (medium) agitation,
f eg Minimum iron programme
+ Gentle action, or Delicates
programme.
broken much reduced (minimum)
bar agitation, Woollens
g programme
Machine washable woollens
Use the special “Wool” programme,
and only wash woollens bearing the
label shown here:
/ Hand wash
h do not wash
ABC dry clean
D do not dry clean
y suitable for chlorine
bleaching
z not suitable for chlorine
bleaching
Tumble dry
q at normal temperature
r at the lower temperature
s do not tumble dry
Ironing
I hot iron
H medium hot iron
G cool iron
J do not iron
This symbol is registered by the IWS
(International Wool Secretariat).
10
N.B. If you have any textiles with the
older wash care labels, select a programme according to the table below.
[:] Cottons
?;\ Minimum iron
={ Delicates
# Woollens
Page 11
Adding detergent
All modern detergents produced for
automatic washing machines are suitable, including liquid, compact (concentrated) and special application
detergents. Use dispensing aids e.g.
balls if these are supplied with the
detergent. Woollens and knitware containing wool mixtures should be
washed using a detergent specifically
designed for washing woollens.
Add the right amount of detergent as
recommended on the packaging The
amount dispensed will depend on the
following:
– the quantity of laundry
– the water hardness level
– the level of soiling
It is important to dispense the correct amount, because...
...too little detergent results in the following:
– The laundry will not get properly
clean and will in time become grey
and hard to the touch.
– Greasy particles cling to the laundry.
– Lime deposits on the heater ele-
ments.
...too much detergent results in the following:
Water is taken in through compartment
j in the main wash. If the capacity of
compartment j is insufficient for the
amount of detergent needed where
water hardness is above 380 mg/l (in
hardness area 4), the Customer Service Engineer can adjust the machine
so that water can also be taken in
through compartment i to take detergent into the main wash.
Water Softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges 2 - 4. Dispense according to the amount specified on the
packaging. First add detergent and
then the water softener. Detergent can
be dosed as for water hardness range
1.
We recommend: if you wash using sev-
eral components (e.g. special application detergents), dispense the agents
in the following order into compartment
j :
1. Detergent
2. Water softener
3. Stain salts
This way the agents are distributed bet-
ter.
– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.
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Fabric conditioners / starch formulations
Fabric conditioners make garments
soft and fluffy to handle and help prevent static cling when tumble drying.
Dispense according to the manufacturer’s recommendations.
Open the lid of compartment p .
Add fabric conditioner, but do not ex-
ceed the max. level.
Texturiser and liquid starch formulations
These synthetic starch formulations
give body to items e.g. shirts, tablecloths and bed linen. Add starch formulations to the fabric conditioner compartment following the same procedure
as for fabric conditioner.
Powder starch
Prepare and dispense the starch solution in accordance with the manufacturer’s instructions.
Add to compartment i .
Turn the programme selector switch
to the “Starch” position.
If preferred select “rinse hold” to prevent creasing. The laundry remains suspended in the last rinse water.
To continue the programme:
Select “Drain” or “Spin”.
Close the compartment lid and push
in the dispenser drawer.
The conditioner is automatically dispensed in the last rinse. At the end of
the programme a small amount of
water remains in the fabric conditioner
compartment.
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Programme selection
The following basic programmes are
available:
Cottons
Low water level for washing and rins-
ing; 4 rinses; final spin max.
1200 rpm.
Minimum iron
Low water level for washing, medium
water level for rinsing; 3 rinses; final
spin max. 900 rpm.
Delicates
High water level for washing and rins-
ing; 3 rinses; final spin max. 600 rpm.
Woollens
Medium water level for washing,
higher water level for rinsing; 3
rinses; final spin max. 900 rpm.
Reduced drum movement.
By selecting one or more of the push-
button functions basic programmes
can be tailored to the type of laundry
being washed.
for washing and rinsing cottons and
minimum iron items,
for washing delicate items.
“Gentle action”
For gentle washing of slightly soiled
laundry items, e.g. delicate fabrics
which tend to pill (i.e. form
knobbles). Drum movement is reduced by half.
“Short”
For lightly soiled laundry items. The
length of the main wash is shortened. An additional reduction in temperature is not recommended as this
may lead to poorer washing results.
Selecting the spin speed
Set the selector switch to the
highest appropriate setting to save
energy if laundry is to be dried in the
tumble drier. The spin speed in the
“Minimum iron” and “Woollens” programmes is automatically limited to
900 rpm, and in the “Delicates” programme to 600 rpm.
“With pre-wash”
for heavily soiled and stained
laundry items.
“Water plus”
This is recommended if the water
level with the “Gentle action” option
is not sufficient for particularly deli-
cate fabrics,
if more water is required for dispens-
ing the detergent,
“Rinse hold setting”
Laundry remains suspended in
water at the end of the programme.
If the washing is to be spun, turn the
spin speed selector from “Rinse
hold” to the appropriate spin speed,
or turn the programme selector
switch to “Drain”.
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Changing the programme sequence
Selecting a programme
The programme can only be started
when:
The machine is switched on.
The drum door is properly shut.
The programme selector switch is at
the “Finish/Start” position.
Turn the programme selector switch to
the required programme.
To cancel a programme:
Turn the programme selector switch
to the “Finish/Start” position.
To interrupt a programme:
Switch the machine off. To re-start a
programme switch the machine on
again.
To change an incorrectly selected
programme:
Turn the programme selector switch
to “Finish/Start”. When only the “On”
LED is illuminated a new programme
can be selected.
To omit a programme stage:
a programme stage must first be
reached before it can be omitted:
Turn the programme selector to “Finish/Start”.
As soon as the programme sequence
lamp for the stage at which the programme should continue starts flashing:
turn the programme selector switch
to the appropriate programme within
3 seconds.
To repeat a programme stage:
a programme stage must have finished
before it can be repeated:
Turn the programme selector switch
to “Finish/Start”.
When only the “On” LED is illuminated:
a new programme can be selected.
After approx. 5 seconds, turn the pro-
gramme selector switch back to “Finish/Start”.
Once the indicator light of the programme stage to be repeated starts
flashing:
To change a programme where the
child safety option had been set see
page 18.
During a programme it is possible to
omit one or more programme stages
or
repeat one or more programme
stages.
14
turn the programme selector switch
to the appropriate programme within
a period of 3 seconds.
Page 15
Programmes
Cottons
For cotton and linen textiles.
Max. 5 kg
Minimum iron
Minimum iron textiles in synthetic,
mixed fibres or minimum iron cottons.
Max. 2.5 kg
X = additional options
X = additional options
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Programmes
Delicates
For delicate textiles in synthetic, mixed
fibres and delicate cottons, acrylics,
acetate and triacetate
Max. 1 kg
Woollens
For woollen or wool mix textiles which
have the woollens symbols shown
under "Textile care symbols" stating that
they are “machine washable”.
Machine washable curtains (see washing instructions): load loosely in the
drum filling no more than 1/3 full.
Set the temperature according to the
manufacturer’s instructions.
X = additional options
Max. 1 kg
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Programmes
Starching
For freshly washed textiles such as
tablecloths, napkins, uniform garments
etc.
Max. 5 kg
Spin
For spinning garments such as those
previously hand washed. These must
be suitable for spinning in a machine.
Drain
For laundry which is to be taken out of
the machine wet for drip drying.
Quick wash programmme 40°C
for cottons
For new garments which need to be
washed before wearing for the first
time. For freshening up clothes which
have been in storage for a while.
Max. 2. 5 kg
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Programmable functions
Additional programme functions can be
selected if required:
High water level (only in Cottons
rinses)
Where rinse results are particularly important.
5th Rinse for Cottons programme
For soft water areas (hardness range 1,
up to 135 mg/l).
In soft water areas a higher water level
can be selected in addition to a 5th
rinse if rinse results are not as good as
required.
Child-safety feature
The washing machine ignores any
changes after the first three minutes of
starting the programme, i.e. if the programme selector switch is set to a different setting or an additional programme is selected.
The “On” lamp flashes.
Once the programme selector switch is
turned back to its original position the
“On” lamp stops flashing.
To change a programme:
Turn the programme selector switch
to “Finish/Start”.
The programme sequence indicator
lamps start flashing in succession after
about 30 seconds. You can select a different programme as soon as only the
“On” light is lit up.
The three functions described
above can be programmed by the
Customer in four steps as shown on
pages 19-20.
There are however other functions
programmable after Step 2 which
are reserved for Miele Service Engineers. They are not for Customer
use, and are not activated as standard.
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Page 19
To programme an extra Function:
First switch off the machine, close
the door, and release all switches
and set the programme selector
switch to “Finish/Start”.
Carry out steps 1 and 2 within 4 seconds.
Step 1:
Press in the “On-Off”
button
Step 2:
Press the “Water plus”
button 4 times
(i.e. press in and
out twice)
Programmmable functions
The “On” LED will now
light up and the “Prewash” and “Main-wash”
lights flash.
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Programmable functions
Step 3:
Set the Programme selector to:
”Quickwash“
or
”Drain“
or
programmablefunction:
High water level
programmablefunction:
5th rinse
programmablefunction:
Child - safety
”Woollens cold“
Step 4:
Then: “Rinses/Rinse hold” LED lights up
Step 5:
20
Press the “Water plus” button twice, (i.e. in and out
once).
To store the function: press the “On-Off” button.
Page 21
Programmable functions Programme end
Deleting the programmable function:
Follow the same instructions as given
under “switching on the programmable
functions”, step 1 to step 4 inclusive.
The “Rinses/Rinse hold” lamp goes out.
Press “On/Off”.
The programmable function is deleted.
If after Step 2 you accidentally turn
the selector switch to a setting other
than one of the three in the chart
above:
– Rinses/Rinse hold indicator
does not light up - no function
is activated
– Rinses/Rinse hold indicator
lights up - proceed as for “Deleting the programmable function”.
Exception: the Rinses/Rinse hold indicator lights up if the switch was set
to “Cottons 95°C”.
After washing:
Turn the programme selector switch
to “Finish/Start”.
Open the door.
Switch the machine off.
Only remove laundry from the machine once the drum has stopped
turning, otherwise you may seriously injure yourself.
Check the folds in the door seal for
any small articles such as buttons or
other foreign bodies which might be
lodged there.
Turn off the stopcock.
Close the drum door.
Make sure the drum is empty, otherwise, when the machine is next
used items may become damaged
(e.g. shrink) or cause other laundry
to discolour.
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Cleaning and Care
Programmmable functions
Cleaning the washing machine
Clean the casing with a mild non-abrasive detergent or soap and water.
Wipe dry with a soft cloth.
Clean the facia panel with a damp
cloth and dry with a soft cloth.
The drum can be cleaned using a
proprietary stainless steel cleaner according to the manufacturer’s instructions.
Do not use abrasive cleaners or solvents.
Cleaning the detergent drawer
Pull out the drawer until a resistance
is felt.
Press down the red release knob
and at the same time pull the drawer
right out of the machine.
Clean the dispenser compartments
and the fabric conditioner duct.
Remove the siphon tube from compartment p and wash in warm water.
To programme an extra Function:
First switch off the machine, close
the door, and release all switches
and set the programme selector
switch to “Finish/Start”.
Carry out steps 1 and 2 within 4 seconds.
Step 1:
Press in the “On-Off”
button
Step 2:
Press the “Water plus”
button 4 times
(i.e. press in and
out twice)
The “On” LED will now
light up and the “Prewash” and “Main-wash”
lights flash.
22
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Page 23
Cleaning and Care
Cleaning the drain pump and fluff filter
Check the fluff filter initially after 3 - 4
washes to ascertain how often it is
likely to require cleaning.
Take the flap opener from behind the
detergent dispenser drawer.
Place a 2 litre capacity dish underneath the drain fixture.
Turn the fluff filter lid round 2-3 times.
Do not take it right out.
Approx. 2 litres of water will drain out
of the hose.
If the drain outlet is clogged, more
water will be retained in the machine,
(max. 25l). In this case, screw the fluff
filter back into position and empty the
dish before repeating the procedure as
often as necessary.
Open the fluff filter flap.
Caution: if laundry has been
washed at a high temperature,
water draining out of the machine
will still be hot!
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Cleaning and Care
Once the flow of water ceases,
remove the fluff filter completely and
clean it.
Programmes
Remove any foreign bodies (e.g. buttons, coins, etc.) and fluff.
Turn the impeller by hand to check
that it is free to rotate. Any foreign objects causing an obstruction should
be removed.
24
Clean inside the fluff filter housing.
Remove any deposits of lime scale and
detergent or foreign bodies from the
thread of the filter housing and filter unit.
Because water has been drained off
the ball valve function has to be restored (see page 6).
Starching
For freshly washed textiles such as
tablecloths, napkins, uniform garments
etc.
Max. 5 kg
Spin
For spinning garments such as those
previously hand washed. These must
be suitable for spinning in a machine.
Drain
For laundry which is to be taken out of
the machine wet for drip drying.
Quick wash programmme 40°C
for cottons
For new garments which need to be
washed before wearing for the first
time. For freshening up clothes which
have been in storage for a while.
Max. 2.5 kg
17
Page 25
Cleaning and Care
The washing machine has two inlet filters to
protect the inlet valve:
To clean the filter in the inlet hose:
Close the stopcock.
Carefully unscrew the knurled coup-
ling connecting the inlet hose to the
stopcock anti-clockwise, using pliers
if necessary.
Remove the rubber seal from the re-
cess.
the surface, or if it has been otherwise
damaged.
If replacing the inlet hose only use a
hose able to withstand pressure up to
70 bar. Miele’s own hoses meet this requirement.
To clean the filter in the water inlet
valve:
Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve,
and unscrew.
Using pointed pliers, take hold of the
plastic filter bar and remove the filter.
Clean under running water and care-
fully remove any grit particles.
Put the filter and seal back in the
reverse order and reconnect the
hose. Turn on the stopcock and
check the connection is watertight.
Inspect the inlet hose which is sub-
jected to high pressure while the machine is in operation. The hose should
be replaced if there are small cracks in
Use water pump pliers to withdraw
the plastic filter by the bar (see illustration). Clean and put back.
The two filters - one in the pressure
hose union and one in the inlet connection to the solenoid valve - must
not be removed.
25
Page 26
Problem solving guide
Any work on the electrical components of this appliance should only
be carried out by a suitably qualified and competent person in accordance with local and national
regulations. Unauthorised repairs
could be dangerous.
There are, however, minor faults which
can be corrected without contacting
the Service Department.
A selected programme does not
begin
The “On” indicator lamp does not light
up.
Check that
the door is properly closed,
the mains plug is plugged in and
that the fuse or circuit breaker has
not tripped.
The “On” indicator lamp is on, a programme has been selected, but the
“Pre-wash” or “Main wash” indicator
lights do not light up.
The programme selector switch was
not turned to the “Finish/Start” position
before the programme was selected.
The following selection sequence is important:
1. Turn the programme selector switch
to “Finish/Start”.
2. Select a programme.
26
Check
q warning lamp flashes
Drainage fault
Check whether the fluff filter is
clogged. Clean the filter and pump
as described on page 23 if necessary.
Check whether the drain hose is
kinked or trapped.
The check lamp goes out when the programme selector switch is turned to the
“Finish/Start” position.
The “Finish” indicator lamp is on, but
the laundry in the machine has not
been washed.
The water inlet is not open:
Turn the programme selector to “Finish/Start”.
Turn on the water supply at the stopcock.
Select a programme.
The water inlet system is blocked:
The stopcock has not been fully
opened.
The inlet hose is kinked or trapped.
The water pressure is too low
Check if the water flow through the
stopcock is 5 litres in 15 seconds.
The filters in the inlet hose are
clogged (see “Cleaning and Care”
on page 25).
If little or no water is taken in during the
next programme, the water pressure
may be too low. If it is adequate there
may be a technical fault.. In this case,
call your local service dealer or the
Miele Service Department.
Cottons
For cotton and linen textiles.
Max. 5 kg
Minimum iron
Minimum iron textiles in synthetic,
mixed fibres or minimum iron cottons.
Max. 2.5 kg
Programmes
X = additional options
X = additional options
15
Page 27
Problem solving guide
Despite adequate water supply pressure, the machine takes a long time to
fill.
Clean the filters in the water inlet system as described on page 25.
Large amounts of unused detergent
remain in the dispenser drawer.
Water supply pressure is too low.
Clean the filters as described on
page 25.
Select the “Water plus” function if
necessary.
Washing powder becomes viscous
when used together with a water softener.
In future pour washing powder into
the detergent dispenser before ad-
ding water softener.
Fabric conditioner is not completely
dispensed or water re ma in s in the
compartment p .
The dispenser drawer was opened
while fabric conditioner was being
flushed in.
The siphon tube is either incorrectly positioned or clogged. Clean as described on page 22.
Excessive build-up of foam
To avoid this problem from the outset,
take note of the following points:
Follow the manufacturer’s dosage
recommendations on packaging
carefully.
Take the water hardness level into ac-
count.
For lightly soiled articles or a small
load, reduce the amount of detergent accordingly.
Pre-soaked items should be rinsed
thoroughly before washing.
The “Pre-wash” indicator lamp is
flashing.
Start the programme again.
If the indicator still flashes call the Service Department.
The “Main wash” indicator lamp
flashes during, or after the end of a
programme.
If this occurs again with the next programme there is a technical fault. Call
the Service Department.
Laundry is either not spun at all or
not spun satisfactorily.
The selected spin speed was too low.
The machine was not able to distrib-
ute the laundry load evenly. To pro-
tect the machine, laundry was either
only spun at a reduced speed or not
at all.
Large items which tangle or roll up in
the drum (e.g. bath mats) can cause
an imbalance during the spin cycle.
For safety reasons, the machine
does not spin if this is the case. At-
tempts to build up spin speed are re-
peated, however, until the time allo-
cated to spinning has expired.
It is therefore important to make up
mixed loads consisting of large and
small items.
The fluff filter may be clogged.
Clean the filter and the pump as de-
scribed on page 23-24.
27
Page 28
Problem solving guide
Programme selection
The machine shakes during the spin
cycle.
The most likely cause is that the four
machine feet are not resting securely
on the floor. Level the machine as
shown on page 33.
Weak floorboards not only lead to excessive noise but also to shaking during the spin cycle (see page 31 for advice).
Lime deposits are visible on the surface of the drum.
Use a descaling agent to remove the
deposits. Consult the manufacturer’s
instructions before use to ensure that
the product is suitable for use in
washing machines.
Take the water hardness level into account when dispensing detergent.
Opening the drum door in the event
of a power failure
Switch off the washing machine.
Open the drain panel and drain off
any water as described on page 23
if there is water still in the drum.
Pull the ring of the door mechanism
downwards, and the door will open.
Always make sure the drum is stationary before reaching in to remove
washing. Reaching into a moving
drum is extremely dangerous.
The following basic programmes are
available:
Cottons
Low water level for washing and rinsing; 4 rinses; final spin max.
1200 rpm.
Minimum iron
Low water level for washing, medium
water level for rinsing; 3 rinses; final
spin max. 900 rpm.
Delicates
High water level for washing and rinsing; 3 rinses; final spin max. 600 rpm.
Woollens
Medium water level for washing,
higher water level for rinsing; 3
rinses; final spin max. 900 rpm.
Reduced drum movement.
By selecting one or more of the pushbutton functions basic programmes
can be tailored to the type of laundry
being washed.
“With pre-wash”
for heavily soiled and stained
laundry items.
“Water plus”
This is recommended if the water
level with the “Gentle action” option
is not sufficient for particularly delicate fabrics,
if more water is required for dispensing the detergent,
for washing and rinsing cottons and
minimum iron items,
for washing delicate items.
“Gentle action”
For gentle washing of slightly soiled
laundry items, e.g. delicate fabrics
which tend to pill (i.e. form
knobbles). Drum movement is reduced by half.
“Short”
For lightly soiled laundry items. The
length of the main wash is shortened. An additional reduction in temperature is not recommended as this
may lead to poorer washing results.
Selecting the spin speed
Set the selector switch to the
highest appropriate setting to save
energy if laundry is to be dried in the
tumble drier. The spin speed in the
“Minimum iron” and “Woollens” programmes is automatically limited to
900 rpm, and in the “Delicates” programme to 600 rpm.
“Rinse hold setting”
Laundry remains suspended in
water at the end of the programme.
If the washing is to be spun, turn the
spin speed selector from “Rinse
hold” to the appropriate spin speed,
or turn the programme selector
switch to “Drain”.
28
13
Page 29
Problem solving guide
Grey greasy particles cling to
washed laundry.
The wash load was heavily soiled with
greasy substances such as ointments
or lotions, and the amount of detergent
was insufficient to break down the particles of grease.
In future, either add up to 50% more
detergent to the main wash when
washing loads of this nature or use
liquid detergent in programmes up
to 60°C.
Before washing the next load, run a
Cottons 60°C programme with liquid
detergent without a load to clean the
machine.
Brown stains appear on the laundry
after washing.
An excessively high manganese or iron
content in the water supply can cause
stains of this nature to appear on the
laundry, in particular when low-phosphate detergent is used.
Laundry washed with liquid detergent is not cleaned.
Liquid detergent does not contain any
bleaching agents capable of removing
stains, e.g. fruit, coffee and tea stains.
To remove such stains, use a
general-purpose washing powder
which contains bleach or enzymes,
or pre-treat laundry.
pour stain remover according to
manufacturer’s instructions into com-
partment j of the detergent dispen-
ser and dispense the liquid deter-
gent directly using a proprietary
dispensing aid.
Never pour stain remover and liquid
detergent into the same compartment.
Have the quality of the water supply
checked and take remedial action if
necessary.
After washing, knobbles (pilling) appear on the fabric
In normal everyday wear of certain fabrics pilling may occur. The Gentle action function should be selected when
washing these fabrics, or another programme with higher water levels and reduced agitation to lessen the risk of further pilling.
29
Page 30
After sales service
Adding detergent
In the event of any faults which cannot
be remedied, or if the appliance is
under guarantee, please contact:
Your Miele Dealer or
The nearest Miele Service Depart-
ment (see back cover for the address).
When contacting the Service Department, please quote the Model and Serial nos. of your appliance, both of
which are shown on the dataplate
visible above the sight glass on the inside of the door.
Example:
All modern detergents produced for
automatic washing machines are suitable, including liquid, compact (concentrated) and special application
detergents. Use dispensing aids e.g.
balls if these are supplied with the
detergent. Woollens and knitware containing wool mixtures should be
washed using a detergent specifically
designed for washing woollens.
Add the right amount of detergent as
recommended on the packaging The
amount dispensed will depend on the
following:
– the quantity of laundry
– the water hardness level
– the level of soiling
It is important to dispense the correct amount, because...
...too little detergent results in the following:
– The laundry will not get properly
clean and will in time become grey
and hard to the touch.
– Greasy particles cling to the laundry.
– Lime deposits on the heater ele-
ments.
...too much detergent results in the following:
– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.
Water is taken in through compartment
j in the main wash. If the capacity of
compartment j is insufficient for the
amount of detergent needed where
water hardness is above 380 mg/l (in
hardness area 4), the Customer Service Engineer can adjust the machine
so that water can also be taken in
through compartment i to take detergent into the main wash.
Water Softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges 2 - 4. Dispense according to the amount specified on the
packaging. First add detergent and
then the water softener. Detergent can
be dosed as for water hardness range
1.
We recommend: if you wash using sev-
eral components (e.g. special application detergents), dispense the agents
in the following order into compartment
j :
1. Detergent
2. Water softener
3. Stain salts
This way the agents are distributed bet-
ter.
30
11
Page 31
Installation
Installation surface
Experience has shown that a concrete
floor is the most suitable for a washing
machine. Concrete floors are far less
prone to vibration during the spin cycle
than wooden floorboards.
Please note the following points:
The machine must be level and securely positioned.
To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
If installation must be on a wooden
joist floor: we recommend the use of
a plywood base (at least
59x52x3 cm). Ideally the base
should be large enough to span several joists and should be bolted to
the joists and not just the floorboards. Check for presence of pipes
and cables first.
As a general rule, we recommend
the installation of the machine (or
washer/dryer stack) in the corner of
a room where the stablity of the floor
is at its greatest.
Ensure that the machine feet and the
floor are dry to prevent the machine
from slipping during the spin cycle.
Removing the transit fitting.
Using combination pliers, pull out
the retaining clips on the right and
left of the support plate.
If the machine is installed on a raised
plinth, it must be secured against slippage during spin using retaining clips
(available from the Miele Spare Parts
Dept).
Installation
Lift the machine from its packaging
base and move it to its site. Please
note:
Do not lift the machine by the drum
door.
Using a pipe wrench turn the lefthand transit bar 90° anti-clockwise
and the right-hand transit bar clockwise.
31
Page 32
Installation
Withdraw the two bars together with
the support plate.
32
Plug the two holes with the plastic
caps supplied.
The machine should not be moved without the transit fitting in place.
The transit fitting should be stored
in a safe place for future use. It
must be re-fitted if the machine is to
be moved again. Re-fitting is carried out by reversing the procedure.
Washer-Dryer stack
A Miele tumble dryer can be stacked
with this washing machine. A stacking
kit* can be purchased from the Miele
Spare Parts Department.
All parts marked * are available from
the Miele Spare Parts or Sales Department.
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips etc.) can cause damage to textiles and components in
the machine.
Sort the laundry
Most garments have a textile care label
in the collar or side seam. Sort the
laundry by care label symbols.
Only wash items in this machine which
are declared by the manufacturer as
being machine washable on the textile
care label.
Dark textiles often contain“excess
dye,” and should be washed separately several times before being included in a mixed load.
Delicate textiles should be washed separately in a delicates programme.
Only wash textiles made from wool or
wool mixtures if they are declared as
being suitable for machine washing on
the textile care label.
Preparing the wash load
Pre-treating the washing
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains, can be
pre-treated with bar soap, liquid detergent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use detergents containing solvents in this machine.
Loading the drum
Unfold laundry and load loosely in the
drum. To achieve best results it is advisable to make up mixed loads consisting of both large and small items. This
improves the washing effect and helps
distribute the load evenly to keep the
machine stable and reduce the noise
level during spinning.
It is advisable to weigh the load first to
make best use of the machine’s capacity.
Maximum load weights are noted
below:
COTTONS . . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS. . . . . 1.0 kg
WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg
QUICK WASH . . . . . . . . . . . . . . . 2.5 kg
With curtains: Remove lead weights
and strips or place in a laundry bag.
Woollens and knitted garments should
be turned inside out if the manufacturer
recommends it.
Close the drum door
Make sure that there is no obstruction
between the drum door and seal.
9
Page 33
Installation
Levelling the machine
The machine must stand level to ensure smooth operation. Check with a
spirit level.
The feet are levelled using the leg levellers as follows:
Building under
It is possible to install this appliance
under a continuous worktop/in a kitchen run:
A special building under kit * is required.
The machine lid must be replaced
by a cover plate.
This must be fitted by a suitably competent person exactly according to
the fitting instructions included with
the kit to ensure electrical safety.
For installation under a work surface
900/910mm from the floor, a spacer
kit * is required.
Connections for electricity, water and
drainage should be installed in such
a way that they remain accessible
when the machine is in place.
Fitting instructions are included with
the kit.
Unscrew foot or feet until the machine stands level.
Hold the foot tight using a pipe
wrench.
Tighten the counternut using a
screwdriver as indicated.
All parts marked * are available from
the Miele Spare Parts or Sales Department.
33
Page 34
Electrical connection
Warning and Safety Instructions
Electrical connection U.K.
This washing machine is supplied
ready for connection to an a.c. single
phase 230 V, 50 Hz supply. The rated
load is 3.2 kW. The machine is supplied
with a 2 m long mains cable with
moulded plug and the fuse rating is
13A.
All electrical work should be carried out
by a competent person, in accordance
with national and local safety
regulations.
Connection should be made via a
fused plug and a suitable switched
socket which is easily accessible.
For extra safety it is advisable to install
a residual current device (RCD) with a
trip current of 30 mA.
The voltage, rated load and fuse rating
are given on the data plate. Please ensure that these match the household
mains supply.
Important
The wires in the mains lead are col-
oured in accordance with the following
code:
Green/yellow = earth
Blue = neutral
Brown = live
As the colours of the wires in the mains
lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured green and
yellow must be connected to the terminal in the plug which is marked with the
letter E or by the earth symbol z or
coloured green or green and yellow.
34
The wire which is coloured blue must
be connected to the terminal which is
marked with the letter N or coloured
black.
The wire which is coloured brown must
be connected to the terminal which is
marked with the letter L or coloured red.
WARNING
THIS APPLIANCE MUST BE
EARTHED.
This appliance is designed and intended only for normal household use
in the U.K. It should never be operated
by children. Supervise its use by the elderly or infirm.
Read the operating instructions through
before using this machine for the first
time, as this is for your safety and the
protection of the machine. They give
notes on the safety, the use and the
maintenance of the machine.
Further warning and safety instructions
are given in the text as appropriate.
...before using for the first time
Do not install your washing ma-
chine in rooms where sub-zero
temperatures may occur. Frozen hoses
may burst under pressure.
The reliability of the electronic control
system may be impaired at temperatures below freezing point.
Before using the machine for the
first time, check that the transit fitting at the rear of the machine has
been removed (see page 31).
During spinning, a transit fitting which
is still in position may result in damage
to both the machine and adjacent furniture or appliances.
If the drain hose is attached to a
wash basin or sink, make sure it is
secure, (see illustration in the section“Guide to the machine”),
so that the force of the water flowing
out of the hose does not dislodge it, as
this will otherwise result in flooding.
If hooking the hose into a wash basin,
check that the water can drain off
quickly enough to prevent the sink from
overflowing.
Keep these operating instructions
in a safe place.
...when using your machine
Only wash items which are de-
clared by the manufacturer to be
machine-washable on the care label
(textile care G.B. laundry care, AUS),
(see Care labels on page 10).
Descaling agents contain acid.
Only use proprietary non-corrosive
descaling agents and strictly observe
the manufacturer’s instructions. After
descaling, always run several full rinse
cycles to remove any acid residue and
to protect component parts from corrosion.
Never use detergents containing
solvents in this machine, as this
may result in damage to component
parts and create toxic fumes. Such
detergents also pose a fire and explosion hazard.
Textiles which have been pre-
treated in detergents containing
solvents must be thoroughly rinsed in
clean water before being washed in
this machine.
Do not use dye removers as these
contain sulphur compounds which
may damage washing machines.
7
Page 35
Electrical connection
Non-rewireable plugs BS 1363
If this machine or appliance is fitted
with a non-rewireable plug, the following information applies:
If the socket outlets are not suitable for
the plug supplied with this product, it
must be cut off and an appropriate
plug fitted.
The plug cut from the flexible cord
should be disposed of and on no account be inserted into a 13 A socket
elsewhere in the house (electric shock
hazard).
The fuse cover must be refitted when
changing the fuse, and if the fuse
cover is lost, the plug must not be used
until a suitable replacement is obtained. The colour of the correct replacement cover is that of the coloured
insert in the base of the plug, or the colour that is embossed in words in the
base of the plug (as applicable to the
design of plug fitted).
The correct fuse rating of the replacement fuses that are ASTA approved to
BS 1362 should be fitted. Replacement
fuse covers may be purchased from
your local electrical suppliers, electricity showroom, or Miele Service
Agent.
(The German standard version is supplied with a 2 m long cable and
moulded plug for connection to a
220/230 V single phase supply. It must
only be connected via a fused
16 A socket. See data plate for rated
load. Electrical installation should be
approved by a qualified electrician).
35
Page 36
Plumbing
Caring for the environment
Connection to water supply
The machine should be connected to a
mains water supply in accordance with
standard regulations. The German authorities do not require it to have a non-return valve as the washing machine has
been designed to comply with DVGW
regulations (German Association of
Gas and Water Engineers, see data
plate).
Connection to a mains water supply
should be carried out by a qualified
plumber and should incorporate a
mains stopcock with 3/4" thread
The 1.5 m long 3/8" pressure hose
should be connected to the stopcock
via the 3/4" threaded union.
If connection is to be made to a stopcock with a short 3/4" thread, the extra
washers enclosed should also be inserted in the inlet hose union to compensate.
The connection points are subject to
mains water pressure. Turn on the stopcock slowly and check for leaks. Correct the positioning of the washers and
screw unions if appropriate.
If replacing the inlet hose only use a
hose able to withstand pressure of up
to 70 bar. This also applies to all fittings
used. Miele original parts fulfil this condition.
Longer hoses 2.5 or 4.0 m in length are
available as optional extras.
The pressure hose and solenoid inlet
valve are designed for a water flowpressures of between 1 and 10 bar
(981 kilonewtons/m
pressures it is essential to fit a reducer
valve.
There is a minimum flow pressure of 1
bar pressure if 5 litres of water flow into
a suitable container in 15 seconds.
The two dirt filters, one at the inlet
point, one in the pressure hose
union, must not be removed.
2
). At higher water
Caring for the environment
Caring for the environment means saving water, energy and detergent when
washing. This machine is equipped
with the Hydromatic System and the
Ball Valve for economical use of resources. These systems offer a variety
of technical innovations e.g. the drum
ribs, which are designed to enable
economical washing without compromising on results.
The automatic load control facility enables loads of between 1 and 5 kg to
be washed using only as much water
and electricity as is required for an effective wash.
Spinning at the high speed of
1200 rpm reduces drying times and energy consumption if laundry is dried in
a tumble dryer after washing.
Economy tips
To help you wash most economically,
remember the following tips:
Always wash with the maximum
laundry load specified for each programme. This uses the energy to the
best advantage.
Only use the correct amount of detergent required for the water hardness
level in your area, as recommended
by the manufacturer.
If laundry is not heavily stained, select a lower temperature setting than
indicated on the laundry care label
(but when using a lower temperature
do not select the “short”-option).
Lightly soiled laundry can be
washed using a “short”-programme
(additional temperature reduction
not recommended).
This hose is not suitable for use for connection to a hot water supply. Please
make sure that the washer sits correctly
in the union.
36
5
Page 37
Plumbing
Connection to drainage
The machine drains via a drain pump
with a delivery head of one metre. The
hose must not be kinked as this restricts drainage. The hooked piece at
the end of the hose can be turned in
either direction.
Hose dimensions:
Length . . . . . . . . . . . . . . . . . . . . - 1.5 m
Internal diameter . . . . . . . . . . . - 22 mm
External diameter. . . . . . . . . . . - 30 mm
External diameter
of hooked end . . . . . . . . . . . . . - 32 mm
The drain hose may be connected as
follows:
Direct into a sink: Hook the hose
over the edge and secure.
Make sure that the water can flow
away freely to avoid flooding and to
prevent water from being sucked
back into the machine.
Connected to a plastic drain pipe
with a rubber nipple. There is no
need to use a non-return valve.
Directed into a standpipe.
Allowing the water to drain off into a
floor drain.
If required, the hose can be extended
to a length of 5 m.
For a delivery head of more than 1 m
up to a maximum of 1.80 m, a second
Duo drain pump is available with the
corresponding conversion kit from the
Miele Spare Parts Department.
37
Page 38
Technical data
Guide to the machine
Height. . . . . . . . . . . . . . . . . . . . . . . . . .
Width . . . . . . . . . . . . . . . . . . . . . . . . . .
Depth . . . . . . . . . . . . . . . . . . . . . . . . . .
Depth with door open . . . . . . . . . . . . .
Weight . . . . . . . . . . . . . . . . . . . . . . . . .
Max. floor load . . . . . . . . . . . . . . . . . . .
Capacity. . . . . . . . . . . . . . . . . . . . . . . .
Connected load . . . . . . . . . . . . . . . . . .
Rated load . . . . . . . . . . . . . . . . . . . . . .
Fuse rating . . . . . . . . . . . . . . . . . . . . . .
Water flow pressure min. . . . . . . . . . . .
Static water pressure max.. . . . . . . . . .
Maximum delivery head. . . . . . . . . . . .
Maximum length for drainage pump . .
Consumption data (DIN EN 60456)
Cottons 60°C . . . . . . . . . . . . . . . . . . . .
Test certificates awarded. . . . . . . . . . .
Electrically suppressed according to. .
85 cm
59.5 cm
60 cm
97 cm
95 kg
1600 Newton (approx. 160 kg)
5 kg dry laundry
see data plate
}
1 bar
10 bar
1 m
5 m
Electricity: 1.1 kWh
Water: 63 litres
Radio/tv suppression, VDE
DIN EN 60555/VDE 0838
1 Supply cable
2 Inlet hose (able to withstand press
ures up to 70 bar)
3 Flexible drain hose, with detachable
swivel elbow
4 Detergent dispenser drawer
5 Facia panel with controls
6 Drum door
7 Access panel - drain pump and fil-
ter, emergency door opener
8 Four height adjustable feet
38
Page 39
39
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Alteration rights reserved/001 GB - 1396
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