Miele W 820 User Manual

Operating Instructions

for washing machine
W 820

It is essential to read these opera­ting instructions before installing or
using the machine to avoid the risk
of accident, or damage to the
machine. M.-Nr. 04580320

Q

Contents

Page

Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Caring for the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Before using for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Warning and Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preparing the wash load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Wash care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Adding fabric conditioner/starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing a programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Programmable functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

After washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Help to protect our environment

Disposal of the packing material

The transport and protective packing is mostly manufactured from the following re­useable materials:
– Corrugated paper / card
– Polystyrene - CFC free
– Polyethylene foil (transparent)
– Fibre board - solvent free
– Wood - untreated
– Packaging straps: Polyamide (blue)

Polypropylene (black)

Rather than just throwing these materials away, please take them to the nearest
local authority collection point for specific waste.

Disposal of your old machine

Old machines contain materials which can be recycled. Please contact your local
authorities or scrap merchant about potential recycling schemes, before disposing
of the appliance.

2

Guide to the machine

1 Supply cable
2 Inlet hose (able to withstand press

ures up to 70 bar)

3 Flexible drain hose, with detachable

swivel elbow

4 Detergent dispenser drawer
5 Facia panel with controls

6 Drum door
7 Access panel - drain pump and fil-

ter, emergency door opener

8 Four height adjustable feet

Guide to the machine

Detergent dispenser drawer

Compartment i - for the pre-wash
Compartment j - for the main wash
Compartment p (with extra lid) - for

fabric conditioner or liquid starch formu­lation

Button “Door”

opens the drum door

Button “On/Off”

to switch on or off or
interrupt a programme
Light “On” illuminates

Pushbutton switches for additional func­tions

4

Spin speed selector
Programme sequence indicator

(LED indicator lights)

Programme selector switch

Caring for the environment

Caring for the environment

Caring for the environment means sav­ing water, energy and detergent when
washing. This machine is equipped
with the Hydromatic System and the
Ball Valve for economical use of re­sources. These systems offer a variety
of technical innovations e.g. the drum
ribs, which are designed to enable
economical washing without compromi­sing on results.

The automatic load control facility en­ables loads of between 1 and 5 kg to
be washed using only as much water
and electricity as is required for an ef­fective wash.

Spinning at the high speed of
1200 rpm reduces drying times and en­ergy consumption if laundry is dried in
a tumble dryer after washing.

Economy tips

To help you wash most economically,
remember the following tips:

Always wash with the maximum
laundry load specified for each pro­gramme. This uses the energy to the
best advantage.

Only use the correct amount of deter­gent required for the water hardness
level in your area, as recommended
by the manufacturer.

If laundry is not heavily stained, se­lect a lower temperature setting than
indicated on the laundry care label
(but when using a lower temperature
do not select the “short”-option).

Lightly soiled laundry can be
washed using a “short”-programme
(additional temperature reduction
not recommended).

5

Before using for the first time

Important:
the appliance must be properly in­stalled and connected to the water
and electricity supply according to
local and national regulations.

For further information read the instruc­tions on pages 31 - 37

Check that the transit fitting at the
rear has been removed.

Before using for the first time prime
the ball valve as follows:

Switch on the machine.
Turn the selector switch to “Starch”.
Once the drum starts turning: set the

programme selector to “Drain”.
When the water has drained: turn the

programme selector to the “Fin­ish/Start” position.

Switch the machine off.

The ball valve is operational.

Any residual lubricants and water
from testing still in the machine
should be flushed out as follows:

Do not load any laundry in the ma­chine.
Add a little detergent to compart­ment j.
Switch on the machine.
Turn the programme selector switch
to the “Cottons 60°C” programme.
Press the “Short” button.
The residues will have been flushed
out once the programme has fin­ished.

Water hardness reminder.

The amount of detergent will depend
on various factors including the water
hardness level in your area. Set the
water hardness dial located in the
detergent dispenser box as a reminder.

Turn the dial to the required setting.
Use the spatula supplied with the
machine. It is located at the rear of
the dispenser drawer facia (see
page 23).

If you do not know how hard the water
is in your catchment area, please con­tact your local water authority.

Water har dness

Hardness
range

1 soft up to 135 up to 10° 0-7°

2 medium up to 250 10°-20° 7°-14°

3 hard up to 380 20°-25° 14°-21°

4 very hard over 380 over 25° over 21°

water mg/litre Clake’s

scale

°dH
(German)

6

Warning and Safety Instructions

This appliance is designed and in­tended only for normal household use
in the U.K. It should never be operated
by children. Supervise its use by the el­derly or infirm.

Read the operating instructions through
before using this machine for the first
time, as this is for your safety and the
protection of the machine. They give
notes on the safety, the use and the
maintenance of the machine.

Further warning and safety instructions
are given in the text as appropriate.

...before using for the first time

Do not install your washing ma-

chine in rooms where sub-zero
temperatures may occur. Frozen hoses
may burst under pressure.
The reliability of the electronic control
system may be impaired at tempera­tures below freezing point.

Before using the machine for the

first time, check that the transit fit­ting at the rear of the machine has
been removed (see page 31).
During spinning, a transit fitting which
is still in position may result in damage
to both the machine and adjacent furni­ture or appliances.

If the drain hose is attached to a

wash basin or sink, make sure it is
secure, (see illustration in the sec­tion“Guide to the machine”),
so that the force of the water flowing
out of the hose does not dislodge it, as
this will otherwise result in flooding.
If hooking the hose into a wash basin,
check that the water can drain off

quickly enough to prevent the sink from
overflowing.

Keep these operating instructions
in a safe place.

...when using your machine

Only wash items which are de-

clared by the manufacturer to be
machine-washable on the care label
(textile care G.B. laundry care, AUS),
(see Care labels on page 10).

Descaling agents contain acid.

Only use proprietary non-corrosive
descaling agents and strictly observe
the manufacturer’s instructions. After
descaling, always run several full rinse
cycles to remove any acid residue and
to protect component parts from corro­sion.

Never use detergents containing

solvents in this machine, as this
may result in damage to component
parts and create toxic fumes. Such
detergents also pose a fire and explo­sion hazard.

Textiles which have been pre-

treated in detergents containing
solvents must be thoroughly rinsed in
clean water before being washed in
this machine.

Do not use dye removers as these

contain sulphur compounds which
may damage washing machines.

7

War n ing and Safety Instructions

Dyes must be specified as suitable

for use in washing machines. Al­ways observe the manufacturer’s in­structions.

If washing at very high tempera-

tures remember that the porthole
glass will be hot.
Do not let children touch it during a
wash programme.

The machine should only be oper-

ated unsupervised if there is a floor
drain in the immediate vicinity.

The best materials are used in the

manufacture of this machine, and
every care is taken to check all parts.
However, with time, deterioration of
parts can occur, especially with such
components as hoses, giving rise to
leaks. This should be borne in mind if
operating the machine without supervi­sion. Check the hose regularly for signs
of wear, and change in good time, to
avoid leaks and subsequent damage.

...in the event of faults

Electrical appliances should only

be repaired by suitably competent
personnel. Incorrectly repaired ma­chines may pose a considerable risk to
the user.

Disconnect the machine from the

mains power supply by switching
off at the wall socket, unplugging, or
withdrawing the mains fuse.

Always make sure the drum is sta-

tionary before reaching in to
remove washing. Reaching into a mov­ing drum is extremely dangerous.

Foreign objects (e.g. nails, coins,

paper clips etc.) can cause dam­age to textiles and components in the
machine. Take care to empty all
pockets etc. so that these do not go
into the machine.

8

Empty all pockets.

Foreign objects (e.g. nails, coins,
paper clips etc.) can cause dam­age to textiles and components in
the machine.

Sort the laundry

Most garments have a textile care label
in the collar or side seam. Sort the
laundry by care label symbols.
Only wash items in this machine which
are declared by the manufacturer as
being machine washable on the textile
care label.
Dark textiles often contain“excess
dye,” and should be washed separ­ately several times before being in­cluded in a mixed load.
Delicate textiles should be washed sep­arately in a delicates programme.
Only wash textiles made from wool or
wool mixtures if they are declared as
being suitable for machine washing on
the textile care label.

Preparing the wash load

Pre-treating the washing

Badly soiled areas, e.g. collars and
cuffs, and water soluble stains, can be
pre-treated with bar soap, liquid deter­gent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use detergents containing sol­vents in this machine.

Loading the drum

Unfold laundry and load loosely in the
drum. To achieve best results it is advis­able to make up mixed loads consist­ing of both large and small items. This
improves the washing effect and helps
distribute the load evenly to keep the
machine stable and reduce the noise
level during spinning.
It is advisable to weigh the load first to
make best use of the machine’s capac­ity.

Maximum load weights are noted
below:

COTTONS. . . . . . . . . . . . . . . . . . 5.0 kg

MINIMUM IRON . . . . . . . . . . . . . 2.5 kg

DELICATES/SYNTHETICS. . . . . 1.0 kg

WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg

QUICK WASH . . . . . . . . . . . . . . . 2.5 kg

With curtains: Remove lead weights
and strips or place in a laundry bag.
Woollens and knitted garments should
be turned inside out if the manufacturer
recommends it.

Close the drum door

Make sure that there is no obstruction
between the drum door and seal.

9

Textile care symbols

Washing

987 Cottons
4321 Minimum iron
a@ Delicates, Wool

The significance of the bar beneath the
wash tub:

no bar normal (maximum) agitation

e eg Cottons programme

bar reduced (medium) agitation,

f eg Minimum iron programme

+ Gentle action, or Delicates
programme.

broken much reduced (minimum)
bar agitation, Woollens
g programme

Machine washable woollens
Use the special “Wool” programme,

and only wash woollens bearing the
label shown here:

/ Hand wash
h do not wash

ABC dry clean
D do not dry clean
y suitable for chlorine

bleaching

z not suitable for chlorine

bleaching

Tumble dry

q at normal temperature
r at the lower temperature
s do not tumble dry

Ironing

I hot iron
H medium hot iron
G cool iron
J do not iron

This symbol is registered by the IWS
(International Wool Secretariat).

10

N.B. If you have any textiles with the
older wash care labels, select a pro­gramme according to the table below.

[:] Cottons
?;\ Minimum iron
={ Delicates
# Woollens

Adding detergent

All modern detergents produced for
automatic washing machines are suit­able, including liquid, compact (con­centrated) and special application
detergents. Use dispensing aids e.g.
balls if these are supplied with the
detergent. Woollens and knitware con­taining wool mixtures should be
washed using a detergent specifically
designed for washing woollens.

Add the right amount of detergent as
recommended on the packaging The
amount dispensed will depend on the
following:

– the quantity of laundry
– the water hardness level
– the level of soiling

It is important to dispense the cor­rect amount, because...

...too little detergent results in the follow­ing:

– The laundry will not get properly

clean and will in time become grey

and hard to the touch.
– Greasy particles cling to the laundry.
– Lime deposits on the heater ele-

ments.

...too much detergent results in the fol­lowing:

Water is taken in through compartment
j in the main wash. If the capacity of
compartment j is insufficient for the
amount of detergent needed where
water hardness is above 380 mg/l (in
hardness area 4), the Customer Ser­vice Engineer can adjust the machine
so that water can also be taken in
through compartment i to take deter­gent into the main wash.

Water Softeners

A water softener can be used to cut
down on the use of detergents in water
hardness ranges 2 - 4. Dispense ac­cording to the amount specified on the
packaging. First add detergent and
then the water softener. Detergent can
be dosed as for water hardness range

1.
We recommend: if you wash using sev-

eral components (e.g. special applica­tion detergents), dispense the agents
in the following order into compartment
j :

1. Detergent

2. Water softener

3. Stain salts
This way the agents are distributed bet-

ter.

– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.

11

Fabric conditioners / starch formulations

Fabric conditioners make garments
soft and fluffy to handle and help pre­vent static cling when tumble drying.
Dispense according to the manufac­turer’s recommendations.

Open the lid of compartment p .
Add fabric conditioner, but do not ex-

ceed the max. level.

Texturiser and liquid starch formula­tions

These synthetic starch formulations
give body to items e.g. shirts, table­cloths and bed linen. Add starch formu­lations to the fabric conditioner com­partment following the same procedure
as for fabric conditioner.

Powder starch

Prepare and dispense the starch sol­ution in accordance with the manu­facturer’s instructions.

Add to compartment i .
Turn the programme selector switch

to the “Starch” position.

If preferred select “rinse hold” to pre­vent creasing. The laundry remains sus­pended in the last rinse water.

To continue the programme:

Select “Drain” or “Spin”.

Close the compartment lid and push
in the dispenser drawer.

The conditioner is automatically dis­pensed in the last rinse. At the end of
the programme a small amount of
water remains in the fabric conditioner
compartment.

12