Miele Triflex HX1 Operating instructions

Operating instructions
Cordless stick vacuum cleaner
HS19
en-GB
M.-Nr. 11 419 150
Contents
Warning and Safety instructions...................................................................... 4
Caring for the environment .............................................................................. 11
Guide to the appliance...................................................................................... 12
Installation and connection .............................................................................. 14
Assembling the vacuum cleaner ......................................................................... 14
Connecting the Comfort handle .......................................................................... 15
Connecting the PowerUnit and the suction tube ................................................ 15
Inserting the battery ............................................................................................ 16
Connecting the Electrobrush............................................................................... 17
General battery information................................................................................. 17
Charging the battery (without wall mounting)...................................................... 18
Charging the battery (with wall mounting)........................................................... 18
Wall mounting...................................................................................................... 19
Attaching the mounting plate .............................................................................. 20
Connecting the accessories holder (if required).................................................. 20
Connecting the wall bracket................................................................................ 21
Battery charging state indicator (while charging)................................................ 21
Battery charging state indicator (while in use)..................................................... 22
Using the accessories supplied ....................................................................... 22
ElectrobrushMultiFloorXXL (SEB 430 or SEB 435)........................................... 23
ElectroCompact handheld brush (SEB 23)......................................................... 23
Additional AP01 battery and LS03 charger cradle.............................................. 23
Use...................................................................................................................... 24
Switching on and off ........................................................................................... 24
Regulating the suction power ............................................................................. 24
Illuminating the work area ................................................................................... 25
Self-standing function for short pauses in vacuuming........................................ 25
Maintenance ...................................................................................................... 25
Emptying the dust container ............................................................................... 25
Cleaning the fine dust filter.................................................................................. 27
Cleaning the pre-filter.......................................................................................... 27
Cleaning the dust container ................................................................................ 29
Cleaning the Electrobrush/handheld brush......................................................... 29
Replacing the rechargeable battery .................................................................... 30
Problem solving guide ...................................................................................... 31
Error messages ................................................................................................. 33
Cleaning and care ............................................................................................. 34
2
Contents
Service................................................................................................................ 34
Contact in case of malfunction ........................................................................... 34
Warranty .............................................................................................................. 34
Warranty in the UAE ............................................................................................ 34
Optional accessories ........................................................................................ 35
Purchasing accessories ...................................................................................... 35
Electrical connection for the UK...................................................................... 36
3
This vacuum cleaner conforms to current safety requirements. In­appropriate use can lead to personal injury and damage to prop­erty.
Please read the operating instructions before using the vacuum cleaner and charging the battery for the first time. They contain im­portant information on the safety, use and maintenance of the va­cuum cleaner. This will prevent both personal injury and damage to the appliance.
In accordance with standard IEC60335-1, Miele expressly and strongly advises that you read and follow the instructions in the “Installation and connection” chapter as well as the safety instruc­tions and warnings.
Miele cannot be held liable for injury or damage caused by non­compliance with these instructions.
Keep these operating instructions in a safe place and pass them on to any future owner.
Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work, cleaning and troubleshooting. Use the On/Off switch on the Comfort handle to do this.
Correct application
This vacuum cleaner is intended for cleaning flooring in domestic
households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites.
This vacuum cleaner is not intended for outdoor use.This vacuum cleaner can be used for all normal cleaning of car-
pets, rugs and robust hard flooring.
This vacuum cleaner is intended for use at altitudes of up to
4000m above sea level.
4
The vacuum cleaner must only be used to vacuum dry floor sur-
faces. Do not vacuum people or animals. Any other types of use, modifications or alterations are not permitted.
This vacuum cleaner can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recognise the con­sequences of incorrect operation.
The packaging material protects the vacuum cleaner from trans-
port damage. We recommend you keep the packaging for transport purposes.
Safety with children
Children under 8 years of age must be kept away from the va-
cuum cleaner unless they are constantly supervised.
Children aged 8 and older may only use the vacuum cleaner
without supervision if they have been shown how to use it in a safe manner. Children must be able to understand and recognise the pos­sible dangers caused by incorrect operation.
Children must not be allowed to clean or maintain the vacuum
cleaner unsupervised.
Please supervise children in the vicinity of the vacuum cleaner and
do not let them play with it.
Danger of suffocation. Packaging, e.g. plastic wrappings, must be
kept out of the reach of babies and children. Whilst playing, children could become entangled in packaging or pull it over their head and suffocate.
5
Technical safety
The vacuum cleaner operates at 25.2V.
It is classified as a class III appliance. This appliance is supplied by a safety extra-low voltage (SELV) power source where the voltage is low enough to protect users from the risk of electrical shock. A Class II charger is used for supplying power to charge the vacuum cleaner.
Before using the vacuum cleaner and its accessories, check for
any visible signs of damage. Do not use a damaged appliance.
Compare the connection data on the data plate of the charger
(voltage and frequency) with that of the mains electricity supply. This data must match exactly. Without modifications, the charger is suit­able for 50Hz and 60Hz.
The mains electrical plug must be fitted with an appropriate fuse.The MieleMultiFloorXXLElectrobrush and the MieleElec-
troCompacthandheldbrush (varies according to the model) are ad­ditional motor-driven devices designed specially for this Miele va­cuum cleaner. For safety reasons, the vacuum cleaner must not be used with a different MieleElectrobrush/handheld brush or an Elec­trobrush/handheld brush produced by another manufacturer.
Store the vacuum cleaner at an ambient temperature between
0°C and 45°C.
While the vacuum cleaner is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.
Repairs should only be carried out by a Miele authorised service
technician. Repairs and other work by unqualified persons can cause considerable danger to users.
6
Miele can only guarantee the safety of the appliance when genu-
ine Miele replacement parts are used. Faulty components must only be replaced with genuine Miele replacement parts.
Cleaning
Do not immerse the vacuum cleaner or any accessories supplied
with it in water.
The Electrobrush/handheld brush (depending on the model), the
PowerUnit, the suction tube, the body and the Comfort handle con­tain electrical wires. The plug connectors must not come into con­tact with water. Danger of electric shock. They should only be cleaned with a dry cloth.
Clean the vacuum cleaner and accessories only with a dry or
slightly damp cloth when disconnected from the power supply. Ex­ception:
- Dust container: empty the dust container and remove the pre-fil­ter. Clean the dust container using water and mild washing-up li­quid only. Then dry the dust container carefully. Replace the pre­filter in the dust container.
Correct use
Do not use the vacuum cleaner without the dust container, pre-fil-
ter, fine dust filter and motor protection filter fitted.
Do not vacuum up anything which has been burning or is still
glowing e.g. cigarettes, ashes or coal, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or
damp dirt. Wait until any freshly cleaned or shampooed rugs or car­pets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such
as that used in printers and photocopiers, can conduct electricity.
7
Do not vacuum up any inflammable or combustible liquids or
gases and do not vacuum in areas where such substances are stored.
Never touch the Electrobrush/handheld brush (varies according to
the model) while it is rotating.
Do not use the Electrobrush/handheld brush (varies according to
the model) at head height.
Do not vacuum at head height and do not let the suction get any-
where near a person's head.
Accessories
Only use genuine accessories with the “ORIGINAL Miele” logo on
the packaging. The manufacturer cannot otherwise guarantee the safety of the product.
Safety instructions and warnings for AP01 battery, LG01 charger, LS03 charger cradle (depending on the model)
Safety with children
People (including children) with reduced physical, sensory or men-
tal capabilities, or lack of experience or knowledge, who are unable to use the LG01 charger/LS03 charger cradle safely may only use this vacuum cleaner if they are supervised whilst using it or have been shown how to use it in a safe way and understand and recog­nise the consequences of incorrect operation.
Keep the AP01 battery out of the reach of children.Children must be kept away from the LG01 charger/LS03 charger
cradle unless they are constantly supervised.
8
Warning and Safety instructions
Technical safety
The AP01 battery, the LG01 charger and the LS03 charger cradle
are designed for use with the Miele HS19 vacuum cleaner. For safety reasons, the vacuum cleaner must not be used with a battery, char­ger or charger cradle produced by another manufacturer.
Only the LG01/xx charger or the LS03/xx charger cradle supplied
with the vacuum cleaner can be used to charge the AP01 battery. Do not use the LG01/xx charger or LS03/xx charger cradle to charge any other batteries.
stands for 01, 02, 03, 04, 05, 06, 07 or 08; these numbers identify
xx
the version of your LG01 charger and your LS03 charger cradle:
XX
01 AT, BE, BG, CH, CL, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IT, KZ, LT,
LU, LV, NL, NO, PL, PT, RO, RS, RU, SE, SI, SK, TR, UA, ZA
02 AE, GB, HK, IE, MY, SG
03 CA, MX, US
04 AU, NZ
05 CN
06 KR
07 JP
08 IN
If you are using a mains plug adapter, make sure that it is ap-
proved for continuous operation.
Reliable and safe operation of this vacuum cleaner can only be
assured if the LG01 charger/LS03 charger cradle has been connec­ted to the mains electricity supply.
Charge the vacuum cleaner at an ambient temperature between
0°C and 45°C. During charging, the AP01 battery must be placed in a well ventilated area.
9
Warning and Safety instructions
Stop using the AP01battery immediately if you notice an unusual
smell from it, if liquid is leaking from it, if it is significantly overheating or if it is discoloured or deformed. Dispose of the AP01battery im­mediately (see safety notice “Disposing of the AP01battery” at the end of this chapter as well as “Caring for the environment” – “Dis­posing of old batteries”).
Batteries will deplete over time. They can then leak corrosive flu-
ids. Avoid contact with the eyes and skin. In the event of contact, rinse thoroughly with water and seek medical advice.
Please contact Miele Service before sending the AP01 battery.
Correct use
Do not drop or throw the AP01battery. For safety reasons, do not
continue to use an AP01battery which has been damaged.
Keep the AP01 battery away from naked flames or other heat
sources. Do not heat the AP01 battery. Do not expose the re­chargeable battery to direct sunlight.
Do not dismantle the AP01 battery.Do not cause a short circuit by bridging the contacts of the AP01
battery, either unintentionally or deliberately.
Do not allow the AP01battery to come into contact with liquids.Disposing of the AP01 battery: remove the AP01 battery from the
vacuum cleaner. Insulate the metal contacts with adhesive tape to prevent short circuits. Dispose of the AP01 battery in a municipal re­cycling facility. Do not dispose of the AP01 battery with your house­hold waste.
10
Caring for the environment
3E&G+J
Disposal of the packing mater­ial
The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.
Recycling the packaging reduces the use of raw materials in the manufactur­ing process and also reduces the amount of waste in landfill sites.
Disposing of your old appli­ance
Before disposing of your old vacuum cleaner, remove the fine dust filter and dispose of it with your household waste.
Electronic and electrical appliances contain many valuable materials. They also contain certain materials, com­pounds and components which were essential for their correct functioning and safety. These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly. Please do not, therefore, dispose of your old vacuum cleaner with your household waste.
Instead, please make use of officially designated collection and disposal points to dispose of and recycle elec­trical and electronic appliances in your local community, with your dealer or
with Miele. Ensure that it presents no danger to children while being stored for disposal.
Disposing of old batteries
In many cases, electrical and electronic appliances contain batteries which must not be disposed of with house­hold waste after use. You are legally ob­liged (depending on country) to remove any old batteries which are not securely enclosed by the vacuum cleaner and to take them to a suitable collection point (e.g. retailer) where they can be handed in free of charge. Insulate the metal contacts with adhesive tape to prevent short circuits. Batteries may contain substances which can be hazardous to human health and the environment.
The labelling on the battery will provide further information. The bin symbol with a cross through it means that the bat­teries must not be disposed of in household waste. A bin with a cross through it which also has one or more chemical symbols on it indicates that the battery contains lead (Pb), cadmium (Cd) and/or mercury (Hg).
Old batteries contain valuable raw ma­terials which can be recycled. Dispos­ing of batteries separately makes them easier to handle and recycle.
11
Guide to the appliance
12
Guide to the appliance
a
Comfort handle
b
Release catch for Comfort handle (on the back)
c
Dust container handle
d
Dust container with pre-filter, fine dust filter and motor protection filter
e
PowerUnit with battery connection and connections for Comfort handle, suc­tion tube, Electrobrush and dust container
f
Release catches for battery (on both sides of the battery)
g
Charging socket (at the bottom of the battery)
h
AP01 lithium-ion battery
i
Connector
j
MultiFloorXXLElectrobrush (some models feature BrilliantLight lighting)
k
Removable roller brush
l
Flap
m
Release catch for removing the roller brush
n
Release catches
o
Battery charging state indicator
p
Suction tube
q
On/Off switch with suction power selector
13
Installation and connection
Assembling the vacuum cleaner
You can assemble the vacuum cleaner in 2different ways.
- ergonomic (reduced strain on the wrist)
- convenient cleaning of large surfaces
The advantages of placing the PowerUnit at the top of the vacuum cleaner are as follows:
- convenient cleaning underneath fur­niture
- PowerUnit can be removed quickly
PowerUnit solo
The PowerUnit can be used on its own without the suction tube and Electro­brush as a quick way of vacuuming up crumbs and lint in specific areas.
You can place the suction tube either
above or below the PowerUnit.
The advantages of placing the PowerUnit at the bottom of the va­cuum cleaner are as follows:
- secure self-standing function possible (see “Use” – “Self-standing function for short pauses in vacuuming”)
14
Tip: This configuration is particularly suitable when using the three-piece ac­cessory set (see “Using the accessories supplied”).
Connecting the Comfort handle
Depending on how your vacuum cleaner is configured, you can connect the Comfort handle to either the suction tube or the PowerUnit.
Push the Comfort handle down on to
the suction tube connector from above until it audibly clicks into place (left image detail).
Slide the Comfort handle along the
guide line on the dust container handle and down on to the PowerUnit connector from above until it audibly clicks into place (right image detail).
Press the release catch and remove
the Comfort handle by pulling up­wards.
Connecting the PowerUnit and the suction tube
Depending on how your vacuum cleaner is configured, the suction tube is located either above or below the PowerUnit.
Switch off the vacuum cleaner using
the On/Off switch on the front of the Comfort handle before separating the sections.
Slide the suction tube along the guide
line on the dust container handle and down on to the PowerUnit connector from above until it audibly clicks into place (left image detail).
15
Push the PowerUnit connector down
on to the suction tube from above un­til it audibly clicks into place (right im­age detail).
Press the release catch to separate
the individual sections from each other.
Inserting the battery
Push the battery along the guide lines
until it audibly clicks into place in the PowerUnit.
Remove the protective sticker from
the battery.
16
If you want to separate the sections
again, press both release catches at the side of the battery to remove the battery.
Connecting the Electrobrush
Depending on how your vacuum cleaner is configured, you can connect either the PowerUnit connector or the suction tube connector to the Electro­brush.
Insert the connector down into the
Electrobrush from above until it aud­ibly clicks into place.
General battery information
The rechargeable battery is supplied not fully charged. Charge the battery completely before using it for the first time. Allow approx­imately 4hours for this.
It is essential to charge the battery for the first time in the PowerUnit in order to activate maximum power in the bat­tery.
Once the battery is fully charged, the battery charging state indicator switches off after 10minutes to con­serve energy.
You can use the vacuum cleaner for up to 17minutes if you are using it in its fully assembled state at the maximum power level. If, however, you are using the PowerUnit on its own and select the lowest power level, you can vacuum for up to 60minutes.
To separate the individual sections
from each other, press the release catch on the Electrobrush and pull the connector out of the Electro­brush.
17
Charging the battery (without wall mounting)
You can store the vacuum cleaner up­right and charge the battery directly.
Connect the PowerUnit to the Elec-
trobrush to provide a secure base for the vacuum cleaner.
Swing the vacuum cleaner forwards
until the Electrobrush connector aud­ibly clicks into place.
Charging the battery (with wall mounting)
There are 2ways to store and charge the vacuum cleaner in the supplied wall bracket.
You will need a suitable location near a free power socket for mounting the appliance on the wall.
Plug the supplied charging cable into
the charging socket on the bottom of the battery.
Plug the charger into a power socket.
The charging process will start.
You can read more about this in “Bat­tery charging state indicator”.
18
Wall mounting
The supplied wall bracket has a mount­ing plate with a bag of screws attached to the back. Attach the mounting plate to the point on the wall where you want the wall mounting to be.
Remove the bag of screws.
Press the release catch at the bottom
of the wall bracket.
Remove the mounting plate from the
wall bracket by sliding it downwards.
19
Attaching the mounting plate
2plugs and 2T20 TORX screws are supplied for attaching the mounting plate to the wall. You will also need a battery-operated screwdriver or a drill (with a drilling dia­meter of 6mm).
Depending on how your vacuum cleaner is configured, select a distance of 45cm or 98cm between the bottom edge of the mounting plate and the floor.
Attach the mounting plate to the wall.
Connecting the accessories holder (if required)
An accessories holder is supplied for storing the three-piece accessory set (see “Using the accessories supplied”).
Be careful not to damage any cables laid in the wall.
20
Push the accessories holder on to the
wall bracket as far as it will go.
Connecting the wall bracket
Slide the wall bracket down into the
mounting plate from above until it audibly clicks into place.
The charging process will start.
Battery charging state indicator (while charging)
The battery charging state is displayed on the PowerUnit.
Slide the PowerUnit of the fully as-
sembled vacuum cleaner, with the battery inserted, down into the wall bracket from above.
Plug the supplied charging cable into
the charging socket on the bottom of the battery.
Plug the charger into the power
socket.
Charging capa-
Display
city
Approx.0–34% Bottom light
flashes slowly
Approx.35–69% Bottom light is lit
up; middle light flashes slowly
Approx.70–90% Bottom and
middle lights are lit up; top light flashes slowly
Approx.91– 100%
Bottom, middle and top lights are lit up
Once the battery is fully charged, the battery charging state indicator switches off after 10minutes to con­serve energy.
21
If the battery has not been used for a long time and has run down, it will go into a safe mode. As a result, the bat­tery charging state indicator will only respond after approximately 30– 60minutes when charging in the PowerUnit.
Battery charging state indicator (while in use)
The battery charging state is displayed on the PowerUnit.
Using the accessories supplied
Charging capa­city
Approx.100– 70%
Approx.69–35% Middle and bot-
Approx.34–11% Bottom light is lit
Approx.10–0% Bottom light
Display
Top, middle and bottom lights are lit up
tom lights are lit up
up
flashes slowly
Upholstery nozzle
Accessory for cleaning upholstery, mattresses and cushions.
Crevice no
Accessory for cleaning in folds, crevices or corners.
Dusting brush
Accessory for vacuuming skirting boards, carved furniture or orna­ments. The head can be swivelled to ad­just the angle.
d Accessories holder
For storing the three-piece ac­cessory set.
Symbols on the holder show where to attach the different accessories. You can fit the accessories holder to the wall bracket (see “Installation and con­nection” – “Connecting the accessories holder”).
zzle
22
ElectrobrushMultiFloorXXL (SEB 430 or SEB 435)
Follow the flooring manufacturer’s cleaning and care instructions.
The Electrobrush can be used for all normal cleaning of carpets, rugs and hard flooring which is not susceptible to scratching.
Tip: The suction tube is not a conveni­ent option for cleaning carpeted stairs.
Miele offers a range of suitable ac­cessories for many special applica­tions (see “Optional accessories”).
ElectroCompact handheld brush (SEB 23)
(depending on model)
Follow the flooring manufacturer’s cleaning and care instructions.
The handheld brush is particularly suit­able for intensive cleaning of upholstery and car seats.
Tip: The suction tube is not a conveni­ent option for cleaning upholstery or car seats.
Additional AP01 battery and LS03 charger cradle
(depending on model)
Using the additional battery doubles the amount of time the vacuum cleaner can be used for.
Before charging for the first time, please note the information in “Install­ation and connection” – “General bat­tery information”.
23
After the battery has been fully
charged once in the PowerUnit, the charger cradle can be used to charge it. Push the battery into the charger cradle until it audibly clicks into place.
Insert the plug into a power socket.
The charging process will start. The battery charging state indicator flashes on the left. You can find out more about the battery charging state indicator in “Installation and connection” – “Battery charging state indicator”.
If you place the run-down battery in the charger cradle straight after use, it will only start charging once the bat­tery has cooled down. The cooling process can take up to 60minutes. The battery charging state indicator on the charger cradle will not respond during this time.
Use
Switching on and off
Pull the plug out of the charging
socket on the battery.
If you have put the vacuum cleaner
away in the the wall bracket for stor­age, take it out.
Press the On/Off switch on the Com-
fort handle.
Regulating the suction power
The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to man­oeuvre the Electrobrush.
There are 3power levels to choose from on the Comfort handle:
1 Lowest power level
for light soiling
24
2 Medium power level
for normal soiling
Max. Highest power level
for heavy soiling
The floor covering detection function is activated in the medium and highest power levels. The Electrobrush power output is auto­matically set to the optimum level based on the type of flooring – this can lead to a change in the operating noise.
Illuminating the work area
(depending on model)
The Electrobrush on your vacuum cleaner is equipped with BrilliantLight to illuminate the work area.
Self-standing function for short pauses in vacuuming
(For safety reasons, this function can only be used when the PowerUnit is fit­ted at the bottom of the vacuum cleaner)
If you are vacuuming with the PowerUnit fitted at the bottom of the vacuum cleaner, you can easily inter­rupt operation while the appliance is switched on.
Maintenance
Risk of injury caused by rotating
roller brush. You can injure yourself on the rotat-
ing roller brush. Switch the vacuum cleaner off before
doing any maintenance work. Use the On/Off switch on the Comfort handle to do this.
Replacement parts are available from your Miele dealer or from the Miele Spare Parts Dept.
Emptying the dust container
Empty the dust container before the dust has reached the max marking on the dust container.
Swing the vacuum cleaner forwards
until the Electrobrush connector aud­ibly clicks into place.
The vacuum cleaner stays securely up­right, the Electrobrush switches itself off and the battery is conserved. If you then unlock the connector on the Electrobrush, the Electrobrush will switch on again.
Turn the lid of the dust container in
the direction of the arrow as far as the first stop.
25
Lift the dust container upwards to re-
move it.
The contents of the container can be disposed of with normal domestic waste, providing they consist of gen­eral household dust only.
Hold the dust container close to the
bin to prevent dust from billowing out.
Turn the lid of the dust container in
the direction of the arrow as far as the next stop.
The cover at the bottom of the dust container will open and the dust will fall out.
Turn the lid of the dust container back
to its original position.
Close the cover making sure it clicks
into place.
Slide the dust container handle along
the guide line and down on to the PowerUnit connector from above until it audibly clicks into place.
26
Cleaning the fine dust filter
The fine dust filter is located in the dust container. Clean the fine dust filter at least once a month.
Remove the dust container.
Lift the fine dust filter upwards to re-
move it.
Risk of damage caused by incor-
rect cleaning. The fine dust filter can become dam-
aged and be less effective as a res­ult.
Do not clean the inside of the fine dust filter. Do not use pointed or sharp-edged objects to clean the fil­ter. Do not brush the fine dust filter.
Once it is clean, replace the fine dust
filter in its position in the dust con­tainer.
Replace the dust container on the
PowerUnit connector.
Cleaning the pre-filter
The pre-filter is located in the dust con­tainer. Clean the pre-filter when required.
Remove the dust container.Remove the fine dust filter.
Empty the dust container over a bin
and lift the pre-filter upwards to re­move it.
Hold the fine dust filter over a bin.Carefully knock the fine dust filter
with the rubberised lower edge.
Turn the fine dust filter slightly while
you do this to free the dirt from all of the crevices.
27
Unlock the motor protection filter by
turning it anti-clockwise and lift it up­wards to remove it.
Risk of damage caused by incor-
rect cleaning. The pre-filter can become damaged
and be less effective as a result. Do not use pointed or sharp-edged
objects to clean the filter.
Carefully knock the dust out of the
pre-filter over a bin.
Tip: Use a tool like a fine cleaning brush to clean the inside of the pre-filter thor­oughly. You do not need to clean the motor pro­tection filter. It can be removed so that the inside of the pre-filter is easier to reach.
After cleaning the pre-filter, place the
motor protection filter back into the pre-filter securely, making sure it is properly positioned.
Lock the motor protection filter by
turning it clockwise as far as it will go.
Replace the pre-filter in the dust con-
tainer.
To do this, line up the guide lines on
the two sections and turn the dust container lid back to its original posi­tion.
Close the cover at the bottom of the
dust container, making sure it clicks into place.
Replace the fine dust filter.Replace the dust container on the
PowerUnit connector.
28
Cleaning the dust container
Clean the dust container as required.
Remove the dust container.Empty the dust container over a bin
and lift the pre-filter upwards to re­move it.
Clean the dust container using water
and mild washing-up liquid.
Dry the dust container thoroughly.Replace the pre-filter in the dust con-
tainer.
Replace the dust container on the
PowerUnit connector.
Cleaning the Electrobrush/handheld brush
(The availability of the handheld brush depends on the model)
Removing threads and hairs
Place the Electrobrush/handheld
brush upside down on a level, clean surface.
Cut any threads or hairs that have
wound themselves around the roller brush with a pair of scissors. To guide the scissors, move along the guide track on the roller brush.
Then run the vacuum cleaner to va­cuum up the cut threads and hairs.
Separate the Electrobrush/handheld
brush from the vacuum cleaner con­nector.
29
Removing the roller brush
(Not possible with the handheld brush)
You can take the roller brush out of the Electrobrush in order to remove stub­born soiling and clean the inside of the Electrobrush.
Unlock the cover on the side of the
Electrobrush so that the symbol becomes visible.
Lift the cover up as far as it will go.
Replacing the rechargeable battery
An original Miele AP01 lithium-ion re­chargeable battery (HXLA) is required.
Follow the instructions regarding the handling and disposal of rechargeable batteries found in the following sec­tions: “Warning and safety”, “Caring for the environment” and “Installation and connection” (“General battery in­formation”).
Remove the roller brush.Remove the roller brush handle if you
identify heavy soiling there.
Clean the roller brush and the roller
brush handle, and remove any stub­born soiling inside the Electrobrush.
Reassemble the Electrobrush in re-
verse order.
30
Problem solving guide
Many malfunctions and faults that can occur in daily operation can be easily remedied. Time and money will be saved because a service call will not be needed.
The following guide may help you to find the reason for a malfunction or a fault, and to correct it.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Problem Cause and remedy
The cleaning perform­ance is poor.
Cleaning performance is reduced.
The Electrobrush switches itself off.
The operating noise is changing during vacu­uming.
The dust container is full. Empty and clean the dust container.
The Electrobrush is dirty/blocked. Clean the roller brush and the inside of the Electro-
brush (see “Maintenance” – “Cleaning the Electro­brush”).
The fine dust filter is dirty. Clean the fine dust filter (see “Maintenance” –
“Cleaning the fine dust filter”).
The pre-filter is dirty. Clean the pre-filter (see “Maintenance” – “Cleaning
the pre-filter”).
The Electrobrush is overloaded – this can happen on surfaces like deep-pile carpet.
Switch the vacuum cleaner off and switch it on
again at a reduced suction power level. Use the On/Off switch on the Comfort handle to do this.
The floor covering detection function is activated in the medium and highest power levels. The Electro­brush power output is automatically set to the op­timum level based on the type of flooring.
The noise is not unusual – the vacuum cleaner is
functioning normally.
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Problem Cause and remedy
The vacuum cleaner does not start when it is switched on.
There is no battery inserted or the battery is inserted incorrectly.
Insert the battery or check how the battery is posi-
tioned (see “Installation and connection” – “Insert­ing the battery”).
The rechargeable battery is not sufficiently charged. Charge the battery exactly as described in these
operating instructions (see “Installation and con­nection” – “Charging the battery”).
An original Miele battery has not been inserted. Insert an original Miele AP01 lithium-ion re-
chargeable battery (HXLA).
The charger is still plugged in. Pull the plug out of the charging socket on the bat-
tery.
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Error messages
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush. Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Error messages are displayed with a quick flashing light on the battery charging state indicator on the PowerUnit.
Problem Cause and remedy
Bottom light flashes quickly
Bottom and middle lights flash quickly
Middle and top lights flash quickly
Top light flashes quickly “Comfort handle not recognised” error
Internal system error Remove the battery, wait for 10seconds, reinsert
it and charge it.
“Battery overheating” error Wait for approximately 30minutes before switch-
ing the vacuum cleaner back on again.
“Battery not recognised” error Insert an original Miele AP01 lithium-ion re-
chargeable battery (HXLA).
Remove the Comfort handle and reconnect it (see
“Installation and connection” – “Connecting the Comfort handle”).
Remove the battery, wait for 10seconds and rein-
sert it.
33
Cleaning and care
Service
Risk of injury caused by rotating
roller brush. You can injure yourself on the rotat-
ing roller brush. Switch the vacuum cleaner off before
cleaning it. Use the On/Off switch on the Comfort handle to do this.
Vacuum cleaner and accessories
Risk of electric shock from mains
voltage. If moisture gets into the charger,
there is a risk of electric shock. Do not let the charger get wet.
Follow the special cleaning instruc­tions for the dust container in the “Maintenance” section.
The vacuum cleaner and all plastic ac­cessories can be cleaned with a propri­etary cleaner suitable for plastic.
Damage due to unsuitable clean-
ing agents. All surfaces are susceptible to
scratching. Contact with unsuitable cleaning agents can alter or discol­our the external surfaces.
Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based conditioning agents.
Contact in case of malfunction
In the event of any faults which you cannot remedy yourself, please contact your Miele Dealer or Miele Service.
Contact information for Miele Service can be found at the end of this docu­ment.
Please note that telephone calls may be monitored and recorded for training purposes and that a call-out charge will be applied to service visits where the problem could have been resolved as described in this booklet.
Warranty
For information on the appliance war­ranty specific to your country, please contact Miele. See back cover for ad­dress.
In the UK, your appliance warranty is valid for 2 years from the date of pur­chase. However, you must activate your cover by calling 0330 160 6640 or re­gistering online at www.miele.co.uk.
Warranty in the UAE
The appliance warranty is valid for 2 years from date of purchase. For more information on country spe­cific warranty terms and conditions, please contact Miele Customer Service. See end of this booklet for contact de­tails.
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Optional accessories
Follow the flooring manufacturer’s cleaning and care instructions.
We recommend using only genuine Miele accessories bearing the “ORI­GINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.
Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.
Purchasing accessories
Original Miele accessories are available from the Miele webshop, the Miele Cus­tomer Service Department and from your Miele dealer.
Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.
SEB 23 ElectroCompact handheld brush (HXSEB)
For intensive cleaning of upholstery and car seats.
Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.
Mattress nozzle (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers etc.
Crevice nozzle, 300mm (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.
Crevice nozzle, 560mm (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.
Additional AP01 battery (HXLA)
For doubling the amount of time the va­cuum cleaner can be used for.
LS03 charger cradle (HX LS)
For charging the additional battery inde­pendently of the appliance, i.e. while the appliance is in use.
Certain models are supplied as stand­ard with one or more of the following accessories.
35
Electrical connection for the UK
All electrical work should be carried out by a suitably qualified and competent person in strict accordance with current national and local safety regulations (BS 7671 in the UK). The voltage and fre­quency are given on the data plate loc­ated underneath the vacuum cleaner. Please ensure that these match the household mains supply. The fuse rat­ing is quoted on the plug. The appli­ance is supplied with a cable and moul­ded plug ready for connection to a 230-240 V/50 Hz a.c. single phase sup­ply.
36
United Kingdom
Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk
Australia
Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive Knoxfield, VIC 3180 Tel: 1300 464 353 Internet: www.miele.com.au
Miele Electrical Appliances Co., Ltd. 1-3 Floor, No. 82 Shi Men Yi Road Jing' an District 200040 Shanghai, PRC Tel: +86 21 6157 3500 Fax: +86 21 6157 3511 E-mail: info@miele.cn, Internet: www.miele.cn
China Mainland
Miele (Hong Kong) Ltd. 41/F - 4101, Manhattan Place 23 Wang Tai Road Kowloon Bay, Hong Kong Tel: (852) 2610 1025 Fax: (852) 3579 1404 Email: customerservices@miele.com.hk Website: www.miele.hk
Hong Kong, China
Miele India Pvt. Ltd. Ground Floor, Copia Corporate Suites Plot No. 9, Jasola New Delhi - 110025 Tel: 011-46 900 000 Fax: 011-46 900 001 E-mail: customercare@miele.in Internet: www.miele.in
India
Miele Ireland Ltd. 2024 Bianconi Avenue Citywest Business Campus Dublin 24 Tel: (01) 461 07 10 Fax: (01) 461 07 97 E-Mail: info@miele.ie Internet: www.miele.ie
Ireland
Malaysia
Miele Sdn Bhd Suite 12-2, Level 12 Menara Sapura Kencana Petroleum Solaris Dutamas No. 1 Jalan Dutamas 1 50480 Kuala Lumpur, Malaysia Phone: +603-6209-0288 Fax: +603-6205-3768
Miele New Zealand Limited IRD 98 463 631 8 College Hill Freemans Bay, Auckland 1011 New Zealand Tel: 0800 464 353 Internet: www.miele.co.nz
New Zealand
Miele Pte. Ltd. 29 Media Circle #11-04 ALICE@Mediapolis Singapore 138565 sTel: +65 6735 1191 Fax: +65 6735 1161 E-Mail: info@miele.com.sg Internet: www.miele.sg
Singapore
Miele (Pty) Ltd. 63 Peter Place Bryanston 2194 P.O. Box 69434 Bryanston 2021 Tel: (011) 875 9000 Fax: (011) 875 9035 E-mail: info@miele.co.za Internet: www.miele.co.za
South Africa
Miele Appliances Ltd. Showroom 1 Eiffel 1 Building
P.O. Box 114782 - Dubai Tel. +971 4 3044 999 Fax. +971 4 3418 852 800-MIELE (64353) E-Mail: info@miele.ae Website: www.miele.ae
United Arab Emirates
Manufacturer:
Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Thailand
Miele Appliances Ltd. BHIRAJ TOWER at EmQuartier 43rd Floor Unit 4301-4303 689 Sukhumvit Road North Klongton Sub-District Vadhana District Bangkok 10110, Thailand
Sheikh Zayed Road, Umm Al Sheif
SMxxx - 1521 M.-Nr. 11 419 150 / 03
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