French-Door
Bottom Mount
Refrigerator
Power supply: 115 V~
Frequency: 60 Hz
Capacity: 22.5 cu. ft.
en
Warning:
Before using this product,
please read this manual carefully
and keep it for future reference.
The design and specifications
are subject to change without
prior notice for product
improvement. Consult with your
dealer or manufacturer for
details.
version A - 07 - 2021
Free 3 months
extension of the
original limited warranty
period!* Simply text a
picture of your proof of
purchase to:
1-844-224-1614
*The warranty extension is for the
three months immediately following
the completion of the product’s
original warranty period.
MODEL NUMBER MRQ23P4AST
www.midea.com
Dear user
THANK YOU and CONGRATULATIONS on your purchase of this
high-quality Midea product. Your Midea refrigerator is designed
for reliable, trouble-free performance. Please take a moment to
register your new refrigerator.
Register your new refrigerator at www.midea.com under the
Support tab.
For future reference, record your product model and serial
numbers located on the back of the refrigerator above the
compressor compartment.
Model Number________________________________________
Serial Number_________________________________________
REFRIGERATOR SAFETY .................................................................3
OPERATION REQUIREMENTS .........................................................7
Location Requirements ..........................................................................7
Electrical Requirements .........................................................................8
Water Supply Requirements ................................................................9
PARTS AND FEATURES .................................................................. 10
INSTALLATION ..................................................................................11
Unpack ......................................................................................................... 1 1
Door Removal (only if needed) ..........................................................1 1
Installing the Water Line.......................................................................13
Move to Final Location .........................................................................14
Align Doors (if needed) ........................................................................15
Level Refrigerator ....................................................................................16
BEFORE USE ....................................................................................16
Waiting Period ........................................................................................ 16
Cleaning .................................................................................................... 16
REFRIGERATOR USE...................................................................... 17
General ...................................................................................................... 17
Controls ..................................................................................................... 18
REFRIGERATOR CARE ....................................................................20
WARNING
Cleaning .................................................................................................... 20
Moving .......................................................................................................21
Storage ...................................................................................................... 21
Replacing Lights ....................................................................................21
TROUBLESHOOTING ..................................................................... 22
General ...................................................................................................... 22
Error Codes .............................................................................................. 24
Refrigerator
Safety
Requirements
Operating
WARRANTY ..................................................................................... 25
REFRIGERATOR SAFETY
YOUR SAFETY AND THE SAFETY OF OTHERS ARE VERY
IMPORTANT
To prevent injury to the user or other people and property damage, the
instructions shown here must be followed. Incorrect operation due to
ignoring of instructions may cause harm or damage, including death.
The level of risk is shown by the following indications.
This symbol indicates the possibility of death or serious
WARNINGWARNING
CAUTION
injury.
This symbol indicates the possibility of injury or damage to
property.
This symbol indicates the possibility of dangerous voltage
constituting a risk of electrical shock is present that could
result in death or serious injury.
Parts and
Features
Installation
Before
Use
Refrigerator
Use
Refrigerator
Care
Troubleshooting
3
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
IMPORTANT SAFETY INSTRUCTIONS
WARNING
GENERAL APPLIANCE SAFETY
Read all safety warnings, instructions, illustrations and specifications
•
provided with this appliance. Failure to follow all instructions listed
below may result in electric shock, fire and/or serious injury.
Save all warnings and instructions for future reference.
•
ELECTRICAL SAFETY
Plug into a grounded 3 prong outlet.
•
Do not remove ground prong.
•
Do not use an adapter.
•
Unplug the power cord by holding the plug, never by pulling the
•
cord.
Do not turn the appliance on or off by plugging in or unplugging the
•
power cord.
Do not use an extension cord.
•
Unplug the refrigerator before cleaning or defrosting.
•
NOTE: Power to the refrigerator cannot be disconnected by pressing
a control on the control panel.
Grounding requirement
This refrigerator must be grounded. This refrigerator is equipped with
•
a grounding plug. The plug must be inserted into an outlet that is
properly installed and grounded.
Improper use of the grounding plug can result in a risk of electric
•
shock. Consult a qualified electrician or service person if the
grounding instructions are not completely understood or if doubt
exists as to whether the refrigerator is properly grounded.
Refrigerator
Care
Troubleshooting
4
LOCATION SAFETY
This refrigerator is intended to be used in household and similar
•
environments.
Install in accordance with the manufacturer’s instructions.
•
This refrigerator should not be recessed or built-in an enclosed
•
cabinet. It is designed for freestanding installation only.
WARNING - Keep ventilation openings, in the refrigerator, clear of
obstruction.
When moving the refrigerator, do not roll over or damage the power
•
supply cord.
Do not install near any heat sources, such as radiators, heat registers,
•
stoves, other cooking appliances or in direct sunlight.
Keep flammable materials and vapors, such as gasoline, away from
•
refrigerator.
USE AND CARE SAFETY
Flammable refrigerant used. Follow handling instructions carefully.
•
Risk of fire or explosion due to puncture of refrigerant tubing.
Flammable refrigerant used. Do not use mechanical devices to
•
defrost freezer. Do not puncture refrigerant tubing.
Do not store or use gasoline or any flammable liquids inside or in the
•
vicinity of this refrigerator.
Use two or more people to move and install refrigerator.
•
Connect refrigerator to a potable water supply only for ice maker
•
and dispenser use.
This appliance is not intended for use by persons (including children)
•
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do not play with
•
the appliance.
Keep fingers out of the “pinch point” areas; clearances between the
•
doors and between the doors and cabinet are necessarily small. Be
careful closing doors when children are in the area.
Do not use electrical appliances inside the food storage
•
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
Do not touch the interior of the freezer with wet hands. This could
•
result in frostbite.
Use nonflammable cleaner. Clean only with a damp cloth.
•
In refrigerators with automatic icemakers, avoid contact with the
•
moving parts of the ejector mechanism, or with the heating element
that releases the cubes. Do not place fingers or hands on the
automatic ice making mechanism while the refrigerator is plugged in.
Do not use electrical appliances on the top of the refrigerator, unless
•
they are of the type recommended by the manufacturer.
Do not place heavy objects on the top of the refrigerator considering
•
that objects may fall when doors are opened and closed.
Do not store beer, beverages or other fluid contained in bottles or
•
enclosed containers in the freezer. The bottles or containers may
crack due to freezing.
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
Refrigerator
Care
SERVICE SAFETY
Disconnect power before servicing.
•
Flammable refrigerant used. To be repaired only by trained service
•
personnel. Do not puncture refrigerant tubing.
Troubleshooting
5
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Refer all servicing to qualified service personnel. Do not repair or
•
replace any part of this appliance unless specifically recommended
in this manual. Servicing is required when the appliance has been
damaged in any way, such as the power supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the
appliance, the appliance has been exposed to rain or moisture, does
not operate normally, or has been dropped.
If the supply cord is damaged, it must be replaced by the
•
manufacturer, its service agent, or similarly qualified person, in order
to avoid a hazard.
If component part is damaged, it must be replaced by the
•
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
Replace all parts and panels before operating.
•
SAVE THESE INSTRUCTIONS
Installation
State of California Proposition 65 Warnings:
Before
Use
PROPER DISPOSAL
Refrigerator
Use
Refrigerator
Care
Troubleshooting
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY
WARNING: Cancer and Reproductive Harm
-www.P65Warnings.ca.gov.
WARNING
Suffocation Hazard
Before you throw away your old refrigerator:
Remove the doors and drawers so that children cannot hide or get
•
trapped inside your old appliance.
Leave any shelves in place so that children may not easily climb
•
inside.
Failure to follow these instructions can result in death or brain
•
damage.
IMPORTANT: Refrigerant and cyclopentane foaming material used
for the appliance are flammable. It is the consumer’s responsibility
to comply with Federal and Local regulations when disposing of this
product. Refrigerants must be evacuated by a licensed, EPA certified
refrigerant technician in accordance with established procedures.
6
OPERATING REQUIREMENTS
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
ELECTRICAL REQUIREMENTS
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
•
Do not remove the ground prong from the power cord plug.
•
Do not use an adapter.
•
Do not use an extension cord.
•
Failure to do so can result in death, fire or electrical shock.
•
IMPORTANT: A 115 Volt, 60 Hz., AC only, 15-amp fused, grounded electrical
supply is required.
Use an electrical outlet that accepts the grounding prong.
•
NOTE: The power cord is equipped with a 3-prong (grounding) plug
which mates with a standard 3-prong (grounding) electrical outlet.
We recommend that the refrigerator be plugged into an electrical
•
circuit serving ONLY this appliance.
Use an electrical outlet that cannot be turned off with a switch or pull-
•
chain.
DO NOT use an extension cord.
•
b
a
a 3-prong plug
b 3-prong receptacle
c Receptacle box cover
c
Refrigerator
Care
Troubleshooting
8
WATER SUPPLY REQUIREMENTS
A cold water supply with water pressure between 30 and 100 psi (207 and
689 kPa) is required to operate the water dispenser and ice maker. If
you have questions about your water pressure, call a licensed, qualified
plumber.
IMPORTANT: Operation outside the water pressure range may cause
malfunction and severe, damaging water leaks.
NOTE: If the water pressure is less than what is required, the flow of water
from the water dispenser could decrease or ice cubes could be hollow or
irregularly shaped.
Refrigerator
Safety
Requirements
Operating
Reverse Osmosis Water Supply (if applicable)
IMPORTANT: The pressure of the water supply coming out of a reverse
osmosis system going to the water inlet valve of the refrigerator needs to
be between 30 and 100 psi (207 and 689 kPa).
If water pressure is too low:
Check to see whether the sediment filter in the reverse osmosis system is
blocked. Replace the filter if necessary.
Allow the storage tank on the reverse osmosis system to refill after
heavy use. The tank capacity could be too small to keep up with the
requirements of the refrigerator.
If your refrigerator has a water filter, it may further reduce the water
pressure when used in conjunction with a reverse osmosis system.
Remove the water filter.
Parts and
Features
Installation
Before
Use
Refrigerator
Use
Refrigerator
Care
Troubleshooting
9
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
PARTS AND FEATURES
Use
Care
Troubleshooting
10
Refrigerator
Refrigerator
LED lighting
Dairy Bin
Door tray
Crisper drawer Lower freezer drawer
Big drawer
Upper freezer drawer
light switch
Control and display panel
Shelf
SPECIFICATIONS
Dimension (WxDxH) 35.8" x 29.0" x 69.9"
(91 x 73.7 x 177.5 cm)
Width with door open 135° 62.8" (159.6 cm)
Weight 282 lbs. (128 kg)
Power requirements 115 V ~ 60 Hz, 2.5A minimum requirement
Power cord length 66.9" (170 cm)
INSTALLATION
UNPACK
Refrigerator
Safety
Requirements
Operating
Parts and
Features
WARNING
Fire or Explosion Hazard
Do not puncture refrigerant tubing.
•
Follow handling instructions carefully.
•
Flammable refrigerant used.
•
Failure to do so can result in death, explosion or fire.
•
IMPORTANT: Remove ALL exterior and interior packing materials
including the foam packing between the exterior condenser and the
refrigerator cabinet.
DOOR REMOVAL
(ONLY IF NEEDED)
Measure the refrigerator to make sure it will fit through the doorway.
If the refrigerator cannot pass easily through the doorway, follow the
instructions to remove the two refrigerator compartment doors and the
front panels of the flex temperature and freezer drawers.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
•
Reconnect ground wire before operating.
•
Failure to do so could result in death or electric shock.
•
Installation
Use
Use
Care
Troubleshooting
Before
Refrigerator
Refrigerator
11
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
Refrigerator
Care
In some cases you need to remove the fridge doors and freezer
drawers to move the refrigerator through a doorway. The doors
and drawers can be removed by the following steps. If not
necessary, DO NOT remove the doors and drawer.
1. Use screwdriver to remove the 2 pcs screws, and then remove
the upper hinge cover of the Left door. See Figure 1.
2. Use the screwdriver to loosen the 3 screws and 1 earth screw
fixing the upper hinge, then remove the plug terminal and
then remove the Left door body. See Figure 2.
3. For the Right door, there is no earth screw. Follow the rest
of the steps for the Left door.
Figure 1 Figure 2
For a drawer, first remove the security block for the stopper
4.
by hand. See Figure 3.
5. Press the lock buttons of both the left and right glide rails
and slowly pull the drawer out. See Figure 3.
Note:
To install the drawer in place, inserting the glide rails in the rail
housing and slowly push the drawer toward the back.
Make sure that the rail assemblies are securely installed and put
the security blocks on the lock buttons.
The security
Troubleshooting
12
block
Lock button
Figure 3
INSTALLING THE WATER LINE
Installing the Water Line
Water line installation kits are available as an additional accessory
•
from your dealer or at a local hardware store.
Connecting To The Water Supply Line
1.
Locate the nearest cold water supply valve.
2.
3.
After connecting the water supply to the water valve, turn your main
water supply back on and flush several gallons of water to clear the
water supply line.
Connecting the Water Line to The Refrigerator
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
There are several items that you need to purchase to complete this
•
connection.
You will find these items sold as a kit at your local hardware store.
•
Refrigerator
Care
Troubleshooting
13
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Complete the Installation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
•
Do not remove the ground prong from the power cord plug.
•
Do not use an adapter.
•
Do not use an extension cord.
•
Failure to do so can result in death, fire or electrical shock.
•
1. Plug into a grounded 3 prong outlet.
NOTE: This refrigerator begins operating as soon as it is connected to
the power supply.
2. Move the refrigerator into its final location, making sure to maintain the
recommended clearance.
Installation
Use
Use
Care
Troubleshooting
MOVE TO FINAL LOCATION
WARNING
Fire or Explosion Hazard
Do not puncture refrigerant tubing.
Before
Refrigerator
Refrigerator
•
Follow handling instructions carefully.
•
Flammable refrigerant used.
•
Failure to do so can result in death, explosion or fire.
•
IMPORTANT:
If the refrigerator has been in a horizontal position for any period of
•
time, wait 24 hours to allow the refrigerant to settle before plugging in
the refrigerator.
When moving the refrigerator, DO NOT tilt it beyond 45° from upright.
•
NOTE: Tilting the refrigerator more than 45° could damage the
compressor and the sealed system.
Avoid placing excessive stress on the doors or top when moving the
•
refrigerator.
14
ALIGN DOORS (IF NEEDED)
If the top edges of the refrigerator doors are not aligned, adjust the height
of the lower door.
Refrigerator
Safety
Requirements
Operating
Parts and
Features
1. Raise the lower door so that the top edge is level with the higher door.
2. Using pliers, insert a snap ring (provided) into the gap between the
hinge-grommet and the lower door hinge.
NOTE: The number of snap rings used will depend on the size of the
gap.
Snap ring
Door hinge
Installation
Use
Use
Care
Troubleshooting
Before
Refrigerator
Refrigerator
15
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
LEVEL REFRIGERATOR
IMPORTANT: Level the refrigerator for proper operation and to avoid
cooling, frost and moisture problems that can occur if the doors do not
close completely.
1. Move the refrigerator to its final location. See “Move to Final Location.”
2. Place a carpenter's level on the top of the cabinet to check that the
refrigerator is level from side to side and tilted slightly downward
toward the back. If the refrigerator is not level, go to steps 3 and 4 to
adjust.
NOTE: The doors will close easier when the front of the refrigerator is
slightly higher than the back of the refrigerator.
3. Using two or more people, adjust the leveling feet (one foot located at
each of the two front corners of the refrigerator cabinet).
4. With one person pressing against the top front of the refrigerator to
take weight o the leveling feet, the other(s) can then turn the leveling
feet to adjust the height of each side.
5. Use the carpenter's level to check the level and tilt.
To Raise - Turn the leveling feet clockwise.
To Lower - Turn the leveling feet counterclockwise.
BEFORE USE
WAITING PERIOD
Refrigerator
Care
Troubleshooting
Before plugging the refrigerator into a grounded 3-prong electrical
•
outlet, allow it to stand upright for approximately 2 hours.
NOTE: This reduces the possibility of a malfunction in the cooling
system caused by improper handling during transportation.
Allow the refrigerator to cool for 2 to 3 hours before adding food.
•
CLEANING
1. Wash the refrigerator interior using a soft cloth dampened with a
baking soda solution (2 tablespoons baking soda mixed with 1 quart of
warm water).
2. Using a soft cloth, thoroughly dry all surfaces.
16
REFRIGERATOR USE
GENERAL
The storage life of frozen foods varies and the recommended storage
•
time should not be exceeded.
Place frozen food into the freezer as quickly as possible after purchase.
•
Do not refreeze frozen foods which have thawed completely.
•
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
•
Do not remove the ground prong from the power cord plug.
•
Do not use an adapter.
•
Do not use an extension cord.
•
Failure to do so can result in death, fire or electrical shock.
•
1. Plug refrigerator into a grounded 3 prong outlet.
2. Wait 30 minutes, and then open the refrigerator door to determine if
the refrigerator is cooling.
3. Load items into the refrigerator and freezer compartments.
ENERGY SAVING TIPS
Allow hot foods to cool to room temperature before placing them in
•
the freezer. Foods that freeze too slowly may lose quality or spoil.
Do not overload the refrigerator with a large amount of unfrozen food.
•
Overloading forces the compressor to run longer, which decreases the
cooling efficiency of the refrigerator.
Wrap foods properly and wipe containers dry before placing them in
•
the refrigerator. This decreases frost build-up inside the refrigerator.
Do not line refrigerator storage shelves with aluminum foil, wax paper
•
or paper toweling. Liners interfere with cold air circulation, making the
refrigerator less efficient.
Organize and label food to reduce the number of door openings, and
•
length of time the door or drawer is open. Remove the items needed at
one time, and then close the door as soon as possible.
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
Refrigerator
Care
Troubleshooting
17
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
CONTROLS
(The picture above is only for reference.The actual configuration will
depend on the physical product or statement by the distributor)
1. Buttons
①
Ice-making button
③
Temperature adjusting button of
refrigerator room
Super freeze button
⑤ ⑥
2. Display
a) When electrify the refrigerator, the display screen will totally display for
3 seconds, meanwhile the starting up bell rings ,then the display screen
enters the normal display of operation.(if power-on for first time, the
default set temperature of the refrigerator room and
/ 0°F ).
41°F
b) It will display the set temperature of both refrigerator and freezer
rooms when there is no fault.
②
Super cool button
④
Temperature adjusting button of
freeezer room
Lock/unlock button
the freezer room is
Use
Care
Troubleshooting
c) Under normal circumstances, the display light will go out after 30
Refrigerator
seconds in lock state, button operation on display panel would wake up
the display screen; if the opening door action wakes up the display
screen, the display light would go out immediately when the door is
closed; when the “fault code visible” type of fault occurs, the display
s
Refrigerator
creen lights up, and will go out after 30 seconds.
3. Lock/Unlock
a) In the unlock state, press and hold the lock/unlock button for 3
seconds to enter the lock state , and the buzzer sound rings.
b) In the lock state, press and hold the lock button for 3 seconds to enter
the unlock state and the buzzer sound rings.
c) It will enter the lock state if there is no opening door action or any
buttons operation within 30 seconds.
d) The alarm sound can be stopped by press
ing any one button in lock
state, but all other button operations need to be performed in unlock
state. If you operate in the lock state, an error beep will be given.
18
4. Refrigerator temperature setting
Click the temperature adjusting button of refrigerator room to change the
set temperature of refrigerator room, Each time click the button, the set
temperature will drop 1°F. When the set temperature reaches the 34°F,
click the button again, the set temperature will switch to 44°F. The
5. Freezer temperature setting
Click the temperature adjusting button of freezer room to change the set
temperature of freezer room, Each time click the button, the set
temperature will drop 1°F. When the set temperature reaches the -7°F, click
the button again, the set temperature will switch to 7°F. The temperature
6. Mode setting
1)Press the button to start the super cool function. The refrigerator
room is set at 34°F automatically, and the icon shines . When exit the
super cool mode, the set temperature of refrigerator room will go back to
the set temperature before super cool mode.
2)Press the button to start the super freeze function. The freezer
room is set at -7°F automatically, and the icon shines. When exit the
super freeze mode, the set temperature of freezer room will go back to
the set temperature before super freeze mode.
3)Press the button, the ice-making function could be switched
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
function is activated.
Refrigerator
Use
Refrigerator
Care
Troubleshooting
19
Refrigerator
REFRIGERATOR CARE
Safety
Both the refrigerator and freezer compartments defrost automatically
and require minimal cleaning and maintenance. To keep your refrigerator
running efficiently and odor free, we recommend that you wipe up spills
immediately and clean the refrigerator regularly.
Requirements
Operating
CLEANING
WARNING
Electrical Shock Hazard
Parts and
Features
Unplug your appliance or disconnect power before cleaning.
•
Failure to do so can result in death, electric shock or personal injury.
•
Installation
WARNING
Explosion Hazard
Use nonflammable cleaner.
•
Failure to do so can result in death, explosion or fire.
•
Before
IMPORTANT: To prevent damage to the finish, DO NOT use gasoline,
Use
benzine, thinner or other solvents, and DO NOT use abrasive cleaners.
1. Unplug the refrigerator from the electrical outlet.
2. Remove all food.
Refrigerator
3. Remove and wash the shelves with a mild detergent solution.
Use
Refrigerator
Care
Troubleshooting
20
4. Wash the refrigerator interior using a soft cloth dampened with a
baking soda solution (2 tablespoons baking soda mixed with 1 quart of
warm water).
5. Clean the gasket around the door. Gently wipe the gasket using a soft
cloth dampened with a mild detergent solution.
NOTE: Gaskets must be kept clean and pliable to assure a proper seal.
6. Using a soft cloth, thoroughly dry all surfaces.
7. Plug in or reconnect power.
MOVING
IMPORTANT: When moving your refrigerator, DO NOT tilt it beyond 45°
from upright.
1. Unplug your refrigerator from the wall outlet.
2. Remove all food.
3. Securely tape down all loose items inside your refrigerator.
4. Tape the door shut.
STORAGE
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
IMPORTANT: Do not store refrigerator in a location that is accessible to
children.
1. Unplug your refrigerator from the electrical outlet.
2. Remove all food.
3. Clean the refrigerator.
4. Leave the door open slightly to avoid possible formation of
condensation, mold or odor.
REPLACING LIGHTS
Any replacement or maintenance of the LED lights is intended to be made
by the manufacturer, its service agent or similarly qualified person.
21
Use
Use
Care
Troubleshooting
Before
Refrigerator
Refrigerator
Safety
TROUBLESHOOTING
Refrigerator
IMPORTANT: DO NOT try to repair your refrigerator yourself. Doing so
invalidates the warranty.
Requirements
Operating
Parts and
Features
Installation
Before
Use
Refrigerator
Use
Refrigerator
Care
Troubleshooting
GENERAL
PROBLEM POSSIBLE CAUSE SOLUTION
The
refrigerator
is not on or is
not cooling
The
refrigerator
door does
not close
completely
The LED
lights do not
come on
The refrigerator is
unplugged.
Make sure that the
refrigerator power cord
is fully plugged into the
electrical outlet.
The fuse on the circuit
is blown or the circuit
breaker is tripped.
Check the house fuse /
circuit breaker box and
replace the fuse or reset
the circuit breaker.
Power failure. If a power failure occurs,
the refrigerator turns o.
Wait until the power is
restored.
Temperature control is not
set to correct temperature.
The clearance between
the refrigerator and
surrounding cabinets or
wall is insufficient.
Adjust the temperature to
a lower setting.
Make sure there is
adequate clearance
around the refrigerator,
and remove all items
from the top of the
refrigerator to maximize air
circulation. See “Location
Requirements.”
Food packages are
interfering with the door.
Move or remove some food
items.
The door gaskets are dirty. Clean the door gaskets.
The refrigerator may not
Level the refrigerator.
be level.
The refrigerator is
unplugged.
Plug refrigerator into a
grounded 3 prong outlet.
LED light is burned out. Contact a qualified
technician to replace the
burned out LED.
22
PROBLEM POSSIBLE CAUSE SOLUTION
Food in the
refrigerator is
not cold
The door has been opened
too often or was not closed
properly.
A large amount of food
was recently added.
Make sure that the door is
closed properly.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely.
Check the door gasket
and food distribution, and
make sure that the door
closes completely.
The refrigerator has been
disconnected for a period
of time.
Allow 4 hours for the
refrigerator to cool
completely before adding
food.
Items in the
refrigerator
compartment
are freezing
The temperature control is
set too warm.
The air vents are blocked. Place large items on the
Set the temperature
control to a colder setting.
sides of the top shelf so
that they are not blocking
the air circulating from the
vent in the center.
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
The
refrigerator
makes
unusual
noises or
vibrations
Moisture
is building
up in the
interior of the
refrigerator
The refrigerator may not
be level.
The refrigerator cabinet is
touching a wall.
Metal parts undergo
expansion and contraction.
Refrigerant is circulating
throughout the system.
The door has been opened
too often or w
as not closed
properly.
The refrigerator is located
in a humid area.
The weather is hot and
humid.
Adjust the leveling feet
located on the front
corners of the refrigerator
until the refrigerator is
level.
Move the refrigerator away
from the wall.
This is normal.
This is normal.
Make sure that the door is
closed properly.
Move the refrigerator to a
drier location.
This is normal.
23
Use
Use
Care
Troubleshooting
Before
Refrigerator
Refrigerator
Refrigerator
Safety
Requirements
Operating
Parts and
Features
Installation
Before
Use
PROBLEM POSSIBLE CAUSE SOLUTION
The
compressor
turns on and
o frequently.
The room temperature is
hotter than normal.
A large amount of food
was recently added.
This is normal.
Allow time for the recently
added food to cool, and
then check again.
The door is not closed
completely or was opened
too often.
Check the door gasket and
food distribution to make
sure the door will close
completely.
The refrigerator has been
disconnected for a period
of time.
Allow 4 hours for the
refrigerator to cool
completely before adding
food.
The temperature control
was not set correctly.
Set the temperature
control to the correct
setting.
Refrigerator
has an odor
Refrigerator needs
cleaning.
Improperly wrapped food
is giving o an odor.
Clean the refrigerator. See,
“Cleaning.”
Wrap food tightly or seal
before storing it in the
refrigerator.
ERROR CODES
Use
Care
Troubleshooting
Refrigerator
When the following tips to appear on the display screen, it indicates a
problem with the refrigerator. Although the refrigerator in the following
fault case can still provide cool/freeze functions, but the user should
contact maintenance personnel, ensure the normal use of refrigerator.
Refrigerator
24
Error
Code
E1
E2
E5
E6
E7
EH
E0
Error Description
Temperature sensor failure of refrigerator room
Temperature sensor failure of freezer room
Defrost error of freezer roomsensor
Communication error
Ambient temperature sensor error
Humidity sensor error
Ice maker error
Loading...