.Please rea d an d understand the instruction m anual before using and keep it safety for your fut ure refere nce
Warranty Terms & Conditions
CARRIER MIDEA INDIA PRIVATE LIMITED (hereinafter referred to as the "Company"), hereby warrants
to the original domestic purchaser (here in after called the "Purchaser") of the product (as detailed within
the Warranty Registration Card and here in after referred to as the "Said Unit") that the Said Unit is free from
defects in materials and workmanship under normal use and service and under specified voltage
conditions, and that during aperiod of twelve (12) months commencing from the date of invoice ("Warranty
Period"), as provided in the Warranty Registration Card, the Company undertakes to repair or to replace
as it deems fit in sole discretion, free of charge, any part or parts of the Said Unit which proves to
be defective in materials or workmanship.
Product Warranty:
The product shall be covered for any defect or malfunction under warranty for a maximum period of
12 months , effective from the date of purchase
Midea Refrigerator-Side by Side warranty stands applicable only if,
Product is serviced by Company's service person only
Product is used is as per the recommendations in the manual
Warranty Exclusions:
This warranty does not cover:
Noise or vibration that are considered normal for product operations like warning beeps and
reject water sound;
Normal cleaning which is recommended by the user's manual;
Removal of foreign objects/ substances from the machine, including the coil/compressor
Replace fuses/sensors in or correct house wiring
Any type of painting, plating including rusting etc., or defects thereof
Conditions of Warranty:
1. The Purchaser shall promptly notify the Company at its customer helpline number of any defect(s)
noticed and shall allow the Company or its duly authorized service person to inspect, test and carry out
necessary repairs;
2. At the time of repair/service, the Purchaser is mandatorily required to show the original invoice to the
authorized service person of the Company. If the Purchaser fails to do so, then all repair work and
service shall be carried out on a chargeable basis;
3. The Warranty shall be valid only for the Warranty Period irrespective of whether the Said Unit has been
in use or not for any reason whatsoever; do keep the invoice copy for availing the warranty.
4. The Warranty Period shall not be extended, renewed or otherwise affected due to subsequent resale,
repair or replacement of the Said Unit. Parts of the Said Unit replaced or repaired under the terms of this
warranty are warranted only for the remaining period of the original Warranty Period.
5.For attending any service call under this warranty beyond the Municipal limits of the locality in which
the authorized service person/dealer is situated (outstation locations), all to and fro traveling
and other incidental expenses as prevailing from time to time incurred in connection with the visit of
the authorized service person, technicians etc., shall be borne by the Purchaser and shall be payable
in advance. Additionally, all expenses incurred by the authorized service person/dealer in collecting the
unit or any part thereof from such outstation locations for repair and its return to the original location
shall be borne exclusively by the Purchaser.
6.While the Company will make every effort to carry out repair and/or if the part is not repairable then
replacement of parts under this warranty as soon as the complaint is received, it is expressly made
clear that the Company shall not be liable to do so within any specified period of time.
7. It shall be absolute discretion of the Company to-
(a)carry out repairs or replacement of parts whether at the site of installation or at any service
centre;
(b)replace the defective parts by functionally operating equivalent parts which may be
different from the one originally fitted.
(c)retain any defective part or components replaced under this warranty.
8. Limitation of W arranty:
The Warranty is not applicable in any of the following cases-
(a)Defects arising due to failure of the Purchaser to follow the instructions given in the User
Manual for installing, servicing, cleaning or operating the Said Unit;
The Said Unit is serviced, repaired, installed, de-installed, re-installed or otherwise
attended to by and person other that the authorized representative of the Company;
Any damage/fault caused due to accident, sabotage, tampering, improper handling or
treatment, carelessness, accident, fire, flood, earthquake or any act of God, or any
corrosive action on the original fittings, valves etc.;
The Said Unit is used for any purpose other than the residential use of the Purchaser;
(e)Any damage caused by power surges and dips, improper electrical circuit outside the unit
or by any defective electrical supply;
(f)If the Said Unit or any parts thereof is damaged by insects, rats, pests or any other external
factors like fire, flood, earthquake, lighting and/or any other act of God/ natural calamities.
(g)Any defect due to substitution of original components with non-genuine components;
Damage to the Said Unit due to use of any ancillary equipment which is not authenticated
or recommended by the Company;
(i)The serial number on the unit or any part thereof is damaged, defaced, altered, obliterated,
or tampered with or removed for any reason whatsoever;
9. The Company shall not in any event be liable for any indirect, incidental or consequential loss or
damages to the said purchaser and/or his property or any other third party arising out of the use or
inability to use the Said Unit.
10. The Company shall not be liable for any loss, damage, non-availability of parts, delay in repairs, and
replacement of parts due to factors beyond the reasonable control of the Company;
11. All claims under this Warranty are limited to the repair or replacement of the defective parts only.
The liability of the Company under this Warranty shall under no circumstances exceed the price paid
by the Purchaser for the Said Unit.
12. None of the employees and/or dealers of the Company have the authority whatsoever to vary the
terms and conditions of this warranty.
13. This warranty shall be deemed to have been issued at Gurgaon in the State of Haryana, and
Courts at Gurgaon shall have exclusive jurisdiction on matters covered under this warranty.
POST WARRANTY:
All charges for repairs and services after the Warranty Period including transportation/visit charges
shall be borne by the Purchaser.
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