Mercedes E-Class 2014, E 350 2014 User Manual

É2075846181zËÍ
2075846181
E-Class
Coupe and Cabriolet Operator's Manual
Order no. 6515 3764 13 Part no. 207 584 61 81 Edition A 2014
E-Class Coupe and Cabriolet
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In this Operator's Manual you will find the following symbols:
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As at 22.11.2012
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Information Provided by:
We urge you to read this Operator's Manual carefully and familiarize yourself with the vehicle before driving. For yourown safety and a longer vehicle life, follow the instructions and warning notices in this manual. Ignoring them could resultin damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes­Benz Limited Warranty.
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Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
ADaimler Company
2075846181
É2075846181zËÍ
Information Provided by:
Contents
Information Provided by:
3
Index ....................................................... 4
Introduction ......................................... 21
At aglance ........................................... 29
Safety ................................................... 41
Opening and closing ........................... 81
Seats, steering wheel and mirrors .. 115
Lights and windshield wipers .......... 133
Climate control ................................. 147
Driving and parking .......................... 163
On-board computer and displays .... 231
Stowage and features ...................... 287
Maintenance and care ...................... 311
Breakdown assistance ..................... 327
Wheels and tires ............................... 343
Technical data ................................... 381
Index
Information Provided by:
4
1, 2, 3 ...
12 Vsocket
see Sockets
360° camera
Cleaning .........................................324
Function/notes ............................. 215
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 203
A
ABS (Anti-lock Braking System)
Display message ............................ 249
Function/notes ................................ 69
Important safety notes .................... 69
Warning lamp ................................. 278
Activating/deactivating cooling
with air dehumidification ................. 153
Active BlindSpot Assist
Activating/deactivating (on-
board computer) ............................ 242
Display message ............................ 265
Function/information.................... 225
Active Driving Assistance package .225 Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 242
Display message ............................ 264
Function/information.................... 228
Active light function ......................... 139
Active Parking Assist
Detecting parking spaces .............. 208
Display message ............................ 265
Exiting aparking space.................. 210
Function/notes ............................. 207
Important safety notes .................. 207
Parking .......................................... 209
ADAPTIVE BRAKE ................................. 76
Adaptive Brake Assist
Function/notes ................................ 73
Adaptive Highbeam Assist
Display message ............................ 260
Function/notes ............................. 139
Switching on/off ........................... 140
Additives (engine oil) ........................ 387
Airbags
Display message ............................ 256
Front air bag (driver, front
passenger)....................................... 46
Head bag ......................................... 48
Important safety notes .................... 44
Knee bag .......................................... 47
PASSENGER AIR BAG OFF
indicator lamp .................................. 50
Pelvis airbag ................................... 49
Safety guidelines ............................. 43
Side impact airbag .......................... 47
Windowcurtain air bag .................... 49
AIRCAP
Cleaning instructions ..................... 321
Extending/retracting ..................... 107
Important safety notes .................. 107
Installing/removing the wind
screen ............................................ 108
Air-conditioning system
see Climate control
AIRSCARF
Switching on/off ........................... 124
AIRSCARF vents
Setting the blower output .............. 160
Airvents
Glove box ....................................... 160
Important safetynotes .................. 159
Rear............................................... 160
Setting ........................................... 159
Setting the blower outputofthe
AIRSCARF vents ............................. 160
Setting the center air vents........... 159
Setting the side air vents ............... 159
Switching AIRSCARF on/off .......... 124
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 244
Setting the color (on-board
computer) ...................................... 244
Anti-lockbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 295
Index
Information Provided by:
5
Assistance display(on-board
computer) .......................................... 240
Assistance menu (on-board
computer) .......................................... 240
ASSYST PLUS
Displaying a service message ........ 317
Hiding a service message .............. 316
Notes ............................................. 316
Resetting the service interval
display........................................... 317
Service message ............................ 316
Special service requirements ......... 317
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 78
Function ...........................................78
Switching off the alarm .................... 78
ATTENTIONASSIST
Activating/deactivating ................. 242
Display message ............................ 263
Function/notes ............................. 220
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 260
see Lights
Automatic engine start (ECO start/
stop function) .................................... 169
Automatic engine switch-off (ECO
start/stop function) .......................... 169
Automatic headlamp mode .............. 135
Automatic transmission
Automatic drive program ............... 176
Changing gear............................... 175
DIRECT SELECT lever..................... 172
Display message ............................ 271
Drive program display.................... 172
Driving tips .................................... 175
Emergency running mode .............. 179
Engaging drive position .................. 174
Engaging neutral............................ 173
Engaging reversegear ................... 173
Engaging the parkposition ............ 172
Kickdown....................................... 175
Manual drive program .................... 176
Manual drive program (vehicles
with Sports package AMG) ............ 177
Overview ........................................ 172
Problem (malfunction) ................... 179
Programselector button ................ 175
Pulling away ................................... 167
Starting the engine ........................ 167
Steering wheel paddle shifters ...... 176
Transmission position display
(DIRECT SELECT lever) ................... 172
Transmission positions .................. 174
Automatic transmission
emergency mode ............................... 179
B
Bag hook ............................................ 292
BAS (Brake Assist System) ................. 69
BAS PLUS (Brake Assist System PLUS) with Cross-Traffic Assist
Function/notes ................................ 70
BAS PLUS Q (Brake Assist System PLUS) with Cross-Traffic Assist
Important safety notes .................... 70
Battery (SmartKey)
Checking .......................................... 85
Important safety notes .................... 85
Replacing ......................................... 85
Battery (vehicle)
Charging ........................................ 332
Display message ............................ 262
Important safety notes .................. 330
Jump starting ................................. 334
Belt force limiter
Activation ......................................... 61
Function ...........................................61
Blind SpotAssist
Activating/deactivating ................. 242
Display message ............................ 265
Notes/function .............................. 221
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 252
Notes ............................................. 387
Index
Information Provided by:
6
Brake lamps
Displaymessage ............................ 258
Brakes
ABS .................................................. 69
Adaptive Brake Assist ...................... 73
BAS .................................................. 69
BAS PLUS with Cross-Traffic Assist .70
Brake fluid (notes) ......................... 387
Display message ............................ 249
Driving tips .................................... 186
HOLD function ............................... 201
Important safety notes .................. 186
Maintenance .................................. 187
Parking brake ................................ 183
Warning lamp ................................. 277
Breakdown
see Flat tire
Bulbs
see Replacing bulbs
C
California
Important notice for retail
customers and lessees .................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
360° camera ................................. 324
AIRCAP .......................................... 321
Carpets .......................................... 326
Car wash ........................................ 318
Display ........................................... 324
Exhaustpipe .................................. 324
Exterior lights ................................ 323
Gearorselectorlever .................... 325
Interior ........................................... 324
Matte finish ................................... 320
Notes ............................................. 317
Paint .............................................. 319
Plastic trim .................................... 324
Power washer ................................ 319
Rearview camera .......................... 323
Roof lining ...................................... 326
Seat belt........................................ 326
Seat cover ..................................... 325
Sensors ......................................... 323
Soft top .......................................... 320
Steering wheel ............................... 325
Trim pieces .................................... 325
Washing by hand ........................... 319
Wheels ........................................... 322
Wind deflector ............................... 321
Windows ........................................ 322
Wind screen ................................... 321
Wiper blades .................................. 322
Wooden trim .................................. 325
Cargo tie down rings ......................... 291
Car keys
see SmartKey
Car wash (care) ................................. 318
CD player/CD changer (on-board
computer) .......................................... 238
Center console
Lowersection ............................ 36, 37
Uppersection .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 245
Locking/unlocking (SmartKey) ........ 82
Changing bulbs
High-beam headlamps ................... 143
Child-proof locks
Important safety notes .................... 67
Children
In the vehicle ................................... 62
Restraint systems ............................ 62
Specialseat belt retractor ............... 65
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 66
Top Tether ....................................... 66
Cigarette lighter ................................ 296
Cleaning
Mirrorturn signal ........................... 323
Climate control
Automatic climate control (3-zone) 151
Controlling automatically ............... 154
Cooling with airdehumidification .. 153
Defrosting the windows ................. 157
Defrosting the windshield .............. 156
Dual-zone automatic climate
control ........................................... 149
Important safety notes .................. 148
Index
Information Provided by:
7
Indicator lamp ................................ 154
Information aboutusing dual-zone
automatic climate control .............. 150
Information on using dual-zone
automatic climate control .............. 152
Maximum cooling .......................... 157
Overview of systems ...................... 148
Problems with cooling with air
dehumidification ............................ 154
Problem with the rear window
defroster ........................................ 158
Rearcontrol panel ......................... 151
Refrigerant ..................................... 389
Refrigerant filling capacity ............. 390
Setting the airdistribution ............. 155
Setting the airflow ......................... 156
Setting the airvents...................... 159
Setting the climate mode ...............154
Setting the temperature ................ 155
Setting the temperature with 3-
zone automatic climate control ..... 155
Setting the temperaturewith dual-
zone automatic climate control ..... 155
Switching air-recirculation mode
on/off ............................................ 158
Switching on/off ........................... 152
Switching residual heaton/off ...... 158
Switching the rear window
defroster on/off ............................ 157
Switching the ZONE function on/
off .................................................. 156
Cockpit
Overview .......................................... 30
see Instrument cluster
COLLISIONPREVENTION ASSIST
Activating/deactivating the
distance warning function .............. 241
Displaymessage ............................ 253
Operation/notes .............................. 71
COMAND
see separate operating instructions
COMAND display
Cleaning ......................................... 324
Combination switch .......................... 137
Consumption statistics (on-board
computer) .......................................... 235
Convenience closing feature .............. 97
Convenience opening feature ............ 96
Coolant(engine)
Checkingthe level ......................... 315
Display message ............................ 260
Filling capacity ............................... 389
Important safety notes .................. 388
Temperature gauge ........................ 232
Warning lamp ................................. 282
Cooling
see Climate control
Copyright ............................................. 27
Cornering light function
Display message ............................ 257
Function/notes ............................. 139
Crash-responsive emergency
lighting ............................................... 142
Cruise control
Activationconditions..................... 190
Cruise control lever....................... 189
Deactivating ................................... 191
Display message ............................ 268
Driving system ............................... 189
Function/notes ............................. 189
Important safety notes .................. 189
Setting aspeed .............................. 190
Storing and maintaining current
speed .............................................190
Cup holder
Center console .............................. 294
Important safety notes .................. 293
Rearcompartment......................... 294
Customer Assistance Center (CAC) ... 26
Customer Relations Department ....... 26
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 259
Function/notes ............................. 135
Switching on/off (on-board
computer) ...................................... 244
Dealerships
see Qualified specialist workshop
Index
Information Provided by:
8
Declarations of conformity .................25
Delayed switch-off
Exteriorlighting (on-board
computer)...................................... 245
Interior lighting .............................. 245
Diagnostics connection ...................... 25
Digital speedometer ......................... 236
DIRECTSELECT lever
see Automatic transmission
Display messages
ASSYSTPLUS ................................ 316
Calling up (on-board computer) ..... 248
Driving systems ............................. 263
Engine ............................................ 260
General notes ................................ 248
Hiding (on-board computer) ........... 248
KEYLESS-GO .................................. 274
Lights .............................................257
Safety systems .............................. 249
SmartKey ....................................... 274
Tires ............................................... 269
Vehicle ...........................................271
Distance recorder ............................. 235
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 284
Distance warning function
Activating/deactivating ................. 241
Function/notes ................................ 71
DISTRONIC PLUS
Activating ....................................... 193
Activationconditions..................... 193
Deactivating ................................... 198
Display message ............................ 266
Displays in the multifunction
display........................................... 197
Function/notes ............................. 191
Important safety notes .................. 192
Setting the specified minimum
distance ......................................... 196
Warning lamp ................................. 284
Doors
Automatic locking (on-board
computer) ...................................... 245
Automatic locking (switch) ...............89
Central locking/unlocking
(SmartKey) .......................................82
Control panel ................................... 39
Display message ............................ 272
Emergency locking ........................... 90
Emergency unlocking ....................... 90
Important safety notes .................... 88
Opening (from inside) ...................... 88
Draft stop ........................................... 106
Drinking and driving ......................... 184
Drinks holder
see Cupholder
Drive program
Automatic ...................................... 176
Display (DIRECT SELECT lever) ...... 172
Manual ...........................................176
Manual (vehicles with Sports
package AMG) ............................... 177
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 317
Symmetrical low beam.................. 134
Driving on flooded roads .................. 188
Driving safety system
BAS PLUS with Cross-Traffic Assist .70
Driving safetysystems
ABS (Anti-lock Braking System) ....... 69
ADAPTIVE BRAKE ............................. 76
Adaptive Brake Assist ...................... 73
BAS (Brake Assist System) .............. 69
COLLISION PREVENTION ASSIST .... 71
Distance warning function ............... 71
Electronic brake force distribution ... 75 ESP®(Electronic Stability Program) .74 ETS/4ETS (Electronic Traction
System) ........................................... 74
Important safety information ........... 68
Overview .......................................... 68
PRE-SAFE®Brake .............................76
STEER CONTROL ............................. 78
Driving systems
360°camera .................................. 215
Active Blind Spot Assist ................. 225
Active Driving Assistance package 225
Active Lane Keeping Assist ............ 228
Active Parking Assist ..................... 207
ATTENTION ASSIST ........................ 220
Blind Spot Assist ............................ 221
Cruise control ................................ 189
Index
Information Provided by:
9
Display message ............................ 263
DISTRONICPLUS ........................... 191
DISTRONIC PLUS with Steering
Assist ............................................. 200
Dynamichandling package with
sports mode.................................. 203
HOLD function ............................... 201
Lane Keeping Assist ...................... 223
Lane Tracking package .................. 221
PARKTRONIC................................. 204
Rearview camera .......................... 212
Driving tips
Automatic transmission ................. 175
Brakes ........................................... 186
Break-in period .............................. 164
Downhill gradient ........................... 186
Drinking and driving ....................... 184
Driving abroad ............................... 134
Driving in winter .............................188
Driving on flooded roads................ 188
Driving on wet roads...................... 188
Exhaustcheck ............................... 185
Fuel ................................................ 184
General .......................................... 184
Hydroplaning ................................. 188
Icy road surfaces ........................... 188
Limited braking efficiency on
salted roads................................... 187
Snow chains .................................. 347
Symmetrical low beam.................. 134
Wet road surface ........................... 187
DVD audio
Operating (on-board computer) ..... 238
DVD video
Operating (on-board computer) ..... 239
Dynamic handling package with
sports mode ....................................... 203
E
EASY-ENTRY feature
Activating/deactivating ................. 246
Function/notes ............................. 126
EASY-EXIT feature
Crash-responsive ........................... 127
Function/notes ............................. 126
Switching on/off ........................... 246
EBD (electronic brake force distribution)
Display message ............................ 251
Function/notes ................................ 75
ECO display
Function/notes ............................. 185
On-board computer ....................... 236
ECO start/stop function
Automatic engine start .................. 169
Automatic engine switch-off .......... 169
Deactivating/activating ................. 170
General information ....................... 168
Important safety notes .................. 168
Introduction ................................... 168
Electronic Stability Program
see ESP®(ElectronicStability Program)
Emergencyclosing
Soft top .......................................... 101
Emergency release
Driver'sdoor .................................... 90
Trunk ............................................... 93
Vehicle ............................................. 90
Emergency spare wheel
Important safety notes .................. 377
Points to remember ....................... 377
Storage location ............................ 378
Technical data ............................... 379
Emergency Tensioning Devices
Function ...........................................61
Safety guidelines............................. 43
Emissions control
Service and warranty information .... 22
Engine
Check Engine warning lamp ........... 282
Display message ............................ 260
ECO start/stop function ................ 168
Engine number ............................... 383
Irregularrunning ............................ 171
Jump-starting ................................. 334
Starting problems .......................... 171
Starting the engine with the
SmartKey ....................................... 167
Starting with KEYLESS-GO ............. 167
Switching off .................................. 183
Tow-starting (vehicle) ..................... 338
Engine electronics
Problem (malfunction) ................... 171
10
Information Provided by:
Index
Engine oil
Adding ........................................... 314
Additives ........................................ 387
Checking the oil level ..................... 313
Checking the oil level using the
dipstick .......................................... 313
Display message ............................ 262
Filling capacity ............................... 387
Notes about oil grades ................... 386
Notes on oil level/consumption .... 313
Viscosity ........................................ 387
ESP®(Electronic Stability Program)
Deactivating/activating ................. 241
Deactivating/activating (notes) ....... 75
Display message ............................ 249
ETS/4ETS ........................................ 74
Function/notes ................................ 74
General notes .................................. 74
Important safety information ........... 74
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction
System) ................................................ 74
Exhaustcheck ................................... 185
Exhaustpipe (cleaning instructions) 324 Exterior lighting
Settingoptions.............................. 134
see Lights
Exterior mirrors
Adjusting ....................................... 127
Dipping (automatic) ....................... 129
Folding in/out(automatically) ....... 128
Folding in/out(electrically) ........... 128
Folding in whenlocking (on-board
computer) ...................................... 246
Out of position (troubleshooting) ... 129
Setting ........................................... 128
Storing settings (memory function) 130
Storing the parking position .......... 129
F
Fillercap
see Fuel filler flap
First-aid kit ......................................... 328
Flat tire
MOExtended tires .......................... 329
Preparing the vehicle ..................... 328
Floormats ........................................... 308
Fuel
Additives ........................................ 385
Consumption statistics .................. 235
Displaying the current
consumption .................................. 236
Displaying the range ...................... 236
Driving tips .................................... 184
Flexible fuel vehicles ...................... 386
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 385
Important safety notes .................. 384
Premium-grade unleaded gasoline .385
Problem (malfunction) ................... 182
Refueling ........................................ 179
Tank content/reserve fuel ............. 384
Fuel filler flap
Opening/closing ............................ 180
Fuel level
Calling up the range (on-board
computer) ...................................... 236
Fuel tank
Capacity ........................................ 384
Problem (malfunction) ................... 182
Fuse allocation chart (vehicle tool
kit) ...................................................... 328
Fuses
Allocation chart ............................. 339
Before changing ............................. 339
Dashboard fuse box ....................... 339
Fuse box in the engine
compartment ................................. 340
Fuse box in the trunk ..................... 340
Important safety notes .................. 339
G
Garage door opener
Clearing the memory ..................... 308
Important safety notes .................. 305
Opening/closing the garage door .. 308 Programming (button in the rear-
view mirror) ................................... 306
Genuine parts ...................................... 21
Glove box ........................................... 289
Index
Information Provided by:
11
H
Handbrake
see Parking brake
Hazard warning lamps ...................... 138
Head bags
Display message ............................ 254
Operation .........................................48
Headlamps
Fogging up ..................................... 141
see Automatic headlamp mode
Head level heating (AIRSCARF) ........ 124
Head restraint
Lowering manually (rear) ............... 119
Head restraints
Adjusting ....................................... 118
Adjusting (electrically)................... 119
Adjusting (rear) .............................. 119
see NECK-PROhead restraints
Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 143
Display message ............................ 258
Switching on/off ........................... 138
Hill start assist .................................. 168
HOLD function
Activating ....................................... 202
Deactivating ................................... 202
Display message ............................ 263
Function/notes ............................. 201
Hood
Closing ...........................................313
Display message ............................ 272
Important safety notes .................. 312
Opening ......................................... 312
Hydroplaning ..................................... 188
I
Ignition lock
see Key positions
Immobilizer .......................................... 78
Indicator lamps
see Warning and indicator lamps
Instrument cluster
Overview .......................................... 31
Settings ......................................... 243
Warning and indicator lamps ........... 32
Instrument cluster lighting .............. 244
Interior lighting ................................. 141
Automatic control .......................... 141
Delayed switch-off (on-board
computer) ...................................... 245
Emergency lighting ........................ 142
Manual control ............................... 142
Overview ........................................ 141
Reading lamp ................................. 141
Setting the brightness of the ambient lighting (on-board
computer) ...................................... 244
Setting the brightness of the display/switch (on-board
computer) ...................................... 244
Setting the color of the ambient
lighting (on-board computer) ......... 244
J
Jack
Storage location ............................ 328
Using ............................................. 369
Jump starting (engine) ...................... 334
K
KEYLESS-GO
Convenience closing feature ............ 97
Display message ............................ 274
Locking ............................................ 83
Start/Stop button .......................... 165
Starting the engine ........................ 167
Unlocking ......................................... 83
Keypositions
KEYLESS-GO .................................. 165
SmartKey ....................................... 165
Kickdown
Driving tips .................................... 175
Manual drive program .................... 178
Knee bag .............................................. 47
12
Information Provided by:
Index
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 242
Display message ............................ 264
Function/information.................... 223
Lane Tracking package ..................... 221
LATCH-type (ISOFIX) child seat
anchors ................................................ 66
License plate lamp (display
message) ............................................ 258
Light function,active
Display message ............................ 259
Lighting
Lightswitch................................... 134
Lights
Activating/deactivating the
interiorlighting delayed switch-off .245
Active light function ....................... 139
Automatic headlamp mode ............ 135
Cornering light function ................. 139
Driving abroad ............................... 134
Hazard warning lamps ................... 138
High beam flasher .......................... 138
High-beam headlamps ................... 138
Low-beam headlamps .................... 136
Parking lamps ................................ 136
Rearfog lamp ................................ 136
Setting the brightness of the
ambient lighting (on-board
computer) ...................................... 244
Setting the brightness of the
display/switch (on-board
computer) ...................................... 244
Setting the color of the ambient
lighting (on-board computer) ......... 244
Standing lamps .............................. 137
Switching the daytime running
lamps on/off (on-board computer) 244
Switching the exteriorlighting
delayed switch-off on/off (on-
board computer)............................ 245
Switching the surround lighting
on/off (on-board computer) .......... 245
Turn signals ................................... 137
see Interior lighting see Replacing bulbs
Light sensor (display message) ....... 260
Loading guidelines ............................ 288
Locking
see Centrallocking
Locking (doors)
Automatic ........................................ 89
Emergency locking ........................... 90
From inside (central locking
button) ............................................. 89
Locking centrally
see Centrallocking
Locking verification signal (on-
board computer) ............................... 246
Low-beam headlamps
Display message ............................ 257
Setting for driving abroad
(symmetrical) ................................. 134
Switching on/off ........................... 136
Luggage cover
see Trunk partition
Lumbar support
Adjusting the 4-way lumbar
support .......................................... 121
M
M+S tires ............................................ 346
Malfunction message
see Display messages
Matte finish (cleaning instructions) 320 mbrace
Call priority .................................... 301
Display message ............................ 252
Downloading destinations
(COMAND) ..................................... 301
Downloading routes....................... 304
Emergency call .............................. 298
General notes ................................ 297
Geo fencing ................................... 305
Locating astolen vehicle............... 303
MB info call button ........................ 300
Remote vehicle locking .................. 303
Roadside Assistance button .......... 299
Index
Information Provided by:
13
Search &Send ............................... 302
Self-test ......................................... 297
Speed alert .................................... 305
System .......................................... 297
Triggering the vehicle alarm ........... 305
Vehicle remote malfunction
diagnosis....................................... 303
Vehicle remote unlocking .............. 302
Mechanical key
Function/notes ................................ 84
Locking vehicle ................................ 90
Unlocking the driver's door .............. 90
Memory card (audio) ......................... 238
Memory function ............................... 130
Message memory (on-board
computer) .......................................... 248
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 239
Modifying the programming
(SmartKey) ........................................... 83
MOExtendedtires .............................. 329
Mounting wheels
Loweringthe vehicle ...................... 371
Mounting anew wheel ................... 371
Raising the vehicle ......................... 369
Removing awheel .......................... 370
Securing the vehicle against
rolling away ................................... 368
MP3
Operation ....................................... 238
see separate operating instructions
Multicontour seat
Adjusting (on the seat) .................. 121
Multifunction display
Function/notes ............................. 234
Permanent display......................... 243
Multifunction steering wheel
Operating the on-board computer .233
Overview .......................................... 33
N
Navigation
Menu (on-board computer) ............ 237
Neck-level heating
see AIRSCARF
NECK-PRO head restraints
Operation .........................................55
Resetting after being triggered ........ 56
Notes on breaking-in anew vehicle 164
O
Occupant Classification System (OCS)
Faults............................................... 54
Operation .........................................50
System self-test ............................... 53
Occupant safety
Childreninthe vehicle ..................... 62
Important safety notes .................... 42
OCS
Faults ............................................... 54
Operation .........................................50
System self-test ............................... 53
Odometer ........................................... 235
Oil
see Engine oil
On-board computer
Assistance menu ........................... 240
Audiomenu ................................... 238
Convenience submenu .................. 246
Displaying a service message ........ 317
Display messages .......................... 248
DISTRONICPLUS ........................... 197
Factory settings submenu ............. 247
Important safety notes .................. 232
Instrument cluster submenu .......... 243
Lighting submenu .......................... 244
Menu overview .............................. 235
Message memory .......................... 248
Navigation menu ............................ 237
Operation ....................................... 233
Service menu ................................. 243
Settings menu ............................... 243
Standard display............................ 235
Telephone menu ............................ 239
Trip menu ...................................... 235
14
Information Provided by:
Index
Vehicle submenu ........................... 245
Video DVD operation..................... 239
Operating safety
Declarationofconformity ................ 25
Important safety notes .................... 24
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ........................... 22
Outside temperature display ........... 233
Overhead control panel ...................... 38
Override feature
Rearside windows ........................... 68
P
Paintcode number ............................ 382
Paintwork (cleaning instructions) ... 319
Panic alarm .......................................... 42
Panorama roof with power tilt/ sliding panel
Opening/closing ............................ 111
Opening/closing the roller
sunblind ......................................... 112
Problem (malfunction) ................... 114
Resetting ....................................... 113
Panorama sliding sunroof
Important safety notes .................. 110
Parking ............................................... 182
Important safety notes .................. 182
Parking brake ................................ 183
Position of exterior mirror, front-
passenger side ............................... 129
Rearview camera .......................... 212
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 207
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 251
Notes/function .............................. 183
Warning lamp ................................. 277
Parking lamps
Switching on/off ........................... 136
PARKTRONIC
Deactivating/activating ................. 206
Driving system ............................... 204
Function/notes ............................. 204
Important safety notes .................. 204
Problem (malfunction) ................... 207
Range of the sensors ..................... 204
Warning display............................. 205
PASSENGERAIR BAG OFF
Problem (malfunction) ..................... 54
Problems (malfunction) .................. 256
PASSENGERAIR BAG OFF indicator
lamp ...................................................... 50
Plastic trim (cleaning instructions) .324
Power washers .................................. 319
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant protection)
Display message ............................ 252
Operation .........................................56
PRE-SAFE®Brake
Activating/deactivating ................. 241
Display message ............................ 253
Function/notes ................................ 76
Important safety notes .................... 76
Warning lamp ................................. 284
Program selector button .................. 175
Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission ................. 167
Q
Qualifiedspecialistworkshop ........... 25
R
Radio
Selecting astation ......................... 238
see separate operating instructions
Radio-wave reception/ transmission in the vehicle
Declarationofconformity ................ 25
Reading lamp ..................................... 141
Rear compartment
Setting the airvents...................... 160
Setting the temperature ................ 155
Index
Information Provided by:
15
Rear fog lamp
Displaymessage ............................ 258
Switching on/off ........................... 136
Rear seats
Display message ............................ 272
Rear view camera
Cleaning instructions ..................... 323
Function/notes ............................. 212
Switching on/off ........................... 212
Rear-view mirror
Anti-glare (manual)........................ 127
Dipping (automatic) ....................... 129
Rear window blind ............................ 295
Rear window defroster
Problem (malfunction) ................... 158
Switching on/off ........................... 157
Refrigerant (air-conditioning system)
Important safety notes .................. 389
Refueling
Fuel gauge ....................................... 31
Important safety notes .................. 179
Refueling process.......................... 180
see Fuel
Remote control
Garage door opener....................... 305
Programming (garage door opener) 306
Replacing bulbs
Important safety notes .................. 142
Overview of bulbtypes .................. 143
Reporting safety defects .................... 26
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 262
Warning lamp ................................. 282
see Fuel
Residual heat (climate control) ........ 158
Restraint system
see SRS (Supplemental Restraint System)
Reversing feature
Panorama sliding sunroof.............. 111
Roller sunblinds ............................. 112
Side windows ................................... 94
Sliding sunroof............................... 111
Trunklid ...........................................91
Reversing lamps (displaymessage) 259
Roadside Assistance (breakdown) .... 23
Roll bar
Display message ............................ 253
Operation .........................................55
Rollersunblind
Panorama roof with power tilt/
sliding panel .................................. 112
Rearwindow .................................. 295
Roof
Overview .......................................... 99
see Soft top
Roof lining and carpets (cleaning
guidelines) ......................................... 326
Roof load (maximum) ........................ 390
S
Safety
Childreninthe vehicle ..................... 62
Child restraint systems .................... 62
Occupant Classification System
(OCS) ............................................... 50
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seatbelt ......................... 60
Automatic comfort-fit feature .......... 62
Belt force limiters ............................ 61
Cleaning ......................................... 326
Correct usage .................................. 58
Emergency Tensioning Devices ........61
Fastening ......................................... 59
Important safety guidelines ............. 57
Releasing ......................................... 60
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ...................... 246
Warning lamp ................................. 276
Warning lamp (function) ................... 61
Seats
Adjusting (electrically)................... 118
Adjusting the 4-way lumbar
support .......................................... 121
Adjusting the head restraint .......... 118
Adjusting the multicontour seat ..... 121
Cleaning the cover ......................... 325
16
Information Provided by:
Index
Correct driver's seat position ........ 116
Folding the backrests forward/
back ............................................... 120
Important safety notes .................. 117
Overview ........................................ 117
Seat backrestdisplay message ..... 272
Seat heating problem .................... 123
Seat ventilation problem ................ 124
Storing settings (memory function) 130
Switching AIRSCARF on/off .......... 124
Switching seatheating on/off ....... 122
Switching seat ventilation on/off .. 123
Selector lever
Cleaning ......................................... 325
Sensors (cleaning instructions) ....... 323
Service menu (on-board computer) .243 Service products
Brake fluid ..................................... 387
Coolant (engine) ............................ 388
Engine oil ....................................... 386
Fuel ................................................ 384
Important safety notes .................. 384
Refrigerant (air-conditioning
system) .......................................... 389
Washer fluid ...................................389
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 247
On-board computer ....................... 243
Setting the air distribution ............... 155
Setting the airflow ............................ 156
Side impact air bag ............................. 47
Side marker lamp (display
message) ............................................ 259
Side windows
Cleaning ......................................... 322
Convenience closing feature ............ 97
Convenience opening feature .......... 96
Important safety information ........... 94
Opening/closing .............................. 94
Opening/closing all (Cabriolet) ........ 95
Problem (malfunction) ..................... 99
Resetting ......................................... 98
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 85
Changing the programming ............. 83
Checking the battery ....................... 85
Convenience closing feature ............ 97
Convenience opening feature .......... 96
Display message ............................ 274
Door central locking/unlocking ....... 82
Important safety notes .................... 82
Loss ................................................. 87
Mechanical key ................................ 84
Opening/closing soft top ...............101
Overview .......................................... 82
Positions (ignition lock) ................. 165
Problem (malfunction) ..................... 87
Starting the engine ........................ 167
Snow chains ...................................... 347
Sockets
General notes ................................ 296
Rearcompartment......................... 297
Soft top
AIRCAP .......................................... 107
Cleaning ......................................... 320
Closing manually in an emergency .101
Display message ............................ 273
Important safety notes .................... 99
Installing/removing the AIRCAP
wind screen ................................... 108
Opening/closing (SmartKey) ......... 101
Opening/closing (with soft-top
switch) ........................................... 100
Problem (malfunction) ................... 110
Relocking ....................................... 105
wind screen ................................... 106
Soft-top switch .................................. 100
Spare wheel
Storage location ............................ 378
see Emergency spare wheel
Specialist workshop ............................ 25
Special seat beltretractor .................. 65
Speed,controlling
see Cruise control
Speedometer
Digital ............................................ 236
In the Instrument cluster ................. 31
Segments ...................................... 233
Selecting the unit of measurement 243 see Instrument cluster
Index
Information Provided by:
17
SRS
see SRS (Supplemental Restraint System)
SRS (Supplemental Restraint System)
Display message ............................ 253
Introduction ..................................... 43
Warning lamp ................................. 281
Warning lamp (function) ................... 43
Standing lamps
Display message ............................ 259
Switching on/off ........................... 137
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 166
STEERCONTROL .................................. 78
Steering (display message) .............. 273
Steering Assist (DISTRONIC PLUS)
Activating/deactivating ................. 242
Display message ............................ 268
Steering wheel
Adjusting (electrically)................... 125
Button overview ............................... 33
Buttons (on-board computer) ......... 233
Cleaning ......................................... 325
Important safety notes .................. 124
Paddle shifters ............................... 176
Steering wheel heating .................. 125
Storing settings (memory function) 130
Steering wheel heating
Problem (malfunction) ................... 126
Switching on/off ........................... 125
Steering wheel paddle shifters ........ 176
Stowage areas ................................... 288
Stowage compartments
Armrest (under) ............................. 289
Center console .............................. 289
Cupholders ................................... 293
Glove box .......................................289
Important safety information ......... 288
Stowage net ................................... 290
Under driver's seat/front-
passenger seat.............................. 290
Stowage net ....................................... 290
Stowage well beneath the trunk
floor .................................................... 292
Summer tires ..................................... 346
Sun visor ............................................ 294
Surround lighting (on-board
computer) .......................................... 245
Switching air-recirculation mode
on/off ................................................. 158
Switching off the alarm (ATA) ............ 78
T
Tachometer ........................................ 232
Tail lamps
Display message ............................ 258
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 384
Emergency spare wheel ................. 379
Information .................................... 382
Tires/wheels ................................. 372
Vehicle data ................................... 390
TELEAID
Call priority .................................... 301
Downloading destinations
(COMAND) ..................................... 301
Downloading routes....................... 304
Emergency call .............................. 298
Geo fencing ................................... 305
Locating astolen vehicle............... 303
MB info call button ........................ 300
Remote vehicle locking .................. 303
Roadside Assistance button .......... 299
Search &Send ............................... 302
Self-test ......................................... 297
Speed alert .................................... 305
System .......................................... 297
Triggering the vehicle alarm ........... 305
Vehicle remote malfunction
diagnosis....................................... 303
Vehicle remote unlocking .............. 302
Tele Aid
General notes ................................ 297
Telephone
Accepting acall ............................. 239
Display message ............................ 273
Menu (on-board computer) ............ 239
Number from the phone book ........239
Redialing ........................................ 240
Rejecting/ending acall ................. 239
18
Information Provided by:
Index
Temperature
Coolant .......................................... 232
Outside temperature ......................233
Setting (climate control) ................ 155
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 78
Immobilizer...................................... 78
Through-loading ................................ 290
Through-loading feature ................... 290
Tire pressure
Calling up (on-board computer) ..... 352
Checking manually ........................ 351
Display message ............................ 269
Important safety notes .................. 352
Maximum ....................................... 350
Notes ............................................. 349
Recommended ............................... 348
Tire pressure loss warning system
General notes ................................ 351
Important safety notes .................. 351
Restarting ...................................... 352
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 354
Function/notes ............................. 352
General notes ................................ 352
Important safety notes .................. 353
Restarting ...................................... 355
Warning lamp ................................. 285
Warning message .......................... 354
Tires
Aspect ratio (definition) ................. 366
Average weight of the vehicle
occupants (definition) .................... 365
Bar (definition) ............................... 364
Changing awheel .......................... 367
Characteristics .............................. 364
Checking ........................................ 345
Definition of terms ......................... 364
Direction of rotation...................... 367
Display message ............................ 269
Distributionofthe vehicle
occupants (definition) .................... 367
DOT, Tire Identification Number
(TIN) ...............................................364
DOT (Department of
Transportation) (definition) ............ 365
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 365
GVW (Gross Vehicle Weight)
(definition) ..................................... 365
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 365
Important safety notes .................. 344
Increased vehicle weight due to
optional equipment (definition) ...... 365
Kilopascal (kPa) (definition) ........... 365
Labeling (overview)........................ 361
Load bearing index (definition) ...... 366
Load index ..................................... 363
Load index (definition) ................... 365
Maximum loaded vehicle weight
(definition) ..................................... 365
Maximum load on a tire (definition) 366 Maximum permissible tire
pressure (definition) ....................... 366
Maximum tire load......................... 363
Maximum tire load (definition) ....... 366
MOExtended tires .......................... 346
Optional equipment weight
(definition) ..................................... 366
PSI (pounds per square inch)
(definition) ..................................... 366
Replacing ....................................... 367
Service life ..................................... 346
Sidewall (definition) ....................... 366
Speed rating (definition) ................ 365
Storing ........................................... 367
Structure and characteristics
(definition) ..................................... 364
Temperature .................................. 360
TIN (Tire Identification Number)
(definition) ..................................... 366
Tire bead(definition) ...................... 366
Tire pressure (definition) ................ 366
Tire pressures (recommended)...... 365
Tire size (data) ............................... 372
Tire size designation, load-bearing
capacity, speed rating .................... 361
Tire tread ....................................... 345
Tire tread (definition) ..................... 366
Total load limit (definition) ............. 367
Traction ......................................... 360
Traction (definition) ....................... 366
Treadwear ..................................... 360
Index
Information Provided by:
19
Uniform Tire Quality Grading
Standards ...................................... 359
Uniform Tire Quality Grading
Standards(definition) .................... 365
Unladen weight (definition) ............ 366
Wearindicator(definition) ............. 366
Wheelrim (definition).................... 365
see Flat tire
Top Tether ............................................ 66
Towing
Important safety guidelines ........... 336
Installing the towing eye ................ 337
Removing the towing eye............... 337
With the rear axle raised ................ 337
Towing away
With both axles on the ground ....... 338
Tow-starting
Emergency engine starting ............ 338
Important safety notes .................. 336
Transfer case ..................................... 179
Transmission
see Automatic transmission
Transmission position display ......... 172
Transmission position display
(DIRECT SELECTlever) ...................... 172
Transporting the vehicle .................. 338
Trim pieces (cleaning instructions) .325 Trip computer (on-board computer) 235 Trip odometer
Calling up ....................................... 235
Resetting (on-board computer) ...... 236
Trunk
Emergency release .......................... 93
Important safety notes .................... 91
Locking separately........................... 93
Opening/closing (manually from
outside) ............................................ 91
Opening (automatically from
inside) .............................................. 92
Opening (automatically from
outside) ............................................ 92
Trunk lid
Display message ............................ 272
Opening/closing .............................. 91
Opening dimensions ...................... 390
Trunk load (maximum) ......................390
Trunk partition
Display message ............................ 273
General notes ................................ 106
Opening/closing ............................ 106
Turn signals
Display message ............................ 257
Switching on/off ........................... 137
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 90
From inside the vehicle (central
unlocking button) ............................. 89
V
Vanity mirror (in the sun visor) ........294
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 271
Equipment ....................................... 22
Individualsettings .......................... 243
Limited Warranty ............................. 26
Loading .......................................... 355
Locking (in an emergency) ............... 90
Locking (SmartKey) .......................... 82
Lowering ........................................ 371
Maintenance .................................... 23
Parking for a long period ................ 184
Pulling away ................................... 167
Raising ........................................... 369
Reporting problems ......................... 26
Securing from rolling away ............ 368
Towing away .................................. 336
Transporting .................................. 338
Unlocking (in an emergency) ........... 90
Unlocking (SmartKey) ...................... 82
Vehicle data ................................... 390
Vehicle data ....................................... 390
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 90
Vehicle identification number
see VIN
Vehicle identification plate .............. 382
20
Information Provided by:
Index
Vehicle tool kit .................................. 328
Video
Operating the DVD ......................... 239
VIN ...................................................... 382
W
Warning and indicator lamps
ABS ................................................ 278
Brakes ........................................... 277
Check Engine ................................. 282
Coolant .......................................... 282
Distance warning ........................... 284
DISTRONICPLUS ........................... 284
ESP®.............................................. 279
ESP®OFF ....................................... 280
Fuel tank ........................................ 282
Overview .......................................... 32
PASSENGER AIRBAG OFF ................ 50
Reserve fuel ................................... 282
Seat belt........................................ 276
SRS ................................................ 281
Tire pressure monitor .................... 285
Warranty ............................................ 382
Washer fluid
Display message ............................ 274
Wheel bolttightening torque ........... 371
Wheel chock ...................................... 368
Wheels
Changing awheel .......................... 367
Checking ........................................ 345
Cleaning ......................................... 322
Cleaning (warning) ......................... 367
Emergency spare wheel ................. 377
Important safety notes .................. 344
Interchanging/changing ................ 367
Mounting anew wheel ................... 371
Mounting awheel .......................... 368
Removing awheel .......................... 370
Storing ........................................... 367
Tightening torque ........................... 371
Wheelsize/tiresize ....................... 372
Wind deflector (cleaning
instructions) ...................................... 321
Window curtain air bag
Operation .........................................49
Windows
see Side windows
Wind screen (cleaning instructions) 321 Windshield
Defrosting ...................................... 156
Windshieldwasher fluid
see Windshield washer system
Windshieldwasher system
Adding washer fluid ....................... 315
Notes ............................................. 389
Windshieldwipers
Problem (malfunction) ................... 146
Replacing the wiper blades ............ 144
Switching on/off ........................... 143
Winterdriving
Important safety notes.................. 346
Slippery road surfaces ................... 188
Snow chains .................................. 347
Winter tires
M+S tires ....................................... 346
Wiper blades
Cleaning ......................................... 322
Important safety notes .................. 144
Replacing ....................................... 144
Wooden trim (cleaning instructions) 325 Workshops
see Qualified specialist workshop
Z
ZONE function
Switching on/off ........................... 156
Introduction
Information Provided by:
21
Protection of the environment
General notes
Environmental note
H
Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wearare affected by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel consumption.
R
always make sure that the tire pressures are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need them.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
always have service work carried out at a qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when starting the engine.
R
do not warm up the engine when the vehicle is stationary.
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
change gear in good time and use each gear only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consumption.
Environmental concerns and recommendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
Environmental note
H
Daimler AGalso supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
!
Air bags and Emergency Tensioning Devices, as well as control units and sensors for theserestraint systems, maybe installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint systems.
Z
Introduction
Information Provided by:
22
Have aftermarketaccessories installed at a qualified specialist workshop.
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not beenapproved by Mercedes. This could lead to malfunctions in safety­relevant systems, e.g. the brake system.Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) (Y page 382) and the engine number (Y page 383) when ordering genuine Mercedes-Benz parts.
The original purchase agreement lists all systems installed in your vehicle.
Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-BenzCenter.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-BenzCenter will exchange or repair any defective parts originally installed in the vehicle in accordance with the termsofthe following warranties:
R
New Vehicle Limited Warranty
R
Emission Systems Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine, Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
R
State warranty enforcement laws (lemon laws)
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possible.Bear in mind that your vehicle may not feature all functions described here. This also applies to safety-relevant systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
Introduction
Information Provided by:
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Information for customers in California
Under California law you may be entitled to a replacementofyour vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same ordifferent substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada).You will find both in your vehicle literature portfolio.
Change of address or change of ownership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
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If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada
If you planto operate your vehicle in foreign countries, please be aware that:
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service facilities or replacement parts may not be readily available.
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unleaded fuel for vehicles with a catalytic converter may not be available.Leaded fuel may cause damage to the catalytic converter.
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the fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available for delivery in Europe through our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
WARNING
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If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/ maintenance work as well as any required repairs carried out at a qualified specialist workshop.
WARNING
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If you switch off the ignition while driving, safety-relevant functions are only available with limitations,or not at all. This could affect, for example, the power steering and the brake boosting effect.You will require considerably more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
WARNING
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Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other networked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as intended and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as electronic components or their software. You should have all work to electrical and electronic equipment carriedout at aqualified specialist workshop.
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There is a risk of damage to the vehicle if:
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the vehiclebecomes stuck,e.g. on a high curb or an unpaved road
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you drive too fastover an obstacle, e.g. a curb or a hole in the road
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a heavy object strikes the undercarriage or parts of the chassis
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In situations like this, the body, the undercarriage, chassis parts, wheels or tires could be damaged withoutthe damage being visible. Components damaged in this way can unexpectedly fail or, in the case of an accident, no longer withstand the strain they are designed to.
If the underbody paneling is damaged, combustible materials such as leaves, grass or twigs can gather between the underbody and the underbody paneling. If these materials come in contact with hot parts of the exhaust system for an extended period, they can catch fire.
In such cases, have the vehicle checked and repaired immediately at a qualified specialist workshop. If on continuing your journey you notice that driving safety is impaired, pull over and stop the vehicle immediately, paying attention to road and traffic conditions. In such cases, visit a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference,
including interference that may cause undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
WARNING
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If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnostics connection in the vehicle.
WARNING
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Objects in thedriver's footwell canrestrict the pedal travel or obstruct adepressed pedal. The operating and road safety of the vehicle is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are stowed correctly, and that they cannot enter the driver's footwell. Install the floormats securely and as specified in order to ensure sufficientclearance for the pedals. Do not use loose floormats and do not place floormats on top of one another.
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If the engine is switched off and equipmentonthe diagnostics connection is used, the starter battery may discharge.
Connecting equipment to the diagnostics connection can lead to emissions monitoring information being reset, for example. This may lead to the vehicle failing to meet the requirements of the next emissions test during the main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenter is a qualified specialist workshop. It has the necessary specialist knowledge, tools and
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qualifications to correctly carry out the work required on your vehicle. This is especiallythe case for work relevant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
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work relevant to safety
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service and maintenance work
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repair work
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alterations, installation work and modifications
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work on electronic components
Correct use
If you remove any warning stickers, you or others could fail to recognizecertain dangers. Leave warning stickers in position.
Observe the following information when driving your vehicle:
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the safety notes in this manual
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the Technical Data section in this manual
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traffic rules and regulations
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laws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience aproblemwith your vehicle, particularly one that you believe may affectits safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem againwith a Mercedes-BenzCenter or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575pursuantto the "National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA)in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds thata safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov
Limited Warranty
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Follow the instructions in this manual aboutthe proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the
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Mercedes-BenzLimited Warranty or by the New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data acquisition in the vehicle
(Including notice pursuantto California Code
§ 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data. If your vehicle is equipped with mbrace (Canada: TELE AID), data is transmitted in the event of an accident.
This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access these data andsubmit them:
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for safety research or vehicle diagnosis purposes
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with the consentofthe vehicle owner
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on the instruction of prosecuting authorities
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for use in arbitration of disputes that involve Daimler AG, its subsidiaries or its sales and service organizations
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as otherwise required or permitted by law
Please check your mbrace (Canada:TELE AID) purchase agreement to find out more aboutdata that can be recorded and transmitted by this system.
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record data that will assistin understanding how a vehicle’s systems performed in certain crash or near crash-like situations, such as during air bag deployment or when hitting a road obstacle.The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
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how various systems in your vehicle are operating
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whether or not the driver and passenger seat belts are fastened
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how far (if at all) the driver is depressing the accelerator and/or brake pedal and
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how fast the vehicle is traveling
This data can help provide abetter understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, can combine the EDR data with the type of personal identification data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, who have the special equipment, can read the information if they have access to the vehicle or the EDR.
Information on copyright
General information
Information on license for free and open­source software used in your vehicle and its electronic components is available on the following website:
http://www.mercedes-benz.com/ opensource
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