MEDION E2005 D User Manual

Notes on this Manual

Keep these instructions with your computer at all times. The proper set up, use and care
can help extend the life of your computer. In the event that you transfer ownership of this
computer, please provide these instructions to the new owner.

This manual is divided into sections to help you locate the information you require. Along
with the Table of Contents at the beginning of this manual, an Index has been provided to
help you find topical information.

If you want to start up your Nettop PC immediately, please read the chapters Opera-
tional Safety (page 3) and Setting up and Getting Started (page 8).

We strongly recommend you read this entire manual to ensure the proper set-up and
operation of your Nettop PC.

Many application programs incorporate extensive help functions. As a general rule, you
can access help functions by pressing F1 on the keyboard. These help functions will be
available to you while you are using the Microsoft Windows
spective application program.

®

operating system or the re-

Audience

These instructions are intended for both the novice and advanced user. Regardless of the
possible professional utilisation, this Nettop PC is designed for day-to-day household use.
The functions and applications for use with this Nettop PC have been designed with the
entire family in mind.

Purchase Details

Enter your purchase details below for quick reference.

Serial Numbers ......................................

(i.e. Microsoft

Place and date of Purchase ......................................

You will find the Nettop PC serial number on the rear of the Nettop PC. Also copy this
number into your guarantee documents, if necessary.

®

) ......................................

Quality

Medion has selected the components in this computer for their high level of functionality,
ease of use, safety and reliability.

Through balanced hardware and software design we are able to provide you with an in­novative personal computer useful for applications relating to both work and leisure.

We are pleased to welcome you as our newest customer. Thank you for choosing our

products.

© 2008 Medion
Microsoft Corporation in the U.S. and other countries. Pentium® is a registered trademark of Intel
Corporation. The names of actual companies and products mentioned herein may be the trademarks
of their respective owners.

Information in this document is subject to change without notice.

®

. All rights reserved. Microsoft®, MS-DOS®, and Windows are registered trademarks of

- ii -

Table of contents

Safety............................................................................................................ 1

Operational Safety.......................................................................................................3

Data Security............................................................................................................4

Setting Up & Getting Started ....................................................................... 5

Included with your Nettop PC .....................................................................................7

Setting Up ...................................................................................................................8

Set-up Location........................................................................................................8

Ambient Temperature ..............................................................................................8

Ergonomics..............................................................................................................9

Connecting ...............................................................................................................11

Cabling ..................................................................................................................11

Front Connectors ...................................................................................................13

Connecting the Monitor.........................................................................................13

Connecting USB Devices ........................................................................................14

LAN Connection.....................................................................................................14

Connecting a Microphone .....................................................................................15

Connecting a Sound Source/Audio Input...............................................................15

Connecting Speakers/Audio Output ......................................................................15

Nettop PCs with Surround Sound.......................................................................15

Connecting headphones........................................................................................16

Connecting the Power Supply ...............................................................................17

Getting Started..........................................................................................................18

Step 1: Power On...................................................................................................18

AC adapter..........................................................................................................18

On/Off Switch ....................................................................................................18

Step 2: Starting Initial Setup...................................................................................19

Step 3: Finalising....................................................................................................19

Short Description of the Windows® Desktop........................................................20

Operation ................................................................................................... 23

The Mouse ................................................................................................................25

The Keyboard ............................................................................................................26

The Alt and Ctrl Keys..............................................................................................26

The Hard Drive ..........................................................................................................27

Important Directories.............................................................................................28

The Optical Drive ......................................................................................................29

Loading a Disc:.......................................................................................................29

Playing Back and Retrieving Data from Discs ..........................................................29

How to Remove a Disc ...........................................................................................30

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The Optical Drive as Boot Drive..............................................................................30

Regional Playback Information for DVD..................................................................30

Subjects Concerning the CD/DVD-Rewriter............................................................31

The Card Reader........................................................................................................32

The Graphics Card.....................................................................................................33

Personalize appearance and sounds.......................................................................33

The Sound Card ........................................................................................................34

USB Port ....................................................................................................................35

The Network .............................................................................................................36

What is a Network? ................................................................................................36

Wireless LAN ..........................................................................................................37

Safety Note .........................................................................................................37

Conditions..........................................................................................................37

Troubleshooting within the Network .....................................................................38

Software....................................................................................................................39

Getting to Know Windows XP................................................................................39

Windows® XP Manual..........................................................................................39

Windows® XP Tour ..............................................................................................39

Windows® XP Help and Support..........................................................................39

Software Installation ..............................................................................................40

Uninstall Software...............................................................................................41

Windows Activation ...............................................................................................41

Product activation on your Nettop PC.................................................................42

The BIOS Set-up-Program ......................................................................................42

Running the BIOS Set-up ....................................................................................42

BullGuard Internet Security ....................................................................................43

Customer Service & Self Help ..................................................................... 45

Data and System Security..........................................................................................47

Data Security..........................................................................................................47

Maintenance Programs ..........................................................................................47

Windows® Update...................................................................................................48

Windows Update Information for Data Security ..................................................49

System Restore ..........................................................................................................50

Correction..............................................................................................................50

System Restore powered by Symantec ...................................................................51

Limits of the Recovery .........................................................................................51

Carrying out a Restore ........................................................................................51

FAQ – Frequently Asked Questions............................................................................52

Customer Service ......................................................................................................53

Troubleshooting ....................................................................................................53

- iv -

Localise the Cause..................................................................................................53

Errors and Possible Causes .....................................................................................54

Additional Support.................................................................................................55

Driver Support .......................................................................................................55

Transporting the Nettop PC ...................................................................................56

Cleaning and Care .................................................................................................56

Recycling and Disposal...........................................................................................56

Battery Treatment ..................................................................................................57

Upgrades and Repairs ............................................................................................58

Notes for Service Engineers.................................................................................58

Appendix .................................................................................................... 61

Standards ..................................................................................................................63

Electromagnetic Compatibility ...............................................................................63

Electrical Safety ......................................................................................................63

Ergonomics............................................................................................................63

Noise Emission .......................................................................................................64

Information about the Regulatory Compliance according to R&TTE......................64

FCC Compliance Statement ...................................................................................65

Making Copies of this Manual ................................................................................65

Conditions of Warranty for the United Kingdom........................................................66

Index.........................................................................................................................72

- v -

- vi -

Safety Connecting Operation Help Appendix

Chapter 1

Safety

Subject Page

Operational Safety ..........................................................3

Data Security ..............................................................4

- 2 -

Operational Safety

Operational Safety

Please read this chapter carefully and observe all listed notes.
This ensures a reliable operation and long life expectancy of your Nettop PC.

• Do not allow children to play unattended with electrical equipment. Children are
incapable of judging potential risks properly.

• Keep the packing materials, such as plastic sheeting away from children. The dan-
ger of suffocation could arise in the case of misuse.

• Do not open the Nettop PC casing or use the Nettop PC with the casing removed.
When the casing is open there is a danger to life from electric shock.

• Optical drives are Laser Class 1 devices. These lasers must remain in their sealed
Nettop PC casing. Do not remove the drive covers, as exposure to the lasers may
prove harmful.

• Do not insert objects through the slots and openings of the Nettop PC. This may
lead to electric shock, electrical short-circuit or fire that will damage your Nettop
PC.

• Do not cover the slots and openings in the Nettop PC casing. These openings are
for ventilation purposes. Covering these vents may lead to overheating. Please keep
free a minimum distance of 20 cm on all sides when setting up the Nettop PC.

• Do not subject the device to drips or spray or put any containers containing liquid,
such as vases, on it. Fluid penetrating can impair the electrical safety of the device.

Switch off your Nettop PC immediately or do not switch it on at all and contact cus­tomer service …

• … if the power cord or the connectors attached to it are burnt or damaged. Replace
the defective power cord with an original power cord. Under no circumstances may
a defective power cord be repaired.

• ... if the housing of the Nettop PC is damaged or fluids have leaked into it. Have the
Nettop PC checked by customer service first, because the Nettop PC may not be
safely operated otherwise and there may be a life-threatening risk of electrocution!

Safety Connecting Operation Help Appendix

Operational Safety

- 3 -

Data Security

Attention!

Every time you update your data make back-up copies on an external stor­age medium. The supplier does not assume liability for data loss or damage
to data storage units, and no claims can be accepted for damages result­ing from the loss of data or consequential losses.

- 4 -

Operational Safety

Safety Connecting Operation Help Appendix

Chapter 2

Setting Up &

Getting Started

Subject Page

Included with your Nettop PC ..........................................7

Setting Up ........................................................................8

Connecting .....................................................................11

Getting Started ..............................................................18

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Operational Safety

Included with your Nettop PC

Please check that the contents listed below are supplied with your package and notify us
within 14 days of purchase if this is not the case. You MUST provide your Nettop PC’s
serial number when contacting a customer service representative.

Your Nettop PC bundle should include the following components:

• Nettop Nettop PC

• AC adapter with power cord (FSP065-ASC)

• USB keyboard

• USB mouse

• OEM Version of Operating System

• Application-/ Support Disc

• Documentation

Safety Connecting Operation Help Appendix

Included with your Nettop PC

- 7 -

Setting Up

Remember that choosing the proper location for your Nettop PC is just as important as
connecting it correctly.

Set-up Location

• Keep your Nettop PC and all units connected to it away from moisture, dust, heat
and direct sunlight. Failure to observe these instructions can lead to malfunctions or
damage to the Nettop PC.

• To prevent damage to your Nettop PC from a fall, place and operate the Nettop PC
and all connected units on a stable, balanced and vibration-free surface.

Ambient Temperature

• The Nettop PC can be operated at an ambient temperature of between 10° and
35°C
(+41° and +95°F) and at a relative humidity of between 30% and 70% (without
condensation).

• When powered off, the Nettop PC can be stored at temperatures between -20° and
50°C
(–40° and +158°F).

• Unplug the cable during thunderstorms and make especially sure to remove the an-
tenna cables, if present. We recommend the use of a surge protector for additional
safety, in order to protect your Nettop PC from being damaged by power peaks or
lightning strikes through the power network.

• Delay operating a Nettop PC after transport until the device has adjusted to the
ambient temperature. In situations of large temperature or humidity differences
condensation may build up moisture inside the Nettop PC, which might cause an
electrical short circuit.

- 8 -

Setting Up

Ergonomics

Note

Ensure that the monitor is set up in such a way that reflections, glare and
light/darkness contrast are avoided.

You should not position the monitor in close proximity to a window as this is usually the
brightest area of the room and may cause visual impairments during daylight hours.

Always position the monitor in a line of sight that runs parallel to the window front (see
picture).

You should also apply a parallel line of sight with respect to artificial lighting. This means
that in a room lit by artificial light essentially the same criteria and objectives apply. Should
it not be possible to arrange the monitor as outlined above, the following measures might
be helpful:

• Turn, lower or incline the monitor.

• Place horizontal or vertical shades at the windows.

• Work in Comfort

Safety Connecting Operation Help Appendix

Note

Take regular breaks from the work at your screen to prevent tenseness and
exhaustion.

Sitting in one position for long periods can be uncomfortable. To minimize the potential
for physical discomfort or injury, it’s important that you maintain proper posture.

Setting Up

- 9 -

Overall:
Change your position frequently and take regular breaks to avoid fatigue.

Back:
While sitting at your work surface, make sure your back is supported by the chair’s back­rest. This should be in an erect position or angled slightly backwards.

Legs:
Your thighs should be horizontal or angled slightly downward. Your lower legs should be
near a right angle to your thighs. Your feet should rest flat on the floor. If necessary, use a
footrest, but double check that you have your seat height adjusted correctly before getting
a footrest.

Arms:
Your arms should be relaxed and loose, elbows close to your sides, with forearms and
hands approximately parallel to the floor.

Wrists:
Your wrists should be as straight as possible while using the keyboard, mouse or trackball.
They should not be bent sideways, or more than 10 degrees up or down.

Head:
Your head should be upright or tilted slightly forward. Avoid working with your head or
neck twisted.

• Hand rest:
2” – 4”

• Viewing distance:
20” – 27.5”

• Legroom (vertical):
minimum 25.5”

• Legroom (horizontal): minimum

23.6”

• Top line of screen at eye level or
slightly below.

- 10 -

Setting Up

Connecting

For a better guidance, open up the left inner page of the cover with the dia­grams to find the location of the described connections.

Note:

The devices listed are not necessarily included with your Nettop PC.
All the connections listed are optional and will not inevitably be available
on your Nettop PC.

Cabling

Please follow the instructions below in order to correctly connect your Nettop PC:

• Arrange cables in such a way that no one can tread on or trip over them.

• Do not place objects on the cables.

• To avoid damage to your Nettop PC, connect your peripherals (e.g., keyboard,

mouse and monitor) whilst your Nettop PC is powered off. Some devices can be
connected whilst your Nettop PC is in use. These devices usually have a USB con­nector. Please follow the appropriate instructions for each device.

• Keep the Nettop PC at least one meter (approximately three feet) away from high
frequency and magnetic interference sources (e.g., televisions, loudspeaker cabi­nets, mobile telephones, etc.) in order to avoid malfunctions and/or loss of data.

• Please note that only shielded cables shorter than 3 meters (9.84 ft) should be used
for the external interfaces. Please only use double screened cables for printer cables.

• Do not replace the cables supplied with the machine by any others. Use the cables
belonging to the scope of the delivery exclusively, because they will have been
tested extensively in our laboratories.

• Also only use the connection cable supplied with the devices for the connection of
your peripheral devices.

• Make sure that all connection cables have been connected to the peripheral devices
associated with them, in order to avoid disruptive radiation. Remove unneeded ca­bles.

• The connection of devices is limited to equipment that complies with EN60950
“Safety of information technology equipment” or EN60065 “Audio, video and simi­lar electronic apparatus. Safety requirements”.

Safety Connecting Operation Help Appendix

Connecting

- 11 -

• In the first hours of operation, new devices may emit a typical, unavoidable but
completely harmless smell, which will decline increasingly in the course of time.
We recommend that you ventilate the room regularly, in order to counteract the
formation of the smell. During the development of this product, we have made
sure that the applicable limits are clearly decreased.

Note

You only need to connect those components to your computer that you re­quire. If you do not have the described device available (e. g. printer) you
may carry out the connection later.

- 12 -

Connecting

Front Connectors

Diagram reference: D

Some connections are located behind the front flap. This offers you the great advantage of
creating frequently used connections quickly and conveniently, without turning the Net­top PC round. The flap, which can be slid, also protects the connections.

Connecting the Monitor

Diagram reference: E

Your Nettop PC is equipped with a VGA connector.

Note

Take care that the connector and the socket fit exactly to avoid damaging
the contacts. Because of its asymmetric form the plug only fits into the
socket in one position.

1. Connect the data cable of the monitor to the socket on the graphics card (reference
E). If necessary, remove the white guard-ring on the monitor plug and ensure that
the plug and socket mate together precisely.

2. Hand-tighten the screws on the monitor cable.

Caution!

Safety Connecting Operation Help Appendix

Your Nettop PC monitor is preconfigured for a screen resolution of 1024 x
768 pixels and an optimal refresh rate of 60 hz. If your monitor does not
support these settings it may become damaged or malfunction during use.
You can change the screen resolution and configuration of your monitor as
follows (See also your monitor's User Manual).

You can change the screen resolution in the Control Panel under Display Properties.
The Program can be started in the following way:

• Right mouse click on the Windows interface (Desktop) and a left mouse click on

Display Properties.

or

• Through Start Ö Control Panel Ö Display Properties, by double clicking with
the left mouse button.

Connecting

- 13 -

Connecting USB Devices

Diagram reference: F

Warning!

Connect your USB devices after initial set-up of your new Nettop PC. This
will prevent unnecessary confusion during installation. These devices can
generally be connected during operation. Read the manual for your periph­eral device first.

• The voltage outputs of your Nettop PC for USB are protected by a fuse (limited
power source according to EN60950). This ensures that a malfunction of the Net­top PC will not damage the peripheral devices connected to the respective jacks.

You have a choice of several connection sockets. It does not matter which you use.

Note

Take care that the connector and the socket fit exactly to avoid damaging
the contacts. Because of its asymmetric form the plug only fits into the
socket in one position.

1. If you wish to use a printer, scanner or other device with a USB port, connect the
cable to the USB socket on your Nettop PC.

Note

Connect your devices always to the same port otherwise your operating sys­tem will give a new ID and asks for driver installation.

LAN Connection

Diagram reference: G

Your Nettop PC is equipped with a network connection, in order to prepare it for network
operation.

The network cable usually has two RJ45 plugs so that it is unimportant which plug is
connected to which jack.

1. Connect the one plug of the cable to the Nettop PC jack.

2. Connect the other plug to the other Nettop PC or hub/switch.

For further information refer to chapter “The Network” starting at page 36.

- 14 -

Connecting

Connecting a Microphone

Diagram reference: I

1. You can use the pink socket I to connect a microphone with a 3.5 mm mono jack
plug.

2. Position the microphone in such a way that it does not point directly at the speak­ers. If you hear feedback, characterised by loud whistling noises, reposition the mi­crophone until the sound stops.

Connecting a Sound Source/Audio Input

Diagram reference: J

This port is used to accommodate a connecting cable for external analogue audio
sources (i.e. stereo system, keyboard/synthesizer).

1. Connect the cable with the 3.5 mm stereo jack plug to the light-blue coloured

socket marked with .

((( )))

Connecting Speakers/Audio Output

Diagram reference: K

Here you can connect your active speakers for replaying or audio connection cables
for recording. Please refer to the user's guide of your stereo installation for information
about which connector you should use (usually Line In or Aux).

1. Connect the cable with the 3.5 mm stereo jack plug into the green socket marked

((( )))

with on the rear of your Nettop PC.

Safety Connecting Operation Help Appendix

Nettop PCs with Surround Sound

Diagram reference: K

Connect your surround equipment as follows:

(

1. Connect the front speaker to the green socket marked with .

2. Attach the rear loudspeakers to the connector REAR.

3. Your centre speaker or subwoofer can be connected to the socket
CENTER.

4. Connect to the optional SIDE socket two more speakers for the back surround.

Connecting

(( )))

- 15 -

Connecting headphones

Diagram reference: L

Here you connect headphones/earphones.

1. Connect the cable with the 3.5 mm stereo jack plug in the green socket at the
front of your Nettop PC (diagram reference L).

Caution!

The use of headphones/earphones with a high volume can lead to lasting
damage to your hearing. Set the volume to the lowest level before reproduc­ing any sound. Start the sound reproduction and increase the volume to the
level that is comfortable for you. Changing the basic settings of the equalizer
can also cause damage to the hearing of the listener.

It can cause damage to the hearing ability of the
listener if a device is operated through earphones with
an increased volume for a long period.

- 16 -

Connecting

Connecting the Power Supply

Diagram reference: H

Finally, connect the power supply to your Nettop PC and monitor.

1. Plug the main connection cable into the plug socket and connect it with the main
cable connection (H) of your Nettop PC.

Observe the following safety precautions:

Please note

Even with the power switch switched off some parts of the device receive
current. You must unplug the power plug from the socket, if you want
to interrupt the power supply to your Nettop PC or cut off your device
from current entirely.

• The power socket must be in the vicinity of the Nettop PC and within reach of the
power cables. Do not stretch the power cables tightly to reach a power socket.

• Only operate the Nettop PC on grounded plugs of the domestic power net.

• Use only the supplied power cord.

• To provide additional protection against electric shock, power surges, lightning

strikes, or other electrical damage to your Nettop PC, we recommend the use of a
surge protector.

• If you are using an extension cord, ensure that the cord meets your local safety re-
quirements. If in doubt, ask an electrician.

• The power supply unit has an On/Off switch that can be used to power off the Net-
top PC. When the switch is Off (0) no power is being consumed.

Do not start your Nettop PC yet!

First, read the following section to find out what you need to know in order to get started.

Safety Connecting Operation Help Appendix

Connecting

- 17 -

Getting Started

The software on this Nettop PC comes fully pre-installed. You do not have to load any
of the CD's/DVD’s supplied. With many programs (e.g., telephone-CD's or encyclopae­dias), however, it is necessary to insert the corresponding CD/DVD in order to call up the
data which is stored on it. The software will ask you to do this as necessary. Once you have
made all the connections and secured the necessary connectors you can turn on the moni­tor, the other peripherals and finally the Nettop PC itself.

Step 1: Power On

1. Power on the monitor.

AC adapter

2. Provide power to your Nettop PC by pressing the switch to position [I]. (You will
stop the flow of current to the Nettop PC by pressing the switch to position [0])

On/Off Switch

Diagram reference: C

3. Press the On/off switch briefly to start loading the operating system.

You can program the function of the main switch in the power management of Windows
(please refer to on-line help). The Nettop PC will always be switched off, if the main switch
is pressed for more than 4 seconds.

®

Warning!

If the operating system is not shut down properly (through á Ö Shut
Down), then there is a risk of data loss.

- 18 -

Getting Started

Step 2: Starting Initial Setup

The Nettop PC starts and now goes through a number of phases:

Note

Ensure that there is no bootable CD (e.g. the Recovery-CD) in the CD-ROM
drive. Such disks will prevent the operating system from loading directly off
the hard drive.

The operating system is loaded from the hard disk. During the initial set-up, the loading
process takes slightly longer than normal to register the operating system and the individ­ual components completely. Your operating system is finished loading when a welcome
screen is shown on your display.

Follow the instructions on the screen. Dialogue boxes will explain any steps that need to
be taken. The greeting procedure will guide you through the following screens and dia­logues.

Should you have any questions just click on

License agreement

Please read through the license agreement carefully. It contains important legal informa­tion on the use of your software. In order to see the full text, use the mouse and the scroll
bar to move downwards until you have reached the end of the document. You accept the
agreement by clicking on the I accept the agreement option field. Only by doing so
will you be entitled to use the product under lawful terms and conditions.

.

Safety Connecting Operation Help Appendix

Step 3: Finalising

After the login procedure the Windows® desktop appears on your screen.
This can be adjusted so that the screen of your computer looks different. The basic opera-

tion, however, is ensured.

Getting Started

- 19 -

Short Description of the Windows® Desktop

1. Start Button

Clicking the Start button brings up a menu where you can access help, software pro­grams, files, and settings.

2. Program Bar

The most commonly used software programs are listed here.

3. All Programs

All of the software programs installed on your Nettop PC are ordinarily listed here. Click

All Programs to reveal an extensive menu.

4. Turn Off Computer

Click on this interface with the left mouse button and select the Shut Down option, in
order to switch the Nettop PC off.

5. Task Bar

Here you receive information and status reports about Windows XP and which programs
are running.

6. Desktop Icons

Desktop icons link to their respective programs. To start a program, double-click its desk­top icon.

7. Logged in User

This tells you which user is logged in to your Nettop PC.

8. Control Panel

You can use the icons in Control Panel to change the appearance and functionality of
Windows XP. These icons represent options for configuring your Nettop PC.

9. Windows XP Help

Here you can find information on using your Nettop PC, networking, backup, and many
other tasks.

- 20 -

Getting Started

Safety Connecting Operation Help Appendix

r

s

t

u

n o p q

Getting Started

- 21 -

- 22 -

Getting Started

Safety Connecting Operation Help Appendix

Chapter 3

Operation

Subject Page

The Mouse........................................................................25

The Keyboard ...................................................................26

The Hard Drive..................................................................27

The Optical Drive..............................................................29

The Card Reader ...............................................................32

The Graphics Card ............................................................33

The Sound Card................................................................34

The USB Port.....................................................................35

Network ..........................................................................36

Software .........................................................................39

- 24 -

The Mouse

The Mouse

The mouse has beside the two keys a wheel that can be used to scroll through a document
or internet pages.

Note

The scroll wheel can be used as a button. The functionality depends on the
application. In Word for example you can push the wheel to move up and
down as a scroll function.

If the mouse course moves jerkily on the screen, try a different surface (mouse pad). Glass
and metallic surfaces might cause problems.

Safety Connecting Operation Help Appendix

The Mouse

- 25 -

The Keyboard

This section contains useful information on using the keyboard. All diagrams are
schematic.

On the base of the keyboard are two folding feet that let you adjust the angle of the key­board. Pull them forward to adjust the angle of the inclination.

Adjustable Feet

The Alt and Ctrl Keys

The left Alt key performs certain functions in conjunction with other keys. The application
program determines these functions. In order to enter a combination of keys that include
the Alt key, hold the Alt key down while pressing the other key. The right Alt key oper­ates in a similar way but selects certain special characters. The Ctrl key, like the Alt key,
carries out program functions.

Useful key combinations (software-dependent):

Key

Combination

Alt + F4

Alt + Print screen

Shift + '

Ctrl + Alt + Del Windows security is launched.

(Country-specific variances are possible.)

Function and Description

As a rule ends the program selected or closes the window
opened.

Copies the image of the window currently active to the
clipboard.

Generates the @ character required for e-mails (pro­nounced: at).

- 26 -

The Keyboard

The Hard Drive

The hard drive is the main storage medium combining large storage capacity and rapid
data access.

The hard drive contains the operating system of the computer, other application programs
and backup files. These programs and files are pre-installed on your Nettop PC, so you
may note that some of the space on your hard drive is already taken.

The Windows operating system cannot use the full capacity of the hard drive, which
means that there will be a difference between the capacity that the BIOS displays and what
the operating system displays. The operating system of the Nettop PC, further application
programs and backup files are located on the hard drive and reduce its total capacity.

The hard drive is addressed as drive C and D.

Note

Never switch off the computer while the busy indicator is lit since this may
result in loss of data.

Usually your hard disk is divided into more partitions, but there can also be some minor
variations.

In your first partition (Boot) you will find your operating system, application pro-
grams and the users’ documents and settings.

The second partition (Recover) serves for data security and contains additional drivers
and tools.

The backup files are also found here (D:\Recover). They allow you to reset your com­puter to its original factory-set configuration. (Please see page 70.)

Safety Connecting Operation Help Appendix

The Hard Drive

- 27 -

Important Directories

In the following we have listed the most important directories and described their content.

Attention!

Do not delete or modify these directories or their contents since data could
be lost or the functionality of the system could be at risk.

C:\ The master directory of drive C: includes important files required to start Windows.

In the factory setting these files are hidden for safety reasons.

C:\Programs

As the name suggests, in this directory programs install the files belonging to the
application.

C:\Windows

The main directory of Windows.
This is where the files of the operating system are saved.

D:\Driver

This folder includes the drivers required by your computer (pre-installed).

D:\Tools

Here you find additional programs and other documentation for your Nettop PC.

D:\Recover

Here the backup files are located enabling you to recover the factory setting (see
page 51).

- 28 -

The Hard Drive

The Optical Drive

Diagram reference: A1, A2

Loading a Disc:

Attention!

Do not place protective foils or other stickers on your CD’s. To avoid dam­age to your drive, do not use deformed or damaged CD’s. Attention: Do
not use scratched or dirty discs, discs with pieces broken off or discs of poor
quality. Because of the high speeds in the drive the discs might break and
damage your data as well as your drive. Examine the discs before you enter
them. If damage or dirt is visible, you should not use them.
Damage caused by faulty media is excluded from warranty and any repair
will be charged.

1. Push the eject button (Diagram reference, A2) on the right of the optical drive to
open the tray.

2. Place the disc on the tray so that it lays flat with the label facing upward.

3. Push the eject button again to close the tray.

Note

Safety Connecting Operation Help Appendix

Many CD's start automatically when they are inserted. This depends on the
operating system and the corresponding settings.

Playing Back and Retrieving Data from Discs

Your Nettop PC is able to playback and to retrieve Audio CDs, DVD Movies and Data discs.
After loading the disc your operating system will open a selection window with different

options for playback.
If your operating system doesn’t open the selection window you still have the possibility of

access via the

Explorer or Computer.

The Optical Drive

- 29 -

How to Remove a Disc

1. Push the eject button (Diagram reference, A2) at the front of the CD-ROM drive to
open the drawer.

2. Remove the disc and store it in the CD cover in a safe place.

Note

Do not try to remove the CD from the drive while the computer is accessing
the disk.

The Optical Drive as Boot Drive

The optical drives can be used for booting the operating system. If the Nettop PC does not
boot, it is possible that autostart is turned off in the BIOS or the CD is not bootable.

Regional Playback Information for DVD

The playback of DVD movies includes the decoding of MPEG2 videos, digital AC3 audio
data and the deciphering of CSS protected contents.

CSS (sometimes called copy guard) is the name of a data protection program incorporated
by the movie industry as an action against illegal copies.

Among the numerous regulations for CSS licensees the most important ones are the coun­try specific playback restrictions.

In order to facilitate the geographically restricted release of movies, DVD titles are released
for certain regions.
Copyright laws require the restriction of each DVD movie to a certain region (usually the
region, in which it is sold).

DVD movie versions can be published in several regions but the CSS regulations require
that each CSS decipherable system may only be used in one region.

Attention!

The decoding software included with your Nettop PC may be changed for
regional DVD decoding up to five times, after which the drive will only
play DVD movies for the region setting last entered. Changing the region
code after that will require factory resetting which is not covered by war­ranty. If resetting is desired, shipping and resetting costs will be billed to the
user.

- 30 -

The Optical Drive

Subjects Concerning the CD/DVD-Rewriter

Normal Discs are pressed from a digital, glass master and then sealed. In the case of blank
disc, the information is burnt onto the disc with the laser of the Rewriter. Therefore these
discs are more sensitive than normal CDs.

Please avoid the following when using recordable/rewriteable discs - especially blanks ­that have never before been used:

• radiation by direct sunlight (UVA/UVB)

• scratches and damage to the disk surface

• extreme temperatures

Safety Connecting Operation Help Appendix

The Optical Drive

- 31 -

The Card Reader

Diagram reference: M

If your Nettop PC is equipped with a card reader, you can handle different memory card
types. The following table refers to the use of the card reader:

Card type Contacts

Memory Stick
Memory Stick Pro
SD (Secure Digital)
MMC (MultiMediaCard)
XD

If a card is inserted, a free drive will be assigned* by Windows®.

You may need a corresponding adapter for other types of card (not included in the scope
of the delivery).

* Only if this concerns a removable disk.

point downwards if the Nettop Nettop PC is in
a horizontal Position;
point to the left, if the Nettop Nettop PC is in a
vertical Position;

- 32 -

The Card Reader

The Graphics Card

Diagram reference: E

Your computer is fitted with a high performance graphics card, one of the most techno­logically advanced.

The graphic card can, depending on the set resolution, display vertical image playback
frequencies of between 60 Hz and 240 Hz.

You can change the graphics setting using the Display Properties help program in the
Control Panel. The graphics driver will ensure that it will not be possible to set any reso­lution unsuitable for the graphics system at the same time. Recommended vertical scan­ning rates for tubed devices (CRT) are 75 -85 Hz and 60-75 Hz for LCD monitors. Read the
Operating Instructions of your monitor as well.

Personalize appearance and sounds

This program offers you the possibility of adjusting the presentation on your display. This
includes the background image, the screensaver, Active Desktop (web) and additional
settings of your display and your graphics card, for example. The program can be started
in the following way:

• Right mouse click on the Windows interface (Desktop) and left mouse click on Dis­play Properties.

or

• Via Start Ö Control PanelÖ Display Properties with a double-click with the
left mouse button.

Safety Connecting Operation Help Appendix

The Graphics Card

- 33 -

The Sound Card

Diagram reference: K, L

Note

The speaker outputs K are designed for active speaker systems or head­phones. Passive speakers cannot be used or if they are the quality will be
significantly reduced.

By using the external connections you have the possibility to connect your Nettop PC with
a surround system.

Click on the loudspeaker symbol in the strip at the bottom of your screen if you want to
change the basic volume.

Note

Only connect the headphones/earphones to the front connector of your
Nettop PC (diagram reference: L).

Caution!

The use of headphones/earphones with a high volume can lead to lasting
damage to your hearing. Set the volume to the lowest level before reproduc­ing any sound. Start the sound reproduction and increase the volume to the
level that is comfortable for you. Changing the basic settings of the equalizer
can also cause damage to the hearing of the listener.

It can cause damage to the hearing ability of the lis­tener if a device is operated through earphones with an
increased volume for a long period.

- 34 -

The Sound Card

USB Port

Diagram reference: F

Note

Devices connected directly to the USB bus should not draw more than 500
mA.
The voltage output is protected by a fuse (Limited Power Source according
to EN 60950).
Should the devices need more power than this, it will be necessary to pro­vide a hub (distributor / booster).

On the USB it is possible to connect up to 127 devices which correspond to the USB stan­dard (1.1 and 2.0 supported).

The data transfer speed is 1.5 Mbit/s or 12 Mbit/s, depending on the device connected.
USB 2.0 can reach up to 480 Mbit/s.

Note

If possible, always connect your USB devices to the same port where it has
been installed. Otherwise you will get a new ID and your operating system
will ask for a new installation of the driver.

Safety Connecting Operation Help Appendix

USB Port

- 35 -

The Network

Diagram reference: G

Your Nettop PC is provided with a Fast Ethernet-Network connector

You will find further information about networking in the Help section within the Start
menu.

What is a Network?

A network means connecting your Nettop PC to another or several other Nettop PCs. Us­ers can transfer information and data between computers and share resources such as
printers, modems and hard disk drives.

Here are some practical examples:

• You can exchange Email and manage appointments in an
office.

• Users share a printer in a network and save their data
on a central server.

• Share one modem or one ISDN card among computers for Internet access.

• Two or more Nettop PCs can be connected to play network games or share data.

- 36 -

The Network

Wireless LAN

Your Nettop PC is optionally equipped with WLAN. The components (Module, antenna)
are already integrated and activated in your computer. You can turn off the wireless LAN
function with the help of the Windows

This function allows you to create a wireless network link with a partner.

Safety Note

Attention!

Don’t use this feature in environments where highly sensitive devices are
placed such as in hospitals etc. To avoid any interference disable this option
in your device manager.

Conditions

The partner used can be a wireless access point. An access point is a wireless transmitter
that communicates with your notebook and controls access to the network connection
(e.g., a home network or a broadband connection such as DSL).

Wireless access points are often found in offices, airports, universities or Internet cafés.
They offer access to enterprise services and networks or to the Internet.
Access authorizations are normally needed. A fee may be required to use a public ac­cess point. To set up a wireless network to share Internet access, files, and printers at
home, you will need an access point, a router, and a broadband (DSL or cable) modem.
Some access points can also serve as a router and/or a broadband modem. Check with
your retailer to find the best solution for your needs.

A link to another computer with wireless LAN functionality can also be created without
an access point. This will allow you to share files, but you will need an access point and
a router to share an Internet connection. The wireless network link works according to
standard IEEE 802.11 b/g. Other standards (802.11a etc.) are not supported.

The transmission speed (max. 54 Mbp/s) can vary according to distance and other factors.
If for example the other devices support the 802.11b standard the transmission speed can
be max. 11 Mbp/s.

Search for “wireless networking” in Windows Help and Support for more information.

®

Device Manager.

Safety Connecting Operation Help Appendix

The Network

- 37 -

Troubleshooting within the Network

Why does the network environment not show the releases?

The network environment is delayed in time. Check the release by
searching for the respective computer name.

Why does an error message appear when I click on the network envi­ronment?

The computer name must be unique on the network and may
not be the same as the task group.

It appears that the network boards are unable to communicate. What
might be the problem?

Maybe one of the used network boards works with a different
speed (e. g. 10 instead 100 Mbit) and your network computer is
unable to recognize this. If necessary, set the network driver to
the compatible speed.

If two Nettop PCs should be linked you require a cross-link ca-
ble, otherwise use a patch cable.

In addition, check the protocols and the configuration.

The data transmission is incorrect or very slow. What might be the
problem?

Maybe you have the wrong cable (UTP / CAT3 or lower) or the
problem is the proximity of a power cord or another source of
interference.

For further hints on troubleshooting refer to the Windows help under “Network errors”.

- 38 -

The Network

Software

There are many kinds of help and information for using your Nettop PC. This section tells
you where to get help with the Microsoft
and your Nettop PC.

Getting to Know Windows XP

Windows® XP Manual

This printed manual provides general information about the operating system. We rec­ommend that all beginning users or users of previous versions of Windows
formation.

Windows® XP Tour

Windows® XP includes a tour that you can take to familiarize yourself with the operating system.
This tour can usually be found by clicking on the Start menu. You can also find the tour by
selecting All Programs, then Accessories.

Windows® XP Help and Support

An answer to almost every question can be found in this program.
This help function fully covers the Windows operating system.
It is helpful for both beginners and professionals. You can print or bookmark the informa-

tion,
which is categorized into topics. You start like this:

1. Click on

®

Windows® operating system, software programs,

®

read this in-

Safety Connecting Operation Help Appendix

2. Now select

Software

- 39 -

Software Installation

Note

If your operating system is configured so that the installation procedure ac­cepts only signed drivers (default) and software an information screen will
appear.

The software included in delivery is already pre-installed in the factory.

It happens that during installation procedure important files can be
changed or even cancelled. To avoid eventual problems in using
older files after installation, make sure to safeguard your hard disk.

Note

If the automatic start does not work, it is likely that the so-called Autorun
function has been deactivated. Read the respective chapter in Windows
Help on how to activate this function.

An example for the manual installation without the autorun function:

1. Click on and select the item .

2. Now enter the letter of the drive followed by a colon and the program name setup:

3. Click on OK.

4. Follow the instruction given by the program.

- 40 -

Software

Uninstall Software

In order to remove installed software from your Nettop PC, follow the next steps:

1. Click on .

2. Click on

.

3. Then select the following program:

4. Select the respective program, start the de-installation and follow the instructions
on the screen.

Windows Activation

Microsoft is committed to the protection of intellectual property rights and the reduction
of software piracy. Therefore Windows
nology. Your copy of Windows® has already been activated for your Nettop PC.

Product activation is needed if some components of your Nettop PC have been replaced or
you use a non-authorized BIOS. If necessary you can activate Windows® as often as re­quested.

You will probably need to activate Windows
available. This is due to the pre-activated SLP version which runs with a special Product-ID.
However, activation needs your unique Product ID which can be found on the Certificate
of Authenticity sticker on your Nettop PC housing. When you call, please inform your
agent that you are running an OEM-(SLP) version of the software.

®

contains software-based product activation tech-

®

by telephone even if Internet Activation is

Safety Connecting Operation Help Appendix

Software

- 41 -

Product activation on your Nettop PC

In few cases it may still be required to activate Windows®. If activation via the internet is
acknowledged with an error message you should perform the following steps.

1. Please select the telephone activation and click until the related screen appears.

2. Now click on Change Product Key. A new window appears. Enter the product
key. This is located on the Certificate of Authenticity (COA), on the com-
puter’s casing.

3. Acknowledge your entry and follow the instructions on the screen. Notify your Mi­crosoft consultant, if necessary, that you have purchased an OEM license with your
computer.

The BIOS Set-up-Program

In BIOS setup (Basic Configuration) there are a number of configurable parameter settings
available for your Nettop PC. For example, you can change the operating mode of the
interfaces, security features or power management.

Warning!

The Nettop PC is factory pre-set to guarantee optimum operation. Only
modify the parameters if necessary and if you are familiar with the configura­tion options.

Running the BIOS Set-up

You can only run the BIOS configuration program at system start-up. If the Nettop PC has
already started, power it down and then up again. Press the Del key in order to start the
BIOS-SET-UP.

- 42 -

Software

BullGuard Internet Security

The BullGuard Internet Security Package is a combination of the currently most up-to-date
Nettop PC security technologies on the market and thus offers you 24-hour optimum
protection.

BullGuard is already installed, so that additional installation will not be necessary. If you
nevertheless have to carry out an installation (e.g. after system restoration), you will find
the software package on the application/support disc supplied with the machine.

BullGuard Internet Security consists of the following security components:

• Antivirus
The centrepiece of any serious Nettop PC security application, the Antivirus applica­tion screens your e-mails, and scans your hard drives for viruses and malware. The
BullGuard Antivirus combines the highest update frequency in the business with a
no-nonsense user-interface.

• Antispyware*
BullGuard Antispyware protects your Nettop PC from all known kinds of spyware
and adware by searching and cleaning files, registry keys, processes and cookies,
protecting you from identity theft and the loss of personal information.

• Spamfilter*
The BullGuard Spamfilter will protect you from annoying spam and potentially
costly phishing attempts - a key tool in keeping your Inbox free from unsolicited
mail.

• Backup*
Backing up your files has never been easier with both local and online backup. Not
only can you customise the size of your online backup drive to suit your needs ­once uploaded, you can access these files from any computer connected to the
internet anywhere in the world!

• Support*
BullGuard Support is a key component in all BullGuard products. Assistance with all
security related questions available to all users directly from the application. No
FAQ, no automated response – real people and live help.

Safety Connecting Operation Help Appendix

*Information

The Antispyware, Spam filter, Backup and Support components will
only be released at the free registration and will be deactivated after the ex­piry of 90 days.
Procure a BullGuard subscription through the internet link given below, in
order to be able to continue to use this module.

Software

- 43 -

The BullGuard Internet Security Package will be updated with the most up-to-date virus
information for 90 days after the free registration.

The registration window will only appear after your Nettop PC has been restarted. You can
register by entering your email address.

Note

Keep your password in a secure place.

The antivirus software will continue to run after the expiry of 90 days, but it will no longer
be updated, so that your Nettop PC will not be protected against new viruses.

The purchase of various subscriptions through BullGuard is possible in order to always
receive the most up-to-date information and updates.

A subscription can be purchased on the internet and carried out without complications. An
additional release or the entering of a licence is not necessary. Neither changes nor addi­tional settings will have to be made.

The release will take place automatically after the purchase of a subscription.
Read the information about this on the internet at:

https://www.bullguard.com/buy_new.aspx?

Note

The operating system and anti-virus software are automatically updated
when the first online connection is made. These processes usually take a few
minutes, during which time the operating speed of the computer may be af­fected although this is only noticeable on initial start-up.

- 44 -

Software

Safety Connecting Operation Help Appendix

Chapter 4

Customer Service &

Self Help

Subject Page

Data and System Security ...............................................47

System Restore ...............................................................48

FAQ – Frequently Asked Questions .................................52

Troubleshooting ............................................................53

Driver Support ................................................................55

Transport ........................................................................56

Cleaning and Care ..........................................................56

Recycling and Disposal ...................................................56

Upgrades and Repairs ...................................................58

- 46 -

Software

Data and System Security

The programs described below are part of your Windows operating system. You can find
additional information on these programs in the Windows Help file.

Please also read the notes on page 4.

Data Security

Back up data regularly on external media. Windows offers both a Backup program and a
Files and Settings Transfer Wizard.

Both programs are found in Accessories/System Tools within the Start menu. You
should make a backup disk with all your passwords and the operating system’s original
configuration.

Maintenance Programs

You can avoid some hardware and software errors with disk maintenance programs such
as Disk Defragmenter and Disk Cleanup. The program System Information can
also be helpful since it gives you detailed information about your system configuration.
You will find these programs in Accessories/System Tools.

Safety Connecting Operation Help Appendix

Data and System Security

- 47 -

Windows® Update

Windows Update is the online updating of Windows. Use Windows Update to download
elements such as security updates, important updates, the newest help files, drivers and
Internet products from the Internet.

The website is regularly augmented by new content, so that you can download the new­est updates and error corrections at any time, to protect the Nettop PC and guarantee its
functioning.

Windows Update will search through the Nettop PC and provide a list of individual up­dates specially for the configuration of your Nettop PC.

Each update that Microsoft regards as important for the operation of the operating system,
programs or hardware components will be classified as an “important update” and auto­matically selected for installation for you.

Important updates will be provided to remove known problems and to protect the Nettop
PC against known security risks.

Carry out four simple steps, to download the updates needed and to keep your computer
on the current status of technology:

Note

Updates can be done only via the Internet. When downloading updates,
make sure that your Nettop PC is online.

1. Open Windows Update in the Help and Support Center.

2. Click on Search for update.

3. Click on Add to select the desired update and to add it to the updates to be in­stalled, while you are searching through the available updates in each category.
You can also read a complete description of each individual element by clicking on
the Read further Link.

4. Click on Check and install updates, when you have selected all the desired up­dates, and then click on Install now.

- 48 -

Data and System Security

Windows Update Information for Data Security

Windows Update needs certain information about the respective Nettop PC, so that a
suitable list with updates can be provided for you. This information will include the follow­ing:

• Version number of the operating system

• Version number of Internet Explorer

• Version numbers of additional software programs

• Plug & Play identification key of the hardware devices

Windows Update will stand up for the protection of your private data and will not record
your name, address, email address or other forms of personal data. The information col­lected will only be used during the time that you are visiting the website. It will also not be
stored.

Safety Connecting Operation Help Appendix

Data and System Security

- 49 -

System Restore

Windows XP® provides a useful function (System Restore) enabling the storage of the so­called Recovery points.

The system remembers the current configuration as a snapshot and returns to this, if nec­essary. The advantage is that an unsuccessful installation can be cancelled.

Recovery points are created automatically by the system, but they can also be set manu­ally.

You can determine and configure yourself the maximum memory taken up by this. You
find this program in the program file under accessories, system programs.

We recommend setting a recovery point before installing a new software or driver. If the
system does not run stable any longer this enables you usually to return to a workable
configuration without deleting newly created documents. In the next paragraph read your
options for a repair of an incorrect installation.

Correction

Windows XP® includes various functions ensuring that the Nettop PC as well as the in­stalled applications and devices work correctly.

These functions assist you in solving the problems which might occur by adding, deleting
or replacing files required for the functionality of the operating system, the applications
and devices. The recovery function or functions you use depend on the type of occurring
problem or error. For detailed information refer to the Windows help.

Enter the search word “Overview over the repair” in order to evaluate which of the
following functions is the safest way to
correct your problem:

• Backup

• Recreation of device drivers

• Deactivation of the device

• System recreation

• Last configuration known to function

• Protected Mode and system recreation

• Recreation console

• Windows installation disk

- 50 -

System Restore

System Restore powered by Symantec

If your system is not functioning properly and Windows XP System Restore did not solve
the problem, then you should use the Application Support Disc to restore your system.

Limits of the Recovery

• Changes made to the original configuration (RAS, Desktop or Internet settings) and
installed Software will be ignored by this Recovery and will not be reloaded.

• Driver Updates or hardware installed by you will be ignored by this Recovery.

Beware!

All data on drive C will be erased. If necessary, backup all required data on
drive D. (Pay absolute attention to the notes on Page 4 and Page 47).

This recovery will reset your system to its condition at delivery. Printer installations or other
additional software must be reinstalled.

Attention!

Safety Connecting Operation Help Appendix

A backup will no longer be possible if you have deleted the D:\Recover di­rectory or the files located in it. You can copy the FACTORY.GHO file and
all additional FACTXXX.GHS files to external data media, such as CDs or
DVDs, etc, for security.

Carrying out a Restore

1. First, please read the entire Restore section of the Windows Help file.

2. Insert the Support-CD and reboot the Nettop PC.

3. Select the option Boot from CD-ROM.

4. Follow the on-screen instructions.

The Nettop PC restarts to its original factory settings.

System Restore

- 51 -

FAQ – Frequently Asked Questions

When do I have to activate Windows?

Your software has been preactivated in the factory. An activation
will only be required, if ...

... several components are replaced by others.
... you install a new motherboard.
... a different BIOS version has been installed.
... you install the software to another computer.

What is the Windows activation?

Your operating instructions include a chapter about this subject.

How do I perform a data backup?

Make a backup and another backup of selected data to an external
medium (CD-R), to familiarise yourself with the technique.

A backup is unsuitable if you are not able to recover the data, the
medium (CD-R, CD-RW) is defective or no longer available.

- 52 -

Do I still have to install the enclosed CDs/DVDs?

No. Basically all programs are already preinstalled. The disks are
only intended as backup copies.

When is the recovery of the factory setting recommended?

This method should be chosen as the last resort. Read chapter
“System Restore” on page 48 concerning the alternatives possi­ble.

Why is the boot partition missing when booting from the support/
application CD?

The first partition is formatted with the file system NTFS. Com­pared to FAT32 this file system offers more security and a more
efficient access. However, NTFS partitions can only be read from
operating systems supporting this. This is not the case in the
aforementioned CD.

FAQ – Frequently Asked Questions

Customer Service

Troubleshooting

Errors can have simple causes, but sometimes they are caused by faulty equipment. We
would like to give you some ideas to solve common problems. Should these instructions
not lead to success, please feel free to call us.

Localise the Cause

Visibly check all cables and connections. Should all lights be off, check whether all equip­ment is supplied with power.

• Check power points, power cable and all power switches.

• Switch off the Nettop PC and check all cable connections. Check the connections

to peripherals. Do not exchange cables, even though they may look similar. The
polarity in those cables may be different. When it is confirmed that the computer
has power and all connections are correct, turn the computer on again.

Frequent use of the programs Disk Defragmenter and Disk Cleanup will help you to
avoid problems with your operating
system.

The tool "System Information", available in the program folder "System Tools" is also
very useful.

Safety Connecting Operation Help Appendix

Customer Service

- 53 -

Errors and Possible Causes

The monitor is blank.

• Confirm that the system is not in stand-by mode. Press any key on the keyboard to
test this out.

Wrong Date and Time:

• Click the clock on the taskbar and correct the date and time.

After a system restart a new drive letter is assigned to the cards in the card
slots.

• This can happen, when the card reader re-initializes the slots during a system start.
New IDs might be assigned, which can lead to new drive letters for some cards.

No data can be accessed from the optical drive.

• Check whether the disc is inserted correctly.

• Is the optical drive displayed in Windows Explorer? If so, test another disc.

The mouse does not work.

• Check the cable.

• Does your mouse work with other programs?

There is not enough room on the HDD.

• Audio or video recordings need a great deal of memory (between 1 and 2
GB/hour). Safeguard files that you do not need on external media, such as
DVD/CD-Rs or hard drives.

- 54 -

Customer Service

Additional Support

If the suggestions in the above section have not solved your problem, please contact the
service hotline and we will attempt to help you solve the problem. Before you contact the
Technology Centre, however, please have the following information available:

• How is your computer configured?

• What additional peripherals do you use?

• What messages, if any, appear on your screen?

• What software were you using when the error occurred?

• What steps have you already undertaken to solve the problem?

• Have you upgraded or removed drivers or hardware?

• Can you manually repeat the problem?

• If you have been given a customer number previously, please quote this.

Driver Support

This Nettop PC has been extensively tested in our laboratories with a large number of
compatible devices. It fulfils all required standards and complies with the standard “De­signed for Windows”, which certifies utmost compatibility.

However, often the software drivers for individual components are updated from time to
time. This is a regular process provided by the manufacturer to mend possible compatibil­ity problems that may occur with components (e.g., programs or hardware) that were not
tested at the time of your Nettop PC’s manufacture. Driver updates and the latest informa­tion on your product are available on the Internet.

Visit Medion on the Web at www.medion.com

Safety Connecting Operation Help Appendix

Customer Service

- 55 -

Transporting the Nettop PC

Please observe the following guidelines when transporting the Nettop PC:

• To avoid damage during transport, store the Nettop PC in its original packaging.

Cleaning and Care

The lifetime of the Nettop PC can be extended by taking the following measures:

Warning!

There are no user-serviceable or user-cleanable parts inside the Nettop PC
housing.

• Before cleaning, always remove the power plug and all connecting cables. Clean
the Nettop PC with a damp, lint-free cloth. Do not use any solvents, corrosive or
gaseous cleaning agents. Do not use CD-ROM cleaning disks or similar products
that clean the lens of the laser to clean your CD- /DVD-drive.

Recycling and Disposal

Device
At the end of its life, the appliance must not be disposed of in household rubbish. Enquire

about the options for environmentally-friendly disposal

Batteries
Do not dispose of used batteries in the household rubbish! They must be deposited at a

collection point for used batteries.

Packaging
To avoid damage during transport, the Nettop PC is stored in protective packaging. The

packaging is produced mostly from materials which can be disposed of in an environmen­tally friendly manner and therefore can be professionally recycled.

Should you have any questions concerning the disposal please contact your dealer or our
service.

- 56 -

Customer Service

Battery Treatment

Batteries may contain combustible materials. By misuse, this may cause battery leakage,
heat, explosion or ignition, bringing about injury or damage to the device.

Please observe strictly the following matters:

• Keep children away from batteries.
If by any chance, the batteries are swallowed, consult a doctor immediately.

• Do not charge batteries (except rechargeable batteries).

• Do not forcibly discharge batteries.

• Do not short-circuit batteries.

• Do not heat or dispose of in fire.

• Do not disassemble or deform batteries.

Your hands and fingers may be injured, or the liquid of the battery may get into
your eyes or adhere to your skin. If this happens, rinse with a large quantity of wa­ter immediately and consult a doctor.

• Do not expose batteries to strong impact by dropping or throwing the batteries.

• Do not reverse the positive (+) and negative (-) terminals to avoid short-circuit.

• Do not mix used and new or different types of batteries together.

Your equipment may not operate properly. In addition, the battery exhausted first
may be excessively drained (over-discharged).

• Remove promptly the used batteries from the device.

• Replace all batteries with new batteries of the same type at the same time.

• Insulate the terminal parts with tape or the like when storing or disposing of batter-

ies.

• Check that the contacts in the device and on the batteries are clean and clean them
if necessary, before inserting the batteries.

• Do not throw rundown batteries in the domestic refuse! Respect the environment
and throw them in the specific containers for separate collection. If necessary, turn
to your retailer or to our service assistance. Thank you!

Safety Connecting Operation Help Appendix

Customer Service

- 57 -

Upgrades and Repairs

• Only a qualified engineer should perform upgrades and repairs to your Nettop PC.

• If you do not have the necessary qualifications, go to an appropriate Service Engi-

neer. Please contact our Service Centre if you are experiencing technical problems
with your Nettop PC.

Notes for Service Engineers

• Before opening the housing, disconnect the Nettop PC from all power sources and
remove any connecting cables. If the Nettop PC has not been disconnected from
the power outlet before being opened, there is a danger to life through electric
shock. There is also a risk of damage to the components.

• Internal components of the Nettop PC may be damaged by electrostatic discharge
(ESD). Carry out system upgrades and changes in an ESD-protected workshop.
If no such workshop is available, wear an antistatic wrist strap or touch a highly
conductive metal object. Medion can repair damage sustained by inappropriate
handling for a fee.

• Use only original spare parts.

Caution!

Lithium batteries can not handle intense pressure, high temperatures or fire.
There is a danger of explosion if replaced incorrectly. Replace batteries with
a compatible type as recommended by the manufacturer.
Lithium batteries are hazardous waste and require proper disposal. Contact
the Service Centre for additional information on battery disposal.

- 58 -

Customer Service

Notes on Laser Radiation:

• Laser devices of Laser Class 1 to Laser Class 3b may be used in the Nettop PC.
Where the Nettop PC housing remains closed, the device meets the requirements of
Laser Class 1.

• By opening the Nettop PC housing you will gain access to laser devices of up to La-
ser Class 3b.

When removing and/or opening laser devices, the following guidelines must be observed:

• The CD-ROM-/CDRW-/DVD-drives installed contain no user-serviceable parts.

• Only the manufacturer should perform repairs to the CD-ROM-/CDRW-/DVD-drives.

• Do not look into the laser beam, even while wearing optical protection.

• Do not allow yourself to be exposed to the laser beam. Avoid exposure of the eyes

or skin to direct or stray radiation.

Safety Connecting Operation Help Appendix

Customer Service

- 59 -

- 60 -

Customer Service

Safety Connecting Operation Help Appendix

Chapter 5

Appendix

Subject Page

Standards .......................................................................63

Conditions of warranty .....................................................66

Index ................................................................................72

- 62 -

Customer Service

Standards

This Nettop PC meets the requirements of the following standards:

Electromagnetic Compatibility

This Nettop PC meets the following requirements for standards of electromagnetic com­patibility and electrical safety:

EN 55022

EN 55024

EN 61000-3-2

EN 61000-3-3

Electrical Safety

Electrical safety requirements according to the following standards:

EN 60950-1

Information technology equipment - Radio distur­bance characteristics - Limits and methods of meas­urement.

Information technology equipment - Immunity char­acteristics - Limits and methods of measurement.

Limits - Limits for harmonic current emissions (equip­ment input current up to and including 16 A per
phase).

Limits - Limitation of voltage fluctuations and flicker in
low-voltage supply systems for equipment with a
rated current up to 16 A.

Safety of information technology equipment.

Safety Connecting Operation Help Appendix

Ergonomics

Ergonomic requirements according to the following standards:

DIN EN ISO

9241-3

9241-4

9241-8

9241-9

Ergonomic requirements for office work with display
devices:

Part 3: Requirements for visual displays

Part 4: Requirements for keyboards

Part 8: Requirements for colour representation

Part 9: Input devices except keyboards

Standards

- 63 -

Noise Emission

Requirements for noise emission according to the measurement procedure in accordance
with the following standard:

ISO 7779
(ISO 9296)

This Nettop PC fulfils the requirements of noise emissions according to ISO 7779 with
following values:

Operating Mode

Idling

Operating

At bystander position Idling

St bystander position Oper­ating

Acoustics. Measurement of airborne noise emitted by
information technology and telecommunications
equipment.

Max. Sound power level L
clared according to ISO 9296)

4.8

5.2

Max. Sound pressure level L
(declared according to ISO 9296)

40

47

(B/A) (de-

WAd

(dB/A)

pAm

Information about the Regulatory Compliance
according to R&TTE

The following remote equipments may have been supplied with this Nettop PC:

• Wireless LAN (optional)

Due to the capacity of the built-in wireless LAN solution (> 100 mW) the device may only
be used within buildings in France.
Currently none of the other EU-countries have any restrictions. For use in other countries
please obtain information about the applicable regulations locally.

The company declares herewith that these devices are in agreement with the fundamental
requirements and the other relevant terms of the 1999/5/EG Guideline. Complete declara­tions of conformity are available under www.medion.com/conformity

- 64 -

Standards

.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment gener­ates, uses, and can radiate radio frequency energy and, if not installed and used in accor­dance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced technician for help.

Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment. Shielded interface cables, if any,
must be used in order to comply with the emission limits.

Making Copies of this Manual

This manual contains information protected by law. All rights reserved. Duplicating this
information in mechanical, electronic, or any other form, without the written approval by
the manufacturer, is prohibited by copyright law.

Safety Connecting Operation Help Appendix

Standards

- 65 -

Conditions of Warranty for the United
Kingdom

Restricted Warranty

I. General Conditions of Warranty

1. General

This warranty covers defects relating to workmanship and manufacture in MEDION prod­ucts. The period during which this warranty is valid and during which claims against the
warranty can be made to MEDION must be in accordance with the following terms in
order to be considered eligible:

• Is effective from the date of purchase or receipt of the MEDION product from an
authorised seller of MEDION products; and

• expires at the end of the warranty period specified on the warranty card provided
with the product.

For the warranty to be valid, you must:

• provide suitable evidence of purchase, a copy of the original purchase receipt from
an authorised seller of MEDION products is preferred; or

• register your product within 28 days of purchase either online at

www.MEDION.co.uk

included with the product.

Please keep the original purchase receipt and the warranty card in a safe place. MEDION
and its authorised sellers reserve the right to refuse a repair under warranty or a warranty
confirmation if a proof of purchase [or registration of purchase] cannot be established, or
has not been, submitted.

When it is necessary to return your product for repair please ensure that your product is
suitably packed for transportation.

Provided that your product is still within warranty (please check the duration of the war­ranty period as described above) and is eligible for repair or replacement under the terms
of the warranty, to return your product, please telephone MEDION on the service hotline
number. You will be sent a pre-paid transportation box suitable for returning your product
to MEDION. PLEASE MAKE SURE THAT YOU HAVE A BACKUP COPY OF ALL DATA ON THE
PRODUCT BEFORE RETURNING THE PRODUCT TO MEDION. MEDION shall bear the costs
of postage and packaging for returning the product and the transportation risk. However,
if following examination of the defective product in question, MEDION, in its reasonable
opinion, considers that the defect has been caused by:

or by completing and returning the pre-paid registration card

- 66 -

Conditions of Warranty for the United Kingdom

• your operating and/or using the product other than as instructed in the accompa-
nying documentation;

• damage caused in transit as a result of your negligence in packaging of the prod-
uct; and/or

• otherwise than in accordance with the terms of this warranty;

This warranty shall be void and you may be required by MEDION to reimburse MEDION
for the reasonable costs of postage and packaging before MEDION will return the product
to you. If so and you would still like MEDION to repair or replace the product, MEDION
may do so but you will be charged MEDION’s standard rates for repair and replacement
for this service.

Before returning the product, please contact MEDION via the service hotline or via the
internet (www.MEDION.co.uk). You will receive a reference number (RMA No.) on the
warranty card. Please mark the outside of your package to ensure that this reference num­ber is clearly visible. Please submit a letter containing as much detailed information as
possible and, a full description of the defect or fault.

This should include:

• a description of the fault;

• when it occurred, how long it has been evident and how frequently it occurs;

• any errors message(s) displayed when using the product;

• a description of the circumstance(s) and conditions in which the fault occurs; and

• whether it is an intermittent or persistent fault;

This will greatly assist MEDION in identifying the defect, when submitted together with the
defective product.

Unless otherwise instructed by a MEDION representative in all cases, the product must be
returned complete with all parts which were included with the original product. Incom­plete contents of the returned package may lead to a delay in the repair or replacement.
MEDION does not accept any liability for any additionally submitted material(s) which
were not supplied with the original MEDION product.

This warranty does not affect your statutory rights in any way and is subject to the appli­cable legal statutes of the country where the product was sold to you by an authorised
MEDION seller.

Safety Connecting Operation Help Appendix

Conditions of Warranty for the United Kingdom

- 67 -

2. Scope

Subject to any exclusions set out within this warranty, where there is a defect in your
MEDION product covered by this warranty, MEDION will repair or replace the MEDION
product. The decision whether to repair or replace the product will be made solely at the
discretion of MEDION. MEDION may, in its own discretion, replace the product returned
for repair under warranty with a replacement product that is either identical or, in the
event that such product(s) are no longer available, a product of equal or superior specifi­cation and quality.

No warranty is given for batteries or rechargeable batteries or for consumable materials
subject to wear and tear, i.e. for parts which have to be replaced periodically during the
normal use of the product, such as video-projector lamp.

Non critical failures that fall within industry specified tolerances e.g. noise, LCD pixels are
not covered by this warranty. Please consult the appropriate section in your user or in­struction manual for this product for exact specifications and tolerances.

To the extent which is permitted under law, MEDION will accept no liability for burnt-in
images on plasma or LCD products as a result of normal wear and tear during the opera­tion of the product. Please refer to your user or instruction manual for this product for
detailed operating instructions for your plasma or LCD product.

The warranty does not cover errors relating to the playback of data media in an incom­patible format or created with unsuitable software.

If it is found during repair or assessment that the defect concerned is not covered under
warranty, MEDION reserves the right to invoice you for all reasonable costs incurred by
MEDION. These costs will be in relation to the return of the product, including reasonable
administration costs, plus reasonable costs for materials used and labour provided when
repairing or replacing the product. This is subject to MEDION providing you with an esti­mate for carrying out such work prior to costs being incurred and that you have accepted
the estimate.

You are entitled to seek independent advice or consultation relating to your product or
any of MEDION’s findings. MEDION will not be liable for any costs incurred to you when
doing so.

- 68 -

Conditions of Warranty for the United Kingdom

3. Exclusion from warranty

To the extent permitted by law, this warranty shall be void in the event that defects or loss
caused by:

a. failure and damage resulting from the operation of the product in an environment

other than that recommended in the accompanying user or instruction manual
(e.g. in direct sunlight or in a damp room);

b. accidental damage;
c. use other than in accordance with the accompanying user or instruction manual;
d. modifications, conversions, expansions, maintenance and/or repairs made to the

MEDION product by unauthorised repairers or use of unauthorised third party
parts;

e. negligence;
f. virus attack or software errors; or
g. improper transportation or packaging during return of the product.

This warranty will also be considered void if labels or serial numbers of the product or of a
component of the product are modified or made illegible.

To the extent permitted by law, MEDION shall; only be responsible for losses which are a
reasonably foreseeable consequence of the relevant defect in the product; MEDION will
not be responsible for any costs incurred in relation to software configuration; economic
loss; loss of opportunity; loss of income; or loss of data or software arising out of its repair
or replacement of a MEDION product under this warranty.

4. Service Hotline

Before returning the product to MEDION you must contact us using the service hotline or
via the internet (www.MEDION.co.uk). You will receive further instructions for making
your claim under warranty when you call.

The service hotline is available on 362 days in the year, including Sundays and bank holi­days but excluding Christmas day, New Years Day and Easter day. The service hotline is
subject to [national rate] telephone call charges. These charges are subject to change. The
price of your call will be stated at the beginning of the call.

Safety Connecting Operation Help Appendix

Conditions of Warranty for the United Kingdom

- 69 -

II. Special warranty conditions for MEDION PC, notebook,
pocket PC (PDA) and navigation devices (PNA)

The following terms apply to MEDION PC, notebook, desktop, pocket PC and laptop
products and optional items included with such products. If one of these items has a fault,
you also have a warranty claim for its repair or replacement, from MEDION. The warranty
covers the costs of materials and labour for repairing or replacing the defective MEDION
product or the optional item in question.

Hardware connected to your product that was not produced or marketed by MEDION can
invalidate the warranty if MEDION can reasonably demonstrate that damage to the
MEDION product or of the optional item included with the delivery was caused by such
hardware. You are entitled to seek independent advice or consultation relating to your
product or any of MEDION’s findings. MEDION will not be liable for any costs incurred to
you when doing so.

This warranty is restricted in relation to any pre-installed operating system as well as to
application programme software that is included with the MEDION product in question.
This warranty is restricted as follows:

For pre-installed operating system as well as to application programme software included
in the MEDION product, MEDION only guarantees the data media (e.g. the diskettes and
CD-ROMs) upon which this software is delivered and warrants that such data media shall
be free from material and processing defects for a period of 90 days from the date of pur­chase of the MEDION product from an authorised seller of MEDION. MEDION will replace
defective data media free of charge.

Any claims in respect of defective pre-installed operating system as well as to application
programme software are hereby expressly excluded and you should contact the relevant
licensor or copyright owner of the defective software in question. MEDION does not guar­antee that any software supplied with MEDION products will function without interrup­tion, will be free from errors or that it will fulfil your requirements. MEDION does not
guarantee the 100% accuracy of the maps provided with the Navigation device.

It may be necessary to delete all data in the product in order to repair the MEDION prod­uct. PLEASE MAKE SURE THAT YOU HAVE A BACKUP COPY OF ALL DATA ON THE
PRODUCT BEFORE RETURNING THE PRODUCT TO MEDION. To the extent permitted by
law, MEDION excludes all liability for loss of data and MEDION recommends in all cases
that you back up all data on your MEDION product before returning the product to
MEDION.

- 70 -

Conditions of Warranty for the United Kingdom

III. Special warranty conditions for repair on site or re­placement on site

If a claim for repair or replacement on site is included within the terms of the warranty card
provided with the product, the special warranty conditions for repair or replacement of
your MEDION product on site apply.

The following provisions must be made by you for carrying out repairs or replacements on
site:

• MEDION or its authorised personnel must have unrestricted, safe and immediate
access to the products.

• Telecommunication facilities required by MEDION or its authorised personnel for
proper execution of your order, for testing and diagnostic purposes and for reme­dying faults are provided by you at your own expense.

• You are responsible yourself for restoring the application software after the repair
services have been carried out by MEDION or its authorised personnel.

• You must take all other necessary steps to enable MEDION or its authorised per-
sonnel to carry out your order properly.

• You are responsible yourself for connecting and configuring any existing external
peripheral products after MEDION or its authorised personnel have carried out their
repairs.

• The free cancellation period for repairs or replacements on site is 24 hours, thereaf-
ter our reasonable costs resulting from late or missing cancellation shall be invoiced
at your expense.

Safety Connecting Operation Help Appendix

Liability limitations

The contents of this manual are subject to unannounced changes caused by technical
progress. Manufacturer and sales shall not be responsible for any damages which have
been caused as a result of omissions or errors in the information provided in this manual.

Under no circumstances shall we be liable for any of the following:

1. Claims made against you by third parties based on loss or damage.

2. Loss or damage to your blanks, recordings or data.

3. Economic follow-on damage (including lost profit or savings) or associated dam­age even in the case that we have been informed of the possibilities of this type of
damage.

In some countries the exclusion or limitation of accompanying or follow-on damage is not
legally accepted so that the above limitations do not come into force.

Conditions of Warranty for the United Kingdom

- 71 -

Index

A

All programs.......................................20

Ambient temperature ...........................8

Audience ...............................................i

Autorun..............................................40

B

Battery Treatment...............................57

BIOS Setup-Program...........................42

BIOS Utility

Running..........................................42

BullGuard Internet Security.................43

C

Cabling...............................................11

Card reader.........................................32

Care....................................................56

CD-ROM.............................................29

CD-Rom-/DVD-Drive as bootdrive.......30

Cleaning.............................................56

Cleaning agents..................................56

Connecting.........................................11

Headphones ...................................16

Microphone....................................15

Monitor ..........................................13

Power supply..................................17

Sound source /audio input .............15

Speakers/audio output ...................15

USB devices ....................................14

Control panel .....................................20

Correction ..........................................50

Customer service ................................53

D

Data and system security ....................47

Data security...................................4, 47

Directories ..........................................28

Disc drive............................................29

Driver support ....................................55

E

Electrical safety ...................................63

Electromagnetic compatibility............ 63

Ergonomics.......................................... 9

Errors and Possible Causes ................. 54

F

FAQ.................................................... 52

FCC compliance statement ................ 65

Front connectors................................ 13

G

Getting Started .................................. 18

Graphics card..................................... 33

H

Hard drive .......................................... 27

HD ................................... See Hard drive

Help................................................... 39

Hotline............................................... 55

I

Icons .................................................. 20

Included with your PC ......................... 7

K

Keyboard ........................................... 26

Keys ............................................... 26

L

Laser radiation.................................... 59

Liability limitations ............................. 71

License Agreement............................. 19

Localise the Cause.............................. 53

M

Maintenance ...................................... 56

Maintenance programs ...................... 47

Memory Stick..................................... 32

MMC ................................................. 32

Mouse................................................ 25

MultiMediaCard................................. 32

- 72 -

Index

N

Network .............................................36

LAN Access Point.............................37

Troubleshooting .............................38

What is a network? .........................36

Wireless LAN ...................................37

Noise emission....................................64

O

On/off Switch .....................................18

Operation

Mouse ............................................25

Operational safety

Data security.....................................4

Set-up location .................................8

Ambient temperature .......................8

Connecting.....................................11

Cabling...........................................11

Optical disc drive................................29

P

Power

Turning off your computer .............20

Power On ...........................................18

Product activation on your Netbook ...42

Program bar .......................................20

Serial number ....................................... i

Service engineers ............................... 58

Set-up location..................................... 8

Software ............................................ 39

Deinstallation ................................. 41

Installation ..................................... 40

Windows Activation ....................... 41

Sound card ........................................ 34

Standards

Electrical safety............................... 63

Electromagnetic compatibility........ 63

FCC compliance statement ............ 65

Noise emission ............................... 64

Start button ....................................... 20

System recovery

Correction...................................... 50

System Restore................................... 50

T

Task bar ............................................. 20

Transporting ...................................... 56

Troubleshooting ................................ 53

Turn off computer.............................. 20

U

Upgrades and Repairs ........................ 58

USB port ............................................ 35

Safety Connecting Operation Help Appendix

Q

Quality ................................................. ii

R

Recycling and Disposal .......................56

Restore ...............................................51

Running the Bios Setup ......................42

S

SD ......................................................32

Secure Digital .....................................32

W

Warranty............................................ 66

Windows XP

Control Panel ................................. 20

Help ............................................... 20

Help and Support........................... 39

Manual........................................... 39

Tour ............................................... 39

®

Windows
Windows

Desktop ............................. 20

®

Update............................... 48

Wireless LAN ...................................... 37

Index

- 73 -

- 74 -

Index