McDATA Corporation
McDATA® Sphereon™ 4500 Fabric Switch
Product Manager
USER MANUAL
P/N 620-000158-000
(REV B)
McDATA Corporation 380 Interlocken Crescent Broomfield, CO 80021-3464
Corporate Headquarters: 800.545.5773 Web: www.mcdata.com Sales E-mail: sales@mcdata.com
Record of Revisions and Updates
Revision Date Description
620-000158-000 10/2002 Initial release of Manual
Copyright © 2002 McDATA Corporation. All rights reserved.
Printed October 2002
First Edition
No part of this publication may be reproduced or distributed in any form or by any means, or stored in a
database or retrieval system, without the prior written consent of McDATA Corporation.
The information contained in this document is subject to change without notice. McDATA Corporation
assumes no responsibility for any errors that may appear.
All computer software programs, including but not limited to microcode, described in this document are
furnished under a license, and may be used or copied only in accordance with the terms of such license.
McDATA either owns or has the right to license the computer software programs described in this document.
McDATA Corporation retains all rights, title and interest in the computer software programs.
McDATA Corporation makes no warranties, expressed or implied, by operation of law or otherwise, relating
to this document, the products or the computer software programs described herein. McDATA
CORPORATION DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR
A PARTICULAR PURPOSE. In no event shall McDATA Corporation be liable for (a) incidental, indirect,
special, or consequential damages or (b) any damages whatsoever resulting from the loss of use, data or
profits, arising out of this document, even if advised of the possibility of such damages.
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Contents
Preface .............................................................................................................................xi
Chapter 1 Product Manager Overview
Managing the Sphereon ES-4500 Fabric Switch...........................1-2
EFC Management Menu Options...................................................1-3
EFC Manager..............................................................................1-3
Product Manager .......................................................................1-5
Product Manager Description.........................................................1-7
Using the Product Manager ..........................................................1-11
Keyboard Navigation..............................................................1-11
Using Dialog Boxes .................................................................1-11
Illustrations Used in this Manual..........................................1-11
Logging Into the EFC Manager .............................................1-11
Opening the Product Manager ..............................................1-13
Window Layout and Function...............................................1-14
Closing the Product Manager................................................1-33
User Rights ...............................................................................1-33
Backing Up and Restoring Product Manager Data....................1-36
Restoring Data to the EFC Server..........................................1-37
Using QuikSync .......................................................................1-38
Chapter 2 Monitoring and Managing the Switch
Hardware View .................................................................................2-2
Identifying FRUs........................................................................2-2
Monitoring Switch Operation..................................................2-2
Monitoring Hardware Operation............................................2-5
Obtaining Hardware Information...........................................2-7
Using Menu Options...............................................................2-13
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
iii
Contents
Port List View ..................................................................................2-20
Menu Options ..........................................................................2-22
FRU List View .................................................................................2-23
Node List View................................................................................2-24
Menu Options ..........................................................................2-26
Displaying Node Properties...................................................2-27
Performance View...........................................................................2-28
Menu Options ..........................................................................2-29
Bar Graph Display...................................................................2-30
Port Statistics............................................................................2-30
Troubleshooting Tips...............................................................2-35
Button Functions......................................................................2-35
Port Operational States..................................................................2-36
Link Incident Alerts........................................................................2-37
Threshold Alerts .............................................................................2-38
Chapter 3 Configuring the Switch
Configure Identification...................................................................3-2
Procedure....................................................................................3-2
Configure Switch Parameters .........................................................3-3
Switch Parameters.....................................................................3-4
Configure Fabric Parameters ..........................................................3-6
Fabric Parameters......................................................................3-7
Configure Switch Binding...............................................................3-9
Configure Ports.................................................................................3-9
Procedure..................................................................................3-11
Configure SNMP.............................................................................3-13
Procedure..................................................................................3-14
Configure Open Systems Management Server..........................3-16
Configure Feature Key...................................................................3-16
Procedure..................................................................................3-16
Configure Date and Time ..............................................................3-18
Procedure..................................................................................3-18
Configure Threshold Alerts ..........................................................3-20
Procedures................................................................................3-21
Export Configuration Report........................................................3-27
Procedure..................................................................................3-28
Enable SANpilot .............................................................................3-29
Backing Up and Restoring Configuration Data .........................3-29
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Chapter 4 Using Logs
Using Logs......................................................................................... 4-2
Button Function.........................................................................4-2
Expanding Columns................................................................. 4-3
Sorting Entries ...........................................................................4-3
Audit Log .......................................................................................... 4-4
Event Log........................................................................................... 4-5
Hardware Log...................................................................................4-7
Link Incident Log............................................................................. 4-8
Threshold Alert Log....................................................................... 4-10
Chapter 5 Using Maintenance Features
Run Port Diagnostics .......................................................................5-2
Collect Maintenance Data............................................................... 5-2
Execute an IPL .................................................................................. 5-2
Set Online State................................................................................. 5-4
Manage Firmware Versions............................................................5-5
Enable E-Mail Notification .............................................................5-5
Enable Call-Home Notification...................................................... 5-6
Backup and Restore Configuration ...............................................5-7
Backup ........................................................................................5-7
Restore ........................................................................................ 5-8
Reset Configuration.........................................................................5-8
Procedure ...................................................................................5-9
Contents
Chapter 6 Optional Features
Configure Open Systems Management Server............................ 6-2
Procedure ...................................................................................6-2
SANtegrity Features ........................................................................ 6-2
Fabric Binding ........................................................................... 6-3
Switch Binding .......................................................................... 6-4
Enterprise Fabric Mode...................................................................6-9
Features and Parameters Enabled........................................ 6-10
For More Information............................................................. 6-11
Appendix A Product Manager Messages
A .................................................................................................A-1
C.................................................................................................. A-3
D ...............................................................................................A-10
E................................................................................................ A-11
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
v
Contents
F.................................................................................................A-12
I..................................................................................................A-14
L.................................................................................................A-18
M ...............................................................................................A-18
N................................................................................................A-19
P.................................................................................................A-20
R ................................................................................................A-21
S.................................................................................................A-22
T.................................................................................................A-23
U................................................................................................A-27
Y ................................................................................................A-27
Glossary ........................................................................................................................g-1
Index ...............................................................................................................................i-1
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Figures
1-1 EFC Server and Remote Workstation Configuration (Dual Ethernet) . 1-9
1-2 EFC Manager Icon ...................................................................................... 1-12
1-3 Main EFC Manager Window .................................................................... 1-13
1-4 Sphereon ES-4500 Fabric Icon ................................................................... 1-13
1-5 Sphereon ES-4500 Fabric Product Manager Window ........................... 1-14
1-6 Hardware View .......................................................................................... 1-24
1-7 Port List View .............................................................................................. 1-26
1-8 Node List View ........................................................................................... 1-28
1-9 Performance View ...................................................................................... 1-29
1-10 FRU List View ............................................................................................. 1-31
1-11 QuikSync Icon in Windows System Tray ............................................... 1-38
1-12 Iomega QuikSync Dialog Box ................................................................... 1-38
1-13 Iomega QuikSync Dialog Box (Advanced Tab) ..................................... 1-39
2-1 Hardware Operation - Sphereon ES-4500 Fabric Hardware View ....... 2-5
2-2 FRU Properties Dialog Box ......................................................................... 2-8
2-3 Port Properties Dialog Box new graphic ................................................... 2-8
2-4 Switch Properties Dialog Box ................................................................... 2-12
2-5 Configure Date and Time Periodic Synchronization Dialog Box ........ 2-14
2-6 Configure Date and Time Manually ........................................................ 2-15
2-7 Set Online State Dialog Box (Switch is Offline) ...................................... 2-16
2-8 Set Online State Dialog Box (Switch is Online) ...................................... 2-16
2-9 Port Binding Dialog Box ............................................................................ 2-18
2-10 Clear Threshold Alert(s) Dialog Box ....................................................... 2-20
2-11 Port List View .............................................................................................. 2-20
2-12 FRU List View ............................................................................................. 2-23
2-13 Node List View ........................................................................................... 2-24
2-14 Node Properties Dialog Box ..................................................................... 2-27
2-15 Performance View ...................................................................................... 2-29
3-1 Configure Identification Dialog Box .......................................................... 3-2
3-2 Configure Switch Parameters Dialog Box ................................................. 3-4
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
vii
Figures
3-3 Configure Fabric Parameters Dialog Box .................................................. 3-7
3-4 Configure Ports Dialog Box ....................................................................... 3-12
3-5 Configure SNMP Dialog Box .................................................................... 3-15
3-6 Configure Feature Key Dialog Box ........................................................... 3-17
3-7 Configure Date and Time Periodic Synchronization Dialog Box ........ 3-19
3-8 Configure Date and Time Manually ........................................................ 3-20
3-9 Configure Threshold Alerts Dialog Box .................................................. 3-22
3-10 New Threshold Alerts Dialog Box - First Screen .................................... 3-22
3-11 New Threshold Alerts Dialog Box - Second Screen ............................... 3-23
3-12 New Threshold Alerts Dialog Box - Third Screen .................................. 3-24
3-13 New Threshold Alerts Dialog Box - Summary Screen .......................... 3-25
3-14 Configure Threshold Alerts Dialog Box - Alerts Activated .................. 3-26
3-15 Export Configuration Dialog Box ............................................................. 3-28
4-1 Save Dialog Box ............................................................................................. 4-3
4-2 Audit Log ....................................................................................................... 4-4
4-3 Event Log ....................................................................................................... 4-6
4-4 Hardware Log ................................................................................................ 4-7
4-5 Link Incident Log .......................................................................................... 4-8
4-6 Threshold Alert Log .................................................................................... 4-10
5-1 IPL Confirmation Dialog Box ...................................................................... 5-3
5-2 Set Online State Dialog Box (State Is Offline) ........................................... 5-4
5-3 Set Online State Dialog Box (State Is Online) ............................................ 5-5
5-4 Backup and Restore Dialog Box .................................................................. 5-7
6-1 Switch Binding State Change Dialog Box .................................................. 6-5
6-2 Switch Binding Membership List Dialog Box ........................................... 6-7
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Tables
1-1 Operating Status - Status Bar and Switch Status ................................... 1-32
1-2 User Rights for Product Manager Functions .......................................... 1-34
2-1 Port States and Indicators .......................................................................... 2-36
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
ix
Tables
x
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Preface
This publication provides details for using the Sphereon ES-4500
Fabric Switch Product Manager application to monitor, control, and
configure operation for a specific ES-4500 switch. You must access the
Product Manager application for the switch through the EFC
Manager application.
Who Should Use This
Manual
Organization of This
Manual
This publication is intended for data center administrators, LAN
administrators, operations personnel, and customer support
personnel who must monitor and manage product operation.
This publication is organized as follows:
Chapter 1, Product Manager Overview provides an introduction
and overview of the switch Product Manager. It is intended as a
quick reference for using features available through the main
Product Manager window.
Chapter 2, Monitoring and Managing the Switch, describes how to
monitor and manage switch operation using the Product
Manager. This includes status indicators, menu options, dialog
boxes, and performance and error data available through the
Hardware View, Port List View, FRU List View, Node List View, and
Performance Vie w.
Chapter 3, Configuring the Switch, describes how to configure the
switch using options available through the Product Manager’s
Configure menu.
Chapter 4, Using Logs, describes how to access and use logs
through the Product Manager’s Logs menu.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
xi
Preface
Chapter 5, Using Maintenance Features, describes how to use the
maintenance options available for the switch through the Product
Manager’s Maintenance menu.
Chapter 6, Optional Features, describes features that you can
configure through the product manager by enabling purchased
feature keys. Details on the Open Systems Management Server
and the SANtegrity™ features are included.
Appendix A, Product Manager Messages, lists and explains error
messages that may appear while using the Product Manager.
The Glossary defines terms, abbreviations, and acronyms used in
this manual.
An Index is also provided.
Manual Updates Check the McDATA web site at www.mcdata.com for possible
updates or supplements to this manual.
Related
Documentation
Other publications that provide additional information about the
ES-4500 Switch are:
• McDATA Enterprise Fabric Connectivity Manager User Manual
(620-005001)
• McDATA Sphereon 4500 Fabric Switch Installation and Service
Manual (620-000159)
• McDATA Products in a SAN Environment - Planning Manual
(620-000124)
• McDATA FC-512 Fabricenter Equipment Cabinet Installation and
Service Manual (620-000100)
• McDATA OPENconnectors SNMP Support Manual (620-000131)
• McDATA OPENconnectors Command Line Interface User Manual
(620-000134)
xii
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Manual Conventions The following notational conventions are used in this document:
A note presents important information that is not hazard-related.
Preface
!
CAUTION
A caution statement provides essential information or instructions
for which disregard or noncompliance may result in personal
injury, equipment damage, or a loss of data.
WARNING
A warning statement provides essential information on instructions
for which disregard or noncompliance may result in death, sever
personal injury, or substantial equipment damage.
Where to Get Help For technical support, McDATA® end-user customers should call the
phone number located on the service label attached to the front or
rear of the hardware product.
McDATA’s “Best in Class” Solution Center provides a single point of
contact for customers seeking help. The Solution Center will research,
explore, and resolve inquires or service requests regarding McDATA
products and services. The Solution Center is staffed 24 hours a day,
7 days a week, including holidays.
To expedite warranty entitlement, please have your product serial number
available.
McDATA Corporation
380 Interlocken Crescent
Broomfield, CO 80021
Phone: (800) 752-4572 or (720) 566-3910
Fax: (720) 566-3851
E-mail: support@mcdata.com
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
xiii
Preface
Customers who purchased the hardware product from a company other than
McDATA should contact that company’s service representative for technical
support.
Forwarding
Publication
Comments
We sincerely appreciate any comments about this publication. Did
you find this manual easy or difficult to use? Did it lack necessary
information? Were there any errors? Could its organization be
improved?
Please send your comments via e-mail, our home page, or FAX.
Identify the manual, and provide page numbers and details. Thank
you.
❏ E-mail: pubsmgr@mcdata.com
❏ Home Page: http://www.mcdata.com
❏ FAX: Technical Communications Manager (303) 465-4996
Ordering Publications To order a paper copy of this manual, contact your McDATA
representative, or use the contact information listed below.
Phone: (800) 545-5773 and select the option for information on
our complete family of enterprise-to-edge SAN solutions.
Fax: (720) 566-3860.
Trademarks The following terms, indicated by a registered trademark symbol (®)
or trademark symbol (™) on first use in this publication, are
trademarks of McDATA Corporation in the United States, other
countries, or both:
Registered Trademarks
McDATA
Fabricenter
OPENready
®
®
®
Trademarks
Intrepid™
Sphereon™
Fibre Channel Director™
xiv
SANavigator™
SANpilot™
SANtegrity™
OPENconnectors™
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
All other trademarked terms, indicated by a registered trademark
symbol (®) or trademark symbol (™) on first use in this publication,
are trademarks of their respective owners in the United States, other
countries, or both.
Preface
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
xv
Preface
xvi
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Invisible Body Tag
1
Product Manager
Overview
This chapter is an introduction and overview of the Sphereon ES-4500
Fabric Switch Product Manager application. It is intended as a quick
reference for using features available through the main Product
Manager window.
Section Page
Managing the Sphereon ES-4500 Fabric Switch 1-2
EFC Management Menu Options 1-3
Product Manager Description 1-7
Using the Product Manager 1-11
Backing Up and Restoring Product Manager Data 1-36
Product Manager Overview
1-1
Product Manager Overview
1
Managing the Sphereon ES-4500 Fabric Switch
Three options are available for managing the Sphereon ES-4500
Fabric Switch through a user interface:
• The Product Manager application installed on an EFC Server.
Access to the Product Manager must be through the EFC
Manager applications. These applications are installed on the EFC
Server as shipped from the manufacturer.
• The Product Manager application installed on a
customer-supplied server platform that meets specific
requirements. Contact your McDATA representative for these
requirements when ordering this option, called EFCM Lite.
You must also access the Product Manager through the EFC
Manager application. All three applications are shipped on a
software CD as EFCM Lite for installation on your server
platform when you order this option. In contrast to applications
installed on the EFC Server, EFCM Lite does not include support
for the following features:
— The call-home feature.
1-2
— The automatic ZIP drive backup feature through Iomega®
QuikSync.
— The ability to download remote clients from the server or a
website. You must install clients on remote workstations from
the software distribution disk provided with this management
option.
• The SANpilot™ interface. Using a browser-capable PC with an
internet connection to the switch, you can monitor and manage
the switch through the SANpilot interface embedded in the
switch firmware. The interface provides a GUI similar to the
Product Manager application, and supports switch configuration,
statistics monitoring, and basic operation.
To launch the SANpilot interface, enter the switch’s IP address as
the internet uniform resource locator (URL) into any standard
browser. Enter a user name and password at a the login screen.
The browser then becomes a management console. Refer to the
web server interface online help for details on use.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
The default user name for the right to view status and other information
is “operator.” The default user name for the right to modify
configuration data, perform maintenance tasks, or perform other options
is “administrator.” The default password for both user names is
“password.”
• Management using simple network management protocol
(SNMP). An SNMP agent is implemented through the Product
Manager application that allows administrators on SNMP
management workstations to access product management
information using any standard network management tool.
Administrators can assign Internet Protocol (IP) addresses and
corresponding community names for up to six workstations
functioning as SNMP trap message recipients. Refer to the
McDATA OPENconnectors SNMP Support Manual (620-000131) for
more information.
This manual provides details on the Product Manager application for
the Sphereon ES-4500 Fabric Switch only. Also use this manual if you
have EFCM Lite installed on a customer-supplied server platform
(except for those features listed in the preceding paragraphs that are
not supported by this option). This manual does not cover the
SANpilot Interface.
1
EFC Management Menu Options
This user’s guide provides information on the McDATA Sphereon
ES-4500 Product Manager application only. Information on the EFC
Manager application is provided in the McDATA Enterprise Fabric
Connectivity Manager User Manual (620-005001). Following are lists of
options available under the menu bar in all applications. References
are provided to the correct publication for detailed information on
these options.
EFC Manager
View Tabs •Products
Product Menu •New
Following are options available through the EFC Manager. For more
information, refer to Chapter 3 of the McDATA Enterprise Fabric
Connectivity Manager User Manual (620-005001).
•Fabrics
EFC Management Menu Options
1-3
Product Manager Overview
1
• Open
• Delete
• Modify
• Properties
• Logout
• Exit
Fabrics Menu • Rename
• Persist Fabric Topology
• Unpersist Fabric Topology
• Export Fabric Topology
• Show Route
• Hide Route
• Show Zone Members
• Show View Port
1-4
• Show Fabric Tree
• Enterprise Fabrics Mode (active if SANtegrity™ features installed)
• Fabric Binding (active if SANtegrity™ features installed)
View Menu • User Sessions
• Zoom
— In
— Out
— Default
— Fit in View
• Layout Icons
• Circular
• Spring
• Center in Topology
• Clear ISL Alert
• Clear All ISL Alerts
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
• Enable Fly Over Display
Configure Menu • Users
• Nicknames
• Sessions
• Operating Parameters (Switch and Fabric)
• SNMP Agent
• Activate Zone Set
• Zoning Library
• Advanced Zoning
Logs Menu • Audit Log
• Event Log
• Session Log
• Product Status Log
• Fabric Log
Product Manager Overview
1
Maintenance Menu • Configure E-Mail
• Test Remote Notification
• Configure Ethernet Events
• Configure Call Home Event Notification
Help • Contents
• About
Product Manager
Following are options available through the Product Manager
application for your switch. For more information on these options,
refer to Menu Bar on page 1-14 in this manual.
View Tabs • Hardware
• Port List
• Node List
• Performance
• FRU List View
EFC Management Menu Options
1-5
Product Manager Overview
1
Product Menu • Port (options available when port is selected)
— Port Properties
— Node Properties
— Port Technology
— Block Port
— Enable Beaconing
— Clear Link Incident Alert(s)
— Reset Port
— Port Binding
— Clear Threshold Alert(s)
• FRU
— FRU Properties
• Clear System Error Light
• Enable Unit Beaconing
• Properties
1-6
• Close
Configure Menu • Identification
• Operating Parameters
— Fabric Parameters
— Switch Parameters
• Switch Binding (These options are only available if SANtegrity is
installed)
— Change State
— Edit Membership
• Ports
• SNMP Agent
• Management Server
• Features
• Date/Time
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
• Threshold Alerts
• Export Configuration Report
• Enable Web Server
• Enable Telnet
Logs Menu • Audit Log
• Event Log
• Hardware Log
• Link Incident Log
• Threshold Alert Log
Maintenance Menu • Port Diagnostics
• Data Collection
• IPL
• Set Online State
• Firmware Library
Product Manager Overview
1
• Enable E-Mail Notification
• Enable Call Home
• Backup and Restore Configuration
• Reset Configuration
Help Menu • Contents
• About
Product Manager Description
The Product Manager for the Sphereon ES-4500 Fabric Switch is a
Java-based graphical user interfaces (GUI) that provides in-depth
management, configuration, and monitoring functions for individual
switches and their field-replaceable units (FRUs). Although the
Product Manager is accessed from the Enterprise Fabric Connectivity
(EFC) Manager application, it is a separate application.
In contrast to the Product Manager, the EFC Manager enables
administrators to monitor operational status for all products and
Product Manager Description
1-7
Product Manager Overview
1
Fibre Channel fabrics managed by an EFC Server. The EFC Manager
also provides tools to administer user and product access to the EFC
Manager and Product Manager. Refer to the McDATA Enterprise
Fabric Connectivity Manager User Manual (620-005001).
The Product Manager provides graphical views of switch hardware
components and displays of component status. By positioning the
cursor on icons, graphics, panels, and other visual elements in these
views and clicking the left or right mouse button, you can quickly
manage and monitor the switch on your network.
Access the switch Product Manager by double-clicking any switch
product icon on the EFC Manager’s Products View or the Topology tab
of the Fabrics View.
You can install the EFC Manager and Product Manager applications
on remote workstations, as shown in Figure 1-1, using any standard
web browser. For instructions, refer to the appendix in the McDATA
Enterprise Fabric Connectivity Manager User Manual (620-005001) that
pertains to the operating system of your workstation.
Install the EFCM Lite on a customer-supplied server platform using
the instructions provided with the applications for that platform.
1-8
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
SNMP Management
Workstation(s)
S
P
H
E
R
E
O
N
4500
T
M
Remote User
Workstation(s)
10/100 Mbps Ethernet Hub
Status
M
ID
M
D
IX
1
2
SUPER
3
4
5
6
7
8
13
9
STACK
14
10
15
11
12
16
17
18
TCVR
19
20
21
22
Packet
23
24
C
o
l
lisio
n
Pow
e
r
S
up
erS
E
n
try
Switch
3C
o
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ta
ck
II
H
ub
Internet
Connection
Product Manager Overview
1
Corporate LAN
10/100 Mbps
EFC Server
Web Server
Figure 1-1 EFC Server and Remote Workstation Configuration (Dual Ethernet)
Using the Product Manager, you can:
• Back up and restore configuration data.
• Clear the system error indicator.
• Configure Fibre Channel operating parameters for the fabric,
such as, R_A_TOV, E_D_TOV, switch priority, and interop mode;
and for switch, such as, preferred and insistent domain ID,
rerouting delay, and domain RSCNs.
• Configure individual ports with a port name describing the node
attached to the port.
• Configure keys for new features.
• Configure interoperability mode for open switch fabrics.
• Configure LIN alerts.
Product Manager Description
1-9
Product Manager Overview
1
• Configure nickname to display instead of WWN for switch and
attached nodes.
• Configuring Port Binding.
• Configure SNMP trap recipients and community names.
• Configure Switch Binding (if installed)
• Configure Open Systems Management Server features (if
installed).
• Configure the switch name, location, description, and contact
person.
• Control individual Fibre Channel ports by blocking/unblocking
operation, enabling LIN alerts and port binding, and running
internal and external loopback diagnostics.
• Display field replaceable unit (FRU) properties such as the FRU
name, physical position in the switch (chassis slot number), active
failed state, part number, and serial number.
• Display information for individual Fibre Channel ports, such as
the port name, port number, Fibre Channel address, operational
state, type of port, and login data.
1-10
• Display information on nodes attached to ports.
• Display port performance and statistics.
• Display vital product data for the switch, such as the system
name, description, contact person, location, status, model
number, firmware and EC level, and manufacturer.
• Enable beaconing for ports and the switch unit.
• Monitor the operational status of the switch and each of its
hardware field-replaceable units.
• Perform an initial program load (IPL).
• Perform maintenance tasks for the switch including maintaining
firmware levels, administering the Call-Home feature, accessing
the switch logs, and collecting data to support failure analysis.
Call-Home may not be available if you are using a customer-supplied
server platform for the EFC Management applications.
• Reset port operation.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
• Run port diagnostics.
• Set the date and time on the switch.
Using the Product Manager
This section provides a general overview of the Product Manager and
its functions. For details on performing specific tasks and using
specific dialog boxes, refer to the appropriate chapters in this manual.
Product Manager Overview
1
Keyboard Navigation
Using Dialog Boxes
Illustrations Used in this Manual
Logging Into the EFC Manager
Use standard keyboard navigation in dialog boxes. For example, use
the Ta b, arrow, and backspace keys to move through dialog box fields
and the Enter key to perform default button functions.
Buttons such as OK, Activate and Close or Cancel initiate functions in a
dialog box. There is a difference between the OK and Activate buttons.
The OK button saves the data you entered and closes the dialog box.
The Activate button saves the data you entered without closing the
dialog box, unless there is a Close button in which case, Activate saves
the information without closing the box. There is also a difference
between the Close and Cancel buttons. The Close button closes the
dialog box and saves the data you entered. The Cancel button cancels
the operation and closes the dialog box without saving the
information you entered.
Figures containing EFC Manager and Product Manager screens in
this manual are included for illustration purposes only. These
illustrations may not match exactly what you see through your server
or workstation. Title bars have been removed from the illustrations
and fields in the illustrations may contain different data than in
screens displayed on your system.
To open the Product Manager, you must first log into the EFC
Manager.
1. Perform one of the following steps:
• If you are using the EFC Server, the EFC Manager application
automatically starts when you power on or reboot the EFC
Server. If you reboot or switch on the EFC Server and the EFC
Manager login screen displays, skip to step 3 to log in.
Using the Product Manager
1-11
Product Manager Overview
1
• If you are using a remote user workstation, follow steps 2
through 5.
• If the EFC Manager window displays already, skip to Opening
the Product Manager on page 1-13.
2. Perform one of the following steps if you are using a remote user
workstation (a network PC with a remote client installed) and the
EFC Manager login screen or EFC Manager window is not
displayed. If the login screen is displayed, go to step 3.
• Start the EFC Manager and display the login screen by
double-clicking the EFC Manager icon on the desktop.
Figure 1-2 EFC Manager Icon
The EFC Manager login screen displays.
• If the EFC Manager window is open (Figure 1-3) and you need
to log in as another user or access a different EFC Server, select
Logout from the Logout or Logout/Exit menu on the menu bar to
display the login screen. Go to step 3.
1-12
3. When the EFC Manager login screen displays, enter your user
name and password. The default user name is Administrator and
password is password unless changed by your system
administrator.
The default user name for the right to view status and other information
is “operator.” The default user name for the right to modify
configuration data, perform maintenance tasks, or perform other options
is “administrator.” The default password for both user names is
“password.”
If the EFC Manager window is open (Figure 1-3) and you need to log in
as another user or access a different EFC Server, select Logout from the
Logout or Logout/Exit menu on the menu bar to display the login screen.
4. In the EFC Server box on the login screen select the EFC Server
where you want to connect. Note that if you are logging into an
EFC Server locally, localhost is the EFC Server name. Type in the
network address of the server if it is not in the list.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
5. Click Activate or press the Enter key on your keyboard.
The main EFC Manager window displays showing the Product
View.
1
Figure 1-3 Main EFC Manager Window
Opening the Product Manager
Figure 1-4 Sphereon ES-4500 Fabric Icon
To open the Product Manager, double-click the product icon in the
Product View or right-click the icon and select Open.
The Product Manager displays showing the default Hardware View.
Figure 1-5 shows the Sphereon ES-4500 Fabric Hardware View.
Using the Product Manager
1-13
Product Manager Overview
1
View PanelMenu Bar
Status Bar
Window Layout and Function
1-14
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Figure 1-5 Sphereon ES-4500 Fabric Product Manager Window
Note that the EFC Manager window is still available as a separate window.
You can drag the Product Manager window away from the EFC Manager
window and view both windows on your PC desktop or minimize one or
both of them to icons if desired. You can have a maximum of four Product
Manager windows open concurrently.
The main Product Manager window is divided into four main areas
as shown in Figure 1-5 on page 1-14: menu bar, view tabs, view panel,
and status bar. Use features in these panels to configure switch
operation, monitor performance, and access maintenance features.
Menu Bar The menu bar on the Product Manager window displays tabs for the
following menus:
• Product
• Configure
• Logs
Product Manager Overview
• Maintenance
• Help
Click one of the tabs to display a list of menu options. Click an option
to open a dialog box that allows you to perform configuration and
maintenance tasks and view logs. If a menu option contains a check
box, click in the box to add a check mark and enable a function. Click
a check box containing a check mark to remove the check mark and
disable the function.
Product Menu
Select one of the following options from the Product menu.
Port
This provides a secondary port menu only when the Hardware
View, Port List View, or Performance View displays in the view
panel. To use this menu for a specific port, click a port in the
Hardware View, a port’s row in the Port List View, or a port’s bar
graph in the Performance View. The menu contains options which
are identical to those that display when you right-click the port,
port row, or port bar graph in those views. For detail on these
options refer to Port Menu on page 2-16.
1
FRU
Click a power supply module/fan in the Hardware View only and
select FRU from the Product menu to display the FRU Properties
menu option. These displays the properties dialog box for the
FRU. The FRU Properties dialog box can also be displayed when
you double-click the FRU in the Hardware View. For details on
these options refer to Displaying FRU Information on page 2-7.
Clear System Error Light
Select this to turn off the amber system error LED, located below
the green/blue power LED on the switch front bezel.
Enable Unit Beaconing
Click the check box to toggle unit beaconing on or off. When the
check box has a check mark, unit beaconing is on, and the amber
system error light on the switch front bezel blinks to help users
locate the actual unit in an equipment room. When you click the
check box to remove the check mark, unit beaconing is disabled
and the amber LED goes out. You can only enable beaconing if
there are no system errors (the system error light is off).
Using the Product Manager
1-15
Product Manager Overview
1
Properties
Click to display the Switch Properties dialog box. This dialog box
contains the switch name, description, location, and contact
person configured through the Configure Identification dialog box.
Also included is other product information as detailed in Switch
Properties. You can also display this dialog box by
double-clicking an area on the illustration in the Hardware View,
away from a hardware component.
Close
Select this option to close the Product Manager window.
Configure Menu
Click on the Configure menu on the menu bar to display a menu that
lists the following options. For detailed information on using these
options, refer to Chapter 3, Configuring the Switch.
Identification
Select this option to display the Configure Identification dialog box.
Enter the following information in this dialog box:
— Name - Assign a product name. Note that you can set this
name as the nickname for the switch’s WWN, using the Set
Name as Nickname check box. The nickname then displays
instead of the WWN in Product Manager views.
1-16
— Description - Assign a unique product description.
— Location - Describe the product’s location.
— Contact - Assign a contact either by name, phone number, or
e-mail address.
This information displays in the identification table at the top of the
Hardware View and in the EFC Manager Product View, if the Product View
is configured to display names.
Switch Operating Parameters
Use dialog box to set parameters on the switch for fabric
operation. Set other fabric operating parameters, such as
preferred domain ID (1 to 31) and Domain RSCNs. In addition,
you can also enable the rerouting delay feature. Refer to Configure
Switch Parameters on page 3-3 for more information on
configuring the switch priority and rerouting delay.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
Fabric Operating Parameters
Use this dialog box to set parameters for fabric operation. In this
dialog box, you can set the resource allocation time-out value
(R_A_TOV) and error detect time-out value (E_D_TOV) in
tenth-of-a-second increments, as well as other fabric operating
parameters, such as switch priority level (Principal, Default, or
Never Principal) and interop mode. You must take the switch
offline through the Set Online State dialog box to configure these
parameters.
Switch Binding
This submenu provides two options if the SANtegrity feature is
installed through the Configure Feature Key dialog box: Change
State and Edit Membership List. Selecting Change State displays the
Switch Binding State Change dialog box where you can activate
Switch Binding according to a specific connection policy (Restrict
E_Ports, Restrict F_Ports, or All Ports). Edit Membership List
allows you to create a list of switches and devices that you want
to allow exclusively to attach to switch ports. For details, refer to
Configure Switch Binding on page 3-9.
Ports
Select this option to display the Configure Ports dialog box. For
each port you can provide a name, block or unblock operation,
configure port binding, enable LIN alerts for each port, enable
Fabric Address Notification (FAN), define a type (G, F, E, Gx, and
Fx), and enable port binding.
1
Ports are automatically configured as G_Ports if no device is connected,
F_Ports if a device is connected, E_Ports if a switch is connected, and
FL_Port if connected to a loop device.
SNMP Agent
Select this option to display the Configure SNMP dialog box. Use
this dialog box to configure network addresses and community
names for up to six SNMP trap recipients. Also authorize write
permissions to enable SNMP management stations to modify
writable MIB variables. In addition, you can enable authorization
traps to be sent to management stations when unauthorized
stations request access to switch SNMP data.
Using the Product Manager
1-17
Product Manager Overview
1
Management Server
Select this option to display the Configure Open Systems
Management Server dialog box, if this feature is enabled for the
switch. Use this to configure an open systems inband
management program to function with the switch. To use these
procedures, you must have enabled the Open Systems
Management Server through the Configure Feature Key dialog box.
Features
Displays the Configure Feature Key dialog box. Use this dialog box
to enter a feature key to enable optional features that you have
purchased for the switch.
Date and Time
Select this option to display the Configure Date and Time dialog
box. Use this option to set the current date and time in the switch.
When the Periodic Date/Time Synchronization check box is checked,
the Date and Time fields are greyed out (disabled), and the EFC
Server date and time periodically synchronizes the switch date
and time. If the Periodic Date/Time Synchronization check box is not
checked, you can set the date and time in the dialog box fields
manually.
1-18
Threshold Alert(s)
Select this option to configure threshold alerts for ports. A
threshold alert notifies users when the transmit (Tx) or receive
(Rx) throughput reaches specified values for specific switch ports
or port types (E_Ports F_Ports, or FL_Ports). Using this option,
you can configure:
— A name for the alert.
— A threshold type for the alert (Rx, Tx, or either).
— Active or inactive state of the alert.
— Threshold criteria. This includes configuring the threshold as
the percent of port traffic capacity utilized (% utilization). You
must also configure the time interval during which the
throughput is measured and the maximum cumulative time
that the throughput percentage threshold can be exceeded
during this time interval before an alert is generated.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
Export Configuration Report
Select this option to display the Export Configuration Report dialog
box, which enables you to specify a file name in which to save an
ASCII text file containing all current user-definable configuration
options in a printable format. Note that this file cannot be read
back into the Product Manager in order to set configuration
parameters.
Enable SANpilot
Select this option place a check mark in the check box to enable
the SANpilot Interface on the switch. Select the option again to
remove the check mark and disable the SANpilot Interface. When
disabled, users at remote workstations cannot access the
interface.
Logs Menu
Place the cursor over the Logs menu to display a menu that lists the
following options. For detailed information on using these dialog
boxes, refer to Chapter 4, Using Logs.
Audit Log
This log provides a record of all configuration changes made on
the switch. Each entry displays the date and time of the change, a
description of the change, the source of the change (such as the
EFC Server or SNMP management station), and an identifier for
the source, such as the IP address of the EFC Server or SNMP
management station.
1
Event Log
Select this option to display the switch event log. This log
provides a record of significant events that have occurred on the
switch, such as hardware failures, degraded operation, and port
problems. Each entry includes the date and time of the event, a
reason code for the event, the severity level, a brief description,
and up to 32 bytes of supplementary event data. Refer to the
McDATA Sphereon 4500 Fabric Switch Installation and Service
Manual (620-000159) for more information.
Hardware Log
This log displays information on FRUs inserted and removed
from the switch. Each log entry includes the name of the FRU
inserted or removed, the slot position relative to identical FRUs
Using the Product Manager
1-19
Product Manager Overview
1
installed, whether the FRU was inserted or removed, the FRU
part number and serial number, and the date and time the FRU
was inserted or removed.
Link Incident Log
The link incident (LIN) log displays the most recent incidents
with their date and time, port number, and description of the
incident. A link incident can be one of several conditions detected
on a fiber optic link. For a list of events that may cause a link
incident to be written to the log, refer to Link Incident Log on
page 4-8.
Threshold Alert Log
This log provides notifications of threshold alerts. Besides the
date and time that the alert occurred, it also displays information
that was configured through the Configure Threshold Alert(s)
option under the Configure menu. This includes the alert name,
port for which the alert is configured, the type of alert (transmit
throughput, receive throughput, or both), threshold utilization of
traffic capacity, minutes the threshold was configured for, and the
configured time interval for the threshold. For more details on
this log, refer to Threshold Alert Log on page 4-10.
1-20
Maintenance Menu
Click on the Maintenance menu on the menu bar to display a list of the
following options. For detailed information on using these dialog
boxes, refer to Chapter 5, Using Maintenance Features.
Port Diagnostics
This option displays the Port Diagnostics dialog box. Use this
dialog box to run internal and external loopback tests on ports.
Refer to the McDATA Sphereon 4500 Fabric Switch Installation and
Service Manual (620-000159) for instructions.
Data Collection
This option displays the Save Data Collection dialog box. Use this
dialog box to collect maintenance data into a file. This file is used
by support personnel to diagnose system problems. Refer to the
McDATA Sphereon 4500 Fabric Switch Installation and Service
Manual (620-000159) for instructions.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
IPL
Select this option to initiate an initial program load on the switch.
A dialog box displays to allow you to confirm the IPL. Note that
an IPL does not affect any configuration settings done through
the Product Manager. Port operation is interrupted during the
IPL.
Refer to the Execute an IPL on page 5-2 for more information.
Set Online State
Select this option to display the Set Online State dialog box. Use
this dialog box to change the online state of the switch to offline
or online.
Firmware Library
Select this option to display the Firmware Library dialog box. This
dialog box displays all firmware versions currently installed on
the EFC Server that can be downloaded to directors. Use this
dialog box to add a new firmware version to the EFC Server hard
disk, modify the description displayed for an existing version,
delete a version from the PC, or download (send) a version for
operation on a switch. For additional information on using this
option, refer to the McDATA Sphereon 4500 Fabric Switch
Installation and Service Manual (620-000159).
1
Enable E-Mail Notification
The Simple Mail Transfer Protocol (SMTP) server and e-mail
recipient addresses are configured in the EFC Manager
application (not in the switch’s Product Manager). E-mail
notification is also initially enabled in the EFC Manager for all
directors managed by the EFC Manager. Note, however, that the
E-Mail Notification option on the Product Manager’s Maintenance
menu must be enabled (checked) for e-mail notification to occur
for the specific switch.
The default setting for the Enable E-Mail Notification function is
enabled (checked). To disable the function, select Enable E-Mail
Notification from the Maintenance menu to clear the check box.
For additional information on using this option, refer to Enable
E-Mail Notification on page 5-5.
Using the Product Manager
1-21
Product Manager Overview
1
Enable Call Home Notification
The default setting for the Enable Call Home Notification function is
disabled (unchecked).
Select Enable Call Home Notification from the Maintenance menu to
enable the call-home function for the switch.
The parameters of the call-home feature are configured in
Windows. Refer to the McDATA Sphereon 4500 Fabric Switch
Installation and Service Manual (620-000159) for instructions.
At the bottom of the EFCM Fabric Manager window is an icon
that indicates whether the Call Home feature is enabled. An X
over the telephone icon indicates that the Call Home feature is
disabled in the product manager or in the EFC Manager.
The call-home feature may not be available if you are using a
customer-supplied server platform for the EFC Management
applications.
Backup & Restore Configuration
Select this option to save the product configuration stored on the
switch to the EFC Server hard disk or to restore the configuration
data from the EFC Server. Only a single copy of the configuration
is kept on the server.
1-22
This backup is primarily for single-CTP systems, where a backup
is needed to restore the configuration data to a replacement CTP
card. You cannot modify the location or the file name of the saved
configuration.
For additional information on using this option, refer to Backing
Up and Restoring Configuration Data on page 3-29.
You can only restore the configuration to a switch with the same IP
address.
Reset Configuration
Select this option to reset all switch configuration data back to the
factory defaults. A confirmation dialog box displays with a
warning upon selecting the option. For additional information on
using this option, refer to Reset Configuration on page 5-8.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
WARNING
This operation resets all configuration including any optional
features that have been installed. You will need to re-enter your
feature key to enable all optional features after resetting the
configuration.
Help Menu
Click on the Help menu on the menu bar to display a list of the
following options.
Contents
Select this option to display the Help window. The Help window
contains Contents, Index, and Glossary buttons and hypertext--
linked items to help you quickly navigate through information.
Use the forward (>) and back (<) buttons to scroll forward and
backward through the displayed help frames. Exit the help
feature at any time by clicking the Close icon at the top of the Help
window.
About
Select this option to display the version number for the Product
Manager and copyright information.
1
View Tabs Click one of the view tabs across the top of the Product Manager
window to display the following views in the View panel.
• Hardware
• Port List
• Node List
• Performance
• FRU List
View Panel Views, selected from the view tabs, display under the tabs in the view
panel.
Hardware View
The Hardware View is the default view that displays in the view panel
when you open the switch Product Manager. To return to this view
from another view, click the Hardware View tab. Refer to Figure 1-6 on
page 1-24 for an example of this view.
Using the Product Manager
1-23
Product Manager Overview
1
Figure 1-6 Hardware View
1-24
In the Hardware View, colored indicators reflect the status of actual
LEDs on the switch FRUs. The status bar displays a symbol to
represent the most degraded status currently reported by any of the
switch FRUs. For example, for a port failure, indicated by a blinking
red and yellow diamond on a port, a yellow triangle displays on the
status bar to indicate a degraded condition. However, if a blinking
red and yellow diamond displays over both power supplies, the
status bar displays a blinking red and yellow diamond, which
indicates a failure requiring immediate attention. For an explanation
of the different status symbols and the reasons they display in the
Hardware View or Port List View, refer to the table under Monitoring
Hardware Operation on page 2-5.
Switch Menu
Double-click the switch graphic away from a FRU to display the
Switch Properties dialog box. Right-click a hardware graphic away
from a FRU to display the following options:
• Switch Properties
• Enable Unit Beaconing
• Clear System Error Light
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
• IPL Switch
• Set Switch Date and Time
• Set Switch Online State
For details on menu options, refer to Switch Menu on page 2-13.
For details on navigating and monitoring via the Hardware View, refer
to Hardware View on page 2-2.
Port Menu
Double-click a port to display the Port Properties dialog box.
Right-click a port to display the following options:
• Node Properties
• Port Technology
• Block Port
• Enable Beaconing
• Diagnostics
• Clear Link Incident Alert(s)
1
• Reset Port
• Port Binding
• Clear Threshold Alert(s)
Note that these same options are available when you click a port on
the Hardware View and select the port secondary menu from the
Product menu on the menu bar.
For Node Properties, if a node is not logged in a message box displays
indicating that node information is not available.
For details on menu options, refer to Port Menu on page 1-25.
For details on navigating and monitoring via the Hardware View, refer
to Hardware View on page 2-2.
Port List View
Select the Port List View tab. Displays a table (Port List View) of data
on all Fibre Channel ports in the switch. This data includes the port
number, port name, blocked configuration state, operational state
(such as online or failed), type of port, and any link incident alerts.
Figure 1-7 shows an example of the Port List View.
Using the Product Manager
1-25
Product Manager Overview
1
Figure 1-7 Port List View
1-26
The Port List View displays information about all ports installed in the
switch. All data is dynamic and updates automatically. Double-click
any row in this view to display the Port Properties dialog box for the
port.
Right-click a port row to display the same menu options that display
when you right-click a port in the Hardware View or a port’s bar graph
in the Performance View. These include:
• Port Properties
• Node Properties
• Port Technology
• Block Port
• Enable Beaconing
• Port(s) Diagnostics
• Clear Link Incident Alert(s)
• Reset Port
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
• Port Binding
• Clear Threshold Alert(s)
Note that these options are also available when you click a port row
and select the Port secondary menu from the Product menu on the
menu bar.
For details on these menu options, refer to Port Menu on page 2-16.
For details on navigating and monitoring via the Port List View, refer
to Port List View on page 1-25.
Node List View
Select Node List from view tabs. Figure 1-8 on page 1-28 shows an
example of the Node List View. Displays a table of information (Node
List View) about the node attachments to existing ports, sorted by
port number. Information includes the switch port number, port or
node addresses, node type, port world wide name, unit type, and
BB_Credit.
Double-click a port row to highlight it and display the Node Properties
dialog box for that port.
Right-click a port row to display the following menu options:
1
• Node Properties: Displays the Node Properties dialog box.
• Port Properties: Displays the Port Properties dialog box.
• Define Nickname. Displays the Define Nickname dialog box, where
you can define a nickname to display for the attached device
instead of the device's 8-byte WWN.
• Display options. Allows you to display attached devices listed
under the Port WWN column in the Node List View by the device’s
nickname configured through the Define Nickname menu option
or the device's WWN.
Using the Product Manager
1-27
Product Manager Overview
1
Figure 1-8 Node List View
1-28
Note that these options are also available when you click a port row,
then select the Port secondary menu from the Product tab on the menu
bar.
For details on navigating and monitoring via the Node List View, refer
to Node List View on page 1-27.
Performance View
Select the Performance view tab. Figure 1-9 shows an example of the
Performance View. This view provides a graphical display of
performance for all 24 ports. The top portion of the Performance View
displays bar graphs that show the level of transmit/receive activity
for each port. This information updates every five seconds. Each bar
graph also shows the percentage link utilization for the port. A red
arrow marks the highest utilization level reached since the
Performance View was opened. If the system detects activity on a port,
it represents minimal activity with at least one bar.
When an end device (node) is logged into a port, moving the cursor
over the port’s bar graph in the Performance View highlights the graph
and displays a message with the world-wide name of the connected
node. If the connected node has more than one port, this is the
world-wide name of the specific port on the node. When a port is
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
functioning as an expansion port (E_Port), the message is “E_Port.”
When a port is not logged into an end-device (not functioning as an
F_Port) or to another switch (not functioning as an E_Port), the
message is the port’s current online state. When the port is logged
into an end device (functioning as an F_Port), the message is the
WWN of the device. A port can also function as an FL_Port.
1
Figure 1-9 Performance View
Right-click a bar graph to display a menu of port-related actions. The
options available on this menu are the same as those that are
available when you right-click a port in the Hardware View or
right-click a row in the Port List View. These include:
• Properties
• Port Technology
• Block Port
• Enable Beaconing
• Port Diagnostics
• Clear Link Incident Alert(s)
• Reset Port
Using the Product Manager
1-29
Product Manager Overview
1
• Port Binding
• Clear Threshold Alert(s)
Note that these same options are also available when you click a
port’s graph, then select the Port secondary menu from the Product
menu on the menu bar.
For details on menu options, refer to Port Menu on page 2-16.
The bottom portion of the Performance View displays cumulative
statistical information for the port selected in the bar graph. Values
are displayed for cumulative port statistics, error count values for a
port, including traffic statistics, class 2 and 3 accounting statistics,
operational statistics, and error statistics. Click a category in the left
frame of the statistics area to display only statistics in that category or
click All to display values for all categories. Click the Refresh button to
update the data with current data from the port.
The Clear button clears all of the counters to zero. Selecting this
button displays a Clear Port Statistics dialog box. Select the
appropriate radio button and click OK to clear all counters to zero on
the selected port only or counters on all ports on the switch.
1-30
Clearing the counters clears the statistics for all users.
For more information about the Performance View, including statistics
descriptions, refer to Performance View on page 1-28.
FRU List View
Select the FRU List view tab. A table with information about each of
the FRUs installed in the switch displays in the view panel. All data is
dynamic and updates automatically. Figure 1-10 shows an example of
the FRU List View.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Figure 1-10 FRU List View
Product Manager Overview
1
For details on navigating and monitoring via the FRU List View, refer
to FRU List View on page 1-30.
Status Bar The status bar is located along the bottom of the Product Manager
window. This includes a symbol that displays at the left side of the
bar and messages that display in the panel to the right of the symbol.
The symbol indicates the current operating status of the switch and
the messages display to provide more description of menu options as
you move the cursor over the options under menu bar menus. Refer
to Ta bl e 1 -1 on page 1-32 for the meaning of these status symbols and
of the corresponding alert text that displays in the Sphereon ES-4500
Fabric Status table at the top of the Hardware View in the view panel.
Using the Product Manager
1-31
Product Manager Overview
1
If a gray square displays in the status bar (no Ethernet connection), a
reason for the status displays in the Status table at the top of the
Hardware View. Refer to No Link Status on page 2-3 for details
Table 1-1 Operating Status - Status Bar and Switch Status
Symbol Status Bar Switch Status Table Text Meaning
Green Circle Fully Operational All components and installed ports are
Yellow
Triangle
Red
Diamond
with Yellow
Background
Gray Square Never Connected
Redundant Failure A redundant component has failed, such
Minor Failure A failure occurred which has decreased
NOT OPERATIONAL A critical failure prevents the switch from
Link Timeout
Protocol Mismatch
Duplicate Session
Unknown Network Address
Incorrect Product Type
operational; no failures.
as a power supply, and the backup
component has taken over operation.
the switch operational ability. Normal
switching operations are not affected.
• One or more ports failed, but at least
one port is still operational.
• A fan has failed or is not rotating
sufficiently.
performing fundamental switching
operations.
• All fans failed.
• All installed ports failed.
• Both power supplies failed.
Switch status is unknown. This occurs if
the Ethernet network connection between
the EFC Server and the switch cannot be
established or if the CTP fails. Refer to
Link Status on page 2-3 for details on
the status table text.
No
1-32
Messages display to the right of the status symbol as you move the
cursor over options under the menu bar menus. These messages
provide additional details about tasks that you can perform through
the menu option.
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Product Manager Overview
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Closing the Product Manager
User Rights
To close the Product Manager, use the following steps:
1. To close the Product Manager, do one of the following:
• Select Close from the Product menu on the menu bar.
• Click the X button at the top right corner of the Product
Manager window.
• Double-click the icon at the top left corner of the Product
Manager window, or right-click the icon and select Close from
the menu that displays.
2. Select Logout or Exit from the Product menu in the EFC Manager
application.
• If you select Logout, the EFC Manager Login dialog box
displays. You can now log in again using a user name and
password. Log into a different EFC Server by selecting a
different server from the EFC Server box.
• If you select Exit, the Product View window closes.
The EFC Manager’s system administrator can assign levels of access,
or “User Rights,” to Product Manager users through the EFC
Manager application.
Note that the EFC Manager’s system administrator only has view rights
while operating in a specific Product Manager application. Conversely, a
Product Manager’s product administrator only has view rights while
operating in the EFC Manager application.
Detailed instructions concerning the assignment of user rights for
both the EFC Manager and Product Manager applications appear in
Chapter 3 of the McDATA Enterprise Fabric Connectivity Manager User
Manual (620-005001).
There are five levels of access or “user rights” that can be assigned to
specific users:
• System Administrator
• Product Administrator
• Operator
• Maintenance
Using the Product Manager
1-33
Product Manager Overview
1
• View
By default, all users have view rights, which allow viewing of but not
the changing configurations. View rights cannot be removed.
The user(s) with system administrator rights can make all control and
configuration changes implemented through the EFC Manager
application.
User Rights for Specific
Functions
Table 1-2 User Rights for Product Manager Functions
Product Manager Rights
Backup/Restore Configuration X oXX
Block Port X X X
Change Online State X ❏ X
Clear Audit Log X ❏❏
Clear Audit Log X ❏❏
Clear Event Log X ❏ X
Clear Hardware Log X ❏ X
Clear LIN Alert X ❏ X
Clear LIN Log X ❏❏
Ta bl e 1 -2 itemizes the specific functions available to Product Manager
users that have been assigned “user rights” of product administrator,
operator, or maintenance. If a user does not have the right to perform
a specific operation, a not authorized error box appears when the
operation is attempted.
Product
Administrator
Operator Maintenance
1-34
Clear System Error Light ❏❏X
Clear Threshold Alerts X ❏
Configure Date/Time X X X
Configure Feature Key X ❏❏
Configure Identification X ❏❏
Configure Management Server X ❏❏
Configure Switch Parameters X ❏❏
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
Table 1-2 User Rights for Product Manager Functions (continued)
Product
Product Manager Rights
Administrator Operator Maintenance
Configure Fabric Parameters X ❏❏
Modify Port Binding X ❏
Configure Ports X X ❏
Configure SNMP X ❏❏
Configure Switch Binding X ❏❏
Configure Threshold Alerts X ❏❏
Configure Zoning X ❏❏
Data Collection ❏❏X
Date/Time Sync Configuration X X X
Enable Call Home Notification X ❏ X
Enable E-Mail Notification X ❏ X
1
Enable Web Server X
Export Configuration Report X X X
IPL X ❏ X
Manage Firmware ❏❏X
Port Diagnostics ❏❏X
Port Beaconing X X X
Reset Configuration ❏❏X
Reset Statistics Counters (Performance View) X X ❏
Reset Port X ❏❏
Set Online State X X X
Unit Beaconing X X X
View Event Log X X X
View Firmware ❏❏X
Using the Product Manager
1-35
Product Manager Overview
1
Table 1-2 User Rights for Product Manager Functions (continued)
Product
Product Manager Rights
View Hardware Log X X X
View LIN Log X X X
View SNMP X ❏ X
Administrator Operator Maintenance
Backing Up and Restoring Product Manager Data
As long as a Zip® disk remains in the Zip drive of the EFC Server,
critical information from both the Product Manager and EFC
Manager applications automatically backs up to the Zip disk when
the data directory contents change or when you reboot the EFC
Server.
To ensure trouble-free backups; it is imperative that you leave the Zip drive
connected to the EFC Server, and leave a Zip disk in that drive at all times.
Removing the disk during a backup or restore can corrupt the database on
the disk. Make sure that data is not being written to or read from the Zip
drive before you remove the Zip disk. The Iomega QuikSync icon,
Figure 1-11 on page 1-38, in the Windows system tray spins when data is
writing to or reading from the drive.
1-36
The application used for this function is Iomega® QuikSync, a
separate application installed on the EFC Server. QuikSync is
configured to automatically mirror the contents of the EfcData
directory to the Zip drive when the contents are changed or when
you reboot the EFC Server. This directory contains all EFC Manager
and Product Manager data, so it can be copied back to a newly
restored EFC Server to fully recover the preferred operating
environment.
The QuikSync application and a Zip drive may not be available if you are
using a customer-supplied server platform for the EFC Management
applications.
The mirroring operation will only occur while a user is logged in to
Windows on the EFC Server PC (independent of the EFC Manager
login).
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
The data contained in the EfcData directory and mirrored to the Zip
disk includes the following:
• All EFC Manager configuration including:
— Product definitions
— User names, encrypted passwords, and user rights
— Nicknames
— Session options
— EFC Manager SNMP configurations
— E-mail configuration
• All log files (both EFC Manager log files and individual Product
Manager log files).
• Zoning library (all zone sets and zone definitions).
• Firmware library.
• Call-home configuration (including phone numbers and dialing
options).
• Configuration data saved to the EfcData directory through the
Backup & Restore Configuration option on the Product Manager’s
Maintenance menu.
1
Restoring Data to the EFC Server
The QuikSync application will not backup certain Windows
configurations that need to be reconfigured on a newly restored EFC
Server, including the following:
• Windows user names and passwords.
• TCP/IP network configuration (such as IP address, gateway
address, and DNS names).
The QuikSync application will be included on the EFC Management
Applications CD. It automatically installs on the EFC Server during
the EFC Server install process. A blank Zip disk is required for each
EFC Server and is included with the EFC Server deliverables.
To restore data to the EFC Server, copy the: EfcData directory
from the zip disk to: C:\ (root directory on the C drive).
Backing Up and Restoring Product Manager Data
1-37
Product Manager Overview
1
Using QuikSync
QuikSync is functioning to back up data when the QuikSync icon
displays in the system tray in the right corner of the Windows taskbar
(Figure 1-11). This icon spins when data is writing to the Zip disk.
Figure 1-11 QuikSync Icon in Windows System Tray
If an icon does not display, you must enable the application using the
procedure outlined in Enabling QuikSync on page 1-38.
Enabling QuikSync 1. Click the Windows Start button and select Programs, then Iomega
QuikSync and choose QuikSync.
The Iomega QuikSync dialog box displays.
1-38
Figure 1-12 Iomega QuikSync Dialog Box
2. Click On to enable QuikSync.
3. Click OK.
QuikSync Settings Do not change the default settings for automatic backup of the
EfcData directory. If you feel that QuikSync is not functioning
properly, check the settings using the following steps:
1. Open the QuikSync dialog box using one of these steps:
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Product Manager Overview
• Click the Windows Start button and select Programs, then
Iomega QuikSync and choose QuikSync.
• Double-click the QuikSync icon on the Windows system bar in
the lower right corner of the Windows desktop.
• Right-click on the QuikSync icon and select Settings from the
menu.
2. Verify that the dialog box is configured exactly as it displays in
Figure 1-12.
The d:\EfcData\ directory is a mirrored directory of c:\EfcData\. Do not
change this location in the Source field.
3. Click the Advanced tab. The following displays:
1
Figure 1-13 Iomega QuikSync Dialog Box (Advanced Tab)
4. Verify that the dialog box is configured exactly as it displays in
Figure 1-13.
5. Click OK.
Backing Up and Restoring Product Manager Data
1-39
Product Manager Overview
1
1-40
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Invisible Body Tag
2
Monitoring and
Managing the Switch
This chapter describes how to use the features available in the
Product Manager view panel to monitor and manage switch
operation. These features include status indicators, menu options,
and dialog boxes available through the Hardware View, Port List View,
FRU List View, Node List View, and Performance Vi ew.
Section Page
Hardware View 2-2
Port List View 2-20
FRU List View 2-23
Node List View 2-24
Performance View 2-28
Port Operational States 2-36
Link Incident Alerts 2-37
Threshold Alerts 2-38
Monitoring and Managing the Switch
2-1
Monitoring and Managing the Switch
2
Hardware View
The Hardware View is the default view when you open the Product
Manager. If another view displays, you can display the Hardware View
by selecting Hardware from view tabs on the Product Manager
window. Using this graphical view of the switch, you can view status
symbols and simulated light emitting diode (LED) indicators, display
data, and use mouse functions to monitor status and obtain vital
product information for the switch and its hardware components.
Identifying FRUs
Monitoring Switch Operation
Switch Status Table The Status table at the top of the Hardware View displays the switch’s
Move the cursor over parts of the switch graphic in the Hardware View
to display labels identifying each hardware component and its slot
position in the chassis relative to identical components installed in
the switch. Components include:
• Power supply module. Note that each AC connector on the rear of
the unit is the location of an internal power supply (two total).
• Ports (small form factor LC transceivers).
Monitor the operating status of the switch using the switch Status
table on the Hardware View and the status indicator on the status bar
at the bottom of the Product Manager window.
operational status, operational state, name, description, and location.
Status
Refer to Ta bl e 2 -1 on page 2-36 for the meaning of the text that
displays in the switch Status table and the corresponding status
symbols that display on the status bar.
State
The Status field displays one of the following:
•OFFLINE
2-2
When the switch is “OFFLINE,” all ports are offline. The ports
cannot accept a login from an attached device or cannot connect
to other switches. You can configure this state through the Set
Online State dialog box. Refer to Set Online State on page 5-4 for
instructions.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Online
All unblocked ports are able to connect with devices. You can
configure this state through the Set Online State dialog box. Refer
to Set Online State on page 5-4 for instructions. Note that the
switch automatically goes online after a power-up, an initial
machine load (IML), or initial program load (IPL).
• Coming online
This is a transitional state that occurs just before the switch goes
online. This state normally only happens briefly, unless there is a
problem reaching the online state.
• Going offline
This is a transitional state that occurs just before the switch goes
offline. This state normally only happens briefly, unless there is a
problem reaching the offline state.
No Link Status
If the Ethernet network connection between the EFC Server and the
switch is down, the Hardware View displays the front and rear of the
unit without FRUs. The switch Status table at the top of the Hardware
View changes to display the status (No Link) and reason with a
yellow background. The name, description, and location fields are
blank.
2
The Reason field on the switch Status table displays one of the
following reasons when there are no links.
• Never Connected
A network connection was never established between the switch
and the EFC Server or the CTP card has failed. Check the IP
addresses, the Ethernet local area network (LAN) physical
connection between the switch and EFC Server, and other
network connection conditions.
Hardware View
2-3
Monitoring and Managing the Switch
2
• Link Timeout
The network connection that was established between the switch
and EFC Server has been lost. Check the IP addresses, the
Ethernet LAN physical connection between the switch and EFC
Server, IP addresses, and other network components.
• Protocol Mismatch
The switch and the EFC Server are not at compatible software
release levels. Update the EFC Manager software version.
• Duplicate Session
A link has previously been established between the switch and
another instance of the EFC Server. Connect to the previously
established EFC Server from the EFC Manager login screen.
• Unknown Network Address
The address defined for the switch in the EFC Manager could not
be found in the domain name server (DNS). Either the name was
mistyped when the switch was added to the EFC Manager, or the
name was not available from the DNS. Check the network IP
address for the switch definition in the EFC Manager by
right-clicking the product icon and selecting Properties. The IP
address displays in the Network Address field.
2-4
• Incorrect Product Type
The product at the configured network address is not a switch.
Verify address, configuration, and product type.
Status Bar Status
Indicator
The status bar displays a colored status symbol that indicates the
overall operating status of the switch unit. The operating status
depends on hardware component failures, which are indicated by
status symbols that display over component graphics in the Hardware
View. Refer to Hardware View on page 2-2 for the meanings of status
symbols in the status bar.
The status bar indicates the switch operating status based on
component failures. For example, for a single port failure, a blinking
red and yellow diamond displays on the port connector in the
Hardware View. At the same time, a yellow triangle displays in the
status bar to indicate a degraded switch. However, if a blinking red
and yellow diamond displays over both power supplies, the status
bar displays a red and yellow diamond, indicating a failure that
requires immediate attention.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
2
Monitoring Hardware Operation
Determine hardware component operating status and states by the
simulated light emitting diode (LED) indicators and status symbols,
such as flashing red and yellow diamonds and yellow triangles, that
appear on hardware components. These simulated LEDs and status
symbols reflect the state of the actual hardware as changes occur.
Corresponding or additional descriptions of hardware status and
states also display when you double-click components to display
Properties dialog boxes.
Figure 2-1 illustrates the Hardware View for the Sphereon ES-4500
Fabric Switch. The figure includes examples of symbols and LED
indicators that display to help you monitor hardware operation.
Numbers by the example are keyed to descriptions under Front View
and Rear View on page 2-7.
3
1
2
4
5
6
1
Figure 2-1 Hardware Operation - Sphereon ES-4500 Fabric Hardware View
Front View 1. Port Attention Indicator: The yellow triangle ( ) indicates that a link
incident occurred or that the port is not operational, in nonstandard
mode of operation, or has other status. For a link incident, the status
table at the top of the Hardware View changes to reflect the reason for
the alert. You can also note the reason by displaying the Port
Properties dialog box for the port. For details on status symbols, refer
Hardware View
2-5
Monitoring and Managing the Switch
2
to Tabl e 2 -1 on page 2-36. For information on link incidents, refer to
Link Incident Alerts on page 2-37.
2. Port LED Indicator: The green or blue indicator and amber indicator
to the left of each port connector simulates LED operation on the
actual switch port. A green LED indicates that the port is online with
an operating speed of 1 gigabits per second (Gbps). A blue LED
indicates that the port is online with an operating speed of 2 Gbps.
When the amber indicator illuminates steady, the port has failed and
requires service. For details on port LED indicator operation, see
Ta bl e 2 -1 on page 2-36.
3. Port Failure Indicator: A blinking red and yellow diamond ( )
below a port connector indicates that the port has failed. Refer to
Ta bl e 2 -1 on page 2-36 for details on port operating states and the
status symbol and indicator operation.
4. Beaconing: When a blinking amber LED indicator displays by a port
and an attention indicator ( ) displays below the port’s connector,
beaconing is enabled. Refer to Ta bl e 2 - 1 on page 2-36 for details on
port operating states and the status symbol and indicator operation.
5. Not Installed. The port optics are not installed, or the feature that
provides additional port function is not enabled.
2-6
6. Power, System Error, and Unit Beaconing Indicators: The green or blue
indicator and amber indicators on the far left of the front view
simulates the power and system error LEDs on the actual switch.
• Power Indicator. The green/blue indicator (PWR) simulates the
power LED on the actual switch. When the indicator
illuminates, the switch is connected to facility AC power and
is operational. The indicator will be on if either power supply
is operating.
• System Error Indicator. The amber system error light indicator
(ERR) simulates the system error light on the actual switch.
When this indicator illuminates, an event has occurred
requiring immediate attention, such as a system, power
supply/fan, or port failure. View details of system errors by
selecting Event Log from the Logs menu on the Product
Manager menu bar. The indicator in the Hardware View and the
LED on the actual unit remains illuminated until you clear the
event by right-clicking on the front or rear view away from a
hardware component and selecting Clear System Error Light
from the menu.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Unit Beaconing Indicator. The amber system error indicator
blinks if unit beaconing is enabled. Enable and disable unit
beaconing by right-clicking on the front or rear view away
from a hardware component and selecting Enable Unit
Beaconing from the menu.
Rear View 1. Power Supply Status: Each AC power connector indicates the
location of an internal power supply. An amber, service-required LED
indicator is located in the upper left corner of each AC power
connector. The indicator illuminates if the power supply has failed
and requires service. The indicator is off if the power supply is active.
When a red and yellow diamond ( ) displays on a power connector,
like in Figure 2-1 on page 2-5, the internal power supply for that
connector failed. Note that the switch operates with one power
supply failure, however replace the power supply as soon as possible
to retain redundancy.
2
Obtaining Hardware Information
Displaying FRU
Information
This section explains how to access the FRU Properties, Port Properties,
and Switch Properties dialog boxes.
Display the FRU Properties dialog box using one of the following
methods:
• Double-click on a FRU, such as a power supply module
illustrated in the Hardware View.
• Select a FRU in the Hardware View, then select FRU and FRU
Properties from the Product menu.
• Double-click on a row in the FRU List view.
The FRU Properties dialog box displays the FRU name; slot position
relative to identical FRUs installed in the chassis, active or failed
state, part number, and serial number.
Hardware View
2-7
Monitoring and Managing the Switch
2
Figure 2-2 FRU Properties Dialog Box
Displaying Port
Information
There are several ways to display the Port Properties dialog box:
• Double-click on a port connector in the Hardware View.
• Right-click on a port connector in the Hardware View and select
Properties from the pop-up menu.
• Double-click on the port row in the Port List View table.
• Right-click on a port connector in the Performance View and select
Properties from the pop-up menu.
• Click on a connector, port row, or bar graph in the preceding
views or select the Port menu under the Product menu on the
menu bar across the top of the Product Manager window.
2-8
Figure 2-3 Port Properties Dialog Box new graphic
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Port Number
The physical port number.
• Port Name
User-defined port name or description. Refer to Configure Ports on
page 3-9 for instructions.
• Typ e
— G_port. This displays if nothing is logged into the port.
— F_Port. This displays if a device is logged into the port.
— E_Port. This displays if the port is connected to another
switch’s E_Port via an ISL.
— FL_Port. This displays if a private loop device is logged into
the port.
• Operating Speed
Displays the current data speed for the port as 1 Gb/sec, 2
Gb/sec, or Not Established. Not Established displays if Negotiate
was set for the port through the Configure Ports dialog box and the
data speed has not been resolved between the port and the
attached device, or if the port and device are not communicating.
2
• Port WWN
The port’s 16-digit world-wide name (WWN).
• Block Configuration
Blocked or unblocked. Operation can be blocked or unblocked
through the Configure Ports dialog box. Refer to Configure Ports on
page 3-9 for instructions.
• LIN Alerts Configuration
This field indicates whether LIN alerts are enabled or disabled.
LIN alerts can be configured through the Configure Ports dialog
box. The default is for the LIN alerts to be enabled.
• FAN Configuration
Indicates whether Fabric Address Notification (FAN) is On or Off
when the port is operating as an FL_Port.
Hardware View
2-9
Monitoring and Managing the Switch
2
• Beaconing
This field indicates the beaconing status for the port. To enable or
disable beaconing, right-click the port and select Enable Beaconing.
• Link Incident
Description of the last link incident that occurred on the port.
• Operational State
Beaconing, inactive, invalid attachment, link incident, link reset,
no light, not operational, online, offline, port failure, segmented
E_Port, testing, or not installed. Refer to Tabl e 2 -1 on page 2-36 for
definitions of operational states.
• Reason
When the port operating state is “Segmented E_Port,” “Invalid
Attachment,” or “Inactive,” this field displays the reason for that
state. When an E_Port is segmented, two fabrics are prevented
from joining. This only occurs when the switch is connected to
another switch.
The following messages display in the Reason field of the Port
Properties dialog box if an Invalid Attachment, Segmented E_Port,
or Inactive state occurs for the port.
2-10
Invalid Attachment Messages:
— 01 Unknown. Invalid attachment reason cannot be determined.
— 02 ISL connection not allowed on this port. Port is configured as
an F_Port, but connected to switch or switch.
— 03 ELP rejected by the attached switch. This switch transmitted
an exchange link protocol (ELP) frame that was rejected by the
switch at the other end of the ISL.
— 04 Incompatible switch at the other end of the ISL. Interop mode
for this switch is set to Open Fabric mode and the switch at the
other end of the ISL is a McDATA switch configured for
McDATA Fabric mode.
— 05 External loopback adapter connected to the port. A loopback
plug. is connected to the port.
— 06 N_Port connection not allowed on this port. The port type
configuration does not match the actual port use. Port is
configured as an E_Port, but attaches to a node device.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
— 07 Non-McDATA switch at other end of the ISL. The cable is
connected to a non-McDATA switch and interop mode is set to
McDATA fabric mode.
— 08 ISL connection not allowed on this port. The port type
configuration does not match the actual port use (the port is
configured as an F_Port, but attaches to a switch or director).
— 10 Port binding violation - unauthorized WWN. The WWN
entered to configure port binding is not valid or a nickname
was used that is not configured through the Product Manager
for the attached device.
— 11 Unresponsive node connected to port. Possible causes are:
• Hardware problem on switch or on a connected node
where ELP frames are not delivered, the response is not
received, or a fabric login in (FLOGI) cannot be received.
There may be problems in switch SBAR.
• Faulty or dirty cable connection.
• Faulty host bus adapters that do not send out FLOGI
within reasonable time frame.
2
Segmented E_Port Messages:
— Incompatible operating parameters, such as resource
allocation time-out values (R_A_TOV) or error-detect time-out
values (E_D_TOV) are inconsistent. Refer to Configure Switch
Parameters on page 3-3 for more information.
— Duplicate domain IDs. Refer to Configure Switch Parameters on
page 3-3 for more information.
— Incompatible zoning configurations. Refer to sections on
joining zoned fabrics in the Sphereon 4500 Fabric Switch
Installation and Service Manual (620-000159) and the Enterprise
Fabric Connectivity User Manual (620-005001) for details.
— Build fabric protocol error.
— No principal switch (no switch in fabric is capable of being
principal switch).
— No response from an attached switch.
Hardware View
2-11
Monitoring and Managing the Switch
2
• Threshold Alert
If a threshold alert exists for the port, an alert indicator (yellow
triangle) will appear by the Threshold Alert field, and the
configured name for the last alert received will appear in the field.
Displaying Switch
Information
Figure 2-4 Switch Properties Dialog Box
Double-click the switch illustration, away from a hardware
component, to display the Switch Properties dialog box as shown in
the following figure.
The following displays in this dialog box:
2-12
• Switch Name, Description, Location, and Contact configured
through the Configure Identification dialog box.
• Fibre Channel World Wide Name (WWN) identifier for the switch.
• Product Type Number.
• Product Model Number.
• Product Manufacturer.
• Product Serial Number.
• Engineering change level (EC Level).
• Firmware Level.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Operating Mode. Always in Open System Mode.
• Preferred Domain ID as set through the Configure Operating
Parameters dialog box.
• Active Domain ID. The actual domain ID assigned to the switch.
• Fibre Channel Address Domain.
• CTP State.
• Switch Speed. This is always set to 2 Gb/sec.
• Switch Binding. Enabled if the optional SANtegrity features are
installed and enabled. Otherwise, disabled displays.
2
Using Menu Options
Switch Menu Right-click on any area of the switch illustration where a hardware
Right-click on various parts of the Hardware View to display menu
options for displaying status and information and for controlling the
switch and various hardware components.
component is not installed to display the following menu options.
Switch Properties
Click to display the Switch Properties dialog box. This dialog box
contains the switch name, description, location, and contact person
configured through the Configure Identification dialog box. Also
included is other product information as detailed in
Displaying Switch
Information on page 2-12. You can also display this dialog box by
double-clicking an area on the illustration away from a hardware
component.
Enable Unit Beaconing
Click the check box to toggle unit beaconing on or off. When the
check box has a check mark, unit beaconing is on, and the system
error light (ERR) on the switch blinks to help users locate the unit
managed by the Product Manager. The amber indicator on the
Hardware View also blinks when beaconing is enabled. When you
click the check box to remove the check mark, the unit beaconing is
disabled.
You can only enable beaconing if there are no system errors (the system error
light is off).
Hardware View
2-13
Monitoring and Managing the Switch
2
Clear System Error Light
Select this to turn off the amber system error light (ERR), located
below the green/blue power (PWR) LED on the switch. This also
turns off the amber system error light indicator in the Hardware View
(front view)
IPL Switch
Select this option to initiate an IPL on the switch. When the dialog
box displays confirming the IPL, click Ye s .
An IPL is not intended for ordinary or casual use and should only be
performed when directed by your support personnel.
Refer to Execute an IPL on page 5-2 for detailed procedures.
Set Switch Date and Time
Select this option to display the Configure Date and Time dialog box.
1. Click to display the Configure Date and Time dialog box.
The dialog box displays with a check mark (the default) in the
Periodic Date/Time Synchronization check box. If this field is
checked, the EFC Server periodically sets the switch time to
automatically synchronize with the EFC Server time. Daylight
savings time automatically updates on the switch using this
option.
2-14
The current date and time display in the Date and Time fields. If
the Periodic Date/Time Synchronization field is checked, the Date
and Time fields are disabled (grayed out).
To enable and disable Periodic Date/Time Synchronization, click the
check box and then click Activate.
Figure 2-5 Configure Date and Time Periodic Synchronization Dialog Box
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
2. Perform one of the following steps:
• To immediately synchronize the switch date and time with the
EFC Server, be sure the Periodic Date/Time Synchronization option
is enabled and then click Sync Now.
If you enable the Periodic Date/Time Synchronization feature and click
Activate, the time will synchronize at the next update period.
To set the switch with a specific date and time, make sure that the
Periodic Date/Time Synchronization field is not selected. Refer to
Figure 2-6. Enter the date and time and then click Activate.
2
Figure 2-6 Configure Date and Time Manually
Use the range of 0 to 23 for hours. Use the range of 0 to 59 for minutes and
seconds.
Set Switch Online State
Click to display the Set Online State dialog box. The dialog box
displays the current state (offline or online) and provides a button for
changing the state.
!
CAUTION
Before setting the switch offline, warn administrators and users
currently operating attached devices that the switch is going offline
and that there will be a disruption of port operation. Also, request
that the devices affected by an interruption of data flow be set
offline.
1. Click the Set Offline or Set Online button to toggle between the
states.
Hardware View
2-15
Monitoring and Managing the Switch
2
Figure 2-7 Set Online State Dialog Box (Switch is Offline)
Figure 2-8 Set Online State Dialog Box (Switch is Online)
2. When the Set Online or Set Offline warning dialog box displays,
click OK to set the switch online or offline.
As the switch goes offline, the word, “OFFLINE,” displays in the
State field in the left corner of the Hardware View. As the switch
goes online, the word, “ONLINE,” displays in the State field in
the left corner of the Hardware View. When going offline, LED
indicators on all ports with attached devices stay green/blue, but
the switch sends offline sequences (OLS) to these devices.
2-16
Port Menu While in the Hardware View, right-click on any port to display the
following menu options.
Port Properties
Click this to display the Port Properties dialog box. This dialog box
displays technical information about the port. See Displaying Port
Information on page 2-8 for more information.
Port Technology
Click this to display the Port Technology dialog box. This dialog box
displays the following information:
• Port number.
• Connector type: Always LC.
• Transceiver type: Longwave laser LC or shortwave laser LC.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Distance: General distance range for port transmission. This can
be either short to long distances for the longwave laser LC
transceiver or short distances for the shortwave laser LC
transceivers.
• Media: The Fibre Channel mode and optic size. For the longwave
laser LC transceiver, this would be singlemode 9-micron. For the
shortwave laser LC transceiver, this would be multimode
50-micron or 62.5-micron.
• Speed: This will be either 1Gbit per second or 1 Gbit, 2 Gbit per
second.
Block Port
Click to display a check mark and block port transmission If blocked,
a node attached to the port is prevented from logging into the switch
or communicating with other devices attached to switch ports. A
blocked port continuously transmits offline signals (OLS). Click to
remove the check mark and unblock the port. If unblocked, a node
attached to the port can communicate with the switch and
communicate with other nodes attached to the switch.
Enable Beaconing
Click this to make the amber LED by the port blink on the actual
switch and the amber indicator blink for the port in the Hardware
View. This enables users to locate the unit where the port is located.
When a blinking amber LED indicator displays by a port, an attention
indicator ( ) displays below the port's connector in the Hardware
View and on the port’s row in the Port List View.
2
Port Diagnostics
Click this option to display the Port Diagnostics dialog box. Use this
dialog box to run an internal loopback and external loopback test on
the port. The Port Diagnostics option enables you to run internal and
external loopback tests on any port. To use this option, follow the
detailed steps in the McDATA Sphereon 4500 Fabric Switch Installation
and Service Manual (620-000159).
Clear Link Incident Alert(s)
Click this to clear the attention indicator on the Hardware View, the
Port List View, and the Performance View. In addition, the procedure
clears the alert description in Port Properties dialog boxes. If there are
no link incident alerts set for a port, no actions occur. Although you
can manually clear link incidents, they may also be cleared by actions
outside of the user interface, such as when rebooting the EFC Server.
Hardware View
2-17
Monitoring and Managing the Switch
2
Reset Port
Click to display a confirmation dialog box. Click Ye s on that dialog
box to reset the port. If a switch is attached to the port and online, this
operation sends a link reset to the attached switch, otherwise this
action disables port beaconing for the port. If the port is in a failed
state, such as after failing a loopback test, the reset restores the port to
an operational state, clearing the service required (amber) LED. The
reset does not affect other ports in the switch.
Port Binding
Click to display the Port Binding dialog box (Figure 2-9). Use this
dialog box to allow a device with a specific WWN or nickname to
have exclusive connection to a port. To use this dialog box, refer to
the following paragraphs.
2-18
Figure 2-9 Port Binding Dialog Box
Port Binding dialog box parameters:
• Port Binding: Click this check box to place check mark in the box
and enable WWN binding for the port. When enabled, only a
specific device can communicate through the port. This device is
specified by the WWN or nickname entered into the Bound WWN
field (either the Attached WWN or WWN options). With the check
box cleared, any device can communicate through the port even if
a WWN or nickname is specified in the Bound WWN field.
• Attached WWN: Click the radio button and, if a device is logged
into the port, the device's WWN will display in the field. The
device with this WWN or nickname will have exclusive
communication privileges to the port if WWN Binding is enabled.
If you click this radio button to bind the port to a logged-in device and
there are no devices logged in, the port is essentially bound to a WWN of
“0.” This prevents any device from logging in until this button is
re-enabled to bind the WWN of a logged-in device or until you explicitly
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
bind the WWN of a device by clicking the WWN radio button and
entering a WWN or nickname (see the following). Changes only take
effect when you click the Activate button.
• WWN: Click the radio button and enter a world wide name
(WWN) in the proper format (xx.xx.xx.xx.xx.xx.xx.xx) or a
nickname configured through the Product or EFC Manager
applications. The device with this WWN or nickname will have
exclusive communication privileges through the port if WWN
Binding is enabled.
Note the following:
— If you do not enter valid WWN or nickname in this field, but
the Port Binding check box is checked (enabled), then no
devices can communicate over the port.
— If you enter a WWN or nickname in this field and do not place
a check in the Port Binding check box, the WWN or nickname
will be stored, and all devices can communicate over the port.
• Activate: Click this button to activate settings in this dialog box.
Warning and error message display:
2
• If one or more of the nodes logged into a port does not match the
WWN or nickname configured in the field by the WWN radio
button, a warning dialog box displays after you activate the
configuration. This warning box displays a list of all nodes that
will be logged off if you continue. If you click Continue on the
warning box, these nodes will be logged off and the port will only
attach to the device with the device with the WWN or nickname
configured in the WWN field.
• An error message displays after you activate the configuration if
the format for the WWN entered in the WWN field is not valid
(not in xx.xx.xx.xx.xx.xx.xx.xx format) or if you have entered a
nickname that was not configured through the Product Manager.
Clear Threshold Alert(s)
Click this to display the Clear Threshold Alert(s) dialog box. Select the
appropriate option to clear alerts for the selected port only or all ports
on the switch. This clears all attention indicators that notify users of
threshold alerts in dialog boxes and views. This action also restarts
the notification interval and the cumulative minutes for utilization %
interval.
Hardware View
2-19
Monitoring and Managing the Switch
2
Figure 2-10 Clear Threshold Alert(s) Dialog Box
Port List View
Display the Port List View (Figure 2-11) in the view panel by selecting
the Port List option from view tabs on the Product Manager window.
2-20
Figure 2-11 Port List View
The Port List View displays the following information on all ports that
can be installed in the switch. All information is updated
automatically.
• #
Number of the port from 0 through 23.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Name
Displays the port name as configured through the Configure Ports
dialog box.
• Block Config
Indicates the blocked or unblocked configuration of the port as
set through:
— The Configure Ports dialog box.
The Block Port option available through port right-click menus in
the Hardware View, port row right-click menus in the Port List
view, is also the port bar graph right-click menus in the
Performance View, and the Port secondary menu of the Product
menu on the menu bar.
Blocked states are:
— Blocked: Devices communicating with the port are prevented
from logging into the switch or communicating with other
devices attached to switch ports. A blocked port continuously
transmits OLS.
— Unblocked: Devices communicating with the port can log in
to the switch and communicate with devices attached to any
other unblocked port in the same zone.
2
• State
The following port operational states may display in this table.
For more information on these states and corresponding status
symbol and LED indicator operations in the Hardware View, see
Port Operational States on page 2-36.
— No Light
— Online
— Offline
— Beaconing
— Link Reset
— Not Operational
— Not Installed
— Invalid Attachment
— Port Failure
Port List View
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Monitoring and Managing the Switch
2
— Segmented E_Port
— Link Incident
— Te st in g
— Inactive
• Typ e
The type of port. If the Port State is online, the available port types
are F_Port, FL_Port, and E_Port. If the Port State is not online, the
available port types are the configured type: Gx_Port, G_Port,
Fx_Port, F_Port, and E_Port.
• Operating Speed
This column indicates the speed at which the port is operating.
Possible values are 1 Gb/sec and 2 Gb/sec.
• Alert
This column displays a yellow triangle if a link incident occurs on
the port or if the port’s LED is beaconing. Blinking red and yellow
diamonds display for port failures or for ports requiring service.
Click on the row to display the reason for the alert in the Port
Properties dialog box.
Menu Options
2-22
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Click a row to select it, highlight it, and display the Port Properties
dialog box. For an explanation of the fields on the Port Properties
dialog box, refer to Displaying Port Information on page 2-8.
Right-click a row to select it, highlight it, and display a menu with the
following port-related action options. These are the same menu
options that display when you right-click a port in the Hardware View
and Performance View. You can also display this menu by clicking on a
port, port row, or port graph in the preceding views and selecting the
Port secondary menu from the Product menu on the menu bar.
Refer to Port Menu on page 2-16 for an explanation of these menu
options.
• Port Properties
• Port Technology
• Block Port
• Enable Beaconing
• Port Diagnostics
• Clear Link Incident Alert
• Reset Port
Monitoring and Managing the Switch
2
FRU List View
• Port Binding
• Clear Threshold Alert(s)
For Node Properties, if a node is not logged in a message displays indicating
that node information is not available.
Display the FRU List in the main panel by selecting the FRU List view
tab on the Product Manager window. This view displays information
about all installed FRUs on the switch. All data is dynamic and
updates automatically as the software detects changes.
Figure 2-12 FRU List View
Information on the FRU List View for each FRU includes:
• FRU Name: CTP (Control Processor), and PWR (power-supply
module). Note that the CTP is an internal component, and if it
fails completely the entire switch must be replaced.
FRU List View
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Monitoring and Managing the Switch
2
• Position: Slot position of FRU in the chassis relative to identical
FRUs also installed in the chassis. These consist of one CTP card
(position 0) and two power supply modules/fan (positions 0-1):
— PWR - Power supply module/fan
— CTP - Control processor
• Status: Active or failed. Active displays always unless the FRU
fails. Failed displays if the FRU is not functional.
• Part Number: Part number of the FRU.
• Serial Number: Serial number of the FRU.
Click to select a row in the FRU List View and select Properties from
the FRU submenu of the Product menu to display the Properties dialog
box for the FRU.
Click CTP to display the Switch Properties dialog box.
Node List View
Display the Node List View in the view panel by selecting Node List
from the view tabs on the Product Manager window. This view
displays information about all node attachments to any F_Ports on
the switch sorted by port number. All data is dynamic and updates
automatically as devices log in and log out.
2-24
Figure 2-13 Node List View
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
Information that displays for each node includes:
• Port #
Number of the port, from 0 through 23.
• Fibre Channel Address
The 3-byte Fibre Channel address for the node or the arbitrated
loop physical address (ALPA) for private loop devices.
• Node Type
— N_Port: The switch port is operating as an F_Port.
— NL_Port: the switch port is operating as an FL_Port
• Port WWN
The port WWN of the attached node (N_Port). The 16-digit WWN
is a set of unique numbers assigned to the device attached to the
port. The WWN is prefixed by the manufacturer’s name of the
host bus adapter that attaches to the device. If there is a nickname
assigned, the nickname displays instead of the WWN. For private
loop devices, "Not Logged In" displays.
• Unit Type
2
The following information, if supported, is supplied by the
attached device:
— Converter
— Gateway
— HBA
— Module
— Other
— Proxy-agent
— Storage device
— Software driver
— Storage subsystem
— Switch
— Unknown
Node List View
2-25
Monitoring and Managing the Switch
2
• BB_Credit
The BB_Credit supported by the device. For private loop devices,
this field will be blank.
Double-click a row to display the Node Properties dialog box. For an
explanation of the fields on the Node Properties dialog box, refer to
Displaying Node Properties.
Private loop devices do not log into the fabric and do not provide any
additional information other than their Arbitrated Loop Physical Address
(ALPA) for private loop devices. The Port WWN field displays Not Logged
In and the Unit Type field is blank for all private loop devices.
Menu Options
Double-click on a port row to highlight it and display the Node
Properties dialog box for that port.
Right-click a row to select it, highlight it, and display a menu with the
following port-related action options:
• Node Properties
Select this option to display the Node Properties dialog box. Refer
to Displaying Node Properties on page 2-27 for details.
• Port Properties
Select this option to display the Port Properties dialog box (refer to
Figure 2-3 on page 2-8).
• Define Nickname
Select this option to display the Define Nickname dialog box,
where you can define a nickname to display for the attached
device instead of the device's 8-byte WWN.
The Define Nickname dialog box displays the world wide name
(WWN) of the device attached to the port. To define a nickname,
enter a name of up to 32 characters in the Nickname field and click
OK. The nickname will display under the Port WWN column
instead of the device's WWN.
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Display Options
Select Nickname or Worldwide Name from the submenu. Selecting
Nickname displays attached devices in the Port WWN column by
the nickname configured through the Define Nickname menu
option. Selecting Worldwide Name displays attached devices in the
Port WWN column by the device's WWN.
Note that you can also display these menu options by clicking a
port row, and selecting the Port secondary menu from the Product
menu on the Product Manager menu bar.
2
Displaying Node Properties
Open the Node Properties dialog box by double-clicking a row in the
Node List View or right-clicking a row and selecting Node Properties
from the menu. You can also display this dialog box by right-clicking
on a port in the Hardware View, right-clicking on a port’s row in the
Port List View, or right-clicking on a port’s bar graph in the
Performance View and selecting Node List from the menu. In addition,
you can display this dialog box by clicking to select a port, port row,
or port bar graph in the preceding views and selecting Node Properties
from the Port secondary menu on the Product menu of the Product
Manager menu bar.
If a node is not logged in, a message appears indicating that node
information is not available.
Figure 2-14 Node Properties Dialog Box
Node List View
2-27
Monitoring and Managing the Switch
2
• Port Number
The physical port number on the switch to which the node is
connected.
• Fibre Channel Address
The 3-byte address of the node or the ALPA for private loop
devices.
• Port WWN
Port world-wide name of the attached device.
• Port Nickname
Nickname for the port WWN. Must be configured to display.
• Node WWN
Node world-wide name of the attached device. Must be
configured to display.
• Node Nickname
Nickname for the node WWN.
• Unit Type
Performance View
2-28
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Refer to Unit Type on page 2-25 in Node List View.
• Class of Service
Class of service. This can be class 2, class 3, or both.
• Data Field Size
Data field size. This is the largest size of Fibre Channel frame the
node will process. The size is negotiated with the attached device.
Node Properties is also available from the menu that displays when you
right-click a port’s row in the Port List View or on a port’s bar graph in the
Performance View.
Display the Performance View in the view panel by selecting
Performance from the view tabs in the Product Manager window. This
view displays a bar graph at the top of the view for each port. The
Monitoring and Managing the Switch
lower portion of the view displays statistical values for the specific
port’s bar graph that you select.
2
Menu Options
Figure 2-15 Performance View
Right-click any of the port bar graphs to display a menu with the
following port-related action options. These are the same menu
options that display when you right-click a port in the Hardware View
or on a row in the Port List View. You can also display these options by
clicking a port, port row, or port bar graph in the preceding views
and selecting the Port secondary menu from the Product menu on the
menu bar.
Refer to Port Menu on page 2-16 for an explanation of these menu
options.
• Port Properties
• Node Properties
If a node is not logged in, a message displays indicating that node
information is not available.
• Port Technology
• Block Port
Performance View
2-29
Monitoring and Managing the Switch
2
• Enable Beaconing
• Diagnostics
• Clear Link Incident Alert(s)
• Reset Port
• Port Binding
• Clear Threshold Alert(s)
Bar Graph Display
Port Statistics
The Performance View provides a graphical display of performance for
all ports. Each bar graph in the upper portion of the view panel
displays the percentage of link utilization for the port. This
information updates every five seconds. A red arrow marks the
highest utilization since the opening of the Performance View. If the
system detects activity on a port, it represents minimal activity with
one bar.
When a port is operating as an F_Port and a device is logged on,
moving the cursor over the port’s bar graph displays a message with
the attached port’s WWN. If the port is an E_Port, the message reads,
“E_Port.” If the port is an FL_Port, FL_Port displays. If the port is not
logged in, the message displays the port’s current operational state
(refer to Tab le 2- 1 on page 2-36).
To select and display more detailed performance information for a
port, click the port’s bar graph. The bar graph for that port highlights
with a darker background and the lower portion of the Performance
View tab displays the statistics values for the port’s number and the
WWN decoding. The Statistics Values tables contain a menu of
specific statistics that can be displayed: All, Class 2 Statistics, Class 3
Statistics, Error Statistics, Operational Statistics, and Traffic Statistics.
Click a category in the left frame of the statistics area to display only
statistics for that category or click All to display values for all
categories. For a description of the Refresh and Clear buttons, refer to
Button Functions on page 2-35.
2-30
Statistics Description The Statistics Values tables contain statistics in the following groups.
To refresh tables with the latest data, click the Refresh button on the
upper right portion of the Statistics Values panel or click the port’s bar
graph. Clear all counters for all users using the Clear button.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
Traffic Statistics with Receive and Transmit Values
This section describes the types of statistics that display when you
click a port’s bar graph:
• Link Utilization%
There is a separate value for transmit and receive link utilization.
The larger of these two values displays on the bar graph.
The current link utilization for the port is expressed as a
percentage. Each port can transmit or receive data at 100
Megabytes (MB) per second. This statistic shows the percentage
of the maximum link utilization currently being used. Link
utilization is calculated over one-second intervals. The maximum
link utilization is 100%.
• Frames
The number of frames that the port has received or transmitted.
• Four Byte Words Rx
The number of words that the port has received.
• Four Byte Words Tx
2
The number of words that the port has transmitted.
• Offline Sequences
The number of offline sequence that the port has received or
transmitted.
• Link Resets
The number of link reset protocol frames received/transmitted by
this port from/to the attached switch. The switch transmits a link
reset to initiate the link reset protocol or recover from a link
timeout. The switch receives a link reset from an attached device
if the device wishes to initiate the link reset or recover from a link
timeout.
There are not thresholds for these values. You may determine that
a problem exists by the rate that the value changes.
• LIPS
The number of Loop Initialization Primitives (LIPS)
generated/detected by this port. These cause re-initialization of
the port.
Performance View
2-31
Monitoring and Managing the Switch
2
Class 2 Statistics
The Class 2 Statistics table includes:
• Received Frames
The number of Class 2 frames received by this F_Port from its
attached N_Port.
• Busied Frames
The number of F_BSY frames generated by this F_Port against
Class 2 frames. This can occur if frames are received before the
switch completes initialization or if the switch is servicing so
many requests that it can not process a new request. The port
generates frames if the switch is not ready to accept commands.
This may indicate temporary congestion.
• Rejected Frames
The number of F_RJT frames generated by this F_Port against
Class 2 frames.
These frames usually occur because of attached device errors. The
device is expected to correct the error based on the reject code,
then retry its request. If the device is able to recover, there is no
cause for concern. If not, further troubleshooting may be
necessary. There are no thresholds for this value. Typically, this
occurs because the destination is not available due to the device’s
action.
2-32
• Four Byte Words Received
The number of four-byte words received.
• Four Byte Words Transmitted
The number of four-byte words transmitted.
Class 3 Statistics
The Class 3 Statistics table includes:
• Received Frames
The number of Class 3 frames received by this F_Port from its
attached N_Port.
• Discarded Frames
The number of Class 3 frames discarded, including multicast
frames with bad D_IDs.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
The switch increments this count when it discards a frame that
cannot be routed. This occurs most frequently when a destination
becomes unavailable without the source realizing the destination
is unavailable. There are no thresholds for this value. Typically,
this occurs when the destination is not available due to the
destination device’s action.
• Four Byte Words Received
The number of four-byte words received.
• Four Byte Words Transmitted
The number of four-byte words transmitted.
Error Statistics
Port errors indicate that a port is not operating correctly. Use this data
to isolate problems with port and link operations. The statistics in this
table include:
• Link failures
A link failure was recorded in response to a not operational
sequence (NOS), protocol timeout, or port failure. At the
Hardware View, a yellow triangle appears to indicate a link
incident, or a blinking red and yellow diamond appears to
indicate a port failure.
2
• Sync losses
A loss of synchronization was detected because the attached
device was reset or disconnected from the port. At the Hardware
View, a yellow triangle appears to indicate a link incident.
• Signal losses
A loss of signal was detected because the attached device was
reset or disconnected from the port. At the Hardware View, a
yellow triangle appears to indicate a link incident.
• Primitive sequence errors
An incorrect primitive sequence was received from the attached
device, indicating a Fibre Channel link-level protocol violation.
At the Hardware View, a yellow triangle appears to indicate a link
incident.
Performance View
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Monitoring and Managing the Switch
2
• Discarded frames
A received frame could not be routed and was discarded because
the frame timed out (insufficient buffer-to-buffer credit) or the
destination device was not logged into the switch.
• Invalid transmission words
The number of times that the switch detected invalid
transmission words from the attached device. This indicates that
a frame or primitive sequence arrived at the switch’s port
corrupted. This corruption can be due to the attached device
performing a reset, plugging or unplugging the link, bad optics at
either end of the cable, bad cable, or a dirty or poor connection.
Moving the connection around or replacing cables can isolate the
problem.
Some number of invalid transmission words are expected and
acceptable. Invalid transmission words within a frame are used to
produce the bit-error threshold link incident. If one or more
invalid transmission words are detected in 12 separate 1.5-second
samples within five minutes, a bit-error threshold link incident is
generated.
2-34
• CRC errors
A received frame failed a cyclic redundancy check (CRC)
validation, indicating the frame arrived at the switch’s port
corrupted. Frame corruption may be caused by device
disconnection, an optical transceiver failure at the device, a bad
fiber-optic cable, or a poor cable connection.
• Delimiter errors
The number of times that the switch detected an unrecognized
start-of-frame (SOF), an unrecognized end-of-frame (EOF)
delimiter, or an invalid class of service. This indicates that the
frame arrived at the switch’s port corrupted. This corruption can
be due to plugging/unplugging the link, bad optics at either end
of the cable, bad cable, or dirty or poor connections. Moving the
connection around or replacing cables can isolate the problem.
• Address ID errors
A received frame had an unavailable or invalid Fibre Channel
destination address, or an invalid Fibre Channel source address.
This typically indicates the destination device is unavailable.
McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Monitoring and Managing the Switch
• Frames too short
A received frame exceeded the Fibre Channel frame maximum
size or was less than the Fibre Channel minimum size, indicating
the frame arrived at the switch’s port corrupted. Frame
corruption may be caused by device disconnection, an optical
transceiver failure at the device, a bad fiber-optic cable, or a poor
cable connection.
2
Troubleshooting Tips
Button Functions
As a general rule, you should clear all counts after the system is
stabilized. When looking at the Performance View, roughly keep
track of the time interval when errors accumulate to judge the
presence and severity of a problem. Also, recognize that there is a
link recovery hierarchy implemented in Fibre Channel to handle
some level of “expected anomalies.” In general, only be
concerned with error counts that increment very quickly.
The two buttons located at the right end of the title bar on the
Statistics Values table are:
• Clear
The Clear button clears all counters to zero. Selecting this button
displays a Clear Port Statistics dialog box. Select the appropriate
radio button and click OK to clear all counters to zero on the
selected port only or counters on all ports on the switch. Note that
this also clears counters for other Product Manager users.
An entry identifying when the statistics were cleared and by
whom is saved in the Audit Log.
• Refresh
The Refresh button updates the data in the statistics tables and
enables you to compare values at any given time. Note that you
can also refresh data by clicking the port’s bar graph.
Click Clear to clear the statistics counters to zero. When the
confirmation dialog box displays, select This port only or All ports
on product, then click OK to clear the counters to 0.
Performance View
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Monitoring and Managing the Switch
2
Port Operational States
Ta bl e 2 -1 describes the port operational states and the LED and
attention indicators that display in the Hardware View and Port List
View.
Table 2-1 Port States and Indicators
Port Indicators
Port State Green/Blue Amber Alert IndicatoraDescription
Beaconing Off or On Blink Yellow Triangle The port is beaconing. The amber port LED blinks once
every two seconds to enable users to find a specific
port. Enable beaconing through the port’s menu on the
Hardware View, Port List View, or Performance View.
Inactive Off Off Yellow Triangle The switch port is in an inactive state. Reasons for this
Invalid
Attachment
Link Incident Off Off Yellow Triangle A link incident occurred on one of the ports and displays
Link Reset Off Off Yellow Triangle The switch and the attached device are performing a link
No Light Off Off None No signal (light) is being received on the switch port.
Not
Operational
On Off Yellow Triangle The switch port is in an invalid attachment state.
Off Off Yellow Triangle The switch port is receiving the Fibre Channel not
state appear in the Reason field of the Port Properties
dialog box.
Note that if port optics have also failed, the amber LED
will be on.
Reasons for this state appear in the Reason field of the
Port Properties dialog box.
in the Port List View with a corresponding indicator
displaying for the card in the Hardware View.
reset operation to recover the link connection. Ordinarily,
this is a transient state that should not persist.
This is a normal condition when there is no cable
plugged into the port or when the power of the device
attached to the other end of the link is off.
operational sequence (NOS) indicating that the attached
device is not operational.
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Table 2-1 Port States and Indicators (continued)
Port Indicators
Port State Green/Blue Amber Alert IndicatoraDescription
Monitoring and Managing the Switch
2
Online On Off None The attached device has successfully connected to the
Offline Off Off None The switch port was configured as “blocked” and is
Off Off Yellow Triangle The switch port was configured as “Unblocked” and is
Port Failure Off On Red and Yellow
Blinking
Diamond
Segmented
E_Port
Testing Off Blink Yellow Triangle Port is executing an internal loopback test.
On Off Yellow Triangle The E_Port is segmented preventing the two fabrics
On Blink Yellow Triangle Port is executing an external loopback test.
switch and is ready to communicate or is in the process
of communicating with other attached devices. As long
as the port remains in the online state, the green/blue
port LED remains illuminated. Note that on the actual
port in the unit, the green/blue LED blinks when there is
active Fibre Channel traffic through the port.
transmitting the Fibre Channel OLS to the attached
device.
receiving the Fibre Channel OLS, indicating that the
attached device is offline.
The switch port has failed and requires service. The
amber LED for the port remains illuminated.
from joining (this only occurs when two switches are
connected to each other). Display the Port Properties
dialog box to view the segmentation reason.
Note: For any loopback test, the amber LED blinks
(beacons) to help users locate the port under test.
Not Installed Off Off Yellow Triangle The port optics are not installed or the feature that
provides additional port function is not enabled.
a. The status indicator displays on the port in the Hardware View. It indicates that a
corrective action is required to return the port to a normal operating state.
Link Incident Alerts
A link incident is a problem detected on a fiber optic link, like the loss
of light, invalid sequences, and other problems. When a problem
occurs, a LIN alert is sent to the Link Incident Log in the switch
Product Manager. LIN alerts warn you that there is a link incident
Link Incident Alerts
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Monitoring and Managing the Switch
2
being detected through a port connection that may require operator
intervention to correct.
If LIN alerts are enabled for a port in the Configure Ports dialog box, a
yellow triangle (attention indicator) displays by the port connector in
the Hardware View or in the Alert column in the Port List View. A
corresponding triangle displays for the card on the Hardware View.
Double-clicking the port with the yellow triangle displays the Port
Properties dialog box.
If LIN alerts have been enabled for a port in the Configure Ports dialog
box, the Port Properties dialog box contains a short description of the
latest incident in the Link Incident field. Or, if there are no active
incidents, “None” displays. The system writes all link incidents to the
Link Incident Log.
If you enable LIN alerts for a port in the Configure Ports dialog box,
configure e-mail notification through the EFC Manager, and enable
E-Mail Notification through the Maintenance menu, you will receive
e-mail notification of LIN alerts.
The e-mail notification of LIN alerts is available to all users; no user rights are
imposed.
Threshold Alerts
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Although you can clear the attention indicator in the Hardware View
and the alert description in the Port Properties dialog box manually,
they may also be cleared by actions outside of your control; such as
on EFC Server reboot.
You can clear the link incident indicator in the Hardware View and the
description in the Link Incident field manually. To manually clear the
attention indicator (yellow triangle), right-click the port with the
yellow triangle and select Clear Link Incident Alert(s) from the menu.
In the Clear Link Incident Alert(s) dialog box, select the appropriate
option and click OK.
Be aware that clearing the incident indicator clears it for everyone
using the system. If there are no link incident alerts enabled for a
port, no actions occur.
A threshold alert notifies Product Manager users when the transmit
(Tx) or receive (Rx) throughput reaches specific values for switch
ports or port types (E_Ports, F_Ports, or FL_Ports).
Monitoring and Managing the Switch
Select the Threshold Alerts option on the Configure menu to display the
Configure Threshold Alerts dialog box. Use this dialog box to configure
criteria for generating a threshold alert. One criteria that you must
configure is a throughput value that equals a specific percentage of
the port’s total throughput capacity. You also provide a time interval
during which throughput is measured and a time interval during
which that throughput value must remain constant. When
throughput reaches the threshold value and remains constant for the
specified time, an alert is generated.
Threshold alerts occur as the following in the Product Manager:
• An attention indicator (yellow triangle) that displays on the port
in the Port Card View.
• An attention indicator (yellow triangle) that displays on the port
card in the Hardware View.
• An attention indicator (yellow triangle) that displays in the Alert
column of the Port List View.
• An attention indicator (yellow triangle) that displays by the
Threshold Alerts field in the Port Properties dialog box.
• Detailed threshold alert data recorded in the Threshold Alert Log.
2
For detailed procedures to configure threshold alerts, refer to
Configure Threshold Alerts on page 3-20.
Threshold Alerts
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Monitoring and Managing the Switch
2
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
Invisible Body Tag
Configuring the Switch
This chapter describes how to use the options that display on the
Product Manager’s Configure menu on the Product Manager menu
bar.
Section Page
Configure Identification 3-2
Configure Switch Parameters 3-3
3
Configure Fabric Parameters 3-6
Configure Switch Binding 3-9
Configure Ports 3-9
Configure SNMP 3-13
Configure Open Systems Management Server 3-16
Configure Feature Key 3-16
Configure Date and Time 3-18
Configure Threshold Alerts 3-20
Export Configuration Report 3-27
Enable SANpilot 3-29
Backing Up and Restoring Configuration Data 3-29
Backing Up and Restoring Configuration Data 3-29
Configuring the Switch
3-1
Configuring the Switch
3
Configure Identification
Use the procedure in this section to identify the switch by its name,
description, location, and contact person. This information displays
in the following Product Manager locations:
• Product Manager window title panel (name).
• Switch Properties dialog box (name, location, contact, description).
• Identification table at the top of the Hardware View (name,
location, description).
The name also displays in the switch icon label in the Enterprise
Fabric Connectivity (EFC) Manager Product tab if the product name is
enabled through the EFC Manager Display Options.
Data entered through the following procedure is saved in nonvolatile
random access memory (NV-RAM) on the switch.
Procedure
To configure identification for the switch, use the following steps:
1. Select Identification from the Configuration menu on the menu bar.
The Configure Identification dialog box displays.
Figure 3-1 Configure Identification Dialog Box
2. Click in the Name field and enter a name for the switch. The name
could reflect the switch’s Ethernet network domain name service
(DNS) host name, if assigned.
3. Click in the Description field and enter a description of the switch.
4. Click in the Location field and enter the location of the switch.
5. Click in the Contact field and enter appropriate information about
a contact person, such as a phone number, title, or e-mail address.
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
6. Click Set Name as Nickname and add a check mark to the check box
if you want to use the name in the Name field as a nickname for
the switch’s WWN. The nickname will then display instead of the
WWN in Product Manager views.
7. Click Activate to save the data and close the dialog box.
8. If you are finished configuring the switch, back up the
configuration data. For more information, refer to Backup and
Restore Configuration on page 5-7.
Configure Switch Parameters
Use procedures in this section to set parameters on the switch for
fabric operation through the Configure Switch Parameters dialog box.
These operating parameters are stored in NV-RAM on the switch.
1. The switch must be offline to change Preferred Domain ID. If it is
not and you activate values in this dialog box, a dialog box
displays prompting you to set the unit offline.
Configuring the Switch
3
!
CAUTION
Setting the switch offline terminates all Fibre Channel connections.
To set the unit offline:
a. Select Set Online State from the Maintenance menu on the menu
bar along the top of the Product Manager window.
b. When the Set Online State dialog box displays, click Set Offline.
c. When the warning box displays asking you to confirm the
offline state, click OK.
2. Select Switch Parameters from the Operating Parameters submenu
(Configure menu tab).
3. The Configure Switch Parameters dialog box displays.
Configure Switch Parameters
3-3
Configuring the Switch
3
Figure 3-2 Configure Switch Parameters Dialog Box
Ordinarily, you do not need to change values in this dialog box from their
defaults. The only exception is the Preferred Domain ID. Change this value if
the switch will participate in a multiswitch fabric.
4. Use information under Switch Parameters to change settings as
required for parameters in this dialog box.
Switch Parameters
Preferred Domain ID Use this field to set each switch in the fabric to a unique preferred
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McDATA® Sphereon™ 4500 Fabric Switch Product Manager User Manual
5. After you change settings, click the Activate button.
Configure the following parameters as required by your fabric.
domain ID. Fibre Channel addresses in the switch include this
preferred domain ID, which creates a unique identification for the
port in the fabric. The default value is 1. Set a preferred value from 1
through 31.
The preferred domain ID must be unique for each switch in a fabric.
If two switches have the same preferred domain ID, the E_Ports
segment, causing the fabric to segment.
For more information on the domain ID, refer to the section on domain ID
assignment for multiswitch fabrics in the
McDATA Products in a SAN
Environment - Planning Manual (620-000124).
Insistent This option is not supported unless the SANtegrity feature is
installed. Click the check box to remove or add a check mark. The
default state is disabled (no check mark).
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