MCData Sphereon 4400 Service manual
McDATA
®
Sphereon™ 4400 Fabric Switch
Installation and Service Manual
P/N 620-000238-020
REV A
Record of Revisions and Updates
Revision Date Description
620-000238-000 7/2005 General availability (GA) release of the manual. Describes Release 8.7 of the Enterprise Fabric Connectivity
620-000238-010 3/2006 Upodated for ROHs changes.
620-000238-020 8/2006 Describes Release 9.0 of the Enterprise Fabric Connectivity Manager application.
Manager application.
Copyright © 2005, 2006 McDATA Corporation. All rights reserved.
Printed August 2006
Third Edition
With the exception of downloading a copy of this publication for the customer’s own use, no part
of this publication may be reproduced or distributed except as authorized under the terms of the
"McDATA Corporation License to Copy Machine Readable Documentation."
The information contained in this document is subject to change without notice. McDATA
Corporation assumes no responsibility for any errors that may appear.
All computer software programs, including but not limited to microcode, described in this
document are furnished under a license, and may be used or copied only in accordance with the
terms of such license. McDATA either owns or has the right to license the computer software
programs described in this document. In addition, McDATA Corporation retains all rights, title
and interest in the computer software programs.
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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Figures
1-1 Sphereon 4400 Fabric Switch (Front View) ............................................... 1-3
1-2 Sphereon 4400 Fabric Switch (Rear View) ................................................ 1-3
1-3 Management Server ................................................................................... 1-10
1-4 24-Port Ethernet Hub ................................................................................. 1-12
1-5 Door Key ...................................................................................................... 1-14
1-6 Loopback Plug ............................................................................................ 1-14
1-7 Fiber-Optic Protective Plug ....................................................................... 1-15
1-8 Null Modem Cable ..................................................................................... 1-15
2-1 Patch Cable and MDI Selector Configuration .......................................... 2-7
2-2 Mounting Bracket Installation (Ethernet Hub) ........................................ 2-8
2-3 Hardware View .......................................................................................... 2-13
2-4 Identification View ..................................................................................... 2-14
2-5 Date Time View .......................................................................................... 2-15
2-6 Parameters View ......................................................................................... 2-16
2-7 Fabric Parameters View ............................................................................. 2-18
2-8 Network View ............................................................................................. 2-20
2-9 Basic Information View ............................................................................. 2-21
2-10 SNMP View ................................................................................................. 2-23
2-11 SSH Configuration ..................................................................................... 2-24
2-12 OSMS View .................................................................................................. 2-25
2-13 SSL View ...................................................................................................... 2-26
2-14 Maintenance Feature Installation View .................................................. 2-28
2-15 Connection Description Dialog Box ........................................................ 2-33
2-16 1U Management Server Connections ...................................................... 2-36
2-17 Identification Changes Dialog Box .......................................................... 2-42
2-18 Internet Protocol (TCP/IP) Properties Dialog Box ................................ 2-43
2-19 Add New User Wizard .............................................................................. 2-45
2-20 Properties Dialog Box (General Tab) ....................................................... 2-46
Figures
iii
Figures
2-21 Date/Time Properties Dialog Box (Time Zone Tab) .............................. 2-47
2-22 Date/Time Properties Dialog Box (Date & Time Tab) .......................... 2-48
2-23 Add User Dialog Box .................................................................................. 2-50
2-24 Address Properties Dialog Box (IP Address Page) ................................ 2-51
2-25 Hardware View ........................................................................................... 2-54
2-26 New Feature Key Dialog Box .................................................................... 2-56
2-27 Configure Date and Time Dialog Box ...................................................... 2-58
2-28 Identification View ...................................................................................... 2-60
2-29 Configure Switch Parameters Dialog Box ............................................... 2-61
2-30 Configure Fabric Parameters Dialog Box ................................................ 2-63
2-31 Configure Ports Dialog Box ....................................................................... 2-65
2-32 Configure SNMP Dialog Box .................................................................... 2-67
2-33 New Threshold Alert Dialog Box ............................................................. 2-68
2-34 Email Event Notification Setup Dialog Box ............................................ 2-71
2-35 InCD Icon (Unformatted CD) .................................................................... 2-75
2-36 McDATA Filecenter Home Page .............................................................. 2-81
3-1 Daisy-Chained Ethernet Hubs .................................................................. 3-18
4-1 Clean Fiber-Optic Components .................................................................. 4-6
4-2 McDATA Filecenter Home Page ................................................................ 4-7
4-3 Port List View .............................................................................................. 4-14
4-4 Diagnostics View ......................................................................................... 4-18
4-5 System Files View ....................................................................................... 4-21
4-6 Switch View ................................................................................................. 4-22
4-7 Basic Information View .............................................................................. 4-23
4-8 Firmware Upgrade View ........................................................................... 4-24
4-9 Backup Configuration View ...................................................................... 4-26
4-10 Restore Configuration View ...................................................................... 4-27
4-11 Port List View .............................................................................................. 4-35
4-12 Port Properties Dialog Box ........................................................................ 4-39
4-13 Port Technology Dialog Box ...................................................................... 4-40
4-14 Port Diagnostics Dialog Box ...................................................................... 4-42
4-15 Swap Ports Dialog Box ............................................................................... 4-44
4-16 Save Data Collection Dialog Box .............................................................. 4-45
4-17 Set Online State Dialog Box ....................................................................... 4-47
4-18 Firmware Library Dialog Box .................................................................... 4-48
4-19 Backup and Restore Configuration Dialog Box ...................................... 4-51
4-20 Reset Configuration Dialog Box ................................................................ 4-52
4-21 Discover Setup Dialog Box ........................................................................ 4-53
4-22 Address Properties Dialog Box ................................................................. 4-54
4-23 InstallShield Wizard Dialog Box ............................................................... 4-56
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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
5-1 SFP Optical Transceiver Removal and Replacement .............................. 5-4
5-2 Redundant Power Supply Removal and Replacement ........................... 5-8
6-1 Front-Accessible FRUs ................................................................................. 6-2
6-2 Rear-Accessible FRUs .................................................................................. 6-3
6-3 Miscellaneous Parts ...................................................................................... 6-4
6-4 Power Cords and Receptacles .................................................................... 6-5
B-1 InstallShield Wizard Dialog Box ................................................................ B-4
Figures
Figures
v
Figures
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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Tables
2-1 Factory-Set Defaults (Product) ................................................................... 2-1
2-2 Factory-Set Defaults (Management Server) .............................................. 2-2
2-3 Installation Task Summary ......................................................................... 2-2
2-4 Operational States and Symbols ............................................................... 2-53
3-1 Factory-Set Defaults ..................................................................................... 3-1
3-2 MAP Summary ............................................................................................. 3-2
3-3 Event Codes versus Maintenance Action ................................................. 3-2
3-4 MAP 100 Event Codes ............................................................................... 3-11
3-5 MAP 200 Event Codes ............................................................................... 3-13
3-6 MAP 200 Byte 0 FRU Codes ...................................................................... 3-13
3-7 MAP 300 Error Messages .......................................................................... 3-17
3-8 MAP 400 Event Codes ............................................................................... 3-25
3-9 MAP 500 Event Codes ............................................................................... 3-27
3-10 Link Incident Messages ............................................................................. 3-27
3-11 Invalid Attachment Reasons and Actions ............................................... 3-29
3-12 Inactive Port Reasons and Actions ........................................................... 3-34
3-13 MAP 600 Event Codes ............................................................................... 3-39
3-14 E_Port Segmentation Reasons and Actions ............................................ 3-41
3-15 Port Fence Codes and Actions .................................................................. 3-46
3-16 Fabric Merge Failure Reasons and Actions ............................................ 3-50
4-1 Port Operational States ................................................................................ 4-8
4-2 Port List Table ............................................................................................. 4-14
4-3 Inspect Port Properties Table .................................................................... 4-15
4-4 POM Data Table ......................................................................................... 4-16
4-5 Inspect Port Transceiver Technology Table ............................................ 4-16
4-6 Performance View Table ........................................................................... 4-17
Tables
vii
Tables
4-7 Statistical Information in Performance View .......................................... 4-36
4-8 Port Properties Table .................................................................................. 4-37
4-9 Port Technology Table ................................................................................ 4-40
5-1 Concurrent FRUs ........................................................................................... 5-2
6-1 Front-Accessible FRU Parts List .................................................................. 6-2
6-2 Rear-Accessible FRU Parts List ................................................................... 6-3
6-3 Miscellaneous Parts List ............................................................................... 6-4
6-4 Power Cord and Receptacle List ................................................................. 6-6
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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Contents
Preface ............................................................................................................................xv
Chapter 1 General Information
Switch Description............................................................................1-1
Field-Replaceable Units ............................................................1-2
SFP Transceiver ..........................................................................1-3
Power Supply Assembly ..........................................................1-4
Controls, Connectors, and Indicators ............................................1-5
RESET Button .............................................................................1-5
Ethernet LAN Connector..........................................................1-5
Power and System Error LEDs ................................................1-6
FRU Status LEDs........................................................................1-6
Maintenance Port.......................................................................1-6
Chassis Ground Connector ......................................................1-6
Switch Specifications ........................................................................1-6
Maintenance Approach....................................................................1-8
Switch Management.........................................................................1-9
Management Server ..................................................................1-9
Management Server Specifications .......................................1-10
Ethernet Hub (Optional).........................................................1-11
Error-Detection, Reporting, and Serviceability Features ..........1-12
Tools and Test Equipment..............................................................1-14
Tools Supplied with the Product...........................................1-14
Tools Supplied by Service Personnel ....................................1-15
Chapter 2 Installation Tasks
Factory Defaults ................................................................................2-1
Installation Task Summary ..............................................................2-2
Contents
ix
Contents
Task 1: Verify Installation Requirements.......................................2-4
Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional).
2-5
Unpack and Inspect Ethernet Hub .........................................2-5
Desktop Installation ..................................................................2-6
Rack-Mount Installation...........................................................2-7
Task 3: Unpack, Inspect, and Install the Product .........................2-9
Unpack and Inspect Switch......................................................2-9
Desktop Installation ..................................................................2-9
Rack-Mount Installation.........................................................2-11
Task 4: Configure Product at the EFCM Basic Edition Interface
(Optional).........................................................................................2-12
Configure Product Identification ..........................................2-14
Configure Date and Time .......................................................2-15
Configure Parameters.............................................................2-16
Configure Fabric Parameters.................................................2-17
Configure Network Information...........................................2-19
Configure Basic Port Information .........................................2-21
Configure Port BB_Credit.......................................................2-22
Configure Port NPIV...............................................................2-22
Configure SNMP .....................................................................2-23
Enable CLI ................................................................................2-24
Enable or Disable the CLI for SSH........................................2-24
Enable or Disable Host Control.............................................2-25
Configure SSL Encryption......................................................2-25
Installing PFE Keys (Optional) ..............................................2-27
Configure Security...................................................................2-29
Configure Interswitch Links..................................................2-30
Task 5: Configure Product Network Information (Optional)...2-32
Task 6: Unpack, Inspect, and Install the Management Server..2-35
Task 7: Configure Server Password and Network Addresses..2-38
Configure Password................................................................2-38
Configure Private LAN Addresses .......................................2-39
Configure Public LAN Addresses (Optional) .....................2-39
Task 8: Configure Management Server Information .................2-40
Access the Management Server Desktop.............................2-40
Configure Management Server Names................................2-41
Configure Gateway and DNS Server Addresses ................2-42
Task 9: Configure Windows Operating System Users ..............2-44
Change Default Administrator Password ...........................2-44
Add a New User......................................................................2-44
Change User Properties..........................................................2-45
Task 10: Set Management Server Date and Time .......................2-46
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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Contents
Task 11: Configure the Call-Home Feature (Optional) ............. 2-48
Task 12: Assign User Names and Passwords............................. 2-49
Task 13: Configure the Product to the Management Application...
2-51
Task 14: Record or Verify Server Restore Information.............. 2-52
Task 15: Verify Product-to-Server Communication................... 2-53
Task 16: Configure PFE Key (Optional) ...................................... 2-55
Task 17: Configure Management Server (Optional).................. 2-56
Task 18: Set Product Date and Time ............................................ 2-57
Task 19: Configure the Element Manager Application............. 2-59
Configure Product Identification.......................................... 2-59
Configure Product Parameters.............................................. 2-61
Configure Fabric Parameters................................................. 2-62
Configure Ports ....................................................................... 2-64
Configure SNMP..................................................................... 2-66
Configure Threshold Alerts................................................... 2-68
Enable EFCM Basic Edition and Telnet Access................... 2-70
Configure, Enable, and Test E-mail Notification................ 2-70
Configure and Enable Ethernet Events................................ 2-72
Configure, Enable, and Test Call-Home Event Notification.....
2-72
Configure Security .................................................................. 2-73
Configure Interswitch Links.................................................. 2-74
Task 20: Back Up Configuration Data ......................................... 2-75
Task 21: Cable Fibre Channel Ports ............................................. 2-77
Task 22: Configure Zoning (Optional) ........................................ 2-78
Task 23: Connect Product to a Fabric Element (Optional)........ 2-79
Task 24: Register with the McDATA Filecenter ......................... 2-80
Chapter 3 Maintenance Analysis Procedures
Factory Defaults ............................................................................... 3-1
Quick Start......................................................................................... 3-2
MAP 0000: Start MAP...................................................................... 3-5
MAP 0100: Power Distribution Analysis.................................... 3-10
MAP 0200: POST Failure Analysis .............................................. 3-13
MAP 0300: Loss of Server Communication................................ 3-14
MAP 0400: FRU Failure Analysis................................................. 3-24
MAP 0500: Port Failure or Link Incident Analysis.................... 3-26
MAP 0600: Fabric or ISL Problem Analysis ............................... 3-38
Chapter 4 Repair Information
Contents
xi
Contents
Procedural Notes ..............................................................................4-2
Power On Switch ..............................................................................4-2
Power Off Switch..............................................................................4-3
IML or Reset Switch .........................................................................4-3
IML ..............................................................................................4-4
Reset ............................................................................................4-4
Clean Fiber-Optic Components......................................................4-5
Download Firmware or Software from the Filecenter ................4-6
Port LED Diagnostics.......................................................................4-8
Repair Procedures - EFCM Basic Edition....................................4-10
Obtaining Log Information ....................................................4-10
Performing Port Diagnostics..................................................4-13
Collecting Maintenance Data.................................................4-20
Setting Online State.................................................................4-21
Blocking or Unblocking a Port ..............................................4-22
Upgrading Firmware ..............................................................4-23
Managing Configuration Data ..............................................4-25
Repair Procedures - SAN Management Application ................4-28
Obtaining Fabric Log Information ........................................4-29
Obtaining Switch Log Information.......................................4-30
Performing Port Diagnostics..................................................4-35
Collecting Maintenance Data.................................................4-45
Setting Online State.................................................................4-46
Blocking or Unblocking a Port ..............................................4-47
Upgrading Firmware ..............................................................4-48
Managing Configuration Data ..............................................4-51
Installing or Upgrading Software .........................................4-55
Chapter 5 Removal and Replacement Procedures
Procedural Notes ..............................................................................5-1
ESD Procedures.................................................................................5-2
Field-Replaceable Units ...................................................................5-2
RRP 1: SFP Optical Transceiver ......................................................5-3
RRP 2: Redundant Power Supply ..................................................5-7
Chapter 6 Illustrated Parts Breakdown
RoHS Information.............................................................................6-1
Front-Accessible FRUs.....................................................................6-2
Rear-Accessible FRUs.......................................................................6-3
Miscellaneous Parts..........................................................................6-4
Power Cords and Receptacles.........................................................6-5
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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Appendix A Event Code Tables
System Events (000 through 199) ................................................. A-2
Power Supply Events (200 through 299) ................................... A-24
Fan Events (300 through 399) ..................................................... A-28
CTP Card Events (400 through 499) .......................................... A-35
Port Events (500 through 599) ....................................................A-39
Appendix B Restore Management Server
Requirements ...................................................................................B-1
Restore Management Server Procedure .......................................B-2
Index ...............................................................................................................................I-1
Contents
Contents
xiii
Contents
xiv
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Preface
Who Should Use this
Manual
Organization of this
Manual
This publication is part of a documentation suite that supports the
®
McDATA
Sphereon 4400 Fabric Switch.
Use this publication if you are a trained installation and service
representative experienced with the product, storage area network
(SAN) technology, and Fibre Channel technology.
The product contains no customer-serviceable parts that require
internal access to the product during normal operation or prescribed
maintenance conditions. In addition, refer to this manual for
instructions prior to performing any maintenance action.
This publication includes six chapters and two appendices organized
as follows:
Chapter 1, General Information - This chapter describes the switch,
including field-replaceable units (FRUs), controls, connectors, and
indicators, and switch specifications. The chapter also describes
the maintenance approach, error detection and reporting features,
serviceability features, software diagnostic features, and tools and
test equipment.
Chapter 2, Installation Tasks - This chapter describes tasks to
install, configure, and verify operation of the switch, optional
Ethernet hub, and rack-mount management server.
Chapter 3, Maintenance Analysis Procedures - This chapter
describes maintenance analysis procedures (MAPs) to fault isolate
a switch problem to an individual FRU.
Preface
xv
Preface
Chapter 4, Repair Information - This chapter describes
supplementary diagnostic and repair procedures for a failed
switch. The chapter includes procedures to display and use log
information, perform port diagnostics, manage configuration
data, collect maintenance data, power-on, power-off, and reset
the switch, set the switch online or offline, block ports, manage
switch firmware, clean fiber optics, and install or upgrade
management server software.
Chapter 5, Removal and Replacement Procedures - This chapter
describes procedures to remove and replace switch FRUs.
Chapter 6, Illustrated Parts Breakdown - This chapter illustrates,
describes, and shows the location of switch FRUs. In addition,
switch FRUs are cross-referenced to corresponding part numbers.
Appendix A, Event Code Tables - This appendix provides an
explanation of event codes that appear at the EFCM Basic Edition
interface or Element Manager application. The event severity and
a recommended course of action in response to each event are
also provided.
Appendix B, Restore Management Server - This appendix provides
the instructions to restore all required switch applications to the
management server in case of a hard drive failure.
xvi
An Index is also provided.
Related Publications Other publications that provide additional information about the
switch include:
• McDATA Products in a SAN Environment - Planning Manual
(620-000124).
• McDATA Sphereon 4400 Fabric Switch Element Manager User
Manual (620-000241).
• McDATA Product Safety Notices (620-000247).
• EFC Manager Software Release 8.7 User Manual (620-000170).
• McDATA EFCM Basic Edition User Manual (620-000240).
• McDATA SNMP Support Manual (620-000131).
• McDATA E/OS Command Line Interface User Manual (620-000134).
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
• McDATA EFCM Lite Installation Instructions (958-000171).
• 1U Server Rack-Mount Kit Installation Instructions (958-000310).
• McDATA FC-512 Fabricenter Equipment Cabinet Installation and
Service Manual (620-000100).
Preface
Ordering Printed
Manuals
To order a copy of this publication, submit a purchase order as
described in Ordering McDATA Documentation Instructions at
http://www.mcdata.com or contact your McDATA sales
representative.
Where to Get Help For technical support, McDATA end-user customers should call the
phone number located on the service label attached to the front or
rear of the hardware product.
McDATA’s “Best in Class” Technical Support Center and Network
Operations Center (NOC) provide single points of contact for
customers seeking help. These centers will research, explore, and
resolve inquiries or service requests regarding McDATA products
and services. The centers are staffed 24 hours a day, 7 days a week,
including holidays.
To expedite warranty entitlement, please have your product serial
number available.
McDATA Corporation
11802 Ridge Parkway
Broomfield, CO 80021
For SAN Router issues, contact the Network Operations Center
(NOC) at:
Forwarding
Publication
Comments
(800) 752-8061 or (763) 268-6600.
For all other products, contact the Technical Support Center at:
(800) 752-4572 or (720) 558-3910.
E-mail: support@mcdata.com
Please send comments to the McDATA technical support center by
telephone, or e-mail. The numbers and e-mail address are listed
above. Please identify the page numbers and details.
Preface
xvii
Preface
Trademarks The following terms, indicated by a registered trademark symbol
(®) or trademark symbol (™) on first use in this publication, are
trademarks of McDATA Corporation in the United States or other
countries or both:
Laser Compliance
Statement
Registered Trademarks
Fabricenter
HotCAT
McDATA
®
®
®
Trademarks
EON™
OPENconnectors™
Sphereon™
Multi-Capable Storage
Network Solutions
®
Networking the World’s
Business Data
OPENready
SANtegrity
®
®
®
All other trademarked terms, indicated by a registered trademark
symbol (®) or trademark symbol (™) on first use in this publication,
are trademarks of their respective owners in the United States or
other countries or both.
Product laser transceivers are tested and certified in the United States
to conform to Title 21 of the Code of Federal Regulations (CFR),
Subchapter J, Parts 1040.10 and 1040.11 for Class 1 laser products.
Transceivers are tested and certified to be compliant with
International Electrotechnical Commission IEC825-1 and European
Norm EN60825-1 and EN60825-2 regulations for Class 1 laser
products. Class 1 laser products are not considered hazardous. The
transceivers are designed to prevent human access to laser radiation
above a Class 1 level during normal operation or prescribed
maintenance conditions.
xviii
Federal
Communications
Commission (FCC)
Statement
Products generate, use, and can radiate radio frequency energy, and
if not installed and used in accordance with instructions provided,
may cause interference to radio communications. Products are tested
and found to comply with the limits for Class A and Class B
computing devices pursuant to Subpart B of Part 15 of the FCC Rules,
which are designed to provide reasonable protection against such
interference in a residential environment. Any modification or
change made to a product without explicit approval from McDATA,
by means of a written endorsement or through published literature,
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
invalidates the service contract and voids the warranty agreement
with McDATA.
Preface
Canadian EMC
Statements
The statements below indicate product compliance with Interference
Causing Equipment Standard (ICES) and Norme sur le Matériel
Brouiller (NMB) electromagnetic compatibility (EMC) requirements
as set forth in ICES/NMB-003, Issue 4.
• This Class A or Class B digital apparatus complies with
Canadian ICES-003.
• Cet appareil numérique de la classe A et classe B est conforme à la
norme NMB-003 du Canada.
Preface
xix
Preface
United States and
Canada UL
Certification
International Safety
Conformity
Declaration (CB
Scheme)
European Union
Conformity
Declarations and
Directives (CE Mark)
The C-UL-US mark on a product indicates compliance with
American National Standards Institute (ANSI) and Standards
Council of Canada (SCC) safety requirements as tested, evaluated,
and certified by Underwriters Laboratories Inc. (UL) and
Underwriters Laboratories of Canada (ULC).
A certification bodies (CB) test report supporting a product indicates
safety compliance with the International Electrotechnical
Commission (IEC) system for conformity testing and certification of
electrical equipment (IECEE) CB scheme. The scheme is a multilateral
agreement among participating countries and certification
organizations that accepts test reports certifying the safety of
electrical and electronic products.
The CE mark on a product indicates compliance with the following
regulatory requirements as set forth by European Norms (ENs) and
relevant international standards for commercial and light industrial
information technology equipment (ITE):
• EN55022: 1998 - ITE-generic radio frequency interference (RFI)
emission standard for domestic, commercial, and light industrial
environments, including electrical business equipment.
xx
• EN55024-1: 1998 - ITE-generic electromagnetic immunity
standard for domestic, commercial, and light industrial
environments, including electrical business equipment.
• EN60950/A11:1997 - ITE-generic electrical and fire safety
standard for domestic, commercial, and light industrial
environments, including electrical business equipment.
• EN61000-3-2:1995 - ITE-generic harmonic current emissions
standard for domestic, commercial, and light industrial
environments (equipment with rated current less than or
equal to 16 amperes per phase).
• EN61000-3-3:1995 - ITE-generic voltage fluctuation and flicker
standard (low-voltage power supply systems) for domestic,
commercial, and light industrial environments (equipment with
rated current less than or equal to 16 amperes per phase).
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
In addition, the European Union (EU) Council has implemented a
series of directives that define product safety standards for member
countries. The following directives apply:
• Products conform with all protection requirements of EU
directive 89/336/EEC (Electromagnetic Compatibility Directive)
in accordance with the laws of the member countries relating to
EMC emissions and immunity.
• Products conform with all protection requirements of EU
directive 73/23/EEC (Low-Voltage Directive) in accordance with
the laws of the member countries relating to electrical safety.
• Products conform with all protection requirements of EU
directive 93/68/EEC (Machinery Directive) in accordance with
the laws of the member countries relating to safe electrical and
mechanical operation of the equipment.
McDATA does not accept responsibility for any failure to satisfy the
protection requirements of any of these directives resulting from a
non-recommended or non-authorized modification to a product.
Preface
European Union EMC
and Safety
Declaration (N-Mark)
Argentina UL
Certification
Australia and New
Zealand C-Tick Mark
The N-mark on a product indicates compliance with European Union
EMC and safety requirements as tested, evaluated, and certified by
the Norwegian Board for Testing and Approval of Electrical
Equipment (Norges Elektriske Materiellkontroll or NEMKO)
laboratory or a NEMKO-authorized laboratory.
The UL Argentina plus S mark (UL-AR-S mark) on a product
indicates compliance with Direccion Nacional de Comercio Interior
(DNCI) Resolution Number 92/98, Phase III (for information
technology equipment safety). The mark is certified by UL de
Argentina, S.R.L., and accredited by the Argentine Accreditation
Organization (OAA).
The Australia and New Zealand regulatory compliance mark
(C-tick mark) on a product indicates compliance with regulatory
requirements for EMC (for information technology equipment) as set
forth by the Australian Communications Authority (ACA) and the
Radio Spectrum Management Group (RSM) of New Zealand.
Preface
xxi
Preface
People’s Republic of
China CCC Mark
The China Compulsory Certification mark (CCC mark) on a product
indicates compliance with People’s Republic of China regulatory
requirements for safety and EMC (for information technology
equipment) as set forth by the National Regulatory Commission for
Certification and Accreditation.
Chinese National
Standards Statement
The Taiwanese Bureau of Standards, Metrology, and Inspection mark
(BSMI mark) and the Chinese National Standards (CNS) statement
below indicate product compliance with Taiwanese regulatory
requirements. The statement indicates in a domestic environment the
product may cause radio interference, in which case the user is
required to take corrective actions.
German GS Mark The Geprüfte Sicherheit mark (GS mark) on a product indicates
compliance with the German Safety of Equipment Act as tested by
Underwriters Laboratories International Demko A/S, and accredited
by the Central Office of Safety of the German Länder (Zentralstelle
der Länder für Sicherheitstechnik or ZLS).
xxii
Japanese VCCI
Statement
The Voluntary Control Council for Interference (VCCI) statement
below applies to information technology equipment, and indicates
product compliance with Japanese regulatory requirements. The
statement indicates a product is a Class A or Class B product, and in a
domestic environment may cause radio interference, in which case
the user is required to take corrective actions.
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Korean MIC Mark The Korean Ministry of Information and Communications mark
NOM
(MIC mark) on a product indicates compliance with regulatory
requirements for safety and EMC (for information technology
equipment) as authorized and certified by the Korean Radio
Research Institute (RRI).
Mexican NOM Mark The Official Mexican Standard (Normas Oficiales Mexicanas or
NOM) mark on a product indicates compliance with regulatory
requirements for safety (for information technology equipment) as
authorized and accredited by the National System of Accreditation of
Testing Laboratories (Sistema Nacional de Acreditamieno de
Laboratorios de Pruebas or SINALP).
Preface
Russian GOST
Certification
South African SABS
Certification
European Union Waste
Managment
Information
The Russian Gosudarstvennyi Standart (GOST) mark on a product
indicates compliance with regulatory requirements for safety and
EMC (for information technology equipment) as authorized and
accredited by the State Committee for Standardization, Metrology
and Certification.
The South African Bureau of Standards (SABS) mark on a product
indicates compliance with regulatory requirements for safety and
EMC (for information technology equipment) as authorized and
accredited by the Independent Communications Authority of South
Africa (ICASA).
Do not discard a product. European Union Directive 2002/96/EC
requires a product to be recycled at the end of its useful life. Follow
all waste management actions defined by this directive. Directive
requirements may be superseded by EU member nation law. Perform
the following to identify pertinent information:
1. Review the original purchase contract to determine a contact
regarding waste management of a product, or
2. Contact the company from which a product was procured.
Preface
xxiii
Preface
Danger and Attention
Statements
The following DANGER statements appear in this publication and
describe safety practices that must be observed while installing or
servicing the product. A DANGER statement provides essential
information or instructions for which disregard or noncompliance
may result in death or severe personal injury.
DANGER statements have a numerical ID (displayed in parentheses)
at the end of each statement. Use the numerical ID to locate translated
statements in the McDATA Product Safety Notices (620-000247) manual
delivered with the product.
DANGER
Use the supplied power cords. Ensure the facility power receptacle
is the correct type, supplies the required voltage, and is properly
grounded. (D004)
DANGER
Disconnect the power cords. (D005)
The following ATT EN TION statements appear in this publication
and describe practices that must be observed while installing or
servicing a product. An ATTE NTION statement provides essential
information or instructions for which disregard or noncompliance
may result in equipment damage or loss of data.
xxiv
ATTENTION ! Prior to servicing a product, management server, or
customer-supplied server, determine the Ethernet LAN configuration.
Installation of products and servers on a public customer intranet can
complicate problem determination and fault isolation.
ATTENTION ! Activating a preferred path can result in receipt of out-oforder frames if the preferred path differs from the current path, if input and
output (I/O) is active from the source port, and if congestions is present on
the current path.
ATTENTION ! Do not remove a power supply unless a replacement FRU is
immediately available. To avoid product overheating, a removed power
supply must be replaced within five minutes.
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
ATTENTION ! A reset should only be performed if a CTP card failure is
indicated. Do not reset a managed product unless directed to do so by a
procedural step or the next level of support.
ATTENTION ! This procedure deletes all data from the C: hard
drive partition.
ATTENTION ! Contents of the data directory are backed up to the
management server’s CD-RW drive when directory contents change. To
ensure trouble-free backups, always leave a CD in the drive. Ensure data
is not being written to or read from the CD-RW drive before removing the
CD. Removing the CD during a backup or restore operation can corrupt data.
General Precautions When installing or servicing the product, follow these practices:
• Always use correct tools.
• Always use correct replacement parts.
• Keep all paperwork up to date, complete, and accurate.
Preface
ESD Precautions Follow these electrostatic discharge (ESD) procedures:
• If the product is connected to facility power (grounded), wear an
ESD wrist strap and grounding cable connected to the product
chassis.
• If the product is not connected to facility power (not grounded),
wear an ESD wrist strap and grounding cable connected to an
approved bench grounding point.
• Touch the product chassis once before performing a procedure,
and once each minute during the procedure.
• Store ESD-sensitive FRUs in antistatic packaging.
Preface
xxv
Preface
xxvi
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
1
General Information
The McDATA® Sphereon™ 4400 Fabric Switch provides 16 ports of
low-cost and high-performance dynamic Fibre Channel connectivity
for switched fabric or arbitrated loop devices. This function allows
low-cost, low-bandwidth workgroup (edge) devices to communicate
with mainframe servers, mass storage devices, or other peripherals,
and ultimately be incorporated into an enterprise storage area
network (SAN) environment. This chapter describes:
• The switch, including field-replaceable units (FRUs), controls,
connectors, indicators, and specifications.
Switch Description
• Maintenance approach.
• Switch management.
• Error detection, reporting, and serviceability features.
• Tools and test equipment.
The switch provides Fibre Channel connectivity through generic
mixed ports (GX_Ports). Ports operate at 1.0625, 2.1250, or 4.2500
gigabits per second (Gbps), and can be configured as:
• Fabric ports (F_Ports) to provide direct connectivity for switched
fabric devices.
Switch Description
1-1
General Information
1
• Expansion ports (E_Ports) to provide interswitch link (ISL)
connectivity to fabric directors and switches.
• Fabric loop ports (FL_Ports) to provide connectivity and fabric
attachment for Fibre Channel arbitrated loop (FC-AL) devices.
The switch is installed on a table or desktop, mounted in an FC-512
®
Fabricenter
equipment cabinet, or mounted in any standard 19-inch
equipment rack.
Operators with a browser-capable PC and Internet connectivity can
manage the switch through a firmware-resident Enterprise Fabric
Connectivity Manager (EFCM) Basic Edition interface. The interface
manages only a single switch, and provides a graphical user interface
(GUI) that supports configuration, statistics monitoring, operation,
and maintenance. The interface is opened from a web browser
®
running Netscape Navigator
4.6 (or higher) or Microsoft® Internet
Explorer 4.0 (or higher).
As an option, the switch is managed through a one-unit (1U) high,
rack-mount management server running a Java™-based SAN
management application ( EFCM 8.7 or later) and the switch Element
Manager application.
Multiple switches and the 1U server communicate on a local area
network (LAN) through one or more 10/100 Base-T Ethernet hubs.
The 24-port Ethernet hubs are optional and ordered with the switch.
Up to three hubs are daisy-chained as required to provide additional
Ethernet connections as more switches (or other managed products)
are installed on a network.
Field-Replaceable Units
1-2
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
The switch provides a modular design that enables quick removal
and replacement of FRUs, including small form factor pluggable
(SFP) optical transceivers and power supply assemblies. Figure 1-1
illustrates the front of the switch and shows the:
1. RESET button.
2. Ethernet LAN connector.
3. Green power (PWR) light-emitting diode (LED).
4. Amber system error (ERR) LED.
5. SFP optical transceivers (16).
6. Chassis ground (GND) connector.
Figure 1-1 Sphereon 4400 Fabric Switch (Front View)
Figure 1-2 illustrates the rear of the switch and shows the:
1. RS-232 maintenance port.
2. External power supply connectors (2).
General Information
1
SFP Transceiver
Figure 1-2 Sphereon 4400 Fabric Switch (Rear View)
Multimode fiber-optic cables attach to switch ports through SFP
®
transceivers with duplex LC
connectors, and can be detached from
switch ports (through a 10-pin interface) for easy replacement.
Tri-rate (1.0625, 2.1250, or 4.2500 Gbps) shortwave laser transceivers
(850 nm) provide connectivity:
Switch Description
1-3
General Information
1
• At 500 meters (1.0625 Gbps) through 50-micron multimode
fiber-optic cable.
• At 300 meters (2.1250 Gbps) through 50-micron multimode
fiber-optic cable.
• At 150 meters (4.2500 Gbps) through 50-micron multimode
fiber-optic cable.
• At 300 meters (1.0625 Gbps) through 62.5-micron multimode
fiber-optic cable.
• At 150 meters (2.1250 Gbps) through 62.5-micron multimode
fiber-optic cable.
• At 70 meters (4.2500 Gbps) through 62.5-micron multimode
fiber-optic cable.
Tri-rate longwave laser (1.0625, 2.1250, or 4.2500 Gbps) are also
available. Longwave laser transceivers provide connectivity at 4
kilometers and 10 kilometers through singlemode fiber-optic cable.
(Additional distances will be available in the future. 2Gb LW optics
are currently available for 10, 20, 35 and 80 kilometers.)
The switch also provides a predictive optics monitoring (POM)
feature that monitors operation of SFP optical transceivers. Digital
diagnostics-enabled optical transceivers report temperature, voltage
current, transceiver power, and receiver power to product firmware.
Optical transceivers also provide vendor-specific threshold values for
these parameters.
Power Supply Assembly
1-4
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
The switch is delivered with one external power supply assembly.
The power supply steps down and rectifies facility input power to
provide 12 volts direct current (VDC) to the control processor (CTP)
card. The power supply also provides input filtering, overvoltage
protection, and overcurrent protection. The power supply is input
rated at 100 to 240 volts alternating current (VAC).
A second power supply can be installed as an option. When a second
power supply is detected, the switch automatically enables high
availability (HA) mode. With HA mode enabled, either power supply
can be replaced while the switch is operational. Each power supply
has a separate connection to the CTP card to allow for independent
AC power sources.
Three internal cooling fans provide airflow for the CTP card, as well
as redundancy for continued operation if a single fan fails.
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