McDATA Sphereon 4300 Service Manual

McDATA

®

Sphereon™ 4300 Fabric Switch

Installation and Service Manual

P/N 620-000171 -030

REV A

Record of Revi sions and Updates

Revision Date Description

620-000171-000 8/2003 General availability (GA) release of the manual.
620-000171-010 12/2003 Revision of the manual to describe Release 6.1 of the Enterprise Operating System.
620-000171-020 1/2005 Revision of the manual to describe Release 7.0 of the Enterprise Operating System.
620-000171-030 7/2005 Revision of the manual to describe Release 8.0 of the Enterprise Operating System.

Copyrig ht © 2002, 2005 McDATA Corpor ation. All rights reserved.

Printed July 200 5
Fourth Edition
No part of this publication may be reproduced or distributed in any form, or by any means, or

stored in a database or retrieval system without pri or written cons ent from McDATA Corporation.
The information contained in this document is subject to change without notice. McDATA

Corpor ation assu mes no respon sibility for any errors that may appear.
All computer applications ( including but not limited to microcode) described in this publication are

furnished under a license, and may be used or copied only in accordance with the terms of such
license. McDATA owns or has the right to license the applications described in this publication.
McDATA Corporation retains all rights, title, and interest in the applications.

McDATA Corporation makes no warranties, expressed or implied, by operation of law or
otherwise, relating to this publication, and the products or applications described herein. McDATA
CORPORATION DISC LAIMS ALL IMPLIED WARRANTIE S OF M ERCHANTIBILITY AND
FITNESS FOR A PARTICULAR PURPOSE. In no event shall McDATA Corporation be liable for
(a) incidental, indirect, special, o r consequential damages or (b) any damages whatsoe ver resulting
from the loss of use, data, or profits, arising out of use of this publication, even if advised of the
possibility of such damages.

ii

McDATA Sphereon 4300 Fabric Switch Installat ion an d Servic e Ma nu al

Contents

Preface .............................................................................................................................xi

Chapter 1 Genera l Inform ation

Switch Description............................................................................1-1

Field-Replaceable Units ............................................................1-2

SFP Transceiver ..........................................................................1-3

Power Supply.............................................................................1-4

Controls, Con nec to rs , and Ind icators ............. ... ... ............. ... ......... 1- 4

IML/RESE T Bu tt on ........ ... ... ............ .... ... ............ ... ............. ... ... 1- 4

Ethernet LAN Con ne ct or.. ... ............ .... ... ............ ... ............. ... ...1-5

Power and System Error LEDs ................................................1-5

FRU Status LEDs........................................................................1-5

Mainten an ce Port.................. ... ............. ... ... ............ ... ............. ... 1- 6

Switch Specifications........................................................................1-6

Maintenance Approach....................................................................1-7

Switch Management.........................................................................1-8

Error-Dete ct ion , Re po r tin g, an d Se r vi c ea bil it y Fea ture s ............ 1- 8

Tools and Test Equipment................................................................1-9

Tools Supplied with the Product...........................................1-10

Tools Supplied by Service Personnel ....................................1-11

Chapter 2 Installat ion Tasks

Factory Defaults ................................................................................2-1

Summary o f In st all at io n Tasks............ ... ............. ... ... ............. ... ......2-2

Task 1: Verify Installation Requirements.......................................2-2

Contents

iii

Contents

Task 2: Unpack, Inspect, and Install the Product .........................2-3

Unpack and Inspect Switch......................................................2-3

Desktop Ins t a lla tio n ..... ... ............. ... ............. ... ............ ... ... ........2-4

Rack-Mount Installation...........................................................2-5

Task 3: Configure Pr oduct at the EFCM Basic Edition Interface2-6

Configure Produ c t Id en tif ic a tio n ........... .... ............ ... ............. .2-7

Configure Date and Time .........................................................2-8

Configure Par am et e rs ..... .... ............ ... ... ............. ... ............ .... .... 2 -9

Configure Fa bri c Param e t ers ............... ... .... ............ ... ............2-11

Configure Net wo r k In for ma t io n................ ... ............ ... .........2-12

Configure Basic Port Information .........................................2-14

Configure Por t BB_C redit......... ... ............ .... ............ ... ............2- 15

Configure Por t NP I V . ............. ... ... ............ .... ............ ... ............2- 16

Configure SN MP ....... ............. ... ............ ... .... ............ ... ............2- 16

Enable CLI ... ............ ... ............. ... ............ ... .... ............ ... ............2- 17

Enable or Disable Host Control.............................................2-18

Configure SSL Encryption..... ... ............ ... .... ............ ... ............2- 19

Install PFE Keys (Optional)....................................................2-20

Configure Int e rsw itch Links .......... ... ............. ... ............ ... ......2-22

Task 4: Configure Product Netw ork Informatio n (Optional)...2-23

Task 5: Cable Fibre Channel Ports................................................2-26

Task 6: Configure Zoning (Optional)...........................................2-26

Task 7: Connect Product to a Fabric Element (Optional)..........2-27

Task 8: Register with the McDATA File Center..........................2-28

Chapter 3 Maintenance Analysis Pro cedures

Factory Defaults................................................................................3-1

Quick Start .........................................................................................3-2

MAP 0000: Start MAP ......................................................................3-5

MAP 0100: Power Distribution Analysis ......................................3-9

MAP 0200: POST Failure Analysis...............................................3-10

MAP 0300: Loss of Browser PC Communication.......................3-11

MAP 0400: FRU Failure Analysis.................................................3-14

MAP 0500: Port Failure or Link Incident Analysis ....................3-16

MAP 0600: Fabric or ISL Problem Analysis................................3-27

Chapter 4 Repair Informati on

Procedural Notes ..............................................................................4-1

Power On Switch ..............................................................................4-2

Power Off Switch..............................................................................4-3

iv

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

IML or Reset Switch......................................................................... 4-3

IML.............................................................................................. 4-4

Reset............................................................................................ 4-4

Clean Fiber-Optic Components...................................................... 4-4

Downl oad Firmware from the File c ent e r ............. ... ............. ... ... .. 4-6

Port LED Diagnostics....................................................................... 4-8

Repair Procedures - EFCM Basic Edition ..................................... 4-9

Obtain Log Information ........................................................... 4-9

Perform Po r t Di ag nos ti c s.. ............ ... .... ............ ... ............. ... ... 4-12

Collect Ma in t e nan ce Data............. ... .... ............ ... ............. ... ... 4-18

Set Online State ....................................................................... 4-19

Block or Unblock a Port ......................................................... 4-20

Upgrad e Fir mware...................... ... ............. ... ............ .... ......... 4 -2 1

Manage Configuration Data.................................................. 4-23

Chapter 5 Removal and Replacement Procedures

Procedur al No tes................. ............ ... ... ............. ... ............ .... ... ........ 5-1

ESD Procedures ................................................................................ 5-2

Field-Replaceable Units................................................................... 5-2

RRP 1: SFP Optical Transceiver...................................................... 5-3

Contents

Chapter 6 Illustrated Parts Breakdown

Front-Accessible FRUs..................................................................... 6-2

Miscellaneous Parts ......................................................................... 6-3

Power Cords and Receptacles ........................................................ 6-4

Appendix A Event Code Tables

System Events (000 through 199) .................................................A-2

Fan Event s (30 0 throu gh 399 ) ....... ............. ... ............ ... ... ............ A-21

CTP Card Events (400 through 499) ..........................................A-25

Port Events (500 through 599) .................................................... A-31

Thermal Sensor Events (800 through 899) ................................ A-40

Index................................................................................................................................I-1

Contents

v

Contents

vi

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Figures

1-1 Sphereon 4300 Switch (Front View) ........................................................... 1-2

1-2 Sphereon 4300 Switch (Rear View) ............................................................ 1-3

1-3 Door Key ...................................................................................................... 1-10

1-4 Loopback Plug ............................................................................................ 1-10

1-5 Fiber-Op tic Pr ot ect i v e Plug ...... ... ............. ... ... ............. ... ............ ... .... ........ 1- 10

1-6 Null Modem Cable ..................................................................................... 1-11

2-1 Hardwar e Vie w ............. ............ ... ............. ... ... ............. ... ............ ... ............. . 2-7

2-2 Identification View ....................................................................................... 2-7

2-3 Date Time View ............................................................................................ 2-8

2-4 Parameters View ........................................................................................... 2-9

2-5 Fabric Parameters View ............................................................................. 2-11

2-6 Network View ............................................................................................. 2-13

2-7 Basic Information View ............................................................................. 2-14

2-8 SNMP View ....................... ... ... ............. ... ............ ... .... ............ ... ............. ... .. 2-16

2-9 CLI View ...................................................................................................... 2-18

2-10 OSMS View .. ............. ... ... ............ ... ............. ... ............. ... ... ............ ... ............ 2-18

2-11 SSL View ...................................................................................................... 2-19

2-12 Maintenance Feature Installation View .................................................. 2-21

2-13 Connection Description Dialog Box ........................................................ 2-24

2-14 McDATA Filecenter Home Page .............................................................. 2-29

4-1 Clean Fiber-Optic Components .................................................................. 4-5

4-2 McDATA Filecenter Home Page ................................................................ 4-6

4-3 Port List Vie w . ............. ... ............ ... .... ............ ... ............. ... ... ............ .... ........ 4- 12

4-4 Diagnost i cs Vi ew ........... ... ... ............. ... ............ ... ... ............. ... ............. ... ..... 4-16

4-5 System Files View ....................................................................................... 4-18

4-6 Switch View ................................................................................................. 4-20

Figures

vii

Figures

4-7 Basic Informa t ion Vie w ........................... ... ... ............ ... ............. ... ... ........... 4-21

4-8 Firmware Upgrade View ........................................................................... 4-22

4-9 Backup Configuration View ...................................................................... 4-24

4-10 Restore Configuration View ...................................................................... 4-25

5-1 SFP Optical Tra n s c ei ver R em o v al and R epla c ement ...... ............ ... .......... 5-4

6-1 Front-Ac ces sible FRUs ......... ............ ... ............. ... ... ............. ... ............ ... ....... 6-2

6-2 Miscellaneous Parts ...................................................................................... 6-3

6-3 Power Cords and Receptacles ..................................................................... 6-4

viii

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Tables

2-1 Factory-Set Defaults (Product) ................................................................... 2-1

2-2 Installation Task Summary ......................................................................... 2-2

3-1 Factory-Set Defaults ..................................................................................... 3-1

3-2 MAP Summary ............................................................................................. 3-2

3-3 Event Codes versus Maintenance Action ................................................. 3-2

3-4 MAP 200 Event Codes ............................................................................... 3-10

3-5 MAP 200 Byte 0 FRU Codes ...................................................................... 3-11

3-6 MAP 400 Event Codes ............................................................................... 3-15

3-7 MAP 500 Event Codes ............................................................................... 3-17

3-8 Link Incident Messages ............................................................................. 3-17

3-9 Invalid Attachment Reasons and Actions ............................................... 3-18

3-10 Inactive Port Rea s ons and Ac tio n s ............. ... ... ............. ... ............ .... ........ 3- 23

3-11 MAP 600 Event Codes ............................................................................... 3-27

3-12 E_Port Segmentation Reasons and Actions ............................................ 3-30

3-13 Port Fence Codes and Actions .................................................................. 3-34

3-14 Fabric Merge Failure Reasons and Actions ............................................ 3-36

4-1 Port Operational States ................................................................................ 4-8

5-1 Concurrent FRU ............................................................................................ 5-2

6-1 Front-Accessible FRU Parts List ................................................................. 6-2

6-2 Miscellaneous Parts List .............................................................................. 6-3

6-3 Power Cord and Receptacle List ................................................................ 6-5

Tables

ix

Tables

x

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Preface

This publication is part of a documentation suite that supports the

®

McDATA

Sphereon 4300 Fabric Switch.

Who Should Use this

Manual

Organization of this

Manual

Use this publica tion if you are a trained ins tallation and service
representative experienced with the product, storage area network
(SAN) technology, and Fibre Channel technology.

The product contains no customer- serviceable parts that require
internal access to the product during normal operation or prescribed
maintenance conditions. In addition, refer to this manual for
instructions prior to performing any maintenance action.

This publication includes six chapters and one appendix organized as
follows:

Chapter 1, General Information - This chapter describes the switch,

including field-re placeable un its (FRUs), contr ols, connector s, and
indicators, and switch specifications. The chapter also describes
the maintenance approach, error detection and reporting features,
serviceability features, softwar e diagnostic features, and tools and
test equipment.

Chapter 2, Installation Tasks - This chapter describes tasks to

install, c on f igu re, an d ve ri fy operati on of the s w itc h .

Chapter 3, Maintenance Analysi s Procedures - This chapter

describes maintenance analysis pr ocedures (MAPs) to fault isolate
a switch problem to an individual FRU.

Preface

xi

Preface

Chapter 4, Repair Information - This chapter describes

supplementary diagnostic and repair procedures for a failed
switch. The chapter includes pr ocedures to display and use log
information, perform por t diagnostics, manage configuration
data, collect maintenance data, power-on, power-off, and re set
the switch, set the switch online or offline, block ports, manage
switch firmware, clean fiber optics, and install or upgrade
management server software.

Chapter 5, Removal and Replacement Procedures - This chapter

describes procedures to remove and replace switch FRUs.

Chapter 6, Illustrate d Parts Breakdown - This chapter illustrates,

describes, and shows the location of switch FRUs. In addition,
switch FRUs are cross-referenced to corresponding part numbers.

Appendix A , Event Code Tables - This appendix provides an

explanation of event codes that appear at the EFCM Basic Edition
interface. The event severity and a recommended cour se of action
in response to each event are also provided.

An Index is also provided.

Related Publications Other publications that provide additional information about the

switch include:

• McDATA Products i n a SAN Environment - P l anning Manual
(626-000124).

• McDATA EFCM Basic Edition User Manual (620-000240).

• McDATA SNMP Sup p or t Manu al (620-000131).

• McDATA E/OS Command Line Interface User Manual (620-000134).

• McDATA Sphereon 4300, 4500, and 4700 Switch Rack- Mount Kit
Installation Instructions (958-000316).

• McDATA FC-512 Fabri cent er E quipment Cabinet Installa tio n and
Service Manual (620-000100).

Ordering Printed

Manuals

To order a printe d copy of this public a tio n , su bm it a pu rch a s e orde r
as described in Ordering McDATA Documentation Instructions at

http://www.mcdata.com. To obtain documentation CD-ROMs,

contact your McDAT A sales r epresentative.

xii

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Where to Get Help For technical support, contact the McDATA solution center. The

center provides a point of contact for assistance and is staffed full
time, including holidays. Contact the center at the phone number, fax
number, or e-mail address listed below. Have the product serial
number (printed on the service label) available.

Phone: [phone] or [phone]
Fax: [phone]
E-mail: [e-mail]

Send publication-rel ated comments to the solution center by
telephone, fax, or e-mail. Identify page numbers and details.

Trademarks The following terms, indicated by a registered trademark symbol

(®) or trademark symb ol (™) o n fir s t use in th is pu blic a t ion , are
trademarks of McDATA Corporation or SANavigator, Inc. in the
United States or other countries or both:

Preface

Regis tered Trademarks

Fabricenter
HotCAT
McDATA

®

®

®

Trademarks

EON™
OPENconnectors™
Sphereon™

Multi-Capable Storage
Network Solutions

®

Networking the World’s
Business Data

OPENready
SANtegrity

®

®

®

All other trademarked terms, indicated by a registered trademark
symbol (®) or trademark symbol (™) on first use in this publication,
are trademarks of their respective owners in the United States or
other countries or both.

Preface

xiii

Preface

Laser Compliance

Statement

Federal

Communications

Commissio n (FCC)

Statement

Product laser transceivers are tested and certified in the United States
to conform to Title 21 of the Code of Federal Regulations (CFR),
Subchapter J, Parts 1040.10 and 1040.11 for Class 1 laser products.
Transceivers ar e tested and certified to be compli ant with
International Elec trotechnical Commi s s ion IEC825-1 and European
Norm EN60825-1 and EN60825-2 regulations for Class 1 laser
products. Class 1 laser products are not considered hazardous. The
transceivers are designed to prevent human access to laser radiation
above a Class 1 level during normal o peration or prescribed
maintena n c e con d it io ns.

Products generate, use, and can ra diate radio frequenc y energy, and if
not installed and used in accor danc e with instr uctions pr ovided, may
cause interference to radio communicati ons. Products are tested and
found to comply with the limits for Class A and Class B computing
devices pursuant to Subpart B of Part 15 of the FCC Rules, which are
designed to provide reasonable protection against such interference
in a residential environment. Any modification or change made to a
product without explicit approval from McDATA, by means of a
written endorsement or through published literature, invalidates the
service contract and voids the warranty agreement with McDATA.

Canadian EMC

Statements

United States and

Canada UL

Certification

The statements below indicate product compliance with Interference
Causing Equipmen t Standard (ICES) and Norme sur le Matériel
Brouiller (NMB) electromagnetic compatibility (EMC) requirements
as set for th in ICES/NMB- 003, Issue 4.

• This Class A or Class B digital apparatus complies with
Canadian ICES-003.

• Cet appareil n umérique de la classe A et cla sse B e st conforme à la
norme NMB-003 du Canada.

The C-UL-US mark on a product indicates compliance with
American National Standards Institute (ANSI) and Standards
Council of Canada (SCC) safety requirements as tested, evaluated,
and certified by Underwriters Laboratories Inc. (UL) and
Underwriters Laboratories of Canada (ULC).

xiv

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Preface

International Safety

Conformity

Declaration (CB

Scheme)

European Union

Conformity

Declara t ions and

Direct i v es ( CE Mark)

A certification bodies (CB) test report supporting a product indicates
safety compliance with the International Electrotechnical
Commission (IEC) system for conformity testing and certification of
electrical equipment (IECEE) CB scheme.

The CB scheme is a multilateral agreement among participating
countries and certification or ganizations that accepts test reports
certifying the safety of electrical and electronic products.

The CE mark on a product indicates compliance with the following
regulatory requirements as set forth by European Norms (ENs) and
relevant international standards for commercial and light industrial
information technology equipment (ITE):

• EN55022: 1998 - ITE-generic radio frequency interference (RFI)

emission standard for domestic, commercial, and light industrial
enviro nments, including electric al business equipment .

• EN55024-1: 1998 - ITE-generic electromagnetic immunity

standard for domestic, commercial, and light industrial
enviro nments, including electric al business equipment .

• EN60950/ A11:1997 - ITE-generic electrical and fire safety

standard for domestic, commercial, and light industrial
enviro nments, including electric al business equipment .

• EN61000-3-2:1995 - ITE-gene ri c har mon ic current emissions

standard for domestic, commercial, and light industrial
environments (equipment with rated current less than or
equal to 16 amperes per phase).

• EN61000-3-3:1995 - ITE-gener i c vo ltage fluc t u ation and flic ker

standard (low-voltage power supply systems) for domestic,
commercial, and light industrial environments (equipment with
rated current less than or equal to 16 amperes per phase).

In addition, the European Union (EU) Council has im plemented a
series of directives that define product safety standards for member
countries. The following directi ves apply:

• Products conform with all protection requirements of EU

directive 89/336/EEC (Electromagnetic Compatibility Directive)
in accordance with the laws of the member countries r el ating to
EMC emissions and immunity.

Preface

xv

Preface

• Products conform with all protection requirements of EU
directive 73/23/EEC (Low-Voltage Directive) in accordan ce with
the laws of the member countries relating to electrical safety.

• Products conform with all protection requirements of EU
directive 93/68/EEC (Mach in er y Dir ecti ve) in accordance with
the laws of the mem ber countries relating to s a fe electr ical and
mechanical operation of the equipment.

McDATA does not accept responsibility for any failure to satisfy the
protection r equirements of any of these directives resul tin g from a
non-recommended or non-authorized modification to a product.

European Union EMC

and Safety

Declaration (N-Mark)

Argentina IRAM

Certification

Australia and New

Zealand C-Tick Mark

The N-mark on a pr oduct indi cates complia nce with Europ ean Union
EMC and safety requirements as tested, evaluated, and certified by
the Norwegian Board for Testing and Approval of Electrical
Equipment (Norges Elektriske Materiellkontroll or NEMKO)
labor atory or a NEMKO-authorized laboratory.

The Instituto Argentino de Normalización (IRAM) S-mark on a
product indicates compliance with Dir ecci on Nacional de Comercio
Interi o r (DN C I) Resolu t io n Nu m be r 92 / 98 , Phase III (for
information technology equipment safety). In conjunction with the
S-mark is the AR-UL mark, certified by UL de Argentina, S.R.L., and
accredited by the Argentine Accreditation Organization (OAA).

The Australia and New Zealand regulatory compliance mark
(C-tick mark) on a product indicates compliance with regulatory
requirements for EMC (for information technology equipment) as set
forth by the Australian Communications Authority (ACA) and the
Radio Spectrum Management Group (RSM) of New Zealand.

xvi

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Preface

People’s Republic of

China CCC Mark

Chines e National

Standards Statement

The China Compulsory Certif ication mark (CCC mark) on a product
indicates compliance with People’s Republic of China regulatory
requirements for safety and EMC (for information technology
equipment) as set forth by the National Regulatory Commission for
Certific at i o n an d A cc redit a t ion .

The Chinese National Standards (CNS) statement below indicates
product complia nce with Taiwanese Bureau of Standards, Me trology,
and Inspection (BS MI) regulatory requirements. The st atement
indicat es a product is a Class A or Class B product, and in a domestic
environment may cause radio interference, in which case the user is
required to take corrective actions.

German TÜV GS Mark The German regu la t o ry co mpliance ma rk (T ÜV GS Mark) on a

product indicates compliance with the German Safety of Equipment
Act as tested by the Technical Inspection Association (Technischer
Überwac hungsverein or TÜV), and accredited by the Central Office
of Safet y of the Germ an Länder (Zentralstelle der Länder für
Sicherheit or ZLS).

Japanese VCCI

Statement

The Volunt ary Control Council for Interference (VCCI) statement
below applies to information technology equipment, and indicates
product compliance with Japanese regulatory requirements. The
statement indicates a product is a Class A or Class B product, and in a
domestic environment may cause radio interference, in which case
the user is requ ired to take corrective actions.

Preface

xvii

Preface

Korean MIC Ma rk The Korean Ministry of Information and Communications mark

(MIC mark) on a product indicates compliance with regulatory
requirements for safety and EMC (for information technology
equipment) as authorized and certified by the Korean Radio
Research In stitute (RRI).

Mexican NO M Mark The Official Mexican Standard (Normas Oficiales Mexicanas or

NOM) mark on a product indicates compliance with reg ul ator y
requirements for safety (for information technology equipment) as
authorized and accredi ted by the Nationa l System of Accr ed itation of

NOM

Testing Laboratories (Sistema Nacional de Acreditamieno de
Laboratorios de Pruebas or SINALP).

Russian GOST

Certification

Danger and Attent ion

Statements

The Russian Go s udarstvennyi Standart (GOST) mark on a product
indicates compliance with regulatory requirements for safety and
EMC (for information technology equipment) as authorized and
accredited by the State Committe e for Standardization, Metrology
and Certification.

The follow in g DANGER statement appears in this publication and
describes a safety practice that must be observed while installing or
servicin g a pro du ct . A DANGER statement prov ides essent ial
information or instructions for which disregard or noncompliance
may result in death or severe personal injury. The statement appears
in English, followed by translations to:

• Chinese (simplified - People’s Republic of China).

• Chines e (t r aditional - Taiwan ).

• French (European).

•German.

•Hebrew.

xviii

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

•Italian.

• Portuguese.

•Spanish (European).

• Spanish (Latin American).

DANGER

Use the supplied power cords. Ensure the facilit y power receptacle
is the correct type, suppli es the r equired voltage, and is properly
grounded.

Preface

DANGERDANGER

Utiliser les câbles d’alimentati on fourn is. S’assurer que la prise de
courant du local est du type correct, délivre la tension requise et est
correctement racc ord ée à la terr e.

GEFAHR

Die mitgelieferten Netzkabel verwenden. Sicherstellen, dass die
verwendete Netzsteckdose dem vor geschriebenen Typ entspricht,
die erforderliche Spannung liefert und einwandfrei geerdet ist.

Preface

xix

Preface

PERICOLO

Usare il cavo di alimentazione in dotazione. Assicurarsi che la presa
di corrente a disposizione sia del tipo corretto, eroghi la tens ione
richiesta e sia dotata di messa a terra idonea.

PERIGO

Use os cordões elétricos fornecidos. Certifique-se de que o tipo de
receptor de energia da facilidade é apropriado, fornece a voltagem
necessária, e está corretamente aterrado.

PELIGRO

Utilice los cabl e s de alim entación proporciona do s. Asegúre s e que el
receptáculo tomacorri ente p ara la instalación sea el tipo correcto,
suministre el voltaje necesa r io , y que esté apropiadamente puesto
a tierra.

PELIGRO

Utilice los cabl e s de alim entación proporciona do s. Asegúre s e que el
receptáculo tomacorriente para la instalación sea del tipo correcto,
suministre el vo ltaje neces ario, y qu e esté apr opiadamente co nectado
a tierra.

xx

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

The follow in g ATTENTION statements appear in this publ ication
and describe practices that must be observed while installing or
servicing the switch. An ATTENTION statement provi des essenti al
information or instructions for which disregard or noncompliance
may result in equipment damage or loss of data.

ATTENTION ! Prior to servicing a product, determine the Ethernet LAN
configuration. Installation of products on a public customer intranet can
complicate problem determination and fault isolation.

ATTENTION ! A reset should only be performed if a CTP card failure is
indicated. Do not reset a managed product unless directed to do so by a
procedural step or the next level of support.

General Precautions When installing or servicing the product, follow these practices:

• Always use correct tools.

• Always use c orrec t replac ement parts.

Preface

• Keep all paperwor k up to date , c o mplete, and accurat e.

ESD Prec autions Follow these electrostatic discharge (ESD) procedures:

• If the product is connected to facility power (grounded), wear an
ESD wrist strap and grounding cable connected to the product
chassis.

• If the product is not connected to facility power (not grounded),
wear an ESD wrist strap and grounding cable connected to an
approved bench groundin g poi nt .

• Touch the product chassis once before performing a procedure,
and once each minute dur ing the proce dure.

• Store ESD-sensitive FRUs in antistatic packaging.

Preface

xxi

Preface

xxii

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

1

General Information

The McDATA® Sphereon™ 4300 Fabric Swit ch provides 12 por ts of
low-cost and high-performance dynamic Fibre Channel connectivity
for switched fabric or arbitrated loop devices. This function allows
low-cost, low-bandwidth workgroup (edge) devices to communicate
with mainframe servers, mass storage devices, or other peripherals,
and ultimately be incorporated into an enterprise storage area
network (SAN) environment. This chapter describes:

Switch Description

• The switch, including field-replaceable units (FRUs), controls,
connectors, indicators, and specificati ons.

• Maintenance approach.

• Switch management.

• Error detection, reporting, and serviceability features.

• Tools and test equipment.

The switch provide s Fi b re Channel connectivity through generic
mixed p orts (GX_Po rts). Ports ope rate at 1.0625 or 2 .1250 gigabits per
second (Gbps), and can be configured as:

• Fabric ports (F_Ports) to provide direct connectivit y for switched
fabric devices.

General Information

1-1

General Information

1

• Expansion ports (E_Ports) to provide interswitch link (ISL)
connectivity to fabric director s and switches.

• Fabric loop ports (FL_Ports) to provi d e connectivity and fabric
attachm ent for Fibre Channel arbitrated loop (FC-AL) devices.

The switch is installed on a table or desktop, mounted in an FC-512
Fabricenter
equipment rack.

Operators with a browser-capable PC and Internet connectivity can
manage the switch through a firmware-resident Enterprise Fabric
Connectivity Manager (EFCM) Basic Edition interface. The interface
manages only a single switch, and provides a graphical user interface
(GUI) that supports configuration, statistics monitoring, operation,
and maintenance. The interface is opened from a web browser
running Netscape Navigator
Explorer 4.0 (or higher).

®

equipment cabinet, or mounted in any standard 19-inch

®

4.6 (or higher) or Microsoft® Internet

Field-Replaceable
Units

The switch provides a modular design that enables quick removal
and replacement of FRUs, including small form factor pluggable
(SFP) optical transceivers and power supply assemblies. Figure 1-1
illustrates the front of the switch and shows the:

1. Ethernet LAN connector.

2. Initi al mac h in e load and reset (IML/RESET) button.

3. Green power (PWR) light-emitting diode (LED).

4. Amber system error (ERR) LED.

5. SFP optical transceivers (12).

Figure 1-1 Sphereon 4300 Switch (Front Vi ew)

1-2

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Figure 1-2 illustrates the rear of the switch and shows the:

1. AC power receptacle.

2. RS-232 maint e na n c e po rt.

Figure 1-2 Spher eon 4300 Switch (Rear Vie w)

General Information

1

SFP Transceiver

Singlemode or multimode fiber-optic cables attach to switch ports
through SFP transceivers. The fiber-optic transceivers provide duplex

®

connectors, and can be detached from switch ports (through a

LC
10-pi n interface) for easy replacement. The follow ing fiber-optic
transceiver types are available:

• Dual-rat e s hortwave laser (1.0 625 or 2.1250 G bps) - Shortwave

laser transceivers (850 nm) provi d e connectivity:
— At 500 meters (1.0625 Gbps) thr ough 50-micron multimode

fiber-optic cable.

— At 300 meters (2.1250 Gbps) thr ough 50-micron multimode

fiber-optic cable.

— At 300 meters (1.0625 Gbps) thr ough 62.5-micron multimode

fiber-optic cable.

— At 150 meters (2.1250 Gbps) thr ough 62.5-micron multimode

fiber-optic cable.

• Dual-rate longwave laser (1.0625 or 2.1250 Gbps) - Longwave

laser tran s ceiver s ( 131 0 nm ) pr ov id e conn ect iv it y at 1 0 kil ome t ers
through 9-micron singlemode fiber-optic cable.

• Dual-rat e extended longwave la s e r (1.0625 or 2.1250 Gbps) -

Longwave las e r tr ansce i vers (1310 nm) pr o vide conne c ti vity at 20
or 35 kilometers through 9-mi cron singlemode fiber- optic cab le.

General Information

1-3

General Information

1

The switch also provid es a predictive optics monitoring (POM)
feature that monitors operation of SFP optical transceivers. Digital
diagnostics-enabled optical transceivers report temperature, voltage
current, transceiver power, and receiver power to product firmware.
Optical transceivers also provide vendor-specific threshold values for
these parameters.

Power Supply

The switch contains one power supply with two internal cooling fans.
The assembly is not a FRU. The power supply steps down and
rectifies facility input power to provide 3.3 volts direct current (VDC),
5 VDC, and 12 VDC to the control processor (CTP) card. The power
supply also provides input filtering, overvoltage protection, and
overcurrent protection, and is input rated at 90 to 264 volts
alternating current (VAC).

Three cooling fa ns (tw o int eg ra t ed in the po w e r sup p ly) provide
cooling for the power supply and CTP card, as well as redundancy
for continued operation if a single fan fails.

Controls, Connectors, and Indicators

Controls, connec tors, and indicators for the switch i ncl ude the :

• IML/RESET button.

• Ethernet LAN connector.

•Green PWR and amber ERR LEDs.

• Green, blue, and amber status LEDs associated with FRUs.

IML/RESET Button

1-4

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

• RS-232 maintenance port.

When the IML/RESET button is pressed, held for three seconds, and
rel eas ed, the switch performs an I ML that reloads th e firmware from
FLASH memory. This operation is not disruptive to Fibre Channel
traffic. When the IML/RESET button is pressed and held for ten
seconds, the switch performs a reset. After three seconds, the ERR
LED blinks at twice the unit beaconing rate. A reset is disruptive to
Fibre Channel traffic and resets the:

• Microprocessor and functional logic for the CTP card an d reloads
the firmware from FLASH memory.

General Information

• Ethernet LAN interface, causing the connection to the
management server to drop momentarily until the con necti on
automatically recovers.

• Ports, causing all Fibre Channel connections to drop momentarily
until the connections automatically recover. This causes attached
devices to log out and log back in, therefore data frames lost
during switch reset must be retransmitted.

Perform a reset only if a CTP card failure is indicated. The button is
flush mounted to protect against inadvertent activation.

1

Ethernet LAN
Connector

Power and System
Error LEDs

FRU Status LEDs

The front panel has a 10/100 megabit per second (Mbps) RJ-45
twisted-pair connector that attaches to an Ethernet LAN to provide
communication with a management server or simple network
manageme nt protocol (SNMP) workstation.

The connector provides two gre en LEDs. The left LED illuminates to
indicate LAN operation at 10 Mbps. The right LED illuminates to
indicate operatio n at 100 Mbps.

The PWR LED illuminates when the switch is connected to facility
AC power and is operational (the product does not have a power
switch). If the LED extinguishes, a faci lity power source, power cord,
or power distribution failure is indicated.

The ERR LED illuminates when the switch detects an event requiring
operator attention, such as a FRU failure. The LED illuminates as long
as an event is active. The LED extinguishes when Clear System Error
Light is selected from the EFCM Basic Edition interface. The ERR LED
also blinks if unit beaconing is enabled. An illuminated LED
(indicating a failur e) tak es precedence over unit beaconing .

Amber and green/blue LEDs associated with switch FRUs provide
status information as follows:

• Fibre Channel ports - LEDs to the left of each port illuminate,

• Power supply assembly - An amber LED on each assembly

extinguish, or blink to indicate port status and speed. The amber
LED illuminates if the port fails. The green/blue LED illuminates
green to indicate 1.0625 Gbps port operation. The green/blue
LED illuminates blue to indicate 2.1250 Gbps port operation.

illuminates if the FRU fails.

General Information

1-5

General Information

1

Maintenance Port

The rear panel has a 9-pin DSUB maint enance port that provi des a
connection for a local terminal or dial-in connection for a remote
terminal. The port is typically used only by maintenance personnel,
however operators can use the port to config ur e network addresses.

Switch Specifications

This section lists physical characteristics, storage and shipping
enviro nment, operating en vironment, and servi c e c learances.

Physical

Characteristics

Dimensions:

Power requirements:

Height: 4.1 centim eters (1.6 inches) o r 1 rack unit
Width: 43.7 cent imeters (17.2 inches)
Depth: 47.3 centimeters (1 8.6 inches )
Weight: 6.8 kilograms (15.0 pou n d s )

Input voltage: 90 to 26 4 VAC
Input current: 0.4 amps at 208 VAC
Input frequency: 47 to 63 Hz

Heat dissipation:

37 watts (127 BTUs/hr)

Cooling airflow clearances (switch chassis):

Right and left side: 1. 3 ce n timeters (0 .5 inc he s )
Front and rear: 7. 6 c en t im et e r s (3 .0 inches)
Top and bottom: No clearance required

Shock and vibration tolerance:

60 Gs for 10 milliseconds without nonrecoverable errors

Acoustica l n ois e :

64 dB “A” s ca le

Inclination:

0

10

maximum

1-6

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

General Information

1

Storage and Shi pping

Environment

Operating

Environment

Protective packaging must be provided to protect the switch under
all shipping methods (domestic and internationa l).

Shipping temperature:

0

-40

F to 1400 F (-400 C to 600 C)

Storag e temper at u re:

0

34

F to 1400 F (10 C to 600 C)

Shipping relative humidity:

5% to 100%

Storag e re lative humid i ty:

5% to 80%

Maximum wet-bulb temperature:

0

84

F (290 C)

Altitude:

40,000 feet (12,192 meters)

Temperature:

0

40

F to 1040 F (40 C to 400 C)

Relative humidity:

8% to 80%

Maximum wet-bulb temperature:

0

81

F (270 C)

Altitude:

10,000 feet (3,048 meters)

Maintenance Approach

The maintenance approach instructs service personnel to perform
fault isolation and repair procedures without degrading or
interrupting product ope ration or associated applications. Fault
isolation begins when one or more of the following occur:

General Information

1-7

General Information

1

• Event information di s plays at a browser-capable PC
communicating with the product through the EFCM Basic
Edition interface.

• LEDs on the product front pane l or FRUs illuminate to indicate a
hardware malfun c tio n .

• An unsolicited SNMP trap message is received at a management
workstation, indicating an opera t ion al state change or failure.

• Event no tificati o n is received at a designated support center
through an e-mail message or the call-home feature.

Fault isolation and repair information is provided through
maintenance analysis procedures (MAPs). MAPs are step-by-step
procedures that prov ide information to interpret events, isolate a
failure to a FRU, remove and replace the FRU, and verify product
operation. Fault isolation begins with MAP 0000: Start MAP.

Switc h M anagem e n t

The switch is managed and controlled through a customer-supplied
PC platform with Internet communication to the product-resident
EFCM Basic Edition interface. This graphical user interface (GUI)
allows service personnel to perform conf iguration tas ks, view syst em
alerts an d related log information, a nd monitor switch status, port
status, and per fo rmance . FRU s tat us and sy st em a le rt inf or mati on ar e
highly visible.

The EFCM Basic Edition interface is opened from a standard web

®

browser running Netscape Navi ga tor

Vers io n 4.6 (o r higher) or
Microsoft Internet Explorer Version 4.0 (or higher). At the browser,
enter the IP address of the switch as the Internet uniform resour ce
locato r (URL).

Error-Detection, Reporting, and Serviceability Features

The switch provides the following error detection, reporting, and
serviceability features:

• LEDs on switch FRUs and adjacent to Fibre Cha nnel ports that

provide visua l indi cator s of hardware status or malfuncti ons.

• Redundant FRUs (SFP transceivers) that are removed or replaced

without disrupting switch or Fibre Channel link operation.

1-8

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

General Information

• A modular design that enables quick removal and replacement of
FRUs without the use of tools or equipment.

• System al er ts and logs that dis pl ay swi tch an d Fib r e Chan nel li nk
status at the EFCM Basic Edition interface.

• Diagnostic software that performs power-on self-tests (POSTs)
and port diagnostics (loopback tests).

• An RS-232 maintenance port at the rear of the switch (port
access is password protected) that enables installation or service
personnel to change the switch’s IP address, subnet mask, and
gateway address.

These parameters can also be changed through a Telnet session,
access for which is provided through a local or r emote PC with an
Internet connection to the switch.

• Data collection through the EFCM Basic Edition interface to help
isolate system problems. The data includes a memory dump file
and audit, h ardwar e, and engineering logs .

1

• Beaconing to assist service pe rsonnel in locating a specific port or
switch. When port beaconing is enabled, the amber LED
associated with t he port flashes. When unit beaconing is enable d,
the system error indicator on the front panel flashes. Beaconing
does not affect port or switch operation.

• SNMP ma nagem en t us ing th e F ibre Channel Fa bri c El em ent MIB,
T ransmiss ion Contr ol Protocol/I nternet Protocol ( TCP/IP) MIB-II
definition (RFC 1 157), or a product-specific private enterprise
MIB that runs on the switch. Up to six authorized management
workstations can be configured through the EFCM Basic Edition
interface to receive unsolicited SNMP trap messages. The trap
messages indicate product operational state changes and failure
conditions.

Tools and Test Equipment

This section describes tools and test equipment that may be required
to install, test, service, and verify operation of the product. These
tools are supplied with the product or must be supplied by service
personnel.

General Information

1-9

General Information

1

Tools Supplied with
the Product

Figure 1-3 Door Key

The following tools are supplied with the product:

• Door key - A door key with 5/1 6-inch socket (Figure 1-3) is

required to open front and rear doors of the Fabricenter
Equipment Cabi net. A 5/16-i nch socket wrenc h ma y als o be use d.

• Loopback plug - A multimode (s h o rtw a ve la s er ) or singl emode

(longwave laser) loopback plug (Figure 1-4) is required to
perform port diagnostic tests. Loopback plugs are shipped with
the product, depending on the types of port transceivers installed.

Figure 1-4 Loopback Plug

Figure 1-5 Fiber-Optic Protective Plug

1-10

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

• Fiber-optic protective plug - For safety and port transceiver

protection, fiber- optic pr otective plug s (Figure 1-5) are i nser ted i n
all product ports without fiber-optic cables attached. Products ar e
shipped with protective pl ugs installed.

• Null mo d e m c ab l e - An asynchronous RS-232 null modem cable
(Figure 1-6) is required to configure pr oduct network addresses
and acquire event log information through the product’s serial
port. The cable has nine conductors and DB-9 female connec t ors.

Figure 1-6 Null Modem Cable

General Information

1

Tools Supplied by
Service Personne l

The following tools should be supplied by service personnel:

• Scissors or pocket knife - A sharp cutting edge (scissor s or k ni fe
blade) is required to cut protective strapping when unpacking
replac ement FRUs.

• Flat-tip and cross-tip (Phillips) screwdrivers - Screwdrivers are
required to remove, replace, adjust, or tighten FRUs, chassis, or
cabinet compone nts.

• T10 Torx

®

tool - The tool is required to rack-mount products or to

remove, replace, adj ust, or tighten chassis or cabinet components.

• ESD grounding cable and wrist strap - An ESD wrist strap is
required when working with ESD-sensitive FRUs, including
optical transceivers.

• Mainten ance terminal - A desktop or notebook PC is required to
configure product network addresses and acquire event log
information through the maintenance port. The PC must have:

— The Microsoft® W indows® 98, Win d ows® 200 0, Windows®

2003, Windows® XP, or Windows® ME operating system
installed.

General Information

1-11

General Information

1

— RS-232 serial comm unication software (such as ProComm

Plus™ or HyperTerminal) installed. HyperTerminal is
provided with Windows operating systems.

• Fiber-optic cleaning kit - The kit contains tools and instructions

to clean fiber-op tic cables, connectors, loopback plugs, and
protective plugs.

1-12

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

2

Installa tion Tasks

This chapter describes tasks to install, configure, and verify operation
of the Sphereon 4300 Fabric Switch using the EFCM Basic Edition
interface. The product can be installed on a table top, mounted in a
Fabricenter equipment cabinet, or mounted in any standard 19-inch
equipment rack.

Factory Defaults

Table 2-1 lists factory-set defaults for the product.

Table 2-1 Factory-Set Defaults (Product)

Item Default

EFCM Basic Edition interface user name (case sensitive) Administrator
EFCM Basic Edition interface password (case sensitive) password
Customer-level password (maintenance port access) password
Maintenance-level password (maintenance port access) level-2
IP address 10.1.1.10
Subnet mask 255.0.0.0
Gateway address 0.0.0.0

Installa tio n Tasks

2-1

Installation Tasks

2

Summary of Installation Tasks

Ta ble 2-2 summari zes installation tasks for the product. The table

describes each task, states if the task is optional, and lists the page
reference.

Table 2-2 Instal la t ion Task Summa r y

Task Number and Description Required or Optional Page

Task 1: Verify Installation Requirements. Required. 2-2
Task 2: Unpack, Inspect, and Install the Product. Required. 2-3
Task 3: Configure Product at the EFCM Basic Edition

Interface.
Task 4: Configure Product Network Information (Optional). Configure if connecting multiple switches or connecting

Task 5: Cable Fibre Channel Ports. Required. 2-26
Task 6: Configure Zoning (Optional). Perform task to configure zoning. 2-26
Task 7: Connect Product to a Fabric Element (Optional). Perform task to connect switch to a Fibre channel

Task 8: Register with the McDATA File Center. Required. 2-28

Required. 2-6

switch to a public LAN.

fabric.

Ta sk 1: Verify Installation Requirements

Verify the following requirements are met prior to product and
managem en t in terface inst al lat io n . Ens u re:

• A site plan is pre pared, configuration plannin g tasks ar e
complete, planning considerations are evaluated, and related
planning checklists are complete. Refer to McDATA Produc ts in a
SAN Environment - Planning Manual (620-000124) for informatio n.

2-23

2-27

2-2

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

• Fibre Channel SAN design and director, fabric switch, and SAN
router device connectivity are evaluated, and the related planning
worksheet is compl ete. Refer to the McDATA Products in a SAN
Environment - Planning Manual (620-000124) for information.

• Support is available for a browser-capable PC and Internet
connectivity to support the product-resident EFCM Basic Edition
interface.

• Support equipment and technical personnel are avail able for the
installation.

• The required number and type of fiber-optic jumper cables are
delivered and available. Ensure cables are the correct length and
have the re quired connectors.

• A Fabricenter cabinet or customer-supplied 19-inch eq uipment
rack and associated hardware are avai lable (opti o nal).

• Remote w o rkstations o r simple network management protocol
(SNMP ) wo rk stations are av a ila bl e (o ptional). Workstation s are
customer-supplied and connected through a public or dedicated
LAN segment.

Task 2: Unpack, Inspect, and Install the Product

Installation Tasks

2

Unpack and Inspect
Switch

The following paragraphs provide instructions to unpack, inspect,
and in stall one or more s witches. If the switch is delivered in a
Fabricenter equipment cabinet, go to Task 3: Configure Product at the

EFCM Basic Edition Interface.

Unpack and inspect switch(es) as follows:

1. Inspect shipping container(s) for damage. If a contain er is
damaged, ensure a frei ght carr ier representative is present w hen
the conta iner is opened. Unpack shipping container(s) and
inspec t eac h item for dama ge . E ns ur e pack aged i tems c o rr e spon d
to items listed on the enclosed bill of materials.

2. If items are damaged or missing, contact the solution center:

Phone: [phone] or [phone]
Fax: [phone]
E-mail: [e-mail]

Installa tio n Tasks

2-3

Installation Tasks

2

Desktop Installation

To install a switch on a desktop:

1. Remo ve the backing from the four adhesive rubber pad s and
apply the pads to the underside of the switch. Ensure pads are
aligned with the scribed circl es at ea ch corner.

2. Position the switch on a table or desktop as directed by the
customer. Ensure:

— A grounded AC electrical outlet is available.
— Adequate ventilation is present, and areas with excessive heat,

dust, or moisture are avoided.

— All planning considerations are met. Refer to McDATA

Products in a SAN Environment - Planning Manual (620-000124)
for inform a tio n .

3. Verify all field-replaceable unit s (FRUs) are installed as ordered.

4. Connect the AC power cord to the receptacle at the rear of the
chassis.

5. Connect the AC power cord to a facility power source that
provides s in gle-phase , 100 to 240 volt alternat i ng cu rren t (VAC)
current.

6. When the power cord is connected, the switch powers on and
performs power-on self-tests (POSTs). During POSTs:

a. The green power (PWR) LED on the front panel illuminates.
b. The amber system error (ERR) LED on the front panel blinks

momentarily while the switch is tested.

c. The green LED associa ted with the Ethernet port blinks

momentarily while the port is tested.

d. LEDs associated with Fibre Channel ports blink momentarily

while t he ports are tested.

7. After successful POST compl etion, the PWR LED remains
illuminated and all other front panel LEDs extinguish.

8. If a POST error or other malfuncti on occurs, go to MAP 0000 : S tart

MAP to isolate the problem.

9. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.

2-4

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Installation Tasks

2

Rack-Mount
Installation

Perform the following s teps to in s tall and configure the switch in a
Fabricenter cabinet or a customer-supplied equipment rack . An
optional rack-mount kit, T10 Torx tool, and #2 Phillips screwdriver
are required.

1. Locate the rack-mount position as directed by the customer. The
switch is 1.75 inches, or 1U hi gh.

2. Verify all FR Us are in s t al le d as ordered .

3. Open the rack-mount kit and inspect the contents. Refer to the
enclosed bill of materials and verify all parts are delivered.

4. Using a T10 Torx tool and #2 Phillips screwdriver, install t he
switch in the equipment cabinet. Refer to McDATA Sphereo n 4300,

4500, and 4700 Switch Rack-Mount Kit Installation Instruction s

(958-000316) for guidance.

5. Connect the AC power cord to the receptacle at the rear of the
chassis.

6. Connect the AC power cord to a rack power strip connected to a
facility power source tha t provides single-phase, 100 to 240 VAC
current.

7. When the power cord is connected, the switch powers on and
performs POSTs. During POSTs:

a. The green power (PWR) LED on the front panel illuminates.
b. The amber system error (ERR) LED on the front panel blinks

momentarily while the switch is tested.

c. The green LED associated with the Ethernet por t blinks

momentarily while the port is tested.

d. LEDs associated wit h Fibre Channel ports blink momentarily

while t h e po rts are tested .

8. After successful POST completion, the PWR LED remains
illuminated and all other front panel LEDs extinguish.

9. If a POST error or other malfunctio n occurs, go to MAP 000 0: Start

MAP to isolate the problem.

10. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.

Installa tio n Tasks

2-5

Installation Tasks

2

Ta sk 3: Configure Product at the EFCM Basic Edition Interface

Perform these procedur es to configure the pr oduct from the EFCM
Basic Edition interface. A browser-capable PC with Internet or
Ethernet LAN access is required. To open the interface:

1. Connect the Ethernet patch cable (supplied with the product) to

the RJ-45 connector (labelled 10/100) at the front panel.

2. Connect the remaining end of the Ethernet cable to the Internet or
LAN segment as directed by the customer.

3. At the PC, launch the browser application (Netscape Navigator
Intern et Explorer).

4. Enter the default Internet Protocol (IP) address of the switch
(10.1.1.10) as the uniform resource locator (URL). The Enter
Network Password dialog box displays.

5. Type the case-sensitive default user name (Administrator) and
password (password) and click OK. The First Time Login Vi ew
displays.

or

6. Type customer-specified values in the User Name, New Password,
and Confirm Password fields, then c lic k Activate. The Topology View
displ ays with status information abou t each fabric element,
including the product to be configured.

7. Click Switch Details. The Hardware View displays (Figure 2-1).

8. To configure the product from the EFCM Basic Edition interface,
selectively perform the following tasks according to customer
requirements:

— Product - includes identification, date and time, parameters,

fabric parameters, and network addresses.

— Ports - includes basic information, buffer-to-buffer credits

(BB_Credits), and N_Port identifier virtualization (NPIV).

— Management - includes SNMP trap message recipients,

command line interface (CLI), open systems management
server (OSMS), secure socket layer (SSL) encryp tion .

— Options - includes product feature en ablement (PFE) keys.
— Interswitch links - includes preferred pat h and interswitch

link (ISL) po rt fe nc ing.

2-6

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Figure 2-1 Hardware View

Installation Tasks

2

Configure Product
Identificat ion

Figure 2-2 Identification View

Perform this procedure to configure the product identification. The
Name, Location, and Contact variables correspond respectively to the
SNMP variables sysName, sysLocation, and sysContact, and are used by
management workstatio ns w hen obtaining product data.

1. Select Switch and Identification from the Configure menu at any
view. The Identification View displays (Figure 2-2).

Installa tio n Tasks

2-7

Installation Tasks

2

a. Type a unique product name of 24 alphanumeric characters or

less in the Name field. If installed on a public LAN, the name
should reflect the product’s Ethernet network domain name
system (DNS) host name.

b. Type a product description of 255 alphanumeric characters or

less in the Description field.

c. Type the product’s physical location (255 alphanumeric

characters or less) in the Location field.

d. Type the name of a contact person (255 alphanumeric

characters or less) in the Contact field.

2. Click OK to save and activate changes.

Configure Date and
Time

Figure 2-3 Date Time View

Perform this procedure to configure product date and time.

1. Select Switch and Date & Time from the Configure menu at any
view. The Date Time View displays (Figure 2-3).

a. Click Date fields that require change, and type numbers in the

following ranges:

•Month (MM): 1 through 12.

•Day (DD): 1 through 31.

2-8

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

•Year (YYYY): greater than 1980.

Installation Tasks

b. Click Time fields that r equire change, an d type numbers in the

following ranges:

•Hour (HH): 0 through 23.

•Minute (MM): 0 through 59.

• Second (SS): 0 through 59.

2. Click OK to save and activate changes.

2

Configure
Parameters

Perform this procedure to configure product operating parameters.

1. Set the product offline. Refer to Set Online State for ins tructi ons.

2. Select Switch and Parameters from the Configure menu at any view.
The Parameters View displays (Figure 2-4).

a. At the Insistent Domain ID field, check (enable) or uncheck

(disable) the parameter. When enabled, the value configured
in the Preferred Domain ID field becomes the act ive domain ID
when the fabric initializes.

Figure 2-4 Parameters View

Installa tio n Tasks

2-9

Installation Tasks

2

b. At the Rerouting Delay field, check (enable) or uncheck

(disable) the parameter. When enabled, traffic is delayed
through the fabric by the user-specified error detect time out
value (E_D_TOV). This delay ensures Fibre Channel frames
are delivered to their destination in order.

c. At the Domai n RSCN field, check (enable) or uncheck (disable)

the parameter. When enabled, attached devices can register to
receive notification when other devices change state.

d. At the Suppress RSCN on Zone Set Activations field, check

(enable) or uncheck (disable) the parameter. When enabled,
RSCNs are not transmitted when a zone set is activated.

e. At the Limited Fabr ic RSCN field, check (enable) or uncheck

(disabl e) th e pa ra me t e r. When enabled, RSCNs are no t
transmitted after a product initial program load (IPL).

f. At the Zone Flexpars: Isolate Fabric RSCNs on zone activation

changes field, check (enable) or uncheck (disable) the
paramet e r. When enab le d, zo n e Fl exPars iso la te and prevent
fabric-format RSCNs from propagating to devices in zones
that ar e not impacted.

g. At the Preferred Domain ID field, type a value between 1

through 31. Thi s va lu e un iq uel y id en ti fies eac h fabr i c el emen t.

NOTE: An ISL between fabric elements with identical domain IDs
segments and prevents communication.

h. At the ISL FSPF Cost Configuration field, select By Port Speed or

Ignore Port Speed to calculate fabric shortest path first (FSPF)
cost.

• By Port Speed - The fastest fabric path is determined by

port (ISL) speed. Cost is inversely proportional to speed.

• Ignore Port Speed - ISL speed is ignored, and the fastest

fabric path is determined by the number of hops. Cost is
directly pr opor tional to hop count.

3. Click OK to save and activate changes.

4. Set the product online. Refer to Set Online State for instructions.

2-10

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Installation Tasks

2

Configure Fabric
Parameters

Figure 2-5 Fabric Parameters View

Perform this proc edure to configure fabric operating parameters.

1. Set the product offline. Refer to Set Online State for ins tructi ons.

2. Select Switch and Fabric Parameters from the Configure menu at any
view. The Fabric Paramet ers View displays (Figure 2-5).

a. At the R_A_TOV field, type a value between 10 through 1200

tenths of a second (one through 120 seconds). Ten seconds
(100) is the recommended value. The R_A_TOV value must
exceed the E_D_TOV valu e.

b. At the E_D_TOV field, type a value between 2 through 600

tenths of a second (0.2 through 60 seconds). Two seconds (20)
is the recommended value.

NOTE: Fabric elements must be set to the same R_A_TOV and
E_D_TOV values. An ISL between fabric elements with different
values segments and prevents communication.

c. Select from the Switch Priority drop-down list to designate the

fabric’s principal switch. The principal switch is assigned a
priorit y of 1 and controls the allocation and distribution of
domain IDs for all fabric elements (including itself). Available
selections are Default, Principal, and Never Principal.

Installa tio n Tasks

2-11

Installation Tasks

2

Principal is the highest priority setting, Default is next, and
Never Principal is the lowest. At least one switch in a fabric
must be set as Principal or Default. If all switches are set to
Never Principal, all ISLs segment.

d. Select from the Interop Mode drop-down list to set the product

operating mode. This setting affects the management mode
and does not af fect port operation. Availabl e selections are:

• McDATA Fabric 1.0 - Select this option if the product is

fabric-attached only to other McDATA dire ctors or
switches operating in McDATA fabric mode.

• Open Fabric 1.0 - Select this option (default) for managing

heterogeneous fabrics and if the product is fabric-attached
to McDATA directors or switches and other open-fabric
compliant switches.

NOTE: With Open Fabric 1.0 enabled, the default zone set is disabled.

Configure Network
Information

3. Click OK to save and activate changes.

4. Set the product online. Refer to Set Online State for instructions.

Verify the LAN installation with the network administrator. If:

• One product is installed on a dedicated LAN, network
information (IP address, subnet mask, and gateway address) does
not require cha nge.

• Multiple products are in s t al le d or a public LAN segment is used,
network information must be changed to conform to the LAN
addressing scheme.

Perform this procedure to change product network information.

1. Select Switch and Network fro m t he Configure menu at any view.
The Network Vie w displays (Figure 2-6).

a. At the IP Address field, type the new value as specified b y t he

network administrator (default is 10.1.1.10).

b. At the Subnet Mask field, type th e new value as sp ec ified by

the network administrator (default is 255.0.0.0).

2-12

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

c. At the Gateway Address field, type the new value as specified

by the ne twork adminis trator (default is 0.0.0.0).

Figure 2-6 Network View

2. Click OK to save and activate changes. An acknowledgement
message displays, indicating the browser PC must be directed to
the new IP address.

Installation Tasks

2

3. Update the address resolution protocol (ARP) table for the
browser PC.

a. Close the EFCM Basic Edition interface and all browser

applications.

b. A t the Windows desktop, click Start at the left side of the task

bar. The Windows Workstation menu displays.

c. At the Windows Workstation menu, sequentially select the

Programs and Command Prompt options. A disk operating
system (DOS) window displays.

d. Delete the switch’s old IP address from the ARP table. At the

command (C:\) prompt, type arp -d xxx.xxx.xxx.xxx, where
xxx.xxx.xxx.xxx is the old IP address for the switch.

e. Click close (X) at the upper right corner of the DOS window to

close the window and return to the Windows desktop.

4. At the product front panel, press and hold the IML/RESET
button for ten seconds to perform a power-on reset (POR).

Installa tio n Tasks

2-13

Installation Tasks

2

5. At the PC, launch the browser application (Netscape Navigator or

Internet Explorer). Enter the products’s new IP address as the
Intern et UR L . T h e Enter Network Password dialog box displays.

6. Type the case-sensitive user name and password and click OK.
The EFCM Basic Edition interface opens and the Topol ogy View
displ ays with status information abou t each fabric element.

Configure Basic Port
Information

Perform this procedure to configure basic port informat ion .

1. Select Ports and Basic Info from the Configure menu at any v iew.
The Basic Information View displays (Figure 2-7).

Figure 2-7 Basic Information Vie w

2-14

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

a. For each port to be configured , ty pe a port nam e of 24

alphanumeric characters or less in the Name field. The port
name should characteri ze the device to which the port is
attached.

b. Click a check box in the Blocked column to block or unblock a

port (default is unblocked). A check mark indicates a port is
blocked.

Installation Tasks

c. Click the check box in the FAN column to enable or disable the

fabric ad dress notifi cat i on (FAN) feature (de fa ul t is en a ble d ).
A check mark indicates FAN is enabled. When enabled, an
FL_Port transmits F AN frames after loop initialization to
verify FC-AL devices are still logged in.

d. Select from the drop-down list in the Type column to configur e

the port type. Availabl e select ions are fabric port (F_Port),
expansion port (E_Port), g eneric port (G_Port), generic mixed
port (GX_Port), and fabric mixed port (FX_Port).

e. Select from the drop-down list in the Speed column to

configure the port transmission rate. Available selections are
auto-negotiate between speeds (Negotiate), 1.0625 gigabit per
second (Gbps) operation (1 Gb/sec), and 2.1250 Gbps
operation (2 Gb/s ec).

2. Click OK to save and activate changes.

2

Configure Por t
BB_Credit

W ith the full-fabric PFE key enabled, the switch provides a port
buffer pool of 144 receive BB_Credits. Each port can be assigned
between two and 12 credits, provided the total credits allocated to all
ports do e s not exc eed 1 44. The d efau lt value is fiv e cr e dit s p er p ort or
12 credits per port with the full-fabric PFE key enabled. Perform this
procedure to configure port receive BB_Credit:

1. Set all or a subset of user-specified ports offline. Refer to Set

Online State or Block or Unblock a Port for instructio ns .

2. Select Ports and RX BB_Credit from the Configure menu at any
view. The RX BB_Credit View displays.

3. Perform one of the following:
— T o set all offline ports to default values, click Default.
— T o s et an of fline port to a user -specified value, type the desir ed

value in the RX BB_Credit column.

4. Click OK to save and activate changes.

5. Set all or user-specified ports on line. Refer to Set Online State (all )
or Block or Unblock a Port (specified ports) for instructions.

Installa tio n Tasks

2-15

Installation Tasks

2

Configure Port NPIV

Configure SNMP

NPIV allows multiple (up to 256) Fibre Channel addresses to be
assigne d to a node (N_Port). The NPIV feature must be installed.
Refer to Install PFE Keys (Optional) for instructions. Perform this
procedur e to configure ports for NPIV c onnectivity.

1. Select Ports and NPIV fro m t he Configure menu at any view. The
NPIV View displays.

2. Click Enable to activate product NPIV operation.

3. To set a port to a user-specified value, type the desired value
(1 through 256) in the Login column.

4. Click OK to save and activate changes.

Perform this procedure to configure names, write authorizations,
addresses, and user datagram protocol (UDP) port numbers for
SNMP trap message recipients. To configure recipient workstations:

1. Select SNMP from the Configure me nu at any vi ew. The SNMP
View displays (Figure 2-8).

Figure 2-8 SNMP View

2-16

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Installation Tasks

a. Click Enable to activate the installed SNMP agent.
b. Select the appropriate Fibre Alliance management information

base (FA MIB) from the FA MIB Version drop-down list. Valid
selections are FA MIB Version 3.0 or F A MIB Version 3.1.

c. Click (check) the Enable Authentication Traps check box to

enable transmission of SNMP trap messages to recipients.

d. For each configured recipient, type a community name of 32

alphanumeric characters or less in the Name field. The name is
incorporated in SNMP trap messages to ensure against
unauthor ized viewing.

e. Click (che c k) the box in the Write Auth c o lumn to enable write

authoriza tio n for the trap r ec ipie nt (d efaul t is d isa bled ). When
enabled, a configured user can change sysContact, sysName,
and sysLocation SNMP variables.

f. Type the IP address or DNS host name of the trap recipient

(SNMP management workstation) in the Trap Reci p ient field. It
is reco mmended th e IP address be used.

2

Enable CLI

g. Type a decimal port number in the UDP Port Number field to

specify the UDP port number

2. Click OK to save and activate changes.

Perform this procedure to toggle (enable or disable) the state of the
product’s command line interface. To change the CLI state:

1. Select CLI from the Configure menu at any v ie w. The CLI View
displays (Figure 2-9).

2. Perform one of the following:

•Click Enable to activate the CLI.

•Click Disable to deactivate the CLI.

3. Cl ick (ch ec k) the Use SSH check box to enable secure shell (SSH)
protocol. The protocol contr ol s CLI access to the product and
provides software-enforced encryption.

4. Click OK to save and activate changes.

Installa tio n Tasks

2-17

Installation Tasks

2

Figure 2-9 CLI View

Enable or Disable
Host Control

Figure 2-10 OSMS View

Perform this procedure to configure the open systems management
server and enable OSI host control of the product. Implementing and
enabling OSI host control r equir es install ation of a SAN management

®

application on the OSI server. Applications include Veritas

®

SANPoint™ Contr ol or T ivol i

NetVi ew®. T o en able or disabl e OSMS

host control:

1. Select OSMS from th e Configure menu at any view. The OSMS
View displays (Figure 2-10).

2-18

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

2. Perform one of the following:

•Click Enable to activate OSMS.

•Click Disable to deactivate OSMS.

Installation Tasks

3. Cl ick (ch ec k) the Enable Host Contr o l che ck box to activate host
control of the product.

4. Click OK to save and activate changes.

2

Configure SSL
Encryption

SSL is a protocol that encrypts internet communications. The protocol
uses key encryption and includes a digital certificate that enables
server authentication and SSL session initialization. To configure SSL
encryption:

1. Select SSL from the Configure menu at any view. The SSL View
displays (Figure 2-11).

Figure 2-11 SSL View

2. With web SSL enabled, all data transmitted over an authenticated

Internet connection is encrypted. Perf orm one of the foll owin g:

•Click Enable to activate web SSL.

•Click Disable to deactivate web SSL.

Installa tio n Tasks

2-19

Installation Tasks

2

3. Software SSL enables use of an application program interface
(API) connection. With software SSL enabled, secure and
unsecure communications are acceptable, however, unsecure
communications are directed to an encrypted API connection.
Perform one of the following:

•Click Enable to activate software SSL.

•Click Disable to deactivate software SSL.

4. To define the expiration period (in days) of the digital certificate,
type a value between 30 and 3650 in the Expires in field. The
default is 365 days. Click Generate to generate a new certificate.

5. To define a renegotiation parameter (in megabytes) for the SSL
session key, type a value between 50 and 10000 in the Renegotiate
after field. The value defines the MB of data transmitted over the
connection before t riggering the regener ation of a new SSL
session key. An SSL session key (not part of the digital cert ificate)
is valid only during the SSL connecti on, and is renegotiated per
the value entered.

Install PFE Keys
(Optional)

6. Click OK to save and activate changes.

The following PFE-keyed options are available:

• Flexport Technology - A Flexport Technology product is
delivered at a discount without all Fibre Channel ports enabled.
When additional port capacity is required, the remaining ports
are incrementally enabled through this feature.

• Full-fabric capability - This feature allows Fibre Channel ports to
be configured as E_Ports, G_Ports, or GX_ports, and supports
additional port BB_Credits.

• Full volatility - This feature ens u res no Fibre Channel frames are
stored after the product is powered off or fails, and a memory
dump file (that possibly includes classified data frames) is not
included as part of the data collection procedure.

After purchasing a feature, obtain the PFE key by following the
enclosed instructio ns. T he key is an al phanumeri c string cons isting of
uppercase and lowercase characters that must be entered exactly,
includin g d ash es. An example format is:

XxXx-XXxX-xxXX-xX.

2-20

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Installation Tasks

Keys are encoded to wo rk on ly wi th th e ser ial num ber of t he i ns tal led
product. Record the key to re-install the feature if required. If the
product fails and is replaced, obtain new PFE keys from the solution
center (800-752-4572 or [e-mail]). Have the serial
numbers of the f ai led and r e plac emen t prod uc ts , an d the o ld PFE k ey
number or tr an sac t i o n code . After obtain in g a PF E key, install the
feature as fo llows:

1. Select Upgr ade Op ti ons fr om t he Configure, Maintenance, or Security
menus at any view. The Maintenance Feature Installation Vi ew
displays (Figure 2-12).

2

Figure 2-12 Maintena nc e Feature Installat io n View

Installa tio n Tasks

2-21

Installation Tasks

2

Feature statu s is ind icated by a green check ma rkD(installed) or
a red X (uninstalled). Flexport Technology status is indicated by
the number of installed ports. Click a feature title in the Feature
panel and a d esc ription appears in th e Feature Details panel.

2. Type the key in the Feat ure Key field and click Update. The
interface refreshes and indicates the update changes in the Feature
panel.

NOTE: When OK is selected, all features are updated with new features.

3. Click OK. New PFE key(s) activate, the message Feature

installation in process. Your browser connection will be
unavailable until unit restart is complete. displays, and the

product performs a non-disruptive (to Fibre Channel traffic)
firmware reset .

4. After the product reset, the message Feature installation

complete. Click here

to login. displays.

Configure
Interswit ch Links

5. Click here

to login and start a new EFCM Basic Edition session.

The Enter Network Password dialog box displays.

This section describes optional ISL performan ce features configured
through Configure menu selections. Features include:

• Preferred path - Use the Preferred Path View to specify and
conf igure o n e or more ISL data paths between multiple fa bric
elemen ts . At each fabric el em ent, a preferred pa th consist s of a
source port, exit port, and destination Domain_ID.

• Port fencing - Use the Port Fencing View to minimize ISLs that
bounce (repeatedly attempt to establish a connection), causing
disruptive fabric rebuilds. Fencing defines a bounce threshold
that when reached, automatically blocks the disruptive E_Port.

To configure optional features, refer to the McDATA EFCM Basic
Edition User Manual (620-000240) for instructions.

Verify the LAN installation with the customer. If multiple products
are installed or a public LAN segment is used, network addresses
must be changed to conform to the customer’s LAN addressing
scheme. Go to Task 4: Configure Product Net work In for mation (Optional).

2-22

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

If no additional options, features, or network addresses are to be
configured, go to Task 5: Cable Fibre Channel Ports.

Task 4: Configure Product Network Information (Optional)

The product is delivered with default network addresses as follows:

• MAC address - The media access control (MAC) address is

programmed into FLASH memory on the control proc essor (CTP)
card at manufacture. The MAC address is unique for each
product, and should not be changed.

• IP address - The default IP address is 10.1.1.10. If multiple

products are installed on the same LAN, each product (and the
management server) must have a unique IP address.

NOTE: If multiple products and the management server are delivered in
a Fabricenter equipment cabinet, all devices are configured with unique
IP addresses that do not require change. The addresses require change
only if multiple cabinets are LAN-connected.

• Subnet mask - The default subnet mask is 255.0.0.0. If the product

is installed on a complex public LAN with one or more routers,
the address may require change.

Installation Tasks

2

• Gateway address - The default gateway address is 0.0.0.0. If the

product is installed on a public LAN, the gateway address must
be changed to the address of the corporate intranet’s local router.

Perform the following steps to change a product IP address, subnet
mask, or gatewa y address. An asynch ronous RS- 2 32 mo dem ca ble
and maintenance terminal (desktop or notebook PC) with a
Windows-based operating system and RS-232 serial communication
software (such as ProComm Plus or HyperT erminal) are r equired.

1. Using a Phillips screwdriver, remove the protective cap from the
9-pin mai nten ance po rt at the r ea r of th e c hassi s. Con nect o ne end
of the RS-232 modem cable to th e po rt.

2. Connect the other cable end to a 9-pin serial communi cati on por t
(COM1 or COM2) at the rear of th e maintena nce terminal PC.

3. Power on the maintenance terminal. At the Windows desktop,
click Start at the left side of the task bar. The Windows Workstation
menu dis plays.

NOTE: The following steps describe changing network addresses using
HyperTerminal serial communication software.

Installa tio n Tasks

2-23

Installation Tasks

2

4. At the Windows Workstation menu, sequentially select the
Programs, Accessories, Communications, and HyperTerminal options.
The Connection Description dialog box displays (Figure 2-13).

Figure 2-13 Connection Description Dialog Box

5. Type a descript ive product name in the Name field and click OK.
The Connect To dialog box displays.

6. Ensure the Connect using field displays COM1 or COM2
(depending on the port connect ion to the product), and click OK.
The COMn Properties dialog box displays, where n is 1 or 2.

7. Configure Port Setti n gs parameters:
— Bits per second - 115200.
— Data bits - 8.
— Parity - None.
— Stop bits - 1.
— Flow control - Hardware or None.
Click OK. The New Connection - HyperTerminal window displays.

2-24

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Installation Tasks

8. At the > prompt, type the user passwor d (default is password)
and press Enter. The password is case sensitive. The New
Connection - HyperTerminal window displays with software and
hardwa re vers io n information for the produc t, and a C > prompt
at the bottom of the window.

9. At the C > prompt, type the ipconfig co mmand and press Enter.
The New Connection - HyperTerminal window displays with
configuration informatio n listed:

— MAC Address.
— IP Addres s (default is 10.1.1.10).
— Subnet Mask (default is 255.0.0.0).
— Gateway Address (default is 0.0.0.0).
— Auto Negotiate.
— Speed.
— Duplex.

2

Only the IP Address, Subnet Ma sk , and Gateway Address fields are
configurable.

10. Change the IP address, subnet mask, and gateway address as
directed by the customer. To change the addresses, type the
following at the C > prompt and pres s Enter.

ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy. yyy zzz.zzz.zzz.zzz

The IP address is xxx.xxx.xxx.xxx, the subnet mask is
yyy.yyy.yyy.yyy, and the gateway address is zzz.zzz.zzz.zzz,

where the o cte ts xxx, yyy, and zzz are decimal s fr om zer o thr ough

255. If an address is to remain unchang ed, type the c urrent
address in the respective field.

11. Select Exit from the File pull-down menu. A HyperTerminal
message box appears.

12. Click Yes. A second message box appears. Click No to exit and
close the application.

13. Power off the maintenance terminal and disconnect the RS-232
modem cable. Replace the protective cap over the maintenance
port.

14. At the product front panel, press and hold the IML/RESET

button for ten seconds to perform a POR.

Installa tio n Tasks

2-25

Installation Tasks

2

15. Connect the product to the customer-supplied Ethernet LAN
segment:

a. Connect one end of the Ethernet patch cable ( s upplied) t o the

RJ-45 connector (labelled 10/100).

b. Connect the remaining end of the cable to the LAN as directed

by the customer.

Task 5: Cable Fibre Channel Ports

Perform this task to cable Fibre Channel ports and connect devices:

1. Route fiber-optic jumper cables from customer-specified Fibre
Channel devices, FC-AL devices, or fabric eleme nts to product
ports.

2. Connect device cables to SFP optical port transceivers as directed
by the customer.

3. Perform one of the following:

• If the product is installed on a table or desktop, bundle and

secure Fibre Channel cables as directed by the customer.

• If the product is installed in a customer-supplied equipment

rack, bundle Fibre Cha nnel cables from the product and other
equipment (group s o f 16 maximum), and secure them as
directed by the customer.

• If the product is installed in a Fabricenter equipment cabinet,

bundle Fibre Channel cables from the product and other
equipment (groups of 16 maximum), and secure them in the
cable management area at the fron t-left side of the cabinet.

Task 6: C onfigu re Zoning (Optional)

Perform this procedure to configure, change, add, or delete zones;
and to configure, change, enable, or disable zone sets.

• Zone - A zone is a group of devices that can access each other
through port-t o-p o rt connections. Devices in the same zone can
recognize and communicate with each other; devi ces i n different
zones cannot.

2-26

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Installation Tasks

• Zone set - A zone set is a group of zones that is activated or

deactivated as a single entity across all managed products in
either a single switch or a multiswitch fabric. Only one zone set
can be active at one time.

The follo wing naming conventions apply to zones and zone se ts:

• All names must be unique and may not differ by case only. For

example, zone-1 and Zone-1 are both valid individually, but are
not considered unique.

• The fir st character of a zone set name must be a letter

(A thro ugh Z or a through z).

• A zone set name cannot con ta in spaces.

• Valid characters are alphanume rics and the caret ( ^ ),
hyphen ( - ), underscore ( _ ), or dollar ( $ ) symbols.

• A zone set name can have a maximum of 64 characters.

To configure zones and zone sets, refer to the McDATA EFCM Basic
Edition User Manu al (620-000240) for instructions.

2

Task 7: Connect Product to a Fabric Element (Optional)

To provide fabric-attached Fibre channel connectivity for devices
connected to the product, connect the product to an expansion port
(E_Port) of a fabric element (switch or director). Any switch can be
used to form this ISL. To connect the product to a fabric element and
create an ISL:

1. Ensure the fabric element is accessible by the EFCM Basic Edition
interface. If the fabric element must be defined, refer to the
appropriate switch or dire ctor installation manual for
instructions.

2. Ensure the preferre d domain ID for the product is uniq ue and
does not conflict with the ID of another switch or director
parti cipa t in g in the fa br ic . Refe r t o T ask 3: Configure Product at the

EFCM Basic Edition Interface.

3. Ensure R_A_TOV and E_D_TOV values for the product are
identic al t o the v a lu es f or al l swi tc he s or d i re c tors participati ng i n
the fabric. Refer to T ask 3: Configur e Pr oduct at the EFCM Basic

Edition Interface.

Installa tio n Tasks

2-27

Installation Tasks

2

4. Route a multimode or singlemode fiber-optic cable (depending
on the type of transceiver installed) from a customer-specif ied
E_Port of the fabric element to the front of the product.

5. Connect the fiber-optic cable to a product port as dire cted by the
customer.

6. Select Port List from the Product menu at an y view. The Port List
View displays.

7. At the Port List View, click the physical port number of the fabric
ISL (connected in step 5) in the Port column. Physical properties
for the port appear in the lower panel of the view.

8. Ensure the Operational State field displays Online and the Reason
field displays N/A or is blank. If an ISL segmentation or other
problem is indi c ate d, go to MAP 0000: Start MAP to iso late the
problem. If no problems are indicated, installation tasks are
complete.

Ta sk 8: Register with the McDATA File Center

To complete the installation, register with the McDA TA Filecenter
web site to receive e-mail updates and access the following:

• Te c hnic a l pu blications .

• Firmware and software upgrades.

• Te c hnical ne w s le t t e rs .

• Release notes.

To register with the Filecenter:

1. At the server with Internet access, open the McDATA home page
(http://mcdata.com). Selec t File Ce nter fr om th e Support me nu. T he
Filecenter home page open s (Figure 2-14).

2. Select (click) the New User Registration option at the top of the
home page. The Filecenter’s New User Registration page displays.
Use the page to input user information. The following is required:

• Password.

• Verify password.

2-28

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

• F i rst, middle, and last name.

• E-mail address.

•Company.

•Title.

• Telephone and facs imile numbe rs .

Installation Tasks

2

Figure 2-14 McDATA Filecenter Home Page

3. Complete fields as required and click Register. The registration is
complete and Filecenter login information is transmitted to the
e-mail address specified.

4. At the browser PC, close the Internet session. If no pr oduct
problems are indicated, installation tasks are complete.

Installa tio n Tasks

2-29

Installation Tasks

2

2-30

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

3

Maint enance A nalysis

Procedures

This chapter describes maintenance analysis procedure s (MAPs) used
by servic e repr esen tati ves to fa ult isol ate Sph ereo n 4300 Fab ric Swit ch
problems or failures to the field-replaceable unit (FRU) level. MAPs
consist of step-by-step procedures that provide information to
interpret system events, isolate a failure to a single FRU, remove and
replac e the failed FRU, and verify product operation.

Factory Defaults

Table 3-1 lists factory defaults for product passwords (customer and

maintenance level), and the product’s Interne t Protocol (IP) address,
subnet mask, and gateway address.

Table 3-1 Factory-Set Defaults

Item Default

Customer password password
Maintenance password level-2
IP address 10.1.1.10
Subnet mask 255.0.0.0
Gateway address 0.0.0.0

Maintenance Analysis Procedures

3-1

Maintenence Analysis Procedures

Quick Start

Table 3-2 lists and summarizes MAPs. Fault isolation normally begins

at MAP 0000: Start MAP.

Table 3-2 MAP Summary

MAP Page

MAP 0000: Start MAP 3-5
MAP 0100: Power Distribution Analysis 3-9
MAP 0200: POST Failure Analysis 3-10
MAP 0300: Loss of Browser PC Communication 3-11
MAP 0400: FRU Failure Analys is 3-14
MAP 0500: Port Failure or Link Incident Analysis 3-16
MAP 0600: Fabric or ISL Problem Analysis 3-27

Ta ble 3-3 lists event codes, corresponding MAP references, and

pr o v ides a quick start guide if an ev ent code is readily availabl e.

Table 3-3 Event Codes versus Maintenance Action

Event

Code

011 Login Server database invalid. Go to MAP 0600.
021 Name Server database invalid. Go to MAP 0600.
031 SNMP request received from unauthorized community. Add a community name.
051 Management Server database invalid. Go to MAP 0600.
061 Fabric Controller database invalid. Go to MAP 0600.
062 Maximum interswitch hop count exceeded. Go to MAP 0600.
063 Remote switch has too many ISLs. Go to MAP 0600.
064 ESS response from indicated domain ID not received after maximum

Explanation Action

No action required.

tries.

070 E_Port is segmented. Go to MAP 0600.

3-2

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

Table 3-3 Event Codes versus Maintenance Action (Continued)

Event

Code

Explanation Action

071 Switch is isolated. Go to MAP 0600.
072 E_Port connected to unsupported switch. Go to MAP 0600.
073 Fabric initialization error. Go to Collect Maintenance Data.
074 ILS frame delivery error threshold exceeded. Go to Collect Maintenance Data.
075 E_Port segmentation recovery. No action required.
080 Unauthorized worldwide name. Go to MAP 0500.
081 Invalid attachment. Go to MAP 0500
082 Port fenced. Go to MAP 0600.
083 Port set to inactive state. Go to MAP 0500
120 Error detected while processing system management command. Go to Collect Maintenance Data.
121 Zone set activation failed - zone set too large. Reduce size of zone set and retry.
140 Congestion detected on an ISL. Go to MAP 0600.
141 Congestion relieved on an ISL. No action required.
142 Low BB_Credit detected on an ISL. Go to MAP 0600.
143 Low BB_Credit relieved on an ISL. No action required.
150 Fabric merge failure. Go to MAP 0600.
151 Fabric configuration failure. Go to Collect Maintenance Data.
300 Cooling fan propeller failed. Go to MAP 0400.
301 Cooling fan propeller failed. Go to MAP 0400.
302 Cooling fan propeller failed. Go to MAP 0400.
310 Cooling fan propeller recovered. No action required.
311 Cooling fan propeller recovered. No action required.
312 Cooling fan propeller recovered. No action required.
370 Cooling fan status polling temporarily disabled. Go to MAP 0400.
400 Power-up diagnostic failure. Go to MAP 0200.

Maintenance Analysis Procedures

3-3

Maintenence Analysis Procedures

Table 3-3 Event Codes versus Maintenance Action (Continued)

Event

Code

Explanation Action

410 Switch reset. No action required.
411 Firmware fault. Go to MAP 0200.
412 CTP watchdog timer reset. Go to Collect Maintenance Data.
421 Firmware download complete. No action required.
423 CTP firmware download initiated. No action required.
426 Multiple ECC single-bit errors occurred. Go to MAP 0400.
433 Non-recoverable Ethernet fault. Go to MAP 0400.
440 Embedded port hardware failed. Go to MAP 0400.
442 Embedded port anomaly detected. No action required.
445 ASIC detected a system anomaly. No action required.
453 New feature key installed. No action required.
506 Fibre Channel port failure. Go to MAP 0500.
507 Loopback diagnostics port failure. Go to MAP 0500.
508 Fibre Channel port anomaly detected. No action required.
510 Optical transceiver hot-insertion initiated. No action required.
512 Optical transceiver nonfatal error. Go to MAP 0500.
513 Optical transceiver hot-removal completed. No action required.
514 Optical transceiver failure. Go to MAP 0500
515 Optical digital diagnostics warning threshold exceeded. Go to MAP 0500.
516 Optical digital diagnostics alarm threshold exceeded. Go to MAP 0500.
523 FL_Port open request failed. No action required.
524 No AL_PA acquired. No action required.
525 FL_Port arbitration timeout. No action required.
581 Implicit incident. Go to MAP 0500.
582 Bit error threshold exceeded. Go to MAP 0500.

3-4

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Table 3-3 Event Codes versus Maintenance Action (Continued)

Event

Code

583 Loss of signal or loss of synchronization. Go to MAP 0500.
584 Not operational primitive sequence received. Go to MAP 0500.
585 Primitive sequence timeout. Go to MAP 0500.
586 Invalid primitive sequence received for current link state. Go to MAP 0500.
810 High temperature warning (CTP thermal sensor). Go to MAP 0400.
811 Critically hot temperature warning (CTP thermal sensor). Go to MAP 0400.
812 CTP card shutdown due to thermal violations. Go to MAP 0400.
850 Switch shutdown due to CTP thermal violations. Go to MAP 0400.

Explanation Action

Maintenence Analysis Procedures

MAP 0000: Start MAP

This MAP describes initial fault isolation beginning at the:

•Failed product.

• Browser-capable PC with Internet connectivity to the firmware-

• Product-attached open systems interconnection (OSI) host

1

Prio r to f ault iso l a t i on, acqui re:

Continu e to the next step .

resident Enterprise Fabric Connectivity Manager (EFCM) Basic
Edition interface.

console.

• A system configuration drawing or planning worksheet that
includes the location of the product, management interface,
other Mc DATA product s, an d device connecti ons.

• The internet protocol (IP) address, gateway address, and subnet
mask for the product r eporting the problem.

• User I Ds and passwords.

Maintenance Analysis Procedures

3-5

Maintenence Analysis Procedures

2

Ensure the product is connected to facility power. Inspect the product
for indica tions of bein g powered on, su ch as:

• An illuminated PWR LED (green) or ERR LED (amber).

• Illumina ted LEDs ad j acent to Fi bre Chann el ports .

• Audio emanations and ai rflow from cool i ng fans.

Is the prod uct powered on?

YES NO

↓ A power di stributio n problem is indicated. Go to MAP 0100:

Powe r Di stributi on Analysis. Exit MAP.

3

At the failed product, i nspect the amber ERR LED and amber LEDs
associat ed F i bre Channe l ports and FRUs.

Are any amber LEDs illuminated?

NO YES

↓ A FRU failure, power-on self-test (POST) failure, link incident,

interswi tch link (ISL) problem, fenced E_Port, or segmented
E_Port i s i ndicated. To obtain ev ent codes that identify the
failure, go to step 10.

4

Is the prod uct management interfac e (browser PC or OSI host
console ) powered on an d operationa l?

NO YES

↓ Go to step 7.

5

Power on th e m anagement interface platform and lau nch the
associat ed m anagement applicatio n:

• EFCM Basic Edition - Refer to Task 3: Configure Product at the

EFCM Basic Edition Interface for instructi ons.

• OSI host console - Refer to do cumentation supplied with the
host system for ins tructions.

3-6

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Wa s t h e ma i ntenance action succe s sful?

NO YES

Maintenence Analysis Procedures

↓ Go to step 7.

6

Inspect the management interface for communication link failure.
Observe a Page cannot be found, Unable to l o cate the server,
HTTP 404 - file not found, or similar m essage.

Was a failure indi cation observed?

NO YES

↓ Communication with the EFCM Basic Edition interface failed.

Go to MAP 0300 : Loss of Browser PC Communi cation. Exit

MAP.

Perform a data collection and contact the next le vel of support. Refer
to Colle ct Maintenance Data. Exit MAP.

7

Inspect product status at the management interfac e:

a. For the produc t reporting the problem:

— EFCM Ba sic Editio n - Select Hardware from the Product

menu at an y v ie w. The Hardware View displays.

— OSI host console - Go to step 9.

b. Inspect the stat us symbol ass ociated with the product. A yel l ow

triangle (attentio n i ndi cator) indi cates the product is operating in
degrad ed m ode. A red diam ond (failure indicator ) indi cates the
product is not operational.

c. Inspect simul ated Fibre Channel port s for a yell ow triang l e

(attent i on indicator ) that overlays the FRU graphi c.

d. Inspect simul ated FRUs for a blinking red and yellow diam ond

(failed FRU indicator) that overl ays the FRU graphic.

Is a failure i ndi cated?

NO YES

↓ A FRU failure, power-on self-test (POST) failure, link incident,

interswi tch link (ISL) problem, fenced E_Port, or segmented
E_Port i s i ndicated. To obtain ev ent codes that identify the
failure, go to step 10.

Maintenance Analysis Procedures

3-7

Maintenence Analysis Procedures

8

A link incident may have occurred, but the LIN alerts option is not
enabled and the yellow triangle (attention indicator) does not appear.
Inspect the Link Incident Log:

a. Select Link Incide nt from the Logs menu at any view. The Link

Incident Log displays.

b. If a link incident occurred, t he port number is l i st ed with one of

the following messages.

— Link interface incident - implicit incident.
— Link interface incident - bit-error threshold excee ded.
— Link failure - loss of signal or loss of synchronization.
— Link failure - not-operational primitive sequence (NOS)

received.
— Link failure - primitiv e sequence ti meout.
— Link failure - invalid primitive sequence received for the

current link state.

Did a listed message ap pear?

NO YES

↓ A Fibre C hannel link inc i dent is indicated. Go to MAP 05 00:

Port Failure or Link Incident Analysis. Exit MAP.

Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.

9

If an incident occurs on the Fibre Channel link between the product
and attached OSI server, a link incident record is generated and sent
to the server console usi ng the reporting proced ure defined in
T11/99-017v0.

Was a link incident record generated and sent to the OSI s erver?

NO YES

↓ A Fibre C hannel link inc i dent is indicated. Go to MAP 05 00:

Port Failure or Link Incident Analysis. Exit MAP.

Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.

3-8

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

10

Inspect the Event Log to obtain failure reason codes:

a. Select Event from the Logs menu at any view. The Ev ent Log

displays.

b. R ecord the even t code and associated date, tim e, and severit y

(Informational, Minor, Major, or Severe).

c. If multiple event codes are found, record all codes and severity

levels. Record the date, time, and sequence, and determine if all
codes are related to the reported problem. Begin fault isolation
with the m ost recent event code with the highest severity level.
Other codes may accom pany this event code, or may in di cate a
normal in di cation after a p roblem is rec overed.

Were one or more event code s f ound?

NO YES

↓ Go to Table 3-3 to obtain event codes. Exit MAP.

Return to step 1 and perform fault isolati on again. If this i s t he

secon d t i m e at this ste p, perform a dat a collection and contact the
next level of support. Refer to Collect Maint e nance Data. Exit MAP.

MAP 0100: Power D ist ribution Analysis

This MAP describes fault isolation for the product power distribution
system, including defective AC power cords or redundant power
supplies. The failure indicator is inability of the product to power on.

1

Inspect and verify facility power is within specifications:

• One single-phase connection for each power supply.

• Input power between 100 and 240 VAC, at lea st 5 am ps.

• Input frequ ency betwee n 47 and 63 Hz.

Is facility power within specifications?

YES NO

↓ Ask the customer to correct the facility power problem. When

corrected, continue to th e n ext step.

Maintenance Analysis Procedures

3-9

Maintenence Analysis Procedures

2

The power supply may be disconnected or failed. Verify connection to
facility po we r.

a. Ensure the AC power cord is connected to the rear of the switch

and a facility power receptacle. If not, connect the power cord as
direc ted by the cu st omer.

b. Ensure facility circuit breakers are on. If not , ask the cust omer to

set break ers on.

c. Ensure the AC power cor d i s not damaged. If dam aged, replac e

the cord.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct is operational. Exit MAP.

A power su pply failure is indicate d. Re pl ace the switch. Exit MAP.

MAP 0200: POST Failure Analysis

This MAP de sc ribes fault iso l ation for a POST fa ilu re. Th e fa ilu re
indicator is event code 400 or 411 ob served at the Event Log.

1

Table 3-4 lists event codes , explanation s, an d M A P st e ps.

Table 3-4 MAP 200 Event Codes

Event
Code

400 Power-up diagnostic failure. Go to step 2.
411 Firmware fault. Go to step 3.

Explanation Action

2

As indicated by event code 400, POST/ I PL diagnosti c s detected a
FRU failure.

a. At the Event Log , examine the first two bytes of event data .

3-10

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

b. Byte 0 specifies failed FRU. Byte 1 specifies the slot number of

the failed FRU (00 for nonredundant, 00 or 01 for redundant) as
listed in Table 3- 5.

Table 3-5 MAP 200 Byte 0 FRU Codes

Byte 0 Failed FRU Action

02 CTP card. Replace the switch. Exit MAP.
05 Fan module. Replace the switch. Exit MAP.
06 Power supply. Replace the switch. Exit MAP.

3

As indicated by event code 411, POST /IPL diagno st i cs detected a
firmware failure and performed an online dump. All Fibre Cha nnel
ports reset aft er failure and devices momentarily logout, login, and
resume op eration. Perf orm a data collect i on and contact th e next
level of support. Refer to Collect Maintenance Data. Exit MAP.

MAP 0300: Loss of Browser PC Communication

This MAP describes fault isolation for the product to browser PC
Internet connection (EFCM Basic Edition interface). The failure
indicator is a Page cannot be found, Unable to locate the server,

HTTP 404 - file not found, or similar message.

NOTE: Upon restart, it may take up to five minutes for the Internet

connection to activate. This delay is normal.

1

The browser PC cannot com m unicate with the product be c a use:

• T he product-to-PC Inter net link could n ot be established.

• AC power distribution for the product failed or AC power was
disconnected.

• T he product CTP card fail ed.

Continu e to the next step .

Maintenance Analysis Procedures

3-11

Maintenence Analysis Procedures

2

Ensure the product is connected to facility power. Inspect the product
for indica tions of bein g powered on, su ch as:

• An illuminated PWR LED (green) or ERR LED (amber).

• Illumina ted LEDs ad j acent to Fi bre Chann el ports .

• Audio emanations and ai rflow from cool i ng fans.

Is the prod uct powered on?

YES NO

↓ A power di stributio n problem is indicated. Go to MAP 0100:

Powe r Di stributi on Analysis. Exit MAP.

3

A product-to-PC link problem (Internet too busy or IP address typed
incorrectly) or an Eth ernet port failure is indic at ed.

a. Wait approximately five minutes, then attempt to login to the

product.

b. At the Netsite field (Netscape Navigator) or Address field

(Internet Explorer), type http://xxx.xxx.xxx.xxx, where
xxx.xxx.xxx.xxx is the product IP ad dress obtained i n MAP

0000: S t a rt MAP . The Username and Password Required dialog

box appears.

c. Type the user nam e and password obtained in MAP 0000 : Start

MAP and click OK. If the EFCM Basic Edition interface does not

open, wait five minutes and perform this step again.

Is the EFCM Basic Edition i nterface ope rational?

NO YES

↓ The Internet connec tion is restored. Exit MAP.

4

The IP address defini ng the product to t he interface i s incorrect or
unknown. An asynchron ous RS-232 modem cable and m aintenance
terminal (desktop or notebook PC) with a Windows-based op erating
system and RS-232 serial communication software (such as
ProCom m Plus or HyperTerminal ) are required. To determine the I P
address:

3-12

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

a. Using a Phillips screwdriver, remove the protective cap from the

9-pin maintenance port at the rear of the chassis. Connect one
end of the RS-232 modem cable to the port.

b. Connec t the ot her cable en d to a 9- pin se rial c ommun icat ion po rt

(COM1 or COM2) at the rear of the maintenance t erm i nal PC.

c. Power on the mainten ance terminal. At the Wind ows desktop,

click Start at t he left side of the task bar. The Windows
Workstation menu displays.

d. At the Windows Workstation menu, se quentially select the

Programs, Accessories, Communications, and HyperTerminal
options. The Connection Description dialog box disp la ys.

e. Type a descri pt i ve prod uct nam e in the Name field and click OK.

The Connect To di al og box displays.

f. Ensure the Connect using fi el d di splays COM1 or COM2

(depending on the port connection to the product), and click OK.
The COMn P roperties d i al og box display s, where n is 1 or 2.

g. Configure Port Settings parameters:

— Bits per second - 115200.
— Data bits - 8.
— Parity - None.
— Stop bits - 1.
— Flow control - Hardware or None.
Click OK. The New Connection - HyperTerminal window

displays.

h. At the > prompt, type the user password (default is password)

and press Enter. The passwo rd is case sensitive. The New
Connection - HyperTerminal window displays with software and
hardware version information for the product, and a C > prompt
at the bottom of the window.

i. At the C > promp t, t ype th e ipconfig command and press Enter.

The New Connection - HyperTerminal window displays with
configuration info rm ation listed.

j. Record th e product IP address.
k. Select Exit from the File pull-down menu. A HyperTerminal

messag e box appears.

Maintenance Analysis Procedures

3-13

Maintenence Analysis Procedures

l. C lick Yes. A second message box appears . Cli ck No to exit and

close the application.

m. Power off the main tenance t er m i nal and disconnect the mo dem

cable. Replace the protective cap over the maintenance port.

Continue to the next step.

5

Login to the product using the IP address determin ed in step 4.

a. At the Netsite field (Netscape Navigator) or Address field

(Internet Explorer), type http://xxx.xxx.xxx.xxx, where

xxx.xxx.xxx.xxx is the new product IP address. The Username
and Password Required dialog box appears.

b. Type the user name and pass word obtained in MAP 0000: Start

MAP and click OK. If the EFCM Basic Edition interface does not

open, wait five minutes and perform this step again.

Is the EFCM Basic Edition i nterface ope rational?

NO YES

↓ The Internet connec tion is restored. Exit MAP.

Failure o f t he Ethernet p ort is indicate d. Replace the switch.

Exit MAP.

MAP 0400: FRU Failure Analysis

This MAP describes fault isolation for product FRUs. The failure
indicato r is :

• Illumination of the associated amber LED.

• Event code 300, 301, 302, 370, 426, 433, 440, 810, 81 1, 812, or 850

obse r ved at t he Event Log.

1

Table 3-6 lists event codes , explanation s, an d M A P st e ps.

3-14

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Table 3-6 MAP 4 00 E v e nt Code s

Maintenence Analysis Procedures

Event
Code

300 Cooling fan propeller failed. Go to step 2.
301 Cooling fan propeller failed. Go to step 2.
302 Cooling fan propeller failed. Go to step 2.
370 Cooling fan status polling temporarily disabled. Go to step 3.
426 Multiple ECC single-bit errors occurred. Go to step 4.
433 Non-recoverable Ethernet fault. Go to step 5.
440 Embedded port hardware failed. Go to step 5.
810 High temperature warning (CTP thermal sensor). Go to step 6.
811 Critically hot temperature warning (CTP thermal sensor). Go to step 6.
812 CTP card shutdown due to thermal violations. G o to step 6.
850 Switch shutdown due to CTP thermal violations. Go to step 6.

Explanation Action

2

Visual inspe ct i on or event code 300, 301, or 302 indi cates one or
more cooli ng fans faile d. Replace the swi tch. Exit MAP.

3

As indicated by event code 370, cooling fan status polling is
temp ora ril y di sa ble d and sta tu s va lue s fo r one or mor e fa ns ex ceed a
set threshold. This indicates possible fan degradation or failure.

Is this event code a recurring problem?

NO YES

↓ A fan failure is indicat ed. Go to step 2.

Monitor fa n operation or recording of additional fai l ure event cod es.

Exit MAP.

Maintenance Analysis Procedures

3-15

Maintenence Analysis Procedures

4

As indicated by event code 426, an intermittent synchronous dynamic
random access memo ry (SDRAM) problem may result in switch
failure.

Is this event code a recurring problem?

NO YES

↓ A CTP card failure is indicated. Replace the switch.

Exit MAP .

Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.

5

As indicated by event code 433 or 440, the CTP card failed . Re pla ce
the switch. Exit MAP.

6

As indicated by event code 810, 811, 812, or 850, an intermittent
thermal probl em may res ult in sw itch fa ilure . Reset th e prod uct. Refe r
to IML or Reset Switch for instruction s.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct is operational. Exit MAP.

A CTP card failure is indicated. Replace the switch. Exit MAP.

MAP 0500: Port Failure o r Link Inc ident Analysis

This MA P describ es fault isolation for small form factor pluggable
(SFP) optical transceivers and Fibre Channel link incidents. The
failure indicator is:

• Event code 080, 081, 083, 506, 507, 512, 514, 515, or 516 observed at

the Event Log.

• Event code 581, 582, 583, 584, 585, or 586 observed at the console

of an OSI server attached to the product reporting the problem.

• An error message observed at the Link Incid ent Log .

3-16

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

1

Table 3-7 lists event codes, e xplanations, and MAP steps.

Table 3-7 MAP 500 Event Codes

Event
Code

080 Unauthorized worldwide name. Go to step 2.
081 Invalid attachment. Go to step 3.
083 Port set to inactive state. Go to step 13.
506 Fibre Channel port failure. Go to step 16.
507 Loopback diagnostics port failure. Go to step 17.
512 Optical transceiver nonfatal error. Go to step 16.
514 Optical transceiver failure. Go to step 16.
515 Optical digital diagnostics warning threshold exceeded. Go to step 16.
516 Optical digital diagnostics alarm threshold exceeded. Go to step 16.
581 Implicit incident. Go to step 18.
582 Bit error threshold exceeded. Go to step 18.
583 Loss of signal or loss of synchronization. Go to step 18.

Explanation Action

584 Not operational primitive sequence received. Go to step 18.
585 Primitive sequence timeout. Go to step 18.
586 Invalid primitive sequence received for current link state. Go to step 18.

Table 3-8 lists link incident messages and MAP steps.

Table 3-8 Link Incident Mess age s

Explanation Action

Link interface incident - implicit incident. Go to step 18.
Link interface incident - bit-error threshold exceeded. Go to step 18.
Link failure - loss of signal or loss of synchronization. Go to step 18.

Maintenance Analysis Procedures

3-17

Maintenence Analysis Procedures

Table 3-8 Link Incident Messages (Continued)

Explanation Action

Link failure - not-operational primitive sequence (NOS) received. Go to step 18.
Link failure - primitive sequence timeout. Go to step 18.
Link failure - invalid primitive sequence received for current link state. Go to step 18.

2

As indicated by event code 080, the eigh t-byte (16-digi t) world wi de
name (WWN) is not valid or an unconfig ured nickna m e was used.

a. Select Node List from the Product m enu at any view. The Node

List View displays.

b. At the Port WWN colum n, inspect t he WWN assigned to the por t

or attached device.

c. The WWN must be entered in (XX:XX:XX:XX:XX:XX:XX:XX)

format or must be a valid nickname. Ensure a vali d WWN or
nicknam e i s entered.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

3

As indicated by event code 081, a port has an invalid at tac hment.

a. At the Event Log , examine the first five bytes of event data.
b. Byte 0 specifies the port reporting the problem. Byte 4 specifies

the inval i d attachment reason as listed in Table 3-9.

Table 3-9 Invalid Attachment Reasons and Actions

Byte 4 Invalid Attachment Reason Action

01 Unknown Contact the next level

of support.

3-18

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

02 ISL connection not allowed. Go to step 4.

03, 04 Incompatible switch. Go to step 5.

Maintenence Analysis Procedures

Table 3-9 Invalid Attachment Reasons and Actions (Continued)

Byte 4 Invalid Attachment Reason Action

05 Loopback plug connected. Go to step 6.
06 N-Port connection not allowed. Go to step 4.
07 Non-McDATA switch at other end. Go to step 5.

08 E_Port capability disabled. Go to step 7.
0A Unauthorized port binding WWN. Go to step 2.
0B Unresponsive node. Go to step 8.
0C ESA security mismatch. Go to step 10.
0D Fabric binding mismatch. Go to step 11.
0E Authorization failure reject. Go to step 8.
0F Unauthorized switch binding WWN. Go to step 10.

10 Au thentication failure Go to step 12.

11 Fabric mode mismatch. Go to step 5.

4

A connecti on is not allowed because of a conflict wit h t he configure d
port type. An expansion port (E_Port) is cabled to a Fibre Channel
device or a fabric port (F_Port) is cabled to a director or fabric sw i tc h.

a. Select Ports and Basic Info from the Configure menu at any

view. The Basic Information View displays.

b. If necessary, use the vert i c a l s croll ba r to display th e i nforma t i o n

row for th e port indicati ng an invalid attachment.

c. Select (click) the Type field and confi gure the port as follows:

• Select fabr i c port (F_Port) if th e port is cable d to a device.

• Select expans i on port (E_Port) if t he port is cable d to a
direct or or switch (ISL) .

d. Click OK or Activate.

Maintenance Analysis Procedures

3-19

Maintenence Analysis Procedures

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

5

An ISL connection is no t all owed because one of the fol l owing
mode-m i smatch condi t i ons was detected:

• The produc t is configured t o operate in Open Fabric 1.0 mode
and is connected to a fa bri c element no t c onfigured to Open
Fabric 1.0 mode.

• The produc t is configured t o operate in Open Fabric 1.0 mode
and is connected to a legacy McDATA switch at the incorrect
exchange link parameter (ELP) revision level.

• The produc t is configured t o operate in Open Fabric 1.0 mode
and is connected to a non-McDATA switch at the incorrect ELP
revision level.

• The produc t is configured t o operate in McDATA Fabric 1.0
mode and is connected to a non-McDATA switch.

Recon f i gure the operati ng mode:

a. Set the product offline . Re f e r t o Set Online State.
b. Select Switch and Fabric Parameters from the Configure menu

at any view. The Fabric Parameters View displays .

c. Select McDATA Fabric 1.0 or Open Fabric 1.0 from the Interop

Mode drop-do w n li st.
—Select McDATA Fabric 1.0 if the product is attached only to

other McDATA directors or switches operating in McDATA
Fabric 1.0 mode.

—Select Open Fabric 1.0 if the product is attached to

directors or switche s produced by open-fabric c om pliant
original equipment manufacturer s (OEMs).

d. Click OK or Activate.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

3-20

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Contact the next level of support. Exit MAP.

Maintenence Analysis Procedures

6

A loopback (wrap) plug is connected to the port with no diagnostic
running. Remove the plu g from the port receptacle. I f directed by the
customer, connect a fiber-optic jumper cable attaching a device to the
product.

• If the port is operational with no device attached, both LEDs
adjacent to the port extinguish and the po rt stat e is No Light.

• If the port is operati onal wit h a de v i ce attached, the blue/ green
LED illuminates, the amber LED extinguishes, and the port st ate
is Online.

Was the maintenance action successful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

7

An ISL connection is not al l owed because E_Port capability is
disabled. Install the full-fabric PFE key to enable E_port capability.
Refer t o Install PFE Keys (Optional). Exit MAP.

8

The conne ct i on timed out be cause of an unresponsive device or an
ISL security violation (authorization failure reject). Check port status
and clean fi ber-optic com ponents.

a. Inform the cust omer the por t will be blocked. Ensure the system

adminis t rator quies ces Fibre Channel frame traff i c and sets
attached devices offline.

b. Block the port. Refer to Block or Unblock a Po rt .
c. Clean fiber-optic connectors . R efer to Clean F i ber-Optic

Components.

d. Unblock the port. Refer to Block or Unblock a Port.
e. Monitor port operation for approximat el y five minut es.

Was the maintenance action successful?

NO YES

↓ The product port is operational. Exit MAP.

Maintenance Analysis Procedures

3-21

Maintenence Analysis Procedures

9

Inspect an d service host bus adapte rs (HBAs).
Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

10

A connection is not allowed because of a switch binding or exchange
security attr ibute (ESA) fe ature misma tch. Switch binding pa ramete rs
must be compatible for both fabric elements. At the EFCM Basic
Edition in te rface, ensur e switch bindi ng i s enabled, the connection
policy is compatible, and switch membership lists are compatible for
both elements. Refer to the McDATA EFCM Basic Edition User
Manual ( 620-000240 ) for instruct i ons.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

11

A connecti on is not allowed because of a fabric binding mismatch.
Fabric membership lists must be compatible for both elements. At the
EFCM Basi c Edition int erface, ens ure fabric binding is enabled and
fabric membership lists are compatible for both elements. Refer to the
McDATA EFCM Basic Edition User Manual (620-0 00240) for
instructions.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

3-22

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

12

A connecti on is not allowed because of a SANtegrity authenticati on
failure. At the EFCM Basic Edition interface, modify the IP address
access control list, product-level authenticat i on settings, port-level
authentication settings, and challenge handshake authentication
protocol (CHAP) sequence to ensure device acce ss to the produ ct.
Refer to the McDA TA EFCM Basic Edition User Manual (620-000240)
for instructions.

Was the maintenance action successful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

13

As indicated by event code 083, a port is set to an inactive state.

a. At the Event Log, examine the first two bytes of even t data.
b. Byte 0 specifies the port reporting the problem. Byte 1 specifies

the inactive reason as listed in Table 3-10.

Table 3-10 Inactive Port Reasons and Actions

Byte 1 Inactive Port Reason Action

02 Feature key not enabled. Go to step 14.
03 Switch speed conflict. Go to step 15.
04 Optics speed conflict. Go to step 15.

14

A port is inactive because Flexport Technology is disabled. Install the
Flexport Technology PFE key to enable N_Port capability. Refer to

Install PFE Keys (Optional). Exit MAP.

15

A port is inactive becaus e t he:

• Port canno t operate at the product (bac kplane) spee d.

• Optical tra nsceiver does not support the configured port speed.

Maintenance Analysis Procedures

3-23

Maintenence Analysis Procedures

Change the port speed to be compatible with the backplane or optical
transceiv er speed.

a. Select Ports and Basic Info from the Configure m enu at any

view. The Basic Information View displays.

b. If necessary, use the vertical scroll bar to display the information

row for the inactive port.
c. Select (click) the Speed field an d configure the port.
d. Click OK or Activate.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

16

As indicated by event codes 506, 512, 514, 515, or 516, a port failed
and the optical transceiver must be removed and r epl aced. Refer to

RRP 1: SFP Optical Transceiver.

• The proced ure is concur rent and performed while th e product is

operational.

• Replace the transceiver with a transceiver of the same type

(shortw a ve or longwa ve) and speed.

• Perform an external loopback test. Re fer to External Loopbac k

Test.

NOTE: Event code 514 may generate a call-home event that incorrectly
indicates a CTP card fai l ure. Althou gh the optical socket on the CT P card
may have fail ed, repla ce the tr ansceive r and veri fy operat ion. If a f ailure is still
indicated, replace the switch. Whe n event code 514 is indicated, ensure a
replacement transce i ver and switch ar e available.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

3-24

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

17

As indicated by event code 507, a port fail ed a loopback tes t. Reset
the failed port.

a. At the EFCM Basic Edition interface:

1. Select Ports and Reset from the Maintenance menu at an y
view. The Reset View displays.

2. If necessary, use the vertical scroll bar to display the
information row for the port.

3. Select (click) the check box in the Reset column.

4. Click OK. Th e port resets.

b. Perform an ex ternal loopback test for t he reset port. Refer to

Extern al Loopback Test.

Was the maintenance action successful?

NO YES

↓ The product port is operational. Exit MAP.

Go to step 16.

18

A message appeared in t he Li nk Incident Log or an even t code 581,
582, 583, 584, 585, or 586 was observed at the console of an OSI

server attached to the product reporting the problem. Monitor port
operatio n for approxim ately five minutes.

Did the link incident recur?

YES NO

↓ The problem is transient and the pro duct port is ope rational.

Exit MAP.

19

Clean fiber-optic com ponents.

a. Inform the cust omer the por t w ill be blocked. E nsure the sys te m

adminis t rator quies ces Fibre Channel frame traff i c and sets

attached devices offline.
b. Block the port. Refer to Block or Unblock a Po rt .
c. Clean fiber-optic connectors . R efer to Clean F i ber-Optic

Components.

Maintenance Analysis Procedures

3-25

Maintenence Analysis Procedures

d. Unblock the port. Refer to Block or Unb l ock a Port.
e. Monitor port operation for approximately five minut es.

Did the link incident recur?

YES NO

↓ The prod uct port is operational. Exit MAP.

20

Disconnect the fiber-optic jumper cable from the port and connect the
cable to a spare port.

Is a link inc i dent reported at the new port?

YES NO

↓ The port reporting the problem is causing the link incident.

This indi cates port degradation an d a possible pending
failure. Go to st ep 16.

21

Ensure th e at tac hed fiber-o ptic jumper cable is not bent and
connecto rs are not dam aged. If the cable is bent or connectors are
damaged:

a. Inform the customer the port will be blocked. Ensure the system

admini st rator quies ces Fibre Chan nel frame traffi c and sets

attac h ed devices off l i ne.
b. Block the port. Refer to Block or Unblock a Port.
c. Remove and replace the fiber-optic jumper cable.
d. Unblock the port. Refer to Block or Unb l ock a Port.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The prod uct port is operational. Exit MAP.

22

The attached device is causing the recurrent link incident. In form the
customer of the problem and have the system administrator:

a. Inspect and verify operation of the attached device.
b. R epai r the attached device if a failure is indicat ed.

3-26

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

c. Monitor port operat i on for approxim ately five minutes.

Was the maintenance action successful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP.

MAP 0600: Fabric or ISL Problem Analysis

This MAP des c ri bes fa ult isolati o n fo r fa bri c , inte rs w i t ch link (ISL),
fenced E_Port, and segmented E_Port problems. The failure indicator
is an event c o de 011, 021, 051, 061, 062, 063, 070, 071, 072, 082, 140,
142, or 150 observed at the Event Log.

1

Table 3-11 lists event c odes, explanations, and M A P steps.

Table 3-11 MAP 600 Event Codes

Maintenence Analysis Procedures

Event
Code

011 Login Server database invalid. Go to step 2.
021 Name Server database invalid. Go to step 2.
051 Management Server database invalid. Go to step 3.
061 Fabric Controller database invalid. Go to step 4.
062 Maximum interswitch hop count exceeded. Go to step 5.
063 Remote switch has too many ISLs. Go to step 6.
070 E_Port is segmented. Go to step 7.
071 Switch is isolated. Go to step 7.
072 E_Port connected to unsupported switch. Go to step 15.
082 Port fenced. Go to step 16.
140 Congestion detected on an ISL. Go to step 21.
142 Low BB_Credit detected on an ISL. Go to step 21.

Explanation Action

150 Fabric merge failure. Go to step 22.

Maintenance Analysis Procedures

3-27

Maintenence Analysis Procedures

2

A minor err o r oc curred that caused the Fabric Services database to
be re-init i al i zed to an empty s tat e, and a disrupti ve fabric logo ut and
login occu rred for all attached devices. Indication s are:

• Event code 011 - The Login S erver databas e fa i l ed cyclic

redund ancy check (CRC) validati on.

• E vent code 02 1 - The Name Serv er database fai l ed CRC

validation.

Devi ces resu me op er ati on af t er fab ri c log in. Per fo rm a da t a co lle cti on
and contact the next level of support. Refer to Collect Maintenance

Data. Exit MAP.

3

As indicated by event code 051, a minor error occurred that caused
the Manag em ent Server database to be re- in i tialized to an e m pty
state and fai l CRC validatio n. A disruptive server logout and login
occurred for all attached devices.

Devi ces re sum e op erat i on af te r Mana gem ent S erv er log in. P erf or m a
data collecti on and contact the next level of support. Refer to Collect

Maintenance Data. Exit MAP.

4

As indicated by event code 061, a minor error occurred that caused
the Fabric Controller database to be re-initialized to an empty state
and fail CR C validation. T he product brief l y lost intersw i tc h l i nk
capability.

Interswitch li n k s re s u m e operati o n after CTP reset. Perform a da ta
collectio n and contact the next level of support. Refer to Collect

Maintenance Data. Exit MAP.

5

As in dic at ed b y ev ent co de 062, Fabri c Cont rolle r sof twar e detect ed a
path to another fabric element (director or switch) that traverses more
than three interswitch links (hops). Fibre Channel frames may persist
in the fabri c longer than tim eout value s all ow.

Advise th e customer of th e problem and reconfigure the fabric so the
path betwee n any two fabric el em ents does not traverse more t han
three hops.

3-28

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

Was the maintenance action successful?

NO YES

↓ The fabri c, IS L, and product are operati onal. Exit MAP.

Contact the next level of support. Exit MAP.

6

As indicated by event code 063, Fabric Contro lle r sof tware de tect ed a
fabric ele m ent with more t han the allowed number of IS Ls. Fibre
Channel frames may be lost or directed in loops because of potential
fabric routing problem s.

Advise the customer of the problem and reconfigure the fabric so that
no directors or switche s have more than the proscribed number of
ISLs.

Was the maintenance action successful?

NO YES

↓ The fabri c, IS L, and product are operati onal. Exit MAP.

Contact the next level of support. Exit MAP.

7

Event code 070 indicates an E_Port detected an incompatibility with
an attached fabric element, segmented the port, and prevented fabric

participation. A segmented E_port cannot transmit Class 2 or Class 3
Fibre Channel traffic. Event code 071 indicates the product is isolated
from all fabr i c elements, and i s accompanied by an event code 070
for each segmented E_Port. Event code 071 is resolved when all 070
events are corrected. Obtai n supplementar y event data as foll ows:

a. At the Event Log, examine the first five bytes of event data.
b. Byte 0 specifies the segmented E_port. Byte 4 specifies the

segmen tat i on reason as lis ted in Table 3-12. The reason also
display s at the Port List View .

Maintenance Analysis Procedures

3-29

Maintenence Analysis Procedures

Table 3-12 E_Port Segmentation Reasons and Actions

Byte 4 Segmentation Reason Action

01 Incompatible operating parameters. Go to step 8.
02 Duplicate domain ID. Go to step 9.
03 Incompatible zoning configurations. Go to step 10.
04 Build fabric protocol error. Go to step 11.
05 No principal switch. Go to step 13.
06 No response from attached switch (hello timeout). Go to step 14.

8

An E_Port segmented because the er ror detect time out value
(E_D_TOV) or resource allocation time out value (R_A_TOV) is
incompatibl e with the atta ched fabric el em ent.

a. Contact customer support or engineering personnel to determine

the recommended E_ D_TOV and R_A_ TOV values for bo t h

fabric el em ents.
b. Inform the customer both products will be set offline. Ensure the

system administrat or quiesces F i bre Channel f rame traffic and

sets attached devices offline.
c. Set both products offline. Refer to Set Online St a te.
d. Select Switch and Fabric Parameters from the Configure menu

at any view. The Fabric Parameters View displays .
e. Type the recommended E_D_TOV and R_A_TOV values, then

click OK or Activate.
f. Repeat steps d and e at the second product (attache d to the

segmented E_Port). Use the same E_D_TOV and R_A_TOV

values.
g. Set both products online. Refer to Set Online State.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The fab ric, ISL, and product are oper at i onal. Exit MAP.

3-30

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Contact the next level of support. Exit MAP.

Maintenence Analysis Procedures

9

An E_Port s egmented because two fabr i c elements had du pli cate
domain IDs.

a. Determine the desired domain ID (1 through 31 inclusive) for

each product.

b. Inform the customer both products will be set offline. Ensure the

system administrat or quiesces Fi bre Channel f ram e traffic and

sets attache d devices offline.
c. Set b oth products o ffline. Re fer to Set Online State.
d. Select Switch and Parameters from the Configure menu at any

view. The Parameters View displ ays.
e. Type the customer-determined preferred domain ID value, then

click OK or Activate.
f. Repeat st eps d and e at the second product (attached to the

segmen ted E_Port). U se a different pre ferred domain ID value.
g. Set both products online. Refer to Set Online State.

Was the maintenance action successful?

NO YES

↓ The fabri c, IS L, and product are operati onal. Exit MAP.

Contact the next level of support. Exit MAP.

10

An E_Port segmented because two products had incompatible zoning
configurations. An identical zone name is recognized in the active
zone set for both produ cts, but the zones contain different members.

a. Determine the desired zone name change for one of the affected

products . Zone names must conform to the following rules:

— The name must be 64 charac t ers or fewer in le ngth.

— The first ch aracter must be a letter (a th rough z), uppe r or

lower ca se .

— Other char acters must b e al phanumeric (a through z

or 0 thro ugh 9), dollar si gn ($), hyphen (-), caret (^), or
underscore (_).

Maintenance Analysis Procedures

3-31

Maintenence Analysis Procedures

b. At the EFCM Basic Edition interface, inspect names in the active

zone set to determine the incompatible zone name, then modify
the name as directed by t h e customer. Refer to the McDATA
EFCM Basic Edition User Manual (620-000240) f o r i nstructions.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The fab ric, ISL, and product are oper at i onal. Exit MAP.

Contact the next level of support. Exit MAP.

11

An E_Port segmented because a build fabric protoc ol error was
detected.

a. D isconnect the fiber-opti c j um per cable from the segmented

E_Port.

b. Reconnect the cable to the same port.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The fab ric, ISL, and product are oper at i onal. Exit MAP.

12

Reset the produc t. Re fe r to IML or Reset Switch for instructions.
Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The fab ric, ISL, and product are oper at i onal. Exit MAP.

Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.

13

An E_Port segmented because no product in the fabri c is capable of
becoming the principal switch.

a. Inform the customer the product will be set offline. Ensure the

system administrat or quiesces F i bre Channel f rame traffic and

sets attached devices offline.
b. Set the product offline . Re f e r t o Set Online State.
c. Select Switch and Fabric Parameters from the Configure menu

at any view. The Fabric Parameters View displays .

3-32

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

d. At the Switch Priority field, select Principal, Never Principal, or

Default, then click OK or Activate. The switch priority value

designa tes the fabric ’s pri ncipal switch, which is assigned a
priori t y of 1 and controls the allocation and distribution of domain
IDs for all fabric elements (includin g i tse l f).

Principal is the highest prior i ty setting, Default is the next
highest, and Never Principal is the lowest priority setting. The
setting Ne ve r Principal means the fabric element is incapable of
becoming a principal switch. If all elements are set to Principal or
Default, the elem ent with the highest priori ty and the lowest
WWN becom es the principal switch. At least one element in a
multiswi tch fabric must be set as Principal or Default. If all
elements a re set to Never Princi pal, all ISLs segme nt.

e. Set the product o nl i ne. Refer to Set Online State.

Was the maintenance action successful?

NO YES

↓ The fabri c, IS L, and product are operati onal. Exit MAP.

Contact the next level of support. Exit MAP.

14

An E_Port s egmented (op erational product) beca use a response
(hello timeout) to a verification check indicates an attached switch is
not operat i onal.

a. Perform a data coll ection at the operational product and co ntact

the next level of support. Refer to Collect M aintenance Data.

b. Go to MAP 0000: Start MAP and perfor m fault isola tion for the

failed switch. Exit MAP.

15

Event code 072 indi cates a produc t E_Port is connected to an
unsupported fabric el em ent. Advise the customer of the problem and
disconnect the ISL to the unsupported fabric element. Exit MAP.

16

Event code 082 is informational on l y and indicate s a product E_Port
is fenced (blocked). An application or hardware malfunction occurred
(as indicated by failure symptoms or primary event codes) or the port
fencing policy is too restrictive. Obtain supplementary event data as
follows:

Maintenance Analysis Procedures

3-33

Maintenence Analysis Procedures

a. At the Event Log , examine the first five bytes (0 through 4) of

event data.
b. Byte 0 specifies the E_P ort reporting the problem. By te 4

specifi es the port fence code as listed in Table 3-13.

Table 3-13 Port Fence Codes and Actions

Byte 4 Port Fence Code Action

01 Protocol error. Go to step 17.
02 Link-level hot I/O. Go to step 18.
03 Security violation. Go to step 19.

17

An E_Port is fenced because of a protocol error . Depending on failure
cause, ad di tional inform ation and event codes are av ailable at the
product or attached switch. Perform one of the follow i ng:

• The E_Port is segmented and accompan i ed by primary ev ent

code 070. Go to step 7.

• The fiber-optic cable is di sconnecte d, the cable fail ed or is

degrad ed, or the port optical transceiver failed. The failur e i s

accompanied by a primary event code indicating the failure type.

Go to MAP 0000: Start MAP and perform fault isolation for the

primar y event code. Exit MAP.

• The E_Port is fenced because of persistent incomplete

operations (ISL bouncing). Go to MAP 0000: Start MAP an d

perform f aul t isolation a t t he attached switch. Exit MAP.

• The E_Port is fenced because of application-layer protocol

errors. Go to MAP 0000: Start MAP and perform fault isolation at

the attached switch. Exit MAP.

18

An E_Port is fe nced because devices conn ected to the attac hed
fabric ele m ent are floodi ng the ISL with frames (hot I/ O). These
link-level problems are typically associated with legacy devices,
arbitrated loop devic es, or magnetic tape drives. Perform one of th e
following:

3-34

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

Maintenence Analysis Procedures

• Disconnect the ISL. Exit MAP .

• Refer to the manufacturer’s documentation and perform fault
isolation at the attache d device or fabric element. Exit MAP.

• Change por t f encing threshold settings to more lenient values.

Go to step 20.

19

An E_Port is fenced because of persistent firmware-related security
violations (SANtegrit y binding or SANtegrity au thentication failures) .

a. At the EFCM Bas i c Edition int erface change binding

membership lists or authentication parameters as directed by the
customer. Refe r to the McDATA EFCM Basic Edition User
Manual (620-000240) for instruct i ons.

b. Unblock the port. Refer to Block or Unblock a Port.

Was the maintenance action successful?

NO YES

↓ The fabri c, IS L, and product are operati onal. Exit MAP.

Contact the next level of support. Exit MAP.

20

Port fe n c i n g t hreshol d s ettings are too rest r i c tive.

a. At the EFCM Basic Edition interface, change port fencing

threshold settings to more lenient values as directed by the
customer. Refe r to the McDATA EFCM Basic Edition User
Manual (620-000240) for instruct i ons.

b. Unblock the port. Refer to Block or Unblock a Port.

Was the maintenance action successful?

NO YES

↓ The fabri c, IS L, and product are operati onal. Exit MAP.

Contact the next level of support. Exit MAP.

21

Event codes 140 and 142 occur only if the optional OpenTrunking
feature is enabled.

• E vent code 14 0 - OpenTrunking firmware detected an ISL with
Fibre Channel traffic that exceeds the configure d congestion
threshold.

Maintenance Analysis Procedures

3-35

Maintenence Analysis Procedures

• E vent code 14 2 - OpenTrunking firmware detect ed an ISL with
no transmission BB_Credit for a period of time that exceeded the
configured low BB_Credit threshold. This results in dow nstream
fabric congestion.

No action i s required fo r an isolated ev ent or if the reporting ISL
approaches 100% thro ughput. If the event persis ts, perform one of
the followi ng:

• Relieve th e congestion by adding parallel ISLs between t he
fabric el em ents reporting the problem .

• Increase the ISL link speed between th e fabric elements
reporti ng the proble m (f rom 1 Gbps to 2 Gbps).

• Reroute Fibre Channel traffic by moving device connections to a
less-congested region of the fab ri c.

Wa s t h e ma i ntenance action succe s sful?

NO YES

↓ The fab ric, ISL, and product are oper at i onal. Exit MAP.

Contact the next level of support. Exit MAP.

22

Event code 150 indica tes a fabric merge process failed during ISL
initialization. An incompatible zone set was detected or a problem
occur r e d during del i very of a zo ne me rge frame. This ev ent code
always precedes event co de 070, and represents the repl y of an
adjacent fabric element in response to a zone merge frame. Obtain
supplementary event data as follows:

a. At the Event Log , examine the first 12 bytes (0 through 11) of

event data.

b. Bytes 0 specifies the E_Port reporting th e problem. Bytes 8

through 11 specify the failure reason as listed in Table 3-14.

Table 3-14 Fabric Merge Failure Re aso ns and A ction s

Bytes 8 - 11 Merge Failure Reason Action

01 Invalid data length. Go to step 23.
08 Invalid zone set format. Go to step 23.
09 Invalid data. Go to step 24.

3-36

McDATA Sphereon 4300 Fa b ric Switch Insta llat ion an d Servic e Ma nu al

0A Cannot merge. Go to step 24.