McDATA IPS4300 User Manual

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McDATA

Sphereon™ 4300 Fabric Switch

Installation and Service Manual

P/N 620-000171-030

REV A

Record of Revis ions and Updates

Revision Date Description

620-000171-000 8/2003 General availability (GA) release of the manual. 620-000171-010 12/2003 Revision of the manual to describe Release 6.1 of the Enterprise Operating System. 620-000171-020 1/2005 Revision of the manual to describe Release 7.0 of the Enterprise Operating System. 620-000171-030 7/2005 Revision of the manual to describe Release 8.0 of the Enterprise Operating System.

Printed July 2005 Fourth Edition No part of this publication may be reproduced or distributed in any form, or by any means, or

stored in a database or retrieval system without prior written cons ent from McDATA Co rporation. The information contained in this document is subject to change without notice. McDATA

Corporat ion assumes no responsibility for any errors that may appear. All computer applications ( including but not lim ited to microcode) described in this publication are

furnished under a license, and may be used or copied only in accordance with the terms of such license. McDATA owns or has the right to license the applications described in this publication. McDATA Corporation retains all rights, title, and interest in the applications.

McDATA Corporation makes no warranties, expressed or implied, by operation of law or otherwise, relating to this publication, and the products or applications described herein. McDATA CORPORATION DISCLAIMS ALL IMPLIED WARRA NTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. In no even t shall McDATA Corporation be liab le for (a) incidental, indirect, special, or con sequential damages or (b) any damages whatsoever re sulting from the loss of use, data, or profits, arising out of use of this publication, even if advised of the possibility of such damages.

McDATA Sphereon 4300 Fabric Switch Installat ion an d Servic e Ma nu al

Contents

Preface .............................................................................................................................xi

Chapter 1 General Informa tion

Switch Description............................................................................1-1

Field-Replaceable Units............................................................1-2

SFP Transceiver ..........................................................................1-3

Power Supply.............................................................................1-4

Controls, Con ne ct o rs, an d In dic a to rs .......... ... ............... ................1-4

IML/RESET B u tto n ..... ... ... ... ................ ............... ................ ......1-4

Ethernet L AN Con nec to r..... ... ................ ............... ................ ...1-5

Power and System Error LEDs ................................................1-5

FRU Status LEDs........................................................................1-5

Maintenan c e Por t.. ................ ................ ............... ................ ......1-6

Switch Specifications........................................................................1-6

Maintenance Approach....................................................................1-7

Switch Management.........................................................................1-8

Error-Detec tio n , Repo r t in g, an d Serviceability Features ............1-8

Tools and Test Equipment................................................................1-9

Tools Supplied with the Product...........................................1-10

Tools Supplied by Service Personnel ....................................1-11

Chapter 2 Installati on Tasks

Factory Defaults ................................................................................2-1

Summary o f Inst all at io n Tasks ... ................ ............... ................ ......2-2

Task 1: Verify Installation Requirements.......................................2-2

Contents

iii

Contents

Task 2: Unpack, Inspect, and Install the Product .........................2-3

Unpack and Inspect Switch......................................................2-3

Desktop Ins ta lla tio n .................. ............... ................ ................ .2-4

Rack-Mount Installation...........................................................2-5

Task 3: Configure Product at the EFCM Basic Edition Interface2-6

Configure Produ c t Iden tification .............................. ..............2-7

Configure Date and Time .........................................................2-8

Configure Par am ete rs ............... ............... ................ .................2 -9

Configure Fabric Parameters ............... ................ ................ .. 2-11

Configure Netw or k In fo r ma tio n......... ... .... ............... ............2-12

Configure Basic Port Information .........................................2-14

Configure Por t BB_ Cred i t............... ............................ ............2-15

Configure Por t NPI V .............. ............... ................ ................ ..2- 16

Configure SN MP ....... ... ... ................ ............................ ............2-16

Enable CLI ............... ... ... ................ ................ ............... ............2-17

Enable or Disable Host Control.............................................2-18

Configure SSL Enc ryp tio n.................... ................ ................ ..2- 19

Install PFE Keys (Optional)....................................................2-20

Configure Inte rs witch Links ....... ... ............................ ............2-22

Task 4: Configure Product Network Information (Optional)...2-23

Task 5: Cable Fibre Channel Ports................................................2-26

Task 6: Configure Zoning (Optional)...........................................2-26

Task 7: Connect Product to a Fabric Element (Optional)..........2-27

Task 8: Register with the McDATA File Center..........................2-28

Chapter 3 Maintenance Analysis Procedures

Factory Defaults................................................................................3-1

Quick Start.........................................................................................3-2

MAP 0000: Start MAP......................................................................3-5

MAP 0100: Power Distribution Analysis ......................................3-9

MAP 0200: POST Failure Analysis...............................................3-10

MAP 0300: Loss of Browser PC Communication....................... 3-11

MAP 0400: FRU Failure Analysis .................................................3-14

MAP 0500: Port Failure or Link Incident Analysis....................3-16

MAP 0600: Fabric or ISL Problem Analysis................................3-27

Chapter 4 Repair Information

Procedural Notes ..............................................................................4-1

Power On Switch ..............................................................................4-2

Power Off Switch..............................................................................4-3

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

IML or Reset Switch......................................................................... 4-3

IML.............................................................................................. 4-4

Reset............................................................................................ 4-4

Clean Fiber-Optic Components...................................................... 4-4

Downlo ad Fir mw a re from the File c en te r ............................. ........ 4 -6

Port LED Diagnostics....................................................................... 4-8

Repair Procedures - EFCM Basic Edition ..................................... 4-9

Obtain Log Information........................................................... 4-9

Perform Por t Diag nos tics .............. ................ ......................... 4-12

Collect Ma in te na n ce D ata.......... ... ... ................ ................ ...... 4-18

Set Online State ....................................................................... 4-19

Block or Unblock a Port ......................................................... 4-20

Upgrade Fir mware............. ............................ ................ ......... 4-21

Manage Configuration Data.................................................. 4-23

Chapter 5 Removal and Replacement Procedures

Procedural N ot es. ... ................ ............... ................ ................ ........... 5-1

ESD Procedures ................................................................................ 5-2

Field-Replaceable Units................................................................... 5-2

RRP 1: SFP Optical Transceiver...................................................... 5-3

Contents

Chapter 6 Illustrated Parts Breakdown

Front-Accessible FRUs..................................................................... 6-2

Miscellaneous Parts ......................................................................... 6-3

Power Cords and Receptacles ........................................................ 6-4

Appendix A Event Code Tables

System Events (000 through 199) .................................................A-2

Fan Events (30 0 throu gh 399) . ... ................ ............... ................ .. A- 2 1

CTP Card Events (400 through 499) ..........................................A-25

Port Events (500 through 599) .................................................... A-31

Thermal Sensor Events (800 through 899) ................................ A-40

Index................................................................................................................................I-1

Contents

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Figures

1-1 Sphereon 4300 Switch (Front View) ........................................................... 1-2

1-2 Sphereon 4300 Switch (Rear View) ............................................................ 1-3

1-3 Door Key ...................................................................................................... 1-10

1-4 Loopback Plug ............................................................................................ 1-10

1-5 Fiber-Opt ic Pr o tec tive Plug ... ... ............................ ................ ................ ..... 1-10

1-6 Null Modem Cable ..................................................................................... 1-11

2-1 Hardwar e Vie w .......... ... ... ................ ............... ................ ............... .............. 2-7

2-2 Identification View ....................................................................................... 2-7

2-3 Date Time View ............................................................................................ 2-8

2-4 Parameters View ........................................................................................... 2-9

2-5 Fabric Parameters View ............................................................................. 2-11

2-6 Network View ............................................................................................. 2-13

2-7 Basic Information View ............................................................................. 2-14

2-8 SNMP View ....... ... ................ ................ ............... ................ ................ ........ 2-16

2-9 CLI View ...................................................................................................... 2-18

2-10 OSMS View ............... ............... ............................ ................ ................ ........ 2-18

2-11 SSL View ...................................................................................................... 2-19

2-12 Maintenance Feature Installation View .................................................. 2-21

2-13 Connection Description Dialog Box ........................................................ 2-24

2-14 McDATA Filecenter Home Page .............................................................. 2-29

4-1 Clean Fiber-Optic Components .................................................................. 4-5

4-2 McDATA Filecenter Home Page ................................................................ 4-6

4-3 Port List View . ... ................ ................ ............... ................ ............... ............ 4-12

4-4 Diagnostics View . ............................. ............... ................ ............... ............ 4-16

4-5 System Files View ....................................................................................... 4-18

4-6 Switch View ................................................................................................. 4-20

Figure s

vii

Figures

4-7 Basic Informa tio n Vie w ........... ................ ............... ... ................ ................ . 4-21

4-8 Firmware Upgrade View ........................................................................... 4-22

4-9 Backup Configuration View ...................................................................... 4-24

4-10 Restore Configuration View ...................................................................... 4-25

5-1 SFP Optical Tra n sc ei ve r R em o val and R ep la c em en t ... ............................ 5-4

6-1 Front-Acc ess ible FRUs ............ ................ ............... ................ ............... ....... 6-2

6-2 Miscellaneous Parts ...................................................................................... 6-3

6-3 Power Cords and Receptacles ..................................................................... 6-4

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Tabl es

2-1 Factory-Set Defaults (Product) ................................................................... 2-1

2-2 Installation Task Summary ......................................................................... 2-2

3-1 Factory-Set Defaults ..................................................................................... 3-1

3-2 MAP Summary ............................................................................................. 3-2

3-3 Event Codes versus Maintenance Action ................................................. 3-2

3-4 MAP 200 Event Codes ............................................................................... 3-10

3-5 MAP 200 Byte 0 FRU Codes ...................................................................... 3-11

3-6 MAP 400 Event Codes ............................................................................... 3-15

3-7 MAP 500 Event Codes ............................................................................... 3-17

3-8 Link Incident Messages ............................................................................. 3-17

3-9 Invalid Attachment Reasons and Actions ............................................... 3-18

3-10 Inactive Port R ea so ns an d Ac tio n s . ... ... ............... ................ ................ ..... 3- 23

3-11 MAP 600 Event Codes ............................................................................... 3-27

3-12 E_Port Segmentation Reasons and Actions ............................................ 3-30

3-13 Port Fence Codes and Actions .................................................................. 3-34

3-14 Fabric Merge Failure Reasons and Actions ............................................ 3-36

4-1 Port Operational States ................................................................................ 4-8

5-1 Concurrent FRU ............................................................................................ 5-2

6-1 Front-Accessible FRU Parts List ................................................................. 6-2

6-2 Miscellaneous Parts List .............................................................................. 6-3

6-3 Power Cord and Receptacle List ................................................................ 6-5

Tables

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Preface

Who Should Use this

Manual

Organization of this

Manual

This publication is part of a documentation suite that supports the

McDATA

Sphereon 4300 Fabric Switch.

Use this pu blication if you are a trained installation and serv ice representative experienced with the product, storage area network (SAN) technology, and Fibre Channel technology.

The product contains no customer-serviceable parts that require internal access to the product during normal operation or pr escribed maintenance conditions. In add ition, refer to this manual for instructions prior to performing any maintenance action.

This publication includes six chapters and one appendix organized as follows:

Chapter 1, General Information - This chapter describes the switch,

including field-re placeable units (F RUs), contr ols, connectors, and indicators, and switch specifications. The chapter also describes the maintenance approach, error detection and reporting features, serviceability features, software diagnostic features, and tools and test equipment.

Chapter 2, Installation Tasks - This chapter describes tasks to

install, c onfigure, and veri fy operation of the s w itc h .

Chapter 3, Maintenance Analysis Procedures - This chapter

describes maintenance analysis pr ocedures (MAPs) to fault isolate a switch problem to an individual FRU.

Preface

Chapter 4, Repair Information - This chapter describes

supplementary diagnostic and repair procedures for a failed switch. The chapter includes procedures to display and use log information, perform port diagnosti cs, manage configuration data, collect maintenance data, power-on, p ower-off, and reset the switch, set the switch online or offline, block ports, manage switch firmware, clean fiber optics, and install or upgrad e management server software.

Chapter 5, Removal and Replacement Procedures - This chapter

describes procedures to remove and replace switch FRUs.

Chapter 6, Illustrated Parts Breakdown - This chapter illustrates,

describes, and shows the location of switch FRUs. In addition, switch FRUs are cross-referenced to corresponding part numbers.

Appendix A, Event Code Tables - This appendix provides an

explanation of event codes that appear at the EFCM Basic Edition interface. The event severity and a recommended cour se of action in response to each event are also provided.

An Index is also provided.

Related Publications Other publications that provide additional information about the

switch include:

• McDATA Products in a SAN Environment - Planning Manua l (626-000124).

• McDATA EFCM Basic Edition User Manual (620-000240).

• McDATA SNMP Supp or t Ma nu al (620-000131).

• McDATA E/OS Command Line Interface User Manual (620-000134).

• McDATA Sphereon 4300, 4500, and 4700 Sw itch Rack-Mount Kit Installation Instru ctions (958-000316).

• McDATA FC-512 Fabric ent er Equip me nt Cabi ne t Inst all ati on and Service Manual (620-000100).

Ordering Printed

Manuals

To orde r a pr in ted copy of this pub lic a tio n , su bm it a pu rcha s e orde r as described in Ordering McDATA Documentation Instructions at

http://www.mcdata.com. To obtain documentation CD-ROMs,

contact your McDA TA sales representative.

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Where to Get Help For technical support, contact the McDATA solution center. The

center provides a point of contact for assistance and is staffed full time, including holidays. Contact the cen ter at the phone number, fax number, or e-mail address listed below. Have the product serial number (printed on the service label) available.

Phone: (800) 752-4572 or (720) 558-3910 Fax: (720) 558-3851 E-mail: support@mcdata.com

Send publication-relate d comments to the solution center by telephone, fax, or e-mail. Identify page numbers and details.

Trademarks The following terms, indicated by a registered trademark symbol

(®) or tradem ark symbol (™) on fir s t use in this pu blic a tio n , are trademarks of McDATA Corporation or SANavigator, Inc. in the United States or other countries or both:

Preface

Regis t ered Trademarks

Fabricenter HotCAT McDATA

Trademarks

EON™ OPENconnectors™ Sphereon™

Multi-Capable Storage Network Solutions

Networking the World’s Business Data

OPENready SANtegrity

All other trademarked terms, indicated by a registered trademark symbol (®) or trademark symbol (™) on first use in this publication, are trademarks of their respective owners in the United States or other countries or b oth.

Preface

xiii

Preface

Laser Compliance

Statement

Federal

Communications

Commission ( FCC)

Statement

Canadian EMC

Statements

Product laser transceivers are tested and certified in the United States to conform to Title 21 of the Code of Federal Reg ulations (CFR), Subchapte r J, Parts 1040.10 and 1040.11 for Class 1 laser products. Transceivers are tested and certified to be compliant with International Electrotechnical Commission IEC825-1 and European Norm EN60825-1 and EN60825-2 regulations for Class 1 laser products. Class 1 laser products are not considere d haza rdous. The transceivers are designed to prevent human access to laser radiation above a Clas s 1 level during normal operation or prescribed maintena n ce conditions.

Products generate, use, and can radia te radio frequency ener gy, and if not installed and used in accor danc e with instructions p rovi ded, may cause interference to radio communications. Products are tested and found to comply with the limits for Class A and Class B computing devices pursuant to Subpart B of Part 15 of the FCC Rules, which ar e designed to provide reasonable protection against such interference in a residential environment. Any modification or change made to a product without explicit approval from McDAT A, by means of a written endorsement or through published literature, invalidates the service contract and voids the warranty agreement with McDATA.

The statements below indicate product compliance with Interference Causing Eq uipment Standar d (ICES) and Norme sur le Matériel Brouiller (NMB) electromagnetic compatibility (EMC) requirements as set fort h in ICES/NMB-003, Issue 4.

xiv

• This Class A or Class B digital apparatus complies with Canadian ICES-003.

• Cet appareil numériqu e de la classe A et classe B est con forme à la norme NMB- 003 du Canada.

United States and

Canada UL

Certification

The C-UL-US mark on a product indicates compliance w ith American National Standards Institute (ANSI) and Standards Council of Canada (SCC) safety requirements as tested, evaluated, and certified by Underwriters Laboratories Inc. (UL) and Underwriters Laboratories of Canada (ULC).

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Preface

International Safety

Conformity

Declaration (CB

Scheme)

European Union

Conformity

Declara ti o ns an d

Directi ves (CE Mark)

A certification bodies (CB) test report supporting a product indicates safety compliance with the International Electrotechnical Commission (IEC) system for conformity testing and certification of electrical equipment (IECEE) CB scheme.

The CB scheme is a multilateral agreement among participating countries and certification org ani zations that accepts test reports certifying the safety of e lectrical and electronic products.

The CE mark on a product indicates compliance with the following regulatory requirements as set forth by European Norms (ENs) and relevant international standards for commercial and light industrial information technology equipment (ITE):

• EN55022: 1998 - ITE-generic radio frequency interference (RFI)

emission standard for domestic, commercial, and light industrial environments, including electrical business equipment.

• EN55024-1: 1998 - ITE-generic electromagnetic im munity

standard for domestic, commercial, and light industrial environments, including electrical business equipment.

• EN60950/A11:1997 - ITE-generic electrical and fire safety

standard for domestic, commercial, and light industrial environments, including electrical business equipment.

• EN61000-3- 2:1995 - ITE-generic harmonic current emissions

standard for domestic, commercial, and light industrial environments (equipment with rated current less than or equal to 16 amperes per phase).

• EN61000-3- 3:1995 - IT E-generic vo l t ag e fluctuati o n an d f lic k er

standard (low-voltage power supply systems) for domestic, commercial, and light industrial environments (equipment with rated current less than or equal to 16 amperes per phase).

In additio n , the European Unio n (EU) Council has implemented a series of directives that define product safety standards for member countries. The following directives apply:

• Products conform with all protection r equirements of EU

directive 89/336/EEC (Electromagnetic Compatibility Directive) in accordance with the laws of the member countries relati ng to EMC emissions and immunity.

Preface

• Products conform with all protection requirements of EU directive 73/23/EEC (Low-Voltage Directive) in accordance with the laws of the member countries relating to electrical safety.

• Products conform with all protection requirements of EU directive 93/68/EEC (Machiner y Directive) in accordance with the laws of the member countries relating to safe electrical and mechanical operation of the equipment.

McDATA does not accept responsibility for any failure to satisfy the protection requirements of any of these directives resulting from a non-recommended or non- auth ori zed modification to a product.

European Union EMC

and Safe ty

Declara tion (N-Mar k)

Argentina IRAM

Certification

Australia and New

Zealand C-Tick Mark

The N-mark on a pr oduct indicate s compliance with Eur opean U nion EMC and safety requirements as tested, evaluated, and certified by the Norwegian Board for Testing and Approva l of Electrical Equipment (Norges Elektriske Materiellkontroll or NEMKO) laboratory or a NEMKO-authorized laboratory.

The Instituto Argentino de Normalización (IRAM) S-mark on a product indicates compliance with Direccion Nacional de Comercio Interi o r (D N C I) Re s ol ution Numb e r 92 /98, Phas e II I (f o r information technology equipment safety). In conjunction with the S-mark is the AR-UL mark, certified by UL de Argentina, S.R.L., and accredited by the Argentine Accreditation Organization (OAA).

The Australia and New Zealand regulatory compliance mark (C-tick mark) on a product indicates compliance with regulatory requirements for EMC (for information technology equipment) as set forth by the Australian Communications Authority (ACA) and the Radio Spectrum Management Group (RSM) of New Zealand.

xvi

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Preface

People’s Republic of

China CCC Mark

The China Compulsory Certifi cation mark (CCC mark) on a product indicates compliance with People’s Republic of China regulatory requirements for safety and EMC (for information technology equipment) as set forth by the National Regulatory Commission for Certific ation and Accredit a tio n .

Chinese National

Standards Statement

The Chinese National Standards (CNS) statement below indicates product compliance with Taiwanese Bureau of Standards, Metrology, and Inspection (BSMI) regulatory requirem ents. The statement indicates a product is a Class A or Class B product, and in a domes tic environment may cause radio interference, in which case the user is required to take corrective actions.

German TÜV GS Mark The German regu la t ory c o mp lia n c e ma rk (TÜV GS Mark) on a

product indicates compliance with the German Safety of Equipment Act as tested by the Technical Inspection Association (Technischer Überwachungsverein or TÜV), and accredited by the Centra l Office of Safety of the Ge rman Länder (Zentra lstelle der Länder für Sicherheit or ZLS).

Japanese VCCI

Statement

The Voluntary Control Council for Interference (VCCI) statement below applies to information technology equipment, and indicates product compliance with Japanese regulatory requirements. The statement indicates a product is a Class A or Cl ass B pr oduct, and in a domestic environment may cause radio interference, in which case the user is required to take corrective actions.

Preface

xvii

Preface

Korean MIC Mark The Korean Ministry of Information and Communications mark

(MIC mark) on a product indicates compliance with regulatory requirements for safety and EMC (for information technology equipment) as authorized and certified by the Korean Radio Research Institute (RRI).

Mexican NOM Mark The Official Mexican Standard (Normas Oficiales Mexicanas or

NOM) mark on a product indicates compliance with regulator y requirements for safety (for information technology equipment) as

NOM

authorized and accredit ed by the National S ystem of Accr editation of Testing Laboratories (Sistema Nacional de Acreditamieno de Laboratorios de Pruebas or SINALP).

Russia n G OST

Certification

Danger and Attention

Statements

The Russian Gosudarstvennyi Standart (GOST) mark on a product indicates compliance with regulatory requirements for safety and EMC (for information technology equipment) as authorized and accre di ted by the State Committee for Standardization, Metrology and Certification.

The followin g DANGER statement appears in this pu blication and describes a safety practice that must be observed while installing or servicing a pro d u ct . A DANGER statement provides essential information or instructions for which disregard or noncompliance may result i n death or severe personal inju ry. The statement appears in English, followed by translations to:

• Chinese (simplified - People’s Republic of China).

• Chines e (tr ad i t io n al - Taiwan).

• French (European).

•German.

•Hebrew.

•Italian.

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

• Portuguese.

•Spanish (European).

• Spanish (Latin American).

DANGER

Use the supplied power cords. Ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded.

Preface

DANGERDANGER

Utiliser les câbles d’alimentation fourn is. S’assurer que la prise de courant du local est du type correct, délivre la tension requise et est correctement raccordée à la terre.

GEFAHR

Die mitgelieferten Netzkabel verwenden. Sicherstellen, dass die verwendete Netzsteckdose dem vorgeschriebenen Typ entspricht, die erforderliche Spannung liefert und einwandfrei geerdet ist.

Preface

xix

Preface

PERICOLO

Usare il cavo di alimentazione in dotazione. Assicurarsi che la presa di corrente a disposizione sia del tipo corretto, eroghi la tensione richiesta e sia dotata di messa a terra idonea.

PERIGO

Use os cordões elétricos fornecidos. Certif ique-se de que o tipo de receptor de energi a da faci lidade é apropriado, fornece a voltagem necessária, e está corretamente aterrado.

PELIGRO

Utilice los cabl es de ali me nta c ión proporci ona do s. Aseg úres e qu e el receptáculo tomacorriente para la instalación sea el tipo correcto, suministre el voltaje necesar io, y que esté apropiadamente puesto a tierra.

PELIGRO

Utilice los cabl es de ali me nta c ión proporci ona do s. Aseg úres e qu e el receptáculo tomacorriente para la in stalación sea del tipo correcto, suministre el volta je neces ario, y que esté apr opiad amente conectado a tierra.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

The followin g ATTENTION s tatements appear in this publication and describe practices that must be observed while installing or servicing the switch. An ATTENTION statement pro vides essential information or instructions for which disregard or noncompliance may result in equipment damage or loss of data.

ATTENTION ! Prior to servicing a product, determine the Ethernet LAN configuration. Installation of products on a public customer intranet can complicate problem determination and fault isolation.

ATTENTION ! A reset should only be performed if a CTP card failure is indicated. Do not reset a managed product unless directed to do so by a procedural step or the next level of support.

General Precautions When installing or servicing the product, follow these practices:

• Always use correct tools.

• Always use co rrect replacement parts.

• Keep all paperwork up to date, complete, and accura te.

Preface

ESD Prec autions Follow these electrostatic discharge (ESD) procedures:

• If the product is connected to facility power (grounded), wear an ESD wrist strap and grounding cable connected to the product chassis.

• If the product is not connected to facility power (not grounded), wear an ESD wrist strap an d grounding cable connected to an approved bench grounding point.

• Touch the product chassis once before performing a pr ocedure, and once each minute during the procedur e.

• Store ESD-sensitive FRUs in antistatic packaging.

Preface

xxi

Preface

xxii

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

General Information

The McDATA® Sphereon™ 4300 Fabric Switch prov ides 12 ports of low-cost and high-performance dynamic Fibre Channel conne ctivity for switched fabric or arbitrated loop devices. This function allows low-cost, low-bandwidth workgroup (edge) devices to communicate with mainframe servers, mass storage devices, or other peripherals, and ultimately be incorporated into an enterprise storage area network (SAN) environment. This chapter describes:

• The switch, including field-replaceable units (FRUs), controls, connectors, indicators, and specifications.

Switch Description

• Maintenance approach.

• Switch management.

• Error detection, reporting, and serviceability features.

• Tools and test equipment.

The switch provides Fibre Channel connectivity through generi c mixed po rts (GX_Ports). Po rts operate at 1. 0625 or 2.1250 gigabits per second (Gbps), and can be configured as:

• Fabric ports (F_Ports) to provide direct connectivity for switched fabric devices.

General Information

1-1

General Information

• Expansion ports (E_Ports) to provide interswitch link (ISL) connectivity to fabric directors and switches.

• Fabric loop ports (FL_Ports) to provide connectivity and fabric attachment for Fibre Channel arbitrat ed loop (FC-AL) devices.

Field-Replaceable Units

The switch is installed on a table or desktop, mounted in an FC-512 Fabricenter

equipment cabinet, or mounted in any standard 19-inch

equipment rack. Operators with a browser-capable PC and Internet connectivity can

manage the switch through a firmware-resident Enterprise Fabric Connectivity Manager (EFCM) Basic Edition interface. The interface manages only a single switch, and provides a graphical user interface (GUI) that supports configuration, statistics monitoring, operation, and maintenance. The interface is opened from a web browser

running Netscape Navigator

4.6 (or higher) or Microsoft® Internet

Explor er 4.0 (or higher).

The switch provides a modular design that enables quick removal and replacement of FRUs, including small form factor pluggable (SFP) optical transceivers and power supply assemblies. Figure 1-1 illustrates the front of the switch and shows the:

1. Ethernet LAN connector.

2. Initial mac h in e lo ad and reset (IML/RESET) button.

3. Gre en power (PWR) light-emitting diode (LED).

4. Amber system error (ERR) LED.

5. SFP optical transceivers (12).

1-2

Figure 1-1 Sphereon 4300 Switch (Front View)

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Figure 1-2 illustrates the rear of the switch and shows the:

1. AC power receptacle.

2. RS- 23 2 ma in t e na nce port.

Figure 1-2 Spher e on 4300 S witch (Rear View)

General Information

SFP Transceiver

Singlemode or multimode fiber-optic cables attach to switch ports through SFP transceivers. The fiber-optic transceivers provide duplex

connectors, and can be detached from switch ports ( t hrough a

LC 10-pin interface) for eas y repl acement. The foll o wing fiber-opt ic transceiver types are available:

• Dual-rate s hortwave laser (1.0625 or 2.1250 Gbps) - Shortwave

laser transceivers (850 nm) provid e connectivity: — At 500 meters (1.0625 Gbps) through 50-micron mul timode

fiber-optic cable.

— At 300 meters (2.1250 Gbps) through 50-micron mul timode

fiber-optic cable.

— At 300 meters (1.0625 Gbps) through 62.5-micro n multimode

fiber-optic cable.

— At 150 meters (2.1250 Gbps) through 62.5-micro n multimode

fiber-optic cable.

• Dual-rate longwave laser (1.0625 or 2.1250 Gbps) - Longwave

laser tran scei ver s ( 131 0 nm) provide connecti vi ty at 1 0 ki lo met ers through 9-micron singlemode fiber-optic cable.

• Dual-rate extended longwave la s er (1.0625 or 2.1250 Gbps) -

Longwave lase r t rans ce iver s (1 310 nm) pr ovid e conne ct ivit y at 20 or 35 kilometers through 9-micron singlemode fiber -optic cable.

General Information

1-3

General Information

The switch also provides a predictive optics monitoring (P OM) feature that monitors operation of SFP optical transceivers. Digital diagnostics-enabled optical transceivers report temperature, voltage current, transceiver power, and receiver power to product firmware. Optical transceivers also provide vendor-specific threshold values for these parameters.

Power Supply

The switch contains one power supply with two internal cooling fans. The assembly is not a FRU. The power supply steps down and rectifies facility input power to provide 3.3 volts direct current (VDC), 5 VDC, and 12 VDC to the control processor (CTP) card. The power supply also provides input filtering, overvoltage protection, and overcurrent protection, and is input rated at 90 to 264 volts alternating current (VAC).

Three cooling fa ns (t wo integrated in the po wer supply) provide cooling for the power supply and CTP card, as well as redun d ancy for continued operation if a single fan fails.

Controls, Connectors, and Indicators

Controls, connectors, and indicators for the switch include the:

• IML/RESET button.

• Ethernet LAN connector.

•Green PWR and amber ERR LEDs.

• Green, blue, and amber status LEDs associated with FRUs.

• RS-232 ma intenance port.

IML/RESET Button

1-4

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

When the IML/RESET button is pressed, held for three seconds, and releas ed, the switch performs an IML that reloads the firmware from FLASH memory. This operation is not disruptive to Fibre Channel traffic. When the IML/RESET button is pressed and held for ten seconds, the switch performs a reset. After three seconds, the ERR LED blinks at twice the unit beaconing rate. A reset is disruptive to Fibre Channel traffic and resets the:

• Microproce ssor and functional log ic for the CTP card and reloads the firmware from FLASH memory.

General Information

• Ethernet LAN interface, causing the connection to the management server to drop momentarily until the connection automatically recovers.

• Ports, causing all Fibre Channel connections to drop momentarily until the connections automatically recover. This causes attached devices to log out and log back in, therefore data frames lost during switch reset must be retransmitted.

Perform a reset only if a CTP card failure is indicated. The button is flush mounted to protect against inadvertent activation.

Ethernet LAN Connector

Power and System Error LEDs

FRU Status LEDs

The front panel has a 10/100 megabit per second (Mbps) RJ-45 twisted-pair connector that attaches to an Ethernet LAN to provide communication with a management server or simple network management protocol (SNMP) workstation.

The connector provides two green LEDs. The left LED illuminates to indicate LAN operation at 10 Mbps. The right LED illuminates to indicate operation at 100 Mbps.

The PWR LED illuminates when the switch is connected to facility AC power and is operational (the product does not have a power switch). If the LED extinguishes, a facility power source, power cord, or power distribution failure is indicated.

The ERR LED illuminates when the switch detects an event requiring operator attention, such as a FRU failure. The LED illuminates as long as an event is active. The LED extinguishes when Clear System Error Light is selected from the EFCM Basic Edition interface. The ERR LED also blinks if unit beaconing is enabled. An illuminated LED (indicating a failure) tak es precedence over unit beaconing.

Amber and green/blue LEDs associated with switch FRUs provide status information as follows:

• Fibre Channel ports - LEDs to the left of each port illuminate, extinguish, or blink to indicate port status and speed. The amber LED illuminates if the port fails. The green/blue LED illuminates green to indicate 1. 0625 Gbps port operation. The green/blue LED illuminates blue to indicat e 2.1250 Gbps port operation.

• Power supply assembly - An amber LED on each assembly illuminates if the FRU fails.

General Information

1-5

General Information

Maintenance Port

The rear panel has a 9-pin DSUB maintenance port that provides a connection for a local terminal or dial-in connection for a remote terminal. The port is typically used only by maintenance personnel, however operators can use the port to configur e network addresses.

Switch Specifications

This section lists physical characteristics, storage and shipping environment, operating environment, and servi c e c learances.

Physical

Characteristics

Dimensions:

Power requirements:

Height: 4.1 centimeters (1.6 inches) or 1 rack unit Width: 43.7 centimeters (17.2 inches) Depth: 47.3 centim eters (18.6 inches) Weight: 6.8 kilo grams (15.0 pou n d s )

Input voltage: 90 to 264 VAC Input current: 0.4 amps at 208 VAC Input frequency: 47 to 63 Hz

1-6

Heat dissipation:

37 watts (127 BTUs/hr)

Cooling airflow clearances (swit ch chassis):

Right and left side: 1.3 cen timeters (0.5 inc he s ) Front and rear: 7. 6 c en timeters (3.0 inc h es ) Top and bottom: No clearance required

Shock and vibration tolerance:

60 Gs for 10 milliseconds without nonrecoverable errors

Acoustica l nois e :

64 dB “A” sca l e

Inclination:

maximum

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

General Information

Storage and Ship ping

Environment

Operating

Environment

Protective packaging must be provided to protect the switch under all shipping methods (domestic and international).

Shipping temperature:

-40

F to 1400 F (-400 C to 600 C)

Storag e te m p erature:

F to 1400 F (10 C to 600 C)

Shipping relative humidity:

5% to 100%

Storage r e la tive humidity:

5% to 80%

Maximum wet-bulb temperature:

F (290 C)

Altitude:

40,000 feet (12,192 meters)

Temperature:

F to 1040 F (40 C to 400 C)

Relative humidity:

8% to 80%

Maximum wet-bulb temperature:

Altitude:

10,000 feet (3,048 meters)

Maintenance Approach

The maintenance approach i nstr ucts ser vice personnel to perform fault isolation and repair procedures without degrading or interrupting product operation or associated applications. Fault isolation begins when one or more of the following occur:

F (270 C)

General Information

1-7

General Information

• Event information displays at a browser-capable PC communicating with the product through the EFCM Basic Edition interface.

• LEDs on the product front panel or FRUs illuminate to indicate a hardware malfun ct io n .

• An unsolicited SNMP trap message is received at a management workstation, indicating an operational state change or failur e.

• Event not ification is received at a designated support center through an e-mail message or the call-home feature.

Fault isolation and repair information is provided through maintenance analysis procedures (MAPs). MAPs are step-by-step procedures that provide information to interpret events, isolate a failure to a FRU, remove and replace the FRU, and verify product operation. Fault isolation begins with MAP 000 0: Start MAP.

Switch M anageme nt

The switch is managed and controlled through a customer-supplied PC platform with Internet communication to the product-resident EFCM Basic Edition interface. This graphical user interface (GUI) allows service personnel to perform confi guration tas ks, view system alerts an d related log information, an d monit o r swit c h status, port status, and perf orm ance . FR U s tat us and sy ste m a lert inf or mati on ar e highly visi bl e.

The EFCM Basic Edition interface is opened from a standard web browser running Netscape Naviga tor Microsoft Internet Explore r Version 4.0 (or higher). At the browser, enter the IP address of the switch as the Internet uniform resource locator (URL).

Versio n 4. 6 (or higher) or

Error-Detection, Reporting, and Serviceability Features

The switch provides the following error detection, r eporti ng, and serviceability features:

• LEDs on switch FRUs and adjacent to Fibre Channel ports that provide visual indicators of hardware st atus or malfunctions.

• Redundant FRUs (SFP transceivers) that are removed or replaced without disrupting switch or Fibre Channel link operation.

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

General Information

• A modular design that enables quick removal and replacement of FRUs without the use of tools or equipment.

• System al ert s and lo gs t hat d is play swit ch an d Fib r e Chan nel link status at the EFCM Basic Edition interface.

• Diagnostic software that performs power-on self-tests (POSTs) and port diagnostics (loopback tests).

• An RS-232 maintenance port at the rear of the switch (port access is password protected) that enables installation or service personnel to change the switch’s IP address, subnet mask, and gateway address.

These parameters can also be changed through a Telnet session, access for which is pr ovi ded thr oug h a l ocal or r emote PC with an Internet connection to the switch.

• Data collection through the EFCM Basic Edition interface to help isolate system problems. The data includes a memory dump file and audit, hardware, and engineering logs.

• Beaconing to assist service person nel in locating a specifi c port or switch. When port beaconing is enabled, the amber LED associated with the port fl as hes. When unit bea c o n ing is enabled, the system error indicator on the front panel flashes. Beaconing does not affect port or switch operation.

• SNMP manag em en t usi ng th e Fi br e Cha nne l Fa bri c E lem ent MIB, T ransmiss ion Control P rotocol/Inter net Protocol ( TCP/IP) MIB-II definition (RFC 115 7) , or a product-specific private enterprise MIB that runs on the switch. Up to six authorized management workstations can be configured through the EFCM Basic Edition interface to receive unsolicited SNMP trap messages. The trap messages indicate product operational state changes and failure conditions.

Tools and Test Equipment

This section describes tools and test equipment that may be required to install, test, service, and verify operation of the product. These tools are supplied with the product or must be supplied by service personnel.

General Information

1-9

General Information

Tools Supplied with the Product

Figure 1-3 Door Key

The following tools are supplied with the product:

• Door key - A door ke y with 5/16-inch socket (Figure 1-3) is

required to open fr ont and rear doors of the Fabricenter Equipment Cab ine t. A 5/16 -inch socke t wr enc h ma y also b e use d.

• Loopback plug - A multimode (sh o rt wa v e la ser ) or sin gl em o de

(longwave laser) loopback plug ( Figure 1-4) is requ ired to perform port diagnostic tests. Loopback plugs are shipped with the product, depending on the types of port transceivers installed.

1-10

Figure 1-4 Loopback Plug

• Fiber-optic protective plug - For safety and port transceiver

protection, fiber- optic pr otective plugs (Figure 1-5) are ins ert ed i n all product ports without fiber-optic cables attached. Products ar e shipped with protective plugs installed.

Figure 1-5 Fiber-Optic Protective Plug

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

• Null mo dem cable - An asynchronous RS-232 null modem cable (Figure 1-6) is required to configure product network addresses and acquire event log information through the product’s serial port. The cable has nine conductors and DB-9 female connect ors.

Figure 1-6 Null Modem Cable

General Information

Tools Supplied by Service Personnel

The following tools should be supplied by service personnel:

• Scissors or pocket knife - A sharp cutting edge (scissors or knife blade) is required to cut protective strapping when unpacking replacement FRUs.

• Flat-tip and cross-tip (Phillips) screwdrivers - Screwdrivers are required to remove, replace, adjust, or tighten FRUs, chassis, or cabinet component s .

• T10 Torx

tool - The tool is required to rack-mount products or to

remove, replace, adjust, or tighten chassis or cabinet components.

• ESD grounding cable and wrist strap - An ESD wrist strap is required when working with ESD-sensitive FRUs, including optical transceivers.

• Maintenance terminal - A desktop or notebook PC is required to configure product network addr esse s and acquire event log information through the maintenance port. The PC must have:

— The Microsoft® Wi ndows® 98, Windows® 2000, Windows®

2003, Windows® XP, or Windows® ME operating system installed.

General Information

1-11

General Information

— RS-232 se rial communication software (such as ProC o mm

Plus™ or HyperTerminal) installed. HyperT erminal is provided with Windows operating systems.

• Fiber-optic cleaning kit - The kit contains tools and instructions

to clean fiber-optic cabl es, connectors, loopback plugs, and protective plugs.

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Factory Defaults

Installati on Tasks

This chapter describes tasks to install, configure, and verify operation of the Sphereon 4300 Fabric Switch using the EFCM Basic Edition interface. The product can be installed on a table top, mounted in a Fabricenter equipment cabinet, or mounted in any standard 19-inch equipment rack.

Table 2-1 lists factory-set defaults for the product.

Table 2-1 Factory-Set Defaults (Product)

Item Default

EFCM Basic Edition interface user name (case sensitive) Administrator EFCM Basic Edition interface password (case sensitive) password Customer-level password (maintenance port access) password Maintenance-level password (maintenance port access) level-2 IP address 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0

Installatio n Tasks

2-1

Installation Tasks

Summary of Installation Tasks

Ta ble 2-2 summarizes installation tasks for the product. The table

describes each task, states if the task is optional, and lists the page reference.

Table 2-2 Instal lation Task Summary

Task Number and Description Required or Optional Page

Task 1: Verify Installation Requirements. Required. 2-2 Task 2: Unpack, Inspect, and Install the Product. Required. 2-3 Task 3: Configure Product at the EFCM Basic Edition

Interface. Task 4: Configure Product Network Information (Optional). Configure if connecting multiple switches or connecting

Task 5: Cable Fibre Channel Ports. Required. 2-26 Task 6: Configure Zoning (Optional). Perform task to configure zoning. 2-26 Task 7: Connect Product to a Fabric Element (Optional). Perform task to connect switch to a Fibre channel

Task 8: Register with the McDATA File Center. Required. 2-28

Required. 2-6

switch to a public LAN.

fabric.

Task 1: Verify Installation Requirements

Verify the following requirements are met prior to product and managem en t in t er fa c e in s tallation. Ensu re:

• A site pl an is prepared, configuration planning tasks are complete, planning considerations are evaluated, and related planning checklists are complete. Refer to McDATA Products in a SAN Environment - Planning Manual (620-000124) for information.

• Fibre Channe l SAN design and dire ctor, fabric switch, and SAN router device connectivity are evaluated, and the related planning worksheet is complete. Refer to the McDATA Products in a SAN Environment - Planning Manual (620-000124) for information.

2-23

2-27

2-2

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

• Support is available for a browser-capable PC and Internet connectivity to support the product-re side nt EFCM Basic Edition interface.

• Support eq uipment and technical personnel are available for the installation.

• The required number and type of fiber-optic jumper cables are delivered and available. Ensure cables are the correct length and have the required connectors.

• A Fabricenter cabinet or customer-supplied 19-inch equi pm ent rack and asso c iated hardware are available (optional).

• Remote workstations or simple networ k m anagement protocol (SNMP) w o rk st at i o ns are av a ila ble (optional). Wor ks ta t io n s are customer-supplied and connected through a public or dedicated LAN segment.

Task 2: Unpack, Inspect, and Install the Product

The following paragraphs provide instructions to unpack, inspect, and ins tall one or more switches. If the sw itch is delivered in a Fabricenter equipment cabinet, go to Task 3: Configure Product at the

EFCM Basic Edition Interface.

Installation Tasks

Unpack and Inspect Switch

Unpack and inspect switch(es) as follows:

1. Inspect shipping container(s) for damage. If a container is damaged , ensure a freight carrier representative is present when the container is opened. Unpack shipping container(s) and inspect each it em fo r d ama ge . Ens u re pac kag ed it ems correspond to items listed on the enclosed bill of materials.

2. If items are damaged or missing, conta ct the solution center:

Phone: (800) 752-4572 or (720) 558-3910 Fax: (720) 558-3851 E-mail: support@mcdata.com

Installatio n Tasks

2-3

Installation Tasks

Desktop Installation

To install a switch on a desktop:

1. Remove the backing from the four adhesive rubber pad s and apply the pads to the underside of the switch. Ensure pads are aligned with the scribed circles at each corner.

2. Position the switch on a table or desktop as directed by the customer. Ensure:

— A grounded AC electrical outlet is available. — Adequate ventilation is present, and areas with excessive heat,

dust, or moisture are avoided.

— All planni ng consid erations are met. Refer to McDATA

Products in a SAN Environment - Planning Manual (620-000124) for informa t ion .

3. Verify all field-replace able units (FRUs) are ins talled as order ed.

4. Connect the AC power cord to the receptacle at the rear of the chassis.

5. Connect the AC power cord to a facility power source that provides si n gle -p hase, 100 to 240 volt al t er n at i ng current (VAC) current.

6. When the power cord is connected, the switch powers on and performs power-on self-tests (POSTs). During POSTs:

2-4

a. The green power (PWR) LED on the front panel illuminates. b. The amber system error (ERR) LED on the front panel blinks

momentarily while the switch is tested.

c. The green LED associated with the Ethernet port blinks

momentarily while the port is tested.

d. LEDs associated with Fibre Channel ports blink momentarily

while the ports are tested.

7. After successful POST completion, the PWR LED remains illuminated and all other front panel LEDs extinguish.

8. If a POST error or other malfunctio n occurs, go to MAP 0000 : Sta rt

MAP to isolate the problem.

9. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Installation Tasks

Rack-Mount Installation

Perform the following s teps to install and configure the switch in a Fabricenter cabinet or a customer-supplied equipment rack. An optional rack-mount kit, T10 Torx tool, and #2 Phillips screwdriver are required.

1. Locate the rack-mount positi on as directed by the customer. The switch is 1.75 inches, or 1U high.

2. Ve r i fy all FR Us are in s t al le d as ordered .

3. Open the rack-mount kit and inspect the contents. Refer to the enclosed bill of materials and verify all parts are delivered.

4. Using a T10 Torx tool and #2 Phillips screwdriver, instal l the switch in the equipment cabinet. Refer to McDATA Sphereon 4300,

4500, and 4700 Switch Rack-Mount Kit Installation Instructions

(958-000316) for guidance.

5. Connect the AC power cord to the receptacle at the rear of the chassis.

6. Connect the AC power cord to a rack power strip connected to a facility power source that pr ovides single-phase, 100 to 240 VAC current.

7. When the power cord is connected, the switch powers on and performs POSTs. During POSTs:

a. The gree n po wer (PWR) LED on the front panel illuminates. b. The ambe r system error (ERR) LED on the front panel blinks

momentarily while the switch is tested.

c. The green LED associated with the Ethernet port blinks

momentarily while the port is tested.

d. LEDs asso ciated w it h Fibre Channel ports blink momentarily

while the ports are tested.

8. After successful POST completion, the PWR LED rem a ins illuminated and all other front panel LEDs extinguish.

9. If a POST error or other malfunction occu rs, go to MAP 0000: Start

MAP to isolate the problem.

10. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.

Installatio n Tasks

2-5

Installation Tasks

Task 3: Configure Product at the EFCM Basic Edition Interface

Perform these procedures to configure the product from the EFCM Basic Edition interface. A browser-capable PC with Internet or Ethernet LAN access is required. To open the interface:

1. Connect the Ethernet patch cable (supplied with the product) to

the RJ-45 connector (labelled 10/100) at the front panel.

2. Connect the remaining end of the Ethernet cable to the Internet or LAN segment as directed by the customer.

3. At the PC, launch the browser application (Netscape Navigator Internet E xp lo rer).

4. Enter the default Internet Protocol (IP) addr ess of the switch (10.1.1.10) as the uniform resource locator (URL). The Enter Network Password dialog box displays.

5. Type the case-sensitive default user name (Administrator) and password (password) and click OK. The First Time Login View displays.

6. Type customer-specified values in the User Name, New Password, and Confirm Password fields, then clic k Activate. The Topology View displays with status information about each fabric element, including the product to be configured.

2-6

7. Click Switch Details. The Hardware View displays (Figure 2-1).

8. To configure the product from the EFCM Basic Edition interface, selectively perform the following tasks according to custom er requirements:

— Product - includes identification, date and time, parameters,

fabric parameters, and network addresses.

— Ports - includes basic information, buffer-to-buffer credits

(BB_Credits), and N_Port identifier virtualization (NPIV).

— Management - includes SNMP trap message recipients,

command line interface (CLI), open systems management server (OSMS), secure socket layer (SSL) encryption.

— Options - includes product f eat ure enablement (PFE) key s . — Interswitch links - includes preferred path and interswitch

link (ISL) port fe nc i ng .

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Figure 2-1 Hardware View

Installation Tasks

Configure Product Identification

Figure 2-2 Identificati on View

Perform this procedure to configure the product identification. The Name, Location, and Contact variables correspond respectively to the SNMP variables sysName, sysLocation, and sysContact, and are used by management w o rkstations when obtaining product data.

1. Select Switch and Identification from the Configure menu at any view. The Identification View displays (Figure 2-2).

Installatio n Tasks

2-7

Installation Tasks

a. Type a unique product name of 24 alphanumeric characters or

less in the Name field. If installed on a public LAN, the name should reflect the product’s Ethernet network domain name system (DNS) host name.

b. Type a product description of 255 alphanumeric characters or

less in the Description field.

c. Type the product’s physical location (255 alphanumeric

characters or less) in the Location field.

d. Type the name of a contact person (255 alphanumeric

characters or less) in the Contact field.

2. Click OK to save and activate changes.

Configure Date and Time

Figure 2-3 Date Time View

Perform this procedure to configure product da te and time.

1. Select Switch and Date & Time from the Configure menu at any view. The Date Time View displays (Figure 2-3).

a. Click Date fields that require change, and type numbers in the

following ranges:

•Month (MM): 1 through 12.

•Day (DD): 1 through 31.

•Year (YYYY): greater than 1980.

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

b. Click Time fields that require change, and type numbers in the

following ranges:

•Hour (HH): 0 through 23.

•Minute (MM): 0 through 59.

• Second (SS): 0 through 59.

2. Click OK to save and activate changes.

Installation Tasks

Configure Parameters

Perform this procedure to configure product operating parameters.

1. Set the product offline. Refer to Set Online State for instructions.

2. Select Switch and Parameters from the Configure menu at any view. The Parameters View displays (Figure 2-4).

a. At the Insistent Domain ID field, check (enable) or uncheck

(disable) the parameter. When enabled, the value configured in the Preferred Domain ID field becomes the ac tive domain ID when the fabric initializes.

Figure 2-4 Parameters View

Installatio n Tasks

2-9

Installation Tasks

b. At the Rerouting Delay field, check (enable) or uncheck

(disable) the parameter. When enabled, traffic is delayed through the fabric by the user-specified error detect time out value (E_D_TOV). This delay ensures Fibre Channel frames are delivered to their destination in order.

c. At the Domain RSCN field, check (en able ) or uncheck (disable)

the parameter . When enabled, attached devices can register to receive notification when other devices change state.

d. At the Suppress RSCN on Zone Set Activations field, check

(enable) or uncheck (disable) the parameter. When enabled, RSCNs are not transmitted wh en a zone set is activated.

e. At the Li mit e d Fab ri c RSCN field, check (enable) or uncheck

(disabl e) the pa rameter. When enabled , R SCN s are no t transmitted after a product initial program load (IPL).

f. At the Zone Flexpars: Isolate Fabric RSCNs on zone activation

changes field, check (enable) or unchec k (disab le) the parameter. Wh en enabled , zo n e Fl exPars isola t e an d prevent fabric-format RSCNs fr om propagating to devices in zones that are not impacted.

2-10

g. At the Preferred Domain ID field, type a value between 1

through 31. Thi s va lu e un iq uely ide nt ifi es e ach fa br ic elem en t.

NOTE: An ISL between fabric elements with identical domain IDs segments and prevents communication.

h. At the ISL FSPF Cost Configuration field, select By Port Speed or

Ignore Port Speed to calculate fabric shortest path first (FSPF) cost.

• By Port Speed - The fastest fabric path is determined by

port (ISL) speed. Cost is inversely proportional to speed.

• Ignore Port Speed - ISL speed is ignored, and the fastest

fabric path is determined by the number of hops. Cost is directly proportion al to hop count.

3. Click OK to save and activate changes.

4. Set the product online. Refer to Set Online State for instructions.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Installation Tasks

Configure Fabric Parameters

Figure 2-5 Fabric Parameters View

Perform this procedure to configure fabric operating para me ters.

1. Set the product offline. Refer to Set Online State for instructions.

2. Select Switch and Fabric Parameters from the Configure menu at an y view. The Fabric Parameters View displays (Figure 2-5).

a. At the R_A_TOV field, type a value between 10 through 1200

tenths of a second (one through 120 seconds). Ten seconds (100) is the recommended value. The R_A_TOV value must exceed the E_D_TOV value.

b. At the E_D_TOV field, type a value between 2 through 600

tenths of a second (0.2 through 60 seconds). Two seconds (20) is the recommended value.

NOTE: Fabric elements must be set to the same R_A_TOV and E_D_TOV values. An ISL between fabric elements with different values segments and prevents communication.

c. Select from the Switch Priority drop-down list to designate the

fabric’s principal switch. The principal switch is assigned a priority of 1 and controls the allocation and distribution of domain IDs for all fabric elements (including itself). A vailable selections are Default, Principal, and Never Principal.

Installatio n Tasks

2-11

Installation Tasks

Principal is the highest priority setting, Default is next, and Never Principal is the lowest. At least one switch in a fabric must be set as Principal or Default. If all sw it c h es are se t to Never Principal, all ISLs segment.

d. Select from the Interop Mode drop-down list to set the product

operating mode. This setting affects the management mode and does not affect port operation. Available s elections are:

• McDATA Fabric 1.0 - Select this option if the product is

fabric-attached only to other McDATA directors or switches operating in McDATA fabric mode.

• Open Fabric 1. 0 - Select this option (default) for managing

heterogeneous fabrics and if the product is fabric-attached to McDATA directors or switches and other open-fabric compliant switches.

NOTE: With Open Fabric 1.0 enabled, the default zone set is disabled.

3. Click OK to save and activate changes.

4. Set the product online. Refer to Set Online State for instructions.

Configure Network Information

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Verify the LAN installation with the network administrator . If:

• One product is installed on a dedicated LAN, network information (IP address, subnet mask, and gateway address) does not require cha n ge.

• Multipl e pro d uct s are installed or a pu bl ic LA N seg me n t is use d, network information must be changed to conform to the LAN addressing scheme.

Perform this procedure to change product network information.

1. Select Switch and Network fro m the Configure menu at any view. The Network View displays (Figure 2-6).

a. At the IP Address field, type the new value as specified by the

network administrator (default is 10.1.1.10).

b. At the Subnet Mask field, type t he new value as specified by

the network administrator (default is 255.0.0.0).

c. At the Gateway Address field, type the new value as specified

by the network administrator (default is 0.0.0.0).

Figure 2-6 Network View

2. Click OK to save and activate changes. An acknowledgement message displays, indicating the browser PC must be directed to the new IP address.

Installation Tasks

3. Update the address resolution protocol (ARP) table for the browser PC.

a. Close the EFCM Basic Edition interface and all browser

applications.

b. A t the Windows desktop, cli ck Start at the left side of the task

bar. The Windo ws Workstati on menu displays.

c. At the Windows Workstation menu, seq uentially select the

Programs and Command Prompt options. A disk operating system (DOS) window displays.

d. Delete the switch’s old IP address from the ARP table. At the

command (C:\) prompt, type arp -d xxx.xxx.xxx.xxx, wher e xxx.xxx.xxx.xxx is the old IP address for the switch.

e. Click close (X) at the upper right corner of the DOS window to

close the window and return to the Windows desktop.

4. At the product front panel, press and hold the IML/RESET button for ten seconds to perform a power-on reset (POR).

Installatio n Tasks

2-13

Installation Tasks

5. At the PC, launch the browser application (Netscape Navigator or

Internet Explorer). Enter the products’s new IP address as the Intern et U R L. Th e Enter Network Password dialog box displays.

6. Type the case-sensitive user name and password and click OK. The EFCM Basic Edition interface opens and the Topology View displays with status information about each fabric element.

Configure Basic Port Information

Perform this procedure to configure basic port in forma t ion .

1. Select Ports and Basic Info from the Configure menu at any v i ew. The Basic Information View displays ( Figure 2-7).

2-14

Figure 2-7 Basic Info r m ati o n View

a. For each port to be configured, type a port name of 24

alphanumeric characters or less in the Name field. The port name should characterize the device to which the port is attached.

b. Click a check box in the Blocked column to block or unblock a

port (default is unblocked). A check mark indicates a port is blocked.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

c. Click the check box in the FAN column to enable or disable the

fabric address notifica tion (FAN) feature (default is en a ble d ). A check mark indicates FAN is enabled. When enabled, an FL_Port transmits FAN frames after loop initialization to verify FC-AL devices are still logged in.

d. Select from the drop-down list in the Type column to configure

the port t ype. Av ailable selections are fabric port (F_Port), expansion port (E_Port), generic po rt (G_Port), generic mixed port (GX_Port), and fabric mixed port (FX_Port).

e. Select from the drop-down list in the Speed column to

configure the port transmission rate. Available selections are auto-negotiate between speeds (Negotiate), 1.0625 gigabit per second (Gbps) operation (1 Gb/se c ), and 2.1250 Gbps operation (2 Gb/sec).

2. Click OK to save and activate changes.

Installation Tasks

Configure Port BB_Credit

With the full-fabric PFE key enabled, the switch provides a port buffer pool of 144 receive BB_Credits. Each port can be assigned between two and 12 credits, provided the total credits allocated to all ports doe s not ex ceed 1 44. T he def au lt val ue is f iv e cr e dit s p er p ort o r 12 credits per port with the full-fabric PFE key enabled. Perform this procedure to configure port receive BB_Credit:

1. Set all or a subset of user-specified ports offline. Refer to Set

Online State or Block or Unblock a Port for instructio ns .

2. Select Ports and RX BB_Credit from the Configure menu at any view. The RX BB_Credit View displays.

3. Perform one of the following: — To set all offline ports to default values, click Default. — T o s et an of fline port to a user -specified value, type the desir ed

value in the RX BB_Credit column.

4. Click OK to save and activate changes.

5. Set all or user-specified ports on line. Refer to Set Online State (all) or Block or Unblock a Port (specified ports) for instructions.

Installatio n Tasks

2-15

Installation Tasks

Configure Port NPIV

Configure SNMP

NPIV allows multiple (up to 256) Fibre Channel addresses to be assigned to a nod e (N_Port ). The NPIV feature must be installed. Refer to Install PFE Keys (Optional) for instructions. Perform this procedure to configure ports for NPIV connectivity.

1. Select Ports and NPIV from the Configure menu at any view. The NPIV View displays.

2. Click Enable to activate product NPIV operation.

3. To set a port to a user-specified value, type the desired value (1 through 256) in the Login column.

4. Click OK to save and activate changes.

Perform this procedure to configure names, write authorizations, addresses, and user datagram protocol (UDP) port numbers for SNMP trap message recipients. To configure recipient workstations:

1. Select SNMP from the Configure menu at any vi ew. The SNMP View displays (Figure 2-8).

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Figure 2-8 SNMP View

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Installation Tasks

a. Click Enable to activate the installed SNMP agent. b. Select the appropriate Fibre Alliance management information

base (FA MIB) from the FA MIB Version drop-down list. Valid selections are FA MIB Version 3.0 or FA MIB Version 3.1.

c. Click (check) the Enable Authentication Traps check box to

enable transmission of SNMP trap messages to recipients.

d. For each configured r eci pi ent, type a community name of 32

alphanumeric characters or less in the Name field. The name is incorporated in SNMP trap messages to ensure against unauthorized viewing.

e. Click (chec k) the box in the Write Auth column to enable write

authoriza tion for t he tr ap re cip ie nt ( def aul t is d isa bled) . When enabled, a configured user can change sysContact, sysName, and sysLocation SNMP variables.

f. Type the IP address or DNS host name of the trap recipient

(SNMP management workstation) in the Trap Recipient field. It is recommended the IP addres s be used.

g. Type a decimal port number in the UDP Port Number field to

specify the UDP port number

Enable CLI

2. Click OK to save and activate changes.

Perform this procedure to toggle (enable or disable) the state of the product’s command line interface. To change the CLI state:

1. Select CLI from the Configure menu at any vie w. The CLI View displays (Figure2-9).

2. Perform one of the following:

•Click Enable to activate the CLI.

•Click Disable to deactivate the CLI.

3. Clic k (c h ec k) the Use SSH check box to enable secure shell (SSH) protocol. The protocol control s CLI acce ss to the product and provides software -enforced encryption.

4. Click OK to save and activate changes.

Installatio n Tasks

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Installation Tasks

Figure 2-9 CLI View

Enable or Disable Host Control

Figure 2-10 OSMS View

Perform this procedure to configure the ope n systems management server and enable OSI host control of the product. Implementing and enabling OSI host control r equir es installation of a SAN management

application on the OSI server. Applications include Veritas

SANPoint™ Control or T ivoli

NetView®. T o en able or disabl e OSMS

host control:

1. Select OSMS from the Configure menu at any v iew. The OSMS View displays (Figure 2-10).

2. Perform one of the following:

•Click Enable to activate OSMS.

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•Click Disable to deactivate OSMS.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Installation Tasks

3. Clic k (c h ec k) the Enable Host Control check box to activate host control of the product.

4. Click OK to save and activate changes.

Configure SSL Encryption

SSL is a protocol that encrypts internet communications. The protocol uses key encryption and includes a digital certificate that enables server authentication and SSL session initialization. To configure SSL encryption:

1. Select SSL from the Configure me nu at any view. The SS L View displays (Figure2-11).

Figure 2-11 SSL View

2. With web SSL enabled, all data transmitted over an authenticated Internet connection is encrypted. Perform one of the followin g:

•Click Enable to activate web SSL.

•Click Disable to deactivate web SSL.

Installatio n Tasks

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Installation Tasks

3. Software SSL enables use of an application program interface (API) connection. With software SSL enabled, secure and unsecure communications are acceptable, however, unsecure communications ar e di rected to an encrypted API connection. Perform one of the following:

•Click Enable to activate software SSL.

•Click Disable to deactivate software SSL.

4. To define the expiration period (in days) of the digital certificate, type a value between 30 and 3650 in the Expires in field. The default is 365 days. Click Generate to generate a new certificate.

5. T o define a renegotiation parameter (in megabytes) for the SSL session key, type a value between 50 and 10000 in the Renegotiate after field. The value defines the MB of data transmitted over the connection before triggering the regen eration of a new SSL session key. An SSL session key (not part of the digital certi ficate) is valid only during the SSL connection, and is renegotiated per the value entered.

6. Click OK to save and activate changes.

Install PFE Keys (Optional)

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

The following PFE-keyed options are available:

• Flexport Technology - A Flexport Technology product is delivered at a discount without all Fibre Channel ports enabled. When additional port capacity is required, the remaining ports are incrementally enabled throug h this feature.

• Full-fabric capability - This feature allows Fibre Channel ports to be configured as E_Ports, G_Ports, or GX_ports, and supports additional port BB_Credits.

• Full volatility - This feature ens u res no Fibre Channel frames are stored after the product is powered off or fails, and a memory dump file (that possibly includes classified data frames) is not included as part of the data collection procedure.

After purchasing a feature, obtain the PFE key by following the enclosed instructio ns. The key i s an alph anumeric str ing consisting of uppercase and lowercase characters that must be entered exactly, includin g das h e s . An ex ample forma t is:

XxXx-XXxX-xxXX-xX.

Installation Tasks

Keys ar e enc o ded t o wo rk o nly wi t h th e ser ia l num ber of t he ins tal led product. Record the key to re-install the feature if required. If the product fails and is replaced, obtain new PFE keys from the solution center (800-752-4572 or support@mcdata.com). Have the serial numbers o f th e f aile d and r epl acem en t pr od uc ts, an d the ol d P FE key number or tran s ac ti o n cod e . After obtainin g a PF E key, install the feature as fo ll ows:

1. Select Upgr ade Opti ons fr om t he Configure, Maintenance, or Security menus at any vi ew. The Maintenance Feature Installation View displays (Figure 2-12).

Figure 2-12 Maintenance Featur e In stallation View

Installatio n Tasks

2-21

Installation Tasks

Feature statu s is in dic a ted by a gree n chec k ma rkD(installed) or a red X (uninstalled). Flexport Technology status is indicated by the number of ins talled ports. Click a feat ure title in the Feature panel and a des c ri pt ion appea rs in the Feature Details panel.

2. Type the key in the Feature Key field and cl ic k Update. The interface refreshes and indicates the u pdate changes in the Feature panel.

NOTE: When OK is selected, all features are updated with new features.

3. Click OK. New PFE key(s) activate, the message Feature

installation in process. Your browser connection will be unavailable until unit restart is complete. displays, and the

product performs a non-disruptive (to Fibre Channel traffic) firmware reset.

4. After the product reset, th e message Feature installation

complete. Click here

to login . displays.

Configure Interswitch Link s

5. Click here

to login and start a new EFCM Basic Edition session.

The Enter Network Password dialog box displays.

This section describes optional ISL performance features configured through Configure menu selections. Features include:

• Preferred path - Use the Preferred Path View to specify and configure one or more ISL data paths between multiple fabric element s. A t eac h fabric elemen t , a pref erred path consists of a source port, exit port, and destination Domain_ID.

• Port fencing - Use the Port Fencing View to minimize ISLs that bounce (repeatedly attempt to establish a connection), causing disruptive fabric rebuilds. Fencing def ines a bounce threshold that when reached, automatically blocks the disruptive E_Port.

To configure optional features, refer to the McDATA EFCM Basic Edition User Manual (620-000240) for instructions.

Verify the LAN installation with the customer. If multiple products are installed or a public LAN segment is used, network addresses must be changed to conform to the customer’s LAN addressing scheme. Go to Task 4: Configure Product Network Information (Optional).

If no additional options, features, or network addresses are to be configured, go to Task 5: Cable Fibre Channel Ports.

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Task 4: Configure Product Network Information (Optional)

The product is delivered with default network addresses as follows:

• MAC address - The media access control (M AC) address is

programmed into FLASH memory on the control proc essor (CTP) card at manufacture. The MAC address is unique for each product, and should not be cha nged.

• IP address - The default IP address is 10.1.1.10. If multiple

products are installed on the same LAN, each product (and the management server) must have a unique IP address.

NOTE: If multiple products and the management server are delivered in a Fabricenter equipment cabinet, all devices are configured with unique IP addresses that do not require change. The addresses require change only if multiple cabinets are LAN-connected.

• Subnet mask - The default subnet mask is 255.0.0.0. If the product

is installed on a complex public LAN with one or more routers, the address may require change.

• Gateway address - The default gateway address is 0.0.0.0. If the

product is installed on a public LAN, the gateway address must be changed to the address of the corporate intranet’s local router.

Installation Tasks

Perform the following steps to change a product IP address, subnet mask, or gatewa y address. An asynchronous R S-2 32 mo dem cable and maintenance terminal (desktop or notebook PC) with a Windows-based operating system and RS-2 32 serial communication software (such as ProComm Plus or HyperTer mi nal) are required.

1. Using a Phillips screwdriver, remove the protective cap from the 9-pin main ten ance po rt a t t he rea r of the c has sis . C on nect one end of the RS-232 modem cable to the po rt.

2. Connect the other cable end to a 9-pin serial communication port (COM1 or COM2) at the r ear of the maintenanc e terminal PC.

3. Power on the maintenance terminal. At the Windows desktop, click Start at the left side of the task bar. The Windows Workstation menu displays.

NOTE: The following steps describe changing network addresses using HyperTerminal serial communication software.

Installatio n Tasks

2-23

Installation Tasks

4. At the Windows Workstation menu, sequentially select the Programs, Accessories, Communications, and HyperTerminal options. The Connection Description dialog box displays (Figure 2-13).

2-24

Figure 2-13 Connection Description Dialog Box

5. Type a descriptive product name in the Name field and click OK. The Connect To dialog box displays.

6. Ensur e the C o nn ect usi ng field displays COM1 or COM2 (depending on the port connection to the product), and click OK. The COMn Properties dialog box displays, where n is 1 or 2.

7. Configure Port Settings parameters: — Bits per second - 115200. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware or None. Click OK. The New Connection - HyperTerminal window displays.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Installation Tasks

8. At the > prompt, ty pe the user passwor d (defaul t is password) and press Enter. The password is case sensitive. The New Connection - HyperTerminal window displays with software and hardware version information for the product, and a C > prompt at the bottom of the window.

9. At the C > prompt, type the ipconfig command and press Enter. The New Connection - HyperTerminal wi ndow displays with configuration information listed:

— MAC Address. — IP Address (default is 10.1.1.10). — Subnet Mask (default is 255.0.0.0). — Gateway Address (default is 0.0.0.0). — Auto Negot iate. — Speed. — Duplex. Only the IP Address, Subnet Mask , an d Gateway Address fields are

configurable.

10. Change the IP address, subnet mask, and gateway address as directed by the customer. To change the addresses, type the following at the C > prompt and press Enter.

ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz

The IP address is xxx.xxx.xxx.xxx, the subnet mask is yyy.yyy.yyy.yyy, and the gateway address is zzz.zzz.zzz.zzz,

where the oct e ts xxx, yyy, and zzz are decimals from zer o thr ough

255. If an address is to remain unchanged, type the current address in the re spective field.

11. Select Exit from the File pull-down men u . A HyperTerminal message box appears.

12. Click Yes. A second message box appears. Click No to exit and close the application.

13. Power off the maintenance terminal and disconnect the RS-232 modem cable. Replace the protective cap over the maintenance port.

14. At the product front panel, press and hold the IML/RESET button for ten seconds to perform a POR.

Installatio n Tasks

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Installation Tasks

15. Connect the product to the customer-supplied Ethernet LAN segment:

a. Connect on e end of the Ethernet patc h c able (supplied) to the

RJ-45 connector (labelled 10/100).

b. Connect the remaining end of the cable to the LAN as directed

by the customer.

Task 5: Cable Fibre Channel Ports

Perform this task to cable Fibre Channel ports and connect devices:

1. Route fiber-optic jumper cables from customer-specified Fibre Channel devices, FC-AL devices, or fabric elements to product ports.

2. Connect device cables to SFP optica l port transceivers as directed by the customer.

3. Perform one of the following:

• If the product is installed on a table or d esktop, bundle and

secure Fibre Channel cables as directed by the customer.

• If the product is installed in a customer-supplied equipment

rack, bundle Fibre Channel cables from the product and other equipmen t (groups of 16 maximum), and secure them as directed by the customer.

• If th e product is installed in a Fabricenter equipment cabinet,

bundle Fibre Channe l ca bles from the product and other equipment (groups of 16 maximum), and secure them in the cable management area at the front-left side of the cabinet.

T ask 6: Configure Zoning (Optional)

Perform this procedure to configure, change, add, or delete zones; and to configure, change, enable, or disable zone sets.

• Zone - A zone is a group of devices that can access each other through port-to-p ort connections. Devices in the same zone can recognize and communicate with each other; devices in different zones cannot.

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Installation Tasks

• Zone set - A zo ne set is a group of zones that is activated or

deactivated as a single entity across all managed products in either a single switch or a multiswitch fabric. Only one zone set can be active at one time.

The following naming conventions apply to zones and zone sets:

• All names must be unique and may not differ by case only. For

example, zone-1 and Zone-1 are both valid individually, but are not considered unique.

• The firs t charact er of a zone set name must be a letter

(A through Z or a through z).

• A zone set name cannot contain spaces.

• Valid charact ers are alphanumerics and the caret ( ^ ), hyphen ( - ), underscore ( _ ), or dollar ( $ ) symbols.

• A zone set name c an have a maximum of 64 charac ters.

To configure zones and zone sets, refer to the McDATA EFCM Basic Edition User Manual (620-000240) for instructions.

Task 7: Connect Product to a Fabric Element (Optional)

To provide fabric-attached Fibre channel connectivity for devices connected to the product, connect the pr oduct to an expansion port (E_Port) of a fabric element (switch or director). Any switch can be used to form this ISL. To connect the product to a fabric element and create an ISL:

1. Ensure the fabric element is accessible by the EFCM Basic Edition interface. If the fabric element must be defined, refer to the appropriate switch or director install ati on ma nual for instructions.

2. Ensure the preferred do main ID for the produc t is unique and does not conflict with the ID of another switch or director partici pa tin g in the fa bric. Refer to T ask 3: Configure Product at the

EFCM Basic Edition Interface.

3. Ensure R_A_TOV and E_D_TOV values for the product are identic al to the va lu es fo r all s wi tc he s or d ir e ct ors par t ic ip ati ng i n the fabric. Refer to Task 3: Configure Pr oduct at the EFCM Basic

Edition Interface.

Installatio n Tasks

2-27

Installation Tasks

4. Route a multimode or singlemode fiber-o ptic cab le (dep ending on the type of transceiver installed) from a customer-specified E_Port of the fabric element to the front of the product.

5. Connect the fiber-optic cable to a product port as directed by the customer.

6. Select Port List fro m the Product menu at any vi ew. The Port List View displays.

7. At the Port List View, click the physical port number of the fabric ISL (connected in step 5) in the Port column. Physical properties for the port appear in the lower panel of the view.

8. Ensur e the Operational State field d is plays Online and the Reason field displays N/A or is blan k. If an ISL segmentation or other problem is indic ate d , go to MAP 0000: Start MAP to isolate the problem. If no problems are indicated, installation tasks are complete.

Task 8: Register with the McDATA File Center

To complete the installation, register with the McDATA Filecenter web site to receive e-mail updates and access the following:

2-28

• Tec hn ic a l pu bl ic ations.

• Firmware and software upgrades.

• Te c hn ic al newsle t ters.

• Release notes.

To register with the Filecenter:

1. At the server with Internet access, open the McDATA home page (http://mcdata.com). Select File Cen ter fr om the Support menu. The Filecenter home page open s (Figure 2-14).

2. Select (click) the New User Registration option at the top of the home pag e. The Filecenter’s New User Registration page displays. Use the page to input user information. The following is required:

• Password.

• Verify password.

• Fi rst, middle, and last name.

• E-mail address.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

•Company.

•Title.

• Telephone and facsimile numbers.

Figure 2-14 McDATA Filecenter Home Page

3. Complete fields as required and click Register. The registration is complete and Filecenter login information is transmitted to the e-mail address specified.

Installation Tasks

4. At the browser PC, close the Internet session. If no product problems are indicated, installation tasks are complete.

Installatio n Tasks

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Installation Tasks

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McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Factory Defaults

Maintenance Analysis

Procedures

This chapter describes maintenance analysis procedure s (MAPs) used by service r epr esen tatives to faul t isol ate Spher eon 43 00 Fabri c Switc h problems or failures to the field-replaceable unit (FRU) level. MAPs consist of step-by-step procedures that provide information to interpret system events, isolate a failure to a single FRU, remove and replace the fa iled FRU, and verify pro duct operation.

Table 3-1 lists factory defaults for product passwords (customer and

maintenance level), and the product’s Internet Protocol (IP) address, subnet mask, and gateway address.

Table 3-1 Factory-Set Defaults

Item Default

Customer password password Maintenance password level-2 IP address 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0

Maintenance Analysis Procedures

3-1

Maintene nce Analysis Procedures

Quick Start

Table 3-2 lists and summarizes MAPs. Fault isolation normally begins

at MAP 0000: Start MAP.

Table 3-2 MAP Summary

MAP Page

MAP 0000: Start MAP 3-5 MAP 0100: Power Distribution Analysis 3-9 MAP 0200: POST Failure Analysis 3-10 MAP 0300: Loss of Browser PC Communication 3-11 MAP 0400: FRU Failure Analys is 3-14 MAP 0500: Port Failure or Link Incident Analysis 3-16 MAP 0600: Fabric or ISL Problem Analysis 3-27

Ta ble 3-3 lists event codes, correspondi ng MAP references, and

pro v ides a quick start guide if an event code is readily available.

Table 3-3 Event Codes versus Maintenance Action

Event

Code

3-2

Explanation Action

011 Login Server database invalid. Go to MAP 0600. 021 Name Server database invalid. Go to MAP 0600. 031 SNMP request received from unauthorized community. Add a community name. 051 Management Server database invalid. Go to MAP 0600. 061 Fabric Controller database invalid. Go to MAP 0600. 062 Maximum interswitch hop count exceeded. Go to MAP 0600. 063 Remote switch has too many ISLs. Go to MAP 0600. 064 ESS response from indicated domain ID not received after maximum

tries.

070 E_Port is segmented. Go to MAP 0600.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

No action required.

Maintenence Analysis Procedures

Table3-3 Event Codes versus Maintenance Action (Continued)

Event

Explanation Action

Code

071 Switch is isolated. Go to MAP 0600. 072 E_Port connected to unsupported switch. Go to MAP 0600. 073 Fabric initialization error. Go to Collect Maintenance Data. 074 ILS frame delivery error threshold exceeded. Go to Collect Maintenance Data. 075 E_Port segmentation recovery. No action required. 080 Unauthorized worldwide name. Go to MAP 0500. 081 Invalid attachment. Go to MAP 0500 082 Port fenced. Go to MAP 0600. 083 Port set to inactive state. Go to MAP 0500 120 Error detected while processing system management command. Go to Collect Maintenance Data. 121 Zone set activation failed - zone set too large. Reduce size of zone set and retry. 140 Congestion detected on an ISL. Go to MAP 0600. 141 Congestion relieved on an ISL. No action required. 142 Low BB_Credit detected on an ISL. Go to MAP 0600. 143 Low BB_Credit relieved on an ISL. No action required. 150 Fabric merge failure. Go to MAP 0600. 151 Fabric configuration failure. Go to Collect Maintenance Data. 300 Cooling fan propeller failed. Go to MAP 0400. 301 Cooling fan propeller failed. Go to MAP 0400. 302 Cooling fan propeller failed. Go to MAP 0400. 310 Cooling fan propeller recovered. No action required. 311 Cooling fan propeller recovered. No action required. 312 Cooling fan propeller recovered. No action required. 370 Cooling fan status polling temporarily disabled. Go to MAP 0400. 400 Power-up diagnostic failure. Go to MAP 0200.

Maintenance Analysis Procedures

3-3

Maintene nce Analysis Procedures

Table 3-3 Event Codes versus Maintenance Action (Continued)

Event

Code

Explanation Action

410 Switch reset. No action required. 411 Firmware fault. Go to MAP 0200. 412 CTP watchdog timer reset. Go to Collect Maintenance Data. 421 Firmware download complete. No action required. 423 CTP firmware download initiated. No action required. 426 Multiple ECC single-bit errors occurred. Go to MAP 0400. 433 Non-recoverable Ethernet fault. Go to MAP 0400. 440 Embedded port hardware failed. Go to MAP 0400. 442 Embedded port anomaly detected. No action required. 445 ASIC detected a system anomaly. No action required. 453 New feature key installed. No action required.

3-4

506 Fibre Channel port failure. Go to MAP 0500. 507 Loopback diagnostics port failure. Go to MAP 0500. 508 Fibre Channel port anomaly detected. No action required. 510 Optical transceiver hot-insertion initiated. No action required. 512 Optical transceiver nonfatal error. Go to MAP 0500. 513 Optical transceiver hot-removal completed. No action required. 514 Optical transceiver failure. Go to MAP 0500 515 Optical digital diagnostics warning threshold exceeded. Go to MAP 0500. 516 Optical digital diagnostics alarm threshold exceeded. Go to MAP 0500. 523 FL_Port open request failed. No action required. 524 No AL_PA acquired. No action required. 525 FL_Port arbitration timeout. No action required. 581 Implicit incident. Go to MAP 0500. 582 Bit error threshold exceeded. Go to MAP 0500.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Table3-3 Event Codes versus Maintenance Action (Continued)

Event

Explanation Action

Code

583 Loss of signal or loss of synchronization. Go to MAP 0500. 584 Not operational primitive sequence received. Go to MAP 0500. 585 Primitive sequence timeout. Go to MAP 0500. 586 Invalid primitive sequence received for current link state. Go to MAP 0500. 810 High temperature warning (CTP thermal sensor). Go to MAP 0400. 811 Critically hot temperature warning (CTP thermal sensor). Go to MAP 0400. 812 CTP card shutdown due to thermal violations. Go to MAP 0400. 850 Switch shutdown due to CTP thermal violations. Go to MAP 0400.

MAP 0000 : S tart MAP

This MAP describes initial fault isolation beginning at the:

Maintenence Analysis Procedures

•Failed product.

• Browser-capable PC with Internet connectivity to the firmwareresident Enterprise Fabric Connectivity Manager (EFCM) Basic Edition interface.

• Product-attached open systems interconnection (OSI) host console.

Prior t o fault isolatio n, acquire:

• A system configuration drawing or planning worksheet that includes the location of the product, management interface, other McDATA product s, and device connec t i o ns.

• The internet protocol (IP) address, gateway address, and subnet mask for t he product reporting the problem .

• User IDs and passwords.

Continue to the next step.

Maintenance Analysis Procedures

3-5

Maintene nce Analysis Procedures

Ensure the product is connected to facility power. Inspect the product for indications of being pow ered on, such as:

• An illuminated PWR LED (green) or ERR LED (amber).

• Illuminated LEDs adjacent to F i bre Channel port s.

• A udio emanatio ns and airflow fr om cooling fans.

Is the product powered on?

YES NO

↓ A power distribution problem is indi cated. Go to MAP 0 100:

Power Di stribution Analysi s. Exit MAP.

At the faile d product, inspec t the amber ERR LED and amber LEDs associated F i bre Channel ports and FRUs.

Are any amber LEDs illuminated?

NO YES

↓ A FRU failure, power-on self-test (POST) failure, link incident,

interswitch link (ISL) problem, fenced E_Port, or segmented E_Port is i ndicated. To obtain event codes that identi fy the failure, go to step 10.

3-6

Is the product management interface (browser PC or OSI host console) powered on and operational?

NO YES

↓ Go to step 7.

Power on the m anagement in terface platform and launch the associated management application:

• EFCM Basic Edition - Refer to Task 3: Configure Product at the

EFCM Basic Edition Interface for instructions.

• O SI host consol e - Re fe r to documentat i on supplied with the host system for inst r uc ti o ns .

Was t he main t e nance action suc cessful?

NO YES

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

↓ Go to step 7.

Inspect the management interface for communication link failure. Observe a Page cannot be found, Unable to loca te the server, HTTP 404 - file not found, or similar message.

Was a failure indication observed?

NO YES

↓ Communication with the EFCM Basic Edition interface failed.

Go to M AP 0300: Loss of Browser PC Com m unication. Exit

MAP.

Perform a data coll ection and contact the next level of s upport. Refer to Colle ct M ai ntenance Da ta. Exit MAP.

Inspect product status at the m anagement in te rface:

a. Fo r the product reporting the pro bl em :

— EFCM Basi c E dition - Select Hardware from the Product

menu at any v ie w. The Hardware View displays.

— OSI host console - Go to step 9.

b. Ins pect the status sy m bol associated with the product. A yellow

triangle (at tention indicator) indicate s t he product is op erating in degraded m ode. A red diamond (failure in di c a t or) indicates th e product is not operationa l .

c. Inspect simulated Fibre Channel ports for a yel l ow trian gle

(attenti on indicator) th at overlays the FRU graphic.

d. Ins pect simulated FRUs for a blink i ng red and yellow di am ond

(failed FR U i ndicator) th at overlays the F RU graphic.

Is a failure indi cated?

NO YES

↓ A FRU failure, power-on self-test (POST) failure, link incident,

interswi t ch link (ISL) pr obl em, fenced E_Port, or segmented E_Port is i ndicated. To obtain event codes that identi fy the failure, go to step 10.

Maintenance Analysis Procedures

3-7

Maintene nce Analysis Procedures

A link incident may have occurred, but the LIN alerts option is not enabled an d the yellow triangle (attention i ndi cator) does not appear. Inspect the Link Incident Lo g:

a. Select Link Incident fr om the Logs menu at any view. The Link

Incident Log displays.

b. If a l in k incident occurred, the port number is listed wi th one of

the following messages.

— Link interface incident - implicit incident. — Link interface incident - bit-error threshol d exceeded. — Link failure - loss of signal or loss of synchronization. — Link failure - not-operational primitive sequence (NOS)

received. — Link failure - primitiv e sequence timeo ut. — Link failure - invalid primiti ve sequence receiv ed for th e

current link state.

Did a listed message appear?

3-8

NO YES

↓ A Fibre Channel link incident is indicated. Go to MAP 0500 :

Port Failure or Link Incident Analysis. Exit MAP.

Perform a data collection and contact the next level of support. Refer to Collect Maintenance Data. Exit MAP.

If an incident occurs on the Fibre Channel link between the product and attached OSI server, a link incident record is generated and sent to the server console using the reporting pr ocedure defined in T11/99-017v0.

Was a link incident record generat ed and sent to the OSI server?

NO YES

↓ A Fibre Channel link incident is indicated. Go to MAP 0500 :

Port Failure or Link Incident Analysis. Exit MAP.

Perform a data collection and contact the next level of support. Refer to Collect Maintenance Data. Exit MAP.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

Inspect the Event Log to obtain failure reason codes:

a. Select Event from t he Logs menu at any view. The Event Log

displays.

b. Record the event code and associated date, time, and severity

(Informational, Minor, Major, or Severe).

c. If multiple event codes are found, record all codes and severity

levels. Record the date, time, and sequence, and determine if all codes are related to the reported problem. Begin fault isolation with the most recent even t c ode with the highest severity level. Other cod es may accompany t hi s event code, or m ay indicate a normal in di cation after a problem is recovered.

Were one or mor e event codes fou nd?

NO YES

↓ Go to Table 3-3 to obtain event codes. Exit MAP.

Return to step 1 and perform fault i solation again . I f this is the

secon d ti m e at this st e p, perform a data c o l lection and contact the next level of support. Refer to Colle ct M ai n t e nance Data. Exit MAP.

MAP 0100 : Power Distri bution Analy sis

This MAP describes fault isolation for the product power distribution system, including defective AC power cords or redundant power supplies. The failure indicator is inability of the product to power on.

Inspect and verify facility power is within specifications:

• One single-phase connection for each powe r supply.

• I nput power between 100 and 240 VAC, at least 5 amps .

• I nput frequency between 47 and 63 Hz.

Is facility power within specifications?

YES NO

↓ Ask the customer to correct the facility power problem. When

corrected, continue to the next step.

Maintenance Analysis Procedures

3-9

Maintene nce Analysis Procedures

The power supply may be disconnected or failed. Verify connection to facility po we r.

a. Ensure the AC power cord is connected to the rear of the switch

and a facility power receptacle. If not, connect the power cord as direct e d by the cu st o m er.

b. Ensure facility circuit breakers are on. If n ot, ask the cust omer to

set breakers on.

c. Ensure the AC power cord is not damaged. If damaged, replace

the cord.

Was t he main t e nance action suc cessful?

NO YES

↓ The product is operation al . Exit MAP.

A power su pp l y fai lure is indicat e d. Re pl ace the switch. Exit MAP.

MAP 0200: POST Failure Analysis

3-10

This MAP des c ri be s fa u lt i sol at i o n fo r a P OST fa ilu re. Th e fa ilu re indicator is event code 400 or 411 observed at the Event Log.

Table 3-4 lists event codes, expla nations, and MAP st e ps.

Table 3-4 MAP 200 Event Codes

Event Code

400 Power-up diagnostic failure. Go to step 2. 411 Firmware fault. Go to step 3.

Explanation Action

As indicat ed by event code 400, POST/IPL diagnostics dete ct ed a FRU failure.

a. At the Event Log, examine the first two bytes of event data.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

b. Byte 0 specifies failed FRU. Byte 1 specifies the slot number of

the failed FRU (00 for nonredundant, 00 or 01 for redundant) as listed in Table 3-5.

Table 3-5 MAP 200 Byte 0 FRU Codes

Byte 0 Failed FRU Action

02 CTP card. Replace the switch. Exit MAP. 05 Fan module. Replace the switch. Exit MAP. 06 Power supply. Replace the switch. Exit MAP.

As indicate d by event code 411, POST/IPL diagnost i cs detected a firmware fail ure and performed an online dump. All Fibre Channel ports reset after failure and de vices momentaril y l ogout, login, a nd resume operation. Perform a data collection and contact the next level of support. Refer to Collect Maintenance Data. Ex it MAP.

MAP 0300: Loss of Browser PC Communication

This MAP describes fault isolation for the p roduct to browser PC Internet connection (EFCM Basic Edition interface). The failure indicator is a Page cannot be found, Unable to locate the server,

HTTP 404 - file not found, or similar message.

NOTE: Upon restart, it may take up to five minutes for the Internet

connection to activate. This delay is normal.

The brow s e r P C c a nnot communicat e w i th the product because:

• The product-to-PC Internet li nk could not be estab l i shed.

• AC power distribution for the product failed or AC powe r was disconnected.

• The product CTP card failed.

Continue to the next step.

Maintenance Analysis Procedures

3-11

Maintene nce Analysis Procedures

Ensure the product is connected to facility power. Inspect the product for indications of being pow ered on, such as:

• An illuminated PWR LED (green) or ERR LED (amber).

• Illuminated LEDs adjacent to F i bre Channel port s.

• A udio emanatio ns and airflow fr om cooling fans.

Is the product powered on?

YES NO

↓ A power distribution problem is indi cated. Go to MAP 0 100:

Power Di stribution Analysi s. Exit MAP.

A product-to-PC link problem (Internet too busy or IP address typed incorrect l y) or an Ethernet port failure is in di cated.

a. Wait approximately five minutes, then a ttempt to login to the

product.

b. At the Netsite field (Netscape Navigator) or Address field

(Internet Explorer), type http://xxx.xxx.xxx.xxx, wh ere xxx.xxx.xxx.xxx is the product IP address obtained in MAP

0000: S t art MAP. The Username and Password Required dialog

box appears.

3-12

c. Type the user nam e and password obtained in MAP 0000: Start

MAP and click OK. If the EFCM Basic Edition interface does not

open, wait five minutes and perform this step again.

Is the EFCM Basic Edition int erface operational?

NO YES

↓ The Inter net connection i s restored. Exit MAP.

The IP addre ss defining the product to the in terface is inco rrect or unknown. An asynchronous RS-232 modem cable and maint enance terminal (desktop or not ebook PC) with a Wi ndows-based operating system and RS-232 serial communication software (such as ProComm Plus or HyperTerminal) are required. To determine the IP address:

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

a. Using a Phillips screwdriver, remove the protective cap from the

9-pin m aintenance port at the rear of the chassis. Connect one end of the RS-232 modem cable to the port.

b. Connect the ot her cab le end to a 9-p in seri al co mmun icati on por t

(COM1 or COM2) at the re ar of the maintenance terminal PC.

c. Power on t he maintenance t erminal. At the Wi ndows desktop,

click Start at the le ft si de of the task bar. The Windows Workstation menu displays.

d. At the Windows Worksta t i on m enu, sequential l y select the

Programs, Accessories, Communications, and HyperTerminal options. T he Connection Description dialog box displays.

e. Ty pe a descripti ve product name in the Name field and click OK.

The Connec t To dialog box displays.

f. Ensure the Connect using fiel d di splays COM1 or COM2

(depending on the port connection to the product), and click OK. The COMn Properties dial og box displays, where n is 1 or 2.

g. Configure Port Settings parameters:

— Bits per second - 115200. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware or None. Click OK. The New C onnection - Hyp erTerm i nal window

displays.

h. At the > prompt, type the user password (default is password)

and press Enter. The password is case sensitiv e . The New Connect ion - HyperTerminal window displays with software and hardware version information for the product, and a C > prompt at the bottom of the window.

i. At the C > prom pt, ty pe th e ipconfig command and press Enter.

The New Conn ection - Hyper Terminal window displays with configuration informat i on listed.

j. Record the product IP address. k. Select Exit from the File pull-down menu. A HyperTerminal

message box appears.

Maintenance Analysis Procedures

3-13

Maintene nce Analysis Procedures

l. Click Yes. A second message box appea rs . Cl ick No to exit and

close the application.

m. Power off t h e ma i ntenance termi nal and disconnect the modem

cable. Replace the protective cap over the maintenance port.

Continue to the next step.

a. At the Netsite field (Netscape Navigator) or Address field

(Internet Explorer), type http://xxx.xxx.xxx.xxx, wh ere

xxx.xxx.xxx.xxx is the new product IP address. The Username and Passw ord Required dialog box app ears.

b. Type the use r name and password obtained in MAP 0000 : Start

MAP and click OK. If the EFCM Basic Edition interface does not

open, wait five minutes and perform this step again.

Is the EFCM Basic Edition int erface operational?

NO YES

↓ The Inter net connection i s restored. Exit MAP.

Failure of t he Ethernet port i s i ndicated. Repl ace the switch.

Exit MAP.

MAP 0400: FRU Failure Analysis

This MAP describes fault isolation for product FRUs. The failure indicato r is:

• Illumination of the associated amber LED.

• Event code 300, 301, 302, 370, 426, 433, 440, 810, 811, 812, or 850

observed at the Event Log.

Table 3-6 lists event codes, expla nations, and MAP st e ps.

3-14

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Table 3-6 MAP 400 E vent Cod es

Maintenence Analysis Procedures

Event Code

Explanation Action

300 Cooling fan propeller failed. Go to step 2. 301 Cooling fan propeller failed. Go to step 2. 302 Cooling fan propeller failed. Go to step 2. 370 Cooling fan status polling temporarily disabled. Go to step 3. 426 Multiple ECC single-bit errors occurred. Go to step 4. 433 Non-recoverable Ethernet fault. Go to step 5. 440 Embedded port hardware failed. Go to step 5. 810 High temperature warning (CTP thermal sensor). Go to step 6. 811 Critically hot temperature warning (CTP thermal sensor). Go to step 6. 812 CTP card shutdown due to thermal violations. Go to step 6. 850 Switch shutdown due to CTP thermal violations. Go to step 6.

Visual inspect i on or event code 300, 301, or 302 indicates one or more cooling fans failed. Replace the switch. Exit MA P.

As indicate d by event code 370, cooling fan status polling is tempor a rily di sabl ed an d sta tus val ues f or on e or mor e fans exce ed a set threshold. This indicates possible fan degradation or failure.

Is this event code a recurring problem?

NO YES

↓ A fan failur e i s indicated. Go to step 2.

Monitor fan operation or rec ording of addi tional failure event codes.

Exit MAP.

Maintenance Analysis Procedures

3-15

Maintene nce Analysis Procedures

As indicated by event code 426, an intermittent synchronous dynamic random ac cess memory (S DRAM) problem m a y result in switc h failure.

Is this event code a recurring problem?

NO YES

↓ A CTP card failure is indicated. Replace the switch.

Exit MAP .

Perform a data collection and contact the next level of support. Refer to Collect Maintenance Data. Exit MAP.

As indicate d by event code 433 or 440, the CTP card fail ed. Re place the switch. Exit MAP.

As indicat ed by event code 810, 811, 812, or 850, an intermittent thermal proble m may result in swi tch fai lure. Re set th e produc t. Refe r to IML or Reset Switch for instructions.

Was t he main t e nance action suc cessful?

NO YES

↓ The product is operation al . Exit MAP.

A CTP card failure is indicated. Replace the switch. Exit MAP.

MAP 0500: Port Failure or Link Incident Analysis

This MAP describes fault isolation for small form factor pluggable (SFP) optical transceivers and Fibre Channel link incidents. The failure indicator is:

• Event code 080, 081, 083, 506, 507, 512, 514, 515, or 516 observed at

the Event Log.

• Event code 581, 582, 583, 584, 585, or 586 observed at the console

of an OSI server attached to th e product reporting the problem.

• An error message observed at the Link Incide nt Log.

3-16

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

Table 3-7 lists even t codes, explanations, and MAP st eps.

Table 3-7 MAP 500 Event Codes

Event Code

Explanation Action

080 Unauthorized worldwide name. Go to step 2. 081 Invalid attachment. Go to step 3. 083 Port set to inactive state. Go to step 13. 506 Fibre Channel port failure. Go to step 16. 507 Loopback diagnostics port failure. Go to step 17. 512 Optical transceiver nonfatal error. Go to step 16. 514 Optical transceiver failure. Go to step 16. 515 Optical digital diagnostics warning threshold exceeded. Go to step 16. 516 Optical digital diagnostics alarm threshold exceeded. Go to step 16. 581 Implicit incident. Go to step 18. 582 Bit error threshold exceeded. Go to step 18. 583 Loss of signal or loss of synchronization. Go to step 18. 584 Not operational primitive sequence received. Go to step 18. 585 Primitive sequence timeout. Go to step 18. 586 Invalid primitive sequence received for current link state. Go to step 18.

Table 3-8 lists link incident messages and MAP steps .

Table 3-8 Link Incident Message s

Explanation Action

Link interface incident - implicit incident. Go to step 18. Link interface incident - bit-error threshold exceeded. Go to step 18. Link failure - loss of signal or loss of synchronization. Go to step 18.

Maintenance Analysis Procedures

3-17

Maintene nce Analysis Procedures

Table 3-8 Link Incident Messages (Continued)

Explanation Action

Link failure - not-operational primitive sequence (NOS) received. Go to step 18. Link failure - primitive sequence timeout. Go to step 18. Link failure - invalid primitive sequence received for current link state. Go to step 18.

As indicat ed by event code 080, the eig ht-byte (16-d i gi t) worl dwide name (WWN ) i s not valid or an unc onfigured nickname was used.

a. Select N ode List from the Product menu at any view. The Node

List View displays .

b. At the Port WWN column, in s p ect the WWN a ssigned to the port

or attached device.

c. The WWN mu st be entered in (XX:XX:XX:XX:XX:XX:XX:XX)

format or must be a valid ni ck name. Ensure a valid WWN or nicknam e is entered.

3-18

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP .

As indicat ed by event code 081, a port has an invalid attachment .

a. At the Event Log, examine the first five bytes of event data. b. Byte 0 specifies the port reporting the problem. Byte 4 specifies

the invali d attachment reason as listed in Table 3-9.

Table 3-9 Invalid Attachment Reasons and Actions

Byte 4 Invalid Attachment Reason Action

01 Unknown Contact the next level

of support.

02 ISL connection not allowed. Go to step 4.

03, 04 Incompatible switch. Go to step 5.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

Table 3-9 Invalid Attachment Reasons and Actions (Continued)

Byte 4 Invalid Attachment Reason Action

05 Loopback plug connected. Go to step 6. 06 N-Port connection not allowed. Go to step 4. 07 Non-McDATA switch at other end. Go to step 5. 08 E_Port capability disabled. Go to step 7. 0A Unauthorized port binding WWN. Go to step 2. 0B Unresponsive node. Go to step 8. 0C ESA security mismatch. Go to step 10. 0D Fabric binding mismatch. Go to step 11. 0E Authorization failure reject. Go to step 8. 0F Unauthorized switch binding WWN. Go to step 10. 10 Authentication failure Go to step 12. 11 Fabric mode mismatch. Go to step 5.

A connection is not allowed because of a conf l ict with the configured port type. An expansion port (E_Port) is cabled to a Fibre Channel device or a fa bri c port (F_Port ) i s cabled to a direc tor or fabric switc h.

a. Select Ports and Basic Info from the Configure menu at any

view. The Basic Information V iew displays.

b. If necessary, use the vert i cal scroll bar t o display the information

row for the port indicating an invalid attachment.

c. Select (click) the Type fiel d and configure the port as follows:

• S elect fabric po rt (F_Port) if the port is cabled to a devic e.

• S elect expansion port (E_Port) if the port i s c abl ed to a

director or switch (ISL) .

d. Click OK or Activate.

Maintenance Analysis Procedures

3-19

Maintene nce Analysis Procedures

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP .

An ISL conne ct i on is not allowe d because one of the following mode-mi smatch condit i ons was detecte d:

• The product is configured to op erate in Open Fabric 1.0 mode and is connected to a fabric el ement not confi gured to Open Fabric 1.0 mode.

• The product is configured to op erate in Open Fabric 1.0 mode and is connected to a legacy M cDATA switch at th e incorrect exchange link paramete r (E LP) revision l evel.

• The product is configured to op erate in Open Fabric 1.0 mode and is connected to a non-McDATA switch at the incorrect ELP revision level.

• The product is configured to op erate in McDATA Fabric 1.0 mode and is connected to a non-McDATA switch.

3-20

Recon fi gure the operat i ng mo de:

a. Set the pro duct offline. Refer to Set Onl i ne State. b. Select Switch and Fabric Parameters from the Configure menu

at any view. The Fabric Parameters View displays.

c. Select McDATA Fabric 1.0 or Open Fabric 1.0 from the Interop

Mode drop-do wn list . —Select McDATA Fabric 1.0 if the product is attached only to

other McDATA directors or switches operating in McDATA Fabric 1.0 mode.

—Select Open Fabric 1.0 if the product is a tta ch ed to

directors or switches produced by open-fabric complia nt original equipment manu facturers (OEM s).

d. Click OK or Activate.

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP .

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

A loopback (wrap) plug is connected to the port with no diagnos tic running. Remove the plug fr om the port receptac l e. If directed by the customer, connect a fiber-optic jumper cable attaching a device to the product.

• If the port is operational with no device attached, both LEDs adjace nt t o th e po rt extinguish and the port state is No Light.

• If the port is op erational with a device attach e d, t h e bl ue/green LED illuminates, the amber LED extinguishes, and the port st ate is Online.

Was the maintenance action successful?

NO YES

↓ The produ ct port is operatio nal. Exit MAP.

Contact the next level of support. Exit MAP.

An ISL conne ction is not allo wed because E_P ort capability is disabled. Install the full-fabric PFE ke y to enable E_port capability. Refer to Install PFE Keys (Optional). Exit MAP.

The connect i on timed out because of an unresp onsive device or an ISL security violation (authorization failure reject). Check port status and clean fiber-optic components.

a. Inf orm the custom er the port will be bl ocked. Ensure the system

administrator quies ces Fibre Channel f rame traffic and sets attached devices offline.

b. Block the port. Refer to Block or Unblock a Port. c. Clean fib er-optic conn ectors. Refer to Clean Fiber-Opt i c

Components.

d. Unblock the port. Refer to Block or Unblock a Port. e. Mo ni tor port operation for approxi m ately five minu t es.

Was the maintenance action successful?

NO YES

↓ The produ ct port is operatio nal. Exit MAP.

Maintenance Analysis Procedures

3-21

Maintene nce Analysis Procedures

Inspect and service host bus adapters (HBAs). Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP .

A connection is not allowed because of a switch binding or exchange security attr ibute (ESA) fe ature mismatch . Switch bin ding par ameters must be compatible for both fabric elements. At the EFCM Basic Edition in te rface, ensure s witch binding is en abled, the connection policy is compatible, and switch membership lists are compatible for both elements. Refer to the McDATA EFCM Basic Edition User Manual (620-000240) for instructions.

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

3-22

Contact the next level of support. Exit MAP .

A connection is not allowe d because of a fabr ic bi nding mismatc h. Fabric membership lists must be compatible for both elements. At the EFCM Basic Edition interface, ensure fabric binding is enabled and fabric membership lists are compatible for both elements. Refer to the McDATA EFCM Basic Edition User Manual (620-000240) for instructions.

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP .

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

A connection is not allowed because of a SANte grity authenti cation failure. At the EFCM Basic Edition interface, modify the IP address access cont rol list, produc t-level authent i cation settings , port-level authentication settings, and challenge handshake authentication protocol (C HAP) sequence to ensure device access to the product. Refer to the McDAT A EFCM Basic Edition User Manual (620-000240) for instruc tions.

Was the maintenance action successful?

NO YES

↓ The produ ct port is operatio nal. Exit MAP.

Contact the next level of support. Exit MAP.

As indicate d by event code 083, a port is set to an inactive state.

a. At the Even t Log, examine the first two bytes of even t data. b. Byte 0 specifies the p ort reporting the problem. Byte 1 specifies

the inact ive reason as list ed i n Table 3-10.

Table 3-10 Inactive Port Reasons and Actions

Byte 1 Inactive Port Reason Action

02 Feature key not enabled. Go to step 14. 03 Switch speed conflict. Go to step 15. 04 Optics speed conflict. Go to step 15.

A port is inactive because Flexport Technology is disabled. Install the Flexport Technology PFE key to enable N_Port capability. Refer to

Install PFE Keys (Optional). Exit MAP.

A port is inac tive because the:

• P ort cannot operate at the produ ct (backplane) s peed.

• Optical transceiver does not support the confi gured port spe ed.

Maintenance Analysis Procedures

3-23

Maintene nce Analysis Procedures

Change the port speed to be compatible with the backplane or optical transceiver speed.

a. Select Ports and Basic Info from the Configure menu at any

view. The Basic Information View displays.

b. If necessary, use the vertical scroll bar to display the information

row for the inactive port. c. Select (click) the Speed field and configure the port. d. Click OK or Activate.

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP .

As indicat ed by event codes 506, 512, 514, 515, or 516, a port failed and the optic al transceiver must be removed and replaced. Refer to

RRP 1: SFP Optical Transceiver.

• The procedure i s concurrent and performed while the product i s

operational.

3-24

• Replace the transceive r with a transceiver of the same type

(shortwa ve or longwave ) and speed.

• P erform an ext ernal loopback test. Refer to External Loopbac k

Test.

NOTE: Event co de 514 may generate a call-home event that incorrectly indicates a CTP card failure. Althou gh the optical socket on the CT P card may have failed , repla ce the trans ceive r and verif y operat ion. If a f ailure is st ill indicated, replace the switch. When event code 514 is indicated, ensure a replacement transceiver and switch are available.

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

Contact the next level of support. Exit MAP .

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

As indicate d by event code 507, a port failed a lo opback test. Res et the failed port.

a. At the EFCM Basic Edition interface:

1. Select Ports and Reset from the Maintenance menu at any view. The Reset View displays.

2. If necessary, use the vertical scroll bar to display the informa ti on row for the port.

3. Select (click) the check box in the Reset column.

4. Click OK. Th e port resets.

b. Perform an external loopback te st for the reset port. Refer to

External Loopback Test.

Was the maintenance action successful?

NO YES

↓ The produ ct port is operatio nal. Exit MAP.

Go to step 16.

A message ap peared in the Link I ncident Log or an event code 581, 582, 583, 584, 585, o r 586 was observed at the console of an OSI

server attached to the product reporting the problem. Monitor port operation for approximat el y five minutes.

Did the link incident recur?

YES NO

↓ The proble m is transient and the product port is operatio nal .

Exit MAP.

Clean fibe r-optic components.

a. Inf orm the custom er the port will be bl ocked. Ensure the system

administrator quies ces Fibre Channel f rame traffic and sets

attached devices offline. b. Block the port. Refer to Block or Unblock a Port. c. Clean fib er-optic conn ectors. Refer to Clean Fiber-Opt i c

Components.

Maintenance Analysis Procedures

3-25

Maintene nce Analysis Procedures

d. Unblock the port. Refer to Block or Unbl ock a Port. e. Mo ni tor port operat i on for approximat ely five minutes.

Did the link incident recur?

YES NO

↓ The product port is operational. Exit MAP.

Disconnect the fiber-optic jumper cable from the port and connect the cable to a spare port.

Is a link inci dent reported at the new port?

YES NO

↓ The port reporting the pr oblem is causing the link incident.

This indicates port degr adation and a poss i bl e pending failure. Go to step 16.

Ensure the at tac hed fiber-opt i c jumper cable is no t bent and connectors are not damaged. If the cable is bent or connecto rs are damaged:

3-26

a. Inform the customer the port will be blocked. Ensure th e system

administ rator quiesce s F i bre Channel fra m e traffic and sets

attached devices offline. b. Block the port. Refer to Block or Unblock a Port. c. Remove and replace the fi ber-optic jump er cable. d. Unblock the port. Refer to Block or Unbl ock a Port.

Was t he main t e nance action suc cessful?

NO YES

↓ The product port is operational. Exit MAP.

The attached device is causing the recurrent l in k i ncident. Info rm the customer of the problem and have the system administrator:

a. Inspect and verify operation of the attached device. b. Repai r the attached de vice if a failure is in di cated. c. Monitor port operation f or approximately five minutes.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Was the maintenance action successful?

NO YES

↓ The produ ct port is operatio nal. Exit MAP.

Contact the next level of support. Exit MAP.

MAP 0600: Fabric or ISL Problem Analysis

This MAP des cribes fault isolation for fa bri c , inte rs w i t ch lin k (ISL), fenced E_Port, and segmented E_Port problems. The failure indicator is an event co d e 011, 021, 051, 061, 062, 063, 070, 071, 072, 082, 140, 142, or 150 observed at the Event Log.

Table 3-11 lists event code s, explanations, and MAP steps.

Table 3-11 MAP 600 Event Codes

Maintenence Analysis Procedures

Event Code

Explanation Action

011 Login Server database invalid. Go to step 2. 021 Name Server database invalid. Go to step 2. 051 Management Server database invalid. Go to step 3. 061 Fabric Controller database invalid. Go to step 4. 062 Maximum interswitch hop count exceeded. Go to step 5. 063 Remote switch has too many ISLs. Go to step 6. 070 E_Port is segmented. Go to step 7. 071 Switch is isolated. Go to step 7. 072 E_Port connected to unsupported switch. Go to step 15. 082 Port fenced. Go to step 16. 140 Congestion detected on an ISL. Go to step 21. 142 Low BB_Credit detected on an ISL. Go to step 21. 150 Fabric merge failure. Go to step 22.

Maintenance Analysis Procedures

3-27

Maintene nce Analysis Procedures

A minor err or occurred that caused the Fabr ic S ervices database to be re-initi al i zed to an empty state, and a disrupti ve fabric logout and login occurred for all attach ed devices. Indications are:

• Event code 011 - The Login Serve r database failed cy cli c

redundancy check (CRC) validation.

• Event code 021 - The Name Server database faile d CRC

validation.

Device s re su me op era ti on af t er fabr ic log in. Per fo rm a da t a col le cti on and contact th e next level of support. Refer to Collect Maintenance

Data. Exit MAP.

As indicat ed by event code 051, a minor error occurred that caused the Managem ent Server datab ase to be re-initialized to an empty state and fail CRC validation. A disruptive server logout and login occurred for all attached devices.

Device s re sume op erat ion af te r Ma nage me nt Se rv er lo gi n. Pe rf orm a data collection and contact the next level of support. Refer to Collect

Maintena nce Data. Exit MA P.

3-28

As indicat ed by event code 061, a minor error occurred that caused the Fabric Controller database to be re-initialized to an empty state and fail CRC validation. The product briefl y lost interswitc h l i nk capability.

Inters wi tch links resume op eration after CTP rese t. P er f o rm a data collection and contact the ne xt l evel of support. Refer to Collect

Maintena nce Data. Exit MA P.

As in dic at ed b y even t co de 062, Fabr ic Cont rolle r sof twar e detec ted a path to another fabric element (director or switch) that traverses more than three interswitch links (hops). Fibre Channel frames may persist in the fabric longer than timeout values allow.

Advise the customer of the pr obl em and reconfigure the fabri c s o the path between any two fabric elem ents does not tra ve rse more than three hops.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

Was the maintenance action successful?

NO YES

↓ The fabric, IS L, and product are operationa l . Exit MAP.

Contact the next level of support. Exit MAP.

As indicated by event code 063, Fabri c Cont rolle r sof twar e detec ted a fabric elem ent with more than the allowed number of ISLs. Fibre Channel frames may be lost or directed in loops because of potential fabric rout i ng problems.

Advise the customer of the problem and reconfigure the fabric so that no directors or switches ha ve more than the proscribed number of ISLs.

Was the maintenance action successful?

NO YES

↓ The fabric, IS L, and product are operationa l . Exit MAP.

Contact the next level of support. Exit MAP.

Event c o de 070 indicates an E_Port detected an incompatibility with an attached fabric element, segmented the port, and prevented fabric

participation. A segmented E_port cannot transmit Class 2 or Class 3 Fibre Channel traffic. Event code 071 indicates the product is isolated from all fabr ic elements, and is ac companied by an event code 070 for each segmented E_Port. Event code 071 is resolved when all 070 events are corrected. Obtain supplementary event data as follows :

a. At the Even t Log, examine the first five bytes of event data. b. Byte 0 specifie s t h e segmented E_port. Byte 4 specifies the

segmentat i on reason as liste d i n Table 3-12. The reason also displays at the Port List View .

Maintenance Analysis Procedures

3-29

Maintene nce Analysis Procedures

Table 3-12 E_Port Segmentation Reasons and Actions

Byte 4 Segmentation Reason Action

01 Incompatible operating parameters. Go to step 8. 02 Duplicate domain ID. Go to step 9. 03 Incompatible zoning configurations. Go to step 10. 04 Build fabric protocol error. Go to step 11. 05 No principal switch. Go to step 13. 06 No response from attached switch (hello timeout). Go to step 14.

An E_Port segmented beca use the error detect time out value (E_D_TOV) or resource allocation time out value (R_A_TOV) is incompatible with the attach ed fabric elemen t.

a. Contact customer support or engineering personnel to determine

the recommended E_D_TOV and R_A_TOV v a l ues for both

fabric elem ents.

3-30

b. Inform the customer both products will be set offline. Ensure the

system a dm i ni strator quie sc es Fibre Chan nel f rame traffic and

sets attached devices offline. c. Set both products offline. Refer to Set Online State. d. Select Switch and Fabric Parameters from the Configure menu

at any view. The Fabric Parameters View displays. e. Type the recommended E_D_TO V and R_A_TOV values, then

click OK or Activate. f. Repeat steps d and e at the second product (attached to th e

segmented E_Port). Use the same E_D_TOV and R _A_TOV

values. g. Set both products onl i ne. Refer to Set Online State.

Was t he main t e nance action suc cessful?

NO YES

↓ The fabric, ISL, and product are operational. Exit MAP.

Contact the next level of support. Exit MAP .

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

An E_Port segmented becau se two fabric elem ents had duplicat e domain IDs.

a. Determine the desired domain ID (1 throug h 31 inclusive) for

each product.

b. Inform the customer both products will be set offline. Ensure the

system ad m i ni strator quiesc es Fibre Chann el f ram e traffic and

sets attached devices offline. c. Set b oth pro d ucts offline. Refer to Set Online State. d. Select Switch and Parameters from the Configure menu at any

view. The Parameters View displays. e. Type the customer-determined preferred domain ID value, then

click OK or Activate. f. Repeat st eps d and e at the second product (attached to the

segmented E_Port). Use a di ffe rent preferred domain ID value. g. Set both products online. Refer to Set Online State.

Was the maintenance action successful?

NO YES

↓ The fabric, IS L, and product are operationa l . Exit MAP.

Contact the next level of support. Exit MAP.

An E_Port segmented because two products had incompatible zoning configurations. An identical zone name is recognized in the active zone set for both products, but the zones contai n di ff erent members.

a. Determine the desired zone name change for one of the affected

products. Zone names must c onform to the foll owing rules:

— The name m ust be 64 charact ers or fewer in leng th.

— The first character mus t be a l etter (a through z), upper or

lower case .

— Other characters must b e al phanumeric (a through z

or 0 through 9), dollar sign ($), hyphen (-), caret (^), or undersco re (_).

Maintenance Analysis Procedures

3-31

Maintene nce Analysis Procedures

b. At the EFCM Basic Edition interface, inspect names in the active

zone set to determine the incompatible zone name, then modify the name as directed by the customer. Refer to the McDATA EFCM Basic Edition User Manual (620-000240) f or i nstructions.

Was t he main t e nance action suc cessful?

NO YES

↓ The fabric, ISL, and product are operational. Exit MAP.

Contact the next level of support. Exit MAP .

An E_Port segmented because a build fabric protocol error was detected.

a. Di s connect the fiber-optic jumper cable from the segmented

E_Port.

b. Reconnect the cable to the same port.

Was t he main t e nance action suc cessful?

NO YES

↓ The fabric, ISL, and product are operational. Exit MAP.

3-32

Reset the product. Re fe r to IML or Reset Switch for instru ctions. Was t he main t e nance action suc cessful?

NO YES

↓ The fabric, ISL, and product are operational. Exit MAP.

Perform a data collection and contact the next level of support. Refer to Collect Maintenance Data. Exit MAP.

An E_Port segmented because no product in the fabric is capable of becoming the principal switch.

a. Inform the customer the product will be set offline. Ensure the

system a dm i ni strator quie sc es Fibre Chan nel f rame traffic and

sets attached devices offline. b. Set the pro duct offline. Refer to Set Onl i ne State. c. Select Switch and Fabric Parameters from the Configure menu

at any view. The Fabric Parameters View displays.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

d. At the Switch Priority field, select Principal, Never Principal, or

Default, then click OK or Activate. The switch priority value

designates the fabric’s principal switch, whi ch is assigned a priorit y o f 1 and controls the allocation and distribution of domain IDs for all f abric elements (i ncluding itself).

Principal is the highest priori ty setting, Default is the next highest, and Never Principal is th e lowest priority setting. The setting Never Principal means the fabric e l em ent is incapable of becoming a principal switch. If all elements are set to Principal or Default, the element with the high est priority and the lowest WWN becomes the principal switch. At least one element in a multiswitch fabric mu st be set as Principal or Default. If all elements are set to Never Princi pal, all ISLs segment.

e. Set the product onl ine. Refer to Set Online State.

Was the maintenance action successful?

NO YES

↓ The fabric, IS L, and product are operationa l . Exit MAP.

Contact the next level of support. Exit MAP.

An E_Port segmented (operational product) because a re sponse (hello timeout) to a verification check indicates an attached switch is not operati onal.

a. Per form a data collect i on at the operational product an d contact

the next level of support . Refer to Collect Ma i n t enance Data.

b. Go to MAP 0000: Start MAP an d perform fault is ol ation for the

failed switch. Exit MAP.

Event c o de 072 indica tes a product E_Port is connecte d to an unsupport ed fabric eleme nt . A dvise the custo m er of the problem and disconnec t t he ISL to the unsupported fabric el ement. Exit MAP.

Event c o de 082 is informational only an d i ndicates a prod uct E_Port is fenced (blocked). An application or hardware malfunction occurred (as indicated by failure symptoms or primary event codes) or the port fencing policy is too restrictive. Obtain supplementary event data as follows:

Maintenance Analysis Procedures

3-33

Maintene nce Analysis Procedures

a. At the Event Log, examine the first five bytes (0 through 4) of

event data. b. Byte 0 specifies the E_Port reporting the problem. Byt e 4

specifies the port fence code as listed in Table 3-13.

Table 3-13 Port Fence Codes and Actions

Byte 4 Port Fence Code Action

01 Protocol error. Go to step 17. 02 Link-level hot I/O. Go to step 18. 03 Security violation. Go to step 19.

An E_Port is fenced because of a protocol error. Depending on failure cause, addi tional information and event c odes are availabl e at the product or attached switch. P e rf orm one of the fol l owing:

• The E_Port is se gm ented and accom panied by primary event

code 070. Go to step 7.

3-34

• The fiber-opt i c c abl e is disconnec ted, the cable fail ed or is

degraded, or the port opt ical transceiv er f a il ed. The failur e i s

accompanied by a primary event code indicating the failure type.

Go to MAP 0000: Start MAP and perfor m fault isolation for the

primar y event code. Exit MAP.

• The E_Port is fenced because of persistent incomplete

operations (ISL bouncing). Go to MAP 0000: Start MAP and

perform f aul t isolation at the attached switc h. Exit MAP.

• The E_Port is fenced because of application-layer protocol

errors. Go to MAP 0000: Start MAP and perform fault isolation at

the attached switch. Exit MAP.

An E_Port is fe nced because devices connected to the attached fabric elem ent are flooding the ISL with fram es (hot I/O). The se link-level problems are typically associated with legacy devices, arbitrate d l oop devices, or m agnetic tape drives. Perform one of the following:

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

Maintenence Analysis Procedures

• Disconnect the ISL. Exit MAP .

• Refer to the manufacturer’s documentation and perform fault isolatio n at the attached device or fabric element. Exit MAP.

• C hange port fen cing threshold s et tings to more leni ent values.

Go to step 20.

An E_Port is fenced because of persistent firmware-related secu rity violations (S ANtegrity binding or SANtegrity authentication failures).

a. At th e EFCM Basic Edit i on interface change binding

membership lists or authentication parameters as directed by the cust o m e r. Refer to th e McDATA EFCM Basic Edition User Manual (62 0-000240) for in st ructions.

b. Unblock the port. Refer to Block or Unblock a Port.

Was the maintenance action successful?

NO YES

↓ The fabric, IS L, and product are operationa l . Exit MAP.

Contact the next level of support. Exit MAP.

Port fencing threshol d s ettings are too rest r i c tive.

a. At the EFCM Basic Edition interface, change port fencing

threshold settings to more lenient values as directed by the cust o m e r. Refer to th e McDATA EFCM Basic Edition User Manual (62 0-000240) for in st ructions.

b. Unblock the port. Refer to Block or Unblock a Port.

Was the maintenance action successful?

NO YES

↓ The fabric, IS L, and product are operationa l . Exit MAP.

Contact the next level of support. Exit MAP.

Event c o des 140 and 142 occur only if the o pt i onal OpenTrunking feature is e nabled.

• Event code 140 - OpenTrunking firmware detected an ISL with Fibre Cha nnel traffic that exceeds the configured congestion threshold.

Maintenance Analysis Procedures

3-35

Maintene nce Analysis Procedures

• Event code 142 - Op enTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the configured low BB_Credit threshold. This results in downstream fabric co ngestion.

No action is required for an isolated event or if the report i ng ISL approaches 100% throug hput. If the event persists, perfor m one of the following:

• R el i eve the congest i on by adding parall el ISLs between the fabric elem ents reporting the problem.

• I ncrease the ISL l i nk speed between the fabric elem ents reporting the problem (from 1 Gbps to 2 Gbps).

• Reroute Fibre Channel traffic by moving device connections to a less-congested region of the fabric.

Was t he main t e nance action suc cessful?

NO YES

↓ The fabric, ISL, and product are operational. Exit MAP.

Contact the next level of support. Exit MAP .

Event code 150 indicates a fabric merge pr ocess failed dur i ng ISL initialization. An incompatible zone set was detected or a problem occur red during deliv er y of a z o ne merge f rame. This event c od e always prec edes event code 070, and represents the reply of a n adjacent f abric element in r esponse to a zone merge frame. Obtain supplementary event data as follows:

3-36

a. At the Event Log, examine the first 12 bytes (0 through 11) of

event data.

b. Bytes 0 specifies the E _Port reporti ng the problem. B ytes 8

through 11 specify the failure reason as listed in Table 3-14.

Table 3-14 Fabric Me rge Fai lure Re aso ns and A ction s

Bytes 8 - 11 Merge Failure Reason Action

01 Invalid data length. Go to step 23. 08 Invalid zone set format. Go to step 23. 09 Invalid data. Go to step 24. 0A Cannot merge. Go to step 24.

McDATA Sphereon 4300 Fabric Switch Installation and Servic e Manual

McDATA IPS4300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

General Information

Switch Description

Field-Replaceable Units

SFP Transceiver

Power Supply

Controls, Connectors, and Indicators

IML/RESET Button

Ethernet LAN Connector

Power and System Error LEDs

FRU Status LEDs

Maintenance Port

Switch Specifications

Maintenance Approach

Switch M anageme nt

Error-Detection, Reporting, and Serviceability Features

Tools and Test Equipment

Tools Supplied with the Product

Tools Supplied by Service Personnel

Factory Defaults

Installati on Tasks

Summary of Installation Tasks

Task 1: Verify Installation Requirements

Task 2: Unpack, Inspect, and Install the Product

Unpack and Inspect Switch

Desktop Installation

Rack-Mount Installation

Task 3: Configure Product at the EFCM Basic Edition Interface

Configure Product Identification

Configure Date and Time

Configure Parameters

Configure Fabric Parameters

Configure Network Information

Configure Basic Port Information

Configure Port BB_Credit

Configure Port NPIV

Configure SNMP

Enable CLI

Enable or Disable Host Control

Configure SSL Encryption

Install PFE Keys (Optional)

Configure Interswitch Link s

Task 4: Configure Product Network Information (Optional)

Task 5: Cable Fibre Channel Ports

T ask 6: Configure Zoning (Optional)

Task 7: Connect Product to a Fabric Element (Optional)

Task 8: Register with the McDATA File Center

Factory Defaults

Maintenance Analysis Procedures

Quick Start

MAP 0000 : S tart MAP

MAP 0100 : Power Distri bution Analy sis

MAP 0200: POST Failure Analysis

MAP 0300: Loss of Browser PC Communication

MAP 0400: FRU Failure Analysis

MAP 0500: Port Failure or Link Incident Analysis

MAP 0600: Fabric or ISL Problem Analysis