Maytag MVWB835DW User Manual [nl]

Use & Care Guide Guide d’utilisation et d’entretien

Top-Loading High Efﬁciency Low-Water Washer Laveuse haute efﬁcacité à faible consommation d’eau avec chargement par le dessus

W11040359A W11040360A-SP

Para obtener acceso

al Manual de uso y

cuidado en español, o para

obtener información adicional acerca de su producto, visite:

www.maytag.com.

If you have any problems or questions, visit us at www.maytag.com

Pour tout problème ou tout question, consulter www.maytag.ca

Designed to use only HE High Efﬁciency detergents.

Conçue pour l’utilisation d’un détergent haute efﬁcacité seulement.

Table of Contents

Table des matières

WASHER SAFETY ..................................................................2

WHAT’S NEW UNDER THE LID? ........................................ 4

CONTROL PANEL AND FEATURES ................................... 5

Dispensers ......................................................................... 7

CYCLE GUIDE ..........................................................................7

USING YOUR WASHER ........................................................ 9

WASHER MAINTENANCE .................................................. 12

TROUBLESHOOTING .......................................................... 14

WARRANTY ............................................................................20

ASSISTANCE OR SERVICE .........................BACK COVER

WASHER SAFETY

SÉCURITÉ DE LA LAVEUSE ..............................................21

QUOI DE NEUF SOUS LE COUVERCLE? ......................22

TABLEAU DE COMMANDE

ET CARACTÉRISTIQUES .................................................... 23

Distributeurs ...................................................................25

GUIDE DE PROGRAMMES ...............................................26

UTILISATION DE LA LAVEUSE ..........................................28

ENTRETIEN DE LA LAVEUSE ............................................ 31

DÉPANNAGE .......................................................................... 33

GARANTIE ............................................................................... 42

ASSISTANCE OU SERVICE ....COUVERTURE ARRIÈRE

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

Washplate

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

Washer with low-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will ﬁnd a step-by-step description in the “Cycle Status Lights” section.

Initially the basket will start to spin prior to adding water; this is part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efﬁciency detergents. The package will be marked “HE” or “High Efﬁciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efﬁciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. If you use one of these and see an “F0E2” error code appear in the display, consider using a different HE detergent. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser. See “Using Laundry Product Dispensers” for more information.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use only High Efﬁciency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load and as the basket is slowing down to stop. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

STEAM MODEL

NON-STEAM MODEL

NOTE: The control panel features a sensitive surface that responds to a light touch of your ﬁnger. To ensure your selections are registered,

touch the control panel with your ﬁnger tip, not your ﬁngernail. When selecting a setting or option, simply touch its name until the desired section is illuminated.

POWER

Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time.

WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions.

ESTIMATED CYCLE TIME

The Estimated Cycle Time display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time, as well.

DELAY START

Use “+” and “–” to delay the start of the wash cycle by up to 12 hours. To turn off Delay Start, use “+” and “–” to set the delay time to “0,” or touch POWER.

START/PAUSE BUTTON

Touch and hold the Start/Pause button for up to 3 seconds or until the washer starts to begin the selected cycle; touch again to pause a cycle.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid.

CYCLE MODIFIERS

The following options may be added to most cycles.

TEMPERATURE

Wash temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• On some models and cycles, warm and hot water may be cooler than your previous washer.

• Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

SOIL LEVEL

Select the most suitable setting for your load. For heavily soiled items, select Extra Heavy Soil Level for more wash time. For lightly soiled items, select Extra Light Soil Level for less wash time.

Lighter soil level setting will help reduce tangling and wrinkling.

SPIN SPEED

Select the most suitable setting for your load.

CYCLE OPTIONS

The following options may be added to most cycles.

OXI

This washer is designed to dispense laundry boosters such as oxygenated stain treaters and color-safe bleach at the right time in the cycle for best cleaning performance. Do not use laundry boosters and chlorine bleach in the same cycle.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

NOTE: If you want to Drain and Spin only, select the Rinse & Spin cycle; then touch to turn off the Extra Rinse option.

DEEP CLEAN w/Steam (depending on model)

This option adds additional soak and wash time to many cycles to help remove tough stains, as well as a steam boost for added cleaning power. Deep Clean w/Steam uses a heater within the washer to maintain the selected temperature setting throughout the wash period. Deep Clean w/Steam may be selected as an option with other cycles.

DEEP CLEAN (depending on model)

This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.

AUDIO LEVEL

Use this option to adjust volume of the signal that sounds at the end of cycle and key pad sounds. Touch once for low, a second time for off, and a third time to loop back to high. A higher signal is helpful in removing items as soon as cycle is complete. Default setting is high.

CYCLE STATUS LIGHTS

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the Start/Pause button is touched, the washer will ﬁrst perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock brieﬂy before locking again.

Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then the washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load brieﬂy, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water ﬂowing through the dispenser, adding detergent to the load.

NOTE: Avoid opening lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Wash portion of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will be added if the Timed Dispensers Fabric Softener option was selected.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, touch the Start/ Pause button. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Touch and hold the Start/Pause button again for up to 3 seconds to restart the cycle.

Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

Dispensers

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric softener dispenser if desired. It will dispense automatically at the optimum time.

• Use only liquid fabric softener in this dispenser.

High Efﬁciency “HE” detergent dispenser

Add liquid or powdered HE detergent product to this dispenser for your main wash cycle. Remove tray if using powder detergent.

IMPORTANT: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent. Do not go over the Max line.

NOTE: Follow the manufacturer’s instructions to determine the

amount of detergent to use. Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.

Oxi dispenser

This dispenser holds up to ¾ cup (180 mL) Oxi booster or other laundry booster, such as powdered or liquid color-safe bleach. Laundry boosters are automatically dispensed at the proper time during the wash cycle. Be sure to select Oxi from the options to ensure proper dispensing.

NOTE: Fill dispenser with only Oxi. Do not mix with bleach. Liquid chlorine bleach dispenser

This dispenser holds up to ¾ cup (180 mL) liquid chlorine bleach. The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

Use only High Efﬁciency (HE) detergent.

CYCLE GUIDE

Settings shown are default settings for that cycle. Once you select a cycle, the default modiﬁers or the previous set modiﬁers for that cycle will be lit. For best fabric care, choose the cycle that best ﬁts the load being washed. Not all cycles and options are available on all models.

Items to wash: Cycle: Temperature*: Soil Level: Spin Speed: Cycle Details:

Cottons, linens, and mixed garment loads

Bright or darkly colored cottons, linens, casual and mixed loads

No-iron fabrics, cottons, permanent press, linens, synthetics

Machine-wash silks, handwash fabrics

Normal Use this cycle for normally soiled

cottons and mixed fabric loads.

Cold Wash Cold water with an additional

wash action gently lifts stains while caring for fabrics. Settings may be adjusted as desired, but must use only cold water settings.

Wrinkle Control Use this cycle to wash loads of

no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Delicates Use this cycle to wash lightly

soiled items indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level.

*All rinses are cold.

CYCLE GUIDE

Items to wash: Cycle: Temperature*: Soil Level: Spin Speed: Cycle Details:

Heavily soiled fabrics

No clothes in washer

Swimsuits and items requiring rinsing without detergent

Heavily soiled, colorfast fabrics

Large items such as sheets, sleeping bags, small comforters, jackets, small washable rugs

Casual and mixed loads, jeans, towels, sturdy fabrics

Overly soiled garments, items that need additional cleaning effort

*All rinses are cold.

Soak Use this cycle to soak small

Clean Washer

with affresh

Rinse &

Sanitize with

Oxi & Steam or

Sanitize with

Oxi (depending

on model)

Bedding Use this cycle to wash large

Deep Water

Wash

Power Wash

Spin

N/A N/A N/A Use this cycle every 30 washes

N/A N/A Combines a rinse and high

spots of set in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete.

to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.

speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only. If you want to Drain and Spin only, select the Rinse & Spin cycle; then touch to turn off the Extra Rinse option.

Use this cycle to eliminate 99.9% of bacteria when used in conjunction with the Oxi option. Preset cycle settings must be used to achieve the proper sanitization. Be sure to add an Oxi product to the Oxi dispenser.

items such as jackets and small comforters. The washer will ﬁll with enough water to wet down the load before the wash portion of the cycle begins and uses a higher water level than other cycles.

Provides additional water and alternating wash action for heavily soiled mixed loads. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.

Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.

USING YOUR WASHER

1. Sort and prepare your laundry 2. Add laundry products

• Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

• Sort items by recommended cycle, water temperature, and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry items if stains remain after washing, because heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• For best performance, use HE liquid detergent when washing bulky items.

• When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bedding cycle.

• Use mesh garment bags to help avoid tangling when washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your garments.

Single-dose laundry packet, color-safe bleach, or fabric softener crystals can be added to the basket prior to adding laundry.

NOTE: Do not add clothes to washer basket prior to adding laundry products. Always follow manufacturer’s instructions.

3. Load laundry into washer

For best performance, load items in loose heaps evenly around the washplate. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

Liquid

Chlorine Bleach

Using Laundry Product Dispensers

NOTE: Do not add single-dose laundry packets, color-safe bleach,

or fabric softener crystals to dispensers. They will not dispense correctly. Add to the basket prior to adding laundry.

4. Add HE detergent

HE removable detergent tray

Add a measured amount of HE liquid detergent into detergent tray. This tray holds 3 oz. (89 mL). If adding powder HE detergent remove inside tray. Do not overﬁll tray – adding too much detergent may cause detergent to be dispensed into the washer too early.

NOTE: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent. Do not go over the Max line.

IMPORTANT: Use only High Efﬁciency detergents. The package will be marked “HE” or “High Efﬁciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using nonHE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efﬁciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. If you use one of these and see an “F0E2” error code appear in the display, consider using a different HE detergent. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser.

HELPFUL TIP: See “Washer Maintenance” for information recommended method of cleaning washer dispenser trays.

5. Add liquid chlorine bleach

to dispenser

6. Add liquid fabric softener

or Oxi to dispenser

Fabric softener tray

Pour a measured amount of liquid fabric softener or Oxi-type boosters, into tray; always follow manufacturer’s directions for correct amount of fabric softener or Oxi based on your load size. Close dispenser drawer, then select Oxi option. Oxi is added during main wash and Fabric Softener is added during rinse.

IMPORTANT: Oxi option must be selected to ensure proper distribution at correct time in cycle. Do not overﬁll or dilute. Overﬁlling dispenser will cause fabric softener to immediately dispense into washer.

If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

Oxi tray

7. Touch POWER to turn on washer

Make sure the dispenser drawer is closed completely, then touch POWER to turn on the washer. Other methods of turning the washer on include opening the lid or turning the cycle selection knob.

Do not overﬁll, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

8. Select cycle

Steam model shown

Turn cycle knob to choose your wash cycle.

9. Select Temperature

10. Select SOIL LEVEL

Once you select a cycle, select the soil level by touching the Soil Level button to the desired setting.

11. Select cycle options, if desired

Steam model shown

Light soils

Colors that

bleed or

fade

Once you select a cycle, select the wash temperature by touching the Temperature button to the desired setting. Even for cold wash settings, some warm water may be added to the washer to maintain a minimum temperature.

NOTE: Always read and follow fabric care label instructions to avoid damage to your items. If not sure on which temperature to use, refer to the chart above or select a cooler temperature.

Moderate

soils

Bright colors

Heavy

soils Whites Pastels

If you would like to add an Extra Rinse and/or Oxi option, touch the button for that feature.

12. Touch and hold Start/Pause

button to begin wash cycle

Touch and hold the Start/Pause button for up to 3 seconds to start the wash cycle. When the cycle has ﬁnished, the end-of-cycle signal will sound (if set). Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add items

If you need to open the lid to add 1 or 2 missed items: Touch the Start/Pause button to pause the washer; the lid will

unlock once the washer movement has stopped. This may take several minutes if the load was spinning at a high speed. Then close the lid and touch and hold the Start/Pause button again for up to 3 seconds to restart the cycle.

IMPORTANT: If the lid is left open for more than 10 minutes the water will pump out and the F8E6 error code will appear on the display.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1. Always use High Efﬁciency (HE) detergents and follow

the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items. b. Place an affresh® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh® Washer Cleaner tablet in the

detergent dispenser.

d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Close the washer lid. f. Select the Clean Washer cycle. g. Touch and hold the Start/Pause button to begin the cycle.

The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must

be interrupted, touch POWER. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach

compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Select the Clean Washer cycle. f. Touch and hold the Start/Pause button to begin the cycle.

The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt the cycle. If the cycle

must be interrupted, touch POWER. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will ﬁll to a water level higher than in normal wash

cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and spinning

to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may ﬁnd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s ﬁnish, do not use abrasive products.

NON-USE AND VACATION CARE

TRANSPORTING YOUR WASHER

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid ﬂooding due

to water pressure surge.

CLEANING YOUR DISPENSER

You may ﬁnd laundry product residue leftover in your dispenser drawer. To remove residue, follow this recommended cleaning procedure:

1. Pull drawer out until you feel resistance.

2. Push 2 tabs downward, then continue pulling out.

3. Wash in warm, soapy water, using a mild detergent.

4. Rinse with warm water.

5. Air dry or dry with a towel; then place back into slot.

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

IMPORTANT: Dispenser drawer and tray are not dishwasher-safe.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on Rinse & Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through the Bedding cycle to clean washer

and remove antifreeze, if used. Use only HE High Efﬁciency detergent. Use ½ the manufacturer’s recommended amount for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Vibration or Off-Balance

Vibration, rocking, or “walking”

Vibration during spinning or washer stopped

Noises – For normal operating sounds, go to www.maytag.com/product_help

Clicking or metallic noises Objects may be caught in washer drain

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have started

Whirring Basket may be slowing down. You may hear the whirring sound of the basket decelerating.

Water Leaks

Check the following for proper installation:

Washer not performing as expected

Not enough water in washer

Feet may not be in contact with the ﬂoor and locked.

Washer may not be level. Check ﬂoor for ﬂexing or sagging. If ﬂooring is uneven, a ¾"

Load could be unbalanced. Load items in loose heaps evenly around the washplate. Adding

system.

Washer not level. Water may splash off basket if washer is not level. Check that load

Fill hoses not attached tightly. Tighten ﬁll-hose connection. Fill hose washers. Make sure all four ﬁll hose ﬂat washers are properly seated. Drain hose connection. Pull drain hose from washer cabinet and properly secure it to

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended. Unbalanced loading can cause basket to be out of alignment and

Load not completely covered in water. This is normal operation for an HE low-water washer. The load will

Front and rear feet must be in ﬁrm contact with ﬂoor, and washer must be level to operate properly. See Installation Instructions.

(19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in Installation Instructions.

wet items to washer or adding more water to basket could unbalance washer.

Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Redistribute the load, close the lid, and touch and hold the Start/Pause button.

Use Bedding cycle for oversized, non-absorbent items such as jackets and small comforters.

Item or load not suitable for selected cycle. See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

with periodic gurgling or surging as ﬁnal amounts of water are removed during the spin/drain cycles.

the washer. This is normal.

This is normal.

is not unbalanced or tightly packed.

drainpipe or laundry tub. Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check all

household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

cause water to splash off tub. See “Using Your Washer” for loading instructions.

not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What’s New under the Lid.”

IMPORTANT: Do not add more water to washer. Adding water lifts the garments off the washplate, resulting in less effective cleaning.

Run Clean Washer cycle to optimize the water level and wash performance.

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