Maytag MTW6300TQ User Manual

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TECHNICAL EDUCATION

JOB AID 8178642

MODEL MTW6300TQ

AUTOMATIC WASHER

™

FORWARD

This Maytag Job Aid, “Bravos™ Automatic Washer” (Part No. 8178642), provides the In-Home Service Professional with information on the installation, operation, and service of the Bravos Automatic Washer. For specific information on the model being serviced, refer to the “Use and Care Guide,” or “Tech Sheet” provided with the washer.

The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product when servicing the washer.

™

GOALS AND OBJECTIVES

The goal of this Job Aid is to provide information that will enable the In-Home Service Professional to properly diagnose malfunctions and repair the Bravos™ Automatic Washer.

The objectives of this Job Aid are to:

Understand and follow proper safety precautions.

• Successfully troubleshoot and diagnose malfunctions.

• Successfully perform necessary repairs.

• Successfully return the washer to its proper operational status.

•

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than Authorized In-Home Service Professionals.

- ii -

TABLE OF CONTENTS

Page

GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Washer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model & Serial Number Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Model & Serial Number Label & Tech Sheet Locations . . . . . . . . . . . . . . . . . . . . . . . . . . .

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1-1

1-3

INSTALLATION INFORMATION

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

PRODUCT OPERATION

Theory Of Operation

Washer Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Washer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

COMPONENT ACCESS

Component Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Removing The Encoder And The User Interface Board Removing The Water Inlet/Dispenser Valve Assembly, Power Supply Cord,

And Machine/Motor Control & Pressure Transducer . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing A Dispenser, The Fresh Fill Inlet Valve, And The Lid Lock . . . . . . . . . . . . . . . .

Removing The Lid And A Lid Hinge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removing The Basket & Basket Hub Removing The Drain And Recirculation Pumps Removing The Drive Motor & Rotor Position Sensor Removing The Tub Accessing The Pressure Transducer Tubing, Recirculation Tube, And Drain Pump Harness

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

3-3

3-13

. . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4-4 4-6 4-9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

COMPONENT TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Water Inlet/Dispenser Valve Assembly

Drain Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Recirculation Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Lid Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Drive Motor Stator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

DIAGNOSTICS & TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Display Fault/Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Diagnostic Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Diagnostic Tests Troubleshooting Guide Troubleshooting Tests

Accessing & Removing The Electronic Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

6-15

- iii -

— NOTES —

- iv -

GENERAL

DANGER

WARNING

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

You can be killed or seriously injured if you don’t immediately follow instructions.

You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

1-1

MODEL & SERIAL NUMBER DESIGNATIONS

MODEL NUMBER

MODEL NUMBER M T W 6 3 00 T Q 0

BRAND

M = Maytag

ACCESS / FUEL

T = Top Load G = Gas F = Front Load H = Horizontal W = Work Space V = Vertical E = Electric

PRODUCT

W = Washer P = Pedestal D = Dryer B = Combo T = Thin Twin C = Compact

SERIES

1 = Innovation 6 = Oasis 2 = Commercial 7 = Merloni 3 = Compact 8 = Horizon 4 = Stack 9 = Duet/Combo 5 = LEAP

PRICE POINT LEVELS (1 - 7)

TRADE PARTNER

00 = Brand 30 = NATM 10 = SBC 40 = Lowe’s 20 = Best Buy

YEAR OF INTRODUCTION

T = 2007

COLOR CODE

Q = White

ENGINEERING CHANGE

0 = Basic Original Release 1 = First Revision

SERIAL NUMBER

SERIAL NUMBER C U 41 10200

MANUFACTURING SITE

C = Clyde, Ohio

YEAR OF PRODUCTION

U = 2007

WEEK OF PRODUCTION

41 = 41st Week

PRODUCT SEQUENCE NUMBER

1-2

MODEL & SERIAL NUMBER LABEL &

TECH SHEET LOCATIONS

The Model/Serial Number Label and Tech Sheet locations are shown below.

Model/Serial Number Location

Tech Sheet Location (Access Under Cabinet Top)

1-3

SPECIFICATIONS

MODEL NUMBERS MTW6300TQ PRIMARY FEATURES

CAPACITY (DOE) 3.8 CU. FT. USABLE CAPACITY MAX SPIN SPEED 950

EXTERIOR

LID FINISH POWDER COAT LID SOLID TOP FINISH POWDER COAT AGITATOR DUAL ACTION SOUND PACK Q. WASH TUB WRAP NO MASTIC (FRONT) 1 - 4 X 12 PIECE CABINET PAD NO LID SEALS NO MAIN DRIVE MOTOR BRUSHLESS PERM MAGNET

DISPENSERS

MAIN DETERGENT YES TYPE FLUSH CAPACITY 2/3 CUP BLEACH YES TYPE FLUSH/TIMED CAPACITY 1 CUP FABRIC SOFTENER YES TYPE AGITATOR CUP CAPACITY 1/2 CUP

18 LBS (8.16 KG)

3 (ECONOMY)

CYCLE DEFINITIONS

# OF CYCLES

WRINKLE CONTROL

COLORS / JEANS

OPTIONS

FINAL SPIN SPEEDS VARIABLE / NON SELECTABLE SOAK PRE SOAK CATALYST OPTIONS

SUPER WASH

NORMAL

WHITES

DELICATE

HANDWASH

STAIN CYCLE

EXTRA RINSE

1-4

MODEL NUMBERS MTW6300TQ SECONDARY

EOC OFF / LOW / HIGH TIME REMAINING YES TEMPS 4 ATC ATC TEMPS H/C , W/W, W/C, C/C AUTO WATER LEVEL YES WATER LEVELS

SOIL LEVELS STATUS LED’S

ADDITIONAL

COLORS WHITE SIZE ( W X D X H ) 28 X 27 X 42 IN (71.2 X 68.5 X 106.6 CM) WEIGHT (IN CARTON) 165 LBS (74.8 KG)

SMALL - 3.1

MEDIUM - 8.5˝ (22 CM) ABOVE BASKET BOTTOM

LARGE - 9.5˝ (24 CM) ABOVE BASKET BOTTOM

SUPER - 12˝ (30 CM) ABOVE BASKET BOTTOM

˝ (8 CM) ABOVE BASKET BOTTOM

WASH (4) / STATUS (3)

SOAK WASH RINSE

SPIN

CLEAN

ADD-A-GARMENT

LID LOCK

1-5

— NOTES —

1-6

INSTALLATION INFORMATION

A. Drain hose form B. Water inlet hoses (2

)

C. Flat water inlet hose washers (4

)

D. Beaded tie stra

A B

If You Have: You Will Need to Buy:

Laundry tub or standpipe taller than 96˝ (2.4 m)

Sump pump system (if not already available)

1˝ (2.5 cm) diameter standpip

2˝ (5 cm) diameter to 1˝ (2.5 cm) diameter standpipe adapter, Part Number 3363920 and

connector kit

Part Number 285835

Overhead sewer Standard 20 gal. (76 L) 39˝ (99 cm) tall

drain tub or utility sink, sump pump and connectors (available from local plumbing su

ppliers)

Floor drain Siphon break, Part Number 285834;

additional drain hose, Part Number 8318155 and connector kit, Part

Number 285835

Water faucets beyond reach of fill hose

2 longer water fill

hoses:

6 ft (1.8 m) Part

Number 76314,

10 ft (3.0 m) Part Number 350008

Lint clogged drain Drain protector, Part

Number 367031

INSTALLATION REQUIREMENTS

TOOLS AND PARTS

Gather the required tools and parts before starting installation. The parts supplied are in the washer basket.

Tools needed for connecting the drain hose and water inlet hoses:

Pliers that open to 1-9/16˝ (3.95 cm)

• Flashlight (optional)

•

NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for fu ture reference.

Parts Supplied:

Tools needed for securing the drain hose and leveling the washer:

Adjustable or open end wrench 9/16˝

• (14 mm) Level

•

Wood block Ruler or measuring tape

•

Alternate Parts

2-1

LOCATION REQUIREMENTS

A. Front view B. Side view C. Closet door with vents

17"*

(43.2 cm)

(2.5 cm)

27-1/2

(69.9 cm)

1"*

(2.5 cm)

27"

(68.6 cm)

5"* (12.7 cm)

14"* max. (35.6 cm)

3"*

(7.6 cm)

3"*

(7.6 cm)

24 in. * (155 cm )

48 in. * (310 cm )

Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.”

The washer can be installed in a basement, laundry room, closet, or recessed area. See “Drain System,” page 2-3.

IMPORTANT: Do not install or store the washer where it will be exposed to the weather.

Proper installation is your responsibility.

You will need:

•

A water heater set to deliver 120°F (49°C) water to the washer.

•

A grounded electrical outlet located with in 4 ft (1.2 m) of where the power cord is attached to the back of the washer. See “Electrical Requirements,” page 2-4.

Hot and cold water faucets located within

• 3 ft (90 cm) of the hot and cold water fill valves, and water pressure of 20-100 psi (138-690 kPa) for best performance.

A level floor with a maximum slope of

• 1˝(2.5 cm) under entire washer. Installing the washer on carpeting is not recom mended.

A sturdy floor to support the washer

• weight (washer, water and load) of 315 lbs (143 kgs).

Do not store or operate your washer in tem peratures at or below 32°F (0°C). Some wa ter can remain in the washer and can cause damage in low temperatures.

INSTALLATION SPACING FOR RECESSED AREA AND CLOSET INSTALLATIONS

The following spacing dimensions are rec ommended for this washer. This washer has been tested for installation with spacing of 0 (0 cm) clearance on the sides. Recommend ed spacing should be considered for the fol lowing reasons:

Additional spacing should be considered

• for ease of installation and servicing.

Additional spacing should be considered

• on all sides of the washer to reduce noise transfer.

For closet installation with a door, minimum

•

ventilation openings in the top and bottom of the door are required. Louvered doors with equivalent ventilation openings are acceptable.

Companion appliance spacing should also

• be considered.

* Required spacing

2-2

(99 cm)

39"

DRAIN SYSTEM

39"

(99 cm)

28"

(71 cm)

The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. See “Tools and Parts,” page 2-1.

LAUNDRY TUB DRAIN SYSTEM (VIEW C)

The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 39 and no higher than 96

˝ (99 cm) above the floor

˝ (244 cm) from the

bottom of the washer.

STANDPIPE DRAIN SYSTEM—WALL OR FLOOR (VIEWS A & B)

The standpipe drain requires a minimum di ameter standpipe of 2

˝ (5 cm). The minimum

carry-away capacity can be no less than 17 gal. (64 L) per minute. A 2

˝ (5 cm) diameter to

1˝ (2.5 cm) diameter standpipe adapter kit is available. See “Tools and Parts,” page 2-1.

The top of the standpipe must be at least 39 (99 cm) high and no higher than 96

˝ (244 cm)

from the bottom of the washer.

FLOOR DRAIN SYSTEM (VIEW D)

The floor drain system requires a siphon break that may be purchased separately. See “Tools

and Parts,” page 2-1.

The siphon break must be a minimum of 28˝ (71 cm) from the bottom of the washer. Addi tional hoses might be needed.

2-3

ELECTRICAL REQUIREMENTS

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

A 120 volt, 60 Hz., AC only, 15- or 20-

• amp, fused electrical supply is required. A time-delay fuse or circuit breaker is recom mended. It is recommended that a sepa rate circuit serving only this appliance be provided.

This washer is equipped with a power sup-

• ply cord having a 3 prong grounding plug.

To minimize possible shock hazard, the

• cord must be plugged into a mating, 3 prong, grounding-type outlet, grounded in accordance with local codes and ordi nances. If a mating outlet is not available, it is the personal responsibility and obli gation of the customer to have the prop erly grounded outlet installed by a qualified electrician.

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrcal shock by providing a path of least resistance for elec tric current. This washer is equipped with a cord having an equipment-grounding con ductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accor dance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a quali fied electrician or serviceman if you are in doubt as to whether the appliance is properly

grounded.

Do not modify the plug provided with the appliance—if it will not fit the outlet, have a proper outlet installed by a qualified electri cian.

For a permanently connected washer:

This washer must be connected to a ground ed metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connect ed to the equipment-grounding terminal or lead on the appliance.

If codes permit and a separate ground wire

• is used, it is recommended that a qualified electrician determine that the ground path is adequate.

Do not ground to a gas pipe.

•

Check with a qualified electrician if you are

• not sure the washer is properly grounded.

Do not have a fuse in the neutral or ground

• circuit.

2-4

INSTALLATION INSTRUCTIONS

WARNING

Excessive Weight Hazard

Use two or more people to move and install washer.

Failure to do so can result in back or other injury.

NOTE: To avoid floor damage, set the washer

onto cardboard before moving across floor.

IMPORTANT:

•

Be sure the foam shipping base has been removed from the bottom of the washer as directed in the Unpacking Instructions.

If foam shipping base has not been re-

• moved, be sure lid is secured with tape be fore laying washer on its back.

Removing the foam shipping base is nec-

• essary for proper operation.

REMOVE SHIPPING BASE AND PACKING RING

6. Remove tape from lid. Open lid and remove foam packing ring from washer tub. Keep foam packing ring in case you need to move the washer in the future.

CONNECT THE DRAIN HOSE

Proper connection of the drain hose protects

your floors from damage due to water leak age. Read and follow these instructions.

The drain hose is connected to your washer and is stored inside the washer cabinet.

1. Place cardboard supports from shipping carton on floor behind washer for sup port.

2. Secure the lid with tape.

3. Using 2 or more people, tip the washer onto its back and place on cardboard supports.

4. Remove foam shipping base.

5. Set washer upright.

2-5

REMOVE DRAIN HOSE

A. Coupling B. Washer

A B

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deeF.1

.feiler esoh niard eht otni mrof

fo dne re

hto

eht

otni deef

dna mrof eht fo pot eht revo es

eht dneB

esoh niard rehto eht otni mrof eht fo dne rehto eht hcattA .mrof eht

.mrof eht dnoyeb )mc 4.11("4-1/2 dnetxe tsum esoh ehT .feiler

)

11(

Tighten the couplings with an additional two-thirds turn.

FROM WASHER CABINET

Pull the corrugated drain hose out of the washer by first grabbing the pull tie. Continue to pull the hose until the end emerges. Do not force excess drain hose back into the rear of the washer.

LAUNDRY TUB DRAIN OR STANDPIPE DRAIN

Connecting the drain hose form to the cor rugated drain hose

CONNECT THE INLET HOSES

1. Insert new flat washers (supplied) into each end of the inlet hoses. Firmly seat the washers in the couplings.

CONNECT THE INLET HOSES TO THE WATER FAUCETS

Make sure the washer basket is empty.

2. Attach the hose labeled hot to the hot water faucet. Screw on coupling by hand until it is seated on the washer.

3. Attach the hose labeled cold to the cold water faucet. Screw on coupling by hand

until it is seated on the washer.

4. Using pliers, tighten the couplings with an additional two-thirds turn.

To keep drain water from going back into the washer:

Do not force excess drain hose into stand-

• pipe. Hose should be secure but loose enough to provide a gap for air.

•

Do not lay excess hose on the bottom of the laundry tub.

FLOOR DRAIN

Do not install the drain hose form on to the corrugated drain hose. You may need addi tional parts. See Floor drain under “Tools and Parts,” page 2-1.

NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.

Clear the water lines

Run water through both faucets and inlet

• hoses, into a laundry tub, drainpipe or buck

et, to get rid of particles in the water lines that might clog the inlet valve screens.

Check the temperature of the water to

• make sure that the hot water hose is con

nected to the hot water faucet and that the cold water hose is connected to the cold water faucet.

2-6

CONNECT THE INLET HOSES

COLD

HOT

A. Hot water inlet valve

B. Cold water inlet valv

COL

COLD

Beaded tie strap

CBA

TO THE WASHER

1. Attach the hot water hose to the inlet valve labeled hot.

2. Attaching one hose coupling first makes it easier to tighten the connection with pli ers.

Check for leaks

Turn on the water faucets and check for

• leaks. A small amount of water might en ter the washer. You will drain this in a later step.

NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for fu ture reference.

If you connect only one water hose, you

• must cap off the remaining water inlet port.

Periodically inspect and replace hoses

• if bulges, kinks, cuts, wear, or leaks are found.

SECURE THE DRAIN HOSE

3. Screw on coupling by hand until it is seated on the washer.

4. Using pliers, tighten the coupling with an additional two-thirds turn.

NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.

5. Attach the cold water hose to the inlet valve labeled cold.

6. Screw on coupling by hand until it is seated on the washer.

1. Drape the power cord over the console.

2. Remove any cardboard used to move washer.

3. Fasten the drain hose to the laundry tub leg or drain standpipe with the beaded tie strap. See view A or B.

If the washer faucets and the drain stand-

pipe are recessed, put the formed end of the drain hose into the standpipe. Tightly wrap the tie strap around the water inlet hoses and the drain hose. See view C.

7. Using pliers, tighten the coupling with an

NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.

additional two-thirds turn.

2-7

LEVEL THE WASHER

WARNING

Level the front.

Level the side

Excessive Weight Hazard

Use two or more people to move and install washer.

Failure to do so can result in back or other injury.

One washer foot has been installed at a different height on the washer. The other three feet were preset at the factory. Properly level ing your washer will minimize noise and vibra tion.

1. Slide the washer to its final location.

2. Push on upper front panel to be sure the washer is on its rear feet.

4. Check the levelness of the washer by first placing a level on the lid near the console. Next, place the level on the side of the washer in the crease between the top of the washer and the cabinet.

3. Lower right front foot until it contacts the floor. By hand, firmly rotate foot as much as an additional 1-1/2 turns. The other three feet have been preset at the fac tory.

5. If the washer is not level, move the washer out slightly, tip back, prop up the front of the washer on a wood block. Adjust the feet up or down as necessary by twisting

the feet. Repeat steps 1 through 4 until washer is level.

6. Use a 9/16˝ or 14 mm open-end wrench to turn the locknut counterclockwise on the foot tightly against the washer cabi net.

IMPORTANT: If the locknut is not tight against the washer cabinet, the washer may vibrate.

2-8

COMPLETE INSTALLATION

WARNING

1. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See “Electrical Requirements,” page 2-4.

2. Check that all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped.

3. Check that you have all of your tools.

4. Keep the foam packing ring from the washer tub for future relocation of the washer. Dispose of or recycle all other packaging materials.

5. Check that the water faucets are on.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

6. Check for leaks around faucets and inlet hoses.

7. Plug into a grounded 3 prong outlet.

8. Remove any protective film or tape remaining on the washer.

9. Read “Washer Use,” page 3-3.

10. To test and to clean your washer, mea sure 1/2 of the detergent manufacturer’s recommended amount of powdered or liquid detergent for a medium size load and pour it into the detergent dispenser. Close the lid. Press POWER. Select a normal cycle and press Start. Allow it to complete one whole cycle.

2-9

— NOTES —

2-10

PRODUCT OPERATION

THEORY OF OPERATION

INTRODUCTION

The Bravos™ Automatic Washer represents a new design that differs from the traditional top load machine. This washer operates without a transmission, motor coupler, belt, basket drive tube, or brake assembly.

NEW COMPONENTS

The washer has the following new components:

Drive Motor—The drive motor is an electronically commutated direct drive 3-phase brush less DC design that moves the impeller/agitator and spin basket without the use of a transmis sion. The motor is comprised of a stator that is bolted to the base of the washer tub and a rotor that is attached to the drive shaft. The motor direction and speed is controlled by the machine/motor controller, and is monitored by a rotor position sensor, (RPS), located on the stator.

Recirculation PumpDrain Pump

Basket—The basket is designed with a tra ditional balance ring at the top and a ﬂotation chamber at the base. The outside surface of the basket is punched to allow lint to catch on the holes during the wash cycle. When the water drains, the lint will be ﬂushed off and out the drain.

Balance Ring

Flotation Chamber

Basket Hub—The basket hub consists of two splined components that engage or disengage based on the position of the basket in the vertical direction. The outer hub component is fastened to the bottom of the basket, while the inner component is attached to the end of the drive shaft.

Basket

Balance Ring

Drive Motor

3-1

Inner Hub

(Drive Shaft)

Continued on the next page.

Outer Hub

(Basket)

As the tub ﬁlls with water, the basket begins to ﬂoat and to rise. The splined hub components now separate, and allow the basket to move independently of the drive shaft.

Tub

Outer Basket Hub Disengages

Water Level Rises & Basket Floats

Inner Hub Free

Drive Shaft

(Drive Motor)

When the tub drains, the basket drops back to it’s original position, and the hub components re-engage, connecting the basket to the shaft, and permitting the basket to spin.

Lid Lock Mechanism—Since this washer does not utilize a brake, a lid lock is used to prevent access during the spin cycles. During the drain and spin portions of the cycle, a lid lock mechanism will lock the lid. The lid locks are based on cycle phase. In general, the lid locks when the basket spins greater than 23 rpm. After main wash, the lid is locked, and remains locked until the end of the cycle. The lid must be closed for the machine to ﬁll, wash, drain, or spin. Magnets in the washer lid close a reed switch in the lid lock. This acts as the lid switch.

Outer Basket Hub Re-engages With Inner Drive Shaft Hub

Water Level Drains & Basket Drops

3-2

WASHER USE

WARNING

NOTE: Your washer model may differ slightly.

STARTING THE WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other ﬂammable ﬂuids.

No washer can completely remove oil.

Do not dry anything that has ever had any type of oil on it (including cooking oils).

Doing so can result in death, explosion, or ﬁre.

The following is a guide to starting your washer. Periodic references to other sections of this manual provide more detailed information.

1. Place a load of sorted clothes into the washer.

•

Load evenly to maintain washer bal ance. Mix large and small items.

Load only to the top of the basket as

•

shown. Overloading can cause poor cleaning. Items should move easily through the wash water.

2. Pour measured powdered or liquid detergent into the detergent dispenser. Do not put detergent directly into the wash tub or onto clothes in the washer.

3-3

3. Add color-safe bleach, (powdered or liquid) to the detergent dispenser, if needed. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent.

4. Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser, if needed. Bleach is automatically dispensed at the proper time during the wash cycle.

Do not overﬁll. Do not dilute. Do not use

•

more than 1 cup (250 mL) for a full load. Use less with a smaller load size.

Follow the garment and the chlorine

•

bleach manufacturer’s directions for proper use.

To avoid spilling, use a cup with a pour

•

ing spout. Do not let bleach splash, drip, or run down into the washer basket.

At the end of the cycle, a small amount

•

of water may be left in the dispenser. This is normal.

NOTE: Use only liquid chlorine bleach

in this dispenser.

5. Pour measured liquid fabric softener into the fabric softener dispenser, if desired.

IMPORTANT: Dilute all fabric softener with

water for a total of 1/2 cup (118 mL).

NOTES:

Use only liquid fabric softener in this

• dispenser.

Do not use fabric softener dispensing

• balls in this washer. Dispensing balls will not operate correctly with this washer.

6. Close the washer lid.

7. Press POWER. This turns on the washer display.

8. Select a Wash Cycle. See “Cycles,” page 3-6.

9. Adjust the Modiﬁers, if desired. See “Modiﬁers,” page 3-8.

10. Select desired Options. See “Options,” page 3-9.

11. Select Delay Wash, if desired. See “Delay Wash,” page 3-9 in the “Modiﬁers” sec tion.

12. Press START. The wash cycle begins, and the display shows the estimated remaining

time. The lid will lock.

NOTE: If you do not press Start within 5

minutes of pressing Power, the washer automatically drains and shuts off.

PAUSING OR RESTARTING THE WASHER

ADD A GARMENT

You can place additional clothing in the wash when the “Add a Garment” status light is glow ing without sacriﬁcing wash performance.

To add a garment or pause the washer at any time:

Do not overﬁll. The dispenser holds

• 1/2 cup (118 mL).

Do not spill or drip any fabric softener

• onto the clothes.

1. Press PAUSE/CANCEL once.

2. Wait until the Lid Lock light turns off, then open the lid.

3. Add items.

3-4

To restart the washer:

1. Close the lid and press START.

2. To unlock the lid after the Add a Garment period, press PAUSE/CANCEL once. Pressing PAUSE/CANCEL twice will can cel the wash cycle.

STOPPING THE WASHER

You can stop the wash cycle and drain the tub by pressing the PAUSE/CANCEL button twice or the Power button once.

CHANGING CYCLES, MODIFIERS AND OPTIONS

You can change Cycles, Modiﬁers and Options anytime before Start is pressed. Not all Modiﬁers and Options are available for all cycles.

A short tone sounds when a change is se-

•

lected.

Three short tones sound if an unavailable

•

combination is selected. The last selection will not be accepted.

CHANGING CYCLES AFTER PRESSING START

CHANGING MODIFIERS AND OPTIONS AFTER PRESSING START

You can change a Modiﬁer or Option anytime before the selected Modiﬁer or Option begins by choosing the desired Modiﬁers and/or Op

tions.

NOTE: An error tone will sound if your selection is unavailable.

TO MANUALLY DRAIN THE WASHER AND SPIN THE LOAD

1. Press PAUSE/CANCEL twice to cancel

the wash cycle and drain the washer.

2. Press POWER.

3. Turn knob to select DRAIN & SPIN.

4. Press START.

When the spin is complete, the lid unlocks. Items can be removed from the washer.

STATUS LIGHTS

These lights show which portion of the cycle the washer is operating. They also indicate when you can add other garments to the wash load.

1. Press PAUSE/CANCEL twice to cancel the cycle. The washer will drain.

2. Press POWER.

3. Select the desired wash cycle.

4. Select the desired Modiﬁers and Op tions.

5. Press START.

The washer restarts at the beginning of the new cycle.

NOTE: If you do not press Start within 5 minutes of pausing the washer, the washer automati cally shuts off.

INDICATOR LIGHTS

An indicator light shows which Cycle, Modiﬁers and Options you have selected.

ESTIMATED TIME REMAINING

When a wash cycle is started, the estimated time remaining for the cycle, including ﬁlls and drains, will be displayed. The time will count down to the end of the cycle.

3-5

CYCLES

Cycle Preset

Minute

Soil Level

Wash/Rinse Temp

ites 73 Heavy Hot/Cold

Super Wash

68 Heavy Hot/Cold

Normal

46 Normal Warm/Cold

Wrinkle Control

46 Medium Warm/Cold

Colors/Jean

s 45 Normal Cold/Cold

Delicate 35 Medium Warm/Cold

Handwash

36 Light Cold/Cold

Rinse & Spin

33 Not

applicable

Not applicable

Spin Only

16 Not

applicable

Not applicable

Turn the knob to choose the right wash cycle for the type of fabrics you are washing. When the knob points to a cycle, the indicator light for the cycle will glow. If the default settings for the Modiﬁers and Options are suitable for your wash load, you may press Start to begin the wash cycle.

PRESET CYCLE SETTINGS

For ease of use, preset cycle settings provide the recommended fabric care settings for each cycle.

To use the preset cycle settings:

1. Press POWER.

2. Select the cycle you want by turning the knob. The preset cycle settings will be displayed (see the following chart).

NOTE: The preset cycle times may vary

slightly depending on your model.

3. Press START. The wash cycle will begin.

* Cycle time in minutes will appear in the display while

you are making selections. The total cycle time will appear, including an estimated time for drain and ﬁll times, once Start is pressed.

NOTE: Load only to the top of the basket. Overloading can cause poor cleaning. See “Starting The Washer,” page 3-3.

WHITES

This cycle introduces liquid chlorine bleach to the load at the proper time for improved whitening of your heavily soiled white fabrics. Cycle combines high-speed wash action and high-speed spin. The default option setting for this cycle is Extra Rinse to thoroughly remove detergent and bleach. For maximum soil and stain removal, liquid chlorine bleach should be used.

3-6

SUPER WASH

HANDWASH

Use this cycle for heavily soiled cotton or sturdy items. Cycle combines high-speed wash action and high-speed spin. Stain Cycle is the default option for this cycle, but it may be turned off. See “Changing Cycles, Modiﬁers and Options,” page 3-5.

NORMAL

Use this cycle for normally soiled cottons and linens, such as sheets, blankets, and towels. This cycle combines medium-high speed wash action and high-speed spin.

WRINKLE CONTROL

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press and blends. This cycle uses medium-speed wash action, a me dium-speed spin and a cool down process to reduce wrinkling.

COLORS / JEANS

Use this cycle for dark or highly dyed natural fabrics such as jeans or other cotton items that may be susceptible to dye loss. This cycle uses low to medium-speed wash action and high-speed spin. For best results use cold or warm water.

DELICATE

Use this cycle to clean lightly soiled special care garments or for items labeled as “Machine Washable Wool.” (Check label instructions to make sure that the garment is washable.) This cycle uses intermittent-low speed wash action and low-speed spin for the gentlest fabric care with less wrinkling.

When washing waterproof items, such as plastic-lined mattress pads, shower curtains, tar paulin (tarps) or waterproof or water-resistant sleeping bags, use the Delicate or Handwash cycle with the lowest spin speed setting avail able for the washer model that you have.

Garments are labeled “Handwash” be cause:

The ﬁber construction may be sensitive to

• wash action.

The fabric contains sensitive dyes that may

• bleed.

NOTE: Some “Handwash” items naturally

shrink when washed. Keep this in mind when you purchase items labeled “Handwash.” Items that shrink should be dried ﬂat. When these items are still wet, “block” them by gently stretching to the original measure ments.

Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. This cycle uses lowspeed wash action and low spin speeds for increased fabric care and less wrinkling.

RINSE & SPIN

Use this option to get a deep rinse followed by a high-speed spin. The time display will include an estimate of how long it will take to ﬁll and drain the washer.

3-7

When to use Rinse & Spin:

Wash Water Temperature Suggested Fabrics

t Whites and pastels

Warm Bright colors

Cold

Colors that bleed or fade

For loads that need rinsing only.

•

For completing a cycle after the power has

• been off.

To use or change Rinse & Spin setting:

1. Turn knob to RINSE & SPIN until the Rinse

& Spin indicator light glows.

2. Press START

SPIN ONLY

An extra drain and spin may help shorten dry ing times for some heavy fabrics or specialcare items. Spin Only may also be used for draining the washer after canceling a cycle or completing a cycle after a power failure.

To use or change Spin Only setting:

1. Turn knob to SPIN ONLY until the Spin

Only indicator light glows.

For most loads, use the time recommended

• in the preset cycle settings.

For heavy soil and sturdy fabrics, press Soil

• Level to select more wash time, if needed.

For light soil and delicate fabrics, press Soil

• Level to select less wash time, if needed.

LOAD SIZE

This washer automatically selects Auto for the water level when the cycle is selected. The Auto feature senses the size of the load and

adds the correct amount of water for the load size. You can also manually change the water level settings.

WASH/RINSE TEMP

Select a water temperature based on the type of load you are washing. Use the warmest wash water safe for fabrics. Follow garment label instructions.

2. Press START.

MODIFIERS

Modiﬁers allow you to further customize the cycles and save energy.

SOIL LEVEL

Soil level (wash time) is preset for each wash cycle. See “Preset Cycle Settings” in “Cycles.” As you press the Soil Level pad, the cycle time (minutes) will increase or decrease in the Esti mated Time Remaining display and a different wash time will appear. To get the minimum wash time, press the pad until the indicator light next to Light Soil Level illuminates. This is the short est wash time available for that cycle.

Warm rinses leave the loads drier and more comfortable to handle than cold rinses. How ever, warm rinses also increase wrinkling. Cold rinses may help with wrinkling and save energy.

TEMPERATURE GUIDE

NOTE: In wash water temperatures colder than

°F (15.6°C), detergents do not dissolve well.

60 Soils may be difﬁcult to remove.

3-8

AUTO TEMP CONTROL

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Delicate Not Available

Handwash Option

Rinse & Spin Not Available

Spin Only Not Available

To change the Delay Wash time:

Auto Temp Control (ATC) electronically senses and maintains a uniform wash and rinse wa ter temperature. ATC regulates incoming hot and cold water and is automatically turned on when a cycle is selected. (See “Preset Cycle Settings,” page 3-6 in “Cycles.”)

ATC is available with Warm/Warm, Warm/Cold and Cold/ Cold settings. The water temperature in the Hot/Cold setting depends on the water temperature at the water inlet faucets.

ATC ensures consistent cleaning.

•

Today’s detergents work well at temperatures

•

above 60°F (15.6°C).

DELAY WASH

You can use the Delay Wash feature to delay the start of a wash cycle for up to 8 hours (de pending on your model).

1. Load the washer and ﬁll the dispensers.

2. Close the washer lid.

•

Press PAUSE/CANCEL.

•

Press DELAY WASH to select the desired delay time.

Press START to begin the countdown.

•

To cancel Delay Wash:

Press START again to begin the cycle right away or press PAUSE/CANCEL twice.

OPTIONS

Use these pads to select the desired options for your wash cycle.

3. Press POWER.

4. Select the desired Cycle, Modiﬁers and Options.

5. Press DELAY WASH. 1H (one hour) will be displayed in the time display window. The indicator light for Delay Wash will glow.

6. For a longer delay time, press DELAY WASH. The Start time will increase by 1-hour steps.

7. Press START. The countdown in hours to the wash cycle will show in the time display window and the indicator light will begin to ﬂash.

NOTE: The Start indicator light will not

ﬂash when Delay Wash is chosen. You must press Start to initiate a countdown for the cycle to begin.

STAIN CYCLE

This option provides enhanced cleaning action for tough stains. The Super Wash cycle automatically includes Stain Cycle. Choosing Stain Cycle will add approximately 10 minutes to a cycle. Stain Cycle should be started on a dry load only and cannot be selected after the tub has started ﬁlling with water.

Stain Cycle may be selected as an option with other cycles. See table for details.

3-9

EXTRA RINSE

PAUSE/CANCEL

An extra rinse can be used to aid in the removal of detergent or bleach residue from garments. This option provides an additional rinse with the same water temperature as the ﬁrst rinse. This is the default rinse setting for the Whites cycle.

PRE SOAK

Use this option for set-in stains and soil that need extra time for removal. Soaking in this washer is different than in a conventional washer. The washer sprays the load with water and detergent at extra-low spin speed followed by a brief pause. This action is repeated. Pre Soak cycles through a series of sprays followed by a pause to allow the detergent to work on the soils. The Pre Soak feature is followed by the selected cycle. Using Pre Soak will extend your wash cycle.

END OF CYCLE SIGNAL VOLUME

The End of Cycle Signal produces an audible sound when the wash cycle is ﬁnished. This signal is helpful when you are removing items from the washer as soon as it stops. Select High, Low, or Off.

OPERATING CONTROLS

Press PAUSE/CANCEL once to pause or stop the washer at any time. Press PAUSE/CAN CEL once to unlock the lid and add a garment. Press START to complete the cycle from where it was stopped. Press PAUSE/CANCEL twice to stop the wash cycle. The washer will then drain and turn off.

LID LOCK

When the Lid Lock status light glows, the washer lid is locked.

NOTE: You must wait until the lid lock light turns off before the lid can be opened.

NORMAL SOUNDS

Your new washer may make sounds your old one didn’t. Because the sounds might be un familiar, you may be concerned about them. These sounds are normal.

DURING WASHING

If you select the Stain Cycle option, you will hear a spin/spray noise at the start of the cycle.

DURING DRAIN

If water is drained quickly from your washer (depending on your installation), you may hear air being pulled through the pump during the end of draining.

POWER

Press POWER to turn the washer on or off.

START

Press START to start your washer after a cycle has been selected. Be sure all desired Modi ﬁers and Options have been selected. The lid must be closed for the washer to start.

DURING WASH AND SPIN

This washer does not have a transmission. The motor provides direct drive for agitation and spin. You will hear sounds that are different from those of a conventional washer.

3-10

WASHER CARE

CLEANING YOUR WASHER

Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.

Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into your washer and run it through a complete cycle using hot water. Select the Super Load Size. Repeat this process if necessary.

Remove any hard water deposits using only cleaners labeled as washer safe.

Cleaning the liquid fabric softener dispenser:

1. To remove the fabric softener dispenser from the agitator, wrap both hands behind the top of the fabric softener dispenser and interlock ﬁngers. Lift up while pulling toward you.

2. Separate the top and base of the dispenser. Rinse all three dispenser parts (the base, the inner cone-shaped cup and the top) under warm water.

3. For ease of assembly, reassemble the dispenser with the parts upside down.

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically in spect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

VACATION, STORAGE, AND MOVING CARE

Install and store your washer where it will not freeze. Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.

Non-use or vacation care:

Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:

Unplug washer or disconnect power.

•

Turn off the water supply to the washer. This

• helps avoid accidental ﬂooding (due to a water pressure surge) while you are away.

IMPORTANT: Be sure the inner cone-

shaped cup is straight and placed com pletely in the top of the dispenser before installing the base.

4. Reinstall the dispenser. Be sure it is completely seated. The rim must be tight to the top of the agitator.

NOTE: To avoid damage to the washer or cloth ing, do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser; it is for liquid fabric softener only.

To winterize washer:

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. Put 1 qt (1 L) of R.V.-type antifreeze in the basket.

4. Run washer on the Rinse & Spin setting

for about 30 seconds to mix the antifreeze and remaining water.

5. Unplug washer or disconnect power.

3-11

To use washer again:

WARNING

To transport the washer:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run the washer using any cycle and a Super Load Size water level to clean the washer and remove the antifreeze, if used. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. If the washer will be moved during freez ing weather, put 1 qt (1 L) of R.V.-type antifreeze in the basket. Run washer on the Rinse & Spin setting for about 30 sec onds to mix the antifreeze and remaining water.

4. Disconnect the drain from the drain sys tem.

5. Unplug the power cord.

6. Place the inlet hoses into the basket.

7. Drape the power cord and drain hose over edge into the basket.

8. Place foam packing ring from the original shipping materials in the top of washer. If you do not have the original foam packing ring, place heavy blankets, towels, etc. into basket opening. Close the lid and put a piece of tape over the lid and down to the front of the washer. Keep lid taped until the washer is placed into the new location.

Reinstalling the washer

1. Follow the “Installation Instructions,” page 2-5 to locate, level and connect the washer.

2. Run the washer using any cycle and a Super Load Size water level to clean the washer and remove the antifreeze, if used. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

3-12

TROUBLESHOOTING

WASHER AND COMPONENTS

Washer displaying code messages

“LF” (Washer is taking too long to ﬁll)

•

Check the following: Are the water inlet hoses kinked or

clogged? Are the water inlet valve screens clear? Press PAUSE/CANCEL to clear display. Is the drain hose installed properly? See

“Connect the Drain Hose,” page 2-5.

“Ld” (Washer is taking too long to drain

•

water from the wash tub)

Check the following: Is the drain hose kinked or clogged? Is the drain hose installed properly? See

“Connect the Drain Hose,” page 2-5. Press

PAUSE/CANCEL to clear display.

“uL” (Unbalanced Load)

•

If the load is unbalanced, the washer will

display this code while running an imbal

anced load correction routine at the end of

the wash cycle and before the ﬁnal spin. If

the code remains and the wash cycle dial

is ﬂashing after the recovery routine has

stopped, open lid and redistribute the load.

Close lid and press START.

“oL” (Over Load)

•

Is the washer overloaded? The washer has

attempted to ﬁll and begin the wash cycle.

If the washer is overloaded, it will drain any

water and detergent that was added dur

ing the ﬁll. To correct the overload, remove

several items and add detergent. Close lid

and press START.

“Sd” (Suds Detected)

•

Did you add too much detergent? Always measure detergent. Follow detergent

manufacturer’s directions.

If excessive suds are detected, the washer

will display this code while running a suds reduction correction routine at the end of the wash cycle. The suds reduction routine removes extra suds and assures proper rinsing of your garments. If the code remains and the wash cycle dial is ﬂashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press START. Do not add detergent.

“lid” (Lid Opened)

•

Is the lid open? Close the lid to clear the

display.

“HC” (Cold and Hot hoses switched)

•

This code will appear at the end of the wash

cycle to indicate that the cold and hot water inlet hoses are switched. If an error code

does not appear but you are experiencing poor washing performance, check to see whether the inlet hoses are reversed. See “Connect the Inlet Hoses,” page 2-6.

“dL” (Door/Lid cannot lock)

•

Indicates lid is not locked. Check for items

caught in the lid keeping it from closing. Press PAUSE/CANCEL once to clear the code.

“dU” (Door/Lid cannot unlock)

•

Is there excessive weight on the lid, such as

a basket of laundry? Excessive weight will keep the lid from unlocking. Press PAUSE/ CANCEL once to clear the code.

F _ _ “F##” code

•

Press PAUSE/CANCEL once to clear code.

Press START. If code appears again, call for service.

3-13

Noisy, vibrating, off-balance

Is the washer level? Does the washer rock

• when pushed against the corners?

The washer must be level. The front and rear

feet must be in ﬁrm contact with the ﬂoor. Check that the locknuts are tightened. See “Level the Washer,” page 2-8.

•

Is the ﬂoor ﬂexing, sagging or not level?

Flooring that ﬂexes or is uneven can con

tribute to noise and vibration of the washer.

˝ (1.9 cm) piece of plywood under the

A 3/4 washer will reduce the sounds. See “Loca tion Requirements,” page 2-2.

Is the load balanced?

•

Evenly distribute the load in the washer

basket and make sure the height of the load does not exceed the top row of basket holes. See “Starting The Washer,” page 3-3.

•

Do you hear clicking or other noises when the cycle changes from washing to drain ing or spinning?

When the drive system shifts or the washer

basket settles between cycles you may hear noises that are different from your previous washer. These are normal washer noises.

Is the washer gurgling or humming?

•

When the washer drains, the pump will make

a continuous humming with periodic gurgling or surging sounds as the ﬁnal amounts of water are removed. This is normal.

Are you washing a small load?

•

You will hear more splashing sounds when

washing small loads. This is normal.

•

The washer basket moves while wash ing.

This is normal.

Washer leaks

Are the ﬁll hoses tight?

•

Are the ﬁll hose washers properly seated?

Check both ends of each hose. See “Connect

the Inlet Hoses,” page 2-6.

•

Did you pull the drain hose from the washer cabinet and install it in a standpipe

or laundry tub?

The drain hose should be pulled from the

washer cabinet and secured to the drainpipe or laundry tub. See “Connect The Drain Hose,” page 2-5, and “Secure the Drain Hose,” page 2-7.

Is the sink or drain clogged?

•

Sink and drainpipe must be able to carry

away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink.

•

Is water splashing off the tub ring or the load?

The wash load should be balanced and not

overloaded. If the wash load is unbalanced or overloaded, incoming water can deﬂect off the load.

Is the washer properly installed?

•

The washer must be level. The feet should

be properly installed and the nuts tightened. See “Level the Washer,” page 2-8.

•

Was the cycle interrupted and then the Stain Cycle option selected?

The Stain Cycle option should be started

on a dry load only. The Stain Cycle option cannot be selected after the tub has started ﬁlling with water.

•

Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.

3-14

Dispenser operation

WARNING

Are the laundry additives in the correct

•

dispensers?

Add the correct amounts of detergent (pow-

dered or liquid), liquid chlorine bleach, or fabric softener to the correct dispenser. You can add powdered or liquid color-safe bleach to the detergent dispenser. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine bleach in the bleach dispenser.

•

Is there water remaining in the bottom of a dispenser? Did the dispenser drain properly?

A small amount of water may be left in a

dispenser at the end of the cycle. This is normal.

•

Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)?

Add powdered or liquid color-safe bleach

directly to the detergent dispenser. Do not use the chlorine bleach dispenser for colorsafe bleach.

•

Is the fabric softener dispenser clogged?

Clean the fabric softener dispenser. See

“Washer Care,” page 3-11.

WASHER OPERATION

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Washer won’t ﬁll, rinse or agitate; washer

stops

Is the power cord plugged into a grounded

• 3 prong outlet?

Plug power cord into a grounded 3 prong

outlet.

Are you using an extension cord?

•

Do not use an extension cord.

Is there power at the plug?

•

Check electrical source or call electrician.

•

Is the indicator on the Cycle control knob properly lined up with a cycle?

Turn the Cycle control knob to the right

slightly.

•

Are the water inlet valve screens clogged?

Turn off the water and remove inlet hoses

from the washer. Remove any accumulated ﬁlm or particles. Reinstall hoses, turn on water and check for leaks.

•

Are the hot and cold water faucets turned on?

Turn on the water.

3-15

Is the water inlet hose kinked?

•

Straighten the hoses.

•

Does the water level seem too low, or does the washer appear to not ﬁll com pletely?

The Auto Water Level feature senses the size

of the load and adds the correct amount of water for the load size. A different water level may be selected by pressing LOAD SIZE.

•

Are you using Auto Water Level?

The Auto feature senses the size of the load

and adds the correct amount of water for the load size.

•

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If

the problem continues, call an electrician.

•

Is the washer in a normal pause in the cycle?

The washer may pause during certain cycles.

Allow the cycle to continue.

Is the washer overloaded?

•

Wash smaller loads. See “Starting The

Washer,” page 3-3 for maximum load size.

Washer continues to ﬁll or drain, or the

cycle seems stuck

Is the top of drain hose lower than the

•

control knobs on washer?

The top of the drain hose must be at least

39˝ (99 cm) above the ﬂoor. See “Drain System,” page 2-3.

•

Does the drain hose ﬁt too tightly in the standpipe, or is it taped to the stand pipe?

The drain hose should be loose yet ﬁt se-

curely. Do not seal the drain hose with tape. The hose needs an air gap. See “Installation Instructions,” page 2-5.

Washer won’t drain or spin; water remains

in washer

Is the drain hose clogged, or the end of

• the drain hose more than 96 above the ﬂoor?

See “Drain System,” page 2-3.

Is the lid open?

•

The lid must be closed during operation. The

washer will not operate with the lid open.

˝ (244 cm)

Is there oversudsing?

•

Cancel the current cycle. Select SPIN ONLY

to drain the load. Re-select your desired cycle and press START. Do not add detergent. Use cold water.

Is the lid open?

•

The lid must be closed during operation. The

washer will not operate with the lid open.

•

Did you add more items to the load once the washer started?

Once the load is wet, there may appear to be

space for more items. Do not add more than 1 or 2 garments after the cycle has started. For best results determine load size with dry items only.

Wash/Rinse temperature

Are the hot and cold water inlet hoses

• reversed?

If the hot and cold water inlet hoses are re-

versed, the washer will display an “HC” error code at the end of the cycle. If an error code does not appear but you are experiencing poor washing performance, check to see whether the inlet hoses are reversed. See “Connect the Inlet Hoses,” page 2-6.

Are you washing many loads?

•

As your frequency of loads washed increases,

the water temperature may decrease for hot and warm temperatures. This is normal.

3-16

Do you have an ENERGY STAR® qualiﬁed

• washer?

The wash water temperatures may feel cooler

to you than those of your previous washer. This is normal.

•

Does the wash water temperature feel lower than usual?

As washing progresses, the wash tempera-

ture will decrease slightly for hot and warm washes. This is normal.

To reduce wrinkling, the warm rinse is regu

lated to be cooler than the warm wash.

Did you use a cold rinse?

•

Cold rinses leave loads wetter than warm

rinses. This is normal.

Did you wash an extra large load?

•

A large unbalanced load could result in a

reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes.

Residue or lint on load

Did you sort properly?

•

Excessive sudsing

Is there excessive sudsing?

•

Always measure detergent. Follow deter-

gent manufacturer’s directions. If you have very soft water, you might need to use less detergent.

•

Was the cycle interrupted and then the Stain Cycle option selected?

The Stain Cycle option should be started

on a dry load only. The Stain Cycle option cannot be selected after the tub has started ﬁlling with water.

Cycle did not run Stain Cycle option

Did you select the Stain Cycle option?

•

The Stain Cycle option must be selected for

it to be included in a wash cycle. The Stain Cycle option should be started on a dry load only. Stain Cycle cannot be selected after the tub has started ﬁlling with water.

The Stain Cycle option is a default in the

Super Wash cycle and may be added to other cycles.

CLOTHING CARE

Sort lint givers (towels, chenille) from lint

takers (corduroy, synthetics). Also sort by color.

Did you overload the washer?

•

The wash load must be balanced and not

overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if the washer is overloaded. Wash smaller loads. See “Starting The Washer,” page 3-3 for maximum load size.

Did you use enough detergent?

•

Follow detergent manufacturer’s directions.

Use enough detergent to hold the lint in the water.

Did you line dry your clothing?

•

If so, you can expect some lint on the clothing.

The air movement and tumbling of a dryer removes lint from the load.

•

Was paper or tissue left in pockets? Is your water colder than 60°F (15.6°C)?

•

Wash water colder than 60°F (15.6°C) may

not completely dissolve the detergent.

•

Did you use the proper Soil Level and Wash Cycle for the load?

Load too wet

Did you use the right cycle for the load

• being washed?

Select a cycle with higher spin speed.

Reducing wash time (duration) and wash

speed are ways to reduce lint.

•

Did you add detergent to the dispenser?

For best results, use the dispenser to dis

solve the detergent.

3-17

Load is wrinkled, twisted or tangled

Did you unload the washer promptly?

•

Unload the washer as soon as it stops.

•

Did you use the right cycle for the load being washed?

To reduce wrinkling, tangling and twisting,

select a cycle with low wash and spin speeds, such as Delicate or Handwash/Wool.

Did you overload the washer?

•

Did you use enough detergent, or do you have hard water?

Use more detergent for washing heavy soils

in cold or hard water. Water temperature should be at least 60 dissolve and work properly. For best perfor mance, use the detergent manufacturer’s recommended amounts.

•

Did you follow the manufacturer’s direc tions when adding detergent and fabric softener?

°F (15.6°C) for soap to

The wash load must be balanced and not

overloaded. Loads should move freely during washing to reduce wrinkling, tangling and twisting.

•

Was the wash water warm enough to relax wrinkles?

If safe for the load, use warm or hot wash

water. Use cold rinse water.

•

Are the hot and cold water hoses re versed?

A hot rinse followed by spin will cause wrin-

kling. Check that the hot and cold water hoses are connected to the correct faucets. If the hot and cold water inlet hoses are reversed, the washer will display an “HC” error code at the end of the cycle. If an error code does not appear but you are experiencing poor washing performance, check to see whether the inlet hoses are reversed. See “Connect the Inlet Hoses,” page 2-6.

Measure detergent and fabric softener. Use

enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.

•

Is there above average iron (rust) in water?

You may need to install an iron ﬁlter.

•

Did you add detergent to the dispenser?

For best results, use the dispenser to dis

solve the detergent.

•

Did you add fabric softener directly to the load?

Use your fabric softener dispenser. Do not

drip fabric softener onto clothes.

•

Did you use a fabric softener dispensing ball?

Use the fabric softener dispenser provided

with the washer. Dispensing balls will not operate correctly with this washer.

Stains, gray whites, dingy colors

Did you properly sort the load?

•

Dye transfer can occur when mixing whites

and colors in a load. Sort dark clothes from whites and lights.

•

Was the wash temperature too low?

Use hot or warm washes if safe for the load.

Make sure your hot water system is adequate to provide a hot water wash.

Did you unload the washer promptly?

•

To avoid dye transfer, unload the washer as

soon as it stops.

•

Did you add detergent, chlorine bleach or fabric softener too late in the cycle?

Detergent, chlorine bleach, and fabric soft-

ener should be added to the dispensers before starting the washer.

3-18

Garments damaged

Were sharp items removed from pockets

• before washing?

Did you overload the washer?

•

The wash load must be balanced and not

overloaded. Loads should move freely during washing.

Empty pockets, zip zippers, snap or hook

fasteners before washing to avoid snagging and tearing of load.

•

Were strings and sashes tied to avoid tangling?

Straps and strings can easily become en-

tangled in the load, causing strain on seams and tearing.

•

Were items damaged before washing?

Mend rips and broken threads in seams

before washing.

Did you add chlorine bleach properly?

•

Do not pour chlorine bleach directly onto load.

Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than the manufacturer’s recommended amount for a full load.

•

Did you follow the garment manufactur er’s care label instructions?

3-19

— NOTES —

3-20

COMPONENT ACCESS

This section instructs you on how to service each component inside the Bravos™ Automatic Washer. The components and their locations are shown below.

COMPONENT LOCATIONS

CONSOLE & TOP CABINET COMPONENTS

User Interface Board & Encoder

Power Supply Cord

Water Inlet/ Dispenser Valve Assy.

Lid Lock

Detergent Dispenser

Liquid Bleach

Dispenser

DISPENSER & BASKET COMPONENTS

Lid Hinge

Fresh Fill

Inlet Valve

Right

Tub Ring

Machine/Motor Control & Pressure Transducer

Agitator

Bottom Of Tub

Basket

Tub

Drive Motor

Drain Pump

Recirculation Pump

BOTTOM COMPONENTS

4-1

REMOVING THE ENCODER AND

WARNING

THE USER INTERFACE BOARD

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

1. Unplug washer or disconnect power.

2. Remove the three hex-head mounting screws from the rear of the console.

4. Pull the knob off the control shaft.

Control Knob

5. Unhook the user interface (UI) wire harness from the cover clips.

6. Remove the three screws from the UI board cover.

Console Screws

3. Lift the console off the cabinet and disconnect the user interface board cable connector at machine/motor control con nector P11.

7. Using a flat-blade screwdriver, pry the two locking tabs out, and unclip and re move the UI cover from the console.

Wire Harness Clips 3 Screws

UI Cover

Pry Out On

Locking Tab

UI Connector P11

4-2

8. To remove the encoder, lift the locking

Remove

tab, and turn the encoder to the left (coun terclockwise) as far as it will go, then lift the encoder straight up so that the shaft slides out of the rubber console seal, and remove it from the console. NOTE: Do not flex the encoder ribbon cable wires at the user interface board or they could break.

NOTE: Before you can remove the user in-

terface board, you must first remove the en coder.

9. To remove the user interface board:

a) Remove the encoder (see step 8).

b) Using a flat-blade screwdriver, carefully

pry the front edge of the user interface board up, then pull the board forward, and remove it from the console.

Encoder Wires

Encoder

Locking Tab

User Interface Board

Pry Up Edge Of Board

REASSEMBLY NOTE: When you reinstall the encoder, make sure that the rubber seal does not become dislodged when installing the encoder shaft, or else water can leak into the console area.

Console Seal

Lift Locking Tab

Rear Of Console

Pull Shaft From Seal

4-3

REMOVING THE WATER INLET/ DISPENSER VALVE

WARNING

ASSEMBLY, POWER SUPPLY CORD, AND

MACHINE/MOTOR CONTROL & PRESSURE TRANSDUCER

Red

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

1. Unplug washer or disconnect power.

2. Turn off the water supply.

3. Remove the console from the top of the washer (see page 4-2 for the procedure).

Power Supply Cord Machine/Motor Control

Water Inlet/Dispenser Valve Assembly

Violet

Yellow Thermistor

Water Inlet/Dispenser Valve Assembly

d) Tape the washer lid closed.

e) Using a putty knife, press and unhook the

two front top locks. The top locks are ap proximately 6-1/2 of the washer.

Tape Lid

Lift Top

˝ from the outside edge

Press Top Lock

Violet

White

Tape Lid

6-1/2˝

4. To remove the water inlet/dispenser

valve assembly (see the top right pho to):

a) Disconnect the hot and cold water

hoses from the water inlets.

b) Release the locking tab and discon

nect the wire connectors from the wa ter inlet/dispenser valve assembly so lenoid terminals.

c) Release the locking tab and discon

nect the wire connector from the thermistor.

4-4

f) Loosen the clamps and remove the three

hoses going to the water inlet/dispenser valve assembly.

Water Inlet/Dispenser Valve Hoses

g) Lower the cabinet top.

h) Slide the power supply cord strain relief

out of the housing and move it away from the valve assembly.

i) Remove the two hex-head screws from

the water inlet/dispenser valve assem bly, and remove the assembly from the washer.

Strain Relief

Screw

5. To remove the power supply cord:

a) Disconnect the power supply cord con-

nector from the machine/motor control.

b) Remove the hex-head screw from the

green ground wire.

c) Slide the power supply cord strain re

lief out of the housing and remove the cord.

Power Supply

Strain Relief

Ground Screw

Cord Connector

6. To remove the machine/motor control

& pressure transducer:

a) Disconnect the nine wire connectors

from the control.

b) Pull the pressure transducer tube off

the fitting on the control. c) Remove the hex-head mounting screw. d) Lift the front of the control, slide it out

from under the clips at the back, and

remove it.

P4 P13 P5

P9 P10

Screw

Water Inlet/Dispenser Valve Assembly

4-5

Machine/Motor

Control

Screw

Pressure Transducer Tube

P12

P11

REMOVING A DISPENSER, THE

WARNING

FRESH FILL INLET VALVE, AND THE LID LOCK

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

1. Unplug washer or disconnect power.

2. Raise the washer lid.

Pry Out Tab

Dispenser Cover

Dispensers

NOTE: The removal procedure for the dispensers is the same so only one will be shown removed.

3. To remove a dispenser:

a) Use a small screwdriver and pry out

on the dispenser cover tabs while you lift the cover off the dispenser (see the top right photo).

b) Squeeze the bottom of the dispenser,

and release the hooked segments at the top of the dispenser from the cabi net, then push the dispenser out of its cutout.

Hook

4-6

c) Raise the cabinet top (see page 4-4

for the procedure).

d) Loosen the clamp and disconnect the

end of the dispenser hose from its water inlet/dispenser valve connector. NOTE: The dispenser hoses are permanently attached to the dispenser. They are not intended to be removed.

Dispenser Hoses

4. To remove the fresh fill inlet valve:

a) Raise the cabinet top (see page 4-4 for

the procedure).

c) Remove the screw from the fresh fill

inlet valve and remove the valve as

sembly.

Fresh Fill Inlet Valve Screw

Valve Hose

5. To remove the lid lock:

a) Raise the cabinet top (see page 4-4 for

the procedure). b) Remove the two hex-head screws from

the lid lock and remove the lock. c) Cut the indicated cable standoff from

the cabinet top. d) Unclip the lid lock cable from the cabi

net top flange.

Lid Lock

Fresh Fill Inlet Valve

b) Loosen the clamp and disconnect the

end of the fresh fill inlet valve hose from its water inlet/dispenser valve connector (see the top right photo). NOTE: The fresh fill inlet valve hose is permanently attached to the inlet. It is not intended to be removed.

Lid Lock Screws

Cable Standoff

Continued on the next page.

Clips

4-7

e) Disconnect the lid lock cable connector

from the machine/motor control con nector at P12.

f) Pull the end of the lid lock cable from

the control, and remove the lid lock and cable assembly from the washer.

Lid Lock Connector P12

4-8

REMOVING THE LID AND A LID HINGE

WARNING

Electrical Shock Hazard

b) Pull the two hinge pins out of the lid,

and remove the pins and the lid from

the washer.

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

1. Unplug washer or disconnect power.

2. Remove the console from the top of the washer (see page 4-2 for the procedure).

Top Lid Hinge Screws

3. To remove the lid:

a) Raise the lid and remove the two hinge

pin screws from both sides.

Remove Lid

Hinge Pin

Pull Out

4. To remove a lid hinge:

a) Remove the lid (see step 3).

b) Remove the top hex-head screw from

the hinge you are removing.

Washer Lid

Lid Hinge

Pin Screws

4-9

Top Hinge Screw

c) Raise the cabinet top (see page 4-4

for the procedure).

Lid Hinges

d) Remove the bottom hex-head screw

from the lid hinge and remove the hinge (right lid hinge is shown below).

Bottom Lid

Hinge Screw

4-10

WARNING

REMOVING THE BASKET & BASKET HUB

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

1. Unplug washer or disconnect power.

2. Raise the cabinet top (see page 4-4 for the procedure).

3. To remove the basket:

a) Pull the liquid fabric softener dispens

er off the top of the agitator.

c) Using a ratchet with a 7/16

and a 12

˝ extension, remove the hex-

˝ socket

head bolt from the agitator, then lift the top half of the agitator out of the washer.

Agitator (Top Half)

Agitator Bolt

Fabric Softener

Dispenser

b) Pull the barrier cap out of the agitator

and remove it.

Barrier Cap

d) Pull the bottom half of the agitator

straight up and off the drive motor shaft and remove it.

Agitator (Bottom Half)

Continued on the next page.

4-11

e) Loosen the clamp and pull the recircu-

lation hose off the tub ring.

f) Pry out and unsnap the tub ring tabs

from the tub and remove the tub ring.

Recirculation Hose

g) Lift the basket out of the washer.

4. To remove the basket hub, remove the

six screws, and lift the hub and motor drive gear from the basket.

Ring Tabs

Drive Gear

Basket Hub Screws

Basket Hub

4-12

REMOVING THE DRAIN AND RECIRCULATION PUMPS

WARNING

6. To remove the drain pump:

a) Loosen the clamps and pull the inlet

and outlet drain hoses off the pump. Note that there is a tab on the outlet connector that fits into a slot in the hose.

b) Remove the three 5/16˝ hex-head

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

screws from the drain pump and re move the pump from the tub.

Slide Pump Hose Onto Connector With Tab Into Hose Slot

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses from the rear of the washer, and remove the end of the drain hose from the stand pipe or laundry tub.

4. Tape the washer lid closed.

5. Carefully lay the washer on its front panel. Place padding on the floor to protect the surfaces.

Drain Pump Recirculation Pump

Outlet Hose

Inlet Hose

Drain Pump Screws

c) Open the wire cover on the pump and

disconnect the 2-wire connector from the terminals.

4-13

Wire Connector

Cover

Continued on the next page.

7. To remove the recirculation pump:

a) Loosen the clamps and pull the recir

culation hoses off the pump. Note that there is a tab on the outlet connector that fits into a slot in the hose.

b) Remove the three 5/16˝ hex-head

screws from the recirculation pump and remove the pump from the tub.

c) Disconnect the 2-wire connector from

the recirculation pump terminals.

Slide Pump Hose Onto Connector With Tab Into Hose Slot

Outlet Hose

Inlet Hose

Recirculation Pump Screws

Wire Connector

4-14

REMOVING THE DRIVE MOTOR & ROTOR POSITION SENSOR

WARNING

6. Use a 1/4˝ Allen wrench and loosen the

rotor mounting screw as far as it will go (the screw is captive and cannot be re moved from the rotor). The rotor is seated on the splined tub shaft. Rock the rotor back and forth and pull it off the shaft so it contacts the screw washer-head, then

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

further loosen the screw. Do this until the rotor is removed from the shaft.

Failure to do so can result in death or electrical shock.

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses from the rear of the washer, and remove the end of the drain hose from the stand pipe or laundry tub.

4. Tape the washer lid closed.

5. Carefully lay the washer on its front panel. Place padding on the floor to protect the surfaces.

Rotor

Rotor Screw

7. Pull the two wire standoffs out of the tub holes.

8. Remove the four 3/8˝ bolts from the drive motor stator assembly.

9. Pull the shield and the stator with the two round spacers (front and back) off the tub.

Shield

Standoffs

Drive Motor

4-15

Drive Motor Stator Bolts

Stator

Front Spacer

Continued on the next page.

10. Disconnect the power connector from the stator terminals.

11. Disconnect the wire standoff and edge connector from the rotor position sensor cover.

Wire Standoff

Edge Connector

Power

Connector

Rotor Position Sensor Cover

Rotor Position Sensor Cover Tab Indents

REASSEMBLY NOTE: When you reinstall the drive motor rotor over the stator assembly, do not grip the rotor housing around the rear edge with your fingers. The magnets around the rotor housing are very strong, and they will pull the rotor into the stator coil magnets when the rotor magnets come within their magnetic field. Keep your fingers along the outside of the rotor housing and away from the rear edge when you are installing it on the stator assembly.

12. Pry up on the two locking tabs and pull the rotor position sensor cover off the stator housing.

NOTE: In the top right

photo, there are two indents on the hous ing to mark where the rotor position sen sor cover is installed. Be sure to snap the two tabs on the rotor position sensor cov er into these indents when you reinstall it on the stator assembly.

Rotor Position Sensor Cover

Pry Up

Tab

Pry Up

Tab

Drive Motor Stator Assembly

4-16

Drive Motor Rotor Assembly

REMOVING THE TUB

WARNING

Electrical Shock Hazard

Disconnect power before servicing.

Keep Suspension Ball Slot Parallel With Rod

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses from the rear of the washer, and remove the end of the drain hose from the stand pipe or laundry tub.

4. Remove the basket from the washer (see page 4-11 for the procedure).

NOTE: Have a shop cloth handy to clean off any grease from your hands.

5. Remove the four suspension rod assemblies from the washer. To remove a rod assembly:

a) Grasp the rod several inches below

the suspension ball, and lift the rod so the hooked end is free of the ball (see the top right photo).

c) Reach down along the side of the

tub, and press in on the suspension rod holder locking tabs, then push the holder out of the tub opening.

Tabs

Suspension Rod Holder

d) Position the suspension rod through

the slot in the tub opening, and remove the rod assembly from the washer. NOTE: Unsnap the wire holder from the right rear suspension rod before removing it.

b) Rotate the suspension ball so that the

slotted side is parallel with the hooked end of the rod, and slide the rod out of the ball. Keep the ball in its holder.

Suspension Rod Slot

Continued on the next page.

4-17

6. At the right rear corner of the washer, reach down and pull the pressure trans ducer tube off the tank.

11. Pull the tub out of the bottom of the washer.

12. Remove the two 5/16˝ hex-head screws

from the counterbalance weight and re move the weight from the tub.

Pressure Transducer Tube

7. Lower (do not latch) the top of the cabi net.

8. Carefully lay the washer on its front panel. Place padding on the floor to protect the surfaces.

9. Remove the drain and recirculation pumps (see page 4-13 for the procedures).

10. Remove the drive motor (see page 4-15 for the procedure).

13. Loosen the clamps and remove the recir culation and drain hoses from the tub.

14. Remove the hex-head clamp screw from the recirculation outlet hose extension, and remove the extension from the side of the tub.

Recirculation Outlet Hose Extension

Washer Tub

4-18

Drain Hose

Recirc. Hose

Counterbalance Weight

ACCESSING THE PRESSURE TRANSDUCER TUBING,

WARNING

RECIRCULATION TUBE, AND DRAIN PUMP HARNESS

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

The following procedure allows you to access the following components for service by re moving the rear panel:

Drain Pump Harness

•

Pressure Transducer Tubing

•

Recirculation Tube

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses from the rear of the washer, and remove the end of the drain hose from the stand pipe or laundry tub.

Rear Panel

Screw (1 of 8)

Pressure Transducer Tubing Retainer Screw

4. Remove the eight screws from the rear panel and remove the panel (see the top right photo).

Pressure Transducer Tubing

4-19

Recirculation Tube

Drain Pump Harness Retainer Screw

— NOTES —

4-20

COMPONENT TESTING

WARNING

THERMISTOR RESISTANCE

Temperature Resistance

(

40°F (4.4°C) 26–27.5 k Ω

Ω

50°F (10°C) 19–20.5 k

Ω

60°F (16°C) 15–15.7 k

Ω

70°F (21°C) 11.7–12.2 k

Ω

80°F (27°C) 9.1–9.5 k

Ω

90°F (32°C) 7.2–7.6 k

Ω

100°F (38°C) 5.6–5.9 k

Ω

110°F (44°C) 4.6–4.9 k

Ω

120°F (49°C) 3.6–3.8 k

Ω

130°F (55°C) 2.9–3.1 k

Ω

140°F (60°C) 2.4–2.6 k

Ω

)

Before testing any of the components, perform the following checks:

•

The most common cause for control failure is corrosion on connectors. Therefore, dis connecting and reconnecting wires will be necessary throughout test procedures.

All tests/checks should be made with a

•

VOM or DVM having a sensitivity of 20,000 ohms-per-volt DC, or greater.

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

Check all connections before replacing

• components, looking for broken or loose wires, failed terminals, or wires not pressed

into connectors far enough.

Resistance checks must be made with

• power cord unplugged from outlet, and with wiring harness or connectors discon

nected.

WATER INLET/ DISPENSER VALVE ASSEMBLY

Detergent Dispenser

Fresh Fill

Inlet Valve

Refer to page 4-4 for the procedure for accessing the water inlet/dispenser valve as sembly.

1. Unplug washer or disconnect power.

2. Disconnect the wire connector from the

component under test.

Bleach Dispenser

3. Set the ohmmeter to the R x 1 scale.

4. Water Inlet / Dispenser Solenoids: Touch

the ohmmeter test leads to each of the water inlet/dispenser valve solenoid termi

nals. The meter should indicate between 700 and 900

Ω. If the reading is outside

this range, replace the valve assembly.

5. Thermistor: Touch the ohmmeter test leads to the thermistor terminals. The

Thermistor

Hot & Cold

Water Inlet Valves

meter should indicate as shown in the following chart.

5-1

Electrical Shock Hazard

WARNING

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

DRAIN PUMP

Terminals

Refer to page 4-13 for the procedure for accessing the drain pump.

1. Unplug washer or disconnect power.

2. Disconnect the wire connector from the drain pump terminals.

3. Set the ohmmeter to the R x 1 scale.

4. Touch the ohmmeter test leads to each of the drain pump terminals. The meter should indicate between 10.5 and 14

Ω.

RECIRCULATION PUMP

Terminals

Refer to page 4-13 for the procedure for accessing the recirculation pump.

1. Unplug washer or disconnect power.

2. Disconnect the wire connector from the recirculation pump terminals.

3. Set the ohmmeter to the R x 1 scale.

4. Touch the ohmmeter test leads to each of the recirculation pump terminals. The me ter should indicate between 30 and 38

Ω.

5-2

LID LOCK RESISTANCE

Component

Resistance

Unlocked

Resistance

Locked

Contacts Measured

Motor Winding 35 ±5 Ω 35 ±5 Ω P12-2 P12-3 Lock Switch -

Home

0 Ω

Open Circuit

P12-1

P12-4

Lock Switch Lock

Open Circuit 0 Ω P12-7

Lock Switch Lid

Lid Closed = 0 Ω

Lid Open = Open Circuit

P12-5

Electrical Shock Hazard

WARNING

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

LID LOCK

Refer to page 4-6 for the procedure for accessing the lid lock.

1. Perform the Manual: Door Lid Switch and Manual: Door Lid Lock tests on page 6-7.

2. Remove the console to access the ma chine/motor control assembly (see “Ac cessing & Removing the Electronic As semblies” on page 6-15).

3. Visually check that the P12 connector is inserted all the way into the machine/mo tor control.

If visual check passes, go to step 4.

•

If visual check fails, reconnect P4 and repeat step 1.

4. Unplug washer or disconnect power.

5. Check the lid lock motor winding and switches by removing P12 from the ma chine/motor control, and checking the resistance values shown in the following Lid Lock Resistance table.

•

If resistance values are good, go to step 6.

If switch measurements do not match

•

the values shown in the table for unlocked (or locked) conditions, a prob lem exists in the door lid lock. Replace the door lid lock.

6. If the Manual: Door Lid Switch or Manual: Door Lid Lock tests in step 1 failed, then the machine/motor control has failed:

Replace machine/motor control as-

•

sembly. Perform the Manual: Door Lid Switch

•

and Manual: Door Lid Lock tests in step 1 to verify repair.

5-3

Electrical Shock Hazard

WARNING

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

DRIVE MOTOR STATOR

3 Terminals

Refer to page 4-15 for the procedure for accessing the drive motor.

1. Unplug washer or disconnect power.

2. Disconnect the wire connector from the drive motor terminals.

3. Set the ohmmeter to the R x 1 scale.

4. Touch the ohmmeter test leads to any two of the three drive motor terminals. The meter should indicate 31

Ω.

5-4

DIAGNOSTICS & TROUBLESHOOTING

DISPLAY

(Saved Code)

EXPLANATION AND RECOMMENDED PROCEDURE

(F30)

Long Fill

LF flashes when the water level does not change for a period of time on OR water is present but control does not detect

the water level changing.

• Is water supply connected and turned on?

•

Are hose screens plugged?

• Is water water siphoning out of the drain hose? Check for proper drain hose installation.

• Is the pressure hose connection from the tub to the machine/motor control pinched or plugged?.

• See TEST #2.

(F32)

Long Drain

Ld flashes when the water level does not change after the drain pump is on.

• Is the drain hose or the drain pump clogged?

• Is the drain hose height greater than 96˝ ?

• Is the pressure hose connection from the tub to the machine/motor control pinched or plugged?

• Is the pump running? If not, see TEST #7.

(none)

Unbalanced Load

uL is displayed when the machine/motor control detects an off-balance load, and is steady on while the washer runs a

mini-cycle to rebalance the load.

• Display clears if mini-cycle successfully rebalanced the load.

• If the mini-cycle is unsuccessful, uL will flash until the door lid is opened, allowing the customer to view and redistribute

the load.

(F70)

Overloaded

oL flashes when the machine/motor control detects a load size that exceeds the washer’s capacity OR basket can not

disengage. This may signify:

• Load size exceeds washer capacity. Remove excess laundry, then restart cycle.

• Mechanical friction on drive mechanism, mot allowing the basket to disengage.

(F71)

Suds Detection

Sd is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady

on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the cycle ends and Sd flashes in the display. This may signify:

• Excessive detergent usage.

• Load is bunched or twisted around agitator.

• Basket cannot engage during drain step.

• Mechanical friction on drive mechanism, not allowing basket to engage.

WARNING

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

DISPLAY FAULT / ERROR CODES

Electrical Shock Hazard

6-1

Continued on the next page.

(F81)

Open/Close Door Lid

Lid flashes when the following conditions occur:

• User presses START with lid open.

• User presses START after 2 consecutive machine cycles without opening lid.

• The machine/motor control cannot detect the lid switch opening and closing properly.

• See TEST #8.

• See TEST #5.

(none)

Pump Out (lid opened)

Po flashes when drain pump begins pumping out water from tub upon activation by the door lid having been left open for

more than 10 minutes.

• Close door lid to stop drain pump.

If drain pump turns on when there is no water in tub,

Hot, Cold Reversed

HC flashes when the hot and cold inlet hoses are reversed.

• Make sure inlet hoses are connected correctly.

• If hoses are connected correctly, Automatic Temperature Control may be stuck in low resistance range.

(F80, 82, 84, 85)

Door Lock Failure

dL flashes if the following conditions occur:

• Door lid is not closed completely due to interference.

• Wash media buildup is preventing the lock bolt from extending.

• Check for lock interference with lid or lock bezel.

• Machine/motor control detects open door lid switch when attempting to lock.

• Machine/motor control cannot determine if door lid is in a locked state.

• See TEST #8.

(F83)

Door Unlock Failure

dU flashes if the following conditions occur:

• Excessive force on door lid is preventing lock bolt from retracting.

• Check pressure hose connection from tub to machine/motor control. Is hose pinched or kinked?

• If F then 1 repeats numerous times after POWER is pressed and the pressure hose connection is not pinched or kinked,

replace the machine/motor control.

• Wash media buildup is preventing lock bolt from retracting.

•

Machine/motor control cannot determine if door lid is in an unlocked state.

• See TEST #8.

(F68)

Pressure Signal Out-Of-Range

F then 1 flashes when the control detects an out of range pressure signal.

(F2)

Keypad/User Interface Failure

F then 2 flashes when in:

• Diagnostics Test mode if a stuck key is detected.

• Standby mode if there is a user interface mismatch.

DISPLAY

(Saved Code)

EXPLANATION AND RECOMMENDED PROCEDURE

• See TEST #4.

6-2

If drain pump turns on when there is no water in tub,

DISPLAY

(Saved Code)

EXPLANATION AND RECOMMENDED PROCEDURE

(F40)

ATC Thermistor Open/Short

F then 40 flashes when the ATC Thermistor is detected to be open or shorted.

• See TEST #5.

(F41)

Motor RPS Thermistor Open/Short

F then 41 flashes when the motor rotor position sensor (RPS) thermistor is detected to be open or shorted.

• See TEST #3.

(F42)

Heater Thermistor Open/Short (Not Used)

F then 42 flashes when the heater thermistor is open or shorted.

(F50)

Motor Stalled

F then 50 flashes when the motor rotor position sensor (RPS) senses no rotation.

• Does basket turn freely? If not, make sure bottom shipping pack has been removed. Determine cause of friction.

• If basket turns freely, see TEST #3.

(F51)

Motor RPS Failure

F then 51 flashes when there is a motor rotor position sensor (RPS) failure or lower harness pboblem.

• See TEST #3.

(F52)

Motor Stop Failure

F then 52 flashes when the motor rotor position sensor (RPS) senses rotation after stop command.

•

See TEST #3.

(F53)

Motor Control Overtemp

F then 53 flashes when the machine/motor control detects high temperature for the motor module.

• Does basket turn freely? If not, determine cause of friction.

• If basket turns freely, see TEST #3.

• Does basket turn freely? If not, determine cause of friction.

• If basket turns freely, see TEST #3.

(F54)

Motor Control Overcurrent

F then 54 flashes when the machine/motor control detects high current for the motor module.

(F72)

Basket Re-engagement Failure

F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.

• Is the basket floating? If yes, pump out water. See Long Drain.

• Does basket turn freely? If not, determine cause of friction.

NOTE: This error code is only displayed when viewing saved fault codes.

• See Diagnostic Test for accessing saved fault codes.

6-3

DIAGNOSTIC GUIDE

Press/hold 3 seconds

Release for

3 seconds

Press/hold

3 seconds

Release for

3 seconds

Press/hold 3 seconds

Before servicing, check the following:

Make sure there is power at the wall outlet.

•

Has a household fuse blown or circuit break-

• er tripped? Time delay fuse?

•

Are both hot and cold water faucets open and water supply hoses unobstructed?

All tests/checks should be made with a

• VOM (volt-ohm-milliammeter) or DVM (digi tal-voltmeter) having a sensitivity of 20,000 ohms per volt DC or greater.

NOTE: Avoid

using large diameter probes when check ing harness connectors as the probes may damage the connectors upon insertion.

Check all connections before replacing

• components. Look for broken or loose wires, failed terminals, or wires not pressed into connectors far enough.

A potential cause of a control not function-

• ing is corrosion on connections. Observe connections and check for continuity with an ohmmeter.

•

Connectors: Look at top of connector. Check for broken or loose wires. Check for wires not pressed into connector far enough to engage metal barbs.

Resistance checks must be made with

• washer unplugged or power disconnected.

DIAGNOSTIC TESTS

There are three diagnostic test modes available: Automatic, Manual, and Console. These tests allow the factory or service personnel to test and verify all inputs to the machine/motor control. You may want to allow the automatic test cycle to complete prior to going into spe cific troubleshooting tests.

ACTIVATION OF AUTOMATIC DIAGNOSTIC TEST MODE

1. Be sure the washer is in standby mode (plugged in with all indicators off, or with only the Clean indicator on).

2. Select any one button (except POWER, START, and PAUSE/CANCEL) and fol low the steps below, using the same but ton (remember the button):

•

If this test mode has been entered suc cessfully, all indicators on the console are illuminated for 5 seconds with showing in the Estimated Time Re maining two-digit display.

•

If indicators do not display as de scribed above, the press/hold/release procedure above may not have been performed within the time frame neces sary for successful entry. Repeat step 2 to ensure this was not the cause. If still unsuccessful, see Diagnostic: Un successful Entry.

3. The program then checks for saved fault codes:

If there are saved fault codes, see Di-

•

agnostic: Saved Fault Codes.

If there are no saved fault codes, all

•

indicators on the console will momen tarily turn off, then turn back on with displayed. After 5 seconds, the Auto matic test begins.

6-4

Two-Digit

Indicator

Machine Function Recommended Procedure

Slow spin to 23 rpm.

If no spin go to Manual: Motor, Spin.

Warm water fills through

Fresh and Detergent

valves, then Fresh valve

until basket floats

(disengages); then

washer continues filling

through Fresh and

Detergent valves to

minimum water level.

If no water or fill temperature is wrong, go to Manual: Water Valves.

If basket does not float or disengage, determine cause of friction.

Cold water fills through

Bleach valve for

10 seconds.

If no water in bleach cup go to Manual: Water Valves.

Hot water fills through

Fabric Softener valve

for 10 seconds.

NOTE: Step will occur

but no water can be

dispensed with models

that do not have a

fabric softener valve.

If no water in fabric softener cup go to Manual: Water Valves.

Warm water fills through

Detergent valve for

10 seconds.

If no water in detergent cup go to Manual: Water Valves.

Agitate for 15 seconds.

If no wash action go to Manual: Motor, Agitate.

Recirculate for

10 seconds.

If water is not being recirculated go to Manual: Pumps.

Drain to basket engaged

plus timed drain for

10 seconds.

If water is not draining go to Manual: Pumps.

If basket does not engage determine cause of friction.

Drain & slow spin

23 rpm.

If drain pump is not on go to Manual: Pumps. If basket is not turning go to Manual: Motor.

Coast to 0 rpm.

If basket does not stop spinning within 5 seconds, press PAUSE/ CANCEL and restart test.

(none)

(Test ends)

End of cycle beep.

If no end of cycle beep, make sure cycle signal is on. From Setting Mode, pressing buttons should sound valid key press beep.

DIAGNOSTIC: Automatic

Press and release the same button used to activate Diagnostics

•

Second most recent fault code is displayed.

Repeat Third most recent fault code is displayed.

Repeat Fourth most recent fault code is displayed.

Repeat

All indicators momentarily turn off, then stay on. After 5 seconds, Automatic test cycle begins.

NOTE: Fault codes are retained.

Performs a five-minute automatic test with wa ter functions to check major washer functions (door can be open). Press the same button used in step 2 to advance through automatic test steps.

NOTE: Basket must be floating in order to agitate. Step C1 must be allowed to complete before advancing to step C5.

Indication 1: None of the indicators or display turns on.

Action: Press POWER button to enter setting mode.

If indicators come on, try to change the

• function for the button used to activate the diagnostic test mode. If that button fails to change the function, something is faulty with the button, and it is not possible to enter the diagnostic mode.

If no indicators come on after pressing

• POWER button, go to TEST #1.

Indication 2: Fault code flashes from the display.

Action: Review the Display Fault/Error Codes

table for the recommended procedure.

DIAGNOSTIC: Saved Fault Codes

DIAGNOSTIC: Unsuccessful Entry

If entry into diagnostic mode is unsuccessful (see steps 1 and 2 of Activation of Automatic Diagnostic Test Mode), refer to the following indications and actions:

If there are saved fault codes (as indicated in step 3 of Activation of Automatic Diagnostic Test Mode), the most recent fault code will be displayed and alternately show “F” and “XX” where XX is the fault code, and all the cycle selector indicators flash.

ACTIVATION OF MANUAL DIAGNOSTIC TEST MODE

1. Carefully read and perform steps 1 and 2 under Activation of Automatic Diagnostic Test Mode, and press the same button once during the 5 second display time of the 88.

NOTE: If the button is not pressed within

5 seconds, the Automatic test will start (after saved fault codes).

6-5

2. If done successfully, a single beep oc-

•

Select CLEAN WASHER or SPIN ONLY. Press and release:

START

Turns on recirculation pump, cycle indicator is steady on.

Repeat

Turns off recirculation pump, indicator

is steady on. Repeat Turns on drain pump, indicator flashes. Repeat Turns off drain pump, indicator is

steady on.

curs and the two-digit display shows the control ID# for 3 seconds, then displays 00 and the Add A Garment indicator LED flashes. See Diagnostic: Manual.

DIAGNOSTIC: Manual

Assumes Manual Diagnostic mode has been entered, two-digit display shows 00, and ADD A GARMENT indicator LED is flashing.

NOTE: If there is no activity (button press, cycle select) within 5 minutes, the control au tomatically exits Diagnostic mode and enters standby mode.

Manual: Water Valves

To check FRESH valve select or press the

following:

WHITES • START (turns on Fresh valve,

cycle indicator flashes) • WASH/RINSE TEMP (enables fill of Hot, Warm, Cool or Cold or no water according to WASH/ RINSE TEMP selection and indicator) • START (turns off Fresh valve, cycle indi cator is steady on).

To check FABRIC SOFTENER valve

or press the following:

NORMAL • START (turns on Fabric

Softener valve, cycle indicator flashes) • WASH/RINSE TEMP (enables fill of Hot, Warm, Cool or Cold or no water accord ing to WASH/RINSE TEMP selection and indicator) • START (turns off Fabric Soft ener valve, cycle indicator is steady on).

To check BLEACH valve select or press the following:

WRINKLE CONTROL • START (turns on

Bleach valve with cold water, cycle indi cator flashes) • START (turns off Bleach valve, cycle indicator is steady on).

NOTE: Washer can only fill cold through

Bleach valve.

•

If any valve fails to turn on go to TEST #2.

Manual: Pumps

select

To check DETERGENT valve select or press the following:

SUPER WASH • START (turns on De-

tergent valve, cycle indicator flashes) • WASH/RINSE TEMP (enables fill of Hot, Warm, Cool or Cold or no water accord ing to WASH/RINSE TEMP selection and indicator) • START (turns off Detergent valve, cycle indicator is steady on).

If pumps fail to turn on go to TEST #7.•

6-6

Press and release:

EXTRA RINSE

Door locks, lid lock indicator turns on.

Repeat Door unlocks, lid lock indicator turns off.

•

Manual: Door Lid Switch

Press and release:

SPIN SPEED, or LOAD SIZE

Motor/basket spins at 23 rpm.

Repeat Motor/basket spins at 530 rpm. Repeat Motor/basket spins at 1000 rpm. Repeat Motor turns off.

•

Press and release:

SOIL LEVE

Gentle wash action.

Repeat Normal wash action

. Repeat Heavy wash action. Repeat Motor turns off

•

SOIL

LEVEL

WASH/RINSE

TEM

SOIL

LEVEL

WASH/RINSE

TEM

Opening the door should cause the Clean status indicator to turn off. Closing the door should cause the indicator to turn on.

If Clean indicator does not turn off or on, go

• to TEST #8.

Manual: Door Lid Lock

NOTE: Door must be closed. If door is not

closed, an invalid button press beep will oc cur when performing next step.

Agitate: Water must cover the wash plate (or agitator vanes) to ensure the basket is float ing prior to agitation. Enabling agitation with out enough water may cause a fault condition to occur. See Manual: Water Valves.

NOTE: Indicators above button scroll from top to bottom.

If motor fails to agitate, go to TEST #3.•

If door does not lock or unlock, go to TEST

• #8.

Manual: Motor

Rotor Position Sensor (RPS): Uses Wash,

Rinse and Spin indicators to detect the three hall sensors. Console may have up to two of these indicators on at one time when the bas ket is not moving. Open door and rotate bas ket by hand. The Wash, Rinse and Spin status indicators should toggle on and off according to direction the basket is being turned.

If none of these indicators are on go to

• TEST #3.

Spin: To activate Spin, door must be closed with door lock enabled. See Manual: Door Lid Lock.

NOTE: If door is not closed, an invalid button press beep will occur when performing next step.

ACTIVATION OF CONSOLE AND INDICATORS DIAGNOSTIC TEST MODE

This test checks the cycle selector knob, indi cators, buttons, two-digit display and beeper.

1. Plug in washer or reconnect power.

2. Read through step 3 before continuing.

From Standby (Off) Mode press and re lease (key-dance) the following buttons within 4 seconds:

If successful, two-digit dt will display and

you will have 5 seconds to complete next step.

3. Within 5 seconds of dt showing in display, press START (all indicators in display are illuminated and 88 is displayed).

Press START a second time. This

•

turns off status indicators and two-digit display (all other indicators remain il luminated).

NOTE: Indicators above button scroll from top to bottom.

If motor fails to spin, go to TEST #3.•

Press START a third time. This turns

•

on status indicators and two-digit dis

play (all indicators are illuminated).

4. Rotate WASH CYCLE selector back and forth. Indicators will toggle on (or off).

6-7

5. Press buttons to verify function. Indicators will toggle on (or off) and beep tone will sound when buttons are pressed.

NOTE: Pressing SOIL LEVEL, SPIN

SPEED, or LOAD SIZE, and WASH/RINSE TEMP will cause all indicators above these buttons to toggle on (or off) at one time.

If any of the following occur during steps, see TEST #4:

None of the indicators light up

• No beep sound is heard

• Some buttons do not light indicators

•

DEACTIVATION OF DIAGNOSTIC TEST MODE

Press the PAUSE/CANCEL or POWER button at any time to exit Automatic, Manual, or Console & Indicators diagnostic test modes.

6-8

PROBLEM

POSSIBLE CAUSE/TEST

NOTE: Possible Cause/Test must be performed in

the sequence shown for each problem.

WON’T POWER UP

(No response when buttons are pressed.)

1. Supply connections. See TEST #1.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. User interface assembly. See TEST #4.

WON’T START CYCLE

(No response when Start button is pressed.)

1. Supply connections. See TEST #1.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. User interface assembly. See TEST #4.

WON’T SHUT OFF WHEN EXPECTED

1. User interface assembly. See TEST #4.

2. Lid switch. See TEST #8.

CONTROL WON’T ACCEPT SELECTIONS

User interface assembly. See TEST #4.

WON’T DISPENSE

3. Log valve. See TEST #2.

1. Check water connections to machine.

2. Check for plugged screen in water source.

WON’T FILL

1. Check water connections to machine.

2. Check for plugged screen in water source.

3. Log valve. See TEST #2.

4. Unplug washer or disconnect power.

5. Check harness connections.

OVER FILLS

1. Unplug washer or disconnect power.

2. Check pressure hose connections.

3. Check to see if the pressure hose has a hole, is pinched or plugged..

4. Water level and calibration. See TEST #6.

WON’T AGITATE

1. Make sure basket is floating.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. Lid switch. See TEST #8.

5. Motor. See TEST #3.

WON’T SPIN

Lid switch. See TEST #8.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. Motor. See TEST #3.

WON’T DRAIN

1. Check drain hose installation.

2. Check for plugged drain hose.

3. Drain pump. See TEST #7.

INCORRECT WATER TEMPERATURE

1. Check for swapped water connections to

1. ATC thermistor stuck in high resistance range.

machine.

2. ATC (Automatic Temperature Control). See TEST #5.

ALL HOT FILLS

2. ATC (Automatic Temperature Control).

See TEST #5.

WON’T RECIRCULATE WATER

1. Unplug washer or disconnect power.

2. Check for plugged recirculation hose.

3. Check for leaks in recirculation system.

4. Recirculate pump. See TEST #7.

DISPLAY IS FLASHING

See “Display Fault/Error Codes.”

TROUBLESHOOTING GUIDE

TROUBLESHOOTING TESTS

TEST #1 Supply Connections

This test assumes that proper voltage is present at the outlet.

1. Unplug washer or disconnect power.

2. Access the machine/motor control assembly. See Accessing & Removing the Electronic Assemblies.

3. With an ohmmeter, check for continuity between the neutral (N) terminal of the plug and P13-1 on the machine/motor control. See Figures 3 and 4, page 6-16.

If there is continuity, go to step 4.

•

If there is no continuity, replace the

•

power cord.

4. In a similar way, check the continuity between the L1 terminal of the plug and P13-3 on the machine/motor control. See Figures 3 and 4, page 6-16.

If there is continuity, go to step 5.

•

If there is no continuity, replace the

•

power cord.

5. Visually check that the P10 connector is inserted all the way into the machine/mo tor control.

6. Visually check that the user interface assembly is properly inserted into the front console.

7. If both visual checks pass, replace the user interface assembly. See Reinstall ing the Electronic Assemblies.

8. Plug in washer or reconnect power.

9. Activate the Console and Indicators Di agnostic Test mode to verify repair.

10. If indicators still do not light, the machine/ motor control has failed:

Unplug washer or disconnect power.

•

Replace the machine/motor control as

•

sembly. Plug in washer or reconnect power.

•

6-9

TEST #2 Log Valve

Check

betwee

connector

pins

Resistance values

should be:

Go to

step 7 i

values are:

Go to

step 12 if

1-5

31 Ω ± 5 Ω

Much higher

than 31 Ω

Resistances

at all connectors are correct

1-3

P10

6-5

15 k

Ω ± 100 Ω

Much higher

or muc

lower than

15 k

Ω

6-4

6-3

1-7

600 Ω t

21.2 k

Ω

Out of range

3. Check to see if basket will turn freely.

This test checks the electrical connections to the valves, and the valves themselves.

1. Check the relays and electrical connections to the valves by performing the steps under Diagnostic: Manual, then Manual: Water Valves. Each step in the test ac tivates a group of valves. The following steps assumes one (or more) valve(s) failed to turn on.

2. For the valve(s) in question check the individual solenoid valves:

Unplug washer or disconnect power.

•

Disconnect connector P1 and P2 from

•

the machine/motor control.See Figure 4, page 6-16.

Check harness connection to solenoid

•

valves.

3. Check resistance of valve coils at contacts P1 and P2 shown in the Wiring Dia gram on page 7-1. Resistance values should match those shown.

If basket turns freely, go to step 4.

• If basket does not turn freely, deter

• mine what is causing the mechanical friction or lock up.

4. Remove the console to access the ma

chine/motor control assembly. See Ac cessing & Removing the Electronic As semblies.

5. Visually check that the P5 and P10 connectors are inserted all the way into the machine/motor control.

If visual checks pass, go to step 6.

•

If visual checks fail, reconnect P5 and

•

P10 and repeat step 1.

6. Visually check that the P5 and P10 connectors are inserted all the way into the machine/motor control.

With an ohmmeter, verify resistance

•

values as shown below:

If resistance readings are tens of ohms

• outside of range, replace the entire log valve assembly.

•

If resistance readings are within range, replace the machine/motor control as sembly.

4. Reconnect connectors P1 and P2 to the machine/motor control.

TEST #3 Motor Circuit

This test checks the wiring to the motor and rotor position sensor; and the motor and rotor position sensor themselves.

NOTE: Drain water from tub.

1. See Activation of Manual Diagnostic Test Mode, and check the motor and electrical connections by performing the Spin test under Manual: Motor. The following steps assumes that this step failed.

2. Unplug washer or disconnect power.

7. Tilt machine forward to access the bottom of the machine and the drive motor area. See Figure 1 on page 6-13. Remove the motor bolt, then the motor cover to ac cess the motor connections. See Figure 2 on page 6-13.

8. Visually check the mounting bracket and electrical connections to the motor and rotor position sensor board.

If visual check passes, go to step 9.

•

If visual check fails, reconnect the elec

•

trical connections, reassemble stator and motor cover and repeat step 1.

6-10

9. With an ohmmeter, check for continuity between all pins on the P10 machine/mo tor control connector and the motor rotor position sensor (RPS) connector. See Figures 2 and 4, pages 6-13 and 6-16.

If there is continuity, check the motor

•

windings. If the windings are open, re place the drive motor.

If there is no continuity, replace the

•

lower machine harness.

10. With an ohmmeter, check for continuity between all pins on the P5 machine/mo tor control connector and the drive motor connector.

•

If there is continuity, replace the drive motor.

•

If there is no continuity, replace the lower machine harness.

11. The drive motor and lower harness are good. Replace the motor RPS board and perform the Diagnostics test in step 1 to verify repair.

12. If the Diagnostics motor test in step 1 failed, then the machine/motor control has failed:

Unplug the washer or disconnect power.

•

Replace the machine/motor control as

•

sembly. Perform the Motor Diagnostics in step

•

1 to verify repair.

TEST #4 Console and Indicators

This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:

None of the indicators light up

•

No beep sound is heard

•

Some buttons do not light indicators

•

None of the indicators light up:

1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.

2. Visually check that the user interface as sembly is properly inserted in the console assembly.

3. If both visual checks pass, replace the

user interface assembly.

4. Plug in washer or reconnect power.

5. Activate the Console and Indicators Di agnostic Test mode to verify repair.

6. If indicators still do not light, the machine/ motor control has failed:

Unplug washer or disconnect power.

•

Replace the machine/motor control as

•

sembly. Plug in washer or reconnect power.

•

Activate the Console and Indicators

•

Diagnostic Test mode to verify repair.

No beep sound is heard:

1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control.

•

If visual check passes, replace the user interface assembly.

2. Plug in washer or reconnect power.

3. Activate the Console and Indicators Di agnostic Test mode to verify repair.

4. If replacing the user interface assembly failed:

Unplug washer or disconnect power.

•

Replace the machine/motor control as

•

sembly. Plug in washer or reconnect power.

•

Activate the Console and Indicators

•

Diagnostic Test mode to verify repair.

Some buttons do not light indicators:

1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted into the front console.

If visual check passes, replace the user

•

interface assembly.

2. Plug in washer or reconnect power.

3. Activate the Console and Indicators Di agnostic Test mode to verify repair.

6-11

TEST #5 Automatic Temperature Control

THERMISTOR RESISTANCE

Temperature Resistance

(

40°F (4.4°C) 26–27.5 k Ω

Ω

50°F (10°C) 19–20.5 k

Ω

60°F (16°C) 15–15.7 k

Ω

70°F (21°C) 11.7–12.2 k

Ω

80°F (27°C) 9.1–9.5 k

Ω

90°F (32°C) 7.2–7.6 k

Ω

100°F (38°C) 5.6–5.9 k

Ω

110°F (44°C) 4.6–4.9 k

Ω

120°F (49°C) 3.6–3.8 k

Ω

130°F (55°C) 2.9–3.1 k

Ω

140°F (60°C) 2.4–2.6 k

Ω

)

This test checks the water inlet valves, the temperature sensor, and the machine/motor control.

1. Check the valves by performing Test #2, before continuing to the next step.

2. Ensure proper hose connections and that household’s hot water is present.

3. Plug in washer or reconnect power.

4. Remove all clothes from the machine.

5. Select POWER • wash cycle NORMAL

• Wash/Rinse Temp. WARM/COLD • START.

6. After the tub fills and starts to wash, stop the machine.

7. Measure the water temperature, and verify it is 85°±5°F (29°±3°C).

If the water temperature is correct, ATC

•

is functional. If the water temperature is incorrect,

•

then go to step 8.

8. Unplug washer or disconnect power.

9. Access the machine/motor control assembly. See Accessing & Removing the Electronic Assemblies.

11. Using an ohmmeter, measure continuity between all pins on the P9 connector and the thermistor contacts.

If there is continuity, replace the log

•

valve assembly. If there is no continuity, replace the up-

•

per harness.

12. The log valve and upper harness are good. Replace the machine/motor con trol assembly. See Reinstalling the Elec tronic Assemblies.

TEST #6 Water Level and Pressure Trans

ducer Calibration

This test checks the water level sensing components, and calibrates the pressure sensor.

1. Unplug washer or disconnect power.

2. Access the machine/motor control as sembly. See Accessing & Removing the Electronic Assemblies.

3. Check hose connection between the pressure transducer on the machine/mo tor control and the pressure dome at tached to the tub. Check to ensure hose is routed correctly in the lower cabinet and not pinched or crimped by the back panel.

10. Remove the P9 connector, and using an ohmmeter, measure the resistance be tween pins P9-1, and P9-3. Verify that the resistance is within range as shown in the following table:

If the resistance is not within this range,

•

go to step 11. If the resistance is within this range, go

•

to step 12.

4. Plug in washer or reconnect power.

5. Drain the tub until all water has been removed from tub.

6. Remove all clothes from the machine.

7. Calibrate the pressure transducer:

See Activation of Manual Diagnostic

•

Test Mode, and perform steps 1 and 2 until the display shows

00 and the Add

A Garment indicator LED is flashing. Press and hold the Cycle Signal button

•

until a single beep sounds, and the dis play shows

Pt to indicate zero calibra-

tion has completed.

6-12

Exit Diagnostic: Manual by pressing

•

PAUSE/CANCEL or POWER.

Motor

Connecto

Stator

Motor Rotor

Position Sensor

(RPS)

Motor cover removed to access RPS and motor connector.

Figure 2

Drain Pump Recirculation Pump

Motor Bolt

Motor Rotor Position

Sensor (RPS)

or Motor Connection

Counterweight

Motor Cover

Drive motor area, viewed from bottom.

Figure 1

6-13

8. Select POWER • wash cycle NORMAL • START.

9. Verify that the tub fills to the top of the impeller plate (impeller models), or to a level above the agitator vanes (agitator models), but much lower than the SU PER Load Size water level.

TEST #7 Drain/Recirculation

Perform the following checks if washer fails to drain or recirculate.

1. See Activation of Manual Diagnostic Test Mode, and perform the Manual: Pumps test.

2. Remove the console to access the machine/motor control assembly. See Ac cessing & Removing the Electronic As semblies.

3. Visually check that the P4 connector is inserted all the way into the machine/mo tor control.

If visual check passes, go to step 4.

•

If visual check fails, reconnect P4 and

•

repeat step 1.

4. Remove connector P4 from the machine/ motor control and check resistance val ues of pump motor windings. Resistance values should match those shown in wir ing diagram, page 7-1.

If resistance values are good, go to

•

step 7. If winding measurements are much

•

higher (tens of ohms to infinity) than shown in wiring diagram, a problem exists in the motor winding or in the connection between the machine/motor control and the motor. Go to step 5.

5. Tilt machine forward to access the bot tom of the machine and the pumps. See Figure 1, page 6-13.

6. Check the resistance at the pump motor. Remove the connector at the motor and take measurements across pump termi nals. Measurements should be as shown in the wiring diagram.

7. See Activation of Manual Diagnostic Test

8. If the Manual: Pumps test failed, then the

TEST #8 Door Lid Lock

Perform the following checks if washer fails to lock (or unlock).

1. Perform Manual: Door Lid Switch and

2. Remove the console to access the ma-

3. Visually check that the P12 connector is

If winding measurements are much

•

higher (tens of ohms to infinity) than shown in wiring diagram, replace the pump motor.

•

If the resistance at the pump motor is correct, there is an open circuit in the wiring between the motor and the ma chine/motor control. Repair or replace the lower wiring harness.

If the pump motor windings and ma

•

chine/motor control check OK, repair or replace the pump. Be sure to check the pump and tub sump for foreign ob jects before replacing pump.

Mode, and perform the Manual: Pumps test.

machine/motor control has failed:

Unplug the washer or disconnect power.

•

Replace the machine/motor control as

•

sembly. Perform the Manual: Pump test.

•

Manual: Door Lid Lock tests.

chine/motor control assembly. See Ac cessing & Removing the Electronic As semblies.

inserted all the way into the machine/mo tor control.

6-14

If visual check passes, go to step 4.

•

If visual check fails, reconnect P4 and

•

repeat step 1.

LID LOCK RESISTANCE

Component

Resistance

Unlocked

Resistance

Locked

Contacts Measured

Motor Winding

35 ±5 Ω 35 ±5 Ω

P12-2 P12-3

Lock Switch Home

0 Ω

Open Circuit

P12-1

P12-4

Lock Switch Lock

Open Circuit 0 Ω P12-7

Lock Switch Lid

Lid Closed = 0 Ω

Lid Open = Open Circuit

P12-5

4. Check the lid lock motor winding and switches by removing P12 from the ma chine/motor control and checking the resistance values shown in the Lid Lock Resistance table below:

If resistance values are good, go to

•

step 5. If switch measurements do not match

•

the values shown in the table for unlocked (or locked) conditions, a prob lem exists in the door lid lock. Replace the door lid lock.

5. If the Manual: Door Lid Switch or Manual: Door Lid Lock in step 1 failed, then the machine/motor control has failed:

Unplug washer or disconnect power.

•

Replace Door Lid Lock assembly.

•

Perform the Manual: Door Lid Switch

•

and Manual: Door Lid Lock in step 1 to verify repair.

ACCESSING & REMOVING THE ELECTRONIC ASSEMBLIES

There are two electronic assemblies; the machine/motor control assembly and the user interface assembly. See Figures 3 and 4 on page 6-16.

Accessing the Electronic Assemblies

1. Unplug washer or disconnect power.

2. Remove three screws from the rear of the console assembly. Pull console towards front of washer to hinge open and/or re move console.

Removing the Machine/Motor

Control Assembly

3. Remove all the wire connections to

the machine/motor control.

4. Remove the one screw holding the

machine/motor control assembly to the console tray.

5. There are two plastic legs on the rear of the machine/motor control assem bly that fit into the console tray. Lift the front of the control assembly to pivot it out from the console tray.

Removing the User Interface Assembly

3. Remove the wire connection to the user interface assembly.

4. Remove the wash cycle selector knob by firmly pulling on it.

5. The user interface assembly is held to the console insert panel by three screws and two locking tabs. After the screws are removed, lift each of the

locking tabs to remove the back cover

of the user interface assembly.

6. Remove the wash cycle selector switch from the user interface assem bly opening by lifting the locking tab on the wash cycle selector switch and turning the selector switch in a coun terclockwise direction.

7. Three locking tabs located at the bottom of the console insert panel se cure the user interface assembly to the console insert panel. Using a flatblade screwdriver, gently apply pres sure to the locking tabs to release the user interface assembly.

Reinstalling the Electronic Assemblies

1. Refer to preceding removal sections and replace in reverse order.

2. Plug in washer or reconnect power.

NOTE: When reconnecting wire connections, route wires as shown in Figure 3, page 6-16. Be sure to route wires beneath the retainer

clips on the machine/motor control, and en

sure user interface assembly wire does not get pinched between the console assembly and the console tray when reassembling top.

NOTE: Ensure the console gasket is in place when reinstalling the console.

6-15

RED

BLU-YEL-RD

RED BLK

FLASH CNTRL

WIDE

K C ALB

ABS 8565548

BLACK

DR T

Valve Thermistor

P9P8P7P6

P10

P11

P12

Motor Rotor Position Sensor

User Inter

face

Lid Lock

P5P13P4

Drain Pump Recirc Pump

3 Phase BPM Motor

120 VAC Power Cord

120 VAC

Log Valve

Pin #1 Locations

Machine/Motor Control Connections

Figure 4

User Interface Assembly

Locking Tab

Screws

Screw

Wire Harness Retainer

Machine/Motor

Control Assembl

Machine/Motor Control

Assembly Holding Screw

Console Gasket

Console Assembly

Retaining Clip

Pressure Hose

Console Tray

Detergent

Fabric Softener Fresh Bleach Cold Hot

Location Of Machine/Motor Control and User Interface Assemblies

Figure 3

6-16

012

WVW

BRB

RBR

BRB

UBU

UBUBU

BUB

)

(

•

(NOT USED

)

F F

F C

21 E

AV E

840

–

97 Ω

–

Ω

3 –

Ω

3 Ω

Y R

MOTOR THER

M ISTO

THERMISTOR

600 - 21.2K Ω

–

.2 Ω

WIRING DIAGRAM

7-1

— NOTES —

7-2

PRODUCT SPECIFICATIONS

AND

WARRANTY INFORMATION SOURCES

IN THE UNITED STATES:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL

FOR LITERATURE ORDERS:

PHONE: 1-800-851-4605

FOR TECHNICAL INFORMATION AND SERVICE POINTERS:

www.servicematters.com

IN CANADA:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

1-800-461-5681

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL

Maytag MTW6300TQ User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual