MAXTOR Shared Storage User Manual

Shared Storage Drive

User's Guide

NETWORK STORAGE

P/N: 20267900

Limited Warranty Statement inside

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Maxtor Shared Storage Drive - One Year Limited Warranty

Maxtor’s warranty obligations are limited to the terms set forth below: Please
note that Maxtor reserves the right to update from time to time the warranty
terms provided for new purchases of Maxtor products, and to establish the
effective date of those updated warranty terms. Please refer to
www.maxtor.com for the then current form of Limited Warranty Statement for
Maxtor brand products.

Please note that Maxtor products are distributed outside the United States and
Canada through local authorized distributors and resellers (“Resellers”). These
Resellers generally offer a consumer warranty, and associated warranty
services, to consumer purchasers. Maxtor recommends that consumers in
these jurisdictions first contact the Reseller from whom they purchased the
Maxtor product for all issues with regard to product defects and the applicable
product warranty. For a listing of Resellers offering warranty service in your
specific jurisdiction, please refer to www.maxtor.com. Maxtor warrants to the
original consumer purchaser (“you” or “your”) that new Maxtor disk drive
products (“Products”) will be free from defects in material and workmanship for
the Standard Warranty Period for the relevant product, which is one (1) year
unless otherwise specified on www.maxtor.com with respect to specific
products or geographies. The start of the warranty period is the documented
date of your purchase of the Product from Maxtor or Maxtor
reseller. In the absence of a documented purchase date, the start of the
warranty period will be deemed to be the date that Maxtor originally shipped the
Product from its point of manufacture to Maxtor’s customer. The Standard
Warranty Period for the various Products marketed by Maxtor and the
geographies in which they are sold is detailed on www.maxtor.com.

The warranty on replacement Products is the remainder of the warranty on the
original Product or 90 days, whichever is longer.

The Products are manufactured from parts and components that are new or
equivalent to new in accordance with industry standards.

If you discover a defect in material and workmanship for the Standard Warranty
Period and Maxtor agrees that the defect exists, Maxtor will, at its option, repair
or replace the Product at no charge to you, provided it is returned during the
Standard Warranty Period, with transportation charges prepaid, to the facility
designated by Maxtor. The Product must be properly packaged in Maxtor or
Maxtor-approved packaging, with the Return Material Authorization (RMA)
number clearly displayed on the outside of the packaging, to obtain warranty

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service. Products that fail within the first 30 days after purchase will be replaced
with a new Product. Maxtor may require proof of purchase documentation prior
to issuing the replacement Product.

If Maxtor elects to repair a Product, Maxtor owns all parts removed from the
repaired Product. Maxtor uses new and reconditioned parts or Products made
by itself or various manufacturers in conjunction with warranty repairs and
replacement Products. Repair parts or replacement Products may, at Maxtor
option, include an equal or better model or features.

Maxtor has no responsibility whatsoever with regard to any content or data on
returned Products.

To request warranty service and before returning a Maxtor product, please
contact the Maxtor Service Center. Refer to the Maxtor Installation Guide or
www.maxtor.com for your online guide to find the appropriate telephone
number for obtaining customer assistance within your jurisdiction and the
proper address for shipping authorized returns. Once the Maxtor Service Center
determines that a repair is required, Maxtor will issue an RMA number. A copy
of your receipt or bill of sale bearing the name and location of Maxtor
authorized reseller and the Maxtor serial number and model number of the
Product in which the defect has been reported may be required as a proof of
your purchase for warranty service. Note that, as an alternative, Maxtor offers an
online warranty return option for certain Products through www.maxtor.com.
You are responsible for saving or backing up data contained in any Product
returned to Maxtor in conjunction with warranty or any other services. Maxtor
shall have no responsibility for such data whatsoever and shall have no liability
arising out of any damage to, or loss or disclosure of, such data. This limited
warranty applies only to the Maxtor products that can be identified by the
original, unaltered Maxtor trademark, trade name or logo affixed to them.
Maxtor does not warrant any product that is not manufactured by, for, or with
permission from Maxtor.

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This limited warranty does not cover any of the following conditions:

• Abuse, unreasonable use, mistreatment, or neglect

• Unusual physical or electrical stress or power fluctuations

• Damage caused during installation of the Product

• Damage or capacity/performance/operational resetting caused by the
equipment or system with which the Product is used

• Damage caused by modification or repair not made or authorized by Maxtor

• Products whose Maxtor Serial Number and/or Material Number label have/
has been removed or defaced

• Damage caused by improper or improperly used packaging

• Damage caused by lack of ESD protection

• Products that are determined to be stolen

Further, this limited warranty is void if the Product cover, or any label or seal on
the Product, is removed or damaged.Maxtor owns all parts removed from the
repaired Products. Maxtor uses new and reconditioned parts in performing
warranty repairs and building replacement products.

FAILURE TO COMPLETE AND RETURN ANY MAXTOR PRODUCT
REGISTRATION FORM WILL NOT DIMINISH YOUR WARRANTY RIGHTS. THIS
WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED, IMPLIED
OR STATUTORY. MAXTOR SPECIFICALLY DISCLAIMS TO THE MAXIMUM
EXTENT PERMITTED BY LAW ANY AND ALL IMPLIED WARRANTIES OR
CONDITIONS AS TO THE PRODUCTS OR ANY OTHER MATTER
WHATSOEVER. IN PARTICULAR, BUT WITHOUT LIMITATION, MAXTOR
SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OR
CONDITIONS OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY
RIGHTS OR ANY OTHER WARRANTY ARISING FORM A COURSE OF
DEALING OR USAGE OF TRADE. THIS LIMITED WARRANTY DOES NOT
APPLY TO, AND MAXTOR MAKES NO WARRANTY TO YOU WITH REGARD
TO, PRODUCTS ORIGINALLY SOLD AS AN INTEGRATED COMPONENT OF A
SYSTEM NOT SUPPLIED BY MAXTOR, OR PRODUCTS PROVIDED UNDER A
THIRD PARTY LEASING OR SERVICE ARRANGEMENT. No Maxtor distributor,
reseller, dealer, agent or employee is authorized to make any modification,
extension or addition to this warranty.

MAXTOR IS NOT RESPONSIBLE OR LIABLE FOR ANY INDIRECT,
UNFORSEEABLE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
HOWEVER CAUSED AND WHETHER OR NOT MAXTOR WAS ADVISED IN
ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, BUT NOT
LIMITED TO, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LOSS OF
DATA OR PROGRAMS, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE
OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF
RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR

DATA STORED IN OR USED WITH MAXTOR PRODUCTS OR ANY OTHER
DAMAGES ARISING OUT OF THE PURCHASE, USE OR PERFORMANCE OF
THE PRODUCT. Maxtor is not, and cannot be, responsible for any losses or
damages arising out of any loss of, or any inability to access, data as a result
from the failure of a Product, and accordingly you bear this risk. The allocation of
risk under this limitation of liability is reflected in the purchase price of the
Product. This limitation of liability, however, will not apply to claims for death or
personal injury caused by the negligence of Maxtor or its associated companies,
officers, representatives or agents.

Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or exclusions of implied warranties, so the above
limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from jurisdiction to
jurisdiction. By way of example, if a Product is purchased from Maxtor or
Maxtor

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s authorized reseller by you in a European Union Member State, you

may have additional warranty rights which are explained at www.maxtor.com.

Please note that you are expressly not permitted to use the Maxtor Products in
conjunction with the operation of nuclear facilities, aircraft navigation, aircraft
communication, aircraft flight control, aircraft air traffic control systems,
weapons devices or systems, or in any devices or systems in which a
malfunction (including, without limitation, software related delay or failure)
would result in foreseeable risk of injury or death to the operator of the device or
system, or to others.

This Statement of Limited Warranty shall be exclusively interpreted in
accordance with the English language with the meaning of its terms. Should a
translated version of this Limited Warranty deviate from the English language
version, only the English version shall apply and be binding.

Contents

1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Maxtor Shared Storage Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Where to Go for Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Installing Your Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connect your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Power up your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set up your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 Using Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessing your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Drag and Sort Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using External USB drives with your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using USB printers with your drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Shutting down your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Resetting your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Adding Rubber Feet to your drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside front cover

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Introduction

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Thank you for selecting this Maxtor product.

Attaching a hard disk drive to the network in a home or small office
is a simple and economical way for users to share files. Maxtor
network drives offer a winning combination of capacity, simplicity
of use and helpful software features that automate configuration,
privacy and more.

The simple plug-and-play installation allows you to start using your
drive as quickly as possible. You can also change settings on your
drive at any time, and manage user access through a standard
web browser.

Whether you use your drive for additional storage, to create a copy
of your files, or both, this guide will get you up and running and
provide helpful tips for using your drive.

The Shared Storage Drive has the following features:

• Large capacity

• Multiple users on the network can access and store files

• 100BaseT/10BaseT Ethernet connectivity

• Universal Plug-and-Play using DHCP

• User-friendly web-based administrator for shared folder and
user management

• Two USB 2.0 ports

• Easy storage expansion with the Shared Storage Drive
or other FAT32-formatted USB drives

• USB printer sharing

• Shared folders can be either full access or limited access

• Compatible with security locking cables

• Drag and SortTM feature

Introduction 1

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Shared Storage Drive Components

Before installing your new drive, review the features shown
in Figure 1.

Back

USB PortsStatus Light

Network ID Panel

Power

Connector

Power Button

Front

Reset

(Flashing Green

and Amber Lights)

Security

Locking

Slot

Button

Ethernet port

Figure 1. Shared Storage Drive Features

Included in this Kit

The Shared Storage Drive comes complete with the
components shown in Figure 2.

Shared Storage Drive

User's Guide

P/N:20267900

LimitedWarrantyStatementinside

Shared Storage Drive

Power Adapter

Quick Start CD

User’s Guide

Vertical Stand

NETWORKSTORAGE

Cat5 Ethernet Cable

Rubber Feet

Figure 2. Included in this Kit

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System Requirements

The following are the minimum system requirements.

• Pentium III, 500 Mhz equivalent processor or higher

•Windows® 98SE, Me, 2000 or XP

• System RAM as required by Windows

• Web browser (Microsoft Internet Explorer version 6.0 or
higher recommended)

• 10/100 TCP/IP-compliant network with available DHCP and
DNS servers

• Client for Microsoft Networks enabled over TCP/IP, and File
and Print Sharing for Microsoft Networks, on each computer
that will access the Shared Storage Drive

• Optional: appropriate printer driver for client computer
operating system that will use the USB printer connected to
the Shared Storage Drive

Handling Precautions

Handle your drive with care! Follow the precautions listed here
or you could damage your drive and void your warranty. Review the
Maxtor Limited Warranty, included in this guide, for
more information.

The following precautions can prevent loss of data:

• Do not bump, jar, drop or move the drive while in operation.

• Do not stack drives.

• Do not set the drive on its side without using the vertical
stand as it could fall over and cause damage.

• Do not remove any cables or power cords without powering
down the drive, using the front panel button.

• Do not set any liquids or drinks on the drive. Liquids will
damage the internal electronics.

• Do not attempt to open the drive’s case. This will void
your warranty.

About this Guide

The following symbols and conventions are used in this guide:

Used for menu, command, and keyboard

Bold

selections you make and screens you will see.

Helpful information about a particular topic.

Important information to prevent problems and
ensure that you are successful in using the drive.

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Introduction 3

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Where to Go for Help

For additional help with your drive, its installation and the
software, contact:

Maxtor Support

Maxtor provides a comprehensive support section on its website,
including the latest software, user guides and a knowledge base for
answers to common questions and problems.

Maxtor support website: http://support.maxtor.com/sharedstorage

Support phone numbers: Check the Contact Us section on the
Maxtor support website, for phone numbers in your region.

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