MAXTOR OneTouch 4 User Manual
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Using the Maxtor System Tray Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Restoring the System Tray Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Managing Your Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Customizing the OneTouch Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Adjusting the Power Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Testing Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Updating Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Backing Up & Restoring Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Creating a Backup Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Using Simple Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Creating a Custom Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Managing Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Editing Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Deleting a Backup Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Using Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Turning Off Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Backing Up Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Viewing the Backup Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Restoring an Historical Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Restoring the Most Recent Version . . . . . . . . . . . . . . . . . . . . . . . . . .48
OneTouch II and III Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Managing Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Setting Up DrivePass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Enabling DrivePass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Unlocking Your OneTouch Drive . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing DrivePass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Changing Your DrivePass Password . . . . . . . . . . . . . . . . . . . . . 61
If You Forget Your Password... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Synchronizing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
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Using Simple Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Using Custom Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Completing the Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Editing Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Checking Sync Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Deleting Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Using Automatic Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Turning Off Automatic Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using the Sync Preview Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Using Automatic Overwrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Using RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
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Getting Started
The Maxtor OneTouch 4 drive offers these features:
• Backup & Restore to back up and restore data
• A customized OneTouch button to quickly open a frequently-used program
• Power management features to conserve energy when your Maxtor OneTouch 4
isn’t being used
If you are a OneTouch II or III user, you also have access to features available on that drive:
• Sync to synchronize one or more folders between two or more computers
• Security settings to password-protect your drive
Installing the Software
To install the Maxtor Manager software,
Step 1: Connect your OneTouch 4 drive to your computer.
The Main Menu window opens:
Figure 1: Main Menu
Step 2: Click Install Maxtor One Touch.
The Welcome window opens:
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Figure 2: Welcome
Step 3: Click Next.
The EULA language selection window opens:
Figure 3: EULA Language Selection
Step 4: Select the language in which you want to read the License Agreement and click
Next.
The License Agreement window opens in the selected language:
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Figure 4: License Agreement
Step 5: Click Yes to accept the terms of the License Agreement.
The Choose Destination Location window opens:
Figure 5: Select a Destination
Step 6: Accept the default destination folder or click Browse to select a different folder.
Step 7: Click Next.
A Setup Status window keeps you informed as the installation proceeds:
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Figure 6: Setup Status
When the installation is complete, a Register window opens:
Figure 7: Register
Step 8: Click Register to register your OneTouch 4 drive now or click Next to conclude
the installation.
The InstallShield Wizard Complete window opens:
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Figure 8: InstallShield Wizard Complete
Step 9: Decide whether to restart your computer and complete the installation now and
click Finish.
When your computer has restarted, a Maxtor Manager icon appears on your
desktop:
Step 10: Double-click the Maxtor Manager icon to open the Maxtor Manager application:
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Figure 9: OneTouch Application
You’re ready to use your Maxtor OneTouch 4 drive.
Using the Maxtor System Tray Icon
You can use the Maxtor system tray icon to check the status of your OneTouch drive and
to access the drive features.
Step 1: To check the status of your drive, roll your mouse over the system tray icon:
Figure 10: System Tray Icons
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The information popup confirms the drive’s status and identifies the drive letter.
The color of the system tray icon conveys this information:
Figure 11: System Tray Icon Information
Note: When a backup or sync has failed, the red icon continues to display until the next
successful backup or sync.
Step 2: To display the Maxtor Manager menu, click the system tray icon:
Figure 12: System Tray Popup Menu
Step 3: Select the feature you want to access or select Exit to close the menu (the
OneTouch application remains open).
Table 1: Using your Mouse with the Maxtor System Tray Icon
Click the system tray icon to • Launch Maxtor Manager
• Back Up Now
• Sync Now
• Edit Backup Settings
•View Log
• Open Maxtor Encryption
• Exit
Run your mouse over the icon to show • Status Information
• Status for Multiple Events
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Restoring the System Tray Icon
If you select Exit from the System Tray menu, the Maxtor icon disappears from the System
Tray. To restore the Maxtor icon to the System Tray, go to
Start > Programs > Maxtor > OneTouch Icon
Figure 13: Restore System Tray Icon
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Managing Your Drives
The My Drives window provides a central point from which to manage your Maxtor
OneTouch™ devices. It displays all Maxtor devices connected to your computer:
Figure 1: My Drives
The Command panel across the top of the window allows you to access your drive features
and manage drive utilities.
In the My Drives window,
Step 1: Select a device.
Step 2: Click an option in the Command panel.
Note: External drives are automatically detected and listed in the My Drives window. It can take a
few seconds for the Maxtor Manager software to detect your device. If your device doesn’t
appear, make sure it’s properly connected and turned on.
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Customizing the OneTouch Button
You can customize your OneTouch button, located on the front of your drive, so that your
OneTouch drive automatically performs the action of your choice when you click the
OneTouch button.
You can set the OneTouch button to
• Back up now
• Sync folders now
• Open the application of your choice
To customize your OneTouch button,
Step 1: In the My Drives window, click Settings.
The Settings window opens:
Figure 2: Settings
Step 2: Click Customize OneTouch Button.
The Customize OneTouch Button window opens:
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Figure 3: Customize OneTouch Button
Step 3: Select Backup and click apply to link that action to the OneTouch button.
— OR —
Select Open an Application to choose an application to be opened automatically
when you press the OneTouch button:
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Figure 4: Customize OneTouch Button - Choose Application
Step 4: Click Browse to select an application.
An Open window appears:
Figure 5: Open
Step 5: Select an application and click Open.
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The application you’ve chosen is displayed in the Customize OneTouch Button
window:
Figure 6: Customize OneTouch Button - Application Selected
Step 6: Click Apply.
A confirmation window opens:
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Figure 7: Customize OneTouch Confirmation
Step 7: Click OK.
You can now open the selected application by pressing your OneTouch button.
Adjusting the Power Setting
You can choose how long your drive should remain inactive before it goes into power-
saving mode.
To adjust the power setting,
Step 1: In the My Drives window, click Settings.
The Settings window opens:
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Figure 8: Settings
Step 2: Click Adjust Power Setting.
The Adjust Power Setting window opens:
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Figure 9: Adjust Power Setting
Step 3: Select an interval from the dropdown menu or click Default to return to the default
power setting.
Step 4: Click Apply to save the power setting.
The Adjust Power Setting window confirms that the power setting for your drive
has been changed:
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Figure 10: Adjust Power Setting Confirmation
Step 5: Click OK to return to the My Drives window.
Testing Your Drive
Test your drive to check the health of your OneTouch drive. The diagnostic utility performs
its tests without affecting the data on your drive.
To test your drive,
Step 1: In the My Drives window, click Settings.
The Settings window opens:
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Figure 11: Settings
Step 2: Click Test My Drive.
The Test My Drive window opens:
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Figure 12: Run Drive Diagnostics
Step 3: Click Test.
A progress bar indicates the progress of the test. When the test is complete, the
results are displayed:
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Figure 13: Diagnostics Complete
The drive pictured above is functioning normally. If the diagnostic encounters an
error during testing, the serial number of the bad device is displayed with
instructions to contact Seagate for service and support:
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Figure 14: Diagnostics - Bad Drive
Step 4: Click OK.
Updating Your Software
The Software Update feature automatically informs you when an update is available for
your software. However, you can manually check to see if an update is available or you can
turn off the Software Update feature.
To check for software updates,
Step 1: In the My Drives window, click Settings.
The Settings window opens:
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Figure 15: Settings
Step 2: Click Check for Software Update.
The Software Update window opens:
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Figure 16: Software Update
Software Update is selected by default.
Step 3: To turn off Software Update, unselect Check for updates automatically.
Step 4: To check for updates now, click Check Now.
If an update is available for your software, a Software Update window allows you
to download the update:
Figure 17: Software Update Available
If your software is up to date, a Software Update window informs you of that:
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Figure 18: Software Up to Date
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Backing Up & Restoring Folders
The Maxtor OneTouch Backup feature allows you to
• Schedule the backup of selected folders
• Edit backup settings]
• Launch an immediate file backup
• Restore backed up files
After the initial backup, the OneTouch software backs up changed files in backed up folders
on a schedule you set or when you click Back Up Now in the Backup window.
You can create one Backup Plan for each OneTouch drive connected to your computer.
You can select either of two Backup Plans:
• Simple Backup: Pre-configured to back up your XP My Documents or Vista
Documents folder daily at 10:00 p.m.
— OR —
• Custom Backup: You select the folders to be backed up and set a backup
destination and schedule.
Creating a Backup Plan
Using Simple Backup
Use Simple Backup to back up your XP My Documents or Vista Documents folder daily
at 10 p.m.
To use Simple Backup,
Step 1: Click Backup in the Command panel.
The Backup window opens:
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Figure 1: Backup
Step 2: In the Backup window, click Simple Backup.
A Simple Backup Confirmation window confirms that you’ve selected Simple
Backup and asks you to name this Backup Plan:
Figure 2: Simple Backup Confirmation
Step 3: Enter a name for your Backup Plan and click OK.
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The Backup window now offers the options of editing your backup settings and
restoring backed up files and describes your Backup Plan and the details of your
last backup.
Figure 3: Backup
Creating a Custom Backup
To select specific folders for backup and set up a backup destination and schedule,
Step 1: Click Backup in the Command panel.
The Backup window opens:
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