Masterclock CS5-LAN User Manual

1

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

2

Thank you for your purchase
of a CS5 Timecode Network
Injector from Masterclock

Here you’ll find instructions for

unpacking and installing your device,
proper care and configuration.

We are here to help.

You can reach us using various
contact methods (phone, email, etc.)
found at our website:

www.masterclock.com

Before calling, please attempt to find
the answer to your situation here.

You’ll find the answer to most

situations here.

DISCLAIMER

The information contained in this
document is subject to change
without notice. Masterclock®, Inc.
(hereinafter Masterclock or MC)
makes no warranty of any kind with
regard to this material, including, but
not limited to, the implied warranties
of merchantability and fitness for a
particular purpose. Masterclock shall
not be liable for errors contained
herein or for incidental or
consequential damages in
connection with the furnishing,
performance, or use of this material.
See important limited warranty
information starting on page 18.

Table of Contents

Introduction ...................................................................................... 3

Installation ........................................................................................ 4

Wiring Solutions ................................................................................ 4

Reset to Factory Default ................................................................... 5

WinDiscovery .................................................................................... 5

Telnet ............................................................................................... 10

Problems - Trouble Shooting ......................................................... 11

Specifications .................................................................................. 15

Limited Warranty and Service ........................................................ 16

Certificates of Conformity............................................................... 17

Contact Information ........................................................................ 19

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

3

RJ45 port

Ethernet
communications

RS-422

Steady indicates CS5 RS422 input is present

Flashing indicates no CS5 RS422 input is present

OFF indicate the network cable is disconnected

socket
9-28v DC
power

LAN

Steady indicates CS5 LAN packets are multicasting on the
assigned IP:Port

Flashing indicates a network interruption, preventing the
unit from multicasting

OFF indicate the network cable is disconnected

USB port

Communication with
PC via WinDiscovery
software.

Introduction

The CS-5 accepts a standard RS-422 CS-5 signal and converts

it to UDP network protocol.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

4

Network Installation

You may install the Masterclock CS5 LAN INJECTOR on your
desktop or in a rack mount configuration using the optional
Masterclock RM45. Attach power and communication at the
back according to these specs:

For DC power, plug in the 9-28v DC cord into its socket and
tighten the locking nut to secure.

The enclosed CD contains a pdf of this User Manual and
discovery/communication/configuration Microsoft Windows­based software called WinDiscovery. If you have not already
downloaded WinDiscovery for another Masterclock product,
you should do so now for your Masterclock CS5 LAN Injector.

On the following page is the preferred wiring diagram for the
Masterclock CS5 LAN Injector.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

5

When a device is
connected to
WinDiscovery via USB
to the PC, the device
will appear in blue as
seen here.

Factory Default Settings

RESET CONFIGURATION TO FACTORY DEFAULT

In some situations it may be necessary to return the unit to
factory default settings. To reset to factory default:

1. Find the reset button, located on the rear of the unit

next to the USB port (at left).

2. While the unit is powered on, hold the button in for 5

seconds or until the led goes dark.

3. The unit will go through an initialization process.

WinDiscovery Installation and Operation

Included on the CD with your Masterclock CS5 LAN Injector is
the WinDiscovery software application for detection,
configuration and management of all your NTP devices from
Masterclock.
The application operates in the Microsoft Windows OS.

INSTALLING WINDISCOVERY

If you haven’t already done so, insert the CD that shipped

with your Masterclock CS5 LAN Injector to automatically
install WinDiscovery. If Auto Run is not enabled on your
computer:

1. Run the “setup.exe” application from the CD

2. By default, the setup utility will suggest installing files to

C:\Program Files\Masterclock\WinDiscovery

3. Click the [OK] button

USING WINDISCOVERY

Open WinDiscovery from the “Start Menu” or by double­clicking the shortcut icon on the desktop.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

6

Click the [Discover] button to reveal all the devices accessible
on the network. The status bar will display the count of
devices found. When complete (please wait until “100%”
appears then disappears), a list of device families and groups
will be displayed in the left pane of the WinDiscovery
window. Click the [+] buttons to reveal the individual devices.
Click the [-] buttons to hide them.

Each device is configured with a device name from the
factory. Each device name includes the model name and a
MAC address extension.

You should change the device name to one that can identify
the location of the device.

It is highly recommended that only one user opens
WinDiscovery at a time. Other methods should not be used to
manage the network devices while using this app.

NETWORK CONFIGURATION

The network configuration (lower near left) may be viewed in
summary by clicking the [Network Configuration] button.

DEVICE SETTINGS (DS)

The “Device Settings” window (lower left) configures the
Masterclock CS5 LAN INJECTOR to receive and display in the
format that you prefer.

The top right section of the “Device Settings” window shows

a list of the firmware and options associated with your
Masterclock CS5 LAN INJECTOR.

The rest of the “Device Settings” window includes access to

all configuration options for the network. These include
display properties and administrative functions, such as
password. There is also a status display to monitor the
Masterclock CS5 LAN INJECTOR communication status.

Any changes made in this window, including all the buttons
thereon, will not be applied until you click the [Save] button,
or the [Save and Close] button, prior to clicking the [Exit]
button.

DS > NETWORK CONFIGURATION

As on the earlier described window, the “Network
Configuration” window may be viewed in summary by
clicking the [Network Configuration] selection.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

7

DS > COMMUNICATIONS CONTROL

Certain advanced features may be configured using the
[Communications Control] button. This gives access to the

“Telnet Control” window (below).

DS > CLOCK CONTROL SETTINGS

Use this menu to configure which remote MDNXX displays
will respond to the MASTERCLOCK CS5 LAN INJECTOR CS-5
network injector.

The left column shows the “Available Clock.”

The right column shows the clocks “Assigned to this Device.”

Use the buttons located in the center to move a device from

the “Available” to the “Assigned” column. Move all available

clock displays by pressing [All >] and [< All], and [>] and [<] to
move individual clock displays. When finished, click [Ok] and
the assignment will be saved.

[Clear All Device Assignments] button

This feature allows the end user to clear all associations
between all the MASTERCLOCK CS5 LAN INJECTOR s and all
the clock displays.

By clicking [Ok], all MASTERCLOCK CS5 LAN Injectors and
clock displays on the network will have their assignments

cleared. This is a global “clear all.” In order for a

MASTERCLOCK CS5 LAN INJECTOR to regain control of a clock
display, it will need to go through the “Clock Assignment”
configuration process again.

[CS-5 Encrypted] Select for Masterclock proprietary format.
Packets directed from specific device to specific MDN clocks.

[CS-Standard] Select for non-encrypted, directed to IP
addresses of independent devices.

DS > ADMINISTRATIVE FUNCTIONS (AF)

Click the [Administrative Functions] button to open a menu
that is rarely accessed. These include: 1. [Set Password] and

2. [Reset Device].

DS > AF > SET PASSWORD

Click the [Set Password] button to create a new password.
You will need to enter the old password. A warning is printed
on this window concerning the ramifications of forgetting an
appliance password. In a worst-case scenario you would have
to reset the Masterclock CS5 LAN Injector to its factory
default settings. That reverts back to the factory default
password: “public”.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

There is another method to set a password discussed further
in this document and describes more fully the rules
surrounding password usage.

8

DS > STATUS

At the bottom left of the “Masterclock CS5 LAN Injector”
window is the [Status] button. The “Masterclock CS5 LAN
Injector” window includes a “Display Snapshot” of a graphic
digital clock representing the face of the actual Masterclock
CS5 LAN Injector in real time.

Network Tab ─ includes the name of the device, the
model of the device and a summary of the network
configuration, much of this data is repeated from the
network configuration window described earlier.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

9

The Global Password being used must match
the password on all the devices being
administered. On any new system being
installed, the factory default global password is
“public”.

SET PASSWORD

Each Masterclock device in your network may have its own
password (see the “Properties” window to [Set Password]),
or you may create a Global Password on the “Discover”
window (see below). The default password is “public”.

Your custom password should be one to eleven characters
and is case-sensitive. For added password strength, you
should use both alphanumeric and special ASCII characters.

The password must be entered twice to confirm the entry.
Click [Change Password] to save it.

When a password is set for a device, each time you click [OK],
[Apply] or [Apply and Close] for that device you will be asked
for the password. You can select the [Remember this
password for the session] button and you will not be
prompted for the password, until you restart WinDiscovery.
Or you can use the Global Password feature (see below).

If you enter the wrong password and selected the
[Remember this password for the session] checkbox, you will
receive an error upon clicking [OK], [Apply] or [Apply and
Close] to any configuration changes. You can close the
WinDiscovery session to forget the wrong password(s).
However, this will require entering the password(s) again for
each device.

You can also remove the incorrect password entry during a
WinDiscovery session by going to the drop-down menu for
the device (right click to see this) and selecting the [Forget

memorized password] button.

GLOBAL PASSWORD

The [Global Password] button (at left on the “Network
Device Discovery” window) allows the user to enter a single

password once for all NTP devices. During subsequent
sessions you will not have to reenter the password.

ENABLING / DISABLING GLOBAL PASSWORD

To enable the Global Password:

1. Check “Enable Global Password”

2. Type your password.

3. Click [OK]

To disable the Global Password:

1. De-select the “Enable Global Password” checkbox

2. Click [OK].

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

10

Configuration via Telnet may not be
convenient for devices operating with a
factory default configuration since the IP
address is not known. Use the
WinDiscovery application to establish
first-time networking configuration.

For security purposes, the Telnet interface
can be disabled. When disabled, you will
no longer be able to access the device
with Telnet. To re-enable the Telnet
feature, one of the other configuration
methods must be used, or the clock must
be reset to factory default.

If you are not familiar with Telnet, ask
your network administrator for
assistance.

Telnet

Those with Linux and other non-Windows operating
systems will not be able to use WinDiscovery.

For Windows and non-Windows users alike, a terminal­style configuration interface is available via Telnet to
specify the IP address of the clock as the server with
which to connect.

The factory default port is Telnet server port 23.

By default, Microsoft Windows 7 has the Telnet Client
disabled.

TO INITIATE A TELNET SESSION IN WINDOWS

Select the Run command-line interface from the Start menu

and enter the command “Telnet” followed by a space, and

then the IP address of the unit and click [OK].

TO ENABLE TELNET IN WINDOWS

Open the Windows Control Panel, click on [Programs], click
on [Turn Windows features on or off], check [√] Telnet Client
and click [OK].

TO ENABLE TELNET IN LINUX

See your system administrator.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

11

Problems - Troubleshooting

PROBLEM:

Unable to discover the MASTERCLOCK CS5 LAN INJECTOR
using WinDiscovery

POSSIBLE REASONS/SOLUTIONS:

1. Verify that you have supplied power to the

network device

2. The discovery process was not complete. After selecting

the [Discover] button, wait until the discovery status
indicates 100% completion

3. Verify that the MASTERCLOCK CS5 LAN INJECTOR is on

the same physical network as the computer from which
you are running WinDiscovery

4. If the computer is separated from the device by a router

(on a remote network) or a firewall it is likely that the
router/firewall is blocking communications with the
device. Run WinDiscovery from a computer within the
remote network, or ask a network system administrator
to configure the router/firewall in question to pass
through (both directions) UDP broadcasts on port 6163.

Note: If this does not resolve the detection problems you
may additionally configure to pass through both
directions UDP broadcasts on ports 6165, 6166, and
6364]. Some routers will not forward UDP broadcasts
across networks-currently; this capability is required to
use WinDiscovery for enterprise-level management of
Masterclock, Inc. network appliances. If you are running
a personal firewall product, such as Zone Alarm or Black
ICE, or the built in Windows firewall you must adjust
their configuration to pass through (both directions) UDP
traffic on port 6163.

5. Verify that the hub/switch/router is capable of

supporting the 10MB speed that the attached network
device requires.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

6. Verify that the network device and the computer running

WinDiscovery are attached to the network.

7. Verify all network cables; hubs, etc are in proper

working order.

12

Devices which have been assigned a

fallback IP address of 169.254.xxx.xxx will

be displayed in the main WinDiscovery

window with RED text, indicating a

problem with the configuration.

If the configuration of the network device

is changed while a 169.254.xxx.xxx is

being use, then the current

169.254.xxx.xxx address will become the

permanent static address and the original

conflicting static address is lost. At this

point, it is necessary to manually change

the static IP address to one that will not

conflict, or you may do a “Reset

Configuration” to restore the system to

factory default settings.

PROBLEM:

No response to configuration changes under WinDiscovery
or garbled characters

POSSIBLE REASONS/SOLUTIONS:

1. The WinDiscovery application has been open for too long

and the device’s configuration(s) have changed. For the
example, this can occur if the DHCP server has issued
new/refreshed addresses. Close the WinDiscovery
application and restart.

2. The discovery process was not complete before selecting

device. After selecting [Discover] button, wait until the
discovery status indicates 100% completion.

3. Verify that the physical network cables and equipment

and configuration for UDP have not changed.

4. Verify that you are currently the only user accessing the

device via WinDiscovery or Telnet.

5. The network may currently be experiencing heavy traffic

which is reducing bandwidth and/or causing collisions
with the UDP messages/packets between the device and
WinDiscovery. Since delivery of UDP messages are not
guaranteed, this can cause WinDiscovery to not receive
the latest configuration or status packets, and thus show
outdated or garbled information. In some cases, it may
not be discovered in the WinDiscovery device tree.

PROBLEM:

MASTERCLOCK CS5 LAN INJECTOR appears in RED text under
WinDiscovery device tree

POSSIBLE REASONS/SOLUTIONS:

1. Incorrect network configuration may be causing the

device to receive a fallback IP address and or perform
soft restarts. Verify that the IP address configured for the
device is correct. If you manually enter (or DHCP assigns)
an IP address that already exists on the network, this will
create a conflict. The device will reset its address
(fallback) within the local address space. Determine the
cause of fallback IP address and resolve the issue. View
the error status under the status window. Near the
bottom of the status window the error will be displayed.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

2. When the Ethernet Interface is initialized the network

device will verify the IP address (either Static or assigned
by DHCP) is not being used by another device on the
network. If a conflict is found the device will default to a

169.254.xxx.xxx address. The IP address that caused the
error is saved and returned as an error to WinDiscovery.

13

Telnet can be disabled

For security purposes, the Telnet

interface can be disabled. When disabled,

you will no longer be able to access the

unit with Telnet. To re-enable the Telnet

feature, one of the other configuration
methods must be used, or the unit must
be reset to factory default configuration

This error status is available to the user via the Status
window on WinDiscovery.

3. If DHCP was selected and the network device fell back to

a 169.254.xxx.xxx address approximately every ten
minutes (depending upon the “Advanced Setting”
values) the Ethernet interface will be reinitialized and the
MASTERCLOCK CS5 LAN INJECTOR will attempt to get an
IP address from the DHCP sever. If the device is
successful, the error will be cleared and the new address
from the DHCP server will be used. If a discovery was
done using WinDiscovery or Telnet was used this
initialization will be delayed by 1 hour.

PROBLEM:

MASTERCLOCK CS5 LAN INJECTOR appears to ‘reset’
periodically

POSSIBLE REASONS/SOLUTIONS:

1. Check the network connection and setup. If DHCP is

enabled by default] and a DHCP server is not active on
the network the clock will hesitate periodically while
attempting to resolve DHCP configuration. To correct the
problem, switch to manual networking configuration or
determine why the local DHCP server is not operating.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

2. If the device cannot resolve its DHCP mode, the unit will

periodically perform a soft restart to reinitialize its
communication port and DHCP configuration.

3. If the MASTERCLOCK CS5 LAN INJECTOR has no valid DNS

server (or it is down) hesitations similar to those
described in #1 will occur.
At least one valid DNS server is required for operation.

PROBLEM:

Unable to communicate with the MASTERCLOCK CS5 LAN
INJECTOR using Telnet

POSSIBLE REASONS/SOLUTIONS:

1. If the MASTERCLOCK CS5 LAN INJECTOR has been

configured to use DHCP for network configuration, but
no DHCP/BOOTP server is present, the RC 500 may not
respond to discovery requests for up to twenty seconds
after power-on.

Note: DHCP is enabled as a factory-default.

2. Verify that you have the correct IP address for the unit

and the IP address did not change. If using DHCP to
provide the IP address, this address may change
periodically; you must know the IP address of the unit to
use the TELNET interface.

14

3. Verify that the device does not have the Telnet interface

disabled.

PROBLEM:

Lost the password

POSSIBLE REASONS/SOLUTIONS:

1. The password cannot be recovered if it is lost. Reset the

clock to the factory default configuration using the
procedure described in the Configuration section. After
the clock has been reset to factory defaults, the unit
must be reconfigured.

2. The factory default password is “public”.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

15

MASTERCLOCK CS5 LAN INJECTOR CS-5 Specs

SPECIFICATIONS

CONNECTORS

USB Connection to PC

RJ45 Ethernet communications with MDNXX display and NASA-supplied CS-5 generator

POWER

Voltage 9-28VDC

Connector Threaded Universal DC input connector

PHYSICAL

Size 6.75 x 4.13 x 1.5 inches

(17.15 w 10.48 l 3.81 h in cm)

Weight 17.3 oz

(490.5 grams)

Baud Rate The CS5 automatically cycles through all possible baud rates using CS-524z protocol.

CS-524z = 6 for 4800 baud rate

= 7 for 9600 baud rate

= 8 for 19,200 baud rate

= 9 for 38,400 baud rate

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

16

Limited Warranty

This Masterclock product warranty extends to the original purchaser.

Masterclock warrants this Masterclock CS5 LAN Injector against
defects in materials and workmanship for a period of one year from
the date of sale. If Masterclock receives notice of such defects during
the warranty period, Masterclock will, at its option, either repair or
replace products that prove to be defective.

Should Masterclock be unable to repair or replace the product within
a reasonable amount of time, the customer's alternate remedy shall
be a refund of the purchase price upon return of the product to
Masterclock. This warranty gives the customer specific legal rights.
Other rights, which vary from state to state or province to province,
may be available.

EXCLUSIONS

The above warranty shall not apply to defects resulting from improper
or inadequate maintenance by the customer, customer-supplied
software or interfacing, unauthorized modification or misuse,
operation outside of the environmental specifications for the product
or improper site preparation and maintenance (if applicable).

WARRANTY LIMITATIONS

MASTERCLOCK MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR
IMPLIED, WITH RESPECT TO THIS PRODUCT. MASTERCLOCK
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

In any state or province which does not allow the foregoing disclaimer,
any implied warranty of merchantability or fitness for a particular
purpose imposed by law in those states or provinces is limited to the
one-year duration of the written warranty.

EXCLUSIVE REMEDIES

THE REMEDIES PROVIDED HEREIN ARE THE CUSTOMER'S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL MASTERCLOCK BE LIABLE
FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT,
OR ANY OTHER LEGAL THEORY.

In any state or province that does not allow the foregoing exclusion or
limitation of incidental or consequential damages, the customer may
have other remedies.

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

HARDWARE SERVICE

You may return your Masterclock CS5 LAN Injector to Masterclock for
repair service. Please contact the factory for RETURN
AUTHORIZATION before returning the unit. When you return your
Masterclock CS5 LAN Injector for service, you must prepay all shipping
charges, duty, and taxes. For international returns, please contact the
factory

17

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

18

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16

19

Contact Us

Masterclock, Inc.

2484 West Clay Street

St. Charles, MO 63301 USA

website

www.masterclock.com

USA and Canada

1-800-940-2248
1-636-724-3666

1-636-724-3776 (fax)

International

1-636-724-3666

1-636-724-3776 (fax)

Sales

[e-mail]

Technical Support

[e-mail]

Masterclock CS5 Lan Network Injector User Manual – v2014.01.16