Masterclock CLDTCD12 User Manual

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Thank you for your purchase of a CLDTCD12 digital clock from MASTERCLOCK. Here you’ll find
instructions for unpacking and installing your clock(s), including suggestions for proper care and configuration.
We are here to help.
You can reach us using various contact methods (phone, email, etc.) found at our website:
www.masterclock.com
Before calling, please attempt to find the answer to your situation here.
You’ll find this user manual will
handle virtually all of your questions.
Disclaimer - The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, MASTERCLOCK assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. MASTERCLOCK reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes
The CLDTCD12 digital clocks contains microprocessor control electronics designed to
operate indoors between 32˚ to 140°F (0˚ to 60˚C) with 0-90% relative humidity, non-
condensing.
The CLDTCD12 digital clocks are not water- or moisture-proof. Treat it as you would any other delicate electronic device and do not expose it to water, excessive heat or physical abuse
Table of Contents
Introduction ......................................................................... 3
Supplied (Ship Kit) Checklist ................................................ 5
Connections ......................................................................... 6
USB Device Driver ................................................................ 7
WinDiscovery - Installation and Configuration .................. 8
Addressing Modes ............................................................. 13
Settings ............................................................................... 16
Operating Environment ..................................................... 18
Trouble Shooting ............................................................... 23
Care and Cleaning .............................................................. 25
Limited Warranty .............................................................. 27
Health and Safety ............................................................... 28
Compliance ........................................................................ 39
Service/Contact Information ............................................. 30
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Caution: This icon signifies a potential hazard, and gives tips on how to avoid them.
Important Information: This icon indicates to an important step that must be followed.
Technical Note: This icon describes technical terms and actions.
Helpful Hint: This icon suggests the general setup and practice.
Introduction
Icons Used In This Manual
CLDTCD12
The CLDTCD12 is a precision, multi-featured time code driven digital time display. The CLDTCD12 decodes VITC, IRIG-B and SMPTE linear/longitudinal time code formats to function as a clock.
VITC
Vertical Interval Time Code (VITC) is a form of SMPTE time code embedded as a pair of black-and-
white bars in a video signal. These lines are typically inserted into the vertical blanking interval of the video signal. There can be more than one VITC pair in a single frame of video: this can be used to encode extra data that will not fit in a standard time code frame.
VITC contains the same payload as SMPTE linear time code frame embedded in a new frame structure with extra synchronization bits and an error-detection checksum. The VITC code is always repeated on two adjacent video lines, one in each field. This internal redundancy is exploited by VITC readers, in addition to the standard time code "flywheel" algorithm.
A video frame may contain more than one VITC code if necessary, recorded on different line-pairs. This is often used in production, where different entities may want to encode different sets of time-code metadata on the same tape.
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The CLDTCD12 does not support decoding of SMPTE drop-frame, reverse running, NTSC, color frame, blackburst or other video time code formats and synchronization options.
Please refer to the “Specifications” section of this document for additional details. For available options, visit Masterclock’s website: www.masterclock.com
IRIG-B
Defined by the Range Commanders Council, U.S. Army White Sands Missile Range. The format is used by military, government, power industry and many other commercial and industrial applications. The CLDTCD12 decodes IRIG-B in both a 1 kHz modulated (IRIG-B1) and un­modulated/pulse width coded/DC level shifted (IRIG-B0) format. All formats of IRIG-B time code decoded by the CLDTCD12 use the time of year information BCD (Binary Coded Decimal). All formats of IRIG-B time code decoded by the CLDTCD12 also use the extended year/date and time zone information in the control functions as defined by the IEEE 1344 specification. SBS (Straight Binary Seconds) information is not decoded. Manchester format/encoding is not supported.
The CLDTCD12 can be configured for world-wide time zone offset and automatic DST (Daylight Saving Time) adjustment and allows for reliable, accurate and maintenance free operation. Use of the automatic DST feature requires that the clock be enabled to accept the time code date encoding, using the USB port and WinDiscovery software application. The time code source must provide date encoding in the control bits/fields to the Masterclock/Leitch date encoding standard for SMPTE or the IEEE-1344 year encoding for IRIG-B.
SMPTE
Society of Motion Picture and Television Engineers format is available in frame rates of 24, 25, and 30 frames second. The CLDTCD12 time code clock supports all three formats. All formats of SMPTE time code decoded by the CLDTCD12 use the full date information in the user bits as defined by Leitch, Inc.
Features
Time or Date display 24 or 12 hour display mode AM/PM indicator (12 hour mode) +12 to -11 hour time zone offsets Programmable time and date when time code not present Automatic level adjustment to incoming time code signals Automatic detection of time code type and date encoding availability Retains time and date during loss of power and/or time code using a battery
backed real-time clock (RTC) and maintenance free rechargeable battery
General Use Precautions
Do not expose this clock to temperatures outside the range of 0° C to 50° C (32° F to 122° F). Placing your device in an environment that is too cold or humid may damage the unit. Do not place heavy objects on top of this clock or use excessive force on it. Never use benzene, paint thinners, detergent or other chemical products to clean the outside of this clock. Such products will disfigure and discolor the casing.
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Never insert any metallic object into the clocks case, doing so increases the risk of electrical shock, short circuiting, fire or personal injury.
Never expose your clock to rain or use it near water or in damp or wet conditions. Never place objects containing liquids on or near this clock, as they may spill into its openings increasing the risk of electrical shock, short circuiting, fire or personal injury.
Please refer to the “Care and Cleaning” section of this document for details on cleaning and recommended products.
The CLDTCD12 warranty may be void as a result of the failure to respect the precautions stated above.
WinDiscovery Configuration Utility
Power cord
Unpacking and Installation
Supplied (Ship Kit)
The list below is for illustration purposes. Refer to your sales order for actual items shipped.
CLDTCD12 digital-analog clock/date display CD-ROM (WinDiscovery Configuration Utility and User Manual) Power cord
CLDTCD12
Powder coated steel case
4 Digit LED Display
Only qualified persons are authorized to carry out maintenance on this device. Read this User’s Manual carefully and follow the correct procedure when setting up the device. Do not open your Masterclock product or attempt to disassemble or modify it.
Connections
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Un-balanced Signal: Connect the 50 ohm (Ω) RG59 coaxial cable (not included) to the BNC connector, located on the back panel.
Balanced Signal: Secure the wires (not included) to the terminal block, located on the back panel.
USB Port: For configuration.
DC: Insert the DC power cord into the 2.1 mm connector located on the back panel.
Connections
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Do not route power or signal cables between the case and the wall (along the exterior of the wall), which may pinch the power or signal cable and create a hazardous condition.
Mounting
Wall Mount Key Hole’s
Wall mounting key holes are position on back case for easy installation.
Mounting
The CLDTCD12 digital time display is designed wall mount. Power and low voltage signal wiring should be installed according to local electrical codes, so to access the back of the clock.
Wall Mount Bracket
A wall mounting bracket is supplied which has been designed to fit on either a standard 2”x 4” or 4” x 4” conduit box. Mount the bracket on the wall/conduit box, attach the power cord and RG58
coax cable and secure the clock to the bracket using the supplied retaining screws.
Back of Clock
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Wall Mount Dimensions
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CLDTCD12 Dimensions
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USB A cable end
(to computer)
USB B cable end
(to clock)
USB B port
(back of clock)
USB Device Driver
A USB type B port has been included on the rear cover of the clock to provide a means of configuring the clock via software and to allow for firmware upgrades for either firmware corrections or future product enhancements.
To utilize the USB port, connect a USB type A to USB type B cable from the computer to the clock.
Installing the Device Driver
First, power-on the CLDTCD12. Next, use a USB cable (not supplied) and connect to the PC. The Windows Plug and Play manager will detect a new USB device and request device drivers. If Windows is unable to install the USB device drivers, the system will send an alert.
Open “Device Manager” and locate “CLDTCD12” listed under “Other devices”. Right click the device and click on “Update Driver Software”. This will need to be
performed for both USB device drivers (i.e. COM and BUS).
There are two locations for the USB Device Driver:
1. C:\ Program Files\Masterclock\WinDiscovery \Drivers\
2. CD labeled, “WinDiscovery” X:\Products\WinDiscovery\Drivers\
Note: “X” is the CD/DVD drive letter of your Windows PC.
WinDiscovery
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The WinDiscovery software application is a clock setup and configuration program that operates in the Microsoft Windows operating system and is supplied FREE with your CLDTCD12 device.
INSTALLING WINDISCOVERY
To install the WinDiscovery complete the following steps:
Insert the CD that shipped with your CLDTCD12 device.
1. Run the “WinDiscovery.exe” application from the CD.
2. By default, the setup utility will suggest installing files to
C:\Program Files\MASTERCLOCK\WinDiscovery. Click OKAY.
USING WINDISCOVERY
It is highly recommended that only one user opens WinDiscovery at a time. Other methods should not be used to manage the network devices while using this software application.
Open WinDiscovery from the “Start Menu” or by double-clicking the shortcut icon on the desktop.
Once you click [Discover], all devices accessible on the network will announce their presence and the status bar will display the count of devices found. When complete, a list of device families and groups will be displayed in the left pane of the WinDiscovery window.
Each device is configured with a device name from the factory. This name includes the model name and a MAC address extension. You should change the device name to one that can identify the location of the device.
Click on the plus [+] sign to the left of any family or group to open and view device types that were found.
Click on the minus [-] sign to collapse these files.
Click on any device group and it will list the devices in the right
pane with all devices of that type found. To configure another device group, click on the device name in the left window and the device names will then appear in the right window, ready to be managed.
To configure and manage a device, right click the device name in the left panel and a drop-down menu appears. The top item is a [Properties] button.
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To open the “Device Settings” window, double click the
CLDTCD12 clock name. The top left item is labeled
Configurable Options.”
WITHIN THE DROP-DOWN WINDOW:
Click on a menu choice to open the window for that function.
[PROPERTIES] BUTTON
The “Properties” window lists the name, model, firmware and
network configuration of your CLDTCD12 clock. These configurations may be changed in other windows, but not in this one. Click [OK] to exit.
[NETWORK CONFIGURATION] BUTTON
The “Network Configuration” window (lower left) lists the
device name and offers a checkbox to “Automatically obtain network configuration from DHCP/BOOTP” or not. If not, you
may manually fill in the IP address, Netmask, Gateway and DNS.
DEVICE SETTINGS BUTTON
The “Device Settings” window is the same one that appears with a left double-click of the device on the “Network Discovery” window (left above, grayed out) and is detailed on page 17.
SET PASSWORD BUTTON
The “Set Password” window permits the user to enter a unique
password for every device to change the factory default password, “public”.
A password is one to eleven characters and is case-sensitive. For added password strength, you should use a combination of alphanumeric and special ASCII characters.
Fill in the old password, “public” then enter the new password twice. Click [Change Password] to save.
When a password is set for a device, each time you click [OK], [Apply] or [Apply and Close] for that device you will be asked for the password. You can select the “Remember this password for the session” box and you will not be prompted for the password, until you restart WinDiscovery. Or you can use the
Global Password feature, (page x).
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If you enter the wrong password and selected the [Remember this password for the session] checkbox, you will receive an
error upon clicking [Save] or [Save and Close] to any configuration changes. You can close the WinDiscovery session to forget the wrong password(s), however this will require entering the passwords again for each device.
Alternately, you can remove the incorrect password entry during a WinDiscovery session by going to the drop-down menu for the device and selecting the [Forget memorized password] button.
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[SET TIME/DATE] BUTTON
Here you may break the link to UTC time to create a custom time. Click this button to reveal a preliminary warning. Read the warning and continue if you wish to create a custom time for your CLDTCD12 clock by unclicking the [UTC] button. By clicking the [UTC] button you will return to UTC time.
[STATUS] BUTTON
The “Status” window includes a “Display snapshot” of the clock’s face. On the right are constantly updated listings of the
UTC Time, Local Time, Current Reference, Reference Status, Last Time Lock Lost (UTC) and Last Time Lock Restored (UTC). Below is a Time Code Reader tab. The first lists the name and model number of the unit followed by the network configuration
numbers. These would echo the “Network Configuration
window figures (page 15). The tab lists whether or not the server and/or client is enabled and various stats about each.
[RESET DEVICE] BUTTON
This button brings up the “Are you sure?” window. Press the
[Yes] button and you will “soft reset” your clock to allow the device to clear its current communications buffer and re­initialize its processing, which includes re-requesting of a DHCP address. This feature is intended to allow the user to remotely reset the unit and does not restore the factory default state.
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The Global Password being used must match the password on all the devices being administered. On any new system being installed, the factory default
password on all devices is “public”.
GLOBAL PASSWORD
The Global Password feature allows the user to enter a single password for all devices using the same password. During this session and subsequent sessions of WinDiscovery, you will not have to enter the password.
1. Check [Enable Global Password].
2. Type your password.
3. Click [OK]
To disable the Global Password, de-select the [Enable Global
Password] checkbox and click [OK].
[DEVICE SETTINGS] BUTTON
The “Device Settings” window includes three sections. In “Configurable options” the [Input
Control] button takes you to a [Time Code Reader button]. Clicking it permits the user to enable or
disable the Time Code client. If enabled, you can choose SMPTE and IRIG Code Settings or VITC Encoding.
The [Time Code Reader] button and window are detailed on page 13.
The [Display Properties] button and window (at left) permits the user to change the brightness of the LEDs, to change the Time/Date presentation order, to choose 12 or 24-hour time formats with leading zeroes on or off and to choose UTC or local time (once local time offsets have been input).
The “Local Time Settings” section includes two
buttons for [Daylight Savings Time] and [Time Zone/Time Offset] to offset your displayed time
from UTC to Local time.
The [Save] and [Save and Close] buttons must be clicked before hitting the [Exit] button. Otherwise any entered changes will not take effect.
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ADMINISTRATIVE FUNCTIONS
From the “Device Settings” window, click [Administrative Functions].
SET TIME AND DATE
This feature may be most useful for demonstration, in lab situations, environments where an external reference time signal is not available, when the built-in Time Code client is disabled or when a network connection to an Time Code server is not available.
SET PASSWORD
See page 9.
INSTALL NEW OPTION
Paste the Option Key you receive here.
LEAP SECOND DATE
Manually enter the date of the next leap second. The leap second insertion/deletion always occurs at 11:59:59 p.m. UTC time on the date selected.
RESET DEVICE
See page 9 under Properties Button.
SET TO DEFAULT CONFIGURATION
Click this button to set your clock back to the factory defaults. The password will revert to “public”.
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Setting up to receive SMPTE Time Code, IRIG Time Code or VITC Encoding is relatively easy to do
once you known what you want.
LTC/VITC Switch (set in up position)
Time Code Reader - SMPTE
SMPTE TIME CODE
The CLDTCD12 supports SMPTE Time Code by using the switch located on back of the clock. Make sure the LTC/VITC switch is in up position and LTC is selected. By switching to LTC from VITC, the clock will display time from a SMPTE Time Code source once you have configured input. From the “Input
Control”, select “Time Code Reader” and select from the “SMPTE Time
Code Setting”. Options include: Ignore date on incoming time code, date using Leitch encoding format or SMPTE 309M encoding.
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LTC/VITC Switch (set in up position)
Time Code Reader - IRIG
IRIG
The CLDTCD12 supports IRIG-A, B or E time code by using the switch located on back of the clock. By switching to LTC from VITC, the clock will display time from an IRIG Time Code once you have configured IRIG
input. From the “Input Control”, select “Time Code Reader” and
check box from within the “IRIG Time Code Settings”. This will set
clock to “Ignore Day of Year and
Year on incoming time code. Time Code will be either IRIG-A, B or E with no Day of Year and no IEEE1344 year encoding.
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LTC/VITC Switch (set in down position)
Time Code Reader – VITC (for units with this option)
VITC ENDCODING
The CLDTCD12 supports VITC by using the switch located on back of the clock. By switching to VITC from LTC, the clock will display time from a video source once you have configured VITC input. From the
Input Control”, select “Time Code Reader” and select from the “VITC Encoding” drop down box. The drop
down box lets you choose from lines
6/8 thru 25/27. Selecting “AUTO”
will scan all lines automatically.
Time Zone Offset
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US/Canada Standard, Post 2006
European Union Standard
Time Zone/DST
Modify the time zone by clicking the [Time Zone] button. This opens a new window that gives you a list of time zones, including descriptions to help with the selection. Select the desired time zone and click [OK] to close the window. Changes are applied when you click [OK].
Daylight Saving Time
Configure and/or enable the daylight saving function by clicking the [Daylight Saving Time] button. North American and European Union DST settings are quickly entered by clicking the appropriate button; [US Standard] or [EU Standard].
Daylight saving time configurations will be applied when you click [OK].
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Practical use of this feature requires the clock to be removed from the time code source.
When the clock has access to a valid time code source, information obtained via time code will immediately overwrite any manually established time/date.
Time Code Settings
To use the automatic DST adjustments requires that date/year encoding is enabled.
This product contains an automatic detection and gain control circuit for the incoming SMPTE 30/25/24 fps longitudinal/linear time code or for IRIG-B(0) pulse width modulated or IRIG-B(1) amplitude modulated time code.
To support common SMPTE/IRIG-B standard time codes without date/year encoding to the aforementioned standards, an option of ignoring the date information encoded in the time code is provided.
Display Properties
The settings on this window control how the clock displays time, date and level of brightness.
Display Properties configurations will be applied after you click [OK] and then click [Apply] from the main window.
Set Date Time
The [Set Date Time] feature lets you manually set the time and date for the clock. This may be most useful for lab situations as the clock keeps time via its internal precision oscillator and real-time clock when time code is not present. The time can either be set to the time of the Windows PC or a manual time and date can be entered.
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The CLDTCD12 is not water or moisture proof. Treat it as you would any other delicate electronic device and do not expose it to water, excessive heat or physical abuse.
The time code input circuit of the CLDTCD12 can automatically detect and synchronize to either a single-ended unbalanced or a differential balanced time code signal.
When time and/or date information is available from the time code source it will always override any operator-programmed information.
Operating Environment
The CLDTCD12 contains microprocessor control electronics designed to operate indoors between 32˚ to 140°F (0˚ to 60˚C) with 0-90% relative humidity, non-condensing.
Operation
After applying power, the clock will go through an internal check. Time from the RTC backup will be applied until a Time Code reference is acquired.
Connect a valid time code signal to the unbalanced BNC connector located on the back of the clock.
Once a source of VITC, IRIG-B or SMPTE time code is “Locked”, the time should appear on the display. If the time code signal is lost or disconnected, the CLDTCD12 will continue to display time based on its internal reference until the time code signal is returned.
The colons of the clock display will flash when the time displayed is not locked to time code. When time code is present and decoding properly the colons will remain steady-on.
If the CLDTCD12 is configured for a 12-hour time display mode an AM/PM indicator will appear in the bottom right corner of the display during the PM hours.
To change the display to/from local time, the user must select the time zone offset for the region of interest and if desired, the optional DST feature which automatically adjusts according to the currently entered DST rules.
In the event that a time code source is not present, the unit is designed to operate as a standard (stand-alone) clock using the built in RTC (Real Time Clock). The RTC is battery backed with a maintenance free rechargeable battery. When operating in time/date display mode the operator may program time and date information into the clock.
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SETTING
CONFIGURATION SELECTION
Disabled
Time Zone Offset
Disabled
Daylight Savings Time
Enabled
Date information in time code
Enabled
24 Hour format
The CLDTCD12 ships from the factory with “Time Zone / Time Offset” options set to off in order to display UTC time.
The CLDTCD12 interprets the incoming time code as UTC.
Default
Recommendation
(Examples)
SL26-21:4B
Bldg101-Rm121
SL29-45:8A
Conference_Room-342
Default Configuration
The CLDTCD12 digital clock maintains its configuration data in non-volatile flash memory allowing the unit to retain configuration settings even when power is off. The clock may be configured by using the WinDiscovery configuration utility and a USB cable.
The CLDTCD12 ships from the factory with the following configuration as defined below.
NAMING
All CLDTCD12 devices can be provided with a verbose name. The name is arbitrary and may be useful for organizing and managing devices once installed. By default, device names are the product name
abbreviation followed by the device’s MAC address.
Customers should designate their own custom names relating to their own organizational requirements, 32 characters max.
DEFAULT PASSWORD
The factory-default password for the network device is: public.
Please use lower case.
RESET FACTORY DEFAULT CONFIGURATION
In some situations (such as a lost password) it may be necessary to return your device to its factory default configuration. A [RESET] button is located on the clock’s rear cover.
To reset the configuration to factory default:
Press and hold the reset button for 10 seconds (until
dashes appear on the digits) and then release. The configuration will now be reset, including the password. The unit will need to be reconfigured to your custom settings.
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If the Time Code input is different from UTC, do not adjust the Time Zone and/or DST offset. These will adjust automatically.
European customers: Please carefully consult the section entitled Device Settings for details on setting your
Summertime Period.
Daylight Savings Time (DST) adjustments must be configured
using the daylight time option and not with the Time Zone offset option in order to ensure proper year-around operation.
LED STATE
STATUS INDICATION
Flashing
No Reference: The CLDTCD12 is not able to reference Time Code
On Solid
Referenced Time: The CLDTCD12 is receiving time referenced from a Time Code
Configuration
STATUS LED (LIGHT EMITTING DIODE)
The LED colons on the display will follow the following protocol after power is applied:
TIME ZONE OFFSETS
The CLDTCD12 digital time display maintains time as UTC initially. A Time Zone offset or bias can be provided to adjust the time for display purposes. A bias can be set as a positive (+) or negative (-) value. Expect a resolution of one second.
DAYLIGHT SAVING TIME
An automatic Daylight Saving Time (DST) adjustment can be configured separately and in addition to a Time Zone offset. DST begins on the second Sunday of March at 2:00 AM (Local Time) and ends the first Sunday of November at 2:00 AM (Local Time).
EU STANDARD – EUROPEAN UNION
In the European Union, daylight change times are defined relative to the UTC time of day. Summertime Period begins at 1:00 AM, UTC on the last Sunday of March and ends at 1:00 AM, UTC on the last Sunday of October.
FREEWHEELING ACCURACY
The CLDTCD12 has built-in provisions to allow it to freewheel and maintain accuracy for extended periods in the absence of Time Code. These features also allow the unit to be set manually and run without Time Code with precision.
TCXO AND RTC CIRCUIT
The CLDTCD12 contains a precision TCXO (Temperature Compensated Crystal Oscillator) and RTC (Real Time Clock)
circuit allowing the clock to maintain an accuracy of ± 1 minute per year to the last known Time Code input (±165 mSec per day) when Time Code is not present or cannot be decoded (i.e. freewheeling mode)
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MAINTENANCE-FREE RECHARGEABLE BATTERY
The RTC and TCXO are maintained continuously from a rechargeable battery circuit during periods of power outage. Minimum holdover period is two weeks with a fully-charged battery under constant drain.
DEFAULT CONFIGURATION
The factory defaults may be restored by using the WinDiscovery program or by using the reset button at the rear of each clock.
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There are no user serviceable parts inside the CLDTCD12 digital clock. Please contact MASTERCLOCK if you require servicing or repair.
Physical Size Width
Height Depth
Weight
Material Case
Lens
4 Digit Display
CLDTCD12
12” (30.48 cm) 12” (30.48)
2.080” (5.28cm)
4.23 lb (1.92 kg)
Powder Coated Steel Acrylic
3V,17 mAh, coin cell Rechargeable manganese lithium Panasonic ML1220/V1A
Power Requirements
DC
DC Input Voltage .....................................12-28 VAC
DC Input Frequency .................................47-63 Hz
DC Input Connector .................................2.1 mm
DC power consumption ...........................15 W
Internal Battery Circuit Maintenance Free Rechargeable Battery
3V,17 mAh, Coin Cell Rechargeable Manganese Lithium Panasonic ML1220/V1A
Rechargeable Manganese Lithium coin cell (Panasonic ML1220) and recharging circuit requires no maintenance and retains all configuration settings for two weeks (minimum holdover) without applied external power.
Operating/Storage Temperature and Humidity
Operating Temperature ..............................0 to +50°C
Relative Humidity ........................................Up to 90% (non condensing @ 25°C)
Storage Temperature ..................................-40 to 70°C
............................................................... Size and Weight
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Time Code Formats
DST supported
MASTERCLOCK/Leitc
h
Date Encoding
IEEE - 1344
Year Encoding
I
N
P
U
T S
SMPTE – 30 fps
-
SMPTE – 25 fps (EBU)
-
SMPTE – 24 fps (FILM)
-
IRIG-B* & IRIG-B(1)
-
VITC
-
-
Specifications and Communications I/O
USB……………………........................................B type connect
Format……………………………………………………..v1.1
Type…………………………………… .........................LTC (Longitudinal/Linear Time Code), forward
running, automatic detection and automatic gain adjustment.
Impedance .....................................................> 50 K
Nominal Level ................................................1.5 Vpp (0dB/600)
Input Level Range ...........................................0.175-12 Vpp (-15dBV to 20dBV)
Auto-Detection/Gain Adjustment Range .......IRIG-B00 un-modulated, 0.5 to 12 Vpp
IRIG-B12, 1KHz AM, 0.5 to 8 Vpp, 3:1 mark to space ratio SMPTE 24, 25 and 30 fps, NDF, 0.2 to 12 Vpp
Input Signal and Connector . …………………….…BNC-female, Single Ended, Unbalanced:
Center pin: Time Code Signal (+)
Outer Conductor: Time Code Return (Common)
Terminal Block, Differential, Balanced:
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Pin 1: Signal (+) Pin 2: Return (-) Pin 3: Shield (optional)
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There are no user serviceable parts inside the CLDTCD12 digital clock/display. Please contact MASTERCLOCK if you require servicing or repair.
Troubleshooting
The easiest way to verify that CLDTCD12 is decoding time code is to observe the LED colons on the front of the clock. The colons will be on continuously when the CLDTCD12 synchronized to a time source (i.e. decoding time code). If the colons are flashing at a rate of 1 pulse per second or dashes are displayed, then there is an issue with the input time code signal.
A secondary method is to monitor the time code status while using the WinDiscovery application.
Time code decoding problems can include any of the following:
No time code present Ground loops or other interference such as coupling from nearby AC power lines,
bad/intermittent cables, wiring or connectors incorrect wiring connection for unbalanced or balanced input signals
Out of range signal level that is too high or too low Fluctuating signal level A signal that is distorted Excessive loading on the time code line A time code type or encoding that the CLDTCD12 option does not support
Clock is displaying dashes (- - - - ) and/or colon’s are flashing (i.e. unable to “lock” to time code)
Possible reasons/solutions:
1. Clock is not currently connected to a time code source.
2. There is a problem with the cabling between the clock and the time code source.
3. There is a ground loop or other interference between the clock and the time code source.
Verify that a common ground exists between the clock and the time code source. If the cabling distance between the time code source and clock is large you may want to consider inserting an audio distribution amplifier between the devices.
4. The signal level of the incoming time code is out of the range of the time code circuitry.
5. The signal level of the incoming time code is fluctuating or has changed. The signal level
must be stable for the CLDTCD12 to detect and decode the time code. Cycle power of the CLDTCD12 device to re-initiate the auto-detection of time code.
6. The time code being fed to the CLDTCD12 is not a recognized format. Verify that your time
code source is providing one of the time code formats that the CLDTCD12 can decode.
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Not displaying the correct local time and/or date.
Possible reasons/solutions:
1. The CLDTCD12 has a time zone offset and/or DST offset configured.
2. Your time code source and/or the CLDTCD12 are set with time zone and/or DST offsets.
3. Your time code source is not providing the time and/or date that you expect. Contact the
individual responsible for the time code source for more information.
Clock did not properly negotiate the DST.
Possible reasons/solutions:
1. Your time code source is not providing date information and/or a valid date was not
programmed into the CLDTCD12.
2. Your time code source already provides the DST adjustment.
3. Your time code source or the CLDTCD12 does not have the correct DST rules configured.
UTC time and/or date is incorrect.
There are several potential failure points:
Invalid, intermittent or missing time code source Date/year overwrite function for non-date encoded time code may be configured
improperly
Battery may need to be replaced A local time zone or DST configuration not set correctly
1. Verify that your time code source is generating the UTC referenced time and date that you
expect and that this time code format is at an acceptable signal level and quality that can be detected at the client side (i.e. CLDTCD12 input).
2. When using SMPTE time code, verify that you are not using drop frame time code. Use
only NDF (non-drop frame) SMPTE time code.
3. If you are using in-house time code, verify that the time code source is locked to the GPS
satellite system for UTC time code. Time code sources such as SMPTE time code that is fed via a broadcast satellite will have a delay due to the satellite transmission. The CLDTCD12 cannot compensate for satellite transmission delays.
4. If you are using a time code source from another vendor, be certain your time code
contains encoded year/date information to the VITC or SMPTE time code encoding formats. SMPTE-type time codes must have the date be encoded to the specification in the user bits.
5. If your time code source is providing DST adjustments and time zone offsets these
functions must be disabled in your CLDTCD12 in order to eliminate double offsets. If you are using the date/time display such as on a Windows system to validate the time on the clock, this may provide misleading information as these may be configured to display local time zone and daylight saving time information and they may not be currently synchronized to UTC time. This is configured through the Date/Time applet in the Control Panel.
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Care and Cleaning
Adherence to regular and proper cleaning procedures is recommended to preserve appearance. Scratched or otherwise damaged lens caused by misuse, mishandling and improper storage or improper cleaning is not covered under the limited warranty.
Job Site Precautions
It is recommended the clock be removed from the wall and stored face up in its protective shipment bag during painting and construction.
New construction and renovations frequently require that the job site be cleaned of any excess mortar, paint, sealant, primers or other construction compounds. Only recommended cleaners should be used to clean the polycarbonate lens. Contact with harsh solvents such as methyl ethyl ketone (MEK) or muriatic acid can result in surface degradation and possible crazing of the polycarbonate.
When the clock is first installed, glazing compound and masking tape adhesive can be easily removed from the lens by applying naphtha (VMandP) or kerosene with a soft cloth, followed immediately with a thorough soap and water cleaning.
Stainless Steel Case
If your clock has a stainless steel case, a cleaner and polish designed for use on stainless steel is recommended. Use a recommended product to maintain and protect the stainless steel finish while resisting water spots and fingerprints.
Compatible Cleaners and Polish
The following cleaning and polish agent has been found to be compatible with the stainless steel case finish. Manufacturer's instructions should be followed. Magic® Complete™ Stainless Steel Cleaner and Polish Spray (Magic American Products.
Washing to Minimize Scratching
Wash with a mild soap or detergent (such as 409™ (Clorox Co.), cleaner) and lukewarm water,
using a clean sponge or a soft lint free cloth. DO NOT USE PAPER TOWELS OR PAPER PRODUCTS TO CLEAN OR DRY THE LENS. Rinse well with clean water. Dry thoroughly with a chamois or moist cellulose sponge to prevent water spots. Do not scrub or use brushes or abrasives on these products; the UV coating is not mar resistant. Also do not use butyl cellosolve in direct sunlight.
Fresh paint splashes, grease and smeared glazing compounds can be removed easily before drying by rubbing lightly with a good grade of naphtha or isopropyl alcohol. Follow the alcohol rub with a mild detergent wash with warm water and end with a thorough rinsing with clean water using a clean damp lint free cloth.
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Minimize Hairline Scratches
Always store the clock face-up in the protective plastic shipping bag until ready for installation and during transporting to the installation site. Do not place the clock face (lens surface) down on any surface as this may scratch or mar the lens.
Scratches and minor abrasions can be minimized by using a mild automobile polish. Three such products that tend to polish and fill scratches are:
1. Johnson Paste Wax (Johnson and Johnson Co.)
2. Novus Plastic Polish #1 and #2 (Novus, Inc.)
3. Mirror Glaze plastic polish (MG M10)
(Mirror Bright Polish Co.)
It is suggested that a test be made on a very small section of the polycarbonate lens with the polish selected and that the manufacturer's instructions be followed.
"Don't" - Very Important
Don't store the clock without the protective plastic shipment bag. Don't store or place the clock face down on any surface, as this may scratch the lens. Don't use abrasive or highly alkaline cleaners. Don't use paper towels, paper products, rayon or polyester cloths to clean or dry the lens. Don't scrape the lens with squeegees, razor blades or other sharp instruments. Don't ever use benzene, gasoline, acetone, methyl ethyl ketone (MEK), muriatic acid or
carbon tetrachloride on the lens.
Don't clean lenses in hot sun or on very hot days.
Cleaning the Lens
The following cleaning agents have been found to be compatible with the Polycarbonate and Acrylic lens. Manufacturer's instructions should be followed.
Formula 409™ (Clorox Co.) Top Job™ (Proctor and Gamble) VM and P grade Naphtha Joy™ (Proctor and Gamble) Windex w/Ammonia D™ (Drackett Products)
Palmolive Liquid™ (Colgate Palmolive)
Foreign Substance Removal
Butyl Cellosolve (For removal of paints, marking pens, lipstick, etc.) The use of adhesive tape or lint removal tools work well for lifting off old weathered
paints.
To remove labels, stickers, etc., the use of kerosene, naphtha or petroleum spirits is
generally effective. When the solvent will not penetrate sticker material, apply heat (hair
dryer) to soften the adhesive and promote removal. Gasoline should never be used.
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Limited Warranty
This MASTERCLOCK product warranty extends to the original purchaser.
MASTERCLOCK warrants this product against defects in materials and workmanship for a period of five years from date of sale. If MASTERCLOCK receives notice of such defects during the warranty period, MASTERCLOCK will, at its option, either repair or replace products that prove to be defective.
Should MASTERCLOCK be unable to repair or replace the product within a reasonable amount of time, the customer's alternate remedy shall be a refund of the purchase price upon return of the product to MASTERCLOCK. This warranty gives the customer specific legal rights. Other rights, which vary from state to state or province to province, may be available.
Exclusions
The above warranty shall not apply to defects resulting from improper or inadequate installation or maintenance by the customer, customer-supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product or improper site preparation and maintenance (if applicable).
Limitations
MASTERCLOCK makes no other warranty, either expressed or implied, with respect to this product. MASTERCLOCK specifically disclaims the implied warranties of merchantability of fitness for a particular purpose.
In any state or province which does not allow the foregoing disclaimer, any implied warranty of merchantability or fitness for a particular purpose imposed by law in those states or provinces is limited to the one-year duration of the written warranty.
Exclusive Remedies
The remedies provided herein are the customer’s sole and exclusive remedies. In no event shall MASTERCLOCK be liable for any direct, indirect, special, incidental or consequential damages, whether based on contract, tort or any other legal theory.
In any state or province that does not allow the foregoing exclusion or limitation of incidental or consequential damages, the customer may have other remedies.
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Never insert any metallic object into the devices case. Doing so increases the risk of electrical shock, short circuiting, fire or personal injury.
Never expose this device to rain, or use it near water or in damp or wet conditions.
Never place objects containing liquids on or near this device, as they may spill into its openings increasing the risk of electrical shock, short circuiting, fire or personal injury
Health and Safety
These devices generate, use and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by removing power from the device, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Connect the devices AC power cord into an outlet
on a different circuit than other devices.
2. Increase the physical distance between the
CLDTCD12 digital time display and other devices.
3. Contact MASTERCLOCK.
This CLDTCD12 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Only qualified persons are authorized to carry out
maintenance on this device. Read this User’s Manual
carefully, and follow the correct procedure when setting up the device. Do not open your Masterclock product or attempt to disassemble or modify it.
COPYRIGHT
©All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Masterclock.
TRADEMARKS
Microsoft is a registered trademark of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners.
PRINTING
While optimized for onscreen viewing, the pages of this manual are formatted for printing on 8.5” x 11” and A4 sized paper, giving you the option to print the entire manual or just a specific page or
section.
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Electromagnetic Compatibility 2004/108/EC Tested and Conforms to EMC standards Low voltage directive 2006/95/EC Tested and Conforms to Safety standards
This device complies with Part 15 of the FCC Rules and found to comply with the limits for a Class B digital device. These limits are designed to provide reasonable protection against harmful interference in a commercial/residential installation.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation
Waste Electrical and Electronic Equipment Directive (WEEE) 2002/95/EC
The CLDTCD12 is considered WEEE Category 9 (Monitoring and Control Instruments Equipment) as defined by the WEEE Directive and therefore fall within the scope of the WEEE Directive.
Compliant
by Exemption
Restriction of the Use of Certain Hazardous Substances Directive 2002/95/EC
The RoHS directive covers the same scope of electrical and electronic equipment that are under the WEEE directive, except that Category 8, Medical Devices, and Category 9, Monitoring and Control Instruments, which are under WEEE, are excluded from the RoHS directive.
The CLDTCD12 falls under the category of Monitoring and Control Instruments Equipment (Category 9 as defined in Annex 1A of WEEE 2002/96/EC Directive) which is excluded from the RoHS directive 2002/95/EC (reference Article 2, paragraph 1) requirements.
These products are manufactured using lead in the soldering process as allowed for items excluded from the RoHS directive. These units are RoHS Compliant only in that they are excluded from the RoHS directive under Category 9, Monitoring and Control Instruments.
Compliance
FCC Statement
WEEE
RoHS
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All content Copyright © MASTERCLOCK 1999-2013. All rights reserved.
USA OFFICE
Masterclock, Inc.,
2484 West Clay Street Saint Charles, MO 63301
USA and Canada: Tel +1 (636) 724-3666 | +1 (800) 940-2248 | Fax +1 (636) 724-3776
International: Tel +1 (636) 724-3666 | Fax +1 (636) 724-3776
Email Contacts
General Enquiries:
info@masterclock.com
Sales Enquiries:
sales@masterclock.com
Technical Support:
support@masterclock.com
Website: www.masterclock.com
Follow us:
Service Information
We sincerely hope that you never experience a problem with any Masterclock product. If you do need service, contact Masterclock. Many problems are easily resolved with a single phone call or email.
Visit our website for FAQs and contact information.
http://www.MASTERCLOCK.com/faq.php
Please supply us with as many details about the problem as you can. The information you provide will be supplied to the repair department before your unit arrives. This helps us to provide you with the best service, in the fastest manner.
We apologize for any inconvenience that the need for repair may cause you. We hope that our rapid service meets your needs. If you have any suggestions to help us improve our service, please give us a call. We appreciate your ideas and will respond to them.
Contact Information
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