Replacement Parts .............................................................................................................................................19
This gas appliance should be installed by a qualified installer in
accordance with local building codes and with current CSAB149.1 Installation codes for Gas Burning Appliances and
Equipment.
For U.S.A Installations follow local codes and/or the current
National Fuel Gas Code. ANSI Z223.1.
FOR SAFE INSTALLATION AND OPERATION OF YOUR
MAJESTIC GAS FIREPLACE INSERT PLEASE NOTE THE
FOLLOWING:
1. This appliance gives off high temperatures and should be
located out of high traffic areas and away from furniture and
draperies.
2. Children and adults should be alerted to the hazards of the
high surface temperatures of this appliance and should stay
away to avoid burns or ignition of clothing.
3. Children should be carefully supervised when they are in the
same room as your appliance.
4. Under no circumstances should this appliance be modified.
Parts removed for servicing should be replaced prior to
operating this appliance again.
5. Installation and any repairs to this appliance should be carried out by a qualified service person. A professional service
person should be contacted to inspect this appliance annually. Make it a practice to have all of your gas appliances
checked annually. More frequent cleaning may be required
due to excess lint and dust from carpeting, bedding material,
etc.
6. Control compartments, burners and air passages in this appliance should be kept clean and free of dust and lint. Make
sure that the gas valve and pilot light are turned off before
you attempt to clean this unit.
7. The venting system (chimney) of this appliance should be
checked at least once a year and if needed your venting
system should be cleaned.
8. Keep the area around your appliance clear of combustible
materials, gasoline and other flammable vapor and liquids.
This appliance should not be used as a drying rack for clothing, nor should Christmas stockings or decorations be hung
in the area of it.
9. Under no circumstances should any solid fuels (wood, coal,
paper or cardboard etc.) be used in this appliance.
10. The flow of combustion and ventilation air must not be ob
structed in any way.
11. These appliances are certified for installation in a solid
fuel burning fireplace unless using the model HEZC Zero
Clearance kit. When the Zero Clearance kit is used, and the
appliance is installed directly on carpeting, vinyl tile or any
combustible material other than wood, the appliance must
be installed on a metal or wood panel extending the full
width and depth of the appliance.
12. This appliance requires adequate ventilation and
combustion air to operate properly.
-
Proposition 65 Warning: Fuels used in gas, woodburning or oil fired appliances, and the products of
combustion of such fuels, contain chemicals known to
the State of California to cause cancer, birth defects
and other reproductive harm.
California Health & Safety Code Sec. 25249.6
10000836
PLEASE REVIEW THE FOLLOWING CAREFULLY
Remove any plastic from trim parts before turning the
fireplace ON.
It is normal for fireplaces fabricated of steel to give off
some expansion and/or contraction noises during the
start up or cool down cycle. Similar noises are found
with your furnace heat exchanger or car engine.
It is not unusual for your Majestic gas fireplace to give
off some odor the first time it is burned. This is due
to the curing of the paint and any undetected oil from
the manufacturing process.
Please ensure that your room is well ventilated
It is recommended that you burn your Majestic
fireplace for a least six (6) hours the first time you use
it. If optional fan kit has been installed, place fan in
the "OFF" position during this time.
Locating Your Gas Fireplace Insert with
Fig 1. Locating unit with zero clearance kit.
A) Flat on wall B) Cross corner
C) Island D) *Room divider
E) *Flat on wall corner F) Chase installation
NOTE: (Fig. 1)
* When you install your Majestic fireplace in (D) Room divider or (E) Flat on wall corner positions, a minimum of 6" (X)
(153mm) clearance must be maintained from the perpendicular
wall and the outer edge of the trim.
Before installing the gas fireplace insert, consideration
must be given to the functioning needs of the fireplace.
The size of the fireplace cavity, the design of the
chimney for effective venting should be determined. The
availability of the gas supply as well as electricity for the
insert fan must be confirmed.
Q - Fireplace Opening Height T - Firebox Width at Insert Depth(s)
R - Fireplace Opening Width U - Firebox Depth at Insert Back Height (V)
S - Depth of Insert V - Insert Back Height
When the insert is being installed into a woodburning
fireplace the minimum the mantel can be above the
fireplace is governed by local building codes applicable
to woodburning fireplaces. Consult local authorities
having jurisdiction for these clearances.
For applications requiring the use of a Zero Clearance
Kit, the minimum a mantel can protrude above the fireplace is 24" (610mm) from the top of the upper louvres.
The maximum mantel depth is 8" (200mm). (Fig. 2)
The underside of the mantel will get quite
warm. Use only finishes which are heat
resistant and do not discolour.
The use of wallpaper adjacent to this
fireplace is not recommended, as the high
heat given off by this fireplace may adversely effect the binders in the adhesive
used to apply the wallpaper.
Air Inlet Channel
Dry
Wall
FP1325
Fig. 2 Minimum mantel height above fireplace.
Framing & Finishing
For Zero Clearance Kit applications it is important to
determine the finished facing material before beginning
to frame. This will allow for the thickness of the finishing
material between the frame and the fireplace trim.
Similarily, consideration must be given to the 1" (25mm)
depth of the air inlet channel sitting on the fireplace
base. Finishing material for the hearth should be flush
with the top of the air inlet channel.
If the fireplace is installed at floor level a noncombustible hearth must extend a minimum 12"
(305mm) in front of the fireplace.
If the fireplace is recessed into the wall and at least 12"
(305mm) above floor level, no hearth is required.
A (3" for RHE25, 4" for RHE32 and RHE42) diameter
Class "B" vent must be used when installing the
fireplace insert along with the Zero Clearance Kit. The
vent system must be a minimum height of 12' (3.7m).
Finish Wall
Fig. 3 RHE insert framing dimensions.
Decorative Trim Kit
FP1351a
Combustion Air
It is very important that an adequate air supply is
available when the unit is being operated. Since
most homes of today are tightly sealed and insulated,
additional make-up air is usually necessary.
This fireplace has been designed to operate by
drawing air in from the front and outer perimeters of the
fireplace. The air provides combustion air ensuring a
clean burning flame, dilution air for proper venting, as
well as, the air which the fan circulates over the firebox/
heat exchanger system.
Insulating around the fireplace will result in overheating
and possible malfunctioning of the circulating fan.
An alternate air supply is recommended with
this component.
For installations other than in existing woodburning
fireplaces such as new construction or renovation
projects, a Zero Clearance Kit must be used. The kit
enables these inserts to be installed in combustible
environments. It is recommended that an Air Kit (AKZC)
be installed whenever using a Zero Clearance Kit.
Consideration must be given to the dimensions of the
Zero Clearance Kit and the requirements of the Air Kit
when planning the installation.
Gas Specifications
Max. Min.
Input Input
Model Fuel Gas Control Btu/h Btu/h
RHE25RN Natural Gas Millivolt HI/LO 22,000 15,400
RHE25RP Propane Gas Millivolt HI/LO 22,000 16,500
RHE25MN Natural Gas Manual HI/LO 22,000 15,400
RHE25MP Propane Gas Manual HI/LO 22,000 16,500
RHE3RN Natural Gas Millivolt HI/LO 30,000 21,000
RHE32RP Propane Gas Millivolt HI/LO 30,000 22,500
RHE32TN Natural Gas Thermostat HI/LO 30,000 21,000
RHE32TP Propane Gas Thermostat HI/LO 30,000 22,500
RHE42RN Natural Gas Millivolt HI/LO 40,000 28,000
RHE42RP Propane Gas Millivolt HI/LO 37,000 27,750
RHE42TN Natural Gas Thermostat HI/LO 40,000 28,000
RHE42TP Propane Gas Thermostat HI/LO 37,000 27,750
The installation of your Majestic Fireplace
must conform with local codes, or in the
absence of local codes, with National Fuel Gas
Code, ANSI Z223.1 latest edition, or CSAB149.1 Installation Code. (EXCEPTION: Do
not derate this appliance for elevations up
to 4,500 ft (1,370m). Maintain the manifold
pressure at 3.5" w.c. for Natural Gas and 10.0"
w.c. for LP gas.)
High Elevations
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to
4,500 feet (1,370m) above sea level.
For elevations above 4,500 feet (1,370m) in USA,
installations must be in accordance with the current ANSI Z223.1 and/or local codes having jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370m).
Preparation
Before beginning, remove the glass frame from the
fireplace. Also check to make sure there is no hidden damage to the fireplace. Take a minute and plan
out the gas, vent and electrical supply. Refer to Glass
Frame Removal section.
Do not use this appliance if any part of it
has been under water. Immediately call a
qualified service technician to inspect the
unit and replace any part of the control
which has been under water.
These gas inserts are approved for installation
in solid fuel burning masonry or zero clearance
fireplaces.
RHE25 / RHE32 / RHE42
Certified To
ANSI Z 21.88-2002 / CSA 2.33-2002
Vented Gas Fireplace Heaters
Gas Line Installation
When purging the gas line, the front
glass must be removed.
The gas pipeline can be brought into the fireplace base
from the right side. It is most convenient to install it from
the right side into the gas fittings provided.
When using copper or flex connector use only approved
fittings. Always provide a union when using black iron
pipe so that gas line can be easily disconnected for
burner or fan servicing. Refer to gas specifications for
pressure details and ratings.
The gas line connection can be made of either properly
tinned 3/8" copper pipe, 3/8" rigid pipe or an approved
flex connector.
The gas control inlet is 3/8" N.P.T. therefore the 1/2"
rigid gas line must be reduced to 3/8" N.P.T. Typical in
stallation layout for rigid pipe is shown following. (Fig. 4)
During any pressure testing of the gas line system,
when the test pressures are to exceed 1/2 psi (3.5 kpa)
the fireplace and its gas valve must not be connected to
that system.
At test pressures equal to or less than 1/2 psi, the gas
valve of the fireplace may be connected to the gas line,
but must be in the closed position.
Some municipalities have additional local codes, it is
always best to consult the local authority and the CSAB149.1 installation code in Canada.
FOR U.S.A Installations consult the current National
Fuel Gas Code, ANSI Z223.1
Always check for gas leaks with a mild soap
and water solution. Do not use an open
flame for leak testing.
Manifold Gas
Outlet
Thermostat
Bulb
Gas Inlet
Thermocouple Inlet
Brass
Plug
Brass Plug
Pressure
Regulator
Installation of Remote Switch
for RN/RP Gas Valves
1. Thread wire through gas inlet opening on the right
side of fireplace. Do not cut wire or insulation on
metal edges.
2. Slide switch assembly from the back, between sub
frame and trim, then fasten the screw. (Fig. 6)
3. For left side installation reverse switch position in
bracket and repeat Step 2. (Fig. 7)
4. Connect wiring to gas valve (Fig. 8a & b) and switch.
Right Side Installation
Trim Right
Side
Trim
Screw
ON/OFF Switch
Assembly
ON/OFF Switch Assembly
Fig. 6 Slide switch assembly between subframe and trim.
Left Side Installation
Trim Top
Wiring from
Millivolt Gas
Valve
Trim Left
Side
Bracket Switch
-
Trim
Screw
FP1253
Pilot Tube Entry
Pilot
Adjustment
Screw
Minimum Rate Screw
(Nonadjustable)
Control Knob
Fig. 5 On fireplaces equipped with the Eurosit 630 gas
valves, there are brass plugs in two of the holes. These plugs
are not to be removed. The gas inlet hole has a plastic cap in
it. Remove the plastic cap and connect your gas supply line at
this point.
The MN/MP valve control used on the
RHE25 does not include the thermostat
bullb as shown in Figure 5.
10000836
Control Knob
HV118
ON/OFF
Switch
FP1254
Fig. 7 For left side installation, reverse switch position in
bracket.
If a remote wall switch is required for this
fireplace installation, do not wire wall
switch to 120V power supply.
Venting Instructions
Canadian Installations:
The venting system must be installed in accordance
with the current CSA-B149.1 installation code, and the
authority having jurisdiction.
U.S.A. Installations:
The venting system must be installed in accordance
with the current National Fuel Gas Code, ANSI Z223.1.
Minimum clearances to combustible materials is 1"
(25mm) for B Vent (use of single wall vent is not al-
lowed).
As with any natural draft appliances, the vent cap must
always extend a minimum of 2' (610mm) above any
structure within a 10' (3m) horizontal plane. (Fig. 9)
gas only and cannot be used for burning wood
or solid fuels unless all original parts have been
replaced and the fireplace has been re-approved
by the authority having jurisdiction.
Some factory built fireplaces have air passages
on face of fireplace for zero clearance capabilities. All trim kits are designed so as to allow airflow to these passages. Under no circumstances
should these passages be blocked.
Venting and Installation
Installer must attach red warning plate
with screws supplied with the gas fireplace
insert to the inside of the firebox of the
fireplace into which the gas fireplace insert
is installed.
WARNING
Cutting any sheet metal parts of the fireplace, in which the gas fireplace insert is to
be installed, is prohibited.
If the factory-built fireplace has no gas
access hole(s) provided, an access hole
of 1¹⁄₂" (37.5mm) or less may be drilled
through the lower sides or bottom of the
firebox in a proper workmanship like
manner. This access hole must be plugged
with a noncombustible insulation after the
gas supply line has been installed.
Ensure there are no obstructions to side air
passages of decorative trim once installed
on insert.
WARNING
Fig. 9 Example of the 2', 3', 10' rule.
A minimum 12' (3.7m) vent height is
required to effectively vent this fireplace.
8
AC246a
1. The Majestic gas inserts are designed for recessed
installations into solid fuel Masonry or Factory Built
Noncombustible fireplaces that have been installed
in accordance with the National, Provincial, State
and local building codes.
2. Measure for minimum fireplace opening requirement
on Page 4 of this installation manual. (If firebrick
[refractory] is removed from a factory built
fireplace in order to gain minimum gas fireplace
insert opening requirements, a minimum of 1/4"
(6.4mm) air space is required between the gas
insert fireplace's outer casing and the inner wall
of the factory built fireplace).
3. To assure top performance, safety and efficiency,
all inserts must be installed with an approved 4"
diameter flue liner, with exception of RHE25, which
should be installed with an approved 3" liner,as per
CSA-B.149 or National Fuel Code ANSI Z223.
4. Flue damper must be fully blocked in the open
position or removed for installation.
5. The chimney must be clean and in good working
order and constructed of noncombustible materials.
6. Make sure that all chimney cleanouts fit properly so
air cannot leak into the chimney.
7. Glass door, screen kits and log grate may be
removed for installation of insert into factory built
fireplace.
8. Install the insert without the trim frame and make all
gas, venting and electrical connections.
9. Install decorative trim frame. Please refer to Frame
Assembly and Mounting instructions on this manual.
Common Flue Installations
In some areas it is possible to vent more than one gas
fireplace into the same flue. You must ensure the flue
being shared has the proper capacity to handle both
fireplaces. Check installation codes for venting capacity
information.
As always it is best to check with the authority having
jurisdiction prior to commencement of the installation.
Liner Installation
Insert liner from top of chimney through the damper
opening and attach to 3" flue collar (for RHE25); 4" flue
collar (for RHE32 & RHE42). For best results use three
(3) sheet metal screws and a hose clamp.
For natural draft inserts packing fibreglass insulation
around the liner in the damper area will isolate the fire
place cavity from the chimney and prevent drafts and
noises during operation.
In case the fireplace opening is only minimum height
(17¹⁄₂" for RHE25) (20" for RHE32) (22³⁄₄" for RHE42)
and access from the front is not possible, remove the
flue collar plate - unscrew and slide out from the back
of the unit. Now attach the liner to the flue collar, lift up
and simply slide flue collar plate back onto the unit top.
It is important the plate is completely inserted and the
front screw is fastened again in order to line up the flue
outlet and the liner properly. (Fig. 10)
If fireplace lintel is wider than 8" (205mm),
the height of the fireplace opening must be
25" (635mm) to allow for a 90° offset elbow
to be installed.
-
Damper
Flue
Collar Plate
Fig. 10 Remove flue collar plate and attach to flue collar.
Clamp
Chimney Liner
Damper
Chimney
Liner
Screw
Clamp
FP1354
Test Chimney Draw
A "Chimney Draw" test must be made before the
installation is complete.
1. Close all doors and windows in the home and start
exhaust fans in the kitchen and bathroom.
2. Light unit and operate for 5 minutes.
3. Hold an ignited match or cigarette in front of the unit.
Refer to Figure 11 for the location of the draft hood
opening.
4. Check to make sure smoke from the match or
cigarette is drawn into the fireplace. If it is not, turn
the unit off and check for causes creating the lack of
adequate draft.
Test for Draft at This Location
FP1371
Fig. 11 Hold an ignited match in front of fireplace.
Vent Safety System
These inserts are equipped with a vent safety shut
down switch. This switch is factory installed, wired and
tested. Check and make sure the switch and wires are
in the proper position. The safety switch is heat activated and wired in series with the pilot system. (Fig. 12)
Bracket
Draft Relief Opening
This insert is equipped with a draft-relief opening which
receives its dilution air supply through the opening
behind the louvres. These openings must not be
obstructed or altered in any way. (Fig. 11)
Operation of this fireplace when not
connected to a properly installed and
maintained venting system or tampering
with the vent safety shutoff system can
result in carbon monoxide (CO) poisoning
and possibly death.
Fan Kit
115 Volt, 60 Hz. 56W
The fan kit includes the following: fan, temperature
sensor, speed control and a 6 ft. cord. The following
explains how to start and set the fan for automatic
operation.
1. Plug in the electrical cord.
2. Start gas fire - see lighting procedures.
3. Turn on fan speed control.
4. Wait until the unit has warmed up sufficiently to
activate the temperature sensor.
5. Once fan starts, adjust speed control to desired fan
speed. The fan will now automatically come on every
time the fireplace is in operation. Should the fan not
be needed simply turn off the speed control.
The appliance, when installed must be
electrically connected and grounded in
accordance with local codes or, in the absence of local codes, with the current CSA
C22.1 Canadian Electrical Code.
For U.S.A. installations, follow local codes
and the national electrical code, ANSI/NFPA
No. 70.
Should this fan require servicing, the
power supply must be disconnected. For
rewiring of any replacement components
refer to Figures 13 & 14.
Fig. 13 Fan location.
Speed
Control
Black
White
Ground
Fig. 14 Wiring diagram RN/RP.
Thermal Sensor is
attached to burner
base
Stud
Fan Speed Control/Junction Box
Temperature Sensor
Stud
Fan is installed
at the back of
the air intake
box
Valve
FP1252
Fan
FP394
Fan Removal Instructions
1. Turn off gas and electricity.
2. Remove the front glass.
3. Remove the logs.
4. Remove burner assembly and rear log support plate.
5. Remove the fan mounting nuts (2). (Fig. 13)
6. Slip off the electrical connector at the motor.
Only ceramic glass approved for use in Majestic
fireplaces may be used for replacement on this
fireplace.
1. The use of substitute glass will void all product
warranties.
2. Care must be taken to avoid breakage of the glass.
3. Under no circumstances should this fireplace be
operated without front glass properly installed, or
with any cracked or broken glass. Replacement of
any glass assembly as supplied by the manufacturer
should be done by a licensed qualified service
person.
Louvre Removal
To remove top flat louvre pull louvre up and
then lift out.
Louvre
Glass
FP444
Fig. 15 Louvre removal.
Panel
Glass Cleaning
It will be necessary to clean the glass periodically.
During start-up, condensation, which is normal, forms
on the inside of the glass and causes lint, dust and
other airborne particles to cling to the glass surface.
Also initial paint curing may deposit a slight film on
the glass. It is therefore recommended the glass
be cleaned two or three times with a non-ammonia
household cleaner and warm water (we recommend
gas fireplace glass cleaner). After that the glass should
be cleaned two or three times during each heating
season depending on the circumstances present.
Clean glass after first two weeks of opera
tion.
-
Before remounting glass frame, brass trim
must be installed. Refer to instructions in
"Frame Mounting" section.
Glass Frame
Screws
Machine Screws
Fig. 16 Remove glass frame.
Open Access Door
FP1373
Installation of Logs
1 . Remove front glass. (Refer to "Glass Removal"
section)
2. Remove logs from packaging.
3. Place rear log (JR4/KR4 or SR4) on rear bracket
(ensure log is seated properly, leveled and centered
to the unit), so it will not move from side to side and
is firmly positioned on the bracket.
4. Slip front ember log (KR1or SR1) down in the front
deflector.
5. Place front left log (JR2/KR2 or SR2) on top
burner, left side. Use log's bottom holes to locate it
into the left bracket log locator studs.
6. Place front right log (JR3/KR3 or SR3) on top of
burner, right side. Use log's bottom holes to locate
it into the right bracket log locator studs.
7. Place burner lava rock material on top of burner.
(Refer to Figs. 17, 18 & 19 for proper location).
8. Place top left log (JR5/KR5 or SR5) onto locator
notches. Ensure log is secure.
9. Place top right log (JR6/KR6 or SR6) onto locator
notches. Ensure log is secure.
Top logs must be placed properly into
notches.
Glass Frame Removal
1. Remove the top louvre. (Refer to "Louvre Removal"
section)
2. Open the access door.
3. Remove two (2) machine screws from the bottom of
For fireplaces equipped with
ment is accomplished by rotating the HI/LO adjustment
knob located near the center of the gas control.
(Figs. 20 & 21)
Fig. 20 Flame adjustment knob for Honeywell Valve.
Fig. 21 Flame adjustment knob for SIT Valve.
HI/LO valve, flame adjust-
Temperature Adjustment (TN/TP Models)
The HI/LO reference on the control knob (Fig. 22) is
to indicate a higher or lower temperature setting. This
setting controls the heat by reducing then shutting off
the flame after the desired temperature is reached.
Position the control knob where it effectively maintains
a comfortable room temperature.
Burner Lava Rock
Placement
Fig. 19 RHE42 log and lava rock placement.
Large Lava Rock Placement
The large lava rock provided with this fireplace must be
placed on the firebox base on either side of the burner
assembly.
Under no circumstances should these
lava rock be placed on top of the burner
assembly.
12
SR1
LG281
Fig. 22 Temperature adjustment knob for TN/TP models.
Flame Characteristics
It is important to periodically perform a visual check
of the pilot and the burner flames. Compare them to
Figure 23 and Figure 24 or 25. If any of the flames
appear abnormal, call a service person.
Fig. 23 Correct burner flame appearance for RHE25 and
RHE32 models.
First Firing
Upon completing the gas line connection, a small
amount of air will be in the lines. When first lighting
unit with pilot light, it will take a few minutes to purge
themselves of air. Once the purging is complete, the
pilot and burner will light and operate as indicated in the
instruction manual. Subsequent lightings of the heater
will not require such purging.
When lit for the first time, the appliance will emit a slight
odor for awhile. This is due to paint and lubricants
used in the manufacturing process. After each lighting,
vapor may condense and fog the glass; this moisture
disappears within a few minutes of burning.
WARNING:If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
A. This heater has a pilot which must be lit manu
ally. When lighting the pilot follow these instructions exactly.
B. BEFORE LIGHTING smell all around the heater
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any fireplace
• Do not touch any electric switch
• Do not use any phone in your building
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
Lighting Instructions
-
instructions.
• If you cannot reach your gas supplier, call
the Fire Department
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call a
qualified service technician. Applying force or any
attempted repair may result in a fire or explosion.
D. Do not use this fireplace if any part has been under
water. Immediately call a qualified service technician to inspect the heater and to replace any part of
the control system and any gas control which has
been under water.
1. STOP! Read the safety information above.
2. Turn off all electrical power to the fireplace.
3. For MN/MP/TN/TP appliances ONLY, go on to
Step 4. For RN/RP appliances turn the On/Off
switch to “OFF” position or set thermostat to
lowest level.
4. Open control access panel.
5. Push in gas control knob slightly and turn
clockwise to "OFF".
Euro SITSIT NOVA
Honeywell
6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you
smell gas, STOP! Follow "B" in the safety information above. If you do not smell gas, go to the
next step.
7. Remove glass door before lighting pilot. (See
Glass Frame Removal section).
8. Visibly locate pilot by the main burner.
9. Turn knob on gas control counterclockwise
to "PILOT".
10. Push the control knob all the way in and hold.
Immediately light the pilot by repeatedly depressing the piezo spark ignitor until a flame appears.
Continue to hold the control knob in for about one
(1) minute after the pilot is lit. Release knob and it
will pop back up. Pilot should remain lit. If it goes
out, repeat steps 5 through 8.
• If knob does not pop up when released, stop
and immediately call your service technician or
gas supplier.
• If after several tries, the pilot will not stay lit,
turn the gas control knob to "OFF" and call your
service technician or gas supplier.
11. Replace glass door.
12. Turn gas control knob to “ON” position.
13. For RN/RP appliances turn the On/Off switch to
“ON” position or set thermostat to desired setting.
14. Turn on all electrical power to the fireplace.
1. Turn the On/Off switch to Off position or set the
thermostat to lowest setting.
2. Turn off all electric power to the fireplace if
service is to be performed.
14
To Turn Off Gas To Heater
3. Open control access panel.
4. Push in gas control knob slightly and turn clockwise to "OFF". Do not force.
NOTE: Before trouble shooting the gas control system, be sure external gas shut off is in the “On” position.
WARNING: Before doing any gas control service work, remove glass front.
SYMPTOM POSSIBLE CAUSES CORRECTIVE ACTION
1. Spark ignitor will not light A. Defective or misaligned Using a match, light pilot. If pilot lights, turn off
electrode at pilot. pilot and push the red button again. If pilot will not
light - check gap at electrode and pilot-should be
1/8" to have a strong spark.
B. Defective ignitor (Push Button) Push Piezo Ignitor Button. Check for spark at electrode and pilot. If no spark to pilot, and elec
trode wire is properly connected, replace ignitor.
2. Pilot will not stay lit after A. Defective pilot generator Check pilot flame. Must impinge on thermo
carefully following lighting (thermocouple), remote wall couple/thermopile. Note: this pilot burner assem
instructions. switch. bly utilizes both-a thermocouple and a thermopile.
The thermocouple operates the main valve operation (On and Off). Clean and or adjust pilot for
maximum flame impingement on thermopile and
thermocouple.
B. Defective automatic valve Turn valve knob to “Pilot”. Maintain flow to pilot;
milivolt meter should read greater than 10 mV. If
the reading is okay and the pilot does not stay on,
replace the gas valve. Note: An interrupter block
(not supplied) must be used to conduct this test.
3. Pilot burning, no gas to A. Wall switch or wires defective Check wall switch and wires for proper connec
main burner tions. Jumper wire accross terminals at wall switch, if burner comes on, replace defective wall
switch. If okay, jumper wires across wall switch
wires at valve, if burner comes on, wires are faulty
or connections are bad.
B. Thermopile may not be 1. Be sure wire connections from thermopile at
generating sufficient gas valve terminals are tight and thermopile is
millivoltage. fully inserted into pilot bracket.
2. One of the wall switch wires may be grounded.
Remove wall switch wires from valve terminals if
pilot now stays lit, trace wall switch wiring for
ground. May be grounded to fireplace or gas
supply.
3. Check thermopile with millivolt meter. Take reading at thermopile terminals of gas valve.
Should read 250-300 millivolts (minimum 150)
while holding valve knob depressed in pilot position and wall switch “Off”. Replace faulty
thermopile if reading is below specified minimum.
C. Plugged burner orifice. Check burner orifices for debris and remove.
D. Defective automatic valve Turn valve knob to “On”, place wall switch to “On”
operator. millivolt meter should read greater than 100 mV. If
the reading is okay and the burner does not come
on, replace the gas valve.
4. Frequent pilot outage A. Pilot flame may be too low Clean and/or adjust pilot flame for maximum flame
problem. or blowing (high) causing the impingement on thermopile and thermocouple.
pilot safety to drop out.
B. Possible blockage of the vent Check the vent terminal for blockage (recycling the
NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the "On" position.
WARNING: Before doing any gas control service work, remove glass front.
Symptom Possible Causes Corrective Action
1. Spark ignitor will not light A. Defective or misaligned Using a match, light pilot. If pilot lights, turn off pilot
electrode at pilot. and push the red button again. If pilot will not light
- check gap at electrode and pilot-should be 1/8" to
have a strong spark.
B. Defective ignitor (Push Button) Push Piezo Ignitor Button. Check for spark at
electrode and pilot. If no spark to pilot, and electrode
wire is properly connected, replace ignitor.
2. Pilot will not stay lit after A. Defective pilot generator Check pilot flame. Must impinge on thermocouple.
carefully following lighting thermocouple. Clean and or adjust pilot for maximum flame
instructions. impingement on thermocouple.
B. Defective automatic valve Turn valve knob to "Pilot". Maintain flow to pilot;
operator. millivolt meter should read greater than 10 mV. If
reading is okay and the pilot does not stay on, re place the gas valve. Note: An interrupter block (not
supplied) must be used to conduct this test.
3. Pilot burning, no gas to A. Sensing bulb not in proper Make sure sensing bulb is located in bracket on the
burner, Valve knob "ON". location. lower right hand side of unit.
B. Temperature sensing bulb Carefully examine sensing bulb and capillery tube for
damaged or tubing to bulb damage. If tubing is kinked, replace gas valve.
kinked
4. Frequent pilot outage A. Pilot flame may be too low Clean and/or adjust pilot flame for maximum flame
problem. or blowing (high) causing the impingement on thermocouple.
pilot safety to drop out.
B. Possible leak in liner or seals. Check the venting for leaks or blockage.
16
10000836
Page 17
Gas Supply On
Supply Line Hooked Up
Shutoff Valve Open
NO
NO
NO
NO
Lockout Has Engaged. Wait
60 Seconds And Try Again.
For Spark At Electrode While
Depressing Piezo — 1/8" Gap To
Pilot Hood Needed.
All Wiring Connections
Replace Piezo Ignitor
For Air In The Lines
Thermopile Needs A Minimum
325mv. Adjust Pilot Flame Height.
All Wiring Connections.
Replace Thermopile
Thermocouple Needs A Minimum
of 14mv.
Defective Valve. Turn To Pilot,
Meter Should Read Greater Than
100 Mv. If Not, Replace.
Pilot Lights With
Piezo Ignitor
YES
YES
YES
YES
Pilot Stays Lit
Pilot Lights Main
Burner
System OK.
START
CHECK
Valve Is Turned On
On/off Switch Is Not Turned On.
Watch For Grounded Wires!
Thermopile Needs A Minimum
325mv.
Plugged Burner Orifice.
It is important to keep the burner and the burner
compartment clean. At least once per year the logs and
lava rock/ember material should be removed and the
burner compartment vacuumed and wiped out. Remove
and replace the logs as per the instructions in this
manual.
Always handle the logs with care as they
are fragile and may also be hot if the
fireplace has been in use.
Fan Assembly
The fan unit requires periodic cleaning. At least once
per month in the operating season, open the lower
louvre panels and wipe or vacuum the area around the
fan to remove any build up of dust or lint.
Cleaning the Standing Pilot
Control System
The burner and control system consists of:
• main burner • pilot burner
• gas orifice • thermopile
• combination millivolt gas valve
Check to make sure that burner parts are clean. Visu
ally inspect pilot. Brush or blow away any dust or lint
accumulation. If pilot orifice is plugged, disassembly
may be required to remove any foreign material from
the orifice or tubing.
To obtain proper operation, it is imperative the pilot and
burner's flame characteristics are steady, not lifting or
floating.
Typically, the top 1/8" of the thermopile should be en
gulfed in the pilot flame. (Page 13, Fig. 25)
-
-
Brass Cleaning
Clean the brass trim with a soft clean cloth, slightly
dampened with lemon oil and buff with a soft dry cloth.
Do not use brass polish or household cleaners as
these products will damage the trim. Lemon oil can be
obtained at supermarkets or hardware stores.
Most of these components may require only an occasional checkup and cleaning and some may require adjustment. If repair is necessary, it should be performed
by a qualified technician.
In order to properly clean the burner and pilot assembly,
turn off the gas to the unit, remove the window frame
panel and logs exposing the burner and pilot assembly.
Clean all foreign materials from the top of the burner.
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
1. Log Set Complete 10000191 57896 10000206
1a. Log Ember Front KR1 KR1 SR1
1b. Log Front Left JR2 KR2 SR
1c. Log Front Right JR3 KR3 SR3
1d. Log Rear JR4 KR4 SR4
1e. Log Top Left JR5 KR5 SR5
1f. Log Top Right JR6 KR6 SR6
2. Lava Rock (Package) 10001454 10001454 10001454
3. Burner Lava Rock (Package) 57897 57897 57897
4a. Burner Complete with tiles Nat. 10000192 57903 10000869
4b. Burner Complete with tiles Prop. 10000193 57904 10000870
5. Ceramic Tile (Single) 57803 57803 57803
6a. Orifice Front Burner Nat. See Rating Plate for Orifice Size
6b. Orifice Front Burner Prop. See Rating Plate for Orifice Size
7a. Orifice Main Burner Nat. See Rating Plate for Orifice Size
7b. Orifice Main Burner Prop See Rating Plate for Orifice Size
8a. Orifice Pilot SIT Nat. 54273 54273 54273
8b. Orifice Pilot SIT Prop 54272 54272 54272
9a. Orifice Pilot PSE Nat. 10001822 10001822 10001822
9b. Orifice Pilot PSE Prop. 10001823 10001823 10001823
10a. Pilot Assembly SIT Nat. 10000672 10000672 10000672
10b. Pilot Assembly SIT Prop. 10000673 10000673 10000673
11a. Pilot Assembly PSE Nat. 10001739 10001739 10001739
11b. Pilot Assembly PSE Prop. 10001740 10001740 10001740
12. Pilot SIT 10001295 10001295 10001295
13. Pilot w/ignitor and cable PSE 10001824 10001824 10001824
14. Pilot Tubing w/fittings 10001296 10001296 10001296
15. Manifold Tubing w/fittings 57318 57318 57318
16. Thermocouple w/ Interrupter SIT 54912 54912 54912
17. Thermocouple w/Interrupter PSE 10001828 10001828 10001828
18. Thermopile 51827 51827 51827
19. Electrode Ignitor w/cable SIT 10001297 10001297 10001297
1. Remove front glass (Refer to Glass Frame Removal
section)
2. Remove logs from unit.
Logs may be hot!
3. Remove refractory from packaging.
Refractory are fragile and must be handled
with care. Where at all possible, two hands
should be used when handling.
4. Take center refractory and tilt so bottom edge slides
into support angle in back of fireplace.
5. Now press center refractory to back side of fireplace
and hold in place.
6. Take left or right refractory and align it so leading
edge faces outward. Place refractory in fireplace
side and slide it back to support center refractory.
7. Install metallic piece in the leading edge (RHE32
only).
8. Repeat Step 6 and 7 for remaining side refractory.
When side refractory is installed correctly, the
center refractory will be supported by the side
refractory.
Clearance Kit and the requirements of the Air Kit when
planning out the installation.
Follow the instructions supplied with the Zero Clearance Kit carefully for proper installation.
Remote Controls
Optional remote control units are available to control
different functions of the appliance.
Model Function(s) ControlledMRC1 ON/OFF
MRC2 ON/OFF and Temperature
MRC3 ON/OFF and Temperature control
with a digital and a programmable
24 hour clock
IMTWall mounted thermostat control
A Trim Options for RHE25
A1 RHE25SSP, RHE25LP
Trim Assembly
RHE25SSP
1. Install trim channels (left and right sides). Use two
screws to assemble each piece.
2. Slide on the trim top channel and fasten it from the
back side.
3. Install the trim top deflector using two screws.
4. Remove ALL plastic protective covering from brass
trim.
Side View
9. Fasten top tab supports against refractory to hold
sides in place.
Left Side
Leading
Edge
Fig. 26 Ceramic refractory.
Center
Bottom Edge
Right Side
Leading
Edge
FP1287
Zero Clearance Kit
For installations other than in existing woodburning fireplaces such as new construction or renovation projects,
a Zero Clearance Kit must be used. The HEZC enables
these inserts to be installed in combustible environments. It is recommended that an Air Kit (AKZC) be
installed whenever using a Zero Clearance Kit. Consideration must be given to the dimensions of the Zero
22
Trim Top Deflector
Trim Frame Top Section
FP1261a
Fig. 27 Trim top deflector.
HE25LP
1. To install the kit you do not have to remove any
piece of brass, you just add the external pieces.
2. Remove the frame trim from the unit if it is already
installed.
3. Install trim channels (left and right sides) by remov
ing the two screws that hold the side brass trim and
put them back to hold both parts.
4. Slide on the trim top channel and fasten it from the
back side.
5. Remove the two screws that hold the top brass trim.
6. Install the two brackets to the studs in the bottom of
the top channel. Use the nuts supplied with top trim
channel.
A flat louvre kit OR a bay window kit need
to be chosen to complete the installation.
RHE25SSP & HE25LP Replacement Parts
FP1289
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
Key Description
RHE25SSP HE25LP
1 Trim Frame Black 10001939 2 Trim Top Deflector 55099 3 Trim Top Channel
(1)
55077 4 Trim Side Channel 55096 5 Trim Top Channel - 55097
6 Trim Side Channel - 55080
7 Fasteners Package
(Not Shown) 54618 57633
(1) LP trim to be used with SSP trim.
SSP trim dimensions are for openings smaller than 26
(673mm x 965mm).
LP trim dimensions are for openings smaller than 29" H x 41" W
(736mm x 1040mm).
¹⁄₂" H x 38" W
(1)
Trim Assembly
1. Remove the front glass (see "Glass Frame Removal"
section).
2. Install top and bottom brass trim by using the short
est black screw. (Fig. 28 & 29)
3. Install bottom decorative plate by simply sliding it
under the unit floor. No fastening is required for this
installation. (Fig. 30) Be sure to remove protective
cover.
4. Install the bottom louvre assembly by fastening the
hinges with four screws to the pre-punched holes in
the cabinet.
5. Re-install the front glass.
6. Install the top louvre by using the hooks to hang it in
place.
Trim Top
Screws
Glass Frame
Trim Bottom
Fig. 28 Install top and bottom brass trim.
Louvre
NOTE: Position
brass trim top as
shown (small end
up) to prevent heat
discoloration.
Glass Frame
Fig. 29 Position brass trim to with small end up.
-
FP1290
FP1291
A2 HE25FP Trim
For use with RHEDV25
HE25FP Flat face louvres with polished window
brass trim
10000836
Bottom
Decorative
Plate
FP1292
Fig. 30 Slide bottom decorative plate under unit floor.
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
Key Description HE25FP
1 Trim Window Top/Bottom 55098
2 Trim Bottom Channel 55079
3 Top Louvre Assembly 54603
4 Bottom Louvre Assembly 54604
5 Hinge 52356
6 Fasteners Package (Not Shown) 57916
2. Install the hanging brackets. (Fig. 34)
3. Install bracket on each side of the cabinet. Fig. 38)
4. Install the ceramic piece inside the bay window.
5. Install the bay window by hanging it onto the lower
tabs of the hanging brackets. (Fig. 35)
6. Install top louvre by engaging the oblong holes with
the upper tabs of the hanging brackets. (Fig. 36)
7. Install brass trim to the steel frame. (Fig. 37)
Fan Control Box
KT205
Fig. 31 Remove fan control box.
Fan Control
Box
Extension
Bracket
KT207
Fig. 32 Attach the control box to the bracket and install
bracket into the cabinet.
A3 HE25BTKP
For use with RHEDV25
HE25BTKP Bay window kit with polished brass trim
Do not remove existing glass with frame.
Extension
Trim Assembly
1. Reposition controls.
a. Remove the Fan Speed Control Box. (Fig. 31)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 32) and install the Bracket into the Cabinet.
Only for RN/RP VALVE units:
c. Install the Control Knob Extensions onto the ap
propriate Control Valve Knobs. (Fig. 33)
On units fitted with a Honeywell brand control
valve the location of the control knobs and
the ignitor button may vary slightly from those
shown in Figure 33. The Honeywell extension
pieces are visually different in design and are
not interchangeable with the RN/RP knobs
shown in Figure 33.
-
Knobs
KT204a
Fig. 33 Install the knob extensions. (RN/RP models Only)
Hanging Bracket
KT209b
Fig. 34 Hanging bracket alignment.
24
10000836
Page 25
KT210a
HI
LO
1
2
8
4
17
15
16
5
10
9
11
12
13
6
7
3
Fig. 35 Hang the window grille or the steel frame onto the
lower tabs of the hanging brackets.
KT211a
Fig. 36 Engage the slots in the upper grille top louvre with
the upper tabs of the hanging brackets.
Fig. 37 Attach magnets and brass trim to the steel frame.
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
Key Description HE25BTKP
1 Trim Window Top & Bottom
(w/magnets) 10000779
KT212a
FP1270
2 Top Louvre Assembly 10000780
3 Bottom Louvre Assembly 10000787
4 Control Door 10000786
5 Hinge 52356
6 Glass Side 10000388
7 Glass Front 10000389
8 Ceramic Refractory Bay 10000529
9 Extension Knob On/Off
(only for RN/RP valves) 55163
10 Extension Knob Hi/Lo
Plastic on the trim must be removed before
mounting onto the fireplace.
Screws
FP1263
General Information
The Decorative Front Frame should be installed last
after all other work, such as gas connections, venting, etc., has been completed and thoroughly checked
and tested for operation, leaks and proper installation
requirements.
Fit decorative frame to the fireplace and fasten. (Fig.
43)
Glass must be tightly pressed against
the front of the frame in order to prevent
screws from damaging glass edges.
RHESS, RHESL, RHESSD, RHESLD, RHESXL Trim Replacement Parts
IMPORTANT: Only trim panel assemblies approved by Vermont Castings, Majestic Products
can be used on these products.
ALL repair parts will be available from your local
dealer.
When ordering, always give the following information: Model and serial number, part description with
finish and part number.
FP1264
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
Key Description RHESS
(2)
RHESL
(3)
RHESSD
(3)
RHESLD
(3)
RHESXL
1 Trim Frame Top, Flat Black 57929 57932 57929 57932 57935
2 Trim Frame Left, Flat Black 57927 57930 57927 57930 57933
3 Trim Frame Right, Flat Black 57928 57931 57928 57931 57934
4 Trim Top Deflector
5 Trim Top Channel
6 Trim Side Channel Left
7 Trim Facing Inner Top
8 Trim Facing Inner Left
9 Trim Facing Inner Right
(1) Specify Finish (Antique or Polished Brass)
(2) SS and SSD trim dimensions are for openings smaller than 26¹⁄₂"H x 38" W (673mm x 965mm)
(3) SL and SLD trim dimensions are for openings smaller than 29"H x 41" W (736mm x 1040mm)
(4) SXL trim dimensions are for openings smaller than 32"H x 43" W (813mm x 1092mm)
1. Install trim channels (left and right sides). Use two
(2) screws to assemble each piece.
2. Slide on the trim top channel and fasten it from the
back side.
3. Install the trim top deflector. Use two (2) screws to
fasten it. (Fig. 44)
4. Remove ALL plastic protective covering from brass
trim.
Side View
Trim Top Deflector
RHEBXL
To install the kit you do not have to remove any
piece of brass, just add the external pieces.
Remove the frame trim from the unit if it is already
installed.
1. Install trim channels (left and right sides)by remov
ing the two (2) screws that hold the side brass trim
and put them back to hold both parts.
2. Slide on the trim top channel and fasten it from the
back side.
3. Remove the two (2) screws that hold the top brass
trim.
4. Install the two (2) brackets to the studs in the bottom
of the top channel. Use the nuts supplied with the
kit.
5. Reinstall the two (2) screws to hold the top trim
channel.
Trim Frame Top
FP1261a
Section
Fig. 44 Trim top deflector.
RHEBSLP, RHEBSLA, RHEBXLP, RHEBXLA Trim Replacement Parts
IMPORTANT: Only Trim Panel Assemblies Approved by
Vermont Castings, Majestic Products Can Be Used on
These Products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish and
part number;
(1) RHEBXLP or RHEBXLA to be used with RHEBSLP
or RHEBSLA trims.
(2) SL trim dimensions are for openings smaller than
27¹⁄₂"H x 40¹⁄₂" W (700mm x 1030mm)
(4) XL trim dimensions are for openings smaller than
30"H x 45⁵⁄₈" W (765mm x 1160mm)
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
Key Description
RHEBSLP
1 Trim Frame Flat Black 57926 57926 - 2 Trim Top Deflector
3 Trim Top Channel
4 Trim Side Channel
17634-PB 17634-AB - 57864 57844 - -
57862 57843 - 5 Trim Outer Top Channel - - 57861 57845
6 Trim Outer Side Channel - - 57863 57846
7 Fasteners Package (Not Shown) 54618 54618 57633 57633
1. Remove the front glass (Refer to "Glass Frame Removal" section).
2. Install support window trim channel, top and bottom
brass trim by using the shortest black screw. (Fig. 45
& 46)
3. Install bottom decorative plate by simply sliding it
under the unit floor. No fastening is required for this
installation. (Fig. 47) Be sure to remove protective
cover.
4. Install the bottom louvre assembly by fastening the
hinges with four (4) screws to the pre-punched holes
in the cabinet.
5. Re-install the front glass.
6. Install the top louvre by using the hooks to hang it in
place.
Fig. 47 Slide bottom decorative plate under unit floor.
Bottom
Decorative
Plate
RHEFA & RHEFP Trim Replacement Parts
FP1292
Trim Top
Glass Frame
Trim Bottom
Fig. 45 Install support window trim channel and top and
bottom brass trim.
Louvre
NOTE: Position
brass trim top as
shown (small end
up) to prevent heat
discoloration.
Glass Frame
Fig. 46 Position brass trim to with small end up.
Screws
FP1295
FP1291
FP1296
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
Key Description RHEFA RHEFP
1 Trim Window Top/Bottom 52624-AB 52624-PB
2 Plate Decorative Bottom
3 Top Louvre Assembly
4 Bottom Louvre
Assembly
5 Support Window
Trim Channel 57909 57909
6 Hinge 52356 52356
7 Fasteners Package
HECBTK Cast bay window and grilles in classic black trim kit
HECBKMB Cast bay window and grilles in midnight black porcelain enamel trim kit
HESBTKP Steel bay window with polished brass and cast grilles in classic black trim kit
HEBTKP Steel bay window and bay louvres with polished brass trim kit
Install the bay window after all other installation work has been completed, thoroughly checked and tested for operation, leaks and proper installation requirements.
Do not remove existing glass with frame
HEBTKPHESBTKPHECBTK &
HECBTKMB
Fig. 48 Optional bay front windows available for use on the RHEDV32.
HECBTKP, HECBTKMB and HESBTKP
Trim Assembly
1. Reposition controls.
a. Remove the Fan Speed Control Box (Fig. 49)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 50) and install the Bracket into the Cabinet.
Only for RN/RP VALVE units:
c. Install the Control Knob Extensions onto the ap-
propriate Control Valve Knobs (Fig. 51)
On units fitted with a Honeywell brand control
valve the location of the control knobs and
the ignitor button may vary slightly from those
shown in Figure 51. The Honeywell extension
pieces are visually different in design and are
not interchangeable with the RN/RP knobs
shown in Figure 51.
10000836
2. Install the hanging brackets. (Fig. 52)
3. Install the two (2) ceramic pieces inside the bay
window. (Fig. 48)
4. Install the bay window by hanging it onto the lower
tabs of the hanging brackets. (Fig. 53)
5. Install the upper grille by engaging the oblong holes
with the upper tabs of the hanging brackets. (Fig.
54)
6. Install brass trim to the steel frame. (Fig. 55) (Only
for HESBTKP trim).
HEBTKP Trim Assembly
1. Reposition controls.
a. Remove the Fan Speed Control Box (Fig. 49)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 50) and install the Bracket into the Cabinet.
Only for RN/RP VALVE units:
c. Install the Control Knob Extensions onto the ap-
On units fitted with a Honeywell brand control
valve the location of the control knobs and
the ignitor button may vary slightly from those
shown in Figure 51. The Honeywell extension
pieces are visually different in design and are
not interchangeable with the RN/RP knobs
shown in Figure 51.
2. Install the hanging brackets. (Fig. 52)
3. Install bracket on each side of the cabinet. (Fig. 56)
4. Install the two ceramic pieces inside the bay window.
(Fig. 48)
5. Install the bay window by hanging it onto the lower
tabs of the hanging brackets. (Fig. 51)
6. Install top louvre by engaging the oblong holes with
the upper tabs of the hanging brackets. (Fig. 54)
7. Install brass trim to the steel frame. (Fig. 55)
Fan Control Box
KT205
Fig. 49 Remove fan control box.
Fan Control
Box
Hanging Bracket
KT209a
Fig. 52 Hanging bracket alignment.
KT210
Fig. 53 Hang the window grille or the steel frame onto the
lower tabs of the hanging brackets.
KT211
Fig. 54 Engage the slots in the upper grille top louvre with
the upper tabs of the hanging bracket.
Extension
Bracket
KT207
Fig. 50 Attach the control box to the bracket and install
bracket into the cabinet.
Extension
Knobs
KT204a
Fig. 51 Install the knob extensions. (RN/RP models Only)
KT212a
Fig. 55 Attach magnets and brass trim to the steel frame.
HECBTK, HECBTKMB, HESBTKP, HEBTKP, HEBTA Trim Parts Replacement
Vermont Castings, Majestic Products reserves the right to make changes in design, materials, specifications, prices and discontinue colors and
products at any time, without notice.
IMPORTANT: Only Trim Panel Assemblies Approved by Vermont Castings, Majestic Products Can Be Used on These Products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information: Model and serial number, part description with finish and part number;
1. Install trim channels (left and right sides) by removing the two (2) screws that hold the side brass trim
and put them back to hold both parts.
2. Slide on the trim top channel and fasten it from the
back side.
3. Remove the two (2) screws that hold the top brass
trim.
4. Install the two (2) brackets to the studs in the bottom
of the top channel. Use the nuts supplied with the
kit.
5. Reinstall the two (2) screws to hold the top trim
channel.
A flat louvre kit OR a bay window kit need
to be chosen to complete the installation.
RHE42SSP & RHE42LP Replacement Parts
C2 RHE42FP Trim
For use with RHEDV42
RHE42FP Flat face louvres with polished window
brass trim
Trim Assembly
1. Remove the front glass (Refer to "Glass Frame Removal" section).
2. Install top and bottom brass trim (Fig. 59 & Fig. 60)
Use the shortest black screw.
4. Install bottom decorative plate by simply sliding it
under the unit. No fastening is required for this installation. (Fig. 61) Be sure to remove the protective
plastic cover from the trim.
5. Install the bottom louvre assembly by fastening the
hinges with four (4) screws to the pre-punched holes
in the cabinet.
6. Re-install the front glass.
7. Install the top louvre assembly by using the hooks to
hang it in place.
Trim Top
Screws
FP1297
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
Glass Frame
IMPORTANT: Only Trim Panel Assemblies Approved by
Vermont Castings, Majestic Products Can Be Used on These
Products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information: Model
and serial number, part description with finish and part
Fig. 59 Install support window trim channel and top and
bottom brass trim.
Trim Bottom
FP1295
number;
Key Description RHE42SSP RHE42LP
1 Frame Trim Kit (Metallic Black) 10000931 -
2 Trim Top Channel 57508 3 Trim Side Channel 57509 4 Trim Top Channel - 57511
5 Trim Side Channel - 57507
6 Fasteners Package
(Not Shown) 54618 7 Trim Top Deflector 10000912 -
(1) LP trim to be used with SSP trim.
SSP trim dimensions are for openings smaller than 30³⁄₄" H x 42⁷⁄₈"W
(781mm x 1089mm)
LP trim dimensions are for openings smaller than 33³⁄₁₆"H x 48"W
(846mm x 1225mm)
(1)
Louvre
NOTE: Position
brass trim top as
shown (small end
up) to prevent heat
discoloration.
Fig. 61 Slide bottom decorative plate under unit floor.
RHE42FP Replacement Parts
FP1296
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
a. Remove the Fan Speed Control Box. (Fig. 62)
b. Attach the Fan Speed Control Box to the Bracket
(Fig. 61) and install the Bracket into the Cabinet.
Only for RN/RP VALVE units:
c. Install the Control Knob Extensions onto the ap
propriate Control Valve Knobs. (Fig. 64)
2. Install the hanging brackets. (Fig. 65)
3. Install the two (2) ceramic pieces inside the bay
window.
4. Install the bay window by hanging it onto the lower
tabs of the hanging brackets. (Fig. 66)
5. Install top louvre by engaging the oblong holes with
the upper tabs of the hanging brackets. (Fig. 67)
6. Install brass trim to the steel frame. (Fig. 68)
C3 RHE42BTKP
Do not remove existing glass with frame.
Trim Assembly
-
On units fitted with a Honeywell brand control
valve the location of the control knobs and
the ignitor button may vary slightly from those
shown in Figure 64. The Honeywell extension
pieces are visually different in design and are
not interchangeable with the RN/RP knobs
shown in Figure 64.
Key Description
1 Trim Window Top/Bottom 10000880
2 Plate Decorative Bottom 10000915
3 Top Louvre Assembly (Metallic Black) 10000929
Fig. 64 Install the knob extensions. (RN/RP models Only)
Hanging Bracket
HE42BTKP Trim Replacement Parts
KT209a
Fig. 65 Hanging bracket alignment.
KT210
Fig. 66 Hang the window grille or the steel frame onto the
lower tabs of the hanging brackets.
KT211a
Fig. 67 Engage the slots in the upper grille top louvre with the
upper tabs of the hanging brackets.
Fig. 68 Attach magnets and brass trim to the steel frame.
KT212a
10000836
Vermont Castings, Majestic Products reserves the right to make
changes in design, materials, specifications, prices and discontinue
colors and products at any time, without notice.
IMPORTANT: Only trim panel assemblies approved
by Vermont Castings, Majestic Products can be
used on these products.
ALL repair parts will be available from your local dealer.
When ordering, always give the following information:
Model and serial number, part description with finish
and part number.
Key Description HE42BTKP
1 Trim Window Top & Bottom
All Vermont Castings gas stoves, gas inserts, and gas fireplaces, and all Majestic or Northern Flame brand gas fireplaces
equipped with an Insta-Flame Ceramic Burner, or standard steel tube burner.
BASIC WARRANTY
The Vermont Castings, Majestic Products Company (hereinafter
referred to collectively as the Company) warrants that your new Vermont
Castings or Majestic Gas Fireplace/Stove is free from manufacturing
and material defects for a period of one year from the date of purchase,
subject to the following conditions and limitations.
EXTENDED LIFETIME WARRANTY
The heat exchanger, where applicable, and combustion chamber
of every Vermont Castings or Majestic gas product is warranted for
life against through wall perforation. All appliances equipped with an
Insta-Flame Ceramic Burner have limited lifetime coverage on the
ceramic burner plaque. Warrantees are made to the original owner
subject to proof of purchase and the conditions and limitations listed
on this Warranty Document
COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.
Note: On porcelain enamel finished external parts and accessories The
Company offers no Warranty on chipping of enamel surfaces. Inspect
all product prior to accepting it for any damage to the enamel.
The salt air environment of coastal areas or a high humidity environment
can be corrosive to the porcelain enamel finish. These conditions can
cause rusting of the cast iron beneath the porcelain enamel finish,
which will cause the finish to flake off.
Dye lot variations with replacement parts and/or accessories can occur
and are not covered by warranty.
GLASS DOORS: Glass doors are covered for a period of one year.
Glass doors are not warranted for breakage due to misuse or accident.
Glass doors are not covered for discoloration or burned in stains due to
environmental issues, or improper cleaning and maintenance.
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only.
mix and masonry cleaners may corrode the brass finish. The Company
will not be responsible for, nor will it warrant any brass parts which are
damaged by external chemicals or down draft conditions.
GAS VALVES: Gas valves are covered for a period of one year
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanical components of the burner assembly are covered for one year.
All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted all components and Vermont
Castings, Majestic Products company supplied accessories are covered
for a period of one year.
CONDITIONS AND LIMITATIONS
• This new Vermont Castings or Majestic product must be installed by
a competent, authorized, service contractor. A licensed technician, as
prescribed by the local jurisdiction must perform any installation/service
work. It must be installed and operated at all times in accordance with
the Installation and Operating instructions furnished with the product.
Any alteration, willful abuse, accident, or misuse of the product shall
nullify this warranty.
• This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.
• The customer must pay for any Authorized Dealer in-home travel fees
or service charges for in-home repair work. It is the dealers option
whether the repair work will be done in the customer’s home or in the
dealer’s shop.
• If upon inspection, the damage is found to be the fault of the manufacturer,
repairs will be authorized at no charge to the customer parts and/or
labor.
Brass cleaners cannot be used. Mortar
• Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
• This warranty is limited to the repair of or replacement of part(s) found
to be defective in material or workmanship, provided that such part(s)
have been subjected to normal conditions of use and service, after
said defect is confirmed by the Company’s inspection.
• The company may, at its discretion, fully discharge all obligations
with respect to this warranty by refunding the wholesale price of the
defective part(s)
• Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall
the Company assume responsibility for same. Further, the Company
will not be responsible for any incidental, indirect, or consequential
damages except as provided by law.
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
• All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
• The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of
this Vermont Castings, Majestic product
• The warranties as outlined within this document do not apply to chimney
components or other non Vermont Castings, Majestic accessories used
in conjunction with the installation of this product..
• Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with the
carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of dampness
or condensation
c) Any damages to the fireplace, combustion chamber, heat exchanger
or other components due to water, or weather damage, which is the
result of but not limited to, improper chimney/venting installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED…
1) Contact your supplier. Make sure you have your warranty,
your sales receipt, and the model/serial number of your
Vermont Castings, Majestic product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK
YOURSELF.
38
10000836
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