Majestic PEARL36STIN, PEARL36PRIN Owner's Guide

Owner’s Manual
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation or service.
PEARL II SERIES
Models:
PEARL36STIN PEARL36PRIN
WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
DO NOT store or use gasoline or other fl am- mable vapors and liquids in the vicinity of this or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup­plier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed by a qualifi ed installer, service agency, or the gas supplier.
This appliance may be installed as an OEM installation in manufactured home (USA only) or mobile home and must be installed in accordance with the manufacturer’s instructions and the Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280 in the United States, or the Standard for Installation in Mobile Homes, CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s) of gas indicated on the rating plate. This appliance is not convertible for use with other gases, unless a certifi ed kit is used.
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.
In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fi tter.
See appliance installation manual for additional Commonwealth of Massachusetts requirements.
1
1
1
Welcome
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or fi nishing changes.
A. Congratulations
Congratulations on selecting a Majestic gas fi replace, an elegant and clean alternative to wood burning fi replaces. The Majestic gas fi replace you have selected is designed to provide the utmost in safety, reliability, and effi ciency.
As the owner of a new fi replace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.
The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems.
Your new Majestic gas fi replace will give you years of durable use and trouble-free enjoyment. Welcome to the Majestic family of fi replace products!
Local Dealer Information
DEALER: Fill in
your name, address, phone and email information here and appliance information below.
Appliance Information:
Brand: ________________________________________________ Model Name: ___________________________
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________
Serial Number: __________________________________________ Date Installed: __________________________
Listing Label Information/Location
The model information regarding your specifi c fi replace can be found on the rating plate usually located in the control area of the fi replace.
Majestic, a brand of Hearth & Home Technologies 7571 215th Street West, Lakeville, MN 55044
Type of Gas
Not Not for use use with with solid solid fuel.fuel.
Gas and Electric Information
((Ne Ne doit doit pas entre entre utilise utilise avec avec un un combustible combustible solide).solide).
Type Typ e of of Gas Gas (Sorte (Sorte De De Gaz)Gaz)::
NNAATURALTURAL GASGAS
Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment .
Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Tot a l Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., 00Hz., less less than than 00 00 AmperesAmperes
ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT. MAX. MAX. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000 MIN. MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000 ORIFICE ORIFICE SIZE:SI ZE: #XXXXX#XXXXX #XXXXX#XXXXX
This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes, codes, if if any; any; if if not, not, follow follow ANSI ANSI Z223.1Z223.1 in in the the USA USA or or CAN/CGA CAN/CGA B149 B149 installation installation codes. codes. (Installer (Installer l’appareil l’appareil selon selon les les codes codes ou ou reglementsreglements
locaux locaux ou, ou, en en l’absence l’absence d e de tels tels reglements, reglements, selon selon les les codes codes d’installation d’installation CAN/CGA-B149.)CAN/CGA-B149.)
ANSI ANSI Z21XX-XXXX Z21XX-XXXX · · CSA CSA 2.XX-MXX 2.XX-MXX
IN IN CANADACANADA
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
MADE MADE IN IN USAUSA
XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Model Number
Serial Number
2
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Product Specifi c Information
A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Glass Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Important Safety and Operating Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C. Fuel Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Good Faith Wall Surface/TV Guidelines . . . . . . . . . . . . . . 8
E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 10
F. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
G. Appliance Break-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
H. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
I. Operation During A Power Outage - Intellifi re™ Touch . . 13 J. Detailed Component Operating Instructions
- Intellifi re™ Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Maintenance and Service
A. Maintenance: Frequency and Tasks . . . . . . . . . . . . . . . . 16
B. Maintenance Tasks - Homeowner . . . . . . . . . . . . . . . . . . 16
C. Maintenance Tasks - Qualifi ed Service Technician . . . . . 18
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions - Appliance . . . . . . . . . . . . . 19
B. Frequently Asked Questions - IntelliFire™ Touch
Controls (IFT-RC400) (Optional Remote). . . . . . . . . . . . . 20
C. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
= Contains updated information.
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
3
B. Limited Lifetime Warranty
Parts Labor Gas Wood Pellet
EPA
Wood
Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
Igniters, electronic components,
and glass
XXXXX Factory-installed blowers
X Firepots and burnpots
5 years 1 year X X Castings and baffles
7 years 3 years X X X
Manifold tubes,
HHT chimney and termination
10
years
1 year X Burners, logs and refractory
Limited
Lifetime
3 yearsXXXXX Firebox and heat exchanger
XXXXXXX
All replacement parts
beyond warranty period
Warranty Period
HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo­nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
XXX
X Molded refractory panels
X
See conditions, exclusions, and limitations on next page.
4021-645H 10/15 Page 1 of 2
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Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
Ignition Modules
B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.
Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product.
Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.
Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper opera­tion, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/ incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa­tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider­ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of the structure.
This warranty is void if:
The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE.
4021-645H 10/15 Page 2 of 2
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
5
2
2
Product Specifi c Information
A. Appliance Certifi cation
MODELS: PEARL36STIN, PEARL36PRIN
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Heater
STANDARD: ANSI Z21.88-2014 • CSA 2.33-2014
This product is listed to ANSI standards for “Vented Gas Fireplace Heaters” and applicable sections of “Gas Burn­ing Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and the CAN/CGA B149 Installation Codes in Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen­tal room heat or as a decorative appliance. It should not be factored as primary heat in residential heating calculations.
Installation and service of this appliance should be performed by qualifi ed personnel. Hearth & Home Technologies recommends NFI certifi ed professionals.
B. Glass Specifi cations
Hearth & Home Technologies appliances manufactured with tempered glass may be installed in hazardous lo­cations such as bathtub enclosures as defi ned by the Consumer Product Safety Commission (CPSC). The tempered glass has been tested and certifi ed to the re- quirements of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing Certifi cation Council SGCC# 1595 and
1597. Architectural Testing, Inc. Reports 02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Sec- tion 1201.5 “Certifi cation and labeling requirements” which refers to 15 U.S. Code (USC) 2063 stating “…Such certifi cate shall accompany the product or shall otherwise be furnished to any distributor or retailer to whom the product is delivered.”
Some local building codes require the use of tempered glass with permanent marking in such locations. Glass meeting this requirement is available from the factory. Please contact your dealer or distributor to order.
C. BTU Specifi cations
Models
(U.S. or Canada)
PEARL36STIN
(NG)
PEARL36STIN
(LP)
PEARL36PRIN
(NG)
PEARL36PRIN
(LP)
(0-2000 FT)
(0-2000 FT)
(0-2000 FT)
(0-2000 FT)
Maximum
Input
BTU/h
Minimum
Input BTU/h
38,000 21,000 32
35,500 20,000 50
38,000 21,000 32
35,500 20,000 50
Orifi ce
Size
(DMS)
6
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
3
Important Safety and Operating Information
3
A. Appliance Safety
WARNING! DO NOT operate fi replace before reading and understanding operating instructions. Failure
to operate fi replace according to operating instructions could cause fi re or injury.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other ammable materials.
• Clothing, furniture, draperies, and other fl ammable materials must not be placed on or near the appliance.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be present.
Contact your dealer for more information, or visit: www. hpba.org/safety-information.
To prevent unintended operation when not using your fi re- place for an extended period of time (summer months, vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 6 volt transformer plug (IPI) and remove batteries on IPI models.
Clear Space
WARNING! DO NOT place combustible objects in front of the fi replace or block louvers. High temperatures could start a fi re. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat could damage these objects.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. DO NOT operate the appliance with the barrier removed. If the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.
Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a fi replace or stove, install an
adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
CLEAR SPACE
3 FT. IN
FRONT OF
FIREPLACE
Figure 3.1 Clear Space Requirement - All Models
Over Firing
The appliance is considered to be over fi ring if the fl ames are contacting the top of the fi rebox. Call a qualifi ed service technician to service the appliance
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
7
B. General Operating Parts
Figure 3.2 references the general operating parts of the
appliance and the section of this manual in which they are discussed.
DECORATIVE DOORS
(NOT SHOWN)
SECTION 4.B.
FIXED GLASS ASSEMBLY
(NOT SHOWN) SECTION 4.B.
D. Good Faith Wall Surface/TV Guidelines
TO CEILING
90°F
90°F
FIREPLACE
OPENING
110°F
120°F
18 in.
130°F
12 in.
6 in.
MEASUREMENTS FROM
TOP EDGE O F THE OPENING
100°F
24 in.
95°F
95°F
48 in.
42 in.
36 in.
30 in.
MANTEL
FAN KIT
SECTION 3.H & 3.J
HEARTH
CLEAR SPACE
SECTION 3.A.
CONTROL CAVITY
SECTION 3.I
Figure 3.2 General Operating Parts
C. Fuel Specifi cations
WARNING! Risk of Fire or Explosion! Appliance must be set up for compatible gas type!
• This appliance is designed to operate on either natural gas or propane. Make sure the appliance is compatible with gas type selected for installation site.
• Conversions must be made by a qualified service technician using Hearth & Home Technologies specifi ed and approved parts.
APPLIA NCE FRONT
Figure 3.3. Good Faith Wall Surface Temperatures Above Appliance
NOTICE: Temperatures listed above are taken with a temperature measuring probe as prescribed by the test standard used for appliance certifi cation. Temperatures on walls or mantels taken with an infrared thermometer may yield increased temperatures of up to 30 degrees or more depending on the thermometer settings and material characteristics being measured.
8
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
TV Wall Bracket
Good Faith Guidelines for TV Installa on’s above a Typical Gas Fireplace
TV on the wall
TV
A
Mantel
Item Minimum Dimensions
A 2.5 inches
2 inches minimum to 3 inches
B
maximum
C 18 inches
Wall Brkt + TV Thickness + 2.5
D
inches
TV recessed into the wall
BB
D
Fireplace
Notes:
1. These are good faith recommended clearances only and not a guarantee of compliance with all TV manufacturers’ maximum allowable opera
2. Since every home has unique air ow characteris can vary from manufacturer to manufacturer and from model to model, actual TV temperatures should be validated at the temperature exceeds the manufacturers’ maximum allowable opera TV’s technical specica informa
3. Mantel height and depth must conform to mantle requirements ƐƉĞĐŝĮed in the replace installa manual.
on or have ques ons regarding the informa
C
Fireplace
ng temperatures.
cs and maximum allowable opera ng temperatures
me of each installa on. TVs should not be used in situa ons where the actual TV
ng temperatures iden ed in the
ons. Contact the TV’s manufacturer directly if you cannot locate this
on.
A
4. “C” dimension taken from the top of the hood or ĮƌĞƉůace opening.
Sugges ons on how to further reduce TV temperatures:
5.
a. Increase “A” dimension.
b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended
typically results in higher temperatures.
C
on
Figure 3.4. Good Faith TV Guidelines
Majestic • PEARL36STIN, PEARL36PRIN Owner’s Manual • 2478-981 Rev. B • 3/17
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