Magma EB2, EB2R User Manual

PCIe Expansion System User's Manual
ExpressBox
PCI Express® to PCI Express® Expansion
Model: EB2
2
Copyright © 2008 Mission Technology Group, Inc. - DBA Magma
This publication is protected by Federal Copyright Law, with all rights reserved. No part of this publication may be copied, photocopied, reproduced, stored in a retrieval system, translated, transmitted or transcribed, in any form or by any means manual, electric, electronic, electro-magnetic, mechanical, optical or otherwise, in whole or in part without prior written consent from Magma.
Limitation of Liability
Information presented by Magma in this guide is believed to be accurat e and reliable. However, Magma assumes no responsibility for its use. No license is granted by implication or otherwise to any rights of Magma.
Product specifications and prices are subject to change without notice.
Trademark References
Trademarks and registered trademarks are proprietary to their respective manufacturers.
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Table of Contents
PREFACE............................................................................................. III
Advisories ..............................................................................................iii
Safety Instructions..................................................................................iv
When Working Inside a Computer .........................................................iv
Protecting Against Electrostatic Discharge ............................................ v
Rack-Mount Instructions ........................................................................ vi
CHAPTER 1 INTRODUCTION ..........................................................1
General Specifications ...........................................................................1
Pre-Installation Information ....................................................................2
Parts List................................................................................................2
Tools Required for Installation................................................................ 2
CHAPTER 2 HARDWARE INSTALLATION .....................................3
Before you Begin.................................................................................... 4
Install PCI Express Host Card................................................................ 4
Attach Power and Expansion Cables.....................................................6
Laptop Installation (optional)......................................................................... 7
Recheck the Installation.......................................................................10
Applying Power Correctly..................................................................... 11
Starting Up:................................................................................................. 11
Software Installation (Optional, for ExpressCard):...................................... 12
Shutting Down:............................................................................................ 15
Rack Installations (for the EB2R model) .............................................. 15
Add Screws to Rack Post ........................................................................... 15
Attach Slide Rail to Rack ............................................................................ 16
Attach Chassis to Slide Rail........................................................................ 17
CHAPTER 3 VERIFY INSTALLATION............................................ 18
Windows .............................................................................................. 18
Mac OS X............................................................................................. 19
Expansion Slot Utility.................................................................................. 19
Apple System Profiler........................................................................... 20
RedHat 9 Linux .................................................................................... 22
CHAPTER 4 INSTALL CARDS AND DRIVES................................ 24
Remove PCIe Expansion Chassis Cover............................................. 24
Install 3rd Party PCIe Cards.................................................................. 25
Installing Double-Wide PCIe Video Cards..................................................27
Install Hard Drive(s) ............................................................................. 28
System Should Be Up and Running..................................................... 30
Finishing Touches................................................................................30
“Hot-Swappable” PCIe Card Installations............................................. 31
Procedure for hot-un-plugging a PCIe plug in card: ................................... 32
PCIe Expansion Solutions with the EB2............................................... 35
Digi Design Pro Tools® .............................................................................. 35
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Video Card expansion solutions.................................................................. 36
High Throughput storage solutions.............................................................38
CHAPTER 5 TROUBLESHOOTING................................................40
Locate the Problem ..............................................................................40
My Computer Can’t Find the PCIe Expansion System ...............................41
When Nothing Works..................................................................................43
My Computer Hangs During Power Up............................................... 44
My PCIe Card Doesn’t Work....................................................................... 45
Support for 3
Windows Error Codes......................................................................... 47
The System Fans Don’t Appear To Spin Fast Enough...............................49
rd
Party PCIe Cards........................................................47
CHAPTER 6 HOW TO GET MORE HELP.......................................51
Frequently Asked Questions (FAQ)......................................................51
Contacting Technical Support ..............................................................51
Magma Debug Utility................................................................................... 52
PCIScope Software Utility........................................................................... 53
Returning Merchandise to MAGMA......................................................55
APPENDIX A NEED MORE PCIE SLOTS? .....................................56
Multiple PCIe Expansion System Configurations .................................56
Fan-Out....................................................................................................... 58
Verify your configuration.....................................................................59
Daisy-Chaining............................................................................................ 60
Verify your configuration.....................................................................60
Combination Configurations........................................................................ 61
PCI e Card Conflicts.............................................................................62
Power-On Sequence for Advanced Configurations..............................62
Troubleshooting Advanced Configurations...........................................62
Finding the Problem Card................................................................... 64
APPENDIX B COMPLIANCE ..........................................................65
FCC......................................................................................................65
Industry Canada...................................................................................65
CE ........................................................................................................65
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Preface

Advisories

Five types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware dama ge or personal injury. They are Note, Important, Caution, Warning, and
Danger. The following is an example of each type of advisory.
NOTE
Used to amplify or explain a comment related to procedural steps or text.
IMPORTANT Used to indicate an important piece of information or special “tip”
to help you
CAUTION
Used to indicate and prevent the following procedure or step from causing damage to the equipment.
WARNING
Used to indicate and prevent the following step from causing injury.
DANGER or STOP
Used to indicate and prevent the following step from causing serious injury or significant data loss.
Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. Ho wever, Magma. does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator.
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Safety Instructio ns

Always use caution when servicing any electrical component. Before handling the Magma PCI-Express Expansion chassis, read the fo llowing instructions and safety guidelines to prevent damage t o the product and to ensure your own personal safety. Refer to the “ advisory conventions used in this manual, including the distinction between Danger, Warning, Caution, Important, and Note.
Always use caution when handling/operating the computer.
Only qualified, experienced, authorized electronics personnel should access the interior of the computer. The power supplies produce high voltages and energy hazards, which can cause bodily harm.
Use extreme caution when installing or removing components.
Refer to the
installation instructions in this manual for
precautions and procedures. If you have any questions, please contact Magma Technical Support.
WARNING
High voltages are present inside the expansion chassis when the unit’s power cord is plugged into an electrical outlet. Disconnect the power cord from its source before removing the system cover.
Never modify or remove the radio frequency interference shielding from your workstation or expansion unit. To do so may cause your installation to produce emissions that could interfere with other electronic equipment in the area of your system.
Advisories” section for

When Working Inside a Computer

Before taking covers off a computer, perform the following steps:
1. Turn off the computer and any peripheral devices.
2. Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage.
3. Disconnect any telephone or telecommunications lines from the computer.
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In addition, take note of these safety guidelines when appropriate:
To help avoid possible damage to systems boards, wait five
seconds after turning off the computer before removing a component, removing a system board, or disconnecting a peripheral device from the computer.
When you disconnect a c able, pull on its connector or on its
strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs. If you are disconnecting this type of cable, press in on the locking tabs before disconn ecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before connecting a cable, make sure both connectors are correctly oriented and aligned.
CAUTION
Do not attempt to service the system yourself except as explained in this manual. Follow installation instructions closely.

Protecting Against Electrostatic Discharge

Electrostatic Discharge (ESD) Warning
Electrostatic Discharge (ESD) is the enemy of semiconductor devices. You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and/or rubber mat.
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of damage to components. Magma strongly encourages you to follow proper ESD procedures, which can include wrist straps and smocks, when servicing equipment.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
When unpacking a static-sen sitive component from its shipping
carton, do not remove the component’s anti-static packaging material until you are ready to install the component in a computer. Just before unwrapping the anti-static packaging, be sure you are at an ESD workstation or are grounded.
When transporting a sensitive component, first place it in an
anti-static container or packaging.
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Handle all sensitive components at an ESD workstation. If
possible, use anti-static floor pads and workbench pads.
Handle components and boards with care. Don’t touch the
components or contacts on a board. Hold a board by its edges or by its metal mounting bracket.

Rack-Mount Instructions

Elevated Operating Ambient - If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environme nt may be greater than room ambient. Therefore, considerat ion should be given to installing the equipment compatible with the maximum ambient temperature (Tma) Specified by the manufacturer.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack sho uld be such that a hazardous condition is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply writing. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. us e of power strips).
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Chapter 1 Introduction

General Specifications

The Magma 2 Slot PCI Express® to PCI Express® Expansion System is a general-purpose bus expansion chassis for the Peripheral Component Interconnect Express (PCIe) local bus. The expansion chassis is fully compliant with the PCI Express Local Bus Specification. This system consists of a PCI Express host card, a 3-meter iPass cable, the 2-slot PCIe expansion chassis and a set of rack-mount brackets.
Item Description
Host Card: Low Profile PCI Express x8 host card  Backplane: 2 PCIe slots (expandable to 4 or more by
 Enclosure: 1U Rack-mount  Dimensions: 14.26" W x 1.735" H x 16.41" D  Weight: 5.2lbs or 2.40 kg  Standard Cable Length: 3-meter iPass cable  PCI Express Bus Specification Revision 1.1  PCI Local Bus Specification: Revision 2.3  PCI Bridge Architecture Spec: Revision 1.2  Interconnect Bandwidth: 4000 MB/sec or 4 GByte/sec  Cooling: Three 20mmx40mm, 12VDC, 6 CFM fans  Power Supply: 200W auto-switching power supply
MTBF: 53,000 hours Operating Environment:
Operating Systems: Windows XP/2000/Server 2003/Vista
Warranty: 1 Year Return to Factory  Available Options:
chaining chases)
0º to 50º C Operating Temperature
-20º to 60º C Storage Temperature 5% to 85% Relative Humidity, Non-condensing
Mac OS X version 10.4.x + Red Hat Linux 9
Hi Speed, 13.2 CFM Fan (PN:01-05052-01)
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Pre-Installation Information

Before using the Magma expansion chassis you should perform the following steps:
Inventory the shipping carton contents for all of the required parts
Gather all of the necessary tools required for installation
Read this manual

Parts List

The following parts are provided in the EB2 model. The EB2R model includes a rack installation kit as well.
Item Qty Item
1 EB2 Magma expansion chassis 1 3-meter shielded iPass™ cable
Low profile PCI Express x8 host card
1 1 U.S. Standard 115V power cord
1 Quick Start Guide

Tools Required for Installation

In order to complete the installation of the Magma expansion system you may need a Phillips-head screwdriver, depending on the installation type.
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Chapter 2 Hardware Installation

The following steps will guide you through the installation of your Magma expansion system.
Electrostatic Discharge (ESD) Warning
All PCI cards are susceptible to electrostatic discharge. When moving PCI cards, it is best to carry the cards in anti-static packaging. If you need to set a PCIe card down, be sure to place it inside or on top of an anti-static surface. For more information, see “
Protecting Against Electrostatic Discharge” in the Preface.
WARNING
High voltages are present inside the expansion chassis when the unit’s power cord is plugged into an electrical outlet. Disconnect the power cord from its source before removing the enclosure cover. Turning the system power off at the power on/off switch does not remove power to components. High voltage is still present.
CAUTION
Before touching anything inside the enclosure, move to an ESD station and follow proper ESD procedures. Failure to do so may result in electrostatic discharge, damaging the computer or its components. For more information, see “
Electrostatic Discharge” in the Preface.
STOP
If your Magma expansion chassis was not purchased directly from Magma, you must check to ensure that it doesn’t contain any pre­installed PCIe cards.
Check the rear side of the chassis to see if any PCIe cards are visible in the slots. If you see a PCIe card, you should continue installation using instructions provided by your dealer. If no separate instructions are available, remove the cover by using instructions in
Install Cards and Drives
PCIe card is visible, then continue with the cable installation.
. Then remove the card(s) as normal. If no
Protecting Against
Chapter 4
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Before you Begin

The system’s ATX power supply is auto-switching. This means that it will automatically switch to match whatever source power you ar e using. Since all products ship with a US/Canadian Standard 1 25V power cord, you will need to use a locally available p ower cord for non-US Stand ard power sources.

Install PCI Express Host Card

Begin the installation of your PCI Express (PCIe) host card by first powering down your computer. Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner’s manual or system documentation.
The PCIe host card is a “half-height,” x8-capable PCIe card mounted to a “full-height” bracket as shown below:
For low profile case applications, you may need to change the mounting bracket to the low profile bracket that shipped with your system. This is done by removing the screws that hold the card to the bracket. Be sure you are using proper ESD procedures when completing this action.
Once the host computer is off and all power cords disconnected, remove the cover and insert the PCI Express host card into a vacant x8 (or x16) PCIe slot by gently pushing the card until it is firmly seated. Then secure the card to the slot with a mounting screw.
Notice that the PCI Express slots are located at a greater distance from the edge of the computer’s mother-board than are the standard PCI slots as illustrated in the following figure.
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STOP YOU MUST ONLY INSTALL THE PCIe HOST CARD INTO A PCI
EXPRESS SLOT. Only use cards WITH brackets. This will ensure that your PCIe host
card can only be inserted into a PCIe slot. Although PCI Express cards without brackets may fit into conventional PCI slots, you run the risk of damaging the PCI Express host card if you insert it into a PCI slot. Please ensure that your host computer has PCI Express slots and install the host card
only into a PCI Express slot.
For more information on using PCIe cards, please refer to your computer’s user manual or system documentation.
Note that a physical x16 slot (in length) can electrically be connected as x4 or less. Therefore it is important to cons ult your motherboard’s user manual to verify the actual bandwidth supported by the slot.
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Next check the DIP switch settings on the Magma Host Card as shown: The DIP switch can be set
to either the x4 or x8 position as can be seen in the photo.
Since EB2 supports x8 speeds, it is recommended to set it in the x8 position for optimized performance and compatibility. It should only be set to x4 if one is certain that the PCIe slot on the host PC is x4.

Attach Power and Expansion Cables

Carefully position the expansion chassis so that the supplie d expansion cable will conveniently reach from the host computer to the connectors on the back of the chassis. Connect one end of the iPass cable to the expansion chassis’ iPass connector labeled “IN”. Then connect the other end of the iPass cable to the host card located in the host computer. Finally connect the power cord to the back of the chassis.
Connect one end of the cable to
the bottom iPass connector
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Connect the other end to
the host card.
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CAUTION
All cables attached to the expansion chassis must be securely fastened. When you hear a “click,” it is properly secured. If not securely connected, the connectors may cause intermittent or lost connections.
NOTE
If at all possible, plug all power cords from the expansion chassis and your host computer into a shared power strip, preferably one that has surge and noise suppression circuitry built into it.

Laptop Installation (optional)

In addition to interfacing the EB2 expansion system to a PC, you can now add additional PCI Express slots to your laptop by installing Magma’s ExpressCard host and connecting it to your chassis with a dedicated iPass-to-TDP cable featuring an iPass interface on o ne side and a TDP interface on the other.
Attach one end of the PCI Express cable to the Magma ExpressCard module and the other end to the connector on the back of the Magma chassis.
TDP side to Laptop
iPass side to EB2 Chassis
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Tighten the thumbscrews connecting the ExpressCard to the cable on one end and verify the other end is properly latched into the iPass connector of the chassis.
In spite of the standardized design of the TDP interface, it is not impossible to connect the male and female connectors upside-down. In order to avoid that, please note the proper and improper concavity orientation of the connectors as shown in the two cases below:
Picture A shows the correct orientation:
Picture B shows the Incorrect orientation:
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Before inserting the Magma ExpressCard, power down your laptop computer. Use the procedures for shutting down and powering off your system provided in your owner’s manual or system documentation.
Insert the Magma ExpressCard module with the logo s ide up, into the ExpressCard slot on your computer. Gently push the card until it is firmly seated.
NOTE
The Magma ExpressCard module can only be used in a computer system that contains an ExpressCard slot. It will not function in CardBus or PCMCIA slots.
NOTE
If your laptop’s ExpressCard slot is “spring-loaded”, be sure that your ExpressCard is inserted correctly. It is very easy for this style slot to partially release a card if touched slightly.
For more information on using ExpressCard modules, please refer to your computer’s user manual or system documentation.
IMPORTANT Due to an incompatibility issue between the chipsets used in the
expansion system and those used by nVidia in its line of PCIe video cards, nVidia video cards will not function in the EB2 chassis if it is connected through the ExpressCard interface to the host PC. There is no issue interfacing with nVidia cards plugged into the EB2 chassis via the PCIe host card interface.
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Recheck the Installation

Check your installation before powering up the Magma expansion chassis for the first time. Although the power supply has an over voltage protection device built into it, it may not "trip" in time to fully protect a device that has been improperly connected, or whose power cable has been damaged.
CAUTION
This product is provided with a power supply that automatically adjusts to input voltages between 100 to 240 Vac. A U.S. and Canadian 125 V power supply cord is provided with this product. If using this product outside of the U.S. or Canada, please use locally available power supply cords
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Applying Power Correctly

Starting Up:

It is recommended that you apply power to the Magma expansion chassis prior to powering up your computer. This will allow the PCIe bus hierarchy to be in a stable state when the host system issues its master power-on bus reset. This will also allow the software driver to recognize the PCI bus hierarchy and any attached devices.
The system’s On/Off switch is located on the front panel, as well as an LED indicator to indicate power status. Verify that the green power indicator is ON after pressing the button.
Windows Start Up
As your Windows computer starts up, you will see a small message box pop-up in the lower-right corner of the screen to alert you that Windows has found new hardware.
The system does not require any Magma drivers in order to operate properly with the order to work with the optional
x8 PCIe Host card. However, it may require a driver in
ExpressCard host, hence we added the
next section.
You may now proceed to
Chapter 3 Verify Installation.
MAC Start Up
Apple MAC OS computers will boot up without any visible indicators that the Expansion System is connected. Go to:
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Chapter 3 Verify Installation.
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RedHat 9 Linux Start Up
Similarly, RedHat9 OS computers will boot up without any visible indicators that the Expansion System is connected. Proceed to:
Chapter
3 Verify Installation.

Software Installation (Optional, for ExpressCard):

A driver is NOT required for Windows Vista, but may be required for a Windows XP installation. You should first install your 3 connect the system as described in
Chapter 2. Only if you are having
problems accessing the expansion system under Windo ws XP should you install the Magma ExpressCard drivers.
Before attempting to install anything on a Windows XP system, you should ensure that you have set a new Restore Point. See your Windows XP manual to learn how to set a new Restore Point. You should ensure that all data files are closed and that you h ave a current backup.
STOP
Before installing drivers, you should ensure that you have a current system backup of all of your important data.
Failure to follow these instructions exactly could result in a system lock-up and potential loss of data.
Be alert Be careful Be protected You must also disable your anti-virus software before continuing.
For best success when installing the Magma driver:
rd
Party card and
Have a current system backup or restore point Reboot and Shut down each time you are prompted Be logged in as ‘System Administrator’ Follow the installation instructions provided in this guide
Install Driver
Download driver from Magma website at
1
http://www.magma.com/support/drivers/index.html
Click on the Open button to create a C:\ExpressBox folder on your
2
computer.
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Click on the Winzip button to unpack the files into the C:\ExpressBox
3
folder.
4 Click on the OK button to confirm the files are unpacked.
5 Click on the Close button to close WinZip.
Go to the C:\ExpressBox folder and double-click on the Setup.exe
6
file to start the driver installation.
7 Follow instructions on the screen during the installation.
8 Reboot your computer. The setup program will prepare the necessary files and present the
following window to start the driver installation.
Click Next to continue and review the licensing agreement.
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Review the licensing agreement. If you agree, click Yes to continue. If you do not agree, click No to exit.
Rather than restarting your computer, it is recommended that you click “No, I will restart my computer later.”, and then click Finish. You will be instructed to SHUT DOWN your computer in the next step.
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Shutting Down:

STOP
DO NOT TURN OFF THE MAGMA EXPANSION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY! It can cause a system lockup and loss of any unsaved data.
When shutting your system down, it is recommended that you first shut down the computer correctly, and then power down the Magma expansion chassis to avoid ‘computer lock-up’ and potential data loss.

Rack Installations (for the EB2R model)

Locate a vacant 1U slot in your rack that is within the reach of the iPass data cable provided with your EB2 Expansion System. Install the rails in the rack as shown below:
Measure the rack from front to back so you can confirm how long the rail must be to fit properly.
Next, assemble the Slide piece with the end bracket as shown and secure with 2 Panhead screws and locking nut. Ensure the Phillips screw head is located on the “open” side of the Slide pieces as shown.
Tighten finger tight only to allow for minor adjustment during assembly.
Depending on the depth of your rack you may select either the long or the short end bracket.

Add Screws to Rack Post

Attach 2 Panhead screws into the rack post where yo u want the chassis mounted. Be sure you have measured accurately to ensure that everything fits in the rack correctly. Leave the screws untightened until after you place the slide rail’s fingers between the screws as shown.
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