Macromedia InDesign - CS5 Troubleshooting Guide
Adobe InDesign CS5-5.5 Troubleshooting
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Adobe provides this searchable PDF of archived technical support documents as a service to our
customers who own and continue to enjoy older, unsupported versions of our software products. The
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documents reflect historical issues and solutions for products that are no longer supported. Adobe
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Last updated 11/12/2015
Contents
Anchored objects lose corner options | InDesign CS5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Anchored objects missing | Print, PDF | InDesign CS5
Error: "Filepath is not valid" | Applescript | InDesign
Cannot open PDF file in Acrobat created from InDesign or Illustrator (Mac, InDesign and Illustrator)
Crash | Clicking folder selection icons | InDesign CS5, CS5.5 | Mac OS X
Crash when selecting font menu, or browsing it's contents | InDesign/InCopy CS5
Crash when setting frame fitting options | InDesign CS5
Disable access to CS4 service extensions | System administrator
Enter and Return keys give unexpected results - InDesign CS5 - German and Swedish - Mac OS
Error "Access denied" | Adobe Help application | CS5.5 products
Error "Critical Errors were found in Setup" when you install InDesign CS3
Error: "This document may contain binary EPS files, which can cause the print job to fail." (Adobe InDesign 2.0 - CS5)
Error "Installation failed" | InDesign and InCopy CS5 7.0.3 update
Error "Installation failed" when install
Error "The Package Operation Failed" | Return package for InDesign | InCopy CS5
Folio Builder panel isn't functional | InDesign CS5.5
Determine table Oversets through threaded F
Hyperlinks do not work in SWF files exported from InDesign (InDesign CS4, CS5)
iBooks returns error and stops rendering eP
InCopy assignment links are missing or cannot be edited when w
InCopy CS5 known issues and bugs
Incorrect spacing | Leader tab , left-justified tab | PDF export | InDesign CS5
Crash, blank dialog boxes | Mac OS X Lion 10.7.4
InDesign crashes upon launch while attempting to recover a damaged document
InDesign CS5.5 crashes on launch | Mac OS 10.5.7 and earlier
InDesign Debug fails to load Font Manager and SING plug-ins then crashes
InDesign/InCopy CS5 fail to recognize file/assignment usage of users on cross platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
InDesign or InCopy freezes or quits when you start on Mac OS
InDesign preferences and support file locations
InDesign quits when SWF is deselected | CS5 | Windows
InDesign Server CS5 known issues and bugs
InDesign support for World-Ready Composer | CS4, CS5
InDesign tools and panels don't respond to mouse clicks (Windows 7/Vista)
Known issues, bugs | InDesign CS5
Known Issues with Flash Export from InDesign CS5
Known issues with Microsoft Office 2007/2008 (InDesign CS4 and CS5)
Layout format isn't maintained when using InDesign's Export for Dreamweaver or EPUB
Manual kerning incorrect | TrueType, Type 1 fonts | InDesign, InCopy | CS5
Missing plug-ins
PDF export background task hangs | InDesign CS5, CS5.5
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ing InDesign 7.0.1 update (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
rames | JavaScript DOM | InDesign SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ub | InDesign CS5.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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orking in cross-platform workflow (InCopy CS3 - CS5) . 17
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INDESIGN
Content s
After you place a digital photograph into InDesign, the Actual ppi value is higher than the expected image resolution . . 44
Pantone+ Solid Uncoated Red 032 U spot color converted to CMYK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Pressing the Return key doesn't produce a paragraph break | InDesign CS5.5 Swedish | Mac OS
Printing tints of black with Color Managemen
The ''Remove blank lines when empty'' Data Merge opti
Problem in roundtripping custom objects in InDesign
t enabled to "Composite Gray" PostScript produce different tint values . . . . 47
on does not work consistently (InDesign CS4) . . . . . . . . . . . . . . . . . . 48
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Silent PDF export failure or "Internal Error" | Place, print, export PSD | InDesign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Slow performance | InDesign CS5
Small caps ignored | Adobe OpenType fonts older than version 2.0 | InDesign CS5
Some faces of Type 1 fonts, such as Helvetica Neue, aren't available in InDesign on Mac 10.6
Supported file formats for InDesign CS5
Suppress the user interface
Tables don't obey center vertical alignment | InDesign CS5
Thin white, dark lines (stitching) | Export to PDF | InDesign CS2 and later
Third-party plug-ins don't load | InDesign, InCopy | CS5.5 v.7.5.1
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Troubleshoot InDesign third-party plug-ins (InDesign) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Unable to save documents | InDesign CS5 | Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Uploading exported InDesign CS5 Flash (SWF) files to a web server
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Anchored objects lose corner options | InDesign CS5
Issue
When you open documents authored in CS4 or earlier in InDesign CS5, corner options applied to anchored rectangles
are lost on all but the upper-left corner.
Solution
Apply the corner effect to all corners.
1
1 Select the anchored object.
2 Choose Object > Corner Options.
3 Click the "Make all settings the same" icon (chain links).
4 Click OK.
Additional information
InDesign CS5 introduced the ability to set different corner effects for each corner of a rectangle. For this specific case,
the conversion process doesn't populate all corners with the value from the original object. Adobe hopes to address this
issue in a future version of InDesign.
Anchored objects missing | Print, PDF | InDesign CS5
Issue
Anchored objects are missing when you print an InDesign CS5 document or export it to PDF. The object is not on the
same page as its anchor, and you printed just the page range that contains the object.
Solutions
Do one of the following:
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Solution 1: Release the anchored object.
1 Select the object and choose Object > Anchored Object > Release.
2 Print or export your content.
3 Choose Edit > Undo to restore the anchor relationship to the document.
Solution 2: Print or export a page range that includes both the object and its anchor.
Additional information
Adobe hopes to address this issue in a future release.
Error: "Filepath is not valid" | Applescript | InDesign
Issue:
It sometimes happens when trying to use applescript with references that using finder it works fine in Applescript
editor, but doesn't work in InDesign and the following error is thrown:
2
"Filepath is not valid"
Solution:
The solution to this is when you are setting the basepath in the script for Indesign, you need to specify the startup Disk
as well before Users. So your path would look something like: MacintoshHD:Users:username>:foldername>
To access the Volumes drive, you would need to prefix the root drive of the Mac to it, since Volumes is a part of the root
. So the path would look something like this: MacintoshHD:Volumes:<foldername>
Cannot open PDF file in Acrobat created from InDesign
or Illustrator (Mac, InDesign and Illustrator)
Issue
When trying to open a PDF generated from InDesign or Illustrator, Acrobat displays the following error message:
"Acrobat could not open '[name of file]' because it is either not a supported file type or because the file has been
damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."
Last updated 11/12/2015
Using Apple Preview, the error is, "Couldn't open the file. It may be corrupt or a file format that Preview doesn't
recognize."
3
Reason
The file was created by selecting the option "Save as PDF" from the Mac OS Print dialog.
This workflow is not supported.
Solution
Solution 1:Use the Export PDF (InDesign) or Save As > Adobe PDF (Illustrator) methods
InDesign
1 Choose File > Export and select Adobe PDF as the Format.
2 Select the desired PDF options.
3 Click Export.
Illustrator
1 Choose File Save and select Adobe PDF as the Format.
2 Select the desired PDF options.
3 Click Save PDF.
Solution 2: Print to Adobe PDF
InDesign and Illustrator
1 Choose File > Print.
2 Select Adobe PDF [version] from the Printer list.
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3 Select the desired printer options.
4 Click Print.
Crash | Clicking folder selection icons | InDesign CS5,
CS5.5 | Mac OS X
Issue
When you click folder icons in Extension panels, InDesign crashes. For example, if you choose to import an article with
the Folio Builder panel open, then click the folder icon to locate assets, the application crashes.
4
Solution
Manually type the path into the text field next to the folder icon. For example:
Additional information
This issue largely affects the Overlay Creator and Folio Builder panels. These panels are part of the Folio Producer tools
used in conjunction wit the Adobe Digital Publishing Suite. However, it is conceivable that other panels produced by
third parties, using the Adobe Creative Suite Extensions architecture could also be impacted. Adobe hopes to find a
resolution to this issue and address it in a future update.
Crash when selecting font menu, or browsing it's
contents | InDesign/InCopy CS5
Issue
When Choosing Font from the Type menu, or the font list in other locations, such as the Paragraph or Character panels,
InDesign or InCopy crashes.
Solution
Install the InDesign/InCopy CS5 7.0.3 update or later. Updates can be found by choosing Updates from the Help menu
in InDesign, or by visiting the InDesign update downloads pages:InDesign Mac:
http://www.adobe.com/support/downloads/product.jsp?product=31&platform=MacintoshInDesign Win:
http://www.adobe.com/support/downloads/product.jsp?product=31&platform=Windows
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InCopy Mac: http://www.adobe.com/support/downloads/product.jsp?product=30&platform=MacintoshInCopy Win:
http://www.adobe.com/support/downloads/product.jsp?product=30&platform=Windows
Additional information
This issue is caused when parsing fonts that have upper ASCII characters in their Postscript names. The InDesign and
InCopy CS5 7.0.3 and later updates contain a fix for this issue.
Crash when setting frame fitting options | InDesign CS5
Issue
When setting frame fitting options with an empty frame selected, InDesign quits unexpectedly.
Solution
Install the InDesign/InCopy CS5 7.0.3 update or later. Updates can be found by choosing Updates from the Help menu
in InDesign, or by visiting the InDesign update downloads pages:InDesign Mac:
http://www.adobe.com/support/downloads/product.jsp?product=31&platform=MacintoshInDesign Win:
http://www.adobe.com/support/downloads/product.jsp?product=31&platform=Windows
5
Additional information
This issue is caused when a mix of empty and non-empty frames are selected while applying frame fitting options. The
InDesign CS5 7.0.3 and later updates contain a fix for this issue.
Disable access to CS4 service extensions | System
administrator
Adobe Creative Suite 4 offers a number of services that connect to the Internet to provide enhanced functionality. These
services can also download updates automatically. In certain circumstances, system administrators want to disable
these connections and updated downloads. The document lists the changes required in the registry (Windows XP,
Vista) or preference files (Mac OS X) to disable these network activities. This document applies to the following
Creative Suite 4 services:
• Kuler (Extensions > Kuler)
• Adobe ConnectNow (File > Share my Screen)
• Service Manager (Extensions > Connections)
• Search for Help (Search field in the app bar)
• Help > [Product Name] Help
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Deactivate the Adobe Online Services and Service Update preferences at a
system level
Set the following data values to deactivate the Adobe Online Services and Service Update preferences at a system level.
When these connections are disabled at the system level, it overrides the users' ability to enable connections or updates
through the user interface. When online access for Help search is disabled, this feature and the Help > [Product] Help
command searches .html Help files on the local hard disk.
Windows XP, Vista, or Windows 7 32-bit systems
• HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\ AdobeOnlineDefault; Controls online connections for Search
for Help and Help > [Product Name] Help
• HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\CSXSPreferences\ AdobeOnlineDefault; Controls online
connections for the other services UpdatesAllowed; Controls download of updates to these service extensions
Windows XP, Vista, or Windows 7 64-bit systems
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\AdobeOnlineDefault; Controls online
connections for Search for Help and Help > [Product Name] Help
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\CSXSPreferences\ AdobeOnlineDefault;
Controls online connections for the other services UpdatesAllowed; Controls download of updates to these service
extensions
Do the following:
6
1 Choose Start > Run and type regedit to open the registry editor.
2 Navigate to the locations listed above.
3 If the string value AdobeOnlineDefault does not exist, create one (right-click the container object, and choose New
> String Value).
4 Double-click this string value and set its Value Data to "0" to disable it. Click OK.
Mac OS X
On Mac OS, you can find these keys in a file in the following Property List (.plist) files:
• /Library/Preferences/com.adobe.AdobeOnlineHelp.plist AdobeOnlineDefault; controls online connects for Search
for Help and Help > [Product Name] Help
• /Library/Preferences/com.adobe.CSXSPreferences.plist AdobeOnlineDefault; controls online connections for the
other services UpdatesAllowed; controls download of updates to these service extensions
Do the following:
1 Open the Apple Property List Editor (supplied with the Apple SKD) or other property list editor application.
2 Open /Library/Preferences/com.adobe.CSXSPreferences.plist.
3 Select Root to see the subentries.
4 Change the value of the key AdobeOnlineDefault to "0" to disable it.
5 Change the value of the key UpdatesAllowed to "0" to disable it.
6 Open /Library/Preferences/com.adobe.AdobeOnlineHelp.plist.
7 Select Root to see the subentries.
8 Change the value of the key AdobeOnlineDefault to "0" to disable it.
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9 Save the plist file.
10 Restart the Adobe application.
If any of these keys does not exist, then complete the following steps:
1 Select the Root object in the applicable plist file and click the triangle to display its contents.
2 Click the New Child button and name it "AdobeOnlineDefault" or "UpdatesAllowed" as appropriate.
3 For Class, select String.
4 Set the value to "0" to disable it.
5 Save the plist file.
6 Restart the Adobe application.
Sample plist files and registry keys
Attached b elow are sample plist files and reg istr y keys that you can use as reference, or in place of manually performing
the steps above. To add the plist files, navigate to the locations indicated in the steps above. Replace the files with those
files supplied in the attached .zip file. To add the registry keys, double-click the registry files in the provided .zip file,
authenticate with an administrative password, and click Yes to add the entries.
7
• PlistFiles.zip (Mac OS)
• RegEntries.zip (Windows)
Note: For information about disabling the CS3 or CS4 Adobe Update Manager (Help > Product Updates), see Disable
Adobe Update Manager for CS3 or CS4 applications, for system administrators (kb408711).
Additional Information
• User Settings are controlled through the application Interface. For example, the Connections panel has the
commands "Check for Updates," "Update Preferences" and "Offline Options" in its pop-up menu. These options
don't appear if the system-level registry entries or plist keys have disabled the functions.
• If the Administrator disables AdobeOnlineDefault in the CSXS preferences, the Connections panel displays the
following: "This feature is disabled. Please contact your internal IT for more information."
• If the User preference is set through the application interface, it affects the application immediately. If an
Administrator changes it in the registry, it affects the application immediately. If an administrator changes it in a
plist file, it doesn't have an affect until the application is relaunched.
• Setting only the UpdatesAllowed key doesn't restrict the services from accessing the Internet.
• These settings do not affect other online connections from features such as:
• Resource Central
• Help > Online Registration
• Help > Product Updates
• Help > Adobe Product Improvement
More Help topics
Disable CS Live internet access from CS5 applications for system administrators
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Enter and Return keys give unexpected results InDesign CS5 - German and Swedish - Mac OS
Issue
When you use the German or Swedish language version of InDesign CS5 on Mac OS, pressing Enter or Return has no
effect or an undesired effect. For example, pressing Return incorrectly inserts a column break rather than a new
paragraph.
The problem can occur with the following actions:
• Entering text
• Accepting a default response in a dialog box
• Pressing Enter or Return as part of a keyboard shortcut
Solution: Install the InDesign or InCopy 7.0.1 update
First, confirm whether you already have the update:
8
1 From the Apple menu, choose About InDesign or About InCopy.
2 In the About InDesign or About InCopy dialog box, verify if you have Version 7.0 or Version 7.0.1:
• If the version is 7.0.1, no further steps are required.
• If the version is 7.0, install the update. See the download options below.
Option 1 - Download the update from Adobe.com
• InDesign CS5 7.0.1 Update
• InCopy CS5 7.0.1 Update
Option 2 - Download the update from within InDesign or InCopy
As of May 18th, 2010, the update is available from within the InDesign CS5 or InCopy CS5 application:
1 Choose Help > Updates.
2 In the Updates dialog box, follow the instructions to download the update.
Reason
Keyboard functions for InDesign are defined in a table that maps strings for keys to internal values. With InDesign
CS5, the terms "Return" and "Enter," previously represented with different words, were remapped to allow Windows
and Mac OS to have separate key names. During this change, the two Mac OS terms incorrectly used the same word,
resulting in the unexpected behavior.
Last updated 11/12/2015
Error "Access denied" | Adobe Help application | CS5.5
products
Issue
When opening the Adobe Community Help application in CS5.5, the following error appears:
"Access denied."
Solution
Update the Adobe Help application.
9
1 Make sure that you have the latest version of the AIR runtime. If you are not sure, download the latest version.
2 Navigate to the following directory:Wi n d ow s :
%appdata%/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 Tip : To find this directory in Windows,
copy the preceding phrase into the Windows Explorer file manager.Mac OS:
/[username]/Library/Preferences/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
3 Within the Local Store folder, look for and delete the "HelpCfg" folder only. Note: It's unnecessary to delete the entire
CHC or Local Store folder. If you do, it's necessary to download content again.
4 In your browser, navigate to http://www.adobe.com/support/chc/.
5 Choose the relevant product in Step 1.
6 Click Install Now in Step 2.
7 Click Open in the installation dialog box, and then click Run Now to fully update the application.
8 Repeat this process to add additional Adobe products.
Additional information
This error is a result of a malformed property in the Help configuration file. The file was mistakenly published with a
staging URL instead of the production URL. The file has since been corrected and has been redeployed to the proper
production servers.
This issue affects the following products:
• Adobe After Effects CS5.5
• Adobe InDesign CS5.5
• Adobe InCopy CS5.5
• Adobe Illustrator CS5.5
• Adobe Encore CS5.5
Last updated 11/12/2015
Error "Critical Errors were found in Setup" when you
install InDesign CS3
Issue
When you install Adobe InDesign CS3, you receive the error message, "Critical Errors were found in Setup."
Reason
A pre-release version of InDesign CS3 is currently, or was previously, installed on your computer.
Solution
Do one or more of the following solutions:
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Solution 1: Remove previous versions of InDesign CS3.
1 Remove the application by starting the installer located in /Applications/Utilities/Adobe Installers (Mac OS) or
Add/Remove Programs Control Panel (Windows).
2 Follow the on-screen instructions to remove InDesign CS3.
Solution 2: Run the Adobe CS5 Cleaner Tool before you install InDesign CS3.
The CS5 Cleaner Tool helps resolve installation problems for C5, CS4, and CS3 products. For information on
downloading and running it, see
onscreen instructions to remove InDesign CS3.
Resolve installation problems with CS5 Cleaner Tool (cpsid_82947). Follow the
Additional Information
If the prerelease version of InDesign CS3 was not fully removed or is still installed, the retail version cannot install.
Running the Adobe CS3Clean script removes the previous version and enables installation of the retail version.
Error: "This document may contain binary EPS files,
which can cause the print job to fail." (Adobe InDesign
2.0 - CS5)
Issue
When printing form Adobe InDesign you get the error :
"This document may contain binary EPS files, which can cause the print job to fail. If the printer produces output, then
the binary data did not interfere with printing. Do you want to print this document?"
Last updated 11/12/2015
Reason
Some PostScript printing configurations include modules which will sometimes interpret certain character
combinations in binary data as commands. When interpretted as a command, this may cause the job to fail, or to begin
to print the binary data directly such that the printer generates many pages of single line output of a binary text string.
As a precaution, InDesign gives the warning above when there is a possibility of this. This includes the following cases:
• The job contains a placed EPS that has a %%DocumentData comment which states Binary
• The job contains a placed EPS that has a %%DocumentData comment which is missing it's value
• The job contains a placed EPS that has a is missing it's %%DocumentData comment
• The job contains a placed EPS to a printer configuration who's data format cannot be certain. This tends to be
common when printing from Mac OS X systems, as the downstream data pipe cannot be fully evaluated.
Solution
Do one of the following solutions:
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Solution 1: Click OK to test printing of the document
If you click OK and send the print job to the printer/device, and it prints successfully, then your print configuration
supports binary data and you can safely ignore the warning. If, on the other hand, you click OK and send the job to the
device and get many pages of what looks like binary data printed in one line on each page, then your print stream does
not support binary printing, in which case, you should use one of the solutions below.
Solution 2: Resave the graphic in a file format other than EPS
PSD, TIFF, PDF, or other formats, are not at risk for this issue.
Solution 2: Use an EPS with no binary data.
This is sometimes possible by resaving the EPS from the source application with a different setting. However,
sometimes the data is further encapsulated in that file such that it's data format cannot be changed.
Solution 3: Use an EPS from Photoshop.
InDesign treats most Photoshop EPS files in a way that it can reformat the data to match the ASCII/Binary switch set
in the InDesign print dialog. Simply open the EPS into Photoshop, and choose Save As and choose another name, or
same name and click yes to replace.
Solution 4: Change the settings on your printer to support Binary printing protocols.
This is usually done through the control panel on the front of the printer. Consult your printer's user documentation
for how to do this.
Additional Information
If an an EPS file which contains binary data is placed into an Indesign document and you then print the publication
with the output Data Format set to ASCII, the EPS data goes through the PostScript pass through route in the code and
binary data will be produced. This is a possible cause for the print job to fail. Currently, InDesign determines if an EPS
contains binary data by checking for the existance of the %%DocumentData comment. If present, InDesign searches
for three valid parameters for this DSC comment: Clean7Bit, Clean8Bit or Binary.
Last updated 11/12/2015
If the parameter is set to Binary, or if the %%DocumentData comment is missing from the EPS, InDesign will give a
warning message and allows to cancel the print job.InDesign will only check for this condition when printing and
output data format is set to ASCII.
InDesign will not check when exporting to EPS, since the error message is designed for printing. InDesign will not
check Photoshop EPS files.
Error "Installation failed" | InDesign and InCopy CS5
7.0.3 update
Issue
When you try to install the InDesign or InCopy CS5 7.0.3 update, the Adobe Application Manager returns the error,
"Some updates failed to install." In the details section, it lists the following:
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Adobe InDesign (InCopy) CS5 7.0.3.535
Installation failed.
Note: If your message indicates version 7.0.3.533, you have an update that is not the proper final release. To obtain the
correct version, use the Help > Updates command from InDesign or InCopy.
Solution
Before proceeding, ensure that you have your original installation media.
1 Uninstall InDesign and InCopy CS5.
2 Reinstall InDesign and InCopy CS5 from the original media.
3 Choose Help > Updates and locate the InDesign and InCopy CS5 7.0.3.535 update and install it.
Error "Installation failed" when installing InDesign 7.0.1
update (Mac OS)
Issue
When you try to install the InDesign 7.0.1 update for the German or Swedish versions of InDesign, you receive the error
message "Installation failed."
Last updated 11/12/2015
Solution
Reinstall InDesign CS5, and then apply the update.
1 Install InDesign CS5 (7.0.0) again. (You don't have to uninstall first.)
2 Apply the update using one of the following methods:
• Choose Help > Updates.
• Download the update from the InDesign Download website and install it manually.
Additional Information
This solution is only applicable for German and Swedish versions of InDesign CS5 for Mac OS. Adobe updated these
versions because of an issue with Enter and Return keys. For more information, see
unexpected results - InDesign CS5 - German and Swedish - Mac OS (cpsid_84345),
Enter and Return keys give
Error "The Package Operation Failed" | Return package
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for InDesign | InCopy CS5
Issue
When you choose Package > Return To InDesign in InCopy CS5 to create a return package, you receive the following
error message:
"The package operation failed."
The workflow started with an InDesign CS4 assignment.
Solution
Update to InCopy CS5 7.0.3 or later. To obtain the latest InCopy updates, choose Help > Updates in InCopy, or visit
http://www.adobe.com/downloads/updates. Select InCopy for your platform and find the latest update for InCopy CS5.
Folio Builder panel isn't functional | InDesign CS5.5
Issue
When you first install Adobe InDesign CS 5.5, the Folio Builder panel only contains a link to download updates.
Solution
1 Click the link in the Folio Builder panel to open the InDesign updates download page.
Last updated 11/12/2015
2 Save the DMG (Mac) or ZIP (Win) file to your desktop.
3 Double-click the DMG to mount the disk image, or double-click the ZIP to open its folder and extract its contents
to your desktop.
4 Run the installer executable. If asked to replace existing versions of files, choose yes.
5 The update installer installs an AIR application, the Desktop Content Viewer. Click Yes if prompted to install the
Adobe Content Viewer.
Additional information
The panel's functionality was expected to require additional work in step with the Digital Publishing Suite's May
release. The May release was completed after InDesign CS 5.5 went into its production phase for creation of physical
materials. The Digital Publishing Suite's online services were in development right up until Adobe was ready to release
them, as the code is based in the cloud.
Determine table Oversets through threaded Frames |
JavaScript DOM | InDesign SDK
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The goal here is to check if there is a table in a linked TextFrame.
So, normally one would follow these steps:
1 Create two TextFrames
2 Link the first TextFrame with the second one.
3 Create a Table that flows from the first to the second TextFrame.
Assuming the second TextFrame is "myTextFrame," myTextFrame.Tables.Count return zero. So, there is no obvious
way to check if there is an overset table in the second TextFrame.
You can get the text containing the table using the insertion points surrounding it. Then, examine the
parentTextFrames property of that text to get a list of the text frames that the table flows through. See the example
below.
Last updated 11/12/2015
//Given a document containing a single story that contains a table…
var myDocument = app.documents.item(0);
var myStory = myDocument.stories.item(0);
var myTable = myStory.tables.item(0);
var myOffset = myTable.storyOffset.index;
var myText =
myStory.texts.itemByRange(myStory.insertionPoints.item(myOffset),
myStory.insertionPoints.item(myOffset+1)); var myTextFrames = myText.parentTextFrames;
if(myTextFrames[0].length == 1)
{
alert("Table exists in a single text frame.");
}
else{
alert("Table spans " + myTextFrames[0].length + " text frames");
}
try{
myTable.cells.item(-1).insertionPoints.item(-1).baseline ;
alert("Table is entirely in placed text.");
}
catch(myError){
alert("Table continues into overset (unplaced) text");
}
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If the table continues into overset text, then you get an error when you try to get the baseline of the insertion point
following the character containing the table. (The error also occurs when you try to get the baseline of the insertion
point in the last cell in the table.)
Hyperlinks do not work in SWF files exported from
InDesign (InDesign CS4, CS5)
Issue
When testing the link in the SWF file locally, hyperlinks do not work in Flash SWF files that have been exported from
InDesign CS4 or InDesign CS5.
Solution
Solution 1: Upload the Flash SWF file to a web server
Solution 2: Set the Flash Player Security Settings to allow access to the file on the Hard Drive
When you click the hyperlink in the SWF running in a web browser (or the standalone Flash Player) from your local
disk, you are presented with an "Adobe Flash Player Security" dialog.
1 Click the Settings button.
2 In the web page set the Flash Player to approve access the folder on the local drive.
Last updated 11/12/2015
Note: If you have no intention of uploading the SWF to a web server, you can declare the top-level directory of the hard
drive as “Safe” to the Flash Player. Thus you don’t have to set the access permission for every SWF file you want to run
locally.
Solution 3: Use the Preview Panel (InDesign CS5 only)
To open the Preview Panel do one of the following:
• Click the Preview icon in your Motion, or Animation Panel.
• Use the keyboard shortcut: Cmd+Option+Return ( Mac), or Ctrl+Alt+Enter ( Windows).
Additional information
For hyperlinks in SWF files not to work locally is expected behavior.
By default, you cannot mix local and network references (URLs) in the same SWF when running the SWF locally. If
you deploy the SWF to a web server, the hyperlinks should work as expected. In order to preview this correctly when
running the SWF locally, you have to declare your local directory as "safe" to the Flash Player.
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iBooks returns error and stops rendering ePub |
InDesign CS5.5
Issue
When you view ePubs created by InDesign CS5.5 in iBooks on an iPad, the following error appears:
This page contains the following errors:error on line <number> at column <number>: Entity 'shy' not definederror on
line <number> at column <number>: Entity 'nbsy' not definedBelow is a rendering of the page up to the first error.
Solution
Edit the HTML code for the ePub and remove the extra space in the DTD declaration.
1 Open the HTML file inside the ePub package.
2 In the <!DOCTYPE...> declaration, remove the space after "1.1"Before: <!DOCTYPE html PUBLIC "-//W3C//DTD
XHTML 1.1 //EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">After: <!DOCTYPE html PUBLIC "//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">
3 Save the HTML file.
Note: If you have multiple HTML files, do these steps for all files. You can use a batch mode using the Search & Replace
feature in Dreamweaver or a text editor that supports batch find/change operations.
Last updated 11/12/2015
Additional information
A typographical error in the DTD declaration causes this error. This error causes iBooks to ignore the DTD resulting
in undefined entity errors for nonbreaking spaces ( ) and discretionary hyphens (). Most people
misdiagnose the error as a webkit issue, and unnecessarily removing nonbreaking spaces or discretionary hyphens.
Adobe hopes to address this issue in a future release.
InCopy assignment links are missing or cannot be edited
when working in cross-platform workflow (InCopy CS3 CS5)
Issue
When you open an .indd file in InDesign, links to *.icml files are shown as missing, and cannot be checked in.
Or...
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When opening an *.icma or other file with links to *.icml files in InCopy, the assignments are shown as missing and
cannot be checked out.
Solution
Solution 1: Upgrade to InDesign/InCopy CS5
This issue has been addressed in the CS5 release of InDesign and InCopy.
Solution 2: Rename *.icml files and edit links in the *.icma file
Note: At some point, the *.icml files moved from one type of file system to another where the font encodings were
different. This move caused remapping of a character in the *.icml filename. Due to this change in the filename, the
link from the InCopy Assignment file cannot find the *.icml content file. Remapping of one or more filename
characters occurs in workflows where some users are on Mac OS X and others on Windows systems, or when files were
moved via a remote file server, e-mail server, FTP server, or other. Characters affected by this issue are usually extended
or Upper ASCII characters, like Umlauts or accented characters.
Perform both of the following procedures:
Finder (Mac) or Windows Explorer
1 Edit the *.icml files in the so that they contain no extended characters, like Umlauts or accented characters.
2 Remove all spaces.
3 Note the filename for use when modifying the content of the .icma files in the next part of this solution.
Note: Removing all spaces and other non-alphanumeric characters makes it easier to write a matching name in the
*.icma file.
Last updated 11/12/2015
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