Lucent Technologies R8r User Manual

DEFINITY

®

Enterprise Communications Server

Release 8.2
Upgrades and Additions for R8r

555-233-115
Comcode 108678335
Issue 1
April 2000

Copyright  2000, Lucent Technologies
All Rights Reserved
Printed in U.S.A.

Notice

Every effort was made to ensure that the informa tion in thi s book was
complete and accura te at th e time o f prin tin g. Howev er , in format ion is
subject to change.

Your Responsibility for Your System’s Security

Toll fraud is the unauthorized use of your tel ec ommunications system
by an unauthorized party, for example, persons other than your com-

pany’s employees, agents, subcontractors, or persons working on your
company’ s beh alf. Not e t hat t her e ma y be a ris k of toll f rau d ass oci at ed
with your telecommunications system and, if toll fraud occurs, it can
result in substantial additional charges for your telecommunications
services.

This equipment returns answer-supe rvi sion signals on all DID calls
forwarded back to the publ i c sw itched telephone network. Permissible
exceptions are:

• A call is unanswered

• A busy tone is received

• A reorder tone is received

Canadian Department of Communications (DOC)
Interference Information

This digital apparatus does no t exceed the Class A limits for radio
noise emissions set out in the radi o int er f erence regulations of the
Canadian Department of Com m unications.

Le Présent Appareil Nom

dépassant les limites applicables aux appareils numériques de la class
A préscrites dans le reglement sur le brouillage radioélectrique édicté
par le ministére des Communications du Canada.

érique n’é

met pas de bruits radioélectriques

You and your system manager are responsible for the security of your
system, such as programming and confi guring your equipment to pre­vent unauthorized use. The system manager is also responsibl e for
reading all installation, instruc tion, and system administration doc u­ments provided with this pro duct in order to fully understand th e fe a­tures that can introduce risk of toll fraud and the steps that can be taken
to reduce that risk. Lucent Technologies does not warrant that this
product is immune fro m or will prevent unauthorized use of com­mon-carrier telecommun ic ation services or facili ti es accessed through
or connected to it. Lucent Technologies will not be responsible for any
charges that result from such unauthorized use.

Lucent Technologies Fraud I n tervention

If you suspect that you are being victimized by toll fraud and you need
technical support or assistan ce , c al l Technical Service Cen ter Toll
Fraud Intervention Hotline at 1 800 643-2353 or contac t your local
Lucent repr esentative .

Federal Communica tions Commissi on S ta tement
Part 15: Class A Statement. This equipment has been tested and

found to comply with the limits for a Class A digital device, pursua nt
to Part 15 of the FCC Rules. These limits are design ed to provide rea­sonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio-frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interfer­ence to radio communications. Operation of this equipment in a resi­dential area is likely to cause harmful interference, in which case the
user will be required to correct th e in te rfe re nce at his own expense.

Part 68: Network Registration Number. This equipment is registered
with the FCC in accordan ce with Part 68 of the FCC Rules. It is identi­fied by FCC registration number AS593M-13283-MF-E.

Trademarks

See the preface of this docum e nt.

Ordering Information
Call: Lucent Technologies BCS Publications Center

Voice 1 800 457-1235 International Voice 317 322-6416
Fax [phone] International Fax [phone]

Write: Lucent Technologies BCS Publications Center

2855 N. Franklin Road
Indianapolis, IN 46219

Order: Document No. 555-233-115

Comcode 10867833 5
Issue 1, April 2000

For additional documents, refer to the section in “About This Docu­ment” entitled “Related Resources.”

Y ou can be placed on a standing order list for this and other documents
you may need. Standing order will enable you to automatically receive
updated versions of individu al documents or document sets, billed to
account information that you provide. For more information on stand­ing orders, or to be put on a list to receive future issues of this docu­ment, contact the Lucent Technologies Publications Ce nt er.

European Union Declaration of Conformity

The “CE” mark affixed to the DEFIN ITY® equipment described in
this book indicates that the e quipment conforms to the foll ow i ng Euro­pean Union (EU) Directives:

• Electromagne tic Compatibility (89/336/EEC)

• Low Voltage (73/23/EEC)

• Telecommunications Terminal Equi p ment (TTE) i-CTR3 BRI
and i-CTR4 PRI

For more information on standards compliance, contact your local dis­tributor.

Part 68: Answer-Supervision Signaling. Allowing this equipment to
be operated in a manner that does not provide proper answ e r-supervi ­sion signaling is in violation of Part 68 Rule s. This e qui pm e nt retu rns
answer-supervision signals to the public switched netw ork whe n:

• Answered b y the called station

• Answered by the attendant

• Routed to a recorded announcement that can be administered by
the CPE user

Comments

To comment on this document, re turn the comment ca rd at the front of
the document.

Acknowledgment

This document was prepared by Product Documentation Development,
Lucent Technologies, Denver, CO.

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

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Contents

Contents

Contents iii

What’s New in Release 8.2r vii
About This Book xv

■ Offer Categories xv

■ Security Issues xvi

■ Antistatic Protection xvi

■ Remove/Install Circuit Packs xvi

■ Upgrade Paths xvii

■ Conventions Used in This Book xviii

■ Related Books xix

■ How to Order Books xix

■ How to Comment on This Book xx

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■ Where to Call for Technical Support xx

■ Trademarks xxi

■ Standards Compliance xxii

■ LASER Product xxiii

■ Electromagnetic Compatibility Standards xxiii

■ Federal Communications Commission Statement xxv

1 Upgrading G3rV2, V3, V4 to R8r and

Adding Memory 1-1

■ Read This First 1-2

■ Task Tables 1-4

■ Upgrade the software and hardware 1-6

2 Upgrading R5r/R6r/R7r to R8r

without Adding Memory 2-1

■ Read This First 2-2

■ Task Tables 2-5

■ Upgrade the software and hardware 2-7

DEFINITY Enterprise Communications Server Release 8.2
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Contents

3 Upgrading R5si/R6si to R8r EPN

and Adding Memory 3-1

■ Read This First 3-2

■ Task Tables 3-6

■ Preliminary Procedures 3-8

■ Release 5/6si to Release 8r 3-10

■ DEFINITY AUDIX Power Procedures 3-56

4 G3vs with Intel 386 or Risc

Processor to R8r 4-1

■ Read This First 4-2

■ Task Tables 4-4

■ Preliminary Procedures 4-6

■ Remove the Present System 4-7

■ Install the Release 8r Cabinets 4-11

■ Upgrade Completion 4-16

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■ DEFINITY AUDIX Power Procedures 4-19

5 Multicarrier G2 Universal Module

to R8r EPN 5-1

■ Single-Mode Fiber Attenuators 5-1

■ Read This First 5-2

■ Task Tables 5-10

■ Standard Reliability 5-15

■ High Reliability 5-44

■ Critical Reliability 5-75

6 Adding or Removing Cabinet Hardware 6-1

■ Single-Mode Fiber Attenuators 6-1

■ Add Circuit Packs 6-2

■ List of Circuit Packs 6-3

■ Add the Fiber Optic Cable 6-8

■ Install a New EPN Cabinet in an Existing System 6-22

■ Remove an EPN Cabinet from an Existing System 6-34

■ Add External Modem to EPN 6-41

DEFINITY Enterprise Communications Server Release 8.2
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Contents

■ Add DCS Interface 6-42

■ Add IP Interface Assembly 6-45

■ Add TTC Japanese 2Mbit Trunks 6-79

■ Add a Control Carrier (Add Duplication) 6-80

■ Add a Switch Node Carrier (Standard Reliability) 6-94

■ Add a Switch Node Carrier (High or Critical Reliability) 6-108

■ Add Center Stage Switch 6-123

■ Add MCC Port Carriers 6-128

■ DEFINITY AUDIX Power Procedures 6-141

■ Installing an Integrated Channel

Service Unit (ICSU) Module 6-142

■ Installing a 3150/3170 Channel Service Unit 6-146

A Fiber Link Administration A-1

■ Administer Fiber Links A-1

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B Troubleshooting an Upgrade B-1

■ New for Release 8 B-2

■ Troubleshooting Guidelines B-7

■ Troubleshooting Release 8 Upgrades B-9

C Access Security Gateway C-1

■ Using the ASG Mobile C-2

GL Glossary and Abbreviations GL-1
IN Index IN-1

DEFINITY Enterprise Communications Server Release 8.2
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DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

555-233-115

What’s New in Release 8.2r

What’s New in Release 8.2r

This is a short list of what changed from Release 7r. For more detailed
information, refer to
categories addressed are as follows:

■ Features

■ Hardware

■ Tools

DEFINITY ECS Release 8 What’s New in Release 8

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vii

. The

■ Commands, screens, and fields

■ Pr ocedures

■ Upgrade tips

■ Cautions and warnings

■ Product names

Features

This list provides categorized features available with Release 8.2. For full
descriptions, see

1.0 Change Description.

Phone features Networking — ISDN Public

64 bridged call appearances ATM circuit emulation service (CES)
Abort transfer Feature plus — non-DID calling via UDP

Automatic exclusion Restricted Presentation
Circular station hunting Multiple pubnet calling/connect

Coverage of calls redirected off-net Pass advice of charge to BRI (basic rate

DEFINITY Enterprise Communications Server Release 8, Issue

numbers/system

interface) endpoints
Group call pic k -up BellCore calling name ID
Long hold recall - warning

Networking — QSIG

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

What’s New in Release 8.2r

Reset shift call Call-independent signaling connection (CISC)

Station self display VALU distinc tive alerting

Call Center

Advocate related enhancements Transfer to Audix

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enhancements

VALU call coverage

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ASAI/computer telephony integration (CTI)
enhancements

Increased Call Center capacities (G3r) CAS Attendant display of COR
Site stats for ATM connected remote EPNs CAS Attendant return call
CMS measurement of ATM trunks CAS Display enhancements
CALLMASTER V (CC 6416D+) native support CAS Priority queue
PASTE updat e CAS RLT emulation via PRI
CentreVu comp uter Telephony on MAPD

DEFINITY Wireless Business Systems

Coverage interaction support

Green to Standard

13-digit authorization codes (red to std)

(DWBS)

X-station mobility

Hospitality

Auto digit rotation for direct inward dial Interworking with bandwidth constricted ATM

Crisis ale rt to pager ATM - Hybrid reli ability
Suite check-in via the hunt-to feature

International

Administrable loss plan Restart notification

Brazil and Hungary — E&M signaling Reliabili ty options

Networking — Other

IP Solutions

networks

System availability/serviceability

Opt ical drive

China — special dial ton e C-LAN serviceability tools
China — time supervision & forced release
Japan — Support for Japan National Private

Networking
Japan — Transfer Call Back 6400 tip/ring module
Brazil and Hungary — E&M signaling Fast analog modem support

Terminal support

IDS (6200) family of analog terminals native

support

Security Platform

DADMIN login 24-port analog line (TN793/TN2793B) with

Caller ID

Analog trunk & line board (TN797) without

busy tone detection

DEFINITY Enterprise Communications Server Release 8.2
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What’s New in Release 8.2r

Hardware

Minimum required hardware

You need the following minimum required hardware to upgrade to Release 8.2r
software.

Code

Equipment

Comcode Notes

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Basic processor carrier J58890AP-

—

Duplex processor carrier J58890AP-

—

Contains the following circuit packs:

■ TN573B SNI

■ TN780 tone clock

■ TN1648B SYSAM

■ TN1650B memory

■ TN1655 packet interface

■ TN1657 disk drive

■ TN2211 optical drive

■ UN330B duplicate interface (opt.)

■ UN331B processor

■ UN332C MSSNet

Contains the following circuit packs:

■ TN573B SNI

■ TN780 tone clock

■ TN1648B SYSAM

■ TN1650B memory

■ TN1655 packet interface

Power unit WP-

■ TN1657 disk drive

■ TN2211 optical drive

■ UN330B duplicate interface

■ UN331B processor

■ UN332C MSSNet

DEFINITY Enterprise Communications Server Release 8.2
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What’s New in Release 8.2r

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R8.2r hardware

The following upgrade equipment is new to Release 8.2r.

Code

Equipment

Comcode Notes

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Optical drive TN2211

107849754

MSSNet UN332C

108566381

Formatted removable media

J58890TO-1 If duplicated system,

with R8.2 software

Additional hardware available

The following equipment is port slot hardware introduced with Release 8.2r.

Code

Equipment

DS1 interface TN2313

Analog line TN793

Analog trunk/line combo TN797

Control-LAN (C-LAN) TN799B

Comcode Notes

108382607

103557468

103557500

108525528

If duplicated system,
you need 2

If duplicated system,
you need 2

you need 2

Cost reduction, no new features

24-port analog line with CID

Combines an analog trunk and line into one
circuit pack.

Updates TN799; enables trace route
command

IP interface assembly TN802B

108517996

Updates TN802; expansion of IP trunk;
introduces two modes: Media Processor
Mode and IP Trunk Mode

Discontinued hardware

The following equipment was discontinued with Release 8.2si.

Equipment Notes

TN1656 tape drive Replaced with the TN2211 optical drive
UN332/B MSSNet The TN2211 optical drive requires the UN332C

DEFINITY Enterprise Communications Server Release 8.2
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What’s New in Release 8.2r

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To ol s

No new tools became available with Release 8.2r.

Commands, screens, and fields

No new commands and screens became available or were affected by Release

8.2r.

Procedures

The following procedures and steps changed or were added because of
problems identified in the laboratory or during early introduction.

Many of the upgrade procedures were reordered and the steps within the
procedure better defined. Check the task tables at the beginning of each
upgrade chapter for the current order.

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xi

Also, to reduce redundancy in the book, there is no longer a separate upgrade
process for high or critical reliability. The procedures and steps that apply to high
or critical reliability are noted where they occur in the upgrade process.

Procedure Steps Notes

Check SPE

1. Type

status spe

Enter to check the health of

an d pr e s s

Becomes first step of
upgrade procedure

the SPE.

Install the Circuit
Packs

1. Insert the TN1650B
memory circuit pack in
memory slot 3.

Adding memory to the
standby SPE causes an error
because the memory number
between the standby and
active carriers does not
match.

This requires an additional
power down of the carrier.

DEFINITY Enterprise Communications Server Release 8.2
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What’s New in Release 8.2r

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Procedure Steps Notes

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xii

Verify Interchange
(H/C only)

After the circuit packs have
been replaced in the first
carrier:

1. Type

status spe

Enter:

■ The

Standby

Refreshed

an d pr e s s

field shows

no

■ The

Standby

Shadowing

field shows

off

■ The

Standby

Handshake

field shows

up

After the circuit packs have
bee n replaced in the second
carrier:

1. Type

status spe

Enter to make sure the

an d pr e s s

active side is ready for
interchange. When it is
ready,

Because of the memory
mismatch between the
standby and active SPEs,
typing the

status spe

command yields two different
scenarios.

Upgrade other carrier
(H/C only)

Upgrade Sof tware

■ The

Standby

Refreshed

field shows

yes

■ The

Standby

Shadowing

field shows

on

■ The

Standby

Handshake

field shows

up

■ Both SPEs show

functional

To upgrade the other carrier,
lock the SPE switches on the
DUPINT to the other carrier.

This command copies the
software from the removable
media to the system disk and
takes about 15 minutes to
co mplete.

Th e new active carrier reset s
(cold 2 restart). Wait until the
login prompt appea rs then
log in.

All calls are dropped—this is
a service interruption

DEFINITY Enterprise Communications Server Release 8.2
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What’s New in Release 8.2r

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Upgrade tips

The following upgrade tips were generated from problems identified in the
laboratory or during early introduction.

■ Adding a third memory circuit pack and an optical drive requires a second

non-call-preserving service interruption. See Chapter 1, ‘‘Upgrading

G3rV2, V3, V4 to R8r and Adding Memory’’.

■ When upgrading a DEFINITY ECS R8r to a duplicated system (B carrier)

or adding a switch node carrier (D carrier), you may receive a carrier that
looks different than the ones currently installed. The enhanced carriers
come with 16 grounding straps that connect to the carrier connector
panel. See ‘‘Add a Control Carrier (Add Duplication)’’ on page 6- 80

a Switch Node Carrier (Standard Reliability)’’ on page 6-94, and ‘‘Add a
Switch Node Carrier (High or Critical Reliability)’’ on page 6-108.

NOTE:

An enhanced carrier is used only in an R8r PPN cabinet that uses
either AC power (U.S.) or Global power.

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xiii

, ‘‘Add

Cautions and warnings

The following new cautions and warnings were generated from problems
affecting possible data loss that were identified in the laboratory or during early
introduction.

Procedure Caution or Warning

Unlock the Active SPE
(H/C only)

Upgrade Sof tware

!

CAUTION:

Allow 10 minutes after unlocking to make sure the standby
SPE has fully returned to service.

!

CAUTION:

All calls are dropped—this is a service interruption

DEFINITY Enterprise Communications Server Release 8.2
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What’s New in Release 8.2r

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Product names

The following products have been renamed.

Product name Old name Note

Removable media tape Optical drive does not use tapes.

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xiv

We chose a name that is generic to
whatever media is used in the
future.

IP interface
assembly (TN802B)

IP trunk (TN802) TN802B adds MedPro mode; not

just IP trunk.

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

About This Book

555-233-115

About This Book

Issue 1

April 2000

xvOffer Categories

This book is intended for use by trained installation technicians and provides
procedures for upgrading existing systems to a DEFINITY
Communications Server Release 8.2. This book is intended to cover software and
hardware upgrades and additions to existing systems only.

Other hardware installation procedures are in

Communications Server Release 8 Installation and Test for Multicarrier Cabinets

To add adjuncts and peripheral devices, refer to

Communications Server Release 7 Installation for Adjuncts and Peripherals.

Offer Categories

Features are limited depending on the category purchased by the customer .
Offer Category A allows access to all DEFINITY features. Offer Category B allows
access to a subset of DEFINITY features. Contact your Lucent Technologies
representative for more information.

®

Enterprise

DEFINITY Enterprise

DEFINITY Enterprise

.

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

About This Book

555-233-115

Security Issues

To ensure the greatest security possible for customers, Lucent Technologies
offers services that can reduce toll-fraud liabilities. Contact your Lucent
Technologies representative for more security information.

Login security is an attribute of the DEFINITY ECS software. Existing passwords
expire 24 hours after installation.

Access Security Gateway Feature

Login security for the System-Parameters Customer-Options forms use the

access security gateway interface for the “init” login. This feature is active for
dial-up access only. It is not active when accessing the DEFINITY via the SAT.
Access security gateway is automatically imposed during the upgrade.

Antistatic Protection

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xviSecurity Issues

!

CAUTION:

When handling circuit packs or any components of a DEF INITY System,
always wear a wrist ground strap. Connect the strap to an approved ground
suc h as the ground jack on the DEFINITY Sys tem.

Remove/Install Circuit Packs

!

CAUTION:

The control circuit packs with white labels cannot be removed or installed
when the power is on. The port circuit packs with gray labels (older version
circuit packs had purple labels) can be removed or installed w hen the
power is on.

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

About This Book

555-233-115

Upgrade Paths

The upgra de paths des cr ibed i n this book as s ume the sys t em being u pgr aded i s
at the level of at least a G3V4. To upgrade prior systems to this starting point,
refer to

DEFINITY Communications System Generic 3r Upgrades and Additions

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xviiUpgrade Paths

.

Table 1

correlates each upgrade to an associated chapter number.

Table 1. Software and Hardware Upgrade Chapters

Description Chapter

Upgrading G3rV2, V3, V4 to R8r and Adding Memory
Upgrading R5r/R6r/R7r to R8r without Adding Memory
Upgrading R5si/R6si to R8r EPN and Adding Memory
G3vs with Intel 386 or Risc Processor to R8r
Multicarrier G2 Universal Module to R8r EPN

1

2

3
4
5

If upgrading from a pre-Release 5vs to a DEFINITY ECS Release 8si, refer to

DEF INIT Y E nterprise Communications Server Release 8 Upgrades and Additions
for R8si

.

The following table indicates the processes and their corresponding time
allotment. Not all processes are required for every upgrade; the table shows
maximum times and includes high and critical reliability processes.

Process Minutes

Busyout multime dia inter face circuit packs 2
Disable/enable TTI 2
Disable/enable scheduled maintenance 2
Disable/enable alarm origination to INADS 2
Save announcements (TN750/B Only) 40
Save translations 10
Backup disk 25-50
Verify software release 5
Replace disk drives and circuit packs 10
Set tone, lock, power down, power up, and unlock

30

active and standby SPE
Restore disk full (both) 30

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

About This Book

555-233-115

Process Minutes

Restore disk install (both) 12
Upgrade software 15
Configure removable media 2
Set vector f 2
Reset standby 4 5
Status spe 10
Shutdown/restart AUDIX and LAN Gateway 20
Miscellaneous 5

Conventions Used in This Book

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xviiiConventions Used in This Book

■ Information you type is shown as:

command you typed, press the
keyboard, not the

■ Information displayed on the screen is shown as:

■ Keyboard keys are shown as: Enter

■ Circuit pack codes (for example, TN792 or TN754B) are shown with the

minimum acceptable

Enter/Return key in the letters section.

alphabetic suffix (like the “B” in the code “TN754B”).

save announcements

Enter key in the numbers section of the

. To submit the

login:

Generally, an alphabetic suffix higher than the 1 shown is also acceptable.
However, not every

vintage

of either the minimum suffix or a higher suffix

code is necessarily acceptable.

NOTE:

Refer to

Vintages and Change Notices

Technical Monthly: Reference Guide for Circuit-Pack

, for current information about the
usable vintages of specific circuit pack codes (including the suffix)
in a Release 8 system.

The following conventions describe the systems referred to in this book.

■ The word

system

, is a general term encompassing Release 8 and

includes references to the DEFINITY Enterprise Communications Server.

■ DEFINITY Systems in this book are called: G3V2, G3v3, G3V4, Release 5,

Release 5si + memory, Release 5r, Release 6, Release 6si, Release 6r,
Release 8r, Release 8, and Release 8si.

■ Information in this book is applicable for Release 5 through Release 8,

unless otherwise specified.

■ DEFINITY Enterprise Communications Server is abbreviated DEFINITY

ECS.

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

About This Book

555-233-115

Related Books

The following books are useful for system-related information:

■

DEFINITY Enterprise Communications Server Release 8 S ystem
Description Pocket Reference

■

DEFINITY Enterprise Communications Server Release 8 Maintenance for
R8r

■

DEFINITY Enterprise Communications Server Release 8 Maintenance for
R8si

■

DEFINITY Enterprise Communications Server Release 8 Installation and
Test for Single-Carrier Cabinets

■

DEFINITY Enterprise Communications Server Release 8 Installation and
Test for Multicarrier Cabinets

■

DEFINITY Enterprise Communications Server Release 8 Administrator’s
Guide

■

DEFINITY Enterprise Communications Server Release 8 Upgrades and
Additions for R8si

Issue 1

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xixRelated Books

■

DEFINITY Enterprise Communications Server Release 8 Installation for
Adjuncts and Peripherals

■

AT&T Network and Data Connectivity Reference

■

BCS Products Security Handbook

■

DE FINITY Wireless Business System Users Guide

■

DEFINITY Wireless Business System Installation and Test Guide

■

DEFINITY Wireless Business Systems System Interface

■

Switch Administration for DEFINITY AUDIX

■

DEFINITY Enterprise Communications Server Release 8 Administration for
Network Connectivity

How to Order Books

In addition to this book, other description, installation and test, maintenance, and
administration books are available. A complete list of DEFINITY books can be
found in the

This book and any other DEFINITY books can be ordered directly from the
Luc ent Technologies Bus i nes s Comm uni cation s System Publications Fulfillment
Center at 1-317-322-6791 or toll free at 1-800-457-1235.

Business Communications System Publications Catalog

.

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

About This Book

555-233-115

How to Comment on This Book

Lucent Technologies welcomes your feedback. Please fill out the reader
comment card found at the front of this manual and return it. Your comments are
of great value and help improve our documentation.

If the reader comment card is missing, FA X your comments to 1-303-538-1741 or

to your Lucent Technologies representative, and mention this book’s name and
number (in footer),

Upgrades and Additions for R8r

DEFINITY Enterprise Communication Server Release 8

.

Where to Call for Technical Support

Refer to the table below for the telephone numbers for technical support.

Issue 1

April 2000

xxHow to Comment on This Book

Tel ep ho n e N um be r

DEFINITY Helpline (feature administration and system
applications)

Luc ent Tec hnologies Toll Fraud Intervention 1-800-643-2353
Lucent Technologies National Customer Care Center 1-800-242-2121
Lucent Technologies Corporate Security 1-800-822-9009
Streamlined Implementation (for missing equipment) 1-800-772-5409
USA/Canada Technical Service Center 1-800-248-1234
ITAC 1-303-804-3777
Luc ent Tec hnol ogies Center s of Excelle nce

Asia/Pacific Regional Support Center 65-872-8686
Western Europe/Middle East/South Africa 44-1252-77-4800
Central/Eastern Europe 361-345-4334
Central/Latin America Caribbean 1-303-804-3778
Australia 61-2-9352-9090
North America (INADS Database Administra tio n) 1-800-248-1111

1-800-225-7585

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

555-233-115

About This Book

Trademarks

This document contains references to the following Lucent Technologies
trad em arke d prod ucts:

■ ACCUNET

■ AUDIX

■ Callmaster

■ CallVisor

■ CONVERSANT

■ DEFINITY

■ FORUM

■ MEGACOM

■ SYSTIMAX

■ TRANSTALK

®

®

®

®

®

®

™

®

®

™

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April 2000

xxiTrademarks

The following products are trademarked by their appropriate vendor:

■ Audichron

■ LINX

■ Music Mate

■ PagePac

®

is a registered trademark of Audichron Company

™

is a trademark of Illinois Tool Works, Inc.

®

is a registered trademark of Harris Corporation

®

is a registered trademark of Harris Corporation, Dracon

Division

■ Shockwatch

■ Styrofoam

■ Tiltwatch

■ Zone Mate

®

is a registered trademark of Media Recovery, Incorporated

®

is a registered trademark of Styrofoam Corporation

®

is a registered trademark of Media Recovery, Incorporated

®

is a registered trademark of Harris Corporation

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About This Book

Standards Compliance

The equipment presented in this book complies with the following standards (as
appropriate):

■ ITU-T (Formerly CCITT)

■ ECMA

■ ETSI

■ IPNS

■ DPNSS

■ National ISDN-1

■ National ISDN-2

■ ISO-9000

■ ANSI

■ FCC Part 15 and Part 68

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xxiiStandards Compliance

■ EN55022

■ EN50081

■ EN50082

■ CISPR22

■ Australia AS3548 (AS/NZ3548)

■ Australia AS3260

■ IEC 825

■ IEC 950

■ UL 1459

■ UL 1950

■ CSA C222 Number 225

■ TS001

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

About This Book

555-233-115

LASER Product

The DEFINITY ECS may contain a Class 1 LASER device if single-mode fiber
optic cable is connected to a remote Expansion Port Network (EPN). The LASER
device operates within the following parameters:

Maximum Power Output: -5 dBm
Wavelength: 1310 nm
Mode Field Diameter: 8.8 mm

CLASS 1 LASER PRODUCT
IEC 825 1993

!

CAUTION:

Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposure.

Contact your Lucent Technologies representative for more information.

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April 2000

xxiiiLASER Product

Electromagnetic Compatibility Standards

This product complies with and conforms to the following EMC standards (as
appropriate):

■ Limits and Methods of Measurements of Radio Interference

Characteristics of Information Technology Equipment, EN55022
(CISPR22), 1993

■ EN50082-1, E uropean Generic Immunity Standard

■ FCC Part 15

■ Australia AS3548

NOTE:

The system conforms to Class A (industrial) equipment. Voice
terminals meet Class B requirements.

■ Electrostatic Discharge (ESD) IEC 1000-4-2

■ Radiated radio frequency field IEC 1000-4-3

■ Electrical Fast Transient IEC 1000-4-4

■ Lightning effects IEC 1000-4-5

■ Conducted radio frequency IEC 1000-4-6

■ Mains frequency magnetic field IEC 1000-4-8

■ Low frequency mains disturbance IEC 1000-4-11

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

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About This Book

European Union Standards

Lucent Technologies Business Communications Systems declares that the

DEFINITY equipment specified in this book bearing the “CE” mark conforms to
the European Union Electromagnetic Compatibility Directives.

The “CE” (Conformité Europeénne) mark indicates conformance to the European
Union Electromagnetic Compatibility Directive (89/336/EEC) Low Voltage
Directive (73/23/EEC) and Telecommunication Terminal Equipment (TTE)
Directive (91/263/EEC) and with i-CTR3 Basic Rate Interface (BRI) and i-CTR4
Primary Rate Interface (PRI) as applicable.

The “CE” mark is applied to the following Release 8 products:

■ Global AC powered Multicarrier Cabinet (MCC)

■ DC powered Multicarrier Cabinet (MCC) with 25 Hz ring generator

■ AC powered Single-Carrier Cabinet (SCC) with 25 Hz ring generator

■ AC powered Compact Single-Carrier Cabinet (CSCC) with 25 Hz ring

generator

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xxivElectromagnetic Compatibility Standards

■ Enhanced DC Power System

■ Compact Modular Cabinet (CMC) with 25 Hz ring generator

■ Compact Modular Cabinet (CMC) with 50 Hz ring generator for France

DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r

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555-233-115

Federal Communications Commission Statement

Part 68: Statement

Part 68: Answer-Supervision S ignaling. Allowing this equipment to be operated in
a manner that does not provide proper answer-supervision signaling is in
violation of Part 68 rules. This equipment returns answer-supervision signals to
the public switched network when:

■ Answered by the called station

■ Answered by the attendant

■ Routed to a recorded announcement that can be administered by the CPE

user

This equipment returns answer-supervision signals on all DID calls forwarded
back to the public switched telephone network. Permissible exceptions are:

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xxvFederal Communications Commission Statement

■ A call is unanswered

■ A busy tone is received

■ A reorder tone is received

Lucent Technologies attests that this registered equipment is capable of
providing users access to interstate providers of operator services through the
use of access codes. Modification of this equipment by call aggregators to block
access dialing codes is a violation of the Telephone Operator Consumers Act of

1990.
This equipment complies with Part 68 of the FCC Rules. On the rear of this

equipment is a label that contains, among other information, the FCC registration
number and ringer equivalence number (REN) for this equipment. If requested,
this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected
to the telephone line. Excessive RE Ns on the telephone line may result in devices
not ringing in response to an incoming call. In most, but not all areas, the sum of
RENs should not exceed 5.0. To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company.

NOTE:

REN is not required for some types of analog or digital facilities.

DEFINITY Enterprise Communications Server Release 8.2
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Means of Connection

Connection of this equipment to the telephone network is shown in the following
table.

Manufacturer’s Port Identifier FIC Code

Off/On Premises Station OL13C 9.0F RJ2GX, RJ21X,

DID Trunk 02RV2-T 0.0B RJ2GX, RJ21X
CO Trunk 02GS2 0.3A RJ21X
CO Trunk 02LS2 0.3A RJ21X
Tie Trunk TL31M 9.0F RJ2GX

1.544 Digital Interface 04DU9-B,C 6.0P RJ48C, RJ48M

1.544 Digital Interface 04DU9-BN,KN 6.0P RJ48C, RJ48M
120A2 Channel Service Unit 04DU9-DN 6.0P RJ48C

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xxviFederal Communications Commission Statement

SOC/REN/
A.S. Code Network Jacks

RJ11C

®

If the terminal equipment (DEFINITY

System) causes harm to the telephone
network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice is not practical,
the telephone company will notify the customer as soon as possible. Also, you
will be advised of your right to file a complaint with the FCC if you believe it is
necessary.

The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If this
happens, the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information,
please contact the Technical Service Center at 1-800-248-1234. If the equipment
is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the problem is resolved.

It is recommended that repairs be performed by Lucent Technologies certified
technicians.

The equipment cannot be used on public coin phone service provided by the
telephone company. Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service commission or
corporation commission for information.

This equipment, if it uses a telephone receiver, is hearing aid compatible.

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Upgrading G3rV2, V3, V4 to R8r and
Adding Memory

This chapter provides the information necessary to upgrade the software from a
DEFINITY G3rV2, V3, or V4 system to a Release 8r system. The chapter also
provides information on replacing the following hardware:

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1-1

1

■ The TN1657 disk drive if drive is

■ The TN 1656 tape drive with the TN2211 optical drive

■ The UN332/B MSSNET circuit pack with the UN332C circuit pack

(required for the optical drive)

■ A TN1650B memory circuit pack if the system does not contain 3 of these

circuit packs

NOTE:

Adding memory to the standby SPE causes an error because the memory
number between the standby and active carriers does not match.

If the system already contains 3 TN1650B Memory circuit packs and a V4 or later
TN1657 disk drive, skip to

Adding Memory’’.

The procedures step you through a software and hardware upgrade that can be
done on either a standard reliability system or a high or critical reliability system.

For more help refer to the following books:

— DEFINITY Enterprise Communications Server Release 8 Administrator’s

Guide

— DEFINITY Enterprise Communications Server Release 8 Maintenance for

R8r

Chapter 2, ‘‘Upgrading R5r/R6r/R7r to R8r without

not

Vintage 4 or later.

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Read This First

Service Interruption

The upgrade process requires 2 non–call-preserving service interruptions in a
standard reliability system and must be closely coordinated with the customer
and the local account team.

Call Management System (CMS)

The CMS link is dropped and restarted during the upgrade. This causes CMS
data to be lost. This data loss can be minimized if the upgrade is performed just
after the last CMS measurement interval.

All measurement data is lost during the upgrade (including BCMS). If needed,
the reports may be printed before the upgrade begins.

CMS could abort the processing of a call if a measured trunk that was part of the
conference dropped off the call before the end of the call. Customers
experiencing this symptom and who are running R3V4 CMS should update to
r3v4ao.e or higher.

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April 2000

1-2Read This First

Software Compatibility and Translation Errors

Before starting the upgrade, always check the
accompanies the system removable media. Translation corruption will occur if
incompatible software is loaded.

After loading the new software, check for translation errors. To do this, log off and
then log back in. Check for a “Translation Corruption Detected” message before
proceeding with the upgrade.

If the message indicates errors, refer to ‘‘No Translations After Upgrade’’

Appendix B, ‘‘Troubleshooting an Upgrade’’

until the errors are corrected.

Usable Circuit Packs

Every circuit pack used in the Re lease 8 system must conform to the minimum
usable vintage requirements for that system. At a presale site inspection, the
remediation process checks the vintages of existing circuit packs to be reused in
the Release 8 system. Replace all unusable vintage circuit packs with current
vintages.

Refer to

Notices,

pack vintages. For information about usable vintages of non-U.S. circuit packs,
refer to the ITAC Tech Alert from your regional distributor.

Technical Quarterly, Reference Guide for Circuit Pack Vintages, Change

and to the

Software Release Letter

Software Release Letter

. Do not continue with the upgrade

for information about usable circuit

that

in

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Software Upgrade

R ele ase 8 so ftwa r e and translat ions ar e save d to removable media. Although the
translations automatically update to Release 8, several features require special
attention because of screen changes or potential naming conflicts in the
process.

Between customer confirmation and the actual update or upgrade, check the
screens to ensure the translations meet the customer’s needs. After rebooting the

system, enter the translations either locally or remotely. If done remotely, Contact
Field Support Administration Center (FSAC) for the remote entry. For information
to make the required changes, refer to:

■

DEFINITY Enterprise Communications Server Release 8 Administrator’s
Guide

Required Hardware

The equipment in Table 1-1 must be o n site be fore the up grade begin s. To pla ce
a claim for missing equipment, as part of the Streamlined Implementation
process, call 1-800-772-5409 or the number provided by your Lucent
Technologies representative.

Issue 1

April 2000

1-3Read This First

Table 1-1. Required Hardware

Quantity

Equipment Description Standard High/Critical

106495120 TN1650B Memory circuit pack 1
105533780 V4 or later TN1657 Disk Drive circuit

1

2
2

pack (if needed)

108566381 UN332C MSSNET circuit pack

12

107849754 TN2211 optical drive 1 2
106590953 Z100A1 Apparatus Blank Faceplate 1 2
J58890TO-1 L1 Formatted removable media

1

2

4

w/Release 8 software

848445086
848445094

1. For a maintenance update, acquired from the Technical Service Center. For an upgrade, shipped
from the factory.

Carrier A strip label
Carrier B strip label

1
NA

NA
1

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Task Ta b les

Table 1-2 lists the high-level tasks to perform the upgrades. Refer to the

appropriate page for instructions for each step.
The upgrade procedure is similar for both the standard and high or critical

reliability system with a few exceptions. These exceptions are noted as you go
through the steps.

Table 1-2. Tasks to upgrade the software and hardware

Task Description Page

√

Issue 1

April 2000

1-4Task Tables

Check SPE

1-6
Save Translations 1-6
Save Announcements (if necessary) 1-6
Back Up Disk 1-6
Disable Scheduled Maintenance and Alarm Origination to INADS 1-7
Reconfigure the Tape (G3rV2, V3 R31.0 and Earlier) 1-6
Check Link Status 1-8
Disable TTI 1-8
Check Disk Drive 1-8
Install Disk Drive (if not TN1657 V4 or earlier) 1-9
Restore Disk 1-9
Check TTI Status 1-10
Busyout MMI Circuit Packs (H/C only) 1-10
Lock the active SPE (H/C only) 1-10
Check the active tone-clock (H/C only) 1-11
Power Down the Processor Carrier 1-11
Remove the Circuit Packs 1-11
Install the Circuit Packs 1-12
Power Up the Processor Carrier 1-14
Unlock the Active SPE (H/C only) 1-14

Continued on next page