Lucent Technologies PARTNER Advanced Communications System Installation Manual

Partner® Advanced
Communications Systems

Installation

518-456-152
Comcode 108407768
Issue 1
November 1997

Copyright © 1997 Lucent Technologies Lucent Technologies 518-456-152
All Rights Reserved Comcode 108407768
Printed in U.S.A. Issue 1

November 1997

Notice

Every effort was made t o ensure that the information in this book was complete and accurate at the
time of printing. However, information is subject to change.

Federal Communications Commission (FCC) Interference Notice

This equipment has been t ested and found to comp ly wi th t he li m its of a Class A or Class B digital
device, pursuant to Part 15 of FCC rules. F or additional FCC inf ormati on, see the FCC Notice at the
beginning of the

PARTNER Advanced Communications System Programming and Use

guide.

Canadian Emissions Requirements

This digital apparatus does not exceed the Class A or Class B limits for radio noise emi ssions from
digital apparatus set out in the Radio Inte rference Regulat ions of the Industry Canada (IC). For
additional IC information, see the IC Noti fi cation and Repair Information at the beginning of the

PARTNER Advanced Communications System Programming and Use

Le present apparei l numerique n’emet pas de bruits radioelectriques depassant les limites
applicabl es aux appareils numeriques de la classe A ou de la classe B prescrites dans le Reglement
sur le brouillage radioelectrique edi cte par le ministere des Industrie Canada. Vous trouverez des
renseignemen ts complémitaires à la

and Use

manuel.

PARTNER Advanced Communications System Programming

guide.

Security

Toll fr aud, the unauthorized use of your telecommunicatio ns system by an unauthori zed party (for
example , persons other than your company’s emp loyees , agents, subcontractors, or persons working
on your company’s behalf) can result in substantial additional charges for your telecommunications
services. You are responsible for the security of your system. There may be a risk of toll fraud
associated with your telecommuni cations sytem. You are responsibl e for programm ing and
configuring your equipment to prevent unauthorized use. Your system manager should read all
documents provi de d with t his pr oduct t o full y under sta nd the f eat ures that c an intr oduce t he risk of toll
fraud and the steps that can be taken to reduce that ri sk. Lucent Technologies does not warrant that
this product is immune from or will prevent unauthorized use of common-carrier tel ecom m unication
services or facilitie s accessed through or connect ed to it. Lucent Technologies will not be responsible
for any char ges that re sult fr om such unauthori zed use . If you suspe ct you ar e being vict imiz ed b y toll
fraud and you need technical support or assist ance, call Lucent Technologies National Customer
Care Center at 1 800 628 2888.

T rademarks

Magic on Hold, MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, PARTNER, PARTNER MAIL,
PAR TNER MAIL VS, and SYSTIMAX are registered trademarks of Lucent Technologies. TransTalk is
a trademark of Lucent Technologies. Phillips is a registered trademark of Phillips Screw Company.

Warranty

Lucent Technologies provides a limited warranty for this product. See Appendix B of the

Advanced Communi cations System Progr am ming and Use

guide.

PARTNER

Ordering Information

The order numbe r for this book is 518-456-152. To order additional books, call 1 800 457 1235 in the
continental U.S. or 1 765 361-5353 outside the continental U.S . For information about ordering other
system reference materials, replacement parts, accessories, and other compatible equipment, see
"Product Ordering Information" in Appendix B of the

Programming and Use

guide.

PARTNER Advanced Communications System

Support Telephone Number

In the contin ental U.S., Lucent Technologies provides a toll -free customer hotl ine 24 hours a day.
Call the hotlin e at 1 800 628-2888 or your Lucent Technologies Authorized Dealer if you need
assistance when installing your system. Consultat ion charges may apply.

Outside the cont inental U.S., contact your Lucent Technologies Representative or local
Authorized Dealer

Contents

Contents

■ Overview 3

■ An Example System Setup 4

■ Required Parts 5

■ Installation Guidelines 7

Telephones and Devices 7
Combination Extensions 8

■ Installation Procedures 10

Wall-Mounting a Standalone

PARTNER ACS Proces sor Module 10
Wall-Mounting a 2-Slot Carrier and Modules 11
Wall-Mounting a 5-Slot Carrier and Modules 14
Inserting Batteries in the PARTNER ACS

Processor Module 16
Initializing the System 18
Connecting Lines and Extensions 20
Assembling System Phones 22
Connecting and Testing Telephones 25
Connecting Contact Closure,

Call Reporting (SMDR),

Paging, and Music-On-Hold Devices 26
Connecting a PARTNER-CA48

Intercom Autodialer 28

■ Equipment Upgrades 29

Adding New Modules 29
Replacing System Modules 31

i

Important Safety Instructions

The following list provides basic safety precautions that should always be followed when
using your telephone equipm ent:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug all telephone connections before cleaning. DO NOT use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.

4. This product should be serviced by (or taken to) a qualified repair center when service or repair
work is required.

5. DO NOT use this product near water, for example, in a wet basement location.

6. DO NOT place this product on an unstable cart, stand, or table.

7. Never push objects of any kind into slots or openings as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.

8. DO NOT use the telephone to report a gas leak in the vicinity of the leak.

9. The product is pr ovided with a three-wire grounding type plug. This is a safet y feature. DO NOT
defeat the safety purpose of the grounding type plug. DO NOT staple or otherwise at tach the power
supply cord to building surfaces.

!

CAUTION:

DO NOT block or cover the ventilation slots or openings. They prevent the product
from overheating. DO NOT place the product in a separate enclosure unless proper
ventilation is provided. DO NOT place the product flat on a surface. The control unit
must be wall-mounted.

Additional Safety Instruct ions f o r
Installation Personnel

1. DO NOT install telephone wiring during a lightning storm.

2. DO NOT install telephone jacks in a wet location unless the jack is specifically designed for wet
locations.

3. Never touch uninsulated telephone wires or term inals, unless the telep hone li ne has been
disconnected at the netw ork interface.

4. Use caution when installing or modifyi ng telephone lines.

5. The control unit m ust be securely wall mounted.

6. supply cord to building surfaces.

!

CAUTION:

If any wiring from the extension jacks leaves the building premises, you must install

Lucent Technologies™ IROB protectors (see “Requirements for Out-of-Building
Extensions” on page 36.)

!

CAUTION:

Use only Lucent Technologies-manufactured PARTNER modules in the PARTNER
Advanced Communications System.

!

CAUTION:

Environmental and electrical conditions must meet the requirements as listed on
page 36.

SAVE THESE INSTRUCTIONS

Installation

Overview

This guide explains how to install the PARTNER® Advanced Communications System (ACS)
Releases 1.0, 1.1, 2.0 or later. The information applies to all releases unless otherwise
specified.

This guide begins with an example system setup, then shows the components you need to
install the system and gives general guidelines to consider before installation. Next, it
provides step-by-step instructions for connecting and testing the components for initial
installation and upgrades. Finally, it lists important system specifications. Make sure that your
installation meets all electrical and environmental requirements.

If your company already has modular jacks for all outside lines and extensions, you may be
able to use the existing wiring to install the system hardware and connect telephones to the
system yourself . To have a Lucent Technologies service technician install and customize your
system or change existing wiring, call 1 800 247-7000 (in the continental U.S. only) or call
your Lucent Technologies Representative or local Authorized Dealer.

After installation, refer to the

and Use

guide for programming instructions.

PA RTNER Advanced Communications System Programming

Overview 3

An Example System Setup

CONTROL UNIT

1

2

3
4

10

8

11

PARTNER

3000

PARTNER

PARTNER

3000

PARTNER

PARTNER

PFT

L
I

7

N
E
S

8

4
5

6

18
19

20
21
22
23
24
25

ACS
Proc.

L

9

I
N
E

L

10

S

13

206

1

MODULE

R1.0

2
3

PFT

26

E

27

X

10

T
E

11

28

N
S

12

29

I
O
N

13

30

S

14

31

15
16
17

I
N
E

14

S

400

MODULE

R1.0

400

MODULE

R1.0

11
12

15
16

5

PARTNER 3000

Contact Closure Adjunct

5

a

6

7

9

12

EXTENSIONS

Ext.

Intercom

Message

Intercom

ABC2DEF

Feature

+

31

–

JKL5MNO

GHI

Conf

6

4

TUV8WXYZ

PQRS

Mic

Transfr

HFAI

9

7

Hold

Spkr

#

0

*

13

Extension 10

POWER
RADIO
PASS

212555 1212
MSG

ON

78

65

234

1

AB

CD

Redial

Mute

On/Off

ABC

DEF

Feat/P

12

3

GHI

JKL

MNO

Conf

5

6

4

WXYZ

PQRS

TUV

Trans

97

8

OPER

0

Hold

21

Extension 18

20

Extension 17

Extension 11

14

Ext.

Intercom

Message

Intercom

ABC2DEF

Feature

+

31

–

JKL5MNO

GHI

Conf

6

4

TUV8WXYZ

PQRS

Mic

Transfr

HFAI

9

7

Hold

Spkr

#

0

*

15

Extension 12

Intercom Intercom

Message

Ext.

Feature

Spkr

+

–

Mic

Conf

HFAI

Transfr

Hold

ABC2DEF

31

JKL5MNO

GHI

6

4

TUV8WXYZ

PQRS

9

7

#

0

*

19

Extension 16

Extension 15

18

16

Extension 13

TransTalk

Message

Ext.

Intercom

Intercom

ABC2DEF

Feature

+

31

–

JKL5MNO

GHI

Conf

6

4

TUV8WXYZ

PQRS

Mic

Transfr

HFAI

9

7

Hold

Spkr

#

0

*

PUSH

4 An Example System Setup

Extension 14

17

Required Parts

PARTNER Advanced Communications System Processor Module

You may have multiple system component packages; Figure 1 shows the package contents.
Check your packages to be sure you have the parts shown here (if not, call for suppor t as
instructed on the inside front cover of this guide).

PARTNER

3000

AC Power Cord

Backup/Restore

PC Card*

ACS Processor

Module

5-Slot Carrier

PARTNER Plus

206 Module

PARTNER

PFT

L
I
N
E
S

206

MODULE

PFT

E
X
T
E
N
S
I
O
N
S

206

Module

Cover

7-foot

Line Cords

AAA Alkaline

Batteries

#8-15 x 11/2"

®

Battery Door

Cover

Phillips

Metal Screws

Sheet

2-Slot Carrier

2-Slot

Carrier

5-Slot Carrier

400 Module 308EC Module

PARTNER

PFT

L
I
N
E
S

400

MODULE

R1.0

PFT

L
I
N
E
S

7-foot

Line Cords

400

Module

PARTNER
3000

308EC

Module

7-foot

Line Cords

3

#4 x

/4"

Panhead

Sheet Metal

Screws

#8-15 x 31/2"

Phillips

Panhead

Screw

7-foot

Line Cords

Figure 1. Required Parts

*

The Backup/Restore PC Card is included with the PARTNER ACS processor module when the system is purchased in the
United States or Canada. Other wise, it can be purchas ed separately.

For a 5-Slot carrier, you will need to obtain four #12 screws of the appropriate type for the
wall and weight of the control unit (a control unit with four 206 modules and a processor
module weighs approximately 31 pounds or 14 kilograms). The weight of other configurations
may vary sl ightly.

In addition, if you need modular telephone cords to connect the extension jacks in the control
unit to the modular connecting blocks for extensions in the equipment room, short telephone
cords or wall plates to wall mount PARTNER-model phones, or a 355A/355AF adapter and
D8W telephone cord to connect a call reporting device, order them before installation. Refer

Required Parts 5

to "Product Ordering Information" in Appendix B of the

Communications System Programming and Use

The P AR TNER ACS processor module and the 206EC, 308EC, and 400EC modules support
the Caller ID feature. These modules are required to provide Caller ID information on system
display phones. You must subscribe to Caller ID service from your local telephone company
(if it is available), and connect any lines associated with this service to the line jacks on the
processor module, the 206EC module, the 308EC module, or the 400EC module. Hereafter,
references in this guide to 206 modules include 206E, 206EC, and all 206 modules used with
previous releases of the product. Similarly, references to 400 modules include 400E, 400EC,
and all 400 modules used with previous releases of the product.

NOTE:

A system display phone is required for programming at extension 10 and/or 11. If
you have any 34-button phones in the system, you must use a 34-button display
phone to program since an 18-button phone cannot be used to program a 34-button
phone. Also, if your system has both PARTNER-model and MLS-model phones, it is
recommended that you use a P AR T NER-model display phone at the programming
extension.

PA RTNER Advanced

guide for ordering instructions.

6 Required Parts

Instal la tion Guide l ines

Telephones and Devices

You can connect the following telephones and devices to the system:

■ PARTNER-model, MLS-model, MDC 9000, and TransTalk™ 9000-se ries System Pho nes.

System phones require at least two-pair wiring and are compatible with Lucent Technologies
4-pair SYSTIMAX

■ Call Assistant Intercom Autodialers with Busy Indication (PARTNER-CA48 for

PAR TNER-model phones or MLS - C A24 for MLS-model phone s). You can connect an
Intercom Autodialer to the system phones at extension 10 and 11. The Intercom Autodialer
connects to the system phone using an adapter that is shipped with the autodialer.

■ Industry-Standard Devices. Industry-standard devices (including standard phones) require

one-pair mounting cords; Lucent Technologies D2R mounting cords are recommended.

— Standard Phones. Connect standard touch-tone or rotary dial phones to the system for:
— Power Failure Operation. During a power failure, system phones will not work because

they require power to operate. However, if you connect standard phones to the first two
extensions on the P ART NER ACS processor module, users can place and answer outside
calls on the first two lines. If you connect a standard phone to the first extension on each
206 module, or the first two extensions on each 308EC module, users can place and
answer outside calls on any of these lines. You can connect a standard phone either alone
or combined with a system phone. For more information, see ‘‘

on page -8.

®

wiring.

Combination Extensions’’

— Hotlines. A hotline extension should be connected to a standard phone, rather than a

system telephone, but can ring any type of phone. An internal hotline phone can also be
set up to ring the paging system, so announcements can be made over the loudspeaker.
Do not connect a hotline phone to extension 10, 11, or the first two extensions of any 206
or 308EC module, to keep these extensions available for power failure use.

For message waiting capability, you must connect standard phones with LED-compatible
message-waiting lights to a PARTNER ACS processor module, 308EC modules, or Release 3.1 (R3.1)
or later 206 modules. This message- waiting capability does not work with standard phones with
neon-type message-waiting lights.

— Auxiliary E qui pm ent. There are a variety of ways to set up fax machines, modems, and

answering machi nes to work with the syst em. See Chapter 4 in the

Communications System Programming and Use

guide for advice on using this equipment.

To connect a telephone and a standard device on the same extension, see ‘‘

PARTNER Advanced

Combination

Extensions’’ on page -8.

■ Doorphones. You can connect up to two doorphones to the system. Do not connect doorphones

to extension 10, 11, or the first two extensions of any 206 or 308EC module.

■ Contact Closures. You can connect up to two Contact Closure devices such as door locks to the

Contact Closure Adjunct so that the devices can be activated from an extension on a user s desk.

■ Voice Messaging Systems. The system supports the following voice messaging systems:

®

— The PARTNER MAIL VS

System. This device, which physically resembles a 206

module, resides in the control unit.

®

— The PARTNER MAIL

System. This device connects to the system through extension

jacks. Do not connect PARTNER MAIL to extension 10, 11, or the first two extensions of
any 206 or 308EC module to keep these extensions available for power failure use.

Installation Guidelines 7

— The PARTNER Voice Messaging PC Card. For more information on using this voice

messaging system, see the

Programming and Use Guide

■ Call Reporting Devices. You can connect either a serial printer or a call accounting device, such

as Lucent Technologies Call Accounting Terminal, to the SMDR jack on the processor module to
record and/or analyze call activity.

■ In-Range Out-of-B uilding Prot ectors. Installing phones or other standard devices (such as a

doorphone) in a location other than the building where the control unit is installed requires Lucent
Technologies In-Range Out-of-Building (IROB) protectors, to prevent damage from lightning.
(IROBs must be installed by a qualified technician.)

Combi na tion Ex te nsions

You can connect a standard device (such as a standard phone or an answering machine) on an
extension by itself, or so that it shares an extension with another piece of equipment (either another
standard device or a system phone). An extension with two devices connected to it is called a

combination extension

may want to turn off the standard phone s ringer during normal use.)
You canno t install two system phones on the same extension, and the combined REN (Ringer

Equivalence Number) of two devices on one extension cannot exceed 2.0. (The REN for a system
phone is 0.0.)

NOTE:

The Call Assistant Intercom Autodialer is not regarded as a standard device. This means you can
connect a standard device to a system phone that also has an Intercom Autodialer installed.

PA RTNER Voice Messaging PC Card Installation,

.

. (If you combine a standard phone and a system phone on one extension, you

PARTNER-model system phones have a built-in auxiliary jack so you can connect a standard device
directly to the phone without using a bridging adapter see ‘‘
phone does not have a built-in auxiliary jack or if you want to connect two standard devices together, you
must use a Lucent Technologies 267F2 Bridging Adapte r see ‘‘

Using A Direct Connection

Figure 2 shows how to connect a standard device directly to a system phone, using the phone s built-in

auxiliary jack. (Figure 2
differ.)

Figur e 2. Combi na tion Ex tension Using Direc t Connection

Using A Direct Connection’’, below. If your

Using a Bridging Adapter’’, below.

is for illustration purposes only; the placement of the jacks on your phone may

System Phone

Plug line into

jack labeled LINE

Plug standard device

into jack labeled

AUX

8 Installation Guidelines

Using a Bridging Adapter

Figure 3 shows how to connect a system phone and a standard device or two standard

devices using a (separately orderable) Lucent Technologies 267F2 Bri dging Adapter.

Lucent Technologies

267F2

Adapter

Standard Device Only

System Phone or Standard Device

Figure 3. Combination Extension Using Bridging Adapter

Wall Jack

Installation Guidelines 9