Lucent Technologies IP Touch WLAN Handset 310, IP Touch WLAN Handset 610 User Manual

First
Handset
N
Handset
Alcatel-Lucent
Handset
IP Touch 610 WLAN Handset
IP Touch 310 WLAN Handset
OmniPCX Enterprise Communication Server
N
N
User manual
How

Introduction

Thank you for choosing a telephone from the mobile IP Touch WLAN range manufactured by Alcatel. Your telephone has a new ergonomic layout for more effective communication.

How to use this guide

Lift the receiver.
Hang up.
c
b
def
a
3
2
o n
m
jkl
6
5
OK
These symbols can be supplemented by small icons or text.
Alphanumeric keypad.
Up-down navigation keys: used to navigate within the menus or in a text zone when entering characters.
Means that the function is subject to programming. If necessary, contact your installer.
How
Contents
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
1.
Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.1 Switch on your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.2 Switch off your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.3 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.4 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.5 Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . p.7
1.6 Make a call using the personal phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.7 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.8 Make a call-back request to a busy number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.9 Sending DTMF signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.10 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
2.
During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.1 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.2 Answering a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.3 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.5 Three-way conference with internal and/or external correspondents (conference) . . . . p.10
2.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
2.7 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
2.8 Adjust audio volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
2.9 Prohibit/authorize reception of a new call during communication . . . . . . . . . . . . . . . . . . p.11
2.10 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
3.
Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.2 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.3 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.4 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.5 Calling a correspondent on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.6 Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.7 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
3.8 Send a voice message to a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
4.
Keep in touch; . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.1 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.2 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.3 When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.4 Remote call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.5 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.6 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.8 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
4.9 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
5.
Managing your charges; . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
5.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
5.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p.18
Toc
6.
Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.2 Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.3 Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.4 Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.5 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.6 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20
6.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20
6.8 Program a non-programmed entry in the personal phone book . . . . . . . . . . . . . . . . . . . p.20
6.9 Modify a programmed entry in the personal phone book. . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.10 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.11 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.12 Configure the set according to the background noise (Noise mode). . . . . . . . . . . . . . . . p.22
6.13 Activate/deactivate the Key tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22
6.14 Activate/deactivate the Warning tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22
7.
Batteries and chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
7.1 Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
7.2 Desktop Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
7.3 Dual Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24
7.4 The Gang Charger - only on Mobile IP Touch 610 WLAN . . . . . . . . . . . . . . . . . . . . . . . p.24
7.5 Cleaning the Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24
8.
Push to Talk (IP Touch 610 WLAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.1 Start the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.2 Adjusting the volume level of the tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.3 Subscribing to channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.4 Making a call on another channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.5 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.6 Selecting a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.7 Adjusting the volume level of the tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26
8.8 Change PTT volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26
Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27
Getting to know your telephone
Telephone
Access MENU
Menu
'Menu ' key is used to access various functions of the set (programming, ope­ration, etc.)
The functions that can be accessed during a communication and not during a communi­cation are different.
OK
'OK' key to access the set local configuration (ringing, contrast, etc.)
Status icons
Battery charge level
Message
Initializing the voice mailbox / Consulting information
Programmed call-back time
Call diversion activated
Vibrator active
Keypad/Telephone locked
Radio reception quality
Call icons
Back-lit screen
The screen switches off automatically after a few seconds of inactivity.
.
Display key.
Used to access various functions according to the status of the telephone (communication, text entry, idle,...). Examples:
to access the 'Redial' function,
to correct a character entered,
to move up one level during a com­munication,
To turn it back on, press the key .
Customizing the telephone:
'OK' key to access the set local configuration
OK
(ringing, contrast, etc.)
Apply:
used to validate your choices and options whi-
OK
le programming or configuring
Navigate:
Up-down navigation keys: used to navigate
OK
within the menus or in a text zone when en-
OK
tering characters.
Ok
Adjust audio volume
to confirm.
Headset socket
Receiving a call
In conversation
Call on hold*
Push To Talk (IP Touch 610 WLAN)
Lift the receiverSwitching between calls (Broker call) -
single-line terminal
Company directory
Microphone
 
 
 
IP Touch 610 WLAN
Switch on / off (long press) Hang up
Return to first screen Switch off ringer
Lift the receiver (Loudspeaker.)
Activate/deactivate loudspeaker (during a conversation) Mute key so that your correspondent
can no longer hear you
1
o
o
y
o
Using your telephone
Other

Switch on your telephone

1.1
Press the on/off-hook key until you hear two beeps.

Switch off your telephone

1.2
Press the off/on-hook key until you hear a beep (the telephone must not be in communication).

Making a call

1.3
def
abc
3
2
jkl
6
5
OR
n
m
dial directly the number for your call
To make an external call, dial the outside line access code before dialling your correspondent's number. 9 is the default code for an outside line.
abc
3
2
jkl
6
5
number
required

Calling your correspondent by name (company directory)

1.5
press the 'call by name ' key
OK
first letters of your
correspondent’s
name
OK
OK
select the search mode (by last name, initials or last name-
OK
OK
select the name from
the displayed list
first name)

Make a call using the personal phone book

1.6
def
Menu
def
OR
n
m
def
abc
3
2
no
m
jkl
6
5
OK
Personal director
Ok
abc
3
2
n
m
jkl
6
5
press the
programmed key
directly (# keys, '*'
and 0 to 9)
OR
select the
contact to call
OK
Ok
start the call
number
required
1.7

Redialling

Redialling the last number dialled (redial):
last number redial
For the operator, dial '0' (by default).
'redial' key
Call back on the last 8 number dialled:

Receiving a call

1.4
Menu
OR
OK
Redial list
Ok
select the no. in
OK
the last ten
issued
Ok
start the call
(loudspeaker.)
1

Make a call-back request to a busy number

1.8
Using your telephone
the number you are calling is
1.9
During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.
busy

Sending DTMF signals

during a
conversation
Menu
Menu
OK
OK
Send DTMF
Call back
Ok
Ok
to activate
The function is automatically cancelled when you hang up.

Mute, so that your correspondent cannot hear you

1.10
You can hear your correspondent but he/she cannot hear you:
during a
conversation
OK
Your correspondent no longer
hears you and the icon X is
shown on the set display
press the ok key
OK
press the ok key again
Your correspondent hears you
again and the icon X disappears
from the set display;
2
o
o
y
o
During a conversation
Other

Making a second call during a conversation

2.1
def
abc
during a
conversation
3
2
n
m
jkl
6
5
the first call is on hold
number of
second
correspondent
Other methods for calling a second correspondent
1)
2)
Press the 'Call by name ' key
Menu
OK
directly
Enquiry call
Ok
number of second
correspondent
Menu
OR
OK
Personal director
Ok
OK
select the contact to call
To cancel your second call and recover the first:
Answer the second call
Display the name or number
of the second call
OK
the first call is on hold
to take the
call
To return to your first caller and end the conversation in progress
You are in communication
with your second
correspondent
your telephone
rings
take the call

Switching between calls (Broker call)

2.3
def
abc
3
2
n
m
jkl
6
5
Ok
During a conversation, a second call is on hold. To accept the second call:
OK
take the call on
hold

Transferring a call

2.4
You are in communication
with your second
correspondent

Answering a second call during a conversation

2.2
A second correspondent is trying to call you:
during a
conversation
The name or number of the caller is
displayed for a few seconds
Menu
OK
Enquiry off
Ok
To transfer your call to another number:
def
abc
during a
conversation
3
2
n
m
jkl
6
5
the first call is on hold
no. of the 2nd
terminal
If the number receiving the transfer answers:
Menu
OK
Transfer
You can also transfer your call immediately, without waiting for your correspondent to answer.
Transfer between two outside calls is not generally possible (depends on country concerned and system configuration).
Ok
2
Three-way conference with internal and/or external correspondents
2.5
(conference)
During a conversation, a second call is on hold:
During a conversation
Recover the call on hold:
Menu
OK
Enquiry off
Ok
during a conversation
during a
conversation
Menu
OK
¤Conference
Ok
Cancel conference and return to first correspondent:
Menu
OK
End conference
Ok
Hang up on all correspondent:
After the conference, to leave your two correspondents talking together:
Menu
2.6
Exclusive hold:
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
OK
Transfer

Placing a call on hold (hold)

Ok
OR
your telephone
rings
take the call

Placing an outside call on hold (parking)

2.7
Park/retrieve call
You can place an outside call on hold and recover the call on another telephone:
during a
conversation
Menu
OK
Park the call
Ok
To recover the parked call:
Menu
OK
OK
Consultation
Settings
Ok
Ok
OK
OK
My services
Park/retrieve
Ok
Ok
during a
conversation
Menu
OK
Enquiry call
Ok
your call is placed on hold
If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the operator.
10
2
s
o

Adjust audio volume

2.8
During a call, to adjust the volume level of the loudspeaker or receiver:
During a conversation
during a
conversation
OK
adjust audio
volume

Prohibit/authorize reception of a new call during communication

2.9
During communication, you do not want to be called by another caller:
Menu
OK
Forbid camp on
OR
Allow camp on
Ok
to bar or authorize new calls during
communication

Intrusion into an internal conversation

2.10
Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call:
Menu
OK
Intrusion
Ok
Protection against intrusion:
Intrusion protection
Menu
Additional service
OK
Protection is cancelled when you hang up.
Settings
Ok
Ok
Intrusion protect
Services
Ok
Intrusion
Ok
Consultation
Ok
Ok
def
abc
3
2
n
m
jkl
6
5
twice enter the
number
11
3
p
o
o
s
Sharing
Other

Answering the general bell

3.1
When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:
Menu
OK
Call pick up

Call pick-up

3.2
OK
Settings
Ok
Ok
OK
OK
My services
Night call pick up
Ok
Ok
OK
Consultation
Ok
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
If the telephone ringing is in your own pick-up group:
Group call pick up
Menu
OK
OK
Call pick up
Settings
Ok
Ok
OK
OK
My services
ProcessGrp pick u
Ok
Ok
OK
Consultation
Ok

Hunting groups

3.3
Hunting group call:
Certain numbers can form a hunting group and can be called by dialling the group number.
def
abc
3
2
n
m
jkl
6
5
no. of group to be called
Temporary exit from your hunting group: / Return into your group:
Go out of hunting group
Go into hunting group
Menu
OK
OK
OK
Consultation
Leave group
Settings
Ok
OR
Enter group
Ok
OK
OK
Services
Additional service
Ok
Ok
Ok
def
abc
3
2
no
m
jkl
6
5
your group number
If the telephone ringing is not in your pick-up group:
Individual call pick up
Menu
OK
OK
Call pick up
Settings
Ok
The system can be configured to prevent call pick-up on certain telephones.
Ok
OK
Set call pick up
OK
My services
Ok
twice number of
Ok
abc
2
jkl
5
telephone
ringing
Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number.
OK
Consultation
def
3
n
m
6
Ok
12
3
e
o
g
o
e

Answering a call on your pager

3.4
Sharing
Predefined message:
OK
Predefined messa
Ok
Ok Ok
OK
Paging answer
A call on your pager can be answered from any telephone within the system.
your pager beeps
OK
Consultation
OK
Settings
OK
OK
Radio paging
OK
OK
OK
My services
def
abc
3
2
no
m
jkl
6
5
OK
your group
number

Calling a correspondent on his/her loudspeaker

3.5
Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone:
your correspondent
does not reply
you are connected to the loudspeaker on your correspondent’s
phone (if he/she has the hands free function)
Menu
OK
LS announce
Ok
Message to complete:
OK
Msg to complete
Ok
Personal message:
OK
Message to creat
* Create a temporary personal message :
def
abc
3
2
mno
jkl
6
5
OK
enter the text: the number pad keys have letters that you can display by successive presses; (the letter Q is on key 7 and the letter Z is on key 9),
position the cursor in the entry field,
erase last character entered,
Ok Ok
select the message to be
sent
Ok
OK
select the
message to
complete the
message
complete
create a temporary
personal message*
def
abc
3
2
m
jkl
6
5
send
message
n
message
send message
Ok
send

Sending a written message to an internal correspondent

3.6
Menu
Menu
OK
OK
Messaging
Send
Ok
OK
new text messag
def
Ok
abc
3
2
n
m
jkl
6
5
Ok
Ok
abc
3
2
mno
jkl
6
5
Select a digit (keys 0 to 9): the digit can be accessed after all the characters of the key pressed have been displayed on the screen.
def
number to be
called
13
3
o
o
o
o
o
o
Sharing

Send a voice message copy

3.7
2
5
Menu
abc
jkl
OK
Messaging
def
3
n
m
6
display number of new and old
personal code;
Menu
Menu
OK
OK
Consult
Forward message
#
end of recording enter the
Menu
OK
Send
Ok
OK
new voice msg
messages
Ok
Ok
def
abc
3
2
jkl
6
5
OR
n
m
consultating messages
record a comment
Menu
destination
voicemail number
Ok
abc
2
jkl
5
send message enter another
destination name
Ok
OK
Spell name
spell the addressee's name
def
3
6
OR
n
m
to no longer
send messages

Send a voice message to a destination

3.8
def
Menu
OK
Messaging
Ok
OK
new voice msg
Ok
abc
3
2
n
m
jkl
6
5
personal code
Menu
OK
Send
OK
End
end of recording enter the
Ok
Ok
abc
3
2
jkl
6
5
recording
def
n
m
OK
OR
Spell name
Ok
spell the addressee's name
destination
voicemail number
def
OK
Send
Ok
send message enter another
Ok
During the recording, you can:
Ok
Restart
Pause
End
re-record a message,
Ok
stop recording momentarily,
Ok
end of recording.
abc
3
2
n
m
jkl
6
5
destination name
OR
to no longer
send messages
14
4
d
o
y
M
o
Keep in touch
Other

Diverting calls to another number (immediate diversion)

4.1
The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).
Menu
OK
Forward
Ok
Display the forwarding
status (active/inactive)
select the 'diversion'
function
def
Menu
OK
Immediate forwar
Ok
abc
3
2
n
m
jkl
6
5
Menu
OR
OK
Personal director
number to be
called
OR
diversion is
acknowledged
call by name the forwarding
icon is
displayed:
You can make calls, but only the destination number can call you.

When you return, consult recorded messages

4.3
The display of the 'envelope ' icon indicates that there is a message present,
Menu
Ok
OK
Messaging
display number of new messages
Ok
OK
new voice msg
def
Ok
abc
3
2
n
m
jkl
6
5
Ok
personal code
Menu
OK
Review
Ok
consultating messages
While listening to messages, you can:
Ok
Rewind
Backward
Pause
play back the message from the start,
Ok
listen to the end of the message,
Ok
Pause while listening to the message,

Diverting your calls to your voice message service

4.2
Menu
Forward
OK
Forward
Ok
Display the forwarding
status (active/inactive)
End of message
Ok
enter the voicemail number,
Ok
terminate consultation.
select the 'diversion'
function
Menu
OK
Imm forward to V
Ok
diversion is acknowledged
15
4
o
o
o
o
After consulting the message, you can:
Ok
Exit
Erase
Call back
Save
Replay
Forward message

Remote call forwarding

4.4
You want to forward your calls from another set.
Menu
OK
select the 'diversion' function
Menu
OK
return to the voice mailbox welcome menu,
Ok
erase message,
Ok
call back sender of message,
Ok
save the message,
Ok
listen to message,
Ok
Send a copy of a message.
Forward
Other fwd
Ok
Ok
OK
Display the forwarding
status (active/inactive)
Remote forward
Keep in touch

Cancelling all diversions

4.5
Menu
Ok
OK
Ok
Ok
Display the forwarding
status (active/inactive)
Deactivate
Display the forwarding status
(active/inactive)
def
abc
3
2
n
m
jkl
6
5
Ok
diversion is acknowledged
number receiving diversion
Menu
OK
Forward
select the 'diversion' function
Supp

Diverting calls when your line is busy (divert if busy)

4.6
Callers can be diverted to another telephone if you are already on the line.
Menu
OR
OK
Forward
select the 'diversion' function
Menu
Ok
OK
Forward on busy
abc
2
jkl
5
number receiving
diversion
To cancel this diversion:
Menu
select the 'diversion' function
Menu

Do not disturb

def
3
n
m
6
def
abc
3
2
n
m
jkl
6
5
diversion is acknowledged
4.7
You can make your terminal temporarily unavailable for all calls.
n° of forwarded set
OK
OK
Forward
Other fwd
Menu
Ok
Ok
Display the forwarding
status (active/inactive)
OK
Deact remote fwd
Ok
n° of forwarded set
def
abc
3
2
n
m
jkl
6
5
16
OK
Forward
select the 'diversion' function
Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call.
Ok
OK
Do not disturb
Ok
diversion is
acknowledged
4
g
o
e

Leaving a recorded message for internal callers

4.8
You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.
Menu
OK
Forward
select the 'diversion' function
Menu
OK
Forward to text
Predefined message:
OK
Predefined messa
Message to complete:
OK
Msg to complete
Personal message:
OK
Msg to create
Ok
Ok
Ok Ok
Ok
Ok
Ok Ok
OK
select the message to be
sent
Ok
OK
select the message
to complete
create a temporary
personal message*
Display the forwarding
status (active/inactive)
send
message
def
abc
3
2
n
m
jkl
6
5
complete the
message
message
send message
Ok
send
Keep in touch
* Create a temporary personal message :
def
abc
3
2
mno
jkl
6
5
OK
def
abc
3
2
mno
jkl
6
5
4.9
Menu
Functions accessible from the 'Menu' key ( ):
Delete
enter the text: the number pad keys have letters that you can display by successive presses,
position the cursor in the entry field,
erase last character entered,
select a digit (keys 0 to 9): the digit can be accessed after all the characters of the key pressed have been displayed on the screen.

Consulting written messages

The display of the 'envelope ' icon indicates that there is a message present,
OK
Messaging
Ok
to consult the
messages
Ok
delete the message,
Ok
consultation of first unread
Menu
OK
message
new text messag
to scroll the
Ok
OK
message
display number of new
messages
Ok
Recall
Text answer
Next message
call back sender of message,
Ok
forward a message to the message originator,
Ok
go to next message,
terminate consultation,
17
5
s
o
o

Charging your calls directly to business accounts

5.1
Managing your charges
Other
You can charge the cost of your outside calls to business account numbers.
Menu
OK
OK
Settings
Additional service
Ok
Ok
OK
OK
My services
Business account
code
Ok
Ok
def
abc
3
2
n
m
jkl
6
5
number of
OK
Consultation
number required business account;
Finding out the cost of an outside call made for an internal user from
5.2
your terminal
Menu
OK
OK
Consultation
Settings
Ok
Ok
OK
OK
My services
Consult-Callbacks
Ok
Ok
OK
Charging info
Ok
def
abc
3
2
n
m
jkl
6
5
Ok
18
6
o
o
o
o
o
Programming your telephone
Other

Initializing your voice mailbox

6.1
Menu
6.2
Menu
OK
Messaging
enter your personal code then record
your name according to voice guide
instructions

Modify the password for your voice mailbox

OK
Messaging
Ok
Ok
OK
new voice msg
abc
2
jkl
5
personal code
Menu
OK
Perso options
Ok
Menu
Pers greet 1
Ok
Ok
Recording in progress
# #
end of recording apply

Modify the password for your phone set

6.4
Your personal code is used to access your voice mailbox and to lock your telephone.
Menu
def
3
n
m
6
OK
OK
Password
Settings
Ok
Ok
def
abc
3
2
m
jkl
6
5
old code
(4 digits)
OK
Phone
def
Ok
n
abc
3
2
n
m
jkl
6
5
new code
(4 digits)
missing ggk PT

Configuring the telephone ringer

6.5
Ok
Ok
def
abc
3
2
n
m
jkl
6
5
enter new
password again
to confirm
Ok

Customising your voice greeting

6.3
You can replace the greeting message by a personal message
Menu
OK
Menu
Messaging
Greeting message
OK
OK
User Profiles
OK
OK
Silent
OR
Vibrate
select the profile (silent, vibrating ringer, low,
loud or customized)
def
Ok
Ok
abc
3
2
n
m
jkl
6
5
personal code
Menu
Record
Menu
Perso options
Ok
Ok
OR
Loud
OK
OR
Ring Settings
Soft
OR
Custom
OK
OK
Telephone Ring
OK
OK
19
6
y
o
o
T Choose the tune:
OK
Ring Tone
Programming your telephone

Adjusting screen brightness

OK
OK
Tone 1
OK
Play
OK
6.6
T Adjusting the ringer volume:
OK
Ring Volume
T Activate/deactivate the vibrator:
OK
Ring cadence
OR
Short pulse
OK
activate
intermittent
mode
T Activate/Deactivate the ring:
OK
Ring cadence
OR
Short pulse
OK
select the melody of your choice to listen to
OK
select the volume of your
choice
OK
OK
OFF
OR
Continious
deactivate
vibrate mode
OK
OK
OFF
OR
Continious
deactivate the
ring
the ringing
OK
apply your choice
activate
continuous
mode
activate
continuous
mode
apply your
choice
OK
OK
Phone Settings
OK
OK
Display contrast
OK
adjusting screen

Selecting language

6.7
Menu
OK
Settings
OK
Language
Ok
Ok
Phone
OK
select the language
Ok
Ok
apply your choice
of your choice

Program a non-programmed entry in the personal phone book

6.8
Menu
OK
Personal director
Ok
Ok
OK
select a non-
programmed entry
in the personal
phone book
To program a number:
OK
Speed dial
def
Ok
abc
3
2
n
m
jkl
6
5
Ok
def
abc
3
2
n
m
jkl
6
5
enter the name* enter the number
OK
brightness
Ok
activate
intermittent
mode
20
6
o
o
o
o
o
Programming your telephone
* Enter the name :
def
abc
3
2
mno
jkl
6
5
OK
enter the text: the number pad keys have letters that you can display by successive presses,
position the cursor in the entry field,
erase last character entered,
def
abc
3
2
mno
jkl
6
5
enter a digit (keys 0 to 9).
To program a service:
OK
Services
Ok
Ok
OK
follow informations
displayed on the screen
select the service to
program

Modify a programmed entry in the personal phone book

6.9
Menu
OK
Settings
Ok
OK
Phone
To program a service:
OK
Services
Ok
Ok
OK
follow informations
displayed on the screen
select the service to
program

Programming an appointment reminder

6.10
Programming an appointment reminder:
Menu
OK
Appointment
def
Ok
abc
3
2
n
m
jkl
6
5
enter time of
appointment
OR
destination n° for
an appointment
def
abc
3
2
n
m
jkl
6
5
reminder to be
programmed on
another set
At the programmed time, your telephone rings:
Ok
Ok
OK
Directory program
Ok
To cancel your appointment call-back request:
to modify the name or number
OK
Modify
To erase:
OK
Erase
Ok
Ok
def
abc
3
2
n
m
jkl
6
5
enter the new
number
Ok
def
abc
3
2
n
m
jkl
6
5
enter the new
name
Menu
Ok
6.11
OK
Appointment

Lock / unlock your telephone

Ok
Supp
Menu
OR
OK
Erase
enter the reminder time;
Ok
Lock / unlock your telephone
def
Menu
OK
Lock
Ok
abc
3
2
n
m
jkl
6
5
your telephone is
locked/unlocked
enter your password to unlock your set (default
0000)
21
6
Programming your telephone
Locking the keypad:
OK
OK
Lock the keypad automatically:
you can configure your set so that the keypad is blocked automatically after 5, 10 or 20 seconds.
OK
Lock Keys
OK
Keypad autolock
Ok
Ok
OK
select the time
period before the automatic
locking
Unlocking the keypad:
#

Configure the set according to the background noise (Noise mode)

6.12

Activate/deactivate the Key tones

6.13
By default the set emits a tone each time a key is pressed. To deactivate these tones:
OK
Enable Tones

Activate/deactivate the Warning tones

6.14
The warning tones inform the user of an abnormal operation (out of range, system activated or halted, etc.). To deactivate these tones:
OK
OK
OK
Phone Settings
OR
Desable Tones
Phone Settings
OK
OK
OK
OK
OK
Key Tones
Warning Tones
OK
OK
This function is used to configure the set to obtain optimal listening conditions depending on the background noise.
OK
OK
Phone Settings
OK
OK
Noise mode
OK
select the
ambient
volume level
Normal: corresponds to most office environments.
High: corresponds to an average level of background noise.
Severe: corresponds to an extremely high level of background noise.
OK
Enable Tones
OR
Desable Tones
OK
22
7
Batteries and chargers
Other

Batteries

7.1
Utilization precautions
Take care not to short the battery contacts on the Battery Pack with metal objects such as coins, keys or paper clips. Shorting the contacts can cause permanent damage. The IP Touch WLAN will need to have its Battery Pack recharged periodically.
Autonomy
There are different battery models for your set, each with different capacities.
Type In conversation in standby
Standard 4 80
Extended 6 120
Ultra Extended 8 160
Battery charging level.
In communication : when the battery level is low, the IP Touch WLAN informs you of this via the battery low icon. A beep indicates that you have 2 minutes conversation time left. Not in call: The battery icon is displayed whenever the battery pack charge level is low. The Low Battery message and a loud beep indicate that the charge level is extremely low. This happens when the user is not in communication. To be able to use your wireless telephone again, you must recharge the battery pack.
Type charging times
Standard 4
Extended 6
Ultra Extended 8
Removing and replacing the battery in IP Touch 310 WLAN models
Press the battery latch on the rear of the wireless telephone set. The battery detaches from the telephone. To replace the battery, insert the battery catch into the bottom of the battery compartment. Press the top of the battery so that it clicks into position. You should not exert any undue pressure to assemble the battery and telephone.

Desktop Charger

7.2
During the charging, you can use your telephone as usual to make or take calls.
Utilization precautions
The desktop charger is designed to charge your IP Touch 310 or 610 WLAN set. A complete charge takes 2, 3 or 4 hours depending on your battery model.
Do not place anything in the charger other than the IP Touch WLAN. You might damage the contacts. Bent contacts may hinder correct IP Touch WLAN charging.
Charging indicator
If the IP Touch WLAN is turned off, only Charging... will be displayed. The dots will be racing during the charging cycle. It is normal for the Battery Pack to become warm when charging.
Charge Complete
When the IP Touch WLAN is fully charged, Charge Complete will display.
23
7
Batteries and chargers

Dual Chargers

7.3
The Dual Charger is a two-slot desktop charger.The Dual chargers are designed to charge the IP Touch WLAN and a spare Battery Pack. Place the handset face forward into the Dual Charger front slot. Place a spare Battery Pack in the rear slot, charging contacts down. The front slot takes charging precedence. The Battery Pack in the rear slot will begin charging when the handset in the front slot is fully charged or when the front slot is empty.
Indicator light
An LED on steady indicates that the spare battery is charging. A flashing LED indicates spare battery charging malfunction (insert the spare battery again or change it). When the LED is off, this means that the charging of the spare battery has terminated, that the compartment is empty or that the charger is not connected to the mains.
Charge Complete
When the IP Touch WLAN is fully charged, Charge Complete will display.

The Gang Charger - only on Mobile IP Touch 610 WLAN

7.4
The Gang Charger is designed to charge four Battery Packs simultaneously. Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. The Gang Charger is shipped with the appropriate power supply for the site’s location. Place the Gang Charger on a flat, horizontal surface. Plug the power supply into the Gang Charger and into an appropriate wall outlet.
Using the GC
Insert the Battery Pack into one of the four charging bays so that the Battery Pack contacts meet the charging bay contacts. The LED above the charging bay will turn on to indicate that charging is in progress. When charging is complete the LED will turn off. Lift the Battery Pack out of the charging bay.
Blinking LED
If the LED starts blinking as soon as the Battery Pack is inserted, the Battery Pack may be improperly seated. Lift it out and reinsert. If the LED continues to blink or starts blinking at any time during the charging process, it indicates that there is a problem with the Battery Pack that makes it unusable. Do not continue to charge the Battery Pack. Dispose of it properly and do not attempt to use it in the IP Touch WLAN. Do not attempt to open or repair a defective Battery Pack. Contact your service representative for assistance. If the LED is on steady, this means the charger is defective. Contact your administrator.

Cleaning the Chargers

7.5
Clean the Chargers by wiping the surface with a clean, water-dampened cloth or paper towel. A mild detergent solution may be used. Be sure to wipe away any detergent residue with a plain water dampened cloth. DO NOT IMMERSE THE CHARGER IN WATER OR OTHER LIQUID. DO NOT POUR LIQUIDS INTO THE SLOT. The Battery Pack contacts on the IP Touch WLAN may be cleaned with isopropyl (rubbing) alcohol applied with a Q-tip, cloth, or paper towel. Do not push or pull the exposed Battery Pack contacts.
Important information
Never use non-IP Touch WLAN charging units as they could damage the Battery Pack.
Only use the original plug-in power adapter for the Chargers.
Do not immerse the Battery Pack in water or throw into the fire.
Do not throw away the Battery Pack with your domestic waste. Take used Battery Packs to an appropriate collection point for
recycling or send them back to your supplier or servicing agent.
Replacement Battery Packs are available from your supplier or servicing agent.
24
Push to Talk (IP Touch 610 WLAN)
8
The Push-to-talk feature allows the Mobile IP Touch 610 WLAN to operate in a push-to-talk (PTT) group broadcast mode in addition to the standard telephone operation. The Mobile IP Touch 610 WLAN telephone supports 8 multicast channels. The channel used is saved in the telephone memory. A PTT call is initiated by pressing the Talk button located on the right side of the handset. All Mobile IP Touch 610 WLAN monitoring that channel and that have enabled the PTT feature in the user preferences menu will hear the transmission through group listening. PTT dialogue is interrupted when you answer a PBX call. When the PBX call is ended, PTT dialogue resumes if in an active call. The 'Push-to-talk' function, activated by the system administrator can be configured by the user via the set local menu (OK key, 'Push-to-Talk' function).

start the call

8.1
The call period. The two-way radio operates on the concept of a push-to-talk session or call period. The push-to-talk call period begins with the first transmission and ends when there has been no traffic on the channel for 10 seconds. The keypad cannot be used for any other function. However, it is possible to place a PBX call.
press and release the 'talk' button
talk with the
handset 2 inches (5
cm) away
press the 'talk '
button- (press and
hold down the key)
Other
The 'start transmit ' sound indicates
that you can start talking'
The Mobile IP Touch 610 WLAN
then enters the waiting state
where it monitors the channel
for up to 10 seconds
release the 'talk '
button

Making a call on another channel

8.4
You may need to make a call on another channel than the one defined by default. You must first subscribe to new channels.
OK
press and release the 'talk' button ( twice)

Receiving a call

8.5
Upon receiving a PTT transmission, the phone plays the 'receiving alert' sound and enters the receive state. In this state the phone receives all conversations on the selected channel. The phone will ignore the Talk key while in the receive state. The screen shows the current active channel, the caller ID information of the current transmitter, and an indication that the phone is receiving a broadcast transmission. During a 'PBX' conversation, the IP Touch 610 is not able to receive a PTT transmission. At the end of a transmission, the phone enters the waiting state where it monitors the channel for up to 10 seconds and displays 'Waiting' on the
select the channel using the
navigator or the volume
level adjustment keys
OK
OR
start the call ('talk' key
pressed and held down)
screen. If no other transmission occurs within 10 seconds the phone plays the 'end call' sound and reverts to idle state.

Selecting a channel

8.6
To add channels to the default list of channels, see the channels subscription function.

Adjusting the volume level of the tones

8.2
OK
8.3
OK
Push to talk

Subscribing to channels

OK
OK
Tone Volume
OK
Once they are subscribed, the channels automatically appear in the list of default channels.
OK
OK
Push to talk
OK
OK
Subscribed chans
OK
OK
OK
OR
adjust audio
volume
OK
go to the channel
and select it
25
OK
OK
OK
Push to talk
OK
go to the channel and select it
OK
OK
Default Channel
OK
8

Adjusting the volume level of the tones

8.7
Push to Talk (IP Touch 610 WLAN)
OK
8.8
Use the Up and Down buttons to raise or lower PTT volume.
OK
Push to talk

Change PTT volume

OK
OK
Tone Volume
OK
OK
OK
OR
adjust audio volume
26
Guarantee and clauses
Precautions for use
To limit the risk of interference, people with pacemakers (and other medical devices)
howtoc
must keep the wireless telephone away from their equipment.
The headset may retain magnetic elements.
Operation of the wireless telephone may be accompanied by a faint noise that may be
detected by persons wearing a hearing aid. These persons should use a headset that is compatible with their hearing aid device.
This apparatus complies with part 15 of the FCC rules (and RSS-210 of Industry of
Canada ). Its use is subject to the following two conditions: (1) The device must not cause any interference and (2) the device must accept all external interference likely to entail abnormal operation.
EC countries: We, Alcatel-Lucent Enterprise declare that the product Alcatel-Lucent IP
Touch 310 or 610 WLAN is deemed compliant with the essential demands of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration can be obtained from your installer.
This device uses a radio frequency spectrum whose use has not been harmonized in all
countries.
We recommend you follow the standard acceptance procedures before using this
equipment near EC respiratory assistance equipment.
The outdoor usage of your telephone depends of your country. Contact your installer.
You must not switch on or use your telephone near gas or inflammable liquids.
Declaration of compliance
Any modification made to the equipment without the express approval by Alcatel may
result in the cancellation of the utilization authorization granted to the user of the equipment.
THIS TELEPHONE MODEL COMPLIES WITH GOVERNMENT REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES. This wireless telephone is a radio receiver and transmitter. It is designed and manufactured so as not to exceed the emission limits set by the United States FCC (Federal Communications Commission) regarding exposure to radio frequency emissions. The exposure standard for mobile phones uses the SAR ­Specific Absorption Rate as measurement unit. Refer to the mobile phone and desktop
charger User's guide for more information regarding the SAR. SAR controls are carried
out using the standard operating positions specified by the FCC. The telephone is tested in transmission at its highest certified level in all the studied radio frequency bands. The standard foresees a significant safety margin to provide additional protection to consumers and to take account of any variations in the measurement. The FCC has attributed an "Equipment Authorization" certificate to this telephone model. This document presents all the SAR values noted, all compliant to FCC instructions in matters of RF emissions. The SAR values relative to this telephone model are available from the FCC, in particular in the Display Grant section of the Web site http://www.fcc.gov/oet/fccid after a search on the FCC identifier ID OL3IPT310 (for the IP Tcouh 310 WLAN wireless telephones) or FCC ID OL3IPT610 (for the IP Touch 610 WLAN wireless telephone).
Only headsets supplied by Alcatel or its partner vendors are authorized for use with the
MIPT wireless telephones.
SAR - DAS (IP Touch 310 WLAN) - FCC < 0.4W/kG (head) limit value: 1,6W/kG;
EC : < 0.36 W/kG (head). EC limit value: 2W/kG
SAR - DAS (IP Touch 610 WLAN) - FCC < 0.41W/kG (head) limit value: 1,6W/kG;
EC : < 0.12 W/kG (head). EC limit value: 2W/kG.
The labels and icones described on this document are not contractual and may be subject
to change.
The labels and icones displayed on your set are depending on the system which you are
connected and can be different from those specified on this document.
Information relative to the environment
This symbol indicates that at the end of its life, this product should be subject to special collection and disposal in member countries of the European Union, as well as in Norway and Switzerland. By ensuring this product is disposed of correctly, you will help to conserve natural resources and help prevent potential negative consequences to the
environment and human health which could otherwise be caused by inappropriate disposal of this product. For further details about recycling this product, please contact the supplier who sold you the product. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel­Lucent. All other trademarks are the property of their respective owners.The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright © 2007 Alcatel-Lucent. All rights reserved.
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