Lucent Technologies IP Touch WLAN Handset 310, IP Touch WLAN Handset 610 User Manual
First
Handset
N
Handset
Alcatel-Lucent
Handset
IP Touch 610 WLAN Handset
IP Touch 310 WLAN Handset
OmniPCX Enterprise Communication Server
N
N
User manual
How
Introduction
Thank you for choosing a telephone from the mobile IP Touch WLAN range manufactured by Alcatel.
Your telephone has a new ergonomic layout for more effective communication.
How to use this guide
Lift the receiver.
Hang up.
c
b
def
a
3
2
o
n
m
jkl
6
5
OK
These symbols can be supplemented by small icons or text.
Alphanumeric keypad.
Up-down navigation keys: used to navigate within the menus or in a text zone when entering
characters.
Means that the function is subject to programming. If necessary, contact your installer.
3
How
Contents
Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6
1.
Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.1 Switch on your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.2 Switch off your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.3 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.4 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.5 Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . p.7
1.6 Make a call using the personal phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.7 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7
1.8 Make a call-back request to a busy number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.9 Sending DTMF signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
1.10 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8
2.
During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.1 Making a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.2 Answering a second call during a conversation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.3 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9
2.5 Three-way conference with internal and/or external correspondents (conference) . . . . p.10
2.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
2.7 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10
2.8 Adjust audio volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
2.9 Prohibit/authorize reception of a new call during communication . . . . . . . . . . . . . . . . . . p.11
2.10 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11
3.
Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.2 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.3 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12
3.4 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.5 Calling a correspondent on his/her loudspeaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.6 Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p.13
3.7 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
3.8 Send a voice message to a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14
4.
Keep in touch; . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.1 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.2 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.3 When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
4.4 Remote call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.5 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.6 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16
4.8 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
4.9 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
5.
Managing your charges; . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
5.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18
5.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p.18
Toc
6.
Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.2 Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.3 Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.4 Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.5 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19
6.6 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20
6.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20
6.8 Program a non-programmed entry in the personal phone book . . . . . . . . . . . . . . . . . . . p.20
6.9 Modify a programmed entry in the personal phone book. . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.10 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.11 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21
6.12 Configure the set according to the background noise (Noise mode). . . . . . . . . . . . . . . . p.22
6.13 Activate/deactivate the Key tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22
6.14 Activate/deactivate the Warning tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22
7.
Batteries and chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
7.1 Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
7.2 Desktop Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23
7.3 Dual Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24
7.4 The Gang Charger - only on Mobile IP Touch 610 WLAN . . . . . . . . . . . . . . . . . . . . . . . p.24
7.5 Cleaning the Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24
8.
Push to Talk (IP Touch 610 WLAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.1 Start the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.2 Adjusting the volume level of the tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.3 Subscribing to channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.4 Making a call on another channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.5 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.6 Selecting a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
8.7 Adjusting the volume level of the tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26
8.8 Change PTT volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26
Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27
5
Getting to know your telephone
Telephone
Access MENU
Menu
'Menu ' key is used to access various functions of the set (programming, operation, etc.)
The functions that can be accessed during a communication and not during a communication are different.
OK
'OK' key to access the set local configuration (ringing, contrast, etc.)
Status icons
Battery charge level
Message
Initializing the voice mailbox /
Consulting information
Programmed call-back time
Call diversion activated
Vibrator active
Keypad/Telephone locked
Radio reception quality
Call icons
Back-lit screen
The screen switches off automatically after a few seconds of inactivity.
.
Display key.
Used to access various functions according to
the status of the telephone (communication,
text entry, idle,...). Examples:
to access the 'Redial' function,
to correct a character entered,
to move up one level during a communication,
To turn it back on, press the key .
Customizing the telephone:
'OK' key to access the set local configuration
OK
(ringing, contrast, etc.)
Apply:
used to validate your choices and options whi-
OK
le programming or configuring
Navigate:
Up-down navigation keys: used to navigate
OK
within the menus or in a text zone when en-
OK
tering characters.
Ok
Adjust audio volume
to confirm.
Headset socket
Receiving a call
In conversation
Call on hold*
Push To Talk
(IP Touch 610 WLAN)
Lift the receiver
Switching between calls (Broker call) -
single-line terminal
Company directory
Microphone
6
IP Touch 610 WLAN
Switch on / off (long press)
Hang up
Return to first screen
Switch off ringer
Lift the receiver (Loudspeaker.)
Activate/deactivate loudspeaker (during
a conversation)
Mute key so that your correspondent
can no longer hear you
1
o
o
y
o
Using your telephone
Other
Switch on your telephone
1.1
Press the on/off-hook key until you hear two beeps.
Switch off your telephone
1.2
Press the off/on-hook key until you hear a beep (the telephone must not be in communication).
Making a call
1.3
def
abc
3
2
jkl
6
5
OR
n
m
dial directly
the number
for your call
To make an external call, dial the outside line access code before dialling your
correspondent's number. 9 is the default code for an outside line.
abc
3
2
jkl
6
5
number
required
Calling your correspondent by name (company directory)
1.5
press the 'call by
name ' key
OK
first letters of your
correspondent’s
name
OK
OK
select the search
mode (by last name,
initials or last name-
OK
OK
select the name from
the displayed list
first name)
Make a call using the personal phone book
1.6
def
Menu
def
OR
n
m
def
abc
3
2
no
m
jkl
6
5
OK
Personal director
Ok
abc
3
2
n
m
jkl
6
5
press the
programmed key
directly (# keys, '*'
and 0 to 9)
OR
select the
contact to call
OK
Ok
start the call
number
required
1.7
Redialling
Redialling the last number dialled (redial):
last number redial
For the operator, dial '0' (by default).
'redial' key
Call back on the last 8 number dialled:
Receiving a call
1.4
Menu
OR
OK
Redial list
Ok
select the no. in
OK
the last ten
issued
Ok
start the call
(loudspeaker.)
7
1
Make a call-back request to a busy number
1.8
Using your telephone
the number you are calling is
1.9
During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a
remotely consulted answering machine.
busy
Sending DTMF signals
during a
conversation
Menu
Menu
OK
OK
Send DTMF
Call back
Ok
Ok
to activate
The function is automatically cancelled when you hang up.
Mute, so that your correspondent cannot hear you
1.10
You can hear your correspondent but he/she cannot hear you:
during a
conversation
OK
Your correspondent no longer
hears you and the icon X is
shown on the set display
press the ok key
OK
press the ok key
again
Your correspondent hears you
again and the icon X disappears
from the set display;
8
2
o
o
y
o
During a conversation
Other
Making a second call during a conversation
2.1
def
abc
during a
conversation
3
2
n
m
jkl
6
5
the first call is on hold
number of
second
correspondent
• Other methods for calling a second correspondent
1)
2)
Press the 'Call by name ' key
Menu
OK
directly
Enquiry call
Ok
number of second
correspondent
Menu
OR
OK
Personal director
Ok
OK
select the contact to call
• To cancel your second call and recover the first:
Answer the second call
Display the name or number
of the second call
OK
the first call is on hold
to take the
call
• To return to your first caller and end the conversation in progress
You are in communication
with your second
correspondent
your telephone
rings
take the call
Switching between calls (Broker call)
2.3
def
abc
3
2
n
m
jkl
6
5
Ok
During a conversation, a second call is on hold.
To accept the second call:
OK
take the call on
hold
Transferring a call
2.4
You are in communication
with your second
correspondent
Answering a second call during a conversation
2.2
• A second correspondent is trying to call you:
during a
conversation
The name or number of the caller is
displayed for a few seconds
Menu
OK
Enquiry off
Ok
• To transfer your call to another number:
def
abc
during a
conversation
3
2
n
m
jkl
6
5
the first call is on hold
no. of the 2nd
terminal
• If the number receiving the transfer answers:
Menu
OK
Transfer
You can also transfer your call immediately, without waiting for your correspondent to answer.
Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).
Ok
9
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