This Manual is applicable to HD Digital Video Recorder (DVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images a nd all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in
the company website.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR
OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR
OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION
BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. OUR
COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
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Digital Video Recorder Quick Start Guide
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operati on of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, i ncluding interference that may cause undesired
operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the EMC
Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product to
your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see:
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
www.recyclethis.info
2
Digital Video Recorder Quick Start Guide
Symbol
Description
Provides additional information to emphasize or supplement important points of the main text.
Indicates a potentially hazardous situation, which if not avoided, could result in equi pment
damage, data loss, performance degradation, or unexpected results.
Indicates a hazard with a high level of ri sk, which if not avoided, will result in death or serious
injury.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
Please refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100~240 VAC, 12
VDC or 48 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please
contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause
damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
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Digital Video Recorder Quick Start Guide
Item
Description
Item
Description
VIDEO IN
BNC interface for HD and analog video
input
VIDEO OUT
BNC connector for video output
AUDIO IN
RCA connector
AUDIO OUT
RCA connector
LINE IN
Connector for two-way audio input
USB
Interface
Universal Serial Bus (USB) port
for additional devices
VGA
DB15 connector for VGA output.
Displays local video output and menu.
HDMI
HDMI video output connector
RS-485
Interface
Connector for RS-485 devices
RS-232
Interface
Connector for RS-232 devices
LAN
Connector for network
eSATA
Storage and expansion interface
for record or backup
ALARM
IN/OUT
Connector for alarm input/output
GND
Ground
Power
Switch
Switch for turning on/off the device
Power
Supply
100 to 240 VAC, 48 VDC, or 12
VDC for different models
The rear panel interfaces vary with different models. Refer to Table 1-1 for the common interfaces description
Chapter 1 Rear Panel Interfaces Description
of rear panels.
Table 1-1 Common Interfaces Description of Rear Panels
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Digital Video Recorder Quick Start Guide
Step 1 Remove the cover from the DVR by unfastening the screws on the back side.
Figure 2-1 Remove Cover
Step 2 Connect one end of the data cable to the motherboard of DVR and the other end to the HDD.
Chapter 2 Installation and Connections
2.1 DVR Installation
During installation of the DVR:
Use brackets for rack mounting.
Ensure ample room for audio and video cables.
When routing cables, ensure that the bend radius of the cables are no less than five times than its
diameter.
Connect the alarm cable.
Allow at least 2 cm (≈0.75-inch) of space between racks mounted devices.
Ensure the DVR is grounded.
Environmental temperature should be within the range of -10 to +55º C, +14 to +131º F.
Environmental humidity should be within the range of 10% to 90%.
2.2 Hard Disk Installation
Before you start
Before installing a hard disk drive (HDD), please make sure the power is disconnected from the DVR. A factory
recommended HDD should be used for this installation.
One or two SATA hard disks can be installed depending on different models.
Tools Required: Screwdriver.
As the installation steps of HDD are similar among different models, here we just take an example.
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Digital Video Recorder Quick Start Guide
Figure 2-2 Connect Data Cable
Step 3 Connect the power cable to the HDD.
Figure 2-3 Connect Power Cable
Step 4 Place the HDD on the bottom of the
device and then fasten the screws on the
bottom to fix the HDD.
Figure 2-4 Fix Hard Disk
Step 5 Re-install the cover of the DVR and fasten screws.
To connect PTZ to the DVR:
Step 1 Disconnect pluggable block from the
RS-485 terminal block.
Step 2 Press and hold the orange part of the
pluggable block, insert signal cables
into slots, and release the orange
part. Ensure signal cables are in tight.
Step 3 Connect A+ on PTZ to D+ on terminal
block and B- on controller to D- on
terminal block. Fasten stop screws.
Step 4 Connect pluggable block back into
terminal block.
Typical Connection:
Figure 2-5 Controller Connection A
Make sure both the controller and DVR are grounded.
2.3 RS-485 and Controller Connection
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Digital Video Recorder Quick Start Guide
Step 1 Enter the same password in the text fields of
Create New Password and Confirm New
Password.
Step 2 Click OK to save the password and activate the
device.
STRONG PASSWORD RECOMMENDED–We highly
recommend you create a strong password of your own
choosing (Using a minimum of 8 characters, including at
least three of the following categories: upper case letters,
lower case letters, numbers, and special characters.) in
order to increase the security of your product. And we
recommend you reset your password regularly, especially
in the high security system, resetting the password
monthly or weekly can better protect your product.
Figure 3-1 Set Admin Password
Clear-text password is supported. Click and
you can see the clear text of the password.
Click the icon again and the content of the
password restores invisible (the same below).
Chapter 3 Menu Operation
3.1 Startup
Proper startup is crucial to expanding the life of the DVR.
Step 1 Check the power supply is plugged into an electrical outlet.
It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunc tion with
the device. The Power button on the front panel should be red, indicating the device is receiving the
power.
Step 2 Press the POWER button on the front panel.
The Power LED should turn blue. The unit will begin to start.
3.2 Activating Your Device
Purpose
For the first-time access, you need to activate the device by setting an admin password. No operation is allowed
before activation. You can also activate the device via Web Browser, IP Portal or client software.
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Digital Video Recorder Quick Start Guide
Step 1 Use the mouse to draw a pattern among the 9
dots on the screen. Release the mouse when
the pattern is done.
Connect at least 4 dots to draw the pattern.
Each dot can be connected for once only.
Step 2 Draw the same pattern again to confirm it.
When the two patterns match, the pattern is
configured successfully.
Step 3 You can use the configured unlock pattern for
future login.
Figure 3-2 Draw the Pattern
Step 1 Select the User Name in the drop-down list.
Step 2 Enter the Password.
Step 3 Click OK to log in.
For the admin, if you have entered the wrong password for 7
times, the account will be locked for 60 seconds. For the
operator, if you have entered the wrong password for 5
times, the account will be locked for 60 seconds.
Figure 3-3 Login
3.3 Using the Unlock Pattern for Login
Purpose
For the Admin user, you can configure the unlock pattern for device login.
After the device is activated, you can configure the device unlock pattern.
3.4 User Login
Purpose
If DVR has logged out, you must log in to the device before operating the menu and other functions.
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Digital Video Recorder Quick Start Guide
Step 1 Go to Menu > Shutdown.
Step 2 Click Logout, Shutdown, or Reboot.
After you have logged out of the system, menu
operation on the screen is invalid. It is required to
enter a user name and password to unlock the
system.
Figure 3-4 Logout
Step 1 Go to Menu > Camera > Signal Input Status.
Figure 3-5 Signal Input Status
Step 2 Click to enter the 5 MP Long Distance
Transmission Settings interface.
Step 3 Check the channel(s) to enable 5 MP long
distance transmission.
Step 4 Click Apply to save the settings and OK to
return to the Signal Input Status interface.
Figure 3-6 5 MP Long Distance Transmission Settings
3.5 User Logout, Shutdown and Reboot
Purpose
You can log out of the system, shut down, or reboot the device on your demands.
3.6 Viewing Signal Input Status
Purpose
The analog signal inputs (HD, AHD, HDCVI, CVBS) and IP signal input can be recognized and connected
automatically. For some series of DVR, you can configure 5 MP long distance transmission on the Signal Input
Status interface. For other models, there is no Signal Input Status interface.
The following steps are about 5 MP long distance transmission configuration for the supported DVR.
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Digital Video Recorder Quick Start Guide
Step 1 Go to Menu > Camera > IP Camera.
Step 2 Select the IP camera from the list and
click to add the camera (with the
same admin password of the DVR’s).
Step 3 (Optional) Check Enable H.265(For
Initial Access) for the connected IP
camera supporting H.265. Then the IP
camera will be encoded with H.265.
Figure 3-7 Add IP Camera
Step 1 Go toMenu > Configuration >
Network > General.
Step 2 Configure the general parameters of
network.
Step 3 Click Apply to save the settings.
Figure 3-8 Network Settings
3.7 Adding IP Cameras
Purpose
Before you can get live video or record the video files, you should add the network cameras to the connection
list of the device.
Before you start
Ensure the network connection is valid and correct, and the IP camera to add has already been activated. Please
refer to the User Manual for activating the inactive IP camera.
3.8 Network Settings
3.8.1 Configuring General Settings
Purpose
Network settings must be properly configured before you operate DVR over network.
3.8.2 Configuring PT Cloud
Purpose
PT Cloud provides the mobile phone application and the service platform page to access and manage your
connected DVR, which enables you to get a convenient remote access to the surveillance system.
10
The PT Cloud can be enabled via operation on IP Portal software, PT C loud and Web browser. We introduce the
Step 1 Go to Menu > Configuration > Network > Platform
Access.
Figure 3-9 PT Cloud Settings
Step 2 Check the Enable checkbox to activate the function.
Then the ServiceTerms interface pops up.
1) Create the verification code and enter the code in
the Verification Code text field.
2) Check the checkbox of The PT Cloud service will
require internet access. Please read Service Terms
and Privacy Statement before enabling the
service.
3) Scan the QR code on the interface to read the
Service Terms and the Privacy Statement.
4) Click OK to save the settings and return to the PT
Cloud interface.
Figure 3-10 Service Terms
PT Cloud is disabled by default.
The verification code is empty when the device leaves factory.
The verification code must contain 6 to 12 letters or numbers and is case sensitive.
Every time you enable PT Cloud, the Service Terms interface pops up and you should check the
checkbox before enabling it.
Step 3 (Optional) Check Custom and enter the Server
Address.
Step 4 (Optional) Check Enable Stream Encryption.
After this feature is enabled, the verification
code is required for remote access and live view.
You can use the scanning tool of your phone to quickly get
the code of the device by scanning the QR code.
Figure 3-11 PT Cloud Settings
Step 5 Click Apply to save the settings.
After configuration, you can access and manage the DVR by your mobile phone on which the PT
Cloud application is installed or by the website (www.PT Cloud.com).
Please refer to the help file on the official website and the PT Cloud Mobile Client User Manu al for adding the
device to PT Cloud and more operation instructions.
operation steps on PT Cloud in this section.
Digital Video Recorder Quick Start Guide
11
Digital Video Recorder Quick Start Guide
Step 1 Click Start Recording
from the right-click
menu.
Step 2 Select Continuous
Record or Motion
Detection Record on
your demand.
Step 3 Click Yes in the pop-up
box to confirm the
settings.
Figure 3-12 Start Recording from Right-Click Menu
3.9 Live View
Icons are provided on screen in Live View mode to indicate camera status. These icons include:
Live View Icons
In the live view mode, there are icons at the upper-right corner of the screen for each channel, showing the
status of the record and alarm in the channel for quick reference.
Alarm (video loss, tampering, motion detection, VCA or sensor alarm)
Record (manual record, continuous record, motion detection, VCA or alarm triggered record)
Alarm and Record
Event/Exception (event and exception information, appears at the lower-left corner of the screen.)
3.10 Recording Settings
Before you start
Make sure that the disk has already been installed. If not, please install a disk and initialize it. You may refer to
the user manual for detailed information.
Purpose
Two kinds of record types are introduced in the following section, including Instant Record and All-Day Record.
And for other record types, you may refer to the user manual for detailed information.
After rebooting all the manual records enabled are canceled.
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Digital Video Recorder Quick Start Guide
Step 1 Go to Menu > Playback.
Step 2 Check the channel(s) in the channel list for
playback.
Step 3 Double click a date on the calendar.
Step 4 (Optional) Use the toolbar in the bottom
part of Playback interface to control the
playing progress.
Step 5 (Optional) Select the channel(s) to execute
simultaneous playback of multiple
channels.
Figure 3-13 Playback
3.11 Playback
Purpose
The recorded video files and pictures on the hard disk can be played back in the following modes: instant
playback, all-day playback for the specified channel, and playback by normal/event/smart/tag/system
logs/sub-periods/external file search/picture.
13
Digital Video Recorder Quick Start Guide
Step 1 Open web browser, enter the IP address of the
device and then press Enter.
Step 2 Log in to the device.
If the device has not been activated, you need
to activate the device first by setting the
password for the admin user account.
If the device is already activated, enter the
user name and password in the login
interface, and click Login.
Step 3 Install the plug-in before viewing the live video and
managing the camera. Please follow the installation
prompts to install the plug-in.
You may have to close the web browser to finish the
installation of the plug-in.
After login, you can perform the operation and
configuration of the device, including the live view,
playback, log search, configuration, etc.
Figure 4-1 Activate the Device
Figure 4-2 Login
Chapter 4 Accessing by Web Browser
You shall acknowledge that the use of the product with Internet access might be under network security risks.
For avoidance of any network attacks and information leakage, please strengthen your own protection. If the
product does not work properly, please contact with your dealer or the nearest service center.
Purpose
You can get access to the device via web browser. You may use one of the following listed web browsers:
Internet Explorer 6.0, Internet Explorer 7.0, Internet Explorer 8.0, Internet Explorer 9.0, Internet Ex plorer 10.0,
Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024*768 and above.
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