If this appliance is not properly installed, a house fire
may result. Fo r your safety, follow the installation
directions. Contact local building or fire officials about
restrictions and installation inspection requirements in
your area.
10850 117th Place N.E. Kirkland, WA 98033
93508131 Copyright 2001, T.I.$10.00
4020327
Listed
Tested to: U.L. 1482
2Introduction
Introduction
We welcome you as a new owner of a Lopi Answer wood-burning stove. In purchasing a Lopi
Answer you have joined the growing ranks of concerned individuals whose selection of an energy
system reflects both a concern for the environment and aesthetics. The Lopi Answer is one of the
finest appliances the world over. This manual will explain the installation, operation, and
maintenance of this appliance. Please familiarize yourself with the Owner's Manual before operating
your appliance and save the manual for future reference. Included are helpful hints and suggestions
which will make the installation and operation of your new appliance an easier and more enjoyable
experience. We offer our continual support and guidance to help you achieve the maximum benefit
and enjoyment from your appliance.
Important Information
No other Lopi Answer appliance has the same serial
number as yours. The serial number is stamped onto
the label on the back of the appliance.
This serial number will be needed in case you require
service of any type.
Model: Lopi Answer
Serial Number:
Mail your Warranty Card Today,
and Save Your Bill of Sale.
To receive full warranty coverage, you will
need to show evidence of the date you
purchased your appliance. Do not mail
your Bill of Sale to us.
Purchase Date:
Purchased From:
We suggest that you attach your Bill of Sale
to this page so that you will have all the
information you need in one place should
the need for service or information occur.
Travis Industries935081314020327
Table of Contents3
General Information
Introduction & Important Information ......................2
•The viewing door must be
closed and latched during
operation.
•Never block free airflow
through the air vents on this
appliance.
•This appliance is designed
and approved for the
burning of cord wood only.
Do not attempt to burn any
other type of fuel other than
cord wood in this appliance,
it will void all warranties and
safety listings.
•Do not touch the appliance
while it is hot and educate
all children of the danger of
a high-temperature
appliance. Young children
should be supervised when
they are in the same room
as the appliance.
36"
Gas
ASHES
•Gasoline or other flammable
liquids must never be used
to start the fire or "Freshen
Up" the fire. Do not store or
use gasoline or other
flammable liquids in the
vicinity of this appliance.
•Ashes must be disposed in
a metal container with a
tight lid and placed on a
non-combustible surface
well away from the home or
structure.
•Keep furniture, drapes,
curtains, wood, paper, and
other combustibles a
minimum of 36" away from
the front of the appliance.
•This appliance must be
properly installed to prevent
the possibility of a house
fire. The instructions must
be strictly adhered to. Do
not use makeshift methods
or compromise in the
installation.
•Inspect the chimney
connector and chimney at
least twice monthly and
clean if necessary.
Creosote may build up and
cause a house fire.
•Do not connect this
appliance to any chimney
serving another appliance.
Type
HT
Ok
Clay
Liner
•Contact your local building
officials to obtain a permit
and information on any
installation restrictions or
inspection requirements in
your area. Notify your
insurance company of this
appliance as well.
•This appliance must be
connected to a listed high
temperature (UL 103 HT)
residential type chimney or
an approved masonry
chimney with a standard
clay tile, or stainless steel
liner.
Travis Industries935081314020327
Mobile
Home
Safety Precautions5
•When installed in a mobile
home, this appliance must
be bolted to the floor, have
outside air, and not be
installed in the bedroom
(Per H.U.D. requirements).
Check with local building
officials.
•Do not place clothing or
other flammable items on or
near this appliance.
•Never try to repair or replace
any part of this appliance
unless instructions are given
in this manual. All other
work must be done by a
trained technician.
•Allow the appliance to cool
before carrying out any
maintenance or cleaning.
•Maintain the door and glass
seal and keep them in good
condition.
•Avoid placing wood against
the glass when loading. Do
not slam the door or strike
the glass.
•Do not make any changes
or modifications to an
existing masonry fireplace
or chimney to install this
appliance.
•Do not make any changes to
the appliance to increase
combustion air.
•Overfiring the appliance may
cause a house fire. If a unit
or chimney connector glows,
you are overfiring.
•Do not use a grate or other
device to elevate the fire off
of the firebox floor. Burn the
fire directly on the bricks.
This
Manual
•Do not throw this manual
away. This manual has
important operating and
maintenance instructions
that you will need at a later
time. Always follow the
instructions in this manual.
•Travis Industries, Inc.
grants no warranty,
implied or stated, for
the installation or
maintenance of your
appliance, and
assumes no
responsibility of any
consequential
damage(s).
Travis Industries935081314020327
6Features & Specifications
Installation Options:
• Freestanding
Features:
•EPA Phase II Approved
•1.6 Cubic Foot Firebox Volume
• Freestanding in an Alcove
•Single Operating Control
• Freestanding in a Mobile Home
• Masonry Fireplace Insert
•Accepts Logs Up to 18" Long
•Steel Plate Construction (5/16" & 3/16")
•Heavy Duty Refractory Firebrick
• Factory-Built (Z.C.) Fireplace Insert
•Optional High-Tech Blower
Heating Specifications:
Approximate Maximum Heating Capacity (in square feet)*750 to 1,400 (stove)
750 to 1,200 (insert)
Maximum BTU's per Hour (Cord Wood Calculation)66,800
Overall Efficiency (Oregon Method)70.0 %
Maximum Burn TimeUp to 8 Hours
*Heating capacity will vary depending on the home's floor plan, degree of insulation, and the outside
temperature. It is also affected by the quality and moisture level of the fuel.
Dimensions:
Note:
Measure side, corner,
and back clearances
from the stove top.
The flue collar protrudes
3/4" above the stove top
Insert Dimensions:
Depth into Fireplace** ........13-1/2"
Onto Hearth*** ....................3"
* For inserts, add 3/4" for the flue collar.
** ZC (metal) fireplaces requre 14-1/2".
*** Does not include hearth protection.
5-7/8"
23-5/8"
20"*
Height:
Steel Legs (discontinued)..26-1/2"
Sculptured or Cast Legs....27-7/8"
Pedestal.............................31-7/8"
16-1/4"
Emissions:
3.3 Grams Per Hour (EPA Phase II Approved) – Tests conducted by E.E.S.P.C.
Please r ead this entire man ual before you in st all and use you r new
room heater. Failure to follow in s tructions may result in p roperty
damage, bodily injury, or even death. Contact local buildin g or f ire
officials about restrictions and installation inspection requirements
in your area.
Planning The Installation
We suggest that you have an authorized Travis Industries dealer install your stove. If you install the
stove yourself, your authorized dealer should review your plans for installation.
Check with local building officials for any permits required for installation of this stove and notify your
insurance company before proceeding with installation.
Preparation for Installation
•Check for damage to the exterior of the stove (dents should be reported, scratches can be fixed by
applying touch up paint).
•Check the interior of the firebox (replace cracked firebrick and make sure baffle is in place).
The stove can be lightened by removing the firebricks and baffle. (pg 26) - replace before operation.
Stove Installation Considerations
The table below details the six most common types of installations and the considerations for each
type. Alternative methods of installation are available if they comply with local building codes.
Installation TypeConsiderations
Standard Ceiling with a Factory Built Chimney
(Page 14)
Cathedral Ceiling with a Factory Built Chimney
(Page 14)
Exterior Factory Built Chimney
(Page 15)
Hearth Stove Positive Connection
(Page 15)
Hearth Stove Direct Connection
(Page 16)
Interior Masonry Chimney
(Page 16)
• Requires ceiling and roof penetration
• Provides best draft
• Cathedral style chimney support required
• Provides best draft
• Uses two elbows to route chimney outside
• Exterior chimney is hidden from the room
• Elbows reduce draft
• Optional exterior chase reduces cold air blockage
• Utilizes existing masonry or zero clearance (metal) chimney
• Provides good draft due to full reline
• Easier to clean than direct or horizontal hearth stove
• Utilizes existing masonry or zero clearance (metal) chimney
• Requires construction of a "block-off plate"
• Draft reduced due to elbows & chimney cross section
• Utilizes existing masonry chimney (not approved for zero
Clearances may be reduced by methods specified in NFPA 211, listed wall shields, pipe shields, or
other means approved by local building or fire officials.
•Stove must be placed so that no combustibles are within, or can swing within (e.g. drapes, doors),
36" of the front of the stove
•If the stove is placed in a location where the ceiling height is less than 7', it must follow the
requirements in the section "Alcove Installation Requirements"
•Must maintain the clearances to combustibles listed below (drywall, furniture, etc.):
Clearances
Corner Installations
Straight Installations
d
a
Minimum Clearance
(See the illustration below)
e
b
NOTE:
Measure clearances to the stove top.
Singlewall
Connector
f
c
Reduced
Clearance*
ASidewall to stove18"13"
BBackwall to stove16 1/2"9"
CCornerwall to stove10"7 1/2"
DConnector to sidewall27"21 1/2"
EConnector to backwall19 1/2"11 1/2"
FConnector to cornerwall19 1/2"16 1/2"
*Reduced clearance installations require one of the chimneys and connectors listed below:
• DURAVENT model DVL with DURATEC chimney
• DURAVENT model DVL with DURA-PLUS chimney
• AMERI-TEC model DCC with model HS chimney
• SECURITY model DL with SECURITY model ASHT or S2100 chimney
• METAL-FAB model DW with TG chimney
• GSW Double Wall Chimney Connector with Super Chimney Twenty-One
• SELKIRK METALBESTOS model DS connector with model SSII chimney
• I.C.C. Excel (2100-2 Can.) (103-HT USA) chimney with HP connector
• Standard Masonry Chimney with any one of the above listed connectors
NOTE: Standard residential installations with reduced clearance connector may use the clearance
determined by the manufacturer of the connector for the connector to wall clearance or the
clearance listed in this manual. Offsets must be used to maintain the stove to wall clearance.
NOTE: Reduced clearance connectors may not connect to the flue collar – order an appliance
•DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER
APPLIANCE.
•Chimney connector must be a minimum 24 MSG black or 26 MSG blued steel (6" diameter).
Chimney must be used from the first floor or wall penetration to the chimney cap.
•Use 6" diameter type UL 103 HT chimney from one manufacturer (do not mix brands) or code
approved masonry chimney with a flue liner.
•Chimney connector and chimney must be fastened to the stove and each adjoining section.
•Follow the chimney manufacturer's clearances and requirements.
•Use the chimney manufacturer's fire stops, attic guards, roof supports, and flashings when passing
through a ceiling or thimble when passing through a combustible wall.
•No more than 180o of elbows (two 90o elbows, or two 45o & one 90o elbow, etc.).
NOTE: Additional elbows may be allowed if draft is sufficient. Whenever elbows are used the draft is
adversely affected. Additional chimney height may be required to boost draft.
Chimney Cap
(See the section
"Chimney Termination
Requirements" for
more details)
Floor Penetration
Equipment (Attic
Radiation Shield with
Chimney Support)
Reduced
Clearance
Chimney
Connector
Sections
}
}
Floor
Protection
Drafting
Performance
•Standard residential installations may use single-wall connector (Mobile-Homes may not )
•Standard residential installations with reduced clearance connector may use the clearance
determined by the manufacturer of the connector for the connector to wall clearance or the clearance
listed in this manual. Offsets must be used to maintain the stove to wall clearance. Mobile homes
must use the clearances listed in this manual under "Additional Requirements for Mobile Home
Installations".
This appliance relies upon natural draft to operate. External forces, such as wind,
barometric pressure, topography, or factors of the home (negative pressure from exhaust
fans, chimneys, air infiltration, etc.), may adversely affect draft. Travis Industries can not be
responsible for external forces leading to less than optimal performance.
Minimum Air Space to
Combustibles (See
Chimney Manufacturer's
Instructions - usually 2")
Standard residential installations with
reduced clearance connector may use the
clearance determined by the manufacturer
of the connector for the connector to wall
clearance or the clearance listed in this
manual.
Mobilehome installations must use the
the reduced clearance connector
clearances listed in this manual under
“Additional Requirements for Mobile Home
Installations”.
•Must have an approved cap (to prevent water from entering)
•Must not be located where it will become plugged by snow or other material
• Must terminate at least 3' above the roof and at least 2' above any portion of the roof within 10'
Slanted Roofs
Chimney must
extend 3'
above the roof
lat Roofs
Chimney must
extend 3'
above the roof
Chimney must extend 2'
above any portion of the roof
within 10' of the chimney
Chimney must extend 2'
above any portion of the roof
within 10' of the chimney
Outside Air Requirements
•Required for mobile homes & in certain localities (check with building officials)
•Must not be drawn from an enclosed space (garage, unventilated crawl space)
•Requires the optional outside air boot (for legs) or pedestal.
When using outside air, find a location where the chimney and
outside air hole do not interfere with structural members of the home.
Pedestal (with insulation)
directs air to the stove.
A hole must be cut
through the floor
protection and floor
and the rodent
screen nailed in
place here (see the
optional equipment
instructions for
exact sizes)
Optional Air Duct (must not be
longer than 15' and at least 16
square inches in cross section)
Outside
Air Boot
Air may be drawn from a ventilated
crawl space or use an air duct.
Outside air entrance must be placed so
it does not become blocked by snow.
Whenever the stove is placed in a location where the ceiling height is less than 7' tall, it is considered
an alcove installation. Because of the reduced height, the special installation requirements listed
below must be met.
•Chimney connector and chimney must be one of the following types:
• DURAVENT model DVL with DURATEC chimney
• DURAVENT model DVL with DURA-PLUS chimney
• AMERI-TEC model DCC with model HS chimney
• SECURITY model DL with SECURITY model ASHT or S2100 chimney
• METAL-FAB model DW with TG chimney
• GSW Double Wall Chimney Connector with Super Chimney Twenty-One
• SELKIRK METALBESTOS model DS connector with model SSII chimney
• I.C.C. Excel (2100-2 Can.) (103-HT USA) chimney with HP connector
• Standard Masonry Chimney with any one of the above listed connectors
Minimum Clearance
(See the illustration below)
Combustible
Alcove
Non-Combustible
Alcove
ASidewall to stove13"6"
BBackwall to stove9"2"
DConnector to sidewall21 1/2"14 1/2"
EConnector to backwall11 1/2"4 1/2"
GMaximum depth of alcove48"48"
HMinimum width of alcove49 5/8"35 5/8"
JMinimum height of alcove84"6" above stove top
•Alcoves are classified as combustible or non-combustible. Non-combustible alcoves must have
walls and a ceiling that are 3 1/2" thick of a non-combustible material (brick, stone, or concrete).
This non-combustible material must be spaced and ventilated at least 1" off of all combustible
materials (walls, ceiling, etc.) to allow air to move around the non-combustible walls and ceiling.
All other alcoves are considered combustible. The clearances below must be met:
Non-combustible alcove
construction (on walls
and ceiling) - see the
explanation above.
•Outside air must be installed - see "Outside Air Requirements" on page Error! Reference
source not found.11
•Chimney connector and chimney must be one of the following types:
• DURAVENT model DVL with DURATEC chimney
• DURAVENT model DVL with DURA-PLUS chimney
• AMERI-TEC model DCC with model HS chimney
• SECURITY model DL with SECURITY model ASHT or S2100 chimney
• METAL-FAB model DW with TG chimney
NOTE: Reduced clearance connectors may not connect to the flue collar – order an appliance
adapter for the connector being used.
•Stove placement must maintain the following clearances to combustibles (drywall, furniture, etc.)
Minimum Clearance
(See the illustration below)
ASidewall to stove13"
BBackwall to stove9"
CCornerwall to stove7 1/2"
DConnector to sidewall21 1/2"
EConnector to backwall11 1/2"
FConnector to cornerwall16 1/2"
Straight Installations
• GSW Double Wall Chimney Connector with Super Chimney Twenty-One
• SELKIRK METALBESTOS model DS connector with model SSII chimney
• I.C.C. Excel (2100-2 Can.) (103-HT USA) chimney with HP connector
• Standard Masonry Chimney with any one of the above listed connectors
Reduced Clearance
Connector
Corner Installations
d
a
e
b
NOTE:
Measure clearances to the stove top.
•If using offsets, use the connector clearance listed to the
right, not the connector manufacturer'sclearance.
•The appliance must be secured to the floor (consult your
building official). Secure the outside air boot to the floor
and stove to insure the stove does not dislocate.
•Mobile home installations require a spark arrester at the
chimney termination.
•The appliance must be grounded to the chassis of the
mobile home (consult your building official).
WARNING:DO NOT INSTALL IN SLEEPING ROOM.
CAUTION:THE STRUCTURAL INTEGRITY OF THE
MOBILE HOME FLOOR, WALL, AND
CEILING/ROOF MUST BE MAINTAINED.
Chimney Cap
(See the section "Chimney
Termination Requirements"
for more details)
Chimney Sections
Insulation
Follow the chimney
manufacturer's instructions
and clearances for floor
penetrations. A ceiling
support is required, an attic
insulation shield is required
where insulation is present.
Chimney Connector Sections
Floor Protection
(See the section "Floor
Protection Requirements"
for more details)
}
}
Follow the chimney
manufacturer's instructions
and clearances for roof
penetrations. A storm collar
and flashing are required
(some require a radiation
shield).
Minimum Air Space to
Combustibles (See
Chimney Manufacturer's
Instructions - usually 2")
Minimum 15'
Maximum 33'
Stove Clearances
(See the section "Stove
Placement Requirements"
for more details)
Cathedral
Ceiling with
a Factory
Built
Chimney
Chimney Cap
(See the section "Chimney
Termination Requirements"
for more details)
Chimney Sections
Minimum Air Space to
Combustibles (See Chimney
Manufacturer's Instructions usually 2")
Chimney
Connector
Sections
Floor Protection
(See the section "Floor
Protection Requirements"
for more details)
}
Follow the chimney
manufacturer's instructions
and clearances for roof
penetrations. A storm
collar, flashing, and
cathedral-style chimney
support are required
(some require a radiation
shield).
Minimum 15'
Maximum 33'
Stove Clearances
(See the section "Stove
Placement Requirements"
for more details)
Exterior chimneys
are subject to
greater moisture
and creosote
accumulation due
to the lower
temperatures. An
insulated chase
will reduce these
accumulations
(the proper
clearances to the
chimney must be
maintained).
Chimney Cap
(See the section "Chimney
Termination Requirements"
for more details)
Chimney Sections
Minimum Air Space to
Combustibles (See
Chimney Manufacturer's
Instructions - usually 2")
Min. 18"
clearance to
ceiling
Chimney Connector
Sections
Floor Protection
(See "Floor
Protection
Requirements"
for details)
Wall Bands
and
Supports
}
Minimum 15'
Maximum 33'
}
Stove Clearances
(See the section "Stove
Placement Requirements"
for more details)
Follow the chimney
manufacturer's
instructions and
clearances for roof
penetrations. A storm
collar and flashing are
required (some
require a radiation
shield).
Insulated Tee
(with cleanout )
Follow the chimney
manufacturer's
instructions and
clearances for wall
penetrations. A
wall radiation shield
(thimble) is
required.
Optional
insulated
chase
Hearth
Stove
Positive
Connection
NOTE:
Most factory-built
chimney
manufacturers
make stainless
steel chimney
liners, either
flexible or rigid.
This provides a
wide variety of
installation
options. Make
sure to follow the
manufacturer's
instructions for
installation and
support.
NOTE: The entire fireplace and
chimney must be clean, undamaged,
and meet all local building codes
(UBC, etc.). Damage must be
repaired prior to installation. The
chimney must be 15' to 33' tall.
Combustible
Mantle
Min. 18"
Floor Protection
(See the section
"Floor Protection
Requirements"
for more details)
Cap and flashing
prevents water from
entering
The liner must be
stainless steel connector
or flexible vent. Follow
the liner manufacturer's
instructions for installation
and support.
Airtight Insulated
Clean-Out
Remove damper
or wire it open
See the section
"Stove Placement
Requirements" for
minimum clearances
required.
Direct
connections
require installation
of an airtight, noncombustible
block-off plate or
damper adapter.
tile liner. If it does not, the installation
must use a positive connection (full
reline). The entire fireplace and
chimney must be clean, undamaged,
and meet all local building codes (UBC,
etc.). Damage must be repaired prior
to installation. The chimney must be
15' to 33' tall.
Max. 8”
Combustible Mantle
Min. 18"
Stainless steel
chimney connector
must Extend 1' past
the block-off plate or
to the flue liner
Remove damper
or wire it open
Block-off plate or
damper adapter
Clay
Liner
Airtight
Insulated
Clean-Out
Interior or
Exterior
Masonry
Chimney
NOTE:
This type of
installation
requires a UBC
approved
masonry
connector or a
factory built (U.L.
Listed) wall
thimble.
Floor Protection
(See the section "Floor
Protection Requirements"
for more details)
NOTE: The chimney must have a
clay tile liner. If it does not, the
installation must use a positive
connection (full reline). The
entire fireplace and chimney must
be clean, undamaged, and meet
all local building codes (UBC,
etc.). Damage must be repaired
prior to installation. The chimney
must be 15' to 33' tall.
See the section "Stove
Placement Requirements" for
minimum clearances required.
Chimney connector sections
See the section
"Stove Placement
Requirements" for
minimum clearances
required.
Clay Liner
Min. 18"
clearance
to ceiling
This type of
installation requires
a UBC approved
masonry connector
or a factory built
(U.L. Listed) wall
thimble.
Please r ead this entire man ual before you in st all and use you r new
room heater. Failure to follow in s tructions may result in p roperty
damage, bodily injury, or even death. Contact local buildin g or f ire
officials about restrictions and installation inspection requirements
in your area.
Planning The Installation
We suggest that you have an authorized Travis Industries dealer install your stove. If you install the
stove yourself, your authorized dealer should review your plans for installation.
Check with local building officials for any permits required for installation of this stove and notify your
insurance company before proceeding with installation.
Preparation for Installation
•Check for damage to the exterior of the inserts (dents should be reported, scratches can be fixed by
applying touch up paint).
•Check the interior of the firebox (replace cracked firebrick and make sure baffle is in place).
The stove can be lightened by removing the firebricks and baffle. (pg 26) - replace before operation.
Insert Installation Considerations
•This insert is approved for installation into an existing masonry or zero clearance (metal) fireplace.
Depending upon your installation concerns, several options are yours to provide the most desirable
installation. The sections that follow detail the requirements that must be met for a safe installation.
To further help installation, the most common types of installations are explained in table below. Prior
to installing your insert make a detailed plan with dimensions to double-check them against all of the
requirements listed.
Installation TypeConsiderations
Insert with Positive Flue (Full Reline)
(Page 21)
Insert with Direct Connect Flue
(Page 21 and 22)
Insert with Face Seal Connection
(Page 22)
• Utilizes existing masonry or zero clearance fireplace
• Provides best draft
• Easiest to clean
• Utilizes existing masonry or zero clearance fireplace
• Provides good draft
• Requires fireplace block-off plate - see page 18
• Utilizes existing masonry fireplaces with cross section
of 28" to 144" (not approved for zero
clearance fireplaces)
• Provides okay draft
• Easiest to install
• Requires the optional surround panels and insulation
(see "Surround Panels" on page 41).
Surround Panels
•The insert must be installed with surround panels (see page 41).
•The damper ("A") and grate ("B") must be removed (see
the illustration to the right)
•The smoke shelf ("C"), internal baffles ("D"), screen ("E"),
and metal or glass doors ("F") may be removed (if
applicable)
•The masonry lining ("G"), insulation ("H"), and any
structured rigid frame members (metal sides, floor, door
frame, face of the fireplace, etc. – "I") may not be
removed or altered
F
H
C
E
I
B
A
D
G
Drafting Performance
This appliance relies upon natural draft to operate. External forces, such as wind, barometric
pressure, topography, or factors of the home (negative pressure from exhaust fans, chimneys, air
infiltration, etc.), may adversely affect draft. Travis Industries can not be responsible for external
forces leading to less than optimal performance.
Leveling Bolt Installation
Two leveling bolts are included to level the insert if the fireplace has a stepped-up hearth. To install,
raise the rear of the insert up and insert the leveling bolts into the holes in the rear corners of the
insert. Adjust the bolts until they extend the same height as the hearth steps up. After the insert is
installed, fine-tune the leveling bolts to level the insert (see the illustration).
Whenever this appliance is installed with a direct connection a block-off plate, or other noncombustible seal-off device (e.g. damper adapter), will need to be installed. This device is used to
seal the chimney, insuring no smoke enters the home and providing the chimney system with a seal
to promote draft. The directions below detail the steps for construction and installation of a block-off
plate.
1. Determine a location for the block-off plate at the top of the firebox below the damper area (make
it high enough to allow installation of the connection pipe). The location should be level and in an
area where it can be mounted easily. Measure the width at the rear ("A") and front ("B") of the
firebox at the height where the block-off plate will be installed (see the illustration below). Then
measure the depth of the location where the block-off plate will be installed ("C").
NOTE: Most masonry fireplaces have square fireboxes while certain zero-clearance (metal)
fireplaces often have domed firebox tops. This makes zero-clearance block-off plates more
difficult to install. To simplify the procedure, insulation may be used to seal the rounded edges.
2. Make a cardboard template of the measurements, but add a 2" flange to each side. This flange
will be used to mount the block-off plate to the inside of the firebox. Bend the flanges downwards
on the template and place it inside the fireplace. If the template fits correctly in its planned
location, go to the next step. If it does not, make a new template with the appropriate corrections
until it fits correctly.
3. With the template in place, mark the location that is centered in the fireplace and 9 1/4" back from
the fireplace opening. This location approximates the center of the flue when the insert is in place
(a slight offset may occur based upon insert and block-off plate placement). Remove the
template and cut a 6 1/4" diameter hole centered on this mark.
4. Make the block-off plate of 24 gage or thicker steel to match the template. Drill two holes in each
flange for mounting the plate.
5. Mount the block-off plate using masonry screws.
NOTE: Use sheet metal screws on zero-clearance (metal) fireplaces (screws need only be long
enough to penetrate the first layer of metal).
6. Insulate the block-off plate using high-temperature fiberglass insulation (Kaowool® or equivalent)
and furnace cement (allow the cement to dry for at least 24 hours before burning).
7. After placing the appliance and installing the pipe through the block-off plate, use high-
temperature fiberglass insulation and furnace cement to seal any cracks between the pipe and
block-off plate.
Block-Off Plate Template
The center of
the flue is 9 1/4"
back from the
fireplace
opening.
B
C
Firebox
Damper
A
2" Flanges
(for attaching
the block-off
plate)
The center of the flue is 9 1/4" back from the
fireplace opening (6 1/4" in diameter).
Most factory-built
chimney
manufacturers
make stainless
steel chimney
liners, either
flexible or rigid.
This provides a
wide variety of
installation
options. Make
sure to follow the
manufacturer's
instructions for
installation and
support.
Install a non-combustible
cover plate to prevent water
from entering the chimney
NOTE: This installation may be
used with a masonry or zero
clearance fireplace. The
requirements in the section
"Masonry Fireplace Requirements"
or "Zero Clearance Fireplaace
Requirements" must be fulfilled
prior to installation.
Combustible Mantle
Surround Panels
See the section "Insert
Placement Requirements" for
minimum clearances and
hearth required.
Cap (prevents water
from entering)
Flue Liner
The liner must be
stainless steel
connector or flexible
vent. Follow the liner
manufacturer's
insturctions for
installation and
support.
Airtight Insulated
Clean-Out
Remove damper
or wire it open
Insert with
Direct
Connection
(Masonry
Fireplace)
NOTE:
Direct
connections
require installation
of an airtight
block-off plate or
damper adapter
(see "Block-off
Plate Installation"
on page 20).
NOTE: This installation may be
used with a masonry or zero
clearance fireplace. This
illustration depicts a masonry
insert, all requirements in the
section "Masonry Fireplace
Requirements" must be fulfilled
prior to installation.
Direct
connections
require installation
of an airtight
block-off plate or
damper adapter
(see "Block-off
Plate Installation"
on page 20).
NOTE: This installation may be
used with a masonry or zero
clearance fireplace. This
illustration depicts a zero
clearance insert, all requirements
in the section "Zero Clearance
Fireplace Requirements" must be
fulfilled prior to installation.
Combustible Mantle
Surround Panels
See the section
"Insert Placement
Requirements" for
minimum clearances
and hearth required.
Optional
Telescoping Legs
Stainless steel
chimney connector
must Extend 1' past
the block-off plate.
Damper must
be removed
Block-off plate or
damper adapter
Z.C. (Metal) firebox
No modification to the firebox
of the z.c. fireplace is allowed.
Insert with
Face Seal
Connection
NOTE:
Face seal
connections
require installation
of the surround
panels and
insulation (see the
"Surround Panel
Installation" on
page 41).
NOTE: This installation may be
used with a masonry fireplace
only. The requirements in the
section "Masonry Fireplace
Requirements" must be fulfilled
prior to installation.
Flue
Liner
Combustible Mantle
Surround Panels with
insulation (see "Surround
Panels" installation
instructions in the back of
the manual)
See the section "Insert
Placement Requirements"
for minimum clearances
and hearth required.
NOTE: It is
recommended your
chimney have a
minimum 28 and a
maximum of 144
square inch cross-
sectional area to use a
face seal connection,
otherwise your
chimney maynot have
sufficient draw for the
fireplace insert to
operate correctly.
Airtight Insulated
Clean-Out
Remove damper
or wire it open
Travis Industries935081314020327
Operating Your Appliance23
Safety Notice:
If this appliance is not properly installed, a house fire may result. For your safety, follow the installation
directions. Contact local building or fire officials about restrictions and installation inspection
requirements in your area.
Read and follow all of the warnings on pages 4 and 5 of this manual.
Before Your First Fire
Verify the Installation
Before starting the stove, verify that the stove is properly installed and all of the requirements in this
manual have been followed.
Keep all flammable materials 36" away from the front of the stove (drapes, furniture, clothing, etc.).
Curing the Paint
This heater uses a heat-activated paint that will emit some fumes
while starting the first fire. Open doors and windows to the room
to vent these fumes. This typically lasts two to four hours. You
may also notice oil burning off of the interior of the heater. This
rust-stopping agent will soon dissipate.
Door Gasket - The door gasket might adhere to the paint on
the front of the heater. Leave the door slightly ajar for the first fire
and be careful when opening the door after the first fire.
2 to 4 hours
Over-Firing the Stove
This stove was designed to operate at a high temperature. But due to differences in vent
configuration, fuel, and draft, this appliance can be operated at an excessive temperature. If the
stove top or other area starts to glow red, you are over-firing the stove. Shut the air control down to
low and allow the stove to cool before proceeding.
Opening the Door
Rotate
the door
handle.
The door becomes hot during use. Use a glove to open the door if the handle is hot.
To prevent smoke from entering the room, open the door a small amount and let air enter the firebox.
This stabilizes the air flow before opening the door completely.
Swing
the door
open.
Travis Industries935081314020327
24Operating Your Appliance
Starting a Fire
Since the dawn of time man has debated the best way to start a fire. Some use the boy-scout "teepee", some prefer the "tic-tac-toe" stack. Either way, review the hints and warnings below to ensure
proper fire starting.
•Make sure the air control is pushed in. If additional air is needed, open the doors 1/4" during the first
five minutes of start-up.
Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start
or "freshen up" a fire in this stove. Keep all such liquids well away from the stove while it is in use.
If using a firestarter, use only products specifically designed for stoves - follow the manufacturer's
instructions carefully.
If the smoke does not pass up the chimney, ball up one sheet of newspaper, place it in the center of the
grate and light it. This should start the chimney drafting (this eliminates "cold air blockage").
Use plenty of kindling to ensure the stove reaches a proper temperature. Once the kindling is burning
rapidly, place a few larger pieces of wood onto the fire.
Travis Industries935081314020327
Operating Your Appliance25
Adjusting the Burn Rate
Use the air control slider to control the burn rate of the stove. See the illustration below for details.
Use the air control to
change the burn rate.
Low Burn
(air control closed)
Approximate Air
Control Settings:
High Burn
(air control open)
Overnight Burn..............Fully out to 9/32" pushed in
Medium Burn.................. 9/32" to 5/16" pushed in
Medium High Burn........ 5/16" to 7/16" pushed in
High Burn........................ 7/16" to fully pushed in
The air control becomes hot during operation - use gloves or a tool to prevent burns.
The air control may take several minutes to influence the burn rate. When making adjustments, you may
wish to let the stove burn for 10 minutes to gauge performance.
Ash Removal
Ashes should be placed in a metal container with a tight fitting lid. The closed container of ashes
should be placed on a noncombustible floor or on the ground, away from all combustible
ASHES
Travis Industries935081314020327
materials, pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally
dispersed, they should be retained in the closed container until all cinders have thoroughly
cooled.
26Operating Your Appliance
Optional Blower Operation
The blower will turn on once the stove is up to temperature. This is typically 15 to 30 minutes after
starting the fire. Follow the directions below to alter the blower speed.
OFF
Turn the dial all the way counterclockwise until it clicks off.
OFF
HI
LO
BLOWER
CONTROL
The high position is all the way counterclockwise,
HIGH
without clicking off.
OFF
HI
LO
BLOWER
CONTROL
LOW
Turn the dial all the
way clockwise.
OFF
HI
LO
BLOWER
CONTROL
The blower may be used to affect heat output (i.e.: to reduce heat output, turn the blower down).
Route the power cord in a location where it will not come in contact with the appliance or become hot.
Re-Loading the Stove
Follow the directions below to minimize smoke spillage while re-loading the stove.
1Push the air control all the way in (high burn).
2Open the door slightly. Let the airflow inside the firebox to stabilize before opening the doors fully.
3Load wood onto the fire.
Overnight Burn
This stove is large enough to accommodate burn times up to eight hours. Follow the steps below to
achieve an overnight burn.
1Move the air control to high burn and let the stove become hot (burn for approximately 15 minutes).
2Load as much wood as possible. Use large pieces if possible.
3Let the stove burn on high for 15 minutes to keep the stove hot, then turn the air control to low.
4In the morning the stove should still be hot, with embers in the coal bed. Stir the coals and load small
pieces of wood to re-ignite the fire, if desired.
Differences if chimney height and draft may lower overall burn times.
Normal Operating Sounds
Creaks and Clicks:
The 3/16" and 5/16" steel may creak or click when
the stove heats up and cools down - this is normal.
Blower Sounds:
The blower will make a slight "humm" as it
pushes air through the stove.
Hint:
Make sure the leveling bolts on legs are extended preventing the hearth from amplifying any vibrations.
Travis Industries935081314020327
Operating Your Appliance27
W
W
Hints for Burning
•Get the appliance hot before adjusting to low burn
•Use smaller pieces of wood during start-up and high burns to increase temperature
•Use larger pieces of wood for overnight or sustained burns
•Stack the wood tightly together to establish a longer burn
•Leave a bed of ashes (1/2" deep) to allow for longer burns
•Be considerate of neighbors & the environment: burn dry wood only
•Burn small, intense fires instead of large, slow burning fires when possible
•Learn your appliance's operating characteristics to obtain optimum performance
Selecting Wood
Dry Wood is Key
et
ood
Dry
Wood
Dry wood burns hot, emits
less smoke and creates
less creosote.
Leads
To
Testing Wood
Moisture
Split wood stored in a dry
area will be fully dry within
a year. This insures dry
wood. If purchasing wood
for immediate use, test the
wood with a moisture
meter. Some experienced
wood burners can measure
wood moisture by knocking
pieces together and
listening for a clear "knock"
and not a "thud".
Less
Heat
Leads
To
More Smoke
and Creostoe
More
Heat
Less Smoke
and Creostoe
Why Dry Wood is Key
Wet wood, when burned, must release water stored within the wood. This cools the fire, creates
creosote, and hampers a complete burn. Ask any experienced wood burner and he or she will agree:
dry wood is crucial to good performance.
Leads
To
Leads
To
Wood Cutting and Storage
Cut wood to length and
chop into quarters.
Store the wood off the ground in a
covered area. Allow for airflow
around the wood to dry the wood.
Air Flow
Air Flow
Air Flow
Travis Industries935081314020327
28Operating Your Appliance
Troubleshooting
ProblemPossible Cause
Smoke Enters Room
During Start-Up
Kindling Does Not Start Fire Smolders
Smoke Enters Room
While Re-Loading
Stove Does Not Burn Hot
Enough
•Cold Air Blockage - burn a piece of newspaper to
establish a draft.
•Close the doors - if the flame is not getting enough air,
first make sure the air control is open (all the way in).
If additional air is needed, a small crack in the door is
all that is needed.
•Cold Air Blockage - burn a piece of newspaper to
establish a draft.
•Not enough starter paper - use additional newspaper if
necessary.
•Not enough air - first make sure the air control is open
(all the way in). If additional air is needed, a small
crack in the door is all that is needed.
•Let the air stabilize before fully opening the door. Push
the air control in before opening the door. Then open
the door approximately 1 inch. Let air go into the
firebox for a few seconds. Once the smoke appears to
be flowing up the chimney consistently, open the door.
•Insufficient Draft - Chimney height and outside
conditions can negatively affect draft. In these cases a
small amount of smoke may enter the home. Adding
more pipe or a draft-inducing cap may help.
•Wood is Wet - see the section "Selecting Wood" on
page 27 for details on wood.
•Insufficient Draft - Chimney height and outside
conditions can negatively affect draft. In these cases
the fire may burn slowly. Adding more pipe or a draftinducing cap may help.
•Air Control is Not Wide Open - Make sure the air
control is all the way in. Slide the control back and
forth to insure the control is not stuck.
Blower Does Not Run
Stove Does Not Burn
Long Enough
•Stove is Not Up to Temperature - This is normal. The
blower will come on when the stove is hot - usually 15
to 30 minutes.
•Electricity is Cut to the Blower - Check the household
breaker or fuse to make sure it is operable.
•This appliance burns for up to 8 hours. Depending
upon wood, draft, and other factors, the burn time may
be shorter. Make sure the doors are sealing and not
allowing air into the firebox - See the section "Door and
Glass Inspection" on page 30 for details.
•Check the ash bed for coals. Often, coals are still
glowing under a slight bed of flyash. By raking these
into a pile you can re-start your stove quickly.
Travis Industries935081314020327
Maintaining Your Appliance29
Failure to properly maintain and inspect your appliance may reduce the performance and life of the
appliance, void your warranty, and create a fire hazard.
Daily Maintenance (while stove is in use)
Remove Ash (if necessary)
Ash removal is not required once it builds up. 1/2" to 1" of ash may be desirable because it slows the
burn rate. Generally, remove ash once it has built up over 1". Follow the directions below to remove
ash.
1Let the stove cool completely (at least two hours after the last coal has extinguished).
2Place a cloth or cardboard protector over the hearth to catch ash and protect against
scratching.
3Open the doors and scoop the ash into a metal container with a tight fitting lid. The
closed container of ashes should be placed on a noncombustible floor or on the ground,
away from all combustible materials, pending final disposal.
Improperly disposed ashes lead to fires. Hot ashes placed in cardboard boxes, dumped in back yards,
or stored in garages, are recipes for disaster.
Wood-burning stoves are inherently dirty. During cleaning have a vacuum ready to catch spilled ash
(make sure ash is entirely extinguished).
ASHES
There are vacuum cleaners specifically made to remove ash (even if the ash is warm). Contact your
dealer for details.
Clean the Glass (if necessary)
This appliance has an airwash to keep the glass clean. However, burning un-seasoned wood or
burning on lower burn rates leads to dirtier glass (especially on the sides). Clean the glass by
following the directions below.
Allow the stove to fully cool. Apply glass
cleaner or soapy water to the inside of
the glass. Wipe with newspaper or a
paper towel.
For Stubborn Creosote:
Dip newspaper or a paper towel in cool
ashes and wipe it on the glass. The ash
acts as a light abrasive.
The glass will develop a very slight haze over time. This is normal and will not affect viewing of the fire.
Travis Industries935081314020327
30Maintaining Your Appliance
Monthly Maintenance (while appliance is in use)
Make sure the appliance has fully cooled prior to conducting service.
Door and Glass Inspection
The door must form an air-tight seal to the firebox for the stove to work correctly. Inspect the door
gasket to make sure it forms an air-tight seal to the firebox.
The door can be lifted off the hinges if extensive repairs are conducted.
High-Temperature anti-sieze
may be used on the door
hinges to eliminate squeaks.
If the glass is damaged, replace
it - see “Replacement Parts” for
details.
Use wood stove gasket
cement to re-adhere
loose gasket.
Severely frayed or thread-bare
gasket should be replaced.
The door latch should pull the door against the face of the stove (but not so tight as to not allow full
handle rotation). If the latch requires adjustment, follow the directions below.
Side View of Door Handle
Door Cam
Washers
Door Frame
Door
Handle
Use a 9/16"
socket wrench to
remove this nut.
Exploded View
Door Cam Adjustment:
To tighten, remove
a washer from the
inside of the door
frame. To loosen,
place an additional
washers on the
inside of the door
frame or loosen
the nut 1/2 turn.
Creosote - Formation and Need for Removal
When wood is burned slowly, it produces tar and other organic vapors, which combine with expelled
moisture to form creosote. The creosote vapors condense in the relatively cool chimney flue of a slowburning fire. As a result, creosote residue accumulates on the flue lining. When ignited, this creosote
makes an extremely hot fire. The chimney and chimney connector should be inspected at least once
every two months during the heating season to determine if a creosote buildup has occurred. If
creosote has accumulated, it should be removed to reduce the risk of a chimney fire.
If you are not certain of creosote inspection, contact your dealer or local chimney sweep for a full
inspection. Excess creosote buildup may cause a chimney fire, that may result in property damage,
injury, or death.
Travis Industries935081314020327
Maintaining Your Appliance31
Yearly Maintenance
Make sure the appliance has fully cooled prior to conducting service.
Touch Up Paint
Included with the owner's pack of this appliance is a can of Stove-Brite®
paint. To touch up nicks or dulled paint, apply the paint while the
appliance is cool. Sand rusted or damaged areas before preparation (use
120 grit sandpaper). Clean and dry the area to prepare the surface. Wait
at least one hour before starting the appliance. The touched up area will
appear darker than the surrounding paint until it cures from heat. Curing
will give off some fumes while curing – open windows to ventilate.
Cleaning the Air Duct and Blower (if applicable)
Use a vacuum to clean the air ducts (channels). This prevents dust from burning and creating odors.
The optional blower should be vacuumed every year to remove any buildup of dust, lint, etc.
Touch-Up
Pai nt
BOTTOM OF
STOVE
Use a vacuum cleaner to remove any
buildup on the screens of the blower.
Firebrick and Baffle Inspection
Use the illustration on page 33 as a reference for checking the following items. Make sure the
appliance is cool before proceeding.
Baffle Firebricks - check the bricks along the ceiling of the firebox to make sure they are intact and
have no gaps between them. Slide the bricks to eliminate any gaps.
Baffle Supports - make sure the front and back baffle supports in are place and not degraded. Slight
scaling or rusting of the metal is normal.
Secondary Air Tubes - Check the two air tubes and collars to make sure they are intact and not
severely deteriorated. Slight scaling or rusting of the metal is normal. Make sure the push pins hold
the air tubes in place.
Floor and Wall Firebricks - replace any severely damaged firebrick along the side or floor of the
firebox.
Travis Industries935081314020327
32Maintaining Your Appliance
Door Parts
7
1
2
3
4
8
5
6
9
10
NOTE: Attach the glass gasket
to the perimeter of the glass.
NOTE: Attach the door
gasket to the door retainer.
ID #DescriptionQtyPart #ID #DescriptionQtyPart #
1Door Shell - Brass
Door Shell - Black
3Glass Gasket - Channel
3/4" x 70"
5Gasket Cement1999004096Door Gasket199900407
7Door Handle (w spring)1999004138Spring199300100
9Washers210Cam199900417
11Nut (w handle & cam)19990041012Door Retainer Screws1099300215
199300211
99300217
1999004054Door Retainer199300214
2Glass (15-3/8" x 8-7/8")199400100
5/16" Nutdriver
12
9/16" Wrench
11
Replacing the Glass
The glass must not contact the door retainer or door shell directly. The glass gasket insulates the glass
to prevent cracking. Do not over-tighten the door retainer.
The glass gasket attaches to the perimeter of the glass. Remove the screws and door retainer to access
the glass. When installing, do not over-tighten the screws.
Replacing the Door Gasket
The door gasket inserts into the outer groove of the door retainer. Stove gasket cement holds it in place.
Before installing, remove any residual cement. Lay the gasket in place (start at the lower left corner) and
cut off any excess gasket (do not stretch the gasket. The cement fully cures with heat from the stove.
You may need to open and close the door repeatedly to get the gasket to seat fully.
Replacing the Door Handle
The door handle consists of several components. See the illustration above for a component list. For
details on adjusting the door see page 30.Error! Reference source not found.
Travis Industries935081314020327
Maintaining Your Appliance33
Firebox Parts
5
5
5
2
3
5
5
5
5
5
5
5
7
4
6
1
ID #DescriptionQtyPart #ID #DescriptionQtyPart #
1Baffle Support "S" Bar1999002942Air Tube with Sleeve398900232
3Air Tube Push Pins6989003534Air Tube Retainer Sleeve398900356
5Brick - 9" x 4.5" un-cut1698900102
(qty of 9)
7Brick - 9" x 1.375"299900126
(notate size)
6Brick - 9" x 2.5" (cut)299900126
(notate size)
Floor and Side Firebrick Removal & Replacement
Do not pry firebrick - they chip and crack easily. Remove the floor firebricks first. The
side firebrick are removed later because they are pinned in place by the floor firebrick. Clean the
firebox prior to replacing the firebrick.
Travis Industries935081314020327
34Maintaining Your Appliance
Air Tube Removal & Replacement
All three air tubes are identical.
Air Tube Collar
Air Tube
Push Pin
Remove the left pin on the air tube collar
a
(it may be a roll pin or push pin).
Roll Pin
Slide the air tube to the left, swing it
b
down and remove from the firebox.
Baffle Removal & Replacement
The baffle is held up by the front air tube. Make sure to support the baffle after removing the air tubes.
1Lift the four baffle firebricks then lift the baffle deflector up and over its resting postion.
2Slide the bricks forward and tilt them downwards to remove.
Travis Industries935081314020327
Warranty35
To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed warranty card and mail it within ten (10) days of the
appliance purchase date to: TRAVIS INDUSTRIES, INC., 10850 117th Place N.E., Kirkland, Washington 98033. TRAVIS INDUSTRIES, INC.
warrants this appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and
workmanship to the original purchaser from the date of purchase as follows:
Years 1 & 2 - COVERAGE: PARTS & LABOR
Firebox Assembly:
Firebox, Baffle Supports, Air Tubes, Air Channels,
Convection Chamber
Door Assembly:
Solid Brass or Cast Door, Latch Assembly, Glass Retainers
Air Control Assembly
Slider Plate, Pressure Plate
Exclusions:Paint, Gasketing
Years 3 Through 5 - COVERAGE: PARTS & LABOR
Firebox Assembly:
Firebox, Baffle Supports, Air Tubes, Air Channels,
Convection Chamber
Solid Brass or Cast Door, Latch Assembly, Glass Retainers
Door Assembly:
Solid Brass or Cast Door, Latch Assembly, Glass Retainers
Re-Installation Allowance
In cases where heater must be removed from home for
repairs, a partial cost of re-installation is covered (preauthorization required)
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair
done at factory is covered.
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair
done at factory is covered.
Air Control Assembly
Slider Plate, Pressure Plate
CONDITIONS & EXCLUSIONS
1. This new appliance must be installed by a qualified installer. It must be installed, operated, and maintained at all times in accordance with the instructions in
the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized Travis dealer.
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered
under warranty. Over-firing (operation where the steel may glow red) of this appliance can cause serious damage and will nullify this warranty.
4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the
installation of this product. If in doubt as to the extent of this warranty, contact your authorized Travis retailer before installation.
5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills
or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6. This Warranty is void if:
a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited
to, improper chimney/venting installation.
7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration
or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit,
alteration, or act of God.
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, chipped or cracked
firebrick, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, or the use of fuel other than that for which
the unit is configured (use cord wood only).
9. Damage to brass surfaces caused by fingerprints, scratches, melted items, or other external sources left on the brass surfaces from the use of abrasive
cleaners is not covered in this warranty.
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or
consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Travis appliance without the
express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
12. Any statement or representation of Travis products and their performance contained in Travis advertising, packaging literature, or printed material is not part of
this 7 year warranty.
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial
purposes, it is excluded from this warranty.
14. No dealer, distributor, or similar person has the authority to represent or warrant Travis products beyond the terms contained within this warranty. TRAVIS
INDUSTRIES, INC. assumes no liability for such warranties or representations.
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
17. This 7 year warranty is the only warranty supplied by Travis Industries, Inc., the manufacturer of the appliance. All other warranties, whether express or
implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the warranties set forth herein.
IF WARRANTY SERVICE IS NEEDED:
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your Travis dealer WITHIN 30 DAYS, giving them proof of
purchase, the purchase date, and the model name and serial number.
2. Travis Industries has the option of either repairing or replacing the defective component.
3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the
dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your
appliance. At that time, you may be asked to ship your appliance, freight charges prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC.,
at its option, will repair or replace, free of charge, your appliance if it is found to be defective in material or workmanship within the time frame stated
within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC.,
to your regional distributor, or dealership.
4. Check with your dealer in advance for any costs to you when arranging a warranty call. Dealers may require you to pay a service or trip charges for any
warranty work. This charge can vary from store to store.
Travis Industries935081314020327
36Listing Label
CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT
INSTALLATION AND RESTRICTIONS IN YOUR AREA.
ROOM HEATER SOLID FUEL TYPE APPLIANCE ALSO FOR USE IN MOBILE HOMES
SUITABLE FOR USE IN FACTORY-BUILT (Z.C.) FIREPLACES AND MASONRY FIREPLACES.
PREVENT HOUSE FIRES - Install and use only in accordance with the manufacturer’s installation and operating instructions. Contact your local building or fire officials about restrictions and installation inspection
in your area. Refer to local building codes and manufacturer’s instructions for precautions required for passing a chimney through a combustible wall or ceiling. Do not run a chimney connector through a com-
bustible wall or ceiling. Do not connect this unit to a chimney flue serving another appliance. Clearances may be reduced by methods specified in NFPA 211, listed wall shields, pipe shields, or other means
approved by local building or fire officials. Inspect and clean chimney frequently, under certain conditions of use creosote build up may occur rapidly. Do not overfire. If heater glows, you are overfiring. Maintain
36” front clearances to all furnishings and other combustible materials. Do not use grate or elevate fire, build wood fire directly on hearth. Operate only with door closed.
OPTIONAL EQUIPMENT: Front or rear blower (electrical rating: 115V, 60 Hz., 1.8 Amps)
Replace glass only with LOPI supplied NEOCERAM ceramic glass (5mm).
Do not route power cord under or in front of appliance.
DO NOT REMOVE THIS LABEL
• DURAVENT model DVL with DURA-PLUS chimney
• AMERI-TEC model DCC with model HS chimney
• SECURITY model DP with SECURITY model ASHT or
S2100 chimney
• GSW model Super Chimney Twenty-One connected directly to appliance
• SELKIRK METALBESTOS model DS connector with model SSII chimney
• DURAVENT Model DVL with DURA-TECH chimney
MODEL:
ANSWER
(ANSWER-NT)
TESTED TO UL 1482 AND APPLICABLE SECTIONS OF UL 127, 737 AND 907.
FOR USE WITH SOLID WOOD FUEL ONLY
SERIAL
NUMBER
FREESTANDING INSTALLATION
CLEARANCES AND
FLOOR PROTECTION
REQUIREMENTS:
A. SIDEWALL TO UNIT
B. BACKWALL TO UNIT
C. CORNERWALL TO UNIT
D. SIDEWALL TO CONNECTOR
E. BACKWALL TO CONNECTOR
F.CORNERWALL TO CONNECTOR
STANDARD RESIDENTIAL
INSTALLATION (SINGLEWALL
CONNECTOR)
18”
16.5”
10”
27”
19.5”
19.5”
MOBILE HOME, ALCOVE AND
REDUCED CLEARANCE INSTALLATIONS
(REQUIRES DOUBLE WALL CONNECTOR)
13”
9”
7.5”
21.5”
11.5”
16.5”
STOVE
FLOOR PROTECTOR
6"
MIN.
6" MIN.
16" MIN.
45˚
STOVE
ADJACENT WALL
ADJACENT WALL
F
C
STOVE
BACKWALL
SIDEWALL
E
D
B
A
MINIMUM CLEARANCES TO COMBUSTIBLES:
COMBUSTIBLE FACING
MANTEL
HEARTH EXTENSION
INSERT
COMBUSTIBLE SIDEWALL
NON-COMBUSTIBLE
FIREPLACE FACING
AB
C
D
F
E
LISTED FIREPLACE INSERT FOR INSTALLATION INTO A FACTORY-
BUILT (Z.C.) FIREPLACE OR MASONRY FIREPLACE
Masonry fireplace installation requirements, install with facing shroud plates, do
not remove firebrick or mortar from masonry fireplace, install with or without a
direct flue connection.
Factory-Built (Z.C.) Fireplace installations require a minimum 24” starter section
directly connected to the fireplace chimney or a full re-line. Factory-Built (Z.C.)
Fireplace chimney must have a minimum cross-sectional area of 28.85”. The
Factory-Built (Z.C.) Fireplace damper and control must be removed, or secured in
the open position. For minimum Factory-Built (Z.C.) Fireplace firebox size, see
tion must be 3/8” minimum non-combustible material or equivalent, extending 16”
in front of insert and 8” to both sides. A metal deflector plate must be installed if
the flue collar is not completely behind the lintel plate of the Factory-Built (Z.C.)
Fireplace openings.
REPORT #028-S-47-4
10850 117th Pl. N.E. Kirkland, WA 98033
Manufactured By:
STANDARD RESIDENTIAL FREESTANDING INSTALLATIONS REQUIRE: 6” diameter, minimum 24 MSG black or 25 MSG
blued steel connector, with listed UL-103 HT factory-built chimney, suitable for use with solid fuels or masonry chimney.
Pedestal or legs are required.
ALCOVE INSTALLATIONS REQUIRE: One of the Listed doublewall connectors listed below. Pedestal or legs are required.
Maximum alcove depth 48”, minimum alcove height 84”.
MOBILE HOME AND REDUCED CLEARANCE INSTALLATIONS REQUIRE: One of the Listed doublewall connectors listed
below. In addition, mobile home installations require outside air - use the Lopi Answer optional pedestal or outside air boot.
Pedestal or legs are required.
DATE OF
MANUFACTURE
2002
2003
2004
Jan.
Feb.
Mar.
Apr.
May
June
July
Aug.
Sep.
Oct.
Nov.
Dec.
U.S. ENVIRONMENTAL PROTECTION AGENCY
Certified to comply with July 1990 particulate
emission standards.
0240 (IGN)
Minimum Clearance toMasonryFactory-Built
Combustibles and HearthFireplace(Z.C.) Fireplace
RequirementsInstallationsInstallations
A.13”30”
B.9.5”12”
C.12”12”
With ShieldN/AN/A
D.15.5”24”
With ShieldN/AN/A
Hearth Extension Front16”16”
Hearth Extension to Sides8”8”
Travis Industries935081314020327
Optional Equipment37
A
Stove Leg Installation (Brass # 99200500, Cast Black # 99200800, Black Steel # 99200100)
Raise the stove 8" (use lumber). Attach each leg following the instructions below.
Attach each leg to the stove by
inserting a bolt and washer through the
hole or slot in the leg and into the
threaded hole on the stove.
These rubber-tipped bolts are for leveling the stove.
Make sure they contact the floor. Do not adjust
with weight on the legs, the rubber tips may tear.
Pedestal (Part # 99200106)
IIf using outside air with the pedestal, follow the directions below under "Using Outside Air with the
Pedestal" prior to installing the pedestal.
Use a 9/16" wrench to attach the two
pedestal bolts to the bottom of the stove.
9/16" Socket Wrench
The screen, insulation, cover plate,
and staples are used for outside
air.
Stove
9/16" Socket Wrench
The lag bolts
and washers
may be inserted
through the
holes in the
base of the
pedestal to
anchor the
pedestal to the
floor.
A
23-5/8”
Pedestal
16-1/4”
NOTE: when attached, the
stove front is flush with the
front of the pedestal.
Using Outside Air with the Pedestal
Before installing, check the section "Outside Air Requirements" on page 11 for installation concerns.
1. Determine the location of the outside air hole penetrating the floor (& hearth). The illustration
above details the size of pedestal and its location in relation to the stove. The hole may be cut
anywhere underneath the pedestal, as long as it is not within 2" of the outside perimeter of the
pedestal, is at least 16 square inches in area, and does not interfere with structural members of
the home. Place the rodent screen over the hole (above or below) and secure with staples.
Travis Industries935081314020327
38Optional Equipment
2. Lift the stove and place a piece of wood along one side to keep it elevated. Use a screwdriver to
pry out the forward knock-out underneath the stove (it is 4" wide and 2" deep).
3. Attach the stove to the pedestal with the included bolts. Tuck the included insulation underneath
the side edges of pedestal to seal off any air from entering underneath the pedestal.
4. Attach the cover plate to the front of the stove. Remove the two screws that hold the piece that
fits over the air control rod in place. Slide the air control plate in place underneath the air control
rod. Replace the piece removed from the cover plate. The cover plate should form an air-tight
seal against the air control portion of the stove (see the illustration below).
Remove the two screws on the
cover plate to remove the piece that
fits over the air control rod. Then
replace the piece when the cover
plate is in place.
The cover plate has a clip which attaches
it underneath the air control.
Air Control Rod
Travis Industries935081314020327
Optional Equipment39
Rear Blower Installation (Part number 99000138)
The rear blower improves heat transfer by pushing heated air through the convection channel.
Operating instructions are described in the section "Blower Operation" on page Error! Bookmarknot defined..
1The stove should be in place with the legs installed prior to installing the rear blower.
2Follow the directions below to install the thermodisk.
These wires pass
through the left side
convection channel.
Thermodisk
Assembly
Bend metal up or down
here to create a snug fit
3Install the wire clip following the directions below.
Use a screwdriver to
pry out the knock-out.
Slide the wire clip
over the edge of the
strip of metal between
the two knock-outs.
Wire Clip
Snap Disk
Wires
4Attach the blower following the directions below.
b
Air
Control
Rod
Insert the thermodisk
assembly 4" to 5" inside
the convection channel.
Feed the two snap disk wires into
the eye of the wire clip. Remove
all slack from the wire, making
sure not to dislodge the snap disk.
Pinch the eye of the wire clip to
secure the wires.
WARNING:
To prevent electrical shock, the
wires must be secured so they do
not contact the firebox above the
convection channel.
The blower attaches to the stove with the three
included screws. Use a 3/8” socket driver or wrench.
3/8" Nutdriver
NOTE:
Prior to attaching the blower,
tuck all excess wire into the
area inside the blower.
Attach the quick-connects
leading from the snap disk to the
a
quick-connects from the blower
(orientation does not matter).
Plug the power cord into a 110 V. outlet after installing the
c
blower.
Travis Industries935081314020327
40Optional Equipment
Outside Air Boot Installation (Part number 99200134)
The outside air boot routes outside air to the stove for combustion. Refer to the section "Outside Air
Requirements" on page Error! Bookmark not defined. for installation concerns. The directions
below detail installation.
1Install the cover plate following the directions below (use the cover plate that is 6-1/2" wide).
Remove the two screws on the
cover plate to remove the piece that
fits over the air control rod. Then
replace the piece when the cover
plate is in place.
The cover plate has a clip which attaches
it underneath the air control.
2Refer to the illustration on the following page to determine the location and size of the hole
penetrating the floor and. Cut the hole prior to locating the stove.
3Attach gasket to the bottom edge of the lower air boot section (near the screen). Attach gasket
on top of the flanges on the upper air boot section. Slide the two sections together with both
seams facing the rear (do not attach the two sections at this time).
4Follow the directions below for attaching the upper section of the air boot (with gasket) to the
stove.
5Slide the lower section down until it contacts the hearth. Attach the two sections together
following the directions below
Air Control Rod
Attach the included
gasket to all four top
edges of the air boot.
Attach gasket to the bottom
edge of the air boot.
Bottom of Stove
8-7/8”
Floor (and hearth)
Attach the air boot with
the two screws included
with the kit.
Use the included screws to attach
the two telescoping portions of air
boot together. The included drill bit
5-1/8”
should be used to drill the hole.
Make sure the air boot is expanded
to the correct size before drilling.
9/64” Drill Bit
The hole in the floor (and hearth)
must be a minimum 16 square
inches. It should be 1/2” smaller
than the footprint of the air boot in
each dimension to allow for the
gasket to seal.
Use a
screwdriver to
pry out the
knock-out.
1/4" Nutdriver
5/16" Nutdriver
Travis Industries935081314020327
Optional Equipment41
Surround Panels (see part #'s below)
Rectangular Panels:
Surround Panel SizeSize on Appliance (Including Trim)PART #
8"40 1/8" width by 28 1/4" height99300106
10"44 1/8" width by 30 1/4" height99300107
Arched Panels (Part # 99300108)
40-1/4”
31-3/4”
24”
28-3/4”
26-3/4”
25-1/4”
23-1/2”
Radius = 40-3/4”
INSTALLATION INSTRUCTIONS
1. With the insert 12” from the fireplace, install the side surround panels (see the directions
below).
a
b
Pry the button plugs
from both sides of the
insert. Pre-thread the
holes on the insert with
the screws included in
the surround panel kit
(both sides).
Standard
Screwdriver
Attach the side
surround panels
with the included
screws.
5/16" Nutdriver
2. Adjust the position of the side panels so they are: 1) aligned with the top of the insert; 2)
both the same distance back from the front of the insert; 3) perpendicular to the floor (use
the top panel, if necessary, to judge alignment). Tighten the screws that hold the side
panels in place.
Travis Industries935081314020327
42Optional Equipment
3. Place the insert into the fireplace and connect the flue (if using a positive or direct
connection). Install the top panel and trim following the directions below.
Top Trim
Tighten the set screws from the
back side with a small standard
Top
Panel
b
screwdriver
Top Trim
a
Install the top panel so the two
tabs insert into the joggle clips on
the top panel.
"L" Bracket
Right
Side
Trim
Double-Back
Tape
Construct the panel trim. Insert one leg of
each "L" bracket into the top and side trim
piece. Align the trim to form a precise corner,
then tighten the two set screws with a small
standard screwdriver. Slide the trim over the
panels. Attach a piece of included doubleback tape to the bottom of each side trim to
keep it from flaring at the bottom.
"L" Bracket
Right Side
Trim
Insulation Installation (required for face seal installations only)
1.With the insert drawn 6" from the fireplace, glue the insulation strip included with the
surround panel kit to the back of the panels using RTV silicon or stove gasket cement.
The insulation should be installed so it overlaps the fireplace opening to form a seal
between the panels and the fireplace face. Let the silicon or cement dry.
2.Push the insert into the fireplace, allowing the insulation to form a seal between the
panels and the fireplace. Use a screwdriver to tuck any exposed insulation behind the
panels.
Travis Industries935081314020327
Optional Equipment43
Front Blower (part # 99000128)
TO SWITCH THE POWER CORD TO THE LEFT SIDE:
Use a pair of pliers to disconnect the strain relief which holds the power cord in place. With the power
cord slackened, the molex connectors that attach the power cord to the blower assembly may be
disconnected. Pry the button plug from the left side of the blower assembly and insert it into the hole
on the right side. Pull the left side molex connector out from behind the deflection plate and cut the
nylon tie that holds the wire back. Insert the molex connector on the power cord through the hole on
the left side of the blower assembly and attach it to the left side molex connector. Route the wire
directly behind the blower cage. Place the strain relief over the power cord (it should be in the same
location on the power cord that it was before – approximately 2" from where the wires split). Insert
the strain relief into the hole on the left side until the strain relief locks in place. Make sure the power
cord, wires, or molex assembly do not protrude into the opening of the blower.
The wires tuck in here, directly
behind the blower cage.
Left Side of
Blower
Assembly
Remove the strain relief by
squeezing it from the top and bottom
with a pair of slip-joint pliers.
Disconnect the molex plug inside the
blower assembly. Remove the power
cord by pulling it out of the hole
exposed by removing the strain relief.
Remove the button plug from the
left side and insert it into the hole
on the right side.
INSTALLATION INSTRUCTIONS
1. Remove the two screws above the air control and beneath the ashlip. Place the blower assembly
underneath the ashlip and replace the two screws removed. Before tightening the screws with a
3/8" nutdriver, lift the blower up so it tucks underneath the ashlip.
Remove the two screws here
3/8" Nutdriver
Use a 3/8" nutdriver to replace the two screws
and hold the front blower to the appliance.
Control Box
2. Plug the power cord running from the control box into a grounded 110 volt electrical outlet.
Plug the
blower into a
110 volt
grounded
outlet.
Travis Industries935081314020327
44Index
Air Control....................................................25
Air Tube Part Number ....................................33
Air Tube Removal & Replacement ....................34