WARNING:If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
-Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
-Installation and service must be performed by a qualified installer, service agency or the
gas supplier.
This appliance may be installed in an aftermarket permanently located, manufactured home (USA only)
or mobile home, where not prohibited by local codes.
This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion kit is
supplied with the appliance.
OMNI-Test Laboratories, Inc.
Beaverton, Oregon
Report # 028-F-84-5
ANSI Z21.88b-2003
Owner's Manual
Copyright 2007, T.I. $10.00 100-01196_000 4071130
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
2Introduction
Introduction
We welcome you as a new owner of a 864 ST gas fireplace. This manual details operation and
maintenance of this fireplace. Please familiarize yourself with the Owner's Manual before
operating your heater and save the manual for future reference.
Important Information
No other 864 ST gas fireplace has the same serial
number as yours. The serial number is on the listing
label that is chained to the gas control valve. This
serial number may be needed in case you require
service.
Model: 864 ST Fireplace
Serial Number:
Purchase Date:
Purchased From:
Register your warranty online at:
traviswarranty.com
Or, mail your warranty card to:
Travis Industries House of Fire
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Save Your Bill of Sale.
To receive full warranty coverage, you will
need to show evidence of the date you
purchased your heater. Do not mail your
Bill of Sale to us.
We suggest that you attach your Bill of
Sale to this page so that you will have all
the information you need in one place
should the need for service or information
occur.
Installation Warnings
• Installation requirements are printed in the 864 ST Installation Manual (part # 100-
01195). All requirements in the installation manual must be met.
• Failure to follow all of the requirements may result in property damage, bodily injury,
or even death.
• This heater must be installed by a qualified installer who has gone through a training
program for the installation of direct vent gas appliances.
• This appliance must be installed in accordance with all local codes, if any; if not,
follow ANSI Z223.1 and NFPA 54(88).
• In Manufactured or Mobile Homes must conform with Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a standard
is not applicable, the Standard for Manufactured Home Installations, ANSI/NCSBCS
A225.1. This appliance may be installed in Manufactured Housing only after the home
is site located.
• The fireplace is designed to operate on natural gas, or propane (LP).
• All exhaust gases must be vented outside the structure of the living-area.
Combustion air is drawn from outside the living-area structure.
•Notify your insurance company before hooking up this fireplace.
Approximate Heating Capacity (in square feet)*up to 1,500up to 1,500
Maximum BTU Input Per Hour37,50037,500
Steady State Efficiency** (with blowers on)78.3 %79.1 %
*Heating capacity will vary with floor plan, insulation, and outside temperature.
**Efficiency rating is a product thermal efficiency rating determined under continuous
* Do not touch any electrical switch or plug or unplug anything
* Open windows and vacate building
* Call gas supplier from neighbor's house, if not reached, call fire department
This unit must be installed by a qualified installer to prevent the possibility of an
explosion. Your dealer will know the requirements in your area and can inform you
of those people considered qualified. The room heater should be inspected and
cleaned before use and at least annually by a qualified service person. More
frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc.
The instructions in this manual must be strictly adhered to. Do not use makeshift
methods or compromise in the installation. Improper installation will void the
warranty and safety listing.
Look for this label:
For LPG only | Pout 11” W.C.
If the label is present, the
heater is equipped for LP
(propane). If the label is
absent, the heater is equipped
for NG (natural gas).
This heater is either approved for natural
gas (NG) or for propane (LP). Burning the
incorrect fuel will void the warranty and
safety listing and may cause an extreme
safety hazard. Direct questions about the
type of fuel used to your dealer. Check the
label and flame adjust knob on the gas
control valve.
Ok
Gas
Contact your local buildin
officials to obtain a permit and
information on any installation
restrictions or inspection
requirements in your area.
Notify your insurance
company of this heater as
well.
It is imperative that control
compartments, screens, or
circulating air passageways of
the heater be kept clean and
free of obstructions. These
areas provide the air necessary
for safe operation.
Do not store or use gasoline or
other flammable liquids in the
vicinity of this heater.
?
If the flame becomes sooty,
dark orange in color, or
extremely tall, do not operate
the heater. Call your dealer
and arrange for proper
servicing.
Do not operate the heater if it is
not operating properly in any
fashion or if you are uncertain.
Call your dealer for a full
explanation of your heater and
what to expect.
Do not operate if any portion of
the heater was submerged in
water or if any corrosion occurs.
Immediately call a qualified
service technician to inspect
the appliance and to replace
any part of the control system
and any gas control that has
been under water.
Do not place clothing or other
flammable items on or near
the heater. Because this
heater can be controlled by a
thermostat there is a possibility
of the heater turning on and
igniting any items placed on
or near it.
The viewing glass should be
opened only for lighting the
pilot or conducting service. Do
not operate with cracked,
broken, or removed glass.
Any safety screen or guard
removed for servicing must be
replaced prior to operating the
heater.
Operate the heater accordin
to the instructions included in
this manual.
If the main burners do not start
correctly turn the gas off at the
gas control valve and call your
dealer for service.
Light the heater using the builtin piezo igniter. Do not use
matches or any other external
device to light your heater.
Allow the heater to cool before
carrying out any maintenance
or cleaning.
Never remove, replace, modify
or substitute any part of the
heater unless instructions are
given in this manual. All other
work must be done by a trained
technician. Don't modify or
replace orifices.
The pilot flame must contact
the thermopile and
thermocouple (see the
illustration to the left). If it does
not, turn the gas control valve
to "OFF" and call your dealer.
This unit is not for use with
solid fuel
Do not place anything inside
the firebox (except the
included fiber logs).
If the fiber logs become
damaged, replace with Travis
Industries log set.
Children and adults should be
alerted to the hazards of high
surface temperature and
should stay away to avoid
burns or clothing ignition.
Young children should be
supervised when they are in
the same room as the heater.
Instruct everyone in the house
how to shut gas off to the
appliance and at the gas main
shutoff valve. The gas main
shutoff valve is usually next to
the gas meter or propane tank
and requires a wrench to shut
off.
This
Manual
Do not throw this manual away.
This manual has important
operating and maintenance
instructions that you will need
at a later time. Always follow
the instructions in this manual.
Travis Industries, Inc. grants
no warranty, implied or stated,
for the installation or
maintenance of your heater,
and assumes no
responsibility of any
consequential damage(s).
The pilot flame is required to ignite the
main burners (it also plays a safety role). It
should be left on once lit. It will stay lit
unless the gas control valve is turned to
"OFF". However, the pilot will go out if the
gas is shut off, the propane tank runs out (or
low) or if the stove malfunctions. If the pilot
turns off frequently, call your dealer for
information. To start the pilot follow the
directions below:
WARNING:
When lighting or re-lighting the pilot, the
glass must be removed (see page 10).
aRemove the glass (see page 10 for
details).
Operation7
a
5 minutes
b
bPush the gas control knob in slightly and
turn it to the "OFF" position. The knob
will not turn from "ON" to "OFF" unless the
knob is depressed slightly. Wait five
minutes to let any gas that may have
accumulated inside the firebox escape.
If you smell leaking gas, follow the
directions on the cover "IF YOU SMELL
GAS".
cTurn the gas control knob to the "PILOT"
position and press the knob in, this will
allow gas to flow to the pilot light. Press
the button on the pilot igniter repeatedly
until you see the pilot light.
WARNING:
If the pilot does not light after 15 seconds,
release the knob and call your dealer for
service. Do not attempt to light pilot until
service has been performed.
NOTE:
You may wish to remove the log set to gain
a better view of the pilot (see page 15).
dKeep the gas control knob depressed for
30 seconds once it is lit.
eRelease the gas control knob. If the pilot
goes out, repeat step C. If the pilot
refuses to stay lit, call your dealer for
service. With the pilot lit, proceed to step
“f”.
PILOT
IGNITER
c
30 seconds
d
?
e
f
fReplace the glass.
gTurn the gas control knob counter-
g
clockwise to "ON". The pilot is now lit
and the heater can be turned on and off.
•Burn the heater at a high setting with the blower off for an extended period (up to 48 hours).
This will cure the painted surfaces. Fumes from the paint curing and oil burning off the steel
will occur. This is normal. We recommend opening a window to vent the room.
• Condensation may appear on the glass each time you start the fireplace - this is normal.
• Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames
will turn a more realistic yellow and orange color.
•Certain installations use a remote "wall switch" to turn the fireplace on and off. If this is the
case, leave the ON/OFF switch "ON".
Turning the Fireplace On and Off
After the pilot has been started...
°F
SET TEMP
TIMER
MIN
°F
OFF
ROOM TEMP
O
N
O
F
F
Time
Set
Time
Cancel
o
t
u
A
A switch is provided behind
the control cover (below
the firebox).
A wall switch may be
used to turn the
fireplace on and off.
An optional remote may be
used (see the instructions
included with the remote).
An optional wall thermostat
may be used to control the
temperature.
NOTE FOR REMOTES, THERMOSTATS, OR WALL SWITCHES:
The on/off switch on the fireplace may be required to be left in the ON or OFF position for the fireplace
to operate. Consult your installer or dealer for details.
•Do not place any combustible items on top of or directly in front of the fireplace, even
temporarily. The optional thermostat may start the fireplace causing a combustible item to
ignite.
•If the fireplace turns on and off frequently while using the thermostat, you may want to adjust
the flame height down until it produces just enough heat needed.
Adjusting the Flame Height
•Your fireplace has an adjustable flame to tailor the look and heat output to your specific needs.
It is adjusted by turning the middle dial on the gas control valve.
Flame Height
Adjustment Knob
Index Mark
Turn counter-clockwise to adjust the flame higher, clockwise to lower.
The blower helps transfer heat from the heater into the room. It will not turn on until the heater is
up to temperature (approximately 10 minutes after starting). See the illustration below for
instructions on adjusting the blower speed.
OFF
Turn the dial all the
way counter-clockwise
until it clicks off.
Normal Operating Sounds
Blower Snap Disk
This part can produce a
clicking sound as it turns
the blower on and off.
HIGH
The high position is all the
way counter-clockwise,
without clicking off.
The appliance may creak with change of
temperature -- THIS IS NORMAL.
LOW
Turn the dial all the
way clockwise.
Extinction Pops
It is not unusual, especially on Propane
(LP) appliances, to experience a "pop"
when the burner is shut off.
Pilot Flame
The pilot flame, which remains on,
Gas Control Valve
As the gas control valve is turned
on and off you will hear a dull
clicking sound. This is the valve
opening up and shutting down.
makes a very slight "whisper" sound.
Blowers
This heater has optional blowers to push
heated air into the room. You will hear the
sound of air movement that increases as
the speed is increased.
Normal Operating Odors
This appliance has several areas that reach high temperatures. Dust or other particles on these
areas may burn and create an odor. This is normal during start-up. You may notice the smell is
more acute if the appliance was left idle for a long period.
Fingerprints or other marks left on the optional plated surface may become etched in place if they
are not wiped clean prior to turning the fireplace on. Clean the plated surface with denatured
alcohol and a soft cloth (with the fireplace cool). Other cleaners may leave a film that may
become etched into the surface.
Yearly Service Procedure
•Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous
situation. We recommend the following procedures be done by a qualified technician.
1. Check the pilot flame. It should touch approximately 3/8" of the top of the thermopile and touch the top of
the thermocouple (see illustration below). If it does not, contact your dealer for service.
2. Shut off gas to the fireplace by turning the gas control knob to "OFF" (see step A under "Starting the Pilot"
on page 7). Let the fireplace cool for 15 minutes. Remove the glass (see page 10).
3. Remove the log set (NOTE: the logs are very fragile - see page 15). If severely deteriorated, replace.
Check the logs for sooting. A small amount of soot along the bottom of the logs is normal. If excessive
sooting is found, the fireplace will require adjustment. Contact your dealer.
4. Inspect the burner and remove any debris.
• Make sure the burner is not warped, cracked, or damaged.
• Check the firebox and area around the pilot to make sure there is no warping or damage.
• If any problem is found, discontinue use and contact your dealer for service.
Check the walls and ceiling of the
firebox for deterioration.
Before Disassembly - Check the pilot flame (it can
be viewed from the front - you will need to look under
the center log). It should touch the thermocouple and
thermopile.
Check the burner holes.
Make sure the burners are not
warped or damaged.
5. Replace the log set. Clean and replace the glass (see Glass Cleaning on page 25). If the glass is
damaged, replace. Make sure the gasket along the perimeter of the glass contacts the face of the firebox
and forms an air-tight seal. If it does not, re-align or replace the gasket to insure an air-tight seal.
6. Inspect the area behind the access door. Clean if necessary. Check the gas control valve and the gas
lines. If damage is found, discontinue use and contact your dealer for service. Clean the air channels,
ducts, and blower (if applicable).
7. Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top of the
firebox. If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor the
blower operation.
8. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or
deterioration is found near the vent termination.