Linksys WIP320 User Manual

Wireless-G
TM
Phone for Skype
User Guide
Model No.
WIP320
Copyright and Trademarks
WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.
How to Use the User Guide
This User Guide explains how to use the Wireless-G Phone for Skype. Look for the following items when reading this User Guide:
This exclamation point means there is a caution or warning and is something that could damage your property or the Wireless-G Phone for Skype.
This question mark provides you with a reminder about something you might need to do while using the Wireless-G Phone for Skype.
This checkmark means there is a note of interest and is something you should pay special attention to while using the Wireless-G Phone for Skype.
In addition to these symbols, there are definitions for technical terms that are presented like this:
word: definition.
Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this:
Figure 0-1: Sample Figure Description
Wireless-G Phone for Skype
WIP320-UG-61213-A DF

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOUD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING.
This device for indoor use only!
Wireless-G Phone for Skype
Read and follow all warnings and instructions marked on the product.
Do not use this product near water, laundry tub, in a wet basement, or near a swimming pool.
Do not place this product on an unstable table. The product may fall and be damaged.
This product should never be placed near or over a radiator or heat register.
This product should be operated only from the type of power source indicated on the label.
Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Do not use this product to report a gas leak in the vicinity of the leak.
Do not use this product near intensive care medical equipment or by persons with pacemakers.
Due to the radio signals between base station and handset, wearers of hearing aids may experience interference in the form of a humming noise.
SAVE THESE INSTRUCTIONS
Wireless-G Phone for Skype
BATTERIES
Use only the battery type listed in the instruction manual. Do not use lithium batteries or non­rechargeable batteries that may damage the handset and charger.
Do not dispose of the battery in a fire, as they can explode.
Do not open or mutilate the battery. Released electrolyte is corrosive and can cause damage to the eyes or skin. It can be toxic if swallowed.
Avoid contact with metal objects when handling the battery. These objects could short out the batteries or cause the conductor to overheat resulting in burns.
Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin.
Observe the proper polarity, or direction, of any battery. Reverse insertion of the battery cell can result in leakage or explosion.
Remove the battery cells if you do not plan to use the product for several months at a time.
Discard any “dead” batteries because they are likely to leak into the product.
Do not store this product or the battery in a high temperature area. Battery stored in a freezer or refrigerator should be protected from condensation during storage and defrosting. Battery should be stabilized at room temperature before using.
Your battery is rechargeable and can be recycled once it outlives its usefulness. Depending upon your local and state law, it might be illegal to dispose of this battery into a municipal waste system. Check with your local solid waste company for more information on your recycling options for the battery cells.
SAVE THESE INSTRUCTIONS
Table of Contents
Chapter 1: Introduction 1
Welcome 1 What’s in This User Guide? 2
Chapter 2: Getting to Know the Wireless-G Phone for Skype 3
The Bottom Panel 3 The Front Panel 4 The Handset’s Side Panel 5 The Handset’s Back Panel 6
Chapter 3: Getting Started 7
Overview 7 Charging the Phone’s Battery 8 First Time Phone Use 9 Wireless-G Phone for Skype Access Point 10 First Time Connection to a Network 11
Chapter 4: Using the Wireless-G Phone for Skype 12
Overview 12 Entering Names, Numbers and Special Characters 13 Setting up a Skype Contact List 15 Outgoing Calls 18 Incoming Calls 20 Call Forwarding 21 Skype Voicemail 22 Call History 24 Creating a Profile 25
Wireless-G Phone for Skype
3
Wireless-G Phone for Skype
Changing Your Password 26 Privacy 27 Skype Settings 28 The Handset’s Display Screen Icons 34 Changing the Network Connection 37
Appendix A: Troubleshooting 40
Common Problems and Solutions 40 Frequently Asked Questions 42 Default Settings 43 Country Codes 44
Appendix B: Specifications 54
Environmental 54
Appendix C: Regulatory Information 56
IMPORTANT SAFETY INSTRUCTIONS. READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. 56 Environment and Safety 56 Compliance Information 58 European Union 64
Appendix D: Warranty Information 68 Appendix E: Contact Information 70

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Wireless-G Phone for Skype. It will allow you to make PC-to-PC phone calls using Skype through your broadband internet connection. The Wireless-G Phone for Skype also supports PC-to­phone calls through SkypeOut™ dialing. In addition you can receive calls from a phone if you have SkypeIn™.
The Wireless-G Phone for Skype gives you cordless convenience, so you don't have to sit in front of your computer when you want to talk to your friends. After the handset receives its initial charge and receives a signal through your Network Access point (that is connected to the internet), you can use the phone immediately.
What is Skype?
Skype allows you to make free calls to other Skype users and really cheap calls to ordinary phones. Skype also offers additional features, including:
SkypeOut SkypeOut allows you to place calls to traditional landline and mobile phones.
SkypeIn SkypeIn is a subscription feature that provides you with a traditional phone number for
receiving Skype calls on your wireless phone from traditional landlines and mobile phones.
Skype Voicemail™ Skype Voicemail allows you to send and receive messages and record a greeting.
All of these features are available at www.skype.com
Wireless-G Phone for Skype
Chapter 1: Introduction Welcome
1
Wireless-G Phone for Skype

What’s in This User Guide?

This guide covers the steps for installing and using the Wireless-G Phone for Skype.
Chapter 1: Introduction This chapter describes the Wireless-G Phone for Skype applications and this User Guide.
Chapter 2: Getting to Know the Wireless-G Phone for Skype This chapter describes the physical features of the phone.
Chapter 3: Getting Started This chapter explains how to connect and set up the Wireless-G Phone for Skype.
Chapter 4: Using the Wireless-G Phone for Skype This chapter discusses how to make calls and configure different features of the phone.
Appendix A: Troubleshooting This appendix describes some potential problems and solutions, as well as frequently asked questions, regarding use of the Wireless-G Phone for Skype.
Appendix B: Specifications This appendix provides the technical specifications for the Wireless-G Phone for Skype.
Appendix C: Warranty Information This appendix supplies the warranty information for the Wireless-G Phone for Skype.
Appendix D: Regulatory Information This appendix supplies the regulatory information regarding the Wireless-G Phone for Skype.
Appendix E: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support.
2
Chapter 1: Introduction
What’s in This User Guide?
Wireless-G Phone for Skype

Chapter 2: Getting to Know the Wireless-G Phone for Skype

The Bottom Panel

The USB mini-B port for the Wireless-G Phone for Skype is located on the bottom panel of the phone. Use the USB mini-B port to connect the included AC adapter to the phone to charge its battery.
Figure 2-1: USB mini-B port
Chapter 2: Getting to Know the Wireless-G Phone for Skype
3
Wireless-G Phone for Skype

The Front Panel

The phone’s buttons and their functions are described in the table below.
Icon Button Name Function
Soft keys Press a soft key for a displayed menu function. In the phone displayed on this
Navigation pad Move the Navigation button up or down to scroll through menus and settings. You
page (Figure 2-2), you would press the left soft key for Menu and the right soft key for Contacts.
can also press the Navigation button to select a highlighted menu item or setting.
Place/Receive call key
Power/ End call key
Alpha / Star key Press to change the characters you are entering. You can choose upper case
Pause, plus, zero key
Symbol key Press to enter special symbols.
Press the Place/Receive Call button to make or receive Internet phone calls.
Press the Power/End Call button to end an Internet phone call, quickly exit a menu and return to the Home screen. Press and hold the Power/End Call key to see the Skype menu or to turn the phone on or off.
alphabet, lower case alphabet or numbers.
Press to enter a pause, a plus (+) or a zero (0)
Figure 2-2: Handset front
4
Chapter 2: Getting to Know the Wireless-G Phone for Skype
The Front Panel
Icon Button Name Function
+
Keypad Lock/ unlock key
To lock or unlock the keypad, press the left soft key and then the Alpha/Star key
Wireless-G Phone for Skype
Numeric Keypad Press the keys on the Numeric Keypad to enter letters and numbers in the Phone.
When entering text, press the keys until the letter you want is displayed on the LCD screen.

The Handset’s Side Panel

If you have a 2.5 mm headset (optional), you can plug it into the headset port.
Chapter 2: Getting to Know the Wireless-G Phone for Skype The Handset’s Side Panel
Headset port
Figure 2-3: Handset side panel
5
Wireless-G Phone for Skype

The Handset’s Back Panel

The handset’s battery compartment is located on the back panel. For directions on how to insert the batteries, refer to “Chapter 3: Getting Started.”
Battery Compartment
Figure 2-4: Handset
back panel
6
Chapter 2: Getting to Know the Wireless-G Phone for Skype
The Handset’s Back Panel

Chapter 3: Getting Started

Overview

This chapter provides Wireless-G Phone for Skype initial use instructions. It describes how to install and charge the battery, first time phone use and connecting to a network.
Inserting and Charging the Phone’s Battery
1. Remove the battery compartment cover by sliding it downwards.
2. Insert the battery with the metal contacts facing the contacts at the bottom of the battery compartment.
3. Replace the battery cover by sliding it upwards until it clicks into place.
Wireless-G Phone for Skype
Battery
Figure 3-1: Battery compartment
Chapter 3: Getting Started Overview
7

Charging the Phone’s Battery

1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the phone.
2. Plug the other end of the adapter into a standard electrical outlet.
You will see a charging indicator on the LCD screen
When the battery charging indicator remains solid green, the battery is fully charged and ready for use.
NOTE: Allow the battery to charge for eight hours before initial use.
Wireless-G Phone for Skype
Figure 3-2: USB mini-B port
Chapter 3: Getting Started Charging the Phone’s Battery
8

First Time Phone Use

Startup
When you turn on the phone for the first time, you will be asked to:
Review the agreement. Use the navigation button to move up or down. Read the agreement and press
Accept to proceed.
NOTE: The phone automatically dims and turns off the LCD display when the phone is not in
use. If this happens while you are configuring the phone, press any key to turn the display back on and continue configuring the phone.
Wireless-G Phone for Skype
Figure 3-3: Agreement
review
Chapter 3: Getting Started First Time Phone Use
9

Wireless-G Phone for Skype Access Point

The Wireless-G Skype phone requires a wireless connection to a Wi-Fi access point to operate. The access point must also have an internet connection to make Skype calls.
You can configure the phone to connect to a specific wireless network or search for “open” networks. Wireless network information is stored in the phone’s memory as “Preferred Networks” that are searched for each time the phone is powered on.
When powering on the Wireless-G Skype phone for the first time, there are no Preferred Networks in the phone’s memory. You need to select a wireless network and sign into your Skype account before you can make calls.
The information that follows assumes that you already have an established wireless access point. If you need more information on access points or networks, visit www.linksys.com.
Wireless-G Phone for Skype
Chapter 3: Getting Started Wireless-G Phone for Skype Access Point
10

First Time Connection to a Network

After you accept the Skype agreement, your phone will search for available wireless networks. A list will display with the available network(s) in range.
Use the navigation pad to scroll to the network you want to use. Press Options. You can then choose to:
Connect to the selected network
View the network details
Search again
Add a network manually
If the network has a lock next to the name, a security key is required to connect to that network. Enter the WEP or WPA key to unlock the network. If you do not know the security key, contact your Network Administrator.
Wireless-G Phone for Skype
Press Connect to access the available network.
If the connection is successful, you will be asked to sign in to Skype or Create a New Account.
NOTE: Under normal circumstances, you need to be within 300 feet (90 m) of the wireless access point to successfully connect.
Proceed to “Chapter 4: Using the Wireless-G Phone for Skype.”
Chapter 3: Getting Started First Time Connection to a Network
Figure 3-4: Select
Network
11

Chapter 4: Using the Wireless-G Phone for Skype

Overview

This chapter explains how to use the features of the Wireless-G Phone for Skype.
Wireless-G Phone for Skype
Skype Services
To make SkypeOut calls to traditional or mobile phones, you need to purchase Skype Credit.
To use SkypeIn, you need to purchase a SkypeIn number.
To use Skype Voicemail, you need to purchase a voicemail subscription.
Visit www.skype.com for more information or to purchase these features. Or after creating your Skype Account:
1. Press Menu.
2. Scroll to Services. Press Select. The screen shown in Figure 4-1 will be displayed.
While your phone is in standby, your available Skype Credit is displayed.
IMPORTANT: Emergency calls cannot be placed through a Skype phone.
Chapter 4: Using the Wireless-G Phone for Skype Overview
Left Soft Key
Navigation Pad
Call
Star, Alpha
Right Soft Key
Power/ End Call
pause, + , zero
symbols
Figure 4-1: Handset front
12

Entering Names, Numbers and Special Characters

Use the handset number keys to enter text, numbers or symbols.
Entering or Deleting Letters, Numbers, Symbols and Special Characters
Press the star, alpha key to change between uppercase and lowercase letters or numeric characters. Alpha modes also display some special characters.
Wireless-G Phone for Skype
Press the # key for symbols including the @ sign.
Press and release 0 (zero) to add a space. Press and hold 0 (zero) to add a + (plus).
To erase a character, press and release Clear; it works as a backspace. To delete all characters, press and hold
Clear.
Keypad Lock
To lock or unlock the keypad, press the left soft key and then the Alpha/Star key.
Sign in to Skype
Create a Skype Account or sign in to your existing Skype Account. If you have a Skype account and know how to sign in, you may want to skip to the next section, “Setting up a Skype Contact List.”
Chapter 4: Using the Wireless-G Phone for Skype Entering Names, Numbers and Special Characters
Figure 4-2: Symbols
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Create a New Skype Account
Each Skype account has a unique Skype Name with a password. Your Skype Name needs to be between 6 and 30 characters. It can be any combination of letters, numbers and symbols, except for spaces. Your name cannot start with a punctuation mark. If the name is already in use, you will be prompted to try another name.
Your password needs to be between 4 and 20 characters. This password cannot be the same as your Skype name. It can be any combination of letters, numbers and symbols, except for spaces. Your password cannot start with a punctuation mark. Each phone user can have their own Skype account. To delete a character press Clear, to delete an entry press and hold Clear.
NOTE: After you have created your Skype Name, it is strongly recommended that you register an email address for your Skype Name on the Skype website. This will allow Skype to generate a new password for you in the event that you lose your password. Go to www.skype.com and sign in to your account. Then follow the provided instructions for registering an email address for your account.
Sign in
1. From the standby screen, press Sign In.
2. Scroll to Create new account, or if you have an existing account, scroll to Sign in to Skype and press Select.
3. Enter your Skype name and press OK.
4. Enter your Skype password and press OK.
You will have the option of selecting automatic sign in for future use.
Wireless-G Phone for Skype
Figure 4-3: New
account name
verification
Figure 4-4: New
account sign in
Chapter 4: Using the Wireless-G Phone for Skype Entering Names, Numbers and Special Characters
14

Setting up a Skype Contact List

Your Contact List displays all of the names you can make calls to. If you have an existing Skype account, your Contact List is automatically downloaded when you sign in. If you are a new Skype user, your Contact List is empty and you will need to set up a Contact List.
When you add a name to your list, an authorization request is sent to the user. This is to protect the privacy of all users. The user can accept or deny your request. If a request is accepted, you can see when the contact is online and make calls to them. You can also view their personal profile details and they can view yours, if you have created your personal profile.
Adding a Contact
1. Press Menu.
2. Scroll to Add Contact. Press Select.
3. Scroll to Skype or SkypeOut number and press Select.
4. For a Skype Contact, enter the Skype Name using the keypad. When you are finished, press OK. Skype will search its database for the Contact’s information. Scroll to the contact that you want to add and press OK. The Contact will be added to your list.
5. For a SkypeOut number, enter the Contact Name using the keypad. When you are finished, press OK. Enter the contact’s SkypeOut number, starting with “00” or “011” or “+” sign followed by the international country code, area code and phone number. Press Enter. (If the number is not valid, you will get an error message.) The Contact will be added to your list.
Wireless-G Phone for Skype
Figure 4-5: Add
Contact menu
Figure 4-6: Add
Contact type
When your Contact List is full, a notification displays and you will need to delete entries before adding more.
Chapter 4: Using the Wireless-G Phone for Skype Setting up a Skype Contact List
15
Search for Contacts
You can search for a Skype user that is not on your contact list.
1. Press Menu.
2. Scroll to Search. Press Select.
3. Enter the Skype name or as much of the name as possible using the keypad. The more specific the name, the shorter the search. When you are done, press OK. A list of matching names displays.
4. Scroll to the user’s name and press Options. Your options include:
Add to Contacts - add to your Contact List
Wireless-G Phone for Skype
Figure 4-7: Contact
Search
More Results - displays the next 20 names in the list
Search again - repeats the search
Call - calls the selected contact
View profile - display the contact’s profile
Cancel the search at any time, by pressing Stop.
Chapter 4: Using the Wireless-G Phone for Skype Setting up a Skype Contact List
Figure 4-8: Contact
search result
16
Advanced Options for Contacts
1. From the Standby screen, press Contacts (or Menu, then scroll to Contacts). Press Options.
2. Scroll to Advanced. Press Select. You may then:
Rename - change the name of the contact in your Contact List
Remove - delete the contact from your Contact List
Block /unblock - block or unblock a contact. When a contact is blocked you will always appear offline to
them and they will not be able to call you. However, you can temporarily unblock users, see “Manage Blocked Users” later in this chapter.
Request Details - send a new authorization request to the contact, if the previous request was not
accepted
Add a contact - Add a Skype or SkypeOut number
Wireless-G Phone for Skype
Figure 4-9: Contacts
Advanced Options
Chapter 4: Using the Wireless-G Phone for Skype Setting up a Skype Contact List
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Outgoing Calls

Making a Call to a Contact
1. Press Contacts (or Menu, then scroll to Contacts)
2. Scroll to the Contact you want to call. Press the Call key.
3. Wait for the call to connect, ring and be answered.
4. Press the Power/End call key to end the call.
During the call, you can use the soft keys for the following options:
Hold - place the call on hold
Mute / Unmute - turn the sound off or on
End - end the call.
Making a Direct Call
1. Dial the number (dial the entire number, starting with “00” or “011” or “+” sign followed by the international country code, area code and phone number).
2. Press the Call key.
Wireless-G Phone for Skype
Figure 4-10: Entering a
Direct Call number
3. Wait for the call to connect, ring and be answered.
4. Press the Power/End call key to end the call.
Chapter 4: Using the Wireless-G Phone for Skype Outgoing Calls
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