LINKSYS WIP310V2 User Manual

USER GUIDE

Wireless-G IP Phone

Model: WIP310

Table of Contents

About This Guide 1

Icon Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Online Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Product Overview 2

Battery Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Access to the Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Handset and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2: Phone Menus 7

Standby Mode > Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Standby Mode > Options > Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Standby Mode > Options > Handset Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Standby Mode > Options >Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Standby Mode > Options > Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Standby Mode > Options > Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Main Menu > Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Main Menu > SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Main Menu > Web Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Main Menu > Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Main Menu > Contacts or Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Appendix A: Troubleshooting 18

Appendix B: Specications 1

Appendix C: Warranty and Regulatory Information 2

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

FCC Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Industry Canada Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Avis d’Industrie Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

User Information for Consumer Products Covered by EU Directive 2002/96/EC on

Waste Electric and Electronic Equipment (WEEE) . . . . . . . . . . . . . . . . . . . . . . . . .24

Declaration of Conformity with Regard to the EU Directive 1999/5/EC

(R&TTE Directive). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

National Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Product Usage Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Power Output of Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Technical Documents on www.linksys.com/international . . . . . . . . . . . . . . . . . . . .33

Wireless-G IP Phone

About This Guide

Icon Descriptions

While reading through the User Guide you may encounter various icons designed to call attention to a specific item. Below is a description of these icons:

NOTE: This check mark indicates that there is

a note of interest and is something that you should pay special attention to while using the product.

WARNING: This exclamation point indicates

that there is a caution or warning and it is something that could damage your property or product.

WEB: This globe icon indicates a noteworthy

website address or e-mail address.

Open Source

This product may contain material licensed to you under the GNU General Public License or other open-source software licenses. Upon request, open-source software source code is available at cost from Linksys for at least three years from the product purchase date. For detailed license terms and additional information visit www.linksys.com/gpl.

Online Resources

Most web browsers allow you to enter the web address without adding the http:// in front of the address. This User Guide will refer to websites without including http:// in front of the address. Some older web browsers may require you to add it.

Resource Website

Linksys www.linksys.com Linksys International www.linksys.com/international

Glossary www.linksys.com/glossary

Network Security www.linksys.com/security

Copyright and Trademarks

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2007 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

Wireless-G IP Phone

Chapter 1

Product Overview

Chapter 1: Product Overview

Battery Installation

Open the handset’s back battery cover and place the battery so that the metal contacts on the battery touch the metal contacts in the battery compartment. Replace the cover after the battery is installed.

Battery Installed

Handset and Charger

Handset in charger

Charging the Handset’s Battery

Access to the Wi-Fi Network

The Wireless-G IP Phone requires a wireless connection to a Wi-Fi network to operate. The network must also have an internet connection to make VoIP calls.

You can configure the phone to connect to a specific wireless network or search for “open” networks. Wireless network information is stored in the phone’s memory as “Preferred Networks” that are searched for each time the phone is powered on.

When powering on the Wireless-G IP Phone for the first time, after charging the phone, there are no Preferred Networks in the phone’s memory. You need to select a wireless network and sign in before you can make calls.

The information that follows assumes that you already have an established Wi-Fi network. If you need more information on networks, visit www.linksys.com.

NOTE: The handset should be within 300 feet

(90 m) of the Network to connect.

Plugging in the Power Adapter

Plug the power adapter into the charger and then plug the adapter into a wall outlet. Place the handset into the charger. The handset requires an initial eight hour charge.

Powering On the Handset

Power on the handset by pressing and holding the Power/End call key until you see LINKSYS on the screen. The handset will finish powering up and finding the base. It is ready to use when it is in the standby mode.

Talk time for the handset is approximately three (3) hours and standby time is approximately 50 hours. Linksys recommends that you keep the handset in the charger, when it is not in use.

Powering Off the Handset

Power off the handset by pressing and holding the Power/ End call key until you see LINKSYS on the screen.

Wireless-G IP Phone

Handset Keys and Buttons

Chapter 1

Select Buttons and Arrows (Navigation Pad)

Select button and arrows

Product Overview

Press the zero (0) key to add a space.

•

Press the * key to display available symbols. Use the

•

arrow keys to highlight the symbol you want and press OK (select button).

To delete one character at a time, press the right soft

•

keys.

The select button is the silver button in the middle of the navigation pad and can be used with almost every function and menu option.

The arrow buttons are used to move up, down, left and right through some of the functions and menu options.

Soft Keys

left soft key

Call key

The silver soft keys are located under the left and right sides of the display screen. In the standby mode, the left soft key is for Options, the right soft key is for Contacts.

The bottom left key with the blue handset symbol is the Call key and is used to place and answer calls. The bottom right key with the red phone symbol is the Power/ End call key and is used to power on the handset, end calls and power off the handset.

right soft key

Power/End call key

Keypad

Ringer Volume

While the handset is in standby mode, press the left arrow to decrease or the right arrow to increase the ringer volume.

Speaker

The speaker is on the back of the handset.

Speaker Button

Speaker On/Off Button

The keypad is used for dialing numbers, entering letters and symbols. The current type of character being used is displayed in the upper right corner of the screen.

Keypad

This System can use predictive text to “predict” what the next letters will be and it will enter those letters. When predictive text is being used, Aa or aa will display in the upper right corner of the screen.

Press the #/P key to toggle between initial upper (Abc)

•

and lower case letters (abc) and predictive text (Aa or aa).

To enter a number, press and hold the number on the

•

keypad (not available for names).

Press the Speaker button to turn this feature on or off. You will see the speaker symbol on the display screen when it is enabled.

Headset

Headset Jack

To use this feature, connect a headset with a 2.5mm connector to the port on the right side of the handset.

Wireless-G IP Phone

Chapter 1

Product Overview

Making External Phone Calls

Outgoing Call Options

Press the Call key, and then call the number you want,

1. using the keypad, Contacts or Speed Dial (Contacts and Speed Dial are explained in the Phone Menus chapter).

Press the Call key, or the select button and the call will

2. be placed.

or:

Enter the number you want to call, using the keypad,

1. Contacts or Speed Dial (Contacts and Speed Dial are explained in the Phone Menus chapter).

Press the Call key, or the select button. The call will

2. be placed.

Ending a Call

To end a call, press the Power/End call key.

Ringer Volume

Press the left arrow to decrease, or the right arrow to increase the ringer volume, while you are in standby mode.

Receiving Phone Calls

You can press the Call key to answer a handset’s incoming call. Information about the call will display on the handset’s screen display.

While the phone is ringing, you can also press Options (left soft key) and choose:

Incoming Call Options

Speaker on.

•

To Voicemail. Send the call to voice mail. Press the

•

down or up arrow and highlight To Voicemail and press the select button.

New Call. Ignore the call and place a new call. Press the

•

down or up arrow and highlight New Call and press the select button.

Call Handset.

•

Private. Make the call private, if other handsets are

•

connected to the base station. Press the down or up arrow and highlight Private and press the select

button.

Wireless-G IP Phone

Chapter 1

Product Overview

Display Screen Icons

The display screen shows descriptive icons and menu setting options. A list of the current icons are shown below.

Icon

Description

Handset is looking for the network

Battery Status

Signal Status

Speaker is on

Headset is in use

Handset is muted

Additional options are available by using the left or right arrow

The keypad is locked

The keypad is unlocked

There is voice mail

Information

Warning message

New messages are waiting

New missed calls

Shown on the Options menu to check voicemail

Input mode is lower case alphanumeric Input mode is alphanumeric, with the first

letter capitalized Input mode is lower case predictive Input mode is predictive, with the first letter

capitalized Input mode is numeric

Handset to handset call

Incoming call (icon to be changed)

Can make a call

Handset is unlocked

Mute or unmute the handset

Email address field

Home address field

Home phone number

Mobile phone number

Office phone number

Edit the current entry

Select the current entry

View more details about the current entry

Indicate that the ringer is off (handset will not ring on incoming calls)

Shown on the center soft key

Speed Dial entry, the phone number shown is an emergency number

Speed Dial entry, this is a generic phone number

Call history entry, indicates this is an incoming call

Call history entry, indicates this is an outgoing call

Call history entry, indicates this is a missed call

Settings menu, associate or dissociate the current handset with a base

Settings menu, Call Preferences

Settings menu, Supplementary Services

Settings menu, WiFi Setup

Settings menu, factory reset

Settings menu, invoke Date/Time setting application Settings menu, invoke the Network Status application

Settings menu, invoke the Firmware Upgrade application

Icon to launch the Date/Time setting application

Wireless-G IP Phone

Outgoing call is ringing

Call is connected

Call is on hold

Call has ended because:

the other end hangs up

dialed a wrong number

timed out waiting for the user to enter a complete phone number when dialing

Handset is locked

Chapter 1

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING.

This device for indoor use only!

•

Read and follow all warnings and instructions marked

•

on the product.

Do not use this product near water, laundry tub, in a

•

wet basement, or near a swimming pool.

•

Do not place this product on an unstable table. The product may fall and be damaged.

This product should never be placed near or over a

•

radiator or heat register.

This product should be operated only from the type

•

of power source indicated on the label.

Do not allow anything to rest on the power cord. Do

•

not locate this product where the cord will be abused by persons walking on it.

Product Overview

Discard any “dead” batteries because they are likely to

•

leak into the product.

Do not store this product or the battery in a high

•

temperature area. Battery stored in a freezer or refrigerator should be protected from condensation during storage and defrosting. Battery should be stabilized at room temperature before using.

Your battery is rechargeable and can be recycled once

•

it outlives its usefulness. Depending upon your local and state law, it might be illegal to dispose of this battery into a municipal waste system. Check with your local solid waste company for more information on your recycling options for the battery cells.

SAVE THESE INSTRUCTIONS

Avoid using a telephone during an electrical storm.

•

There may be a remote risk of electric shock from lightning.

Do not use this product to report a gas leak in the

•

vicinity of the leak.

Do not use this product near intensive care medical

•

equipment or by persons with pacemakers..

BATTERIES

Use only the battery type listed in the instruction

•

manual. Do not use lithium batteries or nonrechargeable batteries that may damage the handset and charger.

Do not dispose of the battery in a fire, as they can

•

explode.

Do not open or mutilate the battery. Released

•

electrolyte is corrosive and can cause damage to the eyes or skin. It can be toxic if swallowed.

Avoid contact with metal objects when handling the

•

battery. These objects could short out the batteries or cause the conductor to overheat resulting in burns.

Do not attempt to recharge the battery cell by heating

•

it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin.

Observe the proper polarity, or direction, of any

•

battery. Reverse insertion of the battery cell can result in leakage or explosion.

Remove the battery cells if you do not plan to use the

•

product for several months at a time.

Wireless-G IP Phone

Chapter 2

Chapter 2: Phone Menus

The handset features three different menus: Options (left soft key), Main Menu (select button) and Contacts (right soft key).

Standby Mode > Options

In the standby mode, Options give you access to: Speaker (on or off ), Handset Info, Check Voicemail, Call Handset, and Key Lock. Some options may also be available as submenus in Main Menu Contacts and Missed Calls (if available).

Options > Speaker

Standby Mode > Options > Speaker

Phone Menus

Press the select button to view the following

2. information. Scroll through the menu by pressing the up or down arrow:

Gateway address

Hardware version

IP Address

MAC Address

Model Number

Serial Number

Software Version

Press Back (right soft key) to return to standby mode.

Standby Mode > Options >Do Not Disturb

This selection allows you to temporarily turn the volume ringer off before or during a call.

Press Options (left soft key). Press the up or down

1. arrow to highlight Do Not Disturb.

Press the select button. You will see the Do Not Disturb

2. symbol at the top of the handset screen.

To turn this feature off, follow steps 1 and 2, selecting Do Not Disturb.

The speaker is on the back of the handset, as shown in Chapter 1, Product Overview. You can turn the speaker on before or during a call. You can turn the speaker off during a call or it will automatically turn off at the end of the call.

Press Options (left soft key). Press the up or down

1. arrow to highlight Speaker on.

Press the select button. You will see the speaker

2. symbol at the top of the handset screen.

To turn the Speaker off, follow steps 1 and 2, selecting Speaker off.

Standby Mode > Options > Handset Info

Use this option to view information about the handset.

Options > Handset Info

Standby Mode > Options > Key Lock

This selection allows you to temporarily lock the handset’s buttons and keypad. You can still access the Contacts menu (left soft key).

When the handset is in the standby mode, press

1. Options (left soft key). Press the up or down arrow to highlight Key Lock.

Press the select button to enable Key Lock.

2. You will see a lock icon at the bottom of the screen,

3. above the left soft key.

The phone will return to standby mode.

Options > Key Lock Enabled

To deselect this feature:

When the handset is in the standby mode, press

1. Options (left soft key). Press the up or down arrow to highlight Handset info.

Wireless-G IP Phone

Press the left soft key (lock icon).

1. Press the asterisk (*) button on the keypad.

Chapter 2

Phone Menus

Standby Mode > Options > Missed Calls

This selection allows you to quickly view any Missed Calls. If there are no missed calls, this choice will not display.

When the handset is in the standby mode, press

1. Options (left soft key). Press the up or down arrow to highlight Missed Calls.

Press the select button. A list of missed calls will dispay.

2. If there is more than one missed call, press the up or down arrow to highlight a call.

When a missed call is highlighted, press the select

3. button to view details about the call.

Main Menu

The Main Menu gives you access to Settings, SMS (Short Message Service), Web Services, Call History and Contacts

(also available by pressing the right soft key in standby mode).

Main Menu > Settings

Use the Settings menu to customize the handset’s call preferences, display an analog clock face, set the date and time, reset the handset to the factory default settings, change your ring tones, adjust the screen’s dimmer, password protect the handset, add, edit or delete a speed dial list entries and change the WiFi setup.

Main Menu > Settings

Main Menu > Settings > Call Preferences

Use this option to name the handset, using the keypad.

Main Menu > Settings > Call Preferences

When the handset is in the standby mode, press the

1. select button to see the Main Menu options. Press the left or right arrow to select Settings, if it is not onscreen.

Press the select button to display the Settings menu.

2. Press the up or down arrow to highlight Call Preferences and press the select button.

A pencil icon will display at the bottom of the screen.

3. This means that you can edit the entry. Press the select button.

Use the keypad to enter a name for the handset using

4. letters and symbols. Press Delete (right soft key) to delete one letter at a time.

When you are finished, press OK (select button).

5. A message will display, “Do You want to save your changes to this entry?”. Press Yes (left soft key) to save

Wireless-G IP Phone

Chapter 2

or No (right soft key) to cancel.

Main Menu > Settings > Clock

Use this option to display an analog clock face as a screensaver on the handset’s display screen when it is in standby mode.

Main Menu > Settings > Clock

When the handset is in the standby mode, press the

1. select button to see the Main Menu options. Press the left or right arrow to select Settings, if it is not onscreen.

Press the select button to display the Settings menu.

2. Press the up or down arrow to highlight Clock and press the select button.

Phone Menus

When the handset is in the standby mode, press the

1. select button to see the Main Menu options. Press the left or right arrow to select Settings, if it is not onscreen.

Press the select button to display the Settings menu.

2. Press the up or down arrow to highlight Date/Time and press the select button.

To change the time and time format:

There are two tabs available, Time and Date. Press the left arrow to highlight Time, if it is not already highlighted.

Main Menu > Settings > Date/Time > Time

To change the hour, press the up or down arrow

to highlight the Hour number field. Enter a number from the keypad, or press the left or right arrow to select the current hour based on the current time format. Press OK (the select button) to confirm your choice.

Main Menu > Settings > Clock > Analog Clock Display Enabled

The screensaver will no longer display when you press any soft key. Adjust the amount of time the screensaver is on the handset screen (1 to 30 seconds) under the Main Menu > Settings > Screen Dimmer options.

Main Menu > Settings > Date/Time

Use this option to customize the date and time settings for the handset. You can change the hour, minute and time format (12 or 24 hour). You can also change the month, day, year and the way this information displays.

Main Menu > Settings > Date/Time

To change the minutes, press the up or down arrow

to select the Min (minutes) number field. Enter a number from the keypad, or press the left or right arrow to highlight the minutes (00-59). Press OK (the select button) to confirm your choice.

Press the up or down arrow to select Time Format.

Press the up or down arrow highlight a 24 hour format (0=midnight) or 12 hour format. Press the select button to confirm your choice.

When you are done, press Back to exit and return

to the Settings menu.

To change the date and date format:

Press the right arrow to highlight Date, if it is not already highlighted.

To change the month, press the down arrow to

highlight the Month number field. Enter a number from the keypad, or press the left or right arrow to select the month. Press OK (the select button) to confirm your choice.

To change the day, press the up or down arrow to

highlight the Day number field. Enter a number from the keypad, or press the left or right arrow to select the day. Press OK (the select button) to confirm your choice.

Wireless-G IP Phone

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