Lincoln Nautilus (2021) Owner’s Manual

2021 LINCOLN NAUTILUS Owner's Manual
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 202011 20201113184130
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead
compounds, chemicals known to the State of California to cause cancer and reproductive harm.
Wash your hands after handling.
Contacting Us
Contacting Us ..................................................15
Introduction
About This Publication ..................................17
Using This Publication ...................................18
Symbols Glossary
Symbols Used on Your Vehicle ...................19
Data Privacy
Data Privacy ....................................................22
Service Data ....................................................23
Event Data .......................................................24
Settings Data ..................................................24
Connected Vehicle Data .............................25
Mobile Device Data ......................................25
Emergency Call System Data .....................26
Visual Search
Steering Wheel ...............................................27
Instrument Panel ............................................29
Center Console ...............................................31
Vehicle Interior ...............................................33
Front Exterior ..................................................35
Rear Exterior ....................................................37
Child Safety
Child Safety Precautions .............................39
Child Restraint Anchor Points .....................40
Child Restraints ...............................................41
Installing Child Restraints ............................44
Booster Seats .................................................49
Child Safety Locks .........................................52
Seatbelts
Seatbelt Precautions ....................................53
Fastening and Unfastening the Seatbelts
.........................................................................54
Sensitive Locking Mode ..............................55
Automatic Locking Mode ............................55
Adjusting the Seatbelts During Pregnancy
........................................................................56
Adjusting the Seatbelt Height ....................57
Seatbelt Reminder .........................................57
Checking the Seatbelts ...............................60
Seatbelt Extensions ......................................60
Personal Safety System
What Is the Personal Safety System .........62
How Does the Personal Safety System
Work .............................................................62
Personal Safety System Components
........................................................................62
Airbags
How Do the Front Airbags Work ...............63
How Do the Side Airbags Work .................63
How Do the Knee Airbags Work ...............64
How Does the Safety Canopy Work .......65
Airbag Precautions ........................................66
Properly Adjusting the Driver and Front
Passenger Seats ........................................67
Children and Airbags ....................................67
Front Passenger Sensing System .............67
Crash Sensors and Airbag Indicator ..........71
Disposing of Airbags .....................................72
911 Assist
How Does 911 Assist Work ..........................73
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Emergency Call Requirements ...................73
Emergency Call Limitations .........................74
Keys and Remote Controls
Remote Control Limitations .........................75
Using the Remote Control ...........................75
Sounding the Panic Alarm ...........................76
Locating Your Vehicle ...................................76
Changing the Remote Control Battery
.........................................................................76
Replacing a Lost Key or Remote Control
.........................................................................77
Programming the Remote Control .............77
Keys and Remote Controls –
Troubleshooting .........................................79
Phone as a Key
What Is Phone As a Key ...............................80
Phone as a Key Limitations .........................80
Programming Your Phone ..........................80
Using the Valet Mode ....................................81
Using the Backup Start Passcode ..............81
Phone as a Key – Troubleshooting ...........82
MyKey
Principle of Operation ..................................84
Creating a MyKey ..........................................85
Clearing All MyKeys ......................................86
Checking MyKey System Status ................87
Using MyKey With Remote Start Systems
.........................................................................87
MyKey – Troubleshooting ............................87
Doors and Locks
Operating the Doors From Outside Your
Vehicle .........................................................89
Operating the Doors From Inside Your
Vehicle .........................................................90
Autounlock ......................................................90
Autolock ............................................................91
Mislock ..............................................................91
Doors and Locks Audible Warnings ..........91
Doors and Locks – Troubleshooting .........91
Keyless Entry
Keyless Entry Limitations .............................93
Keyless Entry Settings ..................................93
Using Keyless Entry ......................................93
Keyless Entry – Troubleshooting ...............94
Keyless Entry Keypad
What Is the Keyless Entry Keypad .............95
Keyless Entry Keypad Limitations .............95
Locating the Keyless Entry Keypad ..........95
Keyless Entry Keypad Master Access Code
........................................................................95
Keyless Entry Keypad Personal Access
Codes ...........................................................96
Using the Keyless Entry Keypad ................97
Keyless Entry Keypad – Troubleshooting
........................................................................98
Easy Entry and Exit
How Does Easy Entry and Exit Work ........99
Switching Easy Entry and Exit On and Off
........................................................................99
Liftgate
Liftgate Precautions ....................................100
Opening the Liftgate ...................................100
Setting the Liftgate Opening Height .......102
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Closing the Liftgate .....................................103
Stopping the Liftgate Movement .............105
Liftgate Obstacle Detection ......................105
Liftgate – Troubleshooting ........................105
Security
Passive Anti-Theft System .........................108
Anti-Theft Alarm System ............................108
Anti-Theft Alarm System Settings ............109
Security – Troubleshooting ........................110
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column ........................................................112
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering Column
........................................................................112
Resetting the Stopping Position - Vehicles
With: Power Adjustable Steering Column
........................................................................113
Horn ..................................................................113
Switching the Heated Steering Wheel On
and Off .........................................................113
Wipers and Washers
Wipers ..............................................................114
Autowipers ......................................................114
Switching the Rear Window Wiper On and
Off .................................................................115
Reverse Wipe .................................................115
Checking the Wiper Blades ........................116
Replacing the Front Wiper Blades ............116
Replacing the Rear Wiper Blades .............116
Washers ...........................................................117
Wipers and Washers – Troubleshooting
........................................................................118
Exterior Lighting
Exterior Lighting Control .............................119
Headlamps ......................................................119
Headlamps – Troubleshooting .................120
Autolamps ......................................................120
Exterior Lamps ...............................................121
Automatic High Beam Control ..................122
Automatic High Beam Control –
Troubleshooting .......................................125
Adaptive Front Lighting ..............................125
Interior Lighting
Switching All of the Interior Lamps On and
Off ................................................................127
Switching the Front Interior Lamps On and
Off ................................................................127
Switching the Rear Interior Lamps On and
Off ................................................................127
Interior Lamp Function ................................128
Adjusting the Instrument Panel Lighting
Brightness ..................................................128
Ambient Lighting ..........................................128
Interior Lighting – Troubleshooting .........128
Windows
Opening and Closing the Windows ........129
Global Opening and Closing .....................130
Window Bounce-Back ................................130
Locking the Rear Window Controls ..........131
Interior Mirror
Interior Mirror Precautions .........................132
Auto-Dimming Interior Mirror ....................132
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Exterior Mirrors
Adjusting the Exterior Mirrors ...................133
Folding the Exterior Mirrors - Vehicles
With: Manual Folding Mirrors ................133
Folding the Exterior Mirrors - Vehicles
With: Power Folding Mirrors ..................133
Auto-Dimming Exterior Mirror ...................134
Moonroof
Opening and Closing the Sun Shade ......135
Opening and Closing the Moonroof .......135
Venting the Moonroof .................................136
Moonroof Bounce-Back .............................136
Instrument Cluster
Instrument Cluster Overview .....................137
What Is the Tachometer .............................138
What Is the Speedometer ..........................138
Fuel Gauge ....................................................138
What Is the Engine Coolant Temperature
Gauge .........................................................139
What Is the Engine Oil Pressure Gauge
.......................................................................139
What Is the Transmission Fluid
Temperature Gauge ................................139
What Is the 12V Battery Gauge .................139
What Are the Instrument Cluster Warning
Lamps ..........................................................139
Instrument Cluster Warning Lamps .........139
What Are the Instrument Cluster Indicators
........................................................................141
Instrument Cluster Indicators .....................141
Instrument Cluster Display
Using the Instrument Cluster Display
Controls ......................................................143
Instrument Cluster Display Main Menu
.......................................................................144
Trip Computer ...............................................145
Customizing the Instrument Cluster Display
.......................................................................147
Personalized Settings .................................148
Remote Start
What Is Remote Start ....................................151
Remote Start Precautions ...........................151
Remote Start Limitations .............................151
Enabling Remote Start .................................151
Remotely Starting and Stopping the
Vehicle .........................................................151
Extending the Remote Start Duration
.......................................................................152
Remote Start Remote Control Indicators
.......................................................................152
Remote Start Settings .................................152
Climate Control
Identifying the Climate Control Unit ........154
Switching Climate Control On and Off
.......................................................................154
Switching Recirculated Air On and Off
.......................................................................154
Switching Air Conditioning On and Off
.......................................................................154
Switching Maximum Defrost On and Off
.......................................................................154
Switching Maximum Cooling On and Off
.......................................................................154
Switching the Heated Rear Window On
and Off ........................................................155
Switching the Heated Mirrors On and Off
.......................................................................155
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Setting the Blower Motor Speed .............155
Setting the Temperature ............................155
Directing the Flow of Air ............................155
Auto Mode .....................................................156
Climate Control – Troubleshooting .........157
Interior Air Quality
What Is the Cabin Air Filter ........................158
Replacing the Cabin Air Filter ...................158
Front Seats
Front Seat Precautions ...............................159
Sitting in the Correct Position ...................159
Power Seats ..................................................160
Massage Seats ..............................................163
Heated Seats .................................................163
Ventilated Seats ...........................................164
Rear Seats
Manual Seats .................................................165
Power Seats ...................................................167
Heated Seats .................................................167
Rear Occupant Alert System
What is the Rear Occupant Alert System
.......................................................................169
How Does the Rear Occupant Alert System
Work ............................................................169
Rear Occupant Alert System Precautions
.......................................................................169
Rear Occupant Alert System Limitations
.......................................................................169
Switching Rear Occupant Alert System On
and Off ........................................................170
Rear Occupant Alert System Indicators
.......................................................................170
Rear Occupant Alert System Audible
Warnings ....................................................170
Memory Function
How Does the Memory Function Work
........................................................................171
Memory Function Precautions ...................171
Locating the Memory Function Buttons
........................................................................171
Saving a Preset Position ..............................171
Recalling a Preset Position .........................171
Garage Door Opener
What Is the Garage Door Opener ............173
How Does the Garage Door Opener Work
.......................................................................173
Garage Door Opener Precautions ...........173
Garage Door Opener Limitations .............174
Programming the Garage Door Opener to
Your Hand-Held Transmitter ..................174
Programming the Garage Door Opener to
Your Garage Door Opener Motor ........175
Programming the Garage Door Opener to
Your Gate Opener Motor .......................175
Clearing the Garage Door Opener ..........176
Reprogramming the Garage Door Opener
.......................................................................176
Garage Door Opener Radio Frequencies
.......................................................................176
USB Ports
Locating the USB Ports ...............................178
Playing Media Using the USB Port ..........178
Charging a Device .......................................178
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Power Outlet - Vehicles With:
110V Power Outlet
What Is the Power Outlet ...........................180
Power Outlet Precautions ..........................180
Locating the Power Outlet .........................180
Power Outlet Indicators ..............................180
Power Outlet - Vehicles With: 12V
Power Outlet
What Is the Power Outlet ............................181
Power Outlet Precautions ...........................181
Locating the Power Outlet ..........................181
Wireless Accessory Charger
What Is the Wireless Accessory Charger
.......................................................................182
Wireless Accessory Charger Precautions
.......................................................................182
Locating the Wireless Accessory Charger
.......................................................................183
Charging a Wireless Device ......................183
Storage
Cup Holders ..................................................184
Under Floor Storage ....................................184
Glasses Holder .............................................185
Starting and Stopping the Engine
Starting and Stopping the Engine –
Precautions ...............................................186
Push Button Ignition Switch ......................186
Starting the Engine ......................................187
Engine Block Heater ...................................188
Stopping the Engine ....................................189
Automatic Engine Stop ...............................189
Accessing the Passive Key Backup
Position .......................................................190
Starting and Stopping the Engine –
Troubleshooting ........................................191
Auto-Start-Stop
What Is Auto-Start-Stop ..............................194
Auto-Start-Stop Precautions ......................194
Switching Auto-Start-Stop On and Off
.......................................................................194
Stopping the Engine ....................................194
Restarting the Engine ..................................194
Auto-Start-Stop Indicators ..........................194
Auto-Start-Stop – Troubleshooting .........195
Fuel and Refueling
Fuel and Refueling Precautions ...............197
Fuel Quality ....................................................198
Locating the Fuel Filler Funnel .................198
Running Out of Fuel ....................................199
Refueling .......................................................200
Fuel Tank Capacity .....................................202
Fuel and Refueling – Troubleshooting
......................................................................203
Catalytic Converter
What Is the Catalytic Converter ..............204
Catalytic Converter Precautions .............204
Catalytic Converter – Troubleshooting
......................................................................204
Automatic Transmission
Automatic Transmission Precautions .....206
Automatic Transmission Positions ..........206
Shifting Your Vehicle Into Gear ................207
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Automatic Transmission Position Indicators
......................................................................207
Manually Shifting Gears .............................207
Temporary Neutral Mode ..........................208
Automatic Return to Park (P) ....................209
Manual Park Release ..................................210
Automatic Transmission Audible Warnings
.......................................................................212
Automatic Transmission – Troubleshooting
.......................................................................212
All-Wheel Drive
How Does All-Wheel Drive Work .............214
All-Wheel Drive Precautions ......................214
All-Wheel Drive Limitations ........................214
All-Wheel Drive Driving Hints ....................214
All-Wheel Drive – Troubleshooting ..........217
Brakes
Brake Precautions ........................................218
Anti-Lock Braking System ..........................218
Brake Over Accelerator ..............................218
Locating the Brake Fluid Reservoir .........218
Checking the Brake Fluid ..........................218
Brake Fluid Specification ...........................219
Brakes – Troubleshooting .........................219
Electric Parking Brake
What Is the Electric Parking Brake ..........221
Applying the Electric Parking Brake .......221
Applying the Electric Parking Brake in an
Emergency ................................................221
Manually Releasing the Electric Parking
Brake ...........................................................221
Automatically Releasing the Electric
Parking Brake ..........................................222
Electric Parking Brake Audible Warning
......................................................................222
Releasing the Electric Parking Brake if the
Vehicle Battery Has Run Out of Charge
......................................................................222
Electric Parking Brake – Troubleshooting
......................................................................222
Hill Start Assist
What Is Hill Start Assist ..............................225
How Does Hill Start Assist Work .............225
Hill Start Assist Precautions .....................225
Hill Start Assist – Troubleshooting .........225
Auto Hold
How Does Auto Hold Work ......................226
Switching Auto Hold On and Off ............226
Using Auto Hold ..........................................226
Auto Hold Indicators ...................................227
Traction Control
How Does Traction Control Work ...........228
Switching Traction Control On and Off
......................................................................228
Traction Control Indicator .........................228
Traction Control – Troubleshooting .......228
Stability Control
How Does Stability Control Work ...........229
Switching Stability Control On and Off
......................................................................230
Stability Control Indicator .........................230
Stability Control – Troubleshooting .........231
Steering
Electric Power Steering .............................232
Steering – Troubleshooting ......................233
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Parking Aids
Parking Aid Precautions ............................234
Switching Parking Aid On and Off ..........235
Rear Parking Aid ..........................................235
Front Parking Aid ........................................236
Side Parking Aid ..........................................237
Parking Aid Indicators ................................238
Parking Aids – Troubleshooting ..............238
Rear View Camera
What Is the Rear View Camera ...............240
Rear View Camera Precautions ..............240
Locating the Rear View Camera .............240
Rear View Camera Guide Lines ..............240
Rear View Camera Object Distance
Indicators ...................................................241
Rear View Camera Settings ......................241
360 Degree Camera
What Is the 360 Degree Camera ............243
How Does the 360 Degree Camera Work
......................................................................243
360 Degree Camera Precautions ...........243
360 Degree Camera Limitations .............243
Locating the 360 Degree Cameras ........243
360 Degree Camera Guide Lines ...........244
360 Degree Camera Settings ..................245
Active Park Assist
What Is Active Park Assist ........................246
How Does Active Park Assist Work ........246
Active Park Assist Precautions ................246
Switching Active Park Assist On and Off
......................................................................246
Entering a Parallel Parking Space ...........247
Entering a Perpendicular Parking Space
......................................................................247
Exiting a Parking Space .............................248
Active Park Assist – Troubleshooting
......................................................................248
Cruise Control
What Is Cruise Control ................................251
Switching Cruise Control On and Off ......251
Setting the Cruise Control Speed ............251
Canceling the Set Speed ..........................252
Resuming the Set Speed ..........................252
Cruise Control Indicators ..........................252
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ..................................253
Adaptive Cruise Control Precautions .....253
Adaptive Cruise Control Limitations ......254
Switching Adaptive Cruise Control On and
Off ...............................................................256
Adaptive Cruise Control Automatic
Cancellation .............................................257
Setting the Adaptive Cruise Control Speed
......................................................................257
Setting the Adaptive Cruise Control Gap
......................................................................258
Canceling the Set Speed ..........................259
Resuming the Set Speed ..........................259
Overriding the Set Speed .........................259
Adaptive Cruise Control Indicators ........259
Switching From Adaptive Cruise Control
to Cruise Control ....................................260
Lane Centering ............................................260
Adaptive Cruise Control – Troubleshooting
......................................................................262
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Drive Mode Control
What Is Drive Mode Control .....................264
How Does Drive Mode Control Work .....264
Selecting a Drive Mode .............................264
Drive Modes .................................................264
Lane Keeping System
What Is the Lane Keeping System ..........265
How Does the Lane Keeping System Work
......................................................................265
Lane Keeping System Precautions ........265
Lane Keeping System Limitations ..........266
Switching the Lane Keeping System On
and Off .......................................................266
Switching the Lane Keeping System Mode
......................................................................266
Lane Keeping System Settings ................267
Alert Mode ....................................................267
Aid Mode .......................................................267
Alert and Aid Mode ....................................268
Lane Keeping System Indicators ............268
Lane Keeping System – Troubleshooting
......................................................................270
Blind Spot Information System
What Is Blind Spot Information System
......................................................................273
How Does Blind Spot Information System
Work ...........................................................273
Blind Spot Information System Precautions
......................................................................273
Blind Spot Information System Limitations
......................................................................273
Blind Spot Information System
Requirements ...........................................274
Switching Blind Spot Information System
On and Off ................................................274
Locating the Blind Spot Information System
Sensors ......................................................274
Blind Spot Information System Indicators
......................................................................275
Blind Spot Information System –
Troubleshooting ......................................275
Cross Traffic Alert
What Is Cross Traffic Alert .........................276
How Does Cross Traffic Alert Work ........276
Cross Traffic Alert Precautions ................276
Cross Traffic Alert Limitations ...................277
Switching Cross Traffic Alert On and Off
.......................................................................277
Locating the Cross Traffic Alert Sensors
.......................................................................277
Cross Traffic Alert Indicators ....................277
Cross Traffic Alert – Troubleshooting
......................................................................278
Pre-Collision Assist
What Is Pre-Collision Assist ......................279
How Does Pre-Collision Assist Work ......279
Pre-Collision Assist Precautions ..............279
Pre-Collision Assist Limitations ...............280
Locating the Pre-Collision Assist Sensors
.......................................................................281
Distance Indication .....................................282
Distance Alert ...............................................283
Automatic Emergency Braking ................284
Evasive Steering Assist .............................284
Pre-Collision Assist – Troubleshooting
......................................................................285
Driver Alert
What Is Driver Alert .....................................287
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How Does Driver Alert Work ....................287
Driver Alert Precautions ............................287
Driver Alert Limitations ..............................288
Switching Driver Alert On and Off ..........288
Driver Alert – Troubleshooting ................288
Load Carrying
Load Carrying Precautions .......................289
Locating the Safety Compliance
Certification Labels ................................290
What Is the Gross Axle Weight Rating
......................................................................290
What Is the Gross Vehicle Weight Rating
......................................................................290
What Is the Gross Combined Weight
Rating .........................................................290
Calculating Payload .....................................291
Calculating the Load Limit .........................291
Roof Rack ......................................................293
Luggage Compartment
Installing and Removing the Luggage
Compartment Cargo Net ......................295
Installing and Removing the Luggage
Compartment Cover ..............................295
Connecting a Trailer
Connecting a Trailer Precautions ............297
Connecting a Trailer ...................................297
Towing a Trailer
Towing a Trailer Precautions ....................299
Trailer Brake Precautions ..........................299
Towing a Trailer Limitations ......................300
Loading Your Trailer ...................................300
Trailer Towing Hints ....................................300
Launching or Retrieving a Boat or Personal
Watercraft ..................................................301
Towing Weights and Dimensions ............302
Trailer Sway Control
How Does Trailer Sway Control Work
......................................................................304
Trailer Sway Control Precautions ............304
Switching Trailer Sway Control On and Off
......................................................................304
Driving Hints
Reduced Engine Performance ................305
Cold Weather Precautions ........................305
Breaking-In ...................................................305
Driving Through Water ..............................305
Driving Economically ..................................306
Floor Mats .....................................................306
Crash and Breakdown
Information
Roadside Assistance ..................................308
Switching the Hazard Flashers On and Off
......................................................................309
Jump Starting the Vehicle .........................309
Post-Crash Alert System ..............................311
Automatic Crash Shutoff ............................312
Transporting the Vehicle ............................312
Towing Your Vehicle
Towing Your Vehicle Precautions .............314
Recreationally Towing Your Vehicle - 2.0L,
AWD ............................................................314
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Recreationally Towing Your Vehicle - 2.0L,
FWD .............................................................314
Recreationally Towing Your Vehicle - 2.7L
.......................................................................314
Emergency Towing ......................................315
Fuses
Fuse Precautions ..........................................316
Under Hood Fuse Box ................................316
Body Control Module Fuse Box ..............326
Identifying Fuse Types ................................331
Fuses – Troubleshooting ...........................331
Maintenance
Maintenance Precautions .........................332
Opening and Closing the Hood ..............332
Under Hood Overview - 2.0L ...................334
Under Hood Overview - 2.7L ...................336
Engine Oil ......................................................338
Checking the Coolant ................................340
Changing the Engine Air Filter .................344
Changing the Fuel Filter ............................344
Drive Belt Routing Overview - 2.0L ........345
Drive Belt Routing Overview - 2.7L .........345
Changing the 12V Battery .........................345
Adjusting the Headlamps ..........................348
Exterior Bulbs ...............................................350
Interior Bulbs ................................................353
Vehicle Care
Cleaning Products .......................................354
Cleaning the Exterior .................................355
Waxing ............................................................357
Cleaning the Interior ...................................357
Repairing Minor Paint Damage ................359
Body Styling Kits
Body Styling Kit Precautions ....................360
Storing Your Vehicle
Preparing Your Vehicle for Storage .........361
Removing Your Vehicle From Storage
......................................................................362
Wheel and Tire Information
Locating the Tire label ...............................363
Department of Transportation Uniform Tire
Quality Grades .........................................363
Information on the Tire Sidewall .............364
Glossary of Tire Terminology ...................369
Tire Replacement Requirements ............369
Using Snow Chains .....................................372
Tire Care
Checking the Tire Pressures ....................374
Inflating the Tires .........................................374
Inspecting the Tire for Wear .....................375
Inspecting the Tire for Damage ...............375
Inspecting the Wheel Valve Stems .........376
Tire Rotation .................................................376
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit
......................................................................378
Tire Sealant and Inflator Kit Precautions
......................................................................378
Locating the Tire Sealant and Inflator Kit
......................................................................378
Tire Sealant and Inflator Kit Components
......................................................................379
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Using the Tire Sealant and Inflator Kit
......................................................................379
Tire Pressure Monitoring System
What Is the Tire Pressure Monitoring
System .......................................................385
Tire Pressure Monitoring System Overview
......................................................................385
Tire Pressure Monitoring System
Precautions ..............................................386
Tire Pressure Monitoring System
Limitations .................................................387
Viewing the Tire Pressures .......................387
Resetting Tire Pressure Monitoring System
......................................................................387
Tire Pressure Monitoring System –
Troubleshooting ......................................388
Changing a Road Wheel
Changing a Flat Tire ....................................391
Wheel Nuts ...................................................396
Capacities and Specifications
Engine Specifications - 2.0L .....................398
Engine Specifications - 2.7L .....................399
Motorcraft Parts - 2.0L ...............................400
Motorcraft Parts - 2.7L .................................401
Engine Oil Capacity and Specification -
2.0L .............................................................402
Engine Oil Capacity and Specification -
2.7L .............................................................404
Cooling System Capacity and Specification
- 2.0L ..........................................................407
Cooling System Capacity and Specification
- 2.7L ...........................................................408
Fuel Tank Capacity .....................................409
Air Conditioning System Capacity and
Specification - 2.0L ..................................410
Air Conditioning System Capacity and
Specification - 2.7L ..................................412
Washer Fluid Specification ........................413
Brake Fluid Specification ...........................414
Vehicle Identification
Vehicle Identification Number ..................416
Connected Vehicle
What Is a Connected Vehicle ....................417
Connected Vehicle Requirements ...........417
Connected Vehicle Limitations .................417
Connecting the Vehicle to a Mobile
Network ......................................................417
Connecting the Vehicle to a Wi-Fi Network
.......................................................................417
Connected Vehicle – Troubleshooting
.......................................................................418
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .............421
Changing the Vehicle Wi-Fi Hotspot Name
or Password ...............................................421
Audio System
Audio System Precautions ........................423
Switching the Audio Unit On and Off ......423
Selecting the Audio Source .....................423
Playing or Pausing the Audio Source .....423
Adjusting the Volume .................................423
Switching Shuffle Mode On and Off ......424
Switching Repeat Mode On and Off ......424
Setting a Memory Preset ...........................424
Muting the Audio .........................................424
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Table of Contents
Adjusting the Sound Settings ..................424
Setting the Clock and Date ......................425
AM/FM Radio ................................................425
Switching the Display On and Off ..........426
Digital Radio .................................................426
Satellite Radio ..............................................427
Identifying the Audio Unit .........................429
Information and Entertainment
Display Overview
Information and Entertainment Display
Precautions ................................................431
Information and Entertainment Display
Limitations ..................................................431
Status Bar ......................................................432
Feature Bar ...................................................433
Accessing Feature Drawers .....................433
Information On Demand Screen .............433
Voice Interaction
What is Voice Interaction ..........................435
Setting the Wake Word ..............................435
Beginning a Voice Interaction ..................435
Voice Interaction Examples ......................435
Phone
Phone Precautions ......................................437
Connecting Your Phone .............................437
Phone Menu ..................................................437
Making and Receiving a Phone Call ......439
Sending and Receiving a Text Message
.......................................................................441
Switching Text Message Notification On
and Off .......................................................442
Bluetooth®
Connecting a Bluetooth® Device ............443
Playing Media Using Bluetooth® .............443
Apps
App Precautions ..........................................444
App Requirements ......................................444
Accessing Apps ...........................................444
Enabling Apps on an iOS Device ............444
Enabling Apps on an Android Device
......................................................................444
Switching Apple CarPlay On and Off ......445
Switching Android Auto On and Off ......445
Personal Profiles
How Do Personal Profiles Work ..............447
Enabling or Disabling Personal Profiles
......................................................................447
Creating a Personal Profile .......................447
Linking or Unlinking a Personal Profile to
a Remote Control ....................................448
Linking or Unlinking a Personal Profile to
a Device ....................................................448
Navigation
Accessing Navigation ................................449
Navigation Map Updates ..........................449
Adjusting the Map .......................................449
Live Traffic .....................................................449
Setting a Destination ..................................449
Waypoints .....................................................450
Route Guidance ............................................451
Vehicle System Updates
Updating the Vehicle Systems Wirelessly
......................................................................452
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Table of Contents
Performing a Master Reset .......................453
Accessories
Accessories ..................................................454
Lincoln Protect
What Is Lincoln Protect ..............................456
Scheduled Maintenance
General Maintenance Information ..........459
Normal Scheduled Maintenance ............463
Special Operating Conditions Scheduled
Maintenance .............................................467
Customer Information
Rollover Warning .........................................472
The Better Business Bureau Auto Line
Program .....................................................472
The Mediation and Arbitration Program
......................................................................473
Ordering a Canadian French Owner's
Manual .......................................................474
Reporting Safety Defects in the United
States ..........................................................474
Reporting Safety Defects in Canada ......475
Declaration of Conformity .........................476
Radio Frequency Certification Labels
......................................................................476
California Proposition 65 ...........................514
Perchlorate ....................................................514
Replacement Parts Recommendation
.......................................................................514
Mobile Communications Equipment .......515
End User License Agreement ...................516
Emission Law ................................................546
Appendices
Electromagnetic Compatibility .................548
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Table of Contents

If you require assistance or clarification on policies or procedures, please contact the customer relationship center.
United States
Lincoln Motor Company Lincoln Concierge P.O. Box 6248 Dearborn, MI 48126 1-800-521-4140 www.owner.lincoln.com
Canada
Lincoln Motor Company Customer Relationship Center P.O. Box 2000 Oakville, Ontario L6K 0C8 1-800-387-9333 TDD for the hearing impaired: 1-888-658-6805 www.lincolncanada.com
Europe
Telephone: 02035644444 E-mail: UKCRC1@ford.com Twitter: @forduk
Australia
Ford Motor Company Attention: Customer Relationship Centre Private Mail Bag 5 Fairlane Business Park #3 Campbellfield, Victoria, 3061 Telephone: 13 3673 (FORD) E-mail: foacust1@ford.com
New Zealand
Ford Motor Company Attention: Customer Relationship Centre Private Bag 76912 Manukau City 2241 Telephone: 0800 367 369 (FORDNZ) E-mail: fnzcust@ford.com
Asia Pacific
E-mail: expcac@ford.com
Caribbean, Central America and Israel
Ford Motor Company Ford Export Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Fax: (313) 390-0804 Telephone: (313) 594-4857 E-mail: expcac@ford.com
U.S. Virgin Islands and Puerto Rico
Ford Motor Company Ford Export Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (800) 841-3673 E-mail: prcac@ford.com
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
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Contacting Us

North Africa
E-mail: nafcrc@ford.com
Sub-Saharan Africa
E-mail: ssacrc@ford.com
Puerto Rico
Ford International Business Development, Inc. P.O. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 1-800-392-3673 (FORD) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr
Middle East
Ford Middle East Customer Relationship Center P.O. Box 21740 Dubai, United Arab Emirates Telephone: 80004441066 Toll-free number for the Kingdom of Saudi Arabia: 8008443673 Mobily and Zain cell phone users in Saudi Arabia: 800850078 Kuwait: 22280384 Local telephone number for Kuwait: +965 1 898900 Fax: +971 4 3327266 E-mail: menacac@ford.com www.me.ford.com
South Korea
Telephone: +82-02-1600-6003 E-mail: infokr1@ford.com
Lincoln Automotive Financial Services
- US Only
Lincoln Automotive Financial Services offers a full range of financing and lease plans to help you acquire your vehicle. We are dedicated to providing answers, information and a truly extraordinary experience.
For assistance call 1-888-498-8801, or for more information about Lincoln Automotive Financial Services and access to an account manager, visit www.lincoln.com/finance.
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Contacting Us

ABOUT THIS PUBLICATION

WARNING: Driving while distracted
can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Thank you for choosing Lincoln. We recommend that you take some time to get to know your vehicle in order to benefit from greater safety and pleasure from driving it. Use this digital manual, that we have also made available for your continued use through the Lincoln Way app and your local Lincoln website to familiarize yourself with the basics.
Note: To download the Lincoln Way app, visit your device's app store.
Note: To find the local Ford website, visit
https://corporate.ford.com/operations/ locations/global-links.html.
Note: Use and operate your vehicle in line with all applicable laws and regulations.
Note: Pass on all printed owners information when selling this vehicle.
Our digital resources include a comprehensive digital owners manual that is dynamically created according to the features on your vehicle by using the vehicle identification number. See Locating the Vehicle Identification Number (page 416). The digital owners manual includes visual and full text search functions so that you can quickly locate the information you are looking for. It also includes links to a number of how-to videos created to help you understand some of the advanced technologies on your vehicle.
Features and Options
Note: This publication describes product
features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options that are not available on the vehicle you have purchased.
Illustrations
Note: Some of the illustrations in this manual
could show features as used in different models, some can appear different to you on your vehicle.
Location of Components
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.
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Introduction

E154903
Right-hand side.A Left-hand side.B

USING THIS PUBLICATION

To quickly locate information about your vehicle, use the word search within the Owner's Manual application.
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Introduction

SYMBOLS USED ON YOUR VEHICLE

These are some of the symbols you may see on your vehicle.
Air conditioning system
E231157
Air conditioning system lubricant type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E332905
Cruise control
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
E231160
Flammable
Front airbag
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Symbols Glossary

Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Passenger airbag activated
Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Malfunction Indicator Lamp (MIL)
Side airbag
Shield the eyes
E138639
Stability control
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Symbols Glossary
Hill descent control
E332910
Trail control
Windshield wiping system
E132353
Windshield wash and wipe
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Symbols Glossary

WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
We respect your privacy and are committed to protecting it. The information contained in this manual was correct at the time of publication but as technology rapidly changes, we recommend that you visit the local Lincoln website for the latest information.
Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.
Note: Error logs are reset following a service or repair.
Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.
Data recorded includes, for example:
Operating states of system components, for example fuel level, tire pressure and battery charge level.
Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.
Events or errors in essential systems, for example headlamps and brakes.
System responses to driving situations, for example airbag deployment and stability control.
Environmental conditions, for example temperature.
Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.
Services That We Provide
If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.
For additional information about our privacy policy, refer to the local Lincoln website.
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Data Privacy

Services That Third Parties Provide
We recommend that you review the terms and conditions and data privacy information for any services equipped with your vehicle or to which you subscribe. We take no responsibility for services that third parties provide.
Where equipped, SiriusXM with 360L may use the modem. To disable, turn off the SiriusXM 360L or Vehicle Connectivity setting. See Enabling and Disabling the
Modem (page 417).

SERVICE DATA

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them
vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information
may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.
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Data Privacy

EVENT DATA

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicles systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The event data recorder in this vehicle is designed to record such data as:
How various systems in your vehicle were operating.
Whether or not the driver and passenger seatbelts were buckled/fastened.
How far (if at all) the driver was depressing the accelerator and/or the brake pedal.
How fast the vehicle was traveling.
Where the driver was positioning the
steering wheel.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (for example name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

SETTINGS DATA

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
Seat and steering wheel position.
Climate control settings.
Radio presets.
Entertainment Data
Data recorded includes, for example:
Music, videos or album art.
Contacts and corresponding address
book entries.
Navigation destinations.
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Data Privacy

CONNECTED VEHICLE DATA

The modem has a SIM. The modem was enabled when your
vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification. For additional information about our privacy policy, visit www.ConnectedLincoln.com or refer to your local Lincoln website.
Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings.
Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.
Note: To find out if your vehicle has a modem, visit www.ConnectedLincoln.com.

MOBILE DEVICE DATA

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps.
The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes, for example, the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.
If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.
If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings.
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Data Privacy
System data cannot be accessed without special equipment and access to your vehicle's module.
For additional information about our privacy policy, refer to the local Lincoln website.
Note: To find out if your vehicle has connectivity technology, visit www.ConnectedLincoln.com.

EMERGENCY CALL SYSTEM DATA

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.
Note: You cannot deactivate emergency call systems that are required by law.
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Data Privacy

STEERING WHEEL

E332367
A B
F
CDE
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Visual Search

See Adjusting the Volume (page 423).A See Beginning a Voice Interaction (page 435).B See Making and Receiving a Phone Call (page 439).C See Selecting the Audio Source (page 423).D See Accessing Navigation (page 449).E See Switching Adaptive Cruise Control On and Off (page 256).F
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Visual Search

INSTRUMENT PANEL

E332368
A
B
CF D
E
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Visual Search
See Instrument Cluster Overview (page 137).A See Feature Bar (page 433).B See Replacing the Cabin Air Filter (page 158).C See Shifting Your Vehicle Into Gear (page 207).D See Applying the Electric Parking Brake (page 221).E See Exterior Lighting Control (page 119).F
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Visual Search

CENTER CONSOLE

E332369
D
C
B
A
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Visual Search
See Switching the Hazard Flashers On and Off (page 309).A See Switching the Audio Unit On and Off (page 423).B See Locating the Power Outlet (page 181).C See Switching the Heated Seats On and Off (page 167).D
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Visual Search

VEHICLE INTERIOR

E332370
A B C
D
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Visual Search
See Moving the Seat Backward and Forward (page 161).A See Folding the Seat Backrest (page 167).B See Installing and Removing the Luggage Compartment Cover (page 295).C See Adjusting the Lumbar Support (page 162).D
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Visual Search

FRONT EXTERIOR

E332371
A
B C
D
E
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Visual Search
See Opening and Closing the Hood (page 332).A See Replacing the Front Wiper Blades (page 116).B See Locating the Keyless Entry Keypad (page 95).C See Locating the Front Parking Aid Sensors (page 236).D See Locating the 360 Degree Cameras (page 243).E
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Visual Search

REAR EXTERIOR

E332372
A
B
CD
E
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Visual Search
See Opening the Hands-Free Liftgate (page 101).A See Replacing the Rear Wiper Blades (page 116).B See Locating the Rear Parking Aid Sensors (page 235).C See Connecting a Trailer (page 297).D See Locating the Rear View Camera (page 240).E
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Visual Search

CHILD SAFETY PRECAUTIONS

WARNING: Always make sure your
child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.
WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and
CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.
WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle
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Child Safety

manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: Do not use pillows, books or towels to boost your child's height. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.
When installing a child restraint with seatbelts:
Place the vehicle seat in the upright position before you install the child restraint.
Use the correct seatbelt buckle for that seating position.
Insert the belt tongue into the buckle. Make sure the tongue is securely fastened in the buckle.
Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.
Put the seatbelt in the automatic locking mode.

CHILD RESTRAINT ANCHOR POINTS

What Are the Child Restraint Anchor Points
Anchor points allow you to quickly and safely install a child restraint.
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Child Safety
Locating the Child Restraint Lower Anchor Points
E318267
E196697
Locating the Child Restraint Top Tether Anchor Points
E316055

CHILD RESTRAINTS

Child Restraint Position Information
Install the child restraint tightly against the vehicle seat. It may be necessary to lift or remove the head restraint.
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Child Safety
Rear Facing Child Restraints
Seatbelt OnlyLATCH (Lower Anchors Only)Combined Weight of Child and Child Restraint
XXUp to 65 lb (29 kg)
XOver 65 lb (29 kg)
Forward Facing Child Restraints
Seatbelt and LATCH (Lower Anchors
and Top Tether Anchor)
Seatbelt and Top Tether AnchorLATCH (Lower Anchors and Top
Tether Anchor)
Combined Weight of Child and Child
Restraint
XXXUp to 65 lb (29 kg)
XXOver 65 lb (29 kg)
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Child Safety
Child Restraints Recommendation
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimes called an infant carrier,
convertible seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally age four or younger).
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a child restraint (generally
children who are less than 57 in (1.45 m) tall, are greater than age four and less
than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child restraint manufacturer).
Use a vehicle seatbelt having the lap belt snug and low
across the hips, shoulder belt centered across the
shoulder and chest, and seat backrest upright.
Children who have outgrown or no longer properly fit in a belt-positioning booster
seat (generally children who are at least 57 in (1.45 m) tall or greater than 80 lb
(36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).
You are required by law to properly use child restraints for infants and toddlers in the United States, Canada and Mexico.
Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.
When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.
When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.
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INSTALLING CHILD RESTRAINTS

Using Seatbelts
WARNING: Depending on where you
secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
Note: Although the child restraint illustrated is a forward-facing child restraint, the steps are the same for installing a rear-facing child restraint.
Perform the following steps when installing the child restraint with seatbelts:
1. Position the child restraint in a seat with a seatbelt.
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2. After positioning the child restraint in the proper seating position, pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue.
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3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure that you did not twist the belt webbing.
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4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
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5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.
Note: The automatic locking mode is available on the front passenger and rear seats.
6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor did not lock, unbuckle the belt and repeat Steps 5 and 6.
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8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight
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of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will provide extra help to remove remaining slack from the belt.
9. If the child restraint has a tether strap, attach it.
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10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement.
We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.
Using Lower Anchors and Tethers for Children
WARNING: Do not attach two child
safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.
WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
The LATCH (Lower Anchors and Tethers for CHildren) system has three vehicle anchor points.
Two lower anchors where the seat backrest and seat cushion meet, called the seat bight.
One top tether anchor behind that seating position.
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LATCH-compatible child restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH-equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint.
However, you can still use the seatbelt to attach the child restraint. For forward-facing child restraints, you must also attach the top tether strap to the proper top tether anchor if a top tether strap has been provided with your child restraint.
Follow the instructions on attaching child restraints with tether straps.
Installing a Child Restraint in a Center Seat
WARNING: The standardized spacing
for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.
The lower anchors at the center of the second row rear seat are spaced 20 in (51 cm) apart. You cannot install a child restraint with rigid LATCH attachments at the center seating position. You can only use LATCH-compatible child restraints with attachments on belt webbing at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.
Each time you use the child restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm).
If you did not properly anchor the child restraint, the risk of a child being injured in a crash greatly increases.
Combining the Seatbelt and Lower Anchors for Attaching Child Restraints
When used in combination, you may attach either the seatbelt or the LATCH lower anchors first, provided a proper installation is achieved. Attach the tether strap afterward, if it is included with the child restraint.
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Using Tether Straps
Many forward-facing child restraints include a tether strap which extends from the back of the child restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older child restraints.
Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your child restraint does not reach the appropriate top tether anchor in your vehicle.
Once you install the child restraint using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.
Perform the following steps to install a child restraint with tether anchors.
Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.
1. Route the child restraint tether strap over the back of the seat. For the outermost seating positions, route the tether strap under the head restraint and between the head restraint posts. For the center seating position, route the tether strap over the top of the head restraint. If needed, you can also remove the head restraints.
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2. Locate the correct anchor behind the gap cover for the selected seating position.
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3. Clip the tether strap to the anchor as shown.
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4. Tighten the child restraint tether strap according to the manufacturer's instructions.
If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

BOOSTER SEATS

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child restraint and meet the following criteria.
Generally children who are less than 57 in (1.45 m) tall.
Are greater than age four (4) and less than age twelve (12).
Are between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg).
Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you can answer yes to all of these questions when seated without a booster seat:
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Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
Can the child sit without slouching?
Does the lap belt rest low across the
hips?
Is the shoulder belt centered on the shoulder and chest?
Can the child stay seated like this for the whole trip?
Always use booster seats in conjunction with your vehicle lap and shoulder belt.
Types of Booster Seats
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Backless booster seats If your backless booster seat has a
removable shield, remove the shield.
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If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child's head, as measured at the tops of the ears, above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high-back booster seat.
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High-back booster seats
If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high-back booster seat would be a better choice.
Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
The following drawings compare the ideal fit to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips.
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If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not use any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions.

CHILD SAFETY LOCKS

WARNING: You cannot open the rear
doors from inside if you have put the child safety locks on.
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A child safety lock is on the rear edge of each rear door. You must switch the child safety lock separately on each door.
Left-Hand Side
Turn the key counterclockwise to switch the child lock off and clockwise to switch it on.
Right-Hand Side
Turn the key clockwise to switch the child lock off and counterclockwise to switch it on.
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SEATBELT PRECAUTIONS

WARNING: Always drive and ride
with your seatback upright and the lap belt snug and low across the hips.
WARNING: Children must always be
properly restrained.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seatbelt.
WARNING: Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and one tongue designed to be used as a pair. Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. Never use a single seatbelt for more than one person.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Seatbelts and seats may be hot in a vehicle that is in the sunshine. The hot seatbelts or seats may burn a small child. Check seat covers and buckles before you place a child anywhere near them.
WARNING: If your vehicle is involved in a crash, have the seatbelts and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
All seating positions in your vehicle have lap and shoulder seatbelts. All occupants of the vehicle should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided.
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Seatbelts

The seatbelt system consists of:
Lap and shoulder seatbelts.
Shoulder seatbelt with automatic locking
mode, except driver seatbelt.
Height adjuster at the front outermost seating positions.
Seatbelt pretensioners at the front outermost and second row outermost seating positions.
Belt tension sensor at the front outermost passenger seating position.
Seatbelt warning light and chime.
Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners are designed to tighten the seatbelts when activated. In frontal and near-frontal crashes, the seatbelt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. The pretensioners may also activate when a Safety Canopy airbag deploys.

FASTENING AND UNFASTENING THE SEATBELTS

All seatbelts in your vehicle are a three-point combination lap and shoulder seatbelt.
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B
A
Seatbelt tongue.A Seatbelt buckle.B
1. Pull the seatbelt out steadily.
Note: It may lock if you pull it sharply or if the vehicle is on a slope.
2. Insert the tongue into the buckle.
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3. Pull the seatbelt tight to remove any slack.
Unfastening the Seatbelts
1. Press the red button on the buckle to release the seatbelt.
2. Hold the seatbelt tongue and let it retract completely and smoothly to its stowed position.
Using a Sliding Clip (If Equipped)
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Slide the clip away from the tongue so there is no loose webbing when an occupant or child seat is buckled up. You can also use the sliding clip to raise the tongue and prevent it from rattling or to ease access to the tongue.

SENSITIVE LOCKING MODE

What is Sensitive Locking Mode
Sensitive locking mode is a seatbelt retractor feature that allows shoulder belt length adjustment according to your movements and locking in response to vehicle movement.
How Does Sensitive Locking Mode Work
If the driver suddenly brakes, turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the seatbelts lock to help reduce forward movement of the driver and passengers.
In addition, the seatbelt retractor locks if you pull the seatbelt webbing out too quickly. If the retractor locks, slowly lower the height adjuster to allow the seatbelt to retract.
If the retractor does not unlock, pull the seatbelt out slowly then feed a small length of webbing back toward the stowed position.
For rear seatbelts, recline the rear seat backrest or push the seat backrest cushion away from the seatbelt. Feed a small length of webbing back toward the stowed position.

AUTOMATIC LOCKING MODE

What Is Automatic Locking Mode
This is a safety feature built into the seatbelt retractors that keeps the seatbelts pre-locked.
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Engaging Automatic Locking Mode
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1. Fasten the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire belt out.
3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.
Disengaging Automatic Locking Mode
Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive locking mode.

ADJUSTING THE SEATBELTS DURING PREGNANCY

WARNING: Always ride and drive
with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.
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Pregnant women should always wear their seatbelt. Position the lap belt portion of a combination lap and shoulder belt low across the hips below the belly and worn as tight as comfort allows. Position the shoulder belt to cross the middle of the shoulder and the center of the chest.
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ADJUSTING THE SEATBELT HEIGHT

WARNING: Position the seatbelt
height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash.
1. Press the button and slide the height adjuster up or down.
2. Release the button and pull down on the height adjuster to make sure it is locked in place.

SEATBELT REMINDER

How Does the Seatbelt Reminder Work
This feature supplements the seatbelt warning function by providing additional reminders that intermittently sound a tone and illuminate the seatbelt warning lamp when you are in the driver seat or you have a front seat passenger and a seatbelt is unbuckled.
The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning. To avoid the system switching on the Belt-Minder feature for objects you place on the front passenger seat, only the front seat passengers receive warnings as determined by the front passenger sensing system.
If the Belt-Minder warnings expire (warnings for about five minutes) for one passenger (driver or front passenger), the other passenger can still cause the Belt-Minder feature to switch on.
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ThenIf
The Belt-Minder feature will not activate.You and the front seat passenger buckle your seatbelts before you switch the ignition on or less than 1–2 minutes elapse after you switch the ignition on...
The Belt-Minder feature activates, the seatbelt warning lamp illumin-
ates and an indicator tone sounds for 6 seconds every 25 seconds,
repeating for about 5 minutes or until you and the front seat passenger
buckle your seatbelts.
You or the front seat passenger do not buckle your seatbelts before your vehicle reaches at least 6.0 mph (9.7 km/h) and 1–2 minutes elapse after you switch the ignition on...
The Belt-Minder feature activates, the seatbelt warning lamp illumin-
ates and an indicator tone sounds for 6 seconds every 25 seconds,
repeating for about 5 minutes or until you and the front seat passenger
buckle your seatbelts.
The seatbelt for the driver or front passenger is unbuckled for about 1 minute while the vehicle is traveling at least 6.0 mph (9.7 km/h) and more than 1–2 minutes elapse after you switch the ignition on...
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Seatbelt Reminder Indicators
A warning lamp illuminates if the ignition is on, a front seat is occupied and the seatbelt has not been fastened.
The warning lamp illuminates until you fasten your seatbelt.
Seatbelt Reminder Audible Warnings
A warning tone sounds if the warning lamp illuminates and your vehicle exceeds a relatively low speed.
The warning tone sounds for up to five minutes or until you fasten your seatbelt.
Switching the Seatbelt Reminder On and Off
WARNING: While the system allows
you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use the vehicle.
Note: The driver and front passenger warnings switch off independently. When you perform this procedure for one seating position, do not buckle the other position as this cancels the process.
Note: If you are using MyKey, you cannot disable the seatbelt reminder. Also, if the seatbelt reminder has been previously disabled, it will be re-enabled during the use of MyKey. See MyKey (page 84).
Read Steps 1 - 4 before proceeding with the programming procedure.
Make sure that:
The parking brake is set.
The transmission is in park (P).
The ignition is off.
The driver and front passenger seatbelts
are unfastened.
1. Switch the ignition on. Do not start the engine.
2. Wait about one minute until the seatbelt warning light switches off. After Step 2, wait an additional five seconds before proceeding with Step 3. Once you start Step 3, you must complete the procedure within 30 seconds.
3. For the seating position you are switching off, buckle then unbuckle the seatbelt three times at a moderate speed, ending in the unbuckled state. After Step 3, the seatbelt warning light switches on.
4. When the seatbelt warning light is on, buckle then unbuckle the seatbelt. After Step 4, the seatbelt warning light flashes for confirmation.
This switches the feature off for that seating position if it is currently on.
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This switches the feature on for that seating position if it is currently off.

CHECKING THE SEATBELTS

Check the seatbelts and child restraints periodically to make sure they work properly and are not damaged. Make sure there are no nicks, tears or cuts. Replace if necessary.
Check the following seatbelt assemblies after a crash.
Retractors.
Buckles.
Front seatbelt buckle assemblies.
Shoulder belt height adjusters.
Shoulder belt guide on seat backrest.
Child restraint LATCH and tether anchors.
Attaching hardware.
Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint.
We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Seatbelt assemblies not in use during a crash should also be checked and replaced if either damage or improper operation is noted.
Properly care for seatbelts. See Cleaning
Seatbelts (page 358).

SEATBELT EXTENSIONS

WARNING: Persons who fit into the
vehicle's seatbelt should not use an extension. Unnecessary use could result in serious personal injury in the event of a crash.
WARNING: Only use extensions provided free of charge by our dealers. The dealer will provide an extension designed specifically for this vehicle, model year and seating position. The use of an extension intended for another vehicle, model year or seating position may not offer you the full protection of your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt extensions to install child restraints.
WARNING: Do not use extensions to change the way the seatbelt fits across the torso, over the lap or to make the seatbelt buckle easier to reach.
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If, because of body size or driving position, it is not possible to properly fasten the seatbelt over your lap and shoulder, an extension that is compatible with the seatbelts is available free of charge from our dealers. Only use our seatbelt extensions made by the original equipment seatbelt manufacturer with our seatbelts. Ask your authorized dealer if your extension is compatible with your vehicle restraint system.
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WHAT IS THE PERSONAL SAFETY SYSTEM

An advanced safety system that protects occupants in frontal crashes.

HOW DOES THE PERSONAL SAFETY SYSTEM WORK

This system provides an improved level of frontal crash protection to front seat occupants and is designed to reduce the risk of airbag-related injuries. The system analyzes occupant conditions and crash severity before activating the appropriate safety devices. During a crash, the restraints control module may deploy the seatbelt pretensioners, and one or both stages of the dual-stage airbags based on crash severity and occupant conditions.

PERSONAL SAFETY SYSTEM COMPONENTS

Driver and passenger dual-stage airbag supplemental restraints.
Front seat outermost seatbelts with pretensioners, energy management retractors and seatbelt usage sensors.
Driver seat position sensor.
Passenger seat position sensor.
Front passenger sensing system.
Passenger airbag off and on indicators.
Front crash severity sensors.
Restraints control module with impact
and safing sensors.
Restraint system warning light and tone.
The electrical wiring for the airbags, crash
sensors, seatbelt pretensioners, front seatbelt usage sensors, front passenger sensing system and indicator lights.
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Personal Safety System

HOW DO THE FRONT AIRBAGS WORK

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The driver and front passenger airbags deploy during significant frontal and near frontal crashes.
The driver and passenger front airbag system consists of:
Driver and passenger airbag modules.
Front passenger sensing system.
Crash sensors and monitoring system
with readiness indicator. See Crash Sensors and Airbag Indicator (page 71).
The airbags are a supplemental restraint system and are designed to work with the seatbelts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag.
Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.
Contact with a deploying airbag may cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag.
Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.

HOW DO THE SIDE AIRBAGS WORK

WARNING: Do not place objects or
mount equipment on or near the airbag cover, on the side of the front or rear seatbacks, or in areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
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Airbags

WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident.
WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
The side airbags are on the outermost side of the seat backrests of the front seats. In certain sideways crashes or rollovers, the airbags will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.
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The system consists of the following:
A label or embossed side panel indicating that side airbags are fitted to your vehicle.
Side airbags inside the driver and front passenger seat backrests.
Crash sensors and monitoring system with readiness indicator. See Crash
Sensors and Airbag Indicator (page 71).

HOW DO THE KNEE AIRBAGS WORK

WARNING: Close the glove box door
when your vehicle is moving. Failure to follow this instruction could reduce the effectiveness of the passenger knee airbag and increase the risk of injury in a crash.
A driver knee airbag is under or within the instrument panel. A passenger knee airbag is within or under the glove box door. During a crash, the restraints control module may activate the driver and passenger knee airbags based on crash severity and occupant conditions. Under certain crash and occupant conditions, the driver and passenger knee airbag may deploy but the driver front airbag may not activate. As with front and side airbags, it is important to be properly seated and restrained to reduce the risk of death or serious injury.
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Airbags
Make sure the knee airbags are operating properly. See Crash
Sensors and Airbag Indicator
(page 71).

HOW DOES THE SAFETY CANOPY WORK

WARNING: Do not place objects or
mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.
WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.
The Safety Canopy deploys during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy inflates between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events.
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The system consists of the following:
Safety Canopy curtain airbags above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim.
A flexible headliner which opens above the side doors to allow air curtain deployment
· Crash sensors and monitoring system with a readiness indicator. See Crash Sensors and Airbag
Indicator (page 71).
Properly restrain children 12 years old and under in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.
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AIRBAG PRECAUTIONS

WARNING: Airbags do not inflate
slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment. Failure to follow this instruction could result in personal injury or death.
WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: Several airbag system components get hot after inflation. To reduce the risk of injury, do not touch them after inflation.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
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PROPERLY ADJUSTING THE DRIVER AND FRONT PASSENGER SEATS

WARNING: National Highway Traffic
Safety Administration (NHTSA) recommends a minimum distance of at least 10 in (25 cm) between an occupant's chest and the driver airbag module.
To properly position yourself away from the airbag:
Move your seat to the rear as far as you can while still reaching the pedals comfortably.
Recline the seat slightly one or two degrees from the upright position.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat backrest, and center themselves on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase
the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.

CHILDREN AND AIRBAGS

WARNING: Do not place a rearward
facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
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Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.

FRONT PASSENGER SENSING SYSTEM

What Is the Front Passenger Sensing System
This system detects a properly seated occupant and determines if the front passenger airbag should be enabled.
How Does the Front Passenger Sensing System Work
The system uses a passenger airbag status indicator which illuminates indicating that the front passenger frontal airbag is either enabled or disabled.
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Note: When you first switch the ignition on, the passenger airbag status indicator off and on lamps illuminate for a short period to confirm they are functional.
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The indicator lamps are in the overhead console.
The front passenger sensing system is designed to disable the front passenger frontal airbag under these conditions:
The front passenger seat is unoccupied.
The system determines an infant is
present in a child restraint.
A passenger takes their weight off of the seat for a period of time.
If there is a problem with the airbag system or the passenger sensing system.
Even with this technology, parents are strongly encouraged to always properly restrain children in the rear seat.
When the front passenger sensing system disables the front passenger frontal airbag, the passenger airbag status indicator illuminates the off lamp.
If you have installed the child restraint and the passenger airbag status indicator illuminates the on lamp, switch your vehicle off, remove the child restraint from your vehicle and reinstall the restraint following the child restraint manufacturer's instructions.
The front passenger sensing system works with sensors that are part of the front passenger seat and seatbelt. The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger frontal airbag should be enabled.
When the front passenger sensing system enables the front passenger frontal airbag, the passenger airbag status indicator illuminates the on lamp.
If a person of adult size is sitting in the front passenger seat, but the passenger airbag status indicator off lamp is illuminated, it is possible that the person is not sitting properly in the seat. If this happens:
Switch your vehicle off and ask the person to place the seat backrest in an upright position.
Have the person sit upright in the seat, centered on the seat cushion, with the person's legs comfortably extended.
Restart your vehicle and have the person remain in this position for about two minutes. This allows the system to detect that person and enable the passenger frontal airbag.
If the indicator off lamp remains illuminated even after this, you should advise the person to ride in the rear seat.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit upright, leaning against the seat backrest, and centered on the seat cushion, with their feet comfortably extended on the floor.
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Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.
If you think that the state of the passenger airbag status indicator lamp is incorrect, check for the following:
Objects lodged underneath the seat.
Objects between the seat cushion and
the center console.
Objects hanging off the seat backrest.
Objects stowed in the seat backrest map
pocket.
Objects placed on the occupant's lap.
Cargo interference with the seat
Other passengers pushing or pulling on
the seat.
Rear passenger feet and knees resting or pushing on the seat.
The listed conditions could cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system. The person in the front passenger seat could appear heavier or lighter due to the conditions listed.
Make sure the front passenger sensing system is operating properly. See Crash Sensors and
Airbag Indicator (page 71).
If the airbag readiness light is on, do the following:
Pull your vehicle over.
Switch your vehicle off.
Check for any objects lodged underneath
the front passenger seat or cargo interfering with the seat.
Remove the obstruction if found.
Restart your vehicle.
Wait at least two minutes and verify that
the airbag readiness light in the instrument cluster is no longer illuminated.
If the airbag readiness light in the instrument cluster remains illuminated, there may be a problem due to the front passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle in for service immediately.
If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact your Customer Relationship Center. See Contacting Us (page 15).
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Front Passenger Sensing System Precautions
WARNING: Sitting improperly, out of
position or with the seatback reclined too far can take weight off the seat cushion
and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash. Always sit upright against your seat back, with your feet on the floor.
WARNING: Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system. This could seriously increase the risk of injury or death.
Front Passenger Sensing System Indicators
Passenger AirbagPassenger Airbag Status IndicatorOccupant
DisabledOFF: IlluminatedEmpty
ON: Not Illuminated
DisabledOFF: IlluminatedChild
ON: Not Illuminated
EnabledOFF: Not IlluminatedAdult
ON: Illuminated
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CRASH SENSORS AND AIRBAG INDICATOR

WARNING: Modifying or adding
equipment to the front end of your vehicle (including hood, bumper system, frame, front end body structure, tow hooks and hood pins) may affect the performance of the airbag system, increasing the risk of injury. Do not modify or add equipment to the front end of your vehicle.
Your vehicle has a collection of crash and occupant sensors. These sensors provide information to the restraints control module which activates the following:
Front and rear seatbelt pretensioners.
Driver airbag.
Passenger airbag.
Knee airbag(s).
Seat mounted side airbags.
Safety Canopy.
Based on the type of crash, the restraints control module deploys the appropriate safety devices.
The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. Routine maintenance of the airbag is not required.
A difficulty with the system is indicated by one or more of the following:
The readiness light will not illuminate immediately after you switch the ignition on.
The readiness light either flashes or stays on.
You hear a series of five tones. The tone pattern repeats periodically until the problem, the light or both are repaired.
If any of these things happen, even intermittently, have the supplemental restraint system serviced immediately. Unless serviced, the system may not function properly in the event of a crash.
The fact that the seatbelt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, seatbelt usage) were not appropriate to activate these safety devices.
The front airbags activate only in frontal and near-frontal crashes. Front airbags may activate in rollovers, side impacts or rear impacts if the crash causes sufficient frontal deceleration.
The seatbelt pretensioners activate in frontal, near-frontal and side crashes, and in rollovers.
The knee airbag(s) deploy based on crash severity and occupant conditions.
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The side airbags inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation.
The Safety Canopy inflates in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.

DISPOSING OF AIRBAGS

Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.
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HOW DOES 911 ASSIST WORK

If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts, or activates the fuel pump shut-off, your vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone.
Not all crashes will deploy an airbag or activate the fuel pump shut-off. If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone. SYNC will then attempt to call the emergency services.
Before making the call:
SYNC provides about 10 seconds to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."
If you do not cancel the call and SYNC makes a successful call a pre-recorded message plays for the 911 operator. The occupants in your vehicle are able to talk with the operator. Be prepared to provide your name, phone number and location immediately because not all 911 systems are capable of receiving this information electronically.
During an emergency call the system transmits vehicle data to the emergency service.

EMERGENCY CALL REQUIREMENTS

WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.
WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.
SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
The 911 Assist feature must be set on before the incident.
You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC.
A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
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A connected Bluetooth enabled phone must have adequate network coverage, battery power and signal strength.
The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.
Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar.
Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

EMERGENCY CALL LIMITATIONS

The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number.
Your cellular phone or 911 Assist hardware sustains damage in a crash.
The vehicle's battery or the SYNC system has no power.
The phone(s) thrown from your vehicle are the ones paired and connected to the system.
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REMOTE CONTROL LIMITATIONS

WARNING: Changes or modifications
not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.
This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Make sure a valid remote control is within 5 ft (1.5 m) from the front door handles and rear of vehicle.
The system may not function if:
The remote control remains stationary for about a minute.
The vehicle battery has no charge.
The remote control battery has no
charge.
There is interference causing issues with the remote control frequencies.
The remote control is too close to metal objects or electronic devices, for example keys or a cell phone.

USING THE REMOTE CONTROL

Use your remote control to access various vehicle systems.
Note: The buttons on your remote may vary depending on the vehicle region or options.
Unlock
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Press the button to unlock all doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 89).
Lock
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Press the button to lock all doors. See Unlocking and Locking the
Doors Using the Remote Control
(page 89).
Remote Start (If Equipped)
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Press the button to remote start. See Remotely Starting and
Stopping the Vehicle (page 151).
Liftgate (If Equipped)
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Press the button to open or close the liftgate. See Liftgate (page
100).
Panic Alarm (If Equipped)
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Press the button to sound the panic alarm. See Sounding the Panic Alarm (page 76).
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SOUNDING THE PANIC ALARM

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Press the button to sound the panic alarm. Press the button again or switch the ignition on to
turn it off.
Note: The panic alarm only operates when the ignition is off.

LOCATING YOUR VEHICLE

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Press the lock button twice within three seconds. The turn signal lamps flash. We recommend you
use this method to locate your vehicle.

CHANGING THE REMOTE CONTROL BATTERY

WARNING: Keep batteries away from
children to prevent ingestion. Failure to follow this instruction could result in personal injury or death. If ingested, immediately seek medical attention.
WARNING: If the battery compartment does not securely close, stop using the remote control and replace it as soon as possible. In the meantime, keep the remote control away from children. Failure to follow this instruction could result in personal injury or death.
The remote control uses one coin-type 3-volt lithium battery CR2450 or equivalent.
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1. Push the release button and pull the key blade out.
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2. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.
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3. Insert a screwdriver, and carefully remove the battery.
4. Install a new battery with the + facing upward.
5. Reinstall the battery housing cover onto the transmitter and install the key blade.
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Dispose of old batteries in an environmentally friendly way. Seek advice from your local authority
about recycling old batteries.
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
Note: Replacing the battery does not erase the programmed key from your vehicle. The remote control should operate normally.

REPLACING A LOST KEY OR REMOTE CONTROL

You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle.

PROGRAMMING THE REMOTE CONTROL

Note: You can program a maximum of four
remote controls to your vehicle.
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Note: If your programmed remote controls are lost or stolen and you do not have an extra coded remote, you need to have your vehicle towed to an authorized dealer. Store an extra programmed remote away from your vehicle in a safe place to help prevent any inconvenience. Contact an authorized dealer to purchase additional spare or replacement remotes.
You must have two previously programmed remote controls inside your vehicle and the new unprogrammed remote controls readily accessible. Contact an authorized dealer to have the spare remote control programmed if two previously programmed remotes are not available. Make sure that your vehicle is off before beginning this procedure. Make sure that you close all the doors before beginning and that they remain closed throughout the procedure. Perform all steps within 30 seconds of starting the sequence. Stop and wait for at least one minute before starting again if you perform any steps out of sequence.
Read and understand the entire procedure before you begin.
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1. Place the first programmed remote in the backup slot inside the center console, with your foot off the brake pedal press and release the push button ignition switch.
2. Wait five seconds and then press and release the push button ignition switch again.
3. Remove the remote control.
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4. Within 10 seconds, place a second programmed remote control in the backup slot. Press and release the push button ignition switch.
5. Wait five seconds and then press and release the push button ignition switch again. Keep the ignition on for at least three seconds, but no more than 10 seconds.
6. Remove the remote control.
7. Place the unprogrammed remote control in the backup slot and press and release the push button ignition switch.
Programming is now complete. With your foot on the brake pedal, press the push button ignition switch to verify the remote control functions operate and your vehicle starts with the new remote control.
If programming was not successful, wait 10 seconds and repeat Steps 1 through 7. If you are still unsuccessful, take your vehicle to an authorized dealer.

KEYS AND REMOTE CONTROLS – TROUBLESHOOTING

Keys and Remote Controls – Information Messages
ActionMessage
Replace remote control battery.Key Battery Low Replace Soon
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WHAT IS PHONE AS A KEY

Phone as a Key allows you to use your phone in place of a passive key.
You can use your phone for the following functions:
Remote locking and unlocking.
Passive entry and exit.
Passive start and drive the vehicle.
Remote start.
Memory function recall.

PHONE AS A KEY LIMITATIONS

Limitations can vary based on the make and model of your phone, phone location and physical obstructions.
The following items could impact Phone as a Key performance or prevent functionality in some cases:
The typical operating range for Phone as a Key is 131 ft (40 m).
Your Bluetooth connection is not enabled, is disrupted, or out of range.
Your Phone as a Key is not active or enabled on at least one phone.
Your vehicle battery has depleted.
Your phone battery has depleted.
Interference from other devices using
radio frequencies or physical obstructions.
Your phone is too close to metal objects or other electronic devices.
Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and phone and lock all doors when leaving the vehicle.

PROGRAMMING YOUR PHONE

To program your smartphone as Phone as a Key:
1. Visit your device's app store to download the Lincoln Way app.
2. Create or sign-in to the Lincoln Way app and add the vehicle identification number to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln Way app to complete the Sync Connect Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by following the prompts on your touchscreen.
Note: Keep your new Backup Start Passcode with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your account, you can delete it from your phone. If not, reset Phone as a Key using the following steps:
1. Press Settings on the touchscreen.
2. Press General.
3. Press Reset.
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4. Press Lincoln Way Connect Reset.
5. Press Reset All.
6. Confirm you would like to continue with erasing all Phone as a Key, Backup Start Passcodes.
7. Press Continue.
8. Confirm you are aware you are de-authorizing all authorized users and Lincoln Way Connect settings.
9. Press Continue.
Note: Please wait while the vehicle resets all the Phone as a Key, Backup Start Passcodes, Lincoln Way Connect Settings and de-authorize previously authorized users.

USING THE VALET MODE

1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode completely setup before using Valet Mode.
Note: Once the system detects a valid Phone as a Key, the temporary passcode displays in both the touchscreen and mobile app. If the system does not detect a valid Phone as a Key, it prompts you to enter your Backup Start Passcode. Once validated, the temporary passcode displays on the touchscreen.
3. Enter the first five digits of the passcode on the keyless entry keypad to unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your vehicle.
To disable Valet Mode, press Exit Valet Mode on the touchscreen. Once the system detects an authorized Phone as a Key, it disables. If the system does not detect a valid Phone as a Key, it prompts you to enter your Backup Start Passcode. Once validated, Valet Mode disables.

USING THE BACKUP START PASSCODE

If you are unable to start your vehicle with Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition button. If the system does not detect a valid Phone as a Key, a message appears and the system prompts you for your Backup Start Passcode.
Note: Make sure you have Phone as a Key active on at least one phone to use the previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen does not appear, it is necessary to press the ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within 30 seconds.
4. Once the system validates the Backup Start Passcode, a message alerts you to start your vehicle.
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5. Press the brake pedal and the ignition button within 20 seconds to start the vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying to enter a Backup Start Passcode, resetting a current passcode or entering an incorrect Valet Mode passcode.
Note: The system remains locked for five minutes. After five minutes the system allows codes to be entered again.

PHONE AS A KEY – TROUBLESHOOTING

Phone as a Key – Frequently Asked Questions
How can I tell if my vehicle has Phone as a Key?
The touchscreen shows the Phone as a Key reset option if your vehicle has Phone as a Key. If you have registered your vehicle through the Lincoln Way app, a control button appears on the home screen of the Lincoln Way app.
What happens if I cannot unlock the vehicle with Phone as a Key?
Attempt to move your phone closer to the vehicle. Check that the Lincoln Way app is still running and that the Phone as a Key control screen shows connected. If the phone is connected, attempt to press the remote unlock button in the Lincoln Way app. If the phone is not connected or the remote unlock button does not work in the Lincoln Way app, attempt to force close and restart the app.
Why do I get a No Key Detected message in the instrument cluster display when I am using Phone as a Key and my phone is in the car?
Your phones Bluetooth connection has been disrupted or is not connected. Try reconnecting your phone's Bluetooth connection. Move the phone closer to the center of the vehicle near the cup holder or center console. Verify your Phone as a Key is still active, enabled and has not been revoked.
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What do I do if my phone is lost, damaged, or the battery has depleted?
Use the Backup Start Passcode that you created to protect you in the event that you lose your phone, damage it, or the battery depletes. See Using the
Backup Start Passcode (page 81).
How many phones can I use for Phone as a Key?
You can program and activate up to four phones with Phone as a Key to your vehicle.
How does a valet drive my car if I only use my Phone as a Key?
Have the valet use the temporary valet passcode that you created when using valet mode. See Using the Valet Mode (page 81).
I uninstalled my Lincoln Way app and reinstalled it. Why am I not able to get a new Phone as a Key?
Remove the Phone as a Key that was previously associated with your phone or reset Phone as a Key from your vehicle, and then request a new Phone as a Key. See Programming Your
Phone (page 80).
Why can I not remotely start the vehicle with my Phone as a Key?
Using the Lincoln Way app, verify your Phone as a Key setup is complete and enabled via Bluetooth connection on at least one phone. If Bluetooth has connected but Phone as a Key setup is not complete, complete the setup of your Phone as a Key, as prompted from the Lincoln Way app. See Programming Your Phone (page 80).
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PRINCIPLE OF OPERATION

MyKey allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys can be activated with these restricted modes.
Any keys that remain unprogrammed are referred to as administrator keys or admin keys. They can be used to:
Create a MyKey.
Program configurable MyKey settings.
Clear all MyKey features.
When you have created a MyKey, you can access the following information by using the information display to determine:
How many admin keys and MyKeys are programmed to your vehicle.
The total distance your vehicle traveled with a MyKey.
Note: Switch the vehicle on to use the system.
Note: All MyKeys are programmed to the same settings. You cannot program them individually.
Note: For vehicles with push-button start, when both a MyKey and an admin key are present, the vehicle will recognize the admin key when you switch the vehicle on.
Non-Configurable Settings
The following settings cannot be changed by an admin key user:
Seatbelt reminder. You cannot disable this feature. The audio system will mute when the driver and front-seat passenger seatbelts are not fastened.
Early low fuel or charge. The low-fuel or low charge warning activates earlier, giving the MyKey user more time to refuel or recharge.
Restricted touchscreen operation in some markets. For example, MyKey may prevent manual navigation destination input when the vehicle is in any gear other than park (P), or when the vehicle reaches a certain rate of speed.
Satellite radio adult content restrictions, if available on your vehicle.
Note: If a phone is connected using Apple CarPlay or Android Auto when driving with a MyKey, the driver can receive phone calls and text messages even if the do not disturb restriction is on. If the vehicle comes with satellite radio, the adult content is not restricted.
Note: The audio system may not mute with a basic AM/FM radio.
Note: You may be able to turn the lane departure warning feature off, but the feature will automatically re-activate with every new key cycle.
Configurable Settings
With an admin key, you can configure certain MyKey settings when you first create a MyKey and before you restart the vehicle. You can also change the settings afterward with an admin key.
Note: Available vehicle features will appear in your information display, providing you with choices to switch them on or off, or to select a more specific setting.
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MyKey

WARNING: Do not set MyKey maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
A vehicle speed limit can be set. Warnings will be shown in the display followed by an audible tone when your vehicle reaches the set speed. You cannot override the set speed by fully depressing the accelerator pedal or by setting cruise control.
Various vehicle speed minders can be set. Once you select a speed, it will be shown in the display, followed by an audible tone when the preselected vehicle speed is exceeded.
Audio system maximum volume of 45%. A message will be shown in the display when you attempt to exceed the limited volume. Also, the speed-sensitive or compensated automatic volume control will be disabled.
Always on setting. When this is selected, you will not be able to switch off AdvanceTrac or traction control, 911 Assist or Emergency Assistance, or the do not disturb feature, if your vehicle comes with these features.

CREATING A MYKEY

Use the information display to create a MyKey:
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MyKey
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1. Insert the key you want to program into the ignition. If your vehicle has a push-button start, place the remote control in the backup slot.
2. Switch the ignition on.
3. Access the main menu in the information display and then scroll through the menus to change the settings of your MyKey. From the MyKey menu select the option Create MyKey. See Instrument Cluster Display (page 143).
4. When prompted, hold the OK button until you see a message informing you to label this key as a MyKey. The programmed restrictions apply when you switch the vehicle off, open and close the driver door and restart your vehicle with the programmed key or remote control.
5. Switch the ignition off.
You successfully created a MyKey. Make sure you label it so you can distinguish it from the admin keys.
You can also program configurable settings for the keys.
Programming and Changing Configurable Settings
Use the information display to access your configurable MyKey settings.
1. Switch the ignition on using an admin key or remote control you want to program.
2. Access the main menu in the information display and then scroll through the menus to change the settings of the MyKey. See Instrument Cluster Display (page 143).
3. Follow the instructions in the display. The programmed restrictions apply when you switch the vehicle off, open and close the driver door and restart your vehicle with the programmed key or remote control.
Note: You can clear or change your MyKey settings at any time during the same key cycle as you created the MyKey. Once you have switched the vehicle off, however, you need an admin key to change or clear your MyKey settings. When you make any changes to your MyKey settings, you change the settings for every MyKey. You cannot make individual changes to apply to certain MyKeys.

CLEARING ALL MYKEYS

When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status at once. To clear all MyKeys of all MyKey settings, use the information display.
1. Switch the ignition on using an admin key.
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MyKey
2. Access the main menu in the information display and then scroll through the menus to begin clearing your MyKey programming.
3. Follow the instructions in the display.
4. A confirmation message appears in the display after you finish clearing your MyKeys.
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status. You cannot remove the MyKey restrictions individually.

CHECKING MYKEY SYSTEM STATUS

You can find information about your programmed MyKeys by using the information display.
MyKey Distance
Tracks the distance when drivers use a MyKey. The only way to delete the accumulated distance is by using an admin key to clear all MyKeys. If the distance does not accumulate as expected, then the intended user is not using the MyKey, or an admin key user recently cleared and then recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when all MyKeys have been deleted.
Number of Admin Keys
Indicates how many admin keys are programmed to your vehicle. Use this feature to determine how many admin keys you have for your vehicle, and detect if an additional MyKey has been programmed.

USING MYKEY WITH REMOTE START SYSTEMS

MyKey is not compatible with non Lincoln-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Lincoln-approved remote start system.

MYKEY – TROUBLESHOOTING

Potential CausesCondition
The key or transmitter used to start the vehicle does not have admin privileges.I cannot create a MyKey.
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MyKey
Potential CausesCondition
Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See What Is the Passive Anti-Theft System (page 108).
The key or transmitter used to start the vehicle is the only admin key. There always has to be at least one admin key. The passive anti-theft system is disabled or in unlimited mode.
The transmitter used to start your vehicle does not have admin privileges.I cannot program the configurable
settings. There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 85).
The key or transmitter used to start the vehicle does not have admin privileges.I cannot clear the MyKeys. No MyKeys are created. See Creating a MyKey (page 85).
Purchase a new key or transmitter from an authorized dealer.I lost the only admin key.
Program a spare key or transmitter. You may need to see an authorized dealer. See What Is the Passive Anti-Theft System (page 108).
I lost a key.
The MyKey user is not using the MyKey.The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your vehicle. See Creating a MyKey (page 85).
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MyKey

OPERATING THE DOORS FROM OUTSIDE YOUR VEHICLE

Unlocking and Locking the Doors Using the Remote Control
You can only use the remote control when your vehicle is stationary.
Unlocking the Doors
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Press the button to unlock all doors.
Locking the Doors
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Press the button to lock all doors. One short flash of the turn signal lamps confirms that your vehicle
has locked.
Unlocking and Locking the Doors Using the Key Blade
If there is a power door lock fault you can use the key blade to lock and unlock the doors.
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If the central locking function does not operate, lock the doors individually using the key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Unlocking the Doors
If the central locking function does not operate, unlock the driver door and then unlock all other doors individually by pulling the interior door handles.
Note: When the doors have been unlocked using this method, the doors must be locked individually until the central locking function has been repaired.
Individually Unlocking and Locking the Doors Using the Key Blade
If there is a power door lock fault you can use the key blade to lock and unlock the doors.
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Doors and Locks

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Lock.A Unlock.B

OPERATING THE DOORS FROM INSIDE YOUR VEHICLE

Individually Unlocking and Locking the Doors Using the Locking Button
The power door lock control is on the driver and front passenger door panels.
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Unlock.A Lock.B

AUTOUNLOCK

What Is Autounlock
Autounlock is an unlocking feature that unlocks the vehicle doors when your vehicle comes to a stop.
Autounlock Requirements
Autounlock unlocks all the doors when all of the following occur:
The ignition is on, all the doors are closed and your vehicle is moving at a speed greater than 12 mph (20 km/h).
Your vehicle comes to a stop.
You open the driver door within 10
minutes of switching the ignition off or to the accessory position.
Switching Autounlock On and Off
1. Press the menu button on the steering wheel to enter the information display main menu.
2. Select Settings.
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Doors and Locks
3. Select Vehicle.
4. Select Locks.
5. Switch Autounlock on or off.

AUTOLOCK

What Is Autolock
Autolock is a locking feature that locks your vehicle doors when you start driving.
Autolock Requirements
Autolock locks all the doors when all of the following occur:
All doors are closed.
The ignition is on.
Your vehicle reaches a speed greater
than 12 mph (20 km/h).

MISLOCK

What Is Mislock
Mislock is a locking feature that warns you if your vehicle has not locked.
Mislock Limitations
When you press the lock button once, the direction indicators do not flash if:
Any door or the liftgate is open.
The hood is open.
If you switch mislock off, the horn does not sound if you press the lock button on the remote control when a door is open.
Switching Mislock On and Off
1. Press the menu button on the steering wheel to enter the information display main menu.
2. Select Settings.
3. Select Vehicle.
4. Select Locks.
5. Switch Mislock Chirp on or off.

DOORS AND LOCKS AUDIBLE WARNINGS

Door Ajar Audible Warning
Sounds when a door is not fully closed and your vehicle is moving.

DOORS AND LOCKS – TROUBLESHOOTING

Doors and Locks – Warning Lamps
Door Ajar Warning Lamp
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It illuminates when you switch the ignition on and remains on if any door or the hood is open.
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Doors and Locks
Doors and Locks – Information Messages
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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Doors and Locks

KEYLESS ENTRY LIMITATIONS

Make sure your remote control is within 3 ft (1 m) from the front door handles and the tailgate.
The system could not function if:
The remote control remains stationary for about a minute.
The vehicle battery has no charge.
The remote control battery has no
charge.
There is interference causing issues with the remote control frequencies.
The remote control is too close to metal objects or electronic devices, for example keys or a cell phone.

KEYLESS ENTRY SETTINGS

Switching Keyless Entry On and Off
1. Switch the ignition on using an original key that has not been created as a MyKey.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press Locks.
Reprogramming the Unlocking Function
You can enable two-stage unlocking function allowing you to unlock only the driver door when you touch the unlock sensor.
Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking.
If you program the unlocking function so that only the driver door unlocks, you can unlock all of the other doors from inside your vehicle using the power door lock control. You can unlock individual doors by pulling the interior door handles on those doors.

USING KEYLESS ENTRY

Unlocking the Doors
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With the remote control within 3 ft (1 m) of your vehicle, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle to unlock, being careful not to touch the lock sensor at the same time or pull on the door handle too quickly. The system requires a brief delay to authenticate the remote control.
Locking the Doors
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Keyless Entry

With your passive key within 3 ft (1 m) of your vehicle, touch the outer door handle lock sensor for approximately one second to lock, being careful not to touch the unlock sensor on the back of the door handle at the same time. After locking, you can immediately pull on the door handle to confirm locking occurred without inadvertently unlocking.
Opening the Liftgate with the Remote Control
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Press the exterior liftgate release button inside of the liftgate handle. The liftgate unlocks and opens. See Opening the Liftgate From Outside Your Vehicle (page
100).

KEYLESS ENTRY – TROUBLESHOOTING

Keyless Entry – Frequently Asked Questions
Why does the keypad not accept the access code?
If you enter the access code too fast on the keypad, the unlock function may not work. Slowly re-enter the access code.
Why does the passive key not work?
The system deactivates passive keys left inside your vehicle when you lock it. You cannot switch the ignition on using a deactivated passive key. Press the unlock button on the remote control to reactivate a passive key.
Why does the keypad not function?
The keypad goes into an anti-scan mode if you enter a wrong code seven times. The anti-scan mode disables the keypad for one minute and the red light flashes.
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Keyless Entry

WHAT IS THE KEYLESS ENTRY KEYPAD

The keyless entry keypad allows you to lock and unlock your vehicle using the keypad on the window trim.

KEYLESS ENTRY KEYPAD LIMITATIONS

The system may not function if:
The vehicle battery has no charge.

LOCATING THE KEYLESS ENTRY KEYPAD

SecuriCode Invisible Keypad
The keypad is near the driver window and illuminates when you touch it.

KEYLESS ENTRY KEYPAD MASTER ACCESS CODE

Unlocking the Doors
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Enter the factory-set five-digit code or your personal code. You must press each number within five seconds of each other.
Press 3-4 within five seconds to unlock all doors.
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Keyless Entry Keypad

Locking the Doors
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Press and hold 7·8 and 9·0 at the same time with the driver door closed.
Note: You do not need to enter the code first.

KEYLESS ENTRY KEYPAD PERSONAL ACCESS CODES

Programming a Personal Entry Code
1. Enter the factory-set five-digit code.
2. Press 1·2 on the keypad within five seconds.
3. Enter your personal five-digit code. You must do this within five seconds of completing step 2.
4. Press 1·2 on the keypad to save personal code 1.
The doors lock then unlock to confirm that programming was successful.
To program additional personal entry codes, repeat steps 1 through 3, then for step 4:
Press 3·4 to save personal code 2.
Press 5·6 to save personal code 3.
Press 7·8 to save personal code 4.
Press 9·0 to save personal code 5.
If your vehicle is fitted with MyFord Touch, you can also program the system with a personal entry code.
Hints:
Do not set a code that uses five of the same number.
Do not use five numbers in sequential order.
The factory-set code works even if you have set your own personal code.
Erasing a Personal Code
1. Enter the factory-set five-digit code.
2. Press and release 1·2 on the keypad within five seconds.
3. Press and hold 1·2 for two seconds. You must do this within five seconds of completing Step 2.
All personal codes erase and only the factory-set five-digit code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode if you enter the wrong code seven times. This mode turns off the keypad for one minute and the keypad lamp flashes.
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Keyless Entry Keypad
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