Lincoln MKZ Hybrid 2014 Owner Manual Supplement

2014-MKZ HYBRID

This Limited Warranty statement is a supplement to the Ford Motor
Company New Vehicle Limited Warranty coverage. Qualified
2014-model MKZ Hybrid vehicles equipped with package 60L are
covered by the terms of the New Vehicle Limited Warranty, and the
additional coverage provided by this Ford ExtraCARE Limited
Warranty.

In the States of Florida and New York, this is a 4-year/100,000 Mile

Ford ExtraCARE Limited Warranty coverage.

The 4-year/100,000 Mile Ford ExtraCARE Limited Warranty coverage is
provided on eligible 2014-model MKZ Hybrid vehicles equipped with
package 60L sold to customers in the States of Florida and New York.
Ford Motor Company will provide for repair or replacement of covered
components on the vehicle during the Ford ExtraCARE Limited
Warranty period in accordance with the following terms, conditions, and
limitations.

Limited Warranty coverage. Under the Ford ExtraCARE Limited
Warranty coverage, you are provided with 4 years of limited warranty
coverage on covered components listed under Parts Coverage from the
original Ford New Vehicle Limited Warranty coverage start date or up to
100,000 miles on the odometer, whichever comes first.

Eligible vehicles. 2014-model MKZ Hybrid vehicles equipped with
package 60L sold to customers in the States of Florida and New York.

May 2013
First Printing
Litho in U.S.A.

EH6J 19T201 DA

Repairs covered under the Ford ExtraCARE Limited Warranty

coverage. Your Lincoln or Ford dealership will repair, replace, or adjust all
covered components, as specified under Parts Coverage, that fail due to
defective workmanship or wear and tear resulting from defective material
or workmanship during the applicable Ford ExtraCARE Limited Warranty
coverage. Damage and items not covered under the Ford ExtraCARE
Limited Warranty coverage are specified under What is NOT Covered by
this Ford ExtraCARE Limited Warranty coverage.

Covered components. Ford ExtraCARE components (See Parts
Coverage herein)

Where to go for covered repairs:

Unless you need emergency service or repair, we recommend that you
return to your selling dealer to obtain repairs or service to your vehicle.
However, you may obtain repair or service to the vehicle under this
Ford ExtraCARE Limited Warranty coverage from any Lincoln or Ford
dealership in the U.S. or Canada.

If the vehicle should need an emergency service or repair and the
vehicle is inoperative, you may use other repair or service facilities if all
local Lincoln or Ford dealerships with a 25 mile radius are closed.

To request reimbursement, you must provide a copy of the repair order
and proof of payment to your selling dealer or contact 1-800-321-7790.
You have one year from the repair order open date or payment receipt
date to request your refund.

Repairs. All warranty repairs of covered components MUST be made
with new or remanufactured parts or other new or remanufactured parts
authorized by Ford.

Care of the vehicle.

maintained in accordance with the Scheduled Maintenance Services in
the Service Guide of the Owner’s Manual for the vehicle. Proof of
Scheduled Maintenance Services includes maintenance records that show
mileage, date of maintenance service, VIN, and the maintenance that was
performed. Scheduled Maintenance Service requires periodic service
checks based on mileage intervals and the make and model of your
vehicle. Please review the Owner’s Guide for your Scheduled
Maintenance Service requirements that are provided at the time of vehicle
purchase. If you perform your own Scheduled Maintenance Services, you
must maintain a log including date, mileage, and description of each
maintenance service and provide corresponding receipts for purchases of
parts and fluids. Failure to perform Scheduled Maintenance as specified in
the Service Guide will invalidate warranty coverage on parts affected by
proper operation or by lack of maintenance.

Your vehicle must be properly operated and

Roadside Assistance Coverage. Ford has contracted with Cross
Country Motor Club, Inc., a licensed auto club to provide Roadside
Assistance services on your vehicle. Cross Country Motor Club’s
address and phone number is P.O. Box 9145, Medford, MA 02155,
1-800-241-3673.

Roadside Assistance provides coverage of up to $100 per incident for
the following items (including the cost of the service call and labor for
services performed at the site of the disablement):

- Lock-out assistance

- Flat Tire changes

- Battery jump starts, limited to not more than three (3) "no charge"
service calls during any twelve (12) month period.

- Out of fuel assistance - the delivery of gasoline to you, including the
cost of up to two (2) gallons of gasoline, limited to not more than three
(3) "no change" service calls during any twelve (12) month period.

- Towing up to $100 per incident. Towing is limited to one (1) tow per
disablement to the Selling Dealer or other Lincoln or Ford franchised
dealership.

Items not covered by Roadside Assistance Coverage. Roadside
Assistance does not provide coverage for: (a) replacement parts, (b)
gasoline (except for an out of fuel assistance call)(c) tire repair, (d)
rental of towing equipment, (e) storage fees, (f) fees for labor performed
at a garage or service facility or (g) any "out of fuel" service if the
vehicle is located at Your residence or an operating commercial fueling
station, (h) impound towing or towing by a person other than a licensed
service station or garage, and (i) the assistance of any private parties.

WHEN YOU CALL FOR SERVICE, YOU WILL BE CONNECTED WITH
THE DISPATCHER AND A SERVICE VEHICLE WILL BE SENT TO
YOUR LOCATION. PLEASE PROVIDE THE DISPATCHER WITH:

(1) Your name, address and the VIN;
(2) the exact location of the Vehicle, and
(3) the nature of your Emergency
LIMIT OF LIABILITY: If You prefer to arrange Your own roadside

assistance or towing, We will reimburse You up to $100 per
disablement for the emergency expenses You actually incur, provided
that within twenty (20) days of the disablement You send a written
request for Roadside Assistance benefits that includes a statement of
Your loss and the original receipts for Your expenses to Ford Roadside
at the address shown herein.