Lincoln MKZ 2018 Quick Reference Guide

WARNING

Driving while distracted can result in loss of vehicle control, crash and
injury. We strongly recommend that you use extreme caution when using
any device that may take your focus off the road. Your primary responsibility
is the safe operation of your vehicle. We recommend against the use of any
hand-held device while driving and encourage the use of voice-operated
systems when possible. Make sure you are aware of all applicable local
laws that may affect the use of electronic devices while driving.

United States
Lincoln Client Relationship Center

1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)

owner.lincoln.com

Canada
Lincoln Client Relationship Centre

1-800-387-9333
(TDD for the hearing impaired: 1-888-658-6805)

lincolncanada.com

This Quick Reference Guide is not intended to
replace your vehicle Owner’s Manual, which
contains more detailed information concerning
the features of your vehicle, as well as important
safety warnings designed to help reduce the
risk of injury to you and your passengers. Please
read your entire Owner’s Manual carefully as
you begin learning about your new vehicle and
refer to the appropriate chapters when questions
arise. All information contained in this Quick
Reference Guide was accurate at the time of
duplication. We reserve the right to change
features, operation and/or functionality of any
vehicle specification at any time. Your Lincoln
dealer is the best source for the most current
information. For detailed operating and safety
information, please consult your Owner’s Manual.

March 2018

Second Printing

Quick Reference Guide

Lincoln MKZ

Litho in USA

JH6J 19G217 AA

2018 MKZ

Quick Reference Guide

The Lincoln Way

1

Table of Contents

2018 MKZ

A premier collection of services and experiences
designed around you.

Lincoln Pickup & Delivery

At the Lincoln Motor Company, we make moving through life seamless by picking
up your vehicle when it’s time for service and dropping it off when finished. We
also lend you a Lincoln in between, so your time remains distinctly yours.*

Arrange Pickup & Delivery service by calling your Service Advisor.

Lincoln Way App

This smartphone-compatible app combines vehicle service, client ownership and
driver convenience features. For more details, visit www.lincoln.com/lincolnway.

Lincoln Concierge

Our team is ready to help and is your personal connection to all things Lincoln.

The Lincoln Concierge is your connection to all things Lincoln.

Provides owner benefit details
Talks through features

Empowered to handle your calls from beginning to end.

Roadside Assistance for Life**

We’re here to help you out – no matter where, no matter when.

Locked out
Flat tire
Drained battery
Out of gas

Call 24/7 when you need assistance.

Complimentary Car Wash

After every service visit at select dealers, a clean start to your drive is on us.†

Complimentary Lincoln Loaner

Should your Lincoln require service,
we’ll provide you with a Lincoln loaner.††

Dedicated Support:

Lincoln Client Relationship Center
and Roadside Assistance

1-800-521-4140

TDD for the Hearing Impaired

1-800-232-5952

owner.lincoln.com

How-to and informational videos.
Warranty and maintenance information.
Make your payment or schedule service online.
Shop for accessories.

Join us in Conversation

1

Canadian Roadside coverage and benefits may differ from the United States coverage.

Canadian clients should refer to the Lincoln Roadside Assistance section of the Warranty
Guide, call 1-800-387-9333 or visit the website at LincolnCanada.com for more details.

* Pickup and delivery is valid for owners of new 2017 model-year Lincoln vehicles. Service is

available for retail and warranty repairs. Mileage limitations may apply. See your dealer for details.
Lincoln reserves the right to change program details at any time without obligation.

**Roadside assistance for life is only available for model-year 2013 and newer for the original owner.
† Availability depends on dealer participation.
†† Valid for owners of Lincoln models 2010 to present. See dealer for complete details.

Lincoln reserves the right to change program details at any time without obligation.

Our caring agents are empowered
to handle your call and concerns
from beginning to end.

Instrument Panel ........................................ 4 – 5

SYNC 3

Convenience

......................................................... 6 – 9

............................................. 10 – 11

Comfort.....................................................12 – 13

Function

Essential Information

Commonly Used Voice Commands

................................................... 14 – 15

.............................. 16 – 18

.................19

owner.lincoln.com lincolncanada.com

LEARN MORE ABOUT YOUR NEW VEHICLE

Scan the country-appropriate QR code with
your smartphone (make sure you install a
scanner app) and you can access even more
information about your vehicle.

Lincoln Way

2 3

Instrument Panel

3 Information Displays

Provide information about various systems on
your vehicle. Use the 5-way controls located
on the steering wheel to choose and confirm
settings and messages.

Refer to the Information Displays chapter of your

Owner’s Manual for more information.

4 Service Engine Soon Light

Lights briefly when you switch on the
ignition. If it remains on or is blinking after you
start the engine, the On-Board Diagnostics
(OBD-II) system has detected a problem. Drive
in a moderate fashion and have your vehicle
checked as soon as possible.

1 Electric Parking Brake

The electric parking brake switch replaces
the conventional hand brake. It is on the
instrument panel, to the left of the steering wheel.
To use, pull the electric parking brake switch.
The brake system warning lamp lights to confirm
that you applied the electric parking brake. You
can release the electric parking brake manually
by switching on the ignition, pressing the brake
pedal and then pressing the electric parking
brake switch.

4 5

The parking brake automatically releases when:

The driver door is closed.

You are accelerating.

There are no faults detected in the parking

brake system.

Refer to the Brakes chapter of your Owner's

Manual for more details.

2 Adaptive Cruise Control*

In addition to cruise control, your vehicle may also
include adaptive cruise control.

The system adjusts your speed to maintain a set

distance between you and the vehicle in front of
you in the same lane. You can select from one of
four gap settings by pressing the
on the steering wheel. See page 15 of this guide
for more details.

Note: Driving aids do not replace the need to

watch where the vehicle is moving and brake
when necessary. Refer to the Cruise Control
chapter of your Owner’s Manual for safety
information, more details and limitations.

and

controls

*if equipped *if equipped

5 Steering Wheel Audio and Media Controls

Press VOL + or – to increase or decrease
volume levels.

Press

Press

Press and hold

Press
Press MUTE to silence the current media.

|⊳ or ⊲| to access the previous or next

radio station preset, CD track or preset satellite
radio channel*.

to answer an incoming call or switch

between calls.

to exit phone mode

or end a call.

to access voice recognition.

6 Power Adjustable Steering Column*

Your power tilt steering column has a 4-way
rocker control that allows you to adjust the
steering wheel to your desired position.

7 Keyless Starting

Allows you to start your vehicle by pressing the
START STOP button when fully pressing down on
the brake pedal. Press the button again to switch
off the engine.

Note: Your intelligent access transmitter must be

inside the vehicle for the ignition to start.

8 Push Button Shift Transmission

The transmission shift buttons are on the
instrument panel, next to the touchscreen. Press
the brake pedal down and press one of the
PRNDS buttons to select a gear. The button
you select illuminates and the instrument cluster
shows the selected gear.

Note: When entering an automatic car wash,

always put your vehicle in Stay in Neutral

mode. To put your vehicle in Stay in Neutral
mode, make sure your vehicle is stationary
first, and then:

A. Press the neutral (N) button on the shifter

assembly once. A message will appear in
your information display screen prompting
you to press the neutral (N) button.

B. Press the neutral (N) button on the shifter

assembly again. A message appears in
the information display and the neutral (N)
button flashes continuously to confirm
your selection.

To exit Stay in Neutral mode, select

another gear.

9 Auto Hold

Auto Hold uses your vehicle brakes to hold
the vehicle stationary and prevent it from
rolling after you come to a stop. See page 18
for more information.

10 Hazard Warning Control

2018 MKZ