Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels.......254
Driving Hints
Breaking-In....................................................256
Economical Driving......................................256
Driving Through Water...............................256
Floor Mats.......................................................257
Roadside Emergencies
Roadside Assistance...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points................................................265
Customer Assistance
Getting the Services You Need................267
In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program
(Canada Only)...........................................270
Getting Assistance Outside the U.S. and
Canada.........................................................271
Ordering Additional Owner's
Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada
Only)............................................................273
Fuses
Fuse Specification Chart............................275
Changing a Fuse..........................................292
Maintenance
General Information....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301
Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products.......................................320
Cleaning the Exterior....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper
Blades.........................................................323
4
MKZ (CC9) Canada/United States of America, enUSA, First Printing
Table of Contents