Towing the Vehicle on Four
Wheels.....................................................218
Driving Hints
Breaking-In................................................220
Economical Driving.................................220
Driving Through Water...........................220
Floor Mats...................................................221
Roadside Emergencies
Roadside Assistance...............................222
Hazard Warning Flashers......................223
Fuel Shutoff...............................................223
Jump Starting the Vehicle.....................224
Post-Crash Alert System........................226
Customer Assistance
Getting the Services You Need............227
In California (U.S. Only)...........................228
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)...................229
Utilizing the Mediation/Arbitration
Program (Canada Only).....................230
Getting Assistance Outside the U.S. and
Canada...................................................230
Ordering Additional Owner's
Literature...............................................232
Reporting Safety Defects (U.S.
Only)........................................................232
Reporting Safety Defects (Canada
Only)........................................................233
Fuses
Fuse Specification Chart........................234
Changing a Fuse......................................244
Maintenance
General Information................................246
Opening and Closing the Hood...........247
Under Hood Overview - 2.0L
EcoBoost™..............................................248
Under Hood Overview - 3.7L................249
Engine Oil Dipstick - 2.0L
EcoBoost™.............................................250
Engine Oil Dipstick - 3.7L.......................250
Engine Oil Check.....................................250
Oil Change Indicator Reset....................251
Engine Coolant Check............................251
Automatic Transmission Fluid
Check.....................................................254
Brake Fluid Check...................................258
Power Steering Fluid Check.................258
Washer Fluid Check................................258
Fuel Filter...................................................259
Changing the 12V Battery.....................259
Checking the Wiper Blades...................261
Changing the Wiper Blades...................261
Adjusting the Headlamps.......................261
Changing a Bulb......................................263
Bulb Specification Chart........................263
Changing the Engine Air Filter.............265
Vehicle Care
General Information................................267
Cleaning Products...................................267
Cleaning the Exterior..............................267
Waxing........................................................268
Cleaning the Engine...............................268
Cleaning the Windows and Wiper
Blades.....................................................269
Cleaning the Interior...............................269
4
MKZ (CC9) , enUSA
Table of Contents