Lightware MX-RCP32, MX-RCP16 User Manual

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MX-RCP16 MX-RCP32
User’s Manual
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SAFETY INSTRUCTIONS

equipment, or from the power source. The MAINS plug is used as the disconnect device, the disconnect device shall remain readily operable.
There are no user-serviceable parts inside of the unit. Removal of the cover will expose dangerous voltages. To avoid personal injury, do not remove the cover. Do not operate the unit without the cover installed.
The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus. No naked flame sources, such as lighted candles, should be placed on the apparatus.
The appliance must be safely connected to multimedia systems. Follow instructions described in this manual.
Ventilation
For the correct ventilation and avoid overheating ensure enough free space around the appliance. Do not cover the appliance, let the ventilation holes free and never block or bypass the ventilators (if any).
WARNING
To prevent injury, the apparatus is recommended to securely attach to the floor/wall or mount in accordance with the installation instructions.
WEEE ( Waste Electrical & Electronic Equipment )
Correct Disposal of This Product
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.
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MX-RCP16, MX-RCP32

Table of contents

1. INTRODUCTION ...................................................................................................................... 7
1.1. BOX CONTENTS................................................................................................................... 7
1.2. DESCRIPTION...................................................................................................................... 7
1.3. FEATURES .......................................................................................................................... 7
1.4. APPLICATIONS .................................................................................................................... 8
1.5. DEVICE-COMPATIBILITY ....................................................................................................... 8
2. CONTROLS AND CONNECTIONS ......................................................................................... 9
2.1. FRONT VIEW OF MX-RCP16 ............................................................................................... 9
2.2. FRONT VIEW OF MX-RCP32 ............................................................................................... 9
2.3. FRONT VIEW LEGEND........................................................................................................... 9
2.4. REAR VIEW OF MX-RCP16 ............................................................................................... 10
2.5. REAR VIEW OF MX-RCP32 ............................................................................................... 10
2.6. REAR VIEW LEGEND .......................................................................................................... 10
2.7. ELECTRICAL CONNECTIONS ............................................................................................... 11
Ethernet port ........................................................................................................... 11
DC +5V connection ................................................................................................. 11
3. INSTALLATION ..................................................................................................................... 12
User’s Manual
3.1. REMOTE CONTROL MATRIX ROUTERS ................................................................................. 12
3.2. UNIVERSAL DEVICE CONTROL SYSTEM ................................................................................ 12
4. CONFIGURATION ................................................................................................................. 13
4.1. COMMUNICATION PROTOCOL SETTINGS .............................................................................. 13
Viewing the protocol................................................................................................ 13
Changing the protocol ............................................................................................. 13
4.2. IP ADDRESS SETTINGS ...................................................................................................... 13
Remote control matrix routers ................................................................................ 13
Universal device control system ............................................................................. 14
Resetting the IP address ........................................................................................ 14
5. OPERATION .......................................................................................................................... 15
5.1. OPERATIONAL MODES OVERVIEW ................................................................................... 15
5.2. CONTROL LOCK ................................................................................................................ 16
5.3. FRONT PANEL OPERATIONS IN X-Y MODE ........................................................................... 16
TAKE / AUTOTAKE modes .................................................................................... 16
Viewing crosspoint state ......................................................................................... 16
Switching ................................................................................................................. 17
OUTPUT LOCK ...................................................................................................... 18
Switching operations flowchart ............................................................................... 19
Preset operations .................................................................................................... 19
5.4. FRONT PANEL OPERATIONS IN Y MODE ............................................................................... 20
Switching ................................................................................................................. 20
Switching operations flowchart ............................................................................... 21
5.5. FRONT PANEL OPERATIONS IN SALVO MODE ..................................................................... 21
Executing salvo ....................................................................................................... 21
Verified salvo operations flow chart ........................................................................ 22
5.6. OPERATION MODES QUICK SUMMARY .............................................................................. 22
6. SOFTWARE CONTROL – USING LIGHTWARE CONTROLLER SOFTWARE.................. 23
6.1. INSTALLING THE CONTROLLER SOFTWARE ......................................................................... 23
6.2. ESTABLISHING THE CONNECTION ....................................................................................... 24
6.3. CONTROL MENU ................................................................................................................ 25
6.4. STATUS MENU ................................................................................................................... 26
IP settings ............................................................................................................... 26
6.5. FIND MENU ....................................................................................................................... 27
7. PROGRAMMER’S REFERENCE .......................................................................................... 28
Section 1. Introduction Page 5 / 36
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7.1. MATRIX CONTROL PROTOCOLS .......................................................................................... 28
7.2. UDC PROTOCOL ............................................................................................................... 28
Sent responses ....................................................................................................... 28
Accepted commands .............................................................................................. 28
8. FIRMWARE UPGRADE......................................................................................................... 29
8.1. INSTALL THE BOOTLOADER ................................................................................................ 29
8.2. UPGRADE PROCESS .......................................................................................................... 30
9. SPECIFICATIONS ................................................................................................................. 33
9.1. MECHANICAL DRAWINGS.................................................................................................... 34
MX-RCP16 .............................................................................................................. 34
MX-RCP32 .............................................................................................................. 35
10. VERSION APPLICABILITY ................................................................................................... 36
11. WARRANTY .......................................................................................................................... 36
12. DOCUMENT REVISION HISTORY ....................................................................................... 36
Page 6 / 36 Section 1. Introduction
Page 7

1. Introduction

Thank you for choosing Lightware Control Panels. MX-RCP16 and MX-RCP32 are remote control panels for controlling Lightware matrix routers remotely through LAN connection.

1.1. Box contents

Remote Control Panel Universal DC adaptor with interchangeable plug UTP cross-link cable

1.2. Description

The RCPs can be used just like the front panel buttons on matrix routers to make crosspoint changes, or they can be programmed for special functions like salvo mode or universal device control.
The salvo mode allows storing a group of commands for each button. This function makes possible to send out multiple commands with a single press of a button.
MX-RCP16, MX-RCP32
User’s Manual

1.3. Features

The universal device control mode transforms the RCP to a simple button array to control any device through a simple protocol. The control panels have illuminated front panel buttons and an Ethernet LAN port for configuration and connecting to the controlled device.
The remote control panels can communicate with different protocols, and they have several operational modes. The communication protocol can be set with a DIP switch on the rear of the unit. Using different protocols depends on the application and the device that has to be controlled.
In X-Y mode the remote control panel functions just as if it would be the front side control panel of a matrix. Each button is dedicated to an input or an output of the matrix router that the RCP is connected to.
The salvo mode makes possible to execute a sequence of commands with a single button. In this mode the buttons are not dedicated to I/O ports, but each button can have its own command sequence that is executed if the button is pressed.
Remote access to Lightware matrix switchers Lightware matrices can be
remotely controlled through Ethernet connection.
16+16 and 32+32 button version Remote Control Panel is available with two
layouts in 16+16 and 32+32 button version.
Salvo functions Salvos (group commands) can be created and saved into the
RCPs which can be run by front panel buttons.
Lightware Matrix Controller Software - Setup and programming in Lightware
Software via Ethernet connection.
X-Y mode The device can be used just as if it would be the front panel of a
matrix.
UDC mode – Controlling a third party device via UDC protocol.  Universal power adaptor – Equipped with a universal +5V DC power adaptor,
which accepts AC voltages from 100 to 240 Volts with 50 or 60 Hz line frequency (or use Lightware’s rack mountable power supply).
Locking DC connector – Special plug of wall adaptor ensures safe power
supply. This type of connector prevents unwanted extractions.
Section 1. Introduction Page 7 / 36
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1.4. Applications

FW 1.3.0
FW 1.3.3
MX-FR65R1 MX-FR33R MX-FR17 MX-FR9
MX8x8DVI-Pro MX8x4DVI-Pro MX8x8DVI-HDCP-Pro MX8x8HDMI-Pro MX8x8-3GSDI-Pro MX16x16DVI-Slim MX12x12DVI-Slim MX9x9DVI-Slim MX16x16DVI-Plus MX12x12DVI-Plus MX9x9DVI-Plus
Devices listed at FW 1.3.0 and MX-FR33L
1 2

1.5. Device-compatibility

MX-RCP16 and MX-RCP32 are able to control most of the Lightware matrices:
Figure 1-1. Typical application diagram
Info: Table 1-1 contains those matrices that are supported when this User’s manual is
Supported by MX-RCP32 Firmware-related, see Table 1-1
Page 8 / 36 Section 1. Introduction
Table 1-1. Supported Lightware devices
The matrix is identified by the RCP based on its name according to the following coding system:
MX[n]x[m][*] e.g. MX8x8DVI-HDCP-Pro  MX-FR[n][r] e.g. MX-FR33R
Legend:
n, m: integer *: any string r: ‘R’ or ‘L’ character2
released. If you are not sure whether your device is supported after checking the coding, please contact support@lightware.com.
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Output Lock
5
Control Lock
1
Preset buttons
4
Take / Auto
3
Upper buttons
2
Lower buttons
6
Mode select
7
Output Lock
5
Control Lock
1
Preset buttons
4
Take / Auto
3
Upper buttons
2
Lower buttons
6
Mode select
7
6
4
2 3 1
5
7

2. Controls and connections

2.1. Front view of MX-RCP16

2.2. Front view of MX-RCP32

MX-RCP16, MX-RCP32
User’s Manual

2.3. Front view legend

Control lock Disables or enables front panel operation. When red is
Upper buttons Upper buttons may refer to input/output ports, presets or salvo
Take / Auto Displays the actual switching mode of the router (available only
Preset buttons Load preset button loads a saved crosspoint configuration.
Output lock Locks and protects one (or more) outputs, inhibits accidental
Lower buttons Lower buttons may refer to input/output ports, presets or salvo
Mode select Operation mode selector; the button of the active mode is
illuminated, all operations on front panel are prohibited. See section 5.2 on page 16 for more information.
commands, depending on the mode of operation.
in X-Y operation mode). Long press toggles the switching mode, short press executes switching and preset operations in TAKE mode.
Save preset button stores actual matrix state in one of the preset memories. (Available only in X-Y operation mode.)
input changing on protected output. (Available only in X-Y operation mode.) The button is blinking red when there is no active connection to a matrix.
commands, depending on the mode of operation.
illuminated green.
Section 2. Controls and connections Page 9 / 36
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2.4. Rear view of MX-RCP16

Ethernet port
4
DC power
3
DIP settings
2
CPU live
1
Ethernet port
4
DC power
3
DIP settings
2
CPU live
1
4 2 3
1

2.5. Rear view of MX-RCP32

2.6. Rear view legend

CPU live CPU live LED blinks during normal operation.
DIP settings Communication protocol and other special settings can be
DC power Connect the output of the supplied +5V power adaptor or use
Ethernet port RJ45 connector; remote control port for connecting the unit to
configured with this switch. See more information in section 4.1 on page 13.
Lightware’s rack mountable power supply with the appropriate
cable.
Local Area Network (LAN). See more information in section
2.7.1 on page 11.
Page 10 / 36 Section 2. Controls and connections
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Pin nr.
Name
Wire color
1
TX +
Green stripe
2
TX -
Green
3
RX +
Orange stripe
4
Not used
Blue
5
Not used
Blue stripe
6
RX -
Orange
7
Not used
Brown stripe
8
Not used
Brown
LED1
LED2
OFF
no activity
no link
Amber
half duplex
10 Mbps
Green
full duplex
100 Mbps
Blink
activity
N/A
8
1
LED1
LED2

2.7. Electrical connections

Ethernet port

The Ethernet port can be connected to a LAN hub, switch or router with a UTP patch cable. Use a cross UTP cable when connecting to a computer directly!
Table 2-1. RJ45 connector Table 2-2. Ethernet pin connections
MX-RCP16, MX-RCP32
User’s Manual

DC +5V connection

The device has a locking DC connector to establish robust and safe power connection. After plugging it in, turn the plug clockwise as you can see in the picture below.
Figure 2-1. Locking DC connector
Do not forget to turn the connector counterclockwise before trying to disconnect the power adaptor.
Warranty void if damage occurs due to use of a different power source.
Always use the supplied +5V power adaptor or Lightware’s rack mountable power supply.
Section 2. Controls and connections Page 11 / 36
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3. Installation

When building an electronic system, make sure that all of the devices are powered down before connecting them. Powered on devices may have dangerous voltage levels that can damage sensitive electronic circuits.
After the system is complete, connect and fix the DC power cable to the unit and then to the power outlet. The unit is immediately powered ON.
After powered on, the unit performs a self-test and then the OUTPUT LOCK buttons starts blinking red.
Info: At switching ON, the router reloads the latest settings which were used before it was
turning off. The unit has an internal emergency memory which stores all current settings. This memory is independent from presets and invisible for the user. This built-in feature helps the system to be ready immediately in case of power failure or accidentally powering down.
Info: If the CPU LIVE LED at the rear of the unit does not start blinking green, the unit is most
likely damaged and further use is not advised. Please contact support@lightware.com.
The RCPs can be used to remote control matrix routers, or as a simple button array to control any device through a simple protocol. The below guide describes how to build and configure these systems.

3.1. Remote control matrix routers

Step 1. Install a Lightware matrix router with sources and displays as needed. Step 2. Connect the matrix to a network hub, switch or router with its Ethernet port by an
Ethernet patch cable.
Step 3. Connect the RCP to the same network as the matrix.
a) One RCP unit can connect to one matrix router b) More RCP units can connect to the same matrix router depending on the
router’s Webserver firmware version.
Step 4. Set the RCP unit’s protocol to 0, 1, 2, 4 or 5 with the DIP switch. Step 5. Power up the devices. Step 6. Set the IP address as described in section 4.2.1 on page 13.

3.2. Universal device control system

The RCP can operate as a universal device controller (UDC). In this mode the RCP sends a command regarding each button press or release. These commands can be processed by a third party device. On the other hand, the RCP can take commands to control its built-in LEDs.
Step 1. Prepare a device that implements the UDC protocol (UDC server). Step 2. Connect the UDC server to a network hub, switch or router by an Ethernet patch
cable.
Step 3. Connect one or more RCP units to the same network. (One RCP can connect to
one UDC server at a time, but several RCPs could connect to the UDC server depending on its configuration.)
Step 4. Set the RCP unit’s protocol to 3 with the DIP switch. Step 5. Power up the devices. Step 6. Set the IP address as described in section 4.2.2 on page 14.
Page 12 / 36 Section 3. Installation
Page 13
0
Lightware
1
Lightware
2
Secondary
3
UDC
4
Lightware
(free salvo)
5
Secondary
(free salvo)
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8

4. Configuration

4.1. Communication protocol settings

The RCPs can communicate with different protocols, and they have several operational modes. The protocol can be set with a DIP switch on the rear of the unit. The use of different protocols depends on the application and the device that has to be controlled.

Viewing the protocol

Step 1. Press and hold the Control Lock button for 4 seconds. (Control Lock button lights
up in red continuously).
Step 2. Press and keep pressed the Output Lock button. The current protocol indication
will light up: (the numbers are the binary representation of the protocol)
MX-RCP16, MX-RCP32
User’s Manual
Lightware protocol – used between Lightware devices  Secondary (Extron) protocol – Ensure the compatibility in systems where third
party device is installed running Extron protocol.
UDC protocol Protocol for UDC mode

Changing the protocol

The communication protocol can be changed on the rear of the unit:
Step 1. Set the DIP switch as a binary representation of the protocol number. Step 2. Check the protocol on the front panel as described above.
Info: Protocol can be changed at any time, no restart or power off is required.

4.2. IP address settings

Remote control matrix routers

Step 1. Check that the RCP unit protocol is set to 0, 1, 2, 4 or 5. Step 2. Set the controlled matrix to fix IP configuration, and set the IP address manually.
Remember the IP address and the port number.
Step 3. Connect to the RCP with the Matrix Controller software.
a) The RCP has a fix IP address as factory default: 192.168.254.254. To
change this, use a crosslink UTP cable and connect the unit directly to
your computer’s Ethernet port. Or enable DHCP through the front panel
buttons. See more information in section 4.2.3 on page 14.
b) The three operation mode buttons will blink green while the RCP unit is in
configuration mode (Matrix Controller Software is connected).
Step 4. Set the IP address and port of the matrix as the target IP address and port. Step 5. Close the Matrix Controller software to disconnect from the RCP. Step 6. The RCP tries to connect to the matrix on the set IP address. (If the connection
cannot be established, the OUTPUT LOCK button blinks continuously.)
Step 7. The system is ready to use. The RCP will function just as it would be the front
panel control of the connected matrix router.
Section 4. Configuration Page 13 / 36
Page 14

Universal device control system

Step 1. Check that the RCP unit protocol is set to 3. Step 2. Set the UDC server to a fix IP address and port number. Step 3. Connect to the RCP with the Matrix Controller software.
a) The RCP has a fix IP address as factory default: 192.168.254.254. To
change this, use a crosslink UTP cable and connect the unit directly to
your computer’s Ethernet port. Or enable DHCP through the front panel
buttons. See more information in section 4.2.3 on page 14.
b) The three operation mode buttons will blink green until the RCP unit is in
configuration mode.
Step 4. Set the IP address and port number of the UDC server as the target IP address
and port number.
Step 5. Close the Matrix Controller software to disconnect from the RCP. Step 6. The RCP automatically tries to connect to the UDC server on the set IP address.
(There is no automatic indication to show whether the connection is established or not. The server should detect the connection and send some commands for the RCP unit to generate indication.)
Step 7. The system is ready to use. The RCP will send a command if a button is pressed
down or released. The LEDs can be switched ON/OFF/BLINK by sending command to the RCP.

Resetting the IP address

The unit’s Ethernet port can be set to factory default IP configuration or to DHCP mode
with front panel buttons. To set the IP configuration perform the following: Step 1. Ensure that there is no active connection on the Ethernet port. You have to
unplug the LAN cable.
Step 2. Lock the front panel buttons: press and hold the Control Lock button for 4
seconds (Control Lock button lights in up red continuously).
Step 3. Press and keep pressed the Output Lock button (the current protocol indication
will light up).
Step 4. Press and release the
a) Load Preset button to set the factory default fix IP settings
IP address: 192.168.254.254 port number: 10001 subnet mask: 255.255.0.0 gateway: 0.0.0.0
b) Save Preset button to set DHCP enabled
IP address: Acquired with DHCP port number: unchanged subnet mask: unchanged gateway: unchanged
Step 5. A light sequence will occur to confirm the command. (Save Preset, Load Preset
and Take/Auto buttons will light up one after the other.)
Step 6. Reinsert the LAN cable to the Ethernet port. Step 7. The RCP unit will restart, and try to connect to the set target IP address.
Info: If there is no active connection between the RCP and the matrix, ‘OUTPUT LOCK’ button
starts to blink.
Page 14 / 36 Section 4. Configuration
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DIP switch
0 or 1
1 2 3 4 5 6 7 8
Lightware
protocol
X-Y
TAKE / AUTO
verified
salvo
2
1 2 3 4 5 6 7 8
X-Y
TAKE / AUTO
verified
salvo
3
1 2 3 4 5 6 7 8
UDC
protocol
Universal
Device
Control
4
1 2 3 4 5 6 7 8
X-Y
TAKE / AUTO
free
salvo
5
1 2 3 4 5 6 7 8
X-Y
TAKE / AUTO
free
salvo
DIP switch
Secondary
protocol
Lightware
protocol
Secondary
protocol

5. Operation

5.1. Operational modes – Overview

MX-RCP16, MX-RCP32
User’s Manual
Y
Y
Y
Figure 5-1. Protocols and working modes
X-Y mode
In this mode, the remote control panel functions just as if it would be the front side control panel of a matrix. Upper buttons are dedicated to the inputs, lower buttons to the outputs of the matrix router that the RCP is connected to. This operation mode has two switching modes: TAKE and AUTOTAKE.
Y mode
The Y mode is similar to X-Y mode but in this mode upper and lower buttons have the same function. Upper and lower buttons represents the inputs of the connected matrix router. While the Y button is pressed, the affected output can be selected. This way an MX-RCP16 can control a matrix with 32 inputs and 32 outputs, an MX-RCP32 can control a matrix with up to 64 inputs and 64 outputs.
Salvo modes
The salvo mode makes possible to execute a sequence of commands with a single button. In this mode the buttons are not dedicated to I/O ports, but each button can have its own command sequence that is executed if the button is pressed.
MX-RCP16: 32 pcs. salvos in Lightware protocol + 32 pcs. salvos in Secondary protocol MX-RCP32: 64 pcs. salvos in Lightware protocol + 64 pcs. salvos in Secondary protocol
Y
Verified salvo mode
The command sequence can contain any switching command. The RCP checks the response from the matrix and verifies if the crosspoint state matches with the issued commands. If the command has not been verified by the matrix, the button starts to blink.
Free salvo mode
The command sequence can contain anything. The response is not monitored, the last pressed salvo button lights until another is pressed.
Universal device control
UDC protocol is developed to create a simple button array that can be used as a universal device controller. The RCP sends a command regarding each button press or release. These commands can be processed by a third party device. On the other hand, the RCP can take commands to control its built-in LEDs, see chapter 7 on page 28.
Section 5. Operation Page 15 / 36
Page 16

5.2. Control lock

Front panel button operations on the RCP unit can be enabled or disabled using CONTROL LOCK button. This does not affect the front panel control on the router itself. If the button is not illuminated, front panel button operations are enabled. If it illuminates red continuously, front panel operations are inhibited.
Press and hold the CONTROL LOCK button for 3 seconds to toggle the control lock state.
Info: Control lock function is not available when UDC protocol is selected or Salvo mode is
selected.

5.3. Front panel operations in X-Y mode

The X-Y mode is active when the X-Y MODE’ button lights on the front panel. In this mode, the remote control panel functions almost the same as if it would be the front side control panel of a matrix. There are minor differences due to the remote communication delay and because the RCP may have more I/O buttons as the controlled matrix.
Each button is dedicated to an input or an output of the matrix router that the RCP is connected to. The upper buttons refer to inputs and the lower buttons refer to outputs. This way the MX-RCP16 has 16 source buttons and 16 destination buttons, while the MX-RCP32 has 32 source buttons and 32 destination buttons. In this manner, this mode is most efficient when the RCP has at least as much buttons as the controlled router. (The upper numbered ports of a 32x32 matrix will be unreachable with this mode when using an MX-RCP16.)
If a button is pressed on the RCP that refers to a higher numbered I/O port than the matrix frame size, the button gives a short flash to indicate press, but otherwise it is ignored.

TAKE / AUTOTAKE modes

The RCP has two switching modes in X-Y operation mode: TAKE and AUTOTAKE. If the TAKE / AUTO button is unlit, TAKE mode is active. When the TAKE / AUTO button continuously lights green, AUTOTAKE mode is selected.
Press and hold the TAKE button for three seconds to toggle between TAKE and AUTOTAKE modes.
TAKE mode allows the user to make multiple connections and disconnections at once. This mode is useful when time delay is not allowed between multiple switching. The commands are only realized when the TAKE button is pressed. If no button is pressed for two seconds, all preselected actions (which were not realized with pressing TAKE) will be ignored, and the RCP returns to its idle state.
AUTOTAKE mode is useful when immediate actions must be done or fast switching is needed between sources on a particular destination. In this mode switching occurs immediately upon pressing one of the input selector buttons.

Viewing crosspoint state

User can check the current crosspoint status of the connected router on the RCP unit. This status view feature is slightly different in TAKE or AUTOTAKE modes because of different approach of the two modes.
Info: Status view occurs whenever the router has to be switched. After entering the view state,
the user can change the routing configuration. Viewing and switching can be done after each other, or if nothing is pressed for three seconds, the RCP returns to idle state.
Page 16 / 36 Section 5. Operation
Page 17
MX-RCP16, MX-RCP32
User’s Manual
View current state in TAKE mode
If all source and destination buttons and TAKE button are unlit (the unit is in TAKE mode, and no input was selected in last 3 seconds), user can verify both input and output connections. This informative display will remain for 3 seconds, and then all button lamps go out. In TAKE mode no accidental change can be done unless TAKE button is pressed.
For viewing input connections, press and release a source button. Now the selected source button and all destination buttons will light up which are currently connected to the selected source.
For viewing output connections, press and release a destination button. Now the source button which is connected to the selected destination will light up. If no source button is lighting, the selected destination is disconnected from any source, or is in muted state.
View current state in AUTOTAKE mode
In AUTOTAKE mode only states of destinations can be viewed. Press and release the required destination button. Now the source button which is
connected to the selected destination will light up. If no source button is lighting, the selected destination is disconnected from any source, or is in muted state. By pressing another destination button, the state of that destination can be seen.
Info: Be careful, as in AUTOTAKE mode if a source button is pressed, it is immediately
connected to the last selected destination.

Switching

Creating connections and disconnections in TAKE mode
Step 1. First press and release the desired source button. The pressed source button and
all destination buttons which are currently connected to this source will light up. The dark destination buttons are not connected to this source. This is an informative display about current status of the selected input (view only).
Step 2. Press and release the desired destination button(s) which has to be connected to
the selected source. The preselected destination button(s) start(s) blinking.
Step 3. Press and release any green lighting destination button which has to be
disconnected from the selected source. The pressed destination(s) turn(s) dark.
Step 4. Press and release TAKE button to execute the tie(s). Now the selected input is
switched to the selected output(s) and disconnected from the deselected output(s).
Info: Deselected destinations are disconnected from any source, thus output devices will
display black image or "no signal" message, or automatically will turn off.
Creating a connection or disconnection in AUTOTAKE mode
Step 1. Press and release the desired destination button. The pressed destination button
and the actually connected source button light up green. If no source is connected (the output is muted) no source button will light up.
Step 2. To connect another source, press and release the desired input button. The
switch action will be executed immediately. Switching between sources to the selected destination can be done directly.
Step 3. To disconnect the output from any sources, press and release the current input
button that lights green. The switch action will be executed immediately and the output is disconnected.
Info: Deselected destinations are disconnected from any source, thus output devices will
display black or blue image or "no signal" message and may automatically turn off.
Section 5. Operation Page 17 / 36
Page 18

OUTPUT LOCK

Lightware routers can lock a destination’s state. This feature prevents an accidental
switching to the locked destination in case of important signal. Locking a destination means, that no input selection or muting can be executed on that particular destination.
Destinations can be independently locked or unlocked through an RCP unit. Locking a destination does not affect other destinations.
Viewing or changing output lock states in TAKE mode
Step 1. Press and release the Output Lock button. Step 2. The Output Lock button and all the buttons of any locked destinations light up,
and remain illuminated for two seconds (view state).
Step 3. If no button is pressed for three seconds, the RCP returns to idle state. Step 4. To change an output’s lock state:
a) If an unlit output button is pressed, it starts to blink, to indicate that it is
preselected for output locking.
b) If an illuminating output button is pressed, it goes off, to indicate that it is
preselected for unlocking.
Step 5. Press and release TAKE button. The preselected output lock states are changed. Viewing or changing output lock states in AUTOTAKE mode
In AUTOTAKE mode a destination is selected all the time. Therefore the currently selected output and input buttons are illuminated. The Output Lock button illuminates regarding to the lock state of the current output.
Viewing all locked outputs is not possible in AUTOTAKE mode, as pressing the Output Lock button instantly locks or unlocks the current output.
Step 1. Press and release the desired destination button. Now the selected destination
button and the currently connected source button light up (view mode).
Step 2. The Output Lock button lights if the selected output is locked. Step 3. Press and release the Output Lock button to toggle lock state on the selected
output.
a) If the output was previously unlocked, the Output Lock button was not
b) If the output was previously locked, the Output Lock button was
illuminated. Pressing the Output Lock button activates the lock function at once.
illuminated. Pressing the Output Lock button deactivates the lock function at once.
Page 18 / 36 Section 5. Operation
Page 19
MX-RCP16, MX-RCP32
idle
TAKE mode
TAKE
connections
realized
previewing
connections
source
viewing
select or
nothing pressed for 3 sec
destination
viewing
destination
nothing pressed for 3 sec
connection
realized
destination
viewing last destination’s
change or
idle
AUTOTAKE
mode
User’s Manual

Switching operations flowchart

To better understand the viewing and switching sequence in TAKE and AUTOTAKE modes, please study the below diagrams.
TAKE mode
button
button
AUTOTAKE mode
source
deselect
Figure 5-2. Switching flowchart in TAKE mode
button
button

Preset operations

Lightware matrix routers have 32 user programmable presets. Each preset stores a configuration regarding all input connections and mute state for all outputs. All presets are stored in a non-volatile memory; the router keeps presets even in case of power down. Memory numbers are assigned to source buttons 1..16 on MX-RCP16 and 1..32 on MX-RCP32. The presets are stored in the memory of the router, not in the control panel.
connection
deselect
Figure 5-3. Switching flowchart in AUTOTAKE mode
Section 5. Operation Page 19 / 36
Page 20
Saving a Preset in TAKE mode
Step 1. Create the desired connections which have to be saved. Step 2. Press and release the SAVE PRESET button. Step 3. Press and release a source button according to the desired memory address
(source 1 to 16 or to 32).
Step 4. Press and release TAKE button. Now the current configuration is stored in the
selected memory.
Info: Preset save action always stores the current configuration for all outputs including mute
state, but ignoring lock state.
Loading a Preset in TAKE mode
Step 1. Press and release LOAD PRESET button. Step 2. Press and release a source button according to the desired memory address
(source 1 to 16 or to 32).
Step 3. Press and release TAKE button. Now the selected preset is loaded.
Info: Loading a preset modifies all output states that are not currently locked.
Saving a Preset in AUTOTAKE mode
Step 1. Create the desired connections which have to be saved. Step 2. Press and release SAVE PRESET button. Step 3. Press and release a source button according to the desired memory address
(source 1 to 16 or to 32). Now the current configuration is stored in the selected memory.
Info: Preset save action always stores the current configuration for all outputs including mute
state, but ignoring lock state.
Loading a Preset in AUTOTAKE mode
Step 1. Press and release LOAD PRESET button. Step 2. Press and release a source button according to the desired memory address
(source 1 to 16 or to 32). Now the selected preset is loaded.
Info: Loading a preset modifies all output states that are not currently locked.

5.4. Front panel operations in Y mode

The Y mode is active when the Y MODE’ button lights on the front panel. While the Y MODE’ button is pressed, the affected output can be selected. After the button is
released, every button is dedicated to inputs of the matrix router that the RCP is connected to. Pressing an I/O button while the Y MODE’ button is released executes the switching at once on the last selected output. The affected output can be easily changed by pressing and holding the Y MODE’ button, and pressing the port number of the desired output.
All buttons are dedicated to inputs when the Y MODE’ button is released. All buttons are dedicated to outputs while the Y MODE’ button is pressed.
Info: TAKE / AUTO, Load Preset and Save Preset buttons are disabled in this mode.

Switching

Step 1. Press and keep pressed the Y-mode button. The button of the affected output
port lights.
Step 2. To change the affected output port, hold the Y-mode button down and press the
desired output number.
Page 20 / 36 Section 5. Operation
Page 21
MX-RCP16, MX-RCP32
Y MODE
press any
numbered
idle
Y mode
showing
affected
destination
changed
Y MODE
press any
numbered
source changed
User’s Manual
Step 3. Release the Y-mode button. The button of the currently connected input port
lights up.
Step 4. To change the source, press any of the numbered buttons. (1..32 on MX-RCP16
and 1..64 on MX-RCP32.)
Step 5. The switching is done at once. The newly selected source is connected to the
affected destination.

Switching operations flowchart

button
affected
showing affected destination’s connection

5.5. Front panel operations in SALVO mode

Salvo mode is active when the SALVO button lights on the front panel. In this mode the buttons are not dedicated to an input or an output port of the connected matrix. Each button can have its own command sequence that is executed if the button is pressed. The command sequences can be programmed to the RCP with the Matrix Controller software.
Info: TAKE / AUTO, Load Preset and Save Preset buttons are disabled in this mode.
Verified salvo mode
The command sequence can contain any switching command according to the selected protocol (Lightware or secondary protocol). The RCP checks the response from the matrix and verifies if the crosspoint state matches with the issued commands. The button will light only if all the commands were successfully executed, and the matrix configuration is in accordance with the command sequence. If the crosspoint configuration does not match with the sent commands, the button blinks.
button
on affected
Section 5. Operation Page 21 / 36
Free salvo mode
The command sequence can contain anything. The response is not monitored, the last pressed salvo button lights until another is pressed.

Executing salvo

Step 1. Press and release the SALVO MODE’ button to enter Salvo mode. Step 2. Press and release the desired salvo button. (1..32 on MX-RCP16 and 1..64 on
MX-RCP32.)
Page 22
Button/function
X-Y mode
Salvo mode
Y mode
UDC
Main function
Working as a
matrix front
panel
Executing
salvos
Working as a
matrix front
panel
Control a third
party device
Control lock
Output lock
Upper buttons
Source
selecting
Salvo
executing
Source and
destination
selecting
Pre-defined
command
executing
Lower buttons
Destination
selecting
TAKE / AUTO
– – –
Load / Save preset
– – –
Switching operation
The same as
on a matrix
By ’Y MODE’
button
idle
SALVO
mode
stored salvo
crosspoint
configuration
match
salvo button
pressed
crosspoint
configuration
mismatch
other
controller
Step 3. The button flashes to indicate the pressing and the stored command sequence is
sent to the matrix router.
a) In verified salvo mode the pressed button stays illuminated if the
command sequence contained only switch commands, and the response from the matrix meets the required configuration. Otherwise the pressed button blinks.
If the salvo was executed correctly, but later the matrix configuration is
changed (e.g. switching is done directly on the router’s front panel), than
the salvo button starts to blink. This indicates that the current crosspoint configuration does not match the previously selected salvo.
If the crosspoint configuration changes to a state that meets the last executed salvo, then the salvo button changes to continuous illumination.
b) In free salvo mode the pressed button stays illuminated disregarding the
response.

Verified salvo operations flow chart

matrix router
executing
showing last executed salvo validity
(blink if invalid, continuous if valid)

5.6. Operation modes – quick summary

Page 22 / 36 Section 5. Operation
Page 23
MX-RCP16, MX-RCP32
User’s Manual

6. Software control – Using Lightware Controller Software

The extenders can be controlled using Lightware Matrix Controller software from a Windows PC or Laptop through Ethernet port. The application can be downloaded from the following link: https://lightware.com/media/lightware/filedownloader/file/MXC_347.zip
Minimum system requirements:
Intel® Pentium® 4 or AMD Athlon® 64 processor 512 MB of RAM  Microsoft Windows XP  1024 x 768 display resolution  USB 2.0 interface

6.1. Installing the Controller Software

Step 1. Run Installer_LW_matrix_controller_vX_X_X.exe and Click on Next button
(X_X_X means the three-digit software version of the Controller).
Step 2. Select destination folder and click Install (using the default path is recommended).
Step 3. If you want to create desktop icon click Yes in the next pop-up window:
Step 4. After finishing the installation the following message appears:
Section 6. Software control – Using Lightware Controller Software Page 23 / 36
Page 24
Step 5. To finish installation process, click on the Close button.
Step 6. To run Lightware Matrix Controller Software find the shortcut icon in
Start menu Programs Lightware LW_matrix_controller…, or on your desktop, and double click on it.
Uninstalling
To uninstall the control software double click on: Start menu Programs Lightware LW_matrix_controller_vX_X_X Uninstall

6.2. Establishing the connection

The unit can be controlled from a Windows computer using Lightware Matrix Controller software through Ethernet port.
Step 1. Connect the matrix switcher and the computer via
Ethernet through a LAN hub, switch or router  Ethernet directly (with cross UTP cable).
Info: If the connection is made through the router’s Ethernet port, be sure that the computer is
in the same network as the router.
Info: If the computer has multiple Ethernet connections (for example Wi-Fi and LAN
connections are used simultaneously) you will have to know the IP address for the one that is used for controlling the RCP.
Step 2. Start the application. To run the Control Software double click on the icon on the desktop or select
proper shortcut from Start Menu Programs Lightware folder. Step 3. The Find dialog appears automatically.
Figure 6-1. Ethernet connection
Page 24 / 36 Section 6. Software control – Using Lightware Controller Software
Page 25
MX-RCP16, MX-RCP32
User’s Manual
The software picks the primary Ethernet interface, and shows the available Lightware devices on that port. The device type and the serial number are displayed automatically. Click the desired device, to highlight it.
If the computer has more Ethernet ports (for example Wi-Fi and LAN connections are used simultaneously), you have to select the one that is used to control the router from the drop-down list. If you are unsure which one to use, try to search for devices on all of them.
Step 4. Click on the Connect button to connect to the device.
Info: If the router is not listed in the “available devices on Ethernet” box, try searching again, or
see check the other Ethernet interfaces as well. Info: Only one user is allowed to connect to the RCP unit via Ethernet. Info: Be sure that the firewall is not blocking the application!
The RCP enters configuration mode when the software connects to it. The three
operation mode buttons are blinking simultaneously to indicate this. While in configuration
mode, the front panel operations are ignored on the RCP unit. When the Lightware Matrix
Controller finds the hardware, it determines the product type, and the control menu
appears.

6.3. Control menu

In the upper frame, the target IP address and port number of the matrix router or the UDC
server is displayed. The currently set target is inquired and displayed upon connection.
To change the controlled target, type the IP address and port, then press Apply. The IP
address must be typed with all leading zeros in the dot-decimal notation. (e.g. write
192.168.002.113 instead of 192.168.2.113)
Figure 6-2. RCP control menu
The IP address and port of a matrix router can be checked on the front panel LCD on the
matrices or the devices can be discovered with the FIND dialog in the Matrix Controller
software.
Salvo configuration
In the lower frame the SALVO command sequences can be set up. Salvo commands can
be used to execute a sequence of commands with one press of a button. One command
sequence is stored for each button.
Section 6. Software control – Using Lightware Controller Software Page 25 / 36
Page 26
The RCP stores a total of 128 command sequences: 64 for Lightware protocol and
another 64 for the secondary protocol. The control software displays if Lightware or
Secondary protocol is active for remote controlling, and shows only the 64 salvos that
belong to the actual protocol. The other 64 salvos are not accessible and not affected.
Storing salvos
Each salvo memory can store a maximum 512 character long command sequence. Each
command has to be typed including { } brackets. Any commands can be stored, but when
verified salvo mode is used, only switching commands are sent. If a stored salvo contains
switching and other commands as well, the non-switching commands are omitted. When
using free salvo mode, any string in the salvo memory is sent to the matrix.
Salvo commands are sent as a batch. In most cases, batch commands are processed
just as if they were sent one by one, but for switching commands, the router groups them,
and executes switching in one step. The grouping is done only if the switching commands
are received after each other, without any interruption (e.g. other command sent between
switch commands). For example the salvo {02@01}{05@04} results in group switching
but the salvo {02@01}{+06}{05@04} does not resulted group switching, because another
command get between.

6.4. Status menu

Basic device information, such as the installed cards’ firmware versions are displayed in
this window.
Figure 6-3. Status menu

IP settings

Figure 6-4. IP settings
Page 26 / 36 Section 6. Software control – Using Lightware Controller Software
Page 27
MX-RCP16, MX-RCP32
User’s Manual
Obtain IP address automatically
By selecting the “Obtain IP address automatically” option, the RCP gets the IP address
from the DHCP server on the LAN, or if DHCP server is not present, it gets an AutoIP
address from the 169.254.xxx.xxx domain.
Fix IP configuration
In this case, the IP address configuration of the RCP is set up manually by the
user/administrator. The earlier saved configuration is shown in brackets.
Step 1. Select the “Fix IP configuration” option.
Step 2. Type in the IP address, select the desired subnet mask and type in the gateway
IP address.
Step 3. Click on “Apply Settings” button. Depending on the modified settings, you might
need to restart the RCP and the Matrix Controller Software.
Info: The “Load Default” button loads the factory default IP settings to the fields, which contain
a fix configuration: IP Address: 192.168.254.254
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
IP port settings
The RCP can be accessed via this TCP/IP port number with TCP connection. This
number can be modified to any number between 1025 - 65535 except the followings:
9999, 14000 - 14009, 30704, and 30718.
Info: The IP port number is 10001 by default.

6.5. Find menu

By clicking this menu, the available devices can be rescanned on the serial port and on
the Ethernet, as mentioned in the application starting phase. If the Matrix Controller
Software has a live connection to a device on a port, a question window appears, asking
if you really want to search for devices.
Clicking Yes will open the Find window. See section 6.2 on page 24 for more
information about establishing the connection.
Clicking No will close the pop up window, the original connection remains active.
Section 6. Software control – Using Lightware Controller Software Page 27 / 36
Page 28
Format
Example
Response
{D<BTN>}CrLf
(D5)
Format
Example
Response
{U<BTN>}CrLf
(UF3)
Format
Example
Command
{on@<LED>}CrLf
{ON@6}
Format
Example
Command
{off@<LED>}CrLf
{OFF@4}
Format
Example
Command
{blink@<LED>}CrLf
{BLINK@F2}

7. Programmer’s reference

7.1. Matrix control protocols

When protocol 0, 1, 2, 4 or 5 are set, the RCP unit sends and accepts commands that are
described in the user’s manual of Lightware matrix routers.

7.2. UDC protocol

In UDC mode the RCP unit connects to a TCP server on a specified IP address and port.
See section 3.2 on page 12 about configuring the target. The RCP unit sends a command
if a button is pressed down or released. The LEDs can be switched ON/OFF/BLINK by
sending command to the RCP.
Buttons and LEDs are referred with their number as 1..32 on MX-RCP16 and 1..64 on
MX-RCP32. The special function buttons and LEDs are referred as F1..F8 on both units.
Legend for protocol:
<BTN> = button name 1..64 or F1..F8 (in ASCII format)
<LED> = LED name 1..64 or F1..F8 (in ASCII format)
CrLf = Carriage return, Line feed (0x0D, 0x0A)
= space character (0x20)
= each command issued by the TCP server, sent to the RCP unit
= each response received by the TCP server, sent by the RCP unit

Sent responses

Button pressed down
Button released up

Accepted commands

Turn LED on
Turn LED off
Page 28 / 36 Section 7. Programmer’s reference
Blink LED
Page 29

8. Firmware upgrade

The RCP can be upgraded via LAN connecting to the local subnet. But to avoid packet
loss caused by an overloaded network, it is recommended to use cross UTP connection
directly from the upgrading PC to the Lightware device. Be sure that there is no other
active connection with the RCP via Ethernet, close the Controller Software if that is open.

8.1. Install the Bootloader

RCP can be upgraded using Lightware Bootloader from a Windows based PC or Laptop
via Ethernet.
Step 1. Run Installer_LW_bootloader_vX_X_X.exe (X_X_X is the three-digit software
version of the Bootloader).
MX-RCP16, MX-RCP32
User’s Manual
Step 2. Select destination folder and click on Install button (using the default path is highly
recommended).
Step 3. If you want to create desktop icon click on Yes button in the following pop-up
window.
Step 4. 7After the files have been copied the following message appears:
Section 8. Firmware upgrade Page 29 / 36
Page 30
Step 5. To finish the installation process, click on the Close button.
Step 6. To run Lightware Bootloader, find the shortcut icon in Start menu
Programs Lightware LW_bootloader_vX_X_X or on the desktop and double click on it.
Uninstalling
To uninstall the Bootloader software double click on Start menu Programs
Lightware Uninstall_LW_bootloader_vX_X_X.

8.2. Upgrade process

The RCP can only be upgraded via LAN by Lightware’s Bootloader Software, so connect
the matrix router to the local subnet or use a cross-link cable for a direct connection
between PC and the RCP. Be sure that there is no other active connection with the
device via Ethernet.
Step 1. Run the application from Start Menu Programs Lightware
LW_bootloader_vX_X_X! Step 2. Click FIND’ Button! If the bootloader finds one or more Lightware devices, their IP addresses, types and
serial numbers are listed in the tree view window.
Info: Make sure that the PC and the RCP are in the same subnet. You have to wait until all the
devices on the network completely start up, before pressing FIND button.
Figure 8-1. Bootloader searches for devices
Page 30 / 36 Section 8. Firmware upgrade
Page 31
MX-RCP16, MX-RCP32
User’s Manual
Step 3. Select the desired device! Double click on the IP address, then click YES to establish connection with the RCP. It
will take 10-15 seconds to get all information from the device.
Info: The bootloader application will restart the RCP when it establishes the connection. The
RCP beeps when it is rebooted.
Step 4. Review the firmware versions! After the connection is made, the device properties, and the installed controller modules
are displayed.
Select one or more controllers that need firmware upgrade by clicking the checkbox next to it.
MX-RCP16 is the main processor’s firmware, the ‘Web Server’ module handles the LAN connection.
Step 5. Browse for the new firmware(s)! Click the corresponding cell in the Browse New Firmware column. A dialog pops up, to
confirm if you really want to modify the path. Now you can browse for the new firmware file to upload. After opening the new file, the new firmware field will contain the name of the firmware file.
Figure 8-2. Bootloader main screen
Figure 8-3. Bootloader – Select controllers to upgrade
Section 8. Firmware upgrade Page 31 / 36
Page 32
Step 6. Upgrade firmware(s) Click UPGRADE SELECTED FIRMWARES button. A confirmation message appears.
After clicking the YES button the selected controllers are being reprogrammed, with the
firmware you selected. If you select a file that doesn’t fit for the selected controller, you
will get an information message about which file is wrong. If you selected a controller to upgrade, but you had not selected a file for it, then you will also get an information message about which file is missing.
Quick Bootload mode can be switched on or off any time. It makes the bootloader software faster by only checking the checksum of the controller. No data verification is done after writing if the checksum was correct.
Info: The reprogramming can take between 3-8 minutes per controller.
A progress bar will show the current state of the reprogramming. With some controller type an erasing process will take place first, and then the programming is done, so the progress bar runs up twice.
When the reprogramming is finished, a Done! message will appear in the bottom left corner. The application closes the connection, and the device restarts.
Step 7. Done! If the upgrade was successful, the following window pops up:
Now you can close the application, or you can select another device to upgrade. After closing the Bootloader application, switch the upgraded devices off and then on. Now it is ready to be used with the new firmware!
Page 32 / 36 Section 8. Firmware upgrade
Page 33

9. Specifications

General
Compliance ....................................................................................................... CE
EMC (Emission) ............................................................................ EN 55032:2015
EMC (Immunity) ............................................................................ EN 55035:2017
Safety ............................................................................................ EN 60065:2014
Warranty .................................................................................................... 3 years
Operating temperature ................................................ 0 to +55°C (+32 to +122°F)
Operating humidity ................................................... 10% to 90%, noncondensing
Cooling ......................................................................................... Convection only
Power
Power supply .................................................................... external power adaptor
Power adaptor ......................... input 100-240 V AC 50/60 Hz, Output 5V DC, 1 A
MX-RCP16, MX-RCP32
User’s Manual
Power consumption: ......................................................... max. 2 W (7 BTU/hour)
Power connector ......................................... Locking DC connector (2.35 mm pin)
Enclosure (MX-RCP16)
Rack mountable .................................................................................Yes, 1U high
Material .................................................................................................1 mm steel
Dimensions in mm ........................................................ 446 (482*)W x 55D x 44H
Dimensions in inch ....................................................... 17.6 (19*)W x 2.2D x 1.7H
Net weight ................................................................................................... 1080 g
* With rack mounting ears
Enclosure (MX-RCP32)
Rack mountable .................................................................................Yes, 2U high
Material .................................................................................................1 mm steel
Dimensions in mm ........................................................ 446 (482*)W x 55D x 89H
Dimensions in inch ....................................................... 17.6 (19*)W x 2.2D x 3.5H
Net weight ................................................................................................... 1720 g
* With rack mounting ears
Section 9. Specifications Page 33 / 36
Page 34

9.1. Mechanical drawings

446
55
44
482

MX-RCP16

Dimensions are in mm.
Front view
Rear view
Top view
Side view
Page 34 / 36 Section 9. Specifications
Page 35
MX-RCP16, MX-RCP32
482
89
446
55
User’s Manual

MX-RCP32

Dimensions are in mm.
Front view
Rear view
Top view
Side view
Section 9. Specifications Page 35 / 36
Page 36

10. Version applicability

version
Lightware Matrix Controller software
3.4.6
Lightware Bootloader software
3.3.0
MX-RCP16 firmware
1.3.3
Web Server
1.0.2
MX-RCP card hardware
PCB 1.1
Document
Release Date
Changes
Editor
Rev. 1.0
01-10-2013
Initial version
Laszlo Zsedenyi
Rev. 1.1
16-12-2015
Safety instructions updated, CE page pulled out
Laszlo Zsedenyi
Rev. 1.2
12-03-2019
Download link added for Matrix Controller SW
Laszlo Zsedenyi
This User’s Manual applies to the following versions of the mentioned software, firmware and hardware: (MX-RCP16)

11. Warranty

Lightware Visual Engineering warrants this product against defects in materials and workmanship for a period of three years from the date of purchase.
The customer shall pay shipping charges when unit is returned for repair. Lightware will cover shipping charges for return shipments to customers.
In case of defect please call your local representative, or Lightware at
Lightware Visual Engineering H-1071 Budapest, Peterdy Street 15, HUNGARY
E-mail: support@lightware.com

12. Document revision history

Page 36 / 36 Section 10. Version applicability
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