The SureStep®System is intended for use
outside the body (in vitro diagnostic use). It
should be used only for testing purposes and
only with fresh whole blood samples. It should
not be used for the diagnosis of diabetes.
Welcome to LifeScan
Congratulations! You’ve chosen a product
made by LifeScan, a leading company in
providing products to help you manage
your diabetes. SureStep
®
blood glucose
monitoring products are widely available
without a prescription.
Blood glucose monitoring plays an important role in controlling your diabetes. A
long-term study showed that keeping blood
glucose levels close to normal can reduce
professional monitor and adjust your
treatment plan to gain better control of
your diabetes.
Everything you need to know about
using the SureStep System is included
in this booklet. If you have any questions, please feel free to call the toll-free
numbers to speak with our Customer
Services Department.
Remember to complete and mail the
Warranty Registration Card.
the risk of complications by up to 60%.
The results you get with the SureStep
®
System can help you and your healthcare
Important phone numbers:Meter Serial Number _____________
LifeScan Customer Care Line:
CANADA 1 800 663-5521U.S.A. 1 800 227-8862
Healthcare Professional ________________________ Pharmacist _______________________
Diabetes Educator _____________________________ Other ____________________________
CAUTION: Before using any product to test your blood glucose (blood sugar),
read all instructions and practice the test. Do all quality control checks as
directed and consult with a diabetes healthcare professional. These recommendations apply to all blood glucose monitoring systems and are supported
by the Diabetes Educator Section of the Canadian Diabetes Association.
IMPORT ANT: If you have followed the tips to ensure accuracy and your blood
glucose results are still out of range, call your healthcare professional.
®
The SureStep
System contains many small parts: test strip holder, battery
door, batteries, lancets, control solution vial, test strips, test strip bottle cap,
etc. Keep the system out of the reach of small children because these parts
may be dangerous if swallowed.
If using a 10% bleach solution to disinfect the meter, be sure to completely
remove any bleach from the meter and test strip holder with a cloth dampened
with water. Bleach will react with the test strips and cause inaccurate results.
TABLE OF CONTENTS
Glucos
Shake befor
Not Intende
Discard 3 m
Discard date
Lot No.
Exp. Date
SureStep®Glucose Control Solution12
Control Solution Test12
Control Solution Range18
TESTING YOUR BLOOD
Detailed Test Procedure19
– Getting a Drop of Blood20
– How to Test Your Blood26
Optional Colour Chart34
CANADA 1 800 663-5521 U.S.A. 1 800 227-8862
LifeScan Customer Care Line:
UNDERSTANDING
YOUR RESULTSOverview36
Comparing Meter and Laboratory Results37
Expected Test Results (Target Range)38
Testing Tips to Ensure Accuracy40
Health Conditions Causing
Out-of-Range Results41
Recommendations for Better
Diabetes Control43
RECALLING RESULTS
FROM METER MEMORYUsing the Meter for the First Time44
Recalling All Results in Meter Memory45
Uploading Memory Data46
CARING FOR YOUR METER
General Care47
Cleaning the Meter47
Changing the Batteries51
LifeScan Customer Care Line:
CANADA 1 800 663-5521 U.S.A. 1 800 227-8862
CHANGING METER SETTINGS
(Set-Up Mode)54
Entering Set-Up Mode55
Setting the Time and Date55
Display of Last Result58
Unit of Measurement (mmol/L or mg/dL)59
Beep Signals60
14- and 30-Day Test Averages61
Time Format62
Date Format62
Exiting the Set-Up Mode63
SOLVING PROBLEMSHelpful Messages64
Error Messages67
SPECIFICATIONSPerformance Characteristics73
Guarantee and Warranty74
QUICK REFERENCE GUIDE77
LifeScan Customer Care Line:
CANADA 1 800 663-5521 U.S.A. 1 800 227-8862
LEARNING THE SYSTEM
LEARNING
The SureStep®Diabetes Blood
Glucose Monitoring System is the
next advance in the self-monitoring
of blood glucose. The SureStep
®
System is for people with diabetes
who need to check the level of
sugar (glucose) in their blood. A
drop of blood is taken from the
finger and placed on a SureStep
®
Test Strip, which is then inserted
®
into the SureStep
Blood Glucose
Meter. The meter measures the
blood glucose level and displays
the result on average in 30 seconds.
The system is calibrated to give a
plasma value, the measurement
used by most clinical laboratories.
Easy-to-understand symbols guide
you through the test procedure and
help you if any problems arise.
®
SureStep
Brand Test Strips
are the only test strips that have
been specifically designed, developed, and tested for use with the
®
SureStep
Meter to ensure consistent quality and accuracy. For
reliable results and to maintain
the manufacturer’s complete service, support, and warranty, use
only SureStep Brand Test Strips
made by LifeScan.
1
LEARNING
Colour Chart
Glucose
Shake before
Not Intended
Discard 3 mo
Discard date:
Lot No.
Exp. Date
Allows you to transfer the
information stored in the
meter’s memory to a computer to view, analyze,
and print.
DISPLAY
Shows your test results
and symbols that guide
you through the test.
LENS AREA
Contains the meter optics
that read the glucose
level. Test strip holder
covers the lens area.
Front
Back
C BUTTON (Green)
Codes the meter, changes the
meter settings, marks control
solution test results, and scrolls
through the memory.
POWER BUTTON (Blue)
Turns the meter on and off,
accesses the memory, and navigates through the set-up mode.
CONTACT POINTS
Sense the position and orientation
of the SureStep®Test Strip.
TEST STRIP HOLDER
Closed
Opened
Cover
LEARNING
SERIAL NUMBER
(Example)
BATTERY
COMPARTMENT
Holds two AAA alkaline
batteries.
Test Strip
Insertion
Point
The cover protects the lens area
and the base holds the SureStep
Test Strip.
Base
3
SureStep®Test Strips
When blood is applied to the pink
test square, it is absorbed and a
LEARNING
chemical reaction takes place. A
blue colour forms in the confirmation
dot on the back of the test strip and
is read by the meter to determine
the blood glucose level; the darker
the colour, the higher the blood
glucose level.
White Tip is inserted
into the meter. The
side where you apply
blood must be face up
when you insert the
test strip.
Pink Test Square is
where you apply a
drop of blood.
White Pad absorbs
the excess blood that
may extend beyond
the pink test square.
Do not apply blood
directly onto the
white pad.
White Tip
Pink Test
Square
FRONT
White Pad
BACK
Black Tip
Confirmation
Dot
Black Tip helps the
meter detect that the
strip has been inserted properly.
Confirmation Dot on
the back of the test
strip is where you
check to confirm
proper blood application. When it turns
completely blue,
enough blood has
been applied for an
accurate test.
4
IMPORTANT TEST STRIP INFORMATION
■
Contact with air, moisture, and light can cause false results. Keep test
strips sealed in the original moisture-resistant, light-protected package
and store in a cool, dry place not above 30°C (86°F). Do not refrigerate,
place in direct heat or sunlight, or leave bottle open.
■
DO NOT use SureStep®Test strips beyond the expiration date.
■
If using test strips from a bottle, write the discard date on the bottle
label. Discard unused test strips four months after first opening
the bottle.
■
DO NOT use SureStep Test Strips that are bent, torn, cut, or changed in
any way.
■
Before testing, the confirmation dot should be off-white. DO NOT use
test strip if confirmation dot is darker than the colour of an unused test
strip shown on the Colour Chart included with the test strip package.
■
Use each test strip immediately after removing it from the package.
■
Replace the test strip bottle cap immediately after removing a test strip
and close the cap tightly.
■
Never transfer test strips to a new bottle or any other container.
■
DO NOT use bleach, or products containing bleach, with the test strips.
■
For reliable results, use only SureStep Test Strips made by LifeScan.
5
LEARNING
Display Symbols
AM
PM
The SureStep®Blood Glucose Meter
uses symbols to guide you through
LEARNING
a test and to help you determine if
something is wrong with your test
strip or meter. To check that all
display symbols are working, press
and hold down the blue power
button. All symbols should appear.
This display check will also appear
briefly each time you turn on the
met e r. Call the LifeScan Customer
Care Line at 1 800 663-5521 (U.S.A.
1 800 227-8862) if any segments
are missing.
Display Check
6
Meter Memory Result. Your
®
SureStep
Meter stores up to 150
blood glucose or control solution
test results with their times and
dates in its memory. Every time you
turn the meter on, it will automatically recall and display your last
(most recent) result with date.
(Example)
Code Number. The number on
the display must match the code
®
number on your SureStep
Test
Strip package. It must be checked
every time you use a new package
of test strips and changed if the
code number is different.
(Example)
7
LEARNING
Apply Blood Sample to Pink
PM
Test Square.
LEARNING
Push the Test Strip, Pink Side
Up, Firmly into the Test Strip
Holder Until It Stops.
Meter Is Reading Your Result.
The result appears, on average, in
30 seconds. The clock may flash
longer at cooler temperatures or
shorter at warmer temperatures.
Test Result. The meter displays
results from 0 to 27.8 mmol/L
(0–500 mg/dL) with time and date.
If you fail to completely insert
the test strip, the test may start.
However, you may receive an
inaccurate low result.
(Example)
8
HI mmol/L.
PM
In virtually all cases above
27.8 mmol/L (500 mg/dL), the
meter reads “.
”
When proper procedures are followed,
a reading of
“”
means very high
blood glucose (severe hyperglycemia).
In extremely rare circumstances, the
meter will read
“”
above 27.8 mmol/L (500 mg/dL)
“”
instead of
Compare the colour of the test strip
confirmation dot with the Colour
Chart on the test strip package
(see pages 34 and 35).
Clean Meter and Test Strip Holder.
Replace the Two AAA Alkaline
Batteries.
.
9
LEARNING
AM
PM
CODING THE METER
Code numbers are used to calibrate
®
the SureStep
the SureStep
Test Strip with
®
Meter for accurate
results. You must code the meter
before using it for the first time.
You must check the code every
time you change to another package
of test strips. Check that the code
CODING
number on the display matches
the code number on the test
strip package.
Caution: If the code numbers
do not match, you may get
inaccurate results.
Three Easy Steps to Coding
Step 1: Turn On the Meter.
Press the blue power button. After
the display check, the result from
either your last blood glucose test
with date or your last control
solution test will appear.
(Example)
If you are turning on the meter for
the first time, will appear on
the display.
10
Next, the meter code will appear
for a few seconds.
(Example)
Step 2: Check the Code Numbers.
The code number on the test strip
package will range from 1 to 21. If
the number on the display matches
the code number on the SureStep
®
Test Strip package, begin testing. If
the two code numbers do not match,
follow Step 3 to code the meter.
Step 3: Code the Meter.
After the CODE symbol appears,
press the green C button. Continue
pressing until the code number on
the display matches the code number on the test strip package.
Green C Button
CODING
(Example)
The code is now set for the package
of test strips you are using. The
meter will retain this code until
you change it.
(Example)
11
CHECKING THE SYSTEM
Glucos
Shake befor
Not Intende
Discard 3 m
Discard date
Lot No.
Exp. Date
The SureStep®System does not
require a check strip. The meter
performs an automatic check
every time you turn it on.
SureStep®Glucose Control
Solution
Control solution is used instead of
blood to tell you that the SureStep
Blood Glucose Meter and SureStep
Test Strips ar e working together
properly. The control solution
contains a known amount of
glucose that reacts with a
SureStep Test Strip.
CHECKING
SureStep Glucose
Control Solution
Control Solution Test
Do a control solution test:
■
Before testing with the SureStep
Blood Glucose Meter for the
first time.
■
Every time you open a new
package of test strips.
®
■
Whenever you suspect that
®
the meter or test strips are not
working properly.
■
When your results do not reflect
how you feel.
■
If you drop the meter.
12
IMPORTANT CONTROL SOLUTION TEST INFORMATION
■
Use only SureStep®Glucose Control Solution.
■
Check the expiration date. Do not use if expired.
■
Record the discard date on the control solution vial. Discard the vial
three months after first opening it.
■
The control range printed on the test strip bottle is for SureStep
Glucose Control Solution only. It is NOT a recommended range for your
blood glucose level.
■
Do not store the glucose control solution at room temperatures above
30°C (86°F). Do not refrigerate or freeze.
■
If a control solution test falls outside of the control range, do not use
the meter to test your blood until you get a control solution test result
within the range. Call the LifeScan Customer Care Line at 1 800 663-5521
(U.S.A. 1 800 227-8862) if you need assistance.
W ARNINGS
■
Control solution is NOT TO BE USED as a cleaning solution.
■
DO NOT swallow or inject contr ol solution or put it in your eyes.
■
Control solution contains a dye that stains clothing.
13
CHECKING
Follow the test procedure, using
®
SureStep
Glucose Control Solution
instead of blood.
Before Testing, Check the Code.
After turning the meter on, the last
result appears, followed by the CODE
symbol and number. If the code on
the meter does not match the code
on the test strip package, press the
green C button until the codes match.
Green C Button
Step 1: Apply a Small Drop of
Control Solution.
After shaking the control solution
vial, apply one drop of control
solution to the pink test square.
Note: Applying too much control
solution may cause out-of-range
results and make the meter dirty.
CHECKING
(Example)
14
Step 2: Check Confirmation Dot.
Check to see that the confirmation
dot on the back of the test strip
has turned completely blue to
ensure you have applied enough
control solution.
Step 3: Insert the Test Strip
and Read Result.
Within two minutes after applying
control solution, insert the test strip
firmly into the test strip holder,
pink side up, until it comes to
a complete stop.
CHECKING
15
The control solution result appears,
on average, in 30 seconds.
PM
(Example)
Note: Do not use the Colour Chart
to verify control solution tests.
CHECKING
Step 4: Mark the Test Result as a
Control Solution Test.
You must mark the test result as a
control solution test result so that
it will appear in the memory as a
control solution test result and not
be included in your 14- and 30-day
blood glucose test averages. Simply
press the green C button while the
test result is on the display . First
will replace the test result on the
meter display. Then the result will
again appear on the display with .
16
(Example)
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