This guide will make things easy by providing you with information on
making payments, included features, services, managing your account,
and much more.
If you haven’t activated your phone, follow the instructions
in the Activation Guide.
READ THIS FIRST
START HERE TO
ACT IVATE SERVICE
1. Install battery, turn on phone and select your
language.
2. Press ACTIVATE and listen for instructions.
3. Enter your zip code and confirm your plan when
prompted.
4. Write down your phone number and account
security code.
5. Make a payment to begin using your device.
6. Follow the Setup Wizard to customize your
device.
7. Register for My Verizon, go to
verizonwireless.com/myverizon.
NOTE: Once the activation is complete, fully
charge your device.
Need More Help?
If you have a question, or you can’t find what you´re looking for in here,
check out verizonwireless.com.
1
For existing customers with active prepaid service.
$
30
Talk • Text • Web • Email
•
Apps
•
Games
Tones
•
Music
•
Mobile Broadband
REFILL CARD
$
30
PREPAID
For existing customers with active prepaid service.
$
60
Talk • Text • Web • Email
•
Apps
•
Games
Tones
•
Music
•
Mobile Broadband
REFILL CARD
$
60
PREPAID
For existing customers with active prepaid service.
$
70
Talk • Text • Web • Email
•
Apps
•
Games
Tones
•
Music
•
Mobile Broadband
REFILL CARD
$
70
PREPAID
Make a Payment
Have Your Credit, Debit or Verizon Wireless Refill Card Handy So You
Can Make a Payment.
1. My Verizon
Control how and when you make payments.
• Sign up for Auto Pay
• Use your credit/debit card
• Add a Refill Card/PIN
From Your Phone—Select My Verizon Mobile
My Verizon.* Visit us online at verizonwireless.com/myverizon
or tap and then dial .
2. Customer Service
Tap and then dial from your
Verizon Wireless phone.
3. At a Store
Visit a Verizon Wireless Communications Store or any of our
participating agents or retailers.
4. Auto Pay
Make automatic payments with your major debit or credit card.†
Pay by the day of the month or by low balance.
† Visa, MasterCard, American Express or Discover accepted.
Refill Rates and Expiration
(once applied to the account)
$15–$29.99 30 days
$30–$74.99 90 days
$75–$99.99 180 days
$100 and above 365 days
to launch
Cards sold separately.
*Compatible phone required.
2
My Verizon*
On Your Phone
Now you can manage your account from the palm of your hand.
• Check your balance, usage and expiration
• Make payments or find payment locations
• Add or remove features
• Change your password and more
*Compatible phone required. For automated account information, dial * 611 from your wireless
phone or dial 1-888-294-6804 from a landline phone.
NOTE: Voice announcements that contain important service updates cannot be skipped.
3
Optional Services
Text Messaging*—Unlimited with payment of Monthly Access fee.
If your balance is less than your plan’s monthly access, pay 20¢ per
message sent (per recipient) or received.
1. From the Home screen, tap
where you can create a new message or open an ongoing message
thread.
2. Tap New message to start a new message.
3. Enter the contact’s name or number in the To field, then type your
message in the text field.
4. After you complete your message, tap
Messages to participating networks in Canada, Mexico and Puerto Rico
are charged at domestic rates.
Picture & Video Messaging*—Unlimited with payment of Monthly
access fee. If your balance is less than your plan’s monthly access, pay
25¢ per message sent (per recipient) or received.
Take pictures or videos and send them to almost any email address, or to
other phones.
1. From the Home screen, tap
2. Enter the contact’s name or number in the To field, then type your
message in the text field.
3. Tap
and select the type of file you want to attach.
4. Browse for the desired attachment and select it.
5. Tap
to send the message.
. The Messaging screen will open,
to send it.
> New message.
*Additional and Unlimited Texting applies when sending and receiving (i) Instant Messages,
Text Alerts and Picture Messaging Portal Messages; (ii) messages with non-Ve rizon Wireless
customers in the U.S. or participating networks in Canada, Mexico and Puerto Rico; or (iii)
via email. Unlimited Texting also includes Mobile to Mobile Messages with Verizon Wireless
Customers. For Additional Tex ts, overage messaging rates default to those of your Calling Plan.
Premium Messaging programs, International Messaging and International Roaming not included.
Compatible device required for text, picture and/or video messaging. Data charges will apply for
sending and receiving picture and video messages.
4
Included Features
• Voice Mail
To setup or retrieve, dial *86 from your device.
• Domestic Long Distance
• Domestic Roaming
20¢ per minute. This includes airtime and nationwide long distance.
• 411® Search
Directory Assistance and more. $1.99 per call plus airtime.
• Caller ID
• Caller ID Blocking
Dial
67 before the number you’re calling.
*
• Call Waiting
While on a call, tap Answer
• 3-Way Calling
While on a call, tap the Menu Key
number, then tap . Tap Merge calls to connect all parties.
to answer the new call.
, select Add call , enter the
Voice mail may not be available in some areas. Voice mailboxes not set up within 45 days will be
canceled. Follow the setup tutorial to password-protect your Verizon Wireless Voice Mailbox.
Airtime and other charges are incurred when using voice mail from your wireless phone. Mobile to
Mobile Calling minutes do not apply to voice mail retrievals; you will be charged to maintain your
connection to voice mail. Verizon Wireless is not responsible for missed messages or deletions of
messages from your voice mailbox, even if you have saved them.
5
International Services
International Calling
Anytime Minute rate plus the following international surcharges:
• 10¢/min. to Mexico landline numbers
• 29¢/min. to Mexico wireless numbers, Canada, Guam, U.S. Virgin
Islands and Northern Mariana Islands
• $1.49/min. to other available locations
International Text Messaging
• 25¢ per message, per address sent
• Messages received are billed according to your Calling Plan
International Picture and Video Messaging
• 50¢ per message, per address sent
• 25¢ per message received
For further information, as well as latest available services, location
and rates, including International Roaming, visit verizonwireless.com/prepaidglobal.
Locations and rates subject to change without notice. While roaming internationally, you may
be prompted to dial the phone number you are calling twice. Unlimited Calling, Text Bundles and
Unlimited Night, Weekend, Mobile to Mobile and Anytime Minutes do not apply to International
Services. International Roaming Coverage only available on participating network s and is not
guaranteed. Data services and features not available when roaming.
6
Phone Features
Speaker
Quick Keys
Menu Key
Home Key
WARNING! Please use only an approved charging accessory to charge your device. Improper
handling of the USB/Charger Port, as well as the use of an incompatible charger, may cause
damage to your device and void the warranty.
Back Key
Power/ Lock Key
Stereo Earphone
Jack
Rear Camera Lens
Volume Keys
USB/ Charger Port
7
Home Screen
The Home screen is your starting point to access all of the features on
your phone. It displays application shortcuts, icons, widgets, and other
features.
Status Bar
Shows device
status in formation,
including the time,
signal st rength,
batte ry status, and
notification icons .
Applica tion Icon
Tap an icon to open
the application and
use it.
Quick Keys
Provide easy, one-tap
access to the pho ne
functions used most
often .
NOTE: Screen image and icons are simulated. Actual display may vary. Instructions in this guide
may change depending on the software version on your device. All procedures begin with the
phone unlocked and from the Home Screen unless otherwise stated.
Applica tions Key
Tap to open the
Applications
screen to view all
of your installed
applications.
8
Touch Screen Tips
There are several touch motions recognized by the phone:
• Touch or tap—A single finger tap selects an item. For example,
tap an icon(e.g., application or menu item), tap words (e.g., menu
selection or to answer an on-screen question), or tap letters and
numbers to type.
• Tap and hold—Tap and hold an item on the screen by tapping it and
not lifting your finger until an action occurs. For example, to open a
Context menu for customizing the Home screen, tap a call log entry
until the Context menu appears.
• Drag—Tap and hold an item for a moment and then, without lifting
your finger, move your finger on the screen until you reach the target
position. You can drag items on the Home screen to reposition them
and drag the Status Bar downward to open the Notifications panel.
• Swipe or slide—Move your finger quickly across the surface of
the screen, without pausing when you first tap it (so you don’t drag
an item instead). For example, you can slide the screen up or down
to scroll a list, or browse through the different Home screens by
swiping from left to right (and vice versa).
• Double-tap—Double-tap to zoom a web page or a map. For
example, quickly double-tap a section of a web page to zoom in
or out on that section to fit the width of the screen. You can also
double-tap to control the zoom in Maps and in other applications.
• Pinch-to-Zoom—Use your index finger and thumb in a pinch or
spread motion to zoom in or out when using the Browser, a map, or
pictures. This motion can also be used to expand or compress the
Applications screen items. It also changes the Home screen to mini
canvas view.
9
Setting Up Your Device
Step1. Remove the Back Cover
Place your fingertips under the ledge at the top of phone and gently lift
back to remove.
Step2. Insert the Battery
Insert the battery by aligning the gold contacts on the phone and the
battery. Then press it downwards to lock it in place.
10
Step3. Replace the Back Cover
Align the back cover over the battery compartment and press it down
until it locks into place.
Step4. Charge the phone
Before turning on your phone, charge it fully. Be sure to use the charger
that came with your phone.
11
Inserting the microSD Card
If you have a microSD Card, slide the microSD card into the microSD card
slot, located under the Back Cover.
NOTE: The microSD c ard is sold separately .
Removing the microSD Card
1. Remove the back cover and locate the microSD card slot.
2. Gently pull the microSD card out to remove it.
12
Follow the on-screen instructions to quickly set up your phone and email
accounts, and to sign in to social networking sites.
For more information visit verizonwireless.com/smartphones. Click
Smartphone Support tab and select your phone.
Powering On/Off
It’s important to fully charge the battery before turning on your phone.
1. To turn on the phone, press and hold the Power/Lock Key
couple of seconds until the screen lights up.
2. To turn off the phone, press and hold the Power/Lock Key
until the Phone options menu is displayed. Then tap Power off >
OK.
• If your screen turns off, press the Power/Lock Key
back on.
Locking/Unlocking Screen
1. Press the Power/Lock Key. Your Lock Screen will appear.
2. Slide the screen up to unlock it.
Making a Call
1. From the Home screen, tap
2. Enter the number using the keypad. To delete a digit, tap
3. Tap
4. To end a call, tap
Ringtones
1. From the Home screen, tap
2. On the Incoming calls section, tap Phone ringtone.
3. Tap the ringtone to select it and listen to it. Tap OK to save the
to make a call.
.
desired tone.
to open the dial pad.
> Settings > Sound.
for a
to turn it
.
13
Bluetooth®
1. From the Home screen, tap > Settings > Wireless & networks.
2. Tap Bluetooth
to turn the function on or off.
3. Tap Bluetooth settings, then Scan for devices to search for and
display information about nearby Bluetooth devices.
4. Tap the name of the device you want to pair with your phone.
NOTE: Depending on the type of device you are pairing with, you will be asked to ent er a passkey,
confirm matc hing passkeys, or the devi ce will automaticall y pair.
Setting Up Your Google Account
Create or sign in to your Google account. Now your Gmail, Google
contacts, and Google calendar events can all be loaded to your phone
automatically.
1. From the Home screen, tap
> Settings > Accounts & sync >
Add account > Google.
2. Tap Next, then tap Sign in to add an existing account or Create to
create a new account.
3. Enter the necessary information and tap Sign in.
Record your Google account information. Please keep this document in
a safe place.
Username: @gmail.com
Password:
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