LG V5000 Owner’s Manual

OWNER’S MANUAL

Video Conference System

Please read this manual carefully before operating your set and retain it for future reference.

MODEL

V5000 V5500 VR5010H

1212 (V1.5)

Safety Information

1 Safety Information

Safety Information

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK

DO NOT REMOVE COVER (OR BACK)

NO USER-SERVICEABLE PARTS INSIDE

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made.

REGULATORY INFORMATION: FCC Part 15

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

• A suitable conduit entries, knock-outs or glands shall be provided in the cable entries of this product in the end user.

• Caution: Danger of explosion if battery is incorrectly replaced. Replaced only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

• Holes in metal, through which insulated wires pass, shall have smooth well rounded surfaces or shall be provided with brushings.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Warning: Do not install this equipment in a confined space such as a bookcase or similar unit.

Warning: Wiring methods shall be in accordance with the National Electric Code, ANSI/NFPA 70.

Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Warning: To reduce a risk of fire or electric shock, do not expose this product to rain or moisture.

Caution: This installation should be made by a qualified service person and should conform to all local codes.

Caution: To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.

Caution: The apparatus should not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, should be placed on the apparatus.

To disconnect power from mains, pull out the mains cord plug. When installing the product, ensure that the plug is easily accessible.

LG Electronics hereby declares that this/these product(s) is/are in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC, 2006/95/EC, and 2009/125/ EC.

European Standards Centre: Krijgsman 1, 1186 DM Amstelveen The Netherlands.

Safety Information

Disposal of your old appliance

1. When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC.

2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

3. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.

4. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product.

• EEE Compliance with Directive. (for Turkey only)

• The equipment complies with requirements of the Technical

Regulation, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. (for Ukraine only)

Safety way to remove the battery or the battery from the equipment:

Remove the old battery or battery pack, follow the steps in reverse order than the assembly. To prevent contamination of the environment and bring on possible threat to human and animal health, the old battery or the battery put it in the appropriate container at designated collection points. Do not dispose of batteries or battery together with other waste. It is recommended that you use local, free reimbursement systems batteries and accumulators. The battery shall not be exposed to excessive heat such as sunshine, fire or the lile.

Disposal of waste batteries/accumulators

1. When this crossed-out wheeled bin symbol is attached to batteries/accumulators of Your product it means they are covered by European Directive 2006/66/EC.

2. This symbol may be combined with chemical symbols for mercury(Hg), cadmium(Cd) or lead(Pb) if the battery Contains more that

0.0005% of mercury, 0.002% of cadmium or

0.004% of lead.

3. All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

4. The correct disposal of Your old batteries/ accumulators will help to prevent potential negative consequences for the environment, animal and human health.

5. For more detailed information about disposal of Your old batteries/accumulators, please contact Your city office, waste disposal service or the shop where You purchased the product.

IMPORTANT SAFETY INSTRUCTIONS

Safety Information

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Safety Information

Safety Warnings and Cautions

The following are warnings and cautions for the safety of the users and for the prevention of any property damage. Please read the following

Safety Information

carefully. The safety instructions are divided into "Warning" and "Caution" and below is the definition.

- Warning: When you violate the instructions, it probably results in serious injury or death.

- Caution: When you violate the instructions, minor injury or damage that may occur.

WARNING

• Turn off the system before installation. Do not plug in several electric devices to the same outlet.

- This may cause over heating, fire, or electric shock.

• Do not place any liquid container on the system, such as water, coffee, or other beverage.

- If liquid is poured into the system, it can cause a system breakdown or fire.

• Prevent the power cable from being severely bent or having pressure exerted on it by a heavy object.

- This may cause fire.

• Dust around the system on a regular basis. When cleaning the system, always use a dry cloth. Do not use a wet cloth or other organic solvents.

- This may damage the surface of the system and can cause a system breakdown or electric shock.

• Avoid placing the system near moisture, dust, or soot.

- This can cause fire or electric shock.

• When pulling the power cable from the plug, do so gently. Do not touch the plug with wet hands and avoid using the plug if the holes in the outlet are too loose.

- This may cause fire or electric shock.

• Do not attempt to disassemble, repair, or modify the system on your own without seeking assistance from LG Electronics. It is extremely dangerous due to the high voltage running through the system.

- This may cause fire, electric shock, or serious injury.

• Check for any danger signs such as a wet floor, a loosened or damaged power cable, or an unstable surface. If you encounter any problems, ask your dealer for assistance.

- This may cause fire or electric shock.

• Install the system in a place with sufficient air ventilation. Keep at least 15 cm between the back of the system and the wall for the cables connected to the system, otherwise they may be bent, damaged, or cut.

- This may cause fire, electric shock, or injury.

• Install the system in a cool place without direct sunlight and always maintain room temperature. Avoid candlelight and heat generating devices such as heaters. Keep the system away from places where many people pass.

- This may cause fire.

- Recommended operating temperature is over 0 °C (32 °F).

• Install the system on a plain surface with sufficient air ventilation. Do not place the system on an elevated surface.

- This may cause system breakdown or serious injury.

• The power outlet must be placed on the ground, and the voltage range must be within 10 % of the voltage rate. Do not use the same outlet with a hair dryer, iron, refrigerator, or any heating appliances.

- This may cause fire, over heating or electric shock.

• Do not touch power cords and signal cables while thunder and lightning.

- This can cause electric shock.

• Do not disconnect power cord during using.

- This may cause electric shock to product.

• Do not turn on or off the product by using power plug. (Do not use power plug as switch. This may cause electric shock or malfunction)

• If you are not used for a long time, separate from its power cord.

- Dust accumulation may cause due to leakage, electric shock or fire due to heat, fire and insulation degradation due to leakage, electric shock or fire.

• When transporting the product, be sure to turn off and disconnect all cables connected to pins and transport.

- This may cause a electric shock and system breakdown.

Safety Information

• Main blocking device of power supply is power cord, this blocking device must be in a location that can be easily manipulated. The product is connected to AC wall power, the switch is turned off when AC power is not completely blocked. Disconnecting the power supply should be '0 ' power consumption.

• The product has been dropped or the case is broken, turn off the power and unplug the power cord.

- This may cause fire or electric shock. Please contact Service center.

• If the product has no video out or sound, please stop using. Unplug the power cable immediately and contact the service center.

- This may cause fire or electric shock.

CAUTION

Please beware of the following precautions before installing the VCS.

• Keep the system turned off before installation.

• Keep the product away from electric sparks or magnetic substances.

• Avoid temperature extremes. (Recommended operating temperature is between 0 °C and 40 °C)

• Ensure enough space is left for cable connections.

• Place the system on a solid surface with sufficient air ventilation. Avoid any surface that vibrates.

• Placing the system near electronic devices such as a radio may cause the product to breakdown.

• Prevent any substances from being inserted into the system.

- This may cause system breakdown.

• Do not install the system in a place with high magnetic, electric wave, or wireless devices such as a radio.

- Do not install the system in a place with magnetic objects, electric frequencies, or vibration.

• Do not place any heavy object on the system.

- This may cause system breakdown.

• Install the system on a stable, level surface.

- The system may not operate properly.

• Install the system in a place with appropriate moisture and temperature levels.

- Avoid installing the system in a place with high (over 40 °C) or low (under 0 °C) temperature.

• The system can be damaged from a strong impact or vibration. Avoid throwing objects within the vicinity of the system.

• Avoid direct sunlight or any heating appliances.

• Ventilate the air inside the system operation room, and tighten the system cover firmly.

- System breakdown may be caused by an inappropriate environment. It is recommended to use AVR (Automatic Voltage Regulator) for a stable power supply. It is recommended to coil the core-ferrite around the connector of the system to avoid electromagnetic interference.

• The outlet must be placed on the ground.

• If there is strange sound or smell, unplug the power cable immediately and contact the service center.

- This may cause fire or electric shock.

• In order to maintain stable system performance, have your system checked regularly by the service center.

- LG Electronics is not held responsible for system breakdown caused by user mishandling.

- There is a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

• Do not overturn the product during use.

• Do not use or place near flammable materials.

- This may cause explosion or fire.

• If you use only a specific screen for a long time, it may remain badly damaged. Use a screen saver mode.

• The device as business type EMC Equipment (A grade), the seller or the user should be operated outside of the home is intended to be

used in.

Safety Information

Contents

Table of Contents

1 Safety Information

3 IMPORTANT SAFETY INSTRUCTIONS

4 Safety Warnings and Cautions

2 Preparation

8 Introduction

8 What is the VCS?

8 Features

9 Unpacking

10 Codec Unit Overview

11 HD Camera Overview

12 Remote Control

12 Before Using the Remote Control

13 Remote Control Functions

3 Installation

14 Connections

14 Precautions

14 Connection Overview

15 HDMI Connection

16 HD Camera Connection

17 PC Connection

18 Connecting to a Network

19 Connecting an Audio device

20 Connecting a Microphone

21 Connecting Power

21 System Connection Check

22 Using the CODEC UNIT STAND

24 Initial Settings

27 Main Screen Overview

28 System Conﬁguration Menu

29 User Settings

29 General

30 Camera

31 Date Time

32 Admin Settings

32 Call Settings

36 Network Settings

42 System Settings

44 System Information

44 System Status

44 Video

45 Audio

45 Network Utility

46 Server Status

4 Operation

47 Before Using the System

47 Placing a Call

47 Placing a Call Manually

48 Multipoint Call (V5500 Only)

48 Placing a Call from the Call History

49 Placing a Call from the Directory

49 Placing a Call using the Speed Dial

49 Answering or Rejecting a Call

49 Managing a Call

49 Ending a Call

49 Hiding or Showing User Interface Elements

50 Managing Audio

50 Managing Video Layout

51 Managing Video Contents

53 Viewing Call Information

53 Get the Snapshot

54 Managing the Directory

54 Adding an Entry to the Directory

55 Editing or Deleting an Entry from the Directory

55 Copying an Entry from the Call History

55 Copying an Entry from the Corporate Contact

56 Deleting an Entry from the Call History

56 Sorting and Searching

56 Placing a Call when the Device is Registered in Gatekeeper Server

56 Making a Call when the Device is Registered in SIP Server

57 Using the Camera Control

57 Using Preset function

58 Using SnapShot

58 Using Power Off

59 Using the Web Service

59 Login the web service

60 Using the web monitoring function

61 Using the web recording function

62 Upgrading your System Software

62 Uploading the Certiﬁcation File

63 Importing or Exporting the Address Book

Contents

5 Appendix

64 Troubleshooting

66 Open Source Software Notice

67 Speciﬁcations

Preparation

2 Preparation

Preparation

Introduction

What is the VCS?

The LG VCS (Video Conference System) is designed to be used for video conferencing that enables people in different places to have a meeting by seeing, listening and speaking to each other on a screen. Through this device, not only can executives or managers have a meeting and communicate with customers, subcontractors and coworkers in real time but decisions can be made and information can be exchanged virtually and immediately, saving travel time, cost and energy.

VCS

Features

• Convenient and easy graphical user interface

• H.323 / SIP network Internation Standard codec

• HD video quality – 1 280 X 720 (30 fps)

• Selectable screen layouts

• Graphic presentation using Content Sharing Function

• Administrator password for security

• One-touch call connection using speed dial

• Graphical directory using snapshot and specific group management

• Easy phonebook search function

• 720p high-definition camera

• Natural sounding conversation using full duplex mode

• 3.5 mm Micpod with Mute

• Pan/Tilt/Zoom control of the camera

Network

VCS

Preparation

Video Conference System

Quick Setup Guide

V5500

Optional

HDMI CABLE

CAMERA

CABLE

D-sub CABLE

LAN

CABLE

DC 12 V

Video Conference System

Quick Setup Guide

V5500

Optional

HDMI CABLE

CAMERA CABLE

D-sub CABLE

LAN

CABLE

DC 12 V

Unpacking

Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product. The illustrations in this manual may differ from the actual product and item.

Codec Unit HD Camera Remote Control and Batteries

Preparation

Power Adapter HDMI Cable Camera Connection Cable

Owner’s Manual CD MicPod Codec Unit Stand

Quick Setup Guide

Preparation

Codec Unit Overview

Preparation

b c d e f g h i j k l m n o

Power indicator: Lights when the unit turns on.

If you use the codec unit as stand type, attach the codec unit to the codec unit stand. For more details, refer to 22 page.

Power input jack: Connects to a DC 12 V power supply using proper cables.

Power button: Turns the unit on or off. You must turn the unit on using the Power button after connecting the power cable. You can

use this button to reset the system.

Camera connection port: Connects the HD camera.

HDMI Input port: Connects the codec unit and the camera with a HDMI cable.

RGB(PC) IN port: Connects the PC with a D-sub cable for presentation.

Cooling fan.

HDMI OUT 1 port: Connects the codec unit and the display device with a HDMI cable for main output.

HDMI OUT 2 port: Connects the codec unit and the display device with a HDMI cable for contents output.

LAN port: Connects to a network via a hub with RJ-45 connector.

AUDIO IN/OUT: Connects to the external audio device.

Microphone jack 1: Connects a microphone.

Microphone jack 2: Connects a microphone.

LOCK: Connects the Kensington security system cable between the Codec Unit and a large object such as a desk.

HD Camera Overview

V5000

Preparation

a b c d e f

VR5010H

a b c e d f

Remote sensor: Point the Remote control here.

Camera activation indicator: Lights when the camera is connected to the codec unit and activates correctly.

LOCK: Connects the Kensington security system cable between the Camera and a large object such as a desk.

Power input jack: Connects to a DC 12 V power supply using proper cables.

RJ-45 connection port: Connects the codec unit and the HD camera with the supplied camera connection cable. It enables power

to be provided to the camera and communicate with codec unit. The camera is operated without external power supply when the camera and codec unit are connected with the supplied Camera connection cable.

HDMI port: Connects the codec unit and the camera with a HDMI cable.

Preparation

Remote Control

This remote control provides wireless control of all video conference system functions and enables you to navigate the user interface, place and receive calls and control the far end of the camera connected to the system.

Before Using the Remote Control

Open the battery cover, replace batteries (1.5 V AAA) matching 2 and 3 ends to the label inside the compartment and then close the

Preparation

battery cover.

CAUTION

Do not mix old and new batteries as this may damage the Remote Control.

Remote Control Functions

Button Description Button Description

Changes the unit to idle (ON) or standby (OFF) mode. For more details by using the power off, refers 58 page.

Use this button to zoom in or zoom out of the near end and the far end camera.

Preparation

Displays the system or call information.

Use this button to adjust the volume of the system in a call.

Preparation

Use this button to mute microphones of the near end system.

Use this button to select the near or far end camera. You can use the below functions.

• Preset setting

• PTZ control

• Selects a video source

Displays the system setup menu. Use this button to enable the

• Arrow buttons: Navigate the menu options. Use this button to Pan/Tilt control for far end camera.

• OK: Confirms menu selections.

Use this button to set the far end camera preset.

Use this button when you want to make a call.

If you press this button during a call, the camera image will be displayed to the opposite sides of the current camera position and mute the microphones of the near end system.

Use this button to select the video input source (camera or PC) of the near camera.

presentation function.

Use this button to return to the previous condition.

Use this button to change the screen layout.

Displays the directory menu.

Use this button when you want to hang up the call.

Use these buttons to input text or numbers.

• DEL.: Delete a character before the cursor position.

• SPACE: Insert a space at the cursor position.

• 1/a/A: Change the input type among the number, lower case and upper case.

Function buttons. Each button function changes as the condition of the menu and system operation refers to the each screen for more details.

Use these buttons to control the LG TV. If you want to use this function, the VCS is connected with HDMI TV via the HDMI Output 1 port.

• : Turns the TV power On or Off.

• CH. +/- : Use this button to change the channel.

• INPUT: Selects the input source.

• MUTE: To mute the sound.

• VOL +/-: Use this button to

adjust the volume of the TV.

Installation

3 Installation

Connections

Precautions

Before setting up the system, ensure that the monitor, the computer system and other attached devices are turned off.

Installation

Connection Overview

The illustration below shows the connections of the system. For specific information of each connection, refer to the next pages.

Connection Overview

1 2 3 4

Installation

HDMI Connection

Transmit the digital video and audio signals from the system to your monitor with the HDMI cable as shown in the following illustrations.

HDMI Cable Connection

Installation

Optional

NOTE

• It is recommended to use the monitor with built-in speaker and 1280X720 mode for the best image quality.

• If you connect the codec unit to the DVI port of monitor (TV) using HDMI to DVI converter, you should hear the audio through Audio out

device because DVI does not support audio interface. Please go to [Setup > Admin > System > Audio > Audio Out] and change [Audio Out] to “Line Out”.

• The HDMI OUT 2 port is used to output the contents. If you connect the HDMI OUT 2 port and use it, please go to [Setup > User > General > Second Display] and set to On.

• Do not connect Camera Input HDMI Cable to HDMI TV or monitor.

Installation

HD Camera Connection

Connects the HD camera to the camera jack of the codec unit with the supplied camera connection cable(RJ-45[with power] to D-sub Cable) as shown in the following illustrations.

HD Camera Connection

Installation

V5000,V5500

Optional

DC 12 V

VR5010H

DC 12 V

NOTE

• After connection is completed, adjust the angle of the camera to suit your view.

• Do not Connect HDMI Out Cable to Camera HDMI Input Port.

• It is recommended to use the camera with the 1280 x 720p60 mode.

• Do not connect Camera Connection Cable (RJ-45[with power] to D-Sub Cable) to other device's LAN Jack. (e.g. Note book LAN Jack)

• After connecing the Camera Connection Cable properly, turn on the Codec Box. Otherwise the VCS may cause malfunction.

• Do not hold the camera forced for a long time. Install the camera in a place with sufficient not to interrupt the rotation. This may cause

product to breakdown or power may turn OFF automatically.

Installation

PC Connection

Transmits an analog video signal from your PC to codec unit. Connect the PC and the codec unit with the optional D-sub 15-pin signal cable as shown in the following illustrations. You can give a presentation to the far-end user with this connection.

PC Connection

Installation

NOTE

• The D-sub Cable (D-Sub 15 pin female to D-sub 15 pin) is not included. So purchase the cables separately.

• This unit supports 640 x 480, 800 x 600, 1 024 x 768, 1 280 x 720, 1 280 x 768, 1 280 x 1 024, 1 400 x 1 050 and 1 920 x 1 080 and 60Hz for

PC output resolutions.

• If the PC screen can not see properly after D-sub cable insert or remove from the VCS, check the PC video output connection again .

Installation

Connecting to a Network

Connects the codec unit’s LAN port to a corresponding port on your router or network using an optional LAN cable with RJ-45 connector.

Network Connection

Installation

NOTE

When plugging or unplugging the LAN cable, hold the plug portion of the cable. When unplugging, you should hold the lock of the plug portion.

Connecting an Audio device

Connects an audio device to the AUDIO OUT port of the codec unit as shown in the following illustrations.

Audio Device Connection

Installation

NOTE

• You can transport sound by connecting the AUDIO OUT device to the AUDIO IN Port.

• If you connect the AUDIO IN port and use it, please go to [Setup > Admin > System > Audio > Audio IN] and set to [Line IN].

Installation

Connecting a Microphone

Connects a microphone to the MIC port or ADUIO IN port of the codec unit as shown in the following illustrations.

Microphone Connection

Installation

Optional

NOTE

• Refer to QSG (Quick Setup Guide) for details.

• The recommended distance between the microphone and the user is about 1 m to 2 m.

• It is recommended to use two of microphone in the auditorium.

• Place two of microphone to fill the sounds whole of conference room and leave space more than 4 m distance between each

microphone.

• You can transport voice by connecting the microphone device like as Gooseneck microphone to the AUDIO IN Port.

• If you connect the AUDIO In port and use it, please go to [Setup > Admin > System > Audio > Audio In] and set to [Microphone].

Connecting Power

Connects the power cable as shown in the following illustrations.

Power Connection

Installation

CAUTION

You must use a supported adapter. If you connect another adapter not offered with the system, you may cause a malfunction, failure or fire.

System Connection Check

After all of the connections are completed, follow the steps below to check the system operation.

1. Turn on the monitor.

2. Press POWER on the rear of the codec unit. System booting will commence. When the booting is completed, the initial configuration menu will be displayed. If it is not displayed, check the device connections and make sure the connections are correctly set. Now, you can use the system. Do the next configuration.

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