LG V350EM Users manual

ENGLISH

USER GUIDE

LM-V350EM

Copyright ©2018 LG Electronics Inc. All rights reserved.

MFLXXXXXXXX (1.0)

www.lg.com

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

Descriptions are based on the device default settings.

Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.

Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

Software, audio, wallpaper, images, and other media supplied with your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

Additional charges may incur for data services, such as messaging, uploading,downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

2

Table of contents

01

Custom-designed Features

6 Camera features

13 Gallery features

19 Floating bar

22Google Assistant

23Audio recording features

25Fingerprint recognition

28Face recognition

31Voice recognition

33Multi-tasking feature

34Always-on Display

35Quick Help

36Notes on Water Resistant Properties

02

Basic Functions

39Product components and accessories

40Parts overview

43Turning the power on or off

44Installing the SIM card

46Inserting the memory card

47Removing the memory card

47Battery

50Touch screen

53Home screen

62Screen lock

68Memory card encryption

69Taking screenshots

70Entering text

75Content sharing

03

Useful Apps

79Installing and uninstalling apps

80App trash

81App Shortcuts

82Phone

85 Messaging

91 Camera

113 Gallery

116 Contacts

119 QuickMemo+

3

121Clock

122Calendar

123Tasks

124Music

125Calculator

125LG Health

127File Manager

127LG Mobile Switch

127Downloads

128Smart cleaning

129LG SmartWorld

129Facebook

129Next Radio

130Chrome

130Google apps

04

Settings

133 Settings

133 Networks

145Sound & notification

146Display

148 General

05

Appendix

159LG Language Settings

159LG Bridge

160Phone software update

162Anti-Theft Guide

163Open Source Software Notice Information

163Regulatory information (FCC ID number, etc.)

163Trademarks

164Laser safety statement

165More information

167FAQ

06

For Your Safety

07

LIMITED WARRANTY STATEMENT

Table of contents

4

01

Custom-designed

Features

Camera features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

Tap

, then tap

/

or

/

to switch between the

standard and wide-angle.

 

 

 

 

See Starting the camera for details.

Cine Video

You can record a movie-like video.

1Tap MODE .

2Tap to record a video.

: Record a video by selecting the point zoom feature to zoom in/ out around a specific area.

: Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect. This feature cannot be changed after you have started recording.

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6

The Point zoom feature supports a zoom speed of up to 3x.

This feature only supports video recordings in standard angle.

Graphy

You can apply the recommended values for the white balance, ISO and shutter speed as if taken by an expert.

1Tap MODE MANUAL ().

2Tap and then tap Graphy photos to activate the feature.

3Tap and select the desired scene from the recommended images.

4Tap to take a photo.

This feature is available only in Manual camera mode.

You can add more scenes by tapping and downloading the Graphy app from the Play Store. You may be charged for data usage, depending on your pricing plan.

Custom-designed Features

7

Match shot

You can take two photos and/or 3-second videos at the same time one by one. You can also use any photo you’ve previously taken.

1Tap MODE .

2To take a photo, tap . To record a video, tap .

: Record two split screens at the same time.

: Record two split screens individually.

: Import previous photos, videos, or images to create a match shot.

: Rotate the imported images.

: Change the order of the imported images.

3Tap to save (if necessary).

Snap shot

You can take a photo or record a video and preview it right away.

1Tap MODE .

2Tap to take a photo. To record a video, tap .

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Guide shot

You can use an image as a guide to take photos with the same composition. Any photo in the Gallery can be used as a guide.

1Tap MODE .

2Place the desired subject on a translucent guide image, then tap .

Use the slide bar to control the background transparency.

Grid shot

You can take 4 photos or 3-second videos to save as one photo or video.

1Tap MODE .

2Tap to take a photo. To record a video, tap .

3Tap to save.

Tap a previously taken photo/video to retake it.

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Tracking your focus point while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

1Tap Tracking focus.

2Before recording a video or taking a photo, lightly tap the screen to select an object to focus on.

3Take the photo or start recording your video.

See Starting the camera for details.

To use this feature, select the standard camera () for taking photos or recording videos.

This feature is unavailable when you use the front camera or the wide-angle camera.

This feature is unavailable in the following cases:

-- Video size limitation: Resolution is set as UHD 16:9. -- FPS limitation: FPS is set as 60 FPS.

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Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

Tap , select the mode such as Auto ( A ), or Manual ()

Steady recording.

See Starting the camera for details.

This feature is available only in specific modes.

Hi-Fi video recording

You can record a high quality video with Hi-Fi sound.

Tap MODE Manual () Hi-Fi.

See Starting the camera for details.

Hi-Fi videos can only be played in apps that support Hi-Fi.

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11

Camera roll

You can view the photos and videos you have taken on the camera preview screen.

Tap MODE Auto Camera roll.

When you take photos or record videos, you can view the thumbnails for the saved pictures along the side of the screen.

Scroll the thumbnail list up or down to browse the photos and videos.

Tap a thumbnail to view the photo or video on the camera screen.

Tap the thumbnail again to return to the camera viewfinder.

This feature is not supported when you take a photo or record a video in the 18:9 aspect ratio.

This feature is available only in the Auto camera mode.

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12

Gallery features

Floating button

You can use the floating button at the lower part of the Gallery app screen in landscape mode.

After dragging the button upwards, release it when you reach the button to return to the Home screen.

You can drag the button to the left or right to move the floating button as desired.

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Related content

You can edit and customize related content in the Gallery.

1While viewing a picture preview, tap .

2When the icon related with the date or location where you took the photo appears, touch the screen.

You can view the photos related with the date or location where you chose.

Tap to access additional options.

Making a video from the related content

You can gather related content to make a video clip by tapping on the video displaying the date or location.

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14

Creating a movie

You can create a new movie by putting images and videos together.

1Tap , select an album, and then tap Create movie.

2Select images or videos for your movie and tap NEXT.

3Edit the selected images and videos and then tap SAVE.

Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

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Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then drag it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font, and add a title and author.

Download the VASSET app from the Play Store to add video themes, background music or font faces.

If you use mobile data without connecting to a Wi-Fi network, you may be charged for data usage.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time, theme, background music and font effect) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

A maximum of 50 images and videos can be used to create a video.

The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.

This feature may not support some image or video formats.

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Making a GIF file

You can easily make a GIF file using previously recorded video.

1At the desired starting point while watching a video, tap .

2Select the length of the GIF you want to create.

The GIF file is generated for the time selected from the current time.

For videos less than 5 seconds, GIF images are automatically generated for the remaining time.

You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

You can also create a GIF file from the Gallery.

1While viewing an album, tap Create GIF.

2Select the desired photos and videos to create a GIF file and then tap

NEXT.

You can add more images and adjust the GIF speed, screen ratio, and file order.

3Tap SAVE.

A maximum of 100 images can be used to create a GIF file.

Custom-designed Features

17

Making a collage

You can make a collage from images in your Gallery.

1While viewing an album, tap Make collage.

2Select the desired images to add to the collage and then tap NEXT.

Select the desired layout from the bottom of the screen.

3Tap MAKE.

A maximum of 9 images can be used to create a collage.

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Floating bar

Floating bar overview

You can access frequently used features, in such as Shortcuts, Screen capture, Music player, and Quick contacts, by tapping and then swiping the floating bar on the screen.

To enable the floating bar feature, tap Settings General Floating Bar .

Opening and closing the floating bar

To open the floating bar: Tap or .

To close the floating bar: Tap or .

To access the rest of the bar options, swipe left or right on the floating bar.

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19

Moving the floating bar position

Floating bar open: Touch and hold the floating bar, then drag it to the desired location.

Floating bar closed: Touch and hold the floating bar, then drag it to the desired location along the edge of the screen.

The floating bar can only be moved within the area between the Status bar and Quick access bar. See Home screen layout for details.

Disabling the floating bar

You can disable the floating bar by using one of the following methods:

Touch and hold or on the floating bar and then drag it to at the top of the screen.

Tap or on the floating bar, then tap at the top of the screen.

Tap Settings General Floating Bar .

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20

LG V350EM Users manual

Setting the floating bar

You can select content to display on the floating bar and change its display order. Tap from the floating bar or tap Settings General Floating Bar.

Shortcuts: Quickly access frequently used apps or features.

Allows you to create a new memo.

Allows you to create a new calendar event.

Access the camera to take a selfie.

Allows you to customize the options on the floating bar.

Screen capture: Capture the screen to crop the desired part or to create a GIF file.

Launch Capture+ on the current screen to capture a screenshot.

Launch Extended capture to capture a scrolling screen.

Capture a desired part of a screen.

Save part of the current screen as a GIF file. You can adjust the size of the image you want to capture.

To move to the desired location, drag .

To start recording a GIF, tap .

To stop recording a GIF, tap .

Music player: Control the music you are listening to.

Quick contacts: Call or message people set as quick contacts.

A maximum of 5 apps or features can be added to the shortcuts.

A maximum of 5 contacts can be added as quick contacts.

A GIF can be created up to 15 seconds long.

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21

Google Assistant

You can manage tasks, plan your day, get answers, and much more.

To use this feature, first connect to the network and sign in to your Google account.

Launching Google Assistant

1Press and hold from the Home screen to launch Google Assistant.

2Tap GET STARTED.

3Follow the on-screen instructions to configure the voice settings.

The device saves your voice data for recognition.

Launching Google Assistant with your voice

1Say ‘Ok Google’ when the screen is turned off or locked.

2Say a command or question when ‘Hi, how can I help?’ appears on the screen.

Launching Google Assistant from the Home screen

1Touch and hold from the Home screen.

2Say a command or question when ‘Hi, how can I help?’ appears on the screen.

Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

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22

Audio recording features

The HD Audio Recorder allows you to configure the audio settings manually so that you can record audio based on your environment.

Recording modes

You can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.

Tap Essentials HD Audio Recorder.

Normal

You can record audio without extra settings.

Concert

You can record audio in a concert or other music event.

Custom

You can manually personalize the settings to record audio.

Studio Mode

With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.

1Tap Essentials HD Audio Recorder Custom.

2Tap .

3Select an audio file to use as background music.

4Tap to record voice.

5Tap to save the recorded file.

Background music can only be played through earphones. Make sure to plug in earphones before using this feature.

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Other useful features on the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone.

The higher the GAIN value is set, the more sensitively the sound is recorded.

LCF

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

To change additional settings, tap Settings, then customize the file type, bit depth, sampling rate and other settings.

While using the Studio mode, background music can only be played through earphones.

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Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

To unlock the screen.

To view the locked content in the Gallery or QuickMemo+.

Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To ensure security, set the screen lock using a Knock Code, pattern, PIN or Password.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

The device’s Power/Lock key has a fingerprint sensor. Ensure that the Power/Lock key is not damaged by a metallic object, such as coin or key.

When water, dust or other foreign substance is on the Power/Lock key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.

A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the Power/Lock key.

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25

Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1 Tap Settings General Fingerprints & security Fingerprints.

This feature is available when the screen lock is set.

-- Lock the device with a Knock Code, pattern, PIN or password.

If the screen lock is not set, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.

2Locate the Power/Lock key on the back of the device and gently put your finger on it to register the fingerprint.

Gently press the Power/Lock key so that the sensor can recognize your fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may turn off.

Ensure that your fingertip covers the entire surface of the sensor on the Power/Lock key.

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3Follow the on-screen instructions.

Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4When the fingerprint registration is done, tap OK.

Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1Tap Settings General Fingerprints & security Fingerprints.

2Unlock according to the specified lock method.

3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint.

1Tap Settings General Fingerprints & security Fingerprints.

2Unlock according to the specified lock method.

3On the fingerprint settings screen, activate the desired function:

Screen lock: Unlock the screen with a fingerprint.

Content lock: Unlock content in the Gallery and QuickMemo+ with a fingerprint.

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Face recognition

Face recognition overview

You can unlock the screen by using face recognition.

This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.

When a similar face or a photo of your face is used, the screen may be unlocked.

The recognized facial data is securely stored in your device.

To save power, the face recognition feature will not work when the battery level is below 5 %.

Precautions for face recognition

Face recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard.

When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to excessively bright or dark conditions.

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Registering facial data

Before using the face recognition feature, register your facial data on your device.

1 Tap Settings Display Lock screen Face Recognition.

To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.

When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.

2Raise your device in the front of your eyes.

3Register your face by following the on-screen instructions.

Register your face in a room that is not too bright or dark.

Position your entire face inside the guideline on the screen, and then adjust it by slowly moving up, down, left, or right.

4When the face registration is done, tap OK.

Unlocking the screen with your face

You can unlock the screen with your face instead of a Knock Code, Pattern, PIN, or Password.

1Tap Settings Display Lock screen Select screen lock.

2Unlock the screen according to the specified method.

3Tap Allow face recognition to allow you to unlock the screen using facial recognition.

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