print PCS built the only all-digital, all-PCS nationwide network from the
S
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network to give you what we believe you really want from a
wireless phone: clear sound, private conversations and time-saving features.
®
And Sprint Personal Communications Services
far-reaching – simplify your life. Our advanced technology is designed to grow
with your communications needs so that one day you’ll be able to rely entirely on
TM
your Sprint PCS Phone
This guide will introduce you to our technology and your new Sprint PCS Phone
through simple, easy-to-follow instructions. Since you’re probably anxious to
start using your phone, we encourage you to immediately flip to Section One –
Getting Started With Sprint PCS Service. This section provides all the
information you need to quickly activate your phone, set up your voicemail and
much more. It also contains information on how to contact Sprint PCS should
you have questions about service, want to purchase additional products or
services, or just check your account balance.
to stay connected.
can do something even more
Thank you for choosing Sprint PCS.
11
1
Getting Started With
Sprint PCS Service
In This Section
䊳
Setting Up Your Voicemail
䊳
Getting Help
䊳
Understanding This User Guide
his section walks you through the step-by-step basics of setting up service to
T
your Sprint PCS Phone
Sprint PCS Service Plan, receiving your new Sprint PCS Phone Number and
setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced
features of your new phone.
If you can’t recall your
lock code, try using the
last four digits of either
your Social Security
number or Sprint PCS
Phone Number or try
0000. If none of these
work, call Sprint PCS
Customer Care at
1-888-211-4PCS (4727).
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a
Sprint PCS Center, it is probably already activated. All you need
to do is unlock your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
END
1. Press and hold to turn the phone on.
2. Highlight Unlockand press .
PWR
OK
3. Enter your four-digit lock code. For security purposes, the
code is not visible as you type.
Activating Your Phone
To activate your phone, follow the directions in the
“Quick-Start Guide to Activating” that was included with
your phone. Or visit http://activate.sprintpcs.com and
activate your phone online.
All unanswered calls to your Sprint PCS Phone are
automatically transferred to voicemail, even if your phone is
off or in use. To avoid missing any important messages, you
will want to set up your Sprint PCS voicemail box and
personal greeting as soon as your Sprint PCS Phone is
activated.
To set up voicemail, follow these steps:
1. Press and hold .
2. Follow the system prompts to create your pass code,
1
record your greeting, record your name announcement
and choose whether to activate One-Touch Message
Access (a feature that lets you press one key to access
messages and bypasses the need for you to enter your
pass code).
For more information on accessing voicemail messages,
see “Retrieving Your Voicemail Messages” on page 57.
Note:
The voicemail
setup process
may vary in
certain affiliate
If you need to reach
Customer Care while
you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
(4727).
Tip!
You can also call
Sprint PCS Services
from the Phone Book
menu.
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information on
Sprint PCS. You can also:
䊳
Review coverage maps
䊳
Learn how to use voicemail
䊳
Access your customer account
䊳
Purchase accessories
䊳
Add additional options to your service plan
䊳
Check out frequently asked questions
䊳
And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you
twenty-four hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone or press
OK
2
on your activated Sprint PCS Phone
while on the Sprint PCS Nationwide Network.
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code or request a
copy of your invoice.
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billing information on your Sprint PCS Account. This
information includes balance due, payment received,
billing cycle and the amount of minutes used since your last
billing cycle. Follow these steps to access this information:
1. From the main menu, highlight Phone Book and
OK
press .
2. Highlight Services and press .
3. Highlight Account Info and press .
4. Highlight Call and press .
OK
OK
OK
5. Follow the voice prompts to receive the information
you want.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of services,
including: residential, business and government listings;
assistance with local or long-distance calls; movie listings;
hotel, restaurant and shopping information and major
local event information. There is a per call charge and you
will be billed for airtime.
䊳
Dial and press .
114
Sprint PCS Operator Services
OK
Sprint PCS Operator Services can provide assistance in
placing collect calls or calls billed to a local telephone
calling card or a third party.
This user guide introduces you to our technology and all the
advantages of your new Sprint PCS Phone – through
easy-to-follow instructions.
䊳
Sections break down categories of information to
progressively take you all the way from learning the
basics to using the most advanced phone features.
䊳
Tips highlight special shortcuts and timely reminders
to help you make the most of your new phone.
䊳
The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designed this guide to be used either in a building block
format or in stand-alone sections. You’ll get the most out of
your phone if you read each section. However, if you’d like to
get right to a specific feature, you’ll be able to locate its
section by using the colored tabs. Follow the instructions in
that section and you’ll be ready to use your phone in no time.
2
Getting to Know Your
Sprint PCS Phone
TM
In This Section
䊳
Your Phone’s Highlights and Features
䊳
Viewing the Display Screen
䊳
Turning Your Phone ON and OFF
䊳
Displaying Your Phone Number
䊳
Using the Battery
our Sprint PCS Phone is packed with features that can simplify your life and
Y
expand your ability to stay connected to the people and information that are
important to you. We know that you’re anxious to start using it, so this section
will give you a quick introduction to your new phone. Easy-to-follow
instructions will guide you through the basics of the most common features of
your phone and you’ll be on your way to using it in no time.
Don’t forget the other chapters in this guide. They’re filled with information
about the capabilities and benefits of your new Sprint PCS Phone. They include
detailed step-by-step instructions to familiarize you with all the features, and
explain how to customize your phone to meet your specific needs.
Display indicators let
you know when you’re
off the Sprint PCS
Nationwide Network
and whether you’re
operating in digital or
analog cellular mode.
This list identifies the symbols you’ll see on your display screen.
䊳
shows your current signal strength. The more lines
you have, the stronger your signal.
䊳
means your phone cannot find a signal.
䊳
tells you a call is in progress.
䊳
indicates you are “roaming” off the Sprint PCS
Nationwide Network.
䊳
indicates you are “roaming” off the Sprint PCS
Nationwide Network on an analog system.
䊳
indicates you have voicemail messages waiting.
1
Press to call your voicemail box.
䊳
indicates you have a Sprint PCS Web Message or
Web Alert waiting.
䊳
indicates your phone is in vibrate mode.
䊳
shows your current battery charge strength. (Icon
shown fully charged.)
Turning Your Phone ON
END
䊳
To turn your phone on, press for two seconds.
PWR
Once your phone is ON, it displays “Searching for Service”
while your phone looks for a signal. When your phone finds
a signal, it automatically enters Standby mode – the
phone’s idle state. At this point, you're ready to begin
making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone returns to Standby mode.
Your phone searches for a signal periodically without your
intervention. You can also initiate a search for Sprint PCS
Service by pressing any key (when your phone is turned ON).
Turning Your Phone OFF
END
䊳
To turn your phone off, press for two seconds.
PWR
Displaying Your Phone Number
To display your Sprint PCS Phone Number:
1. From the main menu, highlight Phone Book and
OK
press .
2. Highlight My Phone # and press .
OK
Note:
The Power Save
feature helps to
conserve your
battery power
when you are in
an area where
there is no signal.
Long backlight
settings, searching for
service, vibrate mode
and MiniBrowser use
affect the battery’s talk
and standby times.
Tip!
Be sure to charge your
phone’s battery and
watch your indicator
to ensure your levels
are OK.
Using the Battery
Battery Capacity
Your Sprint PCS Touchpoint Phone™ is equipped with a
Lithium Ion (LiIon) battery. It allows you to recharge your
battery before it is fully drained. The battery provides
approximately 150 minutes of continuous digital talk time
(70 minutes in analog) or approximately 150 hours of
continuous digital standby time (16 hours in analog).
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then
powers down.
Installing the Battery
Your Sprint PCS Phone comes with a LiIon battery. Follow
these steps to install it:
1. Place the battery in the opening at a 45-degree angle with
the metal contacts at the bottom, facing downward.
2. Gently press down on the battery until the latch snaps
into place.
Charging the Battery
Your Sprint PCS Phone comes with a rechargeable battery.
You should charge the battery as soon as possible so you can
begin using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you’ll lose everything you were just working
on. For a quick check of your phone’s battery level, glance at
the battery charge indicator located in the upper-right
corner of your phone’s display screen. If the battery charge
gets too low, the battery icon blinks and the phone sounds a
warning tone.
Always use the Sprint PCS-approved Desktop Charger,
Travel Charger or Cigarette Lighter Adapter to charge
your battery.
Using the Desktop Charger
When you’re ready to charge your battery, it is vital that you
use only Sprint PCS-approved Desktop Chargers and AC
Adapter Chargers. To use the Desktop Charger provided with
your phone:
Warning!
Using the wrong
battery charger could
cause damage to
your phone and void
the warranty.
Getting to Know
Your Phone
2
Removing the Battery
To remove your battery follow these easy steps:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages.
2. Push the battery release latch up.
3. Remove the battery from the phone at a 45-degree angle.
1. Plug the round end of the AC adapter into the charger
holder and the other end into the electrical outlet.
2. Insert the phone (with the battery installed) into the slot.
䊳
A red light on the charger lets you know the battery is
charging.
䊳
A green light lets you know that the battery is at least 90
percent charged.
It takes approximately three hours to fully recharge a
completely rundown battery. With the Sprint PCS-approved
LiIon Battery, it is okay to recharge the battery before it
becomes completely run down.
oaming is the ability to make or receive calls while you’re off the Sprint PCS
R
Nationwide Network. Your new dual-band Sprint PCS Phone
anywhere on the Sprint PCS Nationwide Network and allows you to roam on
analog cellular and digital networks where Sprint PCS has implemented
roaming agreements.
This section explains how roaming works as well as special features that let you
manage your roaming experience.
TM
works
Understanding
Roaming
3
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UUnnddeerrssttaannddiinngg RRooaammiinngg 1199
Tip!
Remember, when
you’re using your
phone off the
Sprint PCS Network,
always dial numbers
using 11 digits
(1 + area code +
number).
Note:
You will pay a higher
per-minute rate for
roaming calls.
Note:
If you’re on a call
when you leave the
Sprint PCS Network
and enter an area
where roaming is
available (whether
CDMA or analog
cellular), your call is
dropped. If your call is
dropped in an area
where you think
Sprint PCS Service is
available, turn your
phone off and on again
to reconnect to the
Sprint PCS
Nationwide Network.
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when
you’re off the Sprint PCS Network and whether your phone
is operating in analog cellular or digital mode. The
following chart indicates what you’ll see depending on
where you’re using your phone.
Roaming Analog
Indicator Indicator
Sprint PCS Nationwide Network
Other CDMA Networks
Analog Cellular Networks
Roaming on Other PCS CDMA Networks
When you’re roaming on other PCS CDMA networks, your
call quality will be similar to the quality you receive when
making calls while on the Sprint PCS Network. You may not
be able to access certain calling features, such as Sprint PCS
Wireless Web; however, all of your calls are still private
and secure.
Roaming on Analog Cellular Networks
When you roam on analog cellular networks,your phone
will flash
Analog Roam and you will experience the same
quality provided by analog cellular carriers today. Although
certain calling features, such as Sprint PCS Wireless Web,
may be unavailable, you can still make and receive calls.
You will experience a few differences including:
䊳
You are more likely to experience static, cross-talk,
fade-out and dropped calls.
䊳
Some calling features that are standard on the Sprint PCS
Network are unavailable.
䊳
There are security and privacy risks (eavesdropping and
cloning) that exist with conventional analog cellular
services today.
䊳
Your battery needs recharging sooner when you use your
phone for analog cellular roaming.
Setting Your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control your ability to
roam. By using the
Roaming menu option, you determine
which signals your phone accepts.
Setting the Mode
Choose from three different settings on your dual-band
phone to control your roaming experience:
1. From the main menu, highlight Roamingand
OK
press .
2. To select an option, highlight it and press .
䊳
Sprint PCS: This setting allows you to select the
OK
Sprint PCS Nationwide Network only and prevents
roaming on other networks.
䊳
Automatic: This setting seeks Sprint PCS Service. When
Sprint PCS Service is unavailable, it searches for an
alternative system.
䊳
Analog Only: This setting forces the phone to seek an
analog roaming system. The previous setting is restored
the next time the phone is turned on.
Note:
When using your
phone in analog mode,
the handset may feel
warm. This behavior is
normal for analog
operation.
Understanding
Roaming
3
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UUnnddeerrssttaannddiinngg RRooaammiinngg 2211
Note:
Voice Dialing and
Speed Dialing are not
available when you
are roaming with the
Call Guard enabled.
Setting an Alert When Roaming Charges Apply
(Call Guard)
In addition to the roaming icon, the Call Guard alerts you
when roaming charges apply. This feature makes it easy to
manage your roaming charges by reminding you when you
make or receive roaming calls. It also requires you to take
additional steps before placing or answering a roaming call.
These additional steps are not required when you make or
receive calls while on the Sprint PCS Nationwide Network.
To Turn the Call Guard Feature On or Off:
1.
From the main menu, highlight Roaming and
OK
press .
2. Highlight Call Guard and press .
3. Highlight On or Off and press .
OK
OK
To Place Roaming Calls With Call Guard On:
1. From the main menu, dial 1 + area code + the seven-
digit number. (You can also initiate a call from the
Internal Phone Book, Call History or Sprint PCS
Wireless Web messages.)
2. Highlight Roam Call and press .
OK
4
Making and Answering Calls
In This Section
䊳
Making Calls and Answering Calls
䊳
Using Sprint PCS Voice Command
䊳
In-Call and End-of-Call Options
䊳
Saving a Phone Number
䊳
Using One-Touch/Two-Touch Speed Dialing
our Sprint PCS PhoneTMgives you different options for making calls so that
Y
you can use the method that works best for you. Once you learn the basics,
the possibilities are endless.
Making and
Answering Calls
To Answer Incoming Roaming Calls With Call Guard On:
䊳
From the main menu, highlight Answer and
OK
press .
Remember if the Call Guard feature is enabled, you need to
take extra steps to make and receive roaming calls even if
you have selected the Analog Only setting (see page 21).
When making calls off
the Sprint PCS
Network, always dial
using 11 digits
(1 + area code +
phone number).
Note:
To answer incoming
calls when you are
roaming and Call
Guard is enabled,
Answer and
highlight
OK
press .
(See “Call Guard” on
page 22.)
Tip!
You can also mute
the ringer by
pressing .
END
PWR
Your Sprint PCS PhoneTMoffers many ways to make calls,
including using using your Internal Phone Book, your
Call History or your voice.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while
dialing, press to erase one digit at a time or press
and hold to erase the entire number.)
3. Press . (To make calls when you are roaming and
Call Guard is enabled, highlight
OK
. See “Call Guard” on page 22.)
4. To end the call, you can close the phone, press or
highlight
CLR
CLR
OK
End Call and press .
Roam Call and press
OK
END
PWR
Answering Calls
Depending on your settings, your Sprint PCS Phone notifies
you of incoming calls in the following ways:
䊳
The phone rings or vibrates.
䊳
The LED flashes.
䊳
The backlight illuminates.
䊳
The screen displays an incoming call message.
䊳
If the phone number is available, the phone number of
the caller is displayed.
䊳
If the phone number is in your Internal Phone Book, the
Phone Book entry’s name is displayed.
The following options are also displayed. To select an
option, highlight it and press .
䊳
Answer to answer the call.
䊳
Silence Ringer to mute the ringer.
OK
When an incoming call is not answered, the Missed Log is
displayed on your screen.
To display a Missed Call entry:
䊳
Highlight the entry and press . (To dial the phone
number, press again.)
OK
OK
Using Sprint PCS Voice Command
With Sprint PCS, the first wireless provider to offer
innovative Voice Command technology, reaching your
friends, family, co-workers and teammates has never been
easier – especially when you’re on the go.
With Sprint PCS Voice Command:
䊳
You store all your contacts right in your phone, so you don’t
need to search through or keep a phone book close by.
䊳
There’s no need to punch in a lot of numbers, memorize
voicemail passwords or try to dial while you’re driving.
䊳
You can call anyone at any time – even if you don’t
remember their phone number.
It’s Easy To Start
Just dial and press from your
Sprint PCS Phone
and press to go through a Sprint PCS Voice
2
TM
to activate the service. You can also dial
OK
OK
Command tutorial directly from your phone.
You can choose Sprint PCS Voice Command as your free
option when you sign up for the Sprint PCS Advantage
Agreement
SM
or you can add on Sprint PCS Voice Command
in addition to your normal monthly service plan rate.
Note:
You cannot dial missed
calls from phone
numbers identified as
No ID or Restricted.
You can program up to 500 names into your address book,
with each name having up to five phone numbers. That’s
2,500 phone numbers – and with the advanced technology
of Sprint PCS Voice Command – you can have instant access
to all of them.
There are three ways to update your address book:
䊳
Choose Sprint PCS Voice Command and receive a fully
functional web-based address book where you can create
and update your contacts for free at www.talk.sprintpcs.com.
䊳
If you don’t have a computer or Internet access handy,
you can have Sprint PCS Directory Assistance look up
phone numbers for you and automatically add them to
your address book. Just say, “Call operator,” and we’ll add
two names and numbers to your address book for an
additional charge.
䊳
Simply dial and press and say, “Add
OK
name.” You will then be asked to say the name and
number you want to add to your personal address book.
Your address book can store up to 20 names at once.
How It Works
1.
Once you’ve signed up for Sprint PCS Voice Command
and created your address book, all you do is press
OK
and press
. You’ll hear a tone followed by the prompt
“Ready.”
2. After the “Ready” prompt, simply say, in a neutral voice,
the name of the person or the number you’d like to call.
You can say, “Call Jane at work,” “Call John on his
wireless phone,” “Call 555-1234” or “Look up Bob.”
3. The number will automatically be dialed. Keep in mind
that Sprint PCS Voice Command recognizes not only your
voice, but any voice, so others can experience the same
convenience if they use your phone.
For more helpful hints on Sprint PCS Voice Command, visit
www.talk.sprintpcs.com.
To speed dial a phone
number, see “OneTouch/Two-Touch
Speed Dialing” on
page 33 . (This feature
will not work when you
are roaming and Call
Guard is enabled.)
Dialing options are displayed when you enter numbers from
the main menu.
To select an option, highlight it and press .
䊳
[An Internal Phone Book Entry] to display the entry
OK
contained in the speed dial location you entered. Press
OK
again to dial the speed dial number.
䊳
Call to dial the phone number. (If you are roaming and
have the Call Guard feature activated, select
Roam Call.
See “Call Guard” on page 22.)
䊳
Save to save the phone number in your Internal Phone
Book. (See “Saving a Phone Number” on page 31.)
䊳
Find to display Internal Phone Book entries that contain
the numbers you entered. (See “Finding a Phone
Number” on page 32.)
䊳
Hard Pause to insert a hard pause. (See “Dialing and
Saving Phone Numbers with Pauses” on page 32.)
䊳
2-Second Pause to insert a 2-second pause. (See
“Dialing and Saving Phone Numbers with Pauses” on
page 32.)
䊳
Exit to return to the main menu.
During a call, your phone displays the following options.
To select an option, highlight it and press .
䊳
Flash to answer an incoming Call Waiting call or
OK
connect a third party during Three-Way Calling (if
applicable).
䊳
End Call to end the call.
䊳
Mute or Unmute: Select Mute to mute your phone’s
microphone. Select Unmute to reactivate the microphone.
䊳
Dial 3-Way Call to call a third party. (See “Three-Way
Calling” on page 53.)
䊳
Call History to display the Call History menu.
(See Section 9: Managing Call History on page 67.)
䊳
Messages to display the Wireless Web Messages menu.
(See Section 8: Managing Messaging on page 55.)
䊳
Phone Book to display the Internal Phone Book menu.
(See Section 10: Using Your Internal Phone Book
on page 73.)
䊳
Display to change your phone’s display settings.
(See Section 12: Changing Your Settings on page 91.)
䊳
Calculator to display the calculator. (See “Using the
If you are dialing a phone number that contains a hard
pause (see “Dialing and Saving Phone Numbers With
Pauses” on page 32), the following options are displayed. To
select an option, highlight it and press .
䊳
Send Tones to send the next set of numbers.
䊳
End Call to end the call.
䊳
Mute or Unmute: Select Mute to mute your phone’s
OK
microphone. Select Unmute to reactivate the microphone.
The End-of-Call
options are not
displayed for calls
identified as No ID or
Restricted.
After receiving a call from or making a call to a phone
number that is not in your Internal Phone Book, the phone
number, the duration of the call and the following menu
options are displayed.
To select an option, highlight it and press .
䊳
OK to return to the main menu. (You can also press
END
PWR
䊳
Call to dial the phone number.
䊳
Save to save the phone number in your Internal Phone
CLR
or .)
OK
Book. (See “Saving a Phone Number” on page 31.)
After receiving a call from or making a call to a phone
number that is in your Internal Phone Book, the Phone
Book entry name and phone number, the duration of the
call and the following menu options are displayed.
To select an option, highlight it and press .
䊳
OK to return to the main menu. (You can also press
END
PWR
䊳
Call to dial the phone number.
CLR
or .)
OK
Your Sprint PCS Phone can store a total of 600 phone
numbers in 199 Internal Phone Book entries. Phone Book
entries can store five phone numbers each and the entry’s
name can contain sixteen characters. Your phone
automatically sorts the Internal Phone Book entries
alphabetically.
To save a number from the main menu:
1. Enter a phone number.
2. Highlight Save and press .
3. Highlight a label for the entry and press .
4. Enter a name for the entry and press . (See “Selecting
OK
OK
OK
a Character Input Mode” on page 41.)
5. To select an option, highlight it and press .
䊳
Done to save the entry.
䊳
Set Speed Dial to save the phone number in a speed dial
location. Highlight a location and press .
OK
OK
(See “One-Touch/Two-Touch Speed Dialing” on page 33.)
䊳
Set Voice Dial to record a Voice Dial tag for the phone
number. At the voice prompt, say the entry’s name.
(See “Using Voice Activated Dialing” on page 100.)
After you have saved the number, the new Internal Phone
Book entry is displayed. (See “Internal Phone Book Entry
Options” on page 75.)
Note:
Record Voice Dial
tags in a quiet
environment and
without the aid of
an accessory (for
example, a
headset or handsfree car kit).
You can have
multiple pauses in a
phone number and
combine 2-second
and hard pauses.
Finding a Phone Number
You can search for Internal Phone Book entries with phone
numbers that contain a specific string of numbers.
To find a phone number:
1. Enter one or more digits. The more numbers you enter,
the more the search narrows.
2. Highlight Find and press .
3. To display the phone number, highlight it and press .
To dial the number, press again.
OK
OK
OK
Dialing and Saving Phone Numbers with Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers. If you select a hard pause, the next set of numbers
are sent when you press . If you select a 2-second
OK
pause, your phone automatically sends the next set of
numbers after two seconds.
To dial or save a phone number with pauses:
1. Enter the phone number.
2. HighlightHard Pause or 2-Second Pause and
OK
press . Hard pauses are displayed as a “P” and
2-second pauses as a “T”.
3. Enter additional numbers.
4. Highlight Call to dial the number or Save to save the
number in your Internal Phone Book and press .
OK
When dialing a number with a hard pause, highlight
Send Tones and press to send the next set of numbers.
OK
Calling Emergency Numbers
You can place calls to 911 (dial and
OK
press ), even if your phone is locked or your account is
9
11
restricted.
Dialing from the Internal Phone Book
To dial directly from an Internal Phone Book entry:
1. From the main menu, press the Mouse Key left. (For
additional ways to display entries, see Section 10: Using
Your Internal Phone Book.)
2. Highlight the entry you want to call and press .
3. Press again to dial the entry’s default number.
OK
4. To dial another number for the entry, highlight it and
press to display the number. Then, press
OK
OKOK
again to dial the number.
Using One-Touch/Two-Touch Speed Dialing
With this feature, you can speed dial the default phone
number for Internal Phone Book entries. Use one key press
for locations 1-9 or two key presses for locations 10-99.
To use
One-Touch Dialing for Speed Dial locations 1-9:
䊳
Press and hold the appropriate key for approximately two
seconds. The display confirms that the number has been
dialed when it shows “Calling...”.
To use
Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately
two seconds.
䊳
The display confirms that the number has been dialed
when it shows “Calling...”.
Note:
Speed Dialing is
not active when
you are roaming
with Call Guard
enabled.
his section is a road map to using your phone and also shows how to enter
T
characters in your phone. Every function and feature you’ve learned can be
accessed through a menu. Take a few moments to learn how to get around and how
to enter text. You’ll find that it makes it easier to use and understand your phone.
The Mouse Key provides circular scrolling through your
phone’s menus. The scroll bar at the right of the menu keeps
track of your position in the menu at all times.
As you navigate through a menu, the options are
highlighted. Select an option by highlighting it and
pressing .
OK
Working Within the Menu Structure
Selecting Menu Items
As you navigate through a menu, the options are
highlighted. Select an option by highlighting it and
pressing .
OK
For example, if you want to view your last incoming call:
1. From the main menu, highlight Call History and
OK
press . (It may already be highlighted.)
2. Highlight Incoming Calls and press . If you have
OK
received any calls, they are displayed on the screen.
Backing Up Within a Menu
To go to the previous menu:
䊳
CLR
Press .
To go to the main menu:
END
䊳
PWR
Press .
Menu Diagram
Menus let you check or change your phone settings. The
following outline shows the menu structure.
T9 Text Input lets you enter text in your Sprint PCS
Touchpoint Phone™ by pressing keys just once per letter.
(To select the
T9Word mode when entering text, see
“Selecting a Character Input Mode” on page 41.)
T9 Text Input analyzes the letters you enter using an
intuitive word database and creates a suitable word. (The
word may change as you type.) If the word you want does
not display after you have entered all the letters, press the
0
key to scroll through additional word selections.
䊳
To accept a word and insert a space, press .
䊳
To erase a single character, press
word, press and hold .
䊳
To make a letter uppercase or lowercase before you enter
CLR
CLR
#
To delete a
.
it, press .
If the word you want does not display as an option,you can
add it to the database.
To add a word to the T9 Text Input database:
1. Select the Abc character input mode. (See “Selecting a
Character Input Mode” on page 41.)
2. Enter the word using multi-tap text entry. (See “Entering
Characters by Tapping the Keypad” on page 43.) The
word will appear as an option the next time you scroll
through options during T9 Text Input.
For more information about T9 Text Input, visit their
website at www.t9.com.
You enter characters in your Sprint PCS Touchpoint
Phone™ by tapping the keypad. (To select the
Abc mode
when entering text, see “Selecting a Character Input Mode”
on page 41.)
Press the corresponding key until the desired character
appears. By default, the first letter of an entry is capitalized
and following letters are lowercase. Characters scroll in the
following order:
1
䊳
䊳
䊳
䊳
䊳
䊳
䊳
䊳
䊳
䊳
䊳
. @ / 1 ? , ‘ & - ( ) \ : “
2
A B C 2
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
8
T U V 8
9
W X Y Z 9
#
Space
Shift
After a character is entered, the cursor automatically
advances to the next space after two seconds or when you
enter a character not on the same key.
CLR
CLR
To delete an
.
䊳
To erase a single character, press
entire entry, press and hold .
You can enter symbols or numbers by tapping the keypad in
SYM or 123mode. (See “Selecting a Character Input
the
Mode” on page 41.)
Symbol Entry
After you have selected the SYM mode, you can display
additional symbols by pressing the Mouse Key right or left.
There are a total of four sets of symbols. The set you are
viewing is displayed on the bottom of your display screen
(for example, 1/4 indicates you are viewing the first set of
symbols).
To insert a symbol:
䊳
Press the corresponding number on your keypad that is
above the desired symbol.
Number Entry
After you have selected the 123 mode, simply press the key
that contains the number you want to enter.
6
Volume, Calculator and Games
In This Section
䊳
Changing Ringer Volume
䊳
Silencing the Ringer
䊳
Adjusting Volume During a Conversation
䊳
Muting a Call
䊳
Using the Calculator
䊳
Playing Games
ith all the things that demand your attention in today’s fast paced world, it’s
W
important to tune-in to what really matters. Your Sprint PCS Phone
you the ability to control your phone’s volume with the touch of a button. Not
only can you control what you hear, you can also control what your caller hears.
When the phone is in
Standby mode, you
can adjust the ringer
volume using the
volume keys on the
side of your phone.
To change the ringer volume, adjust the volume keys on the
side of your phone when the phone is in Standby mode.
To change the ringer volume from the main menu:
1. Highlight Settings and press .
2. Highlight Sounds and press .
3. Highlight Audio Volume and press .
4. Highlight Ringer and press .
5. Highlight High,Medium High, Medium Low, Low,
Vibrate or Off and press .
OK
OK
OK
OK
OK
Silencing the Ringer
There are two ways to silence the ringer during
incoming calls:
END
䊳
䊳
PWR
Press .
Highlight Silence Ringer and press .
OK
Adjusting Volume During a Conversation
Whether you need to hear more or less of a conversation, adjust
the volume keys on the side of your phone during a call.
Muting a Call
There are times when it’s necessary to mute a call so that
your caller does not hear you or certain background noise.
To use this function during a call:
1. Highlight Mute.
2. Press .
䊳
OK
When the phone is muted, “MUTE” appears on the display.
To unmute a call:
1. Highlight Unmute.
2. Press .
OK
Your phone comes with a built-in calculator function. To
use this feature, follow these easy steps:
1. From the main menu, highlight Calculatorand
OK
press .
2. Enter numbers using your keypad. Press to insert
#
a decimal point.
3. To select an arithmetic option, press the Mouse Key in the
direction indicated on the display.
4. Press to calculate the equation.
OK
Playing Games
Mobile Hawk
To play the Mobile Hawk game:
1. From the main menu, highlight Gamesand press .
2. HighlightMobile Hawk and press .
3. To begin a new game, press .
4. To start the game, press .
OK
OK
1
Use these keys to perform the following functions:
1
䊳
䊳
䊳
䊳
䊳
䊳
䊳
Move up
4
Move left
5
Move right
7
Move down
6
Shoot helicopters
9
Shoot vehicles
CLR
Pause/Resume
You can also maneuver your helicopter by pressing the
Mouse Key in the desired direction.
You get five lives for each round, the number of lives
remaining are displayed in the upper-left corner of your
display.
The score is displayed in the middle of your screen. You score
points by shooting helicopters (5 points) and tanks (4 or 5
points). Five points are subtracted from your score when you
shoot a civilian vehicle.
The number of kilometers you need to travel to complete the
stage is displayed in the upper-right corner.
Black Jack 2
To play Black Jack 2:
1. From the main menu, highlight Gamesand press .
2. Highlight Black Jack 2 and press .
3. To begin a new game, press .
OK
1
4. The standard bet is five dollars. A running dollar total
OK
keeps track of your winnings (or losses). When you are
betting, use these keys:
4
䊳
䊳
䊳
5
OK
Lower bet by $5
Raise bet by $5
Deal
Game Settings
To change your phone’s settings when you play a game:
1. From the main menu, highlight Gamesand press .
2. Highlight Game Settings and press .
OK
3. To select an option, highlight it and press .
䊳
Sound to change the volume level for your game.
䊳
Backlight to change the backlight setting for
OK
OK
your game.
Note:
Long backlight
settings affect
the battery’s talk
and standby times.
Volume, Calculator
and Games
6
5. Your cards are displayed below your phone’s cards. Use
the following keys to try to beat your phone’s score. (Your
score is listed in the bottom-right corner of the display.)
ow that you’ve mastered the basics, you can begin to focus on where you
N
want to go. This section guides you step-by-step through the calling features
that enhance your Sprint PCS Service. From Caller ID to Call Forwarding, using
these features will help you make the most of your Sprint PCS Service.
You don’t have to
worry about being
interrupted during a
Sprint PCS Wireless
Web call because
Call Waiting and
Three-Way Calling are
automatically disabled.
Caller ID lets you know who’s calling by displaying the
number of the person calling when your phone rings. If the
caller’s name and number are already stored in your
Internal Phone Book, the corresponding name appears with
the number. In the same way, if you call someone who has
this feature, your phone number displays on their phone.
To block your phone number from being displayed for a
specific outgoing call:
1. Press
2. Enter the number you want to call.
3. Press (or highlight Roam Call and press ).
76
.
OKOK
To permanently block your number, call Sprint PCS
Customer Care.
Responding to Call Waiting
Call Waiting alerts you of incoming calls while you’re on a
call by sounding two beeps. The display screen informs you
that a call is coming in and shows the caller’s phone
number (if it’s available and you are in digital mode).
To respond to an incoming call while you’re on a call:
䊳
Highlight Flash and press . This puts the first caller
OK
on hold and answer the second call.
䊳
To switch back to the first caller, highlight Flash and
OK
press again.
With Three-Way Calling, you can talk to two different people
at the same time. When using this feature, the normal
airtime rates will be charged for each of the two calls.
1. Enter a number you wish to call and press .
2. Once you have established the connection, highlight
Dial 3-Way Call and press to put the first caller
OK
OK
on hold.
3. Dial the second number you wish to call and
OK
press .
4. When you’re connected to the second party, highlight
Flash and press once more to begin your
OK
three-way call.
If one of the people you called hangs up, you and the
remaining caller stay connected. If you initiated the call and
are the first to hang up, all three callers are disconnected.
Tip!
You can also begin a
Three-Way Call by
selecting a phone
number from your
Internal Phone Book,
Call History and Web
Messages.
To call the third
party, highlight
Dial 3-Way Call
and press .
OK
Sprint PCS
Service Features
7
Disabling Call Waiting
When you don’t want to be interrupted during a call, you
can temporarily disable call waiting by pressing
07
before entering the phone number.
Call Waiting is automatically reactivated once you end
the call.
You are charged an
additional per-minute
rate during calls you
have forwarded.
Forwarding Your Calls
Call Forwarding lets you forward all your incoming calls to
another phone number – even when your phone is turned
off. You can continue to make calls from your phone with
Call Forwarding activated.
To Activate Call Forwarding:
1.
Press .
2. Enter the area code and phone number to which your
27
calls should be forwarded.
3. Press . You will hear a tone confirming the
OK
activation of Call Forwarding.
To Deactivate Call Forwarding:
2
1.
Press .
2. Press You will hear a tone to confirm the
OK
7
0
deactivation.
8
Managing Messaging
In This Section
䊳
Message Types
䊳
Retrieving Your Messages
䊳
Message Options
䊳
Creating Folders
our Sprint PCS PhoneTMis always working to help you stay connected –
Y
even when you’re unavailable. With three types of messaging, you can
depend on being notified of important information. This section walks you
through the messaging functions of your Sprint PCS Phone.
When you are roaming
off the Sprint PCS
Network, you may not
receive notification of
new voicemail
messages. It is
recommended that
you periodically check
your voicemail by
dialing 1 + area code +
your Sprint PCS Phone
Number. When your
voicemail box
answers, press
and enter your
pass code.
Note:
Sprint PCS Wireless
Web services may not
be available in certain
affiliate areas.
* You will need to
subscribe to the
Sprint PCS Wireless
Web to use these
features.
Setting Up Voicemail
The first thing you’ll want to do after activating your phone
is to set up voicemail. See Section 1 page 5 for instructions.
Knowing When You Have Messages
There are several ways your Sprint PCS Phone alerts you of
new messages:
䊳
By displaying a message on the screen.
䊳
By playing the assigned ringer type.
䊳
By displaying at the top of your screen for voicemail
messages or for Web Messages or Web Alerts.
Message Types
There are three types of messaging features available from
your Sprint PCS Phone’s menu. You can receive voicemail,
Web Messages and Web Alerts as long as your phone has
enough memory locations to store them.
䊳
Voicemailautomatically captures calls when you can’t
answer your phone or it is turned off. The voicemail
system sends a notification to your phone when you have
new voice messages and an asterisk is displayed before
Voicemailmenu option.
the
䊳
Web Messages [appears on your phone’s messaging
menu as
Page/Text] include numeric pages, Sprint PCS
Wireless Web Messages* and Sprint PCS Wireless Web
Updates*. Your phone can store up to 50 Web Messages.
(For more information, see “Sending Web Messages” on
page 58.)
䊳
Web Alerts include Sprint PCS Wireless Web Mail*,
Sprint PCS Wireless Web Short Mail* or an AOL Instant
Message*. (For more information on each feature, see
the appropriate chapter in Section 14: Experiencing the
Sprint PCS Wireless Web on page 103.)
Retrieving Your Voicemail Messages
You can review your messages directly from your Sprint PCS
Phone or from any other touch-tone phone. To dial from
your Sprint PCS Phone, you can either speed dial your
voicemail box or use the menu keys.
Using One-Touch Message Access:
䊳
Press and hold . Follow the system prompts.
1
Using the Menu Keys on Your Sprint PCS Phone to
Access Your Messages:
1.
From the main menu, highlight Voicemailand
OK
press .
2. Highlight Call and press .
OK
Using a Phone Other Than Your Sprint PCS Phone to
Access Your Messages:
1.
Dial your Sprint PCS Phone Number.
2. When your voicemail box answers, press .
3. Enter your pass code.
Clearing the Voicemail Message Icon
Your phone may temporarily continue to display the icon
after you have checked your voicemail messages.
To clear the icon from the display screen:
1. From the main menu, highlight Voicemailand
OK
press .
2. HighlightClear Count and press .
3. Highlight Yes and press .
OK
OK
Note:
Your phone accepts
messages even when
it is turned off.
However, you are only
notified of new
messages when your
phone is turned on and
you are in a Sprint PCS
coverage area.
Note:
You are charged
for airtime
minutes
when you are
accessing your
voicemail.
Note:
When you receive a
new voicemail
message, your phone
displays an asterisk in
front of the
menu option until you
call your voicemail
box.
VVooiicceemmaaiill
Managing
Messaging
8
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Sending Web Messages
Displaying Web Messages
Numeric Pages
Callers can send a numeric page to your phone when they
reach your voicemail box. Numeric paging to a Sprint PCS
Phone comes at no additional charge on any service plan
that includes Sprint PCS Voicemail.
Sprint PCS Wireless Web Messages
There are three ways to send a Sprint PCS Wireless Web
message to a Sprint PCS Phone:
䊳
E-mail (yourphonenumber@messaging.sprintpcs.com).
䊳
Through the Sprint PCS Web site – www.sprintpcs.com.
Select the Wireless Web messaging link.
䊳
Using a messaging software (TAP 1.5 compatible).
Sprint PCS Wireless Web Updates
To have Sprint PCS Wireless Web Updates automatically sent
to your phone, see “Signing Up for Sprint PCS Wireless Web
Updates” on page 117.
When you receive a new Web Message, your phone alerts you
and displays the message.
䊳
OK
Press to display message options. (See “Web
Message Options” on page 60.)
END
䊳
PWR
Press or to clear the alert.
CLR
To display a Web Message you have already received:
1. From the main menu, highlight Wireless Web and
OK
press .
2. HighlightMessages and press .
OK
3. Highlight Page/Text or the custom folder that contains
your message and press . Folders that contain
OK
unread messages have an asterisk before them.
4. Messages are displayed in the order they are received.
Messages you have read have a checkmark before them.
Unread messages have an asterisk before them. To
display a message, highlight it and press .
5. To display message options, press . (See “Web
OK
OK
Message Options” on page 60.)
Managing
Messaging
8
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Web Message Options
Extracting Phone Numbers from a Web Message
To select Web Message options:
1. Display a Web Message (see “Displaying Web Messages” on
page 59).
2. To select an option, highlight it and press .
䊳
Extract Number to extract a phone number from a
OK
message. (See “Extracting Phone Numbers From a Web
Message” on page 61.)
䊳
Extract E-mail to extract an e-mail address. (See
“Extracting E-mail Addresses from a Web Message” on
page 63.)
䊳
Extract URL to extract a Web site address from a message.
(See “Extracting URLs from a Web Message” on
page 63.)
䊳
Erase to delete the message.
䊳
Create Folder to create a new folder to store the
message.(See “Creating Folders for Web Messages” on
page 64.)
䊳
Lock Message to save the message from being deleted
when the maximum number of messages has been
reached.
䊳
Read Again to display the message.
To extract a phone number contained in a Web Message:
1. When the Web Message options are displayed, highlight
Extract Number and press . All the phone numbers
OK
contained in the message are displayed.
2. Highlight the number you want to extract and
OK
press .
3. To select an option, highlight it and press .
䊳
Call to dial the phone number.
䊳
Save to save the phone number in your Internal
OK
Phone Book.
䊳
Next Number to display the next phone number
contained in the message (if applicable).
䊳
Prepend to add numbers to the beginning of the phone
number. (See “Prepending a Phone Number from a Web
Message” on page 62.)
Managing
Messaging
8
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MMaannaaggiinngg MMeessssaaggiinngg 6611
Prepending a Phone Number from a
Web Message
If you happen to be outside your local area code and need to
add a prefix to a phone number you extracted:
1. Select the Prepend option after you have extracted a
phone number.
2. Enter the digits or pauses (see below) you want to add to
the number. If you want to save the number, select the
Save option. If not, the changes only apply to the current
call.
3. To select an option, highlight it and press .
䊳
Call to dial the phone number.
䊳
Save to store the phone number in your Internal
OK
Phone Book.
䊳
Hard Pause to insert a hard pause. (See “Dialing and
Saving Phone Numbers with Pauses” on page 32.)
䊳
2-Second Pause to insert a 2-second pause. (See
“Dialing and Saving Phone Numbers with Pauses” on
page 32.)
䊳
Exit to return to the previous screen.
Extracting E-mail Addresses from a Web Message
To extract an e-mail address contained in a Web Message:
1. When the Web Message options are displayed, highlight
Extract E-mail and press . All the e-mail addresses
OK
contained in the message are displayed.
2. Highlight the address you want to extract and press .
3. To select an option, highlight it and press .
䊳
Save to save the e-mail address in your Internal
OK
OK
Phone Book.
䊳
Next E-mail to display the next e-mail address contained
in the message (if applicable).
䊳
Exit to return to the main menu.
Extracting URLs from a Web Message
To extract a Web site address contained in a Web Message:
1. When the Web Message options are displayed, highlight
Extract URL and press . All the URLs contained in
OK
the message are displayed.
2. Highlight the URL you want to extract and
OK
press .
3. To select an option, highlight it and press .
䊳
Connect to launch your browser and display the
OK
Internet site.
䊳
Next URL to display the next URL contained in the
message (if applicable).
䊳
Exit to return to the main menu.
Managing
Messaging
8
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Creating Folders for Web Messages
Erasing All Web Messages
Note:
You must enter a
Keyword when
creating a folder.
You can create up to 10 folders to store your Web Messages.
1. From the main menu, highlight Wireless Web and
OK
press
2. Highlight Messages and press .
3. Highlight Edit Folder and press .
4. Highlight Create Folder and press .
5. Enter a Keyword for the folder and press . (See
OK
OK
OK
OK
“Selecting a Character Input Mode” on page 41.)
Incoming messages are automatically filtered into the
folder if they contain the Keyword you enter.
6. Enter a Folder Name and press .
7. Highlight the ring type you want to alert you when a
message arrives in the folder and press .
OK
OK
Editing Folders
To edit a folder:
1. From the main menu, highlight Wireless Web and
OK
press .
2. Highlight Messages and press .
3. Highlight Edit Folder and press .
OK
OK
4. Highlight the folder you want to edit and press .
5. To select an option, highlight it and press .
䊳
Keyword to change the folder’s keyword. Incoming
OK
messages are automatically filtered into the folder if they
contain the Keyword you enter.
䊳
Folder Name to change the folder’s name.
䊳
Ringer Type to change the ring type that alerts you when
a message arrives in the folder.
䊳
Erase Folder to delete the folder and all its messages.
OK
To erase all Sprint PCS Web Messages:
1. From the main menu, highlight Wireless Web and
OK
press .
2. Highlight Messages and press .
3. Highlight Erase All Msgs and press .
4. Highlight Yes and press .
OK
OK
OK
New Web Alerts
When you receive a new Sprint PCS Wireless Web Alert, your
phone notifies you and displays the following options. To
select an option, highlight the appropriate soft key by
pressing the Mouse Key right or left. Then, press .
䊳
View to launch the MiniBrowser and display the
OK
Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web
Mail or AOL Instant Message.
䊳
Skip to return to the main menu.
䊳
Home to launch the MiniBrowser and display the
Sprint PCS Wireless Web Home Page (page 106).
䊳
Mark to bookmark the Web page (if applicable).
䊳
Help to display help text associated with the Web Page
(if applicable).
Displaying Web Alerts
To display a Web Alert from the main menu:
1. From the main menu, highlight Wireless Web and
OK
press .
2. Highlight Messages and press .
3. Highlight Web Alert and press . The Sprint PCS
OK
OK
Wireless Web MiniBrowser is launched.
Note:
To erase an individual
Web Message, see
“Web Message
Options” on page 60.
Note:
You are charged
for airtime
minutes when
accessing the
Sprint PCS
Wireless Web
Inbox or wireless
Internet sites.
Managing
Messaging
8
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9
Managing Call History
In This Section
䊳
Viewing Call History (Incoming, Outgoing and Missed)
䊳
Call History Options
䊳
Making a Call from Call History
䊳
Saving a Phone Number from Call History
䊳
Erasing Call History
he call history helps you manage your time more effectively. It keeps track
T
of incoming calls, calls made from your Sprint PCS Phone
calls. This section guides you through accessing and making the most of your
call history.
TM
and missed
Managing
Call History
6666
9
Section 9
MMaannaaggiinngg CCaallll HHiissttoorryy 6677
Viewing Call History (Incoming, Outgoing and
Missed)
You’ll find your call history invaluable. It is a list of the last
10 phone numbers or Internal Phone Book entries for calls
you placed, accepted or missed. Call history makes redialing
a number fast and easy. It is continually updated as new
numbers are added to the beginning of the list and the oldest
entries are removed from the bottom of the list.
The call history displays the phone number (if it is
available) or Internal Phone Book entry name (if the phone
number is in your Internal Phone Book) of your incoming,
outgoing and missed calls.
To view a call history entry:
1. From the main menu, highlight Call History and
OK
press .
2. Highlight Outgoing Calls,Incoming Calls or
Missed Calls and press .
3. Highlight the call history entry you wish to view and
OK
press .
OK
Call History Options
For additional information and options for a particular call,
highlight a call history entry and press .
To select an option, highlight it and press .
䊳
Call to dial the phone number.
䊳
Phonebook Info. to display the Internal Phone Book entry
OK
OK
and select one of the entry’s other phone numbers (if
applicable).
䊳
Save to save the phone number if it is not already in your
Internal Phone Book (if applicable). (See “Saving a
Phone Number from Call History” on page 70.)
䊳
Time/Dateto see the time, date and duration of the call.
䊳
Prepend to add numbers to the beginning of the phone
number. (See “Prepending a Phone Number from Call
History” on page 71.)
䊳
Erase to delete the entry.
䊳
Next to display the next entry.
䊳
Previous to display the previous entry.
Tip!
You can also view the
next call history entry
by pressing the
Mouse Key right or
view the previous
entry by pressing the
Mouse Key left.
Section 9
6688 MMaannaaggiinngg CCaallll HHiissttoorryy
Making a Call from Call History
To place a call from call history, follow these steps:
1. From the main menu, highlight Call History and
OK
press .
2. Highlight Outgoing Calls,Incoming Calls or
Missed Calls and press .
OK
3. Scroll through the list and highlight the phone number
or Internal Phone Book entry that contains the phone
number you want to call.
4. Press to display the entry, then press again to
OKOK
dial the phone number.
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MMaannaaggiinngg CCaallll HHiissttoorryy 6699
Note:
You cannot make
calls from
Incoming Calls or
Missed Calls to
entries identified
as No ID or
Restricted.
Managing
Call History
9
Saving a Phone Number from Call History
Prepending a Phone Number from Call History
Note:
You cannot save
phone numbers
identified as No ID or
Restricted.
Note:
Record Voice Dial tags
in a quiet environment
and without the aid of
an accessory (for
example, a headset or
hands-free car kit).
Your Sprint PCS Phone can store a total of 600 phone
numbers in 199 Internal Phone Book entries. Phone Book
entries can store five phone numbers each and the entry’s
name can contain sixteen characters.
To save a phone number from Call History:
1. From the main menu, highlight Call History and
OK
press .
2. Highlight Outgoing Calls,Incoming Calls or
Missed Calls and press .
OK
3. Highlight the phone number you want to save and
OK
press .
4. Highlight Save and press .
5. Highlight a label for the entry and press .
6. Enter a name for the entry and press . (See “Selecting
OK
OK
OK
a Character Input Mode” on page 41.)
7. To select an option, highlight it and press .
䊳
Done to save the entry.
䊳
Set Speed Dial to save the phone number in a speed dial
location. Highlight a location and press .
OK
OK
(See “Using One-Touch/Two-Touch Speed Dialing”
on page 33.)
䊳
Set Voice Dial to record a voice tag for the phone
number. At the voice prompt, say the entry’s name.
(See “Using Voice Activated Dialing” on page 100.)
After you have saved the number, the new Internal Phone
Book entry is displayed. (See “Internal Phone Book Entry
Options” on page 75.)
If you need to make a call from call history and you happen
to be outside your local area code, you can add the
appropriate prefix by following these steps:
1. From the main menu, highlight Call History and
OK
press .
2. Highlight Outgoing Calls,Incoming Calls or
Missed Calls and press .
3. Highlight the entry you wish to call and press .
4. Highlight Prepend and press .
OK
OK
OK
5. Enter the digits or pauses (see below) you want to add to
the number. If you want to save the number, select the
Save option. If not, the changes only apply to the
current call.
6. To select an option, highlight it and press .
䊳
Call to dial the phone number.
䊳
Save to store the phone number in your Internal
OK
Phone Book.
䊳
Hard Pause to insert a hard pause. (See “Dialing and
Saving Phone Numbers with Pauses” on page 32.)
䊳
2-Second Pause to insert a 2-second pause.
(See “Dialing and Saving Phone Numbers with Pauses”
on page 32.)
䊳
Exit to return to the previous screen.
Managing
Call History
9
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Section 9
MMaannaaggiinngg CCaallll HHiissttoorryy 7711
Erasing Call History
To erase individual call history entries, see “Call History
Options” on page 69.
To erase call history:
1. From the main menu, highlight Call History and
OK
press .
2. Highlight Erase Calls and press .
3. Highlight Outgoing Calls,Incoming Calls,
Missed Calls or All Calls and press .
4. Highlight Yes and press .
OK
OK
OK
10
Using Your Internal Phone Book
In This Section
䊳
Adding a New Internal Phone Book Entry
䊳
Internal Phone Book Entry Options
䊳
Finding Internal Phone Book Entries
䊳
Secret Internal Phone Book Entries
䊳
Dialing Sprint PCS Services
䊳
Displaying Your Phone Number
ow you know the basics and you’ve learned the advanced features that can
N
help make it easier to stay in touch with people and information. This
section helps you make the most of your contacts and use your time more
effectively when you’re trying to connect with the important people in your life.
Record Voice Dial tags
in a quiet environment
and without the aid of
an accessory (for
example, a headset or
hands-free car kit).
Your Sprint PCS Phone can store a total of 600 phone
numbers in 199 Internal Phone Book entries. Each Phone
Book entry can store five phone numbers and the entry’s name
can contain sixteen characters.
To add a new entry:
1. From the main menu, highlight Phone Book and
OK
press .
2. HighlightAdd New Entry and press .
3. Enter a name for the entry and press . (See “Selecting
OK
OK
a Character Input Mode” on page 41.)
4. Enter a phone number and press .
5. Highlight a label for the entry and press .
6. To select an option, highlight it and press .
䊳
Done to save the entry.
䊳
Set Speed Dial to save the phone number in a speed dial
location. Highlight a location and press .
OK
OK
OK
OK
(See “One-Touch/Two-Touch Speed Dialing” on page 33.)
䊳
Set Voice Dial to record a voice tag for the phone
number. At the voice prompt, say the entry’s name.
(See “Using Voice Activated Dialing” on page 100.)
After you have saved the number, the new Internal Phone
Book entry is displayed. (See “Internal Phone Book Entry
Options” on page 75.)
When you display an Internal Phone Book entry, the
following options are displayed. To select an option,
highlight it and press .
䊳
Call to dial the phone number. (If you are roaming and
have the Call Guard feature activated, select
OK
Roam Call.
See “Call Guard” on page 22.)
䊳
[Additional Phone Numbers] to display alternate phone
numbers (if the entry has more than one phone number).
䊳
Add Phone # to add a phone number to the entry. (See
“Adding a Phone Number to an Internal Phone Book
Entry” on page 77.)
䊳
Edit Number to change the entry’s phone number, speed
dial location or Voice Dial tag. (See “Editing an Internal
Phone Book Entry’s Phone Number” on page 78.)
䊳
Edit Entry to change the entry’s default number, ringer
type, name or secret mode. (See “Editing an Internal
Phone Book Entry” on page 78.)
䊳
View E-mail to display the entry’s e-mail address. (See
“Editing an Internal Phone Book Entry” on page 78.)
䊳
Erase Number to delete an entry’s alternate phone
number. (You must first select the number by
highlighting it and pressing .)
䊳
Erase Entry to delete the entry and all its information.
OK
Tip!
You can view the next
entry by pressing the
Mouse Key right or
view the previous
entry by pressing the
Mouse Key left.
From the main menu,
press the Mouse Key
left to display the
Find Name feature.
Finding Internal Phone Book Entries
There are several ways to display your Internal Phone Book
entries. Follow the steps outlined in the sections below to
display entries from the Internal Phone Book menu.
Finding Names
You can review all the entries stored in your Internal Phone
Book or find an entry quickly by following these simple steps:
1. Highlight Phone Book and press .
2. HighlightFind Name and press .
3. Scroll through the Internal Phone Book entries by
OK
OK
pressing the Mouse Key up or down. To find a specific
entry, enter the first letter of the name or part of a name
(such as “ave” for “Dave”). The more letters you enter,
the more the search narrows.
4. To display an entry, highlight it and press .
5. To dial the entry’s default number, press again. To
OK
OK
display additional Internal Phone Book entries, press the
Mouse Key left or right.
Finding Speed Dial Numbers
To find phone numbers you have stored in speed dial locations:
1. Highlight Phone Book and press .
2. Highlight Find Speed Dial and press .
3. Speed dial numbers are displayed in numerical order.
OK
OK
Scroll through speed dial entries by pressing the
Mouse Key up or down. You can also enter the number of
a speed dial location using your keypad.
4. To display an entry, highlight it and press .
5. To dial the entry’s default number, press again.
OK
OK
To display additional Internal Phone Book entries, press
the Mouse Key left or right.
Finding Voice Dial Numbers
To find phone numbers you have stored in Voice Dialing:
1. Highlight Phone Book and press .
2. Highlight Find Voice Dial and press .
3. Scroll through Voice Dial entries by pressing the
OK
OK
Mouse Key up or down.
4. To display a Voice Dial entry, highlight it and press .
5. To select an option, highlight it and press .
䊳
Play to play the Voice Dial tag.
䊳
Erase to delete the Voice Dial tag.
䊳
Edit Voice to record a new Voice Dial tag for the phone
OK
number. At the voice prompt, say the entry’s name. (See
“Using Voice Activated Dialing” on page 100.)
Adding a Phone Number to an
Internal Phone Book Entry
To add a phone number to an entry:
1. Display an Internal Phone Book entry.
2. Highlight Add Phone # and press .
3. Enter the phone number and press .
4. Highlight a label for the entry and press .
5. To select an option, highlight it and press .
䊳
Done to save the entry.
䊳
Set Speed Dial to save the phone number in a speed dial
location. Highlight a location and press .
OK
OK
OK
OK
OK
(See “One-Touch/Two-Touch Speed Dialing” on page 33.)
䊳
Set Voice Dial to record a voice tag for the phone
number. At the voice prompt, say the entry’s name.
(See “Using Voice Activated Dialing” on page 100.)
Editing an Internal Phone Book Entry’s
Phone Number
To edit an entry’s phone number:
1. Display an Internal Phone Book entry.
2. Highlight Edit Number and press .
OK
3. To select an option, highlight it and press .
䊳
Edit Number to change the entry’s phone number and
label.
䊳
Set Speed Dial to save the phone number in a speed dial
location (if applicable). Highlight a location and
OK
press . (See “One-Touch/Two-Touch Speed
Dialing” on page 33.)
䊳
Erase Speed Dial to delete the number from a speed dial
location (if applicable).
䊳
Set Voice Dial to record a voice tag for the phone
number. At the voice prompt, say the entry’s name. (See
“Using Voice Activated Dialing” on page 100.)
䊳
Erase Voice Dial to delete the number’s voice dial tag
(if applicable).
Editing an Internal Phone Book Entry
To make changes to an entry:
1. Display an Internal Phone Book entry.
2. Highlight Edit Entry and press .
OK
3. To select an option, highlight it and press .
䊳
Set Default # to change the entry’s default number.
Highlight a phone number and press .
䊳
Ringer Type to select a ringer type to play when you
OK
receive a call from the entry Highlight a ringer type and
OK
press .
OK
OK
䊳
Name to change the entry’s name. (See “Selecting a
Character Input Mode” on page 41.)
䊳
E-mail to add an e-mail address to the entry.
(See “Selecting a Character Input Mode” on page 41.)
䊳
Secret Mode to change the entry’s secret mode status.
(See “Secret Internal Phone Book Entries” below.)
Secret Internal Phone Book Entries
You can hide an entry’s phone numbers and require your
lock code to edit the entry by making it secret. The entry
name is still displayed, but the entry’s phone numbers are
replaced by “(SECRET).”
To make an entry secret:
1. Display an Internal Phone Book entry.
2. Highlight Edit Entry and press .
3. Highlight Secret Mode and press .
4. Highlight Yes and press .
OK
OK
OK
To make an entry public:
1. Display an Internal Phone Book entry.
2. Highlight Edit Entry and press .
3. Enter your lock code.
4. Highlight Secret Mode and press .
5. Highlight No and press .
OK
OK
OK
Tip!
If you can’t recall
your lock code,
try using the last
four digits of
either your Social
Security number
or Sprint PCS
Phone Number or
try 0000. If none
of these work,
call Sprint PCS
Customer Care at
1-888-211-4PCS
(4727).
You must be in digital mode to access Sprint PCS Services.
To dial a service:
1. From the main menu, highlight Phone Book and
OK
press .
2. Highlight Services and press .
OK
11
Personal Information
Management
Personal
Information
11
3. Highlight Customer Care, Dir Assist, Account Info,
Prepaid or Road Assist and press .
4. Highlight Call and press .
OK
OK
Displaying Your Phone Number
To display your Sprint PCS Phone Number
1. From the main menu, highlight Phone Book and
OK
press .
2. Highlight My Phone # and press .
OK
In This Section
䊳
Adding an Event to the Scheduler
䊳
Event Alerts
䊳
Viewing Events and Event Options
䊳
Displaying the Week or Month View
䊳
Purging Events
our Sprint PCS PhoneTMhas been equipped with several personal
Y
information management features to help you manage your busy lifestyle.
These features turn your phone into a time management planner that helps
you keep up with your contacts, schedules and commitments. It takes
productivity to a whole new level.
his section describes how you can change your phone’s settings to best suit
T
your requirements. Take a few moments to review these options and adjust
or add settings that are right for you.
Changing Your
Settings
12
9900
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CChhaannggiinngg YYoouurr SSeettttiinnggss 9911
Adjusting the Phone’s Volume Settings
Selecting Ringer Types for Messages
Tip!
When the phone is in
Standby mode, you
can adjust the ringer
volume using the
volume keys on the
side of your phone.
Tip!
You can also assign
ringer types to Internal
Phone Book entries to
identify individual
callers. (See “Editing
an Internal Phone
Book Entry” on
page 78.)
To adjust the ringer, key beep, earpiece or PWR on/off
volume:
When the phone’s ringer is in vibrate mode and attached to
an accessory (Desktop Charger, Hands-Free Car Kit, etc.), it
uses the Standard ringer type to alert you of incoming calls,
alarms or messages.
Selecting Ringer Types for Voice Calls
To select a ringer type for voice calls so you can tell what
kind of call is coming in by the ringer:
1. From the main menu, highlight Settingsand
OK
press .
2. Highlight Soundsand press .
3. Highlight Ringer Type and press .
4. Highlight Voice Calls and press .
OK
OK
OK
To select a ringer type to alert you to messages:
1. From the main menu, highlight Settingsand
OK
press .
2. Highlight Soundsand press .
3. Highlight Ringer Type and press .
4. Highlight Messagesand press .
5. Highlight Voicemail or Page/Text and press .
6. Highlight a ringer type and press . You will hear a
OK
OK
OK
OK
OK
preview of the ringer type when you highlight it.
Selecting a Tone Length
Longer tone lengths may be better for tone recognition when
dialing voicemail or other automated systems.
To select a tone length:
1. From the main menu, highlight Settingsand
OK
press .
2. Highlight Soundsand press .
3. Highlight Tone Length and press .
4. Highlight Shortor Longand press .
OK
OK
OK
Changing Your
Settings
12
5. Highlight W/ Caller ID, No Caller ID or Roaming and
OK
press .
6. Highlight a ringer type and press . You will hear a
OK
preview of the ringer type when you highlight it.
Section 12
9922 CChhaannggiinngg YYoouurr SSeettttiinnggss
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CChhaannggiinngg YYoouurr SSeettttiinnggss 9933
Alert Notification
Changing the Greeting
Note:
Long backlight setting
affect the battery’s talk
and standby times.
To enable or disable alert sounds:
1. From the main menu, highlight Settingsand
OK
press .
2. Highlight Soundsand press .
3. Highlight Alertand press .
OK
OK
4. Select a feature by highlighting it and pressing .
䊳
Service Change to alert you when you exit or enter
PCS CDMA.
䊳
Messages to alert you when you receive a voicemail,
page, Sprint PCS Wireless Web message or Web Alert.
䊳
Minute Beep to hear a beep once a minute when you
are on a call. (The beep is not audible to the other party.)
䊳
Call Connect to alert you when your outgoing call has
been connected.
5. Highlight Onor Offand press .
OK
Changing the Backlight Time Length
The backlight setting lets you select how long the display
screen and keypad are backlit after any key press is made.
To change the backlight setting:
1. From the main menu, highlight Settings and
OK
press .
2. Highlight Display and press .
3. Highlight Backlight and press .
4. Highlight a backlight setting and press .
OK
OK
OK
OK
Your greeting is the text that is displayed on your phone’s screen
when you are in Standby mode. To change your greeting:
1. From the main menu, highlight Settings and
OK
press .
2. Highlight Display and press .
3. Highlight Greeting and press .
4. Highlight Change and press .
OK
OK
OK
5. Enter a new greeting. (See “Selecting a Character Input
Mode” on page 41.)
6. Highlight Save and press .
OK
Changing the Contrast
To adjust the contrast on the phone’s display:
1. From the main menu, highlight Settings and
OK
press .
2. Highlight Display and press .
3. Highlight Contrast and press .
4. Highlight a contrast setting and press .
OK
OK
OK
Selecting a Language
To select the language in which your phone will display
menu items:
1. From the main menu, highlight Settings and
OK
press .
2. Highlight Display and press .
3. Highlight Language and press .
4. Highlight English or Spanishand press .
OK
OK
OK
Changing Your
Settings
12
Section 12
9944 CChhaannggiinngg YYoouurr SSeettttiinnggss
Section 12
CChhaannggiinngg YYoouurr SSeettttiinnggss 9955
Tip!
If you can’t recall your
lock code, try using
the last four digits of
either your Social
Security number or
Sprint PCS Phone
Number or try 0000. If
none of these work,
call Sprint PCS
Customer Care at
1-888-211-4PCS (4727).
Accessing the Security Menu
You must enter your lock code to view the Security menu. If
you forget your lock code, try using the last four digits of
your Social Security number, the last four digits of your
Sprint PCS Phone Number or 0000.
To access the Security menu:
1. From the main menu, highlight Settingsand press .
2. Highlight Security and press .
OK
3. Enter your lock code.
Locking Your Phone
When your phone is locked, you can only receive incoming
calls or make calls to 911 or special numbers.
OK
Using Special Numbers
You can save four special numbers in addition to your
normal Internal Phone Book entries (they can be the same
number). You can make calls to special numbers even when
your phone is locked or restricted.
To add or replace a special number:
1. From the Security menu, highlight Special #s and
OK
press .
2. Highlight an entry location and press .
OK
3. Enter or replace the special number.
4. Highlight Ok and press .
OK
Erasing the Internal Phone Book
Note:
There are no Speed
Dial options
associated with
special numbers.
Changing Your
Settings
12
To lock your phone:
1. From the Security menu, highlight Lock Phone and
OK
press .
2. Highlight Lock Now and press .
OK
Unlocking Your Phone
To unlock your phone:
1. Highlight Unlock and press .
2. Enter your lock code.
OK
Changing the Lock Code
To change your lock code:
1. From the Security menu, highlight Change Lock and
OK
press .
2. Enter your new lock code.
3. Re-enter your new lock code.
Section 12
9966 CChhaannggiinngg YYoouurr SSeettttiinnggss
To erase all the names and phone numbers in your Internal
Phone Book:
1. From the Security menu, highlight Erase PhoneBook
and press .
OK
2. If you are certain you want to erase the entire contents of
the Internal Phone Book, highlight
Yes and press .
Resetting Your Phone
Resetting the phone restores all the factory defaults, including
the ringer types and display settings. The Internal Phone Book,
Call History, Scheduler and Messages are not affected.
To reset your phone:
1. From the Security menu, highlight Reset Phone and
OK
press .
2. If you are certain you want to reset your phone, highlight
Yes and press .
OK
Section 12
CChhaannggiinngg YYoouurr SSeettttiinnggss 9977
OK
Selecting a Call Answer Mode
To answer calls when your phone is open by pressing any key:
13
1. From the main menu, highlight Settingsand
OK
press .
2. Highlight Setupand press .
3. Highlight Call Answer and press .
4. To select an option, highlight it and press .
䊳
Flip/Digits + OK to answer the phone by opening the
Flip or by pressing or any digit if the Flip is
OK
OK
OK
already open.
䊳
OK Only to answer calls only when you press.
Selecting an Auto Answer Mode
To answer calls when your phone is connected to a
Hands-Free Car Kit:
1. From the main menu, highlight Settingsand
OK
press .
2. Highlight Setupand press .
3. Highlight Auto Answer and press .
4. To select an option, highlight it and press .
䊳
Off to answer the phone using normal operation when
OK
OK
it is connected to a Hands-Free Car Kit.
䊳
Car Kit to answer calls automatically after three rings
when it is connected to a Hands-Free Car Kit.
Remember, your phone will answer calls even if you
are not present.
OK
OK
OK
Using the Voice Services of
Your Sprint PCS Phone
In This Section
䊳
Using Voice Activated Dialing
䊳
Recording Memos
䊳
Playing Memos
䊳
Erasing Memos
his section explains the features associated with your phone’s Voice Services.
T
The easy -to-follow instructions explain how to make calls and record
Record Voice Dial tags
in a quiet environment
and without the aid of
an accessory (for
example, a headset or
hands-free car kit).
Note:
Your phone can store
a total of four minutes
of memos.
You can use a Voice Dial tag to automatically dial a phone
number in your Internal Phone Book. Your phone can store
up to 50 Voice Dial tags. (To create a Voice Dial tag, see
“Adding a New Internal Phone Book Entry” on page 74 or
“Editing an Internal Phone Book Entry’s Phone Number”
on page 78.)
To use a Voice Dial tag to call a phone number:
1. Press the Voice Services key on the side of your phone.
2. Follow the voice prompt and say the entry’s Voice Dial tag
into your phone’s microphone. Your phone will then
automatically dial the Phone Book entry that matches
the voice dial tag.
Recording Memos
To record a conversation during a phone call:
䊳
Press the Voice Services key on the side of your phone.
To end the recording of your conversation:
䊳
Press the Voice Services key again.
To record a memo:
䊳
Press and hold the Voice Services key on the side of your
phone
- or -
1. From the main menu, highlight Voice Services and
OK
press .
2. Highlight Voice Memo and press .
3. Highlight Record and press .
OK
OK
To play the memos you have recorded:
1. From the main menu, highlight Voice Services and
OK
press .
2. Highlight Voice Memo and press .
3. Highlight Play List and press .
4. Highlight a memo and press .
5. To select an option, highlight it and press .
䊳
Play to hear the memo.
䊳
Erase to delete the memo.
䊳
Edit Title to change the memo’s title (the default is the
OK
OK
OK
OK
date and time the memo was recorded or the phone
number of the call you were on).
Changing the Voice Setup
To change the Voice Dialing setting for your phone:
1. From the main menu, highlight Voice Services and
OK
press .
2. Highlight Voice Setup and press .
3. To select an option, highlight it and press .
䊳
Manual to activate voice dialing when you press the
OK
OK
Voice Services key on the side of your phone.
䊳
Auto to activate voice dialing when you open the phone.
When it is connected to a Hands-Free Car Kit, your phone
can announce who is calling you. When call screening is
enabled and someone from your Internal Phone Book and
for whom you have recorded a Voice Dial tag (see “Editing
an Internal Phone Book Entry’s Phone Number” on page
78) calls, your phone plays your Voice Dial tag.
14
Experiencing the Sprint PCS
SM
Wireless Web
Note:
To erase individual
memos, see “Memo
Options” on page 101.
To enable or disable call screening:
1. From the main menu, highlight Voice Services and
OK
press .
2. Highlight Call Screen and press .
3. To select an option, highlight it and press .
䊳
Enable to activate call screening.
䊳
Disable to deactivate call screening.
OK
OK
Erasing All Memos
To erase all memos:
1. From the main menu, highlight Voice Services and
OK
press .
2. Highlight Erase All Memos and press .
3. Highlight Yes and press .
OK
OK
Erasing All Voice Dial Tags
To erase all of your Voice Dial tags:
1. From the main menu, highlight Voice Services and
OK
press .
2. Highlight Erase All Dials and press .
3. Highlight Yes and press .
OK
OK
In This Section
䊳
The Sprint PCS Wireless Web
䊳
The Sprint PCS Wireless Web Browser
䊳
Sprint PCS Wireless Web Mail, AOL Instant Messenger
and Sprint PCS Wireless Web Short Mail
䊳
Setting up a Sprint PCS Wireless Web Connection
䊳
Accessing Sprint PCS Wireless Web Updates
SM
Service
y now you’ve discovered the great features that come with your Sprint PCS
B
TM
. Now it’s time to experience the Sprint PCS Wireless Web. Let the
Sprint PCS Wireless
Web service will not
work when roaming
off the Sprint PCS
Nationwide Network
and may not be
available in select
affiliate areas.
With the Sprint PCS Wireless Web and your wireless
Internet-ready phone, you have access to the many wireless
features:
䊳
The Sprint PCS Wireless Web Browser allows you to
view specially-designed text versions of popular web sites.
䊳
Sprint PCS Wireless Web Mail lets you send and receive
e-mail quickly and easily and ensures you will never miss
an important e-mail again.
䊳
AOL Instant Messenger Service lets you keep in touch
with family and friends via two-way instant messaging.
䊳
With Sprint PCS Wireless Web Short Mail, you can use
a person’s Sprint PCS Phone Number to send instant text
messages from your Internet-ready Sprint PCS Phone to
their Internet-ready Sprint PCS Phone – and they can
send messages to you.
䊳
Sprint PCS Wireless Web Connection allows you to
connect to the Internet or your company's network with a
laptop PC or hand-held computing device and a
™
Sprint PCS Wireless Web Connection
䊳
Sprint PCS Wireless Web Updates let you receive daily
Kit.
information updates, including weather, stock quotes
and sports scores at the time you choose.
Your phone comes equipped with a MiniBrowser, which
allows you to access up-to-the minute information through
the Sprint PCS Wireless Web.
You can view specially-designed text versions of popular
Internet sites. Browsing the Sprint PCS Wireless Web using
your phone is different than using a home computer
because the amount of information is reduced (sites usually
display only their most critical aspects) and most of the
graphics have been removed.
The MiniBrowser connects to the Internet by placing a call.
Note that appears on the display whenever a call is in
progress, just as with a regular voice call. Service charges
vary depending on your service option.
Launching a Sprint PCS Wireless Web
Browser Session
Launching the Browser
To launch the Sprint PCS Wireless Web Browser:
䊳
Press the Mouse Key right in Standby mode.
- or -
1. From the main menu, highlight Wireless Web and
OK
press .
2. Highlight Launch Browser and press .
OK
The first time you use the MiniBrowser, you'll be prompted
to enable the security feature. This automatic process could
take 3-6 minutes to complete and it occurs just once. When
the process is complete, you're ready to start using the
Sprint PCS Wireless Web.
The Sprint PCS
Wireless Web
Home page is subject
to change.
Following the security setup, you'll see the Sprint PCS
Wireless Web Home Page. This is the main page for the
MiniBrowser and it gives you access to all the sites in the
Sprint PCS Wireless Web. The next time you use the
MiniBrowser, you may not see the home page at first because
the MiniBrowser will display the page you were viewing
when you last exited the MiniBrowser.
WIRELESS WEB
1 Messaging
2 Games
3 AOL
4 Entertainment
5 Yahoo!
6 MSN Mobile
7 Finance
8 My Wireless
9 @SprintPCS
>More...
OK MENU
The Sprint PCS Wireless Web Home Page
You may notice that sometimes the MiniBrowser will launch
without placing a call. This is because the phone stores
recently viewed pages in its memory cache. The
MiniBrowser will connect automatically when you access a
page that's not stored in the cache.
If the phone has been inactive for awhile and a new wireless
Internet site has not been requested, the MiniBrowser will
automatically disconnect. The MiniBrowser will remain
active – only the connection will end. The MiniBrowser will
automatically reconnect when you go to a wireless Internet
site that's not stored in the phone's memory cache. For this
reason, you may find that you are billed for several network
connections within a single session. This is normal and is
designed to minimize airtime charges.
Web Guard
The Web Guard requires you to take an extra step when you
launch or exit the MiniBrowser. To change your Web Guard
setting:
1. From the main menu, highlight Wireless Web and
OK
press .
2. Highlight Web Guard and press .
3. To select an option, highlight it and press .
䊳
To Start to require an extra step when launching
OK
OK
the MiniBrowser.
䊳
None to disable the Web Guard.
䊳
To End to require an extra step when exiting
the MiniBrowser.
䊳
Both to require an extra step when launching or exiting
Using the MiniBrowser is easy once you've learned a few
basics. Here are some tips for navigating the Sprint PCS
Wireless Web:
Softkeys
The bottom line of the MiniBrowser contains a row of
softkeys. These are your main controls for getting around.
To activate a softkey, press the Mouse Key left or right to
highlight the desired softkey, then press .
OK
Depending on the wireless Internet site you're using, the
softkeys change names and functions. Some softkeys are
always available and give you access to special features:
䊳
Home accesses the Sprint PCS Wireless Web Home Page.
䊳
Mark creates a bookmark for the current page.
䊳
Help displays help text.
Scrolling
As with other parts of your phone's menu, you'll have to
scroll up and down to see everything on some wireless
Internet sites. Use the Mouse Key to scroll line by line or the
volume control keys on the side of your phone to scroll one
page at a time.
Selecting
Links, which appear [in brackets], allow you to jump to
different wireless Internet sites, select special functions, or
even place phone calls. Select links by selecting the link and
then activating the appropriate softkey, which is usually
(but not always) the left softkey.
Going to a Wireless Internet Site
From the Sprint PCS Wireless Web Home Page, you can go to
a wireless Internet site simply by selecting the desired site
name and activating the
OK softkey. Note that the list of
wireless Internet sites extends beyond one page.
More. . . to see additional site listings.
Select
To access a site that does not appear on the home page, use
the
Go To. . . function (the tenth item on page 2 of the
Sprint PCS Wireless Web Home Page). You'll be required to
enter the URL (site address) for the site you want to visit.
Going Back a Page
䊳
CLR
Press .
Going Home
To return to the Sprint PCS Wireless Web Home Page:
䊳
Highlight the Home softkey and press .
OK
- or -
䊳
Press and hold .
CLR
Note:
Only speciallydesigned wireless
Internet sites are
available via the
“Go To” function.
Note:
When using the
“Go to...” option, it is
not necessary to enter
“http://” before the site
name. Only HDML and
WML sites are
accessible.
Sprint PCS
Wireless Web
Tip:
The tenth item in a
numbered list may be
selected by pressing
the 0 (zero) key on
your phone's keypad,
even though the
number 0 doesn't
appear on screen.
Once you've learned how to activate softkeys, you can start
navigating wireless Internet sites. Select on-screen items by
using the Mouse Key to point the cursor (>) at the desired
item, then activate the desired softkey by pressing .
You'll find that the left softkey is used primarily for
selecting items.
If the items on a page are numbered, you can also use your
keypad (number keys) to select an item.
If you're having trouble using the Sprint PCS Wireless Web
MiniBrowser, use the following troubleshooting guide:
Problem: You can't escape from a particular site.
Recommendation: Go to the Sprint PCS Wireless Web Home
page using the arrow keys to highlight the Home softkey,
then press .
Problem: You continue to receive errors when using a
OK
certain site.
Recommendation: Try again later. Sites are sometimes
temporarily inaccessible due to high traffic. If the problem
persists, there may be a problem with the site.
Problem: The MiniBrowser appears to be malfunctioning or
stops responding.
Recommendation: Reset the MiniBrowser by going to the
Browser Menu and selecting the "Restart" option. If that
doesn't work, turn your phone off then on again. If that also
fails, try removing the battery and then replacing it.
If none of these solutions work, please contact Sprint PCS
Customer Care.
Problem: An error message says that my phone is not yet
registered for Sprint PCS Wireless Web services.
Problem: The message "Service Not Available" appears.
Recommendation: Your phone can't acquire a signal or you
are in an area that does not yet support Sprint PCS Wireless Web
services. If possible, move to an area that supports
Sprint PCS Wireless Web services. If you continue to receive
this message, please contact Sprint PCS Customer Care.
Problem: The message "Data Server Unavailable" appears.
Recommendation: Sprint PCS Wireless Web services are
temporarily unavailable for some reason. Please try again
later. If this problem persists, please contact Sprint PCS
Customer Care.
Problem: The message "IP Address Missing" appears.
Recommendation: Your phone's factory settings have been
altered. Please contact Sprint PCS Customer Care for
assistance.
Sprint PCS
Wireless Web
Recommendation: Sprint PCS Wireless Web services can
take longer to activate than voice services. Please try again
later. If the problem persists for more than one day, please
contact Sprint PCS Customer Care.
With Sprint PCS Wireless Web Mail, you can set up a
Sprint PCS e-mail account at no additional charge and
perform many of the typical e-mail functions from your
Sprint PCS Phone that you can from your personal
computer at www.sprintpcs.com. Or if you prefer, you can
access other select e-mail providers, including America
®
Online.
To set up and use your Sprint PCS Wireless Web Mail:
1. Highlight Wireless Web and press .
2. Highlight Launch Browser and press .
3. If the Sprint PCS Wireless Web Home page is not
displayed, highlight the
4. Select Messaging and press .
5. Select Sprint PCS Mail and press .
䊳
If you are a first-time user, select Signup and press .
Home softkey and press .
OK
OK
OK
OK
OK
Then, follow the prompts to set up your Sprint PCS
Wireless Web account. A user name and password must
also be established.
6. To view your messages, select Inbox and press .
7. Select the message you want to read and press .
8. After you have read the message, you can select a quick
OK
OK
action at the end of the message (Erase, Reply, Reply All
or Next Message) or select the
MENU softkey for a full list
of options.
OK
The AOL Instant Messenger Service lets you keep in touch
with family and friends via two-way instant messaging.
Simply type a message using your Sprint PCS Phone or
personal computer, send it off to friends and family on
®
your Buddy List
, and they’ll receive your message in an
instant. Messages can be sent from Sprint PCS Phone to
Sprint PCS Phone, personal computer to Sprint PCS
Phone and Sprint PCS Phone to personal computer. When
you receive a new message, you will be informed by a
Sprint PCS Wireless Web Alert – even when you are not
logged on to the Sprint PCS Wireless Web.
To sign up for AOL Instant Messenger service, visit the AOL
Instant Messenger page from your personal computer at
www.sprintpcs.com. Or visit www.aol.com and register for
an AOL Instant Messenger screen name and password by
downloading the software as instructed. You do not have to
be an AOL member to utilize this service.
To access AOL Instant Messenger from your Sprint PCS Phone:
1. Highlight Wireless Web and press .
2. Highlight Launch Browser and press .
3. If the Sprint PCS Wireless Web Home page is not displayed,
highlight the
4. Select Messaging and press .
5. Select AOL IMand press .
6. When the AOL Instant Messenger screen is displayed,
highlight the
7. Enter your AOL Instant Messenger screen name and press
OK
Home softkey and press .
OK
OK softkey and press .
. (Use the screen name you created when you
OK
OK
OK
OK
OK
signed up for the AOL Instant Messenger Service.)
8. Enter the password associated with your screen name and
OK
press . The AOL Instant Messenger menu is
displayed.
Sprint PCS Wireless Web Short Mail is perfect for those
instances when you need to send someone a message, but
don’t have their e-mail address or they’re not on your AOL
Instant Messenger Buddy List. With Sprint PCS Wireless Web
Short Mail, you can use a person’s Sprint PCS Phone
Number to send instant text messages from your Internetready Sprint PCS Phone to their Internet-ready Sprint PCS
Phone – and they can send messages to you. When you
receive a new message, you’ll automatically be notified with
a Sprint PCS Web Alert.
To send a Short Mail message:
1. Highlight Wireless Web and press .
2. Highlight Launch Browser and press .
3. If the Sprint PCS Wireless Web Home Page is not
displayed, highlight the
4. Select Messaging and press .
5. Select Short Mail and press .
6. Select Compose and press .
7. Enter a Sprint PCS Phone Number and press .
8. Select Type Msg (to enter a message up to 100
characters),
Icons and press .
9. Enter your text or select a preset message or icon and
press .
Pre-Set Msgs (to select a preset message) or
OK
Home softkey and press .
OK
OK
OK
OK
OK
OK
OK
OK
With Sprint PCS Wireless Web Updates, you can have the
Internet-based information sent directly to your Sprint PCS
Phone at the times you choose. When you select the
Sprint PCS Wireless Web option, up to 50 updates can be sent
to your phone each month at no additional charge.
To select the Internet-based information you want sent to
your Sprint PCS Phone:
1. From your computer, log on to the Internet.
2. Go to the site from which you want to receive
information. A few of the sites you can visit are America
®
, amazon.com®, eCompare!®, ebay®,
Online
FoxSports.com
®
and FTD.com®. (The location where
you request updates within each site will vary.)
3. Where indicated on the site, input your Sprint PCS 10-digit
phone number followed by “@messaging.sprintpcs.com.”
For example: 5551234567@messaging.sprintpcs.com.
Upon completing the registration process, you should begin
receiving your updates on your Sprint PCS Phone as
requested.
Sprint PCS
Wireless Web
14
10. To send the message, select the SEND softkey and
You will not need to
install the Sprint PCS
Dialer for Palm or
HPC/Windows CE.
Note:
The phone must be on
a digital network to
send or receive data
and faxes.
Setting up a Sprint PCS Wireless Web
Connection
Getting Started
Your wireless Internet-ready Sprint PCS Phone allows you to
connect to a laptop PC, hand-held or palm-sized computing
device to send and receive e-mail, access the Internet or your
company’s network and more, without searching for a wallmounted telephone jack. In just three steps, you can use
your connectivity:
1. First, you’ll need a Sprint PCS Wireless Web
TM
Connection
Kit (sold separately). For purchase information, see
page 123.
2. Connect your laptop PC to your Sprint PCS Phone by
using the serial data cable. The cable adapter will
connect to a hand-held or palm-sized computing device.
3. Finally, take a few minutes to install the Sprint PCS Dialer
software onto your computer using your CD.
For complete details on how to install and use this
software, refer to the user guide in the Sprint PCS
Wireless Web Connection Kit.
Placing a Call
To place a call while you’re connected to the
Sprint PCS Wireless Web:
1. First, make sure the cable is connected properly.
2. Open the Sprint PCS Dialer software or application on
your computer and place the call.
䊳
The phone displays the number your computer is calling
and a “connecting” message is displayed.
䊳
Once the call successfully connects, your phone’s display
shows you information on the status of the data call.
Receiving Sprint PCS Wireless Calls
The most popular use for the Sprint PCS Wireless Web
Connection is placing outgoing data/fax calls. But you can
also set up your Sprint PCS Phone to receive (host) data and
fax calls. Because each phone model is different, the
Sprint PCS Wireless Web Connection Kit doesn't include
instructions for how to set up your phone to receive data and
fax calls. Here's the procedure to set up your Sprint PCS
Phone to receive a (mobile-terminated) data or fax call:
1. From the main menu, highlight Wireless Web and
OK
press .
2. Highlight Connection and press .
3. Highlight Data Only or Fax Only and press .
4. Once you've received the incoming data/fax call, you may
OK
OK
want to return the phone to its normal state by disabling
SM
incoming data/fax calls and returning to voice mode.
Using Special Features During a Sprint PCS
Wireless Web Call
Your phone gives you the ability to use special features while
you’re on a Sprint PCS Wireless Web call. They are
Sprint PCS
outlined below:
䊳
Caller ID: Just like your phone stores regular Caller ID
numbers, it also stores the numbers of incoming
Sprint PCS Wireless Web Connection calls. To distinguish
between the two types of calls, “Data” or “Fax” displays
along with the number of the caller when you view your
Caller ID records.
䊳
Call Waiting: If someone tries to reach you while you’re
Note:
Caller ID is not
available on
Sprint PCS
Wireless Web
Browser calls.
Wireless Web
14
connected to the Sprint PCS Wireless Web, your phone
behaves like it is turned OFF. Depending on your service,
callers may get your voicemail. Call Waiting is
automatically deactivated whenever you place or receive
a Sprint PCS Wireless Web Connection call.
Accessing features: You can still access most of your
phone’s features while you’re connected to a Sprint PCS
Wireless Web Connection Call. You can navigate the
phone’s menu system to change or view your phone’s
features or phone book entries. You can also read
messages or view the Caller ID records that you received
before placing the call.
Ending a Sprint PCS Wireless Web Call
It’s important to note that some of the normal ways to end a
call won’t work with the Sprint PCS Wireless Web
Connection calls. You should always close the connection
through the application on your computer. Your phone will
then return to Standby mode.
Although you can end a Sprint PCS Wireless Web
Connection call by disconnecting the data cable or turning
off your phone, this may disrupt your computer.
15
Selecting Your Accessories
In This Section
䊳
Overview of Available Accessories for This Phone
䊳
How to Order
e offer a variety of accessories for your new Sprint PCS PhoneTM. Choose
W
from chargers, batteries and hands-free devices – all designed to give you
The standard battery provides approximately 150 minutes
of continuous talk time in digital mode (70 minutes in
analog mode) and approximately 150 hours of continuous
standby time in digital mode (16 hours in analog mode).
The battery charges in about three hours using any of the
charging accessories available with this phone.
Extended Battery
The extended battery provides approximately 345 minutes
of continuous talk time in digital mode (125 minutes in
analog mode) and 280 hours of continuous standby time in
digital mode (26.5 hours in analog mode). The battery
charges in about 5.5 hours using any of the charging
accessories available with this phone.
Cigarette Lighter Adapter
You can charge your phone (even during a call) in your
vehicle using the cigarette lighter adapter.
Portable Hands-Free Car Kit
Allows you to operate your phone hands-free so you can
drive safely. This accessory connects to your car’s cigarette
lighter port and does not require installation. It also charges
the phone’s battery.
Sprint PCS Wireless WebTMConnection Kit
Lets you link your phone to a laptop PC, hand-held or
palm-sized computing device to send and receive e-mail
messages and browse the Internet. Includes serial data
cable, cable adapter, CD-ROM (with software) and user
®
guide. Designed for Microsoft
®
operating systems.
Palm
Sprint PCS Wireless Web Connection Card Kit
Windows 95, 98, NT, CE and
This multi-device kit enables socket and/or PC card slot
connection to the PCMCIA slot – simplifying the connection
and expanding the number of available peripherals by
freeing up the serial port for fax or printer use. This kit
contains Sprint PCS Dialer software, a serial data cable and
a cable adapter to connect your Sprint PCS Phone to your
mobile computing device. The kit contains all the
components necessary to connect laptops, Windows CE
devices and Macintosh portables.
How to Order
Most Sprint PCS Accessories found at local Sprint PCS
Centers can also be purchased through the Sprint PCS
SM
Accessory Hotline
or by dialing from your
by calling 1-800-974-ACC1 (2221)
#
Sprint PCS Phone. Next day delivery is offered in select
areas. You can also visit our web site at www.sprintpcs.com.
Travel Charger
Compact and lightweight, this is a convenient way to charge
your phone while on the road.
Acknowledging Special Precautions and the FCC Notice
art of getting the most out of your Sprint PCS PhoneTMis knowing where and
P
how it works at optimum efficiency. This section outlines performance and
safety guidelines that ensure you experience the full quality your Sprint PCS
Phone was designed to give you.
The quality of each call you make or receive depends on the
signal strength in your area. Your phone informs you of the
current strength by displaying a number of bars next to the
signal strength icon. The more bars displayed, the stronger
the signal.
If you’re inside a building, being near a window may give
you better reception.
Understanding Power Save Feature
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
If your phone is on, it periodically rechecks service
availability or you can check yourself by pressing any key.
Anytime the Power Save feature is activated, a message
displays on the screen. When a signal is found, your phone
returns to Standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver.
When it’s turned on, it receives and transmits radio
frequency (RF) signals. When you use your phone, the
system handling your call controls the power level. This
power can range from 0.006 watts to 0.2 watts in
digital mode.
Knowing Radio Frequency Safety
The design of your Sprint PCS Phone complies with updated
NCRP standards described below. To further limit RF
exposure, you can limit the duration of your calls and
operate your phone in the most power-efficient manner.
In 1991-92, the Institute of Electrical and Electronics
Engineers (IEEE) and the American National Standards
Institute (ANSI) joined in updating ANSI’s 1982 standard
for safety levels with respect to human exposure to RF
signals. More than 120 scientists, engineers and physicians
from universities, government health agencies and
industries developed this updated standard after reviewing
the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the FCC adopted
hybrid standard consisting of the existing ANSI/IEEE
standard and the guidelines published by the National
Council of Radiation Protection and Measurements
(NCRP).
Emergency Calls
IMPORTANT!
This phone, like any wireless phone, operates using radio
signals, wireless and landline networks as well as userprogrammed functions, which cannot guarantee
connection in all conditions. Therefore, you should never
rely solely upon any wireless phone for essential
communications (e.g. medical emergencies).
You may wish to dial a number other than 911 including
“0” or a pre-programmed local number to a particular
emergency response department. To save or edit customized
emergency numbers, see “Using One-Touch/Two-Touch
Speed Dialing” on page 33 or “Using Special Numbers” on
page 97.
Remember, to make or receive any calls the phone must be
switched on and in a service area with adequate signal
strength. Emergency calls may not be possible on all
wireless phone networks. Check with local service providers.
For the best care of
your phone, only
Sprint PCS
authorized personnel
should service your
phone and its
accessories. Faulty
service may void the
warranty.
Note:
If you really need to
use your phone while
you’re driving, use a
headset, Speed Dialing
or Voice Dialing.
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䊳
Hold the phone with the antenna up and over your
shoulder.
䊳
Try not to ever hold, bend or twist the phone antenna.
䊳
Don’t use the phone if the antenna is damaged.
䊳
Speak directly into the mouthpiece.
䊳
Avoid exposing your phone and accessories to rain or
liquid spills. If your phone does get wet, immediately
turn the power off and remove the battery. If it’s
inoperable, return it to a Sprint PCS Center or call
Sprint PCS Customer Care for service.
Maintaining Safe Use of and Access to Your
Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED IN
THIS SECTION MAY LEAD TO SERIOUS PERSONAL INJURY
AND POSSIBLE PROPERTY DAMAGE
Using Your Phone While Driving
Talking on your phone while driving is illegal in some
states. Even where it’s not, it can divert your attention from
driving. Remember that safety always comes first.
When using your phone in the car:
䊳
Make sure you know how to use your phone and its
features, such as speed dial and redial.
䊳
When available, use a hands-free device.
䊳
Position your phone within easy reach.
䊳
Let the person you are speaking to know you are driving;
if necessary, suspend the call in heavy traffic or
hazardous weather conditions.
䊳
Do not take notes or look up phone numbers
while driving.
䊳
Dial sensibly and assess the traffic; if possible, place calls
when you are not moving or before pulling into traffic.
䊳
Do not engage in stressful or emotional conversations
that may divert your attention from the road.
䊳
Dial to report serious
119
emergencies. It’s free from your wireless phone.
䊳
Use your phone to help others in emergencies.
䊳
Call roadside assistance or a special non-emergency
wireless number when necessary.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow
any special regulations in a given area. Turn your phone off
in areas where use is forbidden or when it may cause
interference or danger.
Always turn off the
phone in healthcare
facilities and request
permission before
using the phone near
medical equipment.
Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, RF signals from wireless
phones may affect inadequately shielded
electronic equipment.
RF signals may affect improperly installed or inadequately
shielded electronic operating and entertainment systems in
motor vehicles. Check with the manufacturer or its
representative to determine if these systems are adequately
shielded from external RF signals. Also check with the
manufacturer regarding any equipment that has been
added to your vehicle.
Consult the manufacturer of any personal medical devices,
such as pacemakers and hearing aids, to determine if they
are adequately shielded from external RF signals.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal
Aviation Administration (FAA) regulations require you to
have permission from a crew member to use your phone
while the plane is on the ground. To prevent any risk of
interference, FCC regulations prohibit using your phone
while the plane is in the air.
To avoid interfering with blasting operations, turn off your
phone when in a blasting area or in other areas with signs
indicating that two-way radios should be turned off.
Construction crews often use remote-control RF devices to
set off explosives.
Turn off your phone when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare, your
phone or its accessories could generate sparks. Sparks could
cause an explosion or a fire resulting in bodily injury or
even death. These areas are often, but not always, clearly
marked. They include:
䊳
Fueling areas such as gas stations
䊳
Below deck on boats
䊳
Fuel or chemical transfer or storage facilities
䊳
Areas where the air contains chemicals or particles such
as grain, dust or metal powders
䊳
Any other area where you would normally be advised to
turn off your vehicle engine
Restricting Children’s Access to Your Phone
Your Sprint PCS Phone is not a toy. Children should not be
allowed to play with it because they could hurt themselves
and others, damage the phone or make calls that increase
your phone bill.
Note:
Never transport or
store flammable gas,
liquid or explosives in
the compartment of
your vehicle that
contains your phone
or accessories.
The guidelines listed below help you get the most out of your
battery’s performance.
䊳
Use only Sprint PCS-approved batteries and desktop
chargers. These chargers are designed to maximize
battery life. Using other batteries or chargers voids your
warranty and may cause damage.
䊳
In order to avoid damage, charge the battery only in
temperatures that range from 32º F to 113º F
(0º C to 45º C).
䊳
Don’t use the battery charger in direct sunlight or in high
humidity areas, such as the bathroom.
䊳
Never dispose of the battery by incineration.
䊳
Keep the metal contacts on top of the battery clean.
䊳
Don’t attempt to disassemble or short-circuit the battery.
䊳
The battery may need recharging if it has not been used
for a long period of time.
䊳
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of
times before it needs replacing.
䊳
Don’t store the battery in high temperature areas for long
periods of time. It’s best to follow these storage rules:
Less than one month:
-4º F to 140º F (-20º C to 60º C)
More than one month:
-4º F to 113º F (-20º C to 45º C)
Disposal of Lithium Ion (LiIon) Batteries
For safe disposal options of your LiIon batteries, contact
your nearest Sprint PCS-authorized service center.
Special note: Be sure to dispose of your battery properly. In
some areas, the disposal of batteries in household or
business trash may be prohibited.
Acknowledging Special Precautions
and the FCC Notice
FCC Notice
The phone may cause TV or radio interference if used in
close proximity to receiving equipment. The FCC can
require you to stop using the phone if such interference
cannot be eliminated.
Vehicles using liquefied petroleum gas (such as propane or
butane) must comply with the National Fire Protection
Standard (NFPA-58). For a copy of this standard, contact the
National Fire Protection Association, One Batterymarch
Park, Quincy, MA 02269, Attn: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this
equipment. Only use approved batteries, antennas and
chargers. The use of any unauthorized accessories may be
dangerous and voids the phone warranty if said accessories
cause damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending or sitting on it.
Note:
For safety, do not
handle a
damaged or
leaking LiIon
battery.
To maintain compliance with FCC RF exposure guidelines,
if you wear a handset on your body, use the Sprint PCS
supplied or approved carrying case, holster or other bodyworn accessory. If you do not use a body-worn accessory,
ensure the antenna is at least one inch (2.5 centimeters)
from your body when transmitting. Use of non-Sprint PCS
approved accessories may violate FCC RF exposure
guidelines.
For more information about RF exposure, please visit the
FCC website at www.fcc.gov.
Specific Absorption Rate (SAR) for Wireless
Phones
The SAR is a value that corresponds to the relative amount
of RF energy absorbed in the head of a user of a wireless
handset.
The SAR value of a phone is the result of an extensive
testing, measuring and calculation process. It does not
represent how much RF the phone emits. All phone models
are tested at their highest value in strict laboratory settings.
But when in operation, the SAR of a phone can be
substantially less that the level reported to the FCC. This is
because of a variety of factors including its proximity to a
base station antenna, phone design and other factors. What
is important to remember is that each phone meets strict
federal guidelines. Variations in SARs do not represent a
variation in safety.
The highest reported SAR values of the TP5200 are:
This phone meets the FCC Radio Frequency Emission
Guidelines. FCC ID number: BEJDB520. More information
on the phone's SAR can be found from the following FCC
website: http://www.fcc.gov/oet/fccid.
Owner's Record
The model number, regulatory number and serial number
are located on a nameplate inside the battery compartment.
Record the serial number in the space provided below. This
will be helpful if you need to contact us about your phone in
the future.
Model: Sprint PCS Phone™ by LG (TP5200)
Serial No.:
Performance
and Safety
16
All phones must meet the federal standard, which
incorporates a substantial margin of safety. As stated above,
variations in SAR values between different model phones do
not mean variations in safety. SAR values at or below the
federal standard of 1.6 W/kg are considered safe for use by
the public.
CDMA Technology is licensed by QUALCOMM Incorporated
under one or more of the following Patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
17
Terms and Conditions &
Warranty Information
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
T9 Text Input is licensed by Tegic Communications and is
covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat.
6,011,554 and other patents pending.
In This Section
䊳
Terms and Conditions of Service
䊳
Manufacturer’s Warranty
his section contains the Terms and Conditions of Services and the
Thanks for choosing to connect with Sprint PCS. These
terms and conditions are part of your agreement with
Sprint PCS for Sprint Personal Communication Services.
For the most current version of the terms and conditions,
please visit our website at www.sprintpcs.com or call
Sprint PCS Customer Care at 1-888-211-4PCS, because the
terms and conditions included with your Sprint PCS
Phone™ may not the most current version. If you activated
Sprint PCS Services before the effective date of these terms
and conditions, these terms and conditions replace and
supersede any previous terms and conditions.
If you have questions about your Sprint PCS Services, call
Sprint PCS Customer Care at 1-888-211-4PCS (4727) or
visit our Web site at www.sprintpcs.com.
Agreement
Your agreement ("Agreement") with Sprint Spectrum L.P.
and any of its affiliates doing business as Sprint PCS
providing Sprint Personal Communications Services
("Services") to you is made up of these Terms and Conditions
of Service ("Terms") and the Service Plan that we agree to
provide you. Your "Service Plan" is described in our
marketing materials, and includes the rates and features we
set for that Service Plan. We use the words "we," "us," "our"
or "Sprint PCS" to refer to Sprint Spectrum L.P. and its
affiliates doing business as Sprint PCS in these Terms. When
you activate Services or attempt to use our Services
(including, without limitation, attempting to place a call on
the Sprint PCS Network or off the Sprint PCS Network when
roaming, including "911" or similar calls), you accept the
Agreement.
Provision of Service
Your purchase of Sprint PCS phones or other equipment
does not mean that we must provide Services to you. We may
decide not to provide Services to you for any lawful reason.
We may request that you provide us with any information we
reasonably require to determine whether you qualify for
Services. Services in some areas are managed and provided
under contract with Sprint PCS by independent affiliates
with access to the Sprint PCS Network. Some Services may
not be available or may operate differently in certain
affiliate markets.
Credit Verification
You must have and keep satisfactory credit to receive and
continue to receive Services. We will verify your credit before
agreeing to provide Services to you and we may verify your
credit at any time while we provide Services to you. Credit
verification may include a review of credit reports that we
receive from commercially available credit bureaus. We
may require a guarantee of payment by an individual or
entity approved by us. If at any time we determine, in our
sole discretion, that payment for Services may not be made
when due, we may suspend Services to your phone and
require that you provide payment on account or a guarantee
of payment before we resume Services to your phone.
Changes to Agreement
We may change this Agreement at any time (but see Service
Plan). Any changes to the Terms are effective when we
publish the revised terms. If you use our Services or make
any payment to us on or after the effective date of the
changes, you accept the changes. If you do not accept the
changes, you may terminate Services (but see Termination
and Changing Service Plans). For purposes of the
Agreement, "use" includes keeping the right to access the
Sprint PCS Network by not terminating Services. You may
not modify the Agreement except for your Service Plan (see
Termination and Changing Service Plans).
You may be eligible for a fixed length Service Plan ("Term
Service Plan") or for a month-to-month Service Plan
("Non-Term Service Plan"). We determine the Service Plan
for which you qualify. We may offer non-identical Service
Plans to different individuals or entities. Services and
coverage under some Service Plans may be more limited
than available under other Service Plans. Your Service Plan
sets out the charges for Services and is your Service Plan
until that Service Plan is changed, you switch to a different
Service Plan, or your Services terminate. Your Service Plan
may require that you make a deposit, prepayment, or a
series of deposits or prepayments, or be subject to an account
spending limit, before Services are activated or maintained.
Changing Service Plans
If you are on a Non-Term Service Plan, you may change to a
different Service Plan for which you qualify. Any change is
effective at the start of your next full invoicing cycle unless
otherwise specified by us at the time that you place your
change order. If you change or add a different Service Plan
or service feature and the change is effective prior to the start
of your next full invoicing cycle, you will be invoiced a
prorated amount. We may require a service charge for
implementing any change directed by you as well as the
Service Plan or optional service features you select. If you
are on a Term Service Plan, your ability to change to
another Service Plan may be limited and we may require
you to pay a termination fee as set out in your Service Plan.
unlawful, fraudulent or abusive purpose. By requesting
Services, you agree that you will not use Services and
equipment in any unlawful, fraudulent or abusive manner.
You may not resell or lease Services or equipment to anyone.
Services are available within the operating range of the
Sprint PCS Network. Coverage and quality of Services may
be affected by conditions within or beyond our control,
including atmospheric, geographic, or topographic
conditions. We do not guarantee that there will be no
interruptions or delays in Services. Your Sprint PCS
Phone™ will not accept the services of any wireless provider
other than Sprint PCS (but see Roaming).
Number
We assign a phone number ("Number") to the phone or
other equipment used by you on the Sprint PCS Network. We
may change the Number without compensation by giving
you prior notice. You do not own the Number. You may not
modify the Number we program into any phone or other
equipment.
Phone Activation Fee
You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us
switch a Number to a different phone, we activate a different
phone on your existing account or your Service Plan says so.
Details on any applicable phone activation fee are set out in
your Service Plan or can be obtained by calling Sprint PCS
Customer Care.
Terms and
Conditions/
Warranty
17
Use of Services and Equipment; Availability
You must be at least 18 years old to subscribe to our Services.
We may require you to provide proof of your age and
identity. If you are under 18 years old you may be eligible for
certain Services that have Account Spending Limits if a
person 18 years or older is also named as a subscriber on the
Account. Services and equipment may not be used for any
For most forms of wireless Service, your usage will be
charged from the time you first initiate contact between
your phone or other wireless device and the network until
the network connection is broken, whether or not you are
successful in connecting with the service with which you
seek to connect, even if the connection is later broken or
dropped. An exception is that you are not charged for voice
calls that are not completed. You are charged for completed
calls to your Number from the time shortly before the phone
starts ringing until the call is terminated by either party. You
will be charged peak rates for the entire duration of calls
initiated during the peak time periods applicable to your
Service. You will be charged off-peak rates for the entire
duration of calls initiated during the off-peak time periods
applicable to your Service. In addition to these usage
charges, you may be charged for recurring monthly service
charges, applicable local and long-distance toll charges,
other usage charges, connection fees, roaming charges,
directory assistance, call completion charges, optional
features you select at an extra cost, and taxes and other
regulatory related charges. Charges for most Services are
incurred in one-minute increments, with partial minutes of
use rounded up to the next highest minute. You must pay, by
each invoice due date, all charges for Services provided to
the Number for each phone or other equipment that our
records show you activated, no matter who actually uses or
has possession of the phone or other equipment at the time
Services are provided.
Voice Command
Sprint PCS Voice CommandSMis an optional service that
allows you to place calls by using speech recognition
technology. Calls to 911 or similar emergency numbers
cannot be placed through the Voice Command feature.
Airtime and applicable long distance charges for a call
completed from your Number using the Voice Command
feature begin when you press or activate the TALK or similar
keys and end when your call is terminated by hitting the
END key or by returning to the Voice Command platform. If
you initiate and complete another call without leaving the
Voice Command platform, a separate charge for that call
will begin from the time the previous call was terminated.
Airtime and applicable long distance charges will be applied
to the entire length of a completed call initiated from Voice
Command. Using Directory Assistance to input names into
your Voice Command address book will incur additional
charges. Details on charges for the Voice Command feature
can be found in the marketing materials for this feature, by
visiting www.sprintpcs.com or by calling Sprint PCS
Customer Care.
Invoicing
Invoicing cycles are approximately 30 days in length.
Invoicing cycles and dates may change from time to time.
Except as otherwise provided in your Service Plan, monthly
recurring charges (MRCs) are invoiced one invoicing cycle
in advance. Charges for Services are usually invoiced as
soon as possible after the charges accrue. We may, however,
invoice you for usage and charges occurring before the
invoicing cycle being invoiced, if they were not previously
invoiced. If you are invoiced for usage incurred during a
prior invoicing cycle, those minutes will be applied to your
Service Plan minutes for the current invoicing cycle.
However, if you change your Service Plan between the time
the usage was incurred and the beginning of the current
invoicing cycle, those minutes from the prior invoicing
cycle will be charged at the rate per minute for usage over
included minutes provided in the Service Plan in effect at
the time the usage was incurred.
If you have authorized payment for Services or equipment
by credit card or by debiting a bank account, no additional
notice or consent is required before we invoice the credit
card or debit the bank account for all amounts due to us or
billed by us on behalf of a third party. You must promptly
notify us of any change in your invoicing address or of the
credit card or bank account used for payment. We reserve
the right to require payment by money order, cashier’s check
or other secured form of payment. If we take action to
receive payment beyond invoicing you for charges for
Services or equipment, you must pay our costs and expenses
of collection, including attorneys’ fees and expenses, the
fees of any collection agency and court costs. If we act as an
invoicing agent for a third-party service provider, payments
received are first applied to amounts due and owing to us
and any remaining amounts are applied to sums due and
owing to the third-party service provider. We may charge an
additional fee for any check or other negotiable instrument
endorsed by you and returned unpaid by a financial
institution for any reason. You may be charged fees for
certain methods of payment.
Late Payment Charges
Payment is past due if we do not receive it by the due date
shown on your invoice. Any payment for Services and
equipment not made when due accrues late charges until
paid at the rate of 1.5% per month or at the highest rate
allowed by law. Late charges are prorated daily for each day
that payment is past due, but are not compounded monthly.
Acceptance of late or partial payments (even if marked "paid
in full") does not waive our right to collect all amounts that
you owe us.
Disputed Charges
You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or
you have accepted the invoice. You may notify us of any
dispute by notifying Sprint PCS Customer Care. Calls to our
sales or general business offices are not notice of a dispute. If
disputed invoice procedures are described on the invoice,
you must follow them.
Termination. Non-Term Service Plan.
If you are on a Non-Term Service Plan you may terminate
Services at any time by giving us notice. Subject to the terms
of this Agreement, we may terminate Services at any time,
with or without notice. We may deactivate any Number
before you receive notice of termination without liability to
you. Termination by either of us may be with or without
cause.
Termination. Term Service Plan.
If you are on a Term Service Plan (1) your ability to
terminate Services before the end of the term is limited,
(2) your ability to change to another Service Plan before the
end of the term may be limited, and may result in a
termination or activation fee, (3) you may be required to
pay a termination fee, (4) we may not terminate Services
without cause before the end of the term and (5) if we
terminate Services for cause before the end of the term, you
may be required to pay a termination fee. No termination
fee is charged if you terminate a Term Service Plan within
14 days of activation of your Sprint PCS Phone. During the
term we must give each other notice to terminate Services. At
and after the expiration of the term, you may terminate
Services at any time by giving us notice and we may, subject
to this Agreement, terminate Services at any time, with or
without notice.
Regardless of whether you have a Non-Term or a Term
Service Plan, we may terminate or suspend Services to you
without liability (1) if you breach any provision of this
Agreement (including if you fail to pay any charges for
Services), or (2) if you fail to pay any charges due us for
equipment or otherwise. If you promptly cure the breach, we
may, but are not obligated to, reactivate Services to you. You
must pay all charges for (a) Services provided before
termination of a Number and (b) equipment, regardless of
who terminates Services. If Services are terminated before
the end of your current invoicing cycle, (i) the monthly
recurring charge is not prorated to the date of termination,
and (ii) you will not receive a credit or refund for any
unused minutes in your Service Plan.
Account Spending Limit
If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account
Spending Limit before we start Services to your Number, or
as reasonably practicable after the limit is imposed. If we
require a deposit for you to establish or keep Services on an
Account Spending Limit basis, we will hold the deposit as
partial guarantee of payment for Services (see Deposits).
Charges for Services accrue against your Account Spending
Limit as they are incurred. We may charge an initial ASL
start up fee. We may charge a monthly ASL service fee, in
addition to your recurring monthly service charge. We may
suspend Services to your Number without prior notice to you
when your account balance reaches your Account Spending
Limit. Services are restored when you have paid any past due
balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit.
We may change this minimum amount at any time upon
notice to you. You may pay any past due balance and the
minimum amount by any method authorized by
Sprint PCS. Call Sprint PCS Customer Care for information
about authorized methods of making these payments. We
may charge you a fee for calls that involve our live customer
care services. If we provide Services to you on an Account
Spending Limit basis, Services and coverage may be limited
in certain ways. You must pay all charges for Services even if
they exceed the amount of your Account Spending Limit.
Deposits
If we require a deposit for you to establish or keep Services,
we will hold the deposit as partial guarantee of payment for
Services. We may change the deposit amount at any time to
reflect revised estimated monthly charges based upon your
usage. A deposit may not be used to pay any invoice (unless
it is used to pay a final invoice) or delay payment. The
deposit amount, the length of time we hold the deposit and
changes to the deposit amount are determined based on
your credit and payment history. The rate of interest on the
deposit is subject to change. We may mix deposits with our
other funds. If Services are terminated for any reason, we
may, without notice to you, apply your deposit toward
payment of outstanding charges and return any excess to
you at your last known address within 75 days after
termination of Services. If the U.S. Postal Service cannot
deliver the money to you and returns it to us, we will hold it
for you for one year from the date of return and, during that
period, we may charge a monthly servicing fee against the
deposit balance. Any money held during this one-year
period will not accrue interest for your benefit. You forfeit
any portion of the money left after the one-year period.
Wireless Web Services are part of the Services that can be
obtained through Sprint PCS. Wireless Web Services may not
be immediately available in some Sprint PCS affiliate
markets. Use of Wireless Web Services requires a wireless
data compatible phone or certain other equipment (or
both) and is subject to any memory, storage or other
limitation in the phone or other equipment. The Caller ID
blocking feature is not available when using Wireless Web
Services. For data calls (including Wireless Web and Voice
Portal calls) that are attempted, but not completed, you are
charged for the time during which the network attempts to
connect the call. You are charged for time spent connected
to the Wireless Web or Voice Portal, including time spent
browsing on the Internet or Voice Portal and reviewing or
scrolling through Internet information on-line while still
connected to the Sprint PCS Network. Not all Internet sites
can be accessed and you may receive an error message if you
attempt to access a site that cannot be accessed through
Wireless Web Services. You are also charged for Wireless Web
connections to review your Sprint PCS account information.
Wireless Web Services and Voice Portal data calls may not be
available when you are roaming off the Sprint PCS Network.
Wireless Web Services are not available to you if you are on a
Sprint PCS Prepaid Service Plan. If you receive Services on
an Account Spending Limit basis, you may be limited in the
Wireless Web and Voice Portal Services available to you. Call
Sprint PCS Customer Care or visit our website at
www.sprintpcs.com for availability and equipment
compatibility information. Specific additional information
about Wireless Web Services and Voice Portal Services,
including pricing, included minutes and combining with
other Service Plans, is available in our standard sales
collateral for Sprint PCS Wireless Web Services and Voice
Portal Services or at www.sprintpcs.com. Sprint PCS is not a
publisher of third party content that can be accessed
through Wireless Web Services or Voice Portal Services.
Sprint PCS is not responsible for any opinions, advice,
statements, services or other information is provided by
third parties and accessible through Wireless Web Services
or Voice Portal Services. Neither Sprint PCS nor its vendors
or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through the
Wireless Web Services or Voice Portal Services. You are
responsible for evaluating such content.
Taxes and Other Regulatory Related Charges
We invoice you for taxes, fees and other charges levied by
federal, state or local authorities, or foreign government on
Services. We also assess charges associated with regulatory
mandates and obligations, such as Universal Service and
Enhanced 911 service. If you claim any tax exemption, you
must provide us with a valid tax-exempt document. Any tax
exemption applies only from the date we receive a valid taxexempt document.
Roaming
Calls made outside of your Home Service Area and outside of
the Sprint PCS Network are "roaming" calls. Your
Sprint PCS phone is specifically designed and engineered to
work only on the Sprint PCS Network. It works on another
CDMA PCS provider’s system only when a roaming
agreement is in place between Sprint PCS and the other
provider. If your Sprint PCS Phone is a dual-mode phone, it
works on both a CDMA PCS provider’s system (in addition to
the Sprint PCS Network) and a wireless analog
telecommunications provider’s system only when roaming
agreements are in place between Sprint PCS and the other
providers. If we do not have a roaming agreement in place,
you may be able to place roaming calls "manually" by
using a valid credit card. If there is a gap or other
interruption of coverage within a Sprint PCS coverage area
that prevents connection with the Sprint PCS network and
your dual-mode phone is set to roam automatically when
outside Sprint PCS coverage, you may incur roaming fees
within a Sprint PCS coverage area. Certain features are not
available when roaming. Roaming rates may be different
from and higher than the rates you pay for calls within your
Sprint PCS Home Service Area and on the Sprint PCS
Network. Roaming charges are invoiced according to the
practices of the roaming service provider. When roaming,
you are subject to the limitation of liability provisions and
other applicable rules imposed by the roaming service
provider.
Interruption of Service
We may give credit for a continuous interruption of Services
for more than 24 hours on a case-by-case basis.
Interruptions caused by your negligent or willful actions, or
by failure of equipment or service not provided by us, or by
causes beyond our reasonable control, do not qualify for
credit. We may provide you with an airtime credit of one
minute for a call that is disconnected because of
transmission limitations caused by atmospheric,
geographic or topographic conditions and that you redial
within one minute of disconnection. You must notify us
within 24 hours of the disconnection to request credit.
Phones and Other Equipment
Phones and other equipment may be purchased and
returned as provided in the purchase documents. We are not
the manufacturer of the phones or other equipment. The
only warranties on the phones or other equipment are any
limited warranties extended by the manufacturers. We have
no liability in connection with the phones and other
equipment or for the manufacturers’ acts or omissions.
Lost or Stolen Equipment
If your phone or other equipment is lost or stolen, you must
notify us by calling Sprint PCS Customer Care. You are
responsible for all charges for Services provided to the
Number for the lost or stolen equipment before you notify us
of the loss or theft. We will deactivate Services to the Number
upon notification to us of any loss or theft. You may be
required to provide evidence of the loss or theft (for example,
a police report or sworn statement). If the equipment is later
found, we may require that you exchange it for another
phone or other equipment before we reactivate Services (if
we do reactivate Services), as well as require you to pay a
reactivation fee. We will deactivate Services to any Number
without prior notice to you if we suspect any unlawful or
fraudulent use of the Number. You agree to cooperate
reasonably with us in investigating suspected unlawful or
fraudulent use.
Caller ID
If you do not want people you call to get the Number
assigned to your phone, you must call Sprint PCS
Customer Care for information about automatic Caller ID
blocking. The Number assigned to your phone can be
blocked on a per-call basis by dialing *67 + Destination
Number + OK, but Caller ID delivery resumes on the next
call you make. Caller ID display on incoming calls to
your Number depends on receiving the information from
the calling party.
TTY Access
A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf
or hard of hearing, or who have speech or language
disabilities, to communicate by telephone. It is not possible
to use your phone with a TTY.
We will not complete calls from your Number to 900, 976
and similar numbers for pay-per-call services.
International Calling
You may be limited in the international destinations that
you can call with Services. You should contact Sprint PCS
Customer Care for information about international
destinations that you cannot call.
Limitation of Liability
Except as otherwise provided in this section, our sole
liability to you for any loss or damage arising out of
providing or failing to provide Services (including mistakes,
omissions, interruptions, delays, errors, or defects) does not
exceed (1) in cases related to a specific piece of equipment,
the prorated MRC for Services to the piece of equipment
during the affected period, or (2) in cases not related to a
specific piece of equipment, the prorated MRCs for Services
to you during the affected period. Neither we nor our
vendors, suppliers or licensors are liable for any damage
arising out of or in connection with:
f) the use of Sprint PCS Wireless Web Services, including the
accuracy or reliability of any information obtained from the
Internet using Sprint PCS Wireless Web Services or from
Voice Portal Services, or Internet services, content or
applications not supported by Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency
services or identification of the Number, address or name
associated with any person accessing or attempting to access
emergency services from your phone;
i) the installation or repair of any products or equipment by
parties who are not our authorized employees or agents;
j) events due to factors beyond our control, including acts of
God (including, without limitation, weather-related
phenomena, fire or earthquake), war, riot, strike, or orders
of governmental authority;
k) any act or omission of any third party or independent
contractor that offers products or services in conjunction
with or through the Services, or
l) your negligent or intentional act or omission.
Terms and
Conditions/
Warranty
17
a) any act or omission of any telecommunications service or
other service provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions
caused by equipment or facilities failure or shortages,
transmission limitations or system capacity limitations;
e) traffic or other accidents, or any health-related claims
allegedly arising from the use of Services, phones,
equipment or accessories used in connection with the
Services;
UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT
OF OR IN CONNECTION WITH PROVIDING OR FAILING TO
PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT
USED IN CONNECTION WITH THE SERVICES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS,
LOSS OF BUSINESS, OR COST OF REPLACEMENT
PRODUCTS AND SERVICES. THIS SECTION SURVIVES
TERMINATION OF THIS AGREEMENT.
You indemnify and defend us, our partners, directors,
officers, employees and agents from and against any claim,
action, damage, liability and expense arising out of or in
connection with: (1) your acts or omissions that occur in
connection with your use of the Services or equipment used
in connection with the Services, and (2) any
communications you make or receive using the Services.
This indemnification extends to and includes any attorney’s
fees and costs incurred by us arising from any actions or
claims to which this indemnification applies, or from the
contesting of the applicability of this provision. This section
survives termination of this Agreement.
ARBITRATION OF DISPUTES
ANY CLAIM, CONTROVERSY OR DISPUTE, WHETHER
SOUNDING IN CONTRACT, STATUTE, OR TORT,
INCLUDING FRAUD, MISREPRESENTATION, OR ANY
OTHER LEGAL THEORY, RELATED DIRECTLY OR
INDIRECTLY TO THE SERVICES, WHETHER BETWEEN
THE COMPANY AND THE CUSTOMER OR BETWEEN THE
COMPANY OR THE CUSTOMER, ON THE ONE HAND, AND
EMPLOYEES, AGENTS OR AFFILIATED BUSINESSES OF
THE OTHER PARTY, ON THE OTHER HAND, SHALL BE
RESOLVED BY ARBITRATION AS PRESCRIBED IN THIS
SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE
LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM
IS SUBJECT TO ARBITRATION.
A single arbitrator engaged in the practice of law will
conduct the arbitration under the rules of the American
Arbitration Association. The arbitrator will be selected in
accordance with AAA procedures from a list of qualified
people maintained by the AAA. All expedited procedures
prescribed by the AAA rules will apply, and each party will
bear their own costs and attorney’s fees.
No discovery will be permitted, except that the parties will
exchange, thirty days prior to the hearing on their
dispute, all documents to be submitted to the arbitrator,
including any reports or summaries, and a list of the
names and addresses of those persons to be called to
testify. Following exchange of this information, the parties
may agree to waive a hearing.
The arbitrator will have authority only to award
compensatory damages and will not have authority to
award punitive damages, lost profits, or other noncompensatory damages. The arbitrator’s decision and
award will be final and binding, and judgment on the
award rendered by the arbitrator may be entered in any
court with jurisdiction. The arbitrator’s decision must not
contain findings of fact or conclusions of law.
If any party files a judicial or administrative action
asserting a claim that is subject to arbitration and
another party successfully stays such action or compels
arbitration, the party filing that action must pay the other
party’s costs and expenses incurred in seeking such stay or
compelling arbitration, including attorney’s fees.
Notices
You may get our current address for written notice by calling
Sprint PCS Customer Care. Written notice to you is sent to
your last known address in our invoicing records. Written
notice is deemed delivered 3 days after deposit in the U.S.
mail, postage prepaid, and properly addressed. Unless
required by this Agreement or Applicable Laws, (1) you may
notify us by calling Sprint PCS Customer Care, and (2) we
may notify you by leaving a message for you on your
Sprint PCS Phone, answering machine or with your
answering service. Notice addresses may be changed by
giving notice as provided in this section.
This Agreement is governed by and must be construed under
federal law and the laws of the State of Kansas, without
regard to choice of law principles. You agree to submit
yourself to the personal jurisdiction of the courts in the State
of Kansas.
General
If either of us does not enforce any right or remedy available
under this Agreement, that failure is not a waiver of the right
or remedy for any other breach or failure by the other party.
Our waiver of any requirement in any one instance is not a
general waiver of that requirement and does not amend this
Agreement. If any part of this Agreement is held invalid or
unenforceable, that part is interpreted consistent with
Applicable Laws as nearly as possible to reflect the original
intentions of the parties and the rest of this Agreement
remains in full force and effect. Section headings are for
descriptive purposes only and are not used to interpret this
Agreement. You may not assign this Agreement to any other
person or entity without our prior written approval. This
Agreement (including any referenced documents and
attachments) makes up the entire agreement between you
and us and replaces all prior written or spoken agreements,
representations, promises or understandings between you
and us. The provisions of this Agreement that are
contemplated to be enforceable after the termination of the
Agreement survive termination of this Agreement. This
Agreement is subject to any applicable federal and state law
(collectively, “Applicable Laws”). If there is a conflict, the
Service Plan (including any Term Service Plan) controls
over the Terms.
generally applicable and apply only to customers
whose Service Plans include these terms:
The following provisions are not
If you are making or receiving calls outside you Home
Service Area but on the Sprint PCS Network, you may be
charged for Services at a “travel” rate for both outgoing and
incoming traveling calls. Long distance charges may not be
included in the travel rate. Traveling charges do not apply if
you subscribe to a Home Rate USA plan or to both Toll-Free
USA and Home Rate USA. (See Home Rate USA and Toll-Free
USA for more information.) You do not have to register your
Number when traveling outside your Home Service Area.
Home Rate USA
This service lets you make or receive calls from anywhere on
the Sprint PCS Network at your Home Service Area airtime
rates.
Toll-Free USA
This service lets you call from anywhere on the Sprint PCS
Network to anywhere in the United States, Puerto Rico and
the U.S. Virgin Islands and be charged at your Home Service
Area airtime rates, with no additional long distance charges.
If you have Home Rate USA but do not have Toll-Free USA,
and if you make a long distance call outside of your defined
local calling area, you are invoiced for the long distance
charges.
SPRINT SPECTRUM, L.P., (Sprint PCS) offers you a limited
warranty that the enclosed subscriber unit (Product),
including accessories in the product package, will be free
from defect in material or workmanship as follows:
1. SUBSCRIBER UNIT
A. SPRINT PCS ONE (1) YEAR LIMITED WARRANTY.
For a period of one (1) year from the date of purchase,
Sprint PCS will, at its option, either pay the parts and labor
charges to any authorized Sprint PCS Phone
TM
service
facility to repair or replace a defective Product (with new or
rebuilt parts/replacements). After this one (1) year period,
you must pay all parts, shipping and labor charges.
B. REPAIRS: For a period equal to the remainder of the
original limited warranty period on an original Product or
for the 180 days after the date of repair/replacement,
whichever is longer, Sprint PCS will repair or replace (with
new or rebuilt replacements) defective parts or Product used
in the repair or replacement of the original Product under
this Limited Warranty.
Proof of purchase in the form of a bill of sale or receipted
invoice or warranty repair document which is evidence that
the Product is within the warranty period must be presented
to obtain warranty service. This limited warranty is not
transferable to any third party, including but not limited to
any subsequent purchaser or owner of the Products.
Transfer or resale of a Product will automatically terminate
warranty coverage with respect to the Products.
This limited warranty does not cover and is void with respect
to the following: (i) Products which have been improperly
installed, repaired, maintained or modified (including the
antenna); (ii) Products which have been subjected to
misuse (including Products used in conjunction with
hardware electrically or mechanically incompatible or used
with accessories not supplied by Sprint PCS), abuse,
accident, physical damage, abnormal operation, improper
handling and storage, neglect, exposure to fire, water or
excessive moisture or dampness or extreme changes in
climate or temperature; (iii) Products operated outside
published maximum ratings; (iv) cosmetic damage; (v)
Products on which warranty stickers or Product serial
numbers have been removed, altered, or rendered illegible;
(vi) customer instruction: (vii) cost of installation, removal
or reinstallation; (viii) signal reception problems (unless
caused by defect in material and workmanship): (ix)
damage the result of fire, flood, acts of God or other acts
which are not to the fault of Sprint PCS and which the
Product is not specified to tolerate, including damage
caused by mishandling and blown fuses; (x) consumables
(such as fuses); or (xi) any Products which have been
opened, repaired, modified or altered by anyone other than
Sprint PCS or a Sprint PCS authorized service center.
This warranty does not cover customer education,
instruction, installation, set up adjustments, or signal
reception problems.
This warranty is valid only in the United States.
USE WITH ACCESSORIES NOT SUPPLIED BY SPRINT PCS
OR OTHERWISE NOT EXPRESSLY AUTHORIZED BY
SPRINT PCS MAY BE DANGEROUS.
SPRINT PCS SPECIFICALLY DISCLAIMS LIABILITY, AND
SHALL HAVE NO OBLIGATION TO PROVIDE TO BUYER ANY
OTHER REMEDY, FOR ANY AND ALL DIRECT, INDIRECT,
SPECIAL, GENERAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF
PROFITS, LOSS OF SALES, LOSS OF USE OF THE
PRODUCT, OR ANTICIPATED PROFITS ARISING OUT OF
USE OF OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE
MALFUNCTION OF A PRODUCT), DAMAGE DUE TO
IMPROPER OPERATION OR MAINTENANCE,
INSTALLATION, CONNECTION TO IMPROPER VOLTAGE
SUPPLY, OR ATTEMPTED REPAIR OF THE PRODUCT BY
ANYONE OTHER THAN A FACILITY AUTHORIZED BY
SPRINT PCS. THIS WARRANTY DOES NOT COVER
PRODUCTS SOLD AS IS OR WITH ALL FAULTS, OR
CONSUMABLES, (SUCH AS FUSES). THIS WARRANTY DOES
NOT APPLY WHEN THE MALFUNCTION RESULTS FROM
USE OF THE PRODUCT IN CONJUNCTION WITH
ACCESSORIES, PRODUCTS OR ANCILLARY OR
PERIPHERAL EQUIPMENT NOT SUPPLIED BY OR
EXPRESSLY AUTHORIZED FOR USE BY SPRINT PCS, AND
WHERE IT IS DETERMINED BY SPRINT PCS THAT THERE
IS NO FAULT WITH THE PRODUCT ITSELF.
REPAIR OR REPLACEMENT, AS PROVIDED BY THE
WARRANTY, IS YOUR SOLE AND EXCLUSIVE REMEDY FOR
BREACH OF THE LIMITED WARRANTY. TO THE EXTENT
PERMITTED BY APPLICABLE LAW, SPRINT PCS MAKES NO
OTHER WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, WITH RESPECT TO THE PRODUCTS FOR A
PARTICULAR PURPOSE OR AGAINST INFRINGEMENT
WITHIN THE TIME PERIOD SPECIFIED IN THE LIMITED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THIS WARRANTY.
Some States do not allow the exclusion or limitation of
incidental or consequential damages, or allow limitations
on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and
you may also have other rights which vary from State to
State.
For other Warranty Service Information, please call
SPRINT PCS CUSTOMER CARE at 1-888-715-4590.