Sprint PCS®
The clear alternative to cellular.SM
© 2000 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Web and the diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks areproperty of their respective owners.
Printed in the U.S.A.
Table of Contents
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . .11 1. Sprint PCS Service Basics . . . . . . . . . . . . . . . . . . . . . .13
Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Setting up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Understanding Differences Between Phone and Personal Information Management Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Understanding this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
2. Getting to Know Your Sprint PCS PhoneTM . . . . . . . .25
Front View of Phone — Flip Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Front View of Phone — Flip Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Understanding the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Entering Information in Phone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Entering Information in PIM Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Turning Your PIM System On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
3. Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . .45
Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . . . . . .48
4. Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Correcting Dialing Mistakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Dialing from an Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Using Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Adding a Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Using One-Touch/Two-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
5. Adjusting Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Changing Audio Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Changing Ringer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Changing Tone Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
6. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . .67
Viewing the Call History List (Incoming and Outgoing) . . . . . . . . . . . . . . . . .68
Making a Call from the Call History List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Changing a Phone Number in the Call History List . . . . . . . . . . . . . . . . . . . .72
Viewing Call Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Saving a Phone Number from the Call History List . . . . . . . . . . . . . . . . . . . . .75
Adding a Speed Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
7. Using Sprint PCS Service Features . . . . . . . . . . . . . |
.79 |
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Using Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
8. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . .85
Setting up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. .86 |
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. .86 |
Knowing When You have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.88 |
Knowing When You have Sprint PCS Wireless Web and |
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Numeric Page Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.88 |
Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.89 |
Adding/Editing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.94 |
Erasing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.98 |
Erasing All Pager and Text Messages — Phone Mode . . . . . . . . . . . . . . . . . |
.99 |
Erasing All Pager and Text Messages — PIM Mode . . . . . . . . . . . . . . . . . . . |
.99 |
Using a Phone Other than Your Sprint PCS Phone |
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to Access Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
100 |
9. Using Your Internal Phone Book . . . . . . . . . . . . . . . .101
Viewing Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Adding a Voice Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Making Phone Numbers Secret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Finding and Retrieving Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Adding Alternate Phone Numbers to a Phone Book Entry . . . . . . . . . . . . . . .108
Erasing a Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Erasing a Phone Book Entry’s Phone Number . . . . . . . . . . . . . . . . . . . . . . .111
Erasing All Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
4 |
Learning the basis |
Listening to a Voice Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Erasing a Voice Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Setting an Alarm to Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Receiving Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Changing Stored Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Changing a Stored Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Storing Special Numbers in the Phone Book . . . . . . . . . . . . . . . . . . . . . . . .120
Dialing from a Speed Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Dialing Using Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Changing a Speed Dial for a Phone Book Entry . . . . . . . . . . . . . . . . . . . . . .122
Changing the Ringer for a Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . .123
Adding a Prefix for a Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
10. Changing Your Phone’s Display . . . . . . . . . . . . . . . .127
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Changing Your Standby Mode Display Banner . . . . . . . . . . . . . . . . . . . . . . .129
Changing Your Phone’s Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
11. Setting Your Phone’s Security . . . . . . . . . . . . . . . . .131
Using KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Locking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Unlocking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Restricting Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Changing Your Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
12. Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . .137
Selecting an Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Changing Your Phone’s Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Setting Sound Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Setting Display Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Setting Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Setting Up the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Setting Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Setting Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Setting General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Defining the Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Configuring the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
13. Managing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .167
Adding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Looking Up Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Finding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Changing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Editing Group Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
14. Using the Date Book . . . . . . . . . . . . . . . . . . . . . . . . .177
Adding Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Changing the Date Book View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Finding a Date Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Erasing a Date Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
15. Using the To Do List . . . . . . . . . . . . . . . . . . . . . . . . .189
Adding a Task to the To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Changing a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Completing a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Finding a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Viewing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Erasing a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
16. Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . .195
Performing Simple Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Working with Numbers Stored in Memory . . . . . . . . . . . . . . . . . . . . . . . . . .196
17. Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Adding or Changing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Finding a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Erasing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
18. Using Sketch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Creating a New Sketch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Naming or Renaming a Sketch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Adding Text to a Sketch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Drawing Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Drawing Rectangles or Squares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Erasing Parts of a Sketch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Zooming In and Out of a Sketch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Erasing a Sketch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
19. Using the World Clock . . . . . . . . . . . . . . . . . . . . . . |
.207 |
Viewing a Different City’s Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
20. Syncing to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . .209
Connecting to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Syncing to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
21. Experiencing the Sprint PCS Wireless Web . . . . . . .213
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Launching the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . .215
Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . .218
Going to a Wireless Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Going Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
The Browser Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
The Sprint PCS Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
22. Learning the Settings on Your Sprint PCS Phone . .237
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
Working within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
About the Menu Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
23. Selecting Your Accessories . . . . . . . . . . . . . . . . . . . .253
Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256
24. Knowing Performance and Safety Guidelines . . . . .257 |
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Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.258 |
Maintaining Safe Use and Access to Your Phone . . . . . . . . . . . . . . . . . . . . . . |
261 |
Caring for Your Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
265 |
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . |
267 |
25. Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Welcome to
Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the ground up for clearer calls, serving more than 300 major metropolitan areas.
We built our network to give you what we believe you really want from a wireless phone: clear sound, private conversations and time-saving features.
And Sprint Personal Communications Services® can do something even more far-reaching – simplify your life. Our advanced technology is designed to grow with your communications needs so that one day, you’ll be able to rely entirely on your Sprint PCS PhoneTM to stay connected.
This guide will introduce you to our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re probably anxious to start using your phone, we encourage you to immediately flip to Section One – Getting Started With Sprint PCS Service. This section provides all the information you need to quickly activate your phone, set up your voicemail and much more. It also contains information on how to contact Sprint PCS should you have questions about service, want to purchase additional products or services, or just check your account balance.
Thank you for choosing Sprint PCS.
Basic Functions |
11 |
1
Sprint PCS Service Basics
In This Section
Activating Your Phone
Setting up Your Voicemail
Getting Help
Receiving Automated Billing Information
Understanding Phone and Personal Information Management Mode
Understanding this User Guide
This section walks you through the step-by-step basics of setting up service to your Sprint PCS PhoneTM, including activating or unlocking your phone,
selecting your Sprint PCS Service Plan, receiving your new Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced features of your new phone.
1 -Ser PCS Sprint Basics vice
12 |
Basic Functions |
Getting Started with Sprint PCS Service |
13 |
Tip:
If you can’t recall your lock code, try using the last four digits of either your Social Security number or
Sprint PCS Phone Number or try 0000. If none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727).
Getting Started with
Sprint PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint PCS Center, your phone is probably already activated. All you need to do is unlock
your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1.Turn your phone on by pressing for approximately two seconds.
2.Enter your lock code. For security purposes, the code is not visible as you type.
Activating Your Phone
There are two ways to activate your phone. Follow these steps:
The fastest way is to call from your new Sprint PCS PhoneTM.
1.Fully charge your battery (see instructions on page 41).
2.Turn on your Sprint PCS Phone.
3.Press to reach a Sprint PCS Customer Advocate. You must be in a
Sprint PCS Service Area when making this call.
The other way is to call
Sprint PCS Customer Care from any phone other than your new Sprint PCS Phone (which isn’t yet activated).
Call us toll-free at 1-888-715-4588.
During this call you will be guided through the activation process. The call typically takes approximately 30 minutes, but could be longer during peak times. You can streamline the process by reviewing the Clear and Simple Facts brochure and pre-selecting your Sprint PCS Service Plan.
Note:
The activation
process varies in
certain Affiliate
areas.
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What you Should have Handy
When you Call:
Your new Sprint PCS Phone
The original packaging from your phone
Your Social Security number or Tax ID number
Your driver’s license number
Pen and paper to write down your new Sprint PCS Phone Number
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are automatically transferred to voicemail, even if your phone is off or in use. And don’t worry about missing important messages before setting up your
Sprint PCS voicemail box. Voicemail works with a generic greeting even without setup.
To set up your personal greeting:
1.Press and hold .
2.Follow the system prompts to create your passcode, record your greeting, record your name announcement and choose whether to activate One-Touch Message Access (a feature that lets you press one key to access messages and bypasses the need for you to enter your passcode).
For more information on accessing voicemail messages, see “Receiving Messages” on page 89.
Note:
The voicemail
setup process may
vary in certain Affili-
ate areas.
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Getting Help
In addition to the methods of getting help outlined in the following sections, you can also find information and interactive demos on your Sprint PCS Phone.
Visit our Web Site
Stop by www.sprintpcs.com to get up-to-date information on Sprint PCS. You can also:
Review coverage maps
Learn how to use voicemail
Access your customer account
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you 24 hours a day, seven days a week. You can reach Customer Care by three methods:
Dial 1-888-211-4PCS (4727) and press
.
or
from your activated Sprint PCS Phone while on the Sprint PCS Nationwide Network.
or
1.From the main menu, highlight Phone Book and press .
2.Highlight Services and press .
3.Press to select Customer Care.
4.Press to place the call.
Once you dial Sprint PCS Customer Care, you can access a number of helpful account services through our automated Customer Care line. By following the voice prompts, you’ll learn more about Sprint PCS Products and Services, get Sprint PCS coverage by ZIP code or request a copy of your invoice.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of services, including: residential, business and government listings; assistance with local or long-distance calls; movie listings; hotel, restaurant and shopping information and major local event
Tip:
If you need to
reach Customer Care
while you are off
the Sprint PCS
Network, dial
1-888-211-4PCS
(4727).
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19 |
information. There is a per call charge and you are billed for airtime.
Press .
or
1.From the main menu, highlight Phone Book and press .
2.Highlight Services and press .
3.Highlight Directory Assistance and press
.
4.Press to place the call.
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in placing collect calls or calls billed to a local telephone calling card or a third party.
Press .
For more information or to see the latest in products and services, visit us online at www.sprintpcs.com.
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Receiving Automated Billing Information
For your convenience, your phone gives you free access to billing information on your Sprint PCS Account. This information includes balance due, payment received, billing cycle and the amount of minutes used since your last billing cycle. Follow these steps to access this information:
1.Press .
2.Follow the voice prompts to receive the information you want.
or
1.From the main menu, highlight Phone Book and press .
2.Highlight Services and press .
3.Highlight Account Info and press .
4.Press to place the call.
Understanding Differences
Between Phone and Personal
Information Management Mode
Your Sprint PCS Phone contains two different modes that you can use.
When the flip is closed, the phone is in Phone mode. From this mode, you can make calls, manage your phone book, place or view calls logged in your call history, and set preferences.
When the flip is open, the phone is in Personal Information Management (PIM) mode. This mode includes all the same features as are available in Phone mode, plus extra features like Date Book,
To Do List, Memo Pad, and Sketch Pad. PIM mode helps you manage your time more effectively.
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Understanding this User Guide
This user guide introduces you to our technology and all the advantages of your new Sprint PCS Phone through easy-to-follow instructions.
Sections breakdown categories of information to progressively take you all the way from learning the basics to using the most advanced phone features.
Tips highlight special shortcuts and timely reminders to help you make the most of your new phone.
The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve designed this guide to be used in a building block format or in stand-alone sections. You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, you’ll be able to locate the specific section through color coded tabbing. Follow the instructions in that section and you’ll be ready to use your phone in no time.
2
Getting to Know
Your Sprint PCS PhoneTM
In This Section
Viewing the Display Screen
Navigating the Menus
Entering Information in Phone Mode
Entering Information in PIM Mode
Turning Your Phone ON and OFF
Turning PIM System ON and OFF
Using the Battery
Your Sprint PCS Phone is packed with features that can simplify your life and expand your ability to stay connected to the people and information that are
important to you. We know that you’re anxious to start using it, so this section will give you a quick introduction to your new phone. Easy-to-follow instructions will guide you through the basics of the most common features of your phone and you’ll be on your way to using it in no time.
Don’t forget the other chapters in this guide. They’re filled with information about the capabilities and benefits of your new Sprint PCS Phone. They include detailed step-by-step instructions to familiarize you with all the features, and how to customize your phone to meet your specific needs.
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Front View of Phone — Flip Closed
When your Sprint PCS Phone’s flip is closed, it looks like a regular phone with some special features. Please refer to the callouts and related text below to view descriptions of each special feature.
1.Stylus Pen: Use when the flip is open to navigate the menu system and enter data in Personal Information Management (PIM) mode. The stylus is located on the back of the phone. To remove it, slide it up and out of the slot it fits into.
2.Headset Jack: Use to plug in a headset.
3.Volume Control: Use to increase or decrease volume during a call when the flip is closed or modify the contrast of the phone when the flip is open.
4.Message Button: Press and hold to access your voicemail box and listen to your messages.
5.OK Key: Completes an entry, accepts and saves any information you enter into one of the applications, such as Phone Book, or selects a menu item.
6.Web Key: Press to launch the Sprint PCS Wireless Web Browser. For more information on the Sprint PCS Wireless Web, see “Experiencing the Sprint PCS Wireless Web” on page 213.
7.CLR Key: Use to correct mistakes. To erase one character at a time, press it once. To erase all characters, press and hold it until all the characters are erased. You may also use this key to go back one menu level.
8.Rocker Key: Use to navigate the menus on the display. For more information on using the rocker key, see page 31.
9.END/PWR Key: Use to end a call, return to the main menu or press and hold to turn the phone off.
10.Call Indicator Light: Notifies you of an incoming call when the light flashes red.
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Front View of Phone — Flip Open
When your Sprint PCS Phone’s flip is open, it offers you all kinds of data management tools and features. Please refer to the callouts and related text below to view descriptions of each special feature.
1.Touch Screen: Use to navigate and enter information in conjunction with the stylus pen by tapping menus and options. For more information on using the touch screen, see
page 32.
2.Information: Use to learn who to call or send the phone to if it has been lost. This screen also has important information about status when the phone is off.
3.Scroll Key: Use to scroll up and down in the main menu. Use
to scroll up and
down or left and right through a screen.
4.Main Menu: Contains all the applications available in PIM mode.
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Tip:
Display indicators let you know when you’re off the Sprint PCS Nationwide Network and whether you’re operating in digital mode.
Understanding the Display Screen
This list identifies some of the more common symbols you’ll see on your display screen.
shows your current signal strength. The
more lines you have, the stronger your signal.
means your phone cannot find a signal or it
is off and the flip is open.
tells you a call is in progress.
means your phone is in vibrate mode.
indicates you are “roaming” off the
Sprint PCS Nationwide Network.
indicates you have voicemail messages
waiting. Press and hold to hear your message.
indicates you have Sprint PCS Wireless
Web messages waiting. Scroll to Messages and press to see your message.
Keyguard lets you know the keyguard is on, which avoids accidental key presses. Scroll to Keyguard and press to activate keyguard. Press and hold
to turn keyguard off.
Navigating the Menus
Depending on whether the phone flip is open or closed, the method you use to navigate screens and enter information is different. To navigate when the flip is closed, use the rocker key. To navigate when the flip is open, use the touch screen or the rocker key.
Using the Rocker Key
When the flip on your phone is closed, you can use the rocker key to navigate through menus.
To move down through a menu, press the down arrow on the rocker key.
To move up through a menu, press the up arrow on the rocker key.
Use the left and right arrows to move from record to record.
To select the highlighted item, press .
Tip:
You can also use the rocker key to navigate the menu system when the phone’s flip is open.
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Using the Touch Screen
When the flip is open, you can use your stylus pen to select menus or enter text.
To select a menu, tap it.
To enter a new field, tap it to show the onscreen keyboard. Then tap the letters you want to add, and tap Done when you are done.
Using the Buttons on the Bottom of the PIM Screen
There are threee buttons that appear on most screens. These buttons can be used to navigate between applications, select menu options, or indicate that you are done with a screen.
They include:
Action: Tap to show the various menu options that you can perform from the current screen.
Go To: Tap to go to a different application or to go back to the Home screen that lists all applications.
Done: Tap to indicate you are done with a screen and that changes should be saved. The previously displayed screen or menu will appear.
Scrolling
Sometimes you may need to scroll up or down a screen while in PIM mode. To scroll within an application:
Tap the down and up arrows on the navigation icon to move up or down a screen. Tap the
side arrows to move between records.
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Entering Information in Phone Mode
Entering Names
To enter a name when the flip is closed, follow the steps outlined below:
1.Press the key labeled with the letter you want. Pressing a key repeatedly changes the letter or number in the flashing cursor position on the screen.
For instance, to enter the letter G, press
one time.
To enter the letter H, press a second time. If you accidentally pass the letter you want, keep pressing the key until it cycles back.
To move the cursor forward, press or wait two seconds. Placing an empty space after the last name automatically inserts a comma. You can add a space by pressing
. Press
to correct any
mistakes.
Punctuating Names
You can use any of the nine punctuation characters whenever you’re storing or editing Phone Book memory locations. This includes —“ . ’, & ( ) and :.
To use punctuation:
1.Press to add a period. Pressing a key repeatedly changes the punctuation mark in the flashing cursor position on the screen.
For instance, to enter a question mark, press
twice.
To add an apostrophe, press four times. If you accidentally pass the punctuation
mark you want, keep pressing the key until it cycles back.
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Changing Case Name During Entry
By default, only the first letter in a word is capitalized. If you’d like to change a letter to a different case:
1.Repeatedly press the key associated with the letter you want to add. The second time you see the letter, the case will be changed.
For instance, to enter a lowercase letter g as the first letter of a word, press five times.
Entering Information in PIM Mode
Using the Onscreen Keyboard
You can use the onscreen keyboard to enter text or numbers into applications like Memo Pad or Contacts.
To use your onscreen keyboard:
1.Open any application that requires entering text or numbers (such as To Do List).
2.Tap any record or tap Action and then New. The record displays.
3.Tap the text field. The keyboard displays.
4.Tap the letters you want to add in the entry.
To switch to ALL CAP letters:
Tap .
To capitalize the next letter:
Tap .
To switch to numeric and special characters (such as ?,#, or @):
Tap .
To insert a tab:
Tap .
To insert a paragraph return:
Tap .
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To erase characters:
Tap .
To insert a space:
Tap .
5.Tap Done after inserting all the characters.
Copying and Pasting Text
You can copy text from one keyboard to another. To do so:
1.From the keyboard in which you want to copy text, highlight the desired text you want to copy by dragging the stylus over the text.
2.Tap Menu.
3.Tap Copy.
To paste the text:
1.Go to the menu and keyboard in which you want to paste text.
2.Tap the stylus where you want the text.
3.Tap Menu.
4.Tap Paste.
Turning Your Phone ON and OFF
Turning Your Phone ON
Press for approximately two seconds. Once your phone is ON, it displays “Searching for Service” while your phone looks for a signal. When your phone finds a signal, it automatically enters Standby mode – the phone’s idle state. At this point, you're ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone returns to Standby mode.
Your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned ON).
Tip:
The Power Save feature helps to conserve your battery power while outside a Sprint PCS Service Area.
Tip:
You can use your Date Book, Contacts, Memo Pad, Sketch Pad, and other applications while the phone is off by opening the flip. However, the phone cannot make or receive calls.
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Turning Your Phone OFF
Press for two seconds until you see “Powering Down” on the display.
Your screen remains blank while your phone is off, unless you’re charging the battery or you open the flip.
Turning Your PIM System ON
and OFF
To turn your PIM System ON:
Open the cover of the phone. To turn your PIM System OFF:
Close the cover of the phone.
Using the Battery
Installing the Battery
Your Sprint PCS Phone comes with a Lilon (1300mAh) battery. To insert the battery:
1.Place the contacts on the inside of the battery and the phone together.
2.Gently press down on the top of the battery until it snaps in place.
Removing the Battery
To remove your battery:
Slide the battery release latch towards the top of the phone while lifting the battery from the sides.
Tip:
Be sure to charge your phone’s battery and watch your indicator
to ensure your battery level is OK.
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41 |
Tip:
You can charge your battery while it is in the phone and make calls while doing so.
Warning!
Using the wrong
battery charger
could cause
damage to your
phone and void the
warranty.
Charging the Battery
Your Sprint PCS Phone comes with a rechargable battery. You should charge the battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off. To check your phone’s battery level, look at the battery charge indicator located in the upper-right corner of your phone’s display screen . Fewer bars mean less charge. If the battery charge gets too low, the phone sounds a warning tone and displays a message.
Always use the manufacturer-approved Desktop Charger, Travel Charger or Cigarette Lighter Adapter to charge your battery.
Using the Desktop Charger or
Adapter Charger
1.Plug one end of the AC adapter into the charger holder and the other end into the electrical outlet.
2.Insert the phone with the battery installed into the slot.
A red light on the charger lets you know the battery is charging.
A green light lets you know that the battery is at least 90 percent charged. It is safe to remove and use your phone at this point.
It generally takes about 2.5 hours to fully recharge a completely run-down battery. With the Lilon (1300mAh) battery, it is okay to recharge the battery before it becomes completely run down.
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3
Understanding Roaming
In This Section
Understanding the Difference Between Roaming and Sprint PCS Calls
Setting Your Phone’s Roaming Mode
Setting Call Guard
Roaming is the ability to make or receive calls while you’re off the Sprint PCS Nationwide Network. Your new Sprint PCS PhoneTM works anywhere on the
Sprint PCS Nationwide Network and allows you to roam digital networks.
This section explains how roaming works as well as special features that let you manage your roaming experience.
Roaming |
Understanding |
3 |
44 |
Getting to Know Your Sprint PCS Phone |
Understanding Roaming |
45 |
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Your phone’s display screen lets you know when you’re off the Sprint PCS Network.
Roaming on Other PCS CDMA Networks
When you’re roaming on other PCS CDMA networks, your call quality will be similar to the quality you receive when making calls while on the Sprint PCS Network. You may not be able to access certain calling features, such as Sprint PCS Wireless Web, however, all of your calls are still private and secure.
Your air time charges may be higher for roaming calls.
Setting Your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control your ability to roam. By using the Setup menu option, you determine which signals your phone accepts.
Set Mode
Choose from two different settings on your phone to control your roaming experience:
1.From the main menu, highlight Setup and press .
2.Highlight Roaming and press .
3.Highlight Set Modeand press .
4.Highlight an option and press . Options are:
Automatic: This setting seeks Sprint PCS Service. When Sprint PCS Service is unavailable, it searches for an alternative system.
Sprint PCS: This setting allows you to select only the Sprint PCS Nationwide Network and prevents roaming on other networks.
Raoming |
Understanding |
3 |
46 |
Understanding Roaming |
Understanding Roaming |
47 |
Setting an Alert When Roam
Charges Apply (Call Guard)
In addition to the roaming icon, call guard alerts you when roaming charges apply. The following settings apply to Call Guard.
Call Guard
This feature requires you to take additional steps before placing or answering a roaming call. These additional steps are not required when you make or receive calls while on the Sprint PCS Nationwide Network.
To turn Call Guard on/off:
1.From the main menu, highlight Setup and press .
2.Highlight Roaming and press .
3.Highlight Call Guard and press .
A message displays notifying you that an extra step is required when Call Guard is on.
4.Highlight On or Off and press .
To Place Roaming Calls with
Call Guard On:
1.From the main menu, dial
1 + area code + the seven-digit number.
2.Highlight Roaming Call and press .
To Answer Incoming Roaming Calls with Call Guard On:
From the main menu, highlight Answer and press .
Roaming |
Understanding |
3 |
48 |
Understanding Roaming |
Understanding Roaming |
49 |
4
Making Calls
In This Section
Making Calls
Correcting Dialing Mistakes
Answering Calls
Calling Emergency Numbers
Dialing from an Internal Phone Book Memory Location
Using Abbreviated Dialing
Using One-Touch/Two-Touch Dialing (Speed Dial)
Displaying Your Phone Number
Your Sprint PCS PhoneTM gives you different options for making calls so that you can use the method that works best for you. Once you learn the basics
here, the possibilities are endless.
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Understanding Roaming |
Making Calls |
51 |
Tip:
When making calls off the Sprint PCS Network, always dial using 11 digits (1 + area code + number).
Tip:
If Any Key Answer is turned on, you can press any key to answer a call. For more information on setting up Any Key Answer, see “Setting Up the Phone” on page 156.
Making Calls
1.Make sure your phone is on.
2.Dial the phone number and press .
3.When you’re finished, press .
Correcting Dialing Mistakes
If you make a mistake while dialing, press to erase one digit at a time. Or, if you need to erase the
entire number all at once, press and hold |
for |
at least one second. |
|
Answering Calls
1.Make sure your phone is on. If your phone is off, incoming calls go to voicemail.
2.When your phone rings, press .
3.To disconnect the call, press .
Calling Emergency Numbers
You can place calls to 911,
(dial and press
) even if your keypad is locked or your account is restricted, just as long as you are in a
Sprint PCS Service Area.
Dialing from the Internal
Phone Book
To dial directly from an Internal Phone Book memory location:
1.From the main menu, highlight Phone Book and press .
2.Highlight the Phone Book entry you want to call and press .
3.Press again to place the call.
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Making Calls |
Making Calls |
53 |
Note:
If Abbreviated Dialing is set up and you dial a number that contains the same last four digits as a phone number in your phone book, you will get a choice of which number to dial.
Using Abbreviated Dialing
Abbreviated dialing allows you to make a call by dialing either the last four-digits or last five-digits of a phone number.
There are two types of 4-digit calling:
Dial the last four 4 digits of a phone number in your phone book. No setup is required.
Dial the last 4 digits of a phone number in which you specify the first 6 digits in Abbreviated Dialing. Setup of Abbreviated Dialing is required.
To set up abbreviated dialing, see “Abbreviated Dialing” on page 158. To place a call using abbreviated calling:
1.Enter either the last four or last five digits of the
phone number you want to call and press
.
Using One-Touch/
Two-Touch Dialing
With this feature, you can dial Phone Book entries through one key press for locations 2-9 or two key presses for locations 10-99. To use this feature, there must be phone numbers in your phone book.
Adding a Phone Book Entry
To add a phone number and associated name to your phone book:
1.From the main menu, highlight Phone Book and press .
2.Highlight Add New Entry and press .
3.Enter the last name of the person to correspond with the phone number (up to 16 characters).
Adding a Name
To enter a name, follow the steps outlined below:
1.Press the key labeled with the letter you want. Pressing a key repeatedly changes the letter or number in the flashing cursor position on the screen.
For instance, to enter the letter G, press
one time.
To enter the letter H, press a second time. If you accidentally pass the letter you want, keep pressing the key until it cycles back.
Tip:
You can save a
phone number
without a name.
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Making Calls |
Making Calls |
55 |
Tip:
You may want to add
names using the
onscreen
keyboard when the
flip is open.
To move the cursor forward press or wait two seconds. Placing an empty space
after the last name automatically inserts a comma. Press to correct any
mistakes.
2.Enter the first name of the person to correspond with the phone number (up to 16 characters) and press .
Adding a Phone Number
Enter the phone number you want to save and press .
Adding a Label
Highlight the appropriate label, such as home, work or mobile and press .
Adding a Speed Dial
Highlight the appropriate empty speed dial entry and press . “Phone Book Changed” appears.
Using One-Touch Dialing
To use One-Touch Dialing for memory locations 2-9:
Press and hold the key related to the phone book location for approximately two seconds. The display confirms that the number has been dialed when it shows “Connecting.”
Using Two-Touch Dialing
To use Two-Touch Dialing for memory locations 10-99:
1.Press the first digit of the phone book location.
2.Press and hold the second digit of the phone book location for approximately two seconds.
The display confirms that the number has been dialed when it shows “Connecting.”
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Making Calls |
Making Calls |
57 |
Displaying Your Phone Number
Just in case you forget your own number, your Sprint PCS Phone can remind you.
To display your phone number:
1.From the main menu, highlight Phone Book and press .
2.Highlight My Phone Number and press
.
5
Adjusting Tones
In This Section
Changing Audio Volume
Changing Ringer Type
Changing Tone Length
Silencing the Ringer
Adjusting Volume During a Conversation
Muting a Call
Using the Speakerphone
ith all the things that demand your attention in today’s fast paced world,
Wit’s important to tune-in to what really matters. Your Sprint PCS PhoneTM gives you the ability to control your phone’s volume with the touch of a button. Not only can you control what you hear, you can also control what your
caller hears.
5 Tones Adjusting
58 |
Making Calls |
Adjusting the Sound |
59 |