LG TH2113DSAK, TH2112DSAV User Manual

OWNER’S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.

EN ENGLISH

TH2113DSAK TH2112DSAV

MFL67568793

Rev.00_062019

www.lg.com

TABLE OF CONTENTS

SAFETY INSTRUCTIONS ..............................................................4

IMPORTANT SAFETY INSTRUCTIONS ..........................................................4

INSTALLATION ............................................................................... 9

Parts ..................................................................................................................9

Accessories .......................................................................................................9

Specifications ..................................................................................................10

Installation Place Requirements...................................................................... 11

Connecting the Supply Hose...........................................................................12

Installing the Drain Hose .................................................................................14

Leveling the Appliance .................................................................................... 16

Assembling the Anti-Rat Cover (Optional) ......................................................16

OPERATION .................................................................................17

Using the Appliance ........................................................................................17

Sorting Laundry ...............................................................................................18

Adding Cleaning Products...............................................................................19

Control Panel ..................................................................................................21

Washing Programme ......................................................................................23

Option Programme ..........................................................................................25

Manual Washing .............................................................................................27

Special Functions ............................................................................................28

This manual may contain images or content different from the model you purchased.

This manual is subject to revision by the manufacturer.

SMART FUNCTIONS .................................................................... 29

Using LG SmartThinQ Application ..................................................................29

Using Smart Diagnosis™ ................................................................................32

MAINTENANCE ............................................................................ 33

Cleaning the Washing Machine ......................................................................33

Cleaning the Water Inlet Filter .........................................................................34

Cleaning the Drain Pump Filter (Optional) ......................................................34

Caution on Freezing During Winter .................................................................35

TROUBLESHOOTING .................................................................. 36

Diagnosing Problems ......................................................................................36

Error Messages ...............................................................................................40

WARRANTY .................................................................................. 42

SAFETY INSTRUCTIONS

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:

Children in the Household

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

Technical Safety

• If the power cord is damaged or the hole of the socket outlet is loose, do not use the power cord and contact an authorized service centre.

• The water pressure must be between 30 and 800 kPa.

Installation

• Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

• This appliance should only be transported by two or more people holding the appliance securely.

• Tighten the drain hose to avoid separation.

• Make sure the plug is completely pushed into the outlet.

• Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, or rain or temperatures below freezing.

• Ventilation openings must not be obstructed by a carpet.

• Do not plug the appliance into multiple socket outlets or extension power cable.

• This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

• This appliance is equipped with a power cord having an equipment- grounding conductor and a grounding power plug. The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances.

• Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.

• Do not modify the power cord provided with the appliance.

Operation

• Do not use a sharp object like drill or pin to press or separate an operation unit.

• Keep the area underneath and around the appliance free of combustible materials such as lint, paper, rags, chemicals, etc.

• Do not put animals, such as pets into the appliance.

• Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.

• Use new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.

• Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5 years.

• Never reach into the appliance while it is operating. Wait until the drum has completely stopped.

• Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can cause fire or explosion.

• In case of flood, disconnect the power plug and contact the LG Electronics customer information centre.

• Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.

• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.

• If the drain hose or inlet hose is frozen during winter, use it only after thawing.

• Keep all washing detergents, softener and bleach away from children.

• Do not touch the power plug or the appliance controls with wet hands.

• Do not bend the power cable excessively or place a heavy object on it.

• Do not put your hand, foot or anything under the washing machine while the washing machine is in operation.

• The hands shall not be inserted into running water-extracting drum.

• Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded.

• If, during spinning, opening the door does not stop the drum within about 15 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.

• Do not use a plug socket and wiring equipment for more than their rated capacity.

• When the air temperature is high and the water temperature is low, condensation may occur and thus wet the floor.

• Wipe off dirt or dust on the contacts of the power plug.

• Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances. If the HOT water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all Hot water taps and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the HOT water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

Maintenance

• Remove the power plug when you clean the appliance.

• Securely plug the power plug in the socket outlet after completely removing any moisture and dust.

• Do not spray water inside or outside the appliance to clean it.

• Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.

• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

Disposal

• Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.

• Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.

• Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.

For One Valve Model

• Do not connect to hot water supply.

INSTALLATION

Parts

Door

Tempered Glass

Dispenser Drawer

Bleach Dispenser

Drum

Leveling Feet

Drain hose

Water Supply Hose

• Appearance and specifications may change without notice to improve the quality of the product.

Accessories

or or or Tie strap (Optional)

2 water supply hoses

(Hot + Cold)

Drain hose Anti-rat cover

(Optional)

Screw for Anti-rat cover

(Optional)

Specifications

Model TH2113DSAK TH2112DSAV

Power Supply 230 V~, 60 Hz

Size 540 mm (W) x 540 mm (D) x 945 mm (H)

Product Weight 38 kg

Allowable Water Pressure 30 - 800 kPa

Max. Capacity 13 kg 12 kg

• Appearance and specifications may change without notice to improve the quality of the product.

Installation Place Requirements

Location

10 cm2

Level floor : Allowable slope under the entire appliance is 1°.

Power outlet : Must be within 1.5 meters of either side of the location of the appliance.

• Do not overload the outlet with more than one

appliance.

Additional Clearance : For the wall, 10 cm: rear/2 cm: right & left side.

• Do not place or store laundry products on top

of the appliance at any time. These products may damage the finish or controls.

WARNING

• The plug must be plugged into an appropriate

outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Positioning

• Install the appliance on a flat hard floor.

• Make sure that air circulation around the

appliance is not impeded by carpets, rugs, etc.

• Never try to correct any unevenness in the

floor with pieces of wood, cardboard or similar materials under the appliance.

• If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted bet ween the two appliances.

• Do not install the appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

• Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.

• If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.

WARNING

• This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc.

Electrical Connection

• Do not use an extension cord or double adapter.

• Always unplug the appliance and turn off the water supply after use.

• Connect the appliance to an earthed socket in accordance with current wiring regulations.

• The appliance must be positioned so that the plug is easily accessible.

• Repairs to the appliance must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.

Connecting the Supply Hose

• Before connecting the water supply hose to the water tap, check the hose type and then choose the correct instruction.

• The water supply hose supplied may vary from country to countr y. Make sure to connect the blue supply hose to the COLD water tap, and the orange supply hose to the HOT water tap.

• Water supply pressure must be between 30 kPa and 800 kPa (0.3 - 8.0 kgf / cm²).

• Do not overtighten the water supply hose.

• If the water supply pressure is more than 800 kPa, a decompression device should be installed.

• Periodically check the condition of the hose and replace the hose if necessar y.

Checking the Rubber Seal on the Supply Hose

Two rubber seals are supplied with the water supply hoses. They are used for preventing water leaks. Make sure the connection to taps is sufficiently tight.

Hose connector

Rubber seal

Connecting Hose to Water Tap

Connecting Screw-Type Hose to Tap with Thread

Screw the hose connector onto the water supply tap.

Connecting Screw-Type Hose to Tap Without Thread

Loose the four fixing screws.

Upper

connector

Fixing screw

Remove the guide plate if the tap is too large

to fit the adapter.

Rubber seal

Guide plate

Hose connector

Rubber seal

Push the adapter onto the end of the tap

so that the rubber seal forms a watertight connection. Tighten the four fixing screws.

Push the supply hose vertically upwards

so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right.

Plate

Supply hose

Connecting One Touch Type Hose to Tap Without Thread

Remove the guide plate if the tap is too large

to fit the adapter.

Guide plate

Push the adapter onto the end of the tap

so that the rubber seal forms a watertight connection. Tighten the four fixing screws and the adapter ring plate.

Pull the connector latch plate down, push the

supply hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.

Unscrew the adapter ring plate and loose the

four fixing screws.

Ring plate

Latch plate

NOTE

• After connecting the supply hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.

Connecting Hose to Appliance

Attach the hot water line to the hot water inlet on the back of the washing machine. Attach the cold water line to the cold water inlet on the back of the washing machine.

NOTE

• After completing connection, if water leaks from the hose, repeat the same steps. Use the most conventional type of tap for the water supply. In case the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.

Installing the Drain Hose

Before connecting the drain hose, check your drain hose model and choose the correct instruction.

Pump Model

• The drain hose should not be placed higher than 120 cm above the floor. Water in the washing machine may not drain or may drain slow ly.

• Securing the drain hose correctly will protect the floor from damage due to water leakage.

• If the drain hose is too long, do not force it back into the washing machine. This will cause abnormal noise.

• When installing the drain hose to a sink, secure it tightly with string.

Laundry tub

Hose retainer

0.9 - 1.2 m

Tie strap

0.9 - 1.2 m

NOTE

• The discharge height should be approximately

0.9 - 1.2 m from the floor.

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