LG SKSWK185LS Owner’s Manual

ENGLISH FRANÇAIS ESPAÑOL

OWNER’S MANUAL

BUILT-IN REFRIGERATOR

Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times.

SKSCW181**

SKSCW241**

www.signaturekitchensuite.com (USA)

MFL70339817

Rev.00_051319

Copyright © 2019 Signature Kitchen Suite. All Rights Reserved.

www.signaturekitchensuite.ca (CANADA)

2 TABLE OF CONTENTS

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 SAFETY INSTRUCTIONS

4 IMPORTANT SAFETY INSTRUCTIONS

8 PRODUCT SPECIFICATIONS

9 PRODUCT OVERVIEW

9 Exterior and Interior

10 OPERATION

10 Before Use
11 Control Panel
12 Sabbath Mode
13 Storing Wine
15 Storage Racks

16 SMART FUNCTIONS

16 SIGNATURE KITCHEN SUITE Application
19 Smart Diagnosis™ Function

20 MAINTENANCE

20 Cleaning

21 TROUBLESHOOTING

21 FAQs: Frequently Asked Questions
22 Before Calling for Service

27 LIMITED WARRANTY

27 FOR USA
29 FOR CANADA

ENGLISH

PRODUCT FEATURES

Depending on the model, some of the following functions may not be available.

Separate Temperature Zones

The temperature of each zone can be controlled separately. Set the temperature for best long-term storage or
for convenient serving.

UV Resistant Door Glass

The door glass has a UV resistant coating to help prolong the storage time and quality of wine.

Slide-Out Storage Racks

Racks slide out to help you keep wines organized and easy to find.

Door Alarm

3PRODUCT FEATURES

The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a door remains
open. If a door is left open for more than 60 seconds, a warning alarm sounds at 30-second intervals.

4 SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and

tell you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock, scalding or injury to
persons when using this product, follow basic precautions, including the following:

OPERATION

• This product is not to be used for special purposes such as the storage of medicine or test materials or for
use on ships, etc.

• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.

• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.

• Children should be supervised to ensure that they do not play with the refrigerator.

• Keep fingers out of pinch point areas when opening or closing doors. Be careful closing doors when
children are nearby.

• An individual properly grounded branch circuit or circuit breaker must be used in case the product must be
disconnected after installation.

• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.

• Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector
end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced
by qualified service personnel.

ENGLISH

• Do not operate the refrigerator or touch the power cord with wet hands.

• Do not modify or extend the power cord.

• Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.

• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result
in personal injury or electric shock.

• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power button of the
refrigerator.

• Turn off power to the appliance immediately and contact an authorized service center if there is a strange
noise, odor, or smoke coming from the appliance.

• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the
manufacturer.

• Do not put animals inside the appliance.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.

• If connected to a circuit protected by fuses, use time delay fuse.

• Do not damage the refrigerant circuit.

5SAFETY INSTRUCTIONS

MAINTENANCE

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not light a candle to remove odors in the refrigerator.

• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.

• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.

• This appliance is intended to be used in household and similar applications such as staff kitchen areas in
shops, offices and other working environments; farm houses and by clients in hotels, motels and other
residential type environments; bed and breakfast type environments; catering and similar non-retail
applications.

• Turn off power before cleaning or repairing the refrigerator.

• The refrigerator compartment lights are interior LED lighting, and service should be performed by a qualified
technician.

• Turn off power immediately in the event of a blackout or thunderstorm.

• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.

• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or
a similar qualified person in order to avoid a hazard.

6 SAFETY INSTRUCTIONS

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.

DISPOSAL

• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.

• If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualified service.
If you release the refrigerant, you may be fined or imprisoned in accordance with the relevant environmental
law.

• The refrigerant and insulation blowing gas used in the appliance require special disposal procedures. When
disposing, please consult with service agent or a similarly qualified person.

GROUNDING INSTRUCTIONS

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with
a qualified electrician or service person if you are in doubt whether the appliance is properly grounded. Do
not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a
qualified electrician.

• Have a certified electrician check the wall outlet and wiring for proper grounding.

CAUTION

To reduce the risk of minor or moderate injury to persons, malfunction, or damage
to the product or property when using this product, follow basic precautions,
including the following:

INSTALLATION

• Do not install the refrigerator where there may be a danger of the unit falling.

• The refrigerator must be properly installed in accordance with the Installation Instructions.

OPERATION

• Do not use aerosols near the refrigerator.

• This appliance is intended to be used only in domestic and similar applications.

• The tempered glass used for the front side of the appliance door and the shelves can be damaged by an
impact. Do not touch cracked or broken glass with bare hands.

• Do not overfill the appliance with wine bottles. Doing so may cause personal injury or property damage.

ENGLISH

MAINTENANCE

• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

• Remove foreign objects (such as dust and water) from the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.

• Do not spray water directly on the inside or outside of the refrigerator.

• Do not clean glass door or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.

This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When
transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating
circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is
detected, avoid any naked flames or potential sources of ignition and ventilate the room in which the
appliance is standing for several minutes.

In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the
size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room
must be 1m
your particular appliance is shown on the identification plate inside the appliance. Never start up an
appliance showing any signs of damage. If in doubt, consult your dealer.

2

in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in

7SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

8 PRODUCT SPECIFICATIONS

PRODUCT SPECIFICATIONS

The appearance and specifications listed in this manual may vary due to constant product improvements.

Electrical requirements: 115 V, 60 Hz

Model SKSCW181**

Description Built-in, 18” Wine Storage Column Refrigerator

Net weight 306 lb (139 kg)

Model SKSCW241**

Description Built-in, 24” Wine Storage Column Refrigerator

Net weight 357 lb (162 kg)

ENGLISH

PRODUCT OVERVIEW

The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.

Exterior and Interior

SKSCW181** SKSCW241**

1

2

9PRODUCT OVERVIEW

1

Control Panel

Sets the refrigerator temperature and controls
the humidity function.

2

LED Interior Lighting

Lights up the inside of the refrigerator.

A

3

4

2

5 5

C

4

Zone Divider

Helps maintain separate temperature zones.

5

Presentation Stand

Adjusts to display wine at proper angle to
prevent oxidation.

A

4

2

B

4

2

C

3

Storage Rack

Stores wine bottles on their sides for best long­term storage.

NOTE

• A: Upper, B: Middle, C: Lower

10 OPERATION

OPERATION

Before Use

Clean the refrigerator.

Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.

• Do not scratch the refrigerator with a sharp object or use a detergent that contains
alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from
the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish
detergent.

• Do not peel off the model or serial number label or the technical information on the
rear surface of the refrigerator.

Open refrigerator door to ventilate the interior.

The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from
inside the refrigerator and open the refrigerator door for ventilation.

CAUTION

Connect the power supply.

Check if the power supply is connected before use.

Wait for the refrigerator to cool.

Allow the refrigerator to run for at least two to three hours before storing wine bottles in it.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.

ENGLISH

Control Panel

Depending on the model, some of the following functions may not be available.

11OPERATION

Control Panel Features

Model: SKSCW181**

1

Model: SKSCW241**

1

5

6

7

2 4

5

6

7

2 3 4

NOTE

• When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is
pressed. Once on, the display remains on for 20 seconds.

1

Humidity

Press the Humidity button to raise humidity in
all temperature zones.

2

Upper

Indicates the set temperature of the upper zone
in Celsius (°C) or Fahrenheit (°F).

The default refrigerator temperature is 55 °F
(13 °C). Press the Upper button repeatedly to
select a new set temperature from 41 °F to 64 °F
(5 °C to 18 °C).

3

Middle

Indicates the set temperature of the middle zone
in Celsius (°C) or Fahrenheit (°F).

The default refrigerator temperature is 55 °F
(13 °C). Press the Middle button repeatedly to
select a new set temperature from 41 °F to 64 °F
(5 °C to 18 °C).

4

Lower

Indicates the set temperature of the lower zone
in Celsius (°C) or Fahrenheit (°F).

The default refrigerator temperature is 55 °F
(13 °C). Press the Lower button repeatedly to
select a new set temperature from 41 °F to 64 °F
(5 °C to 18 °C).

12 OPERATION

5

Light

The interior lighting turns on automatically when
the door is opened. Press the Light button to
keep the lights on for presentation purposes.
Press Light repeatedly to select lighting options
in the following order: low, medium, high,
presentation zone only, off.

If the lighting is turned on manually, tapping
twice on the door glass will turn the lights on
high. After 10 seconds, the lights return to the
low setting, or simply tap twice on the glass to
dim the lights immediately.

6

* Wi-Fi

The Wi-Fi button, when used with the
SIGNATURE KITCHEN SUITE smart phone
app, allows the refrigerator to connect to a home
Wi-Fi network. Refer to the Smart Functions
section for information on the initial setup of the
application.

The Wi-Fi icon shows the status of the
refrigerator’s network connection. The icon
illuminates when the refrigerator is connected to
the Wi-Fi network.

Press and hold the Wi-Fi button for 3 seconds to
connect to the network. The icon blinks while the
connection is being made, then turns on once
the connection is successfully made.

NOTE

This product will be included in the SIGNATURE
KITCHEN SUITE 2.0 smartphone app once the
app is released.

7

* Power

This turns the power on and off.
Press the Power button for 3 seconds or longer.

The control panel lights, and the power is on.
Turn off the power when you are not using the

appliance.
When you press the Power button to turn off the

appliance, the appliance is no longer operating.
Turn it off only when you are not using the
appliance.

CAUTION

Display Mode (For Store Use Only)

The Display Mode disables all cooling in the
refrigerator to conserve energy while on display in
a retail store. When activated, OF is displayed on
the control panel and the display remains on for 20
seconds.

• To turn Display Mode off or on, with the

refrigerator door open, press and hold the Upper
and Humidity buttons at the same time for five
seconds. The control panel beeps and the
temperature settings display to confirm that
Display Mode is deactivated. Use the same
procedure to activate Display Mode.

Sabbath Mode

Sabbath mode is used on the Jewish Sabbath and
holidays.

• To turn Sabbath mode on, touch the display to

activate it, then press and hold the Upper and
Power buttons for 3 seconds until Sb appears in
the display.

• Sabbath mode automatically turns off after 96
hours.

• To turn Sabbath mode off manually, press and hold
the Upper and Power buttons for 3 seconds.

• Once turned on, Sabbath mode is maintained even
after a power outage.

• Selecting Sabbath mode automatically turns off the
Light and Alarm functions.

• The interior display stays on during Sabbath mode,
but only “Sb” and the Upper and Power buttons are
displayed.

• The refrigerator temperature setting remains at the
last temperature set and cannot be changed until
Sabbath mode is turned off.

13OPERATION

ENGLISH

Storing Wine

CAUTION

• Do not overfill or pack items too tightly onto
storage racks. Doing so may cause damage to
the rack or personal injury if items are removed
with excessive force.

NOTE

• If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on.

• If you are leaving the refrigerator turned off for an
extended period, remove all wine bottles and turn
off the power. Clean the interior, and leave the door
open to prevent fungi from growing in the
refrigerator.

• If the refrigerator is kept in a hot and humid place,
frequent opening of the door may cause
condensation to form. Wipe off the condensation
with a clean cloth or a paper towel.

• If the refrigerator door is opened or closed too often,
warm air may penetrate the refrigerator and raise its
temperature. This can increase the running costs of
the unit and shorten the storage life of wines.

• Do not install the wine cooler near heat sources or
where it will be exposed to direct sunlight.

Serving Temperature

If you plan to serve a wine within a few weeks, you
may want to set one zone to store the wine at its
recommended serving temperature. This does not
preserve the quality of the wine as well long-term, but
allows you to serve the wine without having to chill it
or let it stand to bring it to the correct serving
temperature. Serve wines kept at serving temperature
within a few months. Check the label or consult a
guide for the recommended serving temperature for
specific wines.

41-45 °F (6-10 ˚C)—Non-vintage Champagne and

Sparkling Wines

Cava, Asti, Prosecco, Sekt

43-46 °F (6-8 ˚C)—Sweet White Wines

45-50 °F (7-10 ˚C)—Vintage Champagne, Light

White and Rosé Wines

Muscat, Rosé, Riesling, Pinot Grigio, Sauvignon
Blanc, Semillon

50-55 °F (10-13 ˚C)—Full-Bodied White Wines and

Light Red Wines

Chardonnay, Viognier, White Burgundy, Chablis, Pinot
Noir, Beaujolais, Barbera, Grenache

Storage Temperature

• In general, all wine should be stored at a
temperature range of 53 °-57 °F (12 °-14 °C). For
this reason, the default temperature setting for all
zones is 55 °F (13 °C). If planning to store wines for
longer than 6 months, set the zone’s temperature
within this range and leave it.

54-61 °F (12-16 ˚C)—Tawny Port

58-64 °F (15-18 ˚C)—Medium- or Full-Bodied Red

Wines, Aged Reds

Zinfandel, Chianti, Red Burgundy, Cabernet
Sauvignon, Merlot, Malbec, Shiraz, Syrah, Bordeaux

64-68 °F (18-20 ˚C)— Vintage Port

14 OPERATION

Storage Capacity

This product is designed to store only wine, so it is
not recommended for storing other liquor/beverages.

3

Ø 1

/32″

21/2″

61/4″

Ø 3″

Model: SKSCW181**

27

/32″

11

Model: SKSCW241**

15OPERATION

ENGLISH

Storage Racks

The sliding racks help keep bottles organized and
easy to reach.

CAUTION

• The storage racks are heavy. Always use two
hands when removing or assembling the racks
to avoid product damage or personal injury.
Always empty racks before removing them.

• Always open the door completely before
removing or assembling the racks..

• As a natural product, the wood used for the
racks can vary in color and grain, including the
presence of knots.

• Due to the nature of the wood, spilled wine and
other liquids may stain or discolor the racks.

Removing Racks

Pull the rack out until it stops. Empty all contents

1

out of the rack before removing it.

Assembling Racks

Pull out the rack support rails until they stop.

1

Angle the storage rack into the space and set it
on the rails.

Slide the storage rack back until it lowers into

2

place on the rails. Slide the assembled rack into
the compartment.

Lift the empty rack slightly to remove it from the

2

rails.

16 SMART FUNCTIONS

SMART FUNCTIONS

SIGNATURE KITCHEN SUITE
Application

• For appliances with the or logo

The SIGNATURE KITCHEN SUITE application allows
you to communicate with the appliance using a
smartphone.

Before Using the Application

Check the strength of the wireless signal near the

1

appliance.

• If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.

Turn off the Mobile data or Cellular Data on

2

your smartphone.

Connect your smartphone to the wireless router.

3

NOTE

• To verify the Wi-Fi connection, check that Wi-Fi

icon on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.

• The SIGNATURE KITCHEN SUITE application is
not responsible for any network connection
problems or any faults, malfunctions, or errors
caused by network connection.

• The surrounding wireless environment can make
the wireless network service run slowly.

• If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.

• The network connection may not work properly
depending on the Internet service provider.

• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.

• If the appliance cannot be registered due to
problems with the wireless signal transmission, turn
off the router and wait about a minute before turning
it back on and trying again.

• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)

• Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.

• If the security protocol of the router is set to WEP,
you may need to change it to WPA2 in order to
successfully register the product.

17SMART FUNCTIONS

ENGLISH

Installing SIGNATURE KITCHEN
SUITE Application

Search for the SIGNATURE KITCHEN SUITE
application from the Google Play Store or Apple App
Store on a smartphone. Follow instructions to
download and install the application.

SIGNATURE KITCHEN SUITE
Application Features

Energy Monitoring (On Some Models)

This feature keeps track of the refrigerator’s power
consumption and the number of door openings.

Push Messages

If the door remains open for more than ten minutes,
you will receive a push message.

Smart Diagnosis™

This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.

Settings

Allows you to set various options on the refrigerator
and in the application.

NOTE

• If you change your wireless router, Internet service
provider, or password, delete the registered
appliance from the SIGNATURE KITCHEN SUITE
application and register it again.

• This information is current at the time of publication.
The application is subject to change for product
improvement purposes without notice to users.

Wireless LAN Module Specifications

Model LCW-003
Frequency Range 2412 to 2462 MHz

Output
Power(Max)

FCC Notice

• For transmitter module contained in this product

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
the receiver.

• Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV
technician for help.

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1) This device may not cause harmful interference
and

2) This device must accept any interference received,
including interference that may cause undesired
operation of the device.

Any changes or modifications in construction of this
device which are not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment.

IEEE 802.11b: 17.56 dBm
IEEE 802.11g: 25.53 dBm
IEEE 802.11n: 25.29 dBm

18 SMART FUNCTIONS

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located
or operating in conjunction with any other antenna or
transmitter.

This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the
specific operating instructions for satisfying RF
exposure compliance.

Industry Canada Statement (For transmitter
module contained in this product)

This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two
conditions:

(1) This device may not cause interference.
(2) This device must accept any interference,

including interference that may casuse undesired
operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment.

This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL,
and other open source licences, that is contained in
this product, please visit http://opensource.
signaturekitchensuite.com. In addition to the source
code, all referred licence terms, warranty disclaimers
and copyright notices are available for download.

Signature Kitchen Suite will also provide open source
code to you on CD-ROM for a charge covering the
cost of performing such distribution (such as the cost
of media, shipping, and handling) upon email request
to [e-mail]. This offer
is valid for a period of three years after our last
shipment of this product. This offer is valid to anyone
in receipt of this information.

NOTE

• THE MANUFACTURER IS NOT RESPONSIBLE
FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS
TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT.

ENGLISH

Smart Diagnosis™ Function

Should you experience any problems with the
appliance, it has the capability of transmitting data via
your telephone to the SIGNATURE KITCHEN SUITE
Information Center. NFC or Wi-Fi equipped models
can also transmit data to a smartphone using the
SIGNATURE KITCHEN SUITE application.

Smart Diagnosis™ through the
Customer Information Center

• For appliances with the or logo

This method allows you to speak directly to our
trained specialists. The specialist records the data
transmitted from the appliance and uses it to analyze
the issue, providing a fast and effective diagnosis.

Call the SIGNATURE KITCHEN SUITE Customer

1

Information Center at:
(U.S.A) 1-855-790-6655

(CANADA) 1-888-289-2802

Open the refrigerator door.

2

After you hear three beeps, release the Upper

5

button.

Keep the phone in place until the tone

6

transmission has finished. The display will count
down the time. Once the countdown is over and
the tones have stopped, resume your
conversation with the specialist, who will then be
able to assist you in using the information
transmitted for analysis.

NOTE

• For best results, do not move the phone while the
tones are being transmitted.

• If the call center agent is not able to get an accurate
recording of the data, you may be asked to try
again.

• The Smart Diagnosis™ function depends on the
local call quality.

• Bad call quality may result in poor data transmission
from your phone to the call center, which could
cause Smart Diagnosis™ to malfunction.

19SMART FUNCTIONS

Hold the mouthpiece of your phone in front of the

3

speaker that is located on the filter cover of the
refrigerator, when instructed to do so by the call
center.

Press and hold the Upper button for three

4

seconds while continuing to hold your phone to
the speaker.

20 MAINTENANCE

MAINTENANCE

Cleaning

WARNING

• Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.

CAUTION

• Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the
refrigerator.

• Do not place your hand on the bottom surface of
the refrigerator when opening and closing the
doors.

General Cleaning Tips

• The refrigerator defrosts automatically; however,
clean it once a month to prevent odors.

• Wipe up spills immediately.

• Unplug the refrigerator or disconnect power before
cleaning.

• Remove all removable parts, such as racks.

• Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or
harsh cleaners.

• Hand wash, rinse and dry all surfaces thoroughly.

• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not use
cleaning agents containing flammable substances.

− Doing so may cause discoloration or damage to
the appliance.

− Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable liquid,
abrasive, etc.

Inside Walls

To help remove odors, wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking
soda is completely dissolved so it does not scratch
the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes,
concentrated detergents, bleaches, or cleaners
containing petroleum on plastic refrigerator parts.

Storage Racks and Plastic Parts
(covers and panels)

Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use glass cleaners, abrasive
cleansers, or flammable fluids. These can scratch or
damage the material.

ENGLISH

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: What are the best temperature settings for my wine cooler?

A: The default temperature for all compartments is 55°F (13°C). For long-term storage of wine, keep the

compartment at a constant temperature between 53°-57°F (12°-14°C). If serving wine within a few
weeks, you may store it at its serving temperature instead. See the Storing Wine section for more
information. Check the label or consult a wine guide for recommended serving temperatures for
specific wines. To switch the display from Fahrenheit to Celsius, press the Upper button first to wake
the display then press and hold the Upper and Light buttons until you hear a beep and the settings in
the display change.

Q: How do I set the wine cooler temperature?

A: The temperature of each zone can be set separately. Continually press the Upper, Middle or Lower

button on the control panel until the desired temperature appears. The numbers will cycle from highest
to lowest and then return to the highest again with continuous pressing.

Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display

shows “OF” (see below). What is wrong?

21TROUBLESHOOTING

A: The refrigerator is in Display Mode. This mode disables cooling to save energy while the appliance is

on display in a store. To restore normal operation, press Upper, Middle or Lower button first to wake
the display then press and hold the Upper and Humidity buttons until you hear a beep and the
temperature setting appears on the display. Use the same procedure to return the refrigerator to
Display Mode, if desired.

22 TROUBLESHOOTING

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

Problem Possible Cause Solutions

Refrigerator is not
cooling.

Cooling system
runs too much.

The refrigerator control is set
to OFF (some models).

Refrigerator is set to Display
Mode.

Refrigerator was recently
installed.

Refrigerator was recently
relocated.

Refrigerator is replacing an
older model.

Refrigerator was recently
plugged in or power
restored.

The door is opened often or
many wine bottles were
added.

Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.

Display Mode allows the lights and control display to
work normally while disabling cooling, to save energy
while the refrigerator is on the showroom floor. See
the FAQs section of this manual for instructions on
how to disable Display Mode.

It may take up to 24 hours for each compartment to
reach the desired temperature.

If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.

Modern refrigerators require more operating time but
use less energy due to more efficient technology.

The refrigerator will take up to 24 hours to cool
completely.

Adding wine bottles and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep wine bottles organized
so they are easy to find, and close the door as soon
as the wine bottle is removed.

Doors are not closed
completely.

Refrigerator is installed in a
hot location.

Firmly push the doors shut. If they will not shut all the
way, see the "Doors will not close correctly or pop
open" section.

The compressor will run longer under warm conditions.
At normal room temperatures (70 °F/21 °C) expect
your compressor to run about 40-80 % of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
100 °F/38 °C.

ENGLISH

Cooling

Problem Possible Cause Solutions

23TROUBLESHOOTING

Interior moisture
buildup.

Refrigerator is too
warm.

Refrigerator is too
warm.

Doors are opened often or
for long periods of time.

Doors are not closed
correctly.

Weather is humid.

Refrigerator was recently
installed.

The air vents are blocked.

Doors are opened often or
for long periods of time.

Unit is installed in a hot
location.

Many wine bottles were
added to the refrigerator at
once.

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the
frequency and duration of door openings.

See the "Doors will not close correctly or pop open"
section.

Humid weather allows additional moisture to enter the
compartments when the doors are opened, leading to
condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.

It may take up to 24 hours for each compartment to
reach the desired temperature.

Locate air vents by using your hand to sense airflow
and move all bottles that block vents and restrict
airflow. Rearrange bottles to allow air to flow
throughout the compartment.

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the
frequency and duration of door openings.

The refrigerator should not be operated in
temperatures above 100 °F/38 °C.

Adding wine bottles warms the refrigerator, requiring
the cooling system to run.

Refrigerator is too
cold.

Doors not closed correctly.

Temperature control is not
set correctly.

Incorrect temperature control
settings.

See the “Doors will not close correctly or pop open”
section in Parts & Features Troubleshooting.

If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize.

If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel for more
information.

24 TROUBLESHOOTING

Parts & Features

Problem Possible Cause Solutions

Doors will not
close correctly or
pop open.

Door is difficult to
open.

Lights do not
work.

The interior of the
refrigerator is
covered with dust
or soot.

The doors were removed
during product installation
and not properly replaced.

Refrigerator is not leveled
properly.

The gaskets are dirty or
sticky.

Door was recently closed.

LED interior lighting failure.

The refrigerator is located
near a fire source, such as a
fireplace, chimney, or candle.

Remove and replace the doors according to the
installation instructions.

See Door Alignment in the installation instructions to
level refrigerator.

Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.

When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.

The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.

Make sure that the refrigerator is not located near a
fire source, such as a fireplace, chimney or candle.

ENGLISH

Noises

Problem Possible Cause Solutions

25TROUBLESHOOTING

Clicking

Rattling

Whooshing

Gurgling

Popping

The defrost control will click when the
automatic defrost cycle begins and
ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and off.

Rattling noises may come from the flow
of refrigerant, the water line on the back
of the unit, or items stored on top of or
around the refrigerator.

Refrigerator is not resting solidly on the
floor.

Refrigerator with linear compressor
was jarred while running.

Evaporator fan motor is circulating air
through the refrigerator compartment.

Air is being forced over the condenser
by the condenser fan.

Refrigerant flowing through the cooling
system.

Contraction and expansion of the inside
walls due to changes in temperature.

Normal Operation

Normal Operation

Floor is weak or uneven or leveling legs
need to be adjusted. See the Leveling and
Door Alignment section.

Normal Operation

Normal Operation

Normal Operation

Normal Operation

Normal Operation

Vibrating

Dripping

Pulsating or high­pitched sound

If the side or back of the refrigerator is
touching a cabinet or wall, some of the
normal vibrations may make an audible
sound.

Water running into the drain pan during
the defrost cycle.

Your refrigerator is designed to run
more efficiently to keep wine at the
desired temperature. The high
efficiency compressor may cause your
new refrigerator to run longer than your
old one, but it is still more energy
efficient than previous models. While
the refrigerator is running, it is normal
to hear a pulsating or high-pitched
sound.

To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.

Normal Operation

Normal Operation

26 TROUBLESHOOTING

Wi-Fi Network

Problem Possible Cause Solutions

Your home
appliance and
smartphone is not
connected to the
Wi-Fi network.

The password for the Wi-Fi
that you are trying to connect
to is incorrect.

Mobile data for your
smartphone is turned on.

The wireless network name
(SSID) is set incorrectly.

The router frequency is not

2.4 GHz.

The distance between the
appliance and the router is
too far.

Find the Wi-Fi network connected to your smartphone
and remove it, then register your appliance on
SIGNATURE KITCHEN SUITE application.

Turn off the mobile data of your smartphone and
register the appliance using the Wi-Fi network.

The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)

Only a 2.4 GHz router frequency is supported. Set the
wireless router to 2.4 GHz and connect the appliance
to the wireless router. To check the router frequency,
check with your Internet service provider or the router
manufacturer.

If the distance between the appliance and the router
is too far, the signal may be weak and the connection
may not be configured correctly. Move the location of
the router so that it is closer to the appliance.

ENGLISH

LIMITED WARRANTY

FOR USA

Should your SIGNATURE KITCHEN SUITE Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth below, SIGNATURE KITCHEN
SUITE will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail
purchaser of the Product and applies only when purchased and used within the United States including U.S.
Territories.

WARRANTY PERIOD

Sealed System

Refrigerator

Two (2) years from the
date of original retail
purchase

One (1) additional year
when product registration
is completed online with
owner opt-in for Wi-Fi
monitoring

Parts and Labor (internal/
functional parts only)

(Condenser, Dryer,

Connecting Tube and

Evaporator)

Five (5) years from the
date of original retail
purchase

Parts and Labor Parts and Labor

Five (5) years from
the date of original
retail purchase

Compressor

Linear / Inverter Compressor Only :
Parts Only for years 6-10 from the
date of original retail purchase
(Consumer will be charged for
labor)

27LIMITED WARRANTY

• Replacement products and parts are warranted for the remaining portion of the original warranty period or
ninety (90) days, whichever is greater.

• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL SIGNATURE KITCHEN SUITE OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF
OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY
OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SIGNATURE KITCHEN
SUITE’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE
PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty
gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized
repairs.

• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical
service.

• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate
or interrupted water supply or inadequate supply of air.

• Damage resulting from operating the product in a corrosive atmosphere or contrary to the Product owner’s
manual.

28 LIMITED WARRANTY

• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of
God, or any other causes beyond the control of SIGNATURE KITCHEN SUITE.

• Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended
purpose.

• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not authorized by SIGNATURE KITCHEN SUITE. Improper installation or maintenance
includes installation or maintenance contrary to the Product owner’s manual or installation manual.

• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.

• Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other
damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.

• Damage or missing items to any display, open box, or discounted Product.

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

• Increases in utility costs and additional utility expenses.

• Any noises associated with normal operation.

• Use of accessories (e.g., water filters, etc.), components, or consumable cleaning products that are not
authorized by SIGNATURE KITCHEN SUITE.

• Replacement of light bulbs, filters, or any consumable parts.

• When Product is used for other than normal and proper household use (e.g. commercial or industrial use,
offices, and recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s owner’s
manual.

• Costs associated with removal and reinstallation of your Product for repairs.

• Racks, shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under
this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-855-790-6655 and select the appropriate option from the menu.
Or visit our website at http://www.signaturekitchensuite.com.
Or by mail: SIGNATURE KITCHEN SUITE Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC