Dear LG Mobile customer,
You are entitled for one year warranty on this model.
For automatic registration, One SMS containing the IMEI no. of your phone will be
automatically sent to LG servers.
In return you will get one year warranty from the date of purchase at any
authorized LG Mobile Service center.
We assure you the information will be kept confidential and used for internal
purpose only.
LG Electronics India Pvt. Ltd. does not have any revenue sharing with any cellphone
operators for proceeds from SMS of automatic registration.
Disposal of your old appliance
1 When this crossed-out wheeled bin symbol is attached to a product
it means the product is covered by the e-waste (Management and
Handling) Rules, 2011.
2 All electrical and electronic products should be disposed of separately
from the municipal waste stream via designated collection facilities
appointed by the government or the local authorities.
3 The correct disposal of your old appliance will help prevent potential
negative consequences for the environment and human health.
4 For more detailed information about disposal of your old appliance, please
contact your city office, waste disposal service or the shop where you
purchased the product.
5 This product does not contain any of the hazardous substances as
specified in the rule 13 (1) and (2) of the e-waste (Management and
Handling) Rules, 2011.
User Guide
• Screen displays and illustrations may differ from
those you see on actual phone.
• Some of the contents of this guide may not apply
to your phone, depending on the software and your
service provider. All information in this document is
subject to change without notice.
• This handset is not suitable for people who have a
visual impairment due to the touch screen keyboard.
reserved. LG and the LG logo are registered
trademarks of LG Group and its related entities. All
other trademarks are the property of their respective
owners.
• Google™, Google Maps™, Gmail™, YouTube™,
Google Talk™ and Play Store™ are trademarks of
Google, Inc.
ENGLISH
Table of contents
Guidelines for safe and efficient use .......5
Important notice .....................................12
Please read these simple guidelines. Not following these guidelines may be dangerous
or illegal.
Should a fault occur, a software tool is built into your device that will gather a fault log.
This tool gathers only data specific to the fault, such as signal strength, cell ID position
in sudden call drop and applications loaded. The log is used only to help determine the
cause of the fault. These logs are encrypted and can only be accessed by an authorized
LG Repair centre should you need to return your device for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LG-E988 has been designed to comply with applicable safety
requirements for exposure to radio waves. These requirements are based on scientific
guidelines that include safety margins designed to assure the safety of all persons,
regardless of age and health.
• The radio wave exposure guidelines employ a unit of measurement known as the
Specific Absorption Rate (SAR). Tests for SAR are conducted using standardised
methods with the phone transmitting at its highest certified power level in all used
frequency bands.
• While there may be differences between the SAR levels of various LG phone models,
they are all designed to meet the relevant guidelines for exposure to radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10g of tissue.
• The highest SAR value for this model phone tested for use at the ear is 0.298 W/Kg
(1g) and when worn on the body is 0.867 W/Kg (1g) , which is 100% compliant with
Indian Standards and Safe.
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 1.5 cm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should not
5
Guidelines for safe and efficient use
contain metal and should position the product at least 1.5 cm away from your body.
In order to transmit data files or messages, this device requires a quality connection
to the network. In some cases, transmission of data files or messages may be
delayed until such a connection is available. Ensure the above separation distance
instructions are followed until the transmission is completed.
Product care and mainttenance
WARNING
Only use batteries, chargers and accessories approved for use with this
particular phone model. The use of any other types may invalidate any
approval or warranty applying to the phone and may be dangerous.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG's discretion, may include replacement parts or boards
that are either new or reconditioned, provided that they have functionality equal to
that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the phone in any area where you are required to by special regulations.
For example, do not use your phone in hospitals as it may affect sensitive medical
equipment.
• Do not handle the phone with wet hands while it is being charged. It may cause an
electric shock and can seriously damage your phone.
• Do not charge a handset near flammable material as the handset can become hot
and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene,
6
thinner or alcohol).
• Do not charge the phone when it is on soft furnishings.
• The phone should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the phone next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the phone.
• Do not expose the phone to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your phone is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation may
result in discomfort or minor burns. Therefore, use care when handling your phone
during or immediately after operation.
• If your phone gets wet, immediately unplug it to dry off completely. Do not attempt
to accelerate the drying process with an external heating source, such as an oven,
microwave or hair dryer.
• The liquid in your wet phone, changes the color of the product label inside your
phone. Damage to your device as a result of exposure to liquid is not covered under
your warranty.
Efficient phone operation
Electronics devices
All mobile phones may receive interference, which could affect performance.
• Do not use your mobile phone near medical equipment without requesting
permission. Avoid placing the phone over pacemakers, for example, in your breast
7
Guidelines for safe and efficient use
pocket.
• Some hearing aids might be disturbed by mobile phones.
• Minor interference may affect TVs, radios, PCs etc.
Precautions
• Use a wireless hands-free system (headphone, headset) with a low power Bluetooth
emitter.
• Keep your calls short or send text message (SMS) instead. This advice applies
especially to children, adolescents and pregnant women.
• Use the cell phone in good quality network signal.
• People having active medical implants should preferably keep the cell phone at least
15cm away from the implant.
Road safety
Check the laws and regulations on the use of mobile phones in the area when you
drive.
• Do not use a hand-held phone while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions so
require.
• RF energy may affect some electronic systems in your vehicle such as car stereos
and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed or
portable wireless equipment. It can cause the air bag to fail or cause serious injury
due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume is
at a reasonable level so that you are aware of your surroundings. This is of particular
8
importance when near roads.
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long periods of
time. We therefore recommend that you do not turn on or off the handset close to your
ear. We also recommend that music and call volumes are set to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are listening
to.
NOTE: Excessive sound pressure from earphones and headphones can
cause hearing loss
Glass Parts
Some parts of your mobile device are made of glass. This glass could break if your
mobile device is dropped on a hard surface or receives a substantial impact. If the glass
breaks, do not touch or attempt to remove it. Stop using your mobile device until the
glass is replaced by an authorised service provider.
Blasting area
Do not use the phone where blasting is in progress. Observe restrictions and follow any
regulations or rules.
9
Guidelines for safe and efficient use
Potentially explosive atmospheres
• Do not use your phone at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your mobile phone or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your mobile phone off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the phone in a safe place out of the reach of small children. It includes small parts
which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your phone for emergency calls. Check with your local service
provider.
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike other
battery systems, there is no memory effect that could compromise the battery's
performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
10
• Do not disassemble or short-circuit the battery.
• Replace the battery when it no longer provides acceptable performance. The battery
pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity, such as
in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• There is risk of explosion if the battery is replaced with an incorrect type.
• Dispose of used batteries according to the manufacturer's instructions. Please recycle
when possible. Do not dispose as household waste.
• If you need to replace the battery, take it to the nearest authorised LG Electronics
service point or dealer for assistance.
• Always unplug the charger from the wall socket after the phone is fully charged to
save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings, usage
patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or nails, come into
contact with the battery. This could cause a fire.
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LG-E988 product is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC. A copy of the Declaration of Conformity can be found at http://
www.lg.com/global/support/cedoc/RetrieveProductCeDOC.jsp
Please read this before you start using your phone!
Please check to see whether any problems you encountered with your phone are
described in this section before taking the phone in for service or calling a service
representative.
1. Phone memory
When there is less than 10% of space available in your phone memory, your phone
cannot receive new messages. You need to check your phone memory and delete some
data, such as applications or messages, to make more memory available.
To uninstall applications:
1 Touch > Apps tab > Settings > Apps from the DEVICE.
2 Once all applications appear, scroll to and select the application you want to
uninstall.
3 Touch Uninstall.
2. Optimizing battery life
Extend your battery's power by turning off features that you don't have to run constantly
in the background. You can monitor how applications and system resources consume
battery power.
Extending your phone's battery life:
• Turn off radio communications when you are not using. If you are not using Wi-Fi,
Bluetooth or GPS, turn them off.
• Reduce screen brightness and set a shorter screen timeout.
• Turn off automatic syncing for Gmail, Calendar, Contacts and other applications.
• Some applications you have downloaded may reduce battery power.
12
To check the battery power level:
• Touch > Apps tab > Settings > About phone from the SYSTEM > Battery.
The battery status (charging or discharging) and battery level (percentage charged) is
displayed at the top of the screen.
To monitor and control how battery power is being used:
• Touch > Apps tab> Settings > About phone from the SYSTEM > Battery >
Battery use.
Battery usage time is displayed on the screen. It tells you how long it has been since
you last connected your phone to a power source or, if currently connected, how long
the phone was last running on battery power. The screen shows the applications or
services using battery power, listed in order from the greatest to smallest amount used.
3. Before installing an open source application and OS
WARNING
If you install and use an OS other than the one provided by the manufacturer
it may cause your phone to malfunction. In addition, your phone will no longer
be covered by the warranty.
WARNING
To protect your phone and personal data, only download applications from
trusted sources, such as Play Store™. If there are improperly installed
applications on your phone, the phone may not work normally or a serious
error may occur. You must uninstall those applications and all associated data
and settings from the phone.
13
Important notice
4. Using an unlock pattern
Set an unlock pattern to secure your phone. Touch > Apps tab > Settings > Lock
screen from DEVICE > Select screen lock > Pattern. This opens a screen that will
guide you through how to draw a screen unlock pattern. You have to create a Backup
PIN as a safety measure in case you forget your unlock pattern.
Caution: Create a Google account before setting an unlock pattern and
remember the Backup PIN you created when creating your pattern lock.
WARNING
Precautions to take when using pattern lock.
It is very important to remember the unlock pattern you set. You will not be
able to access your phone if you use an incorrect pattern 5 times. You have 5
opportunities to enter your unlock pattern, PIN or password. If you have used
all 5 opportunities, you can try again after 30 seconds.
When you can’t recall your unlock Pattern, PIN or Password:
< If you have forgotten your pattern >
If you logged in to your Google account on the phone but failed to enter the correct
pattern 5 times, touch the Forgot pattern? button at the bottom of the screen. You are
then required to log in with your Google Account or you have to enter the Backup PIN
which you entered when creating your Pattern Lock.
If you have not created a Google account on the phone or you forgot Backup PIN, you
have to perform a hard reset.
< If you have forgotten your PIN or Password >
If you forget your PIN or Password, you will need to perform a hard reset.
Caution: If you perform a hard reset, all user applications and user data will be
deleted.
14
NOTE: If you have not logged into your Google Account and have forgotten
your Unlock Pattern, you will need to enter your Backup PIN.
5. Using the Hard Reset (Factory Reset)
If your phone does not restore to its original condition, use a Hard Reset (Factory Reset)
to initialize it.
1 Turn the power off.
2 Press and hold the Power/Lock key + Volume Down key.
3 LG Logo appears on the screen and After a few seconds, FACTORY HARD RESET
screen will appear, Now release all keys.
4 The phone will allow you to select the factory reset function in the Android system
recovery utility by pressing Power/Lock key .
5 Press the Power/Lock key again to confirm factory reset and your phone will be
restored to its factory settings. To cancel, press any other key.
WARNING
If you perform a Hard Reset, all user applications, user data and DRM licenses
will be deleted. Please remember to backup any important data before
performing a Hard Reset.
6. Opening and switching applications
Multi-tasking is easy with Android, you can keep more than one application running
at the same time. There is no need to quit an application before opening another one.
Use and switch between several open applications. Android manages each application,
stopping and starting them as needed to ensure that idle applications don't consume
resources unnecessarily.
15
Important notice
To stop applications:
1 Touch > Apps tab > Settings > Apps from DEVICE > RUNNING.
2 Scroll and touch the desired application and touch Stop to stop it.
NOTE: For multitasking, press and hold Home key to move to
another app while using an app. This does not stop the previous app running
in the background on the device. Make sure to touch the Back key to
exit an app after using it.
7. Transferring music, photos and videos using Media
sync (MTP)
1 Touch > Apps tab > Settings > Storage from the DEVICE to check out the
storage media.
2 Connect the phone to your PC using the USB cable.
3 A USB connection type list will appear on your phone screen, Select the Media
sync (MTP) option.
4 Open the memory folder on your PC. You can view the mass storage content on
your PC and transfer the files from PC to Device memory folder or vice versa.
5 After transfering files ,slide down the status bar and touch USB connected and
select Charge only from USB connection type list.
8. Hold your phone upright
Hold your cell phone vertically, as you would a regular phone. Your phone has an
internal antenna. Be careful not to scratch or damage the back of the phone, as this
may affect performance.
When making/receiving calls or sending/receiving data, avoid holding the lower part of
the phone where the antenna is located. Doing so may affect call quality.
16
9. When the screen freezes
If the screen freezes or the phone does not respond when you try to operate it:
Press and hold the Power/Lock key for 10 seconds to turn your phone off. If it still
does not work, please contact the service center.
17
Getting to know your phone
Phone overview
Earpiece
Proximity Sensor
Front Camera Lens
Power/Lock Key
• Switch your phone on/off by pressing and holding this key
• Short press to lock/unlock the screen
Touch screen
Back Key
• Return to the previous screen. Exit an app after using it.
Home Key
• Return to the Home screen from any screen.
Menu Key
• Check what options are available.
NOTE: Proximity sensor
When receiving and making calls, the proximity sensor automatically turns the backlight off
and locks the touch screen by sensing when the phone is near your ear. This extends battery
life and prevents you from unintentionally activating the touch screen during calls.
WARNING
Placing a heavy object on the phone or sitting on it can damage the LCD and touch screen
functions. Do not cover the LCD proximity sensor with protective film. This could cause the
sensor to malfunction.
18
IR LED
Microphone
Earphone Jack
QuickButton Key
TIP!
Customize QuickButton from Apps > Settings from Apps tab >
QuickButton under SYSTEM > Shortcut, to set apps of your wish.
Power/Lock Key
Volume keys
• On the Home screen: Controls ringer volume
• During a call: Control your earpiece volume
• When playing a track: Controls volume continuously
Microphone
Charger/USB port
NFC touch
point
Back Cover
Camera lens
Speaker
Flash
Micro-USIM card slot
WARNING
• Be careful not to damage the NFC touch point on the phone, which is part
of the NFC antenna.
Battery
microSD Card
Slot
19
Getting to know your phone
Installing the Micro-USIM card and battery
Before you can start exploring your new phone, you'll need to set it up. To insert the
Micro-USIM card and battery:
1 To remove the back cover, hold the phone firmly in one hand. With your other hand,
lift off the back cover as shown in figure.
20
2 Slide the Micro-USIM card into slot as shown in the figure. Make sure the gold
contact area on the Micro-USIM card is facing downwards.
3 Insert the battery into place by aligning the gold contacts on the phone and the
battery (1) and pressing it down until it clicks into place (2).
4 Align the back cover over the battery compartment (1) and press it down until it
clicks into place (2).
21
Getting to know your phone
Charging your phone
Charge the battery before using it for the first time. Use the charger to charge the
battery. A computer can be also used to charge the device by connecting them via the
USB cable.
WARNING
Use only LG-approved chargers, batteries and cables. If you use unapproved
chargers, batteries or cables, it may cause battery charging delay or pop
up the message regarding slow charging, Or this can cause the battery to
explode or damage the device, which are not covered by the warranty.
The charger connector is at the bottom of the phone. Insert the charger and plug it into
an electrical outlet.
NOTE:
• The battery must be fully charged initially to improve battery lifetime.
• Do not open the back cover while your phone is charging.
22
Using the memory card
Your phone supports the use of microSDTM or microSDHCTM memory cards of up to 64
GB capacity. These memory cards are specifically designed for mobile phones and other
ultra-small devices and are ideal for storing media-rich files such as music, programs,
videos, and photographs for use with your phone.
To insert a memory card:
Insert the Memory card into the slot. Make sure the gold contact area of Memory card
is facing downwards.
To safely remove the memory card:
Touch > Apps tab > Settings > Storage from the DEVICE > Unmount SD card
> OK.
NOTE:
• Use only compatible memory cards with your phone. Using incompatible
memory cards may damage the card and data stored on the card, as well
as the phone.
• As the device uses FAT32, the maximum size for any given file is 4 GB.
23
Getting to know your phone
WARNING
Do not insert or remove the memory card when the phone is on. Doing so
may damage the memory card as well as your phone, and the data stored on
the memory card may become corrupt.
To format the memory card:
Your memory card may already be formatted. If it isn't, you must format it before you
can use it.
NOTE: All files on your memory card are deleted when it is formatted.
1 Touch > Apps tab > Settings > Storage from the DEVICE.
2 Touch Unmount SD card and touch OK to confirm.
3 Touch Erase SD card > Erase SD card > Erase everything.
4 If you have set a pattern lock, input the pattern lock then select Erase everything.
NOTE: If there is content on your memory card, the folder structure may be
different after formatting, as all the files will have been deleted.
Locking and unlocking the screen
If you do not use the phone for a while, the screen will be automatically turned off and
locked. This helps to prevent accidental touches and saves battery power.
When you are not using the phone, press the Power/Lock key to lock your phone.
If there are any programs running when you lock your screen, they may be still running
in Lock mode. It is recommended that you exit all programs before entering Lock mode
to avoid unnecessary charges (e.g. phone calls, web access and data communications).
To wake up your phone, press the Power/Lock key . The Lock screen will appear.
Touch and slide the Lock screen in any direction to unlock your Home screen. The last
screen you viewed will open.
24
Your Home screen
Touch Screen tips
Here are some tips on how to navigate on your phone.
Tap or touch – A single finger tap selects items, links, shortcuts and letters on the onscreen keyboard.
Touch and hold – Touch and hold an item on the screen by touching it and not lifting
your finger until an action occurs. For example, to open a contact's available options,
touch and hold the contact in the Contacts list until the context menu opens.
Drag – Touch and hold an item for a moment and then, without lifting your finger, move
your finger on the screen until you reach the target position. You can drag items on the
Home screen to reposition them.
Swipe or slide – To swipe or slide, quickly move your finger across the surface of the
screen, without pausing when you first touch it (so you don’t drag an item instead). For
example, you can slide the screen up or down to scroll through a list, or browse through
the different Home screens by swiping from left to right (and vice versa).
Double-tap – Double-tap to zoom on a webpage or a map. For example, quickly
double-tap a section of a webpage to adjust that section to fit the width of the screen.
You can also double-tap to zoom in and out while viewing the picture.
Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading motion
to zoom in or out when using the browser or Maps, or when browsing pictures.
Rotate the screen – From many applications and menus, the orientation of the screen
adjusts to the device's physical orientation.
NOTE:
• To select an item, touch the center of the icon.
• Do not press too hard; the touch screen is sensitive enough to pick up a
light, yet firm touch.
• Use the tip of your finger to touch the option you want. Be careful not to
touch any other keys.
25
Your Home screen
Home screen
Simply swipe your finger to the left or right to view the panels. You can customize each
panel with apps, downloads, widgets and wallpapers.
NOTE: Some screen images may be different depending on your phone
provider.
On your Home screen, you can view menu icons at the bottom of the screen. Menu
icons provide easy, one-touch access to the functions you use the most.
Touch the Phone icon to bring up the touch screen dialpad to make a call.
Touch the Contacts icon to open your contacts.
Touch the Internet icon to access the web browser.
Touch the Messaging icon to access the messaging menu. This is where you can
create a new message.
Touch the Apps icon at the bottom of the screen. This displays all of your installed
applications. To open any application, simply touch the icon in the applications list.
Customizing the Home screen
You can customize your Home screen by adding apps, downloads, widgets or changing
wallpapers. For more convenience using your phone, add your favorite apps and
widgets to the Home screen.
To add items on your Home screen:
1 Touch and hold the empty part of the Home screen.
2 In the Add Mode menu, select the item you wish to add. You will then see this
added item on the Home screen.
3 Drag it to the desired location and lift your finger.
To remove an item from the Home screen:
• Home screen > touch and hold the icon you want to remove > drag it to .
26
TIP! To add an application icon to the Home screen from the Apps menu,
touch and hold the application you want to add.
TIP!Using folders
You can combine several app icons in a folder. Drop one app icon over
another one on a Home screen, and the two icons will be combined.
Returning to recently-used applications
1 Press and hold the Home key. The screen displays a pop-up containing the icons
of applications you used recently.
2 Touch an icon to open the application. Or touch the Back key to return to your
previous screen.
Notifications
Notifications alert you the arrival of new messages, calendar events, and alarms, as
well as to ongoing events, such as video downloads.
From the notifications panel, you can view your phone’s current status and pending
notifications.
When a notification arrives, its icon appears at the top of the screen. Icons for pending
notifications appear on the left, and system icons such as Wi-Fi or battery strength
shown on the right.
NOTE: The available options may vary depending on the region or service
provider.
27
Your Home screen
Pending
notifications
Bluetooth, Wi-Fi &
battery status
Swipe down for notifications & settings
Swipe down from the status bar to open the notifications panel. To close the
notifications panel, swipe up the bar that is at the bottom of the screen.
NOTE: If long touch a icon at the top of the screen, will go to Settings
directly.
Quick Settings
Use Quick Settings to easily toggle function settings like Wi-Fi, manage display
brightness and more. For Quick Set tings, swipe down from the status bar to open the
notifications panel and swipe or touch for you desired setting.
To rearrange Quick Setting items on the notification panel
Touch . You can then check and rearrange items on the notification panel.
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