LG LW770 Quick Start Guide

MHK63945301 (1.0) H Printed in Korea
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QUICK
START
GUIDE
READ ME FIRST
A SIMPLE GUIDE TO
ACTIVATING YOUR PHONE
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We know there are two things you can’t live without — your music and your mobile phone. That’s why we created Muve Music® — to bring those two worlds together. It’s time to make your move. Let’s get started. This guide includes
information to program your Cricket phone and start your service. Please
see the accompanying manufacturer’s user guide and Muve Music experience guide for additional information about your phone. If you have any additional questions, concerns or issues with your device, visit us online at mycricket.com or call us toll free at 1-800-CRICKET (1-800-274-2538).
ACTIVATING YOUR CRICKET PHONE
Tip: It is recommended that you have a
strong cell signal – at least four bars – when you begin programming your phone.
Be sure to insert your SIM card and battery into your device. Once it is fully charged and powered on, simply follow these steps to activate your LG Optimus Regard™.
When you turn on your device you’ll be prompted to activate your phone, as well as adjust your settings and account setup. Simply follow the steps on your screen to proceed through the self-activation process.
If you are unable to activate your device through these steps, please try Over The Air Activation (page 3) or Manual Programming.
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OVER THE AIR ACTIVATION
Recommended in order to access all features of your phone.
Before you begin Over The Air Activation, please insert your SIM card and battery into the LG Optimus Regard™ and make sure your phone is fully charged.
Tip: If you would like to transfer your existing
phone number to your Cricket service, please call 1-866-351-PORT (7678) after you complete your activation.
1
Touch the phone icon on the bottom of the Home Screen to begin the activation process for your phone.
2
Dial *228 and tap the “Call” button. Next you will be taken to an Activation Screen.
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This will begin your
MANUAL PROGRAMMING
3
new phone’s activation process. Be sure to listen closely for the activation confirmation.
4
Once successfully activated, you’ll hear the message, “Your phone is now programmed, thank you for calling Cricket.”
5
After your phone has been successfully activated, it will automatically restart.
Your LG Optimus Regard™ phone is now ready to use.
Tip: Due to network availability, the process may
take multiple tries to complete. If your initial activation does not go through, please repeat steps 1–5.
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Tip: If Over The Air Activation is unsuccessful, you
may use Manual Programming to activate basic talk and text service. However, in order to activate the full features and data capabilities of your phone, please visit a Cricket store or call 1-800-CRICKET (1-800-274-2538).
MANUAL PROGRAMMING
INSTRUCTIONS
To manually activate your Cricket phone, simply follow these steps.
Before you begin Manual Activation, please insert your SIM card and battery into the LG Optimus Regard™ and make sure your phone is fully charged.
1
Charge your battery overnight.
2
Read these instructions and have a pen ready before you call to set up service.
3
Once your battery is charged, call 1-800-CRICKET (1-800-274-2538) from a dierent phone to speak with a Cricket representative.
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4
The Cricket representative will give you the numbers below, so make sure you’re ready to write them down, as you will need them later:
Your 10-Digit Cricket Phone Number (MDN)
Your 10-Digit Cricket Mobile Identification Number (MIN)
Your 1 to 5-Digit Cricket System ID (SID)
Tip: Please don’t start Step 5 until you have all of
your information from Step 4.
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5
Turn on your phone using the Power button.
Touch the phone icon on
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the bottom of the Home Screen to begin the manual activation process for your phone.
7
Enter ##626* (##NAM*) to access Number Assignment Module (NAM) Programming.
8
You will be prompted to “Please enter password,” which you’ll do by entering 333333 (six times) and pressing “OK.”
You will be taken to
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the manual screen. Press “Edit.”
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The MDN entry box will
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pop up automatically.
Enter your new 10-digit
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Cricket phone number that you received from the Cricket representative and hit “OK.”
The MIN entry box will
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automatically pop up.
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Enter your new 10-digit Cricket MIN number that you received from the Cricket representative and hit “OK.”
The SID entry box will
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pop up automatically. Enter the 1 to 5-digit
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SID number that you received from the Cricket representative and hit “OK.”
You will be returned to
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the Manual home screen and then need to click “Done.” The device will automatically restart.
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Once manual programing is complete you are ready to make basic calls. Please try Over The Air Programming (see page 3) again to activate all features. If you’re still unable to activate your LG Optimus Regard™, please call 1-800-CRICKET (1-800-274-2538).
NOTES
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TERMS AND CONDITIONS
Cricket Terms and Conditions of Service
1. (a) This is An Important Agreement Regarding the Services We Provide to You. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. These Terms and Conditions of Service constitute an agreement (“Agreement”) between you and the provider of your Cricket service and contain an arbitration clause and other clauses which may aect your legal rights. The provider is
Cricket Communications, Inc. (which conducts business under the name Cricket Wireless, Inc. in Pennsylvania) or one of its joint venture partners, which are separate entities and may not be controlled by Cricket Communications, Inc. The applicable provider of your Cricket service in your market is referred to in this Agreement as “Cricket” (“us”, “we”, “our” or “Cricket”). This Agreement governs the sale and delivery of wireless service(s) (“Service” or “Services”) to you by Cricket. This Agreement is between you (the purchaser or user of the Services) and us, and also includes by this reference any terms and conditions applicable to the Service(s) that you select as described in any of our product brochure(s), literature or on our ocial website (www.mycricket.com). In addition, certain regulatory filings, called taris, and other laws, may also govern our provision of Services to you. This Agreement replaces and supersedes all previous versions of the Terms and Conditions of Service. Because these Terms and Conditions of Service may change from time to time, please visit us at our ocial website (www.mycricket.com) or visit one of our retail stores for the most current version.
(b)IMPORTANT: WHEN YOU START SERVICE OR USE THE SERVICE BY, FOR EXAMPLE, PLACING A CALL, SENDING A MESSAGE OR TRANSMITTING DATA ON THE CRICKET WIRELESS SYSTEM OR ANOTHER SYSTEM THAT’S AGREED TO CARRY OUR SERVICES, YOU INDICATE YOUR ACCEPTANCE OF THIS AGREEMENT. IN ADDITION, EACH TIME YOU PAY FOR SERVICE FROM US, YOU CONFIRM YOUR ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT WANT TO ACCEPT THIS AGREEMENT, DO NOT START SERVICE OR USE THE SERVICE AND RETURN YOUR WIRELESS DEVICE, UNUSED AND WITH THE ORIGINAL RECEIPT AND ALL PACKAGING AND ACCESSORIES, TO THE STORE WHERE PURCHASED WITHIN THE RETURN PERIOD SET BY THAT STORE FOR A REFUND.
2. (a) Scope of Service. Cricket reserves the right to manage our wireless systems and the use of our Services. As a result, we may deny a request for
Service from any customer or potential customer or discontinue a customer’s service for any lawful reason. We may block access to a number and/or certain categories of numbers (for example, 976 and 900 numbers), certain websites, or certain messages, including text, video, photo, and audio messages, in our sole discretion and to the extent legally permitted. In addition, calls placed to services that, in our sole discretion, are designed to facilitate trac stimulation, including but not limited to chat line facilities, free conference calling services, call center operations and help desk provisioning, are not included in our calling plans. If you would like to place calls to services of this nature, we may oer an add-on calling feature for an additional monthly fee.
(b) Services are generally available within the operating range of our wireless system in your service area. Your service area is the area depicted in the coverage brochure you received with this Agreement or that is posted on our ocial website (www.mycricket.com) and may change from time to time. Coverage maps only approximate our anticipated wireless coverage area outdoors; actual Service area, coverage and quality may vary and change without notice depending on a variety of factors including but not limited to network capacity, location, nearby buildings (and other structures), your wireless device, terrain and weather. Outages and interruptions in Service may occur, and speed of Service varies. You agree we are not liable for problems relating to Service availability or quality. Except for 911 calls and any “roaming” service to which
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you have subscribed, you will not be able to use your wireless device outside of your service area for any calls (including local and long distance) or any other service features. As a result, sometimes Service, including calls or attempted calls to emergency services like 9-1-1 calls, may be interrupted or fail, and/or the quality of calls may be poor.
(c) Any statements by Cricket, its employees, representatives or agents about the coverage of our wireless system are only intended to describe Cricket’s approximate coverage in your service area. You should not interpret any such statement to mean that Service will be available under all circumstances, at all times, or without interruption in your service area.
(d) YOU AGREE TO HOLD CRICKET, ITS EMPLOYEES AND AGENTS HARMLESS AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS (INCLUDING ACTIONS BY THIRD PARTIES OR THOSE WHO USE YOUR PHONE) ARISING OUT OF YOUR OR ANOTHER PERSON’S USE OR ATTEMPTED USE OF THE SERVICE.
3. Privacy. Our privacy policy describes our privacy practices. The policy, as amended from time to time, can be found at our ocial web site (www. mycricket.com).
4. Rate Plan. (a) We determine what types of Service and rate plans or service packages
(collectively “Rate Plans”) we oer to you. We may oer dierent Services and dierent Rate Plan(s) to dierent people and entities, in dierent geographic locations at dierent times. Services oered under some Rate Plans may be more limited than those oered under other Rate Plans. The Services and Rate Plan you select determine the charges and fees you have to pay for Services. The Rate Plan you select will be your Rate Plan until that Rate Plan is modified, you switch to a dierent Rate Plan (if we oer other Rate Plans to you), you cancel your Service, or your Service is terminated. If we make more than one Rate Plan available to you, you may change to another Rate Plan, but you may be required to pay us a Rate Plan change fee or other fee(s). Rate plan changes may not be eective immediately. ALTHOUGH YOUR RATE PLAN, FEATURE
AND PROMOTION DESCRIPTIONS ARE IN SEPARATE DOCUMENTS, THEY ARE PART OF THIS AGREEMENT.
(b) If you take advantage of certain promotions or rebate oers (instant or
otherwise), you may be required to select a particular Rate Plan or Service(s) for a certain period of time, or payment options to be eligible. Alternatively, you may be required to reimburse Cricket for such promotional oers if you fail to meet the commitments or restrictions applicable to such oers. Cricket may elect to collect the promotional or rebate benefit in any legal manner it elects.
5. Changes to Agreement or Rate Plan. We may change this Agreement, your Rate Plan, any fee for prepaid service, upgrade, enhancement, Regulatory Recovery Fee (see 9(c) below) and any applicable surcharge, tari and tax at any time. Any changes to this Agreement are eective when we publish the revised terms and conditions or otherwise give you notice of such changes.
6. Safe Use and Important Emergency 9-1-1 Information. (a) Always use your wireless device in a safe manner that does not create a
risk to your safety or the safety of others around you. For example, it can be dangerous for you to engage in stressful or emotional conversations on your wireless device, send or receive text messages or otherwise become distracted while driving. Be aware of and comply with the laws that apply to you when you are driving. When possible, use a device that allows you to talk on your phone without holding it when you are driving.
(b) When making a 9-1-1 call, always state the nature of your emergency and provide both your location and phone number, as the operator may not automatically receive this information. Cricket is not responsible for failures to
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connect or complete 9-1-1 calls or if inaccurate location information is provided. 9-1-1 service may not be available or reliable and your ability to receive emergency services may be impeded. We may use a variety of information and methods to determine the location of a 9-1-1 call, including Global Positioning Satellites, our wireless network, or the street address you have provided us as your primary use location. Even with this information, an emergency operator may not be able to locate you in order to provide emergency services. Other third party entities are involved in connecting a 9-1-1 call and Cricket does not determine the public safety agency to which your 9-1-1 call is routed. If you are porting a phone number to or from us, we may not be able to provide you with some Services, such as 9-1-1 location services, while the port is being implemented. If you dial 9-1-1 while outside the U.S., 9-1-1 services may not be available.
7. Prohibited Uses. (a) You must comply with all laws and regulations while using the Service.
Among other prohibited uses, the Service may not be used (1) for telemarketing, commercial research, commercial data collection or transmission, sale or resale of Service or in the operation of any telephone-based business (for example, chat lines or fortune telling services); (2) for any fraudulent, illegal or abusive purpose, or in a manner that interferes or causes problems with the operation of Cricket’s wireless system; or (3) continuously, with or without breaks, so as to create the functional equivalent of a telephone line dedicated to continuous use.
(b) You must use your wireless device predominantly within the Cricket owned network coverage area. We may limit, deny your continued use of the other carrier’s network, change your rate plan or terminate your Service without notice if you no longer live and have a mailing address within a Cricket owned network coverage area or if more than 50% of your voice and/or data usage is on a Partner network for the previous billing cycle.
8. Wireless Devices, Numbers and E-mail Addresses. Cricket did not manufacture your wireless device and is not responsible for any defects or for the acts or omissions of the manufacturer. Your device may not accept services from other carriers. You do not have any rights to any number, e-mail address or other identifier we may assign to your device or account; you may not modify, change or transfer any of these except as we allow and as allowed for by law. In certain instances, you may transfer your number from another carrier to Cricket or from Cricket to another carrier.
9. Charges. (a) You are responsible for paying all charges for Service, including the following:
(1) recurring monthly charges for each monthly billing period in which you had or will have access to the Service for all or any portion of that billing period; (2) optional Service features or feature bundles selected by you and for which separate charges apply, including but not limited to long distance, directory assistance (411) calls, ringtones, ringback tones, videos and music; (3) charges for adding multiple phones to the same account; (4) any Service activation, reinstatement, reconnection, administrative, termination or other charges that may apply; (5) all third party charges that you have authorized; (6) all applicable taxes; and (7) regulatory charges, including regulatory charges imposed in connection with Cricket’s provision of Service
(b) Various taxes, surcharges, fees, and other assessments are imposed by governments relating to the Service we provide to you, goods or services you purchase, and the wireless network and equipment used in providing the Service. We will determine, in our sole discretion, the taxes and other assessments that you are responsible to pay and the amounts of such charges.
(c) In addition to other charges, you may also be assessed a “Regulatory Recovery Fee”, which is a charge created, assessed and collected by Cricket to help defray our costs for compliance with various regulatory requirements which
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