LG LUWM101HWA User Manual

www.LGSIGNATURE.com

ESPAÑOLENGLISH

OWNER'S MANUAL

MAIN WASHER

Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times.

LUWM101HWA

www.lg.com

TABLE OF CONTENTS

4 PRODUCT FEATURES

5 SAFETY INSTRUCTIONS

5 IMPORTANT SAFETY INSTRUCTIONS

9 PRODUCT OVERVIEW

9 Parts 9 Accessories

10 INSTALLATION

10 Installation Parts and Tools 10 Installation Overview 11 Product Specifications 12 Choosing the Proper Location 13 Unpacking and Removing Shipping Bolts 14 Connecting the Water Lines 15 Connecting the Drain Hose 16 Leveling the Washer 17 Connecting to the Power Supply 17 Testing the Washer

40 SMART FUNCTIONS

40 Smart ThinQ Application 42 Smart Diagnosis™ Function

43 MAINTENANCE

43 Regular Cleaning 45 Cleaning the Door Seal 45 Cleaning the Water Inlet Filters 46 Cleaning the Drain Pump Filter 47 Cleaning Auto Dispense Tray 48 Care in Cold Climates

49 TROUBLESHOOTING

49 FAQs: Frequently Asked Questions 50 Before Calling for Service

57 WARRANTY (USA)

18 OPERATION

18 Using the Washer 19 Sorting Laundry 20 Loading the Washer 20 Adding Cleaning Products 23 Control Panel 24 Wash Cycles 26 Cycle Guide 29 Cycle Modifier Buttons 32 Special Cycles/Features 33 Drying Tips 35 Settings 39 Download Cycles

4 PRODUCT FEATURES

PRODUCT FEATURES

INVERTER DIRECT DRIVE MOTOR

The inverter motor, which is directly connected to the tub, produces little noise and vibration and offers great durability and a long lifespan.

TUB CLEAN

Cleaning of the tub on a regular monthly basis using Tub Clean can help keep the tub clean and fresh.

LARGE CAPACITY STAINLESS STEEL DRUM

The large capacity stainless steel drum offers extreme durability and is tilted to improve efciency and allow

easier access for large items.

CONTROL LOCK

Use this option to disable the controls during a wash cycle. This option can prevent children from changing cycles or operating the machine.

AUTO DISPENSE

The detergent and softener are automatically dispensed based on the load size.

HIGH TEMPERATURE STEAM CYCLES (on some models)

LG's unique, high-temperature steam cycles help to remove tough stains.

SMART THINQ

Download the free Smart ThinQ application to a smartphone in order to remotely operate and communicate with the appliance, and to help diagnose problems.

ENGLISH

SAFETY INSTRUCTIONS

5SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

WARNING

If you do not follow instructions, it could result in death or serious injury.

CAUTION

If you do not follow instructions, it could result in minor or moderate injury or damage to the product.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, re, death, electric shock, scalding or injury

to persons when using this product, follow basic precautions, including the following:

California Safe Drinking Water and Toxic Enforcement Act

• This product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

INSTALLATION

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

• Before use, the appliance must be properly installed as described in this manual.

• To reduce the risk of severe injury or death, follow all installation instructions.

• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have

it checked and reinstalled by qualied service personnel.

• The appliance must be installed and electrically grounded by qualied service personnel in accordance with local codes.

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• This appliance must be positioned near to an electrical power supply.

• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.

• When moving or installing the product in a different location, call qualied service personnel for installation and service.

• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

6 SAFETY INSTRUCTIONS

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.

• Do not install the appliance in humid spaces.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.

• Moving or installation of the appliance requires two or more people.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.

OPERATION

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• Do not tamper with controls.

• Do not abuse, sit on, or stand on the door of the appliance.

• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the appliance is used near children.

• Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside.

• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.

• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the nish.

• Do not use an extension cord or adapter with this appliance.

• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

• Do not grasp the power cord or touch the appliance controls with wet hands.

• Do not modify or extend the power cord.

• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline,

dry-cleaning solvents, vegetable or cooking oil, or other ammable or explosive substances, as they give off

vapors that could ignite or explode.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.

• If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.

• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.

• Do not use liquid chlorine bleach.

• Do not operate the applilance without the Auto Dispense tray in place.

ENGLISH

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for

such a period, before using the appliance turn on all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time.

• Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.

• Do not add gasoline, dry cleaning solvents, or other ammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

• Do not put oily or greasy clothing, candles or ammable materials on top of the appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.),

gasoline, chemicals and other ammable vapors and liquids.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or

a similar qualied person in order to avoid a hazard.

• Never unplug the appliance by pulling on the power cord. Always grip the plug rmly and pull straight out from the outlet.

• Fix the drain hose securely in place.

• Do not add gasoline, dry cleaning solvents, or other ammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

7SAFETY INSTRUCTIONS

MAINTENANCE

• Remove the door before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualied

service personnel unless specically recommended in this owner’s manual. Use only authorized factory

parts.

• Remove any dust or foreign matter from the power plug pins.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Make sure the door is closed at all times when not being lled with laundry products.

• Do not disassemble or repair the appliance by yourself.

GROUNDING INSTRUCTIONS

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with

a qualied electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not t the outlet, have a proper outlet installed by a qualied electrician.

• For your safety, the information in this manual must be followed to minimize the risk of re, explosion, or electric shock, or to prevent property damage, injury to persons, or death.

• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

8 SAFETY INSTRUCTIONS

BASIC SAFETY PRECAUTIONS

• Do not dry unwashed items in the appliance.

• Unplug the appliance before cleaning to avoid the risk of electric shock.

• Items that have been soiled with substances such as cooking oil, vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance.

• Fabric softeners, or similar products, should be used as specied by the fabric softener instructions.

• Remove all objects from pockets such as lighters and matches.

• The appliance is not to be used if industrial chemicals have been used for cleaning.

• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump, valve, motor, control board.

CAUTION

To reduce the risk of minor or moderate injury to persons, malfunction, or damage

to the product or property when using this product, follow basic precautions, including the following:

INSTALLATION

• Install the product on a rm and level oor.

OPERATION

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.

• Do not place objects on top of the appliance.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.

• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.

• Do not combine laundry products for use in one load unless specied on the label.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

SAVE THESE INSTRUCTIONS

ENGLISH

PRODUCT OVERVIEW

Parts

9PRODUCT OVERVIEW

Shipping bolts

Power cord

Power button

Drum light

Accessories

Included Accessories

Non-skid pads

Wrench Tie strap

Tub

Door

Drain hose

Drain pump

h s

Drain pump lter

Lower cover

Leveling feet

Auto Dispense tray

Hot/cold water hoses Caps for covering

shipping bolt holes

Elbow bracket

(for securing drain

hose)

Liquid detergent dispenser cap

Liquid softener dispenser cap

Control panel

Water inlets

Collapsible manual

dispenser (1 EA)

Anti-vibration pads

(4 EA)

NOTE

• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts.

• The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

10 INSTALLATION

INSTALLATION

Installation Parts and Tools

Tools Needed

Adjustable Pliers

Carpenter's Level

Installation Overview

Please read the following installation instructions rst after purchasing this product or transporting it to another

location.

Choosing the proper

location

Connecting the drain line Leveling the washer Connecting to the power

Unpacking and removing

shipping bolts

Connecting the water line

supply

Testing the washer

WARNING

• Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury,

re, electric shock, or death.

• Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this

warning can cause serious injury, re, electric shock, or death.

• To reduce the risk of electric shock, do not install the appliance in humid spaces. Failure to follow this

warning can cause serious injury, re, electric shock, or death.

• To ensure proper air ow, do not block the large opening on the bottom of the washer with carpeting or other materials.

• Do not remove the ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong

outlet. Failure to follow this warning can cause serious injury, re, electric shock, or death.

ENGLISH

Product Specications

The appearance and specications listed in this manual may vary due to constant product improvements.

11INSTALLATION

Model LUWM101HWA

Electrical requirements 120 VAC @ 60 Hz Min. / Max. water pressure 20 – 120 psi (138–827 kPa)

Dimensions

Net weight 208 lb (94.5kg) Max spin speed 1600 RPM Operating Temperature Range 41-95 °F (5-35 °C)

23 5/8 in (W) x 26 1/2 in (D) x 33 1/2 in (H) 60 cm (W) x 67.5 cm (D) x 85 cm (H)

12 INSTALLATION

Choosing the Proper Location

Install the washer on a solid oor that is strong and

rigid enough to support the weight of the washer,

even when fully loaded, without exing or bouncing. If the oor has too much ex, you may need to reinforce it to make it more rigid. If the oor is not

solid, it may cause severe vibration and noise.

NOTE

• Before installing the washer, make sure the oor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Leveling feet

that can move or slide on the oor can contribute to

excess vibration and noise due to poor contact with

the oor.

• If a drip pan must be used, take extra care to follow the instructions provided with the drip pan and make

sure the leveling feet are adjusted for rm and even

contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation.

• Allow for sufcient space between the walls and the washer for installation.

• If the appliance is installed in an area where the temperature is above or below the recommended operating temperature range, it may result in longer drying times or poor drying performance.

Flooring

• To minimize noise and vibration, the washer must

be installed on a solidly constructed oor.

NOTE

• The washer must be installed on rm ooring to minimize vibration during the spin cycle. Concrete

ooring is best, but a wood oor is sufcient,

provided it is built to FHA standards.

Floor Installation

53 / "

48 / "

49 / "

42 / "

* 49 / "

• To minimize noise and vibration, the washer must

be installed on a solidly constructed oor.

23 / "

1"1"4"

0.2"

Power Outlet

• The power outlet must be within 60 inches (1.5 m) of either side of the washer.

• The appliance and outlet must be positioned so that the plug is easily accessible.

• Do not overload the outlet with more than one appliance.

• The outlet must be grounded in accordance with current electrical wiring codes and regulations.

• Use a time-delay fuse or circuit breaker.

NOTE

• It is the personal responsibility and obligation of the product owner to have a proper outlet installed by

qualied service personnel.

NOTE

• Refer to the instructions packaged with the optional pedestal kit before installing with a pedestal kit.

13INSTALLATION

ENGLISH

Unpacking and Removing Shipping Bolts

Lift the washer off the foam base.

After removing the carton and shipping material, lift the washer off the foam base. Make sure the plastic tub support comes off with the base and is not stuck to the bottom of the washer.

If you must lay the washer down to remove the base packaging materials, always protect the side of the washer and lay it carefully on its side. Do not lay the washer on its front or back.

Foam tub support

Carton base

NOTE

• Save the bolt assemblies for future use. To prevent damage to internal components, do not transport the washer without reinstalling the shipping bolts.

• Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer. The cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.

Remove the bolt assemblies.

Starting with the bottom two shipping bolts, use the wrench (included) to fully loosen all four shipping bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.

Shipping

bolt

14 INSTALLATION

Connecting the Water Lines

Check the ttings and seals.

Inspect the threaded tting on each hose and

make sure there is a rubber seal in place in both ends of each hose to prevent leaking.

Rubber seal Rubber seal

Water hose (to water inlet on washer)

Connect the water supply hoses.

Connect the water supply hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. Connect the blue hose to a cold water faucet and the red hose to a hot water faucet.

Water faucet

Water hose

(to tap)

Attach the water lines to the back of the

washer.

Attach the hot water line to the hot water inlet on the back of the washer. Attach the cold water line to the cold water inlet on the back of the

washer. Tighten the ttings securely. Turn ON

both faucets all the way and check for leaks at both ends of the hoses.

Cold

water

inlet

Hot water inlet

WARNING

• Do not overtighten the hoses or crossthread the

hose ttings. Overtightening or cross-threading

can damage the valves, resulting in leaking and property damage.

• Do not overtighten. Damage to the coupling can result.

Flush out the inlet hoses.

After connecting the inlet hoses to the water

faucets, turn on the water faucets to ush out

foreign substances (dirt, sand or sawdust) in the water lines. Let water drain into a bucket, and check the water temperature to make sure you've connected the hoses to the correct faucets.

CAUTION

• Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak

or burst causing ooding and property damage.

Contact an LG Customer Information Center for assistance in buying hoses.

NOTE

• Periodically check the hoses for cracks, leaks, and

wear, and replace the hoses every ve years. Do

not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.

• Water supply pressure must be between 20 psi and 120 psi (138 – 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.

• To provide optimum washing performance, the hot water temperature should be set at 120 – 135 °F (48 – 57 °C) and the cold at 60 °F (15 °C).

• The washer should never be installed or stored in a location subject to freezing temperatures. Damage to the water lines and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.

15INSTALLATION

ENGLISH

Connecting the Drain Hose

NOTE

• The drain hose should always be properly secured. Failure to properly secure the drain hose can result

in ooding and property damage.

• The drain must be installed in accordance with any applicable local codes and regulations.

• Make sure that the drain hose is not stretched, pinched, crushed, or kinked.

• Do not install the drain hose with the end lower than

29.5 inches (0.7 m) or higher than 96 inches (2.4 m) above the bottom of the washer or more than 60 inches (1.5 m) away from the washer.

• Never create an airtight seal between the hose and the drain with tape or other means. If no air gap is present, water can be siphoned out of the tub resulting in poor wash/rinse performance or clothing damage.

Option 1: Standpipe

Clip the end of the hose into the elbow

bracket.

Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.

Option 2: Laundry Tub

Clip the end of the hose into the elbow

bracket.

No more than 4 inches (10 cm)

Elbow bracket

Hang the end of the drain hose over the side

of the laundry tub.

Elbow bracket

Drain hose

No more than 4 inches (10 cm)

Elbow bracket

Insert the end of the drain hose into the

standpipe.

Drain hose

Use a tie strap to secure the drain hose in

place.

Elbow bracket

Use a tie strap to secure the drain hose in

place.

16 INSTALLATION

Leveling the Washer

The drum of your new washer spins at very high speeds. To minimize vibration, noise, and unwanted

movement, the oor must be a level, solid surface.

The slope beneath the washer should not exceed

1 inch, and all four leveling feet must rest rmly on the oor.

NOTE

• Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate

• Before installing the washer, make sure that the

oor is clean, dry and free of dust, dirt, water and

oil so the washer feet cannot slide easily. Feet

that move or slide on the oor can contribute to

excessive vibration and noise due to poor contact

with the oor.

Position the washer in its nal location.

Take special care not to pinch, strain, or crush the water and drain lines. If you have a carpenter's level, you can place it across the top of the washer.

Level

Recheck the washer’s levelness.

Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, repeat steps 1-3.

CAUTION

• Using the washer without leveling it may cause excess vibration and noise, leading to a machine malfunction.

• Extend the leveling feet only to level the washer. If you extend the leveling feet unnecessarily, it may cause abnormal vibration of the washer.

Adjust the lower leveling feet.

Turn in one direction to raise the washer or the other direction to lower it.

Raise Lower

Tighten the locknuts.

Turn the locknuts counterclockwise and tighten them when the washer is level.

Lock nut

Tighten all 4 lock

nuts securely

17INSTALLATION

ENGLISH

Connecting to the Power Supply

The washer should be plugged into a 120 VAC, 60 Hz grounded 3-prong outlet. Plug in the washer.

WARNING

• Do not use a worn or damaged power cord or power plug. Replace or repair it immediately.

Failure to do so may result in death, re, electric

shock, or malfunction.

• Do not modify the power cord and plug provided with the appliance. Take care not to damage it when installing or moving the washer. Failure to

do so may result in death, re, electric shock, or

malfunction.

• Make sure that the washer is grounded.

• Connect this washer to a grounded outlet conforming to the rating prior to use. Failure

to do so may result in re, electric shock, or

malfunction.

• Do not damage or cut off the ground prong of

the power cord. Doing so may cause death, re,

electric shock, or product malfunction.

• Improper connection of the equipment-grounding conductor can result in risk of electric shock.

Check with a qualied electrician or service

technician if you are in doubt as to whether the

appliance is properly grounded. If it does not t

the outlet, have a proper outlet installed by a

qualied electrician

• The appliance and outlet must be positioned so that the plug is easily accessible.

• Do not use adapters or extension cords. Doing

so may result in serious injury, re, electric

shock, or death.

• For best performance, plug the washer into its own individual outlet. This helps prevent overloading house wiring circuits which could

cause a re hazard from overheated wires.

• If necessary, use a new, UL-listed 3-prong adapter or 3-wire extension cord with a 3-prong (grounding) plug rated at no less than the branch circuit. Do not use an extension cord longer than 3 feet. Failure to follow these warnings may

result in serious injury, re, electric shock, or

death.

Testing the Washer

Check if the washer is properly installed and run a test cycle.

Load the washer with 6 pounds of laundry

(approximately 6 thick bath towels).

Press the Power button.

Press the Rinse+Spin cycle.

Press the Start/Pause button.

The wash cycle starts. Check if water is supplied, that the machine

does not rock or vibrate excessively, and that it drains well during the spin cycle.

NOTE

• If water leaks during water supply, see Connect the Water Lines to connect them properly.

• If the washer rocks and vibrates excessively, see Level the Washer to level it again.

• If the drain does not work, see Connect the Drain Hose to install the hose properly.

18 OPERATION

(

)

( )

OPERATION

Using the Washer

WARNING

• To reduce the risk of re, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.

Sort Laundry and Load the Washer

Sort laundry by fabric type, soil level, color and load size, as needed. Open the door and load items into the washer.

Cleaning Products

Add the proper amount of HE (High-Efciency) detergent and liquid fabric

softener to the Auto Dispense reservoir or the manual dispenser. If desired, use the manual dispenser to add powdered oxygen-based bleach. Do not use liquid chlorine bleach.

Turn on the Washer

Press the Power button to turn on the washer. After a short delay, the display will illuminate and a chime will sound.

Cycle Buttons

Touch a cycle icon in the display to select a cycle. Swipe left in the display to see additional cycles.

Adjust Settings

Default settings for the selected cycle can now be changed, if desired, by selecting the options in the display. See the Control Panel section for more details.

NOTE

• Not all modiers and options are available on all cycles. The selection will not appear in the display if it is not allowed.

Begin Cycle

Press the Start/Pause button to begin the cycle. The washer will agitate briey without water to measure the weight of the load. If the Start/Pause button is not pressed within 15 minutes, the washer will shut off and all settings will be lost.

End of Cycle

When the cycle is nished, a melody will sound. Immediately remove your

clothing from the washer to reduce wrinkling. Check around the door seal when removing the load for small items that may be caught in the seal.

NOTE

• The washer rotates the laundry in a way that allows it to use less water while still fully saturating your clothing. It is normal to not be able to see water during the wash cycle. If the temperature or the water level inside the machine is too high, the door locks and cannot be opened. To open the door while washing, use the Rinse+Spin cycle.

19OPERATION

ENGLISH

Sorting Laundry

CAUTION

• The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.

• Use the Bulky/Large cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can result in leakage.

• If possible, do not wash any water-resistant items. If you must, please select the Bulky/Large cycle.

Grouping Similar Items

For the best washing results, and to reduce the possibility of damage to clothing, care should be taken to sort the clothing into loads that are made up of similar items.

Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.

Colors

Sort articles by color. Wash dark clothes together in a separate load from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.

Soil Level

Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.

Fabric Type

Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics in a delicate load can result in poor wash performance for the heavy fabrics and possible damage to the delicates.

Sort Laundry

By colors By Soil By Fabric By Lint

White Heavy Delicates

Lights Normal Easy Care

Darks Light Sturdy

Lint

Producer

Lint

Collector

Fabric Care Labels

Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.

Category Label Directions

Hand wash

Machine wash, Normal cycle

Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower

Washing

Water

Temperature

Bleach

Symbols

spin) Gentle/Delicate setting

(slow agitation and/or reduced wash time)

Do not wash

Do not wring

Hot Warm Cold/Cool Any bleach (when

needed) Only non-chlorine bleach

(when needed)

Do not bleach

Lint Type

Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector—knit sweater; lint producer—terry cloth towels.)

20 OPERATION

Loading the Washer

• Check and empty pockets. Paper clips, coins, matches, etc. can damage clothing and the washer.

• Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.

• Pretreat heavily stained areas for best results.

• Combine large and small items in a load. Load large

items rst. Large items should not be more than half

of total load.

• The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily.

• Do not wash single small items. Add 1-2 similar items to the load to prevent an out-of-balance load.

• Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items.

• Do not wash/spin waterproof items. Washing raincoats or sleeping bags may result in abnormal vibration or may cause the load to bounce, which could damage the drum.

• Wash small, light items in a mesh bag. Items like underwear can get caught in the door seal, and a brassiere hook may damage other items or the drum.

• Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.

• For best performance, load clothes as shown.

Adding Cleaning Products

Using the Auto Dispense Function

When the Auto Detergent and Auto Softener functions are turned on, detergent and softener are automatically dispensed in amounts based on the load size, at the appropriate time during the cycle.

Press the O mark to open the lower cover as

shown below.

Press PUSH on the Auto Dispense tray as

shown. Use the handle to pull the tray out.

- Load clothes loosely, and do not overll the drum.

Clothes need room to circulate in order to get clean.

- Do not press down on items while stacking them in

the drum.

Turn the caps on the Auto Dispense tray to

the left to open the two reservoirs.

Detergent

(

)

Push

Softener

( )

21OPERATION

ENGLISH

Pour the detergent and softener into their

respective reservoirs.

- The Auto Dispense tray has two reservoirs. Put the liquid detergent (

) into the left reservoir and the fabric softener ( the right reservoir.

- Fill to the Max line.

Detergent

After lling, insert and turn the caps to the

right until tightly closed.

Detergent

Insert the Auto Dispense tray until it clicks.

(

)

(

)

Push

) into

Softener

( )

Softener

( )

NOTE

• Before using the appliance, make sure there is detergent in the Auto Dispense reservoir.

• A full detergent reservoir will last for about 18 standard cycles, with half a load of laundry in the drum.

• The default settings are congured to automatically dispense 2.4 oz (70 ml) of detergent and 1 oz (30 ml) of softener for 8-12 lb (4-6 kg) of normally soiled laundry. This can be changed using the More Settings button. For more details, see the Settings section of this manual.

• To set the Auto Dispense amounts for 8-12 lb (4-6 kg), see the manufacturer's recommendations on the detergent or fabric softener.

• When you select Auto Wash, Auto Detergent is automatically turned on.

• Turn on the detergent/softener rell alarm to be

notied of when the reservoirs need to be relled.

• Remove any residual detergent on the outside of the Auto Dispense tray before inserting it.

• To change detergents, follow the steps above or turn off the Auto Detergent function and use the included manual dispenser.

• Do not use force when pulling out the Auto Dispense tray.

• To use the Auto Detergent function with the Wool cycle or other cycles where a neutral detergent is recommended, touch Cancel when prompted.

• Always use HE (High-Efciency) detergent with this washer.

Close the lower cover.

Touch the icon at the top of the display to open the Settings screen and select the Auto Detergent and Auto Softener functions.

WARNING

• Do NOT mix chlorine bleach with ammonia or acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death.

22 OPERATION

CAUTION

• Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of the washer or dryer. Wipe up any spills immediately.

These products can damage the machine's nish

and controls.

• Remove the Auto Dispense tray only when relling or replacing detergent or softener.

• Use only liquid HE detergents in the Auto Dispense tray.

• Do not pour any powdered cleaning products into the Auto Dispense reservoirs.

• Do not put liquid bleach into the Auto Dispense tray or the manual dispenser.

• The Auto Dispense function may not work properly with some concentrated gel detergents. Use the manual dispenser to dispense gel detergents.

• Do not mix detergent with fabric softener.

• Use care when removing and inserting the Auto Dispense tray, as detergent or fabric softener may spill. Wipe up any spills before proceeding.

• To use the Auto Dispense function, Auto Detergent and/or Auto Softener must be turned on in the Settings screen.

• Detergent or fabric softener left in the Auto Dispense reservoirs for an extended period may harden and fail to dispense properly.

• The ventilation holes help in dispensing the detergent and fabric softener. Do not hold the Auto Dispense tray upside down, as cleaning products may leak.

Ventilation

hole

Ventilation hole

• Do not block the ventilation holes in the Auto Dispense tray.

Dispensing Detergent Manually

To manually dispense powdered detergent or neutral detergent, disable the Auto Detergent function and use the provided manual dispenser. To dispense oxygen-based bleach, leave the Auto Detergent function on. Do not use the manual dispenser with liquid bleach.

Turn off Auto Detergent function, if

necessary.

Measure and pour cleaning product into

manual dispenser.

Place manual dispenser on top of clothing in drum.

NOTE

• Dispense the detergent by referring to the scale mark in the manual dispenser.

• When washing is nished, wash the manual dispenser clean before storing it.

• To use fabric softener, turn on the Auto Softener function.

• Do not use the manual dispenser with the Auto Detergent function turned on. Excessive suds will remain even after rinsing, causing a longer rinsing time or preventing a proper rinsing.

• When you use the Delay Wash function, Auto Dispense is recommended.

• Manual dispenser can be collapsed for easy storage.

CAUTION

• Dispense the fabric softener using the Auto Detergent function.

• Carefully place the manual dispenser on top of clothes, to avoid spilling detergent directly onto clothing. Detergents with strong bleaching properties could cause damage to clothing.

ENGLISH

Control Panel

Control Panel Features

Cycle Category

The dots indicate the current category screen. Swipe the display left or right to show Everyday Cycles, Special Cycles, Dry Cycles(Optional), Download Cycles, and My Pattern.

Use My Pattern for cycles you use frequently. If you run the same cycle more than three times, it will be registered under My Pattern.

Cycle categories may differ on some models.

Start/Pause Button

23OPERATION

Cycles

You may select a desired cycle. For more information, see the Wash Cycles section.

Download new and specialized cycles that are not included in the appliance's standard cycles in the

Download Cycles category.

Quick Setting

Control Lock, Remote Start, Auto Detergent, Auto Softener, Selection of Main Washer and Mini Washer, and More Settings are displayed. Touch a function to turn it on or off.

Press this button to start the selected cycle. If the washer is running, use this button to pause the cycle without losing the current settings.

NOTE

• If Start/Pause is not pressed within 15 minutes of selecting a cycle, the washer automatically turns off and all cycle settings are lost.

Time and Status Display

The display shows the settings, estimated time remaining, options, and status messages for your washer. When the washer is turned on, the default settings in the display will illuminate.

24 OPERATION

Wash Cycles

Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best matches the load contents for maximum wash performance and fabric care. For best results, follow the fabric care labels on your garments. See the Sorting Laundry section for a guide to the symbols used on fabric care labels.

Swipe through the cycle category screens and touch a cycle icon to select the desired cycle. When you select a wash cycle, the icon for the cycle will be highlighted in the screen.

NOTE

• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).

• For information on using SmartThinQ™ applications to save energy, see the Smart Functions section.

Choosing by Wash Cycle Description

Use this cycle to wash all normal items, except delicate fabrics such as

Normal

Wool

Fabric Type

Delicate

Perm.Press

Outdoor

Normal

Speed Wash

Load Size

wool or silk.

NOTE: Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin immediately, using the default settings.

This cycle is for washing 100% pure wool items only. (Use detergent for machine-washable woolens.)

This cycle is for washing lingerie or sheer and lacy clothes which can easily be damaged.

Use this cycle to wash wrinkle-free clothes or tablecloths, to minimize wrinkles.

Use this cycle for garments that are specially designed and treated for outdoor use.

If you have a mixed load that is half-size, use the Normal cycle with default settings. For full-size loads, use the Normal cycle with the soil level set to heavy, and add an extra rinse. In both cases, the machine will automatically detect the load size and adjust accordingly.

Use the Speed Wash cycle to quickly wash lightly soiled clothing and small

loads. For high wash and rinse efciency, wash small loads of 2-3 lightly-

soiled garments (less than 3 lb. (1.36 kg)).

NOTE: Use very little detergent in this cycle. For additional rinsing, add an extra rinse in the Rinse option screen.

This cycle is for washing king or queen sized comforters.

Bulky/Large

Auto Wash

NOTE: Using the Bulky/Large cycle with a low spin speed is recommended when washing waterproof or water-resistant items, to help protect the fabrics’ properties. If your washer does not function properly, manually redistribute the load or put one comforter in at a time.

Use this cycle to adjusts wash and rinse patterns automatically after detecting load size and soil level.

ENGLISH

Choosing by Wash Cycle Description

Use the Speed Wash cycle to quickly wash lightly soiled clothing and small

loads. For high wash and rinse efciency, wash small loads of 2-3 lightly-

soiled garments (less than 3 lb. (1.36 kg)).

NOTE: Use very little detergent in this cycle. For additional rinsing, add an extra rinse in the Rinse option screen.

Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics. Change the spin speed in the Spin options screen after selecting the cycle.

Use this cycle to clean the washer's drum. See Tub Clean Cycle in the Maintenance section.

This cycle provides both washing and drying within 80 minutes for up to 3 lightly soiled shirts.

For tough stains on children's clothes, use the Normal cycle with a hot Wash Temp. setting, plus the Prewash option and an Extra Rinse.

This cycle is for washing heavily soiled laundry using more powerful wash motions.

This cycle is a powerful, high-temperature cycle designed specically to

reduce certain allergens.

NOTE

Convenience

Speed Wash

Rinse+Spin

Tub Clean

Speed Wash+Dry

Normal

Heavy Duty

25OPERATION

Soil Level

Allergiene™

Sanitary

• Selecting the Allergiene™ cycle automatically incorporates steam into the wash cycle.

• The Allergiene™ cycle can signicantly reduce allergens in bedding and clothing.

• The Allergiene™ cycle helps reduce dust mite populations and helps reduce allergens. Due to the higher energy and temperatures used, the Allergiene™ cycle is not recommended for wool, silk, leather, or any other delicate or temperature sensitive items.

This cycle reduces 99.9% of bacteria on laundry when used in conjunction with bleach, without high energy consumption.

26 OPERATION

Cycle Guide

●= available option, =default setting

Cycle Cycle Options Wash Temp Spin Speed Soil Level

Turbo Wash

Prewash Hot Very High

Normal

Speed Wash ● ●

Heavy Duty

Auto Wash

Perm.Press

Wool

Fresh Care Cold Medium

Fresh Care

Prewash

Hygienic Rinse Warm High

Fresh Care Cold Medium

Fresh Care Medium

Turbo Wash Extra Hot Heavy

Prewash

Hygienic Rinse Warm High

Fresh Care Cold Medium

Fresh Care Cold

Extra Hot Extra High Heavy

Warm High Normal

Tap Cold Low Light

Very Low

Hot

Warm

Cold

Extra Hot

Hot

Tap Cold Low

Hot Very High

Tap Cold Low Light

Hot

Warm Normal

Tap Cold Low Light

Medium

Low

Very Low

Extra High Heavy

Very High

Very Low

Extra High

High

Low

Very Low

Medium

Very Low

Light

Normal

Heavy

Delay Wash

● ●

●

● ●

Extra

Rinse

27OPERATION

ENGLISH

●= available option, =default setting

Cycle Cycle Options Wash Temp Spin Speed Soil Level

Allergiene™

Sanitary

Speed

Wash+Dry

Baby Wear

Outdoor

Delicate

Extra Hot Extra High

Very High

Hygienic Rinse High

Fresh Care Medium

Low

Very Low

Extra Hot

Hygienic Rinse High Normal

Fresh Care Medium

Low

Very Low

Turbo Wash

Hot

Warm

Cold

Extra Hot

Prewash

Hygienic Rinse Warm

Fresh Care Cold Medium

Turbo Wash Heavy

Fresh Care Cold

Turbo Wash Heavy

Fresh Care Cold

Hot

Tap Cold Low

Hot

Warm Normal

Tap Cold Low Light

Hot

Warm Normal

Tap Cold Low Light

Very High

High Normal

Very Low

Medium

Very Low

Medium

Very Low

Heavy

Normal

Heavy

Light

Heavy

Delay Wash

● ●

Extra

Rinse

28 OPERATION

●= available option, =default setting

Cycle Cycle Options Wash Temp Spin Speed Soil Level

Extra Hot

Tub Clean

Rinse + Spin

Spin

Bulky/Large

Cotton+

Extra High

Very High

Hygienic Rinse High

Fresh Care Medium

Low

Very Low

Extra High

Very High

High

Fresh Care Medium

Low

Very Low

Turbo Wash Heavy

Hot

Warm

Fresh Care Cold

Tap Cold Low

Very Low

Turbo Wash

Prewash Hot Very High

Hygienic Rinse Warm High

Fresh Care Cold Medium

Extra Hot Extra High

Tap Cold Low Light

Very Low

Normal

Heavy

Normal

Light

Delay Wash

● ●

●

● ●

Extra

Rinse

ENGLISH

Cycle Modier Buttons

Each cycle has default settings that are selected automatically. Customize these settings using the

cycle modier buttons. Press the button for the desired modier to open the modier's screen. The

washer automatically adjusts the water level for the type and size of wash load for best results and

maximum efciency. Due to the high-efciency nature

of this product, water levels may be much lower than expected. This is normal and cleaning/rinsing performance will not be compromised.

When you select a cycle, washing starts with the default settings. If needed, modify the cycle as shown below.

: Soil

: Rinse

: Temp. : Spin : Add Option : Add Drying

(Optional)

Press the Power button.

Temp.

Temp. selects the wash and rinse temperature combination for the selected cycle. Touch the Temp

button to open the modier's screen and change

the default temperature setting.Cold rinses use less energy. The actual cold rinse temperature depends on the temperature of the cold water at the faucet.

The washer features a heating element to boost the hot water temperature for Extra Hot settings. This provides improved wash performance at normal water heater settings.

NOTE

• Select the water temperature suitable for the type of load you are washing. Follow the garment fabric care labels for best results.

Spin

Higher spin speeds extract more water from clothes, reducing drying time and saving energy. Touch

the Spin button to open the modier's screen and

change the default spin speed. Some fabrics, such as delicates, require a slower spin speed. To protect your clothing, not all spin speeds are available for all cycles.

• The Rinse+Spin and Spin cycles are available in the last cycle category screen.

29OPERATION

Select a washing cycle.

Select the options you want to change.

Change the options and press the OK button.

Press the Start/Pause button.

Soil

Adjusting the soil level setting will change the cycle times and/or wash actions. Touch the Soil button to

open the modier's screen and change the default

soil level.

NOTE

• This feature needs more time for heavily soiled loads or less time for lightly soiled loads.

Rinse

This option adds an extra rinse to the selected cycle to help ensure the removal of detergent or bleach residue from fabrics. Liquid fabric softener, if used, is

always dispensed in the nal rinse. Touch the Rinse button to open the modier's screen and add rinses

to the cycle.

30 OPERATION

Add Option

Option settings may be different depending on the cycle.

Turbo Wash

Adding the Turbo Wash™ option reduces the cycle time while still providing similar wash performance to the same cycle without Turbo Wash™.

NOTE

• The Turbo Wash™ option cannot be used with all cycles.

• Turbo Wash™ defaults to on for Normal, Heavy Duty and Perm.Press wash cycles.

Prewash

Add the Prewash option to heavily soiled loads.

NOTE

• If you select Prewash after putting the detergent directly in drum, the detergent may be washed away, reducing the washing performance. For best results, use Prewash with the Auto Detergent function.

Hygienic Rinse

Use this option to improve cleaning or rinsing

performance. The nal rinse is heated to 104°F

(40°C).

Add Drying

Option settings may vary based on the dry cycle selected. Refer to the Drying Cycle Guide.

Air Cooling

Use this setting for air drying temperature sensitive items or to cool down clothes after drying, if they are too hot to handle.

Normal

Use the Normal Dry setting to dry normal fabrics.

Damp

Use Damp Dry to leave clothes slightly damp for easier ironing.

Energy Saving

Use this special setting to optimize energy consumption during drying.

Speed

Use Speed Dry to dry clothes more quickly.

Time Drying (30/60/90/120 min)

Time Dry allows you to manually set the dry time, from 30 to 120 minutes, in 30-minute increments.

Fresh Care

Use this function when you won’t be able to take out your clothes immediately after the wash cycle ends. After the cycle ends, the drum will tumble periodically for up to 19 hours to prevent wrinkles. Press the Start/Pause or Power button at any time to unload laundry.

NOTE

• To prevent tangling of your laundry, the tub will rotate for a certain period of time after spinning is

nished.

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