LG LSC23924 User Manual

ENGLISH

ESPAÑOL

FRANÇAIS

OWNER´S MANUAL

SIDE BY SIDE REFRIGERATOR

Please read this manual carefully before operating your set and retain it for future reference.

Model Name **=color number, número de color, numéro de couleur

LSC23924**

P/No. MFL62884306

www.lge.com

TABLE OF CONTENTS

Warranty (U.S.A)

Warranty (Canada)

Important Safety Instructions

Grounding Requirements

Refrigerator Installation

Unpacking your Refrigerator

Installation

Installation of

Handle Removal

Removing and Replacing Refrigerator Doors

Door Alignment

Connecting the Water Line

Before you begin

Base Grille

7-14

9-10

Refrigerator Shelves

Freezer Shelf

Water Filter

Care and Cleaning

General Cleaning Tips

Outside

Inside Walls

Door Liners and Gaskets

Plastic Parts

Back Cover

Lamp Replacement

Power Interruptions

When you go on vacation

22-23

23-24

25-26

25-27

What you will need

Installation Instructions

Refrigerator Features

Using Your Refrigerator

Ensuring Proper Air Circulation

Control Panel Features

Icemaker operation

Adjusting Control Settings

Food Storage Guide

Storing Frozen Food

Water Dispenser

Ice Storage Bin

Icemaker cover

13-14

16-24

16-18

When you move

When You Should Set The Icemaker Power Switch To (off)

Normal Sound You may Hear

Troubleshooting Guide

26-27

28-32

Crisper and Crisper cover

Snack Pan

Door Rack and Support

WARRANTY

Visit our web site/http://www.lgservice.com

LG Electronics

LIMITED WARRANTY

United States of America

LG Electronics will repair or at its option replace, without charge, your product which proves to be defective in material or workmanship under normal use during the warranty period listed below from the date of original purchase.

This warranty is good only to the original purchaser of the product during the warranty period as long as it is in the U.S. including Alaska, Hawaii, and U.S. Territories.

LG Refrigerator / Freezer Warranty Period

Product

Refrigerator / Freezer 1 year 1 year [In-Home Service (Except Model GR-051)] Sealed System 7 years 1 year [In-Home Service (Except Model GR-051)] (Compressor, Condenser, Evaporator)

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES. INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.

Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Parts Labor

THE ABOVE WARRANTY DOES NOT APPLY TO:

1. Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct house wiring or plumbing, or correction of unauthorized repairs.

2. Damage to the product caused by accident, pests, fire, floods, or acts of God.

3. Repairs when your LG product is used in other than normal, single-family household use.

4. Damage resulting from accident, alteration, misuse, abuse, or improper installation. Damages caused during and/or after delivery

5. Display, discount, or refurbished units purchased with scratches, dents, or defects.

Proof of purchase is required and must be provided to LG in order to validate warranty.

Therefore, these costs are paid by the consumer.

If the product is installed outside the normal service area, any cost of transportation involved in the repair of the product, or the replacement of defective parts, shall be borne by the owner.

CUSTOMER ASSISTANCE NUMBERS:

To obtain Warranty Coverage: Retain your Bill of Sale to prove date of purchase.

A Copy of your Sales Receipt must be submitted at the time warranty service is provided.

To obtain Product or Customer

Service Assistance: Press the appropriate menu option, and have your product type

To obtain the nearest Authorized Service Center:

Call 1-800-243-0000

(24 hrs a day, 7 days per week, 365 days per year)

(Refrigerator), model number, serial number, and ZIP/Postal Code ready.

Call 1-800-243-0000

(24 hrs a day, 7 days per week, 365 days per year)

Press the appropriate option, and have your product type (Refrigerator), model number, serial number, and ZIP/Postal Code ready.

WARRANTY

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada

WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty

period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is

valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty

(60) days from the date of manufacture).

Refrigerator/Freezer Sealed System (Compressor, Condenser, and Evaporator only)

One (1) year from the date of original retail purchase

Parts and Labor (internal/functional parts only)

µReplacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

Replacement products and parts may be new or remanufactured.

LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES

NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE.

This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on applicable

provincial laws. Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms.

One (1) year from the date of original retail purchase

Parts and Labor Parts only

Seven (7) years from the date of original retail purchase

(Consumer will be charged for labor)

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of

fuses or correction of wiring, or correction of unauthorized repairs/installation.

2. Failure of the product to perform during power failures and interruptions or inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or

inadequate supply of air.

4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product

owner’s manual.

5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use

of parts not approved or specified by LG Canada.

7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or resulting

from any water leakage due to improper installation.

8. Damage or Product failure caused by incorrect electrical current, voltage, commercial or industrial use, or use of accessories,

components, or cleaning products that are not approved by LG Canada.

9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product,

unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.

10. Damage or missing items to any display, open box, discounted, or refurbished Product.

11. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers,

along with original retail sales receipt, are required for warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement of light bulbs, filters, or any consumable parts.

14. Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use, in

offices or recreational facilities) or contrary to the instructions outlined in the Product owner’s manual.

15. Costs associated with removal of the Product from your home for repairs.

16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with

published installation instructions, including the Product owner’s and installation manuals.

17. Accessories to the Product such as door bins, drawers, handles, shelves, etc. Also excluded are parts besides those that were

originally included with the Product.

All costs associated with the above excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance,

please call or visit our website:

Call 1-888-542-2623 (24 hours a day, 365 days a year) and

select the appropriate option from the menu, or visit our website

at http://www.lg.ca

Write your warranty information below:

Product Registration Information:

Model:

Serial Number:

Date of Purchase:

IMPORTANT SAFETY INSTRUCTIONS

This guide contains many important safety messages. Always read and obey.

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING, or CAUTION. These words mean:

You will be killed or seriously injured if you do not follow instructions.

You can be killed or seriously injured if you do not follow instructions.

Indicates an imminently hazardous situation which, if not avoided, may result injury, or product damage only.

All safety messages will identify the hazard, tell you how to reduce the change of injury and tell you what can happen if the instructions are not followed.

in minor or moderate

WARNING

To reduce the risk of fire, electric shock or injury to persons when using your product, basic safety precautions should be followed, including the following. Read all instructions before using this appliance:

• NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet.

• Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

• When moving your refrigerator away from the wall, be careful not to roll over or damage it in any way.

• Do not crush or damage the water line.

• Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

• Do not allow children to climb, stand or hang on the refrigerator doors or shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

• Keep fingers out of ‘pinch point’ areas; clearances between the doors and cabinet are necessarily small. Be careful when you open the doors when children are in the area.

• Unplug your refrigerator before cleaning or making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual.

• Do not store bottles in the freezer compartment, they may break when frozen, causing damage.

• The refrigerator-freezer should be positioned so that the supply plug is accessible for quick disconnection if an accident happens.

• For personal safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

• This refrigerator must be properly installed in accordance with the ‘Attention Installer’ instructions that were taped to the front of the refrigerator.

• After your refrigerator is in operation, do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to the extremely cold surfaces.

• In refrigerator with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

• DO NOT refreeze frozen foods which have thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 says: “...You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold below 40 °F (4 °C)”. “Thawed ground meats, poultry, or fish that have any off-odor or off-color should not be frozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, get rid of it. The food may be dangerous to eat”. “Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods. The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can”.

SAVE THESE INSTRUCTIONS

CAUTION

This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced sensory or mental capacity, or persons that lack experience or know-how, unless they have supervision or instruction in relation to the use of the appliance by the person responsible for their safety. Children should be supervised to assure that they do not play with the appliance.

DANGER: CHILDREN MAY BECOME TRAPPED

Children becoming trapped or suffocated is not a problem of the past. Discarded and abandoned refrigerators are a hazard, even if they remain there “for just a few days”. If you would like to dispose of your old refrigerator, please follow the instructions below to prevent any accidents.

CFC DISPOSAL

Your old refrigerator may have a cooling system that uses CFC’s (chlorofluorocarbons). CFC affects the stratospheric layer of the ozone.

If you decide to throw out your old refrigerator, ensure that-

REQUIREMENTS FOR GROUND CONNECTION

IMPORTANT: Attentively read the following.

TO CONNECT ELECTRICITY

WARNING

ELECTRICAL SHOCK HAZARD

FOR YOUR PERSONAL SAFETY, this appliance must

be properly grounded. Have a qualified electrician check your wall outlet to ensure that the plug is grounded properly.

3-prong grounding plug

Ensure proper ground exists before use.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord. However, if you still elect to use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States), 3-wire grounding type appliance extension cord having a grounding type plug and outlet, and that the electrical rating of the cord be 15 amperes (minimum) and 120 V, 220 V or 115 V (According to the grounding requirements).

3-prong grounding type wall receptacle (according

to the country where one is)

Ensure proper ground exists before use.

3-prong grounding plug

BEFORE DISPOSING YOUR REFRIGERATOR OR FREEZER WHEN NO LONGER IN USE:

Remove the doors. Leave the shelves in place so that children

cannot easily become stuck in them.

-CFC contaminants are properly disposed of by a qualified professional. If you intentionally remove the CFC refrigerant, you could be subject to fines or prison in accordance with environmental legislation in effect.

Use of an extension cord will increase the clearance needed for the back of the refrigerator. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid any hazard.

WARNING

REPLACING ELECTRICAL CABLE

If the power cord is damaged, it must be replaced by our

service center or qualified LG technician to avoid any risk.

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 127 V ~ 60 Hz, AC or ~ 60 Hz, at 15 or 20 amperes.

This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle which cannot be turned off with a switch or pull chain. Do not use an extension cord.

Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded three-prong wall outlet. Do not, under any circumstances, cut or remove the third (Ground) prong from the power cord.

NOTE: Before performing any type of installation or cleaning turn the control (thermostat, refrigerator control or freezer control, depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (thermostat, refrigerator control or freezer control, depending on the model) to the desired setting.

115 AC only and fused

REFRIGERATOR INSTALLATION

WARNING

Excessive Weight Hazard

Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury.

UNPACKING YOUR REFRIGERATOR

Remove tape and any temporary labels from your refrigerator before using. feature warnings, the model serial number.

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable fluids or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see the Important Safety Instructions section.

Do not remove any stickers that

easily

INSTALLATION

1. Avoid placing unit near heat sources, direct sunlight or

moisture.

2. To minimize noise and vibration, the refrigerator MUST be installed on a solidly constructed floor.

3. Carpeting and soft tile surfaces are not recommended.

4. NEVER install the refrigerator on a platform or a

weakly supported structure.

5. Install this appliance in an area where the temperature is between 41 ° F (5 °C) and 110 °F (43 °C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

Keep a Proper Distance from Adjacent Objects

Please keep the refrigerator at an adequate distance from other objects. Insufficient spacing can reduce the refrigerator's freezing efficiency and increase electricity consumption.

Refrigerator shelves are installed in the shipping position.

Please reinstall shelves according to your individual storage needs.

WARNING

When Moving Your Refrigerator

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion or fire.

2” (5.08 cm)

WARNING

• Be careful when you work with the hinge, base grille, stopper, etc. You may be injured.

• Do not put hands or metal sticks into air vents, base grille or bottom of the refrigerator. You may be injured or receive an electrical shock.

INSTALLATION OF BASE GRILLE

To install or replace base grille:

1. Place base grille into position and insert and tighten screws.

To remove the base grille:

1. Open the doors. (Refrigerator and Freezer)

2. Once doors are open, remove screws from base

grille. Remove base grille and set safely aside.

HANDLE REMOVAL

(Identify your handle type)

REFRIGERATOR INSTALLATION

•

Loosen the set screws with a 3/32” (2.38 mm) Allen

wrench and remove the handle.

You may have to remove the door handles to move the refrigerator through a narrow opening. See instructions below.

NOTE: To avoid damaging door surfaces when moving the refrigerator through narrow openings, it is ALWAYS recommended to remove the doors as instructed in the next two pages.

• Grasp the handle tigthtly with both hands and slide the handle up (1) (this may required some force).

• The keyhole slots (2) on the back of the handle allow the handle to separate from the mounting screws (3).

CAUTION: It could be damaged and broken when

you hit with hammer while you remove and attach the handle.

CAUTION: When you assemble or dissasemble

handle, you must push and pull with moment force.

NOTE: If

the handle mounting fasteners need to be tightened or moved, use a ¼” (6.35 mm) Allen wrench.

Mounting fasteners

Set screw

Screws

mounted

on door

Allen Wrench

Keyhole slots

on back of

handle

REFRIGERATOR INSTALLATION

ARNING

Electric Shock Hazard

• Disconnect electrical supply to the refrigerator before installing. Failure to do so could result in death or serious injury.

• Do not put hands or feet or other objects into the air vents, base grille, or bottom of the refrigerator. You may be injured or receive an electrical shock.

• Be careful when you work with the hinge, base grille, and stopper. You may be injured.

REMOVING AND REPLACING REFRIGERATOR DOORS

Before remove the doors, remove the Base Grille. See BASE GRILLE INSTALLATION for reference.

To remove the right (refrigerator) door:

(1)

(2)

Removing the left (freezer) door with water line connection.

• Pull up the water feed tube while pressing area

(Figure 1) as shown in the figure below.

NOTE:

If a tube end is deformed or abraded, trim the part away. Disconnecting the tube under the door causes about 0.13 gallons (1.5 liters) water to flow out. Put a large container at end of tube to prevent water from draining onto the floor.

Figure 1

(2)

(1)

)

(4)

(5)

(4)

(5)

Type 1

1. Open the door. Remove the top hinge cover screw

)

Type 2

Rivet

(1).

2. Use a flat blade screwdriver to pry back the hooks (not shown) on the cabinet underside of the cover (2). Lift up the cover.

Rotate the hinge lever (3) clockwise . Lift the top hinge

(4) free of the hinge lever latch (5).

NOTE: Regardless the type of hinge lever (3); type1: without rivet or type 2: with rivet the removal process is the same.

4. Lift the door from the lower hinge pin.

5. Place the door, inside facing up, on a nonscratching surface.

(5)

(6)

(4)

(7)

Type 1

(3)

(5)

(7)

(6)

Rivet

Type 2

1. Open the door. Remove the top hinge cover screw (1).

2. Use a flat blade screwdriver to pry back the hooks (not shown) on the cabinet underside of the cover (2). Lift up the cover.

3. Disconnect all the wire harnesses (3).

4. Remove the grounding screw (4).

5. Rotate hinge lever (5) counterclockwise . Lift the top

hinge (6) free of the hinge lever latch (7).

NOTE: Regardless the type of hinge lever (5); type1: without rivet or type 2: with rivet the removal process is the same.

CAUTION: When lifting the hinge free of the latch,

be careful that the door does not fall forward.

CAUTION: When lifting the hinge free of the latch,

be careful that the door does not fall forward.

6. being careful to Lift the door from the lower hinge pin

pull the water lines through the lower hinge pin.

7. Place the door, inside facing up, on a nonscratching surface.

REFRIGERATOR INSTALLATION

Reinstalling the rigth (Refrigerator) door

(1)

(2)

Type 1

(3)

(4)

(5)

)

(5)

)

Type 2

Rivet

1. Place the door onto the lower hinge pin.

2. Fit top hinge (4) over hinge lever latch (5) into place. Rotate lever (3) counterclockwise to secure hinge.

NOTE: Regardless the type of hinge lever (3); type1: without rivet or type 2: with rivet the removal process is the same.

Hook tab on switch side of corner under edge of wire

opening in cabinet top. Position cover (2) into place. Insert and tighten cover screw (1).

4. Hook tab on door switch side of cover (2) under edge of wire opening in cabinet top. Position cover into place. Insert and tighten cover screw (1).

5. Reconnect the water tubes by inserting the tubes into the connectors.

Collet

Tube

Insert Line

Reinstalling the left (Freezer) door

(2)

)

(4)

(5)

(6)

(7)

Type 1

(3)

(7)

(5)

(6)

Rivet

Type 2

1. Feed the water tubes through the lower hinge pin and place the door onto the lower hinge pin.

2. Fit top hinge (6) over hinge lever latch (7) and into place. Rotate lever (5) clockwise to secure hinge

NOTE: Regardless the type of hinge lever (5); type1: without rivet or type 2: with rivet the removal process is the same.

3. Install the grounding screw (4) and connect all the wire harnesses (3).

+ 23 hidden pages