LG LMQ710YMW Owner’s Manual [in]
USER GUIDE
LM-Q710YMW
ENGLISH
Copyright ©2018 LG Electronics Inc. All rights reserved.
MFL70700801 (1.0)
www.lg.com
Disposal of your old appliance
(as per e-waste Rules)
1. When this crossed out wheeled bin symbol is depicted on the
product and its operator’s manual, it means the product is covered
by the e-waste Management and Handling Rules, 2011 and are
meant to be recycled, dismantled, refurbished or disposed off.
2. Dos
a. The product is required to be handed over only to the authorized
recycler for disposal.
b. Keep the product in isolated area, after it becomes non-
functional/unrepairable so as to prevent its accidental breakage.
Don’t
a. The product should not be opened by the user himself/herself, but
only by authorized service personnel.
b. The product is not meant for re-sale to any unauthorized
agencies/scrap dealer/kabariwalah.
c. The product is not meant for mixing into household waste stream.
d. Do not keep any replaced spare part(s) from the product in
exposed area.
3. Any disposal through unauthorized agencies/person will attract
action under Environment (Protection) Act 1986.
4. This product is complied with the requirement of Hazardous
Substances as specified under Rule 13 (1) & (2) of the E-Waste
(Management & Handling) Rules, 2011.
5. To locate a nearest collection centre or call for pick-up (limited
area only) for disposal of this appliance, please contact Toll Free
No. 1800-315-9999 / 1800-180-9999 for details.
All collection centre and pick up facilities are done by third parties
with LG Electronics India Pvt. Ltd. Merely as a facilitator.
For more detailed information, please visit :
http://www.lge.com/in
.
ENGLISH
About this user guide
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third parties.
CAUTION: Situations that may cause minor injury or damage to the device.
NOTE: Notices or additional information.
2About this user guide
Table of contents
5 Guidelines for safe and efficient use
01
Custom-designed
Features
14 Using the Stylus Pen
16 Camera features
17 Gallery features
23 Fingerprint recognition
26 Multi-tasking feature
27 Notes on Water Resistant
Properties
02
Basic Functions
31 Product components and
accessories
Parts overview
32
35 Turning the power on or off
36 Installing the SIM card
39 Inserting the memory card
40 Removing the memory card
40 Battery
42 Touch screen
45 Home screen
54 Screen lock
57 Memory card encryption
58 Taking screenshots
58 Entering text
64 Content sharing
66 Do not disturb
03
Useful Apps
68 Installing and uninstalling apps
69 App trash
70 App Shortcuts
71 Phone
75 Messaging
76 Camera
89 Gallery
93 Contacts
95 QuickMemo+
97 Clock
3
98 Calendar
98 Tasks
99 Music
100 Calculator
100 E-mail
101 Audio Recorder
101 FM Radio
102 Update centre
102 File Manager
102 Smart Doctor
102 LG Mobile Switch
103 Downloads
103 SmartWorld
104 RemoteCall Service
104 Cell Broadcast
104 Chrome
105 Google apps
04
Settings
108 Settings
108 Network
120 Sound
121 Display
122 General
05
Appendix
134 LG Language Settings
134 LG Bridge
135 Phone software update
137 Anti-Theft Guide
138 Open Source Software Notice
Information
Regulatory information
138
(Regulation ID number, E-labeling,
etc.)
139 Trademarks
140 DECLARATION OF
CONFORMITY
More information
140
142 FAQ
4Table of contents
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG device
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2W/kg averaged over 10g of tissue.
• The highest SAR value for this model tested for use at the ear is 1.040 W/kg
(1g) and when worn on the body is 0.434 W/kg (1g) at 15mm, which is 100%
compliant with Indian Standards and Safe.
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 15mm away from the
body. When a carry case, belt clip or holder is used for body-worn operation, it
should not contain metal and should position the product at least 15mm away
from your body. In order to transmit data files or messages, this device requires
a quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
5
Product care and maintenance
• Use only in-box accessories which are authorised by LG. LG does not guarantee
any damage or failure which is caused by third party accessories.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the device in any area where you are required to by special
regulations. For example, do not use your device in hospitals as it may affect
sensitive medical equipment.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your device.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the device when it is on soft furnishings.
• The device should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the device next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the device.
• Do not expose the device to liquid or moisture.
6Guidelines for safe and efficient use
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your device is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.
• If your device gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
• Do not use your device near medical equipment without requesting permission.
Please consult your doctor to determine if operation of your device may
interfere with the operation of your medical device.
• Pacemaker manufacturers recommend that you leave at least 15cm of space
between other devices and a pacemaker to avoid potential interference with the
pacemaker.
• This device may produce a bright or flashing light.
• Some hearing aids might be disturbed by devices.
• Minor interference may affect TVs, radios, PCs etc.
• Use your device in temperatures between 0ºC and 35ºC, if possible. Exposing
your device to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
7Guidelines for safe and efficient use
Precautions
• Use a wireless hands-free system (headphone, headset) with a low power
Bluetooth emitter.
• Keep your calls short or send text message (SMS) instead. This advice applies
especially to children, adolescents and pregnant women.
• Use the cell phone in good quality network signal.
• People having active medical implants should preferably keep the cell phone at
least 15cm away from the implant.
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
• Do not use a hand-held device while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
8Guidelines for safe and efficient use
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.
Potentially explosive atmospheres
• Do not use your device at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your device or accessories.
9Guidelines for safe and efficient use
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your device off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider.
Options for making Emergency calls when screen is Locked/
Unlocked.
1. Long press Power Key to list options. Select ‘Emergency’ option
2. Short press Power Key thrice very quickly
3. Long press ‘Emergency call’ soft key in locked screen
4. Short press ‘Emergency call’ soft key in locked screen to select Emergency dialer
or Emergency Contacts
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
10Guidelines for safe and efficient use
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or claws, come
into contact with the battery. This could cause a fire.
Securing personal information
• Make sure to protect your personal information to prevent data leakage or
misuse of sensitive information.
• Always back up important data while using the device. LG is not responsible for
any data loss.
• Make sure to back up all data and reset the device when disposing of the device
to prevent any misuse of sensitive information.
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to
your personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your
personal information, ask your service provider to delete or change your account
information.
• If your device is lost or stolen, change the password of your account to secure
your personal information.
• Do not use applications from unknown sources.
11Guidelines for safe and efficient use
Notice for Battery replacement
• For your safety, do not remove the battery incorporated in the product.
If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by non-qualified professional can cause damage
to your device.
12Guidelines for safe and efficient use
01
Custom-designed Features
Using the Stylus Pen
You can create a memo using the stylus. With the Pen Pop feature, you
can quickly access Memo apps when you pull the stylus pen out.
• : Hide/display the Pen Pop options. Touch and hold the icon to
delete or move it.
• : Opens the Pop Memo feature to write a memo.
• : Opens the Capture+ feature to use the current screen image in a
memo.
Custom-designed Features 14
• : Opens the screen recorder to create an animated GIF file. After
Touch and drag this to
adjusting the size and location of the frame, tap .
You can record up to 15 seconds.
move the recorder.
Tap to close the
recorder.
Adjust the area of the
recorder.
Custom-designed Features 15
• : Opens the magnifying window.
Tap to change the
colour contrast.
Tap to change the size
of the magnifying
window.
Touch and drag this to
move the magnifying
window.
Tap to close the
magnifying window.
• : Add a shortcut to an app of your choice. Touch and hold the newly
added app to change the shortcut to another app.
Camera features
Flash Jump-Cut
Create a GIF by taking photos 3 seconds aparts.
Tap , then tap MODE .
1
Tap to take a photo.
2
• : Set how many photos you want to take to create a GIF. Photos
amount to take automatically.
Photos are taken every 3 seconds and saved as a GIF file.
3
Custom-designed Features 16
Gallery features
Related content
You can edit and customise related content in the Gallery.
While viewing a picture preview, tap .
1
When the icon related with the date or location where you took the
2
photo appears, touch the screen.
• You can view the photos related with the date or location where
you chose.
• Tap to access additional options.
Custom-designed Features 17
Making a GIF
You can create a GIF file from the Gallery.
While viewing an album, tap Create GIF.
1
Select the desired photos and videos to create a GIF file and then tap
2
NEXT.
• You can add more images and adjust the GIF speed, screen ratio,
and file order.
Tap SAVE.
3
• A maximum of 100 images can be used to create a GIF file.
Making a collage
You can make a collage from the associated content.
While viewing an album, tap Make collage.
1
Select the desired images to add to the a collage and then tap NEXT.
2
• Select the desired layout from the bottom of the screen.
Tap MAKE.
3
• A maximum of 9 images can be used to create a collage.
Custom-designed Features 18
Making a video from the related content
You can gather related content to make a video clip by tapping on the
video displaying the date or location.
Select the theme and background music, adjust caption effects and order
or add date and your signature and then tap SAVE.
• : Select the video theme.
- To download the theme, tap .
• : Add background music or adjust the playback time.
- To select a file for the background music, tap .
- To download a file for the background music, tap .
- To adjust the volume of background music and original video, tap .
• : Select a font face.
- To download a font, tap .
• Download the VASSET app from the Play Store to add video themes,
background music or font faces.
If you use mobile data without Wi-Fi connection, you may be charged
for data usage.
Custom-designed Features 19
Creating a movie
You can create a new movie by putting images and videos together.
Tap , select an album, then tap Create movie.
1
Select images or videos for your movie and tap NEXT.
2
Edit the selected images and videos and then tap SAVE.
3
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Custom-designed Features 20
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Custom-designed Features 21
Making a GIF
You can easily make a GIF file using recorded video.
At the desired starting point while watching a video, tap .
1
Select the length of the GIF you want to create.
2
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
• You may use this feature solely for creative purposes. The use of this
feature involving infringement of any other person’s rights, such as
copyright or defamatory or offensive statements, may be subject to civil,
criminal, or administrative liabilities and/or penalties under applicable
laws. You shall not copy, reproduce, distribute, or otherwise make illegal
use of any copyrighted materials without permission of the rightful
owner or copyright holder. To the fullest extent permitted by applicable
law, LG Electronics disclaims all expressed and implied warranties as well
as liabilities associated thereto.
Custom-designed Features 22
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognised by the
fingerprint sensor as the same fingerprint.
• If the device cannot detect your fingerprint, or you forgot the value
specified for registration, visit the nearest LG Customer Service Centre
with your device and ID card.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximise the recognition accuracy, check the following before
using the device.
• Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before having the fingerprint
recognised.
• A fingerprint may not be recognised properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
Custom-designed Features 23
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognised. Make sure that your finger covers the entire surface
of the fingerprint sensor.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is
dry. If the surrounding air is dry, avoid scanning fingerprints, or touch
a metallic object such as coin or key before scanning fingerprints to
remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap Settings General Lock screen & security Fingerprints.
1
• A lock screen must be set in order to be able to use this feature.
• If the screen lock is not active, configure the lock screen by following the
on-screen instructions. See
Locate the fingerprint sensor on the back of the device and gently put
2
your finger on it to register the fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor of the
fingerprint sensor.
Setting a screen lock
for details.
Custom-designed Features 24
Follow the on-screen instructions.
3
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
When the fingerprint registration is done, tap OK.
4
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap Settings General Lock screen & security Fingerprints.
1
Unlock according to the specified lock method.
2
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
3
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint. Activate the desired function:
Tap Settings General Lock screen & security Fingerprints.
1
Unlock according to the specified lock method.
2
On the fingerprint settings screen, activate the desired function:
3
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content with a fingerprint. To do this, make
sure that the content lock is set.
Custom-designed Features 25
Multi-tasking feature
Multi window
You can use two apps at the same time by separating the screen into the
multiple windows.
Tap from the Home touch buttons.
1
• Recently-used apps appear.
Tap at the top of the desired app to use the Multi window feature.
2
• The selected app appears at the top half of the screen.
Alternatively,
Touch and hold while using an app.
1
• Recently-used apps appear on the split screen.
Tap at the top of the desired app to use the Multi window feature.
2
• The selected app appears at the top half of the screen.
Custom-designed Features 26
• To deactivate the Multi window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag at the center of the
screen.
• The Multi window feature is not supported by some LG apps and the
apps downloaded from the Play Store.
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap
displayed app.
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi window feature. You can also tap
each app.
on the Home, then tap the
at the top of
Notes on Water Resistant Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and
is proven to be water and dust resistant in certain circumstances
(meets the requirements of classification IP68 as described by the
international standard IEC 60529 - Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5 meter,
for 30 minutes). Do not expose the device in conditions that are different
from the test conditions. Results may vary in actual use.
Custom-designed Features 27
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the colour of the LDI (Liquid Damage
Indicator). If the colour of LDI located inside the product changes, the
product is to be considered ineligible for any free-of-charge repair services
provided under the product’s limited warranty.
Avoid exposing the product to environments with excessive dust or
moisture. Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Do not place the product directly on sand (such as at a beach) or
mud.
Do not immerse your product in water deeper than approximately
1.5 meters.
Do not immerse your product in water for longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
Custom-designed Features 28
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