LG LMQ710WA Owner’s Manual

Basic Functions

Using the Stylus Pen

Camera features

Gallery features

Fingerprint recognition

Face recognition

Multi-tasking feature

Notes on Water Resistant Properties

Product components and accessories

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USER GUIDE

LM-Q710WA

MFL70739701 (1.2)

www.lg.com

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact a LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

Custom-designed Features

6 Using the Stylus Pen

9 Camera features

11 Gallery features

17 Fingerprint recognition

20 Face recognition

24Multi-tasking feature

25Notes on Water Resistant Properties

Basic Functions

29Product components and accessories

30Parts overview

33Turning the power on or off

34Installing the SIM card

36Inserting the memory card

37Removing the memory card

37	Battery
39	Touch screen
42	Home screen
51	Screen lock

54Memory card encryption

55Taking screenshots

55 Content sharing

57 Do not disturb

Useful Apps

59Installing and uninstalling apps

60App trash

61App shortcuts

62Phone

66Messaging

67Camera

80Gallery

84Contacts

86QuickMemo+

88Clock

89Music

90Calculator

90E-mail

91Audio Recorder

91NextRadio

92Update centre

92File Manager

92Smart cleaning

92LG Mobile Switch

93Downloads

93SmartWorld

94RemoteCall Service

94Chrome

95Google apps

Settings

98	Settings
98	Network

110Sound

111Display

112General

Appendix

124LG Language Settings

124LG Bridge

125Phone software update

127Anti-Theft Guide

128Open Source Software Notice Information

128Regulatory information(FCC/IC ID number, etc.)

129Trademarks

130More information

132 FAQ

For Your Safety

Safety Guidelines

161LIMITED WARRANTY STATEMENT

Table of contents

Custom-designed

Features

You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out.

• : Hide/display the Pen Pop options. Touch and hold the icon to delete or move it.

• : Opens the Pop Memo feature to write a memo.

• : Opens the Capture+ feature to use the current screen image in a memo.

Custom-designed Features

• : Opens the screen recorder to create an animated GIF file. After adjusting the size and location of the frame, tap .

You can record up to 15 seconds.

Touch and drag this to move the recorder.

Tap to close the recorder.

Adjust the area of the recorder

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• : Opens the magnifying window.

Tap to change the colour contrast.

Tap to change the size of the magnifying

window.

Touch and drag this to move the magnifying window.

Tap to close the magnifying window.

• : Add a shortcut to an app of your choice. Touch and hold the newly added app to change the shortcut to another app.

Custom-designed Features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front camera.

Tap , then tap/to switch between the standard and wideangle.

• See Starting the camera for details.

Custom-designed Features

Portrait

You can take a sharp portrait by applying the camera lens blur effect on the front camera.

1Tap , then tap Portrait.

2Tap to take a photo.

•To adjust blur strength, drag the slide bar to the left or right.

• This feature is not available If the surroundings are too dark.

•After applying this feature, tap the desired position on the preview screen to automatically apply the exposure value and focus. At this time, the Portrait feature and blur strength stay the same.

Custom-designed Features

Flash Jump-Cut

Create a GIF by taking photos 3 seconds aparts.

1Tap , then tap MODE .

2Tap to take a photo.

• : Set how many photos you want to take to create a GIF. Photos amount to take automatically.

3Photos are taken every 3 seconds and saved as a GIF file.

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

•To unlock the screen.

•To view the locked content in the Gallery or QuickMemo+.

•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint.

•If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

•Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.

•When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

•A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

Custom-designed Features

•If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1 Tap Settings General Lock screen & security Fingerprints.

• A lock screen must be set in order to be able to use this feature.

•If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.

2Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.

• Ensure that your fingertip covers the entire surface of the sensor of the fingerprint sensor.

Custom-designed Features

3Follow the on-screen instructions.

•Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4When the fingerprint registration is done, tap OK.

•Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3On the fingerprint settings screen, activate the desired function:

•Screen lock: Unlock the screen with a fingerprint.

•Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is set.

Custom-designed Features

Face recognition overview

You can unlock the screen by using face recognition.

• This feature may be more vulnerable to security than the other screen locks, such as a Pattern, PIN, and Password.

•When a similar face or a photo of your face is used, the screen may be unlocked.

•The recognized facial data is securely stored in your device.

•If the device cannot detect your face, or you forgot the screen lock set for your device, visit the nearest LG Customer Service Centre with your device and ID card.

•To save power, the face recognition feature will not work when the battery level is below 5%.

Precautions for face recognition

Face recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

•When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard.

•When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to excessively bright or dark conditions.

Custom-designed Features

Registering facial data

Before using the face recognition feature, register your facial data on your device.

1Tap Settings General Lock screen & security Face Recognition.

• To use this feature, the screen lock must be set with a Pattern, PIN, or Password.

•When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.

2Raise your device in the front of your eyes.

3Register your face by following the on-screen instructions.

•Register your face in a room that is not too bright or dark.

•Position your entire face inside the guideline on the screen, and then adjust it by slowly moving up, down, left, or right.

4When the face registration is done, tap OK.

Unlocking the screen with your face

You can unlock the screen with your face instead of a Pattern, PIN, or Password.

1Tap Settings General Lock screen & security Select screen lock.

2Unlock the screen according to the specified method.

3Tap Allow face recognition to allow you to unlock the screen using facial recognition.

Custom-designed Features

Improving the face recognition

You can add facial data in various conditions to improve face recognition.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Select Improve face recognition.

4Register your face by following on-screen instructions.

5When the face registration is done, tap OK.

Deleting facial data

You can delete the registered facial data and register it again if the face recognition does not work properly.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Select Delete face to delete the facial data.

Unlocking the screen with your face when the screen is turned off

With the screen turned off, raise the device in front of your face to unlock the screen.

To deactivate this feature, follow the instruction below.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Drag Allow when screen is off to deactivate the feature.

•Face Recognition feature is available only when the screen is locked.

Custom-designed Features

Swiping to unlock after face recognized

After your device recognizes your face, you must swipe the screen to unlock.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Drag Swipe to unlock after face recognized to activate the feature.

Enhancing the face recognition

You can prevent your device from being unlocked by photos, images, or videos.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Drag Advanced face recognition to activate the feature.

• Face Recognition speed may decrease when you activate this feature.

Custom-designed Features

Multi window

You can use two apps at the same time by separating the screen into the multiple windows.

1Tap from the Home touch buttons.

•Recently-used apps appear.

2Tap at the top of the desired app to use the Multi window feature.

•The selected app appears at the top half of the screen.

Alternatively,

1Touch and hold while using an app.

•Recently-used apps appear on the split screen.

2Tap at the top of the desired app to use the Multi window feature.

•The selected app appears at the top half of the screen.

Custom-designed Features

• To deactivate the Multi window feature, touch and hold on the Home touch button.

•To adjust the size of the split screen, drag at the centre of the screen.

•The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store.

Overview screen

The Overview screen provides a preview of your recently used apps.

To view the list of recently used apps, tap on the Home, then tap the displayed app.

•Touch and hold an app and drag it to the top of the screen to start the

app with the Multi window feature. You can also tap at the top of each app.

This product is water and dust resistant in compliance with the Ingress Protection rating IP68.

Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by

Enclosures [IP Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5 meter, for 30 minutes). Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.

Custom-designed Features

WARNING

Despite a rating of IP68, your device is not impervious to conditions not tested in LG’s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage Indicator). If the colour of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’s limited warranty.

Avoid exposing the product to environments with excessive dust or moisture. Do not use the product in the following environments.

Do not immerse the product in any liquid chemicals (soap, etc.) other than water.

Do not immerse the product in salt water, including seawater.

Do not immerse the product in a hot spring.

Do not swim with this product.

Do not place the product directly on sand (such as at a beach) or mud.

Do not immerse your product in water deeper than approximately 1.5 meters.

Do not immerse your product in water for longer than 30 minutes.

•If your product becomes wet be sure to wipe the microphone, speaker, and stereo jack with a dry cloth before use.

•Should your product or your hands become wet, dry them before handling the product.

Custom-designed Features

•Do not use the product in places where it may be sprayed with high pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.

•This product is not resistant to shock. Do not drop the product or subject it to shock. Doing so might damage or deform the main unit, causing water leakage.

•The product’s water and dust resistant features may be damaged by dropping or receiving an impact.

•If the product gets wet, use a clean, soft cloth to dry it thoroughly.

•The touch screen and other features may not work properly if the device is used while wet.

•Your product is water resistant only when the SIM/Memory card tray is properly inserted into the product.

•Do not open or close the SIM/Memory card tray while the product is wet or immersed in water. Exposing the open tray to water or moisture may damage the product.

•The SIM/Memory card tray contains rubber [packing] to help prevent dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.

•Failure to follow the provided instructions may invalidate your device’s limited warranty.

Custom-designed Features

Standard angle

Wide-angle

The following items are included with your device.

•	Device	•	Charger
•	USB cable	•	Quick Start Guide

•Ejection pin

•The items described above may be optional.

•The items supplied with the device and any available accessories may vary depending on the area and service provider.

•Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device’s call performance or cause malfunctions. This may not be covered by LG’s repair service.

•Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact a LG Service Centre.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

•To purchase additional items, contact a LG Service Centre.

•Some items in the product box are subject to change without notice.

•The appearance and specifications of your device are subject to change without notice.

•Device specifications may vary depending on the area or service provider.

•Remove the protective film from the Fingerprint sensor before use of the fingerprint recognition feature.

Basic Functions

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