LG LMQ710WA Owner’s Manual

USER GUIDE

LM-Q710WA

ENGLISH FRANÇAIS

MFL70739701 (1.2)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact a LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

Custom-designed Features

6 Using the Stylus Pen 9 Camera features 11 Gallery features 17 Fingerprint recognition 20 Face recognition 24 Multi-tasking feature 25 Notes on Water Resistant

Properties

Basic Functions

29 Product components and

accessories

30 Parts overview 33 Turning the power on or off 34 Installing the SIM card 36 Inserting the memory card 37 Removing the memory card

37 Battery 39 Touch screen 42 Home screen 51 Screen lock 54 Memory card encryption 55 Taking screenshots 55 Content sharing 57 Do not disturb

Useful Apps

59 Installing and uninstalling apps 60 App trash 61 App shortcuts 62 Phone 66 Messaging 67 Camera 80 Gallery 84 Contacts 86 QuickMemo+ 88 Clock 89 Music 90 Calculator 90 E-mail

91 Audio Recorder 91 NextRadio 92 Update centre 92 File Manager 92 Smart cleaning 92 LG Mobile Switch 93 Downloads 93 SmartWorld 94 RemoteCall Service 94 Chrome 95 Google apps

128 Open Source Software Notice

Information

128 Regulatory information(FCC/IC

ID number, etc.)

129 Trademarks 130 More information 132 FAQ

For Your Safety

Settings

98 Settings 98 Network 110 Sound 111 Display 112 General

Appendix

124 LG Language Settings 124 LG Bridge 125 Phone software update 127 Anti-Theft Guide

Safety Guidelines

161 LIMITED WARRANTY

STATEMENT

4Table of contents

Custom-designed Features

Using the Stylus Pen

You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out.

• : Hide/display the Pen Pop options. Touch and hold the icon to

delete or move it.

: Opens the Pop Memo feature to write a memo.

•

: Opens the Capture+ feature to use the current screen image in a

•

memo.

Custom-designed Features 6

• : Opens the screen recorder to create an animated GIF file. After

Touch and drag this to

adjusting the size and location of the frame, tap

You can record up to 15 seconds.

move the recorder.

Tap to close the recorder.

Adjust the area of the recorder

Custom-designed Features 7

• : Opens the magnifying window.

Tap to change the

colour contrast.

Tap to change the size

of the magnifying

window.

Touch and drag this to

move the magnifying

window.

Tap to close the magnifying window.

• : Add a shortcut to an app of your choice. Touch and hold the newly

added app to change the shortcut to another app.

Custom-designed Features 8

Camera features

Wide-angle

Standard angle

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front camera.

, then tap / to switch between the standard and wide-

Tap angle.

• See

Starting the camera

for details.

Custom-designed Features 9

Portrait

You can take a sharp portrait by applying the camera lens blur effect on the front camera.

Tap , then tap Portrait.

Tap to take a photo.

• To adjust blur strength, drag the slide bar to the left or right.

• This feature is not available If the surroundings are too dark.

• After applying this feature, tap the desired position on the preview

screen to automatically apply the exposure value and focus. At this time, the Portrait feature and blur strength stay the same.

Custom-designed Features 10

Flash Jump-Cut

Create a GIF by taking photos 3 seconds aparts.

Tap , then tap MODE .

Tap to take a photo.

: Set how many photos you want to take to create a GIF. Photos

•

amount to take automatically.

Photos are taken every 3 seconds and saved as a GIF file.

Gallery features

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint.

• If the device cannot detect your fingerprint, or you forgot the value

specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

• Ensure that the fingerprint sensor is not damaged by a metallic object,

such as coin or key.

• When water, dust or other foreign substance is on the fingerprint

sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

Custom-designed Features 17

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is

dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Lock screen & security Fingerprints.

• A lock screen must be set in order to be able to use this feature.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Locate the fingerprint sensor on the back of the device and gently put

your finger on it to register the fingerprint.

• Ensure that your fingertip covers the entire surface of the sensor of the

fingerprint sensor.

Setting a screen lock

for details.

Custom-designed Features 18

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this, make

sure that the content lock is set.

Custom-designed Features 19

Face recognition

Face recognition overview

You can unlock the screen by using face recognition.

• This feature may be more vulnerable to security than the other screen

locks, such as a Pattern, PIN, and Password.

• When a similar face or a photo of your face is used, the screen may be

unlocked.

• The recognized facial data is securely stored in your device.

• If the device cannot detect your face, or you forgot the screen lock set

for your device, visit the nearest LG Customer Service Centre with your device and ID card.

• To save power, the face recognition feature will not work when the

battery level is below 5%.

Precautions for face recognition

Face recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

• When your face is covered with a hat, eyeglasses, or mask, or your face

is significantly different due to heavy makeup or beard.

• When there are fingerprints or foreign substances on the front of the

camera lens, or your device cannot detect your face due to excessively bright or dark conditions.

Custom-designed Features 20

Registering facial data

Before using the face recognition feature, register your facial data on your device.

Tap Settings General Lock screen & security Face

Recognition.

• To use this feature, the screen lock must be set with a Pattern, PIN, or

Password.

• When the screen lock is not set, register the data by following the

on-screen instructions. See

Raise your device in the front of your eyes.

• Register your face in a room that is not too bright or dark.

• Position your entire face inside the guideline on the screen, and then

adjust it by slowly moving up, down, left, or right.

When the face registration is done, tap OK.

Setting a screen lock

for details.

Unlocking the screen with your face

You can unlock the screen with your face instead of a Pattern, PIN, or Password.

Tap Settings General Lock screen & security Select

screen lock. Unlock the screen according to the specified method.

Tap Allow face recognition to allow you to unlock the screen

using facial recognition.

Custom-designed Features 21

Improving the face recognition

You can add facial data in various conditions to improve face recognition.

Tap Settings General Lock screen & security Face

Recognition. Unlock the screen according to the specified method.

Select Improve face recognition.

When the face registration is done, tap OK.

Deleting facial data

You can delete the registered facial data and register it again if the face recognition does not work properly.

Tap Settings General Lock screen & security Face

Recognition. Unlock the screen according to the specified method.

Select Delete face to delete the facial data.

Unlocking the screen with your face when the screen is turned off

With the screen turned off, raise the device in front of your face to unlock the screen.

To deactivate this feature, follow the instruction below.

Tap Settings General Lock screen & security Face

Recognition. Unlock the screen according to the specified method.

Drag Allow when screen is off to deactivate the feature.

• Face Recognition feature is available only when the screen is locked.

Custom-designed Features 22

Swiping to unlock after face recognized

After your device recognizes your face, you must swipe the screen to unlock.

Tap Settings General Lock screen & security Face

Recognition. Unlock the screen according to the specified method.

Drag Swipe to unlock after face recognized to activate the

feature.

Enhancing the face recognition

You can prevent your device from being unlocked by photos, images, or videos.

Tap Settings General Lock screen & security Face

Recognition. Unlock the screen according to the specified method.

Drag Advanced face recognition to activate the feature.

• Face Recognition speed may decrease when you activate this feature.

Custom-designed Features 23

Multi-tasking feature

Multi window

You can use two apps at the same time by separating the screen into the multiple windows.

Tap from the Home touch buttons.

• Recently-used apps appear.

Tap at the top of the desired app to use the Multi window feature.

• The selected app appears at the top half of the screen.

Alternatively,

Touch and hold while using an app.

• Recently-used apps appear on the split screen.

Tap at the top of the desired app to use the Multi window feature.

• The selected app appears at the top half of the screen.

Custom-designed Features 24

• To deactivate the Multi window feature, touch and hold on the

Home touch button.

• To adjust the size of the split screen, drag

screen.

• The Multi window feature is not supported by some LG apps and the

apps downloaded from the Play Store.

at the centre of the

Overview screen

The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap

displayed app.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi window feature. You can also tap each app.

on the Home, then tap the

at the top of

Notes on Water Resistant Properties

This product is water and dust resistant in compliance with the Ingress Protection rating IP68.

Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5 meter, for 30 minutes). Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.

Custom-designed Features 25

WARNING

Despite a rating of IP68, your device is not impervious to conditions not tested in LG’s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage Indicator). If the colour of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’s limited warranty.

Avoid exposing the product to environments with excessive dust or moisture. Do not use the product in the following environments.

Do not immerse the product in any liquid chemicals (soap, etc.) other than water.

Do not immerse the product in salt water, including seawater.

Do not immerse the product in a hot spring.

Do not swim with this product.

Do not place the product directly on sand (such as at a beach) or mud.

Do not immerse your product in water deeper than approximately

1.5 meters. Do not immerse your product in water for longer than 30 minutes.

• If your product becomes wet be sure to wipe the microphone, speaker,

and stereo jack with a dry cloth before use.

• Should your product or your hands become wet, dry them before

handling the product.

Custom-designed Features 26

• Do not use the product in places where it may be sprayed with high

pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.

• This product is not resistant to shock. Do not drop the product or

subject it to shock. Doing so might damage or deform the main unit, causing water leakage.

• The product’s water and dust resistant features may be damaged by

dropping or receiving an impact.

• If the product gets wet, use a clean, soft cloth to dry it thoroughly.

• The touch screen and other features may not work properly if the

device is used while wet.

• Your product is water resistant only when the SIM/Memory card tray is

properly inserted into the product.

• Do not open or close the SIM/Memory card tray while the product is

wet or immersed in water. Exposing the open tray to water or moisture may damage the product.

• The SIM/Memory card tray contains rubber [packing] to help prevent

dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.

• Failure to follow the provided instructions may invalidate your device’s

limited warranty.

Custom-designed Features 27

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• USB cable

• Charger

• Quick Start Guide

• Ejection pin

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device’s call performance or cause malfunctions. This may not be covered by LG’s repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact a LG Service Centre.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional items, contact a LG Service Centre.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Remove the protective film from the Fingerprint sensor before use of

the fingerprint recognition feature.

Basic Functions 29

+ 323 hidden pages