LG LMQ710GX Owner’s Manual

USER GUIDE

LM-Q710GX

ENGLISH

MFL70701001 (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed only for

this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due to the

touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for these apps

may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For userinstalled apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from unofficial

sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending on

the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with your

device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

14 Using the Stylus Pen

16 Camera features

17 Gallery features

23 Fingerprint recognition

26 Multi-tasking feature

27 Notes on Water Resistant

Properties

Basic Functions

31 Product components and

accessories

Parts overview

35 Turning the power on or off

36 Installing the SIM card

39 Inserting the memory card

40 Removing the memory card

40 Battery

42 Touch screen

45 Home screen

54 Screen lock

57 Memory card encryption

58 Taking screenshots

58 Entering text

64 Content sharing

66 Do not disturb

Useful Apps

68 Installing and uninstalling apps

69 App trash

70 App Shortcuts

71 Phone

75 Messaging

76 Camera

89 Gallery

93 Contacts

95 QuickMemo+

97 Clock

98 Calendar

98 Tasks

99 Music

100 Calculator

100 E-mail

101 Audio Recorder

101 FM Radio

102 Update centre

102 File Manager

102 Smart Doctor

102 LG Mobile Switch

103 Downloads

103 SmartWorld

104 RemoteCall Service

104 Cell Broadcast

104 Chrome

105 Google apps

Settings

108 Settings

108 Network

120 Sound

121 Display

122 General

Appendix

135 LG Language Settings

135 LG Bridge

136 Phone software update

138 Anti-Theft Guide

139 Open Source Software Notice

Information

Regulatory information

139

(Regulation ID number, E-labeling, etc.)

140 Trademarks

141 DECLARATION OF

CONFORMITY

More information

142

144 FAQ

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known as the

Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2W/kgaveragedover10goftissue.

• ThehighestSARvalueforthismodeltestedforuseattheearis0.460W/kg

(10g)andwhenwornonthebodyis1.020W/kg(10g).

• This device meets RF exposure guidelines when used either in the normal use

positionagainsttheearorwhenpositionedatleast5mmawayfromthebody.

When a carry case, belt clip or holder is used for body-worn operation, it should not

containmetalandshouldpositiontheproductatleast5mmawayfromyourbody.

In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee any

damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts or boards

that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special regulations.

For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause an

electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become hot

and create a fire hazard.

6Guidelines for safe and efficient use

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not attempt

to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

7Guidelines for safe and efficient use

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

•

Pacemakermanufacturersrecommendthatyouleaveatleast15cmofspace

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

Useyourdeviceintemperaturesbetween0ºCand35ºC,ifpossible.Exposing

•

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions so

require.

• RF energy may affect some electronic systems in your vehicle such as car stereos

and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed or

portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

8Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

9Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider for more information.

Use your mobile phone to call emergency services for yourself or others in the case of fire, traffic accident or medical emergencies;

• Australia Dial (0-0-0)

• New Zealand Dial (1-1-1)

• International Dial (1-1-2)

• Other local emergency number.

Remember, it is a free call when dialling emergency services from your mobile phone in Australia.

Notice for Battery replacement

• For your safety, do not remove the battery incorporated in the product.

If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage to

your device.

10Guidelines for safe and efficient use

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity, such

as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• Always unplug the charger from the wall socket after the device is fully charged to

save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings, usage

patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come into

contact with the battery. This could cause a fire.

11Guidelines for safe and efficient use

Securing personal information

• Make sure to protect your personal information to prevent data leakage or misuse

of sensitive information.

• Always back up important data while using the device. LG is not responsible for any

data loss.

• Make sure to back up all data and reset the device when disposing of the device to

prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to your

personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure your

personal information.

• Do not use applications from unknown sources.

12Guidelines for safe and efficient use

Custom-designed Features

Using the Stylus Pen

You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out.

• :Hide/displaythePenPopoptions.Touchandholdtheicontodeleteor

move it.

•

: Opens the Pop Memo feature to write a memo.

• : Opens the Capture+ feature to use the current screen image in a memo.

Custom-designed Features 14

• : Opens the screen recorder to create an animated GIF file. After adjusting

Touch and drag this to

the size and location of the frame, tap . You can record up to 15 seconds.

move the recorder.

Tap to close the recorder.

Adjust the area of the recorder.

Custom-designed Features 15

• : Opens the magnifying window.

Tap to change the

colour contrast.

Tap to change the size

of the magnifying

window.

Touch and drag this to

move the magnifying

• : Add a shortcut to an app of your choice. Touch and hold the newly added

app to change the shortcut to another app.

window.

Tap to close the magnifying window.

Camera features

Flash Jump-Cut

Create a GIF by taking photos 3 seconds aparts.

Tap , then tap MODE .

Tap to take a photo.

• : Set how many photos you want to take to create a GIF. Photos

amount to take automatically.

Photos are taken every 3 seconds and saved as a GIF file.

Custom-designed Features 16

Gallery features

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with your

fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.

• If the device cannot detect your fingerprint, or you forgot the value

specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

• Ensure that the fingerprint sensor is not damaged by a metallic object, such

as coin or key.

• When water, dust or other foreign substance is on the fingerprint sensor or

your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

• A fingerprint may not be recognised properly if the surface of your finger has a

scar or is not smooth due to being soaked in water.

Custom-designed Features 23

• If you bend your finger or use the fingertip only, your fingerprint may not

be recognised. Make sure that your finger covers the entire surface of the fingerprint sensor.

• Scan only one finger for each registration. Scanning more than one finger may

affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is dry. If the

surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Lock screen & security

Fingerprints.

• A lock screen must be set in order to be able to use this feature.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Locate the fingerprint sensor on the back of the device and gently put

your finger on it to register the fingerprint.

• Ensure that your fingertip covers the entire surface of the sensor of the

fingerprint sensor.

Setting a screen lock

for details.

Custom-designed Features 24

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Lock screen & security

Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Settings General Lock screen & security

Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this, make

sure that the content lock is set.

Custom-designed Features 25

Multi-tasking feature

Multi window

You can use two apps at the same time by separating the screen into the multiple windows.

Tap from the Home touch buttons.

• Recently-used apps appear.

Tap at the top of the desired app to use the Multi window feature.

• The selected app appears at the top half of the screen.

Alternatively,

Touch and hold while using an app.

• Recently-used apps appear on the split screen.

Tap at the top of the desired app to use the Multi window feature.

• The selected app appears at the top half of the screen.

Custom-designed Features 26

• To deactivate the Multi window feature, touch and hold on the Home

touch button.

• To adjust the size of the split screen, drag

• The Multi window feature is not supported by some LG apps and the

apps downloaded from the Play Store.

at the center of the screen.

Overview screen

The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap

displayed app.

• Touch and hold an app and drag it to the top of the screen to start the app

with the Multi window feature. You can also tap

on the Home, then tap the

at the top of each app.

Notes on Water Resistant Properties

This product is water and dust resistant in compliance with the Ingress Protection rating IP68.

Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by

Enclosures[IPCode];testconditions:15-35ºC,86-106kPa,1.5meter,

for 30 minutes). Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.

Custom-designed Features 27

WARNING

Despite a rating of IP68, your device is not impervious to conditions not tested in LG’s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage Indicator). If the colour of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’s limited warranty.

Avoid exposing the product to environments with excessive dust or moisture. Do not use the product in the following environments.

Do not immerse the product in any liquid chemicals (soap, etc.) other than water.

Do not immerse the product in salt water, including seawater.

Do not immerse the product in a hot spring.

Do not swim with this product.

Do not place the product directly on sand (such as at a beach) or mud.

Do not immerse your product in water deeper than approximately

1.5 meters. Do not immerse your product in water for longer than 30 minutes.

• If your product becomes wet be sure to wipe the microphone, speaker, and

stereo jack with a dry cloth before use.

• Should your product or your hands become wet, dry them before handling the

product.

Custom-designed Features 28

• Do not use the product in places where it may be sprayed with high pressure

water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.

• This product is not resistant to shock. Do not drop the product or subject it

to shock. Doing so might damage or deform the main unit, causing water leakage.

• The product’s water and dust resistant features may be damaged by dropping

or receiving an impact.

• If the product gets wet, use a clean, soft cloth to dry it thoroughly.

• The touch screen and other features may not work properly if the device is

used while wet.

•

YourproductiswaterresistantonlywhentheSIM/Memorycardtrayis

properly inserted into the product.

•

DonotopenorclosetheSIM/Memorycardtraywhiletheproductiswetor

immersed in water. Exposing the open tray to water or moisture may damage the product.

•

TheSIM/Memorycardtraycontainsrubber[packing]tohelppreventdust,

water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.

• Failure to follow the provided instructions may invalidate your device’s

limited warranty.

Custom-designed Features 29

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