USER GUIDE
ENGLISH
LG-UN220
Copyright ©2017 LG Electronics Inc. All Rights Reserved.
XXXXXXXXXX (1.0) www.lg.com
Important Customer Information
Before using your phone
Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
1
Table of Contents
2
Important Customer Information...............................................1
Table of Contents .......................................................................2
The Basics ...................................................................................4
Phone Overview .................................................................................................... 4
Installing the battery ............................................................................................11
Removing the Battery and SIM Card ................................................................ 13
Inserting and Removing a Memory Card ..........................................................15
Charging Your Phone ..........................................................................................16
Turning your phone on and off .......................................................................... 16
Home Screen ....................................................................................................... 17
Notifications .......................................................................................................20
Convenient Features ...........................................................................................21
Entering text ....................................................................................................... 23
Phone ........................................................................................ 24
Recent Calls ........................................................................................................24
Contacts .............................................................................................................. 27
Communication ....................................................................... 34
Message+ ............................................................................................................34
Email ....................................................................................................................35
Internet ..................................................................................... 36
Internet ................................................................................................................36
Entertainment .......................................................................... 39
Camera ................................................................................................................39
Gallery ..................................................................................................................41
Music ...................................................................................................................43
Ringtones ............................................................................................................44
Notification sounds ............................................................................................45
Verizon Apps ............................................................................ 46
My Verizon ........................................................................................................... 46
Verizon Cloud ..................................................................................................... 46
Table of Contents
Tools .......................................................................................... 47
Voice Command ................................................................................................. 47
Voice Recorder ...................................................................................................48
Calendar ..............................................................................................................50
Alarm ....................................................................................................................51
World Clock ........................................................................................................52
Timer ...................................................................................................................53
Stopwatch ...........................................................................................................53
Calculator ............................................................................................................53
Notepad ............................................................................................................... 54
File Manager ....................................................................................................... 55
Settings .................................................................................... 56
My Verizon ........................................................................................................... 56
Wireless & networks ..........................................................................................56
Accessibility ........................................................................................................60
Sound & notifications ........................................................................................ 64
Display .................................................................................................................66
Phone Settings ...................................................................................................68
Call settings ........................................................................................................ 73
About phone ....................................................................................................... 76
Software update ................................................................................................. 77
Safety ........................................................................................ 78
Consumer Information About Radio Frequency Emissions ...........................80
Consumer Information on SAR ........................................................................ 84
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices ... 86
Caution: Avoid potential hearing loss. ............................................................. 88
TIA Safety Information ......................................................................................90
Safety Information .............................................................................................93
FDA Consumer Update ..................................................................................... 97
Specifications .........................................................................107
3
LIMITED WARRANTY STATEMENT ................................... 108
Glossary ....................................................................................115
Index ......................................................................................... 117
The Basics
4
Phone Overview
Open view
Home screen
Earpiece
OK key / Navigation key
Left soft key
Speakerphone key
Send key
Clear key
NOTES t This device supports LTE, UMTS and GSM networks for voice calling. See device
specifications for network compatibility.
t When the Home screen is displayed it's in standby mode (no menu is displayed and
the phone isn't performing any action). The phone is waiting for input from you. It's the
starting point for all of the instruction steps - whether you just opened the flip or
pressed the End/Power key
to return to the Home screen.
Right soft key
Voice commands key
End/Power key
Vibrate mode key
Microphone
1. Home screenDisplays messages, indicator icons and active functions.
2. Left soft keyAllows you to select the command at the lower left area of
y screen (in the illustration above it would open the Contacts
the displa
app).
The Basics
3. Speakerphone keyAllows you to enable or disable the speakerphone
mode. (Speakerphone available only while on call).
4. Send keyAllows you to make and answer calls. Press from standby
mode to access your call history (All calls, Missed calls, Dialed calls and
Received calls).
5. Clear keyDeletes single spaces or characters with a quick press, or
press and hold to delete entire w
back out of menus, one level at a time.
6. EarpieceLets you hear the caller and automated prompts.
OK key / Navigation keyUse the OK k
7.
menus. Use the Navigation key to scroll through menu items and
highlight a specific field or object, then press the OK key to select it.
8. Right soft keyAllows you to select the command at the lower right area
of the displa
open the Message+ app).
9. Voice commands keyPress for quick access to Voice Commands from
st
andby mode (the Home screen).
10. End/Power keyAllows you to turn the power on/off and to end a call.
Also e
11. Vibrate mode keyAllows you to set Vibrate mode from standby mode
(the Home screen), press and hold f
12. MicrophoneAllows you to transmit your voice to a caller or for voice-
activ
y screen (in the illustration on the previous page, it would
xits menus and returns to standby mode (the Home screen).
ated functions (e.g., Voice commands).
ords in text entry screens. Press to
ey
to select options and
or about 3 seconds.
5
The Basics
6
Side views
Volume key
USB/Charger port
Headset jack
Camera key
1. Volume keyAllows you to adjust the volume.
2. USB/Charger portConnects the phone to the USB charger, or other
compatible accessories.
3. Headset jackAllows you to plug in an optional 3.5mm headset for
con
venient, hands-free conversations, or other compatible listening
devices.
4. Camera keyAllows you to access camera mode. Press once the
Camera k
ey to take a picture and press and hold for recording a video.
Front and rear views
LED
Camera
Speaker
Microphone
The Basics
1. LEDIndicates incoming calls, new notifications, charging status, etc.
Use this table to learn what the light patterns on your phone mean.
Status Description LED Notification
Charging (the
flip is closed)
Incoming call During incoming call
Missed c alls Calls you did not answer
New
messages
Alarm
Calendar
reminder
Email When receiving a new mail Blinks onc e.
Voice record ing
Bluetooth
connected/
disconnected
2. MicrophoneAllows you to transmit your voice to a caller or for voice-
activated functions (e.g., Voice commands).
3. CameraAllows you to take pictures. Keep it clean for optimal
ormance.
perf
4. SpeakerAllows you to hear sounds emitted from your phone as well as
media content (e.g
When the p hone is
connected with a USB
charger a nd the charger is
plugge d into an outlet
When receiving a new
message
When the alarm is ringing or
vibrating
When the calendar reminder
has star ted
While rec ording your voice
with the flip closed
When the phone is
connected to or disconnec ted
from a Bluetooth device
., music files).
Turns on (LED turns off
when battery is full).
Turns on until you receive a
call.
Blinks ever y 15 seconds
until you check for missed
calls or N otifications view.
Blinks ever y 2 seconds until
you check for new
messages or Notifications
view.
Turns on until you select
Snooze or Dismiss.
Blinks once.
Blinks twice every sec ond.
Blinks once.
7
The Basics
8
Interior view
Back cover
SIM card slot
microSD card slot
Battery
Antenna
1. SIM card slotAllows you to insert your SIM card.
2. microSD card slotAllows you to insert an optional microSD card for
xternal memory storage.
e
3. Back coverProtects the internal components of your phone.
4. BatteryProvides energy to power your phone.
5. AntennaAllows your phone to communicate with the network to send
and receiv
NOTES t It’s important to fully charge the battery before using the phone for the first time.
TIP If you hold the phone enclosing the lower edge, you may interfere with the
e data via RF cell signal.
t Battery life and signal strength are significant factors (among others) that affect
your phone’s ability to send/receive calls or data transfer.
antenna's ability to receive a clear signal which affects call quality for voice or data
transfer.
The Basics
Navigating your phone
You can navigate within your phone's software by pressing the key that
corresponds with the action you want to take or using the Navigation key
to scroll and the OK key to select a highlighted item. For example:
Press the Left soft key to select the item displayed at the bottom left
of the screen.
Press the Right soft key to select the item displayed at the bottom
right of the screen.
Press the keypad key that corresponds to the item you want in a
displayed list.
Press the top, bottom or sides of the Navigation key to move the
cursor, then press the center of the Navigation key (the OK key ) to
select the item displayed at the bottom center of the screen.
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The Basics
10
Navigation keys
Navigate through your phone's software using your phone's 4-way
directional Navigation key to scroll and select items. Its outer ring can be
pressed up, down, left or right to move within the current screen to
browse through menus and lists, then its center can be pressed to
select the highlighted item.
Up
Left Right
Down
From the Home screen, pressing the Navigation key up, down, left or
right launches corresponding application. Shortcut menu presents a
secondary list of shortcuts that you can customize to include your
favorite features. You can customize all of these shortcuts. For more
information, see Key shortcuts on page 68.
Notifications
My Verizon Shortcut menu
Recent apps
The Basics
Installing the battery
Step 1. Remove the back cover
With the phone facing down, insert your fingernail into the cutout located
on the bottom of the back cover and gently lift the cover.
Step 2. Insert the battery
Insert the battery, making sure the gold contacts line up. Press down gently
to secure.
11
The Basics
12
Step 3. Replace the back cover
Place the back cover over the back of the phone and then press down along
the edges to secure.
Step 4. Charge the phone
Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone. Insert the larger end
into the charger and plug the charger into an outlet.
WARNING! Use only approved chargers with your phone. Incompatible chargers or tampering
with the charging port could damage your phone and void the warranty.
The Basics
Removing the Battery and SIM Card
Removing the battery
1. With the phone facing down, insert your fingernail into the cutout located
on the bottom of the back cover and gently lift the cover.
2. Use the fingertip cutout at the bottom of the battery compartment to lift
the battery out.
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The Basics
14
Removing the SIM card
The SIM card is pre-installed in your phone. If you need to replace your SIM
card, refer to the following instructions.
1. Turn the phone off, then remove the back cover and the battery (as
demonstrated in the previous instructions).
2. Locate the slot for the SIM card and gently slide the SIM card out to
remove it.
The Basics
Inserting and Removing a Memory Card
Inserting a microSD card
1. Remove the back cover (as demonstrated in the previous instructions).
2. Position the microSD card (sold separately) with the label side facing up
and the gold contacts toward the slot (at the lower-left side of the
phone), then carefully slide it into the slot until it's secured in place.
15
NOTES t The microSD card can be easily damaged by improper operation. Please be careful
when inserting, removing, or handling it.
t The device can support up to a 32GB microSD card.
To remove the microSD card
1. From the Home screen, press the OK key Menu.
2. Press the Hashtag key
3. Press the 6 key
4. Press the 3 key
5. Select Eject SD card.
6. Remove the back cover and locate the microSD card slot (as
demonstrated in the previous instructions).
7. Carefully pull the microSD card out to remove it.
Settings .
Phone settings.
Storage > press the Right soft key Options.
The Basics
16
Charging Your Phone
Your phone comes with a USB cable and a charger adapter. You can connect
them together and charge from a power outlet, or you can use the USB
cable alone to charge from your computer. Correctly orient the plugs before
insertion to avoid damaging your cable, adapter, and/or ports.
NOTE Please use only an approved charging accessory to charge your LG phone. Improper
1. Correctly orient the USB cable with the charger adapter and connect
them. Refer to the image below to correctly connect the USB cable and
the adapter.
handling of the USB/Charger port, as well as the use of an incompatible charger,
may cause damage to your phone and void the warranty.
USB Cable
Charger Adapter
2. The USB/Charger port is located at the bottom of the phone. Correctly
orient the cable's plug with the port before plugging it in.
3. Plug the charger adapter into a power outlet to begin charging.
Turning your phone on and off
To turn your phone on or off, press and hold the End/Power key.
The Basics
Home Screen
The Home screen is your starting point to access all of the features on your
phone using simple key presses.
Status Bar
Shows phone status information,
including the time, signal strength,
battery status, and notification icons.
Customizing the Home screen
You can customize your Home screen wallpaper and clock format using the
Settings app. From the Home screen, press the OK key
the Hashtag key
Wallpaper: Press the 3 key Wallpaper to select a background image
from pre-loaded images or your own pictures.
Clock Format: Press the 8 key Clock to set the clock format.
Settings, then press the 5 key Display.
Phone's status icons
The Status Bar appears at the top of every screen. It displays icons
indicating that you’ve received notifications (on the left) and icons indicating
the phone’s status (on the right), along with the current time.
Your phone's software includes an icon glossary for easy reference.
1. From the Home screen, press the OK key
2. Press the Hashtag key
3. Press the 8 key
4. Press the 1 key
Settings.
About phone and then press the 5 key Help.
Icon glossary.
5. Select an icon category.
Menu.
Menu, press
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The Basics
18
The following icons may appear in the Status Bar.
Call icons
In call Missed call
Microphone muted Advanced Calling
Sound icons
Silent mode Vibrate mode
Music playing
Network icons
4G LTE connected 4G LTE in use
Wi-Fi connected Signal strength
No signal Roaming
Network extender No SIM card
Unknown SIM card SIM card activating
SIM card activated Airplane mode
GPS on Downloading
Uploading Download successful
Emergency Alert
Connectivity icons
Mobile Hotspot on USB connected
Bluetooth connected Bluetooth on
Bluetooth headset battery full Bluetooth headset battery low
Headset connected
Internal storage full
NOTE Bluetooth headset icons are compatible with Bluetooth headset device approved by LG.
Headset with microphone
connected
Email and Messaging icons
New email New Verizon message
New voicemail Email not sent
Alarm and Calendar icons
Alarm set Upcoming events
Battery icons
Full battery Charging battery
Low battery Empty battery
Not Charging
Other icons
More notifications Screenshot saved
Call logs icons
Incoming call Outgoing call
Missed call Rejected call
The Basics
19
The Basics
20
Notifications
Notification icons report the arrival of new messages, calendar events,
alarms, as well as ongoing events, such as when you’re on a call.
When you receive a notification, the notification icon will be displayed in the
Status Bar. You can open the Notifications view to view a list of all of your
recent notifications. Depending on your settings, you may hear a
notification sound, see a notification light, and/or the phone may vibrate.
To open the Notifications view
From the Home screen, press the Up Navigation key to open the
Notification view. The Notifications view displays a list of your current
notifications, organized into ongoing and event-based notifications.
NOTE
To respond to a notification
Open the Notifications view. Your current notifications are listed in the view,
each with a brief description.
The Notifications view can also be accessed from the Menu. Press the 8 k
Notifications
Press the OK key Open to view the details of a highlighted
notification.
Press the Left soft key Dismiss to delete a highlighted notification.
Press the Right soft key Options to clear all notifications or access
options for a highlighted notification.
.
ey
The Basics
Convenient Features
Vibrate mode
Sets the phone to vibrate instead of ringing.
From the Home screen, press and hold the Vibrate mode key
to Normal mode, press and hold the Vibrate mode key
Sounds off
Quickly deactivate your phone’s sounds when you’re in a place where
phone sounds would be disruptive.
From the Home screen, press and hold the Volume down key
vibrate mode, then press the Volume down key
normal sounds mode, press and hold the Volume up key
volume level is reached.
once more. To return to
Quick volume adjustment
Quickly adjust ringer and earpiece volumes by pressing the Volume key
on the left side of the phone. Press the Volume up key
the Volume down key
NOTE The earpiece volume can only be adjusted during a call. You can also disable keypad
sounds through the Sound & Notifications Settings menu.
to decrease the volume.
Capturing a Screenshot
Press and hold the Volume down key and the End/Power key at the
same time for 2 seconds to capture a screenshot of the current screen.
To view the captured image, press the OK key
key
Gallery.
Menu, then press the 4
Recent apps
Quickly reopen apps using the Recent apps screen. From the Home screen,
press the Down Navigation key
lists all of the apps you've opened. From this screen, use the Navigation
key
to highlight an app.
Press the OK key Open to reopen the app.
Press the Left soft key Remove to remove the app from the list.
to open the Recent apps screen which
. To return
again.
to set
until the desired
to increase and
21
The Basics
22
Press the Right soft key Options, then press the 1 key Clear all to
remove all apps from the list.
NOTE To use this feature, Recent apps needs to be designated as one of your shortcuts
(the Key shortcuts setting in the Phone settings menu). Set it as the Up, Down, Left
or Right Navigation key
menu.
or designate it as one of the choices in your Shortcut
Call waiting
During a call, one beep indicates another incoming call. Press the Send key
to answer it and put the first call on hold. Press the Send key again
to return to the first call.
Conference call
You can talk with up to six people at the same time in a conference call on
your wireless phone. Airtime and other charges, which may include toll or
long distance charges, will apply for all simultaneous calls until you end one
call.
NOTE This device supports six people joining a conference call.
1. While on the first call, press the Right Soft Key Options, select New
call and then Dialer and dial the 10-digit number of the second person.
2. Press the Send key
. The first person is automatically put on hold
while the call is made.
3. When the second person answers, press the Right soft key
then press the 2 key Merge calls to create a conference call.
4. To end both conversations completely, press the End/Power key
Caller ID
Caller ID displays the number and/or name and picture (if applicable) of the
person calling when your phone rings.
Voice commands
Voice Commands allow you to do things by verbal command (e.g., make
calls, check Voice mail, etc.). From the Home screen, press the Voice
commands key
Call Say "Call" and then call someone simply by saying the name or
phone number.
on the keypad.
Options,
.
The Basics
Send Message Say "Send message" followed by the recipient's name or
phone number and your phone will begin a new message.
Redial Say "Redial" and the phone will redial the last phone number.
Open App Say “Open” and then the name of the app you want to
launch.
Play Music Say "Play music" to listen to music on your phone.
Check This allows you to check out a wide range of items such as Status,
Voicemail, Messages, Missed Calls, Time, Signal Strength, Network,
Battery, Volume, and My Phone Number.
NOTE Voice Commands can also be started with the designated key on your Bluetooth®
device. Please check the user manual of the Bluetooth
instructions.
®
device for further
Entering text
Text input
The following key functions are available to help with text entry:
Left soft key: Press to change the text input mode.
Shift: Press to change capitalization (initial cap, caps lock, lowercase).
Space: Press to insert a space.
Next: Press to display other matching words in the database in T9 word
mode.
Clear: Press to delete a single space or character. Press and hold to
delete entire words.
Punctuation: Press to insert punctuation symbols when using Abc text
input mode.
Text Input Modes
In a text field, press the Left soft key to select a text input mode:
T9 Word / Abc / ABC / 123 / T9 Palabra / Symbols / Emojis / Copy / Paste /
Simplified Chinese (
) / Korean (о) / T9 dictionary.
拼音
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Recent Calls
The Recent Calls app is a list of the last phone numbers or Contact entries
for calls you placed, accepted, or missed. It’s continually updated as new
numbers are added to the beginning of the list and the oldest entries are
removed from the bottom of the list.
1. From the Home screen, press the OK key
key Recent calls .
OR
From the Home screen, press the Send key to view your call logs.
2. Use the Navigation key
by call type:
All calls: All calls that you missed, received, and dialed.
Missed calls: Calls you did not answer.
Dialed calls: Outgoing calls.
Received calls: Answered calls and Rejected calls.
3. Calls display the date, time and contact or phone number. If the number
is saved as a contact, the call record includes icons to indicate the type
of number.
4. Use the Navigation key
options:
Press the Left soft key Message to send a message.
Press the OK key View to view additional call details.
Press the Right soft key Options for these options:
– Add to Contacts: Save the caller’s phone number as a new contact.
– Delete recent call: Delete the highlighted call record.
– Block/Unblock number: Block or unblock calls from the highlighted
phone number.
– Select calls: Select the call records you want to delete.
to scroll left/right to display your call records
to highlight a call, then choose from these
Menu, then press the 1
Phone
Making calls using Call logs
1. From the Home screen, press the OK key Menu, then press the 1
key Recent calls .
OR
From the Home screen, press Send key to view the call logs screen.
2. Find a call from All calls, Missed calls, Dialed calls, or Received calls.
3. Use the Navigation key
Send key .
to highlight a call record, and then press
Creating or updating Contacts using Call logs
1. From the Home screen, press the OK key Menu, then press the 1
key Recent calls .
OR
From the Home screen, press the Send key to view your Call logs.
2. Use the Navigation key
calls, Missed calls, Dialed calls, or Received calls), press the Right soft
key Options, then press the 1 key Add to Contacts.
3. Use the Navigation key
contact, then press the OK key Select.
4. Save the number to a contact entry, as necessary.
to find and highlight a call record (from All
to highlight Create contact or Update
Deleting Recent calls records
1. From the Home screen, press the OK key Menu, then press the 1
key Recent calls .
OR
From the Home screen, press the Send key to view your Call logs.
2. Use the Navigation key
calls, Missed calls, Dialed calls, Received calls), press the Right soft key
Options, then press the 2 key Delete recent call.
3. At the Delete this recent call? prompt, press the 1 key
to find and highlight a call record (from All
Delete.
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Deleting all Recent calls records
1. From the Home screen, the OK key Menu, then press the 1 key
Recent calls .
OR
From the Home screen, press the Send key to view your Call logs.
2. Press the Right soft key
calls.
3. Press the Right soft key
4. Press the Left soft key
5. At the Delete the selected recent call? prompt, press the 1 key
Delete.
Options, then press the 4 key Select
Options, then press the 1 key Select all.
Delete.
Phone
Contacts
The Contacts app allows you to store names, phone numbers and other
information in your phone’s memor y.
Adding a new contact
Allows you to add a new contact to your Contacts list.
NOTE Using this method, the number is saved as a new Contact, not into an existing
1. From the Home screen,
OR
2. Press the Right soft key
3. Press the 1 key
4. Enter the contact's name.
5. Press the Right - Left Navigation key
type field, then scroll horizontally to select the one you want.
6. Press the Right - Left Navigation key
field, then enter the number.
7. Use the Navigation key
contact information as necessary, then press the OK key Save to
save the entry.
Adding a new contact from Recent calls
1. From the Home screen, press the Send key to display your recent
calls.
2. Use the Navigation key
3. Press the Right soft key
4. Press the 1 key
contact.
Contact.
Press the OK key Menu and then press the 3 key Contacts .
Press the Left soft key Contacts.
Options.
New contact.
to scroll to the phone number
to scroll the phone number
to scroll to other fields and enter additional
to highlight a recent call entry.
Options.
Add to Contacts, then press the 1 key Create
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5. Enter the name and use the Navigation key to scroll and enter the
contact's information as necessary.
6. When the entry is complete, press the OK key
entry.
Save to save the
Deleting a Contact
1. From the Home screen, press the Left soft key Contacts.
2. Use the Navigation key
3. Press the Right soft key
4. Press the 2 key
5. Press the 1 key
to highlight an entry.
Options.
Delete.
Delete confirm.
Editing a Contact
To make changes to an existing contact.
1. From the Home screen, press the Left soft key
2. Use the Navigation key
OK key View.
3. Press the OK key
4. Use the Navigation key
5. Make the changes, then press the OK key
contact entry.
to highlight a Contact entry, then press the
Edit to make changes.
to highlight the field you want to change.
Contacts.
Save to update your
Contacts list
When you open the Contacts app, your Contacts list is displayed. In Case of
Emergency contacts is displayed above your list of contacts. Add up to 5
emergency entries from your Contacts list. These are entries that someone
can contact on your behalf in the event of an emergency, whether or not
the phone is locked.
1. From the Home screen, press the Left soft key
2. Use the Navigation key
to scroll through your Contacts alphabetically.
Contacts.
Phone
Press the Right soft key Options to select one of the following:
New contact/ Delete/ Select contacts / Speed dial / Share/ Settings
Press the Left soft key Message to send a message.
Press the OK key View to view the entry details.
Storing a number with pauses
Pauses allow you to enter additional series of numbers to access
automated systems such as Voice mail or credit billing numbers. Pause
types are:
Wait (;) The phone dials the phone number, but does not advance to the
next series of digits until the user releases the pause. When the prompt,
"Send the following tones?" appears, use the Navigation key to
highlight Ye s, then press the OK key Select.
2-Sec Pause (,) The phone waits two seconds before dialing the next
series of digits.
1. From the Home screen, enter the phone number, then press the Right
soft key
2. Use the Navigation key
then press the OK key Select.
3. Enter the additional number(s) (e.g., pin number, credit card number,
etc.).
4. When you're finished, press the Right soft key
5. Press the 1 key
6. Choose Create contact or Update contact.
7. Use the Navigation key
as necessary.
8. When the entry is complete, press the OK key
entry.
Options.
to highlight Add 2-sec pause or Add wait,
Options.
Add to Contacts.
to scroll and enter the contact's information
Save to save the
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Favorites
Allows you to add Contact entries to your list of Favorites to easily view,
call, or send messages.
1. From the Home screen, press the Left soft key
2. Use the Navigation key
key
View.
3. Press the OK key
4. Use the Navigation key
and press the OK key Select for each of the entries to add.
5. Press the Left soft key
Favorites list, the following options will become available in the Favorites
menu:
OK key : View
Left soft key : Message
Right soft key : Options to access Add favorites/ Remove/ Remove
to highlight Favorites and then press the OK
Add.
to scroll through your contacts alphabetically
Add. Once you have added Contacts to your
All
Contacts.
Groups
Allows you to view your grouped Contacts, add a new group, change the
name of a group, or delete a group.
1. From the Home screen, press the Left soft key
2. Use the Navigation key
View.
3. View a Group
Use the Navigation key
View.
Add a New Group
Press the Left soft key
name and press the OK key
Options when viewing a group
Press the Right soft key
Message/ Remove contacts/ Rename group/ Delete group.
to highlight Groups, then press the OK key
to highlight a group, then press the OK key
New to add a new group to the list. Enter a
Save.
Options to select one of the following:
Contacts.
Phone
Adding contacts to a group
1. Open your Contacts list, select Groups, then use the Navigation key
to highlight the group name.
Press the OK key View, then press the Left soft key Add.
OR
Press the Right soft key Options, then press the 1 key Add
contacts.
2. Highlight the desired contact(s), then press the OK key
3. Press the Left soft key
Add to add the contact(s) to the group.
Select.
Speed Dials
Speed dials are 1- or 2-digit shortcuts you assign to specific contact entries
to allow you to quickly call the contact.
Assigning a Speed dial
1. From the Home screen, press the Left soft key Contacts, use the
Navigation key to highlight an entry, then press the OK key View.
2. Press the OK key
3. Use the Navigation key
Right soft key Options.
4. Use the Navigation key
OK key Select.
5. Set the Speed Dial digit using the Navigation key
press the OK key
6. Press the OK key
Edit.
to highlight a phone number, then press the
to highlight Set Speed Dial, then press the
to highlight it, then
Select.
Save to update your contact entry.
Removing a Speed dial
1. From the Home screen, press the Left soft key Contacts.
2. Use the Navigation key
soft key Options.
3. Press the 4 key
to highlight a Contact entry, press the Right
Speed dial to open the Speed dial list.
31
Phone
32
4. Use the Navigation key to highlight a set Speed dial, then press the
Right soft key Options.
5. Press the 1 key
6. Press the 2 key
7. Press the 3 key
Move.
Remove.
Remove all.
In Case of Emergency (ICE)
In Case of Emergency contacts is displayed above your list of contacts. Add
up to 5 emergency entries from your Contacts list. These are entries that
someone can contact on your behalf in the event of an emergency,
whether or not the phone is locked.
Assigning emergency contacts
1. From the Home screen, press the Left soft key Contacts.
2. Use the Navigation key
press the OK key View.
3. Use the Navigation key
key View.
4. Use the Navigation key
the OK key Select.
5. Press the Left soft key
to highlight In Case of Emergency, then
to highlight Add contacts, then press the OK
to highlight each desired contact, then press
Add.
To unassign an ICE contact
1. From the ICE Contacts screen, press the Right soft key Options, then
press the 2 key Remove.
2. Use the Navigation key
key Select.
3. Press the Left soft key
to highlight the contact, then press the OK
Remove, then press the 1 key Remove.
Entering your ICE emergency info
1. From the Home screen, press the Left soft key Contacts.
2. Use the Navigation key
press the OK key View.
to highlight In Case of Emergency, then
Phone
3. Use the Navigation key to highlight Emergency info, then press the
OK key VIEW.
4. Press the OK key
5. Enter information that would be helpful in an emergency (e.g., your
medical record number), then press the OK key
Add.
Save.
Name Card
Allows you to create, edit, and view your own personal Contact information
including name, phone numbers, and email address in one entry.
1. From the Home screen, press the Left soft key
2. Use the Navigation key
key Setup to enter your personal Contact information.
3. Use the Navigation key
4. Enter your information as necessary, then press the OK key
to highlight My profile, then press the OK
to scroll to the information you want to enter.
Contacts.
Save
33
Communication
34
Message+
The Message+ app is preloaded on your phone which allows you to
send messages (Text, Picture, Video and Voice). Depending on the type of
message, you choose to send, you can also attach files to your messages
including pictures, videos, sounds, voice recordings and name cards.
1. From the Home screen, press the OK key
key Message+ .
or
From the Home screen, press the Right soft key Message.
2. View conversation threads and send messages.
Use the Navigation key to highlight a conversation thread, then
press the OK key
Press the Left soft key New message to start a new message,
enter the information required (recipient, text, content, etc.), then
press the Send key
Press the Right soft key Options to select threads, access
Message+ settings, and more.
to view it.
.
Menu, then press the 2
Communication
Email
The following account types are supported: Microsoft Exchange, Outlook,
Yahoo! Mail, AOL Mail, Verizon, and other accounts.
1. From the Home screen, press the OK key
2. Press the 6 key
Email .
Setting up your Email
After the initial setup, the Email app displays the contents of your Inbox. It’s
quick and simple to set up a POP3 or IMAP4 email account.
1. From the Home screen, press the OK key
key Email .
2. The first time you open the Email app, you need to setup an email
account.
3. Enter the necessary information using the Navigation key
keypad and the OK key .
Using your Email
1. From the Home screen, press the OK key Menu.
2. Press the 6 key
Press the Left soft key Compose to compose a new message.
Use the Navigation key to scroll through your Inbox list.
Press the OK key View to open a highlighted message.
Press the Right soft key Options to access Sync now, Delete,
Search, Mark as read/unread, Move, Select emails, Sort by, Folders,
Accounts, and Settings.
Email .
Menu.
Menu, then press the 6
, the
35
Internet
36
Internet
The Internet app allows you to access news, sports, weather, and email
from your Verizon Wireless device. Accessibility and selections within this
feature are dependent upon your service provider. For specific information
on Internet access through your phone, contact your service provider.
From the Home screen, press the OK key
Internet .
Press the Left soft key Tabs to view your open tabs and allow you to
switch between them.
Press the OK key Go to go to the web address.
Press the Clear key to go back to the previous page in your browsing
history.
Press the Right soft key Options for these options:
– Refresh: Reload the current web page.
– Search/enter address: Enter keywords or a URL address to search the
web.
– New tab: Create a new tab.
– Home: Go to your home URL.
– Bookmarks: Quickly and easily access saved bookmarks or create a
favorite bookmark page.
– Bookmark page: Save the URL of the current page as a bookmark.
– History: View recently-viewed pages.
– Forward: Go to the next page in your browsing history.
– Zoom: Adjust the zoom ratio of the page by pressing the Left soft key
and Right soft key .
– Reset zoom: Return to the original size of the page.
– Find on page: Find text in the current web page.
– Request desktop site: Select the mobile view or full view.
Menu, then press the 7 key
Internet
– Share: The current URL is copied allowing you to share it using
Message+, Email or Bluetooth, or you can save it to your clipboard.
– Downloads: Access downloaded files stored in your internal storage or
microSD card.
– Settings: Customize the Internet app settings to your preferences.
Press the 4key
Keypad shortcuts from the Settings screen, you
can see the shortcut description for each key.
Entering a URL
Manually enter a URL (web address) to go directly to the web page you
want. Or, you can use the Navigation key
to select one of the
suggestions that appear as you begin to type.
1. From the Home screen, press the OK key
Menu, then press the 7
key Internet .
2. Press the Up Navigation key
to move the cursor to the URL
Address field, and enter the web address.
3. Press the OK key
Go to go to the web address.
Navigating through the Internet
On-screen items appear in one of the following ways:
Links embedded in content
You can act on options or links on a web page by moving the cursor over
it, then pressing the OK key
.
Scrolling
Use the Navigation key to scroll in any direction on the page.
NOTE
When you press and hold the OK k
the scroll page function to scroll.
ey
on a web page, you can conveniently use
Fast scrolling
Press and hold the Navigation key to quickly move the cursor up and
down on the current screen.
37
Internet
38
Soft keys
Use the Soft keys (just below the display screen) to access special
functions that apply to the current selection (when available). They may
change depending on the page and/or selection.
Entering Text, Numbers, or Symbols
When prompted to enter text, you can enter the necessary characters from
your phone's keypad using the text mode of your choice (abc, Abc, ABC,
123, or symbols).
To enter an uppercase character, press the Shift key .
To insert a space or the hashtag symbol, press the Hashtag key .
Deleting Text/Number Entered
When entering text or numbers, press the Clear key to clear the last
number, letter, or symbol.
Initiating a Phone Call From the Internet
You can make a phone call from the Internet if the site you're using
supports the feature. Using the Navigation key
the phone number you want to call, press the OK key
call screen, then press the OK key
Call to make a call.
, place the cursor over
Go to go to the
Changing between tabs
1. While viewing a web page, press the Left soft key Tabs.
2. Use the Navigation key
border), then press the OK key Select.
to highlight an open tab (indicated by a blue
Closing tabs
1. While viewing a web page, press the Left soft key Tabs.
2. Press the Right soft key
Press the 1 key Close tab to close only the current tab.
Press the 2 key Close all tabs to close all open tabs.
Options.
Entertainment
Camera
You can use the Camera app to take and share pictures and videos. Access
Camera Options to switch between taking pictures and recording video.
Options also allows you to change the settings.
1. From the Home screen, press the OK key
2. Press the 9 key
Use the Up and Down Navigation key to zoom in and zoom back
out.
Use the Left and Right Navigation key to adjust the brightness.
Press the Right soft key Options to access Record video (Take
photo), Shutter sound, Timer, Resolution and Preview mode.
Press the Left soft key Gallery to open the Gallery app.
SHORTCUT
Camera .
With the flip open, press the Camera k
the Camera app.
Taking a photo
1. From the Home screen, press the OK key Menu.
2. Press the 9 key
3. Hold the phone and point the lens towards the subject of the photo.
4. Press the OK key
automatically saved to the Gallery.
NOTE
Camera .
Ta k e to take a photo. Your picture will be
You can also press the Camera k
ey
Menu.
ey on the right side of the phone to open
on the right side of the phone to take a photo.
39
Entertainment
40
Recording a video
1. From the Home screen, press the OK key Menu.
2. Press the 9 key
3. Press the Right soft key
video to activate video mode.
4. Point the lens towards the subject of the video and press the OK key
REC to start recording.
Press the Left soft key Pause to pause your video recording. Then,
resume your recording by pressing the Left soft key
5. Press the OK key
automatically saved to the Gallery.
NOTE
Camera .
Options, then press the 1 key Record
Stop to stop recording and your video will be
You can also press the Camera key
Camera app and it will also start recording your video.
on the right side of the phone to open the
Resume.
Entertainment
Gallery
The Gallery app presents all of the pictures and videos stored in your
phone, including those you’ve taken with the Camera app and those you
downloaded from the web or other locations. When another app saves a
picture, it automatically creates a download album in the File Manager app
to contain the picture (e.g., capturing a screen shot creates the Screenshots
album).
1. From the Home screen, press the OK key
2. Press the 4 key
Use the Navigation key to highlight one of the thumbnail images,
then press the OK key
Press the Right soft key Options to access Share, Delete, Select
files, Edit, Set image as, Slideshow, Rename, and Details.
Press the Left soft key Camera to access to the Camera app.
Gallery .
View to open the picture or video.
Sharing content
You can select one (or more) photos and/or videos to share. After selecting
the file(s), select Share to open the available sharing options (such as
Message+, Email, or Bluetooth), then complete as necessary.
1. From the Home screen, press the OK key
2. Press the 4 key
3. Use the Navigation key
4. Press the Right soft key
5. Use the Navigation key
6. Press the OK key
necessary.
Gallery .
to highlight a desired photo or video.
Options, then press the 1 key Share.
to select a sharing option.
OK then complete the sending method as
Menu.
Menu.
41
Entertainment
42
Assigning pictures
After taking a picture, assign it as a picture ID for a Contacts entry or as the
background image (wallpaper) for your Home screen.
1. From the Home screen, press the OK key
2. Press the 4 key
3. Use the Navigation key
4. Press the Right soft key
as.
5. Use the Navigation key
OK key OK.
Contacts Assigns the picture to a Contact entry as a picture ID. Crop
the image as necessary.
Wallpaper Assigns the picture as the background image. Crop the
image as necessary.
6. Use the Navigation key
key Save.
Gallery .
to highlight a desired photo or video.
Options, then press the 5 key Set image
to select Contacts or Wallpaper, press the
to adjust the crop box, then press the OK
Menu.
Entertainment
Music
Your phone has a music player that lets you play all of your favorite tracks.
Use the USB cable that came with your phone to transfer music files to
your phone or download music files directly to your phone.
Playing a song
1. From the Home screen, press the OK key Menu, then press the
5 key Media center .
2. Press the 1 key
3. Use the Navigation key
Scroll vertically through lists.
Scroll horizontally through categories.
4. Press the OK key
song.
Music.
to select a song in the Music library.
Select, then press the OK key Play to play the
Random order mode.
Repeat mode.
43
Press the OK key
to pause or play.
Music options
1. From the Home screen, press the OK key Menu, then press the
5 key Media center .
2. Press the 1 key
3. Use the Navigation key
4. Press the Right soft key
Music.
to select a song in the Music library.
Options for these options:
Entertainment
44
Repeat: Set the repeat mode (Off, One song, or All songs).
Shuffle On: Set the shuffle mode (toggle it on or off).
Add to playlist: Create or update playlists to organize your music files
into sets of songs, which you can play in the order you set or in a
shuffle.
Share: Share the selected song using Message+ or Email. You can
also transfer a selected song using Bluetooth.
Set as ringtone: Set the selected song as your phone ringtone.
Delete: Delete the selected song.
Details: View information about the selected song.
Ringtones
Allows you to set the default ringtone for your phone.
1. From the Home screen, press the OK key
5 key Media center .
2. Press the 2 key
3. Use the Navigation key
Press the Left soft key Play to play the ringtone.
Press the OK key OK to set it as your phone's default ringtone.
Press the Right soft key Options to add or delete a ringtone.
Ringtones.
to highlight a ringtone.
Menu, then press the
Entertainment
Notification sounds
Allows you to set the default notification sound for your phone.
1. From the Home screen, press the OK key
5 key Media center .
2. Press the 3 key
3. Use the Navigation key
Press the Left soft key Play to play the notification sound.
Press the OK key OK to set it as your phone’s default notification
sound.
Press the Right soft key Options to add or delete a sound.
Notification sounds.
to highlight a notification sound.
Menu, then press the
45
Verizon Apps
46
My Verizon
Check your subscription information ranging from your payment plan to
your software upgrade or other available services.
1. From the Home screen, press the OK key
key Verizon apps .
2. Press the 1 key
3. Sign in to your Verizon account.
My Verizon.
Menu, then press the Star
Verizon Cloud
Verizon Cloud offers secure online storage to back up your contacts and
sync them with your other Cloud-connected devices.
For more info, go to http://vzw.com/cloud
1. From the Home screen, press the OK key
key Verizon apps .
2. Press the 2 key
3. Your Verizon Cloud history is displayed.
Press the Left soft key Back Up Now.
Press the Right soft key Turn Off.
Cloud.
Menu, then press the Star
Tools
Voice Command
The Voice command app provides you with a variety of command options
equipped with AVR (Advanced Voice Recognition) technology. Each
command option has help information on the phone that you can check out
by pressing the Right soft key
Highlight a Voice command, then press the OK key
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 1 key
Tools .
Voice command.
4. Say the voice command you want to use.
Using Voice command
SHORTCUT
You can set the language the Voice command feature uses. Access Voice
command, press the Right soft key
Select language. Highlight a desired language, then press the OK key
Select.
With the flip open, press the V
Using the Call command
Say “Call” and then call someone simply by saying the contact name or
phone number. Speak clearly and say the name exactly as it is entered in
your Contacts list. When an entry has more than one contact number, you
can state the name and number type of the contact (for example, ‘Call John
Work’).
Sending a message with Voice command
Say "Send message" and you'll be prompted for the contact name or a
phone number. If you say a full-sentence command, such as ‘Send
Message to Bob’, it will automatically start a text message with Bob as the
recipient. Speak clearly and say the name exactly as it is entered in your
Contacts list.
Options, then pressing the 2 key Help.
Select.
Menu.
oice commands key
on the keypad.
Options, then press the 1 key
47
Tools
48
Redial
Say “Redial” and the phone will redial the last phone number.
Open App
Say "Open" and the app you want use to automatically launch applications.
Play Music
Say "Play music" and the phone will automatically begin playing the last
selected music file.
Check <Item>
The "Check" command allows you to check out a wide range of items such as
Status, Voicemail, Messages, Missed Calls, Time, Signal Strength,
Network, Battery, My Phone Number and Volume.
Voice Recorder
The Voice recorder app records audible files. Use them to simply remind you
about something you don’t want to forget (like a grocery list) or record sound
effects that you can attach to a message.
SHORTCUT
With the flip open, press and hold V
the Voice recorder app.
Record a voice memo
1. From the Home screen, press the OK key Menu.
2. Press the 0 key
3. Press the 2 key
4. Press the OK key Record to start recording, then speak into the
microphone.
Press the Left soft key Pause (Resume) to pause or resume your
recording.
5. When you’re finished, press the OK key
automatically saved to your recordings list.
Tools .
Voice recorder.
oice commands key
Stop. The recording is
on the keypad to open
Tools
Play a voice memo
1. From the Home screen, press the OK key Menu.
2. Press the 0 key
3. Press the 2 key
4. Press the Left soft key List.
5. Use the Navigation key
Play, then use the following options while listening to a voice memo.
Press the Left soft key Pause (Resume) to pause or resume the
recording.
Press the OK key Stop to end the playback and return to your
recordings list.
Tools .
Voice recorder.
to highlight a recording, press the OK key
Managing your voice memos
From your recordings list you can delete, share, rename and view the
details of a recording. You can also select multiple recordings to delete or
share at the same time.
Single file
1. From the Recordings list, use the Navigation key to highlight a file.
2. Press the Right soft key
Press the 1 key Delete to delete the file.
Press the 2 key Share to share the file.
Press the 3 key Rename to rename the file.
Press the 5 key Details to view the file information.
3. Follow the prompts for the selected option as necessary.
Options.
Multiple files
1. From the Recordings list, press Right soft key Options, then press the
4 key Select recordings.
2. Use the Navigation key
Select to select each file of your choice.
to highlight a file, then press the OK key
49
Tools
50
3. Press the Right soft key Options.
Press the 1 key Delete to delete the files.
Press the 2 key Share to share the files.
Press the 3 key Select all to select all files.
Press the 4 key Deselect all to deselect all files.
4. Follow the prompts for the selected option as necessary.
Calendar
The Calendar app allows you to keep your agenda convenient and easy to
access. Simply store your appointments and your phone will alert you with
a reminder you set.
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 3 key
4. Use the Navigation key
5. Press the Left soft key
6. Enter the Event name, then scroll down to set the remaining settings.
7. Highlight a Calendar setting field, then press the Left soft key
For each Calendar event you can set:
t Event name t Location
t All day checkbox t Date and time
t Time zone t Repeat / Repeat ends
t Reminders t Reminder sound
t Description
8. Use the Navigation key
the OK key Save when the Calendar entry is complete.
Tools .
Calendar.
to highlight the scheduled day.
New.
to highlight the setting you want, then press
Menu.
Set.
Tools
Editing, deleting and sharing calendar entries
1. Open the Calendar app, use the Navigation key to select the day you
want to view, then press the OK key View.
2. Press the OK key
the entry first).
Press the Left soft key Edit to edit the calendar entry.
Press the Right soft key Options, then press the 1 key Delete
to delete the calendar entry or press the 2 key
View again (if the day has multiple events, select
Share to share it.
Alarm
The Alarm app allows your phone to function as an alarm clock. At the alarm
time, your alarm will be displayed on the screen and the alarm will sound.
To stop the alarm sound, open the flip, then press the OK key
or the Left soft key
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 4 key
4. Press the OK key
5. Use the Navigation key
then press the Left soft key Set to view your setting choices.
6. Enter the alarm information including:
t T
urn On/Off t Set Time
epeat t Snooze
t R
ype t Alarm tone
t T
olume
t V
7. Press the OK key
necessary.
Snooze.
Menu.
Tools .
Alarm.
Add to add an alarm for the first time.
to highlight the information you want to set,
Save after setting all of the Alarm fields as
Dismiss
51
Tools
52
How to delete alarms
1. From the Alarm clock list, press the Right soft key Options.
2. Press the 2 key
key Delete all to delete all alarm entries.
3. At the "Delete this alarm?" or "Delete all alarms?" prompt, press the 1
key
Delete.
Delete to delete the highlighted alarm or press the 3
How to edit alarms
1. From the Alarm clock list, use the Navigation key to highlight the
alarm you want to edit.
2. Press the OK key
Edit and make your changes as necessary.
World Clock
Allows you to determine the current time in another time zone or country.
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 5 key
4. Press the Left soft key
5. Enter a city or state in the search bar, then use the Navigation key
highlight the city or state you want to add.
6. Press the OK key
Tools .
World clock.
Add or press the OK key to add.
Select.
Menu.
to
Tools
Timer
The Timer app alerts you with an audible signal when a set amount of time
has passed.
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 6 key
4. Press the Left soft key
amount of time you want set, then press the OK key OK.
NOTE You can quickly add additional timer minutes one at a time by pressing the Right soft
5. Press the OK key Start to start the timer.
key
Tools .
Timer.
Set, use the Navigation key to enter the
+1 Min.
Menu.
Stopwatch
The Stopwatch app allows you to use your phone as a typical stopwatch.
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 7 key
4. Press the OK key
Press the OK key Lap to record lap times.
5. Press the Left soft key
6. After time has stopped, press the Right soft key
Tools .
Stopwatch.
Start to initiate the stopwatch.
Pause to stop timing.
Menu.
Reset.
53
Calculator
The Calculator app allows you to perform simple mathematical calculations.
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 8 key
Tools .
Calculator.
Menu.
Tools
54
4. Enter the numbers to get the value you want. To clear entered items,
press the Left soft key Clear.
5. Use the Right soft key
6. Use the Navigation key
press the OK key for the result.
NOTE
Press the Up Navigation key for (addition).
Press the Down Navigation key for (subtraction).
Press the Right Navigation key for (division).
Press the Left Navigation key for (multiplication).
To insert a decimal, press the Star k
.
Operator to add other operators.
to enter an operation between numbers and
ey . To insert + and -, press the Hashtag key
Notepad
Allows you to add, read, edit, and erase notes to yourself.
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 9 key
Press the Left soft key New or OK key to write a new note, then
press the OK key
Use the Navigation key to highlight an existing note, press the OK
key
View, then press the OK key Edit.
Press the Right soft key Options to access Edit, Delete, Share,
Select notes and Details.
Tools .
Notepad.
Save when you're finished.
Menu.
Tools
File Manager
Use the File manager app to easily view and manage your folders and files
stored in your phone. When you open File manager, all of your phone’s
internal storage file folders are displayed.
1. From the Home screen, press the OK key
2. Press the 0 key
3. Press the 0 key
Use the Navigation key to select content within a folder, then
press the OK key
content you’re looking for.
Press the Clear key to back out one level at a time.
4. Use the Navigation key
Open to open the folder and view its contents.
5. Press the Right soft key
New folder, Select files, Copy, Move, Delete, Rename, Search, and
Details.
Tools .
File manager.
Open to open it. Repeat until you access the
to select a folder, then press the OK key
Options to access Sort by, View as grid/list,
Menu.
55
Settings
56
My Verizon
The My Verizon menu allows you to check your subscription information
ranging from your payment plan to your software upgrade or other available
services.
1. From the Home screen, press the OK key
2. Press the Hashtag key
3. Press the 1 key
4. Sign in to your account.
Settings .
My Verizon.
Menu.
Wireless & networks
The Wireless & networks menu allows you to configure and manage your
device’s wireless radio communications.
1. From the Home screen, press the OK key
2. Press the Hashtag key
3. Press the 2 key
Settings .
Wireless & networks.
Airplane mode
1. From the Wireless & networks menu screen, press the 1 key
Airplane mode.
2. Use the Navigation key
OK.
3. Press the Clear key
to highlight On or Off, then press the OK key
to exit.
Wi-Fi
1. From the Wireless & networks menu screen, press the 2 key Wi-Fi.
2. Use the Navigation key
OK key Connect to connect to it.
NOTE
3. Press the Right soft key Options to access the following Options to
manage your Wi-Fi connections.
Press the L
to highlight a Wi-Fi network, then press the
eft soft key
Turn off to turn off Wi-Fi.
Menu.
Press the 1 key Search Searches for nearby Wi-Fi networks.
Press the 2 key Add Wi-Fi Allows you to manually add a Wi-Fi
network by entering its name (SSID), security, and password.
Press the 3 key Saved Wi-Fi Displays your saved Wi-Fi networks
allowing you to manage them. This menu will be shown when a Wi-Fi
network is added via using 2 key
Press the 4 key Advanced Wi-Fi Provides additional specific Wi-Fi
connection settings:
Press the 1 key Wi-Fi notification Enable this option to be
notified if Wi-Fi networks are available nearby.
Press the 2 key Show Wi-Fi pop-up Enable this option to display
a Wi-Fi pop-up message when opening apps.
Press the 3 key Keep Wi-Fi on during sleep Allows you to set
the Wi-Fi status when the screen is off.
Press the 4 key Avoid bad Wi-Fi connections Enable this option
to use the mobile network when the connected Wi-Fi network
doesn't have a signal.
Press the 5 key Connect by WPS button Provides information to
connect to a secured Wi-Fi network with a WPS button.
Press the 6 key Connect by WPS PIN Provides the WPS PIN to
connect to a secured Wi-Fi network.
Press the 7 key Install certificates Allows you to install
certificates from storage.
Add Wi-Fi menu.
Bluetooth
1. From the Wireless & networks menu screen, press the 3 key
Bluetooth
2. Press the Left soft key
Bluetooth devices. All Bluetooth devices that are within your phone’s
range will be listed. Use the Navigation key to highlight a device to
pair and connect.
Turn on to pair and connect with other
Settings
57
Settings
58
3. Press the Right soft key Options to access the following options:
Press the 1 key Search Searches for nearby Bluetooth devices.
Press the 2 key Rename phone Allows you to change your phone
name for easy identification when pairing and connecting.
Press the 3 key Received files Displays a list of the files received
via a Bluetooth device.
Press the 4 key Help Displays Bluetooth help information.
Tethering & Mobile HotSpot
1. From the Wireless & networks menu screen, press the 4 key
Tethering & Mobile HotSpot.
2. Select the tethering method you want to use.
Press the 1 key USB tethering Enable this option to allow you to
connect via USB. This option is gray when not connected via USB.
Press the 2 key Bluetooth tethering Enable this option to share
the phone’s Internet connection with other Bluetooth devices.
Press the 3 key Mobile Hotspot Allows you to use your device as
a mobile hotspot for other devices to use your mobile network
connection. From the Moblile Hotspot screen:
Press the Left soft key Turn on to activate your Mobile Hotspot.
Press the Right soft key Options to manage its settings.
Press the 1 key Set up Mobile Hotspot Allows you to enter
the SSID and security information for your mobile hotspot.
Press the 2 key Timeout Allows you to set when to turn off
your hotspot.
Press the 3 key Help Displays information about using mobile
hotspot.
Settings
VPN
1. From the Wireless & networks menu screen, press the 5 key VPN to
set up a Virtual Private Network.
2. Press the Left soft key
Press the Right soft key Options to access Edit, Delete, Always-on
VPN or Help.
3. Press the OK key
Enter the ID and password, then press the OK key to save.
Add to create a new VPN.
to connect.
Cellular networks
1. From the Wireless & networks menu screen, press the 6 key
Cellular networks to set various network settings.
2. Select an available network setting and set it to your preferences.
Press the 1 key Mobile data Enable this option to allow data
access over the mobile network.
Press the 2 key Data usage Allows you to manage your mobile
data usage (e.g., disconnect from the mobile network to stop using
mobile data and exclusively use a Wi-Fi network connection for data
instead).
Its options include Data usage (viewed on a graph), Limit data usage,
Data usage alert and Monthly usage cycle.
Press the 3 key Data roaming access Enable this option to allow
data roaming.
Press the 4 key Network operators Allows you to search for
networks as well as set automatic network selection.
Press the 5 key Network type and strength Displays the current
network type and the signal strength.
Press the 6 key Access Point Names Allows you to set up APNs
for data service.
Press the 7 key Roaming state Displays your current roaming
state.
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Settings
60
Emergency alerts
1. From the Wireless & networks menu screen, press the 7 key
Emergency alerts to view emergency alerts and customize your
emergency alerts settings.
2. Press the Right soft key
Settings to view and change its settings.
Accessibility
The Accessibility menu provides settings to make your phone easier for you
to use based on your personal capabilities and/or limitations.
1. From the Home screen, press the OK key
2. Press the Hashtag key
3. Press the 3 key
Settings .
Accessibility.
Readout
1. From the Accessibility menu screen, press the 1 key Readout.
2. Select a Readout setting and set it to your preference(s) using the
Navigation key
OK.
Press the 1 key Readout.
Press the 2 key Readout shortcut.
Press the 3 key Readout settings.
to highlight your choice, then press the OK key
Larger text
1. From the Accessibility menu screen, press the 2 key Larger text.
2. Use the Navigation key
OK.
to select On or Off, then press the OK key
Color inversion
1. From the Accessibility menu screen, press the 3 key Color inversion
to allow you to invert the screen colors for higher contrast.
2. Use the Navigation key
OK.
to select On or Off, then press the OK key
Menu.
Settings
Color correction
1. From the Accessibility menu screen, press the 4 key Color
correction to allow you to adjust the screen's hue and contrast.
2. Use the Navigation key
Deuteranomaly (red-green), or Tritanomaly (blue-yellow), then press
the OK key OK to apply the setting to your phone.
to select from Off, Protanomaly (red-green),
Captions
1. From the Accessibility menu screen, press the 5 key Captions.
2. Press the Left soft key
3. Select a captions setting and set it to your preferences. Use the
Navigation key
OK to apply it to your phone.
Press the 1 key Language.
Press the 2 key Text size.
Press the 3 key Caption style.
Turn on.
to highlight your choice, then press the OK key
Mono audio
1. From the Accessibility menu screen, press the 6 key Mono audio to
allow you to set the phone to play the same sounds through both
earpieces of a connected device so you can hear everything with just
one ear.
2. Use the Navigation key
OK.
to select On or Off, then press the OK key
61
Settings
62
TTY mode
Allows you to attach a TTY device enabling you to communicate with parties
also using a TTY device. A phone with TTY support is able to translate typed
characters to voice. Voice can also be translated into characters and then
displayed on the TTY.
1. From the Accessibility menu screen, press the 7 key
2. Use the Navigation key
to highlight a TTY mode, then press the OK
key OK to select it:
TTY Off: Users send and receive without TTY equipment.
TTY Full: Users who cannot talk or hear send and receive a text
message through TTY equipment.
TTY HCO: Users who can hear but cannot talk send a text message
and receive voice through TTY equipment.
TTY VCO: Users who can talk but cannot hear receive a text message
and send voice through TTY equipment.
Mode User Capability
TTY Off
TTY Full
TTY +
HCO
TTY +
VCO
For hearing/
verbally impaired
For verbally
impaired
For hearing
impaired
Audible
Able to talk
Transmission/
Receiving Mode
Text message
transmission, text
message receiving
Text message
transmission, voice
receiving
Voice transmission,
text message
receiving
TTY mode.
When making
communications with a
non-TTY terminal
Operator required
Operator required
Operator required
Settings
Connecting TTY Equipment and a Terminal
1. Connect a TTY cable to the TTY connection on the phone (TTY
connection location is the same as a headset jack).
2. Access the phone's Settings menu and set the desired TTY mode.
3. After setting a TTY mode, check the screen of the phone for the TTY icon.
4. Connect the TTY equipment to the power source and turn it on.
5. Make a phone connection to the desired number.
6. When connection is made, use the TTY equipment to type in and send a
text message or send voice.
7. The voice or text message from the receiver end will appear on the TTY
equipment display.
Hearing aid
1. From the Accessibility menu screen, press the 8 key Hearing aid.
2. Use the Navigation key
OK.
to select On or Off, then press the OK key
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Settings
64
Sound & notifications
1. From the Home screen, press the OK key Menu.
2. Press the Hashtag key
3. Press the 4 key
Volume
1. From the Sound & notifications menu screen, press the 1 key
Volume.
2. Select a Volume setting and set the level to your preference using the
Navigation key
Press the 1 key Alert sounds.
Press the 2 key Media.
Sound with vibration
1. From the Sound & notifications menu screen, press the 2 key Sound
with vibration.
2. Use the Navigation key
OK to select it.
3. Press the Clear key
Ringtones
1. From the Sound & notifications menu screen, press the 3 key
Ringtone to set the ringtone for calls.
2. Use the Navigation key
the OK key OK to select it.
Press the Left soft key Play to listen to a highlighted ringtone.
Press the Right soft key Options to add or delete ringtones.
3. Press the Clear key
Settings .
Sound & notifications.
, then press the OK key OK.
to select On or Off, then press the OK key
to exit.
to highlight a desired ringtone, then press
to exit.
Settings
Notification sounds
1. From the Sound & notifications menu screen, press the 4 key
Notification sounds to set the sound played for new notifications.
2. Use the Navigation key
OK key OK to select it.
Press the Left soft key Play to listen to a highlighted sound.
Press the Right soft key Options to add or delete sound files.
3. Press the Clear key
to highlight a desired sound, then press the
to exit.
Keypad sound
1. From the Sound & notifications menu screen, press the 5 key
Keypad sound.
2. Use the Navigation key
OK to select it.
3. Press the Clear key
to select On or Off, then press the OK key
to exit.
Emergency tone
Allows you to view emergency alerts and customize your emergency alerts
settings.
From the Sound & notifications menu screen, press the 6 key
Emergency tone.
Alert: Allows you to set an alert tone same as the volume level on
your phone.
Vibrate: Enable this option to emit the vibration instead of providing
an alert tone.
Off: Allows you to disable the alert related with emergency dialing.
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Settings
66
Display
1. From the Home screen, press the OK key Menu.
2. Press the Hashtag key
3. Press the 5 key
Menu layout
1. From the Display menu screen, press the 1 key Menu layout to
display your Menu screen in a grid or list.
2. Use the Navigation key
OK to select it.
Brightness
1. From the Display menu screen, press the 2 key Brightness.
2. Use the Navigation key
Wallpaper
1. From the Display menu screen, press the 3 key Wallpaper.
2. Select a Wallpaper type and highlight your preference using the
Navigation key
image, if necessary).
Press the 1 key Wallpaper gallery.
Press the 2 key Gallery.
Display backlight
1. From the Display menu screen, press the 4 key Display backlight to
set the amount of time before the screen times out due to inactivity to
conserve your battery power.
2. Use the Navigation key
key OK.
Settings .
Display.
to select grid or list then press the OK key
to adjust it, then press the OK key OK.
, then press the OK key Select (crop and save the
to highlight your choice, then press the OK
Settings
Key backlight
1. From the Display menu screen, press the 5 key Key backlight to set
how long the keypad remains lit.
2. Use the Navigation key
key
OK.
to highlight your choice, then press the OK
Font type
1. From the Display menu screen, press the 6 key Font type to set the
font used for the phone software.
2. Use the Navigation key
key OK.
to highlight your choice, then press the OK
Font size
1. From the Display menu screen, press the 7 key Font size to set the
size of the font used for the phone software.
2. Use the Navigation key
key OK.
to highlight your choice, then press the OK
Clock
1. From the Display menu screen, press the 8 key Clock to set the kind
of clock displayed on the Home screen.
2. Use the Navigation key
key OK.
Press the Left Soft Key Preview to see it first.
to highlight your choice, then press the OK
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Settings
68
Phone Settings
The Phone settings menu allows you to designate specific settings to
customize how you use your phone.
1. From the Home screen, press the OK key
2. Press the Hashtag key
3. Press the 6 key
Settings .
Phone settings.
Language
1. From the Phone settings menu screen, press the 1 key Language to
set the language for your phone's software.
2. Use the Navigation key
OK to select it.
3. Press the Clear key
to select your choice, then press the OK key
to exit.
Key Shortcuts
Shortcuts are available from the Home screen. Simply press the Navigation
key
up, down, right or left to open one. You can change the shortcut for
each key and also change the shortcuts provided from the Shortcut menu
(the Right Navigation key by default).
Setting Navigation key shortcuts
1. From the Phone settings menu screen, press the 2 key Key
shortcuts.
2. Use the Navigation key
3. Press the Left soft key
Navigation key to highlight one, then press the OK key OK.
4. Press the OK key
to highlight a shortcut key you want to set.
Set to display the available shortcuts. Use the
Save.
Setting the Shortcut menu shortcuts
1. From the Phone settings menu screen, press the 2 key Key
shortcuts.
2. Use the Navigation key
menu, then press the Left soft key Set.
to highlight the key field set as Shortcut
Menu.
Settings
3. Use the Navigation key to highlight Shortcut 1, Shortcut 2, Shortcut
3 or Shortcut 4 then press the Left soft key Set.
4. Use the Navigation key
OK to set the shortcut.
5. Press the OK key
6. To reset shortcuts to their default settings, press the Right soft key
Reset.
to highlight an item, then press the OK key
Save to save the settings you changed.
Storage
1. From the Phone settings menu screen, press the 3 key Storage to
view your phone's storage memory information (in text and on a bar
graph).
2. Press the 1 key
memory, available memory and the amount of memory used by specific
apps. When a microSD card is inserted in the phone, the Storage menu
displays additional options.
SD card Allows you to view data saved in your external memory.
From the Storage menu screen, press the Right soft key
Eject SD card Allows you to unmount your microSD card for safe
removal from your phone.
Mount SD card Allows you to mount an inserted microSD card.
Phone to view statistics for used memory, total
:
USB connection
You can connect your phone to your PC to charge it and transfer items to
the PC from the phone (and vice versa).
Transferring music, photos, and videos
1. From the Phone settings menu screen, press the 4 key USB
connection.
2. Use the Navigation key
then press the OK key OK.
3. Connect your phone to a PC using the USB cable included with your
phone.
to highlight File transfer or Photo transfer,
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Settings
70
4. You can now view the mass storage content on your PC and transfer
files.
5. After transferring files, return to the Phone settings menu, press the
4 key
USB connection and change the setting to Charging before
disconnecting the USB cable.
Location
1. From the Phone settings menu screen, press the 5 key Location to
set the GPS (Global Positioning System: Satellite assisted information
system) mode.
2. Use the Navigation key
to highlight On or Off, then press the OK key
OK.
NOTES t GPS satellite signals are not always received by the phone, especially under bad
atmospheric and environmental conditions, indoors, etc.
t When in Airplane Mode, services supporting Location On functionality will be
suspended.
Security
1. From the Phone settings menu screen, press the 6 key Security to
allow you to secure your phone electronically by PIN, encryption or SIM
card lock.
2. Select the security option you want to activate.
1 key Screen lock Allows you to set a PIN to secure your phone
from unintentional and/or unauthorized use.
2 key Encrypt phone Allows you to encrypt or decrypt your phone
data (accounts, settings, media files and other files).
3 key Encrypt SD card Allows you to encrypt or decrypt external
microSD card data. Encrypted data is not accessible on other devices.
4 key SIM card lock Allows you to lock your SIM card.
5 key Certificate management Allows you to manage your secure
certificates.
- Trusted credentials Shows system root CA certificates and user
added CA certificates.
Settings
- Install from storage Allows you to install a secure certificate from
storage.
- Clear credentials Allows you to delete user added secure certificates
and related credentials.
Accounts
1. From the Phone settings menu screen, press the 7 key Accounts.
2. Press the Right soft key
data.
Options to access Add account or Auto-sync
Verizon Cloud
1. From the Phone settings menu screen, press the 7 key Accounts.
2. Press the 1 key
Verizon Cloud or Backup Assistant to be synced with this phone.
Verizon Cloud to allow contacts previously saved in
Email
1. From the Phone settings menu screen, press the 7 key Accounts.
2. Press the 2 key
Use the Navigation key to highlight an account, press the OK key
Select, then set the Sync setting to On or Off.
Press the Right soft key Options to access Sync now or Remove
account.
Email.
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Settings
72
Reset
1. From the Phone settings menu screen, press the 8 key Reset.
2. Select the type of reset you want to perform.
Press the 1 key Factory data reset Allows you to erase all of the
data on the phone, an inserted MicroSD card, or both the phone and
the card.
Press the 2 key Reset settings Allows you to restore the default
system settings.
Date & time
1. From the Phone settings menu screen, press the 9 key Date & time.
2. Select date & time options and set them as necessary.
NOTE By default the Auto-date & time and Auto-time zone options are enabled. To
Turn on the Auto-date & time option to use the date/time provided by
the network, or select Set date and/or Set time to manually set them.
Turn on the Auto-time zone option to use the time zone provided by the
network, or select Select time zone to set it manually.
Time format: Select the 24-hour option to display the time using the
24-hour format (e.g., 13:00 instead of 1:00 PM).
activate the manual setting option(s), turn off the Auto option(s), then select Set
date, Set time and/or Select time zone.
Settings
Call settings
1. From the Home screen, press the OK key Menu.
2. Press the Hashtag key
3. Press the 7 key
Activate Wi-Fi Calling
1. From the Call settings menu screen, press the 1 key Activate Wi-Fi
calling to allow you to make calls using Wi-Fi when the mobile network
is not available.
2. Read the terms and conditions, use the Navigation key
the check box to display Continue, then press the OK key .
Answer options
1. From the Call settings menu screen, press the 2 key Answer options
to set how the phone will answer an incoming call.
2. Use the Navigation key
press the OK key Select.
3. Press the Left soft key
NOTE Auto with handsfree is available when any external device is connected to your
phone or speaker is set to on.
Ignore with message
1. From the Call settings menu screen, press the 3 key Ignore with
message to view, edit, add and delete your quick messages that can be
used when you want to ignore a call (e.g., during a meeting).
2. Select an action.
Use the Navigation key to highlight a quick message, then press
the OK key
Press the Right soft key Options to access Delete and New.
Settings .
Call settings.
and select
to select the setting(s) you want to use, then
Save.
Edit.
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Settings
74
Speed dial
1. From the Call settings menu screen, press the 4 key Speed dial to
add, view, change, move and remove your speed dial numbers.
2. Use the Navigation key
Press the OK key Set to set up a new speed dial from numbers in
your Contacts list.
Press the OK key Change to change an existing speed dial.
Press the Right soft key Options to access Move, Remove and
Remove all.
to highlight a speed dial.
Voice mail
1. From the Call settings menu screen, press the 5 key Voice mail.
2. Select a Voice mail option.
Press the 1 key Service to view the Voice mail service carrier.
Press the 2 key Setup to manually enter the access number for
Voicemail Service. This number should be only used when a VMS
(Voicemail Service) access number is not provided by the network.
Press the 3 key Notification sound to set the sound played when
new voice mail arrives.
Press the 4 key Vibrate to set when to vibrate for voice mail
notifications.
Assisted dialing
1. From the Call settings menu screen, press the 6 key Assisted dialing
to allow easy international calling while traveling in a non-U.S. roaming
region.
2. Use the Navigation key
Set.
3. Use the Navigation key
press the Left soft key Set.
4. Use the Navigation key
to select On, then press the Left soft key
to highlight the Reference country field, then
to scroll to the desired country.
Settings
5. Press the Left soft key Details to edit and save the Country Code, IDD
Prefix (International Direct Dial), NDD Prefix (National Direct Dial), Area/
City code and Length (length of phone number), then press the OK key
Save.
6. Press the OK key
NOTE For example, if you make a call from China to the U.S. when the assisted dialing
option is on (Reference Country is set to ‘U.S.A’), ‘+’ code will be automatically
replaced by the matched IDD prefix of China.
Save.
Blocked calls
1. From the Call settings menu screen, press the 7 key Blocked calls to
allow you to view and manage your Blocked calls list.
2. Select the action you want.
Press the OK key Add to add numbers from Contacts, Recent calls
or manually enter a number.
Press the Right soft key Options to access Remove or Edit.
Auto redial
1. From the Call settings menu screen, press the 8 key Auto redial to
allow you to set the length of time the phone waits before automatically
redialing a number when the attempted call fails.
2. Use the Navigation key
to highlight the desired setting, then press
the OK key OK.
Call forwarding
1. From the Call settings menu screen, press the 9 key Call forwarding
to allow an incoming call to be redirected to a mobile telephone or other
telephone number.
2. Press the 1 key
designated telephone number.
3. Press the 2 key
On to enable Call forwarding and enter the
Off to disable Call forwarding.
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Settings
76
Call duration
1. From the Call settings menu screen, press the 0 key Call duration to
view call durations for the Last call, Outgoing calls, Incoming calls and All
calls.
2. Use the Navigation key
key Reset to reset its counter to zero.
to highlight a call type, then press the OK
About phone
View information about your phone including My phone number, Status,
Network, Battery level, Help, Hardware info, Software info, and Legal info.
1. From the Home screen, press the OK key
2. Press the Hashtag key
3. Press the 8 key
Settings .
About phone.
Menu.
Settings
Software update
This feature gives your phone the ability to upgrade to the latest software
and keeps your phone operating with the latest features without visiting a
Verizon Wireless Communications Store for the upgrade. You can either be
notified automatically that there is an updated version of software available
for your phone, or you can manually check to see if there are any updates
available for you to download.
1. From the Home screen, press the OK key
2. Press the Hashtag key
3. Press the 9 key
The two options shown will be Status and Check for new.
Press the 1 key
and see information on the last successful update. If updates have not
yet been performed, status information will be unavailable.
Press the 2 key
are available to download. If a newer software version is available.
You can begin the download immediately by pressing the OK key
Download.
Settings .
Software update.
Status to see the status of a download or update
Check for new to check if any new software updates
Menu.
77
Safety
78
WARNING: This product contains chemicals known to the State of
California to cause cancer and birth defects or reproductive harm.
Call (800) 243-0000 for more information.
Wash hands after handling.
HAC
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this
phone thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this phone for information on
hearing aid compatibility. If you have questions about return or exchange
policies, consult your service provider or phone retailer.
This mobile phone has a Hearing Aid Mode that, when activated, may
reduce interference with some hearing aid models.
FCC RF Exposure Information
WARNING!Read this information before operating the phone.
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted an
updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
U.S. and international standards bodies. The design of this phone complies
with the FCC guidelines and these international standards.
Body-worn Operation
This device was tested for typical body-worn operations with the back of
the phone kept 0.39 inches (1cm) between the user’s body and the back of
the phone. To comply with FCC RF exposure requirements, a minimum
separation distance of 0.39 inches (1cm) must be maintained between the
user’s body and the back of the phone. Any belt-clips, holsters, and similar
accessories containing metallic components may not be used. Body-worn
accessories that cannot maintain 0.39 inches (1cm) separation distance
Safety
between the user’s body and the back of the phone, and have not been
tested for typical body-worn operations may not comply with FCC RF
exposure limits and should be avoided.
Part 15.19 statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Part 15.21 statement
Changes or modifications that are not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
79
Safety
80
The phone by LG operates on Verizon’s 4G LTE network, based on Long
Term Evolution (LTE) technology and Mobile Broadband 4G networks in the
United States*. Now you can connect easily at high speeds to the Internet,
your corporate Intranet, and your email while you’re away from the office.
* Service not available everywhere. Visit website
(verizonwireless.com/4G) for a complete list of available areas.
* Information subject to change.
Consumer Information About Radio Frequency
Emissions
Your wireless phone, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless phones.
Are wireless phones safe?
Scientific research on the subject of wireless phones and radio frequency
(“RF”) energy has been conducted worldwide for many years, and
continues. In the United States, the Food and Drug Administration (“FDA”)
and the Federal Communications Commission (“FCC”) set policies and
procedures for wireless phones. The FDA issued a website publication on
health issues related to cell phone usage where it states, “The scientific
community at large … believes that the weight of scientific evidence does
not show an association between exposure to radiofrequency (RF) from cell
phones and adverse health outcomes. Still the scientific community does
recommend conducting additional research to address gaps in knowledge.
That research is being conducted around the world and the FDA continues
to monitor developments in this field. You can access the joint FDA/FCC
website at http://www.fda.gov (under “c” in the subject index, select Cell
Phones > Research). You can also contact the FDA toll-free at (888) 4636332 or (888) INFO-FDA. In June 2000, the FDA entered into a cooperative
research and development agreement through which additional scientific
research is being conducted. The FCC issued its own website publication
stating that “there is no scientific evidence that proves that wireless phone
Safety
usage can lead to cancer or a variety of other problems, including
headaches, dizziness or memory loss.” This publication is available at
http://www.fcc.gov/cgb/ cellular.html or through the FCC at (888) 225-5322
or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless phones in the United States. Before a wireless phone model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specific Absorption Rate, or "SAR".
SAR is a measure of the rate of absorption of RF energy in the body. Tests
for SAR are conducted with the phone transmitting at its highest power
level in all tested frequency bands. Since 1996, the FCC has required that
the SAR of handheld wireless phones not exceed 1.6 watts per kilogram,
averaged over one gram of tissue.
Although the SAR is determined at the highest power level, the actual SAR
value of a wireless phone while operating can be less than the reported
SAR value. This is because the SAR value may vary from call to call,
depending on factors such as proximity to a cell site, the proximity of the
phone to the body while in use, and the use of hands-free devices. For
more information about SARs, visit the FCC website at https://www.fcc.
gov/consumers/guides/specific-absorption-rate-sar-cell-phones-what-itmeans-you. You may also wish to contact the manufacturer of your phone.
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take
to minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF,
as the exposure level drops off dramatically with distance. The FDA/FCC
website states that “hands-free kits can be used with wireless phones for
convenience and comfort. These systems reduce the absorption of RF
energy in the head because the phone, which is the source of the RF
emissions, will not be placed against the head. On the other hand, if the
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phone is mounted against the waist or other part of the body during use,
then that part of the body will absorb more RF energy. Wireless phones
marketed in the U.S. are required to meet safety requirements regardless
of whether they are used against the head or against the body. Either
configuration should result in compliance with the safety limit.” Also, if you
use your wireless phone while in a car, you can use a phone with an
antenna on the outside of the vehicle. You should also read and follow your
wireless phone manufacturer’s instructions for the safe operation of your
phone.
Do wireless phones pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.”
The FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from using
wireless phones at all”. For example, the Stewart Report from the United
Kingdom [“UK”] made such a recommendation in December 2000. In this
report a group of independent experts noted that no evidence exists that
using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly
precautionary; it was not based on scientific evidence that any health
hazard exists. A copy of the UK’s leaflet is available at http://www.dh.gov.uk
(search “mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11
ORQ, United Kingdom. Copies of the UK’s annual reports on mobile phones
and RF are available online at http://www.hpa.org. uk/radiation/ (search
“mobile”). Parents who wish to reduce their children’s RF exposure may
choose to restrict their children’s wireless phone use.
Where can I get further information about RF emissions?
For further information, see the following additional resources (websites
current as of April 2005):
U.S. Food and Drug Administration
FDA Consumer magazine November-December 2000
Telephone: (888) INFO-FDA
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http://www.fda.gov (Under “c” in the subject index, select Cell Phones >
Research.)
U.S. Federal Communications Commission
445 12th Street, S.W. Washington, D.C. 20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street Ottawa, Ontario K1R 7X9 Canada
Telephone: (613) 991-6990
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
Avenue Appia 20 1211 Geneva 27 Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1 85764
Oberschleissheim Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800 Bethesda, MD 20814-3095
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Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and
Radiation (COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model phone meets the government’s requirements for exposure to
radio waves. Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for exposure
to Radio Frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of
age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. Because the
phone is designed to operate at multiple power levels to use only the
power required to reach the network, in general, the closer you are to a
wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested
and certified to the FCC that it does not exceed the limit established by the
government-adopted requirement for safe exposure. The tests are
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performed in positions and locations (e.g., at the ear and worn on the body)
as required by the FCC for each model.
The highest SAR values are:
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model phone is on file with the
FCC and can be found under the Display Grant section of http://www.
fcc.gov/oet/ea/fccid after searching on FCC ID ZNFUN220.
Additional information on Specific Absorption Rates (SAR) can be found on
the Cellular Telecommunic
http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in
measurements.
ations Industry Association (CTIA) website at
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FCC Hearing-Aid Compatibility (HAC) Regulations
for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC)
Report and Order in WT Docket 01-309 modified the exception of wireless
phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to
require digital wireless phones be compatible with hearing-aids. The intent
of the HAC Act is to ensure reasonable access to telecommunications
services for persons with hearing disabilities.
While some wireless phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of interference they
generate.
The wireless telephone industry has developed a rating system for wireless
phones, to assist hearing device users to find phones that may be
compatible with their hearing devices. Not all phones have been rated.
Phones that are rated have the rating on their box or a label located on the
box.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Phones rated M3 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not
labeled.
T-Ratings: Phones rated T3 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not
labeled.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings
mean that the hearing device is relatively immune to interference noise.
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The hearing aid and wireless phone rating values are then added together.
A sum of 5 is considered acceptable for normal use. A sum of 6 is
considered for best use.
In the above example, if a hearing aid meets the M2 level rating and the
wireless phone meets the M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with “normal usage” while
using their hearing aid with the particular wireless phone. “Normal usage”
in this context is defined as a signal quality that’s acceptable for normal
operation.
The M mark is intended to be synonymous with the U mark. The T mark is
intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC
Rules. The HAC rating and measurement procedure are described in the
American National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your phone is
maintained, secondary transmitters such as Bluetooth and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless phones:
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Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volumecontrol
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Caution:
Avoid potential hearing loss.
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes the use of headphones
(including headsets, earbuds and Bluetooth
Exposure to very loud sound has also been associated in some studies with
tinnitus (a ringing in the ear), hypersensitivity to sound and distorted
hearing. Individual susceptibility to noise-induced hearing loss and other
potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some commonsense recommendations
when using any portable audio device:
t Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
®
or other wireless devices).
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t When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear
what you are listening to.
t Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noise
cancelling headphones to block out background environmental noise.
t Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
t Avoid using headphones after exposure to extremely loud noises, such as
concerts, that might cause temporary hearing loss. Temporary hearing
loss might cause unsafe volumes to sound normal.
t Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
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TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
phones.
Exposure to Radio Frequency Signal
Your wireless handheld portable phone is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless phones.
Those guidelines are consistent with the safety standards previously set by
both U.S. and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on NonIonizing Radiation Protection.
Those standards were based on comprehensive and periodic
evaluations of the relevant scientific literature. For example, over 120
scientists, engineers, and physicians from universities, government
health agencies, and industry reviewed the available body of research
to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those
standards)
Safety
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
t Should ALWAYS keep the phone more than six (6) inches from their
pacemaker when the phone is turned ON;
t Should not carry the phone in a breast pocket;
t Should use the ear opposite the pacemaker to minimize the potential for
interference;
t Should turn the phone OFF immediately if there is any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider
(or call the customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
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Health Care Facilities
Turn your phone OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your
phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs
and instructions.
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always
marked clearly. Potential areas may include: fueling areas (such as gasoline
stations); below deck on boats; fuel or chemical transfer or storage facilities;
vehicles using liquefied petroleum gas (such as propane or butane); areas
where the air contains chemicals or particles (such as grain, dust, or metal
powders); and any other area where you would normally be advised to turn
off your vehicle engine.
Safety
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
Safety Information
Please read and observe the following information for safe and proper use
of your phone and to prevent damage.
Violation of the instructions may cause minor or serious damage to
the product.
t Do not disassemble or open crush, bend or deform, puncture or shred.
t Do not modify or remanufacture, attempt to insert foreign objects into the
battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard.
t Only use the battery for the system for which it is specified.
t Only use the battery with a charging system that has been qualified with
the system per CTIA Certification Requirements for Battery System
Compliance to IEEE1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.
t Do not short circuit a battery or allow metallic conductive objects to
contact battery terminals.
t Replace the battery only with another battery that has been qualified with
the system per this standard, IEEE-Std-1725. Use of an unqualified
battery may present a risk of fire, explosion, leakage or other hazard. Only
authorized service providers shall replace battery (if the battery is nonuser replaceable).
t Promptly dispose of used batteries in accordance with local regulations.
t Battery usage by children should be supervised.
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t Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
t Improper battery use may result in a fire, explosion or other hazard.
Charger Adapter and Cable Safety
t The charger and adapter are intended for indoor use only.
t Insert the battery charger vertically into the wall power socket.
t Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your phone.
t Use the correct adapter for your phone when using the battery charger
abroad.
Battery Information and Care
t Always unplug the charger from the wall socket after the phone is fully
charged to save unnecessary power consumption of the charger.
t Please read the manual for the specified charger to learn how to charge it.
t Do not damage the power cord by bending, twisting, or heating. Do not
use the plug if it is loose as it may cause electric shock or fire.
t Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
t Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s firmly
connected. If not, it may cause excessive heat or fire. If you put your
phone in a pocket or bag without covering the receptacle of the phone
(power plug pin), metallic articles (such as a coin, paperclip or pen) may
short-circuit the phone. Always cover the receptacle when not in use.
t Recharge the battery after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
Safety
t Please use only an approved charging accessory to charge your LG
phone. Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage to your phone and void the
warranty.
t The charging temperature range is regulated between 32°F (0°C) and
104°F (40°C). Do not charge the battery outside of the recommended
temperature range. Charging outside this range might cause excessive
heat generation, serious battery damage, and deterioration of battery’s
characteristics and cycle life.
t Do not use or leave the phone in direct sunlight or in a car heated by
sunshine. The battery may generate excessive heat, smoke, or flame. It
also might cause deterioration of battery’s characteristics or cycle life.
t If skin or clothing is smeared with liquid from the battery, wash with fresh
water. It may cause the skin inflammation.
t Please take your phone to an authorized service center immediately if this
occurs.
t Do not handle the phone with wet hands while charging. It may cause an
electric shock or seriously damage your phone.
t Do not place or answer calls while charging the phone as it may
shortcircuit the phone and/or cause electric shock or fire.
t The charger and adapter are intended for indoor use only.
t Insert the battery charger horizontally into the wall power socket.
t Talking on your phone for an extended period of time may reduce call
quality due to heat generated during use.
t Do not use harsh chemicals (such as alcohol, benzene, thinners, etc.) or
detergents to clean your phone as this could cause a fire.
t Do not place or answer calls while charging the phone as it may
shortcircuit the phone and/or cause electric shock or fire.
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Explosion, Shock, and Fire Hazards
t Do not put your phone in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
t Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty.
t When using the power plug, ensure that it’s firmly connected. If not, it
may cause excessive heat or fire.
t If you put your phone in a pocket or bag without covering the receptacle
of the phone (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the phone and may cause an explosion. Always
cover the receptacle when not in use.
General Notice
t Do not place items containing magnetic components such as a credit
card, phone card, bank book, or subway ticket near your phone. The
magnetism of the phone may damage the data stored in the magnetic
strip.
t Talking on your phone for a long period of time may reduce call quality
due to heat generated during use.
t When the phone is not used for a long period time, store it in a safe place
with the power cord unplugged.
t Using the phone in proximity to receiving equipment (i.e., TV or radio) may
cause interference to the phone.
t Do not immerse your phone in water, liquid, or expose to high humidity. If
the phone is expose to liquid, turn it off immediately and bring it to an LG
Authorized Service Center.
t Do not paint your phone.
t The data saved in your phone might be deleted due to careless use, repair
of the phone, or upgrade of the software. Please backup your important
phone numbers (Ringtones, text messages, voice messages, pictures,
and videos could also be deleted.) The manufacturer is not liable for
damage due to the loss of data.
Safety
t When you use the phone in public places, set the ringtone to vibration so
you don’t disturb others.
t Do not turn your phone on or off when putting it to your ear.
t Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely.
FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and
Radiological Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of
Radio Frequency (RF) energy in the microwave range while being used.
They also emit very low levels of RF when in standby mode. Whereas high
levels of RF can produce health effects (by heating tissue), exposure to low
level RF that does not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures have not found any
biological effects. Some studies have suggested that some biological
effects may occur, but such findings have not been confirmed by additional
research. In some cases, other researchers have had difficulty in
reproducing those studies, or in determining the reasons for inconsistent
results.
2. What is the FDA's role concerning the safety of wireless phones?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless phones before they can be sold, as it
does with new drugs or medical devices. However, the agency has
authority to take action if wireless phones are shown to emit Radio
Frequency (RF) energy at a level that is hazardous to the user. In such a
case, the FDA could require the manufacturers of wireless phones to notify
users of the health hazard and to repair, replace, or recall the phones so that
the hazard no longer exists.
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Although the existing scientific data do not justify FDA regulatory actions,
the FDA has urged the wireless phone industry to take a number of steps,
including the following:
t Support needed research into possible biological effects of RF of the type
emitted by wireless phones;
t Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
t Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health.
The FDA belongs to an interagency working group of the federal agencies
that have responsibility for different aspects of RF safety to ensure
coordinated efforts at the federal level. The following agencies belong to
this working group:
t National Institute for Occupational Safety and Health
t Environmental Protection Agency
t Occupational Safety and Health Administration
t National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the
Federal Communications Commission (FCC). All phones that are sold in the
United States must comply with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA and other health agencies for safety
questions about wireless phones.
The FCC also regulates the base stations that the wireless phone networks
rely upon. While these base stations operate at higher power than do the
wireless phones themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can
get from wireless phones. Base stations are thus not the subject of the
safety questions discussed in this document.
Safety
3. What kinds of phones are the subject of this update?
The term “wireless phone” refers here to handheld wireless phones with
built-in antennas, often called “cell”, “mobile”, or “PCS” phones. These types
of wireless phones can expose the user to measurable Radio Frequency
(RF) energy because of the short distance between the phone and the
user’s head.
These RF exposures are limited by FCC safety guidelines that were
developed with the advice of the FDA and other federal health and safety
agencies. When the phone is located at greater distances from the user,
the exposure to RF is drastically lower because a person’s RF exposure
decreases rapidly with increasing distance from the source. The so-called
“cordless phones,” which have a base unit connected to the telephone
wiring in a house, typically operate at far lower power levels, and thus
produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many
studies have suffered from flaws in their research methods. Animal
experiments investigating the effects of Radio Frequency (RF) energy
exposures characteristic of wireless phones have yielded conflicting results
that often cannot be repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of the studies
that showed increased tumor development used animals that had been
genetically engineered or treated with cancer-causing chemicals so as to be
pre-disposed to develop cancer in the absence of RF exposure. Other
studies exposed the animals to RF for up to 22 hours per day. These
conditions are not similar to the conditions under which people use
wireless phones, so we do not know with certainty what the results of
such studies mean for human health. Three large epidemiology studies have
been published since December 2000. Between them, the studies
investigated any possible association between the use of wireless phones
and primary brain cancer, glioma, meningioma, or acoustic neuroma,
tumors of the brain or salivary gland, leukemia, or other cancers. None of
the studies demonstrated the existence of any harmful health effects from
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